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  • Events Executive
    Events Executive
    hace 29 días
    Jornada completa
    Ciutat Vella, Barcelona

    About the job POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Event Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

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  • Google Ads Sales Account Manager (Danish Speaking)
    Google Ads Sales Account Manager (Danish Speaking)
    hace 1 mes
    Jornada completa
    Eixample, Barcelona

    We are seeking an experienced and strategic Danish/German/Dutch/Swedish + English Speaking Google Ads Sales Account Manager to work with High Value business clients in the Google Ads space. This role is dedicated to supporting larger clients in industries such as retail, travel, and other sizable businesses with substantial revenue. You will be responsible for building and nurturing long-term relationships with these advanced clients, focusing on delivering highly effective, tailored marketing strategies to drive their success. Key Responsibilities: • Engage with larger clients, particularly in the retail, travel, and other high-revenue industries, to optimize their Google Ads campaigns and strategies., • Provide in-depth, consultative support to clients, ensuring their marketing needs are met with advanced and effective solutions., • Work with clients to improve their advertising performance, offering insights, recommendations, and long-term strategies for growth., • Develop and maintain strong, long-term relationships with clients, focusing on value-driven consultations rather than quick solutions., • Conduct regular follow-ups with clients, ensuring that strategies are effectively implemented and results are optimized over time., • Collaborate closely with clients to understand their business goals and align Google Ads strategies with these objectives, driving meaningful impact., • Provide expert-level guidance on advanced marketing concepts and Google Ads features to help clients achieve their goals. Requirements: • BA/BS degree in marketing, business, or a related field and/or equivalent professional experience that demonstrates expertise in the field., • Extensive experience in marketing, with a strong background in digital marketing and Google Ads (preferably in retail, travel, or larger business sectors)., • Deep understanding of marketing concepts, strategies, and tools, particularly in digital advertising and Google Ads., • Mid/Senior-level profile, with the ability to provide high-level consultations and strategic insights to clients., • Ability to build long-term relationships with clients, ensuring ongoing success and value in the partnership., • Excellent communication and interpersonal skills, with the ability to engage with clients in a consultative manner. Desirable Skills: • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums., • Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits: • Full-time (39 hours/week) hybrid position in Barcelona with a salary of 25.000€ 35.000€ gross/year + up to $4000€ gross/year in bonus., • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture., • Prime office location in Barcelona, surrounded by the sea

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