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En NTT DATA nos encontramos en búsqueda de un/a Consultor/a especializado en Dynamics 365 Contact Center para participar en proyectos de implantación de soluciones CCaaS basadas en Microsoft, con enfoque Copilot-first, integrando canales de atención (voz, chat, correo) y automatización mediante IA. La persona que buscamos será responsable de la configuración, diseño y puesta en producción de soluciones de contact center omnicanal, asegurando la correcta integración con sistemas CRM y la optimización de la experiencia de cliente. Responsabilidades Diseño e implementación de soluciones Dynamics 365 Contact Center. Configuración de: • Canales (voz con ACS, chat, email, SMS)., • Workstreams y Unified Routing (colas, reglas de enrutamiento y clasificación)., • Configuración de IA aplicada al contact center:, • Clasificación automática de emails. Integración con sistemas externos (Dynamics CRM, Salesforce u otros). Soporte en fases de testing, go-live y optimización post-producción. Definición de KPIs operativos (AHT, SLA, backlog, tasa de contención del bot). Requisitos técnicos Experiencia mínima de 1 año específica en Dynamics 365 Contact Center u Customer Service Omnichannel Conocimiento práctico de la arquitectura del producto: • Copilot Service Admin Center, • Azure Communication Services (ACS), • Unified Routing, • Configuración de canales omnicanal (voz, chat, correo)., • Diseño de workstreams (Push/Pick, capacidad, fallback)., • Creación de agentes conversacionales., • Power Platform (Power Automate, Dataverse)., • Integración con Salesforce (CTI, conectores) u otras plataformas CRM., • Analítica de contact center (real-time e histórica). Requisitos funcionales Entendimiento de operativa de Contact Center: • Gestión de agentes, supervisores y colas., • Reducción de TMO mediante IA., • Mejora de la experiencia del cliente., • Automatización y autoservicio (IVR, bots). Idiomas • Español: nativo o fluido., • Inglés: nivel medio-alto (lectura técnica y documentación). Experiencia valorable • Proyectos en sectores de alto volumen (utilities, telco, banca)., • Experiencia en migraciones desde plataformas CCaaS legacy., • Conocimiento de arquitecturas cloud en Azure. Formación • Grado en Ingeniería (Informática, Telecomunicaciones o similar)., • Certificaciones Microsoft (valorable):, • Dynamics 365 Customer Service, • Power Platform, • Azure Qué ofrecemos • Participación en proyectos innovadores con IA (Copilot-first)., • Entornos tecnológicos punteros en Microsoft Cloud., • Desarrollo profesional en soluciones de contact center de nueva generación. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

🚀 We’re Hiring: Customer Service Agent - Italian Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy and comfortable footwear. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in both Italian and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Part-Time: 20 hours per week., • Working Hours: Monday to Friday from 12:00 to 16:00., • Salary: €9,280 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

Love travel, enjoy helping people, and speak Danish? Then you might be exactly who we're looking for. ✈️ Your responsibilities: • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️, • Guide our customers through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳, • Jump in and save the day when someone's travel plans hit a bump. 🦸, • Chat or talk with passengers, whatever helps solve their problem fastest., • Create real connections. We want customers to remember you, the awesome human who helped them out. 😊 We're looking for someone who: • Speaks Danish fluently (C1) and has solid English (B2)., • Is positive, patient, and open to whatever the day brings. 🌄, • Listens first, then speaks clearly and confidently. 😎, • Is organized, on top of things, and can juggle tasks without dropping the ball. 🤹, • Already lives in Poland or is ready to relocate to Warsaw independently. What we offer: • Salary: 11,000 PLN gross monthly, a salary that goes a long way in Warsaw, where the cost of living is significantly lower than in Denmark., • After 6 to 9 months in the office, switch to a hybrid setup with 50% from home, where your couch officially becomes your new workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • An international and diverse work environment that broadens your horizons., • Coaching and mentoring to help you grow your skills and potential. Sound like you? Send us your application, we read every single one. 🇩🇰

