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SVibe is redefining sexual wellness — built for the body, crafted for those ready to go Beyond the Basics. We're building products that help people explore intimacy with confidence, curiosity, and zero shame. As we grow, we're looking for a Customer Experience Specialist who can deliver an exceptional customer experience and become a trusted voice between our customers and our team. This isn't a traditional support role. You'll help customers navigate their questions, solve issues with empathy and efficiency, and bring valuable insights back to the business to help us improve every part of the customer journey. What you'll do • Respond to customer inquiries via email, chat, and support platforms, • Resolve customer issues quickly, accurately, and with empathy, • Handle questions related to orders, shipping, returns, subscriptions, and product usage, • Investigate and troubleshoot customer problems, escalating when necessary, • Work closely with Operations, Product, and Marketing teams to improve the customer experience, • Identify recurring issues and customer pain points, • Help maintain and improve support documentation and knowledge bases, • Act as the voice of the customer, sharing insights and feedback with the wider team, • Ensure every interaction reflects Svibe's brand tone and value What we're looking for • Excellent written English (C1 or above) — this role is heavily focused on written communication, • Strong written communication skills with the ability to adapt tone and communicate clearly, • High attention to detail and strong organizational skills, • A natural problem-solver who enjoys helping people, • Ability to manage multiple conversations and priorities simultaneously, • Comfortable working in a fast-moving startup environment, • Ownership mentality and proactive attitude Bonus points if you • havePrevious experience in Customer Support, Customer Experience, Customer Success, or Operations, • Experience working in e-commerce, DTC brands, or startups, • Familiarity with support tools such as Gorgias, Zendesk, Intercom, HubSpot, or similar, • Interest in wellness, health, lifestyle, or consumer brands What success looks like • Customers receive fast, thoughtful, and effective support, • Customer satisfaction remains consistently high, • Common issues are identified and solved proactively, • Valuable customer insights help improve our product and operations, • Support processes become more scalable as Svibe grows Why join SVibe? • Join a fast-growing startup redefining an industry, • Work directly with founders and decision-makers, • High ownership and real impact from day one, • Flexible, ambitious, and collaborative culture, • Opportunity to grow as the company scales.

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. 🌱⚡️🚗 What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. 🚀 Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Provide support via phone, email, chat, or other channels to resolve customer concerns. Installation and Configuration: • Install, configure, and update software and hardware according to customer or company needs., • Ensure operating systems and applications are correctly installed and configured. Preventive and Corrective Maintenance: • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Perform on-site or remote technical services as needed. User Training: • Guide customers on proper product use and assist with common troubleshooting steps. Incident Management: • Log, classify, and track reported customer issues., • Prioritise problems based on urgency and impact. Monitoring and Analysis: • Supervise the condition of equipment and systems to identify potential failures before they occur., • Analyse recurring failure patterns to propose long-term solutions. Documentation and Reporting: • Maintain detailed records of service interventions and repairs., • Create technical reports on equipment status and applied solutions. Continuous Learning: • Stay updated on new technologies, products, and industry trends in technical support. Collaboration with Other Departments: • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically. ✈️, • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Demonstrates kindness and a positive attitude in interactions. 🫶 Nice to have • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks ☕, • 22 days of holidays. 🏖️🎉, • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager)., • Job Offer. 🎉📄

FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Role Overview: As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Key Responsibilities: • Deliver excellent support to Turkish-speaking clients., • Respond to inquiries via phone, email, and chat in a timely manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Maintain a professional, empathetic, and solution-oriented attitude. Requirements: • Fluent Turkish and English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability and patience., • Basic computer literacy (MS Office, CRM systems)., • Prior experience in customer service is a plus, but not required.

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: • Deliver an excellent customer experience to each and every one of our patients, • Ensure that every call, email, and meeting leaves our patients happy, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: • University Degree in Dentistry with experience in Orthodontics., • Experience in a similar position, • Fluent level of Portuguese, English or Spanish is a plus!, • Self-discipline and motivation to learn., • Commitment and goal orientation., • Experience with dental designing software., • Excellent communication and interpersonal skills, • Team spirit and a proactive attitude. What we offer • International team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district., • Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month., • Benefits with our treatments, aligners, and products., • Opportunity to grow in an innovative company and Top International Scale Up., • Collaborative work environment and positive culture., • International and diverse teams.

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

🚀 We’re Hiring: Hotel Booking Agent At Netzon Group, we’re growing fast—and we’re looking for motivated Hotel Booking Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role Tablet Hotels is a curated booking platform specializing in stylish, boutique, luxury, and distinctive hotels worldwide. Rather than offering a large volume of properties, it carefully selects hotels based on design, ambiance, service quality, and overall guest experience. The Customer Service team is responsible for maintaining Tablet’s reputation for having the best customer service in the online travel agency business. As the face of the company our Travel Specialists’ mission is to create a customer experience so incredible it defines the brand. ✅Your Mission • Assist our clients via phone, email, and live chat with hotel reservations, hotel recommendations, rate and availability searches, technical support, special requests, and feedback., • Convert new users into loyal customers and keep them coming back for more., • Identifying customer needs quickly and recommending suitable options to enhance their stay., • Maintaining strong product and system knowledge to provide accurate availability, pricing, and offers., • Be the travel expect. You’ll also be an ambassador of our Tablet Plus program., • Maintain a high quality customer experience. 🔍What We’re Looking For • Fluency in German and English., • Strong interpersonal and verbal communication skills., • Previous experience in reception roles (hotel, restaurant, or building front desk)., • Previous Experience as a Travel Specialist would be a plus., • Ability to handle challenging calls and difficult situations professionally., • Strong listening skills and the ability to ask relevant questions to understand customer needs., • Proficiency with Google Workspace or other cloud-based document creation and collaboration platforms. 🎁 What We Offer • Start Date: July 13th., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday 9:00 AM to 6:00 PM (1 Shorter day in the week)., • Salary: €21,000 gross per year., • Performance Incentives: €100 Monthly based on KPIs, • Working Model: Hybrid - 6 days per month in the office., • Training: 3 Week, from 9:00 AM to 6:00 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

Hey, future intern! 👋 We are looking for an amazing Product Design Intern to join the Product Team in our Barcelona Office to start as soon as possible! 🏬 Ready to take on the challenge? Your Role at Weekendesk 🚀 • Design real product features from brief to handoff — your work will ship to actual users., • Work within our design system in Figma, applying and evolving components across web and app., • Collaborate daily with Product Managers and developers to translate user needs into clear, well-crafted interfaces., • Participate in user research activities and bring insights into your design decisions., • Grow fast with direct mentorship from an experienced Product Designer who has time for you. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Real Ownership from Day One: You won't be making decks or sitting in on meetings. You'll design, iterate, and ship., • Mentorship That Actually Works: You'll work side by side with a design lead who will invest in your growth, give you honest feedback, and help you build your craft., • Hybrid & Flexible: 2 days in our Barcelona office, the rest remote. Full-time preferred, but we're open to discussing half-time., • A Vibrant Team Culture: Join a multicultural, collaborative team where new ideas are valued and after-work events 🍻 bring everyone together. Does This Sound Like You? 🙋 • Currently enrolled in a degree or master's program that allows a formal internship agreement (convenio de prácticas)., • You have an updated portfolio — we want to see how you think. A real project (side project, freelance for a friend, school project) counts a lot., • Basic knowledge of Figma — auto layouts, components, and basic prototyping. You'll go deep on this here., • Prior design training (FP, UX/UI bootcamp, or design course) is a plus, but not mandatory., • Excellent attitude, genuine curiosity, and serious eagerness to learn and grow., • Languages: Spanish and/or English (working level). Perks & Benefits ✨ 📝 Internship contract (convenio de prácticas) 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process 🏁 • CV and Portfolio Triage: The Product Design Lead will examine all candidates personally and send a message with the output of the triage., • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Portfolio Review: Walk us through a project — we want to hear your thinking, not just see the screens., • Next Steps: Depending on the process, a brief design exercise may be added., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? 🏄 Apply today and don't forget to visit to know more about us! 🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our French Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in French and English Perks & Benefits ✨ 📝4months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

