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Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and dedication. We are seeking a customer-focused and detail-oriented Customer Care Specialist . This role will champion the customer experience across our digital products, ensuring that every interaction reflects our mission: making life easier for travelers . Customer Care Specialist for the French and Spanish markets – fluent Spanish and native-level French skills required. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalised solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: Ensure customer satisfaction and provide professional customer support. Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions. Discuss with customers on different channels and provide information on the company’s products and services. Take the extra mile to engage customers. Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries. Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition. Liaise with other departments and provide support to them. Claims Support: Collect all the information of the customers to open claims with the Insurance company. Follow up on open cases. Resolution of claims, doubts and incidents for our travelers. Requirements: Native-level French skills and fluent spanish. At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry). Ability to multitask. (Email/Chat/Voice) Medium level computer skills. Effective communication skills – both verbal and non-verbal. Must always be friendly and willing to provide assistance to others. Ability to cope in a fast paced job environment. Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time 37.5-hour work week, from Monday to Friday. 100% Remote (we have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too). *We can only consider candidates who are Spanish residents and with the necessary documentation to legally work in the country. Our value proposition: Indefinite contract. Possibility to evolve alongside the growth of Heymondo. Competitive annual salary + variable based on your performance. Flexible and good work environment.

About LearnWise AI We’re an AI-first scale up helping universities and colleges support students and faculty with smart, knowledge-driven tools from AI tutoring to feedback and support. Small team, high ownership, real user impact. Why this role exists We need a senior who can take product ideas from Figma to fast, accessible, production apps on Vercel - and lead the craft on performance, and accessibility. What you will do: Ship high-quality frontend apps in Next.js, React and TypeScript (App Router & Page Router, SSR/SSG/ISR, middleware, edge patterns). Translate Figma designs into responsive, accessible UI; iterate quickly with design & product. Champion accessibility to WCAG 2.2 AA across components and flows. Own performance: optimize data loading/streaming, reduce bundle size, profile the JS event loop and async flows. Keep dependencies lean and healthy; document decisions; raise the bar through reviews. Deploy, preview, and monitor apps on Vercel (analytics, error tracking, observability). You will do great here if you have: 8+ years building production frontends. Deep Next.js knowledge (App vs Page routes) and strong React + modern TypeScript/JavaScript fundamentals. Mastery of the browser runtime: event loop, promises, concurrency, streaming. Proven track record shipping accessible UI to WCAG 2.2 AA . Professional fluency in English (written & spoken). Bias to action, comfort with ambiguity, and love for startup pace. Nice to have: Built streaming UIs, chat experiences, or AI-powered apps (real-time, RAG, agents). Experience with design systems, motion/interaction details, and component libraries. Tooling for performance & observability (Web Vitals, Lighthouse, bundle analysis). How we work: Default to open: write things down, share context early. Small team, big ownership: you’ll own projects end-to-end. Measure > guess: we ship, we instrument, we learn. Quality and speed: we don’t choose—we engineer for both. Location : R emote is OK; EU is a must-have. Prefer Barcelona, Spain or Amsterdam, Netherlands if you want hybrid/office. Compensation Salary : competitive (location-adjusted). Flexible time off, home-office budget, and learning stipend. If you are passionate about creating intuitive, engaging user interfaces, interested in working for a startup, and excited about the opportunity to work on innovative AI projects that make an impact for students just like you, we would love to hear from you! To fast-track your application, please visit and complete the form on this page.

En Quirónsalud, tu carrera tiene un propósito. En Quirónsalud, no solo lideramos el sector sanitario; lo estamos transformando. Con tecnología de última generación y una red de más de 58 hospitales en España y más de 180 centros sanitarios en Europa, respaldados por Fresenius-Helios, trabajamos con una misión clara: mejorar vidas. Hospital Quirónsalud Digital implementa nuevas y más efectivas formas de prestar servicios de salud apoyándose en medios digitales. Es un hospital transversal a nivel corporativo del Grupo Quirónsalud, que puede prestar servicios de salud digitales de forma independiente o integrando procesos con los diferentes hospitales físicos de la red Quirónsalud. Buscamos profesionales, que quieran crecer, innovar y formar parte de un equipo donde la excelencia es el día a día. Únete a nuestro equipo Vacante: Psicología Clínica Ubicación: Remoto Funciones: Brindar atención psicológica personalizada a distancia. Realizar evaluaciones y seguimientos psicológicos para valorar el progreso terapéutico y ajustar los planes de intervención. Elaborar informes y registros clínicos digitales. Ofrecer orientación y apoyo emocional en situaciones de crisis. Lo que ofrecemos Contrato estable y adaptado a ti Contrato laboral estable (indefinido o temporal, según necesidades). Posibilidad de colaboración a tiempo completo/parcial, etc... Un entorno que potencia tu carrera Incorporación a un equipo especializado con apoyo continuo. Acceso a programas de formación continua, sesiones clínicas y eventos médicos organizados por Quirónsalud. Posibilidad de desarrollar carrera docente e investigadora con visibilidad profesional. Posibilidad de trabajar y ampliar tu red profesional en un entorno hospitalario de prestigio. Infraestructura y tecnología de vanguardia Infraestructura y equipamiento médico de vanguardia. Modelo asistencial transformador basado en procesos, vías clínicas y herramientas digitales. Flexibilidad en la actividad con opción de consulta digital. Pensamos en tu bienestar Flexibilidad financiera con retribución flexible y descuentos exclusivos. Planes de bienestar físico y mental. ¡Te estamos esperando! En Quirónsalud promovemos la integración y el respeto por la diversidad. Por ello, nuestros procesos de selección se llevarán a cabo bajo estos principios. Así mismo, la empresa declara su compromiso en el establecimiento y desarrollo de prácticas que impulsen y fomenten la igualdad de trato y oportunidades entre hombres y mujeres, sin discriminar, directa o indirectamente, por razón de sexo. Este principio forma parte de nuestra política Corporativa y de Personas, en línea con la Ley Orgánica 3/2007, de 22 de marzo, para la igualdad efectiva entre ambos géneros. Requisitos: Licenciatura o Grado en Psicología, o título oficial expedido, homologado y convalidado por el Ministerio de Educación, Cultura y Deporte. Especialidad en Psicología Clínica. Competencias básicas digitales. Residencia en territorio nacional español. Se valorará positivamente: Experiencia como especialista en psicología clínica de al menos 3 años a través de servicios digitales (canal chat, telefónico o video consulta). B2 o dominio del inglés o de otros idiomas. Experiencia previa en Casiopea 3.

