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At Now Health International, we are seeking a motivated and customer-focused Customer Service Representative to join our Madrid team. The ideal candidate will be passionate about delivering exceptional service and supporting our members with professionalism and care. If you thrive in a fast-paced, multicultural environment and are committed to making a positive impact, we would love to hear from you. Qualifications & Skills Required: • Qualified to a degree level. Industry-specific qualifications are desirable but not essential., • Comprehensive working experience in a customer service delivery environment within the Medical Insurance sector. Candidates with a general insurance background will also be considered., • A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment., • Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred., • Willing to thoroughly learn and understand the plans and policies offered by the company., • Able to work weekends and extended hours on occasions when required., • Excellent written and spoken English. Candidates with broader language capabilities will have a distinct advantage Main Responsibilities: • As the primary contact for individual members, intermediaries, and corporate clients (“customers”), always maintain highly professional and courteous communications., • Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company’s brand values, principles, and styles are adopted and utilized for all external communication., • Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices., • Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back., • Take responsibility for delivering products and service which are appropriate to the customer’s need and ensuring that the customer is treated in a fair, ethical and consistent manner., • Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer., • Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs., • Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience., • Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures., • Maintain a very high standard of quality in terms of business integrity and the customer experience., • Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelors degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Atender y resolver consultas de clientes en italiano y español a través de chat, email y videollamada, diagnosticando problemas y creando documentación para mejorar la experiencia del usuario.

Ready to take your sales skills to sunny Madrid? Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Are you tired of the same old, dry corporate environments that treat you like just another headset in a room? We have something way better. Our client is a major player in the iGaming world, and they are building a high-energy German sales squad completely from scratch. If you are ready to escape the boring routine, stack up some great monthly bonuses, and enjoy the Spanish lifestyle, read on! The Essentials • Location & Work Model: Central Madrid (100% on-site), • Project Highlight: New German Sales Squad, • Salary & Benefit: Up to €30,000 gross/year + €500–€1,000 monthly performance bonuses What's the mission? We are partnering with an international powerhouse that has completely cracked the code of the iGaming industry. Founded in 2019 and now boasting a global team of around 80 experts, they play a dual game. On one side, they provide top-tier marketing, CRM, and operational expertise to other gaming companies. On the other side, they operate their very own successful online casino brands globally. They've just opened a sleek new office in the heart of Madrid to house their customer-centric teams. The German-speaking market is their absolute top priority right now, meaning you will be entering a business with massive momentum and the exciting energy of a brand-new local launch. Your Role As our new German-speaking Sales Agent, your main goal is to ignite their expansion in the Germanic markets. You aren't cold-calling random people who have never heard of the brand; instead, you'll be connecting with existing leads and players who already know the platform, encouraging them to jump back into the action. Your day-to-day objective is straightforward: drive player acquisition and boost engagement to help this fresh team hit its targets. More specifically, you will: • The Outreach: Make outbound calls to a provided list of players and warm leads., • The Pitch: Convince and engage players to register, deposit, and enjoy the platform using smart, consultative sales techniques., • The Target: Work towards clear individual performance targets and KPIs to maximize your monthly bonuses., • The Admin: Accurately document all calls, notes, and outcomes in the CRM system so the data stays clean., • The Multi-Tasker: Seamlessly manage multiple tasks, chatting with players while updating their profiles in real-time., • The Guardrail: Follow internal procedures and essential industry compliance guidelines to keep everything safe and fair. The Profile We're Looking For The Must-Haves: • Linguistic Mojo: Native-level German to build instant rapport, plus a good level of English to chat with your international colleagues., • Sales DNA: A strong sales mindset and a genuine motivation for outbound phone work. Target-driven environments should excite you, not scare you., • Availability: You are ready to work full-time and can start as soon as possible on-site in beautiful Madrid. The Nice-to-Haves: • Previous experience in B2C sales, call centers, or outbound roles., • Familiarity with CRM systems (but if you learn fast, that's just as good!). About the Company Since launching in 2019, this company has scaled dramatically to around 80 experts globally. The secret to their success? They perfectly master both sides of the game. On one hand, they act as a strategic B2B partner, supporting other gaming giants with top-tier marketing, CRM, and operational scaling. On the other hand, they run and manage their very own highly successful online casino brands across the globe. The heart of their sales function beats right in their brand-new, stylish office in central Madrid. This is where deep industry expertise, an international startup vibe, and a massive drive for growth come together. xbhjioe In short: you get the stability and backing of an established global player, combined with the fresh energy and fast-track career opportunities of a team that is just getting started!

Danish-speaking Cloud Solutions Specialist role in Spain. You will join a multilingual team delivering high-quality support in Danish across phone, chat, and email in a fast-paced, international environment.Responsibilities include handling inquiries, providing accurate assistance, following client guidelines, escalating complex issues, and maintaining CRM records. Relocation support, paid training, and KPI-based bonuses are offered.

We're hiring Customer Support to join international teams based in Greece and Portugal, with remote or on-site options available. Support customers via phone, chat, and email. Housing support and full relocation assistance.

The Search Conversational Experiences team builds Elastic’s new conversational and agentic platform that lets customers chat with their own data in Elasticsearch We build the core quality layer for RAG, agents and tools, retrieval and citations, streaming, memory, and the evaluation signals that turn open-ended questions into grounded, reliable answers As a Principal Data Scientist, you will help set the technical direction for how we evaluate, improve, and scale chat quality across Elastic’s agentic platform You will define the evaluation strategy that guides product decisions, including which models we standardize on, how we route requests across agents, which tools we enable and when, and how we tailor agents to different Elastic use cases in search and beyond You will work closely with backend engineering, product, UX, and other data scientists to turn ambiguous, cutting‑edge problems into measurable product improvements You’ll help lead work on frontier problems such as folding RAG and vector search into an agent’s knowledge base, dynamically enriching model context to improve groundedness, shaping reasoning strategies and tool‑selection policies, lighting up agent‑driven visualizations on top of Elasticsearch data, and exploring multimodality where it can create meaningful user value This is an applied leadership role: you will prototype, evaluate, influence roadmap direction, and help teams ship improvements that customers can feel Define the evaluation strategy for conversational and agentic search, including offline and online evaluation, golden datasets, rubrics, LLM‑as‑judge calibration, groundedness and citation checks, and A/B testing Lead the design of quality metrics and decision frameworks for RAG, agents, tools, model selection, agent routing, prompt behavior, and cost/latency trade‑offs Build, compare, and guide improvements across retrieval and re‑ranking approaches, including sparse and dense retrieval, vector search, query understanding, semantic rewrites, and context enrichment Turn experimental results into product and business decisions: which models to use, how to route requests efficiently, which tools should be exposed, and how agents should be customized for different Elastic use cases Partner with engineering to productionize evaluation pipelines, telemetry, dashboards, CI guardrails, and regression detection for chat quality, helpfulness, dedication, latency, and cost Influence the roadmap by identifying the highest‑leverage quality gaps, proposing practical solutions, and communicating trade‑offs clearly to product, engineering, and leadership Mentor other data scientists and engineers in experiment design, evaluation methodology, statistical rigor, and practical approaches to improving LLM‑powered systems Share outcomes through clear docs, notebooks, PRs, dashboards, technical proposals, and cross‑functional reviews Benefits Toast to your health: Fully paid health coverage for you and your family, in many locations. Craft your calendar: Flexible location and schedule for most roles. Create space for you: Distributed by design workforce, plus generous number of vacation days each year. Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits. Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about. Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent). Strong track record defining and leading evaluation for production AI/ML systems, including offline metrics, online experimentation, LLM‑as‑judge approaches, groundedness, citation quality, and model comparison Practical Elasticsearch experience, or experience with similar search and distributed data systems. ES|QL familiarity is a plus Excellent written and verbal communication, with the ability to explain complex scientific and technical trade‑offs to engineering, product, design, and leadership audiences 8+ years of applied DS/ML experience, with deep expertise in IR, NLP, ranking, semantic search, RAG, or LLM‑powered product experiences Strong understanding of retrieval systems, including dense and sparse retrieval, re‑ranking, vector search, query understanding, and evaluation metrics such as n DCG, MRR, Recall@k, precision, and latency/cost trade‑offs A collaborative, low‑ego style and a strong ability to mentor, raise standards, and develop transparency for others in a distributed team Hands‑on ability with Python, Py Torch/Transformers, Pandas, notebooks, reproducible experiments, versioned datasets, and clean, reviewable code Experience collaborating closely with engineering teams to move from prototype to production, including telemetry design, dashboards, CI guardrails, and quality regression tracking Experience influencing product and technical strategy through data, especially in ambiguous or emerging domains where the “right” metric or approach is not obvious at the start #J-18808-Ljbffr

Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. ¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. About the Project We are building a sophisticated, open-source AI conversational platform that integrates multiple AI providers to deliver a rich, cutting-edge user experience. We are looking for an experienced Senior Full Stack Developer to join our core team as a B2B partner. While this is a full-stack role, your primary focus (~80%) will be driving the Backend architecture (Node.js), while occasionally supporting the modern React frontend. If you are passionate about LLMs, prompt engineering, and building robust, scalable systems, this is the project for you. The Setup & Work Arrangement • Location: Hybrid. We require availability to be on-site at our Madrid office 2-3 days per week for architectural alignment, team syncs, and workshops. The rest of the time is remote., • Language: Fluent English is required. What You Will Do • Take ownership of the backend components, building a sophisticated AI chat platform., • Implement new AI provider integrations (OpenAI, Claude, etc.) and complex chat functionalities., • Design and optimize database structures using MongoDB and PostgreSQL., • Implement and maintain real-time features using WebSocket connections., • Ensure code quality through automated testing and participate in high-standard code reviews., • Deploy and maintain containerized applications using Docker. Core Technical Stack (Required) Backend (Primary Focus): • Node.js (v18+) with Express.js framework., • Databases: MongoDB (with Mongoose), PostgreSQL, Redis (for caching & session management)., • RESTful API design, JWT, and session-based authentication. Frontend: • React.js (v18+) with functional components and hooks., • TypeScript for type-safe development., • Tooling & Styling: Vite, TailwindCSS, Radix UI / Headless UI., • State & Data: Tanstack Query (React Query), modern React state patterns, React Router. DevOps & Tools: • Docker & Docker Compose., • Git advanced workflows, ESLint, Prettier., • Environment configuration and secrets management. Nice-to-Haves (Bonus Points) • Hands-on experience with OpenAI API, Anthropic Claude, or similar LLM APIs., • Understanding of prompt engineering and AI model integration., • Experience with the LangChain framework., • RAG (Retrieval-Augmented Generation) implementation experience. Why Partner With Us? • Work on a modern, open-source AI product., • Direct collaboration with product and design stakeholders in a fast-paced, innovative environment. xcskxlj, • Long-term B2B collaboration with competitive market rates. #J-18808-Ljbffr

Provides technical assistance, resolves customer inquiries, and ensures customer satisfaction via phone, email, and chat.

German-Speaking Tech Ecosystem Customer Support | Spain We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in German. RESPONSIBILITIES • Handle customer inquiries via phone, chat, and/or email in German, • Provide accurate, professional, and empathetic support, • Follow client guidelines and quality standards, • Escalate complex issues appropriately, • Maintain accurate records in CRM systemsREQUIREMENTS, • Fluent in German — native or C1/C2 level (mandatory), • EU citizenship, valid EU work permit, or refugee protection status, • Strong communication and interpersonal skills, • Availability for rotating shifts (Mon–Fri + occasional weekends), • Previous customer service experience is an advantage xcskxlj WHAT WE OFFER, • Competitive monthly salary + KPI/performance bonus, • Full relocation package provided (flight + accommodation support), • Paid initial training, • Dynamic multicultural work environment, • Career development opportunities #J-18808-Ljbffr

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. AtBigblue, we’re on a mission to change that.We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.Since 2018, we’ve built a tech-driven logistics platform powering500+ brands— from fast-growing DTC players to global names likeMUJI, Aigle, Scuffers and Cabaïa. With110+ employeesacrossParis, Madrid, and London, our proprietaryWMS (Warehouse Management System) Atlas, and a network of7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillmentfaster, smarter, and greener.Backed by$20+M in fundingand trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from10 million orders in 2024toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.About the roleLocation: MadridAs a Customer Care Manager, you'll be responsible for helping our customers use Bigblue and solve their day-to-day problems. You will also be in charge of educating them on the mechanics of logistics including the tech/product aspects.Finally, you will contribute to the improvement of the app through your daily interaction with the Operations and Product teams.MissionsRespond to customer requests from our chat and build a personalized relationship with each of themGuarantee the customer experience by finding quick and adapted solutions to each problem encounteredHelp and train merchants on the Bigblue App to make them expertsEnrich our content (Help Center) to help our users to be independentGather feedback and be in contact with the Product and Ops team to anticipate operational issuesBe the Merchant’s voice inside Bigblue to improve the level service and the Bigblue AppRequirements1+ year of experience in a client-facing roleExceptional organizational & time management skillsAnalytical mindsetQuick learner — you are able to assimilate huge amounts of information quickly.Be 100% in line with the Bigblue valuesHigh impact role:Be at the center of our growth journey and help shape the team that will power Bigblue’s future.Founders-led companywith an innovative, caring culture.Fast-growing scale-up:Join a well-funded, early-stage company where your work will have immediate and visible results.International environment:Work across Paris, Madrid, London, and our European warehouse network.Food budget of €110 to spend at restaurants, or through services like Uber and Glovo.Mac Book or any setup you need — your choice of equipment to do your best work.100% health insurance coverage with Benefiz.Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age and other protected characteristics, at Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura. Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! Your Role We are looking for an energetic and results-oriented Teleselling & Caring, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience. In this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat). Your Impact • Guarantee the achievement of quarterly inside sales targets., • Fulfill lead generation activity aimed at increasing the customer base, • Manage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction, • Manage outbound calls to generate new business opportunities, • Support our Sales team in the field by scheduling visits, • Manage and nurture the CRM Database to ensure the information is accurate and up-to-date, • Collect and share adequate market feedback with the relevant departments, • Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable About You Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection What you should bring: • 2-3 years’ experience in telesales or another sales/customer service role, • Bachelor’s Degree, ideally with business development experience, • Excellent (phone) sales techniques and communication, interpersonal skills, • Experience in working in a team in sales-oriented environments, • Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts, • Long term customer relationship approach, • Ability to identify process improvements, • Fluency in English, • Knowledge of CRM management, • Interest in and passion for technological evolution and innovation, • Knowledge of Salesforce would be a plus Technogym is an Equal Opportunities Employer We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. xcskxlj 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: Certified Electronic Mail (PEC): Company registration number at the Forlì-Cesena Register, REA 315187 Fully paid up capital Euro 10.066.375,00 Siae License 2 #J-18808-Ljbffr

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities – ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. Who you are: Geotab is seeking a Field Services Coordinator who will orchestrate installation projects across Europe, ensuring the deployment of Geotab solutions meets the highest technical and customer service standards. Based in Madrid, you’ll be the go‑to person for scheduling and managing installations across Spain, the UK, and Italy – coordinating between customers, sales, and a network of installers to keep everything running smoothly. If you love keeping complex projects on track, thrive in a fast‑paced environment, and are keen to join an industry leader – we would love to hear from you! What you’ll do: As a Field Services Coordinator, your key area of responsibility will be managing end‑to‑end installation projects of varying scale and complexity, from single‑vehicle deployments to large fleet rollouts. You will be responsible for reviewing and processing work orders received through Salesforce, awarding projects to internal or third‑party installers, setting clear timelines, and holding all parties accountable to those commitments. You will act as the central point of contact between customers and installers – resolving issues, communicating installation requirements, and ensuring everything is delivered on time and in accordance with Geotab’s standards. You will also review and approve invoices and installation reports, liaise with accounting for customer billing, and prepare periodic status reports to support global field services initiatives. To be successful in this role you will be a self‑starter who takes initiative and works independently, with the confidence to manage difficult conversations with installers, customers, and sales professionals alike. In addition, the successful candidate will have strong organizational skills to juggle multiple projects simultaneously, meticulous attention to detail, and the communication fluency – in both English and Spanish – to work effectively across a geographically diverse team. How you’ll make an impact: • Manage installation projects of various sizes and complexities and ensure deliverables meet customer requirements., • Award projects to internal and/or third‑party installers; set time‑line expectations and ensure they are met., • Work with customers, sales professionals and installers to ensure installation requirements are understood, priced correctly, delivered on time and in accordance to company standards., • Act as a liaison between the customer and installer. Resolve their issues and concerns, elevate as necessary., • Ensure the installation guides, instructions and other important information are communicated to the installers., • Troubleshoot challenges installers are having in the field and elevate as necessary., • Work with installers to ensure they understand and use the Field Services department price list and tools for installation services., • Maintain the installer network database by keeping the database current., • Review and approve invoices and installation reports; ensure installation charges are in line with the company expectation., • Work with installers to resolve incorrect invoices., • Ensure the installers are paid for their services within agreed upon time period and assist installers with payment related questions., • Work with accounting to ensure our customers are billed for on‑site field services., • Confirm the installation reports are received by the customers and installers., • Prepare periodic Field Services status reports., • Support Geotab global strategic initiatives. What you’ll bring to this role: • Diploma or degree in business administration, industrial management, or a related field, or equivalent combination of education and work experience., • Experience managing third‑party contractor relationships and outstanding customer service skills., • Strong written and verbal communication skills; confident on phone and email., • Experience troubleshooting technical issues., • Experience working with Salesforce., • Proficiency in Google Suite for business (Sheets, Docs, Slides)., • Fluency in English and Spanish (required); additional European language (French, Italian, German, etc.) is a strong asset., • Familiarity with AI tools and technologies is an asset., • Experience working within a technical or engineering organization, or knowledge of the high‑technology industry, is an asset., • Highly organized with the ability to manage multiple projects simultaneously., • Ability to work independently, take initiative, and thrive in a fast‑paced, geographically diverse environment. Dear Candidate, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted a flexible hybrid‑working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50 mb DL / 10 mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. xcskxlj We use Greenhouse’s AI‑powered Talent Match tool to compare your application against our job requirements. #J-18808-Ljbffr

