Maintenance & Repair Manager
hace 4 días
Bridgewater
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for everyone to enjoy since 2002. With over 140+ locations across Canada and the U.S., we are continuing to expand and are looking for experienced leaders to grow with us. Position Description Reporting to the CEO, the Maintenance & Repair Manager will be responsible for supporting the day-to-day maintenance and repair needs of RFBT store locations while also working hands-on as part of our in-store operations. The successful candidate will be expected to regularly work in-store as a Barista, including preparing drinks, serving customers, maintaining store cleanliness, and supporting daily store operations, while also being responsible for maintenance and repair-related duties. The ideal candidate is someone who is technically skilled, hands-on, adaptable, and comfortable balancing both store operations and maintenance responsibilities. Duties and Responsibilities • Inspect, troubleshoot, maintain, and repair store equipment and facility-related issues., • Identify equipment or maintenance concerns and determine appropriate solutions., • Perform hands-on maintenance and minor repairs when appropriate., • Coordinate with external technicians, contractors, and vendors when specialized repairs or services are required., • Support maintenance involving commercial equipment, electrical, plumbing, refrigeration, HVAC, fixtures, and other store systems based on experience and qualifications., • Respond to urgent maintenance issues that may impact store operations., • Conduct routine inspections and preventative maintenance to help reduce equipment failures and operational disruptions., • Monitor the condition and functionality of store equipment and identify recurring maintenance concerns., • Maintain records of repairs, maintenance history, equipment issues, and completed services., • Review repair estimates, service recommendations, and vendor invoices when required., • Provide clear instructions and guidance to Engineering Officers and other team members when maintenance support is required., • Work closely with Store Managers, Regional Managers, and other departments to address maintenance concerns., • Prioritize maintenance requests based on urgency, safety, and impact on store operations., • Travel between store locations as required to provide operational and maintenance support., • Ensure maintenance and repair work follows applicable safety requirements and company standards., • Perform other operational and maintenance-related duties as required., • Work hands-on in-store as a Barista and actively participate in daily store operations, including drink preparation, customer service, cleaning, restocking, and other operational duties. Ideal Candidate • Hands-On: Willing to work directly alongside store partners and participate in Barista responsibilities while also handling maintenance and repair duties., • Problem Solving: Able to assess equipment and maintenance issues, identify possible causes, and determine practical solutions., • Results-Oriented: Consistently follows through on maintenance concerns and ensures issues are addressed in a timely manner., • Communication: Clearly communicates maintenance concerns, repair needs, and operational updates with management and store teams., • Teamwork: Works collaboratively with Store Managers, Regional Managers, store partners, vendors, and other departments., • Initiative: Proactively identifies maintenance concerns and takes action before they develop into larger operational issues., • Adaptability: Comfortable switching between store operations, customer service, maintenance, troubleshooting, and other responsibilities based on business needs. Qualifications • Bachelor's degree in Engineering or a related technical field preferred., • 5+ years of maintenance, repair, engineering, facilities, or related technical experience preferred., • Previous experience working with commercial, restaurant, food-service, or retail equipment is an asset., • Strong hands-on troubleshooting and problem-solving skills., • Knowledge of commercial equipment and general electrical, plumbing, refrigeration, HVAC, or mechanical systems is preferred., • Ability to read and understand equipment manuals, technical specifications, and diagrams., • Previous leadership or supervisory experience preferred., • Ability to work effectively under pressure and respond to urgent operational issues., • Strong organizational and time-management skills., • Excellent written and verbal communication skills., • Comfortable working in a fast-paced restaurant environment., • Must be comfortable regularly working as a Barista as part of the position., • Valid driver's license and reliable transportation required., • Ability to travel between store locations as needed. Salary: From USD $90,000+