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MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

About the job About Us You will be working on customer support for a modern blockchain-based neo-banking app. Exciting opportunity to work with the greatest Blockchain companies. The Role As one of our first Customer Support Specialists, you will be the face of our neo-banking app and the primary point of contact for our users. This is a fully remote position with shift-based scheduling to ensure proper coverage across multiple time zones. You will work in coordination with the other support specialist to provide responsive support during peak user hours. You’ll handle inbound support, help users resolve issues quickly, and help shape our customer support experience, knowledge base, and processes from the ground up. High performers will have clear growth opportunities into Customer Experience Design, Service Design, and Quality Assurance roles as the team expands. What You’ll Do • Provide high-quality support via tickets, live chat, and email for users, • Help maintain and improve customer support software, • Influence the design of our customer experience, • Help define and refine our customer support processes, • Guide users through KYC verification, onboarding, payments, account issues, and transaction queries, through guides and ticket support where necessary, • Strictly follow compliance procedures, particularly around account restrictions, transaction disputes, and regulatory requirements, • Create, maintain, and continuously improve help center articles in your supported languages, • Identify recurring problems and collaborate with product & engineering teams to drive root-cause fixes, • Work with our AI support bot to improve automated deflection and response accuracy, • Ensure smooth shift handovers and maintain excellent team coordination, • Track, observe and analyze Customer Experience metrics to help shape the design of our product and service Requirements Must-have: • Professional working proficiency in English (written and verbal) - required for both roles, • Role 1: Full professional proficiency in Spanish + Portuguese (written and verbal), • Previous customer support experience in fintech, crypto, payments, or banking, • Hands-on experience with helpdesk tools (Zendesk, Freshdesk, Intercom, or similar), • Strong attention to detail and excellent written communication skills, • Availability and flexibility for shift work to cover time zones (including some evenings or weekends depending on the assigned shift), and emergency/standby cover for critical items Nice-to-have: • Experience with KYC/AML processes or compliance-related support, • Familiarity with crypto wallets, blockchain transactions, or Web3 applications, • Experience writing help center or knowledge base content, • Customer experience and service design skills, • System admin technology skills, • Written and verbal working proficiency in additional languages is a considerably desirable

About the job About Us You will be working on customer support for a modern blockchain-based neo-banking app. Exciting opportunity to work with the greatest Blockchain companies. The Role As one of our first Customer Support Specialists, you will be the face of our neo-banking app and the primary point of contact for our users. This is a fully remote position with shift-based scheduling to ensure proper coverage across multiple time zones. You will work in coordination with the other support specialist to provide responsive support during peak user hours. You’ll handle inbound support, help users resolve issues quickly, and help shape our customer support experience, knowledge base, and processes from the ground up. High performers will have clear growth opportunities into Customer Experience Design, Service Design, and Quality Assurance roles as the team expands. What You’ll Do • Provide high-quality support via tickets, live chat, and email for users, • Help maintain and improve customer support software, • Influence the design of our customer experience, • Help define and refine our customer support processes, • Guide users through KYC verification, onboarding, payments, account issues, and transaction queries, through guides and ticket support where necessary, • Strictly follow compliance procedures, particularly around account restrictions, transaction disputes, and regulatory requirements, • Create, maintain, and continuously improve help center articles in your supported languages, • Identify recurring problems and collaborate with product & engineering teams to drive root-cause fixes, • Work with our AI support bot to improve automated deflection and response accuracy, • Ensure smooth shift handovers and maintain excellent team coordination, • Track, observe and analyze Customer Experience metrics to help shape the design of our product and service Requirements Must-have: • Professional working proficiency in English (written and verbal) - required for both roles, • Role 1: Full professional proficiency in Spanish + Portuguese (written and verbal), • Previous customer support experience in fintech, crypto, payments, or banking, • Hands-on experience with helpdesk tools (Zendesk, Freshdesk, Intercom, or similar), • Strong attention to detail and excellent written communication skills, • Availability and flexibility for shift work to cover time zones (including some evenings or weekends depending on the assigned shift), and emergency/standby cover for critical items Nice-to-have: • Experience with KYC/AML processes or compliance-related support, • Familiarity with crypto wallets, blockchain transactions, or Web3 applications, • Experience writing help center or knowledge base content, • Customer experience and service design skills, • System admin technology skills, • Written and verbal working proficiency in additional languages is a considerably desirable

