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In this role you will be responsible for building, packaging, and automating highly repeatable IT solutions and auto-config environments. The Digital solution team has a focus on identifying IT problems that exist and designing cloud centric solutions to solve those problems. You will work on a global team gathering requirements from business leaders, partners, and end customers. Workloads will focus around frontier and AI tech from Microsoft but include other vendors as well. Essential Duties & Responsibilities Required: • Solutions Health check /Ongoing improvement- Gather user and team feedback to create improvement backlog (10%), • Automation and packaging- Build Infrastructure as code, build automation run books (Chef/Ansible/Python), Build Powershell Automation Scripts (20%), • Creating Technical /Architectural Solution Designs- Design solutions based on business outcomes. Deliver architecture design patterns and requisite licensing needed. (30%), • Alignment with Team- Regular cadence and meetings with other team members to understand progress and deliverables. (5%), • Troubleshooting (10%), • Technical Documentation / Deployment guides- Creation of step-by-step deployment and configuration documentation. (15%), • Collaboration with Solutions Management, Product Management and IT Development- Gathering input and data for design of current and future solutions. (10%) Tooling: • May include: VS Code, Cursor, GitHub Copilot, Copilot Cowork and more., • Azure DevOps, Github, Git, etc. Essential Experience: • AI experience beyond chat tools (Development, scoping, business planning, etc.), • Working in cross-functional teams- you won't be able to do everything yourself, • Extensive experience in Partner and Channel ecosystems. Qualifications, Required Knowledge Skills & Abilities and Working Conditions: • Able to execute instructions and to request clarification when needed., • Able to perform basic mathematical calculations., • Able to recognize and attend to important details with accuracy and efficiency., • Able to communicate clearly and convey necessary information., • Able to create and conduct formal presentations., • Able to interact effectively with all levels of management., • Possesses strong multi-cultural interpersonal skills., • Possesses strong organizational and time management skills, driving tasks to completion., • Able to constructively work under stress and pressure when faced with high workloads and deadlines., • Able to work independently with minimum supervision., • Able to build solid, effective working relationships with others., • Able to quickly learn new systems and technology. Experience: • 1 to 3 Years of relevant work experience. Education & Certifications: • Bachelor's Degree with Computer Sciences Field of Study preferred., • High School Graduate with Computer Sciences field of study required., • Other Education / Certifications: AWS/Microsoft certifications At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Somos una familia internacional que vive en Alella y buscamos una niera de confianza para nuestro hijo.Hablamos ingls en casa, y nuestro hijo Charlie habla cataln y espaol en la escuela.It's better if you have a car because of where we live.If not, we can chat more about logistics and how it would w

Autodesk Education Experiences (AEX) empowers the next generation of innovators by providing access to Autodesk tools, learning programs, and certifications.Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. We are seeking a Partner Success Specialist (PSS) to coordinate partner-delivered learning programs across the UK and DACH regions. Working with Autodesk Learning Partners (ALPs), the PSS will plan and coordinate Fundamentals Courses across Autodesk's Design and Make industries, ensuring programs are effectively resourced, set up, delivered, and supported. The PSS will manage a portfolio of Autodesk Learning Partners, coordinating and tracking how partner capacity is allocated across Mid-Market accounts and broader territory programs. The role will also engage directly with educators and learners to drive awareness and participation, support program delivery, and help ensure a positive learning experience. The successful candidate will have strong program or project coordination skills, a good understanding of the education landscape in the UK and Germany, and the ability to work effectively with partners, educators, learners, and internal Autodesk teams. Business fluency in German and English is required. You will report to the Senior Manager, AEX Field Engagement. Key Responsibilities Learning Program Coordination Plan and coordinate partner-delivered Fundamentals Courses across Autodesk's Design and Make industries, including schedules, partner assignments, learner registration and access, communications, learning materials, and other delivery requirements. Ensure Autodesk Learning Partners are appropriately briefed and prepared, acting as a central point of coordination to support successful program delivery. Track program delivery, participation, and outcomes, identifying issues and opportunities to improve future programs. Autodesk Learning Partner Management Manage relationships with a portfolio of Autodesk Learning Partners supporting education programs across the UK and DACH. Plan and track how partner time and capacity are allocated across Mid-Market account activity, territory programs, and geographic priorities. Monitor partner activity and capacity against agreed plans, addressing delivery risks, resource constraints, or gaps with partners and internal stakeholders. Educator & Learner Engagement Drive awareness, registrations, and participation in learning programs by engaging with educators, learners, institutions, and relevant education networks. Support educators and learners before, during, and after programs, helping with program information, access, learning resources, and other practical requirements. Work with Autodesk Learning Partners and internal teams to extend program reach, identify new engagement opportunities, and connect participants with relevant follow-on Autodesk learning resources. Gather feedback from educators and learners to help improve program delivery and the participant experience. Cross-Functional Collaboration Collaborate with Customer Success Managers, Account Managers, Marketing, Operations, and other internal teams to align partner activity and learning programs with customer and territory priorities. Maintain visibility of program activity, participation, partner utilisation, and territory coverage to support planning and decision-making. Contribute to the ongoing development and scaling of Autodesk Education partner-delivered learning programs. Minimum Qualifications 2+ years of experience in program coordination, project management, education, partner operations, customer programs, or a related role. Demonstrated ability to coordinate multiple programs, projects, or workstreams involving several stakeholders. Good understanding of the education landscape in both the UK and Germany, including universities, universities of applied sciences, technical or vocational institutions, secondary and other relevant education providers. Strong organisational and project coordination skills, with the ability to manage multiple activities and priorities. Strong relationship-building and communication skills, with the ability to work effectively with external partners, educators, learners, and internal teams. Comfortable working with program data and tracking activity, participation, capacity, and progress against plans. Business fluency in German and English is required. Ability and willingness to travel when required for partner, program, or education activities across the UK and DACH regions. Preferred Qualifications Experience working with external delivery partners, training providers, educational networks, or similar partner ecosystems. Experience coordinating learning, training, events, or education programs. Professional or educational experience relevant to Autodesk's Design and Make industries. Experience with CAD, CAM, design, engineering, manufacturing, construction, or related software and workflows. Knowledge of Autodesk products or technologies. Familiarity with CRM, project management, learning management, or program reporting platforms. And practical experience with AI tools such Claude, Co-Pilot and Chat-GPT. About Autodesk Education Experiences (AEX) Autodesk Education Experiences equips students, educators, and institutions to succeed in the future of design and make. By providing access to Autodesk tools, content, and certifications, AEX supports learners worldwide in achieving meaningful outcomes and fostering innovation. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or age. About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. For Spain based roles, we expect a starting base salary between 31,000 EUR and 45,100 EUR. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. xhfqzwm Learn more here: In-Person Onboarding and Identity Verification This role may require in-person onboarding and/or in-person ID verification. #J-18808-Ljbffr

Concentrix Barcelona busca un/a Customer Support Advisor para atender a clientes del sector fashion retail, trabajando en oficinas y brindando soporte multicanal (teléfono, correo y chat).¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.Se requiere dominio del español y vasco, con inglés deseable; contrato indefinido, formación inicial remunerada de 2 semanas, jornada de 39 horas semanales en turnos rotativos de 9:00 xqbhyrx a 23:00, salario de 19.620€ brutos al año más 1.200€ de bonus; crecimiento en unentorno internacional.