📄 JOB DESCRIPTION • We are looking for a Communications Intern to support the Communication team at Veepee Spain. This is a hands-on opportunity to gain real experience in corporate communications and event management within a fast-paced, international environment. No prior experience is required — we value enthusiasm, proactivity, and attention to detail. 🎯 TASKS Communications Support in drafting and proofreading internal and external content (announcements, memos, presentations) Publishing content across internal communication channels (email, chat & intranet) Tracking and updating editorial calendars and communication plans Support in the creation of basic graphic materials using design tools (Canva) Events Support in the organisation and logistics of internal events (meetings, team buildings, celebrations) Supplier coordination: requesting quotes, following up on deliveries Creating follow-up documents: timelines, checklists and post-event summaries Research and benchmarking of trends in events and corporate communications General support Administrative and coordination support to the Communications team Managing contact and supplier databases Support in the preparation of reports and internal presentations 👉 REQUIRED SKILLS • Final-year student or recent graduate in Communications, Journalism, Advertising, Business or similar, • Fluent in Spanish and English (required); French is a plus, • Basic proficiency in design tools: Canva and similar platforms, • Comfortable with standard office tools: PowerPoint, Word, Google Workspace, • Proactive, creative, organised and eager to learn, • Strong written communication skills and attention to detail ✅ BENEFITS • 👉Flexible Office with up to 2 days at home, • 👉Online language learning Platform, • 👉Intensive workday on Friday, • 👉 6 months full time (40h/s) ⚙️RECRUITMENT PROCESS • 1️⃣ HR interview, • 2️⃣ Manager interview

Sobre nosotros 👥 En Volkswagen Group Retail S.L.U. nos dedicamos a gestionar la Red de Concesionarios Oficiales de las marcas Volkswagen, Audi, Seat, Cupra, Skoda, Porsche y Volkswagen Vehículos Comerciales más importantes de España. Somos parte de Porsche Holding, el mayor distribuidor de automóviles de Europa, con más de 33,000 empleados y con presencia en más de 30 países, entre esos España. En VGRS creemos en lo que hacemos, creemos que los 1.600 empleados que formamos parte del Grupo somos los que damos forma al éxito de nuestra organización, y por ello, nos superamos día a día y aspiramos a ser los pioneros en el futuro de la movilidad. Apostamos por la promoción interna, es por eso que tenemos como objetivo que el 90% de nuestras vacantes se cubran a través de nuestro talento interno. Nos atrevemos a cosas nuevas, somos valientes e innovadores, vivimos la diversidad en todas sus facetas, cumplimos con nuestra palabra, estamos orgullosos de nuestros resultados y trabajamos bajo la premisa “nosotros en vez de yo”. ¿Cómo será tu día a día como Gestor de Leads? 📝 • Elaborar estadísticas de cierre y retorno de leads., • Impulsar campañas especiales del depto. de ventas y de la marca., • Realizar presupuestos en función de la política de precios marcada por la concesión, si es viable la venta online, • Asignar lead al equipo comercial de exposición y hacer seguimiento de los leads asignado vía telf., email, chat., • Asegurar estándares establecidos por la marca, • Manejar todos los portales y canales que usa la concesión para la concesión para anunciar sus productos y servicios a través de internet., • Identificar los tipos de clientes y sus posibles necesidades a través del web., • Recepcionar Leads de clientes vía telemática y asesoramiento vía online., • Actualizar ofertas en los diversos portales y manejo de todos los portales establecidos, corporativos y móviles que la concesión utiliza para anunciar sus productos por internet., • Identificar tipo de cliente y necesidad posible que han entrado a través del canal digital., • Registrar potenciales clientes que muestran interés por un servicio o en la adquisición de un vehículo por el canal digital., • Realizar presupuestos en función de la política de precios marcada por la concesión y si es viable realizar la venta online. ¿Qué te ofrecemos? 👀 • Horario de Lunes a Viernes de 9:00 a 18:00h (100% presencial), • Retribución Flexible, • Seguro de vida a cargo de la empresa, • Salario fijo + variable, • Proyección profesional en multinacional consolidada en el sector, • Descuentos especiales de empleados VGRS, • Ubicación: Zona Franca – Barcelona Tu perfil encaja con la posición si... 🧐 • Formación en Administración, Comercio, Marketing o Ventas., • Experiencia previa en gestión de leads, atención al cliente digital o ventas (valorable en automoción)., • Manejo de CRM, portales online y canales digitales (email, chat, teléfono, web)., • Capacidad para realizar seguimiento comercial de leads., • Perfil analítico y orientado a resultados, con foco en conversión y cierre., • Buenas habilidades de comunicación, organización y trabajo en equipo., • Persona proactiva, digital, orientada al cliente y alineada con los valores del grupo. Si buscas una empresa que valore tu talento y tus iniciativas, te brinde crecimiento profesional, compartes nuestros valores acerca de la responsabilidad hacia el medio ambiente y sociedad, y, además, vienes dispuesto a asumir nuevos retos uniéndote a un gran equipo… ¡Nos encantará saber de ti! 🔑Nosotros te entregamos la llave de tu nueva carrera y tú solo… ¡acelera! 🚗