About the job About Us You will be working on customer support for a modern blockchain-based neo-banking app. Exciting opportunity to work with the greatest Blockchain companies. The Role As one of our first Customer Support Specialists, you will be the face of our neo-banking app and the primary point of contact for our users. This is a fully remote position with shift-based scheduling to ensure proper coverage across multiple time zones. You will work in coordination with the other support specialist to provide responsive support during peak user hours. You’ll handle inbound support, help users resolve issues quickly, and help shape our customer support experience, knowledge base, and processes from the ground up. High performers will have clear growth opportunities into Customer Experience Design, Service Design, and Quality Assurance roles as the team expands. What You’ll Do • Provide high-quality support via tickets, live chat, and email for users, • Help maintain and improve customer support software, • Influence the design of our customer experience, • Help define and refine our customer support processes, • Guide users through KYC verification, onboarding, payments, account issues, and transaction queries, through guides and ticket support where necessary, • Strictly follow compliance procedures, particularly around account restrictions, transaction disputes, and regulatory requirements, • Create, maintain, and continuously improve help center articles in your supported languages, • Identify recurring problems and collaborate with product & engineering teams to drive root-cause fixes, • Work with our AI support bot to improve automated deflection and response accuracy, • Ensure smooth shift handovers and maintain excellent team coordination, • Track, observe and analyze Customer Experience metrics to help shape the design of our product and service Requirements Must-have: • Professional working proficiency in English (written and verbal) - required for both roles, • Role 1: Full professional proficiency in Spanish + Portuguese (written and verbal), • Previous customer support experience in fintech, crypto, payments, or banking, • Hands-on experience with helpdesk tools (Zendesk, Freshdesk, Intercom, or similar), • Strong attention to detail and excellent written communication skills, • Availability and flexibility for shift work to cover time zones (including some evenings or weekends depending on the assigned shift), and emergency/standby cover for critical items Nice-to-have: • Experience with KYC/AML processes or compliance-related support, • Familiarity with crypto wallets, blockchain transactions, or Web3 applications, • Experience writing help center or knowledge base content, • Customer experience and service design skills, • System admin technology skills, • Written and verbal working proficiency in additional languages is a considerably desirable

pWe are looking for the very Top Talent…and we would be delighted if you were to join our team! /ppMore in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. /ppbr/ppbWhat we look for? /b /ppA hands-on Product Owner with strong experience delivering end-to-end Chat/Chatbot solutions in global, multi-country environments. Someone who can bridge business and technology, drive value through data and KPIs, and coordinate diverse stakeholders to deliver measurable improvements in customer experience and operational efficiency. /ppbr/ppbMain tasks and accountabilities will be: /b /ppProduct definition planning /ppGather and structure initiatives with global and local stakeholders. /ppDefine, prioritize, and validate chatbot use cases based on value and feasibility. /ppBuild business cases, impact forecasts, and product roadmaps. /ppDefine milestones, releases, and implementation plans. /ppCoordination delivery /ppCoordinate global Product, AI, and Tech teams with local country teams. /ppManage backlog, dependencies, risks, and timelines using agile practices. /ppEnsure high-quality, on-time delivery of product initiatives. /ppTesting rollout /ppCoordinate unit testing and UAT phases. /ppEnsure production readiness. /ppSupport country rollouts and go-live activities. /ppPerformance continuous improvement /ppTrack and analyze KPIs (e.g., CSAT, containment, automation). /ppMeasure results against the business case. /ppCollect Voice of Customer (VoC) feedback and drive continuous improvements. /ppGovernance reporting /ppLead follow-up forums, committees, QBRs, and steering sessions. /ppProvide clear visibility on progress, risks, and outcomes to stakeholders. /ppbr/ppbWhat do we expect from you? /b /pp5+ years of experience in product, project, or program management. /ppProven experience delivering end-to-end technology implementations. /ppStrong background in global and multi-country project environments. /ppSolid understanding of business case development and KPI tracking. /ppExperience managing backlogs, planning, and delivery in agile environments. /ppExcellent organizational, communication, and stakeholder management skills. /ppFluent English and Spanish; Portuguese is a plus. /ppStrong skills in business analysis, Agile methodologies, Jira, and Confluence. /ppProactive, analytical, structured, and results-driven mindset. /ppNice to have: experience with cloud-based and AI-driven systems. /ppbr/ppbWork Location /b /ppRemote work. /ppbr/ppbWork Schedule /b /ppBusiness hours (40 hours weekly with 1 hour for lunch). /ppbr/ppbWhat can we offer? /b /pp23 days of Annual Leave plus the 24th and 31st of December as discretionary days! /ppNumerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). /pp`Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) /ppFree access to several training platforms /ppProfessional stability and career plans /ppUST also, compensates referrals from which you could benefit when you refer professionals. /ppThe option to pick between 12 or 14 payments along the year. /ppReal Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) /ppUST Club Platform discounts and gym Access discounts /ppIf you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! /ppbr/ppbIn UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability Inclusion, so we are interested in hiring people with disability certificate. /b /p

