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Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Italian Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Italian and English Perks & Benefits ✨ 📝6 months internship (starting July / August 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to ___ to know more about us!🎉

🚀 We’re Hiring: Customer Service Agent - Dutch Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅Key Responsibilities • Work with customers to answer product information and resolve queries in a skillful and professional way., • Put yourself in our customers shoes, analyze their problems and tailor solutions for them., • Communicate with customers via phone, email, chat and social media., • Become an expert and brand ambassador for New Balance., • Maintain a high level of professionalism and customer satisfaction., • Collaborate with team members and supervisors to improve service quality. 🔍What We’re Looking For • Fluency in both Dutch and English., • A passion for helping customers., • Ability to deal with sensitive calls with emphaty., • Strong administrative skills with an eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Part-Time: 25 hours per week., • Working Hours: Monday to Friday from 3 PM to 8 PM., • Salary: €12.435 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

🚀 We’re Hiring: Customer Service Agent - Dutch Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy and comfortable footwear. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in both Italian and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Thursday from 9AM to 6PM and Fridays 10AM to 6PM., • Salary: €18,095 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Monday to Friday from 10 AM to 2 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco, buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care, serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. ✨ Tus responsabilidades principales • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Identificar y convertir clientes potenciales. 🔎 Requisitos clave • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Experiencia valorable: Atención al cliente en el sector financiero. 💡 Y lo más importante, tus habilidades personales • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Responsabilidad e iniciativa para proponer mejoras. 🎁 Lo que te ofrecemos • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder., • Flexibilidad para favorecer la conciliación personal y profesional. 📩 ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a indicando en el asunto: Candidatura Agente Customer Care.

🚀 We’re Hiring: Customer Service Agent - German Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅Key Responsibilities • Work with customers to answer product information and resolve queries in a skillful and professional way., • Put yourself in our customers shoes, analyze their problems and tailor solutions for them., • Communicate with customers via phone, email, chat and social media., • Become an expert and brand ambassador for New Balance., • Maintain a high level of professionalism and customer satisfaction., • Collaborate with team members and supervisors to improve service quality. 🔍What We’re Looking For • Fluency in both German and English., • A passion for helping customers., • Ability to deal with sensitive calls with empathy., • Strong administrative skills with an eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM)., • Salary: €19,800 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative at either our Barcelona, Malaga or Valencia office (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers, • Ensure contractual SLA is maintained, • Provide cover for other Agents in their absence, either within the same team or across teams, • Understand and comply with administrative duties including holiday, sickness and overtime, • Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in Dutch and are fluent in English, • Have 1 year working experience in Customer Service, • Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration, • Have good disposition to work in a customer service environment, • Can take ownership and progress calls to resolution or to escalate call to resolution, • Experience in the automotive industry, • Have working experience with electric vehicles or possess your own Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week permanent contract: Monday to Friday rotative 08:00 to 18:00, • Salary 22 000 euros gross/year + up to 2,000 euros gross/year in bonus, • Central location at either our Barcelona, Malaga or Valencia office, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1706932

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting July 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to ___ to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our French Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in French and English Perks & Benefits ✨ 📝4months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to ___ to know more about us!🎉

Somos Enreach, líderes en telefonía IP y comunicaciones unificadas como servicio (UCaaS) en Europa. Nuestro equipo de especialistas en desarrollo, cloud y comunicaciones en tiempo real crea soluciones colaborativas y servicios convergentes para empresas, incluyendo Comunicaciones Unificadas, Contact Center, Centralita Virtual y mucho más. Actualmente buscamos un/a Especialista en Atención al Cliente/Customer Manager para que se incorpore en nuestra oficina de Barcelona. Tu misión será ser la persona de referencia para nuestros clientes en su relación diaria con Enreach, acompañándolos en el uso de nuestros servicios, gestionando sus consultas, solicitudes e incidencias, y asegurando una experiencia cercana, ágil y personalizada que refleje nuestro compromiso con “crear contacto mágico” ✨ ¿En qué consistiría tu trabajo? • Recepción de solicitudes de clientes a través de diferentes canales (teléfono, correo electrónico, chat, etc.)., • Gestión de consultas e incidencias de primer nivel, incluyendo análisis de información, identificación y gestión de la tipología de consulta o incidencia., • Realizar todas las acciones posibles para garantizar la satisfacción del cliente, incluyendo la identificación de necesidades que requieran tratamiento técnico específico, confirmar con el cliente que la solución propuesta ha sido efectiva, llevar un registro detallado de las acciones tomadas y comunicar de manera clara la solución implementada., • Gestión de configuraciones relacionadas con los servicios contratados por el cliente. ¿Qué esperamos de ti? • Que aportes una experiencia mínima de 3 años en equipos de Atención al Cliente; la experiencia en sectores tecnológicos será valorada., • Estar familiarizado/a con el uso de CRM o programas de gestión de incidencias. Tener conocimiento con algún software de call center sería un plus a considerar., • Poseer excelentes habilidades comunicativas, resolutivas y de perseverancia., • Demostrar una gran orientación al cliente, ser un jugador/a en equipo y poseer espíritu de mejora continua., • Tener interés en el aprendizaje del portfolio de servicios tecnológicos., • Poder comunicarte en inglés a nivel profesional., • Hablar con fluidez cualquier otro idioma será considerado como un plus. ¿Qué puedes esperar tú de Enreach? • Formar parte de un equipo que hace maravillas, potencia y valora a las personas que lo forman mediante la innovación y la mejora continua para seguir creciendo juntos., • Un proyecto estable con contrato indefinido y opciones de retribución flexible, que incluyen tickets restaurante, transporte, guardería y seguro médico privado., • Jornada completa (9h a 18:30h), con jornada intensiva los viernes (9:00h a 15h)., • Seguimos un modelo organizativo híbrido que combina los beneficios de conciliación del trabajo remoto con la colaboración presencial en nuestra oficina de Barcelona (mínimo 2 días por semana), fomentando la cohesión del equipo., • Un entorno colaborativo en el que fomentamos la autonomía y la capacidad de proponer mejoras que realmente marcan la diferencia (Holacracy)., • Oficinas céntricas, modernas y luminosas. Podrás disfrutar de una amplia zona de cocina, área de descanso, máquina recreativa, café, té y fruta disponibles cada día., • Actividades a lo largo del año: team building, coaching ¡y mucho más! ¿Te unes al gran reto de crear magia de contacto? 🚀 En Enreach estamos comprometidos con la promoción de la igualdad en el entorno laboral. Nos esforzamos por garantizar la igualdad de oportunidades y trabajamos activamente para eliminar cualquier barrera al crecimiento y desarrollo profesional. Es importante para nosotros que todas las personas se sientan bienvenidas y valoradas de forma única, por lo que ponemos el foco en fomentar un entorno de trabajo diverso e inclusivo. Celebramos nuestra diversidad, ya que impulsa la creatividad, el emprendimiento y la innovación ✨

