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Ticketdoor es una plataforma online diseñada para mejorar la experiencia de viaje, ofreciendo una amplia variedad de reservas para actividades, tours y eventos. Actuamos como un punto central donde los viajeros pueden encontrar y reservar fácilmente experiencias únicas: desde visitas a museos y entradas a parques temáticos, hasta tours privados y personalizados. En Ticketdoor no solo estamos construyendo productos, estamos formando un equipo que redefine cómo las personas exploran el mundo. Si te apasiona la atención al cliente, te motiva el crecimiento y te entusiasma trabajar en un entorno startup dinámico, nos encantará conocerte. Buscamos un Customer Service Agent, con contrato indefinido y disponibilidad para trabajar fines de semana. TU IMPACTO Como parte del equipo de Customer Service Experience, tendrás un papel clave en ofrecer una experiencia de cliente excepcional, antes, durante y después de la compra. Tu trabajo influirá directamente en cómo nuestros usuarios interactúan con la plataforma, asegurando que cada cliente se sienta acompañado, valorado y escuchado. FUNCIONES • Brindar una atención de alta calidad a través de los canales de email y chat, asegurando una experiencia excelente tanto en la etapa de preventa como en la postventa., • Gestionar operaciones de back-office, incluyendo resolución de casos especiales, seguimiento de valoraciones y procedimientos interbancarios., • Seguir protocolos establecidos, proponiendo mejoras y adaptándote a cambios de procesos., • Gestionar múltiples tareas y proyectos a la vez, manteniendo un flujo de trabajo organizado y proactivo. TU PERFIL • Tienes experiencia previa trabajando en entornos startup y manejando varios proyectos de forma simultánea., • Eres una persona comunicativa, empática y enfocada en resolver problemas., • Te organizas bien, aprendes rápido y actúas con iniciativa., • Conoces herramientas como Zendesk, Slack y Notion., • Trabajas bien bajo presión y sabes priorizar eficazmente., • Tienes español nativo y un nivel alto de inglés escrito; otros idiomas serán un plus., • Tienes flexibilidad para adaptarte a cambios puntuales en los horarios del equipo. ¿QUÉ OFRECEMOS? • Forma parte de un equipo joven, ambicioso y con muchas ganas de aprender!, • Contrato indefinido a tiempo completo, con disponibilidad de fines de semana., • Modelo de trabajo remoto, basado en Barcelona. La formación deberá realizarse presencialmente en la oficina.

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Polish, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

Psicólogo/a General Sanitario ¿Te gustaría trabajar en la empresa que está revolucionando la telemedicina en el mundo? TELADOC HEALTH ofrece la única solución integral de atención virtual capaz de servir a organizaciones y personas en cualquier lugar del mundo. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención médica primaria, la salud mental y la atención médica experta para brindar los mejores resultados médicos. La persona que se incorpore se encargará de brindar orientación y apoyo psicológico a los pacientes mediante escucha activa y acompañamiento, a través de entrevistas telefónicas semiestructuradas. Evaluar la gravedad y el nivel de atención requerido, abordando problemas o trastornos que puedan afectar significativamente la calidad de vida del paciente debido a un posible deterioro psicológico. ¿Qué harás en tu día a día? Atención de las consultas psicológicas recibidas, a través de las diferentes plataformas y canales que se integran en el entorno de telemedicina, ya sea en forma de llamada, videollamada. • Realizar sesiones estructuradas siguiendo los estándares de calidad establecidos que incluyen descartar síntomas o señales de alarma, dar una orientación psicológica y tejer una red de seguridad con el paciente., • Detectar posibles trastornos psicológicos, conductuales y emocionales de acuerdo con los criterios de diagnóstico establecidos por los manuales teóricos de referencia en el sector y desarrollar un plan de tratamiento en consecuencia., • Conocer los protocolos internos de gestión y las características particulares acordadas con las compañías. Mantenerse actualizado ante cambios en los protocolos internos., • Identificar y derivar aquellas situaciones que se escapan de su competencia directa. ¿Qué ofrecemos? • Contrato indefinido directamente con Teladoc (no hace falta que seas autónomo), • Jornada laboral de 30 horas semanales de lunes a viernes: 1 mañana (9 a 15h) y 4 tardes (de 15 a 21h., • Trabajo híbrido (después del periodo de la formación) con posibilidad de teletrabajar 2 días a la semana., • Formación inicial y formación continuada, • Supervisión individual y grupal, • Oportunidad profesional en la empresa referente a nivel mundial en servicios asistenciales. ¿Qué esperamos de ti? • Licenciatura o Grado en Psicología., • Máster en Psicología General Sanitaria., • Colegiación activa., • Experiencia asistencial en el ámbito de la intervención psicológica sanitaria y/o clínica de mínimo de 1-2 años., • Valoramos Inglés y Catalán, • Valoramos especialización en Terapia Breve Estratégica y/o experiencia en atención psicológica vía telemática (video llamada, chat asincrónico, etc.)., • Habilidades informáticas: nivel intermedio/alto de aplicativos Office 365 y se valorará conocimientos con el uso de CRMs.

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Hungarian, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

Bienvenido a Drenting, tu destino de confianza para el alquiler de vehículos de ocasión! Somos una empresa especializada en el renting de vehículos de ocasión, ofreciendo una solución flexible, económica y sin complicaciones para particulares y empresas. Contamos con una amplia variedad de coches de diferentes marcas, modelos y gamas, cuidadosamente seleccionados y revisados para garantizar su excelente estado y rendimiento. Como empresa comprometida con la innovación y la satisfacción del cliente, buscamos a un Customer Service apasionado y motivado para unirse a nuestro equipo. ¿Estás listo para formar parte de una empresa dinámica y en crecimiento? ¡Únete a nosotros y sé parte de la experiencia Drenting! Objetivo: Gestión de los servicios solicitados por los clientes en todas las etapas del proceso de pre-venta y venta del alquiler, asegurando una correcta comunicación con el cliente para brindarle una experiencia positiva con Drenting. Funciones: • Recibir solicitudes de los clientes y contactarlos vía llamada, email y chat web para negociar el servicio de Renting., • Identificar oportunidades de negocio y generar leads., • Comunicar necesidades al área de operaciones para poder ofrecer el vehículo ideal al cliente., • Generar proforma para el cliente., • Coordinar traslados y validación de vehículos con el departamento de Operaciones., • Coordinar documentación del vehículo con el departamento de Operaciones., • Generar y coordinar firma de contrato con el cliente., • Estrategias de fidelización con clientes., • Seguimiento de contratos durante el periodo de renting., • Mantener actualizada la base de datos de clientes y deals en el CRM. Requerimientos: • Negociación, • Atención y escucha activa, • Capacidad analítica, • Paciencia, • Empatía, • Buena comunicación, • Capacidad para recabar información valiosa del cliente., • Estudios relacionados completados o en curso., • Experiencia: 1 año. Condiciones: • Contrato indefinido., • Oportunidad de crecimiento en la empresa en este nuevo modelo de negocio., • Horarios rotativos. Únete a nosotros Drenting es un empleador que ofrece igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos a crear un entorno inclusivo para todos los empleados. Drive Me - Impulsando el éxito, juntos.

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Dutch, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • Hybrid working model: 3–4 days per week working from home, • Birthday off, • 10% discount on all the company’s products, • Private gym, game room, physiotherapist and nutritionist in the office, • Languages Courses, • Medical insurance, • Parking in the office Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