Description Start: 20.07.26 and 03.08.26Work model: On-Site/hybrid model possible (2–3 days per week on-site, depending on performance)Employment type: Full-timeDUTIES AND RESPONSIBILITIES:Handle inbound customer inquiries via phone, chat, and email channelsSupport customers with mobile, internet, and TV-related questions and issuesAssist with SIM card activation, mobile data setup, and account-related requestsGuide customers through TV box installation and home internet setup processesTroubleshoot basic technical issues and provide effective solutionsDeliver professional, customer-focused, and solution-oriented supportIdentify cross-selling and upselling opportunities when appropriateMaintain accurate customer records and interaction notesCollaborate with colleagues and internal teams to ensure high-quality customer serviceMeet service quality, productivity, and customer satisfaction targets. Requirements Native-level Dutch (C2), English at B1 level or higherStrong communication and customer service skillsCustomer-oriented mindset with excellent problem-solving abilitiesComfortable identifying cross-selling and upselling opportunitiesGood computer literacy and ability to learn new systems quicklyTech-savvy with an interest in technology and telecommunications servicesAvailability to work rotational schedules, including evenings and weekendsLegal right to live and work in Spain with valid documentation (EU passport or residency permit)Previous customer service, contact centre, retail, hospitality, or sales experienceExperience in telecommunications, technology, or technical support environmentsExperience handling phone, chat, or email support channels. Offer Be part of a dynamic multilingual, multicultural and creative team with a positive and friendly atmosphereGuidance and tools to reach career potentialRelocation supportAnd much more!

Buscamos Peritos Colaboradores para nuestra Red!.Si ya trabajas como perito autónomo o desde gabinete y quieres añadir a tu cartera un cliente con volumen y contrato de larga duración, sigue leyendo.Expert Pericial incorpora peritos de vehículos a un proyecto nacional de larga duración.Colabora

Te gustaría participar en proyectos estratégicos de transformación SAP en una compañía tecnológica en crecimiento?.Se trata de una excelente oportunidad para profesionales con sólida experiencia en SAP CO que quieran seguir desarrollando su carrera en proyectos de alto impacto y complejidad.P

Orga AI es una empresa española de IA multimodal en tiempo real: creamos sistemas que ven, escuchan y hablan, combinando IA conversacional (voz y LLMs) y visión por computador.Desarrollamos el Orga SDK y nuestro propio motor TTS, con foco en una interacción fluida, natural y de baja latencia.Cont

Abogado/a Corporate - Energías.Redacción y revisión de contratos mercantiles (EPC, O&M, NDAs, etc.Gestión societaria de vehículos de proyecto.Apoyo legal en la gestión de nudos y sociedades asociadas.Apoyo al equipo técnico (compras, epcs…).Redacción y negociación de acuerdos vinculados a

El lujo no reside únicamente en lo que se ofrece, sino en la forma en que se presenta.Spain Sotheby’s International Realty.Sevilla, Cádiz, Madrid, Palma de Mallorca, Ibiza, Menorca, Barcelona, Málaga, Marbella y Sotogrande.Nos dirigimos a profesionales con trayectoria acreditada en el segmento

