Chat jobs in BarcelonaCreate job alerts

Wir stellen ein: Sales Assistant (m/w/d) – Barcelona Werde Teil von smino, einer der führenden SaaS-Plattformen für die Bau- und Immobilienbranche, und unterstütze unsere Kunden dabei, ihre Bauprojekte effizienter und digitaler abzuwickeln. Zur Verstärkung unseres Teams in Barcelona suchen wir eine motivierte und serviceorientierte Persönlichkeit, die Freude am Kundenkontakt hat und sowohl unsere Kunden als auch unser Vertriebsteam im Tagesgeschäft unterstützt. Deine Aufgaben: Als Sales Assistant bist du eine wichtige Schnittstelle zwischen unseren Kunden, dem Vertrieb und unserem IT-Team. Zu deinen Aufgaben gehören: • Betreuung unserer Nutzer über den smino-Chat und Beantwortung von Anwenderfragen, • Entgegennahme und Bearbeitung eingehender Telefonanfragen, • Erster Ansprechpartner für Interessenten und potenzielle Neukunden, • Unterstützung bei Akquisitionskampagnen durch die Kontaktaufnahme mit qualifizierten Warm Leads, • Durchführung von Onboardings für neue Kunden, • Schulung von Anwendern und Projektteams in der Nutzung von smino, • Durchführung von Feedback- und Austauschgesprächen mit Kunden zur kontinuierlichen Verbesserung unserer Plattform, • Aufnahme, Dokumentation und Weitergabe von Kundenfeedback an die entsprechenden Teams, • Enge Zusammenarbeit mit dem Vertriebsteam zur Unterstützung laufender Kundenprojekte, • Koordination und Zusammenarbeit mit dem 1st- und 2nd-Level-Support unseres IT-Teams, • Unterstützung bei administrativen und organisatorischen Aufgaben im Vertriebsumfeld Das bringst du mit: • Freude am Umgang mit Kunden und an der Kommunikation per Telefon, Chat und Videokonferenz, • Erste Erfahrungen im Kundenservice, Vertrieb, Customer Success oder einer vergleichbaren Rolle sind von Vorteil, • Sehr gute Deutschkenntnisse in Wort und Schrift (zwingend erforderlich), • Strukturierte, zuverlässige und lösungsorientierte Arbeitsweise, • Ausgeprägte Serviceorientierung und ein professionelles Auftreten, • Interesse an digitalen Lösungen und SaaS-Produkten, • Erfahrung mit CRM-Systemen wie HubSpot, Salesforce oder ähnlichen Tools ist von Vorteil, • Teamfähigkeit sowie die Fähigkeit, zwischen verschiedenen Stakeholdern zu koordinieren Das bieten wir dir: • Eine abwechslungsreiche Rolle mit direktem Einfluss auf die Zufriedenheit unserer Kunden, • Ein etabliertes SaaS-Produkt mit starkem Product-Market-Fit, • Renommierte Kunden in Deutschland, Österreich und der Schweiz, • Flexible Arbeitszeiten sowie Homeoffice-Möglichkeiten, • Die Möglichkeit, eng mit Vertrieb, Produktmanagement und IT zusammenzuarbeiten, • Persönliche Weiterentwicklung und langfristige Karriereperspektiven innerhalb von smino, • Ein motiviertes und internationales Team in Barcelona Interesse? Dann sende deine Bewerbung direkt per E-Mail an: Dominik Karl dominik.karl@smino.com #SalesAssistant #SalesSupport #SaaS #CustomerService #BarcelonaJobs #TechJobs #B2B #ConstructionTech #Hiring

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: • Deliver an excellent customer experience to each and every one of our patients, • Ensure that every call, email, and meeting leaves our patients happy, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: • University Degree in Dentistry with experience in Orthodontics., • Experience in a similar position, • Fluent level of Portuguese, English or Spanish is a plus!, • Self-discipline and motivation to learn., • Commitment and goal orientation., • Experience with dental designing software., • Excellent communication and interpersonal skills, • Team spirit and a proactive attitude. What we offer • International team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district., • Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month., • Benefits with our treatments, aligners, and products., • Opportunity to grow in an innovative company and Top International Scale Up., • Collaborative work environment and positive culture., • International and diverse teams.

🚀 We’re Hiring: Customer Service Agent - French Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy feet. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in both French and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Substitution Contract (1 Month of Probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Thursday from 9AM to 6PM and Fridays 10AM to 6PM., • Salary: €18,711.01 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Monday to Friday from 9AM to 6PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

Médico/a de urgencias (100% Remoto) - Contrato Temporal Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Actualmente estamos buscando médicos para dar cobertura a la temporada de gripe con posibilidad de contrato indefinido posteriormente. La persona que se incorpore orientará y dará consejo médico a los pacientes a través de medios telemáticos (telefónico, videoconsulta o chat) y valorará activar recursos médicos (médico a domicilio o ambulancia de urgencias) en caso necesario, de acuerdo a las directrices del cliente y los estándares marcados por Teladoc Health International. Funciones • Atender a los pacientes aplicando una escucha activa del motivo de consulta., • Realizar una anamnesis estructurada., • Determinar médicamente la gravedad y el nivel asistencial requerido., • Dar consejo y orientación médica al paciente, siendo posible la prescripción farmacológica., • Activar el recurso adecuado a la situación clínica y adaptarlo según la disponibilidad. En caso de no disponer del recurso necesario contactar con otros servicios de emergencias., • Realizar seguimiento del estado del paciente hasta la llegada del recurso, en caso necesario., • Hacer registro adecuado de datos en el sistema., • Reportar las incidencias al supervisor., • Cumplir con los estándares de calidad establecidos siguiendo el código ético médico., • Conocer, mantenerse actualizado y actuar de acuerdo a los protocolos internos de gestión y los acuerdos pactados con las compañías siguiendo las políticas para cumplir con la ética de Teladoc Health International. Condiciones • Contrato 100% remoto, • Contrato temporal de 3 meses desde junio hasta septiembre de 2026, • Material informático proporcionado por Teladoc Health, • Horario a convenir según disponibilidad, se valorará positivamente disponibilidad en fin de semana o festivos Requisitos • Experiencia asistencial reciente en España, • Se valorará positivamente especialidad en medicina de familia, medicina de urgencias, medicina interna, neumología o similares, • Colegiatura activa en España, • Se valorará positivamente el dominio de otros idiomas (inglés, catalán u otros)

🚀 We’re Hiring: Customer Service Representative - Fluent in English and French At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Representatives to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Representative, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You will Support BISSELL and PM Connect with their products and services. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in English and French., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Substitution Contract (1 Month of Probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday from 9AM to 6PM (1 Short Day per Week)., • Salary: €18,711.01 gross per year., • Performance Bonus: Up to €1,000 per year, • Working Model: Hybrid - 6 days per month in the office., • Training: Monday to Friday from 9AM to 6PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: Deliver an excellent customer experience to each and every one of our patients Ensure that every call, email, and meeting leaves our patients happy Engage with our patients and build a connection to keep them excited about their journey to a perfect smile. Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat. Make calls, book and confirm appointments, and follow up with patients. Explain our product and guide customers through the process and timelines. Clarify requirements and help our patients complete documentation as needed. Proactively recognize and report trends and potential weaknesses. Contribute to the improvement of our products and processes. Help create solutions to enhance the customer journey. Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: University Degree in Dentistry with experience in Orthodontics. Experience in a similar position Fluent level of Portuguese, English or Spanish is a plus! Self-discipline and motivation to learn. Commitment and goal orientation. Experience with dental designing software. Excellent communication and interpersonal skills Team spirit and a proactive attitude. What we offer Internationa l team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district. Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month. Benefits with our treatments, aligners, and products. Opportunity to grow in an innovative company and Top International Scale Up. Collaborative work environment and positive culture. International and diverse teams.

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

This role has been designed as “Onsite” with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise (HPE) is a global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud. Manages virtually (by phone, electronically or social media) a set of assigned or acquired accounts. Builds, maintains and forecasts sales pipeline, creates and develops account plans. Works closely with company outside sales, channel partners and/or end customers to move sales opportunities to closure. May generate and qualify leads to create new sales opportunities. Sets and executes sales strategy for assigned portion of account, territory or industry vertical. Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision‑making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues. • Sells complex solutions, products and services for a set of assigned accounts. Provides input in developing sales strategy and quota forecasts for assigned accounts. May partner with field sales or sell independently., • Creates account plan and provides recommendation for an assigned complex account., • Proactively generates, qualifies and reviews new leads to drive higher sales opportunities and closure; may work with partners/ field sales to ensure a smooth sales transaction., • Understands client requirements and leverages good knowledge of company’s portfolio of products and services to competitively position company to meet the needs to drive new acquisitions and/or promote retention., • Leads targeted sales pipeline building, forecasts and plans data‑driven sales activity., • May provide coaching to team members., • Bachelor Degree or equivalent in any field (preferably IT/ Sales)., • 5+ years of relevant work experience or equivalent., • Industry experience is highly preferred., • Demonstrated sales orientation and understanding of sales process., • Demonstrated account management, acquisition, retention and development skills., • Demonstrated knowledge of company’s portfolios of products and services., • Demonstrated knowledge of IT and/or industry solutions, products and services to solve business challenges., • Demonstrated communication and negotiation skills., • Able to lead and work within a team., • Depending on role, may require hunter approach or strategic “farmer” or relationship selling approach., • Demonstrated knowledge in a Customer Relationship Management system or Salesforce system which allows businesses to manage business relationships and the data and information associated with them., • Accountability, • Active Learning, • Active Listening, • Assertiveness, • Bias, • Building Rapport, • Buyer Personas, • Coaching, • Complex Sales, • Creativity, • Critical Thinking, • Cross‑Functional Teamwork, • Customer Experience Strategy, • Customer Interactions, • Design Thinking, • Empathy, • Financial Acumen, • Follow‑Through, • Growth Mindset, • Identifying Sales Opportunities, • Industry Knowledge, • Intellectual Curiosity, • Long Term Planning, • Managing Ambiguity Health & Wellbeing – We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development – We invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have. Unconditional Inclusion – We are unconditionally inclusive in the way we work and celebrate individual uniqueness. HPE is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as bank account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels. Candidates are responsible for verifying the credentials of any third party claiming to represent the company. If suspect recruitment fraud, do not share personal information or make any payments and report the incident to local authorities immediately. #J-18808-Ljbffr

Location: Barcelona, Spain Schedule: 39h/week | Monday–Friday | 9:00–18:00 Contract Type: Full-Time | On-Site Join an international technical support team in Barcelona and assist German-speaking customers with technical solutions. Responsibilities Provide technical support via phone, email, and chat Troubleshoot software and hardware issues Escalate complex cases Maintain SLA and quality standards Requirements Fluent German English B2+ Minimum 2 years of experience in customer or technical support Strong troubleshooting skills Salary Competitive salary Performance bonus Benefits Health insurance Employee benefits program Paid training Career progression Relocation Package Flight ticket Temporary accommodation Relocation support How to Apply Submit CV: German Technical Support – Barcelona #GermanJobsSpain #TechnicalSupportBarcelona #ITSupportJobs #RelocationSpain #CustomerServiceEurope