Evalion is building the AI-native platform for clinical trials. Every drug that reaches patients passes through a process that's barely changed in fifty years — manual coordination, years of delay, billions in cost, and lives lost along the way. We're replacing that machinery with AI agents that source patients, run pre-screening, and monitor compliance in real time, all inside an audit architecture regulators trust. Founded by Marcelo (serial entrepreneur — his last company scaled from zero to $1B+ revenue), Miguel (ex-Google engineering leader, pioneer of conversational AI agents in healthcare), and Mo (physician with two decades as a healthcare investor and policy advisor). Product and engineering are based in Barcelona; commercial in Boston/NYC. Backed by Javier Olivan (COO, Meta), Fidji Simo (CEO Applications, OpenAI), Guillermo Rauch (CEO, Vercel), and top institutional AI investors. We're assembling a small, elite team with global ambition. Joining at day 0 means huge ownership: you'll shape the tech stack, draw the architecture, talk to lighthouse customers, and set the cultural tone. You'll partner directly with Miguel on all key technical decisions. If you thrive in dynamic environments, love going the extra mile, and geek out on all things AI — let's chat. The role This is intense work. Disrupting a fifty-year-old industry takes stamina and conviction. The reward is proportional: strong compensation, the career arc of founding a defining platform, and the impact of moving medicine forward for real patients. We're looking for someone who would be doing some version of this regardless. The role is deeply hands-on and AI-first. 60–70% of your time is in code in the first six months, and AI is your primary coding channel — not a tool you sometimes use. We move at the speed we do because we build with AI, not around it. If you haven't already made that shift, this role isn't for you. MUST-HAVE • 8+ years building production software — across any stack, • Strong coding skills, with Python as the primary language today (4+ years of Python is enough), • Strong in architecture — systems design, data flow, service boundaries, tradeoffs under real-world constraints, • Strong in infrastructure — GCP or AWS at production scale, CI/CD, monitoring, security hardening, • Production operations experience — CI/CD, observability, on-call, resolving live incidents, • AI-native engineer — you can point to something real you've shipped where AI wrote most of the code, and you've run AI-powered systems in production, • Barcelona-based or willing to relocate; we work collocated from our Barcelona offices SOFT SKILLS • Pragmatic — knows when to build it right and when to ship it fast, • Strong communicator, including with non-technical stakeholders — enterprise clients, site IT teams, auditors, sponsor QA, • Flexible and curious — the AI development ecosystem changes weekly, and you thrive in that environment rather than resist it NICE-TO-HAVE • Shipped regulated SaaS end-to-end — healthtech, fintech, medical device, government, or another compliance-heavy domain, • Track record of shipping complex, multi-system integrations with external platforms, • Compliance experience — SOC 2 Type II, HIPAA, 21 CFR Part 11, GCP, • Experience building AI agents in production, • Veteran of early-stage startups or other build-while-flying environments, with clear ownership of something you shipped or scaled

Hey future intern! 👋 We are looking for an amazing Web Marketing & Merchandising Intern to join the Marketing Team in our Barcelona Office to start in July 2026! 🏬 Ready to take on the challenge and fast-track your career in e-commerce? Your Role at Weekendesk 🚀 As a Web Marketing & Merchandising Intern, you will work hand-in-hand with our Web Merchandising & Marketing Campaign Lead. Your main mission will be to take over the daily execution, operational tasks, cross-functional coordination and performance analysis. By helping to streamline our daily operations, you will play a crucial role in ensuring the successful execution of our global marketing strategy. This role is ideal for someone proactive, detail-oriented, and eager to learn how an e-commerce company operates across multiple markets. Here’s what your day-to-day will look like: Merchandising - CMS Management & Content Production • Daily Execution: Handle the daily push of content and updates directly on our CMS., • Page Optimization: Update and maintain the Homepage and various promotional landing pages across our markets to ensure a seamless user experience., • Quality Assurance: Perform thorough proofreading and QA checks on all content before and after going live to maintain high-quality brand standards. Product Marketing Support • Product visibility: Assist with product management, and daily merchandising updates to optimize product visibility., • Performances: Help monitor and drive the performance of specific categories of products., • Competitive Intelligence: Benchmark industry trends, monitoring how other e-commerce and travel players display products and run campaigns. Marketing Campaign Coordination • Cross-Functional Tracking: Act as a key coordinator assistant across teams (Design, SEO, Content, Channels etc.) to ensure all campaigns are well delivered., • Deadline Management: Support the Lead in follow-ups, regular syncs, and monitoring the global marketing calendar execution. Performance Analysis • KPI Monitoring: Track basic performance metrics, conversion rates, and merchandising KPIs to evaluate campaign success., • Reporting: Help build and share quick post-campaign summaries and reports to help the marketing team adapt and optimize future actions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we live by Teamwork, Transparency, and Trust. These core values shape our one-of-a-kind culture, where every contribution counts and learning is part of the journey. • You’ll be right in the action, honing your skills in data analysis, sales strategies, and pricing techniques., • Get exposed to multiple departments (Sales, Marketing, and more) to deepen your business acumen., • Join a young, multicultural team with plenty of after-work events🍻 and awesome office perks. Does This Sound Like You?🙋 • You have a strong interest in e-commerce, digital marketing, and the travel/tech industry., • You are rigorous, highly organized, and have an eye for detail (crucial for CMS updates and QA)., • You possess a curious and analytical mindset, comfortable working with basic data and KPIs., • You have excellent communication skills to coordinate effectively with a cross-functional team, • Fluent in English, (Spanish, French, Italian or Dutch are a bonus)) Perks & Benefits ✨ 📝6 months internship (starting July 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee & tea! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

🔎 Who we are? Quantion is a Business Digital Transformation services company founded in 2015 and part of the Astek Group group operating in more than 25 countries with over 10,000 employees worldwide. Our team is specialized in application development, UX/UI, and digital business transformation, focused on building innovative solutions that drive measurable business results. We combine our teams in cutting-edge technologies and digital deep experiences with the innovation ecosystem, to ensure that we can provide the best solution to face business challenges, from its concept to its implementation. We are looking for a Genesys Cloud Developer. Key Responsibilities Solution Development & Configuration • Develop and enhance Live Chat, Web Messaging, Social Messaging, and Digital Customer Service capabilities, • Develop and deploy Agentic AI solutions within Cognigy Live Chat flows, enabling intelligent automation, contextual decision-making, and efficient customer support journeys, • Build and maintain Architect flows supporting digital customer interactions, • Support the deployment and release of new digital capabilities into production environments Integration & Automation • Develop and maintain integrations between Genesys Cloud and enterprise systems such as Cognigy.AI, PAX CRM, customer data platforms, authentication services, and Lufthansa Ground backend applications, • Utilize Genesys Cloud APIs, Data Actions, Web Services, and event-driven integrations, • Support workflow automation initiatives that improve customer and agent experiences, • Collaborate with integration teams to ensure reliable and secure system connectivity, • Troubleshoot and resolve integration-related issues Customer Experience & Optimization • Work closely with Product Owners and Business Analysts to translate business requirements into technical solutions, • Support the continuous improvement of digital customer journeys and servicing experiences, • Analyze customer interaction flows and identify opportunities for optimization, • Support experimentation, proof-of-concepts, and innovation initiatives Operational Support & Quality • Perform root cause analysis and issue resolution for production incidents, • Support testing activities, including system integration testing & user acceptance testing, • Ensure solutions are developed according to best practices, security requirements, and platform standards, • Maintain technical documentation, solution designs, and configuration records Agile Delivery • Participate in sprint planning, backlog refinement, stand-ups, retrospectives, and release activities Required Skills & Experience (Must‑have) • Experience developing and configuring solutions within Genesys Cloud CX, • Strong understanding of Genesys Cloud Digital Engagement capabilities, • Strong knowledge of integrating Cognigy with Genesys Cloud to deliver seamless customer and agent experiences, • Experience configuring Messaging, Live Chat, Digital Routing, and Architect flows, • Experience with Genesys Cloud APIs, Data Actions, Web Services, and integration frameworks, • Understanding of customer service and contact center operations, • Experience troubleshooting complex customer interaction and routing scenarios, • Familiarity with REST APIs, JSON, authentication mechanisms, and integration patterns, • Strong analytical and problem-solving skills, • Excellent communication and stakeholder collaboration abilities Our offering: 🚀 You will grow professionally in a company in constant development and evolution. 📏 You will benefit from a personalized follow-up of your professional projects as close as possible to your ambitions. 📈 You will make a real contribution to the company's development in real time. 🏝️ You will enjoy 23 days of vacation. 🌍 You will join our team: diverse, multicultural and constantly growing. 🔋 You will have days full of good energy and good atmosphere.