ppWe are looking for a Voice Interactions Expert to act as Product Owner, leading the design and evolution of voice interaction journeys at ING. In this role you will turn business needs into scalable customer solutions in close collaboration with business and IT teams. You will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions are delivered with a strong focus on customer experience, business value, and regulatory compliance. /ph3Key Responsibilities /h3ulliDesign, map and continuously improve the customer journey performance in voice interactions using the PACE methodology. /liliCollect CX insights and data, translate them into UX and IT landscapes. /liliAnalyze data to generate actionable insights and translate ambiguous contexts into meaningful indicators. /liliOversee the lifecycle of voice solutions: develop, launch, and maintain attractive, compliant offerings. /liliMaintain and update the backlog, report KPIs, and manage stakeholders to guarantee revenue and cost‑benefit balance. /liliCreate business cases with benefit tracking post‑implementation and prioritize initiatives in short cycles based on customer value. /liliIdentify new capabilities on the digital platform to enhance customer engagement and channel efficiency. /liliWrite User Stories following the INVEST model and ensure quality in production releases. /liliSupport the adoption of cyber‑security practices to protect customers. /li /ulh3Qualifications /h3ulliMaster’s or bachelor’s degree, minimum 6 years of professional experience as a customer journey expert or service designer working with voice user interfaces and NLP tools (IVR, Voicebots). /liliMinimum 3 years of experience with virtual assistants (voice or chat). Experience with Twilio and Dialogflow CX is a plus. /liliStrong data capabilities, minimum 2 years managing data and KPI reporting. Python and SQL knowledge is a plus. /liliProven ability to translate business needs into delivery requirements and to manage a delivery backlog with IT. /liliExperience as Product Owner is a plus. /liliHigh-level understanding of IT landscapes (integrations, data flows, channels, architecture). /liliExcellent planning, organizational and stakeholder management skills; experience with local and international teams. /liliAnalytical mindset combined with pragmatic delivery focus, customer‑centric and results‑oriented attitude. /liliStrong written and oral communication skills in English. /liliVersatility in various voice assistant frameworks is a plus. /li /ulh3Benefits /h3ulliFlexible work model: choose when and where you work. /liliRestaurant card, health and life insurance for you and your family. /liliFlexible remuneration model with tax‑advantaged benefits (nursery, transport card, training aids). /liliFree company shuttle with routes to the Madrid office. /liliBanking benefits: special loans, mortgage conditions, and pension plan after one month. /liliWellness services: on‑site physiotherapy, gympass, and professional clinics. /liliEmployee networks (Rainbow Lions, Leonas RIÑG) and an international remote‑work program. /li /ul /p #J-18808-Ljbffr

Company Description At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.esbr/br/Why join us? Real impact – We help doctors help patients. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands‑on. Shape the future, sustain growth – Make a difference now and build for long‑term success.br/br/Job Description Owner of Terapia's patient funnel from acquisition to retention. The job is growth: constant experimentation across the whole funnel, backed by hard numbers. This is not a structured PM and not a manage‑from‑a‑distance lead; it's a hands‑on, entrepreneurial operator who takes the patient side and makes it move.br/br/Terapia is a two‑sided marketplace: patients (demand) and therapists (supply). This role owns the patient side only, inside the Terapia project (not company‑wide).br/br/Find out more about Terapia on here: will you make an impact? You own growth end‑to‑end—from acquisition to retention. You'll run experiments across marketing, product, and analytics, working closely with developers to build a growth engine. This isn't a marketing role or a traditional product role. It's a hands‑on operating role for someone who loves finding growth through data, experimentation, and execution.br/br/Acquisition.br/br/Find, prioritize, and test channels (SEM, Meta, influencers, podcasters, partnerships, organic). Run it through specialists, freelancers, or agencies—you brief them, steer them, and own the results.br/br/Funnel product.br/br/Map the funnel end to end, find where it leaks, and ship fixes that lift conversion and retention. You don't just spot what to improve—you drive it through to done, working with the dev team on product changes and with marketing on acquisition. You work hand in hand with three developers — not your reports, but Terapia is their only job, so it's a serious weapon in your hands.br/br/Analytics.br/br/Own the numbers at every level:br/br/know how and where tracking is set up;br/br/pull data from different tools into one clear picture;br/br/interpret it; andbr/br/see where the biggest growth is hiding.br/br/SQL and basic coding are the baseline — what sets you apart is using AI fluently to dig in, build, and move faster.br/br/Ownership.br/br/Run the patient side like a founder: set direction, move fast, decide without waiting for permission.br/br/Qualifications What will help you thrive?br/br/You have a proven growth track record: you can show us a specific case where you drove growth with real, sizeable impact, and explain exactly why it worked.br/br/You run on numbers, not gut: clear hypotheses, structured tests, and big bets where the upside is worth it.br/br/You are deeply numbers‑driven: you don't just pull data, you bring it together from different tools, make sense of it, and read where to push next. SQL is second nature; tools like Python/pandas, GA4, or Amplitude are in your hands.br/br/You use AI fluently to go faster and deeper.br/br/You are entrepreneurial: at ease in ambiguity, quick to act, and you get your hands dirty.br/br/You work well with people: you don't manage a team, but you get the best out of developers, specialists, and partners, and people want to build with you.br/br/This is a high‑stakes bet: Terapia either breaks out strongly or it fails. We want someone who acts, not someone who asks permission at every step.br/br/Success metrics Ranked by priority:br/br/Patient acquisition volumebr/br/— the North Star.br/br/Retention / LTVbr/br/— quality of growth; guards against buying empty traffic.br/br/CACbr/br/— efficiency and sustainability of the engine.br/br/Revenuebr/br/— in Terapia, revenue comes entirely from the patient side, so this is the bottom‑line outcome the above roll up into.br/br/Guardrail: volume is #1, but always read with retention—growth that doesn't retain doesn't count.br/br/The team setup A quick map of who's around this role (orientation, not an org chart):br/br/Michał : head of Terapia; this role reports to him.br/br/Three‑person dev team: your closest collaborators on everything product and funnel.br/br/Therapist Lead: owns the therapist (supply) funnel across countries.br/br/You: own the whole patient funnel, from acquisition to retention.br/br/You connect these dots: build with the developers, line up with the Therapist Lead so both sides of the marketplace pull together, and coordinate with the countries where it matters. A big part of the job is keeping all of this moving as one.br/br/What to Expect from Our Hiring Process We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):br/br/Intro Chat – A first call with our Talent Partner Ainhoa to explore mutual fit around relevant skills, value alignment, and motivation.br/br/Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with Michal and your potential manager in this role. Take this chance to ask anything on your mind—it's just as much about making sure we're the right fit for you, too.br/br/Business Case – A take‑home exercise incl. a few days' preparation time, designed to understand how you approach real‑life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings.br/br/Additional / Final Interview (Optional) – A final conversation with another peer/senior leader from our Global Team.br/br/References Offer!br/br/Why You’ll Love It Here Global Benefits – No matter where you are, you’ll have access to:br/br/Healthcare insurance – so you can focus on what matters.br/br/Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.br/br/Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.br/br/Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers, transport allowances, or extended parental leave.br/br/Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross‑functional projects.br/br/A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.br/br/Flexibility That Works for You – Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.br/br/Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.br/br/What We Believe In At Docplanner, our values guide everything we do:br/br/Focus on results – we're here to make an impact.br/br/Think like an owner – take responsibility, drive outcomes.br/br/Keep it simple, keep it lean – smart solutions over complexity.br/br/Be respectful and radically honest – openness builds trust.br/br/Learn and be curious – growth is part of the job.br/br/Don't just take our word for it—check out our Glassdoor to hear what our people say!br/br/We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.br/br/#J-18808-Ljbffr