Company DescriptionAt Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.Learn more about our products here:pro.Doctoralia.EsWhy join us?Real impact – We help doctors help patients. Your work truly makes a difference.At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.Shape the future, sustain growth – Make a difference now and build for long-term success.What You'll OwnDefine and maintain process and quality standards for CS execution across the Core marketplace business.Run the operating cadence (reviews, escalation management, performance check-ins) with Core local ops leaders under the team's dotted-line mandate.Own quality validation for Core: sign off that operational execution meets the Quality Lead's rubric within this business line, and elevate gaps.Own cross-market consistency within Core: the same problem gets solved the same way in every Core market.Partner with the Quality Lead and Strategic Ops' data team to translate QA and data findings into operating changes.Identify and close process gaps proactively, before they become escalations.Represent the central CS team in front of Core local ops leadership.Coordinate with the Ops Excellence Manager – PMS to keep the two lines of business aligned on the same underlying standard.Establish or refresh the operating cadence with PMS leadership.Drive first batch of email deprecation, volume in email decreased by 50% and moved to live digital channels, phone depreciation of volume of 35%Clear cost per ticket measurement and improvement plan. Goal, lower to under 3€Requirements5+ years in customer service or operations management.Project management experienceComfortable reading and shaping dataExpeience building projects and leading from 0 to 1Experience operating across multiple markets.Strong stakeholder management without formal authority (dotted-line experience).Process design and documentation discipline.Comfortable owning quality validation and process governance.Fluent English.Nice to have: multi-market marketplace or consumer business experience, an additional European language (ES, PL, IT, PT, CZ, DE)What to Expect from Our Hiring ProcessWe like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):Intro Chat – A first call with our Talent Partner Mariam Bokuchava to explore mutual fit around relevant skills, value alignment, and motivation.TestGorilla – (SHL numerical reasoning assessment).Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with your potential manager in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings.Additional/ Final Interview (Optional) – A final conversation with another senior leader/stakeholder/peer from our Global Team.References & Offer!Why You’ll Love It HereGlobal Benefits – No matter where you are, you’ll have access to:Healthcare insurance – so you can focus on what matters.Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.Please note: At this time, we are not able to sponsor visas for this position.What We Believe InAt Docplanner, our values guide everything we do:Focus on results – we're here to make an impact.Think like an owner – take responsibility, drive outcomes.Keep it simple, keep it lean – smart solutions over complexity.Be respectful and radically honest – openness builds trust.Learn and be curious – growth is part of the job.Don’t just take our word for it—check out our Glassdoor to hear what our people say!We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.#J-18808-Ljbffr

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. Shape the future, sustain growth – Make a difference now and build for long-term success. • Apply deep expertise in data structures to define the standards and architecture for data products that are stable, scalable, and performant, • Own data quality issue analysis, resolution action plans, and governance across marketing data, • Work collaboratively and develop relationships with Marketing leadership, including Marketing VPs and the CMO, to understand business objectives, shape the analytics roadmap, and build data solutions that meet these needs, • Provide thought leadership and hands-on direction for the most complex problems requiring a data science approach, • Design and oversee scalable dashboards for key marketing KPIs, budget and ROI analysis, • Drive insight generation and influence business decisions by explaining the impact of these insights to Marketing VPs and other key business stakeholders, • Lead ad-hoc data analysis and reporting requests that require data blending from multiple data sources, and help prioritize incoming requests, • Structure and present analyses directly to the CMO, Marketing VPs, and other executive stakeholders, • Mentor and coach analysts, review their work, and raise the overall quality of analysis across the team, • Degree in statistics, data science, business analytics, marketing analytics, or related field, • Minimum 7–9 years of experience in marketing and/or sales analytics, • Track record of delivering increased marketing effectiveness with measurable return on investment (ROI) and sales conversion and revenue improvements, including initiatives you led end to end, • Expert analytics capabilities using statistical and business intelligence tools (SQL, Tableau/Power BI/Qlik Sense, Excel all required), • Experience with data pipeline and warehouse tools; strong DBT experience required, including designing data models, • Experience translating technical terms and explaining complex analysis to business stakeholders, including senior marketing leaders, • Experience working with B2B sales motion (account-based marketing experience is a bonus), • Knowledge of marketing data; experience with analyzing data from HubSpot and Salesforce is particularly desired, • Experience mentoring or guiding other analysts, • Proven ability to manage multiple, competing priorities simultaneously, • Positive can-do attitude with strong initiative and follow-through, • Insatiable appetite to learn and grow, • Strong level of business English, with proficiency in one or more of Spanish, Polish, Brazilian Portuguese, German, or Italian a plus, • Preference to be in Europe We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role): 1 Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation. 2 TestGorilla – (SHL numerical reasoning assessment). 3 Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with and your potential manager in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too. 4 Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings. 5 Additional/ Final Interview (Optional) – A final conversation with another senior leader/stakeholder/peer from our Global Team. 6 References & Offer! Global Benefits – No matter where you are, you’ll have access to: • Healthcare insurance – so you can focus on what matters., • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered., • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance. Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave. Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects. A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment. Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna. Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role. At Docplanner, our values guide everything we do: Focus on results – we're here to make an impact. Think like an owner – take responsibility, drive outcomes. Keep it simple, keep it lean – smart solutions over complexity. Be respectful and radically honest – openness builds trust. Learn and be curious – growth is part of the job. Don’t just take our word for it—check out our Glassdoor to hear what our people say! We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute. #J-18808-Ljbffr

Who we areLea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.Lodgify is a fast-growing scale‑up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short‑term rentals.Role Overview:We are looking for a Payment Collections Specialist to join our Customer Success team in a hybrid position. This role is critical to improving company revenue by ensuring customer retention and managing collections effectively.As a Payment Collections Specialist, you will handle customer retention efforts, manage collections, and support account upgrades. Your responsibilities will include resolving customer concerns, negotiating tailored retention solutions, and maintaining strong relationships through proactive communication.How You’ll Make an Impact:Manage cancellation requests, focusing on retaining customers by understanding their concerns and offering personalized solutions.Oversee billing and collections, proactively contacting customers by phone, informing internal teams, and optimizing processes.Identify upsell opportunities and offer relevant account upgrades.Assist customers with billing inquiries and payment issues via phone, email, and chat.Most interactions will be conducted by phone, but you will also assist customers via email and chat.Collaborate across teams to report issues, suggest product improvements, and contribute to key projects.Contact customers via phone and email to recover overdue amounts while maintaining a positive relationship.Document key activities and insights gathered throughout the collection process and ensure appropriate follow‑up.Use negotiation skills to address customer concerns and provide the best solutions for both parties.Adhere to established procedures while demonstrating independent problem‑solving skills. Maintain active engagement with the team through chat and other channels to ensure collaboration and support.What Makes You a Great Fit?Minimum 2 years of experience in a related role.Confident and proactive in engaging with customers over the phone.Fluent in English (excellent written and verbal communication skills).Customer retention experience is ideal but not mandatory.Sales‑related experience is a plus.Excellent organization and negotiation skills.Bonus Points:Additional languages like German, Italian or French!Why you’ll love us:You'll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating aworkplace where everyone is heard and feels a sense of belonging.What's in it for you?Remote Flexibility: The freedom to work from home.Time to Recharge: 25 working days of paid vacation and Jornada Intensiva in August.Alan Health Insurance: Premium health, dental, and mental health support via Alan. Pre-existing conditions are covered.Tax-Free Savings: Increase your take‑home pay by using Flexible Remuneration for meal costs (up to €220/mo) and public transport (up to €136/mo).Home Office Gear: We provide a table, ergonomic chair, and monitor for your home setup.Language Learning: Free Spanish classes.Referral Program: Cash rewards for bringing in new talent.Annual Offsite: We bring the whole team together in Barcelona once a year for an unforgettable company offsite! xqbhyrx Dynamic Hub: A high‑energy, inclusive environment designed for collaboration and connection with a team that represents over 60 countries.So, what are you waiting for?

At Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es • Real impact - We help doctors help patients. Your work truly makes a difference., • At scale, yet agile - 3000+ employees, but still fast, flexible, and hands-on., • Shape the future, sustain growth - Make a difference now and build for long-term success., • Define and maintain process and quality standards for CS execution across the marketplace business., • Establish and run the regular operating cadence (business reviews, escalation management, performance check-ins) with local ops leaders., • Own the CS operational readiness and validation process for new product releases across the business., • Own quality validation: verify that local execution aligns with the Quality Lead's rubric, proactively flagging and closing gaps., • Drive cross-market consistency so the same customer problem is solved with the same high standard in every country., • Partner with the Quality Lead and Strategic Ops data team to translate QA findings and core metrics into concrete operational improvements., • Support the rollout and alignment of strategic initiatives across all market operations., • Reshape inbound contact channels by optimizing AI-led deflection, routing, and self-service., • Identify operational efficiencies to sustainably reduce cost per ticket globally without sacrificing quality., • 5+ years in customer service or operations management., • Project management experience, • Comfortable reading and shaping data, • Expeience building projects and leading from 0 to 1, • Experience operating across multiple markets., • Strong stakeholder management without formal authority (dotted-line experience)., • Process design and documentation discipline., • Comfortable owning quality validation and process governance., • Fluent English., • Nice to have: multi-market marketplace or consumer business experience, an additional European language (ES, PL, IT, PT, CZ, DE), • Intro Chat - A first call with our Talent Partner Mariam Bokuchava to explore mutual fit around relevant skills, value alignment, and motivation., • TestGorilla - (SHL numerical reasoning assessment)., • Hiring Manager Interview - A deeper conversation about your background, aspirations, and experience with your potential manager in this role. Take this chance to ask anything on your mind, it's just as much about making sure we're the right fit for you, too., • Business Case - A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You'll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings., • Additional/ Final Interview (Optional) - A final conversation with another senior leader/stakeholder/peer from our Global Team., • References & Offer!, • Healthcare insurance - so you can focus on what matters., • Wellness that works for you - from gym memberships to mental health support, we've got you covered., • Time off that counts - whether it's a vacation, your birthday, or just a day to recharge, we believe in balance. Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave. We're growing, and so can you! You'll find lots of chances to learn, develop, and explore new paths - whether within your team or through cross-functional projects. Work with talented people from all over the world in a diverse and inclusive environment. Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna. Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role. • Focus on results - we're here to make an impact., • Think like an owner - take responsibility, drive outcomes., • Keep it simple, keep it lean - smart solutions over complexity., • Be respectful and radically honest - openness builds trust., • Learn and be curious - growth is part of the job. Don't just take our word for it—check out our Glassdoor to hear what our people say! We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute. #J-18808-Ljbffr