En NTT DATA nos encontramos en búsqueda de un/a Consultor/a especializado en Dynamics 365 Contact Center para participar en proyectos de implantación de soluciones CCaaS basadas en Microsoft, con enfoque Copilot-first, integrando canales de atención (voz, chat, correo) y automatización mediante IA. La persona que buscamos será responsable de la configuración, diseño y puesta en producción de soluciones de contact center omnicanal, asegurando la correcta integración con sistemas CRM y la optimización de la experiencia de cliente. Responsabilidades Diseño e implementación de soluciones Dynamics 365 Contact Center. Configuración de: • Canales (voz con ACS, chat, email, SMS)., • Workstreams y Unified Routing (colas, reglas de enrutamiento y clasificación)., • Contact Center workspace y perfiles de agente. Desarrollo e integración de bots con Copilot Studio (IVR conversacional y chatbots). • Configuración de IA aplicada al contact center:, • Clasificación automática de emails., • Generación de respuestas con Copilot. Implementación de automatizaciones con Power Automate (ej. acuse de recibo, flujos operativos). Integración con sistemas externos (Dynamics CRM, Salesforce u otros). Soporte en fases de testing, go-live y optimización post-producción. Definición de KPIs operativos (AHT, SLA, backlog, tasa de contención del bot). Requisitos técnicos Experiencia mínima de 1 año específica en Dynamics 365 Contact Center u Customer Service Omnichannel Conocimiento práctico de la arquitectura del producto: • Copilot Service Admin Center, • Azure Communication Services (ACS), • Unified Routing, • Contact Center Workspace Experiencia en: • Configuración de canales omnicanal (voz, chat, correo)., • Diseño de workstreams (Push/Pick, capacidad, fallback)., • Definición de colas y reglas de enrutamiento. Experiencia en Copilot Studio: • Creación de agentes conversacionales., • Implementación de temas (topics) y escalado a agente. Conocimientos de: • Power Platform (Power Automate, Dataverse)., • Integración con APIs y sistemas externos. Valorable experiencia en: • Integración con Salesforce (CTI, conectores) u otras plataformas CRM., • Analítica de contact center (real-time e histórica). Requisitos funcionales Entendimiento de operativa de Contact Center: • Gestión de agentes, supervisores y colas., • Métricas clave (SLA, TMO, tasa de abandono). Capacidad para diseñar soluciones orientadas a: • Reducción de TMO mediante IA., • Mejora de la experiencia del cliente., • Automatización y autoservicio (IVR, bots). Idiomas • Español: nativo o fluido., • Inglés: nivel medio-alto (lectura técnica y documentación). Experiencia valorable • Proyectos en sectores de alto volumen (utilities, telco, banca)., • Experiencia en migraciones desde plataformas CCaaS legacy., • Conocimiento de arquitecturas cloud en Azure. Formación • Grado en Ingeniería (Informática, Telecomunicaciones o similar)., • Certificaciones Microsoft (valorable):, • Dynamics 365 Customer Service, • Power Platform, • Azure Qué ofrecemos • Participación en proyectos innovadores con IA (Copilot-first)., • Entornos tecnológicos punteros en Microsoft Cloud., • Desarrollo profesional en soluciones de contact center de nueva generación. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

🔎 Who we are? Quantion is a Business Digital Transformation services company founded in 2015 and part of the Astek Group group operating in more than 25 countries with over 10,000 employees worldwide. Our team is specialized in application development, UX/UI, and digital business transformation, focused on building innovative solutions that drive measurable business results. We combine our teams in cutting-edge technologies and digital deep experiences with the innovation ecosystem, to ensure that we can provide the best solution to face business challenges, from its concept to its implementation. We are looking for a DATA ANALYST to join our Tech Team. Key Responsibilities: • Analyze live chat performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Integrate conversational, operational, and customer data to create a holistic view of channel performance, • Ensure data quality, consistency, and alignment of KPIs across datasets and teams, • Communicate findings effectively to stakeholders, translating analysis into clear business narratives and recommendations, • Support OKR tracking by aligning metrics with product and business goals, • Collaborate closely with product teams, data engineers, and data scientists within the analytics squad to drive data-informed decisions and improvements Requirements: • 3–5 years of experience in Data Analytics, preferably in digital or customer-facing environments, • Strong hands-on expertise in SQL, Python, Databricks, • Proven experience building dashboards in Tableau, • Ability to work with large, complex datasets across multiple sources, • Strong analytical thinking with the ability to translate data into actionable insights, • Solid understanding of product analytics and customer journeys, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end analytical tasks Our offering: 🚀 You will grow professionally in a company in constant development and evolution. 📏 You will benefit from a personalized follow-up of your professional projects as close as possible to your ambitions. 📈 You will make a real contribution to the company's development in real time. 🏝️ You will enjoy 23 days of vacation. 🌍 You will join our team: diverse, multicultural and constantly growing. 🔋 You will have days full of good energy and good atmosphere.

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

Estamos buscando una persona con experiencia SEO, ya sea con proyectos propios, agencia o empresa final. No buscamos a alguien con muchos años de experiencia, , para incorporarse como Consultor/a SEO: • Modelo híbrido en Barcelona, por eso es necesario que seas de Barcelona o alrededores., • 35h/semana: sin horario establecido, pudiendo hacer intensivo de 8h a 15h todo el año, totalmente flexible., • Fomentamos 2-3 semanas de full-remote al año, para que trabajes desde donde quieras. ¿Cuál será tu misión en el día a día? • Gestión de cartera propia de clientes SEO, • Auditar las webs de los proyectos definiendo toda la estrategia SEO y aspectos técnicos de las webs., • Implementación de estos cambios y mejoras. En Rodanet no nos quedamos en hacer recomendaciones, también las llevamos a cabo., • Seguimiento de la estrategia mensual de los proyectos: linkbuilding, definición de estrategias, análisis de acciones y progresión y hojas de ruta para hacer crecer el negocio del cliente., • Llevar a cabo toda la comunicación con el cliente: seguimiento general, de resultados y acompañamiento didáctico., • Gestión y seguimiento de todos los procesos internos con diferentes herramientas (Google Drive, Sheets, Docs, etc.) donde aprenderás toda la sistematización y automatización de procesos en una agencia. Valoramos muy positivamente que tengas algún proyecto propio o cliente, que te permita investigar, probar cosas y que hayas posicionado webs por ti solo. Para ello, deberías conocer las principales herramientas que utilizamos: · Ahrefs · Screaming Frog · Google Sheets/Excel · Google Tag Manager / Looker Studio · Google Search Console y Analytics · Wordpress . LLMs como chat gpt, gemini o claude No es imprescindible, pero valoraremos: • Manejo y edición de archivos via FTP., • Conocimientos de HTML, CSS y/o PHP., • Experiencia en otros CMS como Prestashop (principalmente), Shopify o Magento., • Valoraremos positivamente experiencia en SEO Internacional e inglés fluido, aunque no es una condición indispensable (apúntate si cumples el resto de requisitos ;) ) ¿Quieres saber más? ¡Te contamos! En Rodanet llevamos desde 2011 ofreciendo servicios de marketing online y especializándonos como agencia SEO. Con una cartera de clientes de todo tipo (grandes empresas, multinacionales, e-commerce, negocios locales y mucho más) dentro de los sectores más competidos de Internet. Contamos con un equipo de 14 personas especialistas en SEO, y expertos de las diversas áreas de marketing online para complementar las estrategias de nuestros clientes (redactores, PPC Specialist, programación y maquetación, redes sociales, etc.), hasta 27 personas que conforman el equipazo de Rodanet al que queremos que te unas :) En Rodanet no solo pedimos, también ofrecemos: • Plan de carrera: de crecimiento personal e ingresos acorde a tu implicación y compromiso., • Entorno de trabajo de buen rollo, en un equipo joven y dinámico. Nuestro objetivo es que te apetezca venir a trabajar., • Formación continua: bonificación total de formaciones relacionadas con el sector, que tú mismo podrás proponer o sugerir para seguir creciendo como profesional., • Además de las vacaciones habituales, el día de tu cumpleaños es para ti., • Tener a tu alcance toda la infraestructura y herramientas de agencia para aprovechar y potenciar posibles proyectos propios., • Dos grandes eventos al año, en verano y Navidad, con actividades, teambuildings y más., • Entrar en la Liga Oficial de Futbolín que tenemos en oficina ;) Si quieres saber más, puedes echar un ojo a nuestra web y ver si te sientes identificado con todo lo que lees. Nuestra máxima es disfrutar de nuestro trabajo, por eso buscamos personas apasionadas, comprometidas, con ganas y motivación. ¿Te apuntas? ¡Te esperamos!

