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Customer Service Ducth market - Eurofirms

Sales & Marketing

3 hours ago13 views

A company in the Contact Center sector is looking to hire a Customer Service Representative for the Dutch market, for a service related to the automotive industry. The role involves working in an international and dynamic environment and performing the following duties:


  • Internal and external customer service (automotive sector).
  • Data management and incident follow‑up: creation and closure of tickets in JIRA.
  • Use of digital tools: CRM, advanced Excel, SAP, WOM Connect, OEM Portals.
  • Coordination of shipments and logistics planning.
  • Clear communication with clients and internal teams to resolve incidents.
  • Compliance with deadlines and quality standards.

Requirements

  1. Internal and external customer service (automotive sector).
  2. Data management and incident follow‑up: creation and closure of tickets in JIRA.
  3. Use of digital tools: CRM, advanced Excel, SAP, WOM Connect, OEM Portals.
  4. Coordination of shipments and logistics planning.
  5. Clear communication with clients and internal teams to resolve incidents.
  6. Compliance with deadlines and quality standards.

Language
Dutch - fluid
English - C1


Schedule
Night shift 00:00h y 08:00h

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Eurofirms Contact C. from Eurofirms is interviewing people like you for this position tomorrow! Let them know you are interested!
  • Experience
    Not required
  • Languages
    Dutch – Advanced
    English – Advanced
  • Employment
    Full-time
  • Schedule
    00:00h y 08:00h
  • Salary
    €21,000 – €22,000 yearly
  • Starting time
    Immediate start!

pin icon21 Carrer de Rosselló i Pòrcel, Nou Barris, 08016, Barcelona

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Marketing AssistantBarcelona

ETT • More than 250 Employees

Hiring on JOB TODAY since August, 2019

ETT

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