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  • Assistant Manager
    Assistant Manager
    hace 18 días
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Server/Cashier
    Server/Cashier
    hace 19 días
    Jornada completa
    Hackensack

    Server / Cashier – Fast-Paced Caribbean Restaurant Job Type: Full-Time / Part-Time Job Description 14 Parish Caribbean Kitchen is seeking energetic, dependable, hardworking, and customer-focused individuals to join our team as Server/Cashier. PLEASE NOTE: THIS IS A FAST-PACED, HIGH-VOLUME RESTAURANT. We are looking for individuals who can work efficiently under pressure, demonstrate a strong sense of urgency, and confidently manage multiple responsibilities simultaneously. This is a dual-role position. Employees are required to multitask between cashiering and serving whenever necessary. Applicants must be comfortable transitioning between taking payments, assisting customers, preparing and packaging orders, and serving food based on the operational needs of the restaurant. The ideal candidate must be proactive, attentive, organized, and capable of maintaining exceptional customer service even during our busiest hours. Key Responsibilities Greet customers professionally and provide friendly, efficient customer service. Accurately take and process customer orders using the POS system. Handle cash, credit card, and other electronic payments accurately. Serve customers and package takeout orders according to restaurant standards. Multitask between cashiering and serving duties as needed, especially during peak business hours. Manage multiple customer orders simultaneously while maintaining accuracy and efficiency. Demonstrate urgency and the ability to prioritize tasks without constant supervision. Assist with dine-in, takeout, and third-party delivery orders. Maintain a clean, organized, and fully stocked workstation throughout each shift. Restock utensils, packaging materials, condiments, and other necessary supplies. Respond promptly and professionally to customer concerns. Follow all food safety, sanitation, and restaurant operating procedures. Work cooperatively with team members to ensure smooth daily operations. Closing and Cleaning Responsibilities All employees scheduled for closing shifts are required to participate in end-of-night cleaning and closing procedures. These responsibilities include, but are not limited to: Cleaning and sanitizing counters, serving stations, and work surfaces. Sweeping and mopping designated floor areas. Cleaning and organizing dining and customer service areas. Removing garbage and replacing trash liners. Restocking supplies and preparing workstations for the following business day. Cleaning and organizing equipment and utensils as assigned. Completing all assigned closing duties before leaving the premises. Closing employees must be willing and available to remain on duty until all assigned cleaning and closing responsibilities have been completed. All time worked is paid. Qualifications and Requirements Previous experience in restaurant serving, cashiering, or food service is strongly preferred. Experience working in a fast-paced, high-volume restaurant is highly preferred. Knowledge of Caribbean cuisine is an advantage. Strong multitasking skills are essential for this position. Ability to switch between cashiering and serving responsibilities efficiently. Excellent customer service and communication skills. Ability to work under pressure while maintaining professionalism and accuracy. Strong work ethic, initiative, and attention to detail. Must be punctual, reliable, and accountable. Ability to follow instructions and established operational procedures. Willingness to complete daily cleaning and end-of-shift closing responsibilities. Ability to stand for extended periods and perform physically active duties. Weekend availability is preferred. Dress Code Solid black leggings or solid black jeans. Black T-shirt (company uniform shirt will be provided). Non-slip work shoes. Clean, neat, and professional appearance. Employee Benefits Employee meal provided during scheduled shifts. 30-minute unpaid meal break. Opportunity for professional development and advancement. Team-oriented work environment. Important Information for Applicants This position requires more than simply taking orders or operating a cash register. Our team members must be willing to assist wherever needed to maintain efficient restaurant operations. If you are uncomfortable multitasking, working in a fast-paced environment, performing cleaning duties, or transitioning between cashiering and serving responsibilities, this position may not be the right fit for you. We encourage motivated, dependable, and experienced individuals who take pride in delivering excellent customer service to apply. Pay: $16.00 - $18.00 per hour Expected hours: 40.0 per week Benefits: Flexible schedule Food provided Application Question(s): This position requires employees to alternate between cashiering and serving, handle multiple orders during busy periods, and complete assigned cleaning duties at the end of closing shifts. Are you comfortable performing all these responsibilities? Experience: serving and cashing: 1 year (Preferred) Location: Hackensack, NJ 07601 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Hackensack, NJ 07601 (Preferred) Work Location: In person

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