Digital Advertising Consultant

French-Speaking Digital Advertising Consultant in Barcelona As a Digital Marketing Consultant, you will work closely with businesses and marketing agencies to find the best advertising solutions. You’ll collaborate with a range of advertisers to deliver tailored digital strategies that drive their success. This role involves working towards individual sales targets as part of a larger team, helping to expand the client base across EMEA while positively influencing the digital marketing landscape. What You'll Do - Act as a trusted consultant, guiding clients in setting up and enhancing their PPC campaigns. - Identify client needs and goals to drive results and foster long-term relationships. - Upsell, increase spending, and ensure campaign sustainability. - Manage a high volume of daily client interactions via phone. What We’re Looking For - Fluent French speaker with excellent English proficiency. - A BA/BS degree (MA/MSc in Marketing or Digital Marketing is a bonus). - 1-2 years of experience in sales and/or online advertising. - Exceptional communication, organizational, and analytical skills. - Ability to thrive in a fast-moving, collaborative environment. What’s in It for You - Competitive salary + bonus - Comprehensive training in sales and digital advertising. - Ongoing coaching for professional development. - Clear career growth opportunities within a leading global organization. - A permanent contract Location Hybrid in beautiful Barcelona, Spain. Start date 17.Feb.2025

¡ÚNETE A NUESTRO EQUIPO EN CRECIMIENTO! ¿Estás ready para dar el siguiente paso en tu carrera? Estamos expandiéndonos internacionalmente y buscamos hablantes nativos de inglés con experiencia B2B para formar parte de nuestro equipo. Si tienes experiencia en ventas y deseas trabajar en un entorno dinámico y emocionante, ¡esta es tu oportunidad! ¿Qué harás? - Identificarás y captarás nuevos clientes potenciales, generando oportunidades de negocio. - Calificarás y gestionarás los prospectos, asegurando un flujo constante en el embudo de ventas. - Organizarás citas y harás un seguimiento proactivo con los clientes potenciales para cerrar oportunidades. - Trabajarás estrechamente con el equipo de ventas, diseñando estrategias para alcanzar los objetivos comerciales. - Te mantendrás actualizado/a sobre las últimas tendencias del mercado y los desarrollos del sector para maximizar resultados. ¿Qué buscamos? Inglés nativo. Experiencia en B2B es imprescindible. Dominio de herramientas de Office (Word, Excel, PowerPoint, etc.). Actitud comercial y trabajo en equipo. Habilidades de liderazgo y gestión del tiempo. Se valora el conocimiento de otros idiomas y español. ¿Qué ofrecemos? Jornada parcial: Lunes a viernes, de 9:00 a 14:00 (máximo 25 horas/semana). Trabajo híbrido. Oportunidades de crecimiento en un entorno innovador.

PARA EMPEZAR EL 27 de ENERO - REMOTO Rol / Objetivo principal del trabajo El enfoque principal es abordar las necesidades de los clientes del banco a través de varios canales de comunicación, como llamadas, correos electrónicos, WhatsApp y chat, brindando un servicio de primer nivel y mostrando productos bancarios digitales innovadores en el mercado alemán. Responsabilidades - Brindar servicio al cliente para problemas relacionados con la banca, como apertura de cuentas, bloqueos de contraseñas, transferencias, etc. - Gestionar tareas administrativas, incluida la respuesta a correos electrónicos y mensajes de WhatsApp. - Presentar y promover productos bancarios. - Cumplir con los requisitos de transparencia, información de servicio y regulaciones de protección al cliente relacionadas con los productos de inversión. - Informar y realizar un seguimiento de las anomalías en la aplicación. - Cumplir con los estándares de calidad y los objetivos de ventas establecidos por la entidad. Requisitos - Educación Estudios preferidos en Administración de Empresas, Matemáticas o Derecho. - Dominio de MS Office (Excel, Word, PowerPoint, Access). - Dominio nativo del alemán. - Buen nivel de inglés. - Disponibilidad de estar dos semanas en Madrid para el training (la empresa pagaría la estancia) Habilidades y competencias - Orientación al cliente con empatía y capacidad de escucha activa. - Excelentes habilidades de comunicación oral y escrita. - Capacidad analítica y de adquisición autónoma de nuevos conocimientos. - Visión comercial y habilidad para dialogar con clientes, empresas o grupos. - Fuertes habilidades para la resolución de problemas. - Trabajo en equipo con actitud proactiva y orientada a resultados. - Capacidad para planificar, organizar y prosperar bajo presión. - Iniciativa, autonomía y actitud positiva de "puedo". - Flexibilidad y adaptabilidad a entornos cambiantes y nuevas tecnologías. Experiencia - Se valorará experiencia en banca (pero no obligatoria). - Experiencia en atención al cliente. Beneficios - Puesto a tiempo completo (39 horas/semana). - Contrato de trabajo indefinido. - Interesante programa de referencias. - Salario competitivo. - Oportunidad de trabajar con el mayor proveedor de servicios del mundo. - Perspectivas reales de avance profesional dentro de la empresa. 📍 Ubicación Remoto/ Teletrabajo

