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NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Per Diem, Switchboard Operator - Night Shift - Mineola. In this role, the successful candidate answers all incoming calls to the Hospital's main telephone number and routes them appropriately throughout the organization. Provides emergency notification via paging system or overhead speaker system as necessary dependent upon nature of situation. Job Responsibilities: • Operates a telecommunications console along with various peripheral pieces of communications equipment including but not limited to a personal computer. Answers all calls politely and in a timely manner. Connects callers to desired location, • Performs other duties as assigned, • Observes departmental and hospital policies concerning attendance, professional conduct & appearance. Attends in-services, • Responds to requests for patient information. Responds to assist with requests for patient informationlocation as appropriate. Assists at Information Desk to access medical staffpatient contact information., • Responds immediately to all emergency calls (patient codes, life safety, alarms etc.) and urgently communicates situation to appropriate parties both within and outside . Initiates appropriate response for the specific situation. Follows emergency policies and procedures. Documents action as required., • Provides direction to visitors and provides volunteers with support as needed., • Handles request to page and locate hospital staff. Operates paging console to initiate staff pages as required. Maintains daily on-call list for services. Identifies phone pager numbers as requested. Pages as needed. Minimum Qualifications: To qualify you must have a High School or GED. 1 - 2 years Experience as a receptionist/customer service in a high-pace environment. Good communication (both oral and written), organization, detail oriented, multi-task, and customer service skills. Basic knowledge of Microsoft Office. Ability to respond to emergency situations. Preferred Qualifications: 1 - 2 years Experience in Hospital switchboard systems and emergency procedures. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.03 - $26.22 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Position Title - Mailroom Clerk, Grade B Position Number - 899502 Position Category - Staff School/Division - Facilities and Operations Department - Print and Mail Services Full-Time or Part-Time - Full-Time Description - Reporting to the Director of Print and Mail Services, the Senior Clerk handles many clerical services and responsibilities relating to the daily operations of Print and Mail Services. Responsibilities include, but are not limited to: • Sorts and organizes both U.S.P.S. and on-campus mail to ensure timely daily deliveries., • Delivers mail and packages along designated campus routes for faculty and administrators., • Operates University vehicles, including vans and carts, in a safe and efficient manner., • Supports on-campus delivery operations twice daily, including the distribution of mail and packages., • Processes metered mail and packages across all mail classes in accordance with postal regulations., • Operates Quadient mail machines and related software programs (or comparable systems) with accuracy and care., • Provides exceptional customer service through phone, email, in-person interactions, work tickets, and service desks, ensuring clarity and professionalism in all communications., • Assists in the preparation and handling of bulk mailings as needed., • Prepares and meters all types of outgoing mail in coordination with departmental procedures., • Understands, operates, and troubleshoots industry-standard Mail Services technologies and learns to use print production equipment such as large-format printers, cutters, folders, laminators, shrink wrappers, binders, and inserters., • Prepares, prints, and mounts posters and visual materials as needed, and utilizes WebCRD or comparable print management software., • Can be trained on how to operate forklifts and other material-handling equipment as needed., • May perform other duties not specifically identified above but which require the same degree of skill normally included within the above job title., • Hours: Monday through Friday from 9am to 5pm. Subject to bumping Qualifications - A valid New York state driver's license is required to operate a golf cart and mail van. Proficiency in Microsoft Word and Excel. Ability to work independently. Flexible availability to work holidays and overtime, when necessary. Working knowledge of Quadient (or similar) mail machines, EMS or comparable mail management software. Preferred Qualifications - Knowledge of print and mail center functions and USPS regulations preferred. Knowledge of WebCRD is a plus. Salary/Salary Range - $34,955 Additional Information Hofstra University provides the above salary as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions. Required Documents • Resume, • Cover Letter (Including Salary Requirement) Optional Documents

Medical Office Support Huntington Station, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Medical Assistant, FGP - Internal Medicine - Huntington Station. In this role, the successful candidate is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry. Job Responsibilities: • Escorts patients to exam rooms, • Cleans and stocks exam rooms, • Measures and records patient vital signs, • Obtains and processes blood samples as per NYULH policy, • Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR, • Promotes a positive patient experience, • Communicates effectively with providers and administrative staff, escalate issues, • Answers phone calls, • Reviews and respond to inbasket messages, • Follows up on Rx refill requests, • Assists physician with patient intake & transcribing visit into EPIC, • Performs other duties as needed Clinical & Administrative Responsibilities: • Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed., • Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth., • Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility., • Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient., • Communicates the functionality and purpose of MyChart to patients during intake, • Ensures the appropriate translation services or equipment is in place prior to