Acerca del empleo Estamos en la búsqueda de un/a Auxiliar Administrativo/a para unirse a nuestro equipo. El/la candidato/a ideal será una persona proactiva, organizada y con excelentes habilidades de comunicación. Este puesto requiere interactuar directamente con clientes y estudiantes, gestionar información académica y administrativa, y apoyar en la coordinación de actividades de la escuela. El horario de trabajo de 14h a 20:30h en la escuela del Born (Flassaders 7-9, 08003). Responsabilidades: • Hablar presencialmente con el cliente después de una clase de prueba., • Enviar un correo de bienvenida a cada estudiante antes del inicio del curso., • Comunicarse con nuevos y actuales estudiantes., • Actualizar información en las plataformas de gestión., • Imprimir, escanear y gestionar hojas de asistencia y registro., • Revisar y mantener las aulas en condiciones óptimas (rellenar rotuladores, reponer bolígrafos, lápices, papel de la impresora, etc.)., • Realizar pedidos de material de oficina y libros., • Comunicarse de manera efectiva con estudiantes actuales a través de email, WhatsApp, llamadas y de forma presencial., • Confirmar cambios de grupo de estudiantes., • Informar al profesor correspondiente del ingreso de nuevos estudiantes mediante el chat de equipo., • Realizar el seguimiento de estudiantes que finalizan su curso., • Gestionar el cobro, • En casos de renovación o presentación inicial, escanear pasaportes, completar formularios (Modelo Ex00), gestionar tasas, y organizar la documentación necesaria para el estudiante., • Experiencia previa en atención al cliente o en un puesto administrativo., • Excelentes habilidades de comunicación tanto verbal como escrita., • Capacidad para trabajar de forma autónoma y en equipo., • Habilidad para manejar múltiples tareas y adaptarse a un entorno dinámico., • Conocimientos básicos de herramientas informáticas y plataformas de gestión académica., • Actitud proactiva y orientada a la resolución de problemas., • Multitasking., • Nivel de inglés y español avanzado (C1/C2). Beneficios: • Contrato indefinido, • Salario 1050 euros netos por 32,5h/semana + bonus por cerrar el mes con el objetivo conseguido, • Formación continua, • Descuento en los cursos, • Trabajo en un ambiente familiar y cálido

Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Guide customers through the claims process, • Monitor and report on customer service performance, • Keep up to date with all the latest products, processes and policy changes Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in Dutch and French plus an advanced level English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers’ need, • Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: • Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • 39 hours/week contract: Monday to Friday from 8:30 to 17:30, • Salary 23280 euros gross/year + up to 1200 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1654208

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Representative, you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Representative on our team, you will: • Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers, • Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in German and advanced in English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers’ need, • Can take ownership of, and progress calls to resolution or to escalate call to resolution Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. • Full-time 39 hours/week permanent contract: Monday to Friday, 09:00 - 18:00, • Salary 18,978 euros gross/year + up to 2,400 euros gross/year in bonus, • Central office location in Barcelona or opportunity to work remotely from Spain, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1633101

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Representative on our team, you will: • Provide first class customers satisfaction at all times and do whatever is necessary to support the customers following the provided guidelines., • Handle incoming customers contacts (via telephone, e-mail, chat or social media, reviews), log call details onto call tracking systems and perform call follow ups according to procedures., • Support consumers in the sales and after sales process by qualification of needs, product recommendation, after sales support and additional tasks that result in consumer satisfaction., • Forward, when not having the resolution for themselves, any escalations, and defined topics to the respective Client’s brand units and / or contact persons., • De-escalate in case of complaint, offer solutions within Client’s procedures, policies, or guidelines, or transfer to the Client’s or designated partner for settling and resolution of non-standard cases., • Ensure correct presentation of the Client’s corporate images in all interactions representing its brand and generate consumer experience through outstanding service and personal care on all channels. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in English, • Are self-motivated, team player, supportive person, outgoing and open minded, • Have active listening/comprehension skills, • Have very good written skills and customer-focused attitude, • Have goal-oriented attitude and time management skills, • Have minimum knowledge Office pack + Keyboarding skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week contract: Monday to Friday 15h - 00h, • Salary 19500 euros gross/year + up to 3000 euros gross/year in bonus, • Central location in Barcelona, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1653385

Are you motivated to help people enjoy the best possible customer experience?. Join an international company in Lisbon, provide efficient and friendly service, and build your career abroad in a multicultural environment. Assist customers via email, phone, and live chat.

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an IT Service Desk Agent in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As an IT Service Desk on our team, you will: • Provide 1st level support to the client workers, • Handle of IT requests or issues via phone, mail and chat or via self-service portal, • Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM service management system including their categorization and prioritization of IT issues and requests, • Be accessible and provide a first resolution rate by using internal knowledge databases., • Cooperate with client’s 2nd level service organizations and external service providers, • Provide support to client’s employees in the operation of user systems and peripheral devices Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of German and advanced English, • Have experience in 1st - or 2nd level IT support, ideally in larger environments, is an advantage, • Have good IT knowledge, especially of Windows 10, Office 365 and MS Teams and in troubleshooting hardware and software, • Have an analytical approach to complex issues, • Have experience in ITSM ticket systems (ideally in ServiceNow), • Knowledge of processes according to ITIL V4 good to have, • Have high customer and service orientation and high sense of responsibility, • Have a reliable and systematic way of working, • Are willing to learn and develop technical and soft skills and to work shifts, • Have high motivation and willingness to work in a global team If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: • Full time 39 hours/week permanent contract: Monday to Friday 8:00 to 17:00, • Salary 22000 euros gross/year + up to 2400 euros gross/year in bonus, • Great location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1652360

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Hungarian, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Polish, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

Sobre nosotros 👥 En Volkswagen Group Retail S.L.U. nos dedicamos a gestionar la Red de Concesionarios Oficiales de las marcas Volkswagen, Audi, Seat, Cupra, Skoda y Volkswagen Vehículos Comerciales más importantes de España. Somos parte de Porsche Holding, el mayor distribuidor de automóviles de Europa, con más de 33,000 empleados y con presencia en más de 30 países, entre esos España. En VGRS creemos en lo que hacemos, creemos que los 1.600 empleados que formamos parte del Grupo somos los que damos forma al éxito de nuestra organización, y por ello, nos superamos día a día y aspiramos a ser los pioneros en el futuro de la movilidad. Apostamos por la promoción interna, es por eso que tenemos como objetivo que el 90% de nuestras vacantes se cubran a través de nuestro talento interno. Nos atrevemos a cosas nuevas, somos valientes e innovadores, vivimos la diversidad en todas sus facetas, cumplimos con nuestra palabra, estamos orgullosos de nuestros resultados y trabajamos bajo la premisa “nosotros en vez de yo”. 🚗 ¿Eres un cerrador nato con pasión por las ventas y el mundo digital? ¿Te gustaría formar parte de una gran empresa líder en automoción y crecer profesionalmente en un entorno dinámico, innovador y con oportunidades reales de desarrollo? ¡Entonces esta es tu oportunidad! Estamos buscando un perfil comercial con actitud ganadora, enfocado a resultados, con habilidad para conectar con clientes (especialmente a través de canales digitales) y con muchas ganas de sumarse a un equipo que no para de crecer en el apasionante sector de los vehículos de ocasión. Nos encontramos en plena búsqueda de GESTOR DIGITAL de VEHÍCULO de OCASIÓN. ¿Cómo será tu día a día? 📝 • Interactuar con los clientes de manera proactiva (sobre todo de modo digital) para comprender sus necesidades y preferencias en la compra de vehículos de ocasión., • Presentar y demostrar vehículos de manera atractiva, destacando características y beneficios clave., • Guiar a los clientes a través del proceso de compra, proporcionando información precisa sobre precios, opciones de financiamiento y garantías., • Negociar y cerrar acuerdos de manera efectiva, asegurándose de alcanzar los objetivos de ventas establecidos., • Mantener un conocimiento actualizado de los modelos de vehículos, características y tendencias del mercado., • Gestionar y mantener registros precisos de las transacciones de ventas y la información del cliente en el sistema., • Colaborar con el equipo de marketing para promocionar vehículos de ocasión a través de diferentes canales., • Gestión de atención posventa con clientes para atender posibles necesidades. Tu perfil encaja con la posición si... 🧐 • Eres proactivo/a: Personas con energía, entusiasmo, ganas de aprender y aportar nuevas ideas., • Tienes flexibilidad y adaptabilidad: Capacidad para ajustarse a diferentes situaciones y necesidades del cliente, trabajando de manera autónoma., • Tienes habilidades de debate y gestión de objeciones, • Eres una persona orientada a resultados: Enfocado en alcanzar y superar objetivos comerciales mediante estrategias digitales., • Buen nivel de comunicación: Capacidad para transmitir confianza y convencer a través de canales digitales, como chat, email o videollamadas., • Tienes experiencia en venta telefónica y gestión de leads., • Tienes experiencia con herramientas de comunicación digital (correo electrónico, videollamadas, chats)., • Tienes capacidad para aprender rápidamente nuevas tecnologías y plataformas de venta. ¿Qué ofrecemos? 👀 • Horario rotativo: 9:30 a 18:30 y 10:30 a 19:30., • Posibilidades de proyección profesional en multinacional consolidada en el sector 🌐, • Seguro de vida a cargo de la empresa 📌, • Salario fijo + variable 📑, • Retribución flexible 🌟, • Descuentos especiales de empleados VGRS 🧘 ♀️, • VGRSalud (actividades deportivas) 🎾, • Ubicación: Zona Franca, Barcelona 📍 Si buscas una empresa que valore tu talento y tus iniciativas, te brinde crecimiento profesional, compartes nuestros valores acerca de la responsabilidad hacia el medio ambiente y sociedad, y, además, vienes dispuesto a asumir nuevos retos uniéndote a un gran equipo… ¡Nos encantará saber de ti! 🔑Nosotros te entregamos la llave de tu nueva carrera y tú solo… ¡acelera! 🚗