Elastic is seeking a Principal Data Scientist to shape the evaluation, improvement, and scaling of chat quality within its agentic platform. You will define evaluation strategies, standardize model usage, route requests across agents, and tailor tools for Elastic use cases in search and beyond. ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. You will collaborate with backend engineering, product, UX, and data scientists to turn ambitious xcskxlj problems into measurable product improvements, prototype new approaches, and influence roadmaps while #J-18808-Ljbffr

AI Builder, Emerging Talent - Polish Market Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. Technical foundation required. Builder mindset non‑negotiable. You will be embedded directly with customer‑facing teams, designing, developing, and deploying agentic solutions for Fortune‑500 clients. You’ll build real‑time customer impact from day one, working in a cross‑functional pod to design, build, and deploy AI solutions for real customers. AI Builder Experience • AI‑Powered Development: Develop real customer solutions with industry‑leading AI tools such as Cursor, Claude, and Vibes., • Dedicated Mentorship: Participate in a program of hands‑on technical skill development, shadowing opportunities, and networking; paired with a dedicated onboarding buddy and senior developers., • Skill Acceleration: Develop both technical depth and sales skills to lead high‑level conversations with stakeholders. What You’ll Actually Be Building • Develop AI agents that perform real actions for real companies., • Design Agent Intelligence: Define prompts, reasoning, tool calls, and overall architecture using AI/LLM technologies and the Agentforce platform., • Support the entire Technical Lifecycle: Collaborate with Builders to architect, build, debug, and deploy scalable production systems using JavaScript, Python, and Apex., • Drive Strategic Impact: Partner with clients to translate business challenges into agentic solutions, using consultative skills to align technology with real‑world needs., • Iterate and Deploy: Test, break, fix, ship, and repeat, owning your work from day one. You're Our Builder If… • You have a strong background in Computer Science or a related engineering discipline., • You’re an AI native deeply familiar with LLMs and prompt engineering., • You are fluent in React, TypeScript, GraphQL, Python, OOP, and Real‑Time Infra., • You can hold your own in a room with sales teams and customers., • You write high‑quality code and evaluate AI outputs with engineering rigor., • You thrive in a collaborative group chat building something, not just discussing it., • You are ready to grow rapidly — ideas carry weight from day one., • You bring sharp problem‑solving instincts, relentless initiative, and a get‑things‑done mentality., • You are excited to travel 25‑50 % of the time, working with customers to see your code in action., • You are fluent in Polish and English. xcskxlj Equal Opportunity Employment Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and applicants are assessed on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. #J-18808-Ljbffr

The Community Team Th is t eam is one of the major components of Ekkiden's success. A dynamic and connected team that allows the group to develop using the most advanced techniques and tools in the world of events, digital, web and community management. Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación. Your Responsibilities You will be responsible of the recruitement of the consultants of our French Market. Overall • Competitive and Market Intelligence, • Identify areas of process improvement, service enhancement and opportunities to increase the scope of serviceRecruitment, • Building strong relationships with Business Managers across your business area, • Work closely with Business Managers to ensure understanding of roles, the business and the clients, • Defining key criteria for sourcing, • Identifying and contacting the best candidates (job boards, social networks, events,...) matching with business needs, • Coaching managers in recruitment and selection techniques to ensure legally compliance, • Maintain the recruitment system so that it accurately reflects the status of all activityCommunity, • Develop and maintain relationships with medium list candidates from identification throughout the recruitment process, • Building and managing communities with candidates after recruitment process, • Brainstorming on strategies of innovative acquisition and resourcing campaignsWhat We Are Looking For, • A personality! Someone who is self- driven, perseverant, with a crazy desire to get involved, to have an impact and to participate in an ambitious entrepreneurial project within a passionate and motivated team, • Someone available in July 2026 for at least 5 to 6 months. xcskxlj, • Someone with strong interest for community management, digital, communication, recruitment and networking, • Ideally someone looking for an end of studies internship with the objective to hire you as permanent contract afterwards, • Master with focus on HR, Talent acquisition, Digital, Marketing or Communication, • Fluent in French and English is mandatory, any other language is a plus.What We Offer, • A formative internship with real responsibilities within a caring and international team, • Various missions and projects that will allow you to have a real impact on the company, • The ability to work autonomously and to drive new initiatives, • Flexible working conditions (hours, teleworking, ...), • Paid internship with high-performance bonuses, • A great office in the heart of MadridLet's chat about it! #J-18808-Ljbffr

Overview Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud. Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. About The Project We are building a sophisticated, open-source AI conversational platform that integrates multiple AI providers to deliver a rich, cutting-edge user experience. We are looking for an experienced Senior Full Stack Developer to join our core team as a B2B partner. While this is a full-stack role, your primary focus (80%) will be driving the Backend architecture (Node.js), while occasionally supporting the modern React frontend. If you are passionate about LLMs, prompt engineering, and building robust, scalable systems, this is the project for you. The Setup & Work Arrangement • Contract: 100% B2B / Independent Contractor (You must be registered as an Autónomo or have a corporate entity in Spain)., • Location: Hybrid. Availability to be on-site at our Madrid office 2-3 days per week for architectural alignment, team syncs, and workshops. The rest of the time is remote., • Language: Fluent English is required. What You Will Do • Take ownership of the backend components, building a sophisticated AI chat platform., • Implement new AI provider integrations (OpenAI, Claude, etc.) and complex chat functionalities., • Design and optimize database structures using MongoDB and PostgreSQL., • Implement and maintain real-time features using WebSocket connections., • Ensure code quality through automated testing and participate in high-standard code reviews., • Deploy and maintain containerized applications using Docker. Core Technical Stack (Required) Backend (Primary Focus): • Node.js (v18+) with Express.js framework., • Databases: MongoDB (with Mongoose), PostgreSQL, Redis (for caching & session management)., • RESTful API design, JWT, and session-based authentication. Frontend: • React.js (v18+) with functional components and hooks., • TypeScript for type-safe development., • Tooling & Styling: Vite, TailwindCSS, Radix UI / Headless UI., • State & Data: Tanstack Query (React Query), modern React state patterns, React Router. DevOps & Tools: • Docker & Docker Compose., • Git advanced workflows, ESLint, Prettier., • Environment configuration and secrets management. The "Nice-to-Haves" (Bonus Points) • Hands-on experience with OpenAI API, Anthropic Claude, or similar LLM APIs., • Understanding of prompt engineering and AI model integration., • Experience with the LangChain framework., • RAG (Retrieval-Augmented Generation) implementation experience. Why Partner With Us? • Work on a modern, open-source AI product., • Direct collaboration with product and design stakeholders in a fast-paced, innovative environment. xcskxlj, • Long-term B2B collaboration with competitive market rates. #J-18808-Ljbffr

Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.About the ProjectWe are building a sophisticated, open-source AI conversational platform that integrates multiple AI providers to deliver a rich, cutting-edge user experience. We are looking for an experienced Senior Full Stack Developer to join our core team as a B2B partner.While this is a full-stack role, your primary focus (~80%) will be driving the Backend architecture (Node.Js), while occasionally supporting the modern React frontend. If you are passionate about LLMs, prompt engineering, and building robust, scalable systems, this is the project for you.The Setup & Work Arrangement- Location: Hybrid. We require availability to be on-site at our Madrid office 2-3 days per week for architectural alignment, team syncs, and workshops. The rest of the time is remote.- Language: Fluent English is required.What You Will Do- Take ownership of the backend components, building a sophisticated AI chat platform.- Implement new AI provider integrations (OpenAI, Claude, etc.) and complex chat functionalities.- Design and optimize database structures using MongoDB and PostgreSQL.- Implement and maintain real-time features using WebSocket connections.- Ensure code quality through automated testing and participate in high-standard code reviews.- Deploy and maintain containerized applications using Docker.Core Technical Stack (Required)Backend (Primary Focus):- Node.Js (v18+) with Express.Js framework.- Databases: MongoDB (with Mongoose), PostgreSQL, Redis (for caching & session management).- RESTful API design, JWT, and session-based authentication.Frontend:- React.Js (v18+) with functional components and hooks.- TypeScript for type-safe development.- Tooling & Styling: Vite, TailwindCSS, Radix UI / Headless UI.- State & Data: Tanstack Query (React Query), modern React state patterns, React Router.DevOps & Tools:- Docker & Docker Compose.- Git advanced workflows, ESLint, Prettier.- Environment configuration and secrets management.Nice-to-Haves (Bonus Points)- Hands-on experience with OpenAI API, Anthropic Claude, or similar LLM APIs.- Understanding of prompt engineering and AI model integration.- Experience with the LangChain framework.- RAG (Retrieval-Augmented Generation) implementation experience.Why Partner With Us?- Work on a modern, open-source AI product.- Direct collaboration with product and design stakeholders in a fast-paced, innovative environment.- Long-term B2B collaboration with competitive market rates.#J-18808-Ljbffr