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona, (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers, • Ensure contractual SLA is maintained, • Provide cover for other Agents in their absence, either within the same team or across teams, • Understand and comply with administrative duties including holiday, sickness and overtime, • Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in Danish and are fluent in English, • Have 1 year working experience in Customer Service, • Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration, • Have good disposition to work in a customer service environment, • Can take ownership and progress calls to resolution or to escalate call to resolution, • Experience in the automotive industry, • Have working experience with electric vehicles or possess your own Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. • Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00, • Salary 21 700 euros gross/year + up to 2,000 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1718533

Love travel, enjoy helping people, and speak Danish? Then you might be exactly who we're looking for. ✈️ Your responsibilities: • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️, • Guide our customers through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳, • Jump in and save the day when someone's travel plans hit a bump. 🦸, • Chat or talk with passengers, whatever helps solve their problem fastest., • Create real connections. We want customers to remember you, the awesome human who helped them out. 😊 We're looking for someone who: • Speaks Danish fluently (C1) and has solid English (B2)., • Is positive, patient, and open to whatever the day brings. 🌄, • Listens first, then speaks clearly and confidently. 😎, • Is organized, on top of things, and can juggle tasks without dropping the ball. 🤹, • Already lives in Poland or is ready to relocate to Warsaw independently. What we offer: • Salary: 11,000 PLN gross monthly, a salary that goes a long way in Warsaw, where the cost of living is significantly lower than in Denmark., • After 6 to 9 months in the office, switch to a hybrid setup with 50% from home, where your couch officially becomes your new workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • An international and diverse work environment that broadens your horizons., • Coaching and mentoring to help you grow your skills and potential. Sound like you? Send us your application, we read every single one. 🇩🇰

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality, working with 13,000+ customers and 700+ partners across 160+ countries. RateGain helps travel and hospitality businesses accelerate revenue generation through acquisition, retention, and wallet share expansion. Today, RateGain is one of the world’s largest processors of electronic transactions, price points, and travel intent data, enabling revenue management, distribution, and marketing teams across hotels, airlines, metasearch companies, package providers, car rentals, travel management companies, cruises, and ferries to drive better business outcomes. Founded in 2004 and headquartered in India, RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental companies, and all leading Destination Marketing Organizations, Online Travel Agents, and metasearch platforms, including 25 Global Fortune 500 companies, unlocking new revenue every day. Recognized globally for its innovation and impact, RateGain has been named Best Digital Marketing Agency by HotelTechReport Awards and Best Channel Manager by the World Travel Tech Awards. The company has also been certified as a Great Place to Work® in the USA, Spain, and India, with recognition in India for seven consecutive years and in the top 100 in India. In 2025, RateGain was honored as Emerging Company of the Year at The Economic Times Awards for Corporate Excellence, named among Deloitte India Technology Fast 50 for the sixth time, and won Excellence in Best AI Solution Showcase for UNO VIVA at the CII National AI Awards 2025, among other industry recognitions. Product Overview – Guest Connect RateGain, in partnership with Sojern, is building Guest Connect, a unified, AI-powered guest engagement and conversational commerce platform for the hospitality industry. Guest Connect brings together RateGain’s GenAI voice capabilities (Viva) with Sojern’s Guest Experience Platform (AI Concierge, Reputation Manager) to deliver a seamless, omni-channel guest journey across voice, messaging, WhatsApp, and chat. The platform is designed to help hotels move from fragmented guest interactions to real-time, personalized, 1:1 engagement at scale—from discovery and booking through post-stay. At its core, Guest Connect enables: ·Direct revenue growth through AI-led voice and messaging conversions. ·Pre, in-stay, and post-stay monetization via upsell and cross-sell journeys . ·Real-time guest engagement to improve experience and resolve issues instantly. ·Reputation and loyalty flywheel through feedback capture, sentiment analysis, and repeat engagement . By combining marketing, communication, and commerce into a single platform, Guest Connect positions RateGain + Sojern to lead the next wave of GenAI-driven hospitality growth infrastructure. Mission Statement Build and scale Guest Connect into a category-defining, AI-powered conversational commerce platform for hospitality, with full ownership of P&L, revenue growth, and global market adoption. The role will drive a sharp go-to-market strategy across segments and geographies, build high-performing commercial engine spanning sales, partnerships, and customer success. In parallel, it will align product innovation closely with market needs, accelerating development across voice, messaging, and AI-led guest journeys to deliver measurable customer impact, including improvements in Total RevPAR, guest satisfaction (NPS), and reputation metrics. Success will be defined by establishing Guest Connect as a market-leading platform, driving sustained and scalable revenue growth with strong retention and expansion, and building a durable competitive advantage through deep product integration, data leverage, and strategic ecosystem partnerships. Location - We are open to hire in Barcelona, Dublin and London. Key Responsibilities -Own and drive the full P&L, ensuring strong revenue growth and improving profitability. -Scale and optimize the go-to-market (GTM) engine across sales, partnerships, and channels. -Drive market expansion across geographies, customer segments, and use cases. -Strengthen and refine product-market fit based on customer insights and usage data. -Partner with Product & Engineering to prioritize scalable features, integrations, and innovation -Build, lead, and scale high-performing commercial and operational teams. -Establish repeatable sales processes and forecasting rigor. -Optimize unit economics (CAC, LTV, margins) and drive operational efficiency. -Develop and manage strategic partnerships and key enterprise accounts. -Position Guest Connect as a category leader through strong market presence and thought leadership. Functional KPIs (Operational Excellence) -Sales pipeline growth and conversion efficiency. -Customer acquisition cost (CAC) and CAC:LTV ratio. -Sales productivity (revenue per rep) and forecast accuracy. -Customer onboarding efficiency and time-to-value. -Customer retention, expansion (upsell/cross-sell), and net revenue retention (NRR). -Product adoption, feature usage, and engagement metrics. -Team scalability and productivity benchmarks. Strategic KPIs (Business Impact) -Revenue per guest uplift. -Growth of Guest Connect as a standalone business line. -Revenue growth (ARR/MRR) and quarter-over-quarter scaling. -Gross margin improvement and path to profitability. -Net revenue retention (NRR) and customer lifetime value (LTV). -Market share growth within defined segments. -Expansion into new markets, verticals, or geographies. -Strategic partnerships contributing to revenue and distribution scale. -Brand positioning as a leading AI solution in its category. Key Competencies -Scaling Mindset (1→10): Proven ability to scale products into high-growth businesses. -Commercial Excellence: Deep expertise in revenue growth, pricing, and sales optimization. -Strategic Execution: Ability to translate strategy into scalable and repeatable execution models. -Customer-Centric Thinking: Drives retention, expansion, and long-term customer value. -Operational Rigor: Strong focus on metrics, forecasting, and process optimization. -Leadership & Team Building: Experience in scaling teams and building strong leadership benches. -Data-Driven Decision Making: Leverages analytics to optimize growth and efficiency. Education -Bachelor’s degree in Engineering, Business, or a related field. -MBA or equivalent advanced degree preferred. Work Experience -18+ years of experience in general management, business leadership, or product roles. -Proven track record of scaling businesses/products from 1→10 stage. -Strong experience owning and delivering P&L outcomes at scale. -Experience in AI, SaaS, or technology-led businesses. -Demonstrated success in scaling GTM functions and revenue engines. -Experience managing large teams and cross-functional organizations. -Exposure to global markets and enterprise customers preferred.

FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Role Overview: As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Key Responsibilities: • Deliver excellent support to Turkish-speaking clients., • Respond to inquiries via phone, email, and chat in a timely manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Maintain a professional, empathetic, and solution-oriented attitude. Requirements: • Fluent Turkish and English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability and patience., • Basic computer literacy (MS Office, CRM systems)., • Prior experience in customer service is a plus, but not required.

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting May). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to ___ to learn more about us! 🎉

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

Who we’re looking for We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. This will help us excel at ensuring seamless operations and enhancing user satisfaction to stay ahead of the game. What you’ll be doing As part of your role, your responsibilities will include: • Providing first-line and 2nd line IT Support, • Responding to and resolving user issues via phone, email and chat, • Logging incidents and service requests in the service management tool, • Managing incident and request lifecycle, • Prioritizing and categorizing incidents based on impact and urgency, • Escalating complex issues to higher-level support teams as needed, • Maintaining IT systems and infrastructure, • Performing routine system checks and maintenance of tasks, • Assisting with software installations and updates, • Ensuring compliance with IT policies and procedures, • Adhering to ITIL best practices for incident and problem management, • Documenting solutions and creating knowledge base articles, • Providing excellent customer service, • Communicating effectively with users to understand their needs, • Following up with users to ensure satisfaction with the resolution This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: • Strong verbal and written communication skills in both English and Spanish, with the ability to convey complex ideas clearly and effectively, • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals, • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope, • Exceptional attention to detail, ensuring high standards of quality in all outputs, • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations, • Proficiency in IT support and troubleshooting including hardware and software issues, • Foundational understanding of networks / networking, • Experience with Microsoft InTune Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends, • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations, • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards, • Experience in developing and executing customer retention strategies, • Excellent communication skills for effective user support and incident resolution, • Ability to manage and prioritize multiple tasks in a fast-paced environment, • Familiarity with tools like Jira, Microsoft 365 and Microsoft Azure AD Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: • Adaptability, • Ownership and accountability, • Initiating action, • Resilience, • Team orientation, • Integrity, • Innovation

Company Description DATWIN is a company of experienced data specialists dedicated to helping businesses unlock value with impactful solutions. Utilizing cutting-edge technologies and a collaborative approach, we focus on fostering a data-driven culture and enabling strategic decision-making. We’re building something ambitious. An AI-native system that sits on top of company knowledge and lets organizations think, decide, and act through natural language — replacing traditional BI, dashboards, and fragmented analytics. • This is not another SaaS tool., • This is a new interface for how companies operate. We are now looking for a Staff Software Engineer to join a high-impact product initiative focused on building an AI-native platform that transforms how companies interact with their knowledge, data, and decision-making processes. ⚡ The Role We’re looking for a Staff Software Engineer who can take ownership of the product layer and turn a powerful AI/data foundation into a real, usable system. You will be the person who connects everything end-to-end: • AI models → data systems → APIs → user experience, • This is a 0→1 build role with high ownership and zero fluff. 🧠 What You’ll Do • Own end-to-end product engineering (frontend + backend), • Build the core application layer on top of our AI + data stack, • Design and implement APIs and system integrations, • Develop a clean, fast, intuitive chat-first interface, • Translate architecture into working, scalable systems, • Make smart trade-offs to ship fast without creating future debt, • Act as the technical glue across product, AI, and data 🔥 What We’re Looking For • 7–12 years of software engineering experience, • Proven experience as a Staff Software Engineer, • Strong in both backend systems (APIs, services) and modern frontend frameworks, • Experience building 0→1 products, not just maintaining systems, • Ability to operate with high ownership and low structure, • Strong product intuition — you care about what users experience, not just code, • Bonus: experience with AI products, RAG systems, or developer platforms 📌 High-Signal Requirements (Read Carefully) We care more about what you’ve built than where you’ve worked. You should be able to show: • Live products, side projects, or startups you’ve built end-to-end, • GitHub or code samples demonstrating system design and quality, • Clear examples where you had full ownership (not just contributions), • Evidence of shipping fast and iterating 🚫 This Role Is NOT • You’ve only worked on small parts of large systems, • You need clear specs before you start building, • You prefer process over ownership, • You haven’t shipped something real This is for someone who wants to build a category-defining product from the ground up. 🌍 Why Join • Build at the intersection of AI, Data, and product, • Work on a problem that challenges how companies make decisions, • Small, high-caliber team with real ownership, • Opportunity to shape both product and architecture from day one If you’ve built real systems, shipped products, and want to work on something that could redefine how companies operate – let’s talk. Send us what you’ve built.

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

Your New Company One of Europe’s leading consumer electronics retailers is looking for a new developer to join the chat and voicebot development project for the webshop. Your New Role • You take on a responsible role in the development of our Customer & Marketing web applications and the associated backend services., • You play a key role in defining requirements and solution approaches in close collaboration with the Product Owners., • Together with your team, you are responsible for the team’s services and applications, ensuring both maintenance and operation within our cloud infrastructure., • Continuous improvement is important to you., • You enjoy sharing your knowledge with your colleagues and contribute to the development of the entire team. You will work with: • Infrastructure: Terraform, Kubernetes, GitOps with Flux, GitHub Actions (CI/CD), Docker, • Google Cloud products: Dialogflow CX, Cloud Storage, BigQuery, GKE (Kubernetes), Cloud SQL, Vertex AI What You Need to Succeed in the Role • You have at least 4 years of professional experience as a Frontend or Full‑Stack Engineer., • You have already developed and operated your own applications, ideally in e‑commerce environments., • SPAs are your first choice when implementing applications with React and the latest TypeScript standards., • If working as a Full‑Stack Engineer, backend experience with Node.js is expected., • Application quality is important to you., • You rely on TypeScript and prefer to test every line of code., • You have experience with NoSQL databases (such as MongoDB)., • You also have experience with relational databases (PostgreSQL)., • Continuous Delivery and cloud infrastructure are familiar concepts to you., • You prefer to combine this knowledge with microservices architectures., • Ideally, you already have some initial experience with services such as Google Dialogflow., • You have experience integrating and using Large Language Models (LLMs)., • You are familiar with frameworks such as LangChain., • You are used to working in agile environments., • High level of spoken English, Spanish is not mandatory What You Will Get in Return • Permanent contract directly with the end company., • Annual gross salary in line with your experience., • Flexible working hours., • 4 days of remote work per week., • Offices in Barceloneta or El Prat de Llobregat., • 27 days of vacation per year., • Training budget., • Professional development plan.

