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Atención al Cliente

15 May 2025•251 views

Expires in 17 days

Dutch or Flemish Customer Service Agent – Barcelona
Location: Barcelona, Spain
Languages: Dutch or Flemish + English
Start date: 19.05.2025
Your role
For one of the biggest Energy suppliers in Belgium, we are looking for a Customer Service Agent who speaks either Flemish or Dutch with English.
In this job you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, contracts and inquiries about invoices. Previous customer contact experience is not required but is appreciated. You must live in Barcelona or be willing to relocate in the short term.
Your profile

You are service and result-oriented
You can work and problem-solve independently with a good dose of analytical thinking
You have the ability to empathize with your customer
You are a good listener and have good communication skills
Hospitable, customer-friendly and helpful to the customer
You are looking for a challenging long-term position

Benefits
Paid training
Free Spanish lessons (once a week)
Unique, atmospheric, people-oriented call centre
Market-based salary with the possibility of a bonus
Employee benefits such as meal cards, transport cards and private insurance
Growth opportunities
Hybrid work model after 3 months

📩 Please make sure to upload your full CV when applying through the app, thank you.