Position: Customer Service Representative Location: Remote in Barcelona, Spain Employment type: Full-time DUTIES AND RESPONSIBILITIES: Manage customer interactions through various communication channels (phone, email, chat, or CRM systems), ensuring timely and accurate responses. Process customer orders, quotations, and inquiries accurately using designated company systems (e.g., ERP or CRM tools). Provide product information and basic technical support to assist customers in identifying appropriate products or services for their needs. Track and communicate order status, including delivery schedules, updates, and any delays, to maintain transparency and trust with customers. Collaborate with internal departments such as logistics, sales, and technical support to resolve customer issues efficiently. Maintain up-to-date and accurate records of all customer interactions, transactions, and service requests. Follow established service standards, procedures, and escalation protocols to ensure quality and consistency. Identify opportunities to improve customer satisfaction, operational processes, and overall service delivery. REQUIREMENTS: Native / fluent in Danish , both verbal and written. Proficiency in English (minimum B2 level). High school diploma or equivalent; higher education or vocational training in business, communication, or a related field is an advantage. Proven experience in customer service, order management, or a similar client-facing role. Proficiency in customer management systems (e.g., CRM platforms) and familiarity with enterprise software (such as SAP or similar systems). Strong communication and interpersonal skills, with a customer-focused and solution-oriented approach. Ability to multitask, manage priorities, and maintain accuracy under pressure. Basic technical understanding or interest in products/services relevant to the company's field. Commitment to continuous learning, adaptability, and collaboration in a fast-paced environment. OFFER: Excellent remuneration package based on experience, skills and performance Working schedule: Monday to Friday, 09:00 AM - 18:00 PM Be part of a dynamic and creative team with positive and friendly atmosphere 23 working days of paid annual leave Guidance and tools to reach career potential.

ph3Job Description /h3pRemote (based in Barcelona, Spain) · Full-time (39h/week) · Mon–Fri 09:00–18:00 · Start: ASAP /ph3About the Role /h3pWork remotely from Barcelona as part of a customer service team supporting Danish‑speaking clients of a global industrial automation and technology company. You will be the first point of contact for technical and commercial enquiries — delivering accurate, professional support in a structured remote environment. /ph3Responsibilities /h3ulliHandle inbound enquiries from Danish‑speaking clients via phone, email, or chat — covering product information, orders, and account queries /liliProvide accurate and timely responses, escalating complex technical cases where required /liliMaintain up‑to‑date records of all customer interactions in the CRM system /liliCollaborate with internal teams to ensure seamless issue resolution /liliConsistently meet quality and productivity KPIs /li /ulh3Requirements /h3ulliC2 level of Danish and B2 level of English — written and spoken /liliStrong written and verbal communication skills /liliSelf‑disciplined and reliable — comfortable working independently in a remote setup /liliPrevious experience in customer service is valued but not mandatory /liliBased in Barcelona or willing to relocate to Barcelona (mandatory) /liliEligible to work in Spain (EU ID or Spanish residence card) /li /ulh3What We Offer /h3ulliFull‑time remote contract — work from home in Barcelona /liliCompetitive salary performance bonus /liliRelocation support: €500 relocation bonus for candidates moving to Barcelona /liliPrivate medical insurance /liliReferral programme — earn up to €2,000 per successful referral /liliOngoing training and clear career progression /li /ul /p #J-18808-Ljbffr

h3Customer Service Representative for the Portuguese Market /h3h3Customer Service Representative for the Portuguese Market /h3p4 weeks ago Be among the first 25 applicants /ppstrongOur clientbr/strongIs a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they're committed to sustainability, innovation, and social responsibility. We're seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers. /ppstrongOur clientbr/strongIs a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they're committed to sustainability, innovation, and social responsibility. We're seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.brstrongstrongWhat's your Mission? /strongbr/strongulliCustomer Support: Provide top-notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions. /liliProduct Knowledge: Develop a deep understanding of our product range to accurately answer questions and assist customers effectively. /liliProblem-Solving: Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction. /liliBrand Advocacy: Promote our brand values and foster positive customer experiences through every interaction.br/li /ulstrongRequirementsbr/strongulliLanguage Proficiency: Fluency in Portuguese with excellent written and verbal communication skills. /liliEnglish Language Skills: Strong English language proficiency (written and spoken). /liliCustomer Focus: A genuine passion for helping people and delivering exceptional customer service. /liliEmpathy: The ability to understand and respond to customer needs with empathy and compassion. /liliOrganisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently. /liliProblem-Solving: A proactive approach to problem-solving and a commitment to finding innovative solutions.br/li /ulstrongBenefitsbr/strongulliStart Date: October 2025 /liliHours: 39 hours/week /liliWork Schedule: Monday to Friday - 9:00 am to 6:00 pm /liliSalary: €18,095 gross per year /liliHolidays: 24 working holidays / 2 accrued days per month /liliWork Model: Hybrid (6 days per month at the office) /liliTraining: Monday to Friday - 9:00 am to 6:00 pm- 3 weeks of training /liliOffice Location: Barcelona (La Sagrera)br/li /ulstrongstrongAdditional Perks:br/strong /strongulliCareer Growth: Ongoing training and development. /liliWell-being Support: Confidential counselling and resources. /liliPerks Discounts: Exclusive offers and rewards. /liliHealth Benefits: Discounted health insurance. /liliSkill Development: LinkedIn learning and certifications. /liliReferral Program: Bring a friend and get a referral bonus.br/li /ulstrongLet's discuss your future at CPM International! /strong /ph3Seniority level /h3ullih3Seniority level /h3Entry level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Other /lilih3Industries /h3IT Services and IT Consulting /li /ulpReferrals increase your chances of interviewing at CPM International Contact Centre by 2x /ph3Sign in to set job alerts for “Customer Service Representative” roles. /h3h3Customer Service Representative Travel Retail /h3h3Front Desk and Customer Services in Barcelona /h3pBarcelona, Catalonia, Spain 41 minutes ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

h3Customer Service Opportunities in Lisbon Join Global Brands! A. N. /h3pJob Openings Customer Service Opportunities in Lisbon Join Global Brands! A. N. /ph3About the job Customer Service Opportunities in Lisbon Join Global Brands! A. N. /h3pCustomer Service Opportunities in Lisbon Join Global Brands! /ppAre you ready for a new adventure in one of Europes most vibrant cities?brLisbon offers the perfect mix of lifestyle, culture, and career opportunities and we are looking for strongCustomer Service Representatives /strong to support some of the worlds most recognized international brands. /ph3Why apply? /h3pFull relocation package: flight reimbursement + the option of living in company-shared accommodation.brWork with leading global companies in a dynamic, multicultural environment.brEnjoy Lisbons sunny lifestyle while building your international career.brContinuous training and real career development opportunities. /ph3Who we are looking for /h3pWe welcome candidates who are fluent in strongFrench, Spanish, Italian, German, Dutch, or Swedish /strong, with: /ppEU citizenship or valid work permit for Portugal. /ppMinimum strongB2 level English /strong (spoken and written). /ppStrong communication skills, customer-oriented mindset, and motivation to grow. /ph3What youll do /h3pProvide world-class support to customers via phone, email, or chat. /ppRepresent and assist top international brands. /ppEnsure outstanding customer experiences every day. /p #J-18808-Ljbffr

Wir stellen ein: Sales Assistant ( m/w/d) – Barcelona A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes. Werde Teil von smino, einer der führenden SaaS-Plattformen für die Bau- und Immobilienbranche, und unterstütze unsere Kunden dabei, ihre Bauprojekte effizienter und digitaler abzuwickeln. Zur Verstärkung unseres Teams in Barcelona suchen wir eine motivierte und serviceorientierte Persönlichkeit, die Freude am Kundenkontakt hat und sowohl unsere Kunden als auch unser Vertriebsteam im Tagesgeschäft unterstützt. Deine Aufgaben: Als Sales Assistant bist du eine wichtige Schnittstelle zwischen unseren Kunden, dem Vertrieb und unserem IT-Team. Zu deinen Aufgaben gehören: Betreuung unserer Nutzer über den smino-Chat und Beantwortung von Anwenderfragen Entgegennahme und Bearbeitung eingehender Telefonanfragen Erster Ansprechpartner für Interessenten und potenzielle Neukunden Unterstützung bei Akquisitionskampagnen durch die Kontaktaufnahme mit qualifizierten Warm Leads Durchführung von Onboardings für neue Kunden Schulung von Anwendern und Projektteams in der Nutzung von smino Durchführung von Feedback- und Austauschgesprächen mit Kunden zur kontinuierlichen Verbesserung unserer Plattform Aufnahme, Dokumentation und Weitergabe von Kundenfeedback an die entsprechenden Teams Enge Zusammenarbeit mit dem Vertriebsteam zur Unterstützung laufender Kundenprojekte Koordination und Zusammenarbeit mit dem 1st- und 2nd-Level-Support unseres IT-Teams Unterstützung bei administrativen und organisatorischen Aufgaben im Vertriebsumfeld Das bringst du mit: Freude am Umgang mit Kunden und an der Kommunikation per Telefon, Chat und Videokonferenz Erste Erfahrungen im Kundenservice, Vertrieb, Customer Success oder einer vergleichbaren Rolle sind von Vorteil Sehr gute Deutschkenntnisse in Wort und Schrift (zwingend erforderlich) Strukturierte, zuverlässige und lösungsorientierte Arbeitsweise Ausgeprägte Serviceorientierung und ein professionelles Auftreten Interesse an digitalen Lösungen und SaaS-Produkten Erfahrung mit CRM-Systemen wie HubSpot, Salesforce oder ähnlichen Tools ist von Vorteil Teamfähigkeit sowie die Fähigkeit, zwischen verschiedenen Stakeholdern zu koordinieren xcskxlj Das bieten wir dir: Eine abwechslungsreiche Rolle mit direktem Einfluss auf die Zufriedenheit unserer Kunden Ein etabliertes SaaS-Produkt mit starkem Product-Market-Fit Renommierte Kunden in Deutschland, Österreich und der Schweiz Flexible Arbeitszeiten sowie Homeoffice-Möglichkeiten Die Möglichkeit, eng mit Vertrieb, Produktmanagement und IT zusammenzuarbeiten Persönliche Weiterentwicklung und langfristige Karriereperspektiven innerhalb von smino Ein motiviertes und internationales Team in Barcelona Interesse? Dann sende deine Bewerbung direkt per E-Mail an: Dominik Karl #SalesAssistant #SalesSupport #SaaS #CustomerService #BarcelonaJobs #TechJobs #B2B #ConstructionTech #Hiring