🚀 We’re Hiring: Customer Service Agent - German Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅Key Responsibilities • Work with customers to answer product information and resolve queries in a skillful and professional way., • Put yourself in our customers shoes, analyze their problems and tailor solutions for them., • Communicate with customers via phone, email, chat and social media., • Become an expert and brand ambassador for New Balance., • Maintain a high level of professionalism and customer satisfaction., • Collaborate with team members and supervisors to improve service quality. 🔍What We’re Looking For • Fluency in both German and English., • A passion for helping customers., • Ability to deal with sensitive calls with empathy., • Strong administrative skills with an eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM)., • Salary: €19,800 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco, buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care, serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. ✨ Tus responsabilidades principales • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Identificar y convertir clientes potenciales. 🔎 Requisitos clave • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Experiencia valorable: Atención al cliente en el sector financiero. 💡 Y lo más importante, tus habilidades personales • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Responsabilidad e iniciativa para proponer mejoras. 🎁 Lo que te ofrecemos • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder., • Flexibilidad para favorecer la conciliación personal y profesional. 📩 ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a indicando en el asunto: Candidatura Agente Customer Care.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Required Languages: • Native level of German, • Full professional level of English Main Responsibilities: • Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support, • Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market, • Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system, • Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core Skills/Experience: • Outstanding verbal and written skills that allow you to connect with customers clearly and effectively, • A warm, empathetic approach with a genuine passion for helping others, • A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively, • A good listener who excels in teamwork and enjoys working collaboratively, • Not afraid to ask questions, and bring forward new ideas! What's on offer: • Competitive Salary, • Hybrid working model, • Ability to work remotely from Europe (1 month per year), • Personal and professional growth opportunities, • Unlimited access to our online learning platform for continuous development, • Transportation allowance (after 6 months), • Private medical insurance (after 6 months) Our recruitment process : • Step 1: Interview with our Recruiter to get to know you better, • Step 2: Interview with the Hiring Manager of the company, • Step 3: Final Interview in the Office

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Sobre Milo En Milo creemos que los perros no son una mascota más: son familia. Somos la primera plataforma digital en España que une seguro veterinario, prevención y acompañamiento real. Y para seguir creciendo, buscamos a alguien que quiera estar al lado de nuestros clientes cuando más lo necesitan: después de la contratación y durante la gestión de sus reembolsos. Tu papel en el equipo Serás la voz tranquila y resolutiva que acompaña a nuestros clientes cuando tienen dudas, cuando algo no funciona como esperan o cuando necesitan gestionar un reembolso veterinario. Tu trabajo impactará directamente en su experiencia y en cómo se siente formar parte de Milo. Qué harás • Atender consultas de clientes por email, chat y teléfono., • Acompañar en la gestión completa de reembolsos (claims): recibir la documentación, revisarla, validar requisitos y mantener al cliente informado., • Resolver dudas sobre coberturas, procesos y uso de la app., • Detectar casuísticas recurrentes y proponer mejoras., • Mantener los casos actualizados y documentados en nuestras herramientas internas, • Colaborar estrechamente con el equipo de producto y comercial para mejorar la experiencia global del cliente. Lo que buscamos en ti • Experiencia en atención al cliente o gestión de pólizas/claims en seguros, salud, banca, viajes o sectores similares., • Comunicación clara, humana y paciente., • Perfil organizado, riguroso y capaz de gestionar varios casos a la vez., • Mentalidad de servicio: te importa ayudar de verdad., • Proactividad para detectar necesidades, proponer soluciones y mejorar procesos., • Empatía real con personas que cuidan de sus perros., • Amor por los perros o sensibilidad hacia el mundo animal. Qué ofrecemos • Contrato laboral indefinido + salario competitivo., • Puesto híbrido (2 días de teletrabajo + todo agosto)., • Oficinas en el centro de Barcelona., • Formación completa en producto, procesos y herramientas digitales., • Oportunidades de crecimiento en un proyecto en plena expansión., • Un ambiente de trabajo cercano, humano y colaborativo., • La oportunidad de impactar de forma real en la vida de miles de perros y sus familias.

FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Role Overview: As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Key Responsibilities: • Deliver excellent support to Turkish-speaking clients., • Respond to inquiries via phone, email, and chat in a timely manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Maintain a professional, empathetic, and solution-oriented attitude. Requirements: • Fluent Turkish and English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability and patience., • Basic computer literacy (MS Office, CRM systems)., • Prior experience in customer service is a plus, but not required.

