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🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

Are you passionate about fashion, obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. Why You’ll Love Working with Us At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Your Day-to-Day • Deliver exceptional customer support through phone, email, chat, and digital channels, • Provide pre- and post-sales guidance, ensuring every customer feels valued and understood, • Maintain expert knowledge of products and collections, • Log and manage all interactions within our systems, meeting SLA and quality standards, • Escalate issues as needed to ensure seamless customer satisfaction, • Collaborate with Team Leaders, support teammates, and attend regular meetings, • C2 Polish and advanced English skills, • Experience in customer service, ideally within a Contact Centre environment, • Strong communication skills — written, verbal, warm, and professional, • Ability to build rapport quickly and show genuine empathy, • Organized, reliable, and able to prioritize in a fast-paced environment, • Able to navigate decisions with both customer needs and brand guidelines in mind, • Proactive, positive, and adaptable — a true “can-do” mindset, • Full-time 39 hours/week permanent contract, • Rotative shifts between Monday - Saturday 9:00 to 18:00, • Salary 19,000 euros gross/year + up to 1,800 euros gross/year in bonus, • Great office location in Barcelona, • Full paid training on the company and the project you'll be working on

Sobre la Empresa En IATI Seguros no solo somos referentes en seguros de viaje online; somos una comunidad de mentes inquietas que no deja de crecer. Con más de un siglo de historia y un espíritu joven y tecnológico, lideramos el mercado gracias a nuestra capacidad de innovación y nuestra obsesión por el bienestar del viajero. ¿Por qué unirte a nuestro equipo? • Crecimiento imparable: Estamos en plena expansión. Aquí no vienes a mantener procesos, vienes a crearlos y a evolucionar con nosotros., • Equipos dinámicos y vibrantes: Trabajamos en un entorno ágil y creativo, rodeados de talento que disfruta colaborando y compartiendo ideas., • Pasión real por el cliente: No gestionamos expedientes, cuidamos personas. Nuestra vocación de servicio es lo que nos hace únicos., • ADN Viajero: Entendemos el mundo porque nos encanta explorarlo. Sobre el Rol El objetivo principal de este rol es responder a las preguntas de los clientes de forma rápida y efectiva, resolviendo problemas con empatía y cuidado para asegurar la mejor experiencia posible, desde la compra del seguro hasta el regreso del viaje. El Técnico/a debe documentar al equipo interno las preocupaciones para mejorar la calidad y adaptarse a las necesidades del cliente para identificar oportunidades de venta, fomentando la lealtad y mejorando la credibilidad de la marca. A continuación se presentan las responsabilidades clave del rol. Responsabilidades • Gestión Multicanal y Resolución, • Atender al cliente y resolver sus dudas a través de teléfono, correo electrónico y chat., • Gestionar y solucionar quejas y tramitar anulaciones de pólizas y devoluciones., • Realizar el seguimiento en el caso de que la consulta quede abierta., • Venta y proactividad comercial, • Proporcionar la información adecuada para facilitar la venta., • Adaptarse a las necesidades del cliente para identificar las oportunidades de venta (up-selling o cross-selling)., • Mantener el contacto directo con clientes por diferentes canales., • Gestión de datos y calidad, • Modificar datos personales o fechas para mantener la Base de Datos (BBDD) actualizada., • Detectar errores técnicos o incongruencias en los condicionados y registrar y reportar las incidencias., • Ejecutar acciones de fidelidad, • Tareas secundarias, • Sustituir al personal en periodos de ausencia para asegurar la continuidad del servicio., • Colaborar con otros miembros del equipo., • Asistir en eventos puntuales y ofrecer atención presencial a clientes. Calificaciones • Mínimo de 1 a 2 años de experiencia en puesto similar o en atención al cliente., • Experiencia en venta telefónica o puerta fría o en call center. Formación requerida • Estudios de Bachillerato., • Ciclo de grado superior o medio de administración o ventas., • Grados en Relaciones públicas, Turismo o de otras especialidades. Conocimientos deseables • Conceptos aseguradores y Ley del contrato del Seguro., • Cursos de asertividad e Inteligencia emocional. Idiomas • Portugués nativo o profesional, • Español nativo o profesional, • Inglés valorable Herramientas • Plataformas de Gestión: Uso del Back office interno para la gestión de pólizas., • Productividad: Dominio de Google Workspace. Competencias personales • Comunicación efectiva y empatía, • Espíritu Colaborativo y de Equipo, • Proactividad e Iniciativa para la mejora continua, • Orientación al Cliente (Interno y Externo), • Adaptabilidad, • Atención al Detalle, • Capacidad Analítica, • Compromiso y Autonomía, • Creatividad e Innovación, • Gestión de Proyectos y Gestión del Tiempo, • Liderazgo, • Negociación, • Pensamiento Estratégico, • Planificación Ofrecemos • Horario L-J 9:00 a 14:00 y 15:00 a 18:00 y V 8:00 a 15:00, • Contrato indefinido, • Paquete retributivo competitivo acorde mercado salarial y variable según objetivos, • Otros beneficios internos, • Trabajo remoto, • Formación interna Declaración de Igualdad de Oportunidades Nuestro Compromiso con tu Talento En IATI Seguros, estamos convencidos de que el talento no tiene etiquetas. Nos esforzamos por crear un entorno donde puedas alcanzar tu máximo potencial bajo principios de equidad y respeto. • Igualdad Real: Contamos con un Plan de Igualdad dinámico que garantiza que cada paso en tu carrera se base exclusivamente en tus capacidades y méritos., • Mejora Continua: No nos detenemos; auditamos y evolucionamos constantemente nuestras políticas para asegurar prácticas de crecimiento profesional igualitarias.

Do you want to join a scale-up that’s transforming urban mobility? At Mitte, we’re fully digitizing parking and building management, helping operators and cities optimize sales, automate processes, and improve user experience. Our platform already handles over 900,000 transactions per month across Europe and the US. What you’ll do • Develop new product features and modules (Vue.js, Nest.js, React Native, Flutter)., • Analyze and leverage data to improve billing, occupancy, and decision-making., • Optimize deployments and automate environments (DevOps, CI/CD)., • Build integrations with external systems and APIs., • Explore and implement AI models for pricing optimization, process automation, and predictive analytics. Why Mitte? • Manage rates centrally, consolidate payments and reports, and gain full operational visibility., • Work in a young, innovative, and passionate team eager to learn and tackle challenges., • Scale-up environment: see your impact directly and grow fast., • Hybrid model: Barcelona office + 1 day remote., • Flexible schedule and supportive team culture with afterworks and continuous learning. Our stack Vue.js · Nest.js · React Native · Flutter · PostgreSQL · MongoDB · AWS · Terraform/Terragrunt · N8N · Retell AI · Twilio What we’re looking for • +3 years of software development experience., • Solid experience with Node.js backend and modern frontend frameworks (Vue.js preferred)., • Experience with relational and non-relational databases., • Product engineering mindset: clean code, testing, efficiency., • Autonomy, curiosity, and strong communication skills. Selection process 1️⃣ 30-minute online chat with the founders 2️⃣ 90-minute technical interview onsite with a practical case 📩 Ready to drive the future of mobility?