An Overview of This RoleYou’ll be at the forefront of shaping the future of AI‑powered developer tools at GitLab. As a Senior Product Designer on the AI Product Design team, you’ll help build the next generation of intelligent software development experiences, bringing rigorous design craft to some of the hardest interaction problems in the industry.You’ll own the design process end‑to‑end: from ambiguous early exploration through to polished, shipped experiences. You’ll design intuitive interfaces for AI agents, create seamless chat experiences for developers, and establish design patterns that make advanced AI capabilities feel natural and accessible, iterating continuously as the product and technology evolve together.Some Example Projects- Duo Workflow (AI agents across the SDLC)- Duo Chat (AI‑powered DevSecOps assistant)- AI‑powered code suggestions and review toolsWhat You’ll Do- Own the design process – Drive end‑to‑end design across GitLab’s AI suite, from early exploration to polished execution. Create flows, wireframes, prototypes, and high‑fidelity designs that reflect strong craft and clear thinking. Know when AI is the right solution versus a traditional approach.- Ship and iterate – Break complex AI experiences into releases that fit GitLab’s cadence without sacrificing quality. Define success criteria upfront, use evidence to drive decisions, and work closely with PM, Engineering, and Technical Writing to get things over the line.- Set the craft bar – Set quality standards through strong visual and interaction design, and provide constructive feedback that raises the level of work around you.- Define strategic direction – Bring validated user evidence and a strong point of view to roadmap discussions before direction is set. Use journey maps, storyboards, and design explorations to connect day‑to‑day work to a longer‑term vision.- Enable the broader team – Help designers across the product understand and apply AI capabilities effectively in their own areas. Contribute AI‑specific patterns to Pajamas Design System that others can build on, and share knowledge that raises the design quality of AI experiences across GitLab.- Mentor and grow – Guide other designers in developing their skills, participate in hiring by interviewing candidates and evaluating portfolios, and share what you know generously.What You’ll Bring- A strong portfolio showing how you think and iterate, not just what shipped, ideally including AI/ML products, agentic workflows, or natural language interfaces where user control, transparency, and trust were key considerations.- Experience designing for AI workflows. You understand the unique challenges of multi‑step, agentic, or automated processes and how to design for them effectively.- A high bar for craft. You care deeply about the details of interaction and visual design, and help others raise their standards too.- Experience conducting research and translating findings into clear, well‑reasoned design decisions.- Proven ability to work iteratively in agile product development, balancing speed with quality and making smart trade‑offs without losing sight of the longer‑term vision.- Experience designing in complex enterprise contexts, with working knowledge of Git, HTML/CSS, accessibility best practices, and design systems.- Excellent communication skills. You can simplify complexity, articulate design rationale clearly, and bring people along through your process.About the TeamThe AI Product Design team is part of GitLab’s broader UX organization, focused exclusively on creating exceptional experiences for AI‑powered features across our DevSecOps platform. Our designers partner closely with AI Product Management and Engineering, as well as collaborators from across the entire product, from code creation to security scanning. The team faces fascinating challenges such as designing collaboration between developers and AI agents, defining trust in AI‑assisted code review, and making complex AI capabilities discoverable without overwhelming users. We pioneer design patterns that the industry watches and learns from.Benefits- Flexible Paid Time Off- Team Member Resource Groups- Equity Compensation – Employee Stock Purchase Plan- Growth and Development Fund- Parental LeaveUnited States Salary Range$140,000 to $200,000 USDEqual Employment OpportunityGitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.#J-18808-Ljbffr

Yopeso is building a sophisticated, open-source AI conversational platform.We seek a Senior Full Stack Developer to lead backend architecture (Node.Js) and support the React frontend.You will drive AI provider integrations, database design (MongoDB/PostgreSQL), and real-time features with WebSocket.

Empresa líder en el sector de seguros de salud busca incorporar un/a Sales Development Representative (SDR) proactivo/a, con alta motivación y ganas de crecer profesionalmente dentro de un entorno dinámico y orientado a resultados. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. ¿Cuál será tu misión? Como SDR, serás una pieza clave en el equipo de ventas B2B, encargándote de la generación, prospección y cualificación de leads empresariales, contribuyendo directamente al crecimiento del negocio. Trabajarás con el objetivo de identificar oportunidades de calidad y conectar a potenciales clientes con el equipo comercial. • Investigar y prospectar clientes potenciales utilizando herramientas como CRM, LinkedIn, bases de datos y web., • Atender y cualificar solicitudes de información de empresas., • Realizar llamadas en frío a empresas potenciales, identificando decisores clave., • Transmitir de forma clara el valor de los seguros de salud de la compañía para empresas., • Analizar necesidades de cada cliente y realizar seguimiento en CRM (Dynamics 365 Sales)., • Programar reuniones cualificadas para el equipo comercial., • Actuar como nexo entre marketing y ventas, alimentando el pipeline con leads de calidad., • Mantener actualizado el CRM con información precisa, seguimiento y reporting diario., • Persona altamente motivada, con actitud positiva y ganas de aprender., • Experiencia de 1–2 años en ventas B2B., • Experiencia en generación de leads y llamadas en frío (cold calling)., • Dominio de CRM con gestión ordenada de pipeline y seguimiento riguroso., • Perfil metódico, persistente y orientado a resultados., • Capacidad para trabajar con herramientas digitales multicanal (teléfono, vídeo, chat, demos virtuales, etc.)., • Español fluido y valorable inglés., • Retribución muy competitiva: salario fijo + variable atractivo., • Campañas adicionales de incentivos por rendimiento., • Oportunidades reales de crecimiento dentro de la compañía., • Modelo de trabajo híbrido: 2 días de teletrabajo por semana. xcskxlj, • Incorporación a una empresa líder en su sector con fuerte proyección. #J-18808-Ljbffr

Bilingual talent needed for customer support in Greece, handling inquiries via phone, chat, and email, with relocation support provided.

Se ofrece puesto administrativo con funciones de atención al cliente, contrato indefinido y jornada completa. Horario de lunes a jueves de 8:45 a 18:00 y viernes de 8:00 a 15:00, con salario bruto anual de 21.000 euros. Las tareas consisten en atender llamadas, gestionar incidencias por teléfono, chat y tickets, asesorar sobre procesos de homologación, guiar en la plataforma Nalanda, registrar interacciones en sistemas internos, resolver incidencias de primer nivel y hacer seguimiento hasta su cierre. También se colabora con otros departamentos y se garantiza la confidencialidad. Se requiere Educación Secundaria o Formación Profesional, al menos un año de experiencia, español nativo e inglés nivel intermedio. Es obligatorio presentar certificado de discapacidad igual o superior al 33%. Se valoran conocimientos de CRM y Microsoft, así como experiencia en gestión documental, homologación de proveedores o el sector construcción/industrial. El lugar de trabajo es Madrid.

Handles customer inquiries via phone, email, chat, and social media, ensuring first-contact resolution.

A leading i Gaming company in Malta is looking for a Night Shift Customer Support Agent. This role is perfect for night owls looking to work in a vibrant international environment. Responsibilities include providing support via live chat and email, addressing player inquiries, and ensuring compliance with KYC processes. The ideal candidate is fluent in English and Finnish, has prior customer support experience, and can handle night shifts. Benefits include relocation support, health insurance, and access to wellness facilities.#J-18808-Ljbffr

Blip is seeking a Conversational Designer in Madrid to combine AI with UX Design practices. Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación. You will create conversational interactions across platforms like WhatsApp and Messenger. Key responsibilities include designing chat flows and analyzing user needs. The ideal candidate will have skills in UX Writing, data analysis, and experience with AI tools like Watson. Strong communication skills and fluency in English are required. xcskxlj Join a dynamic team focused on user-centered conversations and innovative solutions. #J-18808-Ljbffr

Responsibilities- Leading, supporting, and motivating your multi‑site team in the daily Customer Care operation- Monitoring and reporting of individual KPIs on a daily, weekly, and monthly basis- Planning, scheduling, and prioritizing team resources in collaboration with other Team Leaders, the Customer Care Manager, and the Workforce Manager- Taking an active role in ensuring aligned ways of working across the EasyPark footprint- Dedicating time to the individual development of each team member using a coaching approach- Recruiting new team members when necessaryRequirements- At least 2 years of leadership experience with full people management responsibilities or demonstrated leadership competencies- A proven track record of delivering consistently good results on Customer Care KPIs, such as customer satisfaction, efficiency, and employee engagement, as well as more quantitative KPIs like answering ratios for calls and response times for emails- Contact center experience (Phone and Email, Chat considered a plus)- Excellent spoken and written skills in Spanish and English are required- A university degree in business administration or similar is considered a plus#J-18808-Ljbffr

Bdeo is seeking a hands-on AI Productivity Specialist in Madrid to map high‑impact AI opportunities across Engineering, Data, Product, Sales, Marketing, and Operations. You will prototype quickly, validate ideas with leadership, and ship automations using Claude, Gemini, and Chat GPT.This project-based role emphasizes autonomy, documentation, and training, with clear milestones and measurable productivity gains for an enterprise audience under GDPR.