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You are a quick learner and self-starter. Bonus skills (nice to have): • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

En AUBAY estamos seleccionando un Helpdesk con Inglés para Barcelona (híbrido). Ofrecemos la posibilidad de formar parte de una Compañía en continuo crecimiento, participando en innovadores proyectos que te permitirán completar tu formación y potenciar tus capacidades. Valoramos el compromiso y la dedicación en el trabajo realizado. Gestión y soporte de peticiones e incidencias de usuarios finales para una compañía internacional del sector alimentario, a través de distintos canales de contacto: correo electrónico, teléfono, herramienta de ticketing y chat. Responsabilidades principales: • Recepción, registro y categorización de solicitudes e incidencias., • Diagnóstico inicial y resolución en primer nivel., • Escalado a equipos de segundo nivel cuando sea necesario, asegurando un correcto traspaso de la información., • Seguimiento de tickets hasta su resolución., • Elaboración de reporting operativo y actualización de documentación y base de conocimiento. Requisitos • Inglés alto, con capacidad para atender y gestionar incidencias en un entorno internacional., • Experiencia de 0,5 - 1 año como service desk / helpdesk, • Se valorará positivamente el conocimiento de italiano. Condiciones del servicio: Horario habitual: turno de mañana, de lunes a viernes de 08:00 a 17:00. Modelo híbrido: 2 días en oficina y 3 días en teletrabajo. Flexibilidad puntual para cambios de turno según necesidades del servicio. Cobertura de festivos según planificación, debido al soporte internacional (España, Italia, Portugal y Grecia). • Se valorará positivamente certificado de discapacidad 33% En Aubay somos una multinacional de servicios digitales (DSC) fundada en 1998. Actualmente, con un fuerte crecimiento. Operamos en mercados con un alto valor agregado, tanto en Francia como en otras partes de Europa. En Aubay actualmente tenemos 5 000 personas trabajando. Desde el asesoramiento hasta todo tipo de proyectos tecnológicos, acompañamos la transformación y modernización de los sistemas de información en todos los sectores, incluidos la industria, I + D, telecomunicaciones e infraestructura, y especialmente los principales bancos y compañías de seguros, que representan más del 80% de nuestra facturación francesa. y el 65% de nuestra facturación europea. Únete a nosotros, te esperamos!

Your New Company A leading multinational asset management and investment firm in full expansion is looking for an Asset Liability Management (ALM) Analyst for its offices in Barcelona. This organization does not look for perfection, but rather for talent and the drive to challenge the status quo in a flexible and dynamic environment. Your New Role As an Asset Liability Management (ALM) Analyst, you will join the Investment Management team. Your main responsibilities will include: • Analyzing and presenting ALM risk reports and preparing the Investment Book., • Managing Market, Credit, Counterparty, Liquidity, and Sustainability risks., • Calculating and monitoring capital requirements and the Matching Adjustment under Solvency II regulations., • Preparing reports for local Investment Committees and other stakeholders., • Supporting the analysis of new products, regulations, or investment proposals. What You Will Need to Succeed? • 5+ years of experience in ALM, risk management, or actuarial roles., • Master’s degree in Finance, Econometrics, Actuarial Sciences, Mathematics, or Statistics. CFA or FRM certifications will be highly valued., • Deep understanding of financial assets, their risks, and accounting principles (including derivatives)., • Knowledge of regulatory capital/solvency frameworks and Spanish cash flow matching regulations is a plus., • Prior experience with the Riskco application, as well as programming and database management skills, will be considered an asset. What You Will Get in Return? In addition to a competitive salary and an annual bonus, the company offers a comprehensive benefits package designed for the well-being of the team: • Work-Life Balance: Flexible hybrid work model with financial assistance to set up your home office and a monthly allowance for remote work., • Health & Future: Medical insurance, life/accident insurance, and a Collective Retirement Plan., • Growth: Extensive catalog of internal and external training (including language classes)., • Flexible Benefits: Meal vouchers (with options to exchange for other benefits), exclusive discounts on banking/insurance, and stock options., • Culture & Community: Referral bonus program (€2,000), functional diversity benefits, and access to social and sports clubs (hiking, beach volleyball, investment, etc.). 💬 Are you interested in this opportunity? Please apply directly here or send me a private message attaching your updated CV. 💼 Are you currently working in banking or insurance and looking for a career change? Even if this specific role isn’t the perfect fit, I would love to connect and chat about future opportunities! Let's get in touch!

Indico que el plazo de entrega a partir de las 10:00 funciona bien, y estoy disponible para confirmar detalles por teléfono o chat. Busco a alguien para recoger una compra en el comercio y entregarla en mi vivienda. El edificio tiene ascensor y el piso está en la tercera planta; se agradecerá fle

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. 🌱⚡️🚗 What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. 🚀 Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Provide support via phone, email, chat, or other channels to resolve customer concerns. Installation and Configuration: • Install, configure, and update software and hardware according to customer or company needs., • Ensure operating systems and applications are correctly installed and configured. Preventive and Corrective Maintenance: • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Perform on-site or remote technical services as needed. User Training: • Guide customers on proper product use and assist with common troubleshooting steps. Incident Management: • Log, classify, and track reported customer issues., • Prioritise problems based on urgency and impact. Monitoring and Analysis: • Supervise the condition of equipment and systems to identify potential failures before they occur., • Analyse recurring failure patterns to propose long-term solutions. Documentation and Reporting: • Maintain detailed records of service interventions and repairs., • Create technical reports on equipment status and applied solutions. Continuous Learning: • Stay updated on new technologies, products, and industry trends in technical support. Collaboration with Other Departments: • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically. ✈️, • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Demonstrates kindness and a positive attitude in interactions. 🫶 Nice to have • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks ☕, • 22 days of holidays. 🏖️🎉, • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager)., • Job Offer. 🎉📄

