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We are looking for a Solutions Engineer specialized in self-hosted environments to empower our customers and ensure the success of their deployments and implementations. If you're a natural-born problem-solver, are passionate about open source, and want to be the key piece that makes our users and customers happy, we want to meet you! Who are we? We defend and believe in Open Source and proof of this is that our main project,___, reflects that. We’re convinced that technology isn’t neutral. That’s why we like to shake things up and go against the status quo. Penpot is the free open-source design tool that allows true collaboration between designers and developers. Penpot is one of the most promising global design tools for interaction design used by hundreds of thousands UX/UI designers, Product designers and web developers across the world. Kaleidos is the company boosting Penpot. If you’re interested in getting a deeper sense of our culture and values, have a look at our___ to gain insight into who we are and what we believe in. To us, Kaleidos is its people. And we believe that the more different perspectives that come together, the better our work will be. That's why we strive every day to create a diverse and inclusive team. We are a company with a strong female presence and we declare ourselves feminists because we actively work for real equality. For us, this means, above all, taking care of the day-to-day: we care about Kaleidos being a safe space where all people feel respected, valued, and free to be themselves. What do we need As a Solutions Engineer at Penpot, your main mission will be to collaborate with our customers to understand their technical and business goals, designing and providing robust solutions for their self-hosted environments. You'll go beyond reactive support; you will be a trusted technical consultant who not only resolves issues but also anticipates needs and optimizes the user experience with our product. This role is key to bridging the gap between our development teams and our customers, ensuring they can get the most out of Penpot in their infrastructures. It requires prior experience in assertively and kindly managing incidents and inquiries from a wide variety of customers. Must Have • This role requires full professional proficiency in English (C1+ or native), as it's our primary language for internal and external communication. You will also need a conversational level of Spanish to work effectively with our team based in Spain :), • Basic Spanish communication skills., • Mid-Level experience (4 - 6 years) in advanced technical support, solutions engineering, or customer success engineering roles, with a strong focus on customer care., • Proficiency in Docker and Docker Compose., • Basic knowledge of Kubernetes in deployment environments (GKE, Amazon EKS, AKS, OpenShift, Rancher…)., • Advanced Linux skills (bash, network management, permissions, troubleshooting)., • Experience in remote server management., • Familiarity with cloud environments (AWS, GCP, Azure, or similar)., • Basic notions of security, risk analysis, and vulnerabilities (CVEs, OWASP...)., • Exceptionally clear, assertive, and patient communication, with the ability to explain complex technical concepts to non-technical audiences., • A proactive and solution-oriented mindset, committed to leaving no problem unsolved., • Ability to manage multiple tasks and contexts while ensuring an appropriate response for each customer. Earn extra points • Database administration knowledge (PostgreSQL is a plus)., • Remote connection management tooling (reverse tunnel, VPN, and heterogeneous environments...)., • Programming knowledge., • Previous experience supporting self-hosted and/or open-source products., • Practical knowledge of Git (repositories, commits, basic conflict resolution). What will your work be like? • Customer Interaction: You will meet (via tickets, chat, or calls) with customers from all over the world to help them install and configure their instances, and diagnose deep technical issues related to Docker, networking, configuration, and performance in their cloud or on-premise environments., • Proactive Problem Solving: You will thoroughly investigate reported bugs, performing advanced troubleshooting using SSH, log analysis, and configuration reviews. You won't just fix the problem; you'll document the root cause solution for the entire community., • Demonstration and Validation: You will collaborate on creating proof-of-concepts and technical guides that demonstrate best practices for efficiently implementing and scaling Penpot., • Communication Bridge: You will act as the essential technical link between the customer, the sales/growth team, and the development engineers, translating customer needs into actionable insights to improve our product., • Process and Documentation Management: You will help us define processes and tools to improve our documentation. Who will you be working with? At Kaleidos we have several teams: the Community team, the QA team, the Infrastructure team, and the Product team. We’re all rowing in the same direction to drive Penpot forward, but this position will be to join the daily day of the Growth Team, within the Community team. Would you like to take a deeper peek at___? What do we offer? • Salary: € 48 - 53k (gross annual salary), • Permanent contract. We’re looking for someone to stay with us for the long run!, • Flexible hours. Even better! We all work from 10am-2pm CET. You can work the rest of your hours whenever you want. Whether you’re an early bird or a night owl, you’ll be in good company!, • 37,5h/week as part of our plan for creating a better work-life balance., • 100% remote position. We maintain an office in Madrid (Spain), however, attendance at this location is discretionary. You are welcome to work remotely from any location with a reliable internet connection, provided that we share a time zone CET +/- 1 or you may choose to come to the office as often as you want., • 23 days of paid leave, plus December 24th and 31st, and the possibility to ask for 10 extra non-paid leave days. We’re super flexible with your dates, you just need to make sure it’s fine with your team., • Choose the holiday calendar of where you live or from the headquarters (Madrid)., • Continuous learning with internal and external training, conferences, and events (as a general rule we usually cover 100% of the cost). You’re encouraged to experiment with new best practices!, • Language classes on the house (eng & span): classes paid for by the company as part of your work schedule., • 2 PIWEEKs per year! A ___ is a freeform week-long hackathon where you pause your day-to-day work and focus, either alone or in a team, on a cool project! Penpot was one of the projects born in past PIWEEKs!, • Elevate your workspace. We provide a budget every 3 years to renew the equipment and after 3 years you can keep the “old” computer equipment!, • An environment where your opinion matters. We have a culture of a consensus-driven decision-making process. You’ll quickly find yourself being involved in all Kaleidos’ things., • An open-source company. Our products are open-source and we support the open source environment as much as we can. We’re fully committed., • Self-organized teams: we believe that providing autonomy and independence is key for personal and collective accountability. Teams at Kaleidos operate internally with very little hierarchy and enjoy the freedom to better organize themselves., • Alan’s health insurance through flexible compensation (coverage only in Spain). What is the process like? ¡Apply for this position if you think it could be a good match for what you are looking for in your next professional challenge! The team in charge (with technical colleagues and members of our People team) will take a look at it and, if we think it might be a good fit, you will receive a response from us as soon as possible. • If your CV meets our requirements, we will invite you to have a 25- 35 mins chat to understand your profile and your desires better. At that point, if we’re aligned, we would love you to write a cover letter about your experience and why you’re interested in joining Kaleidos., • 1.5-hour culture interview, to get a sense of how you see our culture, clear up any questions, get to know you more deeply, and for you to also get to know us., • 1.5 hour technical interview. We’ll take this time together to review your projects. The aim is to explore how you approach things, your reasoning, and how you tackle the challenges., • 1-hour interview with Pablo, our CEO. Consider this step an interview to dive deeper into Kaleidos and ask whatever you’d like!, • Optional: meet with two people from Kaleidos for a private conversation to ask any questions you may have about the company and the position.

