Community manager

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are seeking an experienced, high-energy Group Sales Manager to proactively support the sales team in driving group sales revenue by identifying and securing group bookings SLS Barcelona, provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly revenue goals. Identify and qualify potential leads through research and following the hotel sales strategy and goals. Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement. Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers. Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Tracking the contract signing and payment within the stipulated deadlines. Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences. Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly. Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales. Manage the group sales budget effectively, optimizing resource allocation to maximize ROI. Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information of each booking as well as its status. Provide guidance and support to the sales team fostering a culture of continuous learning and development. Qualifications What we are looking for... At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel. Bachelor’s degree preferred. Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management. Track record meeting or exceeding sales goals and developing long term relationships and contacts. Experience managing luxury brands. Ability to be assertive and persuasive without being aggressive. Ability to quickly evaluate alternatives and decide on a plan of action. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus. Someone who understands, celebrates and embraces the SLS brand values. Ability to work under pressure and deal with stressful situations during busy periods. Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used. Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team. Exceptional interpersonal skills required, must be able to always present self professionally. Strong work ethic and self-starter who is a team player and comes with a can-do attitude. You want to be part of a team that works hard, supports each other and has fun along the way. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Sales The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Gestión de todas las Redes Sociales, edición de videos y fotografías. Diseñar estrategia de comunicación.

About the job Job Number 24173295 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Buscamos un/a Gestor/a de Ventas y Atención al Cliente para unirse a nuestro equipo en la gestión de nuestras ventas online. Somos una empresa dedicada a la venta de productos para el hogar y jardín a través de diversas plataformas como Amazon, Temu, Leroy Merlin, y nuestra tienda en WooCommerce. Nuestro catálogo incluye artículos como mantas, nórdicos, toldos de jardín, aspiradoras, básculas y más. Responsabilidades: - Gestión de ventas: Supervisar y optimizar las ventas en plataformas como Amazon, Temu, Leroy Merlin, y nuestra tienda online. Asegurarse de que los productos estén correctamente listados, con descripciones atractivas y precios competitivos. - Atención al cliente: Gestionar consultas, quejas y sugerencias de los clientes en todas las plataformas, proporcionando un servicio de calidad y fomentando la fidelidad del cliente. - Promociones y marketing: Diseñar y ejecutar estrategias de promoción, descuentos y campañas publicitarias para aumentar la visibilidad de nuestros productos y mejorar las ventas. - Análisis de resultados: Monitorear el rendimiento de las ventas, analizar tendencias y elaborar informes para proponer mejoras y optimizar nuestras estrategias de marketing. - Gestión de inventario: Asegurarse de que los productos estén disponibles y gestionados correctamente en cada plataforma de venta, evitando problemas de stock o retrasos en el envío. Si eres una persona dinámica, con ganas de crecer en el mundo del comercio electrónico y aportar ideas innovadoras, ¡te estamos buscando!

Somos una empresa de reciente creación (llevamos 6 meses activos) que está teniendo un crecimiento bastante rápido. Necesitamos incorporar nuevos talentos al equipo. Personas nobles, dinámicas, creativas, entusiastas, educadas, profesionales y con iniciativa. Con capacidad de comunicación e ideas originales. Si tienes dotes comerciales y hablas inglés, será un plus ;) Buscamos una incorporación inmediata, media jornada con un suelo de 823€ netos al mes. Lo que ofrecemos: - Formar parte de un proyecto en pleno crecimiento, con oportunidades reales de desarrollo profesional. - Un ambiente laboral dinámico, en el que valoramos la creatividad y el trabajo en equipo. - Flexibilidad para que encuentres el equilibrio entre tu vida personal y profesional. Con conocimientos en: - Análisis de mercado y seguimiento de la competencia - Desarrollo de campañas - Diseño, creación y planificación de contenido - Estrategias en medios y plataformas - Conocimientos en gestión de herramientas de redes sociales para la monitorización y el análisis (Hootsuite, Meta Business Suite, etc.). Si te interesa contáctanos y vemos opciones ;)

