Administrative Officer

Oficina y Administración

22/09/2021597 vistas

Administrative Officer

Customer Service Specialist/Account Manager

Our Client is a large, well known international bank that is active in many countries around the world. Located in the city center of Porto/Portugal. The bank offers a wide range of financial

solutions to both private and corporate clients.

What you’ll do:

• Ensure customer information by telephone and in the Chatbot, respecting the

procedures

• Analyze shareholders’ requests and provide them with the elements requested.

• Transmit shareholders’ stock orders to the stock exchange.

• Ensure the satisfaction of customers’ demands within the rules given by the Team

Leader.

• Contribute to the Call Center quantitative and qualitative results;

• Guarantee a telephone and written (Chatbot) supports to shareholders/options holders

for the newly supported activities and specifics securities operations;

• Take into account customers’ complaints and transmit them to the relevant

department.

• Keep customers informed with progress of their file.

  • Experiencia
    No se requiere
  • Idiomas
    Francés – avanzado
    Inglés – avanzado
  • Jornada
    Completa
  • Horario
    Monday-Friday 9am to 18h
  • Salario
    16.000 € – 18.500 € anual
  • Extras
    Long term position + Meal Card + Health/Life Insurance + Pension Plan
  • Inicio
    Incorporación inmediata

pin iconFigares, Granada

Recruitment Agency • 11-50 empleados

Con nosotros desde marzo, 2021

Based in Amsterdam, Barcelona & Sao Paulo, we are active in more than 10 countries worldwide. We support both startups as well as large international companies. With our large database and extensive network we can find the right talent.

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ResponsableMarianna AlmeidaActivo hace 17 horas

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