Acerca del empleo : Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Actualmente estamos buscando médicos para dar cobertura a la temporada de gripe con posibilidad de contrato indefinido posteriormente. La persona que se incorpore orientará y dará consejo médico a los pacientes a través de medios telemáticos (telefónico, videoconsulta o chat) y valorará activar recursos médicos (médico a domicilio o ambulancia de urgencias) en caso necesario, de acuerdo a las directrices del cliente y los estándares marcados por Teladoc Health International. Funciones: -Atender a los pacientes aplicando una escucha activa del motivo de consulta. -Realizar una anamnesis estructurada. -Determinar médicamente la gravedad y el nivel asistencial requerido. -Dar consejo y orientación médica al paciente, siendo posible la prescripción farmacológica. -Activar el recurso adecuado a la situación clínica y adaptarlo según la disponibilidad. En caso de no disponer del recurso necesario contactar con otros servicios de emergencias. -Realizar seguimiento del estado del paciente hasta la llegada del recurso, en caso necesario. -Hacer registro adecuado de datos en el sistema. -Reportar las incidencias al supervisor. -Cumplir con los estándares de calidad establecidos siguiendo el código ético médico. -Conocer, mantenerse actualizado y actuar de acuerdo a los protocolos internos de gestión y los acuerdos pactados con las compañías siguiendo las políticas para cumplir con la ética de Teladoc Health International. Condiciones: - Contrato 100% remoto - Contrato temporal hasta Febrero de 2026 para dar cobertura a temporada de gripe con posibilidad de contrato indefinido posteriormente - Material informático proporcionado por Teladoc Health - Horario a convenir según disponibilidad, con una colaboración mínima de 2 jornadas de 6h a la semana (12 horas semanales). Se valorará positivamente disponibilidad en fin de semana o festivos Requisitos: - Experiencia asistencial reciente en España - Se valorará positivamente especialidad en medicina de familia, medicina de urgencias, medicina interna, neumología o similares - Colegiatura activa en España - Se valorará positivamente el dominio de otros idiomas (inglés, catalán u otros)

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Required Languages: Native level of Dutch Full professional level of English Main Responsibilities: Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core Skills/Experience: Outstanding verbal and written skills that allow you to connect with customers clearly and effectively A warm, empathetic approach with a genuine passion for helping others A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively A good listener who excels in teamwork and enjoys working collaboratively Not afraid to ask questions, and bring forward new ideas! What's on offer: Competitive Salary Hybrid working model Ability to work remotely from Europe (1 month per year) Personal and professional growth opportunities Unlimited access to our online learning platform for continuous development Transportation allowance (after 6 months) Private medical insurance (after 6 months) Our recruitment process : Step 1: Interview with our Recruiter to get to know you better Step 2: Interview with the Hiring Manager of the company Step 3: Final Interview in the Office