We're Hiring Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. We are looking for a new BUFF® lover to take the next step with us! At BUFF®, we exist to inspire a more conscious world through the thrill of adventure. This purpose shapes everything we do; from the products we create to the way we empower our people to thrive. This is your chance to be part of a culture that values growth, wellbeing, and making a real impact, for people and the planet. Our values , and what they really mean: We Care for People: We respect, support, and value everyone, fostering authenticity and collaboration. We are Innovative: We challenge limits, dream big, and grow sustainably. We are Passionate: We approach every challenge with energy, joy, and positivity. We Take Ownership: We lead, act responsibly, and make things happen. We Act with Integrity: We stay true to our values and do what we believe is right. We love curious and critical thinkers who share our passion for a more sustainable and better world. Do these values resonate with you? Join our adventure and help shape the future of BUFF®! What are we looking for? We’re looking for a consumer-centric and commercially minded Product Manager to help shape and evolve BUFF®’s global product portfolio. In this role, you will drive product decisions throughout the lifecycle, translating consumer insights, market trends and business needs into meaningful and innovative collections that strengthen BUFF®’s position within the outdoor and sports industry. You will collaborate cross-functionally with regional, marketing, sales and development teams to ensure our products remain relevant, competitive and aligned with BUFF®’s purpose, values and strategic direction. About the Role: Manage and evolve BUFF®’s product portfolio throughout the product lifecycle, monitoring performance and identifying opportunities to strengthen the collection and support business goals. Translate consumer insights, market trends and regional needs into seasonal product briefs and commercially relevant product recommendations. Analyze product, consumer and market data to support informed decision-making and optimize portfolio performance. Collaborate cross-functionally with Marketing, Sales and regional teams to ensure product alignment across launches, campaigns and seasonal priorities. Coordinate product initiatives, collabs and licenses and seasonal timelines, ensuring smooth execution across teams and key stakeholders. Build and track seasonal collection calendars and stablish follow ups with all relevant stakeholders. Support pricing strategy and collection positioning through benchmarking and portfolio analysis. Contribute to the development of innovative and consumer-centric collections aligned with BUFF®’s strategic direction and brand identity. Support sustainability initiatives by contributing to the integration and tracking of natural, renewable and recycled materials within the collection. Ensure accurate product lifecycle management (PLM) processes and maintain reliable product information across the portfolio. Support forecasting and planning activities to help maximize product performance and commercial impact. Monitor area budget expenditure and contribute to demand planning and forecasting activities. About you: Education: BBA or similar More than 3-5 years' experience in a similar position (Product or Marketing). Languages: English advanced Valuable knowledge: IA usage (Chat GPT, Claude, Nanobanana, Gamma) PPT advanced user and Communication Skills Excel advanced user and Strong Analytical Skills What do we offer? Permanent contract. Competitive compensation: €38–50K gross base salary depending on experience and demonstrated skills + up to 10% performance-based bonus. Flexible compensation: Save through benefits such as meals, transport, childcare and health insurance. 22 working days of holidays per year and 3 extra days off per collective agreement. Birthday day off. Flexible & hybrid schedule: Designed to support a healthy work-life balance. Meal subsidy: The company covers 50% of the cantina cost. Fresh fruit & nuts available during the workday. Commuting allowance for employees living more than 15 km from the office. And more benefits on our website, because taking care of you goes beyond what we can fit in here. Equality commitment BUFF® is an equal opportunity employer and is committed to recruit, hire, train, promote, compensate, and administer all personnel actions with equal opportunities. Our employees are people with different strengths, experiences and backgrounds, who share a passion for the outdoors and believe in a more sustainable world. Diversity in our workforce not only includes race, age, gender identity and expression, but also different mental and physical capacities, sexual orientation, color, religion, citizenship status, marital or parental status, and many other parts of one’s identity. We believe diversity, inclusion and equality is everyone’s responsibility. We have an internal Equality Commission that promotes initiatives to ensure an inclusive workplace in which all ideas are welcome and where employees excel based on personal merit, experience, ability, and job performance. xhfqzwm Are you a Buff lover, or want to become one? Watch our videos! BUFF® - 30 YEARS BUFF® x CERTIFIED B CORP EPISODE 1: MADE IN BARCELONA: BUFF® HOME EPISODE 2: MADE IN BARCELONA: BUFF® HEADQUARTERS #J-18808-Ljbffr

