Front Desk Coordinator
19 days ago
McKinney
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Training & development, • Employee discounts, • Flexible schedule WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Coordinator for our studio. Your focus will be on providing an elevated client experience to all our clients, selling memberships and cultivating a warm and inviting studio environment. You will be highly focused on membership sales, retail sales, booking clients and overall brand presence. If you want to go Beyond the Surface in client experience, we would love to hear from you! What does it mean to join the sugaringLA team? • Knowledgeable understanding of sugaringLAs Smart Sugaring Technique, elevating the hair removal experience to give every body the individualized service they need to feel confident., • Go beyond the surface to set the standard for lasting service and earthly care, the sLA way., • Access ongoing training, support, and a community of sLA peers to improve your skills and grow your career., • Embody the sLA brand mission and characteristics., • Feel like the studio is your calm and inviting creative space and your coworkers are your biggest fans., • Spend your days in a clean, sustainable, organic studio environment where youll form meaningful connections with guests, promoting warmth and inclusiveness. Required Skills of a Front Desk Coordinator:, • Strong verbal communication and listening skills, • 2+ years in customer service (Spa/Salon is preferred), • Ability to learn and utilize our booking software and studio procedures, • Ability to multi-task and stay organized., • Ability to problem- solve with a keen attention to detail, • Initiates self-learning and is comfortable with educating clients on products and services offered, • Can follow detailed instructions and take feedback to foster growth and potentialResponsibilities:, • Utilizes sugaringLAs booking software and studio operating procedures, • Increase Earthly Care membership and skin care sales, • Greet visitors and provide an excellent client experience, • Answer phones, texts and schedule appointments, • Contribute to group operations, such as inventory maintenance, • Maintain a clean and inviting studio environment, • Create new clientele through sugaringLAs referral programs, • Be reliable and consistent with team communication