Kids Worldwide Edutainment (KWED) is een impact-investeringsmaatschappij die zich richt op edutainment (educatie + entertainment) oplossingen voor kinderen van 0 tot 12 jaar. We zijn gevestigd in Den Haag, Nederland. We ondersteunen edutainment start- en scale-ups met kapitaal, praktische bedrijfsontwikkeling en groeibegeleiding. Onze portfoliobedrijven variëren van e-commerceplatforms (Toverkast.nl, MontiPlanet.nl, Eduye.com), tot mobiele applicaties (Kidiyo, Classigogo), consumentenproducten (Kidiyo, Rebel Cactus, ToolKid) en diensten (Zit met Pit!). Bij KWED is het onze missie om gelukkige, gezonde en veerkrachtige kinderen te versterken door middel van edutainment. We streven naar een wereld waarin alle kinderen spelenderwijs leren – overal en altijd. Ons Big Hairy Audacious Goal (BHAG) is om dé #1 pionier te worden in het creëren van een edutainment-ecosysteem dat tegen 2035 honderd miljoen kinderen uit diverse gemeenschappen en achtergronden bereikt en positief beïnvloedt. ______________________________________________________ MontiPlanet.nl is een webshop en distributeur voor Montessori-producten. Wij richten ons op hoogwaardige, duurzame en milieuvriendelijke speelgoed, meubels en materialen. Onze ambitie is om wereldwijd marktleider te worden binnen de Montessori-niche. We zijn momenteel actief in Nederland (MontiPlanet.nl), US (MontiPlanet.com) en Australië (MontiPlanet.com.au). Als onderdeel van Kids Worldwide Edutainment (geregistreerd in Den Haag, Nederland) zijn we gepassioneerd over het helpen van kinderen om te leren door te spelen, terwijl we een uitstekende klantervaring bieden. Wij zoeken een Remote Nederlandstalige Customer Service & Operations Specialist. Je werkt vanuit huis of een locatie naar keuze (overal ter wereld, buiten Nederland). Je zorgt voor een rustige werkomgeving met snel en stabiel internet. Als Customer Service & Operations Specialist ben je verantwoordelijk voor het beheren van de verkoop en kosten van de MontiPlanet.nl website. Je dagelijkse werkzaamheden bestaan voornamelijk uit het beheren van de website (nieuwe leveranciers vinden, nieuwe producten toevoegen, de website up-to-date houden). Daarnaast verzorg je de klantenservice en houd je toezicht op de orderafhandeling voor MontiPlanet.nl. Je bestelt voorraad bij, stelt maandelijkse verkooprapporten op en levert de maandelijkse website-administratie aan de financiële afdeling. Je bent beschikbaar van maandag tot en met vrijdag (09:00 - 17:00 NL tijd). Voor urgente klantenservice vragen dien je op zondag kort beschikbaar te zijn (maximaal 15 minuten per dag). Je werkt rechtstreeks samen met de Business Lead van MontiPlanet.nl. Na een intensieve inwerkperiode werk je grotendeels zelfstandig. Communicatie vindt plaats via e-mail, chat of videogesprek. Wekelijks worden videovergaderingen gepland om de voortgang te bespreken. Verantwoordelijkheden: Website management (nieuwe leveranciers vinden, nieuwe producten toevoegen, website up-to-date houden) voor MontiPlanet.nl Klantenservice (e-mail en telefoon) voor MontiPlanet.nl en toezicht houden op de levering van bestellingen via onze fulfilment partner Bestellen van voorraad voor MontiPlanet.nl Genereren van maandelijkse verkooprapportages voor MontiPlanet.nl Maandelijks administratie van MontiPlanet.nl aanleveren aan onze financiële afdeling Vereisten: Bij voorkeur een HBO-bachelor diploma. Ook als je pas net bent afgestudeerd, moedigen we je aan om te solliciteren Nederlandstalig, uitstekende spreek- en schrijfvaardigheden Goede praktische kennis van online applicaties en tools (bijv.: Google Workspace) Vermogen om zelfstandig, proactief en crossfunctioneel te werken in een dynamische omgeving, met een sterke werkethiek en oog voor detail Ervaring in klantenservice of e-commerce is een groot pluspunt Affiniteit met edutainment (educatie + entertainment) voor kinderen / Montessori en de bijbehorende doelgroep (ouders van jonge kinderen) is een pré Voorwaarden: Werkplek: Overal ter wereld buiten Nederland Agreement of Service: Freelance overeenkomst. Het doel is een langdurige samenwerking (10+ jaar voor vergelijkbare functies in het verleden) Vereiste naleving van de lokale wetgeving voor freelancers of zelfstandigen in het woonland Werkuren per week: 40 uur Werkomgeving: een rustige, dedicated werkplek zonder afleidingen Werkapparatuur: gebruik van eigen laptop of desktop met betrouwbare en snelle internetverbinding Sollicitatieprocedure: Lijkt het je leuk om bij ons aan de slag te gaan en denk je dat jij degene bent die wij zoeken? Stuur je sollicitatie naar met de volgende documenten: CV (in het Engels of Nederlands) Motivatiebrief (in het Nederlands). Vermeld in je begeleidende brief je vroegste startdatum en je verwachte maandsalaris (bij 40 uur per week in EUR) Geselecteerde kandidaten worden uitgenodigd voor een eerste gesprek gevolgd door een of meerdere gesprekken met het team. Wij zijn een remote internationale organisatie. De interviews vinden plaats via videogesprekken (Google Meet) en het eerste interview vindt in het Engels plaats. Alle sollicitaties worden met uiterste discretie behandeld. Door te solliciteren, gaat u ermee akkoord dat uw gegevens worden bewaard en gebruikt ten behoeve van het sollicitatieproces bij MontiPlanet en Kids Worldwide Edutainment.

Hey there! How would you like to help fashion companies improve their processes, from concept development all the way to e-commerce? We’re looking for a Mid-Level Software Engineer to join our Engineering Team at Fermat, where we’re building tools that help iconic brands such as Adidas, ASOS or MANGO optimize costs, reduce waste and implement technology in their creative processes. About the Engineering Team Our mission is simple: build Fermat into the Fashion Operating System. You’ll join a group of brilliant minds that make it happen: ⛷️ Oscar Cuatrecasas , who you'll be working side by side with. He leads the team, designs the architecture and makes sure features get developed, tested and shipped on time. ‍♂️ Pau Lozano , who leads the AI team. Amongst many other tasks, he researches new AI capabilities which give Fermat the edge that wins deals. ‍♂️ Marc Aguilar , who, despite his AI background, works across the stack and is your go-to for anything and everything. ‍♀️ Claudia Len , our first AI Solutions Engineer. She works as close to the client as possible, discovering new problems to solve and delivering solutions for them at lightning speed. ️ Marc Guitart , our latest incorporation, focused on delivering new killer features that build Fermat from the tool it is today to the Fashion Operating System of tomorrow. Your work will directly impact how thousands of fashion designers worldwide ideate, design and produce collections worn by millions. The Role Build and deliver features end-to-end — from idea to production . Collaborate closely with Product & Design to solve real customer problems. Write clean, maintainable, and well-tested code across the stack. Continuously improve the codebase and team processes. Grow your technical depth through feedback, reviews, and mentorship. We don’t build features just to ship them, we build outcomes that matter for our customers. ⚙️ Our Stack Backend: Cloudflare Workers Frontend: SvelteKit Database: MongoDB Infra: Cloudflare, CI/CD pipelines Don’t worry if you don’t tick every box! More than anything, we value curiosity and willingness to learn. If you’re a curious, adaptable engineer who loves building impactful features, we’ll help you get there. What “Mid-Level” Means at Fermat We don’t just measure experience by years, but by impact and autonomy. You’ll thrive here if you: Deliver well-defined features independently. Write reliable, maintainable, and performant code. Proactively identify improvements and follow through. Understand the why behind what you build. Collaborate openly, ask great questions, and share context. Our Engineering Culture At Fermat, how we work is just as important as what we build. We value: Curiosity: We learn fast and share openly, no egos here. Candor: We give direct, caring feedback to help each other grow. Accountability: We own what we build, from code to culture. Product Mindset: We focus on impact, not just delivery. Collaboration: We debate ideas, not people. We win as a team. What You’ll Gain Real product impact: Your work will be used by thousands of designers daily. Continuous growth: A clear path to seniority in a growth phase startup. Modern practices: Modern stack, CI/CD, quick development cycles. Culture: A supportive, high-energy team that loves to build together. Our Hiring Process Our process balances making the best use of your time whilst also giving space for you to shine. Intro Call → Chat with our CTO about your journey and goals. Deep dive into your product mindset, teamwork, and problem-solving. Live Challenge → A live collaborative technical exercise based on real-life problems. CEO Coffee Chat → A relaxed conversation to explore our vision, culture, and your growth. Our process is transparent, fully remote if necessary, and designed to ensure a true mutual fit. How We Work We follow an office-first, flexible approach (80%-20%) because we believe the best products are built when people collaborate face-to-face. We work on-site in our Barcelona HQ to connect, brainstorm, and ship together, while keeping flexibility for deep work and personal balance. Salary and benefits Competitive salary with room for growth as company goals are met. Lunch in the office, bites , coffee and tea. Yearly team retreat in Menorca. Frequent team-building dinners, hikes and sports. Flexible schedules ⏰.