En Comeback, estamos creciendo y buscamos alguien especial... Somos una startup tech ubicada en Barcelona que crea soluciones de fidelización y marketing para todo tipo de negocios haciendo que sus clientes vuelvan! Llevamos más de 2 años desde que nacimos y no hemos parado de crecer, pero ahora sí que sí, necesitamos un Especialista en Soporte para que lidere esta área. ¿Qué puedes esperar trabajando en Comeback? Somos una Startup por lo que todo avanza muy rápido, se prueban diferentes ideas y se implementan en cuestión de dias por lo que estamos siempre en constante aprendizaje. Creemos en nuestro equipo y damos libertad. Sólo tú, tus habilidades y el espacio para brillar. ¿Qué harás en tu día a día? Serás nuestra voz y ojos, el primer contacto con nuestros clientes y un pilar clave para su experiencia. Asimismo, apoyarás el desarrollo y mejora de nuestros productos. Tu misión: • Atender a nuestros clientes a través de WhatsApp, chat, correo y teléfono, con agilidad y empatía., • Resolver incidencias técnicas del programa o Integraciones, • Acompañar y guiar a nuestros clientes en el uso de la app., • Compartir feedback de calidad con nuestro equipo. Lo que buscamos en ti: • 1 año de experiencia en soporte técnico o service desk., • Nivel nativo de español e inglés profesional., • Atención al detalle y pasión por aprender cosas nuevas., • Habilidad para comunicarte con claridad, calidez y profesionalismo., • Capacidad para resolver problemas como un crack, de forma independiente. Plus que nos encantan: • Si has trabajado en una empresa de software parecido a nosotros, suma muchos puntos., • ¿Hablas otros idiomas? Te queremos aún más. Condiciones • Horario Flexible, • Oficina en Barcelona (Zona Metro Navas). Con una soleada ☀️ terraza para relajarse., • Snacks y café., • Salario (25.000€) 🏡 ¿Dónde y cómo se trabaja? En formato híbrido: parte del tiempo desde tu casa y parte desde la oficina.

En Actua, creemos en el poder transformador del aprendizaje y en cómo la tecnología puede impulsar el desarrollo profesional y personal. Buscamos para nuestro Learning Solutions Dream Team, un/a Learning Solutions Consultant apasionado/a, creativo/a y con visión estratégica para transformar entornos de aprendizaje corporativo. Si tienes al menos 5 años de experiencia en consultoría e implementación de plataformas LMS y gestión del talento para liderar proyectos con un enfoque consultivo, tecnológico y pedagógico, queremos conocerte. En este rol tendrás la oportunidad de conectar la tecnología con el desarrollo de personas, diseñando experiencias de aprendizaje que impacten positivamente a equipos y organizaciones. Queremos alguien muy tech-savvy, con un nivel avanzado de inglés, experiencia en gestión de proyectos y habilidades excepcionales de comunicación para interactuar con clientes nacionales e internacionales. ¿Qué harás? • Diseñar experiencias transformadoras: Traducir las necesidades de los clientes en soluciones innovadoras basadas en la Totara Talent Experience Platform, ayudando a empresas a alcanzar sus objetivos estratégicos de aprendizaje., • Inspirar y liderar proyectos estratégicos: Analizar y definir requerimientos, diseñar procesos funcionales y operativos, y guiar la implementación de soluciones con un enfoque colaborativo., • Facilitar la creatividad en equipo: Liderar talleres de Design Thinking para dinamizar la toma de decisiones y co-crear soluciones disruptivas con clientes y colegas., • Empoderar a los clientes: Ser el socio estratégico que acompaña a las empresas en su camino hacia el éxito, ayudándoles a maximizar el potencial de sus plataformas de aprendizaje., • Crear impacto tangible: Supervisar el alcance, calidad y sostenibilidad de los proyectos, asegurando que cada solución entregue valor real y medible., • Construir relaciones sólidas: Participar en las acciones de fidelización y preventa, fortaleciendo nuestra red de clientes y partners. Lo que buscamos en ti: • Visión estratégica y pasión por la tecnología: Capacidad para entender cómo las soluciones tecnológicas pueden transformar el aprendizaje en las organizaciones y en cómo utilizar nuestra tecnología para ello., • Habilidades de liderazgo y ownership real: Experiencia en gestión de proyectos y equipos, con la capacidad de motivar y dirigir hacia resultados excepcionales., • Mentalidad colaborativa: Habilidad para trabajar en equipos multiculturales y facilitar sesiones participativas con clientes y stakeholders., • Enfoque consultivo: Experiencia en implementar plataformas LMS y una comprensión profunda de los entornos de formación corporativa y su impacto en negocio., • Comunicación excepcional: Fluidez en español e inglés, con la capacidad de articular ideas complejas de forma clara y convincente. Requisitos Imprescindibles: • Vivir en Barcelona es imprescindible (por favor no te apuntes si no vives en la ciudad o alrededores), • Licenciado/a, • Experiencia como Consultor y/o Project Manager gestionando proyectos de implementación de LMS en el sector corporativo (mínimo 3 años), • Conocimiento de Administración de LMS’s, • Experiencia en facilitar sesiones con Design Thinking, • Tech-savy: con muchas habilidades y pasión por la tecnología, • Excelentes habilidades de comunicación oral y escrita, • Liderazgo, facilitación, trabajo en equipo y comunicación, • Facilidad de aprender rápidamente nuevas tecnologías y metodologías, • Orientación a resultados, • Hablar español nativo o bilingue., • Nivel de inglés MUY avanzado. Requisitos Deseados: • Experiencia en el ámbito de la consultoría., • Conocimientos AGILE ¿Qué te ofrecemos? Formarás parte de un equipo apasionado y comprometido con ofrecer soluciones de aprendizaje innovadoras en más de 1.000 organizaciones en España. Trabajamos en un entorno colaborativo y flexible, que fomenta la creatividad, el aprendizaje continuo y el crecimiento profesional. Nos mueve la innovación, y por eso trabarás con las tecnologías más avanzadas y líderes del sector como Totara, Articulate 360 AI, Vyong Go, GoodHabitz y Zoom entre otras. Además: • Salario fijo, • Contrato indefinido, • Seguro de Salud Adeslas Integral, • 28 días de vacaciones (26 a escoger + 2 por la empresa), • Jornada intensiva en verano (Julio y Agosto), • Modelo de trabajo híbrido: 2 días laborales en oficina (libre elección), • Viernes tarde libre, • Horario: Lunes a Jueves de 9-14 y 15-18:30 y Viernes intensivo: 8:30-14:30, • Horario flexible de entrada, • Regalo de cumpleaños (cheque regalo Amazon), • Envío de Vermut Electronic mensual, • Todo el café ecológico que puedas beber, • Fruta fresca en la oficina con Refruiting (Ametller), • Office at Home: Ordenador MacBook Pro, silla, pantallas, soportes, teclado y todo el material necesario, • Formación profesional en inglés para mejorar las habilidades de comunicación (con objetivo y a éxito) *Recomendado, • Formación interna con las tecnologías líderes del sector, • Oportunidades de desarrollo: formación y disponibilidad de días para asistir a conferencias, • Buen ambiente de oficina con espíritu Startup, políticas de bienestar, • Formar parte de un sector que tiene mucho impacto en las personas, • Unos compañeros increíbles, • Ecosistema de aplicaciones para trabajar y teletrabajar: Zoom, Google Chat, Bookker, Google Drive, TeamWork, Office. Nuestro Proceso: • Solicitud con currículum, • Respuesta a preguntas que nos ayudarán a conocerte mejor, • Entrevista #1 a través de Zoom con People Team, • Entrevista #2 a través de Zoom con Learning Solutions Team, • Entrevista #3 presencial con Dirección, • Entrevista #4 presencial para presentar un caso de estudio, • Test de personalidad, • Oferta En Actua estamos comprometidos en crear una fuerza laboral diversa e inclusiva. Construir equipos diversos se traduce en entornos de trabajo que generan mejores resultados para las personas, los equipos y las organizaciones. Somos una empresa que ofrece igualdad de oportunidades y celebra la diversidad de nuestros empleados, clientes y usuarios.

