Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English)
hace 2 meses
West Orange
Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English) West Orange / Montclair Area, NJ $17 per hour Full Time | Tuesday – Saturday We are looking for a friendly, organized, and professional Front Desk Receptionist to join our growing beauty salon team. This role is ideal for someone who enjoys working with people, providing great customer service, and supporting a busy salon environment. As the first point of contact for our clients, you will play a key role in ensuring every guest has a welcoming and smooth experience from the moment they arrive until they leave. Responsibilities • Greet clients warmly and provide an exceptional customer experience, • Schedule, confirm, and manage client appointments using the salon booking system, • Answer incoming phone calls and respond to customer inquiries regarding services, availability, and pricing, • Coordinate closely with stylists and technicians to ensure smooth and accurate scheduling, • Check clients in and out efficiently and process payments, • Assist with retail product sales and recommend products based on client needs, • Maintain the cleanliness and organization of the front desk, waiting area, and reception workspace, • Ensure retail displays and product shelves remain stocked and organized, • Send appointment confirmations and reminders to clients, • Manage walk-in clients and assist in fitting them into the schedule when possible, • Handle client questions or concerns in a professional and friendly manner, • Support stylists with client flow and help keep the day running on schedule, • Assist with light administrative tasks such as organizing forms, client records, and daily reports, • Bilingual (English and Spanish) required, • Friendly, professional, and positive attitude, • Excellent customer service and communication skills, • Strong organizational and multitasking abilities, • Ability to work in a fast-paced salon environment, • Previous salon, spa, or customer service experience is a plus, • West Orange, NJ 07052 (Required)