ph3About ClickBoat /h3 pClickBoat is a rental platform product of Boats Group, the fastest‑growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! /p pClickBoat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week‑long adventure, while enabling private and professional boat owners to generate additional income through rentals. /p pTo support this growth, we are hiring a bSales Executive /b to join our dynamic team in Barcelona and contribute to delivering tailor‑made boating experiences to our Spanish‑speaking clients. /p h3The role /h3 pWe’re looking for a bSales Executive /b to join our crew in Barcelona. /p pIn this role, you will play a key part in the Spanish and LATAM Market of the Sales Team, a business unit of around 40 people, managing Spanish‑speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high‑quality experience to our users. /p pIf you’re excited about marketplaces, fast‑paced environments, and building meaningful solutions, you might be exactly who we’re looking for. /p h3What floats your boat /h3 pYou will be responsible for the following tasks, which will vary according to the time of the year: /p ul lipUnderstanding our customers’ needs and advising them on their boat search. bFind the best deals for our customers by negotiating the best options with ClickBoat boat owners. /b No cold calling, only warm leads already in your pipeline. /p /li lipMaximizing the conversion rate by applying sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. /p /li lipEnsuring customer satisfaction and loyalty so that they think of ClickBoat the next time they go sailing. /p /li /ul pYou will have a reachable annual target, which may be distributed on a monthly and/or four‑monthly basis. bOver‑performance is rewarded /b. /p pTo maximize the reactivity and customer satisfaction, we are used to working on Saturdays. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). /p h3What you bring aboard /h3 ul lipYou are a bnative Spanish and fluent in English /b. /p /li lipbIdeally with one or two years /b of previous successful working experience in Sales. /p /li lipYou manage bautonomously your entire sales cycle, /b from the understanding of the need to the closing and the upsell of the client. /p /li lipYou are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer‑satisfaction‑driven attitude. /p /li /ul h3Bonus points (great to have, never a dealbreaker) /h3 ul lipThe knowledge of another language is highly valued. /p /li lipIf you have a boating background and interest, it’s even more perfect! /p /li /ul h3The hiring journey /h3 ul lipIntro call with Talent Acquisition /p /li lipInterview with your future manager /p /li lipFinal chat with our VP Sales and COO /p /li /ul pWe aim to keep things smooth, transparent, and respectful of your time throughout the process. /p h3What awaits you aboard /h3 ul lipA fast‑growing international company with real impact /p /li lipRemote work policy: 1 day per week, depending on periods of the year and seniority /p /li lip5 additional days off /p /li lipExtensive internal training /p /li lipLunch vouchers (Cobee) /p /li lipGym partnerships (Wellhub) /p /li lipBoat licence offered and exclusive discounts on your next boat trips /p /li lipBreakfast every Tuesday morning /p /li lipA welcoming office in Barcelona, next to the centrally located Cathedral and just a 20‑minute walk from the sea /p /li lipTeam‑building activities /p /li /ul pFull‑time contract starting as soon as possible. /p pStarting compensation package is 30k€, including an uncapped variable component representing 20% of the target package. The final package may vary depending on experience. /p h3Ready to come aboard? /h3 pIf this opportunity sounds like your next adventure, hit the “apply to this job” bottom /p pRemember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you. /p pAt ClickBoat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. /p /p #J-18808-Ljbffr

pstrongWE CREATE MORE SALES /strong is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. /ppBecome part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for a strongCustomer Care Agent (m/f/d) – Dutch Market (Inbound) /strong /pulliPrevious experience in B2B inbound support or inside sales /liliConfident handling of customer communication via chat, email, and phone /liliStrong interest in software solutions and digital tools /liliCustomer-focused, with a proactive and solution-oriented mindset /liliWell-organized, reliable, and comfortable working in a fast-paced environment /liliExcellent verbal and written communications skills in strongDutch (Level C2) /strong and strongEnglish (Level C1) /strong /liliYou’ll be the strongfirst point of contact /strong for Dutch-speaking and international B2B customers, handling their inquiries via stronglive chat, email, and phone /strong /liliWith a strongsolution-oriented mindset /strong, You’ll support customers on strongtechnical and product-related questions /strong /liliEvery interaction matters – You’ll ensure all details are strongaccurately documented /strong and strongcustomer data in the CRM /strong stays current /liliWorking hand in hand with strongsales, product, and technical team /strongs, You’ll help create a strongsmooth and positive customer experience /strong /liliBy staying on top of the lateststrong product updates /strong, You’ll make sure customers always receive the strongbest possible support /strong /liliOpportunities for personal and professional growth /liliPrime location, with a park and the ocean just moments away /liliA creative, dynamic work environment that fosters innovation /liliCharming restaurants nearby, perfect for relaxing breaks /liliAn inclusive, friendly team that makes you feel welcome /li /ulpOur recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. /ppstrongEqual opportunities for all: /strongWe welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. /ppIf you have further questions regarding this role, feel free to contact our Recruiting-Team via /p #J-18808-Ljbffr

Position: Customer Experience Specialist Location: Remote, Spain Employment type: Full-time DUTIES AND RESPONSIBILITIES: Manage customer interactions through various communication channels (phone, email, chat, or CRM systems), ensuring timely and accurate responses Process customer orders, quotations, and inquiries accurately using designated company systems (e.g., ERP or CRM tools) Provide product information and basic technical support to assist customers in identifying appropriate products or services for their needs Track and communicate order status, including delivery schedules, updates, and any delays, to maintain transparency and trust with customers Collaborate with internal departments such as logistics, sales, and technical support to resolve customer issues efficiently Maintain up-to-date and accurate records of all customer interactions, transactions, and service requests Follow established service standards, procedures, and escalation protocols to ensure quality and consistency Identify opportunities to improve customer satisfaction, operational processes, and overall service delivery. REQUIREMENTS: Native / fluent in Flemish , both verbal and written. Proficiency in English (minimum B2 level) High school diploma or equivalent; higher education or vocational training in business, communication, or a related field is an advantage Proven experience in customer service, or a similar client-facing role Proficiency in customer management systems (e.g., CRM platforms) and familiarity with enterprise software (such as SAP or similar systems) Strong communication and interpersonal skills, with a customer-focused and solution-oriented approach Ability to multitask, manage priorities, and maintain accuracy under pressure Basic technical understanding or interest in products/services relevant to the companys field Commitment to continuous learning, adaptability, and collaboration in a fast-paced environment Be set up and living in Spain, with your NIE and remote work set up. OFFER: Excellent remuneration package based on experience, skills and performance Working schedule: Monday to Friday, 9-18hr Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach career potential.

ppAs a Technical Customer Support Advisor, you will deliver top-tier technical assistance to our clients through phone and email. Your role will involve supporting B2B customers by resolving issues related to their e-commerce transactions on the platform. You will investigate and troubleshoot payment and account concerns, ensuring strong relationships with customers through prompt follow-up. /p h3Your role /h3 pYou will provide exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering strong customer relationships. /p h3Your profile /h3 ul liFluent in the requested language /li liWorking proficiency in English /li liExperience in a call center environment /li liExcellent communication and interpersonal skills /li liPositive, adaptable mindset /li liTeam-oriented with keen interest in technology /li liService-oriented and skilled at managing conflicts constructively /li /ul h3Benefits /h3 ul liPaid training /li liFree Spanish lessons (once a week) /li liUnique, friendly, people-focused call centre with a fun vibe /li liMarket-based salary + potential bonus /li liPerks: meal cards, transport cards, private insurance /li liFree fruit and coffee /li liGrowth opportunities /li /ul h3Location /h3 pBarcelona, Spain /p /p #J-18808-Ljbffr

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit www.Perk.Com to learn more.Senior Product Manager – Post‑BookingWe are looking for a Senior Product Manager to join our post‑booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely.Post‑booking is everything that happens after a customer hits confirm — flight changes, hotel check‑ins, missing invoices, disruptions at the gate, refunds and every question in between. It's a huge surface area, and it's where trust in Perk is really tested.Today, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. But they don’t yet feel like one experience to the customer. Your mission is to bring them together into a cohesive post‑booking journey: one where customers can find answers and resolve issues independently, and where a human is always available quickly, with full context, ready to step in when it matters.We call this seven‑star service.This is also one of the most exciting AI product roles at Perk right now. Customer support is fundamentally a language problem — chat, email, voice — exactly where LLMs are transforming what's possible.Building AI into this product isn’t a nice‑to‑have; it’s the mechanism by which seven‑star service becomes achievable at scale. If you want to ship AI that genuinely changes how people experience a product, this is the role.Requirements- A strong product vision — you can paint a clear picture of what great looks like and make it real through execution, even as the AI‑powered support landscape shifts rapidly beneath you- Hands‑on with AI — you use AI tools to accelerate your own work, from research and prototyping to writing and analysis, while applying your own taste and judgement to know what's actually good- Exceptional design taste — you hold a high bar for quality, sweat the details, and partner closely with design to get the experience right- An experimental mindset — you form hypotheses quickly, design small bets to test them, and know when the evidence is telling you something- Strong opinions, loosely held — you make clear calls in ambiguous situations and change your mind when you should, not when pressured- Ability to diagnose problems with data — you can move from aggregate trends to individual signals and translate findings into product decisions- Sharp prioritisation instincts — with a broad surface area and significant ownership, you make clear, defensible calls about what to build and what to park- Strong stakeholder management — this role sits at the intersection of product, operations, AI, and customer care; you know how to align diverse stakeholders and keep execution moving- Excellent written communication — you can take a complex finding and turn it into a sharp, actionable brief that moves a teamHow We WorkAt Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. If you choose to apply, please submit your portfolio and resume in English.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.Com or @externalperk.Com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.#LI-Hybrid#J-18808-Ljbffr

ph3A little bit about Flanks /h3 pFlanks is shaking up the wealth management industry by making it simpler and way more efficient for financial institutions. Our SaaS platform is designed to help banks, family offices, and wealth managers get a full picture of their clients' financial assets—all in one place. /p pFounded in 2019 and based in Barcelona, we've brought together a team of passionate wealth management and tech pros, all with a shared goal: to change how wealth management is done. Backed by €23 million in investment, we're growing fast, and we're not stopping anytime soon! /p pWhat we stand for: /p ul liPeople First – our team comes first. We want every Flanker to feel at home, engaged, and part of something bigger. /li liKeep Growing – as the company grows, so should you. We're all about personal and professional development here. /li liThink Twice, Act Once – we believe in thoughtful decisions, considering the impact on both our team and our clients before taking action. /li /ul pIf you're looking for a place where you can grow and make an impact at a fast‑paced, exciting fintech startup, this might just be the place for you! /p h3About the role /h3 pAs a Mid‑Level Backend Engineer on our Tech Team, you will design, build, and optimize the data pipelines and backend services that keep clean, reliable data flowing across the entire organization. You will own the full lifecycle of data ingestion and transformation work — from understanding a business requirement through to production deployment — and directly shape the backend infrastructure that powers our data‑driven decision‑making at Flanks. /p h3What you'll do /h3 pHere’s what you can expect to work on: /p ul liDesign, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from multiple disparate sources into our core systems. /li liWrite clean, efficient Python code with a strong focus on performance — applying optimal data structures and algorithms to handle high‑volume datasets reliably. /li liCollaborate on database schema design (SQL and NoSQL) and own query performance optimization to ensure fast, accurate data access. /li liImplement unit tests, integration tests, and data quality checks to guarantee pipeline integrity and catch issues before they reach production. /li liDeploy and iterate on pipelines using CI/CD practices and containerization tools such as Docker, participating actively in code reviews to uphold team standards. /li /ul h3What we'd love to see /h3 ul liStrong Python engineering skills with a focus on performance, memory efficiency, and writing maintainable, production‑grade code. /li liSolid experience building and operating data pipelines — ETL/ELT patterns, pipeline orchestration, and handling large‑scale data ingestion. /li liFamiliarity with both SQL and NoSQL databases, including schema design and query optimization. /li liComfort working autonomously — able to take a high‑level requirement, define scope, and drive it to production without heavy hand‑holding. /li liAbility to navigate unfamiliar codebases quickly and contribute meaningfully from an early stage. /li liExperience with CI/CD workflows and containerization (Docker or similar). /li liLanguage Proficiency: Professional proficiency in both English and Spanish to collaborate effectively in our bilingual environment. /li /ul pIf this sounds like you, we'll support your growth along the way. /p h3What we offer /h3 ul liA full‑time, permanent contract. /li liA salary range of €35,000 – €50,000 gross per year, based on experience. /li liA cool office between Sants Estació and Plaça Espanya with stunning views of Barcelona. /li liFlexible working hours and hybrid work options. /li liPaid day off on your birthday. /li liWeekly fresh fruit, coffee, and tea on tap. /li liFriday happy hours after our all‑hands meetings (totally optional, of course!). /li liTeam‑building events to bond and have fun. /li liHealth insurance and flexible compensation with Alan. /li liA digital canteen, thanks to Kombo, subsidised at 50%. /li liA yearly training budget to keep growing. /li /ul h3The hiring process /h3 ol liSend us your CV, cover letter, etc. /li liYou’ll have a chat with our People Business Partner, Nicolás Guilarte. /li liA meeting with César Benítez and the Tech Team. /li liA technical test. /li liFinal interview to review the technical test and iron out any remaining questions. /li liWe send you an offer! /li /ol pWe aim to keep things moving fast—ideally wrapping things up in one to four weeks. /p pAt Flanks, we believe in fostering diversity and inclusion across everything we do. We’re proud to be an equal opportunity employer, and we welcome all applications regardless of race, religion, gender, age, or disability status. /p pAdditionally, we have an Equality Plan in place to ensure fairness and inclusivity in all our policies and practices. /p /p #J-18808-Ljbffr