Fashion Customer Representative. Deliver exceptional customer support through phone, email, chat, and digital channels. Escalate issues as needed to ensure seamless customer satisfaction.

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

About Impress: Join Europe’s #1 orthodontic chain and a leader in Health-Tech innovation. With over 140 clinics across 10 countries, we are combining medical expertise with top-tier technology to revolutionize the invisible aligner market. The Role: We are seeking an Operations Intern person to become the backbone of our data management. In this role, you will maintain the integrity of our tracking tools and drive efficiency across our international markets. Key learning areas for the role: • Provide excellent customer experience to each of our patients. Form a good relationship with our customers and keep them excited about their journey to a perfect smile., • Provide customer support via calls (video and audio), emails, sms or WhatsApp and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product, and guide customers through the process & timelines, as well as explain requirements and help them complete documentation where necessary., • Recognize and proactively report trends and potential weaknesses and help improve our products & processes., • Work with your teammates to create a positive, high-energy atmosphere. Who You Are: • Data-Driven: You have knowlenge on how working with spreadsheets (Excel/Google Sheets) and handling large datasets., • Structured: You are organized, detail-oriented, and love bringing order to complex situations., • Communicator: You have at least a professional level in English and Spanish (written and spoken). Any other language (Italian, German etc...) will be considered a plus, • Bonus Points: Experience with Airtable, Power Query, or Looker Studio. Why Join Us: • 30-hour weekly schedule internship, • Internship monthly reimbursement: €600, • Modern, well-equipped offices with high-end technology., • Special benefits and discounts on company services and products., • Free Gym inside our offices., • Comprehensive training programs for professional growth., • Dedicated support team to assist with administrative and operational tasks., • Dynamic, fast-paced environment offering impressive career development opportunities. We're offering an internship contract for this position. Any other contract interest will be rejected. At Impress, we foster a culture of inclusion and diversity. We celebrate the individual strengths, perspectives, and experiences of our employees and encourage all candidates to apply, regardless of race, color, religion, gender identity, sexual orientation, disability, or any other factor.🌈💪

Permisso is building the data infrastructure for the future of European Financial Services. We provide the "rails" that allow companies to access real-time financial and employment data, making financial products fairer and faster for everyone. 💻 Tools & Tech • Modern Stack: TypeScript & MongoDB (Backend), React (Frontend), and Python (Data Services)., • Infrastructure: We run all our infrastructure in GCP, using containers orchestrated by GKE, and managed using Terraform., • Engineering Culture: We follow SOLID principles, Clean Code, Testing, and robust CI/CD practices. We look for the balance that provides our customers with the features they need while maintaining the quality that will ensure our long term maintainability and sustainability., • Top-tier Hardware: We provide a MacBook Pro to every engineer from day one. 📍 The Office & Culture We are an office-first company because we believe the high-bandwidth collaboration and spontaneous creativity of working together in person is irreplaceable. • The Hub: Our HQ is located in the heart of Barcelona in Aticco Bailén (Carrer Bailén between Aragó and València). Enjoy a change of scenery or a quick workout with access to an on-site gym and two terraces that offer different ambiances for work or breaks., • The Balance: We use remote work as a tool to ensure you can create the work-life harmony that fits you best. 🚀 The Role At Permisso, you aren't just "writing code"—you are designing the financial architecture of Europe. As a member of our cross-functional product teams, you will: • Build & Scale: Develop new features for our real-time data analysis platform, AI products or low-code/no-code tools that allow our customers to integrate our services seamlessly., • Engineering Excellence: Write maintainable, well-tested code. We value Software Testing as a fundamental part of our development lifecycle to ensure long-term product stability., • Collaborate: Work closely with designers and fellow engineers to solve complex data and scalability problems., • Iterate: Use market feedback to refine the product, focusing on UX and velocity. 👤 What We’re Looking For • Experience: 4+ years of experience, ideally in startup environments where you’ve seen different ways of building products., • Technical Depth: Strong knowledge of OOP, Design Patterns, and a deep commitment to Software Quality ., • Mindset: You are highly motivated, unafraid of taking risks, and ready to take on responsibilities in your daily work., • Communication: Full professional proficiency in English and a desire to give and receive open, direct feedback. 💰 Compensation & Perks • Base Salary: €45,000 - €65,000 (Based on seniority and standardized via our career ladder)., • Performance Bonus: Up to 10% annual variable pay (paid every six months)., • Equity: Phantom Shares - we want you to have a real stake in our growth and a share in the success of an exit or IPO., • Time Off: 26 days total (23 days vacation + your Birthday + Dec 24th & 31st). 📋 The Hiring Process We respect your time and aim for a transparent, efficient process: • Intro Call: A 45-minute chat about what motivates you and what drives us., • Practical Test: A 2-4 hour home task to showcase your approach to code and quality., • Technical Review: A deep dive into your test and your previous engineering experience., • Team Meet & References: Meet your future colleagues and a quick reference check., • Offer: Welcome to Permisso! 🏢 Who We Are Founded by three experienced fintech entrepreneurs and backed by top-tier international investors ( JME, Draper B1, Notion Capital ), Permisso is removing the friction from financial services. We help the new wave of fintechs and insurtechs collect and digest user data securely and automatically, moving the industry toward a transparent, digital-first future.