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Lead Domain Specialist (Enterprise Support Specialist) to join our team! The Lead Domain Specialist acts as a focal person to streamline product knowledge and domain-related projects in different features throughout the software. They maintain a high level of technical and communication skills while delivering our users with solutions by working on tickets that come in via emails, chats and calls. Please note, this role is for the later shift, so work hours will be 12pm - 9pm CET. Responsibilities: • Deliver outstanding customer service by swiftly resolving complex queries via primarily chat and ticket, as well as some phone, • Demonstrate strong troubleshooting skills to diagnose and solve technical issues efficiently, • Guide users through product features and functionality with patience and clarity, • Manage a high-volume ticket queue, prioritizing based on urgency and SLAs, • Contribute to and maintain our knowledge base, constantly improving our support resources, • Collaborate closely with developers and technical teams to ensure customer satisfaction, • Adapt quickly to changing priorities and new product updates, • Identify and communicate patterns in customer issues to help improve our products and processes, • Act as a customer advocate—ensuring their voices are heard and their needs are met. Requirements: • Please note, this role is for the later shift, so work hours will be 12pm - 9pm CET, • 1+ years of relevant experience, • Native English/Near-native speaker (or mother tongue), • Tech-savvy - strong computer skills - a must., • Familiarity with website domain concepts and building, • Analytical thinking and great attention to detail, • Strong verbal and written communication skills, • Ability to adapt to a fast-paced, changing environment, • Customer orientation and the ability to go the extra mile to engage customers, • Empathetic, helpful, and positive attitude, • Experience using technical tools - a plus! Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Una excelente oportunidad como Customer Care Agent en una E-Commerce de muebles de diseño 🏡 con un equipo joven, dinámico y multidisciplinar 🚀. 💻 FUNCIONES CUSTOMER CARE: • Resolver preguntas e inquietudes por teléfono, chat o correo electrónico., • Resolver incidencias de productos o servicios aclarando la queja del cliente, brindándole la mejor solución y dándole seguimiento para asegurar su resolución., • Colaborar con nuestro Equipo de Logística, Producción y Ventas., • Proporcionar a los clientes información oportuna y precisa del estado de su pedido., • Seguimiento de cualquier problema hasta qué se resuelva por completo., • Establecer y mantener relaciones sólidas con los clientes existentes., • Elaboración de ofertas, presupuestos y la negociación de contratos. ⚙ REQUISITOS: • Experiencia: No requerida., • Capacidad de ponerte en el lugar del cliente., • Castellano, inglés obligatorios., • Manejo avanzado de ofimática., • Capacidad de organización y resolución de conflictos. ❤ PUNTOS EXTRA: • Preocupación e interés por el mundo de la decoración., • Saber escuchar al cliente para detectar necesidades, inquietudes, etc., • Fuerte capacidad para realizar múltiples tareas., • Muy buen comunicador, tanto hablado como escrito. ✨ ¿QUÉ TE OFRECEMOS? • Horario de mañanas (de 8:30h a 16:30h), • Cuatro días en modalidad presencial y un día de teletrabajo., • Contrato indefinido a tiempo completo., • Suelo aproximado: 21.000€ brutos anuales, • Un equipo increíble 😜

Atención al Cliente – Ceuta (Turnos Rotativos) Estamos ayudando a una empresa en plena expansión dentro de la industria del juego y las apuestas a crear un nuevo equipo operativo en Ceuta. Buscamos personas entusiastas, motivadas y dedicadas para unirse de inmediato a un equipo en formación. Esta es una oportunidad única para formar parte de una nueva operación, diseñar la experiencia del cliente y crecer profesionalmente en un entorno dinámico y de rápido ritmo. Como asesor/a de atención al cliente, estarás en el centro de la experiencia de los jugadores, trabajando estrechamente con el/la responsable del equipo y asegurando que cada interacción se gestione con profesionalidad, cuidado y una clara orientación al cliente. 🌏 Ubicacion: Trabajo remoto desde Ceuta. 🔸 Idiomas: Español (nativo/fluido) e Inglés (Intermedio) 💰 Atractivo salario Lo que harás: • Interactuar con los jugadores a través de teléfono, correo electrónico y chat en vivo, • Ofrecer un soporte de alta calidad y asegurar que los jugadores se sientan valorados, • Adquirir un conocimiento profundo de nuestros productos y servicios, • Supervisar el panel de soporte y adaptarte a las prioridades cambiantes, • Colaborar con tareas de traducción cuando sea necesario, • Gestionar comprobaciones de identidad, verificación de cuentas y otra información sensible con gran atención al detalle Lo que buscamos: • Dominio del español y del inglés, con sólidas habilidades de comunicación, • Capacidad para realizar múltiples tareas de manera eficaz y trabajar de forma independiente, • Un enfoque proactivo, autónomo y con mentalidad colaborativa, • Seguridad en la comunicación y auténtica pasión por ayudar a los demás, • Experiencia previa en un puesto de atención al cliente en un entorno dinámico y multitarea, • Una actitud centrada en el cliente y compromiso con la resolución de incidencias en el primer contacto, • Disposición para crecer a través del feedback y la formación continua, • Manejo de herramientas de Microsoft Office como Word, Excel y PowerPoint Este puesto ofrece una oportunidad fantástica para desarrollar tus habilidades, formar parte de un equipo en crecimiento y contribuir directamente al éxito de las operaciones de atención al cliente de nuestro cliente. Si estás listo/a para unirte a un entorno dinámico donde cada interacción cuenta, estaremos encantados de conocerte.

JOB DESCRIPTION: • Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience., • Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience., • Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust., • Frontline Support for All: Assist both B2B and B2C clients as the first point of contact. OUR REQUIREMENTS: • Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity., • Customer-Centric Mindset: Prioritize the customer experience in every interaction., • Language Maestro: Fluent in Danish (C1) and proficient in English (B2)., • Administrative & Tech Proficiency: Possess strong administrative and technical skills. WE OFFER: • Salary: 11.000 PLN gross monthly,, • Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 3 weeks of accommodation,, • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,, • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance., • Skill Development: Gain new skills through comprehensive training programs., • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment., • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. La persona que se incorpore atenderá y gestionará todas las peticiones realizadas por asegurados con servicios contratados de telemedicina. Además, deberá tener en cuenta sus necesidades de acuerdo con los estándares y protocolos asignados por parte de Teladoc Health International. Funciones y responsabilidades: • Atender, gestionar, asignar y controlar todas las peticiones solicitadas de videoconsulta, chat, llamada de un médico (Call me back) en relación a consultas médicas o informaciones relacionadas con el ámbito de la salud., • Atender, gestionar, asignar y controlar todas las peticiones solicitadas de videoconsulta, chat, llamada de un médico (Call me back) no relacionadas con la atención médica derivando u ofreciendo solución en función de la solicitud., • Apertura de servicios en plataforma médica para el seguimiento y activación, en caso de necesidad, por parte del equipo consultor médico., • Preparación y realización de encuestas de satisfacción a clientes que tiene los servicios contratados., • Contactar telefónicamente con asegurados para ofrecer servicios gratuitos relacionados a su póliza contratada., • Atención telefónica de llamadas entrantes de asegurados con diferentes servicios contratados., • Gestionar incidencias, de manera telefónica y/o vía mail, que identifican los asegurados en sus aplicaciones móviles (APP)., • Seguimiento y cierre de los casos gestionados durante el turno de trabajo. Requisitos mínimos: • Persona dinámica, con clara orientación al cliente y habilidades comunicativas., • FP o Ciclo Formativo de Grado Medio., • Valorable experiencia de más 6 meses en atención al cliente, preferiblemente en call center., • Nivel alto o nativo de castellano/catalán y valorable conocimientos de otros idiomas., • Habilidades informáticas a nivel usuario. Qué ofrecemos: • Posición temporal., • Jornada laboral de 35 horas semanales distribuidas de lunes a domingo en horario nocturno de 22:00 a 8:00h., • Trabajo presencial en nuestras oficinas ubicadas en Barcelona., • Formación inicial., • Oportunidad de trabajar en la empresa referente a nivel mundial en servicios asistenciales.