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. 🌱⚡️🚗 What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. 🚀 Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Provide support via phone, email, chat, or other channels to resolve customer concerns. Installation and Configuration: • Install, configure, and update software and hardware according to customer or company needs., • Ensure operating systems and applications are correctly installed and configured. Preventive and Corrective Maintenance: • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Perform on-site or remote technical services as needed. User Training: • Guide customers on proper product use and assist with common troubleshooting steps. Incident Management: • Log, classify, and track reported customer issues., • Prioritise problems based on urgency and impact. Monitoring and Analysis: • Supervise the condition of equipment and systems to identify potential failures before they occur., • Analyse recurring failure patterns to propose long-term solutions. Documentation and Reporting: • Maintain detailed records of service interventions and repairs., • Create technical reports on equipment status and applied solutions. Continuous Learning: • Stay updated on new technologies, products, and industry trends in technical support. Collaboration with Other Departments: • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically. ✈️, • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Demonstrates kindness and a positive attitude in interactions. 🫶 Nice to have • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks ☕, • 22 days of holidays. 🏖️🎉, • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager)., • Job Offer. 🎉📄

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: • Deliver an excellent customer experience to each and every one of our patients, • Ensure that every call, email, and meeting leaves our patients happy, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: • University Degree in Dentistry with experience in Orthodontics., • Experience in a similar position, • Fluent level of Portuguese, English or Spanish is a plus!, • Self-discipline and motivation to learn., • Commitment and goal orientation., • Experience with dental designing software., • Excellent communication and interpersonal skills, • Team spirit and a proactive attitude. What we offer • International team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district., • Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month., • Benefits with our treatments, aligners, and products., • Opportunity to grow in an innovative company and Top International Scale Up., • Collaborative work environment and positive culture., • International and diverse teams.

Hey future intern! Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk As a Sales Manager Assistant , you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking : Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners : Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating : Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning : Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling : Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks : Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation ., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 6 months internship (starting September 2026). Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 500€/net per month . Personal Discount of 20% on Weekendesk website. Referral bonus: Bring in talented friends and earn! Office is based in center of Barcelona, Spain. Young and multicultural environment. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Annual events: Summer Seminar + Xmas Party! Recruitment Process • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding : Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? Apply today and don't forget to to know more about us!

SVibe is redefining sexual wellness — built for the body, crafted for those ready to go Beyond the Basics. We're building products that help people explore intimacy with confidence, curiosity, and zero shame. As we grow, we're looking for a Customer Experience Specialist who can deliver an exceptional customer experience and become a trusted voice between our customers and our team. This isn't a traditional support role. You'll help customers navigate their questions, solve issues with empathy and efficiency, and bring valuable insights back to the business to help us improve every part of the customer journey. What you'll do • Respond to customer inquiries via email, chat, and support platforms, • Resolve customer issues quickly, accurately, and with empathy, • Handle questions related to orders, shipping, returns, subscriptions, and product usage, • Investigate and troubleshoot customer problems, escalating when necessary, • Work closely with Operations, Product, and Marketing teams to improve the customer experience, • Identify recurring issues and customer pain points, • Help maintain and improve support documentation and knowledge bases, • Act as the voice of the customer, sharing insights and feedback with the wider team, • Ensure every interaction reflects Svibe's brand tone and value What we're looking for • Excellent written English (C1 or above) — this role is heavily focused on written communication, • Strong written communication skills with the ability to adapt tone and communicate clearly, • High attention to detail and strong organizational skills, • A natural problem-solver who enjoys helping people, • Ability to manage multiple conversations and priorities simultaneously, • Comfortable working in a fast-moving startup environment, • Ownership mentality and proactive attitude Bonus points if you • havePrevious experience in Customer Support, Customer Experience, Customer Success, or Operations, • Experience working in e-commerce, DTC brands, or startups, • Familiarity with support tools such as Gorgias, Zendesk, Intercom, HubSpot, or similar, • Interest in wellness, health, lifestyle, or consumer brands What success looks like • Customers receive fast, thoughtful, and effective support, • Customer satisfaction remains consistently high, • Common issues are identified and solved proactively, • Valuable customer insights help improve our product and operations, • Support processes become more scalable as Svibe grows Why join SVibe? • Join a fast-growing startup redefining an industry, • Work directly with founders and decision-makers, • High ownership and real impact from day one, • Flexible, ambitious, and collaborative culture, • Opportunity to grow as the company scales.

SVibe is redefining sexual wellness — built for the body, crafted for those ready to go Beyond the Basics. We're building products that help people explore intimacy with confidence, curiosity, and zero shame. As we grow, we're looking for a Customer Experience Specialist who can deliver an exceptional customer experience and become a trusted voice between our customers and our team. This isn't a traditional support role. You'll help customers navigate their questions, solve issues with empathy and efficiency, and bring valuable insights back to the business to help us improve every part of the customer journey. What you'll do • Respond to customer inquiries via email, chat, and support platforms, • Resolve customer issues quickly, accurately, and with empathy, • Handle questions related to orders, shipping, returns, subscriptions, and product usage, • Investigate and troubleshoot customer problems, escalating when necessary, • Work closely with Operations, Product, and Marketing teams to improve the customer experience, • Identify recurring issues and customer pain points, • Help maintain and improve support documentation and knowledge bases, • Act as the voice of the customer, sharing insights and feedback with the wider team, • Ensure every interaction reflects Svibe's brand tone and value What we're looking for • Excellent written English (C1 or above) — this role is heavily focused on written communication, • Strong written communication skills with the ability to adapt tone and communicate clearly, • High attention to detail and strong organizational skills, • A natural problem-solver who enjoys helping people, • Ability to manage multiple conversations and priorities simultaneously, • Comfortable working in a fast-moving startup environment, • Ownership mentality and proactive attitude Bonus points if you • havePrevious experience in Customer Support, Customer Experience, Customer Success, or Operations, • Experience working in e-commerce, DTC brands, or startups, • Familiarity with support tools such as Gorgias, Zendesk, Intercom, HubSpot, or similar, • Interest in wellness, health, lifestyle, or consumer brands What success looks like • Customers receive fast, thoughtful, and effective support, • Customer satisfaction remains consistently high, • Common issues are identified and solved proactively, • Valuable customer insights help improve our product and operations, • Support processes become more scalable as Svibe grows Why join SVibe? • Join a fast-growing startup redefining an industry, • Work directly with founders and decision-makers, • High ownership and real impact from day one, • Flexible, ambitious, and collaborative culture, • Opportunity to grow as the company scales.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) Whats on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to visit our website to know more about us!🎉

Hey, future intern! 👋 We are looking for an amazing Product Design Intern to join the Product Team in our Barcelona Office to start as soon as possible! 🏬 Ready to take on the challenge? Your Role at Weekendesk 🚀 • Design real product features from brief to handoff — your work will ship to actual users., • Work within our design system in Figma, applying and evolving components across web and app., • Collaborate daily with Product Managers and developers to translate user needs into clear, well-crafted interfaces., • Participate in user research activities and bring insights into your design decisions., • Grow fast with direct mentorship from an experienced Product Designer who has time for you. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Real Ownership from Day One: You won't be making decks or sitting in on meetings. You'll design, iterate, and ship., • Mentorship That Actually Works: You'll work side by side with a design lead who will invest in your growth, give you honest feedback, and help you build your craft., • Hybrid & Flexible: 2 days in our Barcelona office, the rest remote. Full-time preferred, but we're open to discussing half-time., • A Vibrant Team Culture: Join a multicultural, collaborative team where new ideas are valued and after-work events 🍻 bring everyone together. Does This Sound Like You? 🙋 • Currently enrolled in a degree or master's program that allows a formal internship agreement (convenio de prácticas)., • You have an updated portfolio — we want to see how you think. A real project (side project, freelance for a friend, school project) counts a lot., • Basic knowledge of Figma — auto layouts, components, and basic prototyping. You'll go deep on this here., • Prior design training (FP, UX/UI bootcamp, or design course) is a plus, but not mandatory., • Excellent attitude, genuine curiosity, and serious eagerness to learn and grow., • Languages: Spanish and/or English (working level). Perks & Benefits ✨ 📝 Internship contract (convenio de prácticas) 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process 🏁 • CV and Portfolio Triage: The Product Design Lead will examine all candidates personally and send a message with the output of the triage., • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Portfolio Review: Walk us through a project — we want to hear your thinking, not just see the screens., • Next Steps: Depending on the process, a brief design exercise may be added., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? 🏄 Apply today and don't forget to visit our website to know more about us! 🎉