ppbDoctoralia /b is a leading global platform in the digital health sector. Our goal is to connect patients with healthcare professionals in a simple, fast, and efficient way. /p h3How do we do this? /h3 pThrough our marketplace and mobile app, we enable users to search for private sector professionals and/or clinics, read patient reviews, check availability, and book appointments directly online. /p h3About the Group Our Growth /h3 pPart of the Docplanner Group: Doctoralia has been part of the Docplanner Group since 2017, a multinational company with a presence in more than 13 countries. /p pStrong Financial Backing: Backed by prominent investors like Goldman Sachs, One Peak Partners, Point Nine, and Target Global, we have raised over b€450 million /b. /p pProven Success: We are close to reaching profitability with more than b€180 million ARR /b (Annual Recurring Revenue). /p h3bAbout the Role /b /h3 pWe are looking for a bPeople Ops Specialist /b to take full ownership of our employee lifecycle operations and internal support in Spain. In this role, you won't just follow administrative workflows; you will be the main point of contact for our team members, ensuring a seamless, compliant, and top-tier employee experience from day one. /p pSitting within the Finance department as part of the People Experience Services area, this position requires a proactive professional with solid expertise in Spanish labor relations, high autonomy, and a problem-solving mindset to manage everything from daily ticketing to complex onboarding and offboarding structures. /p h3bKey Responsibilities /b /h3 h3bLabor Compliance Ownership /b /h3 ul lipbLocal Compliance: /b Take charge of all specific labor-related administrative tasks and legal requirements for Spain (for example, Work council, SMAC attendance and negotiations) /p /li lipbData Integrity: /b Maintain internal databases, employee profiles, and HR tools (HiBob, Officevibe, etc.) to guarantee data consistency and audit readiness. /p /li lipbCross-Functional Collaboration: /b Partner with global and local stakeholders on data audits, and continuous improvement of administrative operations. /p /li /ul h3bManagement Employee Support Ticketing /b /h3 ul lipbPrimary Point of Contact: /b Act as the go-to reference for all employee inquiries regarding payroll, corporate benefits, internal policies, and workplace procedures. /p /li lipbTicketing Ownership: /b Own and manage the internal ticketing system, ensuring timely, accurate, and empathetic resolution of all workplace queries to maintain high internal satisfaction. /p /li lipbSenior Stakeholder management: /b Partner with senior leaders and managers on sensitive employee relations matters, influencing decision-making and ensuring legally sound, consistent and business-aligned outcomes. /p /li /ul h3bEnd-to-End Employee Lifecycle /b /h3 ul lipbOnboarding Offboarding: /b Collaborate with the Global team to optimize the onboarding and offboarding processes through our HRIS (HiBob), coordinating cross-functional workflows, preparing documentation, and ensuring a welcoming, structured experience. /p /li lipbEmployee Administration: /b Oversee contracts, renewals, terminations, payroll incidents, and employee benefits, ensuring 100% accuracy and strict compliance with Spanish labor laws. /p /li /ul h3bRequirements /b /h3 ul lipbExperience: /b 5+ years of proven experience in HR Administration, People Operations, or Labor Relations, specifically within the Spanish market. /p /li lipbEducation: /b University degree in Labor Relations, Law, Business Administration, or a related field. Nice to have: Master’s Degree in Occupational Risk Prevention qualifying for Higher-Level PRL functions in Spain, with at least one specialization: Occupational Safety, Industrial Hygiene, Ergonomics or Applied Psychosociology. /p /li lipbLanguages: /b Fluency in both English and Spanish is a must (written and spoken), as you will interact with international teams and local employees daily. /p /li lipbCore Competencies: /b High level of autonomy, exceptional communication skills (including C-level management), a problem-solving attitude, and the utmost discretion when handling confidential data. /p /li /ul h3bAdditional Information /b /h3 pbSalary commensurate with your experience. /b /p pbMost importantly: /b An amazing team that will accompany and support you along the way. /p pbPrivate health insurance. /b /p pbDay off on your birthday /b to spend with your loved ones. /p pbFree language classes. /b /p pbUnlimited access to the iFeel chat /b for mental health and emotional well-being support. /p pbHybrid work model with a minimum requirement of 1 day a week at our Barcelona offices. /b /p h3bOur Hiring Process /b /h3 pFirst match – A casual chat with (TAP). /p pStrategic conversation – Interview with (our Leader) /p pBusiness Case presentation – With Pilar /p /p #J-18808-Ljbffr

h3Overview /h3pAre you interested in a career in Technology Innovation in PepsiCo?br/br/Then now is the time to explore the opportunities of PepsiCo: join us as the next strongTechnology Innovation Sr Manager. /strongbr/br/Working with inspiring and experienced colleagues, you'll find that the atmosphere in our offices in Barcelona and Vitoria are informal and engaging. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference. /ppstrongYour mission: /strong /ppIn this role you will lead the Procurement Startup Transformation program, driving digital procurement innovation and achieving $400 million in savings over three years. You will be involved managing vendor relationships, piloting new technologies, and ensuring successful implementation and scaling of solutions across PepsiCo. /ph3Responsibilities /h3pstrongYour day to day with us: /strong /pulliManage process selecting procurement vendors for POC/pilotulliSelect and scout for priority focus areasulliEnsure strategic terrains, ripe for startup tech innovation, are identified and clear briefs developed /li /ul /liliMeet procurement vendorsulliOngoing mapping and scouting of the procurement tech landscape /liliCoordinate eco-systems immersions (virtual/in-person) to scout for relevant vendors – right people attend right timing with effective engagement tools /liliPrioritize and identify potential solutions by staying abreast of the latest market trends and technological advancements. /li /ul /liliSelect vendorsulliConsolidate immersion output (selected vendors, initial use cases etc) for sign off from program executive sponsors /liliCapture all the requirements and build process flows to help select best in class vendors /liliMaintain CRM of all startup discussions status to ensure efficiency for program and ongoing startup engagement /li /ul /li /ul /liliCo-lead, with digital procurement owners, to ensure well-run POCs/pilotsulliPrepare for kick offulliWork with advisory to assign business partner to ‘own pilot’ /liliSupport initial discussions introducing business partner and vendors /liliCoordinate with Legal all documentation (e.g., NDAs, MOUs) to ensure adherent to PEP standards and protected from IP /li /ul /liliProject kick offulliFacilitate kick-off sessions by defining use case and objectives for the pilot and setting ways-of-working for rapid decision: e.g., micro-team (DICE framework), milestones, KPIs and timeline /liliAct as a bridge between vendors and PEP and remove roadblocks or stepbacks /liliSupport vendors business partners to build effective communications that inspire PEP engagement with the startup /liliConsolidate communications for ongoing advisory updates /li /ul /liliUse case discovery (when needed, for relevant technologies that are cross functional) /li /ul /liliWork closely with Digital Procurement leaders to drive decisionsulliProvide external lens to help shape and refine focus areas /liliDevelop process flows to identify opportunities for innovation /liliLead process for post pilot evaluation /liliLead process for scale-up recommendation /li /ul /liliRefine design of scale up process and support implementation of scale up /liliLead planning execution of key program events – immersion sessions, kick-offs, interim final events with senior leaders and vendors /liliCreate ongoing and inspiring communications on progress to gain executive support continue infusing innovation culture in procurement /liliEstablish incubation framework for horizon 2 3 technologies for procurement to focus on developing PEP specific use cases with strategic vendorsulliProvide guidance to vendor partners on PEP use cases /liliCo-develop with vendors to evaluate and create stage gate process to pilot in real world scenario /liliSecure funding to initiate strategic evaluations and development work /li /ul /li /ulh3Qualifications /h3pstrongWhat will you need to succeed? /strong /pulli12 + years work experience in a business environment, preferably procurement or transformationbr/Bachelors degree, MBA preferred (Degree in Business Management, Finance and/or Purchasing and/or Accounting or relevant Procurement Operations experience) /liliStrong Procurement expertise and background – especially in digitalization /liliExcellent understanding of how procurement tools can support business processes /liliExperience in project management /liliStrong analytical and financial capabilities /liliStrong interpersonal and team leadership skills /liliAbility to think strategically and translate to action to ‘get things done’ /liliStrong sense of ownership and commitment /liliKnow-how of how to “wire” into PEP - experience at PEP or working in a multinational company with matrix processes and activities /liliExperience in leading complex and multi-functional project teams /liliEffective communication (written and oral) to senior management /liliFlexibility and ability to deal with complexity under time pressure /li /ulpstrongWhat makes us different? /strong /pulliHybrid work model: combination of remote and collaborative office experience to enable innovation /liliEntrepreneurial environment in leading international company /liliProfessional growth possibilities learning opportunities /liliVariety of benefits to support your physical, emotional and financial wellbeing /liliVolunteering opportunities to help external communities /li /ulpstrongAbout PepsiCo /strongbr/br/We believe that culture should be at the cornerstone of everything we do at PepsiCo. We are agile, innovative and not afraid of failure. We want our team to come to work every day excited to explore new ways to bring enjoyment, refreshment and fun to the world.br/PepsiCo Positive (pep+) is the future of our organization – a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people.br/So, if you’re ready to be a part of a playground for those who think big, we’d love to chat. /pp*We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. /pp#LI-Hybridbr/#Locations: Barcelona, Spain; Vitoria-Gasteiz, Spain /p #J-18808-Ljbffr

Customer Support Specialist Czech Speaker in Barcelona , Spain. Location: Barcelona, Spain Full-time | Relocation Support Provided Are you passionate about helping people and excited by the idea of living in one of Europes most dynamic and culturally rich cities? Were looking for a Czech-speaking Customer Support Specialist to join our international team in Barcelona , where every day is a celebration of food, art, and Mediterranean lifestyle. Why Barcelona? Imagine finishing your workday with a walk along the beach, exploring colorful neighborhoods like Gràcia or El Born, and enjoying tapas in a buzzing local plaza. Barcelona is more than just a cityits a lifestyle. Whether youre into architecture, gastronomy, or sunshine-filled weekends, this city offers an unbeatable quality of life. What youll do: Provide outstanding customer support to our Czech-speaking clients Assist users via phone, email, and chat with efficiency and empathy Troubleshoot product or service issues, offering quick and reliable solutions Collaborate with other teams to continuously improve the customer experience What you bring: Native-level Czech and good English communication skills Previous experience in customer service is a plus, but not required A positive attitude and a genuine desire to help others Ability to relocate to Barcelona (well help you with that) What we offer: Full relocation support (flight, initial accommodation, and assistance with paperwork) Competitive salary and benefits package A modern office in the heart of Barcelona A multicultural team and vibrant company culture Ongoing training and career development opportunities Ready to start your next adventure in Spain? Apply now and turn your love for communication into a meaningful career right here in Barcelona.