Your responsibilities: • You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️, • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳, • Jump in and save the day when someone’s travel plans hit a bump. 🦸, • Chat or talk with passengers - whatever helps solve their problem fastest., • Create real connections. We want customers to remember you - the awesome human who helped them out. 😊 Our requirements: • You speak Norwegian fluently (C1) and your English is solid too (B2)., • You’re positive, patient, and open to whatever the day brings. 🌄, • You listen first, then speak clearly and confidently. 😎, • You’re organized, on top of things, and can juggle tasks without dropping the ball. 🤹 What we offer: • Relocation package: transport + 2 weeks of accommodation! 🏨, • Salary: 9750 PLN gross monthly,, • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • Embrace an international and diverse work environment that broadens your horizons., • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

Barcelona, Spain | Full-time or Part-time | Permanent Contract Join a leading global customer service company in Barcelona, the vibrant second-largest city in Spain. This fast-growing office is becoming a key multilingual service hub for Europe, working closely with teams across the world. About the company Your missions : • Respond to Dutch/Flemish-speaking customer inquiries via inbound calls/emails/chat, • Ensure accurate response and follow-up of customer requests, • Handle sensitive data with accuracy (full training provided), • Provide high-quality customer service and offer tailored solutions, • Participate within a dynamic team with a positive attitude towards change This opportunity is perfect for you if: • You speak Dutch or Flemish (C2) + English (C1), • You have 1 to 3 years of experience in a call center or a similar customer service role, • You are a strong team player with excellent listening and communication skills, • You’re service-oriented, detail-focused, and a natural problem solver, • You’re tech-savvy and comfortable switching between multiple systems What’s in it for you: • Permanent contract with flexible schedules (39h, 32h, or 24h/week) ;, • Based salary package : up to 21.000 € per year (bonus included) ;, • Hybrid/remote work options, plus a supportive team culture ;, • Strong training program, combining theory and practice to become an expert ;, • Spanish lessons, team events, wellness support & performance bonuses ;, • Relocation help and guidance with your NIE (Foreigner ID Number) ; 👋 Ready to kick off your international career in a sunny, fast-moving city with a company that truly values you? Apply now with Bruce.

L’ENTREPRISE Beepings est une start-up française spécialisée dans la conception et la commercialisation d’objets connectés pour le tracking et la sécurisation des biens personnels et professionnels. Forts d’un dynamisme et d’une croissance rapide nous souhaitons renforcer notre service Support & Relation Client. Si tu souhaites intégrer une start-up innovante et participer à son développement dans un cadre stimulant, avec une équipe dynamique, alors cette offre est faite pour toi ! DESCRIPTIF DU POSTE Dans l'équipe du Customer Success Director, tu seras chargé(e) de gérer le support client afin de répondre aux différentes requêtes de tous nos clients pour t’assurer de leur satisfaction et de leur fidélité. Au quotidien, tu devras... • Répondre aux demandes d'informations de potentiels futurs utilisateurs/acheteurs par chat et par e-mail (avant-vente), • Répondre aux demandes et aux réclamations des clients (BtoC) et des revendeurs (BtoBtoC) par chat et e-mail, • Gérer et suivre les incidents logistiques pour le B2C, • Te montrer proactif et efficace pour trouver des solutions aux problèmes rencontrés par les clients et les revendeurs, • Faire le suivi des tickets SAV, • Community management PROFIL RECHERCHÉ • Une expérience dans le domaine de la relation client est fortement valorisée, • Une excellente maîtrise du français (oral et écrit). Orthographe, grammaire et syntaxe irréprochables requis, • L’aisance en espagnol et la maîtrise d'une autre langue européenne est fortement recommandée (italien, anglais, autre), • De vraies qualités relationnelles, • Le goût pour la résolution des problèmes, • Un intérêt pour le monde de l'IoT est un plus CE QUE L’ON OFFRE • Un CDI à temps plein, du lundi au vendredi, • Une aventure start-up à Barcelone, dans le quartier de Poblenou, • Découvrir le monde de l'IoT dans une entreprise profondément innovante et technologique aux fortes ambitions internationales., • Un super espace de travail (avec rooftop), • Rémunération selon profil de 18€ à 24K€ brut/an Tu te reconnais dans ce profil? Alors nous sommes pressés de te rencontrer ! CV et lettre de motivation à

We are recruiting experienced Obstetrics and Gynaecology Consultants to join public and private hospitals across Ireland. What’s on offer: • Salary from €233,527 to €280,513 per annum (new rates effective August 1st, 2025), • Contracts of 6-12 months with the possibility of extension., • Flexible locations nationwide, • Full support with Irish Medical Council (IMC) registration, • Specialist qualifications in OBGYN, • Eligible for or in the process of IMC Specialist Registration, • Minimum 3 years of Consultant-level experience

Retail Talent Group es una empresa experta en gestión del talento y captación de capital humano en los sectores de eRetail, eCommerce y Distribución. Nuestro cliente es LAIE y actualmente buscamos una posición de Area Manager para gestionar 15 puntos de venta a nivel nacional. ¿Quiénes son? En Laie son especialistas en la gestión de Librerías y Tiendas vinculadas al mundo cultural. Desde su fundación, en 1980, en Barcelona, se han posicionado como una empresa cultural de Librerías y Tiendas situadas en las instituciones culturales y museos más prestigiosos de España. Su librería-restaurante Laie, especializada en humanidades, se ha consolidado como un espacio de referencia en Barcelona. La responsabilidad social y el desarrollo sostenible les acompañan en su trayectoria, formando parte de la comunidad B Corp. Acerca del empleo: Buscamos una posición de area manager para llevar 15 puntos de venta a nivel nacional, principalmente tiendas de museos y librerías. No se requiere experiencia en el sector, aunque sería valorable, pero sí pasión por el sector cultural y del libro. Funciones principales: · Gestión y dirección del personal de los puntos de venta Selección, formación, desarrollo y motivación del personal. Desarrollar e implementar acciones comerciales para mejorar la rentabilidad de los centros. · Análisis de resultados y KPIS a nivel diario para identificar áreas de mejora. · Asegurar que se cumplen los estándares de calidad en el servicio al cliente y del resto de estándares marcados. ¿Qué ofrecemos? • Condiciones competitivas en el sector fijas más variables (objetivos cuantitativos/cualitativos), • Jornada de 40h. Horario de lunes a viernes, de 8/9 a 18 aprox y viernes hasta el mediodia., • Las semanas que no se viaje se puede hacer 1 o 2 días de teletrabajo., • Formar parte de una empresa B Corp, que valora y cuida el talento interno., • Incorporación a un equipo estable, dinámico y colaborativo., • Oficinas en el centro de la ciudad de Barcelona, con vistas espectaculares., • Fruta, café, infusiones y chocolate ilimitado y gratuito en la oficina., • Retribución flexible (Restaurante, Transporte, Seguro Médico, Guardería y Formación vinculada con el puesto de trabajo)., • App de Doctori (chat de: médicos, psicólogos, veterinarios, nutricionistas, entrenadores personales, profesionales legales y mucho más, todo gratuito)., • Descuentos del 30% en productos de sus tiendas y en la cafetería de Laie Pau Claris., • Cursos de la programación cultural de Laie gratuitos Requisitos: • Entre 3 y 5 años de experiencia ocupando una posición similar, • Capacidad de liderazgo, empatía y habilidades para la gestión de equipos de tienda., • Catalán nivel alto o nativo., • Dominio de la parte analítica y KPI's Si crees que tienes el perfil, ¡inscríbete!