ABOUT QUINCEInscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación.Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.OUR CULTUREQuince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.The Role:Customer Service Team ManagerWe are seeking a German-bilingual Customer Service Team Manager to build and lead our founding German Customer Experience team, based in our Center of Excellence in Barcelona on a hybrid schedule. This is a hands-on, people-first leadership role responsible for standing up and scaling a high-performing CX team that delivers consistently exceptional customer experiences across all channels—phone, chat, email, and social—for our German-speaking customers.Fluency in both German and English is required, as you will hire, coach, and develop frontline German-speaking Customer Experience Specialists while collaborating across our global CX organization. In this role, you will drive measurable business and customer impact by developing frontline talent, embedding operational rigor, translating data and customer insights into action, and leveraging technology and automation to continuously improve performance, efficiency, and engagement in a fast-paced, dynamic environment.ResponsibilitiesLead, manage, and develop a team of Barcelona - based CX Specialists delivering best-in-class omni-channel customer experiences (phone, chat, sms, email).Elevate team performance and KPIs (CSAT, FCR, Quality, Productivity) through continuous improvement, empowering the team to deliver frictionless, luxury-grade service rooted in a genuine, human-centered Quince standard of careCoach and mentor team members to grow their skills, maintain engagement, and exceed performance expectations.Collaborate cross-functionally with product, logistics, and marketing to solve customer pain points, improve processes, and elevate the customer journey.Lead initiatives that reduce friction, improve efficiency, and enhance customer satisfaction, applying Test & Learn and Scrappy thinking.Assist with hiring, onboarding, and training CX Specialists, ensuring alignment with Quince values and operating principles.Qualifications4+ years of customer experience or support leadership, including 2+ years managing high-volume, customer service teams (retail or e-commerce a plus).Professional fluency in German and English (written and spoken) — able to coach, deliver feedback, and communicate nuanced customer and business topics effectively in both languages.Proven ability to maintain engagement, accountability, and performance in remote and distributed teams.Strong understanding of key CX metrics and ability to drive results using KPIs.Experience with CX platforms such as Zendesk, Gladly, or similar ticketing/CRM tools.Excellent written and verbal communication skills, with keen attention to clarity, tone, and customer focus.Comfortable working in a fast-paced, evolving startup environment, demonstrating adaptability, growth mindset, and scrappiness.Weekend and holiday availability, especially during peak periods (November–December).Hybrid set up: 4 days at office required, 1 day from home.Bachelor’s degree or higher preferred.WHY QUINCE?Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.EQUAL OPPORTUNITY & HIRING INTEGRITYQuince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.Employment is contingent upon successful completion of a background check. xqbhyrx Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Are you interested in a career in Technology Innovation in PepsiCo? Then now is the time to explore the opportunities of PepsiCo: join us as the next Technology Innovation Sr Manager. Working with inspiring and experienced colleagues, you'll find that the atmosphere in our offices in Barcelona and Vitoria are informal and engaging. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference. Your mission: In this role you will lead the Procurement Startup Transformation program, driving digital procurement innovation and achieving $400 million in savings over three years. You will be involved managing vendor relationships, piloting new technologies, and ensuring successful implementation and scaling of solutions across PepsiCo. Your day to day with us: • Manage process selecting procurement vendors for POC/pilot, • Select and scout for priority focus areas, • Ensure strategic terrains, ripe for startup tech innovation, are identified and clear briefs developed, • Meet procurement vendors, • Ongoing mapping and scouting of the procurement tech landscape, • Coordinate eco-systems immersions (virtual/in-person) to scout for relevant vendors – right people attend & right timing with effective engagement tools, • Prioritize and identify potential solutions by staying abreast of the latest market trends and technological advancements., • Select vendors, • Consolidate immersion output (selected vendors, initial use cases etc) for sign off from program executive sponsors, • Capture all the requirements and build process flows to help select best in class vendors, • Maintain CRM of all startup discussions & status to ensure efficiency for program and ongoing startup engagement, • Co-lead, with digital procurement owners, to ensure well-run POCs/pilots, • Prepare for kick off, • Work with advisory to assign business partner to ‘own pilot’, • Support initial discussions introducing business partner and vendors, • Coordinate with Legal all documentation (e.g., NDAs, MOUs) to ensure adherent to PEP standards and protected from IP, • Project kick off, • Facilitate kick-off sessions by defining use case and objectives for the pilot and setting ways-of-working for rapid decision: e.g., micro-team (DICE framework), milestones, KPIs and timeline, • Act as a bridge between vendors and PEP and remove roadblocks or stepbacks, • Support vendors & business partners to build effective communications that inspire PEP engagement with the startup, • Consolidate communications for ongoing advisory updates, • Use case discovery (when needed, for relevant technologies that are cross functional), • Work closely with Digital Procurement leaders to drive decisions, • Provide external lens to help shape and refine focus areas, • Develop process flows to identify opportunities for innovation, • Lead process for post pilot evaluation, • Lead process for scale-up recommendation, • Refine design of scale up process and support implementation of scale up, • Lead planning & execution of key program events – immersion sessions, kick-offs, interim & final events with senior leaders and vendors, • Create ongoing and inspiring communications on progress to gain executive support & continue infusing innovation culture in procurement, • Establish incubation framework for horizon 2 & 3 technologies for procurement to focus on developing PEP specific use cases with strategic vendors, • Provide guidance to vendor partners on PEP use cases, • Co-develop with vendors to evaluate and create stage gate process to pilot in real world scenario, • Secure funding to initiate strategic evaluations and development work What will you need to succeed? • 12 + years work experience in a business environment, preferably procurement or transformation Bachelors degree, MBA preferred (Degree in Business Management, Finance and/or Purchasing and/or Accounting or relevant Procurement Operations experience) • Strong Procurement expertise and background – especially in digitalization, • Excellent understanding of how procurement tools can support business processes, • Experience in project management, • Strong analytical and financial capabilities, • Strong interpersonal and team leadership skills, • Ability to think strategically and translate to action to ‘get things done’, • Strong sense of ownership and commitment, • Know-how of how to “wire” into PEP - experience at PEP or working in a multinational company with matrix processes and activities, • Experience in leading complex and multi-functional project teams, • Effective communication (written and oral) to senior management, • Flexibility and ability to deal with complexity under time pressure What makes us different? • Hybrid work model: combination of remote and collaborative office experience to enable innovation, • Entrepreneurial environment in leading international company, • Professional growth possibilities & learning opportunities, • Variety of benefits to support your physical, emotional and financial wellbeing, • Volunteering opportunities to help external communities About PepsiCo We believe that culture should be at the cornerstone of everything we do at PepsiCo. We are agile, innovative and not afraid of failure. We want our team to come to work every day excited to explore new ways to bring enjoyment, refreshment and fun to the world. PepsiCo Positive (pep+) is the future of our organization – a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people. So, if you’re ready to be a part of a playground for those who think big, we’d love to chat. *We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. #LI-Hybrid #Locations: Barcelona, Spain; Vitoria-Gasteiz, Spain #J-18808-Ljbffr

Company DescriptionAt Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.Learn more about our products here: pro.Doctoralia.EsWhy join us?Real impact – We help doctors help patients. Your work truly makes a difference.At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands‐on.Shape the future, sustain growth – Make a difference now and build for long-term success.Job DescriptionThe Marketing Enablement Specialist enables consistent, high-quality marketing execution by translating marketing processes, standards, and frameworks into clear, actionable guidance. This role supports the rollout and adoption of aligned global marketing processes, equipping marketers with the knowledge and tools they need to operate effectively at scale.Acting as a bridge between global marketing strategy and day-to-day execution, the role supports both new joiners and experienced marketers by making information easy to navigate, practical to apply, and continuously evolving alongside the business.This role is a strong fit for someone who has worked in marketing, has used HubSpot along the way (no technical/admin depth required), and genuinely enjoys being the person their team turns to for answers.Key ResponsibilitiesTranslate marketing processes, standards, and frameworks into clear, actionable guidance through knowledge base articles and learning materials.Maintain, update, and improve documentation, templates, and learning resources to ensure relevance and consistency across markets.Create engaging content that shares best practices, frameworks, and productivity insights across marketing teams.Design, deliver, and continuously improve structured learning programs for new and existing marketers.Partner with marketing leaders to support the rollout and adoption of new or improved processes, and identify gaps.Train and optimize our internal chatbot to enable scalable, self-serve knowledge access through AI.Monitor HubSpot updates and marketing trends, and turn relevant info into guidance for the team.QualificationsDegree in Marketing, Business, or a related field.Marketing experience with hands-on use of HubSpot is preferredExperience leading trainings or serving as a go-to resource for colleagues.A strong writer and communicator who enjoys content creation and can convey complex topics clearly, practically, and engagingly.Strong conceptual thinking and the ability to structure, simplify, and scale knowledge across diverse teams.Curious and eager to learn, with the ability to grasp new concepts quickly.Strong level of business English.What to Expect from Our Hiring ProcessWe like to keep things transparent and efficient! Here's what the process usually looks like (though it might vary slightly depending on the role):Intro Chat – A first call with our Talent Partner Mariam Bokuchava to explore mutual fit around relevant skills, value alignment, and motivation.Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with your potential manager in this role. Take this chance to ask anything on your mind—it's just as much about making sure we're the right fit for you, too.Final interviewReferences & Offer!Why You'll Love It HereGlobal Benefits –No matter where you are, you'll have access to:Healthcare insurance – so you can focus on what matters.Wellness that works for you – from gym memberships to mental health support, we've got you covered.Time off that counts – whether it's a vacation, your birthday, or just a day to recharge, we believe in balance.Local Perks –Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.Career Growth –We're growing, and so can you! You'll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.A Truly Global Team –Work with talented people from all over the world in a diverse and inclusive environment.Flexibility That Works for You –Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.What We Believe InAt Docplanner, our values guide everything we do:Focus on results – we're here to make an impact.Think like an owner – take responsibility, drive outcomes.Keep it simple, keep it lean – smart solutions over complexity.Be respectful and radically honest – openness builds trust.Learn and be curious – growth is part of the job.Don't just take our word for it—check out our Glassdoor to hear what our people say!We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