Powens is the trusted Open Finance partner for financial institutions and fast‑growing companies across Europe and Latin America: helping them automate financial workflows, embed payments seamlessly, and turn real‑time financial data into actionable decisions.Headquartered in Barcelona and Paris, Powens operates at the intersection of financial data and payments. Through one platform and two applications we give our customers the infrastructure to manage finances, automate accounting, assess risk, and grow their businesses.At Powens, we build the financial infrastructure that lets banks, fintechs, and software providers deliver better products: faster, more reliably, and at scale.We ask why before we build, we take initiative and see things through, we move from problem to solution together and we work seamlessly across Europe as one team. If you enjoy pushing things forward rather than accept the status quo, you’ll fit in here.We are a trusted partner to leading financial institutions and software providers, and we achieve this by hiring exceptional people. Joining Powens Group means being a part of an inclusive, multicultural, and international team of over 130 employees.Job DescriptionAs a Senior Product Manager, you will occupy a pivotal leadership role designed to bridge the gap between high‑level product strategy and world‑class execution. You will act as the driving force behind your product scope, sitting at the intersection of customer needs, business goals, and technical feasibility.Reporting directly to the CPTO, you will lead a dedicated product area, overseeing one or multiple squads and their respective Product Owner. Your mission is to be the voice of the market, fostering a culture of excellence, data‑driven discovery, and iterative delivery. This role is not just about managing tasks; it is about building a high‑performing team, mentoring talent, and ensuring that every feature we ship delivers tangible value to our users and the business.Your missions- Strategic Vision and Roadmap: Leverage deep market research, competitive analysis, and product analytics to define and communicate a clear 1‑2 year roadmap that aligns with company‑wide stakeholders.- Product Discovery and User Insight: Develop a profound understanding of customer behavior. Conduct regular discovery interviews and analyze usage data to identify pain points and articulate features that solve real‑world problems.- Stakeholder Synergy: Maintain a constant, transparent link between squads and internal/external stakeholders (clients, prospects, Revenue Team, Engineering Team, etc.). You will act as a facilitator to increase the team’s business knowledge and autonomy.- Go‑to‑Market Support: Assist Revenue and Marketing teams in understanding the product value proposition, helping to articulate key messages and support documentation or internal training.- Team Leadership: Directly manage 1 to 2 Product Owners. You will be responsible for setting clear objectives, measuring performance through KPIs (cycle times, completion rates), and driving long‑term career development.- Market Authority and PM Posture: Be recognized as a go‑to expert internally and externally by demonstrating conviction, making decisive calls in ambiguous situations, and driving cross‑functional alignment through clear, well‑reasoned positions.Qualities and skills required- Experience: Minimum of 7 years of experience in Product Management, specifically within Fintech SaaS or Proptech environments. At least 2 years of proven experience managing other product professionals.- Methodology: Strong mastery of software development methodologies and prioritization frameworks. You have a track record of implementing tooling and processes to measure team performance.- Analytical Rigor: You are highly organized and ground your hypotheses in solid facts and data, maintaining clarity even under high‑pressure situations.- Leadership: A natural leader who can inspire a team toward a vision. You are adept at identifying performance issues and suggesting constructive, corrective courses of action.- Communication: Excellent verbal and written communication skills in English and Spanish. French is a nice plus.- Pragmatism: You are result‑oriented and understand that a technically perfect product is only valuable if it meets a market need and is delivered on time.- Adaptability: You possess a critical‑thinking mindset and the humility to change your mind when confronted with better data. You are comfortable making quick decisions in complex, uncertain environments.Recruitment Process- HR online interview.- Online interview with the CPTO.- Case study with the CPTO and CRO or COO.- On‑site meet with PO’s.- 30‑min chat with Group CEO.Salary range: 75.000k - 85.000k + 5.000€VWomen are under‑represented in the fintech industry. To women candidates, please dare to take your rightful place!Powens Group is an Equal Opportunity Employer, we foster an inclusive and diverse working environment without any form of discrimination based on race, color, religion, sex, national origin, age, disability. If reasonable accommodations are needed for the interview process, please let us know to accommodate!#J-18808-Ljbffr

pstrongCustomer Support Specialist Dutch Speaker for Barcelona, Spain. /strongbrstrongLocation: Barcelona, Spain /strongbrstrongFull-Time | Relocation Support Provided /strong /ppAre you a Dutch speaker with a passion for helping others and an appetite for adventure? Imagine living and working in one of Europes most vibrant cities Barcelona where the streets buzz with culture, cuisine, and creativity. Were looking for motivated individuals to join our Customer Support team and become the voice of a brand that values genuine connection and service excellence. /ppstrongWhat Youll Do: /strong /pullipProvide top-notch customer support in Dutch via phone, email, and chat /p /lilipAssist with inquiries, troubleshoot issues, and ensure customer satisfaction /p /lilipCollaborate with team members to improve processes and enhance the customer experience /p /lilipAct as a brand ambassador, representing the company's values with every interaction /p /li /ulpstrongWhat Were Looking For: /strong /pullipFluency in Dutch and strong English communication skills /p /lilipA positive attitude and problem-solving mindset /p /lilipPrevious customer service experience is a plus, but not required /p /lilipA willingness to relocate and embrace life in Barcelona /p /li /ulpstrongWhat We Offer: /strong /pullipCompetitive salary and performance-based bonuses /p /lilipFull relocation package, including flight and accommodation support /p /lilipComprehensive training and continuous professional development /p /lilipA modern, multicultural office in the heart of Barcelona /p /lilipThe chance to live and work in a city known for its food, beaches, nightlife, and unique lifestyle /p /li /ulpTake the next step in your career and start your journey in one of Europes most exciting destinations. /ppstrongApply now and make Barcelona your new home. /strong /p #J-18808-Ljbffr

Location and Target Start Date Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. • Location: Barcelona, Spain, • Target Starting Date: July 13, 2026 Job Description Are you a natural problem-solver who loves helping others? We are seeking a native or near-native Danish speaker to join our international customer experience team in the vibrant city of Barcelona. In this role, you will support users of a major global travel and accommodation platform, ensuring seamless booking experiences and delivering exceptional service. Key Responsibilities • Act as the primary point of contact for Danish-speaking users via phone, email, and live chat., • Assist customers with inquiries regarding reservations, booking modifications, cancellations, and special requests., • Troubleshoot customer issues with empathy, efficiency, and a solution-oriented mindset., • Maintain a high level of product knowledge to provide accurate information and build long-term customer trust. Requirements • Native or professional fluency in Danish with strong written and verbal English communication skills., • Prior experience in customer support, tourism, or hospitality is highly valued but not mandatory., • Excellent interpersonal and active listening skills., • Ability to multitask in a fast-paced environment and navigate multiple digital tools simultaneously. What We Offer • Competitive salary package with performance bonuses., • Full relocation support for candidates moving from abroad., • Comprehensive initial training and ongoing professional development. xcskxlj, • A dynamic, diverse, and inclusive workspace in beautiful Barcelona. #J-18808-Ljbffr

Remote Opportunity in Greece | Spanish-Speaking Customer Expert We are currently hiring Spanish-speaking professionals for a fully remote opportunity in Greece with Dyson, a globally recognized technology brand. As a Customer Expert, you will support customers through phone, chat, and email while delivering exceptional customer service from home. Location: Greece (Fully Remote) Start Date: ASAP What we offer: • Base salary: €1,045 gross/month • 14 salaries per year • Full Christmas bonus • Full vacation bonus • Performance bonus up to €160 gross/month • Food allowance: €80/month • Fully paid remote training Additional benefits: • Work from home setup • Referral bonus program • Employee discounts • International work environment • Career growth opportunities Schedule: • Full-time (40 hours/week) • Rotating shifts: Monday–Friday, 6:00–22:00 (EEST) • 2 rotating days off Interested? Send me a message or apply now.

Dutch or Danish Speaking Customer Support / Sales Representative (Hybrid) Location: Barcelona, Spain Work Model: Full-time | Hybrid Language: Dutch or Danish (C2) Department: Customer Support / Sales About the Role We are looking for a Dutch or Danish speaking professional to join our international team in Barcelona. This role combines customer support and sales-oriented communication, working with customers across the European market in a dynamic, fast-paced environment. Key Responsibilities Handle customer inquiries via phone, email, and chat in Dutch or Danish Build strong relationships with customers and ensure high satisfaction Identify customer needs and provide suitable solutions Support sales activities such as upselling or retention when relevant Accurately document interactions in CRM systems Collaborate with internal teams to resolve complex cases Requirements Native or fluent Dutch OR Danish Fluent English (working language) Previous experience in customer support, sales, or account management Strong communication and problem-solving skills EU work permit or eligibility to work in Spain What We Offer Hybrid working model in Barcelona Competitive salary + performance bonus Relocation support (if applicable) Paid training and career growth opportunities Multicultural and friendly work environment Apply by sending your CV in English!

ph3About us /h3 pbWE CREATE MORE SALES /b is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. /p pBecome part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for a bCustomer Care Agent (m/f/d) – Dutch Market (Inbound) /b /p h3Your profile /h3 ul liPrevious experience in B2B inbound support or inside sales /li liConfident handling of customer communication via chat, email, and phone /li liStrong interest in software solutions and digital tools /li liCustomer-focused, with a proactive and solution-oriented mindset /li liWell-organized, reliable, and comfortable working in a fast-paced environment /li liExcellent verbal and written communications skills in bDutch (Level C2) /b and bEnglish (Level C1) /b /li /ul h3What your future business day could look like /h3 ul liYou’ll be the bfirst point of contact /b for Dutch-speaking and international B2B customers, handling their inquiries via blive chat, email, and phone /b /li liWith a bsolution-oriented mindset /b, You’ll support customers on btechnical and product-related questions /b /li liEvery interaction matters – You’ll ensure all details are baccurately documented /b and bcustomer data in the CRM /b stays current /li liWorking hand in hand with bsales, product, and technical team /bs, You’ll help create a bsmooth and positive customer experience /b /li liBy staying on top of the latestb product updates /b, You’ll make sure customers always receive the bbest possible support /b /li /ul h3What you can look forward to /h3 ul liOpportunities for personal and professional growth /li liPrime location, with a park and the ocean just moments away /li liA creative, dynamic work environment that fosters innovation /li liCharming restaurants nearby, perfect for relaxing breaks /li liAn inclusive, friendly team that makes you feel welcome /li /ul h3How to apply? /h3 pOur recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. /p pbEqual opportunities for all: /bWe welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. /p pIf you have further questions regarding this role, feel free to contact our Recruiting-Team via /p pbALEX GROSS GmbH /bbr/Carrer de Josep Pla 2br/Building 3, 1 – Bbr/08019 Barcelonabr/Spain /p /p #J-18808-Ljbffr

ph3About Fonio /h3 pWe build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love. /p pOur AI handles every call automatically. But voice is just the beginning. Our vision: to build bthe world's first fully automated CRM /b. /p p7,500+ customers. €5M ARR. ~30% monthly growth. Target until EOY: €30M. /p pWe live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio you’ll build alongside the smartest and most ambitious people around. /p pJoin us now to be part of one of bEurope's most exciting growth stories /b! /p h3Your Role /h3 pAs an Account Executive at fonio, you're a closer through and through. You get warm, pre-qualified leads every day and know exactly what to do with them. And when the pipeline dries out, you don't wait around: you go on the hunt for deals. /p h3What To Expect /h3 ul liInbound demos: 8–16 qualified demo calls per day /li liQuota ownership: clear monthly and quarterly targets /li liPipeline management: structured follow-ups and clean CRM hygiene /li liHelp sharpen our sales motion as we scale fast /li /ul h3Who We're Looking For /h3 ul li1+ years of sales experience in transactional or B2B SaaS sales /li liProven closing track record along a structured funnel /li liHigh discipline, strong ownership, and a genuine hunger to earn /li liNatural communicator and storyteller /li liNative or C2 Italian; strong English. German is a big plus. /li liReady for a paid temporary relocation (around 2 months in Vienna to soak up our culture) /li /ul h3What We Offer /h3 ul li€70.000-€100.000 OTE (base + uncapped commission) /li liEquity - you build it, you should own a piece of it. /li liUnlimited budget with the right ROI /li liFood drinks - at our Vienna office, lunch and dinner are on us (plus all the drinks your heart desires, and yes, we have protein bars and vitamins too). /li liRelocation bonus (in case you want to stay in Vienna) /li liEquipment of your choice - whatever makes you happy. /li liRegular team offsites. /li /ul h3Hiring Process /h3 ul li15 min intro call /li li45 min skill interview with our CCO Alex, including a demo simulation /li li30 min chat to get to know the go-to-market manager /li li20 min culture call with our Founders /li /ul /p #J-18808-Ljbffr