Around the world, approximately 3,900 Balluff employees work daily on high-quality sensor, identification and image processing solutions, including network technology and software for all automation requirements. That is why, as a globally positioned family business, we always offer you the best conditions. Work with us to ensure our customers' success and let's advance innovations together!! We are looking for passionate team players to start as soon as possible as Technical Customer Support Specialist Trainee Tasks & Responsibilities: • Support customers in product selections, cross referencing and in case of product release and phase out, • Use Cross-Selling potentials, • Support sales in technical issues, • Advise customers on the phone (technical and commercial) and as an operator on Live Chat, • Perform application tests and document the results, • 1st level qualification of complaints and processing of goodwill, • Find alternative products concerning delivery time, • Customer consulting for sensor applications, • Provide hotline and ticket-support to customers in the country Your skills and competencies: • Electrical engineer related schools, • Excellent electro technical and mechanical understanding., • Very strong communication and conflict solving skills, • Ability to work collaboratively in a team environment., • Detail-oriented with strong organizational and time management skills., • Fluency in English will be highly valuated., • Experience using SAP and Microsoft Office will be highly valuated. What we offer: • Hybrid remote-office work (1-day WFH) 🏡, • Flexible work schedule ⏰, • Access to continuous training 💻 You want to make a difference with us? Then we look forward to receiving your application! If you are interested, please apply to: enclosing your CV.

Evalion is building the AI-native platform for clinical trials. Every drug that reaches patients passes through a process that's barely changed in fifty years — manual coordination, years of delay, billions in cost, and lives lost along the way. We're replacing that machinery with AI agents that source patients, run pre-screening, and monitor compliance in real time, all inside an audit architecture regulators trust. Founded by Marcelo (serial entrepreneur — his last company scaled from zero to $1B+ revenue), Miguel (ex-Google engineering leader, pioneer of conversational AI agents in healthcare), and Mo (physician with two decades as a healthcare investor and policy advisor). Product and engineering are based in Barcelona; commercial in Boston/NYC. Backed by Javier Olivan (COO, Meta), Fidji Simo (CEO Applications, OpenAI), Guillermo Rauch (CEO, Vercel), and top institutional AI investors. We're assembling a small, elite team with global ambition. Joining at day 0 means huge ownership: you'll shape the tech stack, draw the architecture, talk to lighthouse customers, and set the cultural tone. You'll partner directly with Miguel on all key technical decisions. If you thrive in dynamic environments, love going the extra mile, and geek out on all things AI — let's chat. The role This is intense work. Disrupting a fifty-year-old industry takes stamina and conviction. The reward is proportional: strong compensation, the career arc of founding a defining platform, and the impact of moving medicine forward for real patients. We're looking for someone who would be doing some version of this regardless. The role is deeply hands-on and AI-first. 60–70% of your time is in code in the first six months, and AI is your primary coding channel — not a tool you sometimes use. We move at the speed we do because we build with AI, not around it. If you haven't already made that shift, this role isn't for you. MUST-HAVE • 8+ years building production software — across any stack, • Strong coding skills, with Python as the primary language today (4+ years of Python is enough), • Strong in architecture — systems design, data flow, service boundaries, tradeoffs under real-world constraints, • Strong in infrastructure — GCP or AWS at production scale, CI/CD, monitoring, security hardening, • Production operations experience — CI/CD, observability, on-call, resolving live incidents, • AI-native engineer — you can point to something real you've shipped where AI wrote most of the code, and you've run AI-powered systems in production, • Barcelona-based or willing to relocate; we work collocated from our Barcelona offices SOFT SKILLS • Pragmatic — knows when to build it right and when to ship it fast, • Strong communicator, including with non-technical stakeholders — enterprise clients, site IT teams, auditors, sponsor QA, • Flexible and curious — the AI development ecosystem changes weekly, and you thrive in that environment rather than resist it NICE-TO-HAVE • Shipped regulated SaaS end-to-end — healthtech, fintech, medical device, government, or another compliance-heavy domain, • Track record of shipping complex, multi-system integrations with external platforms, • Compliance experience — SOC 2 Type II, HIPAA, 21 CFR Part 11, GCP, • Experience building AI agents in production, • Veteran of early-stage startups or other build-while-flying environments, with clear ownership of something you shipped or scaled

🚀 Estamos buscando un Técnico de Soporte Nivel 2 – Enfoque en Redes Nos encontramos en la búsqueda de un profesional de soporte técnico con experiencia en redes que quiera formar parte de un equipo orientado a la excelencia en servicio y a la resolución de desafíos técnicos en entornos corporativos e internacionales. 🔎 Propósito del rol Brindar soporte técnico integral tanto presencial como remoto, atendiendo incidencias relacionadas con infraestructura de red, conectividad, servicios críticos y aplicaciones corporativas. La posición tiene un rol clave en garantizar la continuidad operativa de los sistemas, mediante el diagnóstico y resolución de problemas de complejidad media y alta, así como el mantenimiento de entornos de red estables, seguros y eficientes. 💻 Responsabilidades principales ✔ Diagnóstico y resolución de incidencias en redes LAN/WLAN ✔ Gestión de problemas de conectividad, latencia, pérdida de paquetes, VLANs, NAT y firewall ✔ Administración y configuración de equipos de red, routers, switches y puntos de acceso ✔ Gestión y diagnóstico de servicios de red (DHCP, DNS, VPN, NAT) ✔ Soporte en sistemas Windows y Linux ✔ Implementación y validación de infraestructura de red cableada e inalámbrica ✔ Instalación de hardware, sistemas operativos y configuración de estaciones de trabajo ✔ Gestión y seguimiento de tickets, documentación técnica y reportes de incidencias 🔧 Se valorará especialmente • Experiencia con plataformas Omada SDN, • Conocimiento en equipos TP-Link y redes corporativas, • Experiencia en soporte remoto y atención multicanal (teléfono, correo, chat), • Manejo de herramientas de diagnóstico como ping, tracert, arp y netstat 🎓 Formación • Bachillerato, • Estudios en Informática, TSU en Informática o carreras afines a Tecnología, • Formación continua en redes, sistemas y soporte técnico 🤝 Buscamos un perfil con • Orientación al servicio y atención al usuario, • Capacidad analítica y de resolución de problemas, • Habilidades de comunicación para explicar temas técnicos de forma clara, • Empatía, escucha activa y trabajo en equipo 📩 Si te apasiona la tecnología y disfrutas resolver desafíos técnicos, queremos conocerte.

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

Do you want to join a scale-up that’s transforming urban mobility? At Mitte, we’re fully digitizing parking and building management, helping operators and cities optimize sales, automate processes, and improve user experience. Our platform already handles over 900,000 transactions per month across Europe and the US. What you’ll do • Develop new product features and modules (Vue.js, Nest.js, React Native, Flutter)., • Analyze and leverage data to improve billing, occupancy, and decision-making., • Optimize deployments and automate environments (DevOps, CI/CD)., • Build integrations with external systems and APIs., • Explore and implement AI models for pricing optimization, process automation, and predictive analytics. Why Mitte? • Manage rates centrally, consolidate payments and reports, and gain full operational visibility., • Work in a young, innovative, and passionate team eager to learn and tackle challenges., • Scale-up environment: see your impact directly and grow fast., • Hybrid model: Barcelona office + 1 day remote., • Flexible schedule and supportive team culture with afterworks and continuous learning. Our stack Vue.js · Nest.js · React Native · Flutter · PostgreSQL · MongoDB · AWS · Terraform/Terragrunt · N8N · Retell AI · Twilio What we’re looking for • +3 years of software development experience., • Solid experience with Node.js backend and modern frontend frameworks (Vue.js preferred)., • Experience with relational and non-relational databases., • Product engineering mindset: clean code, testing, efficiency., • Autonomy, curiosity, and strong communication skills. Selection process 1️⃣ 30-minute online chat with the founders 2️⃣ 90-minute technical interview onsite with a practical case 📩 Ready to drive the future of mobility?