Customer Service Representative Location: Fully Remote Salary: €35,000 - €45,000 Hiring: 5+ Positions Available I'm working with a fantastic online retailer, a valued client of ours, that is looking to expand its growing team with multiple Customer Service Representatives. This is a fully remote opportunity, offering flexibility and the chance to work with a leading company in the e-commerce industry. The Role: As a Customer Service Representative, you will be the first point of contact for customers, assisting them via email, chat, and phone. Your role will focus on ensuring a positive shopping experience, handling inquiries, processing orders and returns, and providing general product support. No prior experience is required—full training is provided, making this a great entry-level opportunity for those looking to start a career in customer service. Key Responsibilities: • Respond to customer inquiries via email, chat, and phone, ensuring excellent service., • Assist customers with order processing, returns, and product information., • Resolve customer complaints efficiently and professionally., • Work collaboratively with other departments to improve the customer experience., • Maintain and update customer records., • Provide feedback on recurring customer issues to help develop solutions. What We're Looking For: • No prior experience needed – Full training will be provided., • A passion for customer service and delivering an exceptional experience., • Strong communication skills, both written and verbal., • Ability to work independently in a remote setting., • Problem-solving skills and attention to detail., • Basic computer skills and willingness to learn new software. Why Apply? ✅ Fully remote – Work from anywhere! ✅ Visa sponsorship available for eligible applicants. ✅ Career growth opportunities – Potential to become Head of Customer Service in just 6 months! ✅ Inclusive and supportive work environment – Welcoming to all backgrounds. Benefits: • Competitive salary (€35,000 - €45,000), • Paid training and continuous professional development, • Flexible work schedule, • Employee discounts on company products, • Work from anywhere (UK hours), • Health and wellness programs, • 38 days of holiday (including bank holidays) This is an incredible opportunity to join a leading online retailer and launch your career in customer service. If you're motivated, eager to learn, and ready to deliver outstanding service, we'd love to hear from you!

Your responsibilities: • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help., • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks., • Jump in and save the day when someone's travel plans hit a bump., • Chat or talk with passengers - whatever helps solve their problem fastest., • You speak Norwegian fluently (C1) and your English is solid too (B2)., • You're positive, patient, and open to whatever the day brings., • You listen first, then speak clearly and confidently., • Relocation package: transport + 2 weeks of accommodation!, • Salary: 9750 PLN gross monthly,, • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • Embrace an international and diverse work environment that broadens your horizons., • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

🌍 Work Remotely, Live Fully — From Portugal ☀️ Tired of the 9-to-5 grind in a gray city? It’s time to trade your cubicle for coastline. Portugal is calling — and your laptop is welcome too. Why Portugal? • 300+ days of sunshine ☀️, • Vibrant expat and tech communities 👩‍💻👨‍💻, • Delicious food, world-class wine, and friendly locals 🍷, • Lower cost of living (but high quality of life!) 💸❤️ Why Remote Work? • Work where you feel inspired (beach, café, or castle!) 🌊☕🏰, • Focus better, stress less, live more 🚀 ✔️ Responsibilities • Provide customer support via chat, calls, and emails, ensuring a smooth travel experience, • Stay up to date with relevant travel information, destinations, and service providers, • Assess customer needs, urgency, and preferences efficiently, • Handle complex travel bookings, including flights, rail, accommodations, and additional services ✔️ Requirements • Fluent English (C1), both written and spoken, • 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings, • 3+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory, • Experience in customer-facing roles or contact center environments, • Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce, • Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM) ✔️What we offer • Competitive remuneration package based on experience, skills, and performance, • Flexible work model – Remote (Portugal) or Hybrid (Lisbon), • Medical, dental, and vision plans with premium coverage, • Paid parental leave and bereavement leave, • Subsidized commuter benefits, • Mental health support programs, • Connectivity stipends to support remote work, • Guidance, training, and career development tools Portugal + Remote Work = The Dream Live in Lisbon, surf in Ericeira, wine-taste in Porto — all while crushing your remote goals. 📍Relocate your life, not your job. Portugal awaits.

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and dedication. We are seeking a customer-focused and detail-oriented Customer Care Specialist to cover our weekend shifts. This role will champion the customer experience across our digital products, ensuring that every interaction reflects our mission: making life easier for travelers. • Customer Care Specialist for the Portuguese and Spanish markets – fluent Spanish and native-level Portuguese skills required. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalised solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: • Ensure customer satisfaction and provide professional customer support., • Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions., • Discuss with customers on different channels and provide information on the company’s products and services., • Take the extra mile to engage customers., • Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries., • Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition., • Liaise with other departments and provide support to them. Claims Support: • Collect all the information of the customers to open claims with the Insurance company., • Follow up on open cases., • Resolution of claims, doubts and incidents for our travelers. Requirements: • Native-level Portuguese skills and fluent spanish., • At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry)., • Ability to multitask. (Email/Chat/Voice), • Medium level computer skills., • Effective communication skills – both verbal and non-verbal., • Must always be friendly and willing to provide assistance to others., • Ability to cope in a fast paced job environment., • Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time • 37.5-hour work week from Friday to Tuesday (with Wednesday and Thursday off). This schedule can be semi-flexible depending on the candidate’s availability, but the position requires working from Friday to Monday at a minimum. Our value proposition: • Indefinite contract., • Possibility to evolve alongside the growth of Heymondo., • Competitive annual salary + variable based on your performance., • Flexible and good work environment.