About the Role: Xperience Xscape Travels is seeking motivated individuals to join our team as Family Travel Specialist . In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed. If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you. Key Responsibilities Assist clients with travel questions through email, chat, or phone Provide basic travel information such as destinations, accommodations, and requirements Support booking modifications, cancellations, or updates Gather traveler preferences to help plan vacations Send confirmations, itineraries, and follow-up messages Take notes and maintain accurate records Provide friendly, professional customer service Learn and use the travel tools provided during training What We’re Looking For No experience required — beginners welcome Full training provided Strong verbal + written communication Comfortable using email and basic computer tools Organized, reliable, and detail-oriented Positive attitude and willingness to learn Passion for travel or helping others Benefits 100% remote — work from anywhere Flexible schedule (perfect for students or parents) Full training included Travel discounts & industry perks Supportive team culture Growth opportunities No sales quotas or cold calling (unless you choose a sales-focused title)

ph3About ClickBoat /h3 pClickBoat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! /p pClickBoat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. /p pTo support this growth, we are hiring a bTravel Advisor /b to join our dynamic team in Barcelona and contribute to delivering tailor‑made boating experiences to our Italian clients. /p h3The role /h3 pWe’re looking for a bTravel Advisor /b to join our crew in Barcelona. /p pIn this role, you will play a key part in the French Market of the Sales Team, a business unit of around 40 people, bmanaging French-speaking clients interested in booking boat rentals. /b You’ll also work closely with bthe Supply and Customer Care crew members /b to deliver a seamless and high-quality experience to our users. /p pIf you're excited about marketplaces, fast‑paced environments, and building meaningful solutions, you might be exactly who we’re looking for. /p h3What floats your boat /h3 pYou will be responsible for the following tasks, which will vary according to the time of the year: /p ul lipUnderstanding our customers' needs and advising them on their boat search. bFind the best deals for our customers by negotiating the best prices with ClickBoat boat owners. /b No cold calling, only warm leads already in your pipeline. /p /li lipMaximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. /p /li lipEnsuring customer satisfaction and loyalty so that they think of ClickBoat the next time they go sailing. /p /li /ul pYou will have a reachable annual target, which may be distributed on a monthly and/or four-monthly basis. bOver-performance is rewarded /b. /p pTo maximize the reactivity and customer satisfaction, we are used to working on Saturdays. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). /p h3What you bring aboard /h3 ul lipYou are a bnative French speaker and fluent in English /b. /p /li lipbIdeally with one or two years /b of previous successful working experience in Business Development / Account Management / Sales. /p /li lipYou manage bautonomously your entire Sales cycle /b, from the understanding of the need to the closing and the upsell of the client. /p /li lipYou are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer‑satisfaction‑driven attitude. /p /li /ul h3Bonus points (great to have, never a dealbreaker) /h3 ul lipThe knowledge of another language is highly valued. /p /li lipIf you have a boating background and interest, it’s even more perfect! /p /li /ul h3The hiring journey /h3 ul lipIntro call with Talent Acquisition /p /li lipInterview with your future manager /p /li lipFinal chat with Sales' team leaders /p /li /ul pWe aim to keep things smooth, transparent, and respectful of your time throughout the process. /p h3What awaits you aboard /h3 ul lipA fast-growing international company with real impact; /p /li lipRemote work policy: 1 day per week, depending on periods of the year and seniority; /p /li lip5 additional days off; /p /li lipExtensive internal training; /p /li lipLunch vouchers (Cobee); /p /li lipGym partnerships (Wellhub); /p /li lipBoat licence offered and exclusive discounts on your next boat trips; /p /li lipBreakfast every Tuesday morning; /p /li lipA welcoming office in Barcelona, next to the centrally located Cathedral and just a 20‑minute walk from the sea; /p /li lipTeam‑building activities. /p /li /ul pbFull‑time contract starting as soon as possible. /b /p pThe bpackage /b is bfrom 30k€ /b depending on experience. /p pThe variable part is 20% not capped. /p h3Ready to come aboard? /h3 pIf this opportunity sounds like your next adventure, hit the “apply to this job” bottom. /p pRemember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, bwe’d love to hear from you /b. /p pAt ClickBoat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. /p /p #J-18808-Ljbffr

Job PurposeProvide insightful, actionable analyses through dashboards, and reports, to impact our revenue, productivity, acquisition, attrition, operational efficiencies, cross-sell strategies, customer behavior, and segmentation.This role comes with a high rate of exposure to various parts of the business due to regular senior stakeholder engagement.Main Accountabilities and Responsibilities- Extract, transform and load data from different data sources.- Work with existing and new technologies to shape the development of analytical insight delivery.- Translates customer, transactional and behavioral data into key insights and business deliverables.- Presents findings to key stakeholders, and inputs to negotiations on strategies to drive performance across the business.- Collaborating with team members and stakeholders to build data products that enable others to work with reporting effectively and inform decision-making that solve business problems with data.- Engage with Key stakeholders to develop key metrics to measure business performance.Knowledge, Expertise and Qualifications- Demonstrated ability to build solutions and user-friendly dashboards and reports using BI tools (PowerBI is a plus).- Experience working with ETL tools (Databricks is a plus).- Experience manipulating data stored in relational databases using SQL (proficiency SQL level required).- Familiar with Agile methodology (JIRA).- Experience engaging with key stakeholders.- Ability to work as part of a team delivering solutions that can be deployed into production.- Ability to take initiative and work independently to manage and deliver end-to-end solutions.- Excellent experience working in a data driven environment.- Ability to gather requirements and map business needs to KPI dashboards.- Creative, innovative thinker with outstanding problem-solving skills.- Meticulous and thorough, with a healthy respect for quality & standards.- Good verbal and written communication skills.- Ability to communicate results to non-technical audiences.- Essential: very good knowledge of English at all levels and native-level Spanish.Personal Qualities- Demonstrate sense of passion and pride about own work.- Positive attitude and adapts well to change.- Foster curiosity which results in new lines of thinking, original insight, and breakthrough ideas for the business.- Encourage and challenge others to investigate and explore alternative solutions and ideas.- Ability to translate and clearly formulate technical issues and solutions to the issues.- Excellent problem solving and analysis skills.- Excellent communication skills- written and verbal.- Excellent presentational skills.- Intervenes if warning signs of problems occur within own area of responsibility.- Forward thinking. Proactive rather than Reactive.- Positive and constructive minded.- Takes responsibility for continuous self –learning.Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourselfWellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.We’ll also invest in your growth by providing development opportunities, leadership training and cutting‑edge industry certifications so you have the tools and resources to help you work, win and grow with us.Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.#J-18808-Ljbffr

Cargo Wine busca un profesional para unirse a nuestro equipo como especialista en Atención al Cliente. Somos una empresa dedicada al transporte internacional de vino embotellado, facilitando que los enoturistas y amantes del vino reciban sus compras directamente desde las bodegas y tiendas especializadas en sus hogares. Nuestro equipo valora el Compromiso, la Comunicación, el Crecimiento y el Trabajo en Equipo, cualidades esenciales para brindar un servicio excepcional a nuestros clientes. Buscamos a alguien con habilidades comunicativas sobresalientes, la capacidad de resolver problemas rápidamente y un enfoque centrado en el cliente que mejore continuamente la experiencia del usuario. Si te apasiona el mundo del vino y deseas desarrollar tu carrera en una empresa dinámica dentro de la industria de Almacenamiento y Logística, te invitamos a formar parte de Cargo Wine, donde tu dedicación y experiencia serán valoradas y recompensadas. Únete a nosotros y crece junto a nuestro equipo. Tareas Atención telefónica y por chat/email: - Responder a las consultas de los clientes de manera profesional y cordial. - Gestionar solicitudes a través de diferentes canales de comunicación (teléfono, correo electrónico, chat en vivo). - Resolver dudas sobre productos, servicios o procedimientos. Resolución de problemas y quejas: - Escuchar y comprender las necesidades o problemas de los clientes. - Proponer soluciones efectivas y satisfactorias. - Gestionar y dar seguimiento a las quejas, asegurándose de que se resuelvan adecuadamente. Gestión de pedidos y transacciones: - Ayudar a los clientes a realizar pedidos o realizar seguimiento de sus compras. - Gestionar devoluciones, cambios o reclamaciones de productos. - Actualizar y registrar información relevante de los clientes en la base de datos. Requisitos Experiencia mínima en logística o en un puesto similar. - Habilidades de comunicación efectiva (oral y escrita). - Actitud positiva, paciencia y orientación al cliente. - Conocimientos básicos en el manejo de herramientas digitales y plataformas de atención al cliente. - Capacidad para trabajar en equipo y bajo presión. - Inglés escrito y hablado - nivel medio/alto. Beneficios - Contrato a tiempo completo. - Salario competitivo. - Buen ambiente de trabajo. - Oportunidades de crecimiento y desarrollo dentro de la empresa. Únete a Cargo Wine como Customer Service y sé parte de un equipo apasionado por el transporte internacional de vino. Ofrecemos oportunidades de crecimiento en un entorno dinámico y especializado.

ph3Pack Your Bags French Speakers Needed in Greece /h3 pbTurn Your Autumn into an Adventure French Customer Support in Athens /b /p pTired of the cold, grey autumn? Imagine yourself working under the Greek sun instead mornings with fresh coffee by the sea, weekends on golden beaches, and evenings exploring vibrant Athens. ️ /p pWe're looking for bFrench-speaking candidates /b ready to start their career journey in Greece. No previous customer support experience is needed just motivation, good communication skills, and curiosity to live abroad. /p h3Your Role: /h3 ul liAssist customers of world-famous brands via phone, email, or chat /li liProvide solutions and support with professionalism and empathy /li liGuide customers with troubleshooting and product knowledge /li liKeep track of customer interactions in the system /li /ul h3Requirements: /h3 ul libFluent in French /b (C1/C2) /li liStrong communication and problem-solving attitude /li liWillingness to relocate to Greece in September /li /ul h3What We Offer: /h3 ul li️ Paid flight to Greece /li liPaid training (no experience needed!) /li li️ Live work in Greece enjoy a sunny autumn instead of rainy weather /li liJoin an international company with career growth opportunities /li liTeam events, cultural activities, and free Greek language lessons /li /ul pIf you've been waiting for a bsign to change your routine this autumn /b this is it. Pack your bags, start fresh, and experience Athens like never before. /p /p #J-18808-Ljbffr