Sobre nosotros 👥 En Volkswagen Group Retail S.L.U. nos dedicamos a gestionar la Red de Concesionarios Oficiales de las marcas Volkswagen, Audi, Seat, Cupra, Skoda, Porsche y Volkswagen Vehículos Comerciales más importantes de España. Somos parte de Porsche Holding , el mayor distribuidor de automóviles de Europa, con más de 33,000 empleados y con presencia en más de 30 países, entre esos España. En VGRS creemos en lo que hacemos, creemos que los 1.600 empleados que formamos parte del Grupo somos los que damos forma al éxito de nuestra organización, y por ello, nos superamos día a día y aspiramos a ser los pioneros en el futuro de la movilidad. Apostamos por la promoción interna, es por eso que tenemos como objetivo que el 90% de nuestras vacantes se cubran a través de nuestro talento interno. Nos atrevemos a cosas nuevas, somos valientes e innovadores, vivimos la diversidad en todas sus facetas, cumplimos con nuestra palabra, estamos orgullosos de nuestros resultados y trabajamos bajo la premisa “ nosotros en vez de yo ”. ¿ Cómo será tu día a día como Gestor de Leads? 📝 • Elaborar estadísticas de cierre y retorno de leads., • Impulsar campañas especiales del depto. de ventas y de la marca., • Realizar presupuestos en función de la política de precios marcada por la concesión, si es viable la venta online, • Asignar lead al equipo comercial de exposición y hacer seguimiento de los leads asignado vía telf., email, chat., • Asegurar estándares establecidos por la marca, • Manejar todos los portales y canales que usa la concesión para la concesión para anunciar sus productos y servicios a través de internet., • Identificar los tipos de clientes y sus posibles necesidades a través del web., • Recepcionar Leads de clientes vía telemática y asesoramiento vía online., • Actualizar ofertas en los diversos portales y manejo de todos los portales establecidos, corporativos y móviles que la concesión utiliza para anunciar sus productos por internet., • Identificar tipo de cliente y necesidad posible que han entrado a través del canal digital., • Registrar potenciales clientes que muestran interés por un servicio o en la adquisición de un vehículo por el canal digital., • Realizar presupuestos en función de la política de precios marcada por la concesión y si es viable realizar la venta online. ¿Qué te ofrecemos? 👀 • Horario de Lunes a Viernes de 9:00 a 18:00h (100% presencial), • Retribución Flexible, • Seguro de vida a cargo de la empresa, • Salario fijo + variable, • Proyección profesional en multinacional consolidada en el sector, • Descuentos especiales de empleados VGRS, • Ubicación: Zona Franca – Barcelona Tu perfil encaja con la posición si... 🧐 • Formación en Administración, Comercio, Marketing o Ventas ., • Experiencia previa en gestión de leads, atención al cliente digital o ventas (valorable en automoción)., • Manejo de CRM, portales online y canales digitales (email, chat, teléfono, web)., • Capacidad para realizar seguimiento comercial de leads ., • Perfil analítico y orientado a resultados , con foco en conversión y cierre., • Buenas habilidades de comunicación, organización y trabajo en equipo ., • Persona proactiva, digital, orientada al cliente y alineada con los valores del grupo. Si buscas una empresa que valore tu talento y tus iniciativas, te brinde crecimiento profesional, compartes nuestros valores acerca de la responsabilidad hacia el medio ambiente y sociedad, y, además, vienes dispuesto a asumir nuevos retos uniéndote a un gran equipo… ¡Nos encantará saber de ti! 🔑Nosotros te entregamos la llave de tu nueva carrera y tú solo… ¡acelera! 🚗

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

About Impress Impress is a fast-growing med-tech company modernizing orthodontic care through advanced, doctor-led clear aligner treatments . We help people achieve a healthy and confident smile through a seamless, technology-driven patient journey. We operate across three major regions — the US, UK, and EU , with more than 200 clinics and arapidly growing community of happy patients. Our data team plays a key role in powering clinical operations, marketing intelligence, and businessstrategy by building reliable, scalable, and high-quality data pipelines and models. Role Overview We are looking for a strong Data Engineer to join our Data Team . You’ll work on core data infrastructure, support large-scale data initiatives, and help build a robust, reliable, and future-proof data ecosystem as we scale globally. You should be experienced with modern data engineering tools, comfortable working with diverse storage systems and formats, and capable of applying software engineering best practices. Key Projects You Will Work On You will be deeply involved in several strategic initiatives: Collecting richer patient data to support marketing optimization and personalization. Call center and chat automation , as well as improving quality and analytics for communication channels. Improving overall data quality , observability, lineage, and reliability across datasets. Migrating from Redshift to ClickHouse to improve performance, scalability, and cost efficiency. Tech Stack You’ll Use Our modern data platform is built on: DBT (data modeling and transformation) Airflow (orchestration) Redshift → ClickHouse (DWH migration in progress) Various storage formats: Parquet, JSON, CSV , and more Key Responsibilities Data Pipeline Development Design, build, and maintain reliable data pipelines using Airflow, DBT, and AWS services. Ensure pipelines are modular, testable, and follow best software engineering practices. Implement unit tests, integration tests, and data validations for ETL/ELT workflows. Data Architecture & Warehousing Contribute to the Redshift-to-ClickHouse migration , optimizing schema design, storage formats, and query performance. Evaluate and optimize data storage across structured and semi-structured formats. Ensure data models are stable, efficient, and maintainable. Data Quality & Observability Implement and improve data quality checks, automated validations, and anomaly detection. Contribute to data lineage, documentation, and metadata management. Monitor and troubleshoot issues in pipelines, storage, and transformations. Cross-Team Collaboration Work closely with Marketing, Product, Engineering, and Operations teams to collect and deliver high-quality data. Translate business needs into scalable and cost-efficient data solutions. Support data consumers with access, tooling, and best practices. Required Skills & Experience 5+ years of experience as a Data Engineer working on large-scale data platforms. Strong experience with DBT , Airflow , and cloud environments (preferably AWS ). Deep understanding of data warehouse technologies , ideally Redshift and/or ClickHouse. Strong knowledge of data storage formats (Parquet, JSON, CSV) and distributed data patterns. Solid software engineering fundamentals: Writing clean, maintainable code Version control CI/CD workflows Automated testing for pipelines Strong SQL skills and experience optimizing queries. Familiarity with Python for ETL, orchestration, or tooling. Nice to Have Understanding of data governance, access control, and security. Experience supporting data for marketing automation and CRM systems. Knowledge of event-driven data processing and streaming. What We Offer Opportunity to work on critical, high-impact data systems across multiple regions. A modern data stack. Collaboration with cross-functional teams across engineering, operations, and marketing. A mission-driven environment where your work directly impacts patient experience and companygrowth. Support for courses, certifications, and career development. Work fully remotely, or in our central Barcelona HQ