En Minsait, creemos en el talento que impulsa el cambio.Sobre el equipo y su impacto 🤝🏻.Desarrollo de Soluciones Tecnológicas.En un entorno tecnológico en constante evolución, no nos limitamos a responder a las necesidades actuales:.Combinamos conocimiento técnico y visión estratégica pa

Somos GrupoIdex, un grupo de comunicación global con 30 años de trayectoria, y estamos buscando copy.Te encanta jugar con las palabras.Se te da bien contar historias.Tienes buenas ideas (y algunas locas).Te mola el cine, la música y todo lo que tiene que ver con la creatividad.Y tienes al menos d

En hospital Veterinario Les Alfàbegues necesitamos ampliar nuestro equipo de veterinarios.Contrato indefinido a jornada completa.Turnos rotativos, número de guardias en función del puesto.Formaciones internas y plan de formación,.Amplia oferta de servicios y aparatología.Ambiente de trabajo san

Reportando a la Dirección Técnica, se responsabilizará del control y seguimiento de la correcta prestación de los servicios contratados (mantenimiento, seguridad, limpieza, conserjería, etc.Entre sus principales funciones:.Gestionar los contratos de servicio de los edificios asignados.Liderar y

Ever since it was founded in 1931 in Montreux, Switzerland, Clinique La Prairie have established an international reputation as an award-winning destination renowned for delivering the most progressive health and wellbeing programs in an ambience of unparalleled luxury Swiss hospitality.As part of t

Eres enfermero/a? ¿Te sientes motivado por la calidad y la seguridad del paciente? ¿Te interesa una jornada que facilite la conciliación entre la vida laboral y familiar?.Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual.Nuestros servicios abarcan todo

Howden Iberia es un bróker independiente de seguros, que en 20 años se ha posicionado como el cuarto bróker del país con alrededor de 750 empleados en España, más de 9.Howden te da la oportunidad de formar parte de una multinacional líder en el sector, especializada en el análisis y gestión

Con una red internacional que abarca más de 800 oficinas en 34 países, nos comprometemos a ofrecer un servicio de excelencia y a satisfacer las necesidades de nuestros clientes más exigentes.Actualmente estamos en búsqueda de un/a.Línea de negocio completa, desde la.Aplicar los procedimientos i

Desde Hays estamos buscando un/a responsable de instalaciones técnicas para que coordine un equipo de seis técnicos especialistas.Coordinar el mantenimiento de instalaciones y equipos.Planificar y supervisar actividades de instalaciones mecánicas y eléctricas.Gestionar el inventario de materiale

IGNIS és una empresa jove enfocada en energies renovables en un procés de fort creixement.Actualment, ens trobem en un procés de consolidació, expansió internacional i ampliació dels nostres negocis.A causa d'aquest creixement, busquem incorporar diversos Tècnics de Manteniment Fotovoltaic qu

Desde HAYS colaboramos con una compañía multinacional líder en su sector, en la búsqueda de un/a.Oracle EBS, con foco en procesos financieros y estructura empresarial.Se trata de una posición estable, en un entorno global y altamente dinámico, donde podrás participar en iniciativas clave de t

Indra Group, Tech for the future.Impulsamos la transformación digital con impacto, gracias a la tecnología avanzada, el conocimiento sectorial y el talento global.Serás parte del equipo de Soluciones de Gestión Empresarial con más de 3.Acompañarás a grandes y medianas organizaciones en su evo

Desde Claire Joster nos encontramos colaborando con una importante empresa del sector lujo, para incorporar a un/a asesor/a de clientes, para su tienda de Alicante.Incorporación estable directamente en plantilla, con contrato indefinido desde el inicio.Jornada completa de lunes a sábado, con turno

Queremos que formes parte de una empresa comercial líder y en constante crecimiento.Nationale-Nederlanden es uno de los grupos financieros más solventes y activos del mercado internacional.Somos una compañía de seguros innovadora, realizamos planificación financiera con productos y servicios de

Seguimos buscando talento…y nos encantaría que te unieras a nuestro equipo!.Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer y Great Place to Work con más de 35.Somos líderes en servicios de tecnología digital y proporcionamos soluciones t