Job Description: Junior Customer Support Representative (Icelandic Market) – Barcelona Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona! Whether you have experience or are just beginning your professional journey, this position offers a competitive salary , attractive benefits, and the chance to grow your skills. No prior experience? No problem—we provide comprehensive training! Key Responsibilities: Deliver outstanding customer support via phone, email, and chat in Icelandic Address customer inquiries, provide product information, and resolve issues effectively Ensure professionalism and empathy in all customer interactions Collaborate with team members to tackle complex cases and share best practices Adapt quickly to new tools and processes in a fast-paced environment What You Bring: Native or fluent proficiency in Icelandic (spoken and written) Strong communication and interpersonal skills A passion for helping others and a customer-centric mindset Willingness to learn and develop your skills—no experience necessary! Ability to excel in a collaborative and dynamic team setting What We Offer: Competitive salary with opportunities for career advancement Comprehensive benefits package including health insurance, meal allowances, and more A vibrant, modern office located in the heart of Barcelona Professional development opportunities to help you grow and succeed Paid vacation and additional perks to enjoy all that Barcelona has to offer

We are looking for a Senior Product Manager to join our post‑booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely. ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Post‑booking is everything that happens after a customer hits confirm — flight changes, hotel check‑ins, missing invoices, disruptions at the gate, refunds and every question in between. It's a huge surface area, and it's where trust in Perk is really tested. Today, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. But they don't yet feel like one experience to the customer. Your mission is to bring them together into a cohesive post‑booking journey: one where customers can find answers and resolve issues independently, and where a human is always available quickly, with full context, ready to step in when it matters. We call this seven‑star service. This is also one of the most exciting AI product roles at Perk right now. Customer support is fundamentally a language problem — chat, email, voice — exactly where large language models are transforming what's possible. Building AI into this product isn't a nice‑to‑have; it's the mechanism by which seven‑star service becomes achievable at scale. If you want to ship AI that genuinely changes how people experience a product, this is the role. Requirements • A strong product vision — you can paint a clear picture of what great looks like and make it real through execution, even as the AI‑powered support landscape shifts rapidly beneath you, • Hands‑on with AI — you use AI tools to accelerate your own work, from research and prototyping to writing and analysis, while applying your own taste and judgement to know what's actually good, • Exceptional design taste — you hold a high bar for quality, sweat the details, and partner closely with design to get the experience right, • An experimental mindset — you form hypotheses quickly, design small bets to test them, and know when the evidence is telling you something, • Strong opinions, loosely held — you make clear calls in ambiguous situations and change your mind when you should, not when pressured, • Ability to diagnose problems with data — you can move from aggregate trends to individual signals and translate findings into product decisions, • Sharp prioritisation instincts — with a broad surface area and significant ownership, you make clear, defensible calls about what to build and what to park, • Strong stakeholder management — this role sits at the intersection of product, operations, AI, and customer care; you know how to align diverse stakeholders and keep execution moving, • Excellent written communication — you can take a complex finding and turn it into a sharp, actionable brief that moves a team At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply. xcskxlj Do not forget to submit an updated portfolio and/or resume. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. #J-18808-Ljbffr

About the Role ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. Join Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence. In this role, you’ll collaborate with cross‑functional teams and learn our ever‑evolving product suite, helping customers navigate their needs while upholding our values of transparency, empathy, and efficiency. What You’ll Do • Respond to customer queries via email, chat, and phone in a timely and knowledgeable manner, • Troubleshoot and resolve issues while providing accurate information and following up as needed, • Document interactions and escalate complex cases to the appropriate teams, • Ownership of incoming requests from customers, including the creation of tickets for the internal organization, • Ownership for tracking‑to‑resolution of recorded incidents or bugs, • Answering and handling customer inquiries for our customers in Germany, Switzerland, and the rest of Europe, • Internally, you’re the first point of contact for knowledge on the operational use of our software What We’re Looking For • Background in finance and or accounting is a strong plus, • Operational experience with a high turnover of external customer inquiries and internal clarifications from the team is a plus, • Ability to handle a variety of tasks at a high frequency, • Structured and detail oriented approach to work, • Fluency in English and German, additional languages are a plus What We Offer • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12 therapy and 12 coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks’ paid parental leave during your child’s first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 Work from Anywhere days per year, • Nurture your language skills with in real‑life English, Spanish and Catalan lessons, • Follow your passions and take a four‑week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation support Note - This position requires being based in Barcelona. We can help with relocation if necessary. How We Work At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. xcskxlj Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. #J-18808-Ljbffr

ph3IT Service Desk Agent - (German speaking) - On site - FI01 /h3 h3Job Description /h3 pExperience the Power of a Game-Changing Career /p pAre you ready to join an innovative and fast-growing team? We are a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most well-known companies — the ones you use every day — helping them transform their businesses through cutting-edge technology and integrated solutions. /p pIf you’re looking to grow, learn, and be inspired, this is your opportunity. As IT Service Desk Agent based on-site in Barcelona, you’ll become part of a dynamic team of game-changers shaping the future of global brands. /p h3Career Growth and Personal Development /h3 pWe believe in unlocking your potential. You’ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. Along the way, you’ll build meaningful connections — even “friends for life.” /p h3What You’ll Do /h3 pAt the core of everything we do is a commitment to people — our clients, their customers, our teams, our communities, and our planet. /p h3As IT Service Desk Agent You Will /h3 ul liProvide 1st level support to the client workers /li liHandling of IT requests or issues via phone, mail and chat or via self-service portal /li liPerform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM service management system including their categorization and prioritization of IT issues and requests /li liTo be accessible and provide a first resolution rate by using internal knowledge databases. /li liCooperate with client’s 2nd level service organizations and external service providers /li liProvide support to client’s employees in the operation of user systems and peripheral devices /li /ul h3Concentrix Is a Great Match If You /h3 ul liBilingual/Proficient level of the market language: German /li liVery good English language skills /li liExperience in 1st - or 2nd level IT support, ideally in larger environments, is an advantage /li liGood IT knowledge, especially of Windows 10, Office 365 and MS Teams /li liGood knowledge in troubleshooting hardware and software /li liAnalytical approach to complex issues /li liExperience in ITSM ticket systems (ideally in ServiceNow) /li liKnowledge of processes according to ITIL V4 good to have /li liHigh customer and service orientation /li liHigh sense of responsibility /li liReliable and systematic way of working /li liWillingness to learn and develop technical and soft skills /li liWillingness to work shifts /li liHigh motivation and willingness to work in a global team /li /ul h3What’s In It For You /h3 ul liFull-time (39 hours/week) permanent contract, Monday to Friday (08:00–17:00) /li liCompetitive salary: €22,000 gross/year + up to €2,400 bonus/year /liliPrivate medical insurance /li liGreat office location in Barcelona /li liFully paid training on the company and project /li liCareer development programs and specialized training courses /li /ul h3Experience The Best Version Of You /h3 pAt Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too. /p pIf this sounds like the right next step in your career, we’d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice. /p h3Equal Opportunity Statement /h3 pConcentrix is an equal opportunity employer. /p pWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p /p #J-18808-Ljbffr

ppAre you ready to combine your Norwegian language skills with an exciting international career? We are looking for a bNorwegian-Speaking Customer Support Specialist /b to join our dynamic team in bBarcelona /b! /p h3Why Barcelona? /h3 pBarcelona isnt just a cityits an experience. With its sunny beaches, stunning architecture, rich culture, and buzzing tech scene, Barcelona offers the perfect blend of professional growth and lifestyle. Work in a city that inspires creativity, adventure, and new opportunities every day. /p h3What You’ll Do: /h3 ul liDeliver exceptional support to Norwegian-speaking customers via chat, email, and phone. /li liTroubleshoot and resolve inquiries with professionalism and care. /li liCollaborate with a diverse, international team to improve processes and customer satisfaction. /li liServe as a key point of contact between customers and internal teams, ensuring smooth communication. /li /ul h3What Were Looking For: /h3 ul liNative or fluent Norwegian speaker with excellent written and verbal communication skills. /li liStrong problem-solving skills and a customer-first mindset. /li liComfortable working in a fast-paced, multicultural environment. /li liPrevious experience in customer support or service is a plus. /li /ul h3What We Offer: /h3 ul liCompetitive salary and benefits. /li libRelocation package /b to help you move to Barcelona seamlessly. /li liThe opportunity to work with a passionate, international team. /li liTraining and development programs to support your career growth. /li /ul pIf you’re ready to take your career to an international stage and experience life in one of Europes most exciting cities, we want to hear from you! /p pbApply now and start your new adventure in Barcelona! /b /p /p #J-18808-Ljbffr

pp3 days ago Be among the first 25 applicants /p pbHello! /b br/ Factorial is hiring a bSenior Software Engineer /b to help us build the next generation of internal IT tools for thousands of businesses worldwide.br/ You’ll join the newly formed bIT Management domain /b, where we’re creating a platform to manage onboarding, permissions, support, and equipment, so new employees are productive from day one.br/ If you’re excited about shaping a new product area, owning features end-to-end, and working in a people‑first company with a strong engineering culture, this role is for you.br/ We're particularly interested in candidates with strong experience in bRuby on Rails /b for the backend. On the frontend, we're looking for solid skills in bReact, JavaScript, or TypeScript /b. /p h3About the IT Management Domain /h3 pFactorial is an all‑in‑one business management software designed to help managers of businesses overcome their daily challenges around People Operations, Talent Development, and Financial Management. Because managers are not just there to manage people, but to bring out the best in them.br/ Our vision is that Factorial must include a product that makes onboarding new employees a simple and streamlined process, from the point of view of equipment, permissions and accesses.br/ Our mission in the IT Management Domain is building this new product in Factorial, including multiples moving pieces (inventory management, support ticketing, MDM, IdP, integrated onboarding, etc.), so employees are productive as soon as they receive the equipment and complete the onboarding process. /p h3Engineering Team /h3 pAt Factorial, we have a team of +150 very talented fullstack developers. We look for smart people who are curious, proactive and have good soft/communication skills.br/ We are not looking for a long list of skills and technologies. Our stack is Ruby on Rails for the backend and React/React‑native for the clients. /p h3Your Profile /h3 ul liYou are a team player: You are comfortable helping your teammates, sharing your knowledge, reviewing their code and asking for reviews of your own. /li liYou have a user‑centric mindset: You know that the only reason we write code is to help our users to perform their tasks. /li liYou are a learner: you want to improve your skills not only in the engineering field but across any other areas. /li liYou are an owner: You like proposing new hypotheses and being responsible for building, deploying and validating them. /li liYou love understanding: Breaking down complex problems into basic and shareable elements. /li liYou are a polyglot developer: You have experience in several coding languages (especially for backend development), CI/CD tools and cloud technologies. /li liYou are a mentor: You love to share your experience and expertise to help others grow. /li liYou have a couple of years of experience working as a software engineer. /li liYou are comfortable communicating in English. /li /ul h3Your Daily Life with Us /h3 ul liYou will be learning about Factorial, our product, our team, our clients. /li liPair with each member of the team at least once, to see their current initiatives. /li liSolve low‑stake bug tickets or quick wins. /li liCommit early and often thanks to our cloud dev environment. /li liBe fully integrated in the team’s rituals from day 1. /li /ul pA Senior engineer at Factorial influences requirements definition with the PM, and is autonomous to deliver a polished solution that matches those. You participate in the team’s decision through Requests For Comments that you write yourself or reading others’.br/ You will be a product engineer, taking ownership of big initiatives, and being interested in the outcome, not just the output. About the outcome, you’ll also work with your team members to bestablish goals and plan a quarterly roadmap /b, putting special attention to the technical needs of our domain.br/ You will binvolved in customer calls /b to learn about their pains needs.br/ You will breview code daily /b and get feedback on your own code at every pull request, from all team members, including juniors.br/ You will blearn from the entire team /b, both on technical topics (performance, architecture…) and core skills, in an environment driven by engineering quality. You will also mentor junior team members and help them learn from your experience. /p h3Hiring Process /h3 ul liIntro Call – with our Talent Partner to align expectations and explain our career path. /li liEM Interview – with your future Engineering Manager (team fit, product and business mindset, we want to know how you think!). /li liLive Challenge – based on a real prompt sample and collaborative building solution. /li liCTO Coffee Chat – ask anything about tech, vision, or company culture. /li /ul pOur entire hiring process is remote, transparent, and designed to ensure mutual fit. You can also request to meet more team members if helpful. /p h3How We Work (Barcelona Or Madrid Office) /h3 pAt Factorial, we believe the best products are built when people come together, in person, to collaborate, challenge ideas, and move fast. That’s why our Product team follows an boffice‑first, flexible approach (80%-20%) /b.br/ We work bon‑site several days a week /b, using that time to connect, align, and innovate as a team. However, we also understand the importance of focus and flexibility, so we support bremote work when it makes sense /b, whether for deep work, personal needs, or just a change of scenery.br/ This balance helps us stay agile, creative, and closely connected, while giving everyone the space to do their best work. /p h3Benefits /h3 ul liHigh growth, multicultural, and friendly environment /ul /li /p

pWe are Socialpoint, a world-renowned mobile game studio proudly part of the Zynga Take-Two Interactive family. We’re the creators of hits like Dragon City, Two Dots, Top Troops, and Monster Legends, loved by hundreds of millions of players around the globe.We craft the best social games, bringing joy from Barcelona to the world. Now, we want to bring the world to Barcelona! At Socialpoint, work and play intertwine seamlessly, and we celebrate the diversity that makes us stronger. No matter who you are or where you’re from, you’re welcome here. Join us for a future where making games is as thrilling as playing them! /ph3Position Overview: /h3pWe are seeking a highly skilled and experienced Principal Economy Manager to join our team in Barcelona. Reporting directly to the Director of Economy and working closely alongside another Lead Economist, you will operate as a centralized expert resource across three different studios. /ppUnlike traditional game economy roles focused on a single title, you will lead economic strategy and systems design on a project basis, supporting various games across our extended portfolio. While this is a high-level Individual Contributor role with no direct reports, your leadership impact will be massive. You will analyze each game, identify key opportunities and challenges, and build sustainable solutions while elevating our internal economy practices. You will establish best practices, develop robust frameworks, and mentor embedded game teams so they can eventually own and manage their economies independently. /ppThis role is highly strategic and deeply hands-on: blending advanced research, complex system design, cross-studio collaboration, and technical mentorship. /ph3What You'll Do: /h3pYou aren't just working on one game; you are a key economic architect across three studios. You will step into different projects to diagnose economic health, design robust pricing and reward systems, and empower local teams to execute your designs. /ppstrongDrive Cross-Studio strategy: /strong Serve as the shared expert supporting multiple games across distinct studios. You will take ownership of the economic design phase for targeted projects, identifying gaps and implementing tailored solutions to drive engagement and business performance. /ppstrongCollaborate at the highest level /strong: Work in tandem with another Lead Economist and report directly to the Director of Economy to align on portfolio-wide strategies, tackle complex systemic challenges, and ensure consistent design standards across all studios. /ppstrongMentor and Empower teams: /strong Act as a technical leader and mentor for game-level economy designers and PMs. While you won't have direct reports, you will lead through influence, training internal teams on advanced economic frameworks and ensuring they have the tools to manage their game's economy long-term. /ppstrongDesign and simulate /strong: Leverage your quantitative expertise to build complex predictive models, run simulations, and design A/B tests that validate your design decisions and forecast the impact of new features. /ppstrongBridge the gap globally: /strong Drive cross-functional efforts with Product Managers, Data Scientists, and Engineers across different teams and geographies, acting as a technical bridge to ensure seamless execution from concept to live ops. /ph3What You Bring: /h3pA Bachelor's or Master's degree in Economics, Math, Statistics, or a related quantitative field, paired with a proven track record of designing and optimizing complex game economies at a senior or lead level. /ppAdvanced analytical skills with a "must-have" mastery of Excel. Experience with SQL, R, or Python is a significant advantage for deep-dive research and modeling. /ppDemonstrated ability to drive strategic initiatives and upskill junior or mid-level talent across multiple studios or departments without formal reporting lines. You excel at matrix leadership and cross-functional collaboration. /ppA deep-seated interest in Free-to-Play mechanics and a sophisticated understanding of how to balance player experience with sustainable monetization. /ph3Bonus Points: /h3pAdditional background in Monetization strategy to complement your economic expertise. /ppExperience working on large-scale online, social, or multiplayer games. /ph3What's in it for you as a Socialpointer? /h3pHybrid working model: we ask you to come to our Barcelona office at least 2 days per week /ppA generous 25 days of annual leave, plus public holidays /ppPrivate medical insurance for you and your family to keep your health bar full /ppDisability and life insurance /ppChoose from the latest iOS or Android device when you join (phone or tablet) /ppFree language lessons in English, Spanish and Catalan /ppSpotify Premium to add the perfect soundtrack to your adventure /ppLegendary social events and parties to let off some steam /ppTake-Two Interactive employee stock purchase plan (eligibility criteria applies) /ppFree breakfast, lunch, and specialty coffee /ppOnsite physiotherapist and hairdresser (no wallet needed!) /ppThe list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English. /ppWe are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. /ppAs an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at to request any accommodations or for support related to your application for an open position. /ppbrPlease be aware that Socialpoint does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Socialpoint also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Socialpoint’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain). /ppCreate a Job Alert /ppInterested in building your career at Socialpoint? Get future opportunities sent straight to your email. /ph3Apply for this job /h3p /ppindicates a required field /ppFirst Name /ppLast Name /ppPreferred First Name /ppEmail /ppPhone /ppCountry /ppPhone /ppResume/CV /ppEnter manually /ppAccepted file types: pdf, doc, docx, txt, rtf /ppEnter manually /ppAccepted file types: pdf, doc, docx, txt, rtf /ppLinkedIn Profile /ppWhat is your level of expertise in gaming industry? /ppWhat is your level of expertise in Game Economy? /ppAre you legally allowed to work in Spain? /ppEven though we have adopted a very flexible work from home system, this opportunity still requires the employee to be based in Cataluña/ Barcelona. Are you currently open to relocate? Provided the company will help on such matter. /ppHow did you hear about this job? Select... /ppAre you currently employed by or have you previously worked for Zynga, 2K, Rockstar Games, Take-Two Interactive Software, or any subsidiary or affiliated company (either as an employee or consultant/contractor) Select... /ppIf you answered "Yes" to the previous question, please provide the name of the specific studio, division, or company you worked for (e.g., Ghost Story Games). Also, provide the start and end dates (approximate dates are acceptable) of your employment or engagement /ppSelect... /ppBy clicking "I Acknowledge", you acknowledge that your personal information will be collected and used by Zynga based on the Privacy Notice for Job Applicants (the “Privacy Notice”), available at . The Privacy Notice provides information about how we use your data and how you can exercise your data rights (such as access, correction, or deletion). If you need more information, please contact the Privacy Contact identified in the Privacy Notice. /p #J-18808-Ljbffr

ppWe are currently hiring Spanish-speaking professionals for a fully remote opportunity in Greece with Dyson, a globally recognized technology brand. /p pAs a Customer Expert, you will support customers through phone, chat, and email while delivering exceptional customer service from home. /p pLocation: Greece (Fully Remote) /p pStart Date: ASAP /p h3What we offer /h3 ul liBase salary: €1,045 gross/month /li li14 salaries per year /li liFull Christmas bonus /li liFull vacation bonus /li liPerformance bonus up to €160 gross/month /li liFood allowance: €80/month /li liFully paid remote training /li /ul h3Additional benefits /h3 ul liWork from home setup /li liReferral bonus program /li liEmployee discounts /li liInternational work environment /li liCareer growth opportunities /li /ul h3Schedule /h3 ul liFull-time (40 hours/week) /li liRotating shifts: Monday–Friday, 6:00–22:00 (EEST) /li li2 rotating days off /li /ul pInterested? Send me a message or apply now. /p /p #J-18808-Ljbffr

ph3Notre offre /h3 pNous recrutons à Athènes, Grèce. Vous parlez français et anglais et vous rêvez de vivre sous le soleil grec ? Rejoignez une équipe internationale à Athènes et découvrez le style de vie méditerranéen dans une ville dynamique. /p h3Type de contrat /h3 pCDI. /p h3Formation et télétravail /h3 pFormation complète fournie. Possibilité de télétravail selon les conditions du projet. Environnement international. /p h3Votre rôle /h3 ul liAssurer le support clientèle via téléphone, email et chat. /li liFournir un service client professionnel et de qualité. /li liTravailler dans une équipe multiculturelle et dynamique. /li liUtiliser différents outils de communication et de support. /li /ul h3Ce que nous offrons /h3 ul li1200€ brut/mois + bonus de performance (14 salaires/an, rémunération compétitive adaptée au coût de la vie en Grèce). /li liAssurance santé et assurance vie privées. /li li25 jours de congés annuels. /li liTickets restaurant de 50€ par mois. /li liTemps plein : 40h/semaine. /li liSupport administratif pour les candidats venant de l'étranger. /li liHébergement temporaire à l'arrivée pour les candidats relocalisés. /li /ul h3Conditions requises /h3 ul liFrançais courant + bon niveau d'anglais. /li liCitoyenneté européenne OU permis de travail avec accès complet au marché du travail. /li liLes candidats relocalisés doivent être présents à Athènes avant le début du contrat pour les démarches administratives. /li /ul h3Localisation et horaires /h3 pLocalisation : Athènes, Grèce. /p pHoraires : Lundi au Dimanche entre 09h00 et 00h00 (shifts rotatifs). /p h3Intéressé(e) ou simplement curieux(se) d'en savoir plus ? /h3 pContactez-moi par email à ou directement en message privé sur LinkedIn: /p /p #J-18808-Ljbffr

Customer Support Agent (Dutch Speaking) – OneCasino Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura. Join to apply for the Customer Support Agent (Dutch Speaking) role at OneCasino OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top-notch quality in all aspects. OneCasino stands out by setting trends in the iGaming industry through exclusive games and a commitment to customer feedback. Based in our fantastic office in Barcelona (Spain), you will have the opportunity to be part of something unique and help our business to continue to provide a first-class service to all of our customers. We are looking for a Dutch-speaking Customer Support Agent to join our growing team. What will you be doing? • Respond promptly and professionally to customer inquiries via live chat and email., • Provide accurate information and support to players regarding games, promotions, accounts, and technical issues., • Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction with first contact resolution in mind., • Assist with account verification processes, including KYC (Know Your Customer)., • Monitor and report on player feedback, suggesting improvements to enhance the player experience., • Collaborate with other departments, such as Responsible Gambling, Fraud & Payments & AML to resolve complex issues and improve service delivery and protect customers from potential gambling harm., • Stay up to date with industry trends, game updates, and company policies to provide informed assistance., • Participate in training sessions and team meetings to continuously improve service skills and product knowledge. Who are you? • Hold a proven background in a customer support role, ideally within the iGaming environment, • Native level of Dutch with a good level of English, • Exceptional communication skills, both written and verbal, • High level of attention to detail, • Enjoy problem solving, • Ability to work well under pressure Benefits • A competitive and attractive salary, • Private health insurance, • A weekly breakfast, • Social events for building strong relationships with colleagues, • Relocation package (when relevant) At OneCasino and Glitnor we firmly believe that our diversity is what makes us unique and that everyone is welcome to enjoy the ride! xcskxlj We are committed to uphold a high level of diversity and inclusion throughout our group. Seniority level • Entry level Employment type • Full-time Job function • Customer Service #J-18808-Ljbffr

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.G., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.G., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets. xcskxlj, • Strong computer literacy and ability to quickly learn new systems.