Capitole sigue creciendo y queremos hacerlo contigo! ¿Qué podemos ofrecerte? Formarás parte de un proyecto estable y a largo plazo, participando en la migración de una plataforma Genesys on-premise a Genesys Cloud, en un entorno de Contact Center con fuerte componente tecnológico. Trabajarás como Fullstack Developer (Java/Angular), desarrollando e integrando nuevas funcionalidades y microservicios asociados al ecosistema Genesys. El modelo de trabajo es 100 % remoto, por lo que podrás trabajar desde cualquier lugar de España. Descripción Buscamos una persona Fullstack Developer (Java y Angular) con experiencia en entornos de Contact Center y conocimientos sólidos en Genesys Cloud (preferiblemente con experiencia en migraciones desde on-premise). Tu rol será clave en el desarrollo de soluciones que integran canales de comunicación (voz, chat, WhatsApp, etc.) dentro del ecosistema Genesys, colaborando con equipos multidisciplinares (infraestructura, QA, y producto). Buscamos: • Más de 4 años de experiencia en desarrollo fullstack., • Experiencia avanzada en Java (backend) y Angular (frontend)., • Experiencia en proyectos de Contact Center., • Conocimientos o experiencia con Genesys Cloud (Cloud CX), preferiblemente en contextos de migración desde on-premise., • Experiencia en integraciones multicanal y bots aplicados sobre canales de voz y mensajería., • Valorable experiencia con Google Cloud, AWS, o Azure, y herramientas como Jira / Confluence. ¿Por qué Capitole? 🤝 Nuestros empleados lo primero. Creemos en un modelo diferente, más humano, colocamos a las personas en el centro de nuestra empresa. 👨 💻 Proyectos interesantes. Tecnologías de vanguardia. Metodologías ágiles. 🚀 Felicidad y baja tasa de rotación 🎓1200€ anuales de formación a la carta 🕓 Horario flexible 🎯 Trayectoria profesional a medida 🩺 Seguro médico privado 💰 Retribución flexible 🦾 Plan Andjoy 🥳 Un montón de eventos increíbles, somos una gran familia 💻Comunidades tecnológicas para que compartas tus conocimientos e ideas con los demás equipos. ¡¡¡Compartir el conocimiento interno es fundamental!!! ¡Por último y no menos importante, un EQUIPAZO! ¿Aún no nos conoces? ¡¡Descúbrenos!! Mira lo que opinan de nosotros 👀 No dudes en enviarnos tu perfil, ¡estamos deseando conocerte!

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and hard work. We are seeking a highly customer-focused and detail-oriented Customer Care Specialist to champion the customer experience across our digital products, ensuring that every interaction aligns seamlessly with our company’s mission: making life easier for travelers. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalized solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: • Ensure customer satisfaction and provide professional customer support., • Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions., • Discuss with customers on different channels and provide information on the company’s products and services., • Take the extra mile to engage customers., • Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries., • Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition., • Liaise with other departments and provide support to them. Claims Support: • Collect all the information of the customers to open claims with the Insurance company., • Follow up on open cases., • Resolution of claims, doubts and incidents for our travelers. Requirements: • Bilingual: Native-level Italian skills required, and Spanish., • At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry)., • Ability to multitask. (Email/Chat/Voice), • Medium level computer skills., • Effective communication skills – both verbal and non-verbal., • Must always be friendly and willing to provide assistance to others., • Ability to cope in a fast paced job environment., • Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time • 37.5 hour work week from Monday to Friday., • 100% Remote (we have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too) Office Location: Barcelona Our value proposition: • Indefinite contract, • Possibility to evolve alongside the growth of Heymondo., • Competitive annual salary + variable based on your performance., • Flexible and good work environment.

Your responsibilities: • You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️, • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳, • Jump in and save the day when someone’s travel plans hit a bump. 🦸, • Chat or talk with passengers - whatever helps solve their problem fastest., • Create real connections. We want customers to remember you - the awesome human who helped them out. 😊 Our requirements: • You speak Danish fluently (C1) and your English is solid too (B2)., • You’re positive, patient, and open to whatever the day brings. 🌄, • You listen first, then speak clearly and confidently. 😎, • You’re organized, on top of things, and can juggle tasks without dropping the ball. 🤹 What we offer: • Relocation package: transport + 4 weeks of accommodation! 🏨, • Salary: 11 000 PLN gross monthly,, • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • Embrace an international and diverse work environment that broadens your horizons., • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 27 días de vacaciones laborables.

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and dedication. We are seeking a customer-focused and detail-oriented Customer Care Specialist to cover our weekend shifts. This role will champion the customer experience across our digital products, ensuring that every interaction reflects our mission: making life easier for travelers. • Customer Care Specialist for the French and Spanish markets – fluent Spanish and native-level French skills required. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalised solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: • Ensure customer satisfaction and provide professional customer support., • Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions., • Discuss with customers on different channels and provide information on the company’s products and services., • Take the extra mile to engage customers., • Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries., • Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition., • Liaise with other departments and provide support to them. Claims Support: • Collect all the information of the customers to open claims with the Insurance company., • Follow up on open cases., • Resolution of claims, doubts and incidents for our travelers. Requirements: • Native-level French skills and fluent spanish., • At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry)., • Ability to multitask. (Email/Chat/Voice), • Medium level computer skills., • Effective communication skills – both verbal and non-verbal., • Must always be friendly and willing to provide assistance to others., • Ability to cope in a fast paced job environment., • Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time • 37.5-hour work week from Friday to Tuesday (with Wednesday and Thursday off). This schedule can be semi-flexible depending on the candidate’s availability, but the position requires working from Friday to Monday at a minimum. Our value proposition: • Indefinite contract., • Possibility to evolve alongside the growth of Heymondo., • Competitive annual salary + variable based on your performance., • Flexible and good work environment.