Our client is a Tier 1 LegalTech unicorn transforming how the world accesses legal knowledge. Combining deep legal expertise with AI and advanced analytics, they empower professionals to make faster, smarter decisions across leading law firms, universities, corporations, and public institutions. Join their mission as a Python Full Stack Engineer and help shape the future of legal intelligence with cutting‑edge, AI‑driven technology, modern engineering practices, and a high‑impact product used globally by legal professionals. Main Responsibilities Build and maintain scalable, modular UI components using Python and TypeScript Work closely with designers, developers, and product managers to deliver responsive, high-performing web applications Ensure accessibility compliance (WCAG), cross-browser compatibility, and mobile-first responsiveness Optimize application performance using Lighthouse, DevTools, and best practices for Core Web Vitals Integrate front-end applications with headless CMS platforms (e.g., Strapi) and backend services Maintain high code quality through unit testing, code reviews, and adherence to best practices Identify and troubleshoot frontend and backend issues in collaboration with QA engineers and cross-functional stakeholders Core Skills/Experience 6+ years in frontend and backend development Proficiency in TypeScript, Python, and Flask or FastAPI Experience with Web Components, Strapi, Docker, Git, and CI/CD pipelines Familiar with Core Web Vitals, Lighthouse, DevTools, and Unix systems Strong debugging, testing, and performance optimization skills Nice to have: React, Next.js, SSR, or SSG and background in legal or regulatory tech What's on offer A dynamic, collaborative culture that encourages innovation Flexible working hours and remote-friendly policies Focus on mental health and holistic well-being Ongoing professional growth and development opportunities Diverse, multicultural teams A space where creativity and experimentation are welcomed Regular team-building activities and community engagement Access to cutting-edge legal technology platforms and tools Our recruitment process Step 1: Interview with one of our recruiter Step 2: Screening with Tech Lead Step 3: Home test Step 4: Tech interview with HM Step 5: Behaviour Interview Step 6: Coffee chat with VP of Engineering

Sales Development Representative (DACH market) Barcelona, hybrid Salary: €50-60k OTE (DOE) Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. What you’ll do • Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH., • Qualify leads and book discovery calls / demo appointments for the senior sales team., • Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way., • Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume., • Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients., • Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. What we’re looking for • Excellent German (C2 / native-level) and strong English (business fluent), • 1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment., • Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations., • Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections., • Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach., • Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. What you get (offer highlights) • A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH., • Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility., • Great opportunity for growth and advancement as the company scales internationally., • Being part of a dynamic, international and ambitious team focused on innovation and results. xcskxlj, • Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

Your Day-to-Day Deliver exceptional customer support through phone, email, chat, and digital channels Provide pre- and post-sales guidance, ensuring every customer feels valued and understood Maintain expert knowledge of products and collections Log and manage all interactions within our systems, me

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Customer Service Executive Sector: Juguetes y piezas de colección Ubicación: España, Barcelona Tipo de contrato: Full time, permanente Sobre POP MART POP MART (09992.HK ) es una de las principales compañías globales en la industria de la cultura pop y el entretenimiento. Centrada en la propiedad intelectual (IP), POP MART ha construido una plataforma integral para la incubación creativa y la operación de IP, empoderando a creadores de todo el mundo y ofreciendo a los consumidores productos emocionantes, servicios y experiencias inmersivas. POP MART identifica y apoya a artistas y diseñadores emergentes a nivel internacional, creando IPs de personajes populares a través de un sólido sistema de desarrollo y gestión. Nuestro portafolio incluye personajes icónicos como MOLLY, SKULLPANDA, DIMOO, THE MONSTERS e Hirono. POP MART opera más de 500 tiendas físicas y más de 2.300 Robo Shops en más de treinta países y regiones, y mediante múltiples plataformas de comercio electrónico transfronterizo llega a audiencias en más de noventa países y regiones, llevando alegría a jóvenes consumidores en todo el mundo. POP MART ha desarrollado un ecosistema integral de comercialización de IP que abarca múltiples industrias, fortaleciendo los vínculos emocionales entre fans y personajes, a la vez que explora nuevas oportunidades de creación de valor. Nuestras iniciativas incluyen el primer parque temático inmersivo del mundo en la industria de los art toys, la expansión de sus IPs en los mercados globales mediante licencias y co-branding con marcas líderes, y la organización de exposiciones de art toys y ferias temáticas de IP a nivel internacional. En Europa, POP MART ha establecido una fuerte presencia en mercados clave como Reino Unido, Francia, Italia, Alemania, Países Bajos y España, y está expandiéndose hacia nuevos mercados de alto potencial. Esta expansión acerca POP MART a los fans europeos y ofrece nuevas formas de conectar con nuestros personajes e historias. Para más información, visita y nuestra página de LinkedIn Careers. Qué esperar POP MART es una empresa dinámica, con un equipo joven y multicultural, donde podrás: • Contribuir al crecimiento del negocio europeo que combina retail, arte y narración creativa, • Trabajar con equipos apasionados en diferentes países, unidos por el amor a los juguetes de diseño y experiencias de cliente únicas, • Desarrollar tus habilidades a través de proyectos prácticos, aprendizaje colaborativo y oportunidades para explorar nuevas ideas Beneficios POP MART ofrece a sus empleados: • Regalos mensuales con los últimos diseños de POP MART, • Un sistema estructurado de bonus vinculado al rendimiento de la empresa, • Acceso a un programa confidencial de asistencia al empleado (EAP) para apoyo psicológico y de bienestar, • Eventos de equipo regulares para compartir ideas y celebrar logros El Rol y el Candidato El/la Customer Service Executive (CSE) desempeñará un papel clave apoyando a los clientes minoristas y de comercio electrónico de POP MART en Europa. El rol abarca la gestión de reclamaciones en tienda, el servicio postventa, el seguimiento de productos defectuosos y el soporte al servicio online. En estrecha colaboración con la sede central, el/la CSE garantizará que los comentarios de los clientes sean recogidos, escalados y resueltos, contribuyendo tanto a la satisfacción del cliente como a la mejora operativa. El/la candidato/a ideal tendrá una fuerte orientación al servicio, excelentes habilidades de comunicación y resiliencia en la gestión de reclamaciones en entornos minoristas y online de ritmo acelerado. Responsabilidades • Soporte a tiendas locales: Gestionar reclamaciones en tienda (disputas en las colas, actividades de revendedores, problemas de actitud en el servicio), asegurando una resolución rápida y justa., • Comunicación con clientes: Interactuar con clientes mediante los canales adecuados (presencial, teléfono o chat) para aclarar inquietudes, identificar causas raíz y garantizar un proceso de resolución completo., • Postventa en tienda: Gestionar reembolsos y cambios por problemas de calidad, coordinándose con la sede central para cerrar los casos de manera eficiente y puntual., • Gestión de productos defectuosos: Registrar y categorizar reclamaciones, documentar las causas, hacer seguimiento de volúmenes según nivel de defecto y decidir la gestión correspondiente (devolución a almacén, uso para exposición o destrucción)., • Feedback y mejora: Recoger problemas recurrentes de clientes, elaborar informes estructurados y colaborar con la sede central para optimizar productos y servicios. Requisitos • Mínimo 1 año de experiencia en atención al cliente o en un rol de servicio similar (ej. retail, hostelería). Se valora experiencia previa en gestión de reclamaciones y relaciones con clientes., • Nativo o competencia profesional (nivel B2 o superior) del castellano, con inglés requerido como segundo idioma de trabajo., • Capacidad para identificar rápidamente las necesidades del cliente, analizar problemas y proponer soluciones prácticas y rápidas., • Fuerte orientación al cliente, con capacidad de gestionar emociones y mantener la profesionalidad en situaciones difíciles., • Comunicación clara, estructurada y segura, con flexibilidad para gestionar imprevistos en entornos dinámicos., • Familiaridad con sistemas CRM y herramientas de atención al cliente; velocidad mínima de tecleo: 50 palabras por minuto Deseable (pero no esencial) • Experiencia en la industria del juguete o en retail de cultura pop, • Conocimiento del panorama retail local y europeo, • Comprensión de las tendencias en el mercado de art toys y coleccionables, • Competencia en mandarín (se considerará una ventaja para la comunicación con la sede central) Si deseas formar parte del camino de POP MART y crees que tienes las habilidades y la pasión para contribuir, haz clic en Solicitar y envíanos tu CV.

ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco , buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care , serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. ✨ Tus responsabilidades principales • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Identificar y convertir clientes potenciales. 🔎 Requisitos clave • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Experiencia valorable: Atención al cliente en el sector financiero. 💡 Y lo más importante, tus habilidades personales • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Responsabilidad e iniciativa para proponer mejoras. 🎁 Lo que te ofrecemos • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder., • Flexibilidad para favorecer la conciliación personal y profesional. 📩 ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a indicando en el asunto: Candidatura Agente Customer Care .

Our client is a Tier 1 LegalTech unicorn transforming how the world accesses legal knowledge. Combining deep legal expertise with AI and advanced analytics, they empower professionals to make faster, smarter decisions across leading law firms, universities, corporations, and public institutions. Join their mission as a Python Full Stack Engineer and help shape the future of legal intelligence with cutting‑edge, AI‑driven technology, modern engineering practices, and a high‑impact product used globally by legal professionals. Build and maintain scalable, modular UI components using Python and TypeScript Work closely with designers, developers, and product managers to deliver responsive, high-performing web applications Optimize application performance using Lighthouse, DevTools, and best practices for Core Web Vitals Integrate front-end applications with headless CMS platforms (e.g., Strapi) and backend services Maintain high code quality through unit testing, code reviews, and adherence to best practices Identify and troubleshoot frontend and backend issues in collaboration with QA engineers and cross-functional stakeholders 6+ years in frontend and backend development ~ Proficiency in TypeScript, Python, and Flask or FastAPI ~ Experience with Web Components, Strapi, Docker, Git, and CI/CD pipelines ~ Familiar with Core Web Vitals, Lighthouse, DevTools, and Unix systems ~ Strong debugging, testing, and performance optimization skills ~ React, Next.js, SSR, or SSG and background in legal or regulatory tech Flexible working hours and remote-friendly policies Ongoing professional growth and development opportunities Access to cutting-edge legal technology platforms and tools Screening with Tech Lead Step 3: Home test Step 6: Coffee chat with VP of Engineering

Do you want to join a scale-up that’s transforming urban mobility ? At Mitte , we’re fully digitizing parking and building management, helping operators and cities optimize sales, automate processes, and improve user experience . Our platform already handles over 900,000 transactions per month across Europe and the US. What you’ll do • Develop new product features and modules ( Vue.js, Nest.js, React Native, Flutter )., • Analyze and leverage data to improve billing, occupancy, and decision-making., • Optimize deployments and automate environments ( DevOps, CI/CD )., • Build integrations with external systems and APIs., • Explore and implement AI models for pricing optimization, process automation, and predictive analytics . Why Mitte? • Manage rates centrally, consolidate payments and reports, and gain full operational visibility ., • Work in a young, innovative, and passionate team eager to learn and tackle challenges., • Scale-up environment : see your impact directly and grow fast., • Hybrid model : Barcelona office + 1 day remote., • Flexible schedule and supportive team culture with afterworks and continuous learning. Our stack Vue.js · Nest.js · React Native · Flutter · PostgreSQL · MongoDB · AWS · Terraform/Terragrunt · N8N · Retell AI · Twilio What we’re looking for • +3 years of software development experience ., • Solid experience with Node.js backend and modern frontend frameworks ( Vue.js preferred )., • Experience with relational and non-relational databases ., • Product engineering mindset: clean code, testing, efficiency., • Autonomy, curiosity, and strong communication skills. Selection process 1️⃣ 30-minute online chat with the founders 2️⃣ 90-minute technical interview onsite with a practical case 📩 Ready to drive the future of mobility?

Your Day-to-Day Deliver exceptional customer support through phone, email, chat, and digital channels Provide pre- and post-sales guidance, ensuring every customer feels valued and understood Maintain expert knowledge of products and collections Log and manage all interactions within our systems, me

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android) Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams) Proficiency in English and Spanish (both verbal and written) Strong customer service orientation and communication skills Ability to manage technical tickets efficiently, ensuring resolution or proper escalation Commitment to maintaining up-to-date technical knowledge and best practices Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) &##128073; WHAT WILL YOU DO? &##128072; Provide first-line technical support to users across global locations Diagnose and resolve IT-related issues related to operating systems, applications, and devices Log, track, and manage incidents and service requests using the ticketing system Escalate complex issues to the appropriate teams following established procedures Deliver support through multiple channels: phone, chat, email, and in-person when required Contribute to continuous improvement by documenting solutions and updating knowledge bases Ensure high customer satisfaction through timely and professional service delivery &##128640; WHY US? &##128640; Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops Take charge of your development with an annual personal training budget and company-paid certifications Enjoy flexibility with remote work options and adaptable policies Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android) Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams) Proficiency in English and Spanish (both verbal and written) Strong customer service orientation and communication skills Ability to manage technical tickets efficiently, ensuring resolution or proper escalation Commitment to maintaining up-to-date technical knowledge and best practices Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) &##128073; WHAT WILL YOU DO? &##128072; Provide first-line technical support to users across global locations Diagnose and resolve IT-related issues related to operating systems, applications, and devices Log, track, and manage incidents and service requests using the ticketing system Escalate complex issues to the appropriate teams following established procedures Deliver support through multiple channels: phone, chat, email, and in-person when required Contribute to continuous improvement by documenting solutions and updating knowledge bases Ensure high customer satisfaction through timely and professional service delivery &##128640; WHY US? &##128640; Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops Take charge of your development with an annual personal training budget and company-paid certifications Enjoy flexibility with remote work options and adaptable policies Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Do you want to join a scale-up that’s transforming urban mobility ? At Mitte , we’re fully digitizing parking and building management, helping operators and cities optimize sales, automate processes, and improve user experience . Our platform already handles over 900,000 transactions per month across Europe and the US. What you’ll do Develop new product features and modules ( Vue.js, Nest.js, React Native, Flutter ). Analyze and leverage data to improve billing, occupancy, and decision-making. Optimize deployments and automate environments ( DevOps, CI/CD ). Build integrations with external systems and APIs. Explore and implement AI models for pricing optimization, process automation, and predictive analytics . Why Mitte? Manage rates centrally, consolidate payments and reports, and gain full operational visibility . Work in a young, innovative, and passionate team eager to learn and tackle challenges. Scale-up environment : see your impact directly and grow fast. Hybrid model : Barcelona office + 1 day remote. Flexible schedule and supportive team culture with afterworks and continuous learning. Our stack Vue.js · Nest.js · React Native · Flutter · PostgreSQL · MongoDB · AWS · Terraform/Terragrunt · N8N · Retell AI · Twilio What we’re looking for ~+3 years of software development experience . ~ Solid experience with Node.js backend and modern frontend frameworks ( Vue.js preferred ). ~ Experience with relational and non-relational databases . ~ Product engineering mindset: clean code, testing, efficiency. ~ Autonomy, curiosity, and strong communication skills. Selection process 1️⃣ 30-minute online chat with the founders 2️⃣ 90-minute technical interview onsite with a practical case &##128233; Ready to drive the future of mobility?