Overview Are you interested in a career in Technology Innovation in Pepsi Co?Then now is the time to explore the opportunities of Pepsi Co: join us as the next Technology Innovation Sr Manager. Working with inspiring and experienced colleagues, you'll find that the atmosphere in our offices in Barcelona and Vitoria are informal and engaging. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference. Your mission: In this role you will lead the Procurement Startup Transformation program, driving digital procurement innovation and achieving $400 million in savings over three years. You will be involved managing vendor relationships, piloting new technologies, and ensuring successful implementation and scaling of solutions across Pepsi Co. Responsibilities Your day to day with us: Manage process selecting procurement vendors for POC/pilotSelect and scout for priority focus areasEnsure strategic terrains, ripe for startup tech innovation, are identified and clear briefs developed Meet procurement vendorsOngoing mapping and scouting of the procurement tech landscape Coordinate eco-systems immersions (virtual/in-person) to scout for relevant vendors – right people attend & right timing with effective engagement tools Prioritize and identify potential solutions by staying abreast of the latest market trends and technological advancements. Select vendorsConsolidate immersion output (selected vendors, initial use cases etc) for sign off from program executive sponsors Capture all the requirements and build process flows to help select best in class vendors Maintain CRM of all startup discussions & status to ensure efficiency for program and ongoing startup engagement Co-lead, with digital procurement owners, to ensure well-run POCs/pilotsPrepare for kick offWork with advisory to assign business partner to ‘own pilot’ Support initial discussions introducing business partner and vendors Coordinate with Legal all documentation (e.G., NDAs, MOUs) to ensure adherent to PEP standards and protected from IP Project kick offFacilitate kick-off sessions by defining use case and objectives for the pilot and setting ways-of-working for rapid decision: e.G., micro-team (DICE framework), milestones, KPIs and timeline Act as a bridge between vendors and PEP and remove roadblocks or stepbacks Support vendors & business partners to build effective communications that inspire PEP engagement with the startup Consolidate communications for ongoing advisory updates Use case discovery (when needed, for relevant technologies that are cross functional) Work closely with Digital Procurement leaders to drive decisionsProvide external lens to help shape and refine focus areas Develop process flows to identify opportunities for innovation Lead process for post pilot evaluation Lead process for scale-up recommendation Refine design of scale up process and support implementation of scale up Lead planning & execution of key program events – immersion sessions, kick-offs, interim & final events with senior leaders and vendors Create ongoing and inspiring communications on progress to gain executive support & continue infusing innovation culture in procurement Establish incubation framework for horizon 2 & 3 technologies for procurement to focus on developing PEP specific use cases with strategic vendorsProvide guidance to vendor partners on PEP use cases Co-develop with vendors to evaluate and create stage gate process to pilot in real world scenario Secure funding to initiate strategic evaluations and development work Qualifications What will you need to succeed? 12 + years work experience in a business environment, preferably procurement or transformationBachelors degree, MBA preferred (Degree in Business Management, Finance and/or Purchasing and/or Accounting or relevant Procurement Operations experience) Strong Procurement expertise and background – especially in digitalization Excellent understanding of how procurement tools can support business processes Experience in project management Strong analytical and financial capabilities Strong interpersonal and team leadership skills Ability to think strategically and translate to action to ‘get things done’ Strong sense of ownership and commitment Know-how of how to “wire” into PEP - experience at PEP or working in a multinational company with matrix processes and activities Experience in leading complex and multi-functional project teams Effective communication (written and oral) to senior management Flexibility and ability to deal with complexity under time pressure What makes us different? Hybrid work model: combination of remote and collaborative office experience to enable innovation Entrepreneurial environment in leading international company Professional growth possibilities & learning opportunities Variety of benefits to support your physical, emotional and financial wellbeing Volunteering opportunities to help external communities About Pepsi Co We believe that culture should be at the cornerstone of everything we do at Pepsi Co. We are agile, innovative and not afraid of failure. We want our team to come to work every day excited to explore new ways to bring enjoyment, refreshment and fun to the world.Pepsi Co Positive (pep+) is the future of our organization – a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people.So, if you’re ready to be a part of a playground for those who think big, we’d love to chat. *We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. #LI-Hybrid#Locations: Barcelona, Spain; Vitoria-Gasteiz, Spain #J-18808-Ljbffr

The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, telemedicine and marketplace. With its broad range of products and services, DocMorris is pursuing its vision of becoming the leading digital health companion for everyone to manage their health in one click. In Spain and France, we operate through an innovative model that evolves the traditional marketplace concept: we integrate the catalog and stock of over 1,000 trusted pharmacies into a single platform, alongside our own specialized line of products under the DocMorris brand.Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas. This combination allows us to offer the market’s largest selection of health and personal care products (+200,000 products and 10,000 brands). While we remain at our core a connector for the pharmaceutical sector, we strengthen our value proposition with our own brand. Our goal remains the same: to transform the digital health experience, making it more accessible, comprehensive, and closer to all our customers. Turn every customer interaction into a moment of care. Behind every order placed on PromoFarma, a person is trusting us with their health and well-being. At PromoFarma by DocMorris , our vision is “Health in one Click.” We make healthcare simple, accessible, and human across Europe. And we do it together, because we believe in “Shaping healthcare together! Join us.” We’re looking for a Customer Success Specialist who understands that customer service is more than answering questions. It’s about building trust, showing empathy, and delivering solutions that truly matter. If you believe great service can make someone’s day and sometimes even their health journey, better, this role is for you. Your Mission As part of our multicultural Customer Success team, you will ensure that every customer feels heard, supported, and valued. You won’t just handle tickets. You’ll create meaningful experiences. You’ll act with empathy, apply knowledge responsibly, and collaborate with colleagues across teams to deliver solutions that reflect our values: customer-centric, caring, competent, agile, and collaborative. What You’ll Do Support customers via phone, email, and chat in Spanish and English Assist with order inquiries, delivery questions, and post-purchase support Resolve issues with ownership and accountability Guide customers towards relevant health, wellness, and beauty products Collaborate with logistics, commercial, and tech teams to find effective solutions Use tools like Zendesk or similar ticketing systems to manage cases efficiently Ensure every interaction strengthens trust in our brand You’ll balance efficiency with empathy, because behind every message is a person. What You Bring We value mindset and impact over rigid requirements. You might be a great fit if you have: Strong communication skills in Spanish and English (both fluent) Experience in Customer Service, Call Center, eCommerce support, or online retail A calm, organised approach in fast-paced environments A problem-solving mindset and attention to detail A collaborative attitude — you share ownership and work transparently with others Nice to have: Experience with Zendesk or CRM/ ticketing tools Background in health, beauty, personal care, or digital marketplaces Portuguese or another European language Any affinity or interest to learn about AI Why Join PromoFarma by DocMorris? Be part of a fast-growing European HealthTech company Work in a hybrid model in Barcelona Join a diverse team representing 25+ nationalities Access learning opportunities and internal mobility within the DocMorris Group Enjoy employee discounts and wellbeing benefits Thrive in a culture built on empathy, shared ownership, and continuous improvement We are committed to diversity, equity, and inclusion. We welcome people from all backgrounds, identities, abilities, and career paths. Different perspectives make us stronger and better for our customers. Ready to Make an Impact? If you’re looking for a Customer Success role where empathy meets innovation, and where your contribution genuinely matters, we would love to hear from you. PromoFarma by DocMorris – Shaping healthcare together!#LI-PS1 Our Benefits Ticket restaurant 11€/day worked 25 days of holiday Birthday day-off + 50€ voucher to spend on our website! Health insurance with Sanitas is paid by PromoFarma (for those who want it!) Social benefits package. xhfqzwm You can dedicate a part of your gross salary to Ticket Transport or Nursery. Opportunity to participate in the employee participation program (stock options)10% discount on our website on each purchase and up to 30% discount on DocMorris branded products Access to eLearning platforms such as LinkedIn Learning Individual training opportunities and budget for personal development Access to corporate wellness plattform “Wellhub” (ex Gympass) with various offers on gyms, studios, guided classes, workouts and wellness app Access to mobile consultations with medical specialists, lawyers or veterinarians via “Doctor i “ Great employee events and annual company celebrations #J-18808-Ljbffr

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud. About The Role We're looking for experienced and dedicated Customer Experience Dental Lab Technicians - Removables to join Dandy. You'll apply your deep dental lab expertise to partner directly with clinicians on critical tasks like patient scanning, case prep, and design modifications. Your role will be to provide real-time technical support, ensuring quality outcomes and an exceptional experience for every doctor. What You'll Do Collaborate on Treatment Plans: Partner with doctors in real-time to review and refine case designs, ensuring optimal aesthetic and functional patient outcomes. You will provide expert guidance on complex cases and build customer confidence in our digital tools. Provide Live Clinical Support: Communicate directly with clinicians via phone, chat, and video to troubleshoot issues, clarify workflows, and offer efficient and empathetic customer service. Facilitate Cross-Functional Communication: Act as a liaison between doctors and Dandy lab teams, translating clinical feedback into production outcomes. What We're Looking For 3+ Years in a Dental Technician Role 2+ years of experience in 3Shape CAD/CAM design, including Implant and Crown & Bridge cases Deep understanding of digital dental workflows, including implant systems, scan bodies, and best design practices Technologically adept with the ability to learn and navigate dental design platforms quickly. Proven ability to build rapport with clinicians, offer empathetic support, and manage complex concerns with professionalism and care. Previous experience in a customer-facing lab role is preferred. Excellent verbal and written communication skills with the ability to translate clinical and technical feedback into actionable insights. Comfortable chatting live with doctors — whether it’s over chat, phone, or video calls. You should feel confident jumping into real-time conversations, answering questions, and building trust quickly. Strong independent problem-solving skills and the ability to manage multiple complex conversations simultaneously. Desire to work in a fast-growing and rapidly changing fully-digital lab environment. Ability to meet tight deadlines while maintaining exceptional quality standards across every case. Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology. English fluency is also required for global collaboration. Available shifts 11 am - 8 pm CEST 12 pm - 9 pm CEST For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal‑opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. xhfqzwm You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests. #J-18808-Ljbffr

