Are you a business? Hire data long candidates in Barcelona
Are you passionate about real-time data analysis and process optimization? Join our team in Barcelona as a Real Time Analyst and play a key role in enhancing customer experience and operational efficiency. Our client Our client specializes in providing advanced technological solutions to transform the digital experience of its clients. They focus on developing customized platforms and digital services that optimize communication and business operations. The company works closely with various industries to enhance their digital presence and operational efficiency. With a strong emphasis on innovation and sustainable development, they constantly seek to improve quality and productivity. Our client is part of a global group recognized for its excellence in service and customer satisfaction. Your functions In this role as a Real-Time Analyst, you will be responsible for: - Monitoring and measuring the Contact Center's work processes in real-time to support management in developing and implementing action plans. - Collaborating with area supervisors to ensure service levels are met within the Contact Center. - Maintaining operational efficiency and high service standards by monitoring agent performance and ensuring compliance with assigned tasks and scheduled shifts. Position requisites Formación: Bachillerato Idiomas: Inglés: C1 Conocimientos: Dominio de Microsoft Office y programas de contabilidad. Experiencia: 2 años - Languages: Proficiency in English (speaking, reading, writing, and understanding). - Previous experience in similar positions: At least 2 years of experience in similar roles. - Valuable a basic understanding of Spanish labor law and regulations. - Tools: Proficiency in Word, Excel, and similar tools (they use Google Sheets). - Active and dynamic personality: A proactive and energetic individual. Your benefits - Salary: 26,500€ per year (plus prorated extra payments and weekend bonuses). - Working hours: Full-time rotating shifts (morning, afternoon, and night). - Contract: Permanent contract directly with the company - Immediate Incorporation. - International team: Work in a diverse, global environment. Why with Randstad? Because we have thousands of job offers in our portal. Because we work with the best companies offering you the best jobs. Because we assure you all the legal guarantees in your hiring. Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied. Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click. Because we always count on you. Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities. Register now and find the job you are looking for! Sustainable jobs Randstad’s ambition is to be the world’s most equitable and specialized talent company. We help talent and organizations unlock their true potential by seeking responsible opportunities that drive long-term economic sustainability, prioritizing the well-being of people and the planet. we are sustainable employment Our conviction that all talent, regardless of their background, has equal opportunities for success is evident in our processes, in which we promote workplace equity through diverse and inclusive teams. commitment NetZero We strengthen our environmental commitment to achieve carbon neutrality by 2050 through the Science Based Targets initiative (SBTi).
FREE MASTERCLASS - Shaping Future Leaders: The Art of Adaptative People Management in a Dynamic Business World- FEB 18th - 4pm About the job Become a more adaptive, dynamic, and effective leader. In this FREE 1-HOUR MASTERCLASS, you’ll grasp how to adjust strategies, align with team needs, and foster a responsive leadership style that empowers individuals and drives success. This FREE 1-hour online session was specially designed to help you become a more adaptive, dynamic, and effective leader. You’ll grasp how to adjust strategies, align with team needs, and foster a responsive leadership style that empowers individuals and drives success. Your key takeaways from this session will be: 🧑💼 Understand the importance of adaptive people management in fostering strong, resilient teams and driving impactful results. 📈 Develop the ability to analyze essential skills needed to adapt your management practices to the unique needs of your team and organization. 🚀 Recognize and tackle potential challenges of implementing a highly adaptive management style in dynamic environments. Number of positions: 10 This hour-long masterclass will give you a first-hand taste of Alba’s teaching methods, and allow you to learn about this fascinating topic. You’ll also get to ask the lecturer questions and find out more about Alba’s Master’s Degree in Tourism. Department: Security Legal F&B kitchen F&B service Housekeeping Human Resources Public Relations Reservations Revenue Management Other Consulting Real Estate Sommelier Guest Relations Account Management Bakery Bar Beauty Casino Concierge Content & Communication Customer Service Data and Analytics Education F&B Management Marketing Sales Host/Hostess Laundry Pastry Project Management Reception Room Division Management Management Spa Steward Administration Finance & Accounting Travel Guide Recreation & Leisure Event About you Language required: English. The company Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to all its professionals around the world. It has become the best partner to its members throughout their careers in the world’s fastest growing industry. Founded in 2011 by hospitality experts, Olivier Bracard (CEO) and Carl Julien (COO), Hosco currently connects hundreds of thousands of hospitality professionals with thousands of world-class companies. Furthermore, it has partnered with top hospitality schools around the world offering an ever-growing pool of the world’s best talent.
Education Requirements 1. A degree in business, economics, marketing or related field would be a desirable requirement but is not necessary. 2. Fluency in English is needed (oral and written). 3. Proficiency in Microsoft Office pack Essential Skills - Analytical Skills: Proficiency in analyzing market data, pricing trends, and cost structures to make informed purchasing decisions. This includes the ability to compare supplier offers, evaluate pricing competitiveness, and identify opportunities for cost savings. - Negotiation Skills: Strong negotiation skills to secure competitive pricing, favorable contract terms, and sustainable supplier partnerships. The ability to effectively communicate, persuade, and find mutually beneficial agreements is essential. - Attention to Detail: A keen eye for detail when creating purchase orders, managing inventory, and conducting quality checks. - Problem-Solving Abilities: The capability to identify and resolve logistics or supplier-related challenges promptly and effectively. - Communication Skills: Excellent written and verbal communication skills to interact with suppliers, internal teams, etc. - Time Management: Efficiently managing multiple tasks, deadlines, and priorities. - Adaptability: Capacity to multy-task and perform under stress, adjusting to shifts priorities in a fast-paced environment. - Teamwork and Collaboration: Working collaboratively with internal teams, such as logistics, quality control, and sales, to ensure seamless coordination and efficient supply chain operations. Key Responsibilities - Supplier Sourcing: Identify and research potential suppliers, considering factors such as quality, reliability, pricing, and sustainability practices. - Supplier Negotiation: Negotiate pricing, terms, and contracts with national and international suppliers to secure competitive prices and favorable conditions. - Purchase Order Management: Create and manage purchase orders, ensuring accuracy and timely processing. Coordinate with suppliers to confirm delivery dates, quantities, and specifications. - Supplier Relationship Management: Develop and maintain relationships with suppliers, fostering effective communication, addressing any supplier-related issues, and nurturing long-term partnerships. - Collaborate with Internal Teams: Work closely with other departments, such as logistics, sales, and quality control, to ensure seamless coordination and alignment in the procurement and distribution. - Market Research and Analysis: Stay informed about market trends, pricing fluctuations, and competitor activities. Analyze market data and customer preferences to make informed purchasing decisions. - Continuous Improvement: Identify opportunities for process improvements, cost savings, and sustainability initiatives related to the procurement and supply chain. Make recommendations and participate in continuous improvement projects. - Compliance and Documentation: Ensure compliance with regulations, certifications, and labeling requirements. Maintain accurate records and documentation for traceability and regulatory purposes. Benefits Salary: €21,000 to €25,000 gross per year, depending on the candidate's profile. Work schedule from 8h to 17h (summer intensive schedule). Office located in Barcelona (Fort Pienc)