the start of visit, • Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure., • Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place., • Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history., • Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter, • Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards., • Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic., • Maintains patient privacy as it relates to HIPPA standards., • Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider., • Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices, • Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care, • Assists physicians with procedure and/or set-up according to the specialty where necessary, • Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished., • Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, and with documentation of required competency in place., • Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment., • Reviews appropriate downtime procedures as it relates to patient visit, • Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc., • Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care., • Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal, • Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient., • List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as well as document patient orders including laboratory tests, radiology tests, medications, etc., • Performs other duties as assigned. Patient Experience and Access: • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: MA experience preferred. EKG, phlebotomy and venipuncture experience preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your

Medical Office Support Garden City, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. We have an exciting opportunity to join our team as a Medical Assistant, FGP - Garden City. In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry. Escorts patients to exam rooms Cleans and stocks exam rooms Measures and records patient vital signs Obtains and processes blood samples as per NYULH policy Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR Promotes a positive patient experience Communicates effectively with providers and administrative staff, escalate issues Answers phone calls Reviews and respond to inbasket messages Follows up on Rx refill requests Assists physician with patient intake & transcribing visit into EPIC Performs other duties as needed Clinical & Administrative Responsibilities Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed. Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth. Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility. Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. Communicates the functionality and purpose of MyChart to patients during intake Ensures the appropriate translation services or equipment is in place prior to the start of visit Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure. Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place. Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history. Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards. Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic. Maintains patient privacy as it relates to HIPPA standards. Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider. Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care Assists physicians with procedure and/or set-up according to the specialty where necessary Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished. Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, and with documentation of required competency in place. Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment. Reviews appropriate downtime procedures as it relates to patient visit Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc. Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care. Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient. List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician. Documents patient orders including laboratory tests, radiology tests, medications, etc. Performs other duties as assigned. Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. MA experience preferred. EKG, phlebotomy and venipuncture experience preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial,

Job Description Traffic Management Center Operator Greenman-Pedersen, Inc. (GPI) is seeking a full-time Traffic Management Center (TMC) Operator to support the Nassau County Traffic Management Center in Westbury, NY. This is a fully on-site position. Employees are required to report to the Traffic Management Center in Westbury for all scheduled shifts. This is not a remote or hybrid position. Job Description The Nassau County Traffic Management Center is a 24-hour operations center responsible for monitoring and managing traffic conditions throughout Nassau County. The TMC controls more than 1,000 traffic signals and monitors more than 150 traffic cameras throughout the County. TMC Operators monitor traffic cameras, traffic signal systems, and other traffic management systems; respond to roadway incidents and congestion; coordinate with emergency responders and other agencies; and make authorized traffic signal timing adjustments to help improve traffic flow. Responsibilities • Monitoring traffic cameras, traffic signal systems, roadway conditions, and other traffic management systems, • Responding to roadway incidents, congestion, traffic signal issues, and other operational conditions, • Adjusting traffic signal timing in response to incidents and changing traffic conditions, • Answering phones and communicating with the public and other agencies, • Coordinating with police, emergency services, public works personnel, field personnel, and other County, State, and local agencies, • Coordinating planned and unplanned roadway events, lane closures, and special events, • Posting traveler information to roadside electronic message signs and social media, • Performing basic troubleshooting of traffic management, communications, and network equipment, • Preparing reports, updating database information, and performing other TMC-related administrative tasks Minimum Qualifications • Associate degree from an accredited college or university preferred, • Experience in traffic operations, transportation, public safety, dispatch, computer operations, or a related