En Actua, creemos en el poder transformador del aprendizaje y en cómo la tecnología puede impulsar el desarrollo profesional y personal. Buscamos para nuestro Learning Solutions Dream Team, un/a Learning Solutions Consultant apasionado/a, creativo/a y con visión estratégica para transformar entornos de aprendizaje corporativo. Si tienes al menos 5 años de experiencia en consultoría e implementación de plataformas LMS y gestión del talento para liderar proyectos con un enfoque consultivo, tecnológico y pedagógico, queremos conocerte. En este rol tendrás la oportunidad de conectar la tecnología con el desarrollo de personas, diseñando experiencias de aprendizaje que impacten positivamente a equipos y organizaciones. Queremos alguien muy tech-savvy, con un nivel avanzado de inglés, experiencia en gestión de proyectos y habilidades excepcionales de comunicación para interactuar con clientes nacionales e internacionales. ¿Qué harás? • Diseñar experiencias transformadoras: Traducir las necesidades de los clientes en soluciones innovadoras basadas en la Totara Talent Experience Platform, ayudando a empresas a alcanzar sus objetivos estratégicos de aprendizaje., • Inspirar y liderar proyectos estratégicos: Analizar y definir requerimientos, diseñar procesos funcionales y operativos, y guiar la implementación de soluciones con un enfoque colaborativo., • Facilitar la creatividad en equipo: Liderar talleres de Design Thinking para dinamizar la toma de decisiones y co-crear soluciones disruptivas con clientes y colegas., • Empoderar a los clientes: Ser el socio estratégico que acompaña a las empresas en su camino hacia el éxito, ayudándoles a maximizar el potencial de sus plataformas de aprendizaje., • Crear impacto tangible: Supervisar el alcance, calidad y sostenibilidad de los proyectos, asegurando que cada solución entregue valor real y medible., • Construir relaciones sólidas: Participar en las acciones de fidelización y preventa, fortaleciendo nuestra red de clientes y partners. Lo que buscamos en ti: • Visión estratégica y pasión por la tecnología: Capacidad para entender cómo las soluciones tecnológicas pueden transformar el aprendizaje en las organizaciones y en cómo utilizar nuestra tecnología para ello., • Habilidades de liderazgo y ownership real: Experiencia en gestión de proyectos y equipos, con la capacidad de motivar y dirigir hacia resultados excepcionales., • Mentalidad colaborativa: Habilidad para trabajar en equipos multiculturales y facilitar sesiones participativas con clientes y stakeholders., • Enfoque consultivo: Experiencia en implementar plataformas LMS y una comprensión profunda de los entornos de formación corporativa y su impacto en negocio., • Comunicación excepcional: Fluidez en español e inglés, con la capacidad de articular ideas complejas de forma clara y convincente. Requisitos Imprescindibles: • Vivir en Barcelona es imprescindible (por favor no te apuntes si no vives en la ciudad o alrededores), • Licenciado/a, • Experiencia como Consultor y/o Project Manager gestionando proyectos de implementación de LMS en el sector corporativo (mínimo 3 años), • Conocimiento de Administración de LMS’s, • Experiencia en facilitar sesiones con Design Thinking, • Tech-savy: con muchas habilidades y pasión por la tecnología, • Excelentes habilidades de comunicación oral y escrita, • Liderazgo, facilitación, trabajo en equipo y comunicación, • Facilidad de aprender rápidamente nuevas tecnologías y metodologías, • Orientación a resultados, • Hablar español nativo o bilingue., • Nivel de inglés MUY avanzado. Requisitos Deseados: • Experiencia en el ámbito de la consultoría., • Conocimientos AGILE ¿Qué te ofrecemos? Formarás parte de un equipo apasionado y comprometido con ofrecer soluciones de aprendizaje innovadoras en más de 1.000 organizaciones en España. Trabajamos en un entorno colaborativo y flexible, que fomenta la creatividad, el aprendizaje continuo y el crecimiento profesional. Nos mueve la innovación, y por eso trabarás con las tecnologías más avanzadas y líderes del sector como Totara, Articulate 360 AI, Vyong Go, GoodHabitz y Zoom entre otras. Además: • Salario fijo, • Contrato indefinido, • Seguro de Salud Adeslas Integral, • 28 días de vacaciones (26 a escoger + 2 por la empresa), • Jornada intensiva en verano (Julio y Agosto), • Modelo de trabajo híbrido: 2 días laborales en oficina (libre elección), • Viernes tarde libre, • Horario: Lunes a Jueves de 9-14 y 15-18:30 y Viernes intensivo: 8:30-14:30, • Horario flexible de entrada, • Regalo de cumpleaños (cheque regalo Amazon), • Envío de Vermut Electronic mensual, • Todo el café ecológico que puedas beber, • Fruta fresca en la oficina con Refruiting (Ametller), • Office at Home: Ordenador MacBook Pro, silla, pantallas, soportes, teclado y todo el material necesario, • Formación profesional en inglés para mejorar las habilidades de comunicación (con objetivo y a éxito) *Recomendado, • Formación interna con las tecnologías líderes del sector, • Oportunidades de desarrollo: formación y disponibilidad de días para asistir a conferencias, • Buen ambiente de oficina con espíritu Startup, políticas de bienestar, • Formar parte de un sector que tiene mucho impacto en las personas, • Unos compañeros increíbles, • Ecosistema de aplicaciones para trabajar y teletrabajar: Zoom, Google Chat, Bookker, Google Drive, TeamWork, Office. Nuestro Proceso: • Solicitud con currículum, • Respuesta a preguntas que nos ayudarán a conocerte mejor, • Entrevista #1 a través de Zoom con People Team, • Entrevista #2 a través de Zoom con Learning Solutions Team, • Entrevista #3 presencial con Dirección, • Entrevista #4 presencial para presentar un caso de estudio, • Test de personalidad, • Oferta En Actua estamos comprometidos en crear una fuerza laboral diversa e inclusiva. Construir equipos diversos se traduce en entornos de trabajo que generan mejores resultados para las personas, los equipos y las organizaciones. Somos una empresa que ofrece igualdad de oportunidades y celebra la diversidad de nuestros empleados, clientes y usuarios.

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven , una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio . Requisitos deseados No dudes en aplicar si... Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva. No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial. Tienes capacidad de organización, priorización y autonomía. Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup. Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ Experiencia previa en ventas, idealmente en entornos con sistema de comisiones. Experiencia en empresas SaaS o entornos digitales. Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento. Conocimiento de metodologías de cualificación y orientación clara a resultados. Capacidad de investigación y preparación antes de contactar prospectos. Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos). Buen nivel de catalán y/o inglés. Mentalidad analítica para cualificar correctamente oportunidades. Perfil proactivo, adaptable y con mentalidad de crecimiento. Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones ️ Como SDR: Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción. Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales. Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes. Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor. Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz. Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? INICIATIVA - Buscamos la excelencia , el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN : Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas , dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje , sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Your next professional challenge awaits you in one of Barcelona’s top tech hubs. Your new company One of the leading electronics retail companies in Europe is looking for a new developer for the webshop’s chat and voicebot development project. Your new role You take on a responsible role in the development of our Customer & Marketing web applications and the associated backend services. You play a key role in defining requirements and solution approaches in collaboration with Product Owners. Together with your team, you take responsibility for the services and applications of the team and ensure both maintenance and operation within our cloud infrastructure. Continuous improvement is important to you. You enjoy sharing your knowledge with your colleagues and thereby contribute to the development of the entire team. You work on the integration and connection of Large Language Models (LLMs) and use frameworks like LangChain to develop innovative (generative) AI solutions. You will work with: Infrastructure: Terraform, Kubernetes, GitOps with Flux, Github Actions (CI/CD), Docker Google Cloud Products: Dialogflow CX, Cloud Storage, BigQuery, GKE (Kubernetes), Cloud SQL, Vertex AI What will you need to fit in it You have at least 4 years of professional experience as a Frontend or Full-Stack Engineer and have already built and operated your own applications in the past, ideally in the e-commerce environment. SPAs are your first choice when it comes to implementing applications with React and the latest TypeScript standards. In case you are a Fullstack for the backend they expected to see Node.js. The quality of your application is important to you, which is why you swear by TypeScript and prefer to test every line of your code. You have experience in NoSQL databases (like MongoDB) as well as in relational databases (PostgreSQL) Since you are interested in the entire lifecycle of an application, Continuous Delivery and (cloud) infrastructure are not foreign words to you, and you prefer to combine this with microservices. Codebases you have worked with have led you to consider a monorepo approach. You are interested in chatbot and voice solutions, especially the intricacies of NLP, and ideally have already gained initial experience with services like Google Dialogflow. You have experience in connecting and using Large Language Models (LLMs) and are familiar with frameworks like LangChain. You are curious to implement the latest AI trends with us (RAG with vector search, Agentic AI and Multi modal AI) You have a strong team spirit, are used to working in agile teams, and have no problem with freedom and responsibility. What will you get in return Permanent direct contract with the end company Gross salary according to your experience - up to 60k Flexible working hours 4 days of remote work per week Offices in Barceloneta or El Prat de Llobregat 27 days of vacation per year Training budget Career development plan Your next step If you are interested in this position, click on ‘apply now’ to send an updated copy of your CV, or give us a call. If this opportunity doesn’t match your profile but you are looking for a new role, please contact us and we can discuss it. We guarantee full confidentiality

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting July 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to visit our website to know more about us!🎉

About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality, working with 13,000+ customers and 700+ partners across 160+ countries. RateGain helps travel and hospitality businesses accelerate revenue generation through acquisition, retention, and wallet share expansion. Today, RateGain is one of the world’s largest processors of electronic transactions, price points, and travel intent data, enabling revenue management, distribution, and marketing teams across hotels, airlines, metasearch companies, package providers, car rentals, travel management companies, cruises, and ferries to drive better business outcomes. Founded in 2004 and headquartered in India, RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental companies, and all leading Destination Marketing Organizations, Online Travel Agents, and metasearch platforms, including 25 Global Fortune 500 companies, unlocking new revenue every day. Recognized globally for its innovation and impact, RateGain has been named Best Digital Marketing Agency by HotelTechReport Awards and Best Channel Manager by the World Travel Tech Awards. The company has also been certified as a Great Place to Work® in the USA, Spain, and India, with recognition in India for seven consecutive years and in the top 100 in India. In 2025, RateGain was honored as Emerging Company of the Year at The Economic Times Awards for Corporate Excellence, named among Deloitte India Technology Fast 50 for the sixth time, and won Excellence in Best AI Solution Showcase for UNO VIVA at the CII National AI Awards 2025, among other industry recognitions. Product Overview – Guest Connect RateGain, in partnership with Sojern, is building Guest Connect, a unified, AI-powered guest engagement and conversational commerce platform for the hospitality industry. Guest Connect brings together RateGain’s GenAI voice capabilities (Viva) with Sojern’s Guest Experience Platform (AI Concierge, Reputation Manager) to deliver a seamless, omni-channel guest journey across voice, messaging, WhatsApp, and chat. The platform is designed to help hotels move from fragmented guest interactions to real-time, personalized, 1:1 engagement at scale—from discovery and booking through post-stay. At its core, Guest Connect enables: ·Direct revenue growth through AI-led voice and messaging conversions. ·Pre, in-stay, and post-stay monetization via upsell and cross-sell journeys . ·Real-time guest engagement to improve experience and resolve issues instantly. ·Reputation and loyalty flywheel through feedback capture, sentiment analysis, and repeat engagement . By combining marketing, communication, and commerce into a single platform, Guest Connect positions RateGain + Sojern to lead the next wave of GenAI-driven hospitality growth infrastructure. Mission Statement Build and scale Guest Connect into a category-defining, AI-powered conversational commerce platform for hospitality, with full ownership of P&L, revenue growth, and global market adoption. The role will drive a sharp go-to-market strategy across segments and geographies, build high-performing commercial engine spanning sales, partnerships, and customer success. In parallel, it will align product innovation closely with market needs, accelerating development across voice, messaging, and AI-led guest journeys to deliver measurable customer impact, including improvements in Total RevPAR, guest satisfaction (NPS), and reputation metrics. Success will be defined by establishing Guest Connect as a market-leading platform, driving sustained and scalable revenue growth with strong retention and expansion, and building a durable competitive advantage through deep product integration, data leverage, and strategic ecosystem partnerships. Location - We are open to hire in Barcelona, Dublin and London. Key Responsibilities -Own and drive the full P&L, ensuring strong revenue growth and improving profitability. -Scale and optimize the go-to-market (GTM) engine across sales, partnerships, and channels. -Drive market expansion across geographies, customer segments, and use cases. -Strengthen and refine product-market fit based on customer insights and usage data. -Partner with Product & Engineering to prioritize scalable features, integrations, and innovation -Build, lead, and scale high-performing commercial and operational teams. -Establish repeatable sales processes and forecasting rigor. -Optimize unit economics (CAC, LTV, margins) and drive operational efficiency. -Develop and manage strategic partnerships and key enterprise accounts. -Position Guest Connect as a category leader through strong market presence and thought leadership. Functional KPIs (Operational Excellence) -Sales pipeline growth and conversion efficiency. -Customer acquisition cost (CAC) and CAC:LTV ratio. -Sales productivity (revenue per rep) and forecast accuracy. -Customer onboarding efficiency and time-to-value. -Customer retention, expansion (upsell/cross-sell), and net revenue retention (NRR). -Product adoption, feature usage, and engagement metrics. -Team scalability and productivity benchmarks. Strategic KPIs (Business Impact) -Revenue per guest uplift. -Growth of Guest Connect as a standalone business line. -Revenue growth (ARR/MRR) and quarter-over-quarter scaling. -Gross margin improvement and path to profitability. -Net revenue retention (NRR) and customer lifetime value (LTV). -Market share growth within defined segments. -Expansion into new markets, verticals, or geographies. -Strategic partnerships contributing to revenue and distribution scale. -Brand positioning as a leading AI solution in its category. Key Competencies -Scaling Mindset (1→10): Proven ability to scale products into high-growth businesses. -Commercial Excellence: Deep expertise in revenue growth, pricing, and sales optimization. -Strategic Execution: Ability to translate strategy into scalable and repeatable execution models. -Customer-Centric Thinking: Drives retention, expansion, and long-term customer value. -Operational Rigor: Strong focus on metrics, forecasting, and process optimization. -Leadership & Team Building: Experience in scaling teams and building strong leadership benches. -Data-Driven Decision Making: Leverages analytics to optimize growth and efficiency. Education -Bachelor’s degree in Engineering, Business, or a related field. -MBA or equivalent advanced degree preferred. Work Experience -18+ years of experience in general management, business leadership, or product roles. -Proven track record of scaling businesses/products from 1→10 stage. -Strong experience owning and delivering P&L outcomes at scale. -Experience in AI, SaaS, or technology-led businesses. -Demonstrated success in scaling GTM functions and revenue engines. -Experience managing large teams and cross-functional organizations. -Exposure to global markets and enterprise customers preferred.

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

Evalion is building the AI-native platform for clinical trials. Every drug that reaches patients passes through a process that's barely changed in fifty years — manual coordination, years of delay, billions in cost, and lives lost along the way. We're replacing that machinery with AI agents that source patients, run pre-screening, and monitor compliance in real time, all inside an audit architecture regulators trust. Founded by Marcelo (serial entrepreneur — his last company scaled from zero to $1B+ revenue), Miguel (ex-Google engineering leader, pioneer of conversational AI agents in healthcare), and Mo (physician with two decades as a healthcare investor and policy advisor). Product and engineering are based in Barcelona; commercial in Boston/NYC. Backed by Javier Olivan (COO, Meta), Fidji Simo (CEO Applications, OpenAI), Guillermo Rauch (CEO, Vercel), and top institutional AI investors. We're assembling a small, elite team with global ambition. Joining at day 0 means huge ownership: you'll shape the tech stack, draw the architecture, talk to lighthouse customers, and set the cultural tone. You'll partner directly with Miguel on all key technical decisions. If you thrive in dynamic environments, love going the extra mile, and geek out on all things AI — let's chat. The role This is intense work. Disrupting a fifty-year-old industry takes stamina and conviction. The reward is proportional: strong compensation, the career arc of founding a defining platform, and the impact of moving medicine forward for real patients. We're looking for someone who would be doing some version of this regardless. The role is deeply hands-on and AI-first. 60–70% of your time is in code in the first six months, and AI is your primary coding channel — not a tool you sometimes use. We move at the speed we do because we build with AI, not around it. If you haven't already made that shift, this role isn't for you. MUST-HAVE • 8+ years building production software — across any stack, • Strong coding skills, with Python as the primary language today (4+ years of Python is enough), • Strong in architecture — systems design, data flow, service boundaries, tradeoffs under real-world constraints, • Strong in infrastructure — GCP or AWS at production scale, CI/CD, monitoring, security hardening, • Production operations experience — CI/CD, observability, on-call, resolving live incidents, • AI-native engineer — you can point to something real you've shipped where AI wrote most of the code, and you've run AI-powered systems in production, • Barcelona-based or willing to relocate; we work collocated from our Barcelona offices SOFT SKILLS • Pragmatic — knows when to build it right and when to ship it fast, • Strong communicator, including with non-technical stakeholders — enterprise clients, site IT teams, auditors, sponsor QA, • Flexible and curious — the AI development ecosystem changes weekly, and you thrive in that environment rather than resist it NICE-TO-HAVE • Shipped regulated SaaS end-to-end — healthtech, fintech, medical device, government, or another compliance-heavy domain, • Track record of shipping complex, multi-system integrations with external platforms, • Compliance experience — SOC 2 Type II, HIPAA, 21 CFR Part 11, GCP, • Experience building AI agents in production, • Veteran of early-stage startups or other build-while-flying environments, with clear ownership of something you shipped or scaled

As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Prior experience in customer service is a plus, but not required.

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

Company Description DATWIN is a company of experienced data specialists dedicated to helping businesses unlock value with impactful solutions. Utilizing cutting-edge technologies and a collaborative approach, we focus on fostering a data-driven culture and enabling strategic decision-making. We’re building something ambitious. An AI-native system that sits on top of company knowledge and lets organizations think, decide, and act through natural language — replacing traditional BI, dashboards, and fragmented analytics. • This is not another SaaS tool., • This is a new interface for how companies operate. We are now looking for a Staff Software Engineer to join a high-impact product initiative focused on building an AI-native platform that transforms how companies interact with their knowledge, data, and decision-making processes. ⚡ The Role We’re looking for a Staff Software Engineer who can take ownership of the product layer and turn a powerful AI/data foundation into a real, usable system. You will be the person who connects everything end-to-end: • AI models → data systems → APIs → user experience, • This is a 0→1 build role with high ownership and zero fluff. 🧠 What You’ll Do • Own end-to-end product engineering (frontend + backend), • Build the core application layer on top of our AI + data stack, • Design and implement APIs and system integrations, • Develop a clean, fast, intuitive chat-first interface, • Translate architecture into working, scalable systems, • Make smart trade-offs to ship fast without creating future debt, • Act as the technical glue across product, AI, and data 🔥 What We’re Looking For • 7–12 years of software engineering experience, • Proven experience as a Staff Software Engineer, • Strong in both backend systems (APIs, services) and modern frontend frameworks, • Experience building 0→1 products, not just maintaining systems, • Ability to operate with high ownership and low structure, • Strong product intuition — you care about what users experience, not just code, • Bonus: experience with AI products, RAG systems, or developer platforms 📌 High-Signal Requirements (Read Carefully) We care more about what you’ve built than where you’ve worked. You should be able to show: • Live products, side projects, or startups you’ve built end-to-end, • GitHub or code samples demonstrating system design and quality, • Clear examples where you had full ownership (not just contributions), • Evidence of shipping fast and iterating 🚫 This Role Is NOT • You’ve only worked on small parts of large systems, • You need clear specs before you start building, • You prefer process over ownership, • You haven’t shipped something real This is for someone who wants to build a category-defining product from the ground up. 🌍 Why Join • Build at the intersection of AI, Data, and product, • Work on a problem that challenges how companies make decisions, • Small, high-caliber team with real ownership, • Opportunity to shape both product and architecture from day one If you’ve built real systems, shipped products, and want to work on something that could redefine how companies operate – let’s talk. Send us what you’ve built.

Your next professional challenge awaits you in one of Barcelona’s top tech hubs. Your new company One of the leading electronics retail companies in Europe is looking for a new developer for the webshop’s chat and voicebot development project. Your new role • You take on a responsible role in the development of our Customer & Marketing web applications and the associated backend services., • You play a key role in defining requirements and solution approaches in collaboration with Product Owners., • Together with your team, you take responsibility for the services and applications of the team and ensure both maintenance and operation within our cloud infrastructure. Continuous improvement is important to you., • You enjoy sharing your knowledge with your colleagues and thereby contribute to the development of the entire team., • You work on the integration and connection of Large Language Models (LLMs) and use frameworks like LangChain to develop innovative (generative) AI solutions., • You will work with:, • Infrastructure: Terraform, Kubernetes, GitOps with Flux, Github Actions (CI/CD), Docker, • Google Cloud Products: Dialogflow CX, Cloud Storage, BigQuery, GKE (Kubernetes), Cloud SQL, Vertex AI What will you need to fit in it • You have at least 4 years of professional experience as a Frontend or Full-Stack Engineer and have already built and operated your own applications in the past, ideally in the e-commerce environment., • SPAs are your first choice when it comes to implementing applications with React and the latest TypeScript standards., • In case you are a Fullstack for the backend they expected to see Node.js., • The quality of your application is important to you, which is why you swear by TypeScript and prefer to test every line of your code., • You have experience in NoSQL databases (like MongoDB) as well as in relational databases (PostgreSQL), • Since you are interested in the entire lifecycle of an application, Continuous Delivery and (cloud) infrastructure are not foreign words to you, and you prefer to combine this with microservices., • Codebases you have worked with have led you to consider a monorepo approach., • You are interested in chatbot and voice solutions, especially the intricacies of NLP, and ideally have already gained initial experience with services like Google Dialogflow., • You have experience in connecting and using Large Language Models (LLMs) and are familiar with frameworks like LangChain., • You are curious to implement the latest AI trends with us (RAG with vector search, Agentic AI and Multi modal AI), • You have a strong team spirit, are used to working in agile teams, and have no problem with freedom and responsibility. What will you get in return • Permanent direct contract with the end company, • Gross salary according to your experience - up to 60k, • Flexible working hours, • 4 days of remote work per week, • Offices in Barceloneta or El Prat de Llobregat, • 27 days of vacation per year, • Training budget, • Career development plan Your next step If you are interested in this position, click on ‘apply now’ to send an updated copy of your CV, or give us a call. If this opportunity doesn’t match your profile but you are looking for a new role, please contact us and we can discuss it. We guarantee full confidentiality

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

Your next professional challenge awaits you in one of Barcelona’s top tech hubs. Your new company One of the leading electronics retail companies in Europe is looking for a new developer for the webshop’s chat and voicebot development project. Your new role • You take on a responsible role in the development of our Customer & Marketing web applications and the associated backend services., • You play a key role in defining requirements and solution approaches in collaboration with Product Owners., • Together with your team, you take responsibility for the services and applications of the team and ensure both maintenance and operation within our cloud infrastructure. Continuous improvement is important to you., • You enjoy sharing your knowledge with your colleagues and thereby contribute to the development of the entire team., • You work on the integration and connection of Large Language Models (LLMs) and use frameworks like LangChain to develop innovative (generative) AI solutions., • You will work with:, • Infrastructure: Terraform, Kubernetes, GitOps with Flux, Github Actions (CI/CD), Docker, • Google Cloud Products: Dialogflow CX, Cloud Storage, BigQuery, GKE (Kubernetes), Cloud SQL, Vertex AI What will you need to fit in it • You have at least 4 years of professional experience as a Frontend or Full-Stack Engineer and have already built and operated your own applications in the past, ideally in the e-commerce environment., • SPAs are your first choice when it comes to implementing applications with React and the latest TypeScript standards., • In case you are a Fullstack for the backend they expected to see Node.js., • The quality of your application is important to you, which is why you swear by TypeScript and prefer to test every line of your code., • You have experience in NoSQL databases (like MongoDB) as well as in relational databases (PostgreSQL), • Since you are interested in the entire lifecycle of an application, Continuous Delivery and (cloud) infrastructure are not foreign words to you, and you prefer to combine this with microservices., • Codebases you have worked with have led you to consider a monorepo approach., • You are interested in chatbot and voice solutions, especially the intricacies of NLP, and ideally have already gained initial experience with services like Google Dialogflow., • You have experience in connecting and using Large Language Models (LLMs) and are familiar with frameworks like LangChain., • You are curious to implement the latest AI trends with us (RAG with vector search, Agentic AI and Multi modal AI), • You have a strong team spirit, are used to working in agile teams, and have no problem with freedom and responsibility. What will you get in return • Permanent direct contract with the end company, • Gross salary according to your experience - up to 60k, • Flexible working hours, • 4 days of remote work per week, • Offices in Barceloneta or El Prat de Llobregat, • 27 days of vacation per year, • Training budget, • Career development plan Your next step If you are interested in this position, click on ‘apply now’ to send an updated copy of your CV, or give us a call. If this opportunity doesn’t match your profile but you are looking for a new role, please contact us and we can discuss it. We guarantee full confidentiality

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our French Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in French and English Perks & Benefits ✨ 📝4months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to visit our website to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting July 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to visit our website to know more about us!🎉

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

At SARIA Food & Pharma, our activities are characterized by connected value chains, decades of shared market expertise and a unifying spirit of innovation to continuously develop our people and our products. ¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación. Van Hessen, Devro and Bioiberica use animal raw materials to create their wide range of products, which are ubiquitous and universal, but anything but ordinary. With a complementary portfolio of casings for the sausage industry that includes natural and collagen-based casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine our attention to detail with the extraordinary, because it all matters. About the role Are you someone who loves solving problems, helping people, and keeping technology running smoothly? We’re looking for a proactive and customer‑focused IT Service Specialist to join our team and provide first‑line support to colleagues across the business. If you thrive in a fast‑paced, people‑first environment and enjoy resolving technical challenges, this could be the perfect opportunity for you. Responsibilities • Respond to IT support requests via the service portal, email, phone, or chat, • Diagnose and resolve known technical issues, following structured troubleshooting for new ones, • Escalate more complex issues to Line 2 or specialist teams with clear, accurate detail, • Monitor your assigned tickets, ensuring timely updates and resolutions, • Maintain accurate incident and request records, • Contribute to the IT knowledge base by documenting fixes, workarounds, and common issues, • Communicate clearly with users to deliver excellent customer service and manage expectations, • Support onboarding and offboarding processes (equipment setup, account creation, permissions management), • Collaborate with other IT teams on wider projects and service improvements, • Previous experience in an entry level technical support or service desk role, • Basic knowledge of computer hardware, software, and networking, • Strong communication skills, both written and verbal, • Solid troubleshooting ability for basic to medium‑complexity issues, • Certifications such as Microsoft 365 Administration or Cisco CCNA are a strong plus, • ITIL v4 Foundation qualification Please note this is a Direct Search led by SARIA Food and Pharma. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs. Equality and diversity at SARIA Food and Pharma / Saria group of companies We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. xcskxlj Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional. xcskxlj, • Entorno con impacto directo en la experiencia del cliente y alta visibilidad dentro de la organización.

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings. xcskxlj, • Participate in client interactions when required to represent training or quality insights.

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos., • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto., • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar., • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc., • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.