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Atención al Cliente - Recruitment Agency

Servicio al Cliente

hace 4 horas239 vistas

Dutch Customer Service in Valencia


Explore the City of Arts and Sciences, admire the Valencia Cathedral, and enjoy the Mediterranean lifestyle 🌊🍊. Discover Spanish culture, learn the language 🇪🇸, and work for one of the world’s leading communication companies! 💼 Want to take the next step and start this new adventure? Check out this role! 🚀


💬 Your role


  • You’ll be part of a dynamic international team handling customer questions related to credit cards 💳.
  • The processes are simple, but accuracy and responsibility are key! 🔐
  • Your job focuses on security, privacy, and protecting customer data — making sure every call ends with a smile and peace of mind 😊
  • 🧭 Daily tasks
  • 🔒 Block lost or stolen credit/debit cards
  • 📞 Handle inquiries from cardholders
  • 🪪 Verify identities and explain next steps
  • 💳 Check and unblock temporarily blocked cards
  • 📁 Process claim files efficiently
  • 🎓 Training & Support
  • You’ll receive a 5-day training, including a full day of hands-on practice 👩‍💻

Learn everything about privacy, communication & security — we’ve got you covered! 🎯


🌟 Your profile

  • 💬 Fluent in Dutch
  • 🗣️ Good level of English
  • 🎧 Experience in customer service
  • 💡 Communicative, empathetic & disciplined
  • 💪 Accurate, reliable & patient
  • 🌈 Solution-oriented with a positive mindset

🎁 Benefits

  • 💰 Paid training
  • 🇪🇸 Free weekly Spanish lessons
  • 🎉 Fun & friendly call center atmosphere
  • 🍽️ Meal & transport cards + private insurance
  • ☕ Free fruit & coffee every day
  • 📈 Growth & promotion opportunities
  • 🎊 4 company outings per year
  • 🏖️ Work & live in sunny Valencia!

Working hours:


Shifts are scheduled from Monday to Sunday between 8:00h and 24:00h. The hours will always be distributed over 4 or 5 days. Over the longer term, candidates will be scheduled for at least half the number of weekends.


Between 22:00 and 06:00 and on Sundays, the office is closed, which means that the following shifts cannot work from the office:


  • Sunday shifts
  • Shifts from 15:30 – 00:00
  • Shifts from 20:00 – 00:00
  • Evening shift from 11:30 to 00:00 (working from home)
  • Night shift from 23:30 to 08:00 (working from home).


📍 Location
Valencia, Spain (Hybrid position)

  • Experiencia
    No se requiere
  • Idiomas
    Neerlandés – Experto
    Inglés – Avanzado
    Español – Intermedio
  • Jornada
    Completa
  • Salario
    hasta 1.700 € mensual
  • Extras
    Extra compensation: for working in night shift and on Sunday

pin iconCalle de Guillermo Sorolla, Ciutat Vella, 46001, Valencia

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Agente de Atención al ClienteValencia

Empresa de reclutamiento • 1-10 empleados

En JOB TODAY desde julio, 2024

"Conectamos empresas con talento excepcional y a personas con oportunidades únicas"

María P. avatar icon
María P.Activo hace 18 minutos
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