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting May). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to ___ to learn more about us! 🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting July 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to ___ to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Italian Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Italian and English Perks & Benefits ✨ 📝6 months internship (starting July / August 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to ___ to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our French Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in French and English Perks & Benefits ✨ 📝4months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to ___ to know more about us!🎉

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

Your New Company One of Europe’s leading consumer electronics retailers is looking for a new developer to join the chat and voicebot development project for the webshop. Your New Role • You take on a responsible role in the development of our Customer & Marketing web applications and the associated backend services., • You play a key role in defining requirements and solution approaches in close collaboration with the Product Owners., • Together with your team, you are responsible for the team’s services and applications, ensuring both maintenance and operation within our cloud infrastructure., • Continuous improvement is important to you., • You enjoy sharing your knowledge with your colleagues and contribute to the development of the entire team. You will work with: • Infrastructure: Terraform, Kubernetes, GitOps with Flux, GitHub Actions (CI/CD), Docker, • Google Cloud products: Dialogflow CX, Cloud Storage, BigQuery, GKE (Kubernetes), Cloud SQL, Vertex AI What You Need to Succeed in the Role • You have at least 4 years of professional experience as a Frontend or Full‑Stack Engineer., • You have already developed and operated your own applications, ideally in e‑commerce environments., • SPAs are your first choice when implementing applications with React and the latest TypeScript standards., • If working as a Full‑Stack Engineer, backend experience with Node.js is expected., • Application quality is important to you., • You rely on TypeScript and prefer to test every line of code., • You have experience with NoSQL databases (such as MongoDB)., • You also have experience with relational databases (PostgreSQL)., • Continuous Delivery and cloud infrastructure are familiar concepts to you., • You prefer to combine this knowledge with microservices architectures., • Ideally, you already have some initial experience with services such as Google Dialogflow., • You have experience integrating and using Large Language Models (LLMs)., • You are familiar with frameworks such as LangChain., • You are used to working in agile environments., • High level of spoken English, Spanish is not mandatory What You Will Get in Return • Permanent contract directly with the end company., • Annual gross salary in line with your experience., • Flexible working hours., • 4 days of remote work per week., • Offices in Barceloneta or El Prat de Llobregat., • 27 days of vacation per year., • Training budget., • Professional development plan.

Evalion is building the AI-native platform for clinical trials. Every drug that reaches patients passes through a process that's barely changed in fifty years — manual coordination, years of delay, billions in cost, and lives lost along the way. We're replacing that machinery with AI agents that source patients, run pre-screening, and monitor compliance in real time, all inside an audit architecture regulators trust. Founded by Marcelo (serial entrepreneur — his last company scaled from zero to $1B+ revenue), Miguel (ex-Google engineering leader, pioneer of conversational AI agents in healthcare), and Mo (physician with two decades as a healthcare investor and policy advisor). Product and engineering are based in Barcelona; commercial in Boston/NYC. Backed by Javier Olivan (COO, Meta), Fidji Simo (CEO Applications, OpenAI), Guillermo Rauch (CEO, Vercel), and top institutional AI investors. We're assembling a small, elite team with global ambition. Joining at day 0 means huge ownership: you'll shape the tech stack, draw the architecture, talk to lighthouse customers, and set the cultural tone. You'll partner directly with Miguel on all key technical decisions. If you thrive in dynamic environments, love going the extra mile, and geek out on all things AI — let's chat. The role This is intense work. Disrupting a fifty-year-old industry takes stamina and conviction. The reward is proportional: strong compensation, the career arc of founding a defining platform, and the impact of moving medicine forward for real patients. We're looking for someone who would be doing some version of this regardless. The role is deeply hands-on and AI-first. 60–70% of your time is in code in the first six months, and AI is your primary coding channel — not a tool you sometimes use. We move at the speed we do because we build with AI, not around it. If you haven't already made that shift, this role isn't for you. MUST-HAVE • 8+ years building production software — across any stack, • Strong coding skills, with Python as the primary language today (4+ years of Python is enough), • Strong in architecture — systems design, data flow, service boundaries, tradeoffs under real-world constraints, • Strong in infrastructure — GCP or AWS at production scale, CI/CD, monitoring, security hardening, • Production operations experience — CI/CD, observability, on-call, resolving live incidents, • AI-native engineer — you can point to something real you've shipped where AI wrote most of the code, and you've run AI-powered systems in production, • Barcelona-based or willing to relocate; we work collocated from our Barcelona offices SOFT SKILLS • Pragmatic — knows when to build it right and when to ship it fast, • Strong communicator, including with non-technical stakeholders — enterprise clients, site IT teams, auditors, sponsor QA, • Flexible and curious — the AI development ecosystem changes weekly, and you thrive in that environment rather than resist it NICE-TO-HAVE • Shipped regulated SaaS end-to-end — healthtech, fintech, medical device, government, or another compliance-heavy domain, • Track record of shipping complex, multi-system integrations with external platforms, • Compliance experience — SOC 2 Type II, HIPAA, 21 CFR Part 11, GCP, • Experience building AI agents in production, • Veteran of early-stage startups or other build-while-flying environments, with clear ownership of something you shipped or scaled