🔐 Senior Security Engineer | Global Role | Tech Leadership Meets Hands-On Impact 💶 85,000 EUROS (Full Time) 2 x a week onsite In Malaga, Spain Help shape the future of cyber defense in a truly global, fast-paced environment. 📍 Hybrid / Global Team | 💼 Full-Time | Senior Level 👨 💻 Security Engineering | Tech Leadership | Hands-On Delivery We're looking for a Senior Security Engineer to join our global information security team. This is more than just a hands-on technical role — it's a chance to lead, influence, and build future-proof security solutions that scale across a complex, hybrid infrastructure. If you thrive on solving real-world security problems, mentoring others, and building smart, scalable systems, this role is for you! 🛠️ What You’ll Do: • Engineer & Own Security Tools, • Build, deploy, and maintain core systems, from IDS and SIEM to WAF, SEG, MDM, and beyond., • Lead by Example, • Act as a technical leader, guiding and supporting junior engineers while delivering projects end-to-end., • Cross-Team Collaboration, • Partner with teams across the business to embed robust security practices from design to delivery., • Incident Response & Problem Solving, • Be a key part of the security escalation and on-call support rotation — owning investigations when it counts., • Drive Automation & Process Maturity, • Identify opportunities to reduce friction, improve workflows, and bring consistency through automation., • Document, Share, Evolve, • Maintain technical documentation and promote knowledge sharing across the team. 💡 What You’ll Bring: • 5+ years of hands-on security engineering experience, ideally in online, enterprise or hybrid environments., • Deep knowledge of security tech stacks: IDS, vulnerability management, IAM, SIEM, WAF, SEG, MDM., • Experience with hybrid/on-prem environments and applying security controls pragmatically based on risk., • Hands-on scripting/coding skills — enough to automate configurations and routine ops., • Familiarity with standards like NIST, CIS, and experience designing secure architectures., • Bonus points for:, • AppSec or DLP exposure, • Experience with SOAR platforms, • Security certifications (e.g. CISSP-ISSEP, CCSP) 🔎 What Makes You a Great Fit: • You're a natural mentor and problem-solver, eager to help others grow, • You combine technical depth with strong communication and collaboration skills, • You can take ownership of a project and deliver with high standards, • You're constantly learning — from new threats to emerging technologies, • You’re calm under pressure, organised, and understand how to balance risk with business enablement 🌍 About the Environment: You'll join a distributed, collaborative security engineering team with coverage across multiple continents. We value openness, accountability, and continuous improvement, and we're not afraid to challenge the status quo if it means building a better, more secure environment. 👀 Ready to take the lead and leave your mark in security engineering? Apply now or reach out directly, let's chat about how your experience can make a difference. #securityengineer #cybersecurityjobs #infosec #cloudsecurity #seniorrole #siem #iam #waf #soc #devsecops #remotework #techlead #infoseccareers

Sobre Atomic4 Somos un ecosistema digital con dos patas bien firmes: Atomic4 Agency, donde impulsamos marcas con marketing estratégico, y Atomic4VC, donde lanzamos y aceleramos proyectos propios como LexDoka, Solfy, Tattoox o Hausum. En resumen: hacemos crecer negocios y construimos otros nuevos desde cero. Sí: cero. Sin magia, sin humo y sin gurús de LinkedIn bailando con un micro. Aquí se viene a aprender, aportar y jugar en equipo. Y si te emocionas hablando de arquitectura web, conversiones, campañas con sentido, SEO limpio y dashboards bonitos… te vas a sentir en casa. Qué harás (tu día a día, sin sorpresas) Mes 1 — Aterrizaje con paracaídas (tranqui) • Onboarding con buddy asignado (no te soltamos a la jungla)., • Conocerás clientes, objetivos y cuentas clave., • Shadowing en reuniones + checklist para que todo sea claro., • Primeros reportings sencillos para pillar ritmo y herramientas., • Objetivo del mes: entender, acompañar, proponer. Aquí no se viene a “demostrar en 48h”. A partir del Mes 2 — Ya eres parte de la banda • Liderarás proyectos 360º en SEO y SEM (estrategia + ejecución)., • Coordinarás equipo interno (diseño, copy, dev…) y partners., • Participarás en arquitectura web, CRO y analítica., • Cuidarás timings, entregables y comunicación con clientes., • Defenderás ideas, argumentarás decisiones y sabrás decir “esto no tiene sentido” con cariño (y datos). Herramientas del día a día ClickUp, GA4, GSC, GTM, Looker Studio, Ahrefs, Semrush, Screaming Frog, Google Ads, Meta Ads, Figma, Drive, Meet, Chat y —por supuesto— trucos con IA que mejoran tu vida. Si no las dominas todas, tranqui: aquí se aprende. Pero venir sin miedo ayuda. KPIs que mirarás Los básicos: • Clics, impresiones, CTR, posicionamiento…, • Conversiones, coste/conv, valor conversión, ROI, ROAS, CPL, CAC…, • Y luego podrás profundizar tanto como tu lado friki quiera. Aquí las métricas no se acaban, solo mejoran. Qué buscamos Sí, necesitamos skills… pero sobre todo actitud. Must-haves técnicos • 3–5 años gestionando proyectos digitales., • SEO estratégico y técnico., • Google & Meta Ads., • Experiencia revisando webs (arquitectura, SEO on page, CRO)., • Analítica digital y dashboards., • Capacidad de planificar, priorizar, coordinar y entregar. Must-haves humanos (aquí es donde se ganan las plazas) • Eres de los que avisa antes de que algo se complique., • No esperas a que te pidan soluciones: las propones., • Sabes pedir ayuda, decir “no llego” y celebrar los logros (propios y ajenos)., • Comunicación clara, cero dramas, cero ego., • No vienes a “dirigir gente”, vienes a coordinarte con y a impulsar equipos., • Te gustan los entornos ágiles, vivos, con retos y cambios., • Te gusta aprender: de verdad, no por decirlo en LinkedIn. Si te has visto en esto y estás sonriendo… sigue. Qué ofrecemos (lo bueno) • 25.000–27.000 € brutos/año + bonus anual por objetivos., • Modelo híbrido: 2 días oficina (martes fijo) + hasta 3 remoto., • Oficina en el 22@ Barcelona., • Café SYRA ilimitado + desayunos de equipo los martes 🥐, • Horario flexible (franja 10:00–16:00)., • Viernes intensivo de 7 horas (porque somos humanos)., • Julio y agosto con intensiva, y agosto full-remote., • 22 días de vacaciones + San Publicito (31 enero)., • Formación interna (SEO avanzado, IA práctica, estrategia digital)., • 2 team buildings al año (de los buenos, no escape rooms de compromiso)., • Portátil + monitor (y tu mesa tiene enchufes, prometido). Crecimiento Plan de carrera con revisión semestral. Oportunidad de participar en proyectos de Atomic4VC. Proceso • Simple, directo y sin marearte:, • Llamada de encaje (15 min)., • Entrevista con el equipo (30–40 min)., • Reto no remunerado (a entregar en 2–3 días)., • Entrevista final y oferta., • Feedback garantizado. Sin ghosting.