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

About the job About Us You will be working on customer support for a modern blockchain-based neo-banking app. Exciting opportunity to work with the greatest Blockchain companies. The Role As one of our first Customer Support Specialists, you will be the face of our neo-banking app and the primary point of contact for our users. This is a fully remote position with shift-based scheduling to ensure proper coverage across multiple time zones. You will work in coordination with the other support specialist to provide responsive support during peak user hours. You’ll handle inbound support, help users resolve issues quickly, and help shape our customer support experience, knowledge base, and processes from the ground up. High performers will have clear growth opportunities into Customer Experience Design, Service Design, and Quality Assurance roles as the team expands. What You’ll Do • Provide high-quality support via tickets, live chat, and email for users, • Help maintain and improve customer support software, • Influence the design of our customer experience, • Help define and refine our customer support processes, • Guide users through KYC verification, onboarding, payments, account issues, and transaction queries, through guides and ticket support where necessary, • Strictly follow compliance procedures, particularly around account restrictions, transaction disputes, and regulatory requirements, • Create, maintain, and continuously improve help center articles in your supported languages, • Identify recurring problems and collaborate with product & engineering teams to drive root-cause fixes, • Work with our AI support bot to improve automated deflection and response accuracy, • Ensure smooth shift handovers and maintain excellent team coordination, • Track, observe and analyze Customer Experience metrics to help shape the design of our product and service Requirements Must-have: • Professional working proficiency in English (written and verbal) - required for both roles, • Role 1: Full professional proficiency in Spanish + Portuguese (written and verbal), • Previous customer support experience in fintech, crypto, payments, or banking, • Hands-on experience with helpdesk tools (Zendesk, Freshdesk, Intercom, or similar), • Strong attention to detail and excellent written communication skills, • Availability and flexibility for shift work to cover time zones (including some evenings or weekends depending on the assigned shift), and emergency/standby cover for critical items Nice-to-have: • Experience with KYC/AML processes or compliance-related support, • Familiarity with crypto wallets, blockchain transactions, or Web3 applications, • Experience writing help center or knowledge base content, • Customer experience and service design skills, • System admin technology skills, • Written and verbal working proficiency in additional languages is a considerably desirable

As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Deliver excellent support to Turkish-speaking clients. Prior experience in customer service is a plus, but not required.

🚀 We’re Hiring: Hotel Booking Agent At Netzon Group, we’re growing fast—and we’re looking for motivated Hotel Booking Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role Tablet Hotels is a curated booking platform specializing in stylish, boutique, luxury, and distinctive hotels worldwide. Rather than offering a large volume of properties, it carefully selects hotels based on design, ambiance, service quality, and overall guest experience. The Customer Service team is responsible for maintaining Tablet’s reputation for having the best customer service in the online travel agency business. As the face of the company our Travel Specialists’ mission is to create a customer experience so incredible it defines the brand. ✅Your Mission • Assist our clients via phone, email, and live chat with hotel reservations, hotel recommendations, rate and availability searches, technical support, special requests, and feedback., • Convert new users into loyal customers and keep them coming back for more., • Identifying customer needs quickly and recommending suitable options to enhance their stay., • Maintaining strong product and system knowledge to provide accurate availability, pricing, and offers., • Be the travel expect. You’ll also be an ambassador of our Tablet Plus program., • Maintain a high quality customer experience. 🔍What We’re Looking For • Fluency in German and English., • Strong interpersonal and verbal communication skills., • Previous experience in reception roles (hotel, restaurant, or building front desk)., • Previous Experience as a Travel Specialist would be a plus., • Ability to handle challenging calls and difficult situations professionally., • Strong listening skills and the ability to ask relevant questions to understand customer needs., • Proficiency with Google Workspace or other cloud-based document creation and collaboration platforms. 🎁 What We Offer • Start Date: July 13th., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday 9:00 AM to 6:00 PM (1 Shorter day in the week)., • Salary: €21,000 gross per year., • Performance Incentives: €100 Monthly based on KPIs, • Working Model: Hybrid - 6 days per month in the office., • Training: 3 Week, from 9:00 AM to 6:00 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our French Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in French and English Perks & Benefits ✨ 📝4months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to visit our website to know more about us!🎉

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: • Deliver an excellent customer experience to each and every one of our patients, • Ensure that every call, email, and meeting leaves our patients happy, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: • University Degree in Dentistry with experience in Orthodontics., • Experience in a similar position, • Fluent level of Portuguese, English or Spanish is a plus!, • Self-discipline and motivation to learn., • Commitment and goal orientation., • Experience with dental designing software., • Excellent communication and interpersonal skills, • Team spirit and a proactive attitude. What we offer • International team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district., • Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month., • Benefits with our treatments, aligners, and products., • Opportunity to grow in an innovative company and Top International Scale Up., • Collaborative work environment and positive culture., • International and diverse teams.

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

Hey, future intern! 👋 We are looking for an amazing Product Design Intern to join the Product Team in our Barcelona Office to start as soon as possible! 🏬 Ready to take on the challenge? Your Role at Weekendesk 🚀 • Design real product features from brief to handoff — your work will ship to actual users., • Work within our design system in Figma, applying and evolving components across web and app., • Collaborate daily with Product Managers and developers to translate user needs into clear, well-crafted interfaces., • Participate in user research activities and bring insights into your design decisions., • Grow fast with direct mentorship from an experienced Product Designer who has time for you. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Real Ownership from Day One: You won't be making decks or sitting in on meetings. You'll design, iterate, and ship., • Mentorship That Actually Works: You'll work side by side with a design lead who will invest in your growth, give you honest feedback, and help you build your craft., • Hybrid & Flexible: 2 days in our Barcelona office, the rest remote. Full-time preferred, but we're open to discussing half-time., • A Vibrant Team Culture: Join a multicultural, collaborative team where new ideas are valued and after-work events 🍻 bring everyone together. Does This Sound Like You? 🙋 • Currently enrolled in a degree or master's program that allows a formal internship agreement (convenio de prácticas)., • You have an updated portfolio — we want to see how you think. A real project (side project, freelance for a friend, school project) counts a lot., • Basic knowledge of Figma — auto layouts, components, and basic prototyping. You'll go deep on this here., • Prior design training (FP, UX/UI bootcamp, or design course) is a plus, but not mandatory., • Excellent attitude, genuine curiosity, and serious eagerness to learn and grow., • Languages: Spanish and/or English (working level). Perks & Benefits ✨ 📝 Internship contract (convenio de prácticas) 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process 🏁 • CV and Portfolio Triage: The Product Design Lead will examine all candidates personally and send a message with the output of the triage., • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Portfolio Review: Walk us through a project — we want to hear your thinking, not just see the screens., • Next Steps: Depending on the process, a brief design exercise may be added., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? 🏄 Apply today and don't forget to visit our website to know more about us! 🎉