About UsSi sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more.About the RoleJoin Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence.In this role, you’ll collaborate with cross-functional teams and learn our ever-evolving product suite, helping customers navigate their needs while upholding our values of transparency, empathy, and efficiency.What You’ll DoRespond to customer queries via email, chat, and phone in a timely and knowledgeable mannerTroubleshoot and resolve issues while providing accurate information and following up as neededDocument interactions and escape complex cases to the appropriate teamsOwnership of incoming requests from customers, including the creation of tickets for the internal organizationOwnership for tracking-to-resolution of recorded incidents or bugsAnswering and handling customer inquiries for our customers in Germany, Switzerland, and the rest of EuropeInternally, you’re the first point of contact for knowledge on the operational use of our softwareWhat We’re Looking ForBackground in finance and or accounting is a strong plusOperational experience with a high turnover of external customer inquiries and internal clarifications from the team is a plusAbility to handle a variety of tasks at a high frequencyStructured and detail oriented approach to workFluency in English and German, additional languages are a plusWhat we offerReceive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our flexible compensation planFocus on your family with 17 weeks’ paid parental leave during your child’s first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportNote - This position requires being based in Barcelona. We can help with relocation if necessary.Take the next step in your career and join us in shaping the future of customer experience at Perk!How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. xqbhyrx Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. • We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place., • Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths., • Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. The Role: Customer Service Team Manager We are seeking a German-bilingual Customer Service Team Manager to build and lead our founding German Customer Experience team, based in our Center of Excellence in Barcelona on a hybrid schedule. This is a hands-on, people-first leadership role responsible for standing up and scaling a high-performing CX team that delivers consistently exceptional customer experiences across all channels—phone, chat, email, and social—for our German-speaking customers. Fluency in both German and English is required, as you will hire, coach, and develop frontline German-speaking Customer Experience Specialists while collaborating across our global CX organization. In this role, you will drive measurable business and customer impact by developing frontline talent, embedding operational rigor, translating data and customer insights into action, and leveraging technology and automation to continuously improve performance, efficiency, and engagement in a fast-paced, dynamic environment. • Lead, manage, and develop a team of Barcelona - based CX Specialists delivering best-in-class omni-channel customer experiences (phone, chat, sms, email)., • Elevate team performance and KPIs (CSAT, FCR, Quality, Productivity) through continuous improvement, empowering the team to deliver frictionless, luxury-grade service rooted in a genuine, human-centered Quince standard of care, • Coach and mentor team members to grow their skills, maintain engagement, and exceed performance expectations., • Collaborate cross-functionally with product, logistics, and marketing to solve customer pain points, improve processes, and elevate the customer journey., • Lead initiatives that reduce friction, improve efficiency, and enhance customer satisfaction, applying Test & Learn and Scrappy thinking., • Assist with hiring, onboarding, and training CX Specialists, ensuring alignment with Quince values and operating principles., • 4+ years of customer experience or support leadership, including 2+ years managing high-volume, customer service teams (retail or e-commerce a plus)., • Professional fluency in German and English (written and spoken) — able to coach, deliver feedback, and communicate nuanced customer and business topics effectively in both languages., • Proven ability to maintain engagement, accountability, and performance in remote and distributed teams., • Strong understanding of key CX metrics and ability to drive results using KPIs., • Experience with CX platforms such as Zendesk, Gladly, or similar ticketing/CRM tools., • Excellent written and verbal communication skills, with keen attention to clarity, tone, and customer focus., • Comfortable working in a fast-paced, evolving startup environment, demonstrating adaptability, growth mindset, and scrappiness., • Weekend and holiday availability, especially during peak periods (November–December)., • Hybrid set up: 4 days at office required, 1 day from home., • Bachelor’s degree or higher preferred. WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr

Join to apply for the Senior Product Manager role at Zynga Get AI-powered advice on this job and more exclusive features. We’re looking for an experienced Senior Performance Manager to help us build the best Liveops and Monetization strategy in the game. • Create the Live-ops vision and roadmap, develop and execute daily/weekly promotional plans that includes campaign design, creative development of all communication channels, operational launch of the campaign, QA at launch, monitoring and analyzing its results and reacting accordingly., • Analyze current monetization strategy including pricing, segmentation, what value we give to users and define the right strategy for the game, • Frame hypotheses, design A/B tests and translate insights into high-impact product decisions, going from idea to live experiments, • Monitor and analyze key metrics (average revenue per user, conversion, funnel, churn) to drive continuous improvement, • Develop best practices to drive operational excellence in a live-ops team., • Coordinate with features team to ensure live-ops needs are communicated and planned while new features are being developed, • Proven track record of working as a Liveops Manager in a game with a strong liveops cadence, • Worked in a volatile and fast-paced environment and not afraid to adapt to changes, • Good communication skills and experience aligning with stakeholders, • Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week, • A generous 25 days of annual leave, plus public holidays, • Private medical insurance for you and your family to keep your health bar full, • Disability and life insurance, • Choose from the latest iOS or Android device when you join (phone or tablet), • Free language lessons in English, Spanish and Catalan, • Spotify Premium to add the perfect soundtrack to your adventure, • Legendary social events and parties to let off some steam, • Take‑Two Interactive employee stock purchase plan (eligibility criteria applies), • Professional development budget for skills training, • State of the art gym facilities, • Free breakfast, lunch, and specialty coffee, • Onsite physiotherapist and hairdresser (no wallet needed!) The list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in‑house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain). • Mid‑Senior level, • Full‑time, • Product Management and Marketing, • Computer Games Referrals increase your chances of interviewing at Zynga by 2x Greater Barcelona Metropolitan Area 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Join us and be part of the play! #J-18808-Ljbffr

This role owns the full technical security operations function at Manychat: Application Security, Infrastructure Security, and Endpoint Security. Manychat is an Equal Opportunity Employer. With a diverse team of 400+ people spread across three continents, we’re building the leading Chat Marketing