Join Our Team as a Customer Support Advisor in Barcelona! 🌟 Are you a natural problem-solver with great listening skills and a passion for helping people? Do you thrive in a dynamic, international environment? If so, this role is for you! As a Customer Support Advisor, you'll play a key role in delivering exceptional service to our global travelers while enjoying the vibrant atmosphere of Barcelona. About the Position In this role, you will be the go-to expert for our international customers, assisting them with their inquiries and ensuring they receive the best possible experience. You'll handle customer issues via phone and email, offering clear, accurate information and making sure that all interactions are smooth and helpful. Key Responsibilities: Customer Interaction: Provide top-tier support by responding to and mediating between travelers and accommodation providers across the globe. Inquiries Handling: Clarify questions related to services, payments, and technical requirements. Use your excellent communication skills to deliver clear, accurate information. Problem Solving: Stay solution-oriented while addressing customer challenges, ensuring issues are resolved promptly and effectively. Technical Support: Use CRM databases, Office 365, and other internal platforms to manage customer cases and provide precise information. Team Collaboration: Work in a supportive, goal-oriented team environment while adapting to changing priorities and business processes. What We Are Looking For: Language Skills: Fluent in Icelandic (C2 level) and advanced English (C1). Communication: Excellent written and verbal communication skills, with the ability to engage and empathize with customers. Technical Skills: Comfortable with PC usage, Office 365, and CRM platforms. Problem-Solving Mindset: A proactive, solution-focused attitude with the ability to handle tough customer situations with positivity and motivation. Experience: Previous experience in customer service or contact centers is a plus. Work Flexibility: Ability to work both from the office and remotely (within 100km from the office). What’s in It for You: Feel Good Program: Enjoy a range of activities designed to boost your well-being, including Spanish lessons, group quizzes with prizes, and fun activities like beach volleyball, roller skating, and more! Health Insurance: Free private health insurance available after securing a permanent contract. Flexible Remuneration: Nursery school transport assistance after the probation period. Awesome Work Environment: Work in a multicultural and international atmosphere, with modern office spaces conveniently located near public transport and the Westfield Glories shopping mall. Perks: Enjoy free daily coffee and weekly fruit deliveries to keep you energized. Career Development: Be part of an industry-leading department with extensive opportunities for personal and professional growth. Comprehensive Training: Benefit from three weeks of initial training and continuous coaching to support your career development. Location Barcelona, Spain