Oferta de Trabajo: Experto en SEO para Google My Business Descripción del Puesto: Buscamos un profesional con experiencia demostrable en SEO especializado en la optimización de perfiles de Google My Business (GMB). El candidato ideal debe tener un sólido conocimiento en la mejora de visibilidad local y en la gestión eficaz de la presencia online en Google a través de esta plataforma. Responsabilidades: - Optimización de perfiles de Google My Business para mejorar el ranking local en los resultados de búsqueda de Google. - Realización de auditorías y análisis de perfiles GMB para identificar áreas de mejora. - Creación y gestión de publicaciones en GMB, incluyendo ofertas, eventos y novedades. - Optimización de información clave en GMB (dirección, horarios, categorías, descripción, etc.). - Gestión de reseñas y reputación online (responder reseñas, animar a clientes a dejar opiniones, etc.). - Implementación de estrategias de SEO local para aumentar la visibilidad de los negocios en el mapa y en los resultados de búsqueda. - Monitoreo de métricas de desempeño (visibilidad, clics, llamadas, interacciones) y ajustes para maximizar los resultados. Requisitos: - Experiencia previa en SEO, preferiblemente con enfoque en Google My Business. - Conocimiento profundo de las mejores prácticas para la optimización de perfiles GMB. - Familiaridad con herramientas de SEO como Google Analytics, Google Search Console, y otras plataformas de análisis y seguimiento. - Capacidad para identificar oportunidades de mejora en la presencia online de un negocio. - Habilidades de comunicación y atención al cliente para interactuar con clientes y gestionar reseñas de manera efectiva. - Actitud proactiva, detallista y con capacidad para trabajar de forma autónoma. Deseable: - Conocimiento en otras plataformas de SEO local y marketing digital. - Certificaciones en SEO o Marketing Digital. Ofrecemos: - Oportunidad de desarrollo profesional y capacitación continua. - Proyectos de diversa índole con diferentes tipos de negocios. - Salario competitivo según experiencia y resultados. Si estás listo para un nuevo reto y tienes experiencia en SEO para Google My Business, ¡queremos saber más de ti! Adjunta ejemplos de perfiles de Google My Business que hayas optimizado o resultados obtenidos (si es posible).

Empresa dedicada al oseo nocturno busca un/a Community Manager , creativo/a dinámico para gestionar nuestra presencia online y fortalecer nuestra comunidad a través de las redes sociales . La persona seleccionada será responsable de crear contenido atractivo e innovador. Principales funciones; - Crear , planificar y publicar contenido en redes sociales ( telegram, tik tok, x) - Publicación de bannner , en los distintos portales del sector. - Mantenerse al tanto de las tendencias en redes sociales y contenido para adultos. - Obtener reseñas para el posicionamiento web. Perfil del candidato: - Experiencia previa como Community Manager ( preferentemente en el sector) - Habilidad creativa en redaccion y diseño de contenido) ¿ Que ofrecemos? - Contrato indefinido - Contrato de 20hs presencial ( con posibilidad de 40 hs) - Flexibilidad horaria Si tienes pasión por las redes sociales , te gusta innovar en la creación de contenido. Envianos tu curriculum

Comercial de Ventas en Club Pilates Barcelona ¿Eres una persona apasionada por el fitness y el bienestar, con habilidades excepcionales en ventas y comunicación? ¡En Club Pilates Barcelona estamos buscando a alguien como tú! ¿Quiénes Somos? Club Pilates es una marca internacionalmente reconocida, dedicada a hacer el Pilates Reformer accesible y asequible para todos. Ofrecemos una amplia gama de clases grupales e individuales adaptadas a diferentes niveles y estilos, para todas las edades y capacidades. ¿Qué Harás? Como Comercial de Ventas, tu misión será atraer nuevos socios al estudio y promover nuestras clases introductorias gratuitas. Tendrás la oportunidad de trabajar en un entorno dinámico y estimulante dentro de una empresa líder en el sector del fitness. Responsabilidades Clave: - Superar Objetivos de Ventas: Cumple con los objetivos de ventas y crecimiento establecidos en colaboración con la Gerencia. - Generar Leads y Cerrar Ventas: Ejecuta el proceso de ventas desde la generación de leads hasta el cierre de ventas. - Desarrollar Suscripciones: Promociona y vende suscripciones tanto en nuestras instalaciones como para clases privadas. - Gestión de Suscripciones: Realiza un seguimiento detallado de las suscripciones a través de nuestro software especializado. - Atención al Socio: Informa y asesora a los socios actuales sobre los servicios disponibles. - Interacción Continua: Mantén contacto con los socios y potenciales clientes por teléfono, correo electrónico y en persona. - Mantenimiento de Instalaciones: Asegúrate de que nuestras instalaciones siempre estén en óptimas condiciones. - Fidelización: Reserva citas para clases y trabaja para cumplir con la cuota de ventas mensual, además de fidelizar a nuevos clientes. ¿Qué Buscamos? - Dominio del Inglés: Habilidad para comunicarte con fluidez en inglés. - Habilidades de Ventas y Comunicación: Experiencia en ventas y capacidad para establecer relaciones efectivas. - Orientación a Resultados: Foco en cumplir y superar los objetivos establecidos. - Planificación Eficiente: Habilidad para organizar y gestionar tareas de manera efectiva. - Perfil Activo y Empático: Actitud proactiva y excelente atención al cliente. - Responsabilidad y Compromiso: Personas comprometidas con su misión y que aporten al éxito del equipo. ¿Qué Ofrecemos? - Jornada Laboral a Tiempo Completo: Trabaja en un horario que te permita equilibrar tu vida personal y profesional. - Ubicación: Centro de trabajo en Barcelona. - Salario Competitivo: Atractivo paquete salarial. - Comisiones por Ventas: Beneficios adicionales basados en tu desempeño. ¡Únete a nuestro equipo y contribuye a transformar la vida de nuestros clientes a través del Pilates! ¡Esperamos conocerte pronto!