¿Te apasiona el mundo de la publicidad, los datos y la Inteligencia Artificial? Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. En nuestro equipo estamos buscando talento para liderar el diseño, desarrollo e implementación de soluciones basadas en IA que realmente marquen la diferencia. Serás responsable de crear agentes inteligentes capaces de automatizar procesos, optimizar workflows operativos y desarrollar productos internos que impulsen la eficiencia del negocio y mejoren la experiencia de nuestros clientes. Diseñar un agente de gestión integral del cliente, trabajando con arquitecturas agénticas, integración de APIs y protocolos avanzados como MCP (Model Context Protocol). Si quieres formar parte de un entorno innovador donde la tecnología y la creatividad van de la mano… ¡te estamos esperando! ¿Qué harás en tu día a día? Diseño y Desarrollo de Agentes IA: • Diseñar y desarrollar agentes IA autónomos y sistemas multi-agente para automatizar procesos complejos de negocio, • Crear arquitecturas RAG (Retrieval-Augmented Generation) integrando bases de datos vectoriales, conocimiento empresarial y APIs externas, • Implementar agentes de gestión integral del cliente conectados mediante MCP a aplicaciones críticas (CRM, plataformas de medios, analytics, etc.) Automatización y Optimización de Procesos: • Automatizar workflows operativos en Google Marketing Platform (GMP), plataformas de advertising y herramientas de reporting, • Desarrollar soluciones de IA generativa para mejorar comunicaciones, generación de insights y tareas repetitivas, • Crear pipelines de datos y procesos de calidad/gobernanza de datos, • Optimizar procesos de reporting y análisis mediante automatización inteligente, • Diseñar arquitecturas de datos escalables en entornos multi-cloud (GCP, AWS, Azure), • Implementar soluciones production-ready con alta disponibilidad y rendimiento, • Integrar sistemas mediante APIs, webhooks y conectores personalizados, • Gestionar bases de datos SQL, NoSQL y vectoriales Colaboración Cross-funcional: • Trabajar estrechamente con equipos de marketing, tecnología, producto y negocio, • Traducir necesidades de negocio en soluciones técnicas viables, • Evangelizar y formar internamente en capacidades de IA y automatización, • Participar en la definición de roadmap de productos e innovación Su foco será prioritario en el desarrollo de un proyecto concreto: Agente de Gestión Integral del Cliente: • Diseñar la arquitectura del agente considerando múltiples fuentes de datos del cliente, • Implementar conexiones MCP a sistemas clave: CRM, plataformas de advertising (Google Ads, Meta, etc.), analytics, billing, project management, • Desarrollar capacidades de: consulta de datos, actualización de información, generación de reportes, alertas proactivas, recomendaciones inteligentes, • Asegurar seguridad, privacidad y gobernanza de datos sensibles, • Crear interfaces conversacionales (chat, voz) para interacción con equipos internos, • Medir y optimizar el rendimiento y ROI del agente ¿Qué requisitos consideramos necesarios? • Grado universitario en Ingeniería, Ciencias de Datos, Informática o similar Experiencia: • Al menos 4 años de experiencia en ingeniería de datos, desarrollo de software o roles técnicos similares (de los cuales al menos /1-2 años trabajando con IA Generativa, LLMs y arquitecturas agénticas). xcskxlj, • Experiencia demostrable en desarrollo de agentes IA y sistemas multi-agente, • Experiencia en entornos de agencia de medios, marketing digital o advertising (altamente valorado)., • Python avanzado (imprescindible), • Frameworks de IA: LangChain, LangGraph, LlamaIndex, o similares, • LLMs y Generative AI: OpenAI, Anthropic, Google Gemini, etc., • Arquitecturas RAG y bases de datos vectoriales (Pinecone, Chroma, Weaviate, etc.), • Cloud Platforms: GCP, AWS o Azure (al menos una, preferiblemente GCP), • Bases de datos: BigQuery, PostgreSQL, SQL, • APIs y Integraciones: RESTful APIs, webhooks, MCP (Model Context Protocol), • Git y metodologías de desarrollo ágil, • Conocimiento de Google Marketing Platform (GMP), analytics y advertising tech (valorado) Skills Necesarias: • Pensamiento analítico y capacidad de resolver problemas complejos, • Visión producto: capacidad de diseñar soluciones end-to-end centradas en el usuario, • Autonomía y proactividad en la identificación de oportunidades de automatización, • Comunicación efectiva con perfiles técnicos y de negocio, • Aprendizaje continuo y adaptabilidad a tecnologías emergentes, • Orientación a resultados y capacidad de entregar valor de negocio medible #J-18808-Ljbffr

Actualmente buscamos un/a Java Microservicios con experiencia trabajando con Camunda que quiera unirse a GFT. Buscamos una persona entusiasta y dinámica, con interés en seguir desarrollándose profesionalmente en un entorno multicultural, retador y motivante Tus principales responsabilidades son: Desarrollar y mantener aplicaciones backend utilizando Java y Spring Boot. Diseñar, implementar y evolucionar APIs REST, asegurando buenas prácticas de desarrollo. Participar en el análisis de requisitos junto al cliente y en el diseño de soluciones técnicas. Implementar y gestionar procesos de orquestación con Camunda. Participar en despliegues en producción y en la resolución de incidencias. Desarrollar y ejecutar pruebas para asegurar la calidad del software. Utilizar herramientas de desarrollo asistido por IA en el día a día para mejorar la productividad, la calidad del código y los tiempos de entrega. Aplicar herramientas de IA para generación de código, refactorización, debugging y automatización de tareas dentro del ciclo de desarrollo. Más de 5 años de experiencia como Java Developer. Experiencia sólida en Java y Spring Boot. Experiencia en Camunda y orquestación de procesos. Experiencia en entornos de microservicios. Experiencia en diseño y consumo de APIs REST. Experiencia en el uso de herramientas de desarrollo asistido por IA (como Copilot, Chat GPT o similares) dentro del ciclo de desarrollo. Competencias personales: Buena comunicación y trabajo en equipo Mentalidad analítica y resolución de problemas Proactividad y autonomía en el día a día Adaptabilidad a entornos cambiantes y tecnológicos Interés por aprender y evolucionar hacia roles más amplios (plataforma/arquitectura) Conciliación y Flexibilidad: Posibilidad de trabajar desde casa híbrido/remoto, jornadas flexibles y viernes intensivos. Formación y Desarrollo: Plan personalizado, programas formativos. Beneficios Sociales: Seguro vida, apoyo teletrabajo. Beneficios Flexibles "a la carta": Bolsa corporativa para comida, transporte, seguro médico, guardería y formación, ajustada a tus necesidades y combinada con retribución flexible Paquete de Reubicación (si aplica): Apoyo económico, asesoramiento, patrocinio visas. Programa de Recomendaciones. Programa de Bienestar: Nutrición, Física, Mental. Descuentos con Wellhub. Servicio de apoyo psicológico gratuito. Vida en GFT: Oficinas inteligentes, eventos, premios de valores, charlas inspiradoras. Cultura corporativa internacional. En GFT consideramos que la diversidad es uno de nuestros pilares fundamentales y promovemos un entorno de trabajo inclusivo basado en la cooperación y el respeto mutuo. Ofrecemos igualdad de oportunidades a todas las personas sin tener en cuenta su raza, origen cultural, sexo, edad, orientación sexual, identidad de género, discapacidad o creencias religiosas. GFT dispone y ha registrado un Plan de Igualdad que recoge las medidas a adoptar con el objetivo de alcanzar en la empresa la igualdad de trato y de oportunidades entre mujeres y hombres y a eliminar, si es que la hay, la discriminación por razón de sexo #J-18808-Ljbffr