Do you want to join a scale-up that’s transforming urban mobility? At Mitte, we’re fully digitizing parking and building management, helping operators and cities optimize sales, automate processes, and improve user experience. Our platform already handles over 900,000 transactions per month across Europe and the US. What you’ll do • Develop new product features and modules (Vue.js, Nest.js, React Native, Flutter)., • Analyze and leverage data to improve billing, occupancy, and decision-making., • Optimize deployments and automate environments (DevOps, CI/CD)., • Build integrations with external systems and APIs., • Explore and implement AI models for pricing optimization, process automation, and predictive analytics. Why Mitte? • Manage rates centrally, consolidate payments and reports, and gain full operational visibility., • Work in a young, innovative, and passionate team eager to learn and tackle challenges., • Scale-up environment: see your impact directly and grow fast., • Hybrid model: Barcelona office + 1 day remote., • Flexible schedule and supportive team culture with afterworks and continuous learning. Our stack Vue.js · Nest.js · React Native · Flutter · PostgreSQL · MongoDB · AWS · Terraform/Terragrunt · N8N · Retell AI · Twilio What we’re looking for • +3 years of software development experience., • Solid experience with Node.js backend and modern frontend frameworks (Vue.js preferred)., • Experience with relational and non-relational databases., • Product engineering mindset: clean code, testing, efficiency., • Autonomy, curiosity, and strong communication skills. Selection process 1️⃣ 30-minute online chat with the founders 2️⃣ 90-minute technical interview onsite with a practical case 📩 Ready to drive the future of mobility?

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven , una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio . Requisitos deseados No dudes en aplicar si... Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva. No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial. Tienes capacidad de organización, priorización y autonomía. Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup. Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ Experiencia previa en ventas, idealmente en entornos con sistema de comisiones. Experiencia en empresas SaaS o entornos digitales. Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento. Conocimiento de metodologías de cualificación y orientación clara a resultados. Capacidad de investigación y preparación antes de contactar prospectos. Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos). Buen nivel de catalán y/o inglés. Mentalidad analítica para cualificar correctamente oportunidades. Perfil proactivo, adaptable y con mentalidad de crecimiento. Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones ️ Como SDR: Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción. Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales. Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes. Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor. Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz. Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? INICIATIVA - Buscamos la excelencia , el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN : Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas , dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje , sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - Italian Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. Fluency in both Italian and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Working Hours: Monday to Friday from 12:00 to 16:00. Working Model: Hybrid - 6 days per month in the office. Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Prior experience in customer service is a plus, but not required.

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We are a fashion retail group that started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, more than 7,000 employees, and close to 1 billion USD in revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children while expanding into new product categories including home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we are strengthening our commercial organization and product management capabilities to support the next phase of retail growth. Our vision is to combine decades of retail expertise with modern merchandising and allocation practices — ensuring the right product reaches the right stores at the right time, while continuously improving customer experience and store performance. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. Store Product Manager Gloria Jeans At Gloria Jeans, our product teams sit at the center of the commercial engine. As a Store Product Manager, you play a key role in connecting product strategy with the reality of our stores and customers. You will combine data analysis, market awareness, and commercial instinct to ensure the right product reaches the right stores at the right time. Working closely with Retail, Buying, and Supply Chain teams, you will help drive sales performance and deliver the best possible customer experience in our stores. This role is ideal for someone who enjoys fast decision-making, ownership of results, and working in a dynamic retail environment. What You Will Do Drive Product Performance in Stores You will monitor daily sales and stock performance across your store network, identifying opportunities to maximize sell-through and improve product availability. Through continuous analysis, you will: • Identify top-performing products and growth opportunities, • Detect slow-moving items and propose corrective actions Connect Stores with Product Strategy Working closely with Store Managers and Area Managers, you will translate commercial strategy into actionable product decisions at store level. You will: • Ensure collections are correctly represented in stores, • Support implementation of commercial priorities and key launches Manage Stock Flow and Allocation In partnership with Distribution and Supply Chain teams, you will define stock priorities and ensure efficient product flow across the network. This includes: • Managing replenishment of key products and new arrivals, • Rebalancing inventory between stores when needed Identify Commercial Opportunities Using sales trends and market insights, you will contribute to defining commercial actions that improve store performance. Examples include: • Identifying cross-selling opportunities between categories, • Supporting promotional and markdown initiatives What We Are Looking For We are looking for someone who combines analytical thinking with strong commercial intuition. You will thrive in this role if you: • Have experience in product management, merchandising, allocation, or retail planning, • Are comfortable working with data and sales analysis, • Enjoy solving problems in a fast-paced retail environment, • Have strong communication and collaboration skills, • Degree in Business, Economics, Fashion Management, or similar, • Strong Excel / data analysis skills, • Fluency in English (additional languages are a plus) Why Join Gloria Jeans? Gloria Jeans is one of the leading fashion retailers in the region, built on speed, teamwork, and a deep understanding of our customers. We believe great results come from collaboration, entrepreneurial thinking, and empowering people to take initiative. In our teams you will find: • A dynamic and fast-moving environment, • Opportunities to take ownership and make decisions, • A culture that values practical thinking, openness, and teamwork Together, we work to bring accessible, trend-driven fashion to millions of customers.