Estamos ampliando nuestra Factoría de IA y buscamos un/a GenAI Engineer especializado en Google Cloud para diseñar y poner en producción soluciones de Generative AI (RAG y agentes) con calidad, seguridad y retorno de negocio real. Tu reto • Llevar GenAI a producción sin humo: métricas claras, costes controlados, seguridad y trazabilidad., • Crear patrones y componentes reutilizables (plantillas, librerías, buenas prácticas) para acelerar nuevos casos de uso GenAI. Tecnología con la que trabajarás • Vertex AI: modelos text/chat/embeddings, fine-tuning cuando sea necesario., • RAG: vector store, indexación con BigQuery, Dataflow y Cloud Storage; features en Feature Store si aplica., • Agentes: orquestación MCP/A2A, tool-use seguro y controles de políticas., • LLM Proxy (ej. LiteLLM) para gestionar proveedores, modelos y rate limiting con API Gateway., • Inferencia: microservicios en Cloud Run con autenticación, RBAC y auditoría., • Governanza: CI/CD, IaC, trazabilidad, drift, costes y dashboards en Looker., • Cumplimiento: GDPR, EU AI Act, IA Responsable. Lo que harás • Diseñar e implementar soluciones RAG end-to-end: ingesta, embeddings, indexación, retrieval y reranking., • Construir agentes con tool-use seguro y capacidades de planificación y memoria., • Desarrollar servicios de inferencia en Cloud Run expuestos mediante API Gateway., • Integrar y operar LLM Proxy para múltiples modelos/proveedores., • Definir pipelines de evaluación (offline/online): calidad, guardrails, red teaming, fuga de datos, toxicidad y jailbreaks., • Optimizar costes y rendimiento: routing, caching, batching, cuantización/distillation y control de latencia., • Colaborar con Data/ML/Product para reducir alucinaciones, mejorar grounding y medir impacto de negocio. Requisitos imprescindibles • 5–8+ años en Data/ML/Software con GenAI real en producción., • Experiencia con Vertex AI (chat/text/embeddings) y despliegues controlados., • Diseño y operación de RAG (vector store, indexación, evaluación de retrieval)., • Construcción de agentes con MCP/A2A y tool-use seguro., • Servicios en Cloud Run + API Gateway, CI/CD y IaC (Terraform/Ansible)., • Python y SQL, buenas prácticas, testing, logging y trazabilidad., • Conocimiento sólido de seguridad, PII y cumplimiento regulatorio (GDPR/EU AI Act). Te esperamos 📩

🌟 Sobre el proyecto Formarás parte de un proyecto digital clave, donde combinarás datos, automatización e IA para crear soluciones inteligentes y mejorar la eficiencia del eCommerce. 📌 Funciones principales • Analizar datos clave del eCommerce para generar insights y apoyar la toma de decisiones., • Crear informes y visualizaciones que permitan entender fácilmente información compleja., • Optimizar los canales digitales mediante pruebas A/B y técnicas de experimentación., • Identificar tendencias del cliente y apoyar estrategias de marketing digital basadas en datos., • Diseñar y desarrollar automatizaciones avanzadas usando IA generativa, Power Automate o n8n., • Construir asistentes inteligentes tipo “Jarvis” conectados a sistemas internos para obtener datos en tiempo real y habilitar consultas por chat o voz. 📌 Requisitos tecnológicos específicos • Experiencia en automatización con IA generativa (Copilot, GPT, LLMs)., • Expertise en Power Automate., • Conocimiento práctico de n8n para desarrollar flujos de automatización complejos., • Capacidad para montar agentes o asistentes inteligentes (“Jarvis”) conectados a sistemas internos: extracción de datos en tiempo real, automatización de emails, consultas tipo chat y funcionalidades por voz. 🎯 ¿Qué te ofrecemos? • Participación en proyectos estratégicos y altamente innovadores., • Entorno dinámico, digital y centrado en la evolución tecnológica., • Desarrollo profesional y oportunidades de crecimiento., • Retribución flexible: ticket restaurante, transporte público, guardería, seguro médico…, • Salario competitivo acorde a tu experiencia y al mercado., • Beneficios sociales: descuento de empleado, promociones exclusivas, ayudas al estudio, condiciones especiales de financiación…, • Sistema de trabajo híbrido., • Formación continua. 👉 ¡Te estamos buscando! • ¡No dejes pasar esta oportunidad! 👏✨

At ING we are looking for a Contact Center data analyst Your role and work environment: We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with the necessary information for the proper follow-up of our customer’s support activity, and for taking the strategic decisions and our way of working is proactively use the data for building consistent reports and dashboards and for taking decisions in a fast-paced environment Your key responsibilities: As a data analyst you will: Positively contribute to Build and update reports for activity follow up Run monograph analysis for deep dive on the main KPIs for all the support channels Ensure all the reports are accurate and provided in time What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • An advanced level in Excel and SQL, Valuable: SAS, Python and PowerBI, • Advanced level of English. Reading, Speaking and writing, • High analytical skills and business savvy, • Energy for designing and developing dashboards for the proper follow up of the team’s KPIs, • Enthusiasm for working in a multidisciplinary environment, and in strong coordination with another teams, inside the bank, and with our Partners., • Being able to prepare high impact executive decks with the main KPIs from the team or for incoming projects. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Senior Platform Engineer do at Busuu? At Busuu, we’re building technology that helps millions of people learn languages every day. We’re looking for a Senior Platform Engineer to help us design, scale, and improve the infrastructure that powers our platform. You’ll be part of a team focused on reliability, automation, and observability — enabling our engineers to deliver faster and with confidence. What You’ll Do • Build and scale reliable cloud infrastructure. preferably in AWS (experience with Google Cloud is also great)., • Operate and optimise Kubernetes clusters at scale., • Improve observability across systems using OpenTelemetry and New Relic., • Automate infrastructure and deployments with Terraform, Terragrunt, and GitOps (ArgoCD)., • Design and evolve secure, scalable network architectures across multiple environments., • Collaborate on CI/CD pipelines (GitHub Actions) and contribute to improving developer experience., • Participate in our on-call rotation, ensuring reliability and quick incident response. What makes a great Senior Platform Engineer at Busuu? • A solid foundation in cloud infrastructure, Kubernetes, and Infrastructure as Code., • Hands-on experience with monitoring, tracing, and logging., • Strong understanding of networking principles, routing, and connectivity in cloud-native architectures., • Programming or scripting skills (Python preferred)., • Familiarity with databases (MySQL/PostgreSQL, MongoDB, Redis) and Kafka or similar event systems., • A problem-solving mindset, comfortable taking ownership and learning new things on the fly. Nice to have • Experience supporting AI/ML workloads (model deployment, scalability, observability)., • Expertise in database performance tuning., • Experience working remotely in distributed teams. At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave, • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What Happens Next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our recruiter about your experience and the role, • Culture fit interview - On-site or video call with the Engineering Manager, • Technical questions - Technical call with the team, • Technical test - We will send you a technical test to complete in your time, • Coding review - Technical interview and task review with the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Sales Development Representative (SDR) do at Busuu? As an SDR at Busuu, you will play a key role in expanding our presence in the DACH region, driving new business, and engaging decision-makers in HR, L&D, and Procurement. Your work will directly impact revenue growth, making this one of the most strategic roles in the company. You will work closely with our Senior Business Development Manager and SDR team to identify, qualify, and convert leads into pipeline opportunities. This role is at the forefront of our expansion, offering fantastic career growth as Busuu scales. What will you do at Busuu? • Prospect & engage with HR, L&D, and Procurement professionals through email, cold calling, and social selling, • Strategically plan outreach & lead sourcing to build a strong pipeline, • Qualify leads by understanding their needs and challenges, • Schedule product demos for the Senior Business Development Manager, • Work closely with Sales & Marketing to generate new leads and maximize conversions, • Qualify and convert inbound leads, • Maintain CRM accuracy, tracking outreach and pipeline progress, • Consistently achieve monthly and quarterly targets for qualified meetings and pipeline generation. Essential Skills & Experience • Demonstrated success in a commercial or sales role, • Fluent in German + English, • Ambitious with a hunger to succeed and learn, • Proven ability to build outbound pipeline in the DACH market and create qualified opportunities through various channels by engaging decision-makers, • Strong communicator with excellent interpersonal skills, • Highly organised with solid time management skills Bonus Skills & Experience • Experience in EdTech, HRTech, or selling to L&D/Training professionals, • Fluent in French as there is scope to prospect into other global markets as we have a need for extra support to the France region but also for Rest of World, • Familiarity with HubSpot, LinkedIn Sales Navigator, Lusha, • Knowledge of MEDDPICC sales methodology, • Sales certifications or structured sales training At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave, • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What Happens Next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our team about your experience and the role, • Interview - With the Hiring Manager, • Case Study - At home case study to show off your skills, • Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