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. ¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en "Solicitar". What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Provide support via phone, email, chat, or other channels to resolve customer concerns. Installation and Configuration: • Install, configure, and update software and hardware according to customer or company needs., • Ensure operating systems and applications are correctly installed and configured. Preventive and Corrective Maintenance: • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Perform on-site or remote technical services as needed. User Training: • Guide customers on proper product use and assist with common troubleshooting steps. Incident Management: • Log, classify, and track reported customer issues., • Prioritise problems based on urgency and impact. Monitoring and Analysis: • Supervise the condition of equipment and systems to identify potential failures before they occur., • Analyse recurring failure patterns to propose long-term solutions. Documentation and Reporting: • Maintain detailed records of service interventions and repairs., • Create technical reports on equipment status and applied solutions. Continuous Learning: • Stay updated on new technologies, products, and industry trends in technical support. Collaboration with Other Departments: • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically., • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Demonstrates kindness and a positive attitude in interactions. Nice to have • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks, • 22 days of holidays., • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager). xcskxlj, • Job Offer.

About the job About Us You will be working on customer support for a modern blockchain-based neo-banking app. Exciting opportunity to work with the greatest Blockchain companies. The Role As one of our first Customer Support Specialists, you will be the face of our neo-banking app and the primary point of contact for our users. This is a fully remote position with shift-based scheduling to ensure proper coverage across multiple time zones. You will work in coordination with the other support specialist to provide responsive support during peak user hours. You’ll handle inbound support, help users resolve issues quickly, and help shape our customer support experience, knowledge base, and processes from the ground up. High performers will have clear growth opportunities into Customer Experience Design, Service Design, and Quality Assurance roles as the team expands. What You’ll Do • Provide high-quality support via tickets, live chat, and email for users, • Help maintain and improve customer support software, • Influence the design of our customer experience, • Help define and refine our customer support processes, • Guide users through KYC verification, onboarding, payments, account issues, and transaction queries, through guides and ticket support where necessary, • Strictly follow compliance procedures, particularly around account restrictions, transaction disputes, and regulatory requirements, • Create, maintain, and continuously improve help center articles in your supported languages, • Identify recurring problems and collaborate with product & engineering teams to drive root-cause fixes, • Work with our AI support bot to improve automated deflection and response accuracy, • Ensure smooth shift handovers and maintain excellent team coordination, • Track, observe and analyze Customer Experience metrics to help shape the design of our product and service Requirements Must-have: • Professional working proficiency in English (written and verbal) - required for both roles, • Role 1: Full professional proficiency in Spanish + Portuguese (written and verbal), • Previous customer support experience in fintech, crypto, payments, or banking, • Hands-on experience with helpdesk tools (Zendesk, Freshdesk, Intercom, or similar), • Strong attention to detail and excellent written communication skills, • Availability and flexibility for shift work to cover time zones (including some evenings or weekends depending on the assigned shift), and emergency/standby cover for critical items Nice-to-have: • Experience with KYC/AML processes or compliance-related support, • Familiarity with crypto wallets, blockchain transactions, or Web3 applications, • Experience writing help center or knowledge base content, • Customer experience and service design skills, • System admin technology skills, • Written and verbal working proficiency in additional languages is a considerably desirable

Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación . Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo ¿Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Atención al cliente por teléfono, email y chat , de forma ágil y personalizada. Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos. Informar al cliente del estado de su pedido de forma clara y proactiva. Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente. Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes. Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ¿Experiencia previa en Customer Care. Castellano e inglés obligatorios (otros idiomas serán un plus). Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. PUNTOS EXTRA SI… Te interesa el mundo de la decoración y el diseño . Sabes escuchar al cliente y detectar sus necesidades reales. Te gusta ir un paso más allá y buscar siempre "la mejor solución". ¿Horario de mañanas : de 8:30h a 16:30h. 4 días presencial + 1 día de teletrabajo . Contrato indefinido a jornada completa . Nuevas oficinas próximamente . Un equipo joven, cercano y con muy buen ambiente .

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. 🌱⚡️🚗 What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. 🚀 Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Provide support via phone, email, chat, or other channels to resolve customer concerns. Installation and Configuration: • Install, configure, and update software and hardware according to customer or company needs., • Ensure operating systems and applications are correctly installed and configured. Preventive and Corrective Maintenance: • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Perform on-site or remote technical services as needed. User Training: • Guide customers on proper product use and assist with common troubleshooting steps. Incident Management: • Log, classify, and track reported customer issues., • Prioritise problems based on urgency and impact. Monitoring and Analysis: • Supervise the condition of equipment and systems to identify potential failures before they occur., • Analyse recurring failure patterns to propose long-term solutions. Documentation and Reporting: • Maintain detailed records of service interventions and repairs., • Create technical reports on equipment status and applied solutions. Continuous Learning: • Stay updated on new technologies, products, and industry trends in technical support. Collaboration with Other Departments: • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically. ✈️, • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Demonstrates kindness and a positive attitude in interactions. 🫶 Nice to have • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks ☕, • 22 days of holidays. 🏖️🎉, • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager)., • Job Offer. 🎉📄

As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Deliver excell

🚀 We’re Hiring: Hotel Booking Agent At Netzon Group, we’re growing fast—and we’re looking for motivated Hotel Booking Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role Tablet Hotels is a curated booking platform specializing in stylish, boutique, luxury, and distinctive hotels worldwide. Rather than offering a large volume of properties, it carefully selects hotels based on design, ambiance, service quality, and overall guest experience. The Customer Service team is responsible for maintaining Tablet’s reputation for having the best customer service in the online travel agency business. As the face of the company our Travel Specialists’ mission is to create a customer experience so incredible it defines the brand. ✅Your Mission • Assist our clients via phone, email, and live chat with hotel reservations, hotel recommendations, rate and availability searches, technical support, special requests, and feedback., • Convert new users into loyal customers and keep them coming back for more., • Identifying customer needs quickly and recommending suitable options to enhance their stay., • Maintaining strong product and system knowledge to provide accurate availability, pricing, and offers., • Be the travel expect. You’ll also be an ambassador of our Tablet Plus program., • Maintain a high quality customer experience. 🔍What We’re Looking For • Fluency in German and English., • Strong interpersonal and verbal communication skills., • Previous experience in reception roles (hotel, restaurant, or building front desk)., • Previous Experience as a Travel Specialist would be a plus., • Ability to handle challenging calls and difficult situations professionally., • Strong listening skills and the ability to ask relevant questions to understand customer needs., • Proficiency with Google Workspace or other cloud-based document creation and collaboration platforms. 🎁 What We Offer • Start Date: July 13th., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday 9:00 AM to 6:00 PM (1 Shorter day in the week)., • Salary: €21,000 gross per year., • Performance Incentives: €100 Monthly based on KPIs, • Working Model: Hybrid - 6 days per month in the office., • Training: 3 Week, from 9:00 AM to 6:00 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.