Responsabilidades del puesto: Diseñar y dirigir la estrategia de marketing digital de la empresa. Gestión experta de campañas publicitarias en Meta Ads y Google Ads. Creación y optimización de embudos de conversión utilizando herramientas como ActiveCampaign, Brevo o similares. Configuración y manejo de herramientas de automatización como ManyChat u otras similares. Redacción de copys persuasivos y diseño de materiales atractivos para campañas. Supervisión y optimización de nuestras plataformas web y redes sociales. Análisis de métricas y resultados para mejorar continuamente las estrategias. Requisitos: Experiencia demostrable en la gestión de campañas de Meta Ads y Google Ads. Dominio de herramientas de automatización y CRM como ManyChat, ActiveCampaign, Brevo, etc... Conocimientos avanzados de diseño gráfico y copywriting. Capacidad para trabajar de forma proactiva y autónoma. Residencia en Barcelona o alrededores. Valorable experiencia en diseño de vídeos con la finalidad de conversión Ofrecemos: Puesto estable con proyección a largo plazo. Media jornada flexible para adaptarte a tus necesidades. Modalidad híbrida, con teletrabajo la mayoría de los días. Salario competitivo: entre 800 y 1000 € mensuales, según valía y experiencia. Si eres una persona dinámica, creativa y con ganas de liderar la estrategia de marketing de una empresa en crecimiento, ¡te estamos buscando!

About The Miiro Borneta Hotel At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. Launching this summer 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities: Marketing trainee responsibilities include assisting the Marketing Manager in organizing campaigns and executing the marketing strategies for hotel, hits facilites and independent restaurant VOLTA. - Prepare and deliver promotional presentations. - Compose and post online content on the company’s website and social media accounts - Conduct market research and analyze cosumer behaviour - Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities - Support marketing Manager in organizing various projects - Employ marketing analytics techniques to gather important data - Assist with presentation of hotel and F&B information in the media, on industry websites and directories and all other relevant online and paper-based publications. - Design of menus and collaterals. Qualifications: - Passion in Marketing and Communication and willing to learn and grow. - Ability to generate creative ideas for marketing campaigns, promotions, and content creation. - Knowledge of social media trends and best practices for platforms like Instagram, Focus on reels. - Knwoledge of hotels and Food and Beverage department. - Fluency in Spanish and Catalan, English is a plus. Benefits: - Training and development. - Employee discounts. - Free meals. - Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

¿Te apasiona el marketing digital y eres de los que no teme proponer, ejecutar y adaptarse al cambio? ¡Entonces esta es tu oportunidad! 🎯 ¿Quiénes somos? En Alvato, somos pioneros en la limpieza ecológica de coches y estamos revolucionando el sector con innovación, tecnología y sostenibilidad. Nos encantan las ideas frescas, los cambios que suman y las personas que hacen que las cosas pasen. Creemos en un equipo dinámico y colaborativo donde el impacto se mide en resultados. Somos la franquicia #1 del sector y estamos en pleno proceso de expansión. ¿Qué buscamos? Buscamos a un experto en marketing digital que sea proactivo, creativo y que se emocione al ver cómo sus estrategias generan resultados reales. Una persona que entienda el negocio desde adentro y lo traduzca en campañas irresistibles para nuestros clientes. Responsabilidades del rol: Diseñar y gestionar campañas publicitarias en Google Ads y Meta Ads, asegurando un seguimiento diario para optimizar conversiones. Realizar test A/B para descubrir qué creatividades generan el mayor impacto y convierten. Crear copys persuasivos y aportar ideas para anuncios que conecten con las emociones y necesidades de nuestros clientes. Participar en la creación de Landing Pages, aportando ideas sobre estructura y mensajes clave. Colaborar en la redacción de la newsletter, asegurando un tono cercano y atractivo. Trabajar en un entorno híbrido, alternando entre algunos días en los centros Alvato para conocer el negocio de primera mano y otros días desde casa. Aportar ideas y guiones para creatividades que vendan y ofertas irresistibles. ¿Qué necesitas para aplicar? Experiencia demostrable gestionando campañas digitales en Google Ads y Meta Ads. Conocimientos en copywriting para crear mensajes que conviertan. Conocimiento en el uso de herramientas de AI. Habilidad para analizar datos y optimizar campañas basadas en métricas. Capacidad para trabajar en equipo, proponer ideas y ejecutarlas con rapidez. Interés por la innovación y el aprendizaje continuo en marketing digital. ¿Qué ofrecemos? Un equipo dinámico, apasionado y lleno de ideas. La oportunidad de trabajar en un negocio disruptivo y en crecimiento. Ambiente híbrido con flexibilidad para trabajar desde casa y en nuestros centros. Espacio para proponer y experimentar, donde tus ideas sí se llevan a cabo. Posibilidades de crecimiento dentro de una empresa en expansión. ¿Listo para marcar la diferencia en el sector del marketing y la sostenibilidad? 💡 ¡Postúlate ahora y acompáñanos en esta revolución! 🚀

