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Customer Service Advisor – Swedish Speaker

Servicio al Cliente

15 mayo 2025157 vistas

Caduca en 17 días

Location: Barcelona, Spain
Your Role
As a Customer Service Advisor, your main responsibility will be to provide outstanding support to customers by responding to both technical and administrative inquiries via phone, chat, and email. You will assist customers with the installation and setup of payment terminals and online solutions, troubleshoot issues, and contribute to building lasting customer relationships.
Your Profile
Fluent in Swedish
Working proficiency in English
Previous experience in a call or contact centre
Excellent communication and interpersonal skills
A positive attitude and openness to change
Team-player with strong collaboration skills
Effective listening skills
Service-oriented with attention to detail in problem-solving
Able to handle conflicts in a constructive and professional manner
Daily Tasks
Block lost or stolen credit and debit cards
Respond to inquiries from cardholders, ensuring the security of sensitive information
Conduct identity verification and guide customers through security procedures
Review temporarily blocked cards, and take action to block or unblock permanently
Handle claim files related to card issues
Benefits
Paid training provided
Free Spanish lessons (once a week)
Friendly and people-oriented work environment with a fun atmosphere
Competitive salary with bonus opportunities
Additional employee benefits: meal and transport cards, private health insurance
Free fruit and coffee at the office
Career growth and development opportunities
  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
    Sueco – Avanzado
  • Jornada
    Completa
  • Salario
    1.500 € – 1.700 € mensual
  • Inicio
    Incorporación inmediata

pin iconRambla del Poblenou, Sant Martí, Barcelona

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Agente de Atención al ClienteBarcelona

Empresa de reclutamiento • 1-10 empleados

En JOB TODAY desde julio, 2024

"Conectamos empresas con talento excepcional y a personas con oportunidades únicas"

María Pérez avatar icon
María PérezActivo hace 8 horas
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