auxiliar de servicios - grup

Si eres una persona apasionada de la gestión comercial (especialmente en el sector digital), estás habituada/o trabajar por objetivos y te apetece unirte a un equipo joven y con talento, esta es tu oportunidad!. Abrimos una nueva posición en nuestras oficinas de Barcelona. ¿Qué harás? • Prospección, gestión y crecimiento de la cartera de clientes., • Gestión comercial presencial y telefónica completa: contacto con potenciales clientes, identificación de necesidades, presentación de servicios, argumentación, presupuestación, negociación y cierre., • Supervisión de la zona asignada para asegurar el crecimiento de la audiencia y los resultados de nuestros clientes. ¿Qué te ofrecemos? • Formarás parte del equipo comercial de una puntocom de referencia, con oficinas en el centro de Barcelona (Ramblas)., • Somos remote friendly pero nos gusta vernos en la ofi un par de días por semana. :), • Encontrarás el mejor ambiente de trabajo, un entorno informal y multicultural, con una plantilla joven y un equipo altamente cualificado, • Contrato sustitución baja maternidad con altas probabilidades de continuar y salario fijo + incentivos según objetivos., • Plan de retribución flexible., • Formación inicial y continuada. Aptitudes y conocimientos deseados • Experiencia previa en venta telefónica y/o presencial, valorándose especialmente la adquirida en el sector on line, internet y servicios., • Orientación a resultados, pasión por las ventas , altas capacidades de comunicación y un alto sentido del compromiso y la responsabilidad., • Excelente capacidad de organización y planificación., • Se valorará muy favorablemente el catalán y el francés a nivel profesional Y algo más sobre nosotros… Desde que iniciamos esta aventura en el año 2000, idealista es mucho más que una compañía. Es una cultura, una forma de hacer y entender las cosas que nos diferencia. El respeto, la tolerancia, la integridad y la transparencia forman parte de nuestro ADN. Contamos con un equipo de personas que representa a más de 20 nacionalidades distintas, con idiomas diversos, perfiles, culturas y orígenes diferentes. Valoramos la diferencia y aprender de los demás; diferentes creencias y formas de pensar nos enriquecen. idealista fomenta la igualdad en todos los ámbitos, realizando acciones de sensibilización y visibilidad del colectivo LGTB+ entre los empleados/as, en la publicidad y en la comunidad en general. Tenemos el compromiso de crear entornos y espacios donde las personas se sientan seguras, protegidas, libres de discriminación y primando la igualdad de oportunidades. Asimismo, la promoción de la igualdad de género es otra de las bases de nuestro compromiso con nuestro equipo. Estamos comprometidos con el desarrollo de medidas que fomenten la igualdad y favorezcan la conciliación, maternidad y paternidad. ¿Te imaginas formando parte del equipo? ¡Nos encantaría conocerte!

Job Summary Overseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential technical knowledge to support customers and field staff with high-quality service. Key Accountabilities • Resolve Escalated Technical Issues: Address and manage technical problems escalated from the field to ensure prompt resolution., • Ensure Performance and Continuous Improvement: Be accountable for the performance and continuous improvement of service for assigned instruments, meeting key metrics such as First Time Fix rate, IFR, response time under 24 hours, and cost efficiency., • Train Field Service Engineers (FSE): Keep the FSEs trained on the assigned instrument platforms to ensure they are equipped with the latest knowledge and skills., • Provide Technical Support: Offer telematic, voice, or on-site support to FSEs for technical troubleshooting and guidance. As well, provide technical support to the assigned customers, • Maintain Technical Documentation: Ensure that all necessary and up-to-date technical documentation for assigned platforms is available and accessible to FSEs., • Liaise with Manufacturers: Maintain regular communication with the instrument manufacturers, escalating issues and following up on improvements., • Oversee Service Operations and Supervise Units: Supervise the operations of assigned units and review service performance with the Business Unit., • Define Spare Parts and Stock Requirements: Define appropriate stock levels in the warehouse and for car stock to ensure repairs are completed within the committed timelines., • Generate Performance Reports: Regularly generate and review reports on the quantitative and qualitative performance of service operations for assigned platforms., • Refield Instruments and Test Modules: Refurbish and test instruments and modules in the workshop to ensure they meet operational standards before deployment. Networking/Key relationships Other roles within service: Service Specialist Manager, Service Area Manager, Service Director, Helpline, Field Service Engineer, Supply Chain. Minimum Knowledge & Experience required for the position: Education: Relevant technical background, such as Industrial, Electronic, Informatics, Telecommunications Engineering, or similar fields. Experience: Experience in technical service support. Additional Skills/Knowledge: • Good interpersonal skills: Strong predisposition and enthusiasm for creating highly collaborative working relationships and fostering team building., • Adaptability: Must be adaptable and flexible in work assignments and situations. Skills & Capabilities: -Fluent in verbal, written, and presentation skills. -Information systems. -Impact and influencing. -Leadership. -Analytical and technical skills. -Team building. -Strong motivational and interpersonal skills. -Creative thinking. -Interpreting data. -Problem-solving. -Interpersonal skills. Travel requirements: -20% of time

Sueñas con diseñar viajes que son verdaderas historias de amor?.En Honimunn, somos más que una agencia digital de Lunas de Miel; somos el inicio de una aventura que va "hasta la Munn y más allá".Travel Designer - Especialista en Lunas de Miel y Viajes a Medida 💍.Si te motiva el reto de crear

oin our dynamic team in vibrant Barcelona and work on an exciting project focused on Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the German market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. You will be instrumental in building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base. Key Responsibilities As a trusted advisor, you will: • Onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement., • Promote Google Products., • Detect and understand customer’s objectives and offer adapted solutions for their needs., • Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability., • Be responsible for increasing spend and campaign upselling., • Create, maintain, and update a customer database with complete information. Requirements Essential Qualifications & Experience • Education: BA/BS degree OR equivalent work experience (MA/MSc in Marketing or Communications preferred)., • Language Skills: C2 level proficiency in both German and English., • Experience: 2 years of experience in sales and/or marketing, with previous client-facing experience, particularly in high-stakes environments (preferably)., • Demonstrated ability to work independently and consistently deliver impactful results., • Strong experience managing customer relationships and improving CRM systems for business outcomes., • Regularly integrate AI tools into workflows and interpret insights to personalize outreach., • Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences., • Thrive in a goal-oriented environment and contribute actively to team success., • Strong written and verbal presentation skills., • Self-motivated and proactive, with a confident and determined mindset., • Solid business acumen with the ability to analyze market trends and support strategic decisions. Specialized Skills for the German Market • Market Understanding: Clear understanding of the German market, including cultural nuances and business practices., • Strategic Thinking: Capability to identify and target companies with growth potential., • Problem-Solving: Complex problem-solving skills to navigate challenging contexts., • Analytical Skills: Proficiency in analyzing market trends and customer data., • German Cultural Awareness: Understanding the business etiquette and cultural nuances of the region to build rapport and trust., • Regulatory Knowledge: Awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities and tailor strategies to address the client’s high focus on data protection., • Stakeholder Management: Ability to manage complex stakeholder structures and engage with multiple agencies or sceptic customers., • Demonstrate a strong understanding of the existing digital marketing ecosystem in German regions and be able to position Google Ads as a valuable solution. Benefits We offer a competitive package designed to support your success and well-being, including: • Relocation Support: Comprehensive assistance including 1 month of studio apartment, financial stipend, and flight tickets to Barcelona., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with contests and a dynamic business casual culture., • Prime office location at the World Trade Center, Barcelona, surrounded by the sea. Diversity, Equity & Inclusion We are home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.