Empresa dedicada al sector energético precisa profesional especializado en marketing digital para captación de Leads y promoción de marca. Ofrecemos contrato indefinido de 25 y 40h semanales y salario neto entre 800 y 1224 eur más incentivos por consecución de objetivos..

About the Role As a Customer Service Agent, you’ll ensure our guests have a memorable experience. Your Responsibilities - Assist guests with questions, resolve issues, and provide top-notch service. - Answer inquiries via phone and email about bookings, activities, and general info about the Dutch market. - Advise on facilities and services, handling complaints efficiently. - Collaborate with other departments to resolve issues quickly. - Help customers book accommodations, meals, and activities, ensuring accurate details. Your Profile - Fluent in Dutch (C2 level). - Detail-oriented, independent, with strong people skills. - Experience in Customer Service. Benefits - Competitive salary + bonuses. - Growth opportunities with training and promotion. - Creative, supportive team environment. Location Barcelona, Spain.

What you’ll do We are looking for a Call Center Agent (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Call Center Supervisor, you will provide telephone customer service support for all calls received while maintaining the core experience guidelines at the property. Responsible for the efficient service to all guests and for ensuring that standards and guest requirements are met at all times. - Responsible for ensuring that all guests receive a seamless and expedited experience. - Greeting and communicating with guests in a warm and empathetic manner. - Answer all incoming calls promptly and courteously, adhering to the hotel’s service standards. - Keep updated contact information on employees in other departments. - Refer guests’ complaints to appropriate departments. Solve general queries and manage incidents following the established protocols. - Know the responsibilities of other departments to be able to determine the appropriate department to forward all calls, take messages when necessary. - Provide information and demonstrate knowledge of all hotel facilities and services. - Accept and deliver all messages promptly and accurately, ensuring professional and efficient service. - Provide a personal service to all the guests, fully aware and following the hotel standards and procedures. - Keep up to date with new information/promotions/policies/ SOPs. - Ensure that the privacy of the guests and the confidentiality of the information is respected. - Ensure all guest concerns are addressed promptly, exceeding the guest’s expectations, conducting follow up, and properly documenting concerns to ensure proactive and long-term solutions. - Consistently offering friendly, professional, and proactive guest service over the phone, email and through text messaging, even during high call volumes or challenging situations. - Take ownership of each call, respond to requests and answer questions while providing exceptional service. - Build a trusting relationship with clients providing accurate information in a timely manner. - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through our amenities and services. - Update guest profiles and preferences based on information received during calls. ** What we are looking for...** - +1 year’s experience in hospitality within hotels with a similar position. - Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required. - Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. - Excellent verbal and written communication skills. Fluent in Spanish and English. Additional languages will be highly valuable. - Ability to handle stressful situations calmly and efficiently. - Demonstrates a strong focus on providing an exceptional experience for our guests. - You make people feel good - your team, guests and colleagues alike. You make a positive impact. - You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. - You take ownership of important issues, solve problems, and make effective decisions. - You learn quickly and adapt to SLS’s unique culture. - You are humble and open to ideas. We leave our ego at the door and help get things done. You are a good listener. - You’re up for doing things differently and trying (almost) everything once. - You want to be part of a team that works hard, supports each other and has fun along the way. - Opera knowledge is a plus. ** What's in it for you...** - The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. - The chance to challenge the norm and work in an environment that is both creative and rewarding. - Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. - A competitive package and plenty of opportunity for development. - Excellent discounts across the entire Ennismore family of brands.