Bilingual Internal Facialist Trainer – Luxury Spa & Skincare Brand
hace 3 días
Barcelona
Bilingual Internal Facialist Trainer – Luxury Spa & Skincare Brand Location: Based in Barcelona – Passeig de Gràcia (Availability to travel within the USA and Mexico locations. Company: Haute Custom Beauty About the Role Haute Custom Beauty is seeking a highly experienced and passionate Bilingual Internal Facialist Trainer to join our luxury skincare brand and spa operations in Barcelona. This role is ideal for a senior facialist with exceptional technical skills, leadership abilities, and a passion for education, luxury hospitality, and operational excellence. The position combines advanced hands-on facial work with internal training, protocol standardization, quality control, and operational support across our spa and international projects. The candidate must be fully bilingual in English and Spanish, as we operate with an international clientele and multicultural teams. Key Responsibilities • Train new and existing facialists in Haute Custom Beauty treatment methodologies, luxury hospitality standards, and protocol execution., • Develop, refine, document, and standardize treatment protocols and operational procedures., • Ensure consistency in treatment quality, client experience, and operational standards across all locations and team members., • Conduct practical evaluations of facialists, including:, • Facial massage techniques, • Extractions, • Skin analysis, • Client communication, • Cabin cleanliness and organization, • Protocol execution and timing, • Support onboarding and continuous education of spa staff., • Implement new products, treatment technologies, and service procedures into daily operations., • Perform advanced facial treatments and protocol demonstrations for clients and VIP guests., • Work across our different spa and retail locations according to operational needs., • Attend clients directly as a practicing facialist during designated operational periods., • Support the company during national and international pop-up events, activations, trainings, and special projects., • Assist spa operations as an active facialist during high-demand periods and fully booked schedules., • Travel nationally and internationally when required., • Collaborate closely with leadership and operations teams to continuously improve treatment quality and guest experience.RequirementsMinimum Requirements, • Minimum 5 years of daily hands-on experience performing facials in a professional spa, clinic, or luxury skincare environment., • Previous experience training, supervising, mentoring, or leading estheticians/facialists., • Fully bilingual: high-level English and Spanish are mandatory., • Strong expertise in:, • Advanced facial massage techniques, • Extractions, • Skin analysis, • Luxury customer service, • Cabin organization and hygiene standards, • Facial protocol execution, • Excellent communication and leadership skills., • Professional image and luxury hospitality mindset., • Strong organizational skills and attention to detail., • Ability to maintain high standards while coaching teams constructively., • Availability for national and international travel.Preferred Qualifications, • Previous experience in luxury hospitality or luxury skincare brands., • Additional languages such as Chinese, Russian, Japanese, French, or Italian are highly valued., • Experience creating SOPs, educational manuals, or training systems., • Valid driver’s license. Monday to Friday • 11:00 AM – 3:00 PM Availability to work some Saturdays and Sundays throughout the year when required is mandatory. What We Offer • Opportunity to work within an internationally recognized luxury skincare brand., • Dynamic, international, and fast-growing work environment., • Career growth opportunities within Spain, the United States, and Mexico., • Competitive salary package., • Participation in the development of advanced luxury facial protocols and innovation projects., • Continuous exposure to cutting-edge skincare technologies and luxury wellness concepts. Please send: • CV / Resume, • Cover Letter, • Languages spoken and proficiency level, • Examples of previous training or leadership experience, • Join a company committed to innovation, luxury hospitality, operational excellence, and world-class skincare results.
