Studio Manager
hace 7 días
Jericho
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Health insurance, • Paid time off We are seeking an individual with waxing certification and experience, who has an entrepreneurial spirit that will champion the careers of our Cerologists and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business, working with the studio owner, from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves. This person will spend half of their time managing the studio and half of their time performing services on clients. SUMMARY: The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience. The Studio Manager will also work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week. ESSENTIAL FUNCTIONS: • Client Acquisition, Client Experience, Client Retention, • Inventory Management, • Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations, • Staff Recruitment, Hiring, Management, Development and Retention, • Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients., • P&L Management The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience. MINIMUM QUALIFICATIONS REQUIRED: • 2-year degree or equivalent, • Effective leadership skills, • Excellent written and verbal communication skills, • Ability to motivate a team to deliver a superior client experience, • Exceptional Customer Service, • Ability to juggle multiple priorities and deliverables simultaneously, • Detail OrientedPREFERRED:, • 2 years business and staff management, • 2 years beauty industry/salon experience