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We are a fashion retail group that started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, more than 7,000 employees, and close to 1 billion USD in revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children while expanding into new product categories including home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we are strengthening our commercial organization and product management capabilities to support the next phase of retail growth. Our vision is to combine decades of retail expertise with modern merchandising and allocation practices — ensuring the right product reaches the right stores at the right time, while continuously improving customer experience and store performance. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. Store Product Manager Gloria Jeans At Gloria Jeans, our product teams sit at the center of the commercial engine. As a Store Product Manager, you play a key role in connecting product strategy with the reality of our stores and customers. You will combine data analysis, market awareness, and commercial instinct to ensure the right product reaches the right stores at the right time. Working closely with Retail, Buying, and Supply Chain teams, you will help drive sales performance and deliver the best possible customer experience in our stores. This role is ideal for someone who enjoys fast decision-making, ownership of results, and working in a dynamic retail environment. What You Will Do Drive Product Performance in Stores You will monitor daily sales and stock performance across your store network, identifying opportunities to maximize sell-through and improve product availability. Through continuous analysis, you will: • Identify top-performing products and growth opportunities, • Detect slow-moving items and propose corrective actions Connect Stores with Product Strategy Working closely with Store Managers and Area Managers, you will translate commercial strategy into actionable product decisions at store level. You will: • Ensure collections are correctly represented in stores, • Support implementation of commercial priorities and key launches Manage Stock Flow and Allocation In partnership with Distribution and Supply Chain teams, you will define stock priorities and ensure efficient product flow across the network. This includes: • Managing replenishment of key products and new arrivals, • Rebalancing inventory between stores when needed Identify Commercial Opportunities Using sales trends and market insights, you will contribute to defining commercial actions that improve store performance. Examples include: • Identifying cross-selling opportunities between categories, • Supporting promotional and markdown initiatives What We Are Looking For We are looking for someone who combines analytical thinking with strong commercial intuition. You will thrive in this role if you: • Have experience in product management, merchandising, allocation, or retail planning, • Are comfortable working with data and sales analysis, • Enjoy solving problems in a fast-paced retail environment, • Have strong communication and collaboration skills, • Degree in Business, Economics, Fashion Management, or similar, • Strong Excel / data analysis skills, • Fluency in English (additional languages are a plus) Why Join Gloria Jeans? Gloria Jeans is one of the leading fashion retailers in the region, built on speed, teamwork, and a deep understanding of our customers. We believe great results come from collaboration, entrepreneurial thinking, and empowering people to take initiative. In our teams you will find: • A dynamic and fast-moving environment, • Opportunities to take ownership and make decisions, • A culture that values practical thinking, openness, and teamwork Together, we work to bring accessible, trend-driven fashion to millions of customers.

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional., • Entorno con impacto directo en la experiencia del cliente y alta visibilidad dentro de la organización.