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño &##127969; Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación . Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo &##128155; Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo &##128064; &##Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Atención al cliente por teléfono, email y chat , de forma ágil y personalizada. Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos. Informar al cliente del estado de su pedido de forma clara y proactiva. Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente. Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes. Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿Experiencia previa en Customer Care. Castellano e inglés obligatorios (otros idiomas serán un plus). Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… Te interesa el mundo de la decoración y el diseño . Sabes escuchar al cliente y detectar sus necesidades reales. Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿Horario de mañanas : de 8:30h a 16:30h. &##4 días presencial + 1 día de teletrabajo . &##Contrato indefinido a jornada completa . &##Nuevas oficinas próximamente . &##Un equipo joven, cercano y con muy buen ambiente .

Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño &##127969; Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación . Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo &##128155; Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo &##128064; &##Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Atención al cliente por teléfono, email y chat , de forma ágil y personalizada. Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos. Informar al cliente del estado de su pedido de forma clara y proactiva. Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente. Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes. Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿Experiencia previa en Customer Care. Castellano e inglés obligatorios (otros idiomas serán un plus). Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… Te interesa el mundo de la decoración y el diseño . Sabes escuchar al cliente y detectar sus necesidades reales. Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿Horario de mañanas : de 8:30h a 16:30h. &##4 días presencial + 1 día de teletrabajo . &##Contrato indefinido a jornada completa . &##Nuevas oficinas próximamente . &##Un equipo joven, cercano y con muy buen ambiente .

Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño &##127969; Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación . Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo &##128155; Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo &##128064; &##Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Atención al cliente por teléfono, email y chat , de forma ágil y personalizada. Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos. Informar al cliente del estado de su pedido de forma clara y proactiva. Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente. Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes. Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿Experiencia previa en Customer Care. Castellano e inglés obligatorios (otros idiomas serán un plus). Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… Te interesa el mundo de la decoración y el diseño . Sabes escuchar al cliente y detectar sus necesidades reales. Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿Horario de mañanas : de 8:30h a 16:30h. &##4 días presencial + 1 día de teletrabajo . &##Contrato indefinido a jornada completa . &##Nuevas oficinas próximamente . &##Un equipo joven, cercano y con muy buen ambiente .

Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño &##127969; Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación . Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo &##128155; Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo &##128064; &##Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Atención al cliente por teléfono, email y chat , de forma ágil y personalizada. Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos. Informar al cliente del estado de su pedido de forma clara y proactiva. Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente. Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes. Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿Experiencia previa en Customer Care. Castellano e inglés obligatorios (otros idiomas serán un plus). Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… Te interesa el mundo de la decoración y el diseño . Sabes escuchar al cliente y detectar sus necesidades reales. Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿Horario de mañanas : de 8:30h a 16:30h. &##4 días presencial + 1 día de teletrabajo . &##Contrato indefinido a jornada completa . &##Nuevas oficinas próximamente . &##Un equipo joven, cercano y con muy buen ambiente .

Sobre la Empresa En IATI Seguros no solo somos referentes en seguros de viaje online; somos una comunidad de mentes inquietas que no deja de crecer. Con más de un siglo de historia y un espíritu joven y tecnológico, lideramos el mercado gracias a nuestra capacidad de innovación y nuestra obsesión por el bienestar del viajero. ¿Por qué unirte a nuestro equipo? • Crecimiento imparable: Estamos en plena expansión. Aquí no vienes a mantener procesos, vienes a crearlos y a evolucionar con nosotros., • Equipos dinámicos y vibrantes: Trabajamos en un entorno ágil y creativo, rodeados de talento que disfruta colaborando y compartiendo ideas., • Pasión real por el cliente: No gestionamos expedientes, cuidamos personas. Nuestra vocación de servicio es lo que nos hace únicos., • ADN Viajero: Entendemos el mundo porque nos encanta explorarlo. Sobre el Rol El objetivo principal de este rol es responder a las preguntas de los clientes de forma rápida y efectiva, resolviendo problemas con empatía y cuidado para asegurar la mejor experiencia posible, desde la compra del seguro hasta el regreso del viaje. El Técnico/a debe documentar al equipo interno las preocupaciones para mejorar la calidad y adaptarse a las necesidades del cliente para identificar oportunidades de venta, fomentando la lealtad y mejorando la credibilidad de la marca. Responsabilidades • Gestión Multicanal y Resolución:, • Atender al cliente y resolver sus dudas a través de teléfono, correo electrónico y chat., • Gestionar y solucionar quejas y tramitar anulaciones de pólizas y devoluciones., • Realizar el seguimiento en el caso de que la consulta quede abierta., • Venta y proactividad comercial:, • Proporcionar la información adecuada para facilitar la venta., • Adaptarse a las necesidades del cliente para identificar las oportunidades de venta (up-selling o cross-selling)., • Mantener el contacto directo con clientes por diferentes canales., • Gestión de datos y calidad:, • Modificar datos personales o fechas para mantener la Base de Datos (BBDD) actualizada., • Detectar errores técnicos o incongruencias en los condicionados y registrar y reportar las incidencias., • Ejecutar acciones de fidelidad., • Tareas secundarias:, • Sustituir al personal en periodos de ausencia para asegurar la continuidad del servicio., • Colaborar con otros miembros del equipo., • Asistir en eventos puntuales y ofrecer atención presencial a clientes. Calificaciones • Mínimo de 1 a 2 años de experiencia en puesto similar o en atención al cliente., • Experiencia en venta telefónica o puerta fría o en call center. Formación requerida • Estudios de Bachillerato., • Ciclo de grado superior o medio de administración o ventas., • Grados en Relaciones públicas, Turismo o de otras especialidades. Conocimientos deseables • Conceptos aseguradores y Ley del contrato del Seguro., • Cursos de asertividad e Inteligencia emocional. Idiomas • Italiano nativo o profesional., • Español nativo o profesional., • Inglés valorable. Herramientas • Plataformas de Gestión: Uso del Back office interno para la gestión de pólizas., • Productividad: Dominio de Google Workspace. Competencias personales • Comunicación efectiva y empatía., • Espíritu Colaborativo y de Equipo., • Proactividad e Iniciativa para la mejora continua., • Orientación al Cliente (Interno y Externo)., • Adaptabilidad., • Atención al Detalle., • Capacidad Analítica., • Compromiso y Autonomía., • Creatividad e Innovación., • Gestión de Proyectos y Gestión del Tiempo., • Liderazgo., • Negociación., • Pensamiento Estratégico., • Planificación. Ofrecemos • Horario L-J 9:00 a 14:00 y 15:00 a 18:00 y V 8:00 a 15:00., • Contrato indefinido., • Paquete retributivo competitivo acorde mercado salarial y variable según objetivos., • Otros beneficios internos., • Trabajo remoto., • Formación interna. Declaración de Igualdad de Oportunidades Nuestro Compromiso con tu Talento En IATI Seguros, estamos convencidos de que el talento no tiene etiquetas. Nos esforzamos por crear un entorno donde puedas alcanzar tu máximo potencial bajo principios de equidad y respeto. • Igualdad Real: Contamos con un Plan de Igualdad dinámico que garantiza que cada paso en tu carrera se base exclusivamente en tus capacidades y méritos., • Mejora Continua: No nos detenemos; auditamos y evolucionamos constantemente nuestras políticas para asegurar prácticas de crecimiento profesional igualitarias., • Cultura Inclusiva: Promovemos un