About the RoleWe’re looking for a Creative & Social Media Designer to join our growing creative team. You’ll design high-impact visuals that connect deeply with our audience across both paid ads and organic social channels.This is a hands‑on, fast‑paced design role ideal for someone who thrives at the intersection of creative performance and storytelling. You’ll concept and produce everything from static ads and carousels to memes, motion graphics and more.You should have a sharp design eye, a deep understanding of what drives engagement on social media and an enthusiasm for using AI tools to work smarter and faster.If you’re obsessed with social trends, creative experimentation, and how visuals move culture, we’d love to meet you.What You’ll DoDesign attention‑grabbing, scroll‑stopping content for paid ads and organic social (statics, carousels, memes, and some video).Repurpose existing long‑form or short‑form content (like podcast clips and webinars) into platform‑optimized posts for Tik Tok, Instagram, and Facebook.Design with sound and motion in mind through music, captions, and pacing to amplify emotion.Leverage AI tools (Chat GPT, Midjourney, Ad Creative.Ai, etc.) to brainstorm, design, and produce content efficiently.Keep a pulse on trends, formats, and meme culture, turning insights into timely creative.Maintain and organize a structured asset library of templates, prompts, sound files, and visuals for easy reuse.Work collaboratively with creative strategy and performance teams to iterate based on results and scale what works.Who You AreA creative who designs for impact, not just aesthetics. You understand that performance is the ultimate goal.A self‑starter who thrives in async, fast‑moving environments.An AI‑native designer who loves experimenting with new tools and workflows.A trend‑aware storyteller who can translate ideas into visuals that people actually stop to watch.Skills & Qualifications – Must HaveStrong design and image editing skills (Photoshop, Figma, or Canva) specifically for marketing purposes.Deep understanding of composition, typography, color, and hierarchy.Familiarity with platform‑specific creative guidelines (safe zones, ratios, formats).Proven ability to work quickly without sacrificing quality.Proficient with AI tools for ideation and design.Skills & Qualifications – Nice to HaveAgency or startup experience in a creative performance environment.Experience working on mental health, wellness, or neurodiversity‑related topics.What You’ll BringA strong portfolio of ad creatives and social‑first content (please include examples).A growth mindset—you love testing, learning, and iterating fast.Excellent taste, with an understanding of what makes a visual feel “native” to social.Always a plus: familiarity or personal connection with ADHD and neurodiversity.Why You’ll Love Working at InflowWe’re mission‑driven, building real tools for people who think differently.We’re fully remote, async, and trust‑first.We balance creative freedom with data‑driven impact—you’ll see your work reach and help millions.You’ll join a small, collaborative team that moves fast and values experimentation, transparency, and mental well‑being.Seniority levelEntry levelEmployment typeFull‑timeJob functionDesign, Art/Creative, Information TechnologyIndustries: Mental Health Care

The Consulting Solutions is seeking a Principal Data Scientist in Madrid to lead the evaluation and improvement of chat quality on their platform. You'll define strategies for evaluation and work closely with cross-functional teams to enhance AI products.The ideal candidate has over 8 years of experience in machine learning, solid communication skills, and a deep understanding of retrieval systems. A competitive salary range from €67K to €106K is offered, fostering an inclusive culture.#J-18808-Ljbffr

Über Next Level Affiliate Marketing – Wir sind Next Level Affiliate Marketing, eine spezialisierte Agentur für nachhaltiges Wachstum im B2C‑E-Commerce. Seit über 15 Jahren bringen wir D2C‑Brands aus ganz Europa mit datengetriebenen Affiliate‑Strategien nach vorn. Unser Gründer Nawid zählt zu den bekanntesten Affiliate‑Experten im DACH‑Raum – über Projekte weltweit profitieren bereits von seiner Erfahrung. Unser Team arbeitet aus Palma de Mallorca – fokussiert, ambitioniert, international. La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación. Deine Mission Du betreust deine eigenen Kunden und Affiliate‑Programme weitgehend eigenständig und bist fester Teil unseres Affiliate‑Teams. Du bringst eigene Ideen ein, optimierst datenbasiert und treibst mit klugen Entscheidungen messbares Wachstum voran. Deine Aufgaben • Eigenständige Betreuung und Weiterentwicklung von Kundenaccounts und deren Affiliate‑Programmen, • Aufbau und Pflege von Partnerschaften mit Publishern und Netzwerken (E‑Mail, Chat, persönliche Meetings), • Aktivierung von Partnern und kontinuierliche Performance‑Optimierung, • Analyse von Kampagnen‑ und Tracking‑Daten sowie Ableitung konkreter Maßnahmen, • Identifikation und Ansprache neuer potenzieller Partner, • Enge Zusammenarbeit mit dem Affiliate‑Team bei der Weiterentwicklung unserer Programme Was du mitbringst • Abgeschlossenes Studium oder Ausbildung im Bereich Marketing, Wirtschaft, Medien oder E‑Commerce, • Erste fundierte Erfahrung (idealerweise ~2–3 Jahre) im Affiliate‑, Performance‑ oder Online‑Marketing, • Sicherer Umgang mit Affiliate‑Netzwerken und Tracking (z. B. Awin, Adcell, CJ, impact. xcskxlj Com) sowie gutes Datenverständnis, • Analytisches Denken, Kommunikationsstärke und ausgeprägte Hands‑on‑Mentalität, • Eigenverantwortung und Lust, Verantwortung für eigene Kunden zu übernehmen, • Sehr gute Deutschkenntnisse (C1+) und solides Englisch (mind. B2), • Bereitschaft, vor Ort in Palma de Mallorca zu arbeiten (Wohnsitz auf der Insel oder Umzugsbereitschaft) Was wir dir bieten • Eigene Kunden und echten Gestaltungsspielraum ab dem ersten Tag, • Enges Mentoring durch unsere Head of Affiliate und das Team – mit direktem Austausch mit Gründer Nawid, • Tiefe Einblicke in alle Bereiche des Affiliate‑ und Online‑Marketing, • Unterstützung bei deinem Umzug nach Mallorca (NIE, Empadronamiento und Orientierung für die ersten Wochen), • Festanstellung vor Ort in Palma – moderne Büros in zentraler Lage, • Kaffee‑Flat und ein motiviertes, internationales Team, • Mehrmals im Jahr gemeinsame Team‑Events (Frühstücke, Aktivitäten, Feiern), • Spanischkurse an der Escuela Oficial de Idiomas, • 23 Urlaubstage – plus die zahlreichen gesetzlichen Feiertage auf den Balearen #J-18808-Ljbffr

Provide customer support via phone, chat, and email in native language and English. Relocation assistance and bonuses are included.

Zama is hiring a Sales, Growth & Strategy Lead for Token Ops, its newly acquired token operations platform (The Block, Business Insider). Token Ops will continue to operate independently, with the same CEO and team, and a sharper mission: bringing Fully Homomorphic Encryption to vesting, distributions, and treasury flows on public blockchains. The Role: You’ll be Team Member #7 at Token Ops and will report directly to the CEO (Fabio). Around 80% of your time will focus on growth (sales, BD, marketing, acquisition). The remaining 20% will be dedicated to strategy and special projects, including new Token Ops/Zama product and commercial bets, and engaging key stakeholders and leadership within and outside Zama. Own the pipeline end-to-end: outbound, inbound, qualification, onboarding, activation, and expansion. You’ll take over from the previous BD lead and the CEO. Evangelize the product and help close deals alongside the CEO. Build strategic partnerships and co-marketing collaborations that expand Token Ops’ reach, including across the broader Zama ecosystem. Hit revenue and pipeline targets and report on commercial metrics. Use data (and your gut) to tighten the funnel. Run acquisition across both paid and organic channels. You should be comfortable running a Google, Linked In, or X ad campaign one day, and writing a blog post that ranks the next. We don’t want a pure brand person, and we don’t want a pure performance person. Own the content engine and co-marketing: blog posts, social, newsletter, thought leadership, joint campaigns, guest posts, podcast swaps, and conference partnerships. Drive SEO and GEO from zero. Traditional search engines and the new generation of answer engines (Chat GPT, Perplexity, Claude, Gemini) both matter. This includes keyword research, on-page work, link-building, content briefs, structured data, and prompt-friendly content that surfaces in AI answers. Run our social presence (X, Linked In) and community touchpoints. All of the above can be achieved solo (for initial experiments) or by progressively leading a team and/or freelancers/agencies (for scale). Strategy & Chief of Staff (20%) Partner with the CEO on strategic projects: market sizing, competitive analysis, pricing, GTM bets, and new product bets. Prepare materials for Zama’s CEO and Board: quarterly updates, strategic reviews, and integration touchpoints. You’ll help translate what we’re doing on the ground into the language the parent company needs. Prepare the CEO for partner meetings, conference talks, and ecosystem calls. Sometimes you’ll own the deck end-to-end. Firefight. Whatever needs doing this week, you do it: recruiting pipeline, vendor selection, ops—you name it. Bridge between commercial and product/engineering. Translate market signals into roadmap input. Preferred experience At least 2–5 years’ experience across some combination of growth, BD, or sales at a startup, management consulting, or founder/operator roles. Pattern-matching ability matters more than the exact path. If you’re more junior / less experienced than the above, we still encourage you to apply if you have a PSD degree (Memo from Alan C. Greenberg, 1981). Top-class formal education/experience is a plus, but what we really care about is grit. Hands‑on with both paid and organic acquisition. You’ve run ad campaigns and written content that pulled traffic. Or you’ve done one and are eager to own the other. A “not my job” attitude won’t fly here. Comfortable in a small, fast-moving startup without hierarchy. Self‑directed, resourceful, able to operate with uncertainty. Strong communication, structuring, and presentation skills. You can build a deck, write a memo, and run a meeting that ends with decisions. AI‑first ways of working. You build your own workflows around Claude, Chat GPT, Cursor, n8n, or whatever else gets the job done. You expect to be heavily augmented by AI, not outsourcing your judgment to it. Prior work experience in Web3 and an existing personal network. Bonus for any exposure to FHE, ZK, MPC, or confidential computing, or willingness to go deep on it. Excellent, native‑like spoken and written English. Other languages are a plus, especially Asian ones. #J-18808-Ljbffr