Daze es el principal fabricante de sistemas de recarga en Italia. Estamos comprometidos con la misión de facilitar la transición del mundo hacia los vehículos eléctricos y el uso de una energía más sostenible, ofreciendo a nuestros clientes productos de recarga accesibles y fáciles de usar, así como sistemas de eficiencia energética. Fundada en 2016, Daze ha recaudado más de 20 millones de euros entre capital y deuda de inversores de alto nivel. En 2024, cerramos con éxito una ronda de financiación Serie A de 15 millones de euros, liderada por CDP Venture Capital con la participación de EIC-Fund, 035 Investimenti, Founders Future, Prana Ventures y otros. Hoy hemos vendido con éxito más de 20.000 productos en Europa. La innovación es fundamental: con productos innovadores y colaboraciones significativas, Daze promueve cada vez más su visión de un ecosistema doméstico en el que la movilidad sostenible y la gestión inteligente de la energía trabajan juntas para permitir una transición energética tangible. Si eres un talento apasionado por el espíritu emprendedor, ¡únete a nuestro equipo y marca la diferencia en el sector de la transición energética! Tu Rol Actualmente buscamos una persona para incorporarse a nuestro equipo como Asistencia Técnica España e Italia. Tus Responsabilidades: • Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C;, • Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente;, • Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionando información precisa y útil;, • Colaborar con otros departamentos para resolver problemas y mejorar los procesos de asistencia;, • Monitorear y analizar el feedback de los clientes para identificar áreas de mejora y contribuir a la optimización del servicio;, • Actualizar y mantener la documentación relativa a los procedimientos de soporte técnico y a los productos;, • Participar en sesiones de formación continua para mantenerse actualizado/a sobre las novedades de la empresa y los productos ofrecidos. El Perfil que Buscamos: • Sabes cómo relacionarte con los clientes y entender sus necesidades, y sabes cómo comunicarlas a los departamentos comerciales y técnicos;, • Tienes un nivel C2 de Italiano y de Espanol;, • Preferiblemente cuentas con un diploma en disciplinas técnicas (eléctrica, electrónica, mecánica o informática);, • Preferiblemente tienes experiencia previa en entornos técnicos;, • Preferiblemente tienes experiencia en atención al cliente;, • PLUS: Conoces el idioma portugués. Lo que estamos deseando ofrecerte: • Un entorno realmente dinámico y joven: la edad media de los empleados de Daze es de 30 años, con horarios flexibles y acordados dentro de tu equipo. No prestamos especial atención a tu vestimenta, siempre que te sientas cómodo/a., • La oportunidad de trabajar en uno de los sectores con mayor crecimiento de los últimos años. Trabajar en movilidad eléctrica hoy significa tener garantizado un gran desarrollo profesional., • Una estación de trabajo personal con ordenador portátil, teclado, ratón y monitor fijo de al menos 27”., • Café y snacks totalmente gratuitos, disponibles en nuestra cocina., • Un punto de recarga para tu coche eléctrico o híbrido enchufable, alimentado con energía 100% renovable procedente de nuestra instalación fotovoltaica.

Como sabemos que el servicio al cliente es el corazón de lo que hacemos, nos encontramos en búsqueda de un/a Technical Support Specialist (Hearing HealthCare). Esta persona será la voz y el rostro de nuestras marcas, proporcionando asistencia técnica audiológica a nuestros clientes a través del uso de herramientas digitales que centralizan los diversos canales de comunicación (teléfono, correo electrónico y chat), implementando soluciones innovadoras y garantizando que las interacciones con los/as clientes/as sean memorables. 📍 Ubicación: Alcobendas 🎯 En concreto, las funciones del puesto son las siguientes: • Atender y resolver consultas e incidencias técnicas audiológicas de manera eficiente y efectiva, asegurando que cada cliente se sienta valorado y escuchado., • Mantener altos estándares de calidad en el soporte técnico, garantizando la máxima satisfacción del cliente., • Asesorar a los clientes en la resolución de problemas técnicos, conectividad y uso adecuado de los productos de audiología., • Colaborar estrechamente con otros equipos (Logística y Customer Service) para asegurar la satisfacción del cliente., • Proporcionar información clara y precisa sobre reparaciones, actualizaciones de software y consultas técnicas., • Cumplir con el código ético de la empresa, demostrando integridad y profesionalismo., • Apoyar en tareas propias del equipo de soporte técnico., • Colaborar con el Technical Support Coordinator en la implementación de políticas y procesos alineados a la transformación digital., • Mantener registros detallados de las interacciones y gestionar la base de datos con integridad., • Ofrecer orientación sobre uso y mantenimiento de productos, conectividad informática y nuevas tecnologías., • Participar en la mejora continua de procesos y en la implementación de nuevas soluciones. ✅Requisitos: • Estudios en Audiología., • Experiencia mínima de 5 años en atención al cliente, con habilidades comunicativas y escucha activa., • Conocimiento de productos y servicios de audiología., • Amplios conocimientos informáticos y familiaridad con sistemas de gestión de servicio (Service Cloud)., • Experiencia en CRM y conocimientos deseables en ERP Financieros – Ventas (MS AX – Salesforce). ✅Habilidades clave: • Habilidades prácticas en resolución de problemas audiológicos e informáticos., • Dominio avanzado de herramientas ofimáticas y Microsoft 365., • Conocimientos en microinformática y resolución de incidencias de Windows (hardware y software)., • Se valorará inglés y certificación HIMSA (base de datos Noah)., • Orientación al cliente y vocación de servicio., • Trabajo en equipo y colaboración interdepartamental., • Empatía y comunicación efectiva (oral y escrita)., • Proactividad, iniciativa y compromiso con la mejora continua., • Excelentes habilidades organizativas y multitarea., • Adaptabilidad a nuevas herramientas y tecnologías., • Asertividad y gestión de conflictos. 🤝 ¿Qué ofrecemos? • Contrato indefinido, • Centro de trabajo en Alcobendas, • Teletrabajo 1,5 días a la semana, • Horario: L-J de 9:00 a 18:00 | V de 8:00 a 15:00, • Formar parte de una empresa internacional con propósito: mejorar la calidad de vida de las personas., • Un entorno colaborativo, estable y con oportunidades de desarrollo. ¿Por qué Demant? Porque creemos en el poder de la comunicación para transformar experiencias. Aquí tendrás la oportunidad de crecer, innovar y dejar huella. 📩 ¿Te interesa? ¡Queremos conocerte!

Are you interested in languages, education and technology and want to work in one of the world's best EdTech startups? Then join us and be part of an ambitious and talented team that revolutionises how we learn languages. About us Busuu is the app that makes learning a language easier for everyone and proves that learning a language must not be done in a classroom. We are the world's largest language learning community with over 100 million users from 190 countries, growing at up to 50,000 new users per day. We make learning a language easy by combining AI-powered courses with instant feedback from our global community of native speakers and live tutoring from qualified teachers across the world. If you are passionate about languages, want to work with smart, creative, energetic people and possess the initiative, confidence and good judgement to make independent decisions every day - then you are probably the perfect addition for our growing team. What does an Android Engineer do at Busuu? As an Android Engineer, you’ll be working on our flagship. shipping to over 40 countries throughout the world in over 10 languages, offering our users a huge variety of languages to learn from. You’ll think about how users interact with our learning experience, how to help them learn better and faster and then build an experience that everyone can enjoy learning with. You’ll be learning fast through different initiatives (guilds, reading clubs, learning together meetings, personal learning budget…), and keeping up with the latest industry standards. Our tech stack: Our project is based on Clean Architecture principle and MVVM. Working in an agile team (Scrum), we like to brainstorm during problem-solving. Our code base is around 85% Kotlin at the moment and we make use of Dependency Injection and libraries such as Retrofit, Hilt, Coroutines, Room, Mockk and others. What makes a great Android Engineer at Busuu? • Professional Android development experience, with a history of shipping Android apps, • Previous involvement in entire app development lifecycle, from project creation through coding & QA to app store deployment, • Knowledge in unit testing in Android (Mockk would be perfect), • Good foundation in Android UI principles. You will be working with a UX team, but your suggestions and design ideas will be appreciated and considered, • Understanding of web services and REST APIs, • Good understanding of Android app architecture and use of design patterns, • Strong OO skills, experience with Kotlin with an appreciation for pragmatism and simplicity in code, • Pro-active and eager to take responsibility for their domain by monitoring and flagging issues., • An instinct for excellent app design and user experience Being a part of Busuu - How do things work: We are acutely aware that we are in unprecedented times and like all companies, we need to adapt to this in order to safeguard our Busuu community. In order to do this, we are constantly reviewing the government guidelines and adapting accordingly to accommodate the physical and mental well-being of our employees. In the current global climate, some of our team events are virtual and some of our benefits have been amended. At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks, fresh fruit, and free dinner of your choice if you need to stay late, • Busuu offers a great Private Health Insurance scheme, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave, • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Friday socials, quarterly team, and company events What happens next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. The hiring process for Android Engineer is the following steps: • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our recruiter about your experience and the role, • Technical questions - Technical call with the Android team, • Technical test - We will send you a technical test to complete in your time, • Coding review - Technical interview and task review with the Android team, • Culture fit interview - On-site or video call with the Engineering Manager Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgment-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say. Related content

🌟 Join Allente as a Hero! 🌟 Are you ready to take on an exciting adventure with Allente? We're on the lookout for enthusiastic individuals to join our team and make a difference! 🚀💼 ✨ Your Mission: • Become a Hero: Provide top-notch support via phone, email, or chat, ensuring our users have an awesome experience. 📞💬, • Tech-Savvy Superhero: Help customers enjoy every bit of our services without missing out on anything! 🦸 ♂️🦸 ♀️, • Empathetic Professional: Solve customer issues with a smile, building trust and satisfaction. 😊💪, • Frontline Support: Be the first point of contact for both B2B and B2C clients. 🌐🤝 🤝 What We Need: • Team Player with a Sense of Humor: Collaborate with us, bringing your passion for tech and creativity. 😄🤝, • Customer-Centric Mindset: Focus on delivering the best for our customers every time. ❤️🎯, • Language Maestro: Danish (C1) fluency and English (B2) proficiency are your superpowers., • Administrative & Tech Proficiency: Strong skills in administration and technology are a plus! 🧑 💻📊 🎁 What We Offer: • 💰 Salary: 11,000 PLN gross monthly for full-time, with part-time options available., • ✈️ Relocation Support: Move to Warsaw with ease – we cover flight tickets and 4 weeks of accommodation! 🏠🛬, • 🎉 Equal Opportunity: We welcome everyone, ensuring fairness and equal standards for all. 🌈⚖️, • We Care About You: Enjoy social benefits, MyBenefit cafeteria, private medical care, and life insurance. 🏥💖, • Skill Development: Enhance your skills with our comprehensive training programs. 📚🚀, • Career Path: Accelerate your career in a dynamic and growing environment. 📈🌟, • Global Work Environment: Connect with colleagues from around the world and expand your cultural horizons. 🌍🌐 Ready to be a part of Allente's dynamic team? Apply now and start your journey to becoming a hero! 🌟💼

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos una FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. Funciones ¿Qué funciones puedes realizar? -Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatApp…) realizando apertura y consulta de siniestros. -Resolución de dudas. -Actualización de datos personales Requisitos ¿Qué buscamos? -Estudios mínimos FP Grado medio/superior -Ofimática a nivel usuario. -Experiencia de teleoperador/a. Se ofrece ¿Qué te podemos ofrecer? Contrato laboral con retribución fija competitiva ( 12.854,77 €/año) en función de las horas trabajadas. Interesante retribución variable ( 5%) por consecución de objetivos, pagados mensualmente. Jornada intensiva del 75,5% ( 6 horas de 09:00 a 15.00) Convenio Contac Center Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público Formación a cargo de la Compañía. Posibilidad de desarrollo profesional. Ubicación: Madrid- C/ Juan Esplandiu 13 !! te estamos esperando!!

🚀 Senior Talent Acquisition Partner - GTM / Sales 📍 Hybrid in Madrid 📄 Fixed Term Contract - 6 months We’re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You’ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. 🌟 What You’ll Do: • Own end-to-end hiring across several key business areas, • Manage the data as we hire, looking for more than just activity - helping managers make better decisions, • Build trusted partnerships with hiring managers, • Source top talent through creative and strategic methods, • Deliver a seamless, high-quality candidate experience, • Drive continuous improvement in how we hire, • Help build out recruitment strategies that will support hiring over the next 12 to 24 months 🔍 What You Bring: • 5+ years in full-cycle recruitment, • Proven track record in GTM hiring, • Confident working independently and managing stakeholders, • Hands-on sourcing experience across passive and active talent pools, • Driven, adaptable, and outcomes-focused, • Build real Trust with our client 💬 Let’s Talk! This is a fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let’s chat! 👋

Do you want to start your career in IT? IT Customer Support Representative French/English Your main responsibilities As a IT Support Specialist, you will join an experienced team of 1st Line Support, your key responsibility will be providing technical support by email, chat and phone to our customers from different countries on OVHcloud products. In addition, you are also responsible for commercial activities in order to develop existing customers. Your future impact In 6 months you will have accomplished • Inform and help customers via email, chat and phone on OVHcloud products and services, • Troubleshoot and fix general and specific problems related to web services (domains, web hosting, emails, office 365, etc.), • Quickly identify the type of customer in order to provide adequate responses and solution(s) to fulfill customer’s expectations, • Keep customers updated on the progress of incidents, classifying, escalating and reassigning their requests internally, if necessar And in 1 year you will have mastered • Provide excellent customer service listening, analyzing and making recommendations (guide the customer towards a profitable solution) to OVHcloud Premium customers and Partners, • Provide pre and post-sale commercial support, • Deal with customer’s requests and questions related to payments and invoices (billing) Skills required : • Basic technical knowledge in products: domains names, web hosting, emails, etc., • Understanding of networking, protocols (FTP, TCP/UDP, etc.), DNS, CMS, HTML, Firewall, etc., • General knowledge of Linux and Windows Server, • PHP, MySQL and basic Linux commands (curl, whois, dig, etc.) knowledge is a plus, • Excellent communication, organization and customer service skills, • Strong teamwork skills, positive attitude, dynamic and enthusiastic, • Passionate for technology and willing to learn and develop himself/herself, • Proficiency in French and English are essential. Ability to communicate at an advanced level in a third language is nice to have (Portuguese, Spanish, Italian or German).

El grupo educativo Namencis busca un Asesor Comercial altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: • Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas., • Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads., • Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: • Experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito., • Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle., • Habilidad para cerrar ventas y alcanzar metas de ventas establecidas., • Fuertes habilidades de comunicación verbal y escrita., • Orientación a los detalles y capacidad para gestionar múltiples tareas., • Mentalidad orientada a resultados y pasión por los retos., • Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial - Closer es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

¡Servinform continúa ampliando su equipo! Somos una compañía de referencia en soluciones de servicios, con más de 6.000 profesionales que colaboran con más de 1.500 empresas en ámbitos como atención al cliente, backoffice, marketing, gestión documental, telecomunicaciones, IT y redes sociales. Actualmente buscamos incorporar a un/a Técnico/a de Planificación y Workforce para reforzar el equipo que da soporte a nuestros servicios de Contact Center y BackOffice. Tus responsabilidades principales serán: • Controlar en tiempo real la actividad del servicio (llamadas, correo, WhatsApp y chat), asegurando el cumplimiento de los niveles de servicio y la correcta gestión de estados del personal operativo., • Revisar resultados, detectar desviaciones respecto a las previsiones y elaborar informes que faciliten la toma de decisiones., • Ajustar la planificación y el dimensionamiento de turnos según necesidades operativas, campañas, periodos de vacaciones y mantenimiento., • Identificar incidencias y coordinarte con las áreas de Operaciones, Calidad, Formación y RRHH para garantizar la eficiencia del servicio., • Jornada completa de 39 horas semanales., • Turnos fijos disponibles: turno de tarde: entre 16:00 y 00:00 h y turno de mañana: entre 08:00 y 18:00 h., • Posibilidad de jornada hibrida, • Retribución por convenio de contact center, • Convenio: Contact Center., • Formación remunerada integrada en el puesto. REQUISITOS MÍNIMOS: • Informática: Nivel avanzado de Office, especialmente Excel, • Manejo avanzado de Google Sheets, • Experiencia previa como Force o Coordinación de Contact Center con labores de conducción, • Conocimientos de KPI’s operativos de Contact Center: AHT, ASA, FCR, SLA, ocupación, adherencia, forecast, etc., • Comprensión de la dinámica operativa de un Contact Center (multicanal: voz, email, chat, redes sociales)., • Capacidad analítica y orientación a resultados., • Experiencia en entornos multilingües o internacionales., • Conocimientos básicos de SQL o lenguajes de automatización (Python, R) para análisis avanzado., • Capacidad de liderar proyectos de optimización de recursos., • Certificación o formación específica en Workforce Management.

Do you want to start your career in IT? IT Customer Support Representative French/English Your main responsibilities As a IT Support Specialist, you will join an experienced team of 1st Line Support, your key responsibility will be providing technical support by email, chat and phone to our customers from different countries on OVHcloud products. In addition, you are also responsible for commercial activities in order to develop existing customers. Your future impact In 6 months you will have accomplished • Inform and help customers via email, chat and phone on OVHcloud products and services, • Troubleshoot and fix general and specific problems related to web services (domains, web hosting, emails, office 365, etc.), • Quickly identify the type of customer in order to provide adequate responses and solution(s) to fulfill customer’s expectations, • Keep customers updated on the progress of incidents, classifying, escalating and reassigning their requests internally, if necessar And in 1 year you will have mastered • Provide excellent customer service listening, analyzing and making recommendations (guide the customer towards a profitable solution) to OVHcloud Premium customers and Partners, • Provide pre and post-sale commercial support, • Deal with customer’s requests and questions related to payments and invoices (billing) Skills required : • Basic technical knowledge in products: domains names, web hosting, emails, etc., • Understanding of networking, protocols (FTP, TCP/UDP, etc.), DNS, CMS, HTML, Firewall, etc., • General knowledge of Linux and Windows Server, • PHP, MySQL and basic Linux commands (curl, whois, dig, etc.) knowledge is a plus, • Excellent communication, organization and customer service skills, • Strong teamwork skills, positive attitude, dynamic and enthusiastic, • Passionate for technology and willing to learn and develop himself/herself, • Proficiency in Portuguese and English are essential. Ability to communicate at an advanced level in a third language is nice to have (French, Spanish, Italian or German).

Job Description Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Learning Designer - German do at Busuu? You’ll work on shaping an impactful language learning experience for over 120+ million learners in over 190 countries. You will be responsible for designing, maintaining and improving our German content, ensuring that learners can progress and apply their language skills in a real-world and professional context. In this role, you will combine pedagogical expertise, learner data, and competitive insights to create effective, engaging, and accessible content. You will also contribute to the evolution of Busuu’s AI driven features, ensuring that AI enhances the learning journey while crafting a cohesive meaningful experience for the learners. On a day-to-day basis, your responsibilities are likely to include: • Create, maintain and update our German syllabi and lessons, applying best pedagogical and instructional design principles for digital language learning, • Working with Busuu’s content management system to build and publish new content and maintain existing courses, • Checking and critiquing other team members’ lesson plans as part of our internal quality assurance process, • Analyse learner data and conduct research to identify content gaps and opportunities, challenges and usage patterns while keeping up to date with competitors and trends, • Contribute to the evolution of the product, ensuring our methodology adapts to new technology and features as they emerge, • Collaborate with Product and Engineering teams to contribute to the evolution of our courses and AI features and make sure they are aligned with our learners’ needs Essential Skills And Experience • Masters-level qualification in languages, linguistics or education, • Proven experience teaching German as a foreign language, • Experience creating lesson content and planning your own lessons, • Deep understanding of German grammar and language systems, • Interest in and / or experience with AI in education, • Data-driven mindset to make the best decisions for learners needs, • Both native and non-native speakers of {language} are welcome to apply, but a C2 level mastery of the language is expected., • Advanced proficiency in English (C1 or above) Bonus Skills And Experience • Experience working in an Edtech company, • Experience learning a foreign language, • Experience in using a Content Management system, • Experience in prompt writing for Large Language Models such as ChatGPT for educational purposes At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks, fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • Wellness platform (Wellhub) with access to wide range of fitness and wellbeing resources, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave (depending on location), • Staying connected as a team is very important to us, so we have lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events What happens next? We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. The hiring process for this role has the following 4 steps: • CV application review - We will review it as quickly as possible and update you on the next steps, • Let’s chat - Quick chat with a member of our team about your experience and the role, • Interview - With the Hiring Manager, • Test - You will be asked to complete a 90-minute home test to see your language skills & pedagogic approach, • Interview and Meet the team - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgment-free zone to speak freely.

El grupo educativo Namencis busca un Asesor Comercial (Setter) , que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial (Closer), altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: • Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas., • Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads., • Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: • Experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito., • Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle., • Habilidad para cerrar ventas y alcanzar metas de ventas establecidas., • Fuertes habilidades de comunicación verbal y escrita., • Orientación a los detalles y capacidad para gestionar múltiples tareas., • Mentalidad orientada a resultados y pasión por los retos., • Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial - Setter es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

Senior Talent Acquisition Partner - GTM / Sales &##Hybrid in Madrid &##Fixed Term Contract - 6 months We’re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You’ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. &##Manage the data as we hire, looking for more than just activity - helping managers make better decisions Deliver a seamless, high-quality candidate experience Help build out recruitment strategies that will support hiring over the next 12 to 24 months &##5+ years in full-cycle recruitment ~ This is a fixed-term contract with the chance to extend. Let’s chat! &##

Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C; Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente; Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionand

Tus principales responsabilidades: Atender consultas de clientes de forma cordial y eficiente (teléfono, correo, chat online) Asesoramiento básico sobre aspectos técnicos de las motocicletas Registrar y gestionar información en nuestras plataformas digitales. En Motoscoot, estamos buscando un/a

Capacidad para montar agentes o asistentes inteligentes (“Jarvis”) conectados a sistemas internos: extracción de datos en tiempo real, automatización de emails, consultas tipo chat y funcionalidades por voz. Sobre el proyecto Formarás parte de un proyecto digital clave, donde combinarás dato

Do you want to start your career in IT? IT Customer Support Representative French/English Your main responsibilities As a IT Support Specialist, you will join an experienced team of 1st Line Support, your key responsibility will be providing technical support by email, chat and phone to our custo

is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona , we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers. Role Overview We are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market . As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat — while ensuring every customer receives a high-quality and satisfying service experience. Deliver excellent customer support to Turkish-speaking clients. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Record all interactions accurately in the company’s CRM system. Fluent Turkish (native level) and good command of English (working proficiency). Basic computer literacy (MS Office, CRM systems, or similar tools). Prior experience in customer service, support, or call centers is an asset but not required. &##Office Address:

En Motoscoot, estamos buscando un/a Asesor/a de Atención al Cliente con interés en el mundo de las motocicletas para dar soporte a nuestros clientes y contribuir a una experiencia de servicio excepcional. Atender consultas de clientes de forma cordial y eficiente (teléfono, correo, chat online) -

JOB DESCRIPTION : Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience. Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience. Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust. Frontline Support for All: Assist both B2B and B2C clients as the first point of contact. OUR REQUIREMENTS: Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity. Customer-Centric Mindset: Prioritize the customer experience in every interaction. Language Maestro: Fluent in Danish (C1) and proficient in English (B2) . Administrative & Tech Proficiency: Possess strong administrative and technical skills. WE OFFER: Salary: 11.000,00 PLN gross monthly, Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation, Equal opportunities for all , regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge, We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance. Skill Development: Gain new skills through comprehensive training programs. Career Path: Enjoy rapid advancement and professional growth in a dynamic environment. Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Senior Talent Acquisition Partner - GTM / Sales &##Hybrid in Madrid &##Fixed Term Contract - 6 months We’re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You’ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. &##Manage the data as we hire, looking for more than just activity - helping managers make better decisions Deliver a seamless, high-quality candidate experience Help build out recruitment strategies that will support hiring over the next 12 to 24 months &##5+ years in full-cycle recruitment ~ This is a fixed-term contract with the chance to extend. Let’s chat! &##

At ING we are looking for a Contact Center data analyst We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with

Mobile Developer – 6-Month Permenant Contract | Zaragoza (Hybrid)Are you ready to create next-generation mobile experiences? We’re seeking a Mobile Developer to join a pioneering Quantum AI team building cutting-edge applications for iOS, Android, and LLM-powered platforms that deliver real-world impact for global enterprises.What You’ll Do:Design, build, and maintain native iOS (Swift/Objective-C) and Android (Kotlin/Java) applications.Integrate AI, LLM, and NLP capabilities for seamless chat, text, and recommendation features.Collaborate with designers, product managers, and AI engineers to deliver engaging, high-performance user experiences.Connect apps to cloud services and APIs, ensuring secure and real-time delivery of AI outputs.Write clean, efficient, maintainable code, troubleshoot issues, and optimize for quality and scalability.Monitor performance, contribute to code reviews, and support app deployment to the App Store and Google Play.What We’re Looking For:Bachelor’s degree in Computer Science, Software Engineering, or related field.1-5 years’ experience developing and releasing iOS and Android applications, including API/cloud integrations.Strong proficiency in Swift/Objective-C and Kotlin/Java.Familiarity with mobile UI/UX design principles, Git, and Android Studio/Xcode.Experience integrating mobile apps with RESTful APIs and cloud services.Excellent communication skills and ability to work in a cross-functional team.Interested? Apply now or reach out directly:

Tus principales responsabilidades: Atender consultas de clientes de forma cordial y eficiente (teléfono, correo, chat online) Asesoramiento básico sobre aspectos técnicos de las motocicletas Registrar y gestionar información en nuestras plataformas digitales. En Motoscoot, estamos buscando un/a

We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. What does a Learning Designer - German do at Busuu? You will be responsible for designing, maintaining and improving our German content, ensuring that learners can progress and apply their language skills in a real-world and professional context. In this role, you will combine pedagogical expertise, learner data, and competitive insights to create effective, engaging, and accessible content. Create, maintain and update our German syllabi and lessons, applying best pedagogical and instructional design principles for digital language learning Working with Busuu’s content management system to build and publish new content and maintain existing courses Checking and critiquing other team members’ lesson plans as part of our internal quality assurance process Analyse learner data and conduct research to identify content gaps and opportunities, challenges and usage patterns while keeping up to date with competitors and trends Masters-level qualification in languages, linguistics or education Proven experience teaching German as a foreign language Experience creating lesson content and planning your own lessons Deep understanding of German grammar and language systems Interest in and / or experience with AI in education Data-driven mindset to make the best decisions for learners needs Both native and non-native speakers of {language} are welcome to apply, but a C2 level mastery of the language is expected. Advanced proficiency in English (C1 or above) Experience in using a Content Management system Experience in prompt writing for Large Language Models such as ChatGPT for educational purposes You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working Staying connected as a team is very important to us, so we have lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events Let’s chat - Quick chat with a member of our team about your experience and the role Test - You will be asked to complete a 90-minute home test to see your language skills & pedagogic approach We pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise.

En CAPITOLE estamos en constante crecimiento y queremos seguir haciéndolo contigo. Buscamos un/a Genesys Cloud Enginee r con experiencia en diseño , desarrollo e integración de soluciones multicanal (voz, chat, bots), automatización de procesos y pruebas. Trabajaras a diario con equipos de desarrollo, QA y operaciones. ¿Qué buscamos? +4 años utilizando Genesys Cloud ( Architect, ACD, IVR, Queues, Callbacks, Bots ). Conocimientos de APIs , Webhooks , Dialog Engine Bot Flows y Bot Connector . Experiencia en automatización de pruebas (Selenium, Postman, Gherkin) Integración de bots externos de terceros Valorable : conocimientos de CI/CD ( Jenkins , GitHub Actions , Azure DevOps ) Idiomas: Español e Inglés B2 en adelante (capacidad para llevar reuniones técnicas) ¿Por qué CAPITOLE? • Presupuesto individual de formación de 1200 €. • Retribución flexible. • Grandes descuentos en centros deportivos (Wellness). • Seguro médico privado gratuito. • Revisiones mensuales con tu equipo para recibir feedback continuo. • Team buildings. ¡No te puedes perder la Pool Party ni nuestra cena de Navidad! • Descuentos en marcas internacionales para empleados (Club Capitole). ¿Aún no nos conoces? ¡ Descúbrenos ! ¡No dudes en enviarnos tu perfil; estamos ansiosos por conocerte! Capitole | Empowering people, unlocking technology innovation #CAPITOLECONSULTING El empleado/a se adherirá a las políticas de seguridad de la información: - Tendrá acceso a la información confidencial relativa a Capitole y al proyecto en el que trabaja. - Tendrá que cumplir las políticas de seguridad y las políticas internas de la empresa y cliente. - Tendrá que firmar un NDA.

Mobile Developer – 6-Month Permenant Contract | Zaragoza (Hybrid) Are you ready to create next-generation mobile experiences? We’re seeking a Mobile Developer to join a pioneering Quantum AI team building cutting-edge applications for iOS, Android, and LLM-powered platforms that deliver real-world impact for global enterprises. What You’ll Do: Design, build, and maintain native iOS (Swift/Objective-C) and Android (Kotlin/Java) applications. Integrate AI, LLM, and NLP capabilities for seamless chat, text, and recommendation features. Collaborate with designers, product managers, and AI engineers to deliver engaging, high-performance user experiences. Connect apps to cloud services and APIs, ensuring secure and real-time delivery of AI outputs. Write clean, efficient, maintainable code, troubleshoot issues, and optimize for quality and scalability. Monitor performance, contribute to code reviews, and support app deployment to the App Store and Google Play. What We’re Looking For: Bachelor’s degree in Computer Science, Software Engineering, or related field. 1-5 years’ experience developing and releasing iOS and Android applications, including API/cloud integrations. Strong proficiency in Swift/Objective-C and Kotlin/Java . Familiarity with mobile UI/UX design principles, Git, and Android Studio/Xcode. Experience integrating mobile apps with RESTful APIs and cloud services. Excellent communication skills and ability to work in a cross-functional team. Interested? Apply now or reach out directly:

What you will do to help drive energy transition: · Handling and documentation (via salesforce) of all partner inquiries, both pre-sales and post-installation, about our battery storage systems and chargers via telephone, chat, and emails · Remote technical diagnosis of the performance of the battery storage systems and charger · On-Site technical diagnosis and support of the battery storage systems and charger · Plan on-site assignments for service technicians for fault clearance and maintenance. · Provide continuous feedback on service processes as well as proposals for improvement. · Organization and execution of technical trainings for sonnen partners · Spare Parts Management for local stocks · Regular virtual meetings with our Premium Partners in Spain to discuss service-related topics What you will need on that journey: · You have a technical studies/training with several years of relevant professional experience in the mentioned tasks. · You have at least 3+ years of expertise in the Solar industry (inverters, storage) and you are passionate about Energy Storage and Renewable Energy. · You are a problem solver who enjoys a challenge and never gives up until a problem is fixed and bring excellent communication skills. · You bring experience with CRM systems and case/ticketing systems. · You have a customer and service focus, team skills, and social competence. · You are, preferably, a native Spanish speaker and are fluent in English (additional languages are an advantage – German, Italian, Dutch, Danish, Swedish, French, etc.)

Tus principales responsabilidades: Atender consultas de clientes de forma cordial y eficiente (teléfono, correo, chat online) Asesoramiento básico sobre aspectos técnicos de las motocicletas Registrar y gestionar información en nuestras plataformas digitales. En Motoscoot, estamos buscando un/a

Job : Full Stack Engineer ( MERN Stack ) Type : Full-time / Hybrid (3/2) Level : Mid-Senior Kincode AI is redefining how companies build, measure, and scale culture. We’re the Culture Copilot : an AI-powered platform that helps organizations transform culture through daily pulse insights, recognition, performance reviews, manager enablement, and proactive, AI-driven people intelligence. We recently won the HR Innovation Summit 2025 – Tendencias y Futuro award, competing against more than 150 companies. We’re now moving from early adopters to fast-growth, and we’re hiring our first full-stack engineer to join the founding team. This is a founding-team engineering seat . Your work will define the architecture, scalability, reliability, and user experience of the entire product. You will become the engineering backbone of a product used daily by thousands of employees across Slack, Teams, Google Chat, web, and mobile. Daily culture data pipelines Our full React + Node.js + MongoDB platform Integrations with Microsoft, Google, Slack, HRIS, and more Build new features end-to-end across Node.js, Express, MongoDB, React.js and Tailwind . Ship high-quality code with tests (Jest/Mocha), monitoring, and clean documentation. Contribute to platform performance: caching, job schedulers, queue management (BullMQ), DB indexing. Build integrations with Slack, Teams, Google Chat, and HR systems (Factorial, Personio, BambooHR, etc.). Solid experience building full-stack apps (3–6+ years). Expert-level in Node.js/Express , MongoDB , React.js , TypeScript is a plus. Comfortable designing MongoDB schemas & optimized aggregations. Experience with Slack, MS Teams or Google Chat bots. iOS (Swift) exposure is a plus (not required). Heroku, Vercel, Redis, GitHub Actions. You’ll work across backend, frontend, AI, and integrations. Architecture + problem-solving discussion ( CEO - Miguel) #

Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C; Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente; Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionand

Enjoy rapid advancement and professional growth in a dynamic environment. Provide assistance to customers, ensuring they never miss out on any service experience. Provide essential support via phone, email, or chat, ensuring users have the best experience.

We’re building a squad of Game Presenters to join our international crew in one of Europe’s most affordable, underrated capitals. What You’ll Be Doing: Go live on camera in a high-tech studio (think Twitch meets Vogue) Host games, chat with players, and keep the energy high Get pro hair & make

Daze es el principal fabricante de sistemas de recarga en Italia. Estamos comprometidos con la misión de facilitar la transición del mundo hacia los vehículos eléctricos y el uso de una energía más sostenible, ofreciendo a nuestros clientes productos de recarga accesibles y fáciles de usar, así como sistemas de eficiencia energética. Fundada en 2016, Daze ha recaudado más de 20 millones de euros entre capital y deuda de inversores de alto nivel. En 2024, cerramos con éxito una ronda de financiación Serie A de 15 millones de euros, liderada por CDP Venture Capital con la participación de EIC-Fund, 035 Investimenti, Founders Future, Prana Ventures y otros. Hoy hemos vendido con éxito más de 20.000 productos en Europa. La innovación es fundamental: con productos innovadores y colaboraciones significativas, Daze promueve cada vez más su visión de un ecosistema doméstico en el que la movilidad sostenible y la gestión inteligente de la energía trabajan juntas para permitir una transición energética tangible. Si eres un talento apasionado por el espíritu emprendedor, ¡únete a nuestro equipo y marca la diferencia en el sector de la transición energética! Actualmente buscamos una persona para incorporarse a nuestro equipo como Asistencia Técnica España e Italia . Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C; Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente; Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionando información precisa y útil; Monitorear y analizar el feedback de los clientes para identificar áreas de mejora y contribuir a la optimización del servicio; Actualizar y mantener la documentación relativa a los procedimientos de soporte técnico y a los productos; Participar en sesiones de formación continua para mantenerse actualizado/a sobre las novedades de la empresa y los productos ofrecidos. Sabes cómo relacionarte con los clientes y entender sus necesidades, y sabes cómo comunicarlas a los departamentos comerciales y técnicos; Tienes un nivel C2 de Italiano y de Espanol ; Preferiblemente cuentas con un diploma en disciplinas técnicas (eléctrica, electrónica, mecánica o informática); Preferiblemente tienes experiencia previa en entornos técnicos; Preferiblemente tienes experiencia en atención al cliente; PLUS: Conoces el idioma portugués. Un entorno realmente dinámico y joven : la edad media de los empleados de Daze es de 30 años, con horarios flexibles y acordados dentro de tu equipo. No prestamos especial atención a tu vestimenta, siempre que te sientas cómodo/a. La oportunidad de trabajar en uno de los sectores con mayor crecimiento de los últimos años. Trabajar en movilidad eléctrica hoy significa tener garantizado un gran desarrollo profesional. Una estación de trabajo personal con ordenador portátil, teclado, ratón y monitor fijo de al menos 27”. Café y snacks totalmente gratuitos, disponibles en nuestra cocina. Un punto de recarga para tu coche eléctrico o híbrido enchufable, alimentado con energía 100% renovable procedente de nuestra instalación fotovoltaica.

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We are seeking a customer-focused and detail-oriented Customer Care Specialist to cover our weekend shifts. This role will champion the customer experience across our digital products, ensuring that every interaction reflects our mission: making life easier for travelers . ~ Customer Care Specialist for the Portuguese and Spanish markets – fluent Spanish and native-level Portuguese skills required. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalised solutions, while consistently representing our brand with professionalism and empathy. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Ensure customer satisfaction and provide professional customer support. Discuss with customers on different channels and provide information on the company’s products and services. Take the extra mile to engage customers. Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition. Liaise with other departments and provide support to them. Claims Support: Native-level Portuguese skills and fluent spanish. At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry). Email/Chat/Voice) Schedule: Full Time ~100% Remote (we have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too). *We can only consider candidates who are Spanish residents and with the necessary documentation to legally work in the country. Indefinite contract. Competitive annual salary + variable based on your performance. Flexible and good work environment.

Desarrollo de agentes inteligentes en Copilot Studio con IA generativa. Capacidad para montar agentes o asistentes inteligentes (“Jarvis”) conectados a sistemas internos: extracción de datos en tiempo real, automatización de emails, consultas tipo chat y funcionalidades por voz. Sobre el pr

We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. What does a Learning Designer - German do at Busuu? You will be responsible for designing, maintaining and improving our German content, ensuring that learners can progress and apply their language skills in a real-world and professional context. In this role, you will combine pedagogical expertise, learner data, and competitive insights to create effective, engaging, and accessible content. Create, maintain and update our German syllabi and lessons, applying best pedagogical and instructional design principles for digital language learning Working with Busuu’s content management system to build and publish new content and maintain existing courses Checking and critiquing other team members’ lesson plans as part of our internal quality assurance process Analyse learner data and conduct research to identify content gaps and opportunities, challenges and usage patterns while keeping up to date with competitors and trends Masters-level qualification in languages, linguistics or education Proven experience teaching German as a foreign language Experience creating lesson content and planning your own lessons Deep understanding of German grammar and language systems Interest in and / or experience with AI in education Data-driven mindset to make the best decisions for learners needs Both native and non-native speakers of {language} are welcome to apply, but a C2 level mastery of the language is expected. Advanced proficiency in English (C1 or above) Experience in using a Content Management system Experience in prompt writing for Large Language Models such as ChatGPT for educational purposes You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working Staying connected as a team is very important to us, so we have lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events Let’s chat - Quick chat with a member of our team about your experience and the role Test - You will be asked to complete a 90-minute home test to see your language skills & pedagogic approach We pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise.

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group.En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas.Seas como seas y sientas como sientas, en Claire Joster tendrás un sitio para brillar.En Claire Joster, buscamos un Responsable customer service con inglés C1 para una empresa especializada en el alquiler turístico de lujo. El responsable del Departamento de Customer Service será el encargado de liderar y optimizar la experiencia del cliente en todas las etapas del viaje: desde la reserva hasta el post-estancia. Su objetivo principal será garantizar un servicio excepcional, resolviendo incidencias con eficiencia, manteniendo altos estándares de satisfacción y asegurando la fidelización de los huéspedes.FUNCIONESGestión del equipo de Customer Service:Reclutar, formar, motivar y evaluar al equipo de atención al cliente.Planificar turnos y asegurar cobertura 24/7.Atención y soporte al cliente:Supervisar los canales de comunicación (teléfono, email, chat, WhatsApp, plataformas OTA, etc.).Asegurar la resolución ágil y satisfactoria de incidencias, reclamaciones y solicitudes especiales.Coordinarse con los departamentos de Limpieza, Mantenimiento y Operaciones para garantizar una experiencia sin fricciones.Control de calidad y mejora continua:Diseñar e implementar protocolos de atención estandarizados.Medir la satisfacción del cliente (NPS, reviews, encuestas internas).Analizar feedback de huéspedes y proponer planes de mejora.Gestión de reputación online:Supervisar y responder a reseñas en plataformas como Airbnb, Booking, Google, etc.Mantener una comunicación empática, profesional y alineada con la marca.Gestión de herramientas y sistemas:Administrar el CRM y las herramientas de gestión de reservas (PMS, channel manager, etc.).Coordinar integraciones tecnológicas para optimizar la atención y la eficiencia operativa.Reporting y KPIs:Elaborar informes de desempeño del departamento (tiempos de respuesta, satisfacción, incidencias, etc.).Presentar resultados y planes de acción a la dirección.REQUISITOSInglés C1 + Castellano + catalán (no indispensable, pero valorable)Formación superior en Turismo, ADE, Comunicación o similar.Experiencia mínima de 3 años en puestos de atención al cliente o gestión de operaciones dentro del sector hospitality o alquiler vacacional.Experiencia liderando equipos.Manejo avanzado de herramientas digitales: PMS, CRM, canales OTA, Excel, etc.Habilidades de comunicación, empatía y resolución de conflictos.Orientación a resultados y al detalle.OFRECENHorario 10h a 18h de lunes a domingo con 2 días de fiesta.Contrato indefinido, jornada completa.Incorporación en 2 semanasIncorporación a una empresa en crecimiento dentro del sector turístico.Posibilidad de desarrollo profesional y participación en proyectos estratégicos.Entorno dinámico, joven y multicultural.Condiciones salariales competitivas según experiencia.Aplica y te llamaremos.

Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C; Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente; Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionand

Deine Aufgaben: • Aufbau und Pflege von Affiliate-Partnerschaften (E-Mail, Chat, persönliche Meetings) • Unterstützung bei der Aktivierung von Partnern und der Optimierung ihrer Performance • Analyse von Kampagnendaten und Ableitung konkreter Maßnahmen • Identifikation und Ansprache neuer

Provide essential support via phone, email, or chat, ensuring users have the best experience.Provide assistance to customers, ensuring they never miss out on any service experience.Resolve customer complaints with a smile, fostering satisfaction and trust.Assist both B2B and B2C clients as the first

Position: Customer Support Specialist.Communicate with customers via phone, chat & e-mail.Track and follow cases to ensure they closed in an efficient and timely manner.Maintain high customer satisfaction, representing a major brand.Provide and maintain strong, professional relationships with all pa