JOB DESCRIPTION: • Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience., • Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience., • Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust., • Frontline Support for All: Assist both B2B and B2C clients as the first point of contact. OUR REQUIREMENTS: • Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity., • Customer-Centric Mindset: Prioritize the customer experience in every interaction., • Language Maestro: Fluent in Danish (C1) and proficient in English (B2)., • Administrative & Tech Proficiency: Possess strong administrative and technical skills. WE OFFER: • Salary: 11.000,00 PLN gross monthly,, • Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation,, • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,, • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance., • Skill Development: Gain new skills through comprehensive training programs., • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment., • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Acerca del empleo: Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Actualmente estamos buscando médicos para dar cobertura a la temporada de gripe con posibilidad de contrato indefinido posteriormente. La persona que se incorpore orientará y dará consejo médico a los pacientes a través de medios telemáticos (telefónico, videoconsulta o chat) y valorará activar recursos médicos (médico a domicilio o ambulancia de urgencias) en caso necesario, de acuerdo a las directrices del cliente y los estándares marcados por Teladoc Health International. Funciones: -Atender a los pacientes aplicando una escucha activa del motivo de consulta. -Realizar una anamnesis estructurada. -Determinar médicamente la gravedad y el nivel asistencial requerido. -Dar consejo y orientación médica al paciente, siendo posible la prescripción farmacológica. -Activar el recurso adecuado a la situación clínica y adaptarlo según la disponibilidad. En caso de no disponer del recurso necesario contactar con otros servicios de emergencias. -Realizar seguimiento del estado del paciente hasta la llegada del recurso, en caso necesario. -Hacer registro adecuado de datos en el sistema. -Reportar las incidencias al supervisor. -Cumplir con los estándares de calidad establecidos siguiendo el código ético médico. -Conocer, mantenerse actualizado y actuar de acuerdo a los protocolos internos de gestión y los acuerdos pactados con las compañías siguiendo las políticas para cumplir con la ética de Teladoc Health International. Condiciones: • Contrato 100% remoto, • Contrato temporal hasta Febrero de 2026 para dar cobertura a temporada de gripe con posibilidad de contrato indefinido posteriormente, • Material informático proporcionado por Teladoc Health, • Colaboración mínima 12h semanales de las cuales un mínimo del 50% corresponderán a fin de semana y festivos Requisitos: • Experiencia asistencial reciente en España, • Se valorará positivamente especialidad en medicina de familia, medicina de urgencias, medicina interna, neumología o similares, • Colegiatura activa en España, • Se valorará positivamente el dominio de otros idiomas (inglés, catalán u otros)

About the Role At Scilife, we believe that great employee experiences start with great people operations. As our new People Operations Specialist, you’ll be the friendly face behind smooth processes, clean data, and positive employee interactions. From onboarding to offboarding—and everything in between—you’ll make sure our People systems and processes run like clockwork. You’ll work closely with teams across the company to support employees, streamline workflows, and help us scale thoughtfully as we grow. If you love details, systems, and creating clarity for others, you’ll fit right in here. About You You’re someone who loves to organize, streamline, and improve. You care deeply about the people behind the data and take pride in creating seamless experiences. You’re at your best when balancing precision with empathy—and you enjoy helping others by keeping things running efficiently in the background. What You’ll Be Doing You’ll: • Manage day-to-day People Ops processes like onboarding, job changes, relocations, offboarding, and leaves, • Be a go-to person for employee questions—responding quickly and kindly through email and Slack, • Keep HR systems (HiBob, Google Suite) accurate, consistent, and up to date, • Run data audits and help spot potential issues before they become real ones, • Support and improve system automations, integrations, and tools, • Build clear reports and dashboards that help us understand what’s happening across Scilife, • Maintain and enhance documentation so others can find answers easily You: • Have 1-2 years hands-on experience managing HR lifecycle processes in an People Ops or HR role, • Know your way around HRIS tools (HiBob), Slack, Confluence, Google Suite (especially Google sheets), • Are detail-obsessed and organized—you love getting things right the first time, • Handle sensitive information with complete discretion, • Communicate clearly and kindly, even when explaining complex or sensitive topics, • Thrive in a fast-paced, fully remote environment where you can take initiative, • Are curious about AI and automation tools that can make work smarter and more efficient What We Offer We believe in taking great care of the people who take care of Scilife. • Fully remote work across EMEA with flexible hours., • Competitive compensation with performance-based incentives., • Collaborative, international team culture., • Clear career path toward HRBP/ SR. HRBP, • Continuous professional training and development., • Opportunity to make a measurable impact in a fast-scaling SaaS company transforming life sciences. Our Hiring Process We keep it simple and transparent—no trick questions or gotchas! • Intro Chat (30 mins) – Meet with Tommi, our VP of People, to talk about your experience and the role., • Manager Interview (45 mins) – Meet your potential manager and discuss how you work., • Take-Home Assignment (1 week) – A short, realistic task that reflects the job. Come Join Us! At Scilife, we’re all about empathy, transparency, and a dash of delightful light-heartedness. If you’re excited by what you’ve read and want to make a real impact behind the scenes—we’d love to hear from you.