¡¡ TUIO SIGUE CRECIENDO!!¿Tienes experiencia sólida en seguros de hogar y quieres revolucionar el mundo de los seguros?¿Buscas un rol con autonomía, impacto real en el cliente y capacidad para ayudar a mejorar procesos desde dentro?Si es así, ¡TE ESTAMOS BUSCANDO!Somos un equipo joven, pero con mucha experiencia en tramitación de seguros. En Tuio, acompañamos a nuestros clientes en uno de los momentos más importantes: cuando tienen una avería o incidencia en su hogar. Y queremos hacerlo de forma ágil, cercana, transparente y apoyándonos en la tecnología para que la experiencia sea cada vez mejor.Te unirás a nuestro equipo de tramitación de siniestros de hogar, gestionando expedientes de principio a fin y aportando tu experiencia para resolver casos complejos, mejorar la calidad del servicio y ayudar al equipo a seguir creciendo.Incorporación en Septiembre.¿Cómo será tu día a día en Tuio?- Gestionarás los distintos pasos de los siniestros de hogar desde la apertura hasta el cierre, asegurando una experiencia excelente para nuestras personas aseguradas.- Analizarás y resolverás expedientes de mayor complejidad, tomando decisiones con criterio técnico, orientación al cliente y foco en la eficiencia.- Coordinarás reparaciones, intervenciones de proveedores, peritaciones y cualquier gestión necesaria para resolver cada siniestro de la mejor manera posible.- Darás soporte al equipo en dudas técnicas, criterios de tramitación y resolución de casos complejos.- Atenderás a clientes a través de teléfono, email o chat, ofreciendo respuestas claras, cercanas y soluciones efectivas.- Apoyarás en la gestión de reclamaciones y revisiones de expedientes, investigando cada caso con detalle y buscando siempre la mejor solución posible.- Participarás activamente en la detección y prevención del fraude, aplicando criterios de análisis y seguimiento de la siniestralidad.- Ayudarás a mejorar procesos, protocolos y formas de trabajo para que la tramitación sea cada vez más ágil, homogénea y escalable.- Colaborarás con otros equipos de Tuio, como Operaciones, Producto, Tecnología o Proveedores, para identificar oportunidades de mejora y construir una experiencia diferencial para nuestros clientes.- Este rol cuenta con una gran autonomía, por lo que tendrás espacio para identificar problemas, proponer soluciones y ejecutarlas. Además, tendrás la oportunidad de crecer con nosotros y tener impacto directo en un área clave para Tuio.Eres lo que estamos buscando si tienes…- Al menos 5 años de experiencia en gestión de siniestros de hogar.- Has gestionado expedientes complejos de hogar y tienes criterio técnico para tomar decisiones de tramitación.- Tienes experiencia en trato directo con clientes por teléfono, email y/o chat.- Conoces el funcionamiento de redes de reparadores, gabinetes periciales y proveedores vinculados a siniestros de hogar.- Tienes capacidad para gestionar varias prioridades a la vez sin perder el foco en la calidad del servicio.- Eres una persona resolutiva, organizada y con buenas habilidades comunicativas, tanto escritas como orales.- Te gusta trabajar en equipo y compartir conocimiento para ayudar a que las personas de tu entorno crezcan.- Tienes orientación al cliente y sabes gestionar situaciones delicadas con empatía, calma y profesionalidad.- Te motiva transformar una industria que no ha cambiado demasiado en los últimos 100 años.Destacarás si tienes…- Formación relacionada con Edificación, Obra Civil, Arquitectura Técnica, seguros o similar.- Experiencia gestionando reclamaciones o expedientes especialmente sensibles.- Conocimiento avanzado de daños materiales, garantías de hogar, reparaciones y criterios de cobertura.- Experiencia en mejora de procesos o definición de protocolos de tramitación.- Capacidad analítica para revisar indicadores de siniestralidad, tiempos de resolución, calidad o satisfacción de cliente.- Nivel de inglés B2 o superior.- Experiencia previa en entornos startup, insurtech o compañías con fuerte componente tecnológico.¿Por qué Tuio?- Salario competitivo dependiendo de tu expertise!- Somos muy flexibles con el teletrabajo.- Plan de crecimiento dentro de Tuio.- Beneficios top: retribución flexible, seguro médico, pólizas para empleados, material para home office, eventos de team building y mucho más!Proceso de selecciónTe escribiremos para conocernos y el proceso será así:- Charla por Google Meet con People- Charla con nuestro COO para explicarte el proyecto y conocer tu experiencia.- Caso práctico relacionado con tramitación de siniestros de hogar.- Visita a nuestras oficinas y revisión del caso.En Tuio, valoramos y promovemos un entorno laboral inclusivo y diverso, porque sabemos que enriquece nuestra cultura. Tenemos el compromiso de mantener un espacio de trabajo donde todas las voces sean escuchadas y respetadas, independientemente de su origen, género, orientación sexual, diversidad funcional o cualquier otra característica personal. Todo ello nos ayuda a crear productos y servicios excepcionales e innovadores.Los datos personales serán tratados por Coconut Ventures, S.L. para gestionar tu candidatura, así como para cumplir las obligaciones legales aplicables y, cuando proceda, garantizar la seguridad de nuestras instalaciones y documentar adecuadamente nuestras relaciones jurídicas. Puedes consultar la información completa sobre el tratamiento de tus datos, incluyendo finalidades, bases jurídicas, plazos de conservación, destinatarios y forma de ejercer sus derechos, en nuestra política informativa disponible en https://tuio.Com/privacy. También puedes contactar con nosotros en hola@tuio.com y, en su caso, con nuestro Delegado de Protección de Datos en lopd@tuio.com.#J-18808-Ljbffr

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionAsset Control is seeking for a Data solutions developer to assist with continued implementation of new applications that can help us optimize the use of our assets (reduce losses, undercover patterns and anticipate to issues). The Data solutions developer will work on automation and adjust solutions to regional requirements in partnership with different functions across Brambles.She/he will be working with previously developed ML models to create a final application that meet CHEP regional needs coupled with any data analysis required to support implementations or changes.Key Responsibilities May Include:Design and build reusable components, frameworks, and libraries at scale to support analytics products and enhance data processing efficiency and scalabilityDevelop, construct, and maintain highly scalable data pipelines and processing systems, integrating programming languages and tools to meet evolving business needs.Implement complex automated workflows and routines using workflow scheduling tools, ensuring efficient data ingestion and consumption.Optimize data quality, reliability, and scalability through continuous integration, test-driven development, and use of advanced data engineering practicesCollaborate with business and technology stakeholders to design and implement data product features, identifying opportunities for improvement in data accessibility and integrationConduct root cause analysis and troubleshoot complex data challenges, providing scalable solutions that address operational and product needs.Lead disaster recovery planning and ensure all data models and architectures are designed to meet business requirements while reducing system complexity and costs.Mentor and guide data engineers in adopting and maintaining data engineering standards and best practices to foster a strong, expert data solutions community.Other key responsibilities:Responsible for implementing solutions developed by the Advance Analytics team by developing, designing, and testing a final solution aimed to optimize the use of our assets.Perform data analysis (What-If, Scenario and sensibility analysis) to support any new implementation required.Assess implementation effectiveness by conducting tests and simulations on large sets of historical dataCommunicate with project SMEs the implementation process, design and data analysis findingsDevelop software solutions using Python that fit regional business needs aligned with Assent control Transformation program.Work closely with all internal SMEs to understand requirements.Ensure best practices implementation to improve service to the business.Propose enhancements on new/current processes (standardization, usability, workload).Identifying potential risks and issues and ensure these are pro-actively flