Trabajos chat en BarcelonaCrear alertas

HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world.As Principal Product Manager, you will own the customer-facing agent

Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world's most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that's just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing. Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you're passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We've grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design. We are looking for a Senior Technical Product Manager to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there. You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front. You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them. If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you. • Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users., • Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it., • Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction. Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage. • Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions., • Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications and battery and data efficiency on mobile., • Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom., • Define clear feature tiers with explicit labels for stable versus experimental functionality., • Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources., • Turn ideas into something the team, users and the board can see and touch within days., • Lead the product team and run the sprint cadence end to end, covering planning, prioritization, stand-ups, reviews and retrospectives., • Own deliverables from conception through release, testing and post‑launch iteration, ensuring core functionality works reliably every time., • Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments., • Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross‑team dependencies across the Holepunch and Tether ecosystem., • Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed., • Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management., • Oversee desktop distribution and installers across macOS, Windows and Linux., • Build crash reporting, debugging and analytics systems, privacy‑preserving by design, that turn user reports into actionable engineering data., • 8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end., • Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more)., • Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross‑functional teams., • Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself., • Intuition for distributed and local‑first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade‑offs., • Hands‑on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management., • Experience with real‑time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade‑offs involved., • Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts., • Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors., • A strong understanding of urgency versus importance, and the judgment to make fast, high‑quality decisions with incomplete information., • You thrive in a high‑intensity, fast‑moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it., • Excellent written and spoken English., • Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk., • Experience with peer‑to‑peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus., • Experience growing a product in emerging markets or across multiple regions and languages., • A background in privacy, encryption or security‑focused products., • Familiarity with Electron, React Native or similar cross‑platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak)., • A solid understanding of testing approaches (unit, integration, end‑to‑end), test automation and performance testing., • An engineering background or computer science degree., • Experience with Git, issue trackers and modern collaboration tools. The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you. #J-18808-Ljbffr

Doctoralia es una plataforma global líder en el sector de la salud digital. Nuestro objetivo es conectar pacientes con profesionales de la salud de forma sencilla, rápida y eficiente. ¿Cómo hacemos esto? A través del marketplace y la App móvil, conseguimos que los usuarios puedan buscar profesionales y/o clínicas del sector privado, leer reseñas de pacientes, consultar la disponibilidad y reservar directamente online. Doctoralia forma parte del grupo Docplanner desde 2017, una empresa multinacional con presencia en más de 13 países. Contamos con el respaldo de inversores como Goldman Sachs, One Peak Partners, Point Nine y Target Global, hemos recaudado más de 450 millones de euros y estamos cerca de alcanzar la rentabilidad con más de 180 millones € ARR. Buscamos un/a Senior Revenue Strategy Analyst para ser el/la partner analítico/a estratégico/a del liderazgo comercial. Es un rol senior y de alto criterio — no técnico. El entregable no es un dashboard ni una query; es una hipótesis, una recomendación y una decisión que hace crecer y proteger el revenue. Serás dueño/a de un dominio analítico core del motor de revenue — dónde se rompe la conversión y cómo subirla, o por qué se van los clientes y dónde está la expansión — marcarás su agenda y llevarás tu punto de vista a las salas donde se toman las decisiones comerciales. Dirigirás e interpretarás el análisis (la construcción técnica la hace el rol de BI), lo sintetizarás en una recomendación clara y la defenderás ante el liderazgo. Trabajarás directamente con el Head of Revenue Operations, el liderazgo de Sales y CS, el rol de BI y los equipos globales. El foco exacto — adquisición y crecimiento, o retención y expansión — se define contigo según tu fortaleza y dónde más necesitemos la capacidad. • Ser dueño/a de un dominio analítico en todas las líneas de negocio — adquisición y crecimiento (funnel, conversión, pipeline, win-rate, outbound) o retención y expansión (churn, health, expansión, LTV). Tú marcas la agenda analítica; no lo reconstruyes por línea., • Ser el/la partner analítico/a senior del liderazgo comercial — liderar el razonamiento de sus business reviews, ser dueño/a del root-cause y traer la recomendación y la decisión, no solo los números., • Formular la hipótesis y ser dueño/a de la narrativa — definir la pregunta de negocio y la decisión que el análisis debe servir antes de empezar; llevarlo hasta un "so what" claro, una acción y el impacto generado., • Dirigir e interpretar — no construir. Colaborar con el rol de BI que produce el dato; interrogarlo, cuestionarlo, sintetizar un punto de vista y defenderlo., • Convertir el análisis en decisiones — dónde enfocar a los reps y qué segmentos potenciar, o cómo targetizar la retención y priorizar la expansión — con seguimiento hasta el revenue ganado, salvado o expandido., • Influir y cuestionar — challenge basado en evidencia al liderazgo, moldear la estrategia y generar alineamiento como voz de confianza., • Ser dueño/a del razonamiento (estándar era-IA). Usar IA para pensar y trabajar más rápido, pero siempre poder formular la hipótesis, explicar la lógica y defender la conclusión. Un resultado sobre el que no puedes razonar no es un entregable., • 5–8+ años en analítica, estrategia, business partnering o consultoría — idealmente B2B SaaS o un entorno comercial comparable basado en datos., • Resolución de problemas excepcionalmente estructurada (rigor tipo consultoría)., • Fuerte visión comercial — hablas el idioma del liderazgo de Sales y CS y conviertes insight en acción que mueve revenue., • Data-literate, no coder — lees, interrogas y defiendes dashboards, modelos y métricas; reconoces cuándo el análisis es sólido. No se requiere desarrollo hands-on SQL/Python/BI; el rol de BI es dueño de la construcción., • Presencia senior con stakeholders — creíble y capaz de cuestionar constructivamente al liderazgo. Autónomo/a, estructurado/a, excelente comunicador/a. Español e inglés., • Ownership de un dominio estratégico a nivel de compañía para el mercado español, y un asiento en la mesa de decisiones., • Un rol senior y de alta influencia moldeando cómo crecemos y protegemos el revenue., • El centro estratégico de una función RevOps que se especializa, trabajando con el Head of RevOps y el liderazgo comercial. Híbrido, Barcelona., • Salario adecuado a tu experiencia., • Lo más importante: un equipo increíble que te acompañará y te apoyará en el camino., • Seguro médico privado., • Día de cumpleaños libre para pasar el día con tus seres queridos., • Clases de idiomas gratuitas., • Acceso ilimitado al chat de iFeel para apoyo en salud mental y bienestar emocional., • Modalidad híbrida con presencia mínima de 1 día a la semana desde nuestras oficinas de Barcelona., • Primer match – Una charla con Fito (TAP)., • Conversación estratégica – Entrevista con Elías., • Presentación de un Business Case - con Elías nuestro Head de RevOps. #J-18808-Ljbffr

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. • We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place., • Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths., • Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. The Role: Customer Service Team Manager We are seeking a German-bilingual Customer Service Team Manager to build and lead our founding German Customer Experience team, based in our Center of Excellence in Barcelona on a hybrid schedule. This is a hands-on, people-first leadership role responsible for standing up and scaling a high-performing CX team that delivers consistently exceptional customer experiences across all channels—phone, chat, email, and social—for our German-speaking customers. Fluency in both German and English is required, as you will hire, coach, and develop frontline German-speaking Customer Experience Specialists while collaborating across our global CX organization. In this role, you will drive measurable business and customer impact by developing frontline talent, embedding operational rigor, translating data and customer insights into action, and leveraging technology and automation to continuously improve performance, efficiency, and engagement in a fast-paced, dynamic environment. • Lead, manage, and develop a team of Barcelona - based CX Specialists delivering best-in-class omni-channel customer experiences (phone, chat, sms, email)., • Elevate team performance and KPIs (CSAT, FCR, Quality, Productivity) through continuous improvement, empowering the team to deliver frictionless, luxury-grade service rooted in a genuine, human-centered Quince standard of care, • Coach and mentor team members to grow their skills, maintain engagement, and exceed performance expectations., • Collaborate cross-functionally with product, logistics, and marketing to solve customer pain points, improve processes, and elevate the customer journey., • Lead initiatives that reduce friction, improve efficiency, and enhance customer satisfaction, applying Test & Learn and Scrappy thinking., • Assist with hiring, onboarding, and training CX Specialists, ensuring alignment with Quince values and operating principles., • 4+ years of customer experience or support leadership, including 2+ years managing high-volume, customer service teams (retail or e-commerce a plus)., • Professional fluency in German and English (written and spoken) — able to coach, deliver feedback, and communicate nuanced customer and business topics effectively in both languages., • Proven ability to maintain engagement, accountability, and performance in remote and distributed teams., • Strong understanding of key CX metrics and ability to drive results using KPIs., • Experience with CX platforms such as Zendesk, Gladly, or similar ticketing/CRM tools., • Excellent written and verbal communication skills, with keen attention to clarity, tone, and customer focus., • Comfortable working in a fast-paced, evolving startup environment, demonstrating adaptability, growth mindset, and scrappiness., • Weekend and holiday availability, especially during peak periods (November–December)., • Hybrid set up: 4 days at office required, 1 day from home., • Bachelor’s degree or higher preferred. WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr

Doctoralia es una plataforma global líder en el sector de la salud digital. Nuestro objetivo es conectar pacientes con profesionales de la salud de forma sencilla, rápida y eficiente. ¿Cómo hacemos esto? A través del marketplace y la App móvil, conseguimos que los usuarios puedan buscar profesionales y/o clínicas del sector privado, leer reseñas de pacientes, consultar la disponibilidad y reservar directamente online. Doctoralia forma parte del grupo Docplanner desde 2017, una empresa multinacional con presencia en más de 13 países. Contamos con el respaldo de inversores como Goldman Sachs, One Peak Partners, Point Nine y Target Global, hemos recaudado más de 450 millones de euros y estamos cerca de alcanzar la rentabilidad con más de 180 millones € ARR. Buscamos un/a Senior Revenue Strategy Analyst para ser el/la partner analítico/a estratégico/a del liderazgo comercial. Es un rol senior y de alto criterio — no técnico. El entregable no es un dashboard ni una query; es una hipótesis, una recomendación y una decisión que hace crecer y proteger el revenue. Serás dueño/a de un dominio analítico core del motor de revenue — dónde se rompe la conversión y cómo subirla, o por qué se van los clientes y dónde está la expansión — marcarás su agenda y llevarás tu punto de vista a las salas donde se toman las decisiones comerciales. Dirigirás e interpretarás el análisis (la construcción técnica la hace el rol de BI), lo sintetizarás en una recomendación clara y la defenderás ante el liderazgo. Trabajarás directamente con el Head of Revenue Operations, el liderazgo de Sales y CS, el rol de BI y los equipos globales. El foco exacto — adquisición y crecimiento, o retención y expansión — se define contigo según tu fortaleza y dónde más necesitemos la capacidad. • Ser dueño/a de un dominio analítico en todas las líneas de negocio — adquisición y crecimiento (funnel, conversión, pipeline, win-rate, outbound) o retención y expansión (churn, health, expansión, LTV). Tú marcas la agenda analítica; no lo reconstruyes por línea., • Ser el/la partner analítico/a senior del liderazgo comercial — liderar el razonamiento de sus business reviews, ser dueño/a del root-cause y traer la recomendación y la decisión, no solo los números., • Formular la hipótesis y ser dueño/a de la narrativa — definir la pregunta de negocio y la decisión que el análisis debe servir antes de empezar; llevarlo hasta un "so what" claro, una acción y el impacto generado., • Dirigir e interpretar — no construir. Colaborar con el rol de BI que produce el dato; interrogarlo, cuestionarlo, sintetizar un punto de vista y defenderlo., • Convertir el análisis en decisiones — dónde enfocar a los reps y qué segmentos potenciar, o cómo targetizar la retención y priorizar la expansión — con seguimiento hasta el revenue ganado, salvado o expandido., • Influir y cuestionar — challenge basado en evidencia al liderazgo, moldear la estrategia y generar alineamiento como voz de confianza., • Ser dueño/a del razonamiento (estándar era-IA). Usar IA para pensar y trabajar más rápido, pero siempre poder formular la hipótesis, explicar la lógica y defender la conclusión. Un resultado sobre el que no puedes razonar no es un entregable., • 5–8+ años en analítica, estrategia, business partnering o consultoría — idealmente B2B SaaS o un entorno comercial comparable basado en datos., • Resolución de problemas excepcionalmente estructurada (rigor tipo consultoría)., • Fuerte visión comercial — hablas el idioma del liderazgo de Sales y CS y conviertes insight en acción que mueve revenue., • Data-literate, no coder — lees, interrogas y defiendes dashboards, modelos y métricas; reconoces cuándo el análisis es sólido. No se requiere desarrollo hands-on SQL/Python/BI; el rol de BI es dueño de la construcción., • Presencia senior con stakeholders — creíble y capaz de cuestionar constructivamente al liderazgo. Autónomo/a, estructurado/a, excelente comunicador/a. Español e inglés., • Ownership de un dominio estratégico a nivel de compañía para el mercado español, y un asiento en la mesa de decisiones., • Un rol senior y de alta influencia moldeando cómo crecemos y protegemos el revenue., • El centro estratégico de una función RevOps que se especializa, trabajando con el Head of RevOps y el liderazgo comercial. Híbrido, Barcelona., • Salario adecuado a tu experiencia., • Lo más importante: un equipo increíble que te acompañará y te apoyará en el camino., • Seguro médico privado., • Día de cumpleaños libre para pasar el día con tus seres queridos., • Clases de idiomas gratuitas., • Acceso ilimitado al chat de iFeel para apoyo en salud mental y bienestar emocional., • Modalidad híbrida con presencia mínima de 1 día a la semana desde nuestras oficinas de Barcelona., • Primer match – Una charla con Fito (TAP)., • Conversación estratégica – Entrevista con Elías., • Presentación de un Business Case - con Elías nuestro Head of RevOps. #J-18808-Ljbffr

WHO WE AREManychat is a leading chat marketing platform, helping businesses engage with their customers on Instagram, Facebook Messenger, Whats App, and Telegram. Trusted by over 1 million brands in 170+ countries, we’re an official Meta Business Partner, backed by Bessemer Venture Partners. With 400+ teammates across offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — we’re building the infrastructure of conversational commerce.WHO WE’RE LOOKING FORWe’re looking for a motivated and impact-driven Data Engineer to join our Data team. This role is primarily focused on strengthening our data platform by designing and maintaining infrastructure and tooling to deliver greater autonomy for teams creating their own pipelines, while also contributing to implementing reliable and actionable datasets for the business. You’ll be responsible for choosing and introducing new technologies where they add real value while ensuring stability in areas that already work.If you’re passionate about data, enjoy balancing pragmatism with innovation, and want to shape a platform that powers analytics and AI at global scale, this role is for you.WHAT YOU’LL DO Build and Evolve the Platform: Design, develop, and optimize data infrastructure that empower teams to build and run their own pipelines and data products.Stay Ahead of the Curve: explore emerging data tools and technologies, experimenting with new approaches that could strengthen our platform, while pragmatically balancing innovation with what already works.Build Scalable Pipelines: Design, develop, and optimize data pipelines that ingest, process, and deliver reliable data across the company.Ensure Data Quality & Security: Implement monitoring, governance, and best practices to keep our systems accurate, performant, and compliant.Collaborate & Enable: Partner with Analysts, ML Scientists, and Engineers to deliver structured datasets to unlock new insights.Innovate: Experiment with advanced data modelling and analytical techniques to improve system capabilities and create new opportunities. WHAT YOU’LL BRING Proven experience in Data Engineering, with a strong focus on platform and infrastructure.Hands-on experience with cloud and data infrastructure (e.G., AWS, Snowflake, Redis).Ability to translate business needs into scalable solutions and communicate effectively with both technical and non-technical stakeholders.You actively follow new developments in the data ecosystem (e.G., cataloguing, observability, orchestration, cloud services) and aren’t afraid to test new tools, adopting them when they provide clear value.Familiarity with modern data tools such as dbt, Dagster, Prefect, along with data observability and cataloguing platforms (e.G., Monte Carlo, Great Expectations, Data Hub, or similar).Strong SQL expertise for large-scale querying and optimization, plus experience designing and building ETL/ELT pipelines.Proficiency in Python for data processing.Solid understanding of data modeling and data warehouse architectures, with the ability to design evolving data systems.Experience implementing Dev Ops practices (e.G., Git, CI/CD, containerization with Docker/Kubernetes). WHAT WE OFFERWe care deeply about your growth, well-being, and comfort: Hybrid onboarding to start work remotely and relocation support for you and your family.Comprehensive health insurance for both you and your family.Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.Flexible benefits package to tailor perks that matters most for you.Hybrid work and generous leave options to prioritize your work-life balance.In-office perks, including free meals and snacks.Company-funded sport activities, annual offsites and team-building events. Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.#J-18808-Ljbffr

Applied AI / Atlassian Rovo Expert (DRWN) Job title – Applied AI / Atlassian Rovo Expert Client Location – Spain Remote work offering – 100% Client Industry – Enterprise technology Contract Length – 12 months Contract type – Freelance Project focus Helping an enterprise client unlock more value from AI agents, with Atlassian Rovo as the core platform. You’ll design, build and roll out Rovo agents in a live environment, advise on where other AI tools fit best, and drive adoption, training and governance across the business. Key skills and Experience required Proven hands-on delivery with Atlassian Rovo (Agents, Studio, Search and Chat), ideally implemented in a live enterprise environment Designing, building and testing agents in Rovo Studio Solid Jira and Confluence administration Working knowledge of the wider AI landscape, including Claude, Chat GPT, Microsoft Copilot, Rovo Dev and Claude Code, with the ability to match the right tool to each use case Strong grasp of agent design, prompt engineering, RAG and agent evaluation REST APIs, MCP and integrations with external systems Forge development with Java Script / Type Script is a plus Understanding of AI governance, permissions, GDPR and the EU AI Act Confident consultant, able to engage both technical teams and senior stakeholders Experience training users and leading AI adoption Atlassian certifications and examples of agents or automations already in production are advantageous #J-18808-Ljbffr

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role The Medical Support Associate for Spain is part of the core care model. You'll be the bridge between our prescribers and patients, handling clinical queries, side effect triage, and treatment check-ins through digital channels in Spanish and English. It's a remote contractor role, 3-4 hours a day across 7 days. What we're looking for Registered Nurse (enfermera/o), Pharmacist (farmaceutico/a), or Doctor (medico/a) A few years of clinical experience - you need solid triage and clinical judgment Fluent Spanish and professional English, you'll use both every day Comfortable working remotely without much hand-holding Interest in telehealth and digital patient care What you'll be doing Triage and respond to patient questions, side effect concerns, and complaints through email, SMS, and chat (mostly written, some phone) in Spanish and English Give sound clinical advice that keeps patients safe and on track with their treatment Run scheduled treatment reviews Write and maintain patient education materials in Spanish Work with the broader clinical team to flag issues, improve protocols, and handle escalations Cover a rotating 7-day window (3-4 hours/day including weekends) What's on offer Flexible hours that fit around other commitments A real chance to grow with the Spain clinic as it scales, with a path to FTE At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team. #J-18808-Ljbffr

Descripción de la empresa Doctoralia es una plataforma global líder en el sector de la salud digital. Nuestro objetivo es conectar pacientes con profesionales de la salud de forma sencilla, rápida y eficiente. ¿Cómo hacemos esto? A través del marketplace y la App móvil, conseguimos que los usuarios puedan buscar profesionales y/o clínicas del sector privado, leer reseñas de pacientes, consultar la disponibilidad y reservar directamente online. Descripción de la empresa Doctoralia forma parte del grupo Docplanner desde 2017, una empresa multinacional con presencia en más de 13 países. Contamos con el respaldo de inversores como Goldman Sachs, One Peak Partners, Point Nine y Target Global, hemos recaudado más de 450 millones de euros y estamos cerca de alcanzar la rentabilidad con más de 180 millones € ARR. Buscamos un/a Senior Revenue Strategy Analyst para ser el/la partner analítico/a estratégico/a del liderazgo comercial. Es un rol senior y de alto criterio — no técnico. El entregable no es un dashboard ni una query; es una hipótesis,una recomendación y una decisión que hace crecer y proteger el revenue. Serás dueño/a de un dominio analítico core del motor de revenue — dónde se rompe la conversión y cómo subirla, o por qué se van los clientes y dónde está la expansión — marcarás su agenda y llevarás tu punto de vista a las salas donde se toman las decisiones comerciales. Dirigirás e interpretarás el análisis (la construcción técnica la hace el rol de BI), lo sintetizarás en una recomendación clara y la defenderás ante el liderazgo. Trabajarás directamente con el Head of Revenue Operations, el liderazgo de Sales y CS, el rol de BI y los equipos globales. El foco exacto — adquisición y crecimiento, o retención y expansión — se define contigo según tu fortaleza y dónde más necesitemos la capacidad. Qué harás Ser dueño/a de un dominio analítico en todas las líneas de negocio — adquisición y crecimiento (funnel, conversión, pipeline, win-rate, outbound) o retención y expansión (churn, health, expansión, LTV). Tú marcas la agenda analítica; no lo reconstruyes por línea. Ser el/la partner analítico/a senior del liderazgo comercial — liderar el razonamiento de sus business reviews, ser dueño/a del root-cause y traer la recomendación y la decisión, no solo los números. Formular la hipótesis y ser dueño/a de la narrativa — definir la pregunta de negocio y la decisión que el análisis debe servir antes de empezar; llevarlo hasta un"so what" claro, una acción y el impacto generado. Dirigir e interpretar — no construir. Colaborar con el rol de BI que produce el dato; interrogarlo, cuestionarlo, sintetizar un punto de vista y defenderlo. Convertir el análisis en decisiones — dónde enfocar a los reps y qué segmentos potenciar, o cómo targetizar la retención y priorizar la expansión — con seguimiento hasta el revenue ganado, salvado o expandido. Influir y cuestionar — challenge basado en evidencia al liderazgo, moldear la estrategia y generar alineamiento como voz de confianza. Ser dueño/a del razonamiento (estándar era-IA). Usar IA para pensar y trabajar más rápido, pero siempre poder formular la hipótesis, explicar la lógica y defender la conclusión. Un resultado sobre el que no puedes razonar no es un entregable. Qué buscamos 5–8+ años en analítica, estrategia, business partnering o consultoría — idealmente B2B SaaS o un entorno comercial comparable basado en datos. Resolución de problemas excepcionalmente estructurada (rigor tipo consultoría). Fuerte visión comercial — hablas el idioma del liderazgo de Sales y CS y conviertes insight en acción que mueve revenue. Data-literate, no coder — lees, interrogas y defiendes dashboards, modelos y métricas; reconoces cuándo el análisis es sólido. No se requiere desarrollo hands-on SQL/Python/BI; el rol de BI es dueño de la construcción. Presencia senior con stakeholders — creíble y capaz de cuestionar constructivamente al liderazgo. Autónomo/a, estructurado/a, excelente comunicador/a. Español e inglés. Qué ofrecemos Ownership de un dominio estratégico a nivel de compañía para el mercado español, y un asiento en la mesa de decisiones. Un rol senior y de alta influencia moldeando cómo crecemos y protegemos el revenue. El centro estratégico de una función RevOps que se especializa, trabajando con el Head of RevOps y el liderazgo comercial. Híbrido, Barcelona. Información adicional Salario adecuado a tu experiencia. Lo más importante: un equipo increíble que te acompañará y te apoyará en el camino. Seguro médico privado. Día de cumpleaños libre para pasar el día con tus seres queridos. Clases de idiomas gratuitas. Acceso ilimitado al chat de iFeel para apoyo en salud mental y bienestar emocional. Modalidad híbrida con presencia mínima de 1 día a la semana desde nuestras oficinas de Barcelona. Nuestro proceso de selección Primer match – Una charla con Fito (TAP). Conversación estratégica – Entrevista con Elías. Presentación de un Business Case - con Elías nuestro Head of RevOps.

Pourquoi nous recrutons : Boond est en train de Scale ! Boond, c’est la plateforme Saa S qui booste la performance des ESN et cabinets de conseil. On accompagne 2000 clients, ESN, cabinets de conseil et sociétés d’ingénierie, et près de 100 000 utilisateurs en France et à l’international. Le tout en 100% remote et ça depuis 2009, avec aujourd’hui, 110 Boonders Aujourd’hui : 13 M€ d’ARR, 21 M€ d’ici 24 mois. On a prouvé que l’on savait scaler intelligemment en gardant notre rentabilité et notre culture. En France, nous équipons environ 40% d’un marché de 4 500 à 5 000 ESN. Le prochain chapitre, on l’écrit ensemble. On ne te recrute pas pour vendre (encore) plus en France. On te recrute pour faire décoller l’Espagne puis pour décider quels marchés on ouvre après. Et pour ça, on a besoin de toi La (shiny) team : Tu rejoins l’équipe Sales et tu deviens sa brique internationale, aux côtés de : Joséphine (VP Sales) : ta manager. Basée à Barcelone. Joséphine aime construire : des équipes, des organisations et des projets qui ont de l’impact. Elle donne un cap clair, responsabilise largement ses équipes et croit que les meilleurs résultats naissent de la confiance autant que de l’exigence. Elle challenge, accompagne et pousse chacun à se dépasser dans un environnement de travail exigeant, bienveillant et basé sur la confiance La Team : Tu vas manager Mauro, Country Developer, qui est basé à Barcelone mais aussi grand fan de football. Dans l’équipe, tu seras épaulé d’une agence SDR à temps plein qui démarre en septembre. A toi de les challenger. Ils font également partie de l’équipe (en transverse) : Anthony (Marketing) et Louis (Solution Deployment) travaillent main dans la main avec Jo et Mauro. Hanne (VP Market) & le/la futur Lead PMM : tes alliés sur le message et l’offre. Le PMM construit le packaging et le pricing, toi tu les testes sur le terrain et tu demandes les ajustements. Vous êtes le bras armé l’un de l’autre. Loïc (CPO) & Thomas (CEO) : seront tes sparring partners dans le cadre l’expansion à l’international. Et autour, 110 Boonders en full remote qui tiennent à leur culture et sont là pour te sourtenir Voici ton (futur) terrain de jeu : Country Foundation Tu reprends les opportunités du dernier semestre et les deals en nurturing, et tu fais l’analyse win/lost. Pourquoi les prospects espagnols achètent, et surtout pourquoi ils n’achètent pas. Le marché espagnol fonctionne en best of breed : c’est toi qui décides par quelle brique on rentre et qui construit le pitch qui va avec. Tu écris le playbook de vente, et tu cartographies le terrain y compris le rôle des gestorias, ces conseils qui cumulent compta, droit, paie et fiscalité et par qui tout le monde passe. Spain P&L - le business, l’équipe et les chiffres Tu portes le BP Espagne. Tu manages Mauro (Country Developer) et l’agence SDR, et tu les fais performer : écoutes d’appels, deal reviews, accompagnement en rendez-vous client.. Tu tiens l’objectif mensuel de démos et de signatures, tu mets en place la bonne stratégie d’Outbound, tu te coordonnes avec le marketing pour travailler l’acquisition et la brand awareness de Boond sur le marché ES et tu closes toi-même les deals stratégiques : sur un pays qu’on ouvre, les cent premiers prospects, c’est toi qui les appelles. International Expansion — décider de la suite Une fois l’Espagne relancée, tu appliques la même méthode à un marché candidat. L’Italie et la Belgique sont sur la table. Tu poses des critères Go / No-Go que le CODIR peut trancher, tu défends ta recommandation, et tu y vas : sur place, au téléphone, en rendez-vous. Le go-to-market, tu ne le sous-traites pas. Et surtout : tu apportes la méthode On ne te demande pas d’exécuter une stratégie qu’on a déjà. On te demande le playbook qu’on n’a pas, celui qui fait passer un pays de 0 à 30% du chiffre d’affaires, parce que tu l’as déjà fait ailleurs. Ce qui est prêt : le produit est validé en espagnol, avec des clients qui l’utilisent. Tu n’arrives pas sur une page blanche. Ce qui sera challengeant : On ne te vend pas du rêve. Voici ce qui va te demander de l’énergie : Tout est à construire. C’est une fonction qui n’existe pas encore. Grisant pour un·e bâtisseur·se, déstabilisant si tu attends un cadre prêt à l’emploi. La data est encore jeune. Le win/loss n’est pas structuré, tous les calls Sales ne sont pas enregistrés. Ce sera un match parfait si tu as…Tu as déjà ouvert un marché de zéro, en propre, et tu peux le chiffrer. Un pays passé de 0 à 30 ou 40% du chiffre d’affaires, avec ta méthode et tes méthodes. Tu manages des commerciaux et ça te plaît vraiment. Coacher, écouter des appels, accompagner en rendez-vous ainsi que piloter une agence externalisée aussi. Tu connais l’Espagne pour de vrai : tu y as vécu et travaillé, ou tu y as ouvert un marché. On cherche un réseau et des réflexes. Tu es à l’aise dans la construction. Peu de KPI, pas de playbook. Cela peut être déstabilisant si tu attends un cadre prêt à l’emploi. Tu prends encore ton téléphone. Tu aimes échanger avec des C-Levels quotidiennement. Tu parles français couramment, et tu as un anglais C1 et un espagnol C1. Tu as une vraie curiosité pour l’IA dans ta pratique, avec des uses cases établis. Le méga + : tu connais le monde des ESN / services / staffing. Ce qu’on t’offrira en plus de tout ça Poste en CDI, temps plein uniquement. Un package à 120-130 K€ OTE Poste est basé entre Barcelone, Madrid ou Paris Démarrage selon ta disponibilité 3 séminaires par an pour se retrouver et s’éclater ! 9 jours de repos supplémentaires Une mutuelle familiale Alan (pas de suppléments pour ta famille) Une prime télétravail de 110 euros net en plus de ton salaire ! Une enveloppe mensuelle de 200 euros pour le coworking de ton choix ! Des rituels où l’on se retrouve autour de la méditation, fitness et yoga ! Un plan d’épargne entreprise (PEE) valorisé à hauteur de 300 % Prise en charge de ton matériel (Mac, Casque, Écran, Clavier, etc) On peut travailler avec un chat sur les genoux mais l’animal de compagnie officiel, c’est un renard #J-18808-Ljbffr

Overview Join to apply for the Business Development Manager DACH role at Aexus . Shape the growth of Europe’s most exciting tech scale-ups. At Aexus we act as the external sales engine for breakthrough software and tech companies. Since 2000 our 100+ colleagues have helped 500+ start-ups turn into global players by running their international expansion activities. In this role, you’ll partner with cutting-edge software and technology companies, guiding their entry and expansion into the Benelux market. You’ll define joint go-to-market strategies, lead business planning, and manage/oversee multi-level sales cycles, from initial engagement to closing deals conducted by your team members. Get AI-powered advice on this job and more exclusive features. Role Responsibilities Your Challenge As Business Development Manager, you are responsible for the introduction of highly innovative software technology solutions. You will work on new business activities together with your partners at a strategic level. Starting from defining a joint go-to-market strategy and business planning to initiating and managing multi-level sales processes, from initial contact to closure. You will be the leading key success factor for two/three highly innovative, advanced software and technology companies. You will be assisted by the Sales Manager and our Inside Sales department. Qualifications What Do We Expect From You? You completed a (commercial) Bachelor; You have 2 – 4 years professional experience in a similar position; You speak and write (corporate) English fluently; You are a native German speaker; You are result-oriented, fully independent, love getting and taking responsibility and showing initiative; You think outside the box; You thrive under pressure; You are always on the lookout for new opportunities. Benefits What Can You Expect From Us? The chance to develop your professional sales skills; Training and certification via the Aexus Sales Academy; A nice bunch of colleagues and an Aexus-Buddy! Direct lines of communication; The opportunity to provide input and thus contribute and be part of several fast growing companies at the same time; Weekly videos, stand-ups, quarterly tech-sessions and team events; An excellent bonus scheme; A laptop and smartphone. Apply Apply now! Send us your CV and we could be having a chat this week! Get in touch with Ola Zakrzewska via email or WhatsApp if you have any questions. Job Details Seniority level: Director Employment type: Full-time Job function: Business Development Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Aexus by 2x Get notified about new Business Development Manager jobs in Barcelona, Catalonia, Spain . #J-18808-Ljbffr

Overview Join to apply for the AI Systems & Workflow Specialist role at THE/STUDIO . At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent. All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! About Us At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent. All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! The Role We’re looking for an AI Systems & Workflow Specialist to help scale and optimize our internal systems using cutting-edge tools and intelligent workflows. In this role, you'll be the driving force behind process automation across teams: leveraging AI, no-code/low-code platforms, and data tools to streamline how we operate. You’ll be designing, implementing, and maintaining automations that eliminate manual work, improve customer experience, and increase team efficiency. Your day-to-day will involve building scalable systems that free up human time and help us move faster as a fully remote, tech-enabled company. This role is perfect for someone who is systems-oriented, thrives on automation, and gets excited by solving messy operational problems with elegant AI-powered solutions. Key Responsibilities AI-Driven Process Automation: Design and implement automations using tools like Zapier, Make, HubSpot workflows, GPT-powered scripts, and more. Identify high-friction workflows and redesign them using AI, APIs, and automation platforms. Proactively seek out opportunities to reduce manual effort across teams (Ops, Sales, CS, Design, etc.). Cross-Functional Execution & Enablement Work with stakeholders to scope automation needs and translate them into scalable, repeatable systems. Collaborate with leadership to build out dashboards and OKR-tracking systems that automate updates and surface insights. Partner with sales and marketing to build automated lead generation engines and customer workflows. Data & Workflow Management Maintain clean and connected data systems across tools (e.g. HubSpot, Airtable, Notion, ClickUp, Google Sheets). Ensure automations are reliable, documented, and monitored for errors. Own internal tooling stack and recommend new tools as the company scales. Continuous Improvement & AI Experimentation Run small AI pilots (e.g., customer support GPT bots, AI QA checkers for design files, automated Slack reports) to validate value. Measure impact of every automation on time saved, quality increased, or revenue generated. Stay on top of emerging AI/ops tools and evaluate for internal use. What We’re Looking For 3+ years experience in operations, growth, or systems-focused roles Proven ability to automate workflows using tools like Zapier, Make, Airtable, HubSpot, OpenAI, or similar Strong understanding of data flows, system integrations, and automation architecture Familiarity with APIs and ability to write lightweight scripts (e.g., Python, JavaScript) is a plus Highly proactive, curious, and excited by AI and the future of work Experience working in a startup or fast-paced remote team environment Excellent problem-solving and communication skills Bonus: Experience in customer journeys, e-commerce, or creative production pipelines THE/STUDIO’s Company Values Intellectually curious • possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right Self-motivated with a meaningful reason to deliver excellence Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team Radical candor • Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable Operates with a level of urgency • values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment Natural customer centricity, • has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them Results-driven, • focuses on achieving and exceeding measurable objectives Hiring Process Submit an application. IMPORTANT: Please submit your resume/CV in English Initial Chat with Global Recruiter Hiring Manager Interview Assessment/Case Study - if applicable Final Interview Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email. At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. We removed extraneous postings and kept the core role-related content. This description is now focused on responsibilities and qualifications for the AI Systems & Workflow Specialist role. #J-18808-Ljbffr

Pourquoi nous recrutons : Boond grandit vite… très vite ! Boond, c’est la plateforme SaaS qui booste la performance des ESN et cabinets de conseil. On accompagne 2 000 clients et près de 100 000 utilisateurs qui pilotent leur activité depuis notre solution (recrutement, RH, CRM, facturation, CRA…). Le tout en 100 % remote, et ça depuis 2009 , avec aujourd’hui 110 Boonders . Aujourd’hui : 13M€ d’ARR, 21M€ d’ici 24 mois. On a prouvé qu’on savait scaler intelligemment en gardant notre rentabilité et notre culture : 32M€ levés, ~30 % de croissance par an, et on accélère à l’international (on commence par l’Espagne , Olé !). On veut faire du design un véritable axe stratégique et devenir une référence dans le SaaS B2B . On ne te recrute pas pour produire des écrans, mais pour t’assurer qu’on résout le bon problème, de la bonne manière . Et pour ça, on a besoin de toi ! La (shiny) team : Margot (Team Lead Product & Design) : ta manager. Elle pilote l’équipe Product & Design et sera ta sparring partner sur la méthode et la vision. Loïc (CPO) : porte la vision et la stratégie produit dans laquelle s’inscrit ton travail. Chris (Product Designer) : fort de son expérience en UX Research, il apporte toute sa rigueur sur les interviews utilisateurs et la structuration des insights dans ProductBoard. Wendy (Product Designer) : designer dans l’équipe, avec qui tu partageras les rituels, les Design Critiques et les sessions de pair design. Rémy (Designer) : gardien du temple des tokens et des composants, il développe notre futur Design System agentique. 6 squads , chacune sur une partie de notre produit (ATS, CRM, SIRH, gestion de projet, facturation, mobile…). Ton périmètre sera défini à ton arrivée selon les enjeux du moment. La Tech & le Produit : chez Boond, le produit se pense en trinôme produit, design, tech , dès l’amont. On travaille en Shape Up pour donner aux squads un maximum d’autonomie tout en gardant une vision transverse claire. Voici ton (futur) terrain de jeu : Poser le bon problème avant de chercher la solution Tu cadres les besoins flous : avant d’ouvrir Figma, tu formules clairement le pain utilisateur, son contexte et l’objectif qu’il cherche à atteindre à travers Boond. Tu challenges les demandes de solution déjà toutes faites (« il faut un bouton ici ») pour remonter au problème qu’elles cachent. Tu t’appuies sur des faits : interviews, données d’usage, retours du support, des CSM Tu structures et priorises les problèmes à résoudre avec le PO/PM, et tu fais valider la problématique avant de concevoir. Co-concevoir et animer les ateliers de travail Tu conçois et animes des ateliers de co-conception et d’idéation (FigJam) avec le PO/PM, la tech, les Business Analysts, les Boond Coaches, et les clients quand c’est pertinent. Tu choisis le bon format pour chaque étape : cadrage du problème, idéation, story mapping, priorisation, arbitrage entre options. Tu fais converger les points de vue vers une solution partagée et argumentée, et tu formalises les décisions prises. Tu fais de la conception un sport collectif, sans renoncer à porter et défendre une position design. Porter tes parcours de bout en bout Tu pilotes le cycle complet : discovery → shaping → delivery → mesure d’impact . Tu cartographies les parcours (user flows, journey maps), tu identifies les points de friction et tu construis une architecture d’information solide (hiérarchie argumentée, cas limites, droits multi-personas). Tu prototypes, tu testes avec les utilisateurs avant le delivery et tu livres des specs claires aux devs. Tu restes garant·e de la cohérence du parcours une fois en production. Designer pour des interfaces B2B complexes Nos utilisateurs vivent dans des workflows ultra-denses : ATS, CRM, staffing, RH, facturation… Ton défi : simplifier sans appauvrir, et ne pas sacrifier l’esthétique malgré la complexité. Tu intègres l’accessibilité et tu penses la déclinaison responsive et mobile. Faire grandir le Design System Aujourd’hui : 20 boutons différents dans l’app (oui oui, on sait…). Objectif : 5 max, avec un Design System scalable, documenté et agentique. Tu proposes des composants et patterns, tu réduis la dette design de manière proactive et tu défends la philosophie 80 % Design System / 20 % custom. Mesurer ton impact Pas juste « les users sont contents » : adoption, conversion, churn, upsell, time-to-value. Tu mets en place des indicateurs d’expérience (taux de succès, time-on-task, CES) et tu formules des demandes précises à l’équipe data. Tu analyses les résultats et tu proposes les itérations qui s’imposent. Tirer l’équipe vers le haut Tu contribues activement à la Design Critique, au pair design et aux reviews entre pairs. Tu partages tes méthodes (cadrage de problème, animation d’ateliers, usage des outils IA) et tu sers de référence pour l’équipe. Ce qui sera challengeant : On ne te vend pas du rêve. Voici ce qui va te demander de l’énergie : Un produit mûr, avec de l’histoire et de la dette design. Il faut aimer faire évoluer un produit installé. Résister à la pression de la solution. Les demandes arrivent souvent avec la réponse déjà en tête ; ton rôle est de revenir au problème, avec tact. Faire converger des points de vue variés (métier, tech, commercial, utilisateurs) vers une solution commune, sans autorité hiérarchique. Ce sera un match parfait si tu as…Tu has 5 à 8 ans d’expérience en product design B2B SaaS, avec une vraie autonomie end-to-end (discovery → shaping → delivery → mesure).Tu poses toujours le problème avant la solution : tu sais reformuler un besoin, identifier le vrai pain utilisateur et faire valider la problématique avant de concevoir.Tu sais animer et faciliter : ateliers de co-conception, idéation, priorisation… tu choisis le bon format et tu fais converger les équipes.Tu maîtrises la discovery : interviews, tests utilisateurs, analyse d’usage. Tu penses parcours avant pixels.Tu construis des architectures d’information solides et chacun de tes choix de design est justifié.Tu maîtrises Figma et FigJam (components, variants, auto-layout, prototyping) et tu utilises les outils IA (Claude, Figma Make…) pour accélérer l’idéation et le prototypage.Tu es pédagogue : tu sais restituer des insights et défendre une décision design auprès d’interlocuteurs non-designers. Le petit + : tu as travaillé sur des outils métier complexes (CRM, ERP, ATS, SIRH…). Le méga + : tu connais le monde des ESN, ou tu as déjà contribué à un Design System. Ce qu’on t’offrira en plus de tout ça : Ce poste en CDI, temps plein uniquement. Un salaire compris entre 55 et 70K Poste en 100% remote (France métropolitaine, Espagne) Démarrage selon ta disponibilité 3 séminaires par an pour se retrouver et s’éclater ! 9 jours de repos supplémentaires Une mutuelle familiale Alan (pas de suppléments pour ta famille) Une prime télétravail de 110 euros net en plus de ton salaire ! Une enveloppe mensuelle de 200 euros pour le coworking de ton choix ! Des rituels où l’on se retrouve autour de la méditation, fitness et yoga ! Un plan d’épargne entreprise (PEE) valorisé à hauteur de 300 % Prise en charge de ton matériel (Mac, Casque, Écran, Clavier, etc) On peut travailler avec un chat sur les genoux mais l’animal de compagnie officiel, c’est un renard #J-18808-Ljbffr

Corner is a Stockholm-based platform that helps athletes earn from their expertise and their fans.With Access, fans pay monthly for direct contact with an athlete through chat and video calls.Athletes set their own price and availability, and can also offer courses.We're looking for well-connected p

AI technology company with over 50 million users, where people chat, talk and create images and video with AI characters, that is seeking to onboard a Trust & Safety Product Manager to join their team.This is a new, high-impact role to own safety and compliance on a very large consumer product.It is

Lead a cyber security team, manage security operations, and implement security controls for infrastructure and products, with a focus on AWS cloud security.

Job Title: Sales Chat Advisor (English - speaking) – On-site – High Tech Industry - HE03. Sales Chat Advisor in Barcelona (On-site),. Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products.

Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products. Convert inbound/outbound chat conversations into qualified leads and sales, helping to increase sales and market share. Have 1–3 years of customer service, inside s