Desde nuestra apertura en Barcelona en 2019, hemos crecido con nuevas sedes en Madrid y Valencia, y continuamos nuestro plan de expansión por toda España.Inspirados en el modelo de negocio americano, ofrecemos una experiencia premium y personalizada, combinando diseño, calidad y precios más acce

Business Process Solutions es uno de los principales negocios de Deloitte en España, líder en la prestación de servicios profesionales.Acompañamos a nuestros clientes en la transformación y gestión de sus procesos financieros, administrativo-contables, proporcionándoles la visibilidad, la fle

Te interesaría seguir desarrollándote como.Especialista de Cualificaciones y Calibraciones.TÉCNICO/A DE CUALIFICACIONES Y CALIBRACIONES.Cuáles serán tus funciones principales?.URS, documentación del proveedor), con el fin de comprobar la correcta ejecución y finalización del trabajo.DQ, IQ,

La IA generativa en la cadena de suministro.Automoción, Manufacturing, Life Science, Fast-Moving Consumer Goods, Retail, Transporte y Logística, Turismo, Media, Real State, Infraestructuras y Servicios a la modernización de sus sistemas core y en la digitalización de sus operaciones para que sus

Grupo Arola es una compañía consolidada y con crecimiento en su sector, que ofrece soluciones globales y cuenta con una red de oficinas estratégicas por todo el mundo.Actualmente en Arola estamos en búsqueda de un/a Operativo de Servicios de Inspección para trabajar la oficina de Valencia.A con

BT (British Telecom) con una nueva visión: ser el socio de confianza que acompaña a las empresas en el proceso de Transformación asociado a la adopción de las tecnologías Cloud.Nuestro portfolio incluye soluciones NETWORK EDGE de última generación, infraestructura CLOUD que pone en valor su a

EccoFreight, empresa transitaria precisa incorporar para su oficina en Valencia.OPERATIVO TRÁFICO INTERNACIONAL/CUSTOMER SERVICE (IMP/EXP).Experiencia + formación verificable en puesto similar en empresa Transitaria o Naviera minino de 3/5 años.Habituado a Trabajar en equipo + por Objetivos.Perso

We are looking for an Oracle Fusion Functional Consultant!.ERP consulting experience, with a minimum of 4+ years on Oracle Fusion Cloud SCM.Hands-on configuration experience across all four pillars: Procurement, Inventory, Order Management, and Subscription Management.At least 1 full lifecycle Oracl

En } ReCodme ( aceleramos el desarrollo tecnológico de nuestros clientes y colaboradores a través de soluciones especializadas, aportando valor en su continuidad y crecimiento.Creemos en la cercanía con nuestras personas y en el valor añadido que aportan a nuestro equipo y proyectos.Un ReCoder e

Valencia, reconocida como un referente español en el desarrollo, fabricación y comercialización de electrodomésticos y otros productos electrónicos para el hogar.Desde su creación, ha mantenido una misión clara:.Con un portfolio que supera los.Cecotec ha logrado posicionarse como líder tanto

Shape the future of logistics with us!.At Tosca, we are passionate about creating smarter and more sustainable supply chains.As a global leader in reusable packaging solutions, we empower our customers to reduce waste, optimize costs and unlock efficiency.We are Europe’s leading pooling company fo

Dealer Development and Service Support.Conduct regular on-site assessments and audits of authorized dealers' service capabilities to ensure alignment with company standards and identify areas for development.Regularly follow up and promote the construction of dealers’ service resources, accurately

At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.Every day, more than 80 000 col

Horario es de lunes a viernes de 8 a 15 y sólo una tarde a la semana.Gestoria Muñoz es una empresa dedicada a la gestión administrativa y asesoría para personas y empresas, con foco en la tramitación eficaz y segura de documentación.Trabajamos para simplificar los procesos burocráticos y ofre

Gestor/a de Documentación y Configuración para proyectos del Sector Aeronáutico.En Indra Group, protegemos lo que más importa.Somos una compañía global líder en tecnología y consultoría, presente en más de 140 países, que desarrolla soluciones innovadoras en sectores críticos como Defens