Descripción de la empresa Doctoralia es una plataforma global líder en el sector de la salud digital. Nuestro objetivo es conectar pacientes con profesionales de la salud de forma sencilla, rápida y eficiente. ¿Cómo hacemos esto? A través del marketplace y la App móvil, conseguimos que los usuarios puedan buscar profesionales y/o clínicas del sector privado, leer reseñas de pacientes, consultar la disponibilidad y reservar directamente online. Descripción de la empresa Doctoralia forma parte del grupo Docplanner desde 2017, una empresa multinacional con presencia en más de 13 países. Contamos con el respaldo de inversores como Goldman Sachs, One Peak Partners, Point Nine y Target Global, hemos recaudado más de 450 millones de euros y estamos cerca de alcanzar la rentabilidad con más de 180 millones € ARR. Buscamos un/a Senior Revenue Strategy Analyst para ser el/la partner analítico/a estratégico/a del liderazgo comercial. Es un rol senior y de alto criterio — no técnico. El entregable no es un dashboard ni una query; Asegúrese deque toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad. es una hipótesis, una recomendación y una decisión que hace crecer y proteger el revenue. Serás dueño/a de un dominio analítico core del motor de revenue — dónde se rompe la conversión y cómo subirla, o por qué se van los clientes y dónde está la expansión — marcarás su agenda y llevarás tu punto de vista a las salas donde se toman las decisiones comerciales. Dirigirás e interpretarás el análisis (la construcción técnica la hace el rol de BI), lo sintetizarás en una recomendación clara y la defenderás ante el liderazgo. Trabajarás directamente con el Head of Revenue Operations, el liderazgo de Sales y CS, el rol de BI y los equipos globales. El foco exacto — adquisición y crecimiento, o retención y expansión — se define contigo según tu fortaleza y dónde más necesitemos la capacidad. Qué harás Ser dueño/a de un dominio analítico en todas las líneas de negocio — adquisición y crecimiento (funnel, conversión, pipeline, win-rate, outbound) o retención y expansión (churn, health, expansión, LTV). Tú marcas la agenda analítica; no lo reconstruyespor línea. Ser el/la partner analítico/a senior del liderazgo comercial — liderar el razonamiento de sus business reviews, ser dueño/a del root-cause y traer la recomendación y la decisión, no solo los números. Formular la hipótesis y ser dueño/a de la narrativa — definir la pregunta de negocio y la decisión que el análisis debe servir antes de empezar; llevarlo hasta un "so what" claro, una acción y el impacto generado. Dirigir e interpretar — no construir. Colaborar con el rol de BI que produce el dato; interrogarlo, cuestionarlo, sintetizar un punto de vista y defenderlo. Convertir el análisis en decisiones — dónde enfocar a los reps y qué segmentos potenciar, o cómo targetizar la retención y priorizar la expansión — con seguimiento hasta el revenue ganado, salvado o expandido. Influir y cuestionar — challenge basado en evidencia al liderazgo, moldear la estrategia y generar alineamiento como voz de confianza. Ser dueño/a del razonamiento (estándar era-IA). Usar IA para pensar y trabajar más rápido, pero siempre poder formular la hipótesis, explicar la lógica y defender la conclusión. Un resultado sobre el que no puedes razonar no es un entregable. Qué buscamos 5–8+ años en analítica, estrategia, business partnering o consultoría — idealmente B2B SaaS o un entorno comercial comparable basado en datos. Resolución de problemas excepcionalmente estructurada (rigor tipo consultoría). Fuerte visión comercial — hablas el idioma del liderazgo de Sales y CS y conviertes insight en acción que mueve revenue. Data-literate, no coder — lees, interrogas y defiendes dashboards, modelos y métricas; reconoces cuándo el análisis es sólido. No se requiere desarrollo hands-on SQL/Python/BI; el rol de BI es dueño de la construcción. Presencia senior con stakeholders — creíble y capaz de cuestionar constructivamente al liderazgo. Autónomo/a, estructurado/a, excelente comunicador/a. Español e inglés. Qué ofrecemos Ownership de un dominio estratégico a nivel de compañía para el mercado español, y un asiento en la mesa de decisiones. Un rol senior y de alta influencia moldeando cómo crecemos y protegemos el revenue. El centro estratégico de una función RevOps que se especializa, trabajando con el Head of RevOps y el liderazgo comercial. Híbrido, Barcelona. Información adicional Salario adecuado a tu experiencia. Lo más importante: un equipo increíble que te acompañará y te apoyará en el camino. Seguro médico privado. Día de cumpleaños libre para pasar el día con tus seres queridos. Clases de idiomas gratuitas. Acceso ilimitado al chat de iFeel para apoyo en salud mental y bienestar emocional. Modalidad híbrida con presencia mínima de 1 día a la semana desde nuestras oficinas de Barcelona. Nuestro proceso de selección Primer match – Una charla con Fito (TAP). Conversación estratégica – Entrevista con Elías. xhfqzwm Presentación de un Business Case - con Elías nuestro Head of RevOps. #J-18808-Ljbffr

You will be the first contact for customers, addressing inquiries via chat and email, and guiding them to successful outcomes with empathy and clarity.

Experience with desktop and mobile operating systems (e. Knowledge of desktop and mobile application software (e. Familiarity with IT support delivery models (phone, chat, email, deskside, self-service).

Cross Border Talents in Lisbon is seeking fluent Spanish speakers to join the Customer Care team for November and December. You’ll be the voice of the brand across phone, email, and chat, helping customers with questions and resolving issues.

Nomadify in Portugal zoekt een klantgerichte medewerker klantenservice die vragen afhandelt via telefoon, e-mail of live chat en duidelijke, vriendelijke ondersteuning biedt. Ervaring is niet vereist; bereidheid om in een multiculturele omgeving te werken en te relocation naar Portugal is belangrijk

You will listen to customer needs, provide clear information, and ensure a positive experience using CRM tools. TheFork is seeking a Barcelona-based customer support specialist to handle B2C and B2B inquiries via phone, email, and chat.

Manychat, a leading chat marketing platform, is seeking an AI Platform SRE to own the reliability, performance, and cost of our AI infrastructure and to raise the bar for how our engineering org builds on LLMs. You will shape the AI Gateway, design routing and failover, run capacity planning and inc

TheFork in Barcelona is seeking a Customer Care Specialist for the French market to join a dynamic, international team. You will handle B2C and B2B inquiries via phone, email, and chat, ensuring a memorable customer experience and swift resolution of issues.

You will handle inquiries by email, chat and phone, improve processes via PDCA, and use Dust, Claude, and internal AI to serve customers faster and with empathy. Qonto in Barcelona seeks a Customer Care Manager to support Spanish SMEs and freelancers, acting as the first voice customers hear. You wi

Cross Border Talents in Lisbon is seeking fluent Italian speakers for our Customer Care team for November and December. You’ll respond to queries via phone, email and chat, deliver clear information, and help customers resolve issues while upholding brand standards.

Quince in Barcelona is seeking a French-speaking Customer Experience Specialist to deliver high-quality service across phone, chat, email, and social channels.You will solve problems with empathy, guide customers authentically, and share insights to improve our service.This hybrid role requires 4 da

TheFork in Barcelona is hiring for a customer support role focused on delivering exceptional service to B2C and B2B customers. You will handle inquiries by phone, email, and chat, understand customer needs, and provide clear solutions with empathy.

Customer Service Representative with Italian & English (Part-Time Afternoon). Deliver seamless customer service across multiple channels, including phone, email, chat, and social media. Possess a genuine passion for delivering exceptional customer service.

We’re looking for a Customer Care Specialist who is passionate about delivering exceptional customer experiences. Partner with Care Operations and BPO teams to align on process and quality, ensuring consistent customer experiences. Own customer conversations across email and live chat, from first

Concentrix in Barcelona is hiring a Sales Chat Advisor (English-speaking) for an on-site role in the high tech industry.

Job Title: Sales Chat Advisor (English - speaking) - On-site - High Tech Industry - HE03. Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products. Convert inbound/outbound chat conversations into qualified leads and sales,

This hands-on role emphasizes high-quality troubleshooting, clear written communication, and proactive teamwork to ensure fast resolutions and customer satisfaction. You will own conversations across email and live chat, troubleshoot issues, and advocate for customer needs while collaborating with P

Customer Service Representative with Dutch and English (Part-Time Morning 25hrs). Deliver seamless customer service across multiple channels, including phone, email, chat, and social media. Possess a genuine passion for delivering exceptional customer service.

Entre tus tareas estará atender llamadas entrantes de clientes del sector alimentación y resolver consultas a través de teléfono, email y chat. Si tienes experiencia como teleoperador o quieres dar el salto a este sector, esta es tu oportunidad para trabajar en Barcelona, con horario de lunes a

First Level Support Agent to assist customers with domains, email, hosting and website tools.You will handle inquiries by phone, chat and tickets, guiding users to solutions and escalating when necessary.A collaborative team environment, ongoing training, health insurance, and the option to work rem

Teladoc Health International está buscando médicos para cobertura de la temporada de gripe, con posibilidad de contrato indefinido. Se orientará y asesorará a pacientes por telemedicina (teléfono, videollamada o chat) y, si corresponde, se activarán recursos médicos como médicos a domicilio

El departamento de Telehealth gestiona la atención a pacientes que solicitan orientación médica a través de diferentes canales digitales, como videoconsultas, llamadas telefónicas y chat. Atender las consultas de los pacientes a través de los diferentes canales de comunicación.