field preferred, • Knowledge of computers in a Windows-based environment, including Microsoft Office, • Basic understanding of IP-based network communications, • Ability to perform basic network troubleshooting, • Ability to understand and follow written and verbal instructions, • Strong written and verbal communication skills, • Ability to work effectively with coworkers, municipal officials, emergency responders, and the public, • Reliable attendance and punctuality On-the-job paid training will be provided. Work Schedule Applicants should carefully review the work schedule before applying. The Nassau County TMC operates 24 hours a day, 7 days a week, including weekends and holidays. TMC Operators work 12-hour shifts following a 2-2-3 Panama schedule: • 2 days on, • 2 days off, • 3 days on, • 2 days off, • 2 days on, • 3 days off This schedule provides every other weekend off. Operators work one of the following 12-hour shifts: • Day Shift: 10:00 AM to 10:00 PM, • Overnight Shift: 10:00 PM to 10:00 AM Operators rotate between the day shift and overnight shift approximately every two months. Candidates must be willing and able to work both day and overnight shifts on a regular rotating basis. Additional overtime opportunities may be available, particularly during significant weather events, major roadway incidents, special events, or other emergencies. Location Nassau County Traffic Management Center Westbury, NY Benefits • 401(k), • 401(k) matching, • Dental insurance, • Dependent health insurance coverage, • Employee assistance program, • Flexible spending account, • Health insurance, • Life insurance, • On-the-job training, • Paid time off, • Retirement plan, • Vision insurance Work Location: In person \nCompany Description Greenman-Pedersen, Inc. (GPI) is a leading, 100% employee-owned engineering consulting firm specializing in the planning, design, construction, and management of transportation infrastructure and building projects. Founded in 1966, GPI has grown to more than 1,800 professionals serving public and private clients across the United States. Our services include transportation and traffic engineering, Intelligent Transportation Systems (ITS), electrical engineering, construction management, structural engineering, and technology solutions. Greenman-Pedersen, Inc. (GPI) is a leading, 100% employee-owned engineering consulting firm specializing in the planning, design, construction, and management of transportation infrastructure and building projects.\n\nFounded in 1966, GPI has grown to more than 1,800 professionals serving public and private clients across the United States. Our services include transportation and traffic engineering, Intelligent Transportation Systems (ITS), electrical engineering, construction management, structural engineering, and technology solutions.

Medical Office Support Bethpage, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Medical Assistant - Bethpage. In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry. Job Responsibilities: • Escorts patients to exam rooms, • Cleans and stocks exam rooms, • Measures and records patient vital signs, • Obtains and processes blood samples as per NYULH policy, • Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR, • Promotes a positive patient experience, • Communicates effectively with providers and administrative staff, escalate issues, • Answers phone calls, • Reviews and respond to inbasket messages, • Follows up on Rx refill requests, • Assists physician with patient intake & transcribing visit into EPIC, • Performs other duties as needed Clinical & Administrative Responsibilities • Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed., • Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth., • Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility., • Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient., • Communicates the functionality and purpose of MyChart to patients during intake, • Ensures the appropriate translation services or equipment is in place prior to the start of visit, • Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure., • Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place., • Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history., • Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter, • Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards., • Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic., • Maintains patient privacy as it relates to HIPPA standards., • Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider., • Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices, • Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care, • Assists physicians with procedure and/or set-up according to the specialty where necessary, • Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished., • Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, and with documentation of required competency in place., • Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment., • Reviews appropriate downtime procedures as it relates to patient visit, • Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc., • Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care., • Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal., • Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient., • List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician., • Documents patient orders including laboratory tests, radiology tests, medications, etc., • Performs other duties as assigned. Patient Experience and Access • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter., • Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off), • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate, • Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging., • Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate., • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.), • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience., • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: MA experience preferred. EKG, phlebotomy and venipuncture experience preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality

Job Description POSITION TITLE: Associate Director of Program, Health Programming CLASSIFICATION: Full-Time, Exempt LOCATION: Flexible – at any SONY office COMPENSATION: $65,000 - $70,000 REPORTS TO: Senior Director of Program, Health Programming In Person/Remote Status: In-Person required 4 days a week minimum. About Special Olympics New York Special Olympics New York provides year-round sports training, athletic competition, health services, leadership opportunities, and inclusive programming for children and adults with intellectual disabilities. We believe every athlete deserves the opportunity to discover their strengths, build confidence, and experience the joy of belonging. EDUCATION/EXPERIENCE REQUIREMENT: At a minimum, Bachelor’s Degree from an accredited college/university in Public or Community Health, Health Sciences, Exercise Sciences, Communications, a related field or equivalent is desired. 6 months to 1 year of working in a health or wellness related field with a background in health systems and/or project planning is essential. Experience working or volunteering in the field of I/DD as a professional and/or Special Olympics volunteer is preferred. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: • Excellent verbal and written communication skills. Ability to communicate effectively with volunteers, professionals and stakeholders from various socio/economic backgrounds, and confidence in public speaking situations., • An understanding of the structure, function and mission of Special Olympics New York, including sports training, competition and program at the local, regional, state and national levels are required., • Proven performer in administration, project planning, paid and/or volunteer staff leadership, program planning and program evaluation., • Operating knowledge of the budgeting process, fund-raising and public relations are essential., • Advanced computer, clerical and organizational skills necessary., • Experience creating promotional and/or educational resources (Utilizing programs like Canva, etc.), • A valid driver’s license. JOB SUMMARY: This position is responsible for supporting, coordinating and monitoring all health program related activities at the statewide and regional levels in support of the Senior Director of Program, Health Programming and our strategic plan. This includes program development and program administration of all related functions including; all essential components of our health program including the elements related to Healthy Communities requirements, training, communication, education, recruitment and safety as they are relevant to Special Olympic athletes, volunteers, stakeholders and staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Support and monitor all program related operational procedures including regular accounting and an annual budget and planning process., • Familiarity with event planning, management and implementation is preferred., • Facilitate the health structure and monitor health program strategy, including local and statewide initiatives., • Coordinate and monitor all Special Olympics activities associated with health programming, including new health related initiatives., • Responsible for adherence to all health programs, Healthy Athletes, fitness programming and Healthy Communities components, related SOI and SONY minimum standards and grant deliverables in collaboration with the Senior Director of Program, Health Programming., • Act as a knowledgeable authority and program leader on matters related to all health programming. Serve as a leader for all health-related communication internally, with colleagues locally through to SOI and externally with stakeholders in collaboration with the Senior Director of Program, Health Programming., • Assist with planning and giving presentations to current and future partners/volunteers regarding the health of people with I/DD and the health work/initiatives of Special Olympics., • Engage and collaborate with athlete leaders and Health Messengers to support all health initiatives., • Provide support to grant writing, fundraising and partnership cultivation of health programming sustainability., • Manage grant reporting and data collection required to support all grant related programming., • Ensure the regions and the state are in compliance with all criteria, regulations, general rules and policy originating from SONY, Inc., Special Olympics International and other 501 (c) 3 governing bodies., • Inclusion, Unified Sports and the Unified Champion School programming are present and prioritized in the foundation of our core elemental movement, found embedded in our seasonal and annual calendar, and activity. All program staff members hold responsibilities collaterally and fundamentally for inclusive mission and the Unified programming Management: • Functional team leadership and management of Program Specialists, administrative supports and key volunteers as organizational deployment permits., • Support and oversee appropriate program related systems, including the delegation of authority and shared responsibilities to achieve organizational goals., • Provide functional organization wide leadership, mentoring and support to regional and statewide program colleagues, consistent with program standards and strategy, in support of the Senior Director of Program, Health Programming., • Maintain working relationships with clinical leaders, volunteers, committees, sponsors, organizations and other related national, state, county and local associations, affiliates and groups. In addition to the responsibilities identified above, may be requested or required to perform other duties and/or responsibilities, by management on a non-regular basis. PHYSICAL DEMANDS: Position requires working both standing and sitting. Must be able to lift and carry light loads (5-30 pounds for short distances, approximately one block). WORK HOURS: Regular business hours are 9:00 a.m. – 5:00 p.m. Travel assignments will be assigned, including travel to regional offices and events throughout the state, annual conference opportunities and travel for State Games competitions – Each State Games event includes travel for a Thursday - Sunday in February, June and October. Weekend/evening duties required occasionally. Special Olympics New York is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, neurodiversity, age, parental status, socio-economic background, military service, or any other characteristic or status protected by applicable law.

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