En NTT DATA nos encontramos en búsqueda de un/a Consultor/a especializado en Dynamics 365 Contact Center para participar en proyectos de implantación de soluciones CCaaS basadas en Microsoft, con enfoque Copilot-first, integrando canales de atención (voz, chat, correo) y automatización mediante IA. La persona que buscamos será responsable de la configuración, diseño y puesta en producción de soluciones de contact center omnicanal, asegurando la correcta integración con sistemas CRM y la optimización de la experiencia de cliente. Responsabilidades Diseño e implementación de soluciones Dynamics 365 Contact Center. Configuración de: • Canales (voz con ACS, chat, email, SMS)., • Workstreams y Unified Routing (colas, reglas de enrutamiento y clasificación)., • Configuración de IA aplicada al contact center:, • Clasificación automática de emails. Integración con sistemas externos (Dynamics CRM, Salesforce u otros). Soporte en fases de testing, go-live y optimización post-producción. Definición de KPIs operativos (AHT, SLA, backlog, tasa de contención del bot). Requisitos técnicos Experiencia mínima de 1 año específica en Dynamics 365 Contact Center u Customer Service Omnichannel Conocimiento práctico de la arquitectura del producto: • Copilot Service Admin Center, • Azure Communication Services (ACS), • Unified Routing, • Configuración de canales omnicanal (voz, chat, correo)., • Diseño de workstreams (Push/Pick, capacidad, fallback)., • Creación de agentes conversacionales., • Power Platform (Power Automate, Dataverse)., • Integración con Salesforce (CTI, conectores) u otras plataformas CRM., • Analítica de contact center (real-time e histórica). Requisitos funcionales Entendimiento de operativa de Contact Center: • Gestión de agentes, supervisores y colas., • Reducción de TMO mediante IA., • Mejora de la experiencia del cliente., • Automatización y autoservicio (IVR, bots). Idiomas • Español: nativo o fluido., • Inglés: nivel medio-alto (lectura técnica y documentación). Experiencia valorable • Proyectos en sectores de alto volumen (utilities, telco, banca)., • Experiencia en migraciones desde plataformas CCaaS legacy., • Conocimiento de arquitecturas cloud en Azure. Formación • Grado en Ingeniería (Informática, Telecomunicaciones o similar)., • Certificaciones Microsoft (valorable):, • Dynamics 365 Customer Service, • Power Platform, • Azure Qué ofrecemos • Participación en proyectos innovadores con IA (Copilot-first)., • Entornos tecnológicos punteros en Microsoft Cloud., • Desarrollo profesional en soluciones de contact center de nueva generación. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Install, configure, and update software and hardware according to customer or company needs., • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Log, classify, and track reported customer issues., • Supervise the condition of equipment and systems to identify potential failures before they occur., • Maintain detailed records of service interventions and repairs., • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically., • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks, • 22 days of holidays., • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager). xcskxlj, • Job Offer.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

Around the world, approximately 3,900 Balluff employees work daily on high-quality sensor, identification and image processing solutions, including network technology and software for all automation requirements. That is why, as a globally positioned family business, we always offer you the best conditions. Work with us to ensure our customers success and lets advance innovations together!! We are looking for passionate team players to start as soon as possible as Technical Customer Support Specialist Trainee Tasks & Responsibilities: • Support customers in product selections, cross referencing and in case of product release and phase out, • Use Cross-Selling potentials, • Support sales in technical issues, • Advise customers on the phone (technical and commercial) and as an operator on Live Chat, • Perform application tests and document the results, • 1st level qualification of complaints and processing of goodwill, • Find alternative products concerning delivery time, • Customer consulting for sensor applications, • Electrical engineer related schools, • Excellent electro technical and mechanical understanding., • Very strong communication and conflict solving skills, • Ability to work collaboratively in a team environment., • Detail-oriented with strong organizational and time management skills., • Fluency in English will be highly valuated., • Hybrid remote-office work (1-day WFH), • Flexible work schedule ⏰ Then we look forward to receiving your application! If you are interested, please apply to: enclosing your CV.