Customer Service Executive Sector: Juguetes y piezas de colección Ubicación: España, Barcelona Tipo de contrato: Full time, permanente Sobre POP MART POP MART (09992.HK) es una de las principales compañías globales en la industria de la cultura pop y el entretenimiento. Centrada en la propiedad intelectual (IP), POP MART ha construido una plataforma integral para la incubación creativa y la operación de IP, empoderando a creadores de todo el mundo y ofreciendo a los consumidores productos emocionantes, servicios y experiencias inmersivas. POP MART identifica y apoya a artistas y diseñadores emergentes a nivel internacional, creando IPs de personajes populares a través de un sólido sistema de desarrollo y gestión. Nuestro portafolio incluye personajes icónicos como MOLLY, SKULLPANDA, DIMOO, THE MONSTERS e Hirono. POP MART opera más de 500 tiendas físicas y más de 2.300 Robo Shops en más de treinta países y regiones, y mediante múltiples plataformas de comercio electrónico transfronterizo llega a audiencias en más de noventa países y regiones, llevando alegría a jóvenes consumidores en todo el mundo. POP MART ha desarrollado un ecosistema integral de comercialización de IP que abarca múltiples industrias, fortaleciendo los vínculos emocionales entre fans y personajes, a la vez que explora nuevas oportunidades de creación de valor. Nuestras iniciativas incluyen el primer parque temático inmersivo del mundo en la industria de los art toys, la expansión de sus IPs en los mercados globales mediante licencias y co-branding con marcas líderes, y la organización de exposiciones de art toys y ferias temáticas de IP a nivel internacional. En Europa, POP MART ha establecido una fuerte presencia en mercados clave como Reino Unido, Francia, Italia, Alemania, Países Bajos y España, y está expandiéndose hacia nuevos mercados de alto potencial. Esta expansión acerca POP MART a los fans europeos y ofrece nuevas formas de conectar con nuestros personajes e historias. Para más información, visita y nuestra página de LinkedIn Careers. Qué esperar POP MART es una empresa dinámica, con un equipo joven y multicultural, donde podrás: • Contribuir al crecimiento del negocio europeo que combina retail, arte y narración creativa, • Trabajar con equipos apasionados en diferentes países, unidos por el amor a los juguetes de diseño y experiencias de cliente únicas, • Desarrollar tus habilidades a través de proyectos prácticos, aprendizaje colaborativo y oportunidades para explorar nuevas ideas Beneficios POP MART ofrece a sus empleados: • Regalos mensuales con los últimos diseños de POP MART, • Un sistema estructurado de bonus vinculado al rendimiento de la empresa, • Acceso a un programa confidencial de asistencia al empleado (EAP) para apoyo psicológico y de bienestar, • Eventos de equipo regulares para compartir ideas y celebrar logros El Rol y el Candidato El/la Customer Service Executive (CSE) desempeñará un papel clave apoyando a los clientes minoristas y de comercio electrónico de POP MART en Europa. El rol abarca la gestión de reclamaciones en tienda, el servicio postventa, el seguimiento de productos defectuosos y el soporte al servicio online. En estrecha colaboración con la sede central, el/la CSE garantizará que los comentarios de los clientes sean recogidos, escalados y resueltos, contribuyendo tanto a la satisfacción del cliente como a la mejora operativa. El/la candidato/a ideal tendrá una fuerte orientación al servicio, excelentes habilidades de comunicación y resiliencia en la gestión de reclamaciones en entornos minoristas y online de ritmo acelerado. Responsabilidades • Soporte a tiendas locales: Gestionar reclamaciones en tienda (disputas en las colas, actividades de revendedores, problemas de actitud en el servicio), asegurando una resolución rápida y justa., • Comunicación con clientes: Interactuar con clientes mediante los canales adecuados (presencial, teléfono o chat) para aclarar inquietudes, identificar causas raíz y garantizar un proceso de resolución completo., • Postventa en tienda: Gestionar reembolsos y cambios por problemas de calidad, coordinándose con la sede central para cerrar los casos de manera eficiente y puntual., • Gestión de productos defectuosos: Registrar y categorizar reclamaciones, documentar las causas, hacer seguimiento de volúmenes según nivel de defecto y decidir la gestión correspondiente (devolución a almacén, uso para exposición o destrucción)., • Feedback y mejora: Recoger problemas recurrentes de clientes, elaborar informes estructurados y colaborar con la sede central para optimizar productos y servicios. Requisitos • Mínimo 1 año de experiencia en atención al cliente o en un rol de servicio similar (ej. retail, hostelería). Se valora experiencia previa en gestión de reclamaciones y relaciones con clientes., • Nativo o competencia profesional (nivel B2 o superior) del castellano, con inglés requerido como segundo idioma de trabajo., • Capacidad para identificar rápidamente las necesidades del cliente, analizar problemas y proponer soluciones prácticas y rápidas., • Fuerte orientación al cliente, con capacidad de gestionar emociones y mantener la profesionalidad en situaciones difíciles., • Comunicación clara, estructurada y segura, con flexibilidad para gestionar imprevistos en entornos dinámicos., • Familiaridad con sistemas CRM y herramientas de atención al cliente; velocidad mínima de tecleo: 50 palabras por minuto Deseable (pero no esencial) • Experiencia en la industria del juguete o en retail de cultura pop, • Conocimiento del panorama retail local y europeo, • Comprensión de las tendencias en el mercado de art toys y coleccionables, • Competencia en mandarín (se considerará una ventaja para la comunicación con la sede central) Si deseas formar parte del camino de POP MART y crees que tienes las habilidades y la pasión para contribuir, haz clic en Solicitar y envíanos tu CV.

Customer Support Specialist Slovak Speaker in Barcelona, Spain. Provide top-tier support to Slovak-speaking customers via phone, email, and chat. Resolve inquiries with professionalism and a customer-first mindset.

Customer Support Specialist German Speaker in Barcelona, Spain. Provide high-quality support to our customers via phone, email, and chat in. Experience in customer support or similar roles is a plus.

Comunicarte con clientes por teléfono, chat y correo electrónico.Hacer seguimiento de los casos para asegurarte de que se resuelvan de forma eficiente y oportuna.Mantener un alto nivel de satisfacción del cliente, representando a una marca importante.Brindar soporte técnico para dispositivos mó

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 250+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster. WHAT WE'RE LOOKING FOR: Manychat is seeking a Senior AI Product Manager to lead a dedicated squad building next-generation AI agents for creators and entrepreneurs. This role is ideal for someone who thrives in both exploration and execution: someone who loves working on brand new product ideas, testing quickly with users, and building toward scalable, long-term impact. You’ll help define how AI can unlock new ways for creators to grow their business, from early prototypes to products used by thousands. We’re still early in our AI adoption journey. That means you’ll play a critical role in shaping what works, validating what doesn’t, and identifying where AI can make a meaningful difference. You’ll be part of a team pushing boundaries - but with the resources and reach of an established platform. We’re looking for a creative, systems-minded builder with strong product sense, a deep understanding of AI models, and a passion for improving users lives through technology. WHAT YOU’LL DO: • Own a cross-functional squad : Lead a team focused on delivering AI-driven solutions that help creators scale their businesses., • Explore new opportunities : Partner with AI engineers and researchers to prototype and validate new agent-based features with real users., • Define the roadmap : Identify where AI can add unique value. Set priorities, evaluate trade-offs, and make calls that balance experimentation with impact., • Scale what works : Build the systems and processes to scale early wins into reliable, user-ready product experiences., • Lead with customer and design focus : Understand creator workflows deeply. Partner closely with design to deliver intuitive and useful interfaces powered by AI., • Stay close to the tech : Engage with model evaluations, understand AI constraints, and help push the quality and performance of the systems behind the scenes., • 5+ years of product management experience, with at least 2 years working on AI/ML or data-driven products., • Proven ability to lead the end-to-end product lifecycle: from discovery and early testing to launch and iteration., • Strong product judgment and prioritization skills - able to navigate ambiguity and drive clarity., • Deep familiarity with large language models, generative AI tools, and evaluation methods., • User-first mindset: skilled at identifying the right problems to solve, and when AI is the right (or wrong) approach., • Analytical fluency: experience with A/B testing, basic SQL, and working closely with data teams., • Clear, confident communicator with an ability to rally cross-functional teams and stakeholders., • Hybrid onboarding to start work remotely andrelocation support for you and your family., • Comprehensivehealth insurance for both you and your family., • Professional development budget for conference tickets, online courses, and other relevant resources to help you grow., • Flexible benefits package to tailor perks that matters most for you., • Hybrid work andgenerous leave options to prioritize your work-life balance., • In-office perks , including free meals and snacks. This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success. Create a Job Alert Interested in building your career at Manychat? Get future opportunities sent straight to your email. * indicates a required field First Name * Last Name * Email * Phone Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Website How did you hear about Manychat? * Select... If you selected "Other" to the previous question, please share with us how you heard about Manychat. * #J-18808-Ljbffr