About UsSince 2003, Luzern e Commerce has been helping leading global brands grow their online business. We partner with brands including Panasonic, Reebok, Stokke, KIKO, Next, Twining's, Canon, Bondi Sands and Philips, helping them accelerate growth and deliver exceptional customer experiences across major marketplaces including Amazon and Zalando, branded webstores and social platforms.Backed by significant investment, Luzern is an international, technology‑led e Commerce business with an ambitious growth strategy. Our AI‑enabled Channel Optimizer platform, combined with our e Commerce expertise, helps brands manage and grow their presence across increasingly complex digital channels.As we continue to grow and evolve, we are looking for talented people who enjoy working in a fast‑paced, collaborative environment and want to play an active role in the next stage of Luzern's development.The Senior e Commerce Content Strategist owns content strategy and execution across Amazon and the wider commerce ecosystem for Luzern's enterprise brand clients. Amazon is the primary focus — listings, A+/Premium A+ Content, Brand Store and related content — but the role is deliberately platform‑agnostic in outlook, extending strategy and content guidance to other marketplaces, retailer sites (e.G. Tesco, Zalando, Otto) and D2 C.The role is audit‑led: content strategy is built from a structured read of customer and platform signals — reviews, search terms, AI‑generated summaries, and the queries customers put to AI assistants and platform agents — combined with a quality assessment of current content (using a framework such as IDQ or equivalent) against Best‑in‑Class competitors and audience requirements. Strategy, messaging and content requirements follow from that evidence base, rather than from assumption.A defining part of the role is thinking beyond traditional platform search: strategies must consider how content needs to be structured and prepared to be discovered and surfaced by generative AI assistants (e.G Chat GPT) and in‑platform shopping agents (e.G. Amazon's Rufus), alongside conventional marketplace and retailer search algorithms.The role sits as the senior content specialist within a small delivery pod, working alongside an SEO Executive and Designers. It carries direct client‑facing responsibility: estimating, briefing, managing feedback and contributing to proposals and is responsible for reviewing the pod's output before it reaches the client. It does not carry resourcing, project management or formal line management responsibility.TasksWhat You’ll Be DoingContent Audits & Quality Assessment Signal analysis: analyse customer reviews, search terms, AI‑generated summaries, and the queries customers and AI agents put to platforms (e.G. Rufus prompts), to understand what content needs to do and where current content falls short.Quality benchmarking — review current platform content and score it against a content quality framework (e.G. IDQ or equivalent), benchmarking against Best‑in‑Class competitors and audience requirements.Findings to action — translate audit findings into a clear, prioritised view of content requirements that feeds directly into strategy. Content Strategy Development Amazon content ownership- develop and own content strategy and execution for listings, A+/Premium A+ Content, Brand Store and related Amazon content, as the role's primary focus.Cross-platform extension — extend strategy and content recommendations to other marketplaces,retailer sites (e.G. Tesco, Zalando, Otto) and D2 C storefronts, adapting to each platform's content rules, algorithm and customer behaviour.Strategic framework - from audit findings, develop comms objectives, key messages and a messaging hierarchy for each client or category.Content requirements - define the content requirements, imagery and copy needed to deliverthe strategy, and the frameworks/guidelines the team and client can act on.Wireframes & mock‑ups - develop A+ and Brand Store wireframes and mock‑ups in collaborationwith the Designer, turning strategy into an executable creative direction. AI & Agentic Discoverability AI-ready content — build content strategies that account for how product and brand content is read, ranked and surfaced by generative AI assistants (e.G. Chat GPT) and in-platform shopping agents (e.G Rufus), alongside traditional search.Point of view — keep Luzern's thinking on AI/agentic discoverability current, and translate emerging platform and LLM behaviour into practical, sellable content recommendations.Alignment with SEO — partner with the SEO Executive so keyword and search strategy and content structure are aligned across traditional and AI‑mediated discovery. Testing & Performance Monitoring A/B testing — recommend and run A/B tests (e.G. on A+ Content, Brand Store, imagery and messaging) to determine the most effective executional approach, rather than relying on opinion or precedent.Monitoring set-up - set up monitoring using Compass (or equivalent) to measure content effectiveness and implementation.Reporting on impact — track and report on content performance against strategy objectives, feeding learnings back into future audits and strategy. Creative Briefing & Review Strategic foundation - develop the strategy and messaging that underpins paid social, display and marketplace advertising content.Creative briefs - write and own briefs for Designers producing static and video ad assets, translating strategy into clear creative direction.Creative review - review creative output against the brief, brand guidelines and platform requirements before client delivery. Client Management Client-facing delivery - present content strategy, recommendations and audit findings directly to client stakeholders.Estimates & scoping - prepare estimates and scopes of work for content workstreams.Briefs — shape and write content and creative briefs in response to client requirements.Feedback management — manage client feedback through to resolution, balancing client expectations against strategy and platform best practice.Proposals — contribute to and help prepare proposals and pitch content for new and existing client business. Quality & Output Review Senior review — review the SEO Executive's and Designers' work before it is sent to the client, checking it against strategy, brand guidelines and platform requirements.Direction — give feedback and direction to keep output consistent and on-strategy. AI-Enabled Working AI as a working method — use AI tools proficiently for content and competitive audits, for generating recommendations, and for producing or accelerating creative and written content — not only as a subject of strategy.Continuous improvement — identify and recommend where AI tools can improve the speed or quality of content production and audit work across the team. RequirementsWhat You Bring to the Role Proven experience in Amazon content strategy and execution (listings, A+/Premium A+ Content, Brand Store, Amazon Posts), ideally within an agency or managed services environment.Working knowledge of content requirements across at least one other marketplace or major retailer platform (e.G. Tesco, Zalando, Otto) and D2 C.Experience running content audits — analysing reviews, search terms, AI‑generated summaries and customer/AI‑agent queries — and scoring content quality (e.G. IDQ or equivalent) against best‑in‑Class standards.Experience translating audit findings into content strategy: comms objectives, key messaging, messaging hierarchy, and content requirements for imagery and copy.Experience developing or briefing A+ and Brand Store wireframes and mock‑ups, working closely with designers.Experience designing and running A/B tests to determine the most effective executional approach, and setting up performance monitoring (e.G. Amazon Compass or equivalent) to track results.Strong understanding of how AI assistants and platform shopping agents (e.G. Chat GPT, Rufus)surface and rank product content, and how content should be structured to support this.Confident, credible client‑facing communicator — comfortable presenting strategy, leading feedback conversations, and owning estimates and proposals.Experience briefing creative teams for paid social/display advertising, across both static and video formats.Demonstrable, hands‑on use of AI tools for research, auditing and content production, not just familiarity in principle.Strong copywriting and content editing skills, with a close eye for brand and platform compliance.Comfortable reviewing and giving constructive feedback on the work of SEO and design peers. Desirable Experience across multiple international marketplaces or retail media platforms.Familiarity with SEO fundamentals, to collaborate effectively with the SEO Executive.Experience contributing to new business pitches or proposals.Category experience relevant to Luzern's enterprise brand client base. BenefitsWhat We Offer Competitive salary and benefitsHybrid Working ModelGreat working environment with a passionate, collaborative teamContinuous learning & career developmentThe opportunity to work with some of the world's leading brands across the most exciting marketplaces We are committed to equal opportunities and welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.#J-18808-Ljbffr

Accurately record call/chat/ticket details, customer information, and resolutions in the CRM or call tracking system. Manage a high volume of calls, chats and tickets while meeting quality standards, including first-call resolution and average handling time. Familiarity with CRM software, call cente

Pixie Services busca un Demand Manager / Product Owner de IA Conversacional para alinear las necesidades de negocio con la evolución del portafolio de soluciones de chatbots y voicebots.