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

Evalion is building the AI-native platform for clinical trials. Every drug that reaches patients passes through a process that's barely changed in fifty years — manual coordination, years of delay, billions in cost, and lives lost along the way. We're replacing that machinery with AI agents that source patients, run pre-screening, and monitor compliance in real time, all inside an audit architecture regulators trust. Founded by Marcelo (serial entrepreneur — his last company scaled from zero to $1B+ revenue), Miguel (ex-Google engineering leader, pioneer of conversational AI agents in healthcare), and Mo (physician with two decades as a healthcare investor and policy advisor). Product and engineering are based in Barcelona; commercial in Boston/NYC. Backed by Javier Olivan (COO, Meta), Fidji Simo (CEO Applications, OpenAI), Guillermo Rauch (CEO, Vercel), and top institutional AI investors. We're assembling a small, elite team with global ambition. Joining at day 0 means huge ownership: you'll shape the tech stack, draw the architecture, talk to lighthouse customers, and set the cultural tone. You'll partner directly with Miguel on all key technical decisions. If you thrive in dynamic environments, love going the extra mile, and geek out on all things AI — let's chat. The role This is intense work. Disrupting a fifty-year-old industry takes stamina and conviction. The reward is proportional: strong compensation, the career arc of founding a defining platform, and the impact of moving medicine forward for real patients. We're looking for someone who would be doing some version of this regardless. The role is deeply hands-on and AI-first. 60–70% of your time is in code in the first six months, and AI is your primary coding channel — not a tool you sometimes use. We move at the speed we do because we build with AI, not around it. If you haven't already made that shift, this role isn't for you. MUST-HAVE • 8+ years building production software — across any stack, • Strong coding skills, with Python as the primary language today (4+ years of Python is enough), • Strong in architecture — systems design, data flow, service boundaries, tradeoffs under real-world constraints, • Strong in infrastructure — GCP or AWS at production scale, CI/CD, monitoring, security hardening, • Production operations experience — CI/CD, observability, on-call, resolving live incidents, • AI-native engineer — you can point to something real you've shipped where AI wrote most of the code, and you've run AI-powered systems in production, • Barcelona-based or willing to relocate; we work collocated from our Barcelona offices SOFT SKILLS • Pragmatic — knows when to build it right and when to ship it fast, • Strong communicator, including with non-technical stakeholders — enterprise clients, site IT teams, auditors, sponsor QA, • Flexible and curious — the AI development ecosystem changes weekly, and you thrive in that environment rather than resist it NICE-TO-HAVE • Shipped regulated SaaS end-to-end — healthtech, fintech, medical device, government, or another compliance-heavy domain, • Track record of shipping complex, multi-system integrations with external platforms, • Compliance experience — SOC 2 Type II, HIPAA, 21 CFR Part 11, GCP, • Experience building AI agents in production, • Veteran of early-stage startups or other build-while-flying environments, with clear ownership of something you shipped or scaled

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. 🌱⚡️🚗 What We Are Looking For: We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. 🚀 Your Responsibilities Will Include: Technical Support and Assistance: • Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices., • Install, configure, and update software and hardware according to customer or company needs., • Diagnose and repair defective equipment., • Provide preventive maintenance to avoid malfunctions or failures., • Log, classify, and track reported customer issues., • Supervise the condition of equipment and systems to identify potential failures before they occur., • Maintain detailed records of service interventions and repairs., • Logistics: Manage replacement parts delivery, returns, and repaired product shipments., • Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements • Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance., • Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued., • Ability to interpret electrical diagrams and perform electrical troubleshooting., • Ability to communicate effectively in both Spanish and English., • Availability to travel sporadically. ✈️, • Proven experience in After-Sales Services., • Hands-on experience with ticketing configuration and management., • Familiarity with OCPP protocols., • Passionate about enhancing the client experience and dedicated to error prevention., • Proven ability to collaborate and communicate effectively with various internal departments., • Strong analytical skills for reviewing and assessing potential clients., • Proficient in conducting maintenance remotely., • Alignment with the company's vision for creating a more sustainable future in terms of mobility., • Future availability for on-call duties will be required., • Experience in the field of electric vehicle chargers. Benefits: • Coffee & Snacks ☕, • 22 days of holidays. 🏖️🎉, • Be part of a team where your opinion matters, contributing to innovative creations. Selection process • Initial call with People: learn more about VEGA Chargers and introduce yourself., • Meeting with Jose (CPO) & Oriol (After Sales Manager)., • Job Offer. 🎉📄

We are growing! Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone . Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • Salary: €1,789.53 gross per month ., • Full-time role with shifts between 10:00 a.M. and 12:00 p.M., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more. xhfqzwm

As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Prior experience in customer service is a plus, but not required.

Customer Advisor role requiring Azerbaijani and English fluency, assisting customers via email, chat, and phone for a leading tobacco company. Relocation to Bulgaria provided.

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