En Comeback, estamos creciendo y buscamos alguien especial... Somos una startup tech ubicada en Barcelona que crea soluciones de fidelización y marketing para todo tipo de negocios haciendo que sus clientes vuelvan! Llevamos más de 2 años desde que nacimos y no hemos parado de crecer, pero ahora sí que sí, necesitamos un Especialista en Soporte para que lidere esta área. ¿Somos una Startup por lo que todo avanza muy rápido, se prueban diferentes ideas y se implementan en cuestión de dias por lo que estamos siempre en constante aprendizaje. Creemos en nuestro equipo y damos libertad. Serás nuestra voz y ojos, el primer contacto con nuestros clientes y un pilar clave para su experiencia. Asimismo, apoyarás el desarrollo y mejora de nuestros productos. Atender a nuestros clientes a través de WhatsApp, chat, correo y teléfono, con agilidad y empatía. Resolver incidencias técnicas del programa o Integraciones Acompañar y guiar a nuestros clientes en el uso de la app. Compartir feedback de calidad con nuestro equipo. 1 año de experiencia en soporte técnico o service desk. ~ Nivel nativo de español e inglés profesional. ~ Atención al detalle y pasión por aprender cosas nuevas. ~ Capacidad para resolver problemas como un crack, de forma independiente. Si has trabajado en una empresa de software parecido a nosotros, suma muchos puntos. ~¿Hablas otros idiomas? Horario Flexible Oficina en Barcelona (Zona Metro Navas). En formato híbrido: parte del tiempo desde tu casa y parte desde la oficina.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English and German via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based or interested in location to the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English and German is a must. Spanish or French is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xcskxlj Join us in delivering exceptional support to our Infinni platform users!

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? • Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android), • Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams), • Proficiency in English and Spanish (both verbal and written), • Strong customer service orientation and communication skills, • Ability to manage technical tickets efficiently, ensuring resolution or proper escalation, • Commitment to maintaining up-to-date technical knowledge and best practices, • Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) 👉 WHAT WILL YOU DO? 👈 • Provide first-line technical support to users across global locations, • Diagnose and resolve IT-related issues related to operating systems, applications, and devices, • Log, track, and manage incidents and service requests using the ticketing system, • Escalate complex issues to the appropriate teams following established procedures, • Deliver support through multiple channels: phone, chat, email, and in-person when required, • Contribute to continuous improvement by documenting solutions and updating knowledge bases, • Ensure high customer satisfaction through timely and professional service delivery 🚀 WHY US? 🚀 Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: • Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level, • Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops, • Take charge of your development with an annual personal training budget and company-paid certifications, • Enjoy flexibility with remote work options and adaptable policies, • Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance, • WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

A leading chat marketing platform based in Barcelona is seeking a Compliance Partner responsible for managing compliance cases and advising on employee relations. This role involves coordinating with various departments, ensuring compliance with employment law across international settings, and lead

A leading Chat Marketing platform in Barcelona, Spain is looking for a Machine Learning Engineer to join their AI Core team.

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Junior System Administrator (Call center – Sprinklr Platform). Assist in managing the contact center platform, ensuring it is properly configured and working, including customer contact channels such as IVR, email, chatbot, live chat, and the contact form. Participate in regular "mystery calls" to

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android) Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams) Proficiency in English and Spanish (both verbal and written) Strong customer service orientation and communication skills Ability to manage technical tickets efficiently, ensuring resolution or proper escalation Commitment to maintaining up-to-date technical knowledge and best practices Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) &##128073; WHAT WILL YOU DO? &##128072; Provide first-line technical support to users across global locations Diagnose and resolve IT-related issues related to operating systems, applications, and devices Log, track, and manage incidents and service requests using the ticketing system Escalate complex issues to the appropriate teams following established procedures Deliver support through multiple channels: phone, chat, email, and in-person when required Contribute to continuous improvement by documenting solutions and updating knowledge bases Ensure high customer satisfaction through timely and professional service delivery &##128640; WHY US? &##128640; Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops Take charge of your development with an annual personal training budget and company-paid certifications Enjoy flexibility with remote work options and adaptable policies Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android) Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams) Proficiency in English and Spanish (both verbal and written) Strong customer service orientation and communication skills Ability to manage technical tickets efficiently, ensuring resolution or proper escalation Commitment to maintaining up-to-date technical knowledge and best practices Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) &##128073; WHAT WILL YOU DO? &##128072; Provide first-line technical support to users across global locations Diagnose and resolve IT-related issues related to operating systems, applications, and devices Log, track, and manage incidents and service requests using the ticketing system Escalate complex issues to the appropriate teams following established procedures Deliver support through multiple channels: phone, chat, email, and in-person when required Contribute to continuous improvement by documenting solutions and updating knowledge bases Ensure high customer satisfaction through timely and professional service delivery &##128640; WHY US? &##128640; Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops Take charge of your development with an annual personal training budget and company-paid certifications Enjoy flexibility with remote work options and adaptable policies Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role