Capitole sigue creciendo y queremos hacerlo contigo! ¿Qué podemos ofrecerte? Formarás parte de un proyecto estable y a largo plazo, en un equipo internacional de Contact Center, responsable de mantener y evolucionar una plataforma Genesys Cloud de alto rendimiento. El modelo de trabajo es 100 % remoto, por lo que podrás trabajar desde cualquier lugar de España. Es un modelo internacional, por lo que dominar a nivel oral el idioma inglés será necesario. Descripción Genesys Cloud Engineer con más de 4 años de experiencia . Participarás en el diseño, desarrollo e integración de soluciones multicanal (voz, chat, bots) y en la automatización de procesos y pruebas, trabajando codo a codo con los equipos de desarrollo, QA y operaciones. Además, contribuirás a la automatización de procesos, mejora continua de los flujos de atención y adopción de nuevas funcionalidades que impulsen la eficiencia operativa y la experiencia del usuario final. Buscamos: • Experiencia sólida en Genesys Cloud (Architect, ACD, IVR, Queues, Callbacks, Bots)., • Conocimientos de APIs, Webhooks, Dialog Engine Bot Flows y Bot Connector., • Experiencia en automatización de pruebas (Selenium, Postman, Gherkin) y gestión de defectos en Jira., • Valorable: CI/CD (Jenkins, GitHub Actions, Azure DevOps), Scrum multi-equipo, integración de bots externos y buenas prácticas de seguridad / protección de datos. ¿Por qué Capitole? 🤝 Nuestros empleados lo primero. Creemos en un modelo diferente, más humano, colocamos a las personas en el centro de nuestra empresa. 👨 💻 Proyectos interesantes. Tecnologías de vanguardia. Metodologías ágiles. 🚀 Felicidad y baja tasa de rotación 🎓1200€ anuales de formación a la carta 🕓 Horario flexible 🎯 Trayectoria profesional a medida 🩺 Seguro médico privado 💰 Retribución flexible 🦾 Plan Andjoy 🥳 Un montón de eventos increíbles, somos una gran familia 💻Comunidades tecnológicas para que compartas tus conocimientos e ideas con los demás equipos. ¡¡¡Compartir el conocimiento interno es fundamental!!! ¡Por último y no menos importante, un EQUIPAZO! ¿Aún no nos conoces? ¡¡Descúbrenos!! Mira lo que opinan de nosotros 👀 No dudes en enviarnos tu perfil, ¡estamos deseando conocerte!

En ALTEN sabemos que el éxito de nuestros proyectos depende de las personas que forman nuestro equipo. Si tienes experiencia trabajando con Microsoft Dynamics 365 Customer Service, dominas tanto la parte funcional como técnica, y disfrutas impulsando la transformación digital y mejorando los procesos de atención al cliente, queremos conocerte. Nos comprometemos a potenciar tu talento, escuchar tus expectativas y ofrecerte un entorno donde puedas crecer profesionalmente. ¿Te unes a nuestro #WelcomeHome? ¿Qué buscamos? • Experiencia mínima de 3 años con Microsoft Dynamics 365 Customer Service, participando en proyectos de implementación o mejora continua., • Perfil híbrido funcional-técnico, con capacidad para abordar tanto el análisis funcional como las configuraciones e implementaciones técnicas. Conocimiento funcional y experiencia práctica en: • Gestión de casos (Case Management), • Gestión de colas y enrutamiento, • Reglas SLA y tiempos de resolución, • Bases de conocimiento (Knowledge Base), • Omnichannel for Customer Service (chat, correo, voz), • Portales de autoservicio y encuestas de satisfacción (Customer Voice), • Experiencia en integraciones con otras plataformas, especialmente con la Power Platform (Power Automate, Power Apps)., • Conocimientos en integración mediante conectores o APIs y valorable experiencia en tecnologías Azure (Logic Apps, Azure Functions)., • Capacidad para el diseño y documentación funcional de integraciones con otros sistemas., • Experiencia en formación a usuarios clave, elaboración de materiales y sesiones prácticas., • Competencia en análisis de requerimientos, diseño funcional, configuración, pruebas, carga de datos y acompañamiento en el go-live., • Habilidades de resolución de problemas, autonomía y orientación al cliente., • Excelentes habilidades de comunicación y trabajo en equipo., • Dominio de herramientas de productividad como Microsoft 365., • Valorable experiencia en metodologías ágiles (Scrum, DevOps)., • Deseable conocimiento funcional de otros módulos de Dynamics 365: Sales, Marketing, Field Service, Contact Center o Project Operations. ¿Qué podemos ofrecerte? • Formar parte de una gran empresa competitiva y en continuo crecimiento., • Integración en un equipo de profesionales altamente cualificado, con un buen clima laboral, innovador y dinámico., • Formación especializada y desarrollo profesional continuo., • Beneficios sociales y plan de compensación flexible., • Retribución competitiva. ¿Quiénes somos? Somos un equipo. Formamos parte de ALTEN, una multinacional europea especializada en proporcionar servicios de consultoría, tecnología de la información y servicios de ingeniería a las principales compañías del mercado español. Si te gustan las cifras, te diremos que en España tenemos una facturación de 337 millones de euros, 10 sedes y un equipo formado por más de 5.500 personas. Además, en ALTEN nos enorgullece ofrecer igualdad de oportunidades, independientemente del género, edad, diversidad de capacidades o país de origen. Nuestro compromiso está con el talento y con las personas que lo tienen.

Tienes experiencia como docente en e-learning? ¿Te gustaría formar parte de una empresa consolidada y con un ambicioso proyecto de expansión? ¿Te gusta el trato con las personas y posees grandes habilidades comunicativas? ¡¡Quizás te pueda interesar esta oferta!! .Grupo Coremsa es una empresa