Описание: Ubisoft Barcelona Mobile is currently seeking a Senior Data Analyst / Data Scientist to help our team on their next adventure. You will support insight initiatives for our Data and Analytics team across the modern data stack (Redshift, dbt, Power BI, GitLab) to turn raw data into decisions, and will be reporting to our Director of Data & Analytics. • Turning data into actionable insights, by performing hands-on research, data exploration and analysis, to drive decisions and strategies for user acquisition, retention, and monetization., • Work with the game teams to provide insights into user behaviour, answer key business questions and support A/B test design and analysis., • Build and maintain reliable, well-documented data models and pipelines that the wider organization can trust and self-serve from., • Carry out projects in machine learning for behavioural segmentation and monetization., • Design, build and maintain clear, actionable Power BI dashboards and reports for stakeholders across the studio., • Debug and problem-solve issues to ensure the delivery of accurate and clear analysis, reports, and tools - versioning your work in GitLab following good CI/CD practices., • Effectively communicate results and insights to senior stakeholders throughout the organization., • Coordinate, challenge and share the best analytical practices and methods within the organization., • Explore and prototype applications of AI and Generative AI (LLMs, AI agents, copilots) to accelerate analysis, automate reporting, and uncover new player insights., • Stay up to date with the latest developments in Machine Learning, Data Science, and AI/GenAI trends., • Contribute to the knowledge base and culture of the team., • Please note that a work permit for Spain obtained prior to applying for the position is mandatory., • Master's degree in a quantitative field (i.e. Physics, Mathematics, Engineering, Computer Science, Data Science...)., • 5+ years of relevant work experience in similar positions, ideally in the mobile gaming industry., • Highly proficient in SQL as well as Python for data exploration and analysis., • Hands-on experience with cloud-based data warehouses, ideally Amazon Redshift, and data transformation tools such as dbt., • Solid experience building dashboards and reports in Power BI (or similar BI tools)., • Comfortable working with version control (Git/GitLab) as part of the daily analytics workflow., • Robust understanding of advanced statistics suitable for the analysis of skewed populations., • Experience designing effective ways of communicating, visualising and reporting results/analysis., • Experience in predictive analytics and segmentation., • Excellent problem-solving capabilities with strong attention to detail., • PhD in any of these disciplines is a plus;, • Hands-on experience using AI-assisted tools (e.g. GitHub Copilot, ChatGPT, Claude) to speed up analysis, coding, or documentation;, • Exposure to applying Generative AI / LLMs to analytics use cases (e.g. natural-language querying, automated insight generation, player-facing chat experiences);, • Experience with Agile methodologies (e.g. Scrum, Kanban, XP) and project management tools (e.g. JIRA);, • Software engineering best practices beyond Git, such as CI/CD pipelines and code review;, • Self-motivation, organizational skills, team spirit, proactivity;, • Passion for games., • Interest in mobile F2P games, • Ticket Restaurant: 220€ per month, and a flexible compensation plan (ticket transport & ticket nursery free of taxes)., • Flexible working hours: 40-hour workweek with start times between 8 AM and 10 AM (or from 7:30 AM when working onsite to avoid traffic jams), and early leave from 4 PM (Fridays from 2 PM)., • Reduced schedule (35 hrs per week) in July and August, Easter, Christmas holidays, and special days like Sant Jordi and Revetlla de Sant Joan., • Personal Matters Hours: 24 hours paid for by Ubisoft that you can use for personal matters during your work schedule, • Holidays: 25 days per year + 1 day on your Ubi-Birthday., • 5 extra holiday days on the year you celebrate your 5th/10th/15th/20th year with us., • Health insurance with Cigna, including physiotherapy and psychology sessions at a reduced price., • Life Insurance with AXA., • Office Gym open from 7 AM to 8 PM, • Mobile Device Grant of 400 EUR starting in your 1st year in the company., • Language training for English, Spanish, and French., • Professional development training & programs, based upon request., • Ubisoft games are available at a discount , and Ubisoft Connect in PC is free, • Locally roasted craft coffee by INCAPTO (it's very, very good). #J-18808-Ljbffr

Customer Experience - French Speaking. Join Quince as a founding member of our French Customer Experience team! As a Customer Experience Specialist you will deliver thoughtful, high-quality service across phone, chat, email, and social channels by solving problems with empathy, guiding customers aut

Jelou construye agentes de IA que ejecutan operaciones transaccionales en canales conversacionales. Al traer pagos, verificación de identidad, flujos de crédito y firmas electrónicas directamente a WhatsApp, habilitamos a bancos, fintechs, retailers y empresas en América Latina para ejecutar transacciones generadoras de ingresos sin salir del chat. De forma segura, local y a escala. Eres quien convierte la estrategia comercial de Jelou en planes ejecutables: defines a quién vendemos, cómo lo empaquetamos y a qué precio, y mides si esas decisiones realmente mueven el negocio. Operas sin equipo de analistas y sin autoridad unilateral sobre pricing — tu trabajo es investigar, proponer y ejecutar, validando con el liderazgo comercial las decisiones que lo requieren. • Definir y perfeccionar el Ideal Customer Profile (ICP) por mercado, industria y tamaño de cuenta, traduciéndolo en planes ejecutables para el equipo comercial., • Segmentar oportunidades por mercado e industria y mapear la competencia para identificar brechas y ventajas diferenciales., • Participar en reuniones comerciales para entender objeciones y fallas del discurso, y traducirlas en ajustes de estrategia., • Diseñar y mantener la estructura de packaging, pricing y descuentos de Jelou, trabajando junto al liderazgo comercial; las decisiones finales de pricing se validan con ese grupo, no de forma unilateral., • Analizar márgenes y economía del negocio, buscando crecimiento sin erosionar márgenes ni encarecer innecesariamente la oferta., • Participar en deal desk, aportando criterio comercial y de pricing a negociaciones específicas., • Revisar pricing competitivo de forma recurrente y usar datos de win/loss para proponer ajustes., • Investigar mercado, competencia y tendencias del sector para informar decisiones de GTM., • Entrar a reuniones comerciales, entender objeciones reales y medir con rapidez el resultado de los cambios propuestos (pricing, mensajes, segmentación)., • Traducir hallazgos de campo en recomendaciones accionables, no solo en diagnósticos., • Pulir y ejecutar planes de entrada a nuevos mercados — España y Brasil se mencionaron como ejemplos en evaluación, no como lista cerrada., • Evaluar oportunidades y riesgos comerciales de cada mercado antes de proponer un plan de entrada., • Coordinar con liderazgo comercial la validación de los planes antes de su ejecución., • Tienes track record demostrable analizando negocios y ejecutando iniciativas comerciales dentro de una empresa — no solo recomendaciones sin ejecución., • Combinas criterio comercial con comprensión de modelos de negocio y análisis financiero (márgenes, pricing, unit economics)., • Puedes operar de forma autónoma y hands‑on, sin un equipo de analistas al cual delegar investigación o análisis., • Puedes explicar, con evidencia concreta, decisiones que tomaste sobre competencia, pricing, crecimiento o márgenes., • Tienes experiencia participando o liderando análisis de pricing, packaging or economía de negocio en empresas B2B SaaS, CPaaS o plataformas de mensajería/CX — es un requisito: sin este tipo de experiencia, normalmente no se avanza en el proceso, salvo que el resto del perfil sea excepcional., • Tienes entre 5 y 7 años de experiencia relevante en roles comerciales‑estratégicos (GTM, pricing, consultoría estratégica o afines)., • Inglés fluido, hablado y escrito., • Experiencia previa en consultoría estratégica (ej. McKinsey, PwC, Deloitte u otras firmas similares), idealmente seguida de experiencia in‑house., • Exposición a mercados internacionales o procesos de entrada a nuevos mercados., • Interés o experiencia en modelos de pricing basados en uso o consumo (usage‑based pricing)., • Criterio comercial-financiero: analiza decisiones de pricing y márgenes con datos, no solo con intuición comercial., • Autonomía y ejecución: resuelve y ejecuta personalmente, sin depender de un equipo de analistas ni esperar instrucciones detalladas., • Orientación a resultados medibles: mide rápido el impacto de sus propios cambios (pricing, mensajes, segmentación) y ajusta cuando no funcionan., • Rigor analítico sin perder velocidad: convierte el análisis de mercado y competencia en planes ejecutables, no solo en diagnósticos., • Colaboración en decisiones compartidas: trabaja con el liderazgo comercial en pricing sin necesitar ser la autoridad final para avanzar., • Diseñas e implementas iniciativas de pricing y packaging con impacto medible en el negocio., • Contribuyes a mantener o mejorar el margen y el price realization a través de tus decisiones de pricing., • Lideras la construcción de planes de entrada a nuevos mercados, validados con el liderazgo comercial., • Reduces objeciones recurrentes del equipo comercial mediante ajustes de discurso y pricing basados en datos., • We Challenge the Norm — Desafiamos lo establecido, somos disruptivos y no tenemos miedo de ser diferentes., • Evolve or die — Somos resilientes, nos movemos con rapidez y adaptabilidad, con un norte claro., • Act, own it, make it happen — Nos remangamos las mangas; no esperamos instrucciones para actuar., • Stay playful — we don’t take ourselves too seriously — Nos reímos, nos ayudamos y celebramos juntos., • Rebels with a cause — Todo lo que hacemos busca eliminar la fricción del día a día de los que nos rodean. #J-18808-Ljbffr

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