Location : Barcelona, Spain (hybrid) Start : 4th August| Type : Full-time At The Rec Hub, we embed top-tier talent partners into the heart of fast-growing businesses. We don’t just fill roles—we build hiring cultures. Right now, we’re hiring a Senior Talent Partner to join an exciting new project with a modular compliance platform scaling rapidly across Europe, with a new hub in Spain . The Role You'll be fully embedded, working closely with hiring managers to lead end-to-end tech hiring across Engineering, Data, and Product. This is a hands-on role with strategic impact—owning sourcing, delivery, and stakeholder partnerships. What You’ll Be Doing • Own the full tech hiring process—from brief to offer, • Partner with stakeholders to shape hiring plans and process, • Source top talent across EMEA (especially in lower-cost hubs), • Deliver standout candidate experiences, • Share insights and data to guide hiring decisions, • 4–6+ years’ experience in tech recruitment (in-house / RPO ideal), • Experience hiring in compliance, SaaS, or regulated tech, • Experience scaling tech teams in high-growth environments, • Familiar with EMEA hiring trends and market dynamics, • Data-driven and confident using metrics to steer hiring, • Strong sourcing skills—comfortable going beyond LinkedIn, • Confident engaging with senior stakeholders and hiring managers, • Based in or near Barcelona and happy to work hybrid (3 days onsite), • Work on high-impact projects with exciting tech companies, • Be part of a collaborative, people-first community, • Flexibility, autonomy, and support to grow your career Please apply to the role directly. We aim to respond to all applications within 1 week. #J-18808-Ljbffr

We are seeking a highly motivated and skilled individual to join our team as an entry-level customer service agent. • This is a full-time position that involves providing exceptional customer experiences via email, phone, and live chat., • You will be responsible for assisting customers with their queries, collecting and updating customer information, and providing product details such as subscriptions, payments, and technical requirements., • Assist customers via various communication channels., • Collect and update customer data., • Provide detailed information about our products and services., • Maintain excellent customer satisfaction through professional and empathetic support., • We require EU citizenship or a valid residency card., • Native level of French and good English skills are essential., • Strong communication and listening abilities are required., • A drive for excellence, professionalism, and teamwork is necessary., • Motivation to relocate abroad for an international career is preferred., • A competitive gross monthly salary., • Full-time employment with 40 hours of work per week., • Rotating shifts to ensure coverage at all times., • Ongoing training and development opportunities., • Reimbursement of flight expenses after 9 months., • Airport pick-up on arrival., • Annual return flight to your home country within the EU., • Support with paperwork and bank account opening., • Private health insurance after 6 months., • Free language lessons, cooking classes, sports activities, and social events., • 22 days of paid holidays plus public holidays.

Are you interested in a career in Technology Innovation in PepsiCo? Then now is the time to explore the opportunities of PepsiCo: join us as the next Technology Innovation Sr Manager. Working with inspiring and experienced colleagues, you'll find that the atmosphere in our offices in Barcelona and Vitoria are informal and engaging. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference. Your mission: In this role you will lead the Procurement Startup Transformation program, driving digital procurement innovation and achieving $400 million in savings over three years. You will be involved managing vendor relationships, piloting new technologies, and ensuring successful implementation and scaling of solutions across PepsiCo. Your day to day with us: • Manage process selecting procurement vendors for POC/pilot, • Select and scout for priority focus areas, • Ensure strategic terrains, ripe for startup tech innovation, are identified and clear briefs developed, • Meet procurement vendors, • Ongoing mapping and scouting of the procurement tech landscape, • Coordinate eco-systems immersions (virtual/in-person) to scout for relevant vendors – right people attend & right timing with effective engagement tools, • Prioritize and identify potential solutions by staying abreast of the latest market trends and technological advancements., • Select vendors, • Consolidate immersion output (selected vendors, initial use cases etc) for sign off from program executive sponsors, • Capture all the requirements and build process flows to help select best in class vendors, • Maintain CRM of all startup discussions & status to ensure efficiency for program and ongoing startup engagement, • Co-lead, with digital procurement owners, to ensure well-run POCs/pilots, • Prepare for kick off, • Work with advisory to assign business partner to ‘own pilot’, • Support initial discussions introducing business partner and vendors, • Coordinate with Legal all documentation (e.g., NDAs, MOUs) to ensure adherent to PEP standards and protected from IP, • Project kick off, • Facilitate kick-off sessions by defining use case and objectives for the pilot and setting ways-of-working for rapid decision: e.g., micro-team (DICE framework), milestones, KPIs and timeline, • Act as a bridge between vendors and PEP and remove roadblocks or stepbacks, • Support vendors & business partners to build effective communications that inspire PEP engagement with the startup, • Consolidate communications for ongoing advisory updates, • Use case discovery (when needed, for relevant technologies that are cross functional), • Work closely with Digital Procurement leaders to drive decisions, • Provide external lens to help shape and refine focus areas, • Develop process flows to identify opportunities for innovation, • Lead process for post pilot evaluation, • Lead process for scale-up recommendation, • Refine design of scale up process and support implementation of scale up, • Lead planning & execution of key program events – immersion sessions, kick-offs, interim & final events with senior leaders and vendors, • Create ongoing and inspiring communications on progress to gain executive support & continue infusing innovation culture in procurement, • Establish incubation framework for horizon 2 & 3 technologies for procurement to focus on developing PEP specific use cases with strategic vendors, • Provide guidance to vendor partners on PEP use cases, • Co-develop with vendors to evaluate and create stage gate process to pilot in real world scenario, • Strong Procurement expertise and background – especially in digitalization, • Excellent understanding of how procurement tools can support business processes, • Experience in project management, • Strong analytical and financial capabilities, • Strong interpersonal and team leadership skills, • Ability to think strategically and translate to action to ‘get things done’, • Strong sense of ownership and commitment, • Know-how of how to “wire” into PEP - experience at PEP or working in a multinational company with matrix processes and activities, • Experience in leading complex and multi-functional project teams, • Effective communication (written and oral) to senior management, • Hybrid work model: combination of remote and collaborative office experience to enable innovation, • Entrepreneurial environment in leading international company, • Professional growth possibilities & learning opportunities, • Variety of benefits to support your physical, emotional and financial wellbeing We believe that culture should be at the cornerstone of everything we do at PepsiCo. We are agile, innovative and not afraid of failure. We want our team to come to work every day excited to explore new ways to bring enjoyment, refreshment and fun to the world. PepsiCo Positive (pep+) is the future of our organization – a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people. So, if you’re ready to be a part of a playground for those who think big, we’d love to chat. *We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. #LI-Hybrid #Locations: Barcelona, Spain; Vitoria-Gasteiz, Spain #J-18808-Ljbffr

Electric Vehicle Support Representative "> Are you passionate about delivering exceptional customer experiences and providing top-notch support? We have an exciting opportunity for a skilled Electric Vehicle Support Representative to join our dynamic team. This is a fantastic chance to make a real difference in the lives of customers who are passionate about electric vehicles. As a key member of our team, you will be responsible for providing timely and effective support to customers via various channels, including telephone, email, and chat. As an Electric Vehicle Support Representative, you will be working with customers to resolve their queries and concerns in a professional and courteous manner. Your excellent communication skills, problem-solving abilities, and product knowledge will enable you to provide seamless support and ensure customer satisfaction. • Respond to customer inquiries and resolve issues in a timely and professional manner., • Provide accurate and detailed information about electric vehicles, features, and benefits., • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and analytical thinking., • Product knowledge and understanding of electric vehicle technology., • A competitive salary and bonus structure., • Opportunities for career growth and professional development., • A dynamic and supportive team environment., • The chance to make a real impact on customer satisfaction and loyalty.

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 230+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster. We are seeking a creative, proactive, and adaptable People Partner to support our Customer Experience and Finance groups. In this role you’ll collaborate closely with the Head of CX and our Finance Director, playing a key part in shaping the success of both teams. By bringing strategic expertise, innovative solutions, and proactive leadership to the table, you’ll help define and develop the HR landscape for these functions. As a People Partner focused on Finance and CX, you’ll act as a strategic advisor and trusted coach to senior leaders, guiding them through growth, transformation, and scalable people practices. Your core mission will be to invest in the long term success of both functions working closely with leadership to build systems from the ground up, coach managers, and drive high-impact people strategies that align with business goals. What matters most to us is your proven ability to deliver results, your willingness to embrace new challenges, and your fresh, innovative approach. • Act as a co-pilot to the Finance and CX leadership teams, providing strategic advice and hands-on support on org design, team development., • For our Finance team - develop and implement scalable frameworks: talent strategy, career paths, expectation management, enable performance management & engagement in team, support people managers., • Be the eyes and ears across all levels of CX, ensuring agents feel heard and supported, and leadership is equipped with insights to act on real challenges., • Help shape future state organisational design as both teams scale., • Act as a coach and thought partner on leadership challenges., • Leverage data and org diagnostics to uncover blind spots, surface people issues early, and influence strategic decisions., • Join the broader People Partner community, contributing to global strategy while enjoying full ownership over your areas., • Proven experience in a People Partner or HR Business Partner role, ideally within high-growth or product-led environments., • Demonstrated ability to build people systems from scratch, you know what good looks like, and how to tailor it to the business., • Strong coaching and leadership development skills, especially with senior stakeholders and frontline managers., • An ability to bridge strategy and execution you can zoom out to see the longterm org health and also roll up your sleeves to get things done., • Comfort operating in ambiguous, evolving environments, with the resilience and flexibility to support change., • Proficiency in English, and ideally experience working with global teams., • Background in HR, Business, Psychology, or a related field is helpful, but hands-on experience and critical thinking matter more than degrees., • Remote onboarding and probation period for candidates outside of Barcelona., • Relocation support for you and your family., • Professional development budget for relevant conference tickets, training programs, or courses., • Flexible benefits plan to customize your own perks., • Comprehensive health insurance for you, your partner, and your kids., • Free meals and snacks in the office. This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success. • Mid-Senior level, • Full-time, • General Business, Management, and Business Development, • Industries: Software Development #J-18808-Ljbffr

Ascenda Madrid, Community of Madrid, Spain Ascenda Madrid, Community of Madrid, Spain 1 day ago Be among the first 25 applicants Location : Remote Commitment : Part-time (with potential to grow) Are you passionate about building tech with purpose? Join Ascenda, a fast-growing, student-led startup that connects university students with real startups for hands-on, impactful experience. We’re looking for a Chief Technology Officer (CTO) to lead and execute our technical vision. This is a unique opportunity to join early and help shape the future of how students enter the startup ecosystem. What You’ll Do : • Build & maintain Ascenda’s web platform (from MVP to scalable product), • Collaborate closely with the founding team to bring features to life, • Oversee all technical operations, ensuring the platform is smooth, secure, and user-friendly, • Provide technical support for users and implement quick fixes, • A founding role in a growing startup with global potential, • Equity options / meaningful ownership, • Freedom to shape the product and tech stack from the ground up Let’s chat! Send us a quick message or email with your portfolio / GitHub / LinkedIn and a few words on why you’re excited about Ascenda. Seniority level • Job function Information Technology Get notified about new Chief Technology Officer jobs in Madrid, Community of Madrid, Spain . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr #J-18808-Ljbffr

We’re building a global platform in the art world —think Spotify-grade discovery, StockX-level trust—with AI + automation at the core. Remote-first team across Europe & Asia. We care about taste, ethics, and craft. Own the tech from MVP to scale and make it beautiful, fast, and reliable. Design an AI-first architecture and ship a product that feels as polished as Netflix, while automating the boring parts. • Set the technical & AI / LLM strategy (recs, search, chat, moderation, verification)., • Build world-class web + mobile UX; keep performance buttery and secure., • Lead a remote engineering team; choose stack, standards, and automation., • Integrate payments / KYC, NFC / device features, analytics, CI / CD, observability., • Champion data privacy, security, and compliance from day one., • A track record of shipping delightful consumer products or marketplaces at scale., • Modern stack fluency (e.g., React / Next, Node / Go / Python, AWS / GCP) and taste for design., • Hands-on with AI / LLMs, embeddings, vector search / recs, CV or fraud detection., • Work smarter, not harder mindset; automate everything; bias to simplify., • High-achiever, first-principles problem solver who thinks differently and leads well across time zones., • High ethical bar; you care about creators and doing things right. Remote first: Close to CET Timezone. #J-18808-Ljbffr

Unlock Your Career Potential We're looking for a talented and motivated individual to join our team as a Customer Service Representative. In this role, you will be the face of our company, providing exceptional customer service and support to our clients. What You'll Do: • Provide first-class customer satisfaction at all times, • Handle incoming customer contacts via phone, email, chat, or other means, • Perform outbound contacts in response to generated issues We're a global leader in technology and services, dedicated to creating innovative solutions that drive business growth. As a member of our team, you'll have access to cutting-edge technologies, ongoing training, and opportunities for career advancement. Requirements: • Proficient or bilingual level of German and advanced level of English, • Strong communication skills (active listening, clear written/oral expression, service orientation), • Outgoing, open-minded, and supportive team player personality, • Solid technical understanding; background or formal training preferred, • Strong analytical and problem-solving skills; able to perform under pressure, • Full-time contract: 39 hours/week, Monday to Friday, 9:00 to 18:00, • Salary €20,800 gross/year + up to €1,800 gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project We're committed to equal employment opportunities and a work environment free from discrimination and harassment. If you're passionate about delivering exceptional customer service and driven by innovation, apply today!

Customer Service Representative Opportunity "> We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service via phone, email, and chat channels. "> About the Role: "> This is an excellent opportunity to develop your skills and experience in customer-facing roles, working with a variety of customers and products. "> Key Responsibilities: ">"> • Respond to customer inquiries and resolve issues in a timely and professional manner ">, • Provide accurate and concise information to customers regarding products and services ">, • Maintain a high level of product knowledge and stay up-to-date on new developments ">, • Excellent communication and interpersonal skills ">, • Ability to work in a fast-paced environment and meet productivity targets ">, • Proficiency in Microsoft Office applications (e.g., Word, Excel) ">, • A base salary of €19,103 gross per year ">, • The possibility of earning up to €1,200 gross per year in bonus payments ">, • Full-time employment contract (39 hours per week) ">

Are you motivated to help people enjoy the best customer experience? Would you like to work in Lisbon, the sunny capital of Portugal, and provide efficient, friendly and professional support while building strong customer relationships? This could be your next career opportunity abroad. Your responsibilities Assist customers with their requests via email, phone and live chat Collect and update customer data Provide accurate information on products such as subscriptions, payments and technical requirements Ensure excellent customer satisfaction with clear and friendly communication Your profile EU citizenship or valid residency card required Native level of French and good command of English Understanding of the value of customer experience Commitment to excellence and professionalism Willingness to relocate to Lisbon and build an international career Working conditions Fixed-term contract, renewable annually Full-time schedule of 40 hours per week with rotating shifts Compensation and benefits With accommodation: 1040 € gross per month, shared flat with bills included Without accommodation: 1240 € gross per month Relocation package for international candidates Reimbursement of initial flight expenses after 9 months Airport pickup upon arrival Annual return flight to home country within the EU Assistance with paperwork and bank account setup Additional perks Private health insurance after 6 months, in addition to standard coverage Free Portuguese lessons, cooking classes, sports activities and social events Portuguese public holidays plus 22 days of paid leave Your future company You will join a leading international organization specialized in customer support and business solutions. With a multicultural team and full relocation support, you will enjoy both career growth and life experience in Lisbon.

Desarrolla tu carrera como especialista en atención al cliente En Ticketdoor, estamos revolucionando la forma en que las personas exploran el mundo. Nuestra plataforma online se centra en mejorar la experiencia de viaje, ofreciendo una amplia variedad de reservas para actividades, tours y eventos. Como parte del equipo responsable de la atención al cliente , tendrás un papel clave en ofrecer una experiencia excepcional, antes, durante y después de la compra. Brindarás atención de alta calidad a través de los canales de email y chat, asegurando una experiencia excelente tanto en la etapa de preventa como en la postventa. Gestionarás operaciones de back-office, incluyendo resolución de casos especiales, seguimiento de valoraciones y procedimientos interbancarios. Seguirás protocolos establecidos, proponiendo mejoras y adaptándote a cambios de procesos. Gestionarás múltiples tareas y proyectos a la vez, manteniendo un flujo de trabajo organizado y proactivo. Requisitos: • Experiencia previa trabajando en entornos startup., • Conoces herramientas como Zendesk, Slack y Notion., • Tienes español nativo y un nivel alto de inglés escrito; otros idiomas serán un plus., • Forma parte de un equipo joven, ambicioso y con muchas ganas de aprender., • Contrato indefinido a tiempo completo, con disponibilidad de fines de semana., • Modelo de trabajo remoto, basado en Barcelona. La formación deberá realizarse presencialmente en la oficina.

Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Junior Front - End Developer in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What you will do in this role As a Junior Front - End Developer on our team, you will: • Resolve technical support cases from customers via email, chat, and web, while adhering to response SLAs and maintaining a high level of customer satisfaction., • Reproduce customer problems to file effective bug reports and resolve issues., • Demonstrate strong troubleshooting skills and the ability to write clear, empathetic customer communications., • Contribute to product quality by consistently filing bugs and feature requests., • Create code samples to reproduce customer issues or demonstrate API behavior., • Assist teammates and other teams by answering consults and demonstrating initiative., • Be familiar with key documentation and consistently direct customers to the correct resources. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of English, • Have a technical background in web and/or mobile development., • Have experience with tools such as Chrome Developer tools., • Have the ability to create reproducible code samples., • Have proficiency in writing clear customer communications and structuring troubleshooting steps., • Have an appetite to drive change in tools and processes., • Are a team player and are able to work independently, • Must have HTML, CSS, Javascript experience It would be a plus if you had: • Experience with iOS or Android development If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role. What's in it for you In this role, we offer benefits that help you support your unique lifestyle: • Full time 39 hours/week permanent contract, • Salary 21,466 euros gross/year + up to 3.000 euros gross/year in bonus, private medical insurance and restaurant card, • Great office location in Barcelona, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R

Select how often (in days) to receive an alert: Create Alert Location: Barcelona, B, ES, 08019 Dublin, IE, D24 E180 London, GB, ECR4R 1 BR Company: Vista Our CARE – Customer Advocacy, Relationships, and Engagement - team blends passion and commitment to achieve Vista's North Star vision of becoming the expert design and marketing partner to small businesses globally. CARE's Vision is to create Vista fans for life . This is why we exist and what differentiates Vista from any other company. Our customers may be known as ‘small’ business owners, but we know their success has a large impact on their families and their communities. That is why the CARE team is their biggest advocate—online, over the phone, chat, email and beyond; we help small business owners have confidence-inspiring opportunities that advance their brand through each step of their business life. Our global CARE team is responsible for delivering personalized expertise with our marketing, design, and digital services through our customer service Specialists. We are there for our customers throughout their business journey. CARE specialists deliver a seamless omni-channel experience, where customers can contact us and engage using the channel of their choice (phone, chat, design live, social media, etc.) while being presented with the right tools to make informed design decisions. The Global CARE Continuous Improvement team focuses on solving customer and CARE specialist problems in order to improve the quality and overall customer experience at Vistaprint whilst reducing the operational cost associated with this. We are a data led team who focus on initiatives which will deliver the greatest positive impact to customers and the CARE organization. The team consists of Product, Process and Program teams. The CI product team is responsible for creating and delivering products and features to improve customer experience when contacting CARE. The Senior Product Manager for Assurance and Advice will enhance the awareness, quality, consistency, and effectiveness of customer interactions with Vistaprint services. Lead the strategy and roadmap for on-site assurance and customer advice experiences that build trust and drive confident purchases. Use customer insights, data, and competitor benchmarking to shape advice content that’s relevant, useful, and easy to access. Partner closely with merchandising, customer support, legal, and tech teams to deliver compliant and customer-centric assurance and advice features. Champion the voice of the customer in all product decisions, ensuring that every change enhances confidence and satisfaction. Define and track key performance metrics related to customer trust, conversion rates, and engagement with advice tools. Deliver a best in class customer help experience on the Vistaprint website. Run A/B tests and analyze customer behavior to continually refine assurance messaging and guidance content. Create Press Release and Frequently Asked Questions (PRFAQ) documents outlining product strategy for Customer facing help. Prioritize items in the backlog for quarterly plans based on business and customer requirements and impact. Partner with other product managers to deliver feature launches impacting the customer experience. Demonstrate exceptional ownership and drive business decision making process based on input from stakeholders and cross collaborative teams to help anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints to make trade off decisions. Balance quality standards with MVP testing strategies and produce data-informed, measurable effective product solutions by leveraging customer insights, A/B testing, and personalization Partner with upstream and downstream product teams to ensure product capabilities meet end-to-end workflow and interface needs. Define and track KPIs for product and feature adoption, performance, and CARE KPI improvements; champion for specialist and customer experience. At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture! No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. Bachelor’s degree in Engineering, STEM, Business, Economics, or equivalent experience Master's in Business Administration or equivalent (preferred) 5+ years of experience in program management focused on end-to-end product delivery experience working with engineering teams to define, scope and prioritize product requirements 5+ years of experience driving cross-functional tech and non-tech teams to build and launch technology products independently Excellent written and verbal communication skills and the ability to articulate complex concepts to cross-functional audiences Proven track record of delivering initiatives from conception through completion on time, within budget, and on or beyond scope Excellent data analytics skills to independently quantify the size of a customer problem or the impact of a feature launch There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires. Job Segment: Senior Product Manager, Product Manager, Project Manager, Engineer, Merchandising, Operations, Technology, Engineering, Retail #J-18808-Ljbffr

Are you ready for a new life and work experience in Portugal? Join an award-winning customer service provider in Lisbon and support top international brands while developing your skills in a multicultural environment. Your responsibilities and impact as a Customer Service Agent: Answer incoming customer queries via phone, email or chat Identify issues and provide suitable solutions Ensure high customer satisfaction Record client information and case details in the CRM system Provide ad-hoc support as needed Collaborate with your team to achieve project success Skills, qualifications and interests you need to succeed in this role: Native level of German and B2 level of English Great communication and listening skills Strong customer-oriented mindset and professionalism Team player with motivation and adaptability Excited about intercultural experiences Willing to relocate to Portugal (valid Portuguese work permit required) What's in it for you? Contract: Long-term fixed-term contract, renewable yearly Working hours: Full-time (40h/week), Monday–Friday, rotating shifts between 7 AM and 10 PM Salary (two options): With accommodation (shared flat, bills included): 950–1050€ gross/month Without accommodation: 1300–1500€ gross/month Relocation package: Flight reimbursement after 9 months Airport pick-up Annual return flight to home country (EU) Help with paperwork and bank account setup Extra perks: Free Portuguese lessons, cooking classes, sports activities, and social events Paid training (1–4 weeks) Real internal career paths in an international environment Your future company With more than 80 nationalities, this leading multinational customer experience company offers a supportive and inclusive environment in Lisbon. Grow professionally while working with worldwide-known brands and living in Portugal's vibrant capital.

Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role As a Customer Service Sales Representative in our team, you will: • Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests, • Handle outbound calls when necessary to solve issues with customers and different internal business units, • Quote creation and follow up with cross selling / up selling and a proactive and service attitude, • Ensure personal knowledge of the Store portfolio and Post sales process´s are maintained, • Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of Dutch and advanced level of English, • Have, minimum, 1-year relevant experience, • Have strong communication, customer facing and customer care skills, • Have knowledge of sales techniques (up-/cross-selling, objection handling, etc), • Are achievement and target oriented, customer driven and motivated to work in sales, • Have IT knowledge and technical understanding, • Have real capability to listen to customers, • Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full Time 39 hours/week, permanent contract: Monday to Friday, from 9:00- 18:00, • Salary: 19,500 euros gross/year + a bonus up to 2000 euros gross/year, private medical insurance, • Great office location in Barcelona, • Full paid training about the company and the project you will be working on, • Career development program and specialized courses Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R

Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company you have been looking for. We are looking for new travel agents with experience in the Travel Industry and customer care who have the ability to solve customer concerns and create a seamless customer experience. • Made a reservation for our Client through the Platform and using our Provider, • Responding to our Client’s requests through phone, chat, mail, and travel requests through our platform, • Entering customer information in our system to issue a reservation or update the booking, • Explaining rules and procedures to use our service on the Platform, • Explaining rules of service (hotel, car, train, etc), • +5 years of previous experience in the Travel Industry, • Excellent knowledge of GDS systems or previous experience in a local travel agency, • Excellent knowledge of both written and spoken Spanish (B2 and up), • Availability to work in shifts (also night shift from 22 to 7 in the morning), • High school diploma or equivalent required., • Must pass pre-employment skills testing and background check, • Good communication skills in English, • Customer Care experience, • Strong verbal and written communication skills Attractive compensation, including equity in the company Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions Multicultural and international team Collaborative and smart environment to work and learn Free coffee to kick-start your day and free beers to celebrate together BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection. #J-18808-Ljbffr

Customer Support Specialist Slovak Speaker in Barcelona, Spain. Provide top-tier support to Slovak-speaking customers via phone, email, and chat. Previous experience in customer service is a plus, but not required.

Customer Support Specialist Dutch Speaker for Barcelona, Spain. Were looking for motivated individuals to join our Customer Support team and become the voice of a brand that values genuine connection and service excellence. Provide top-notch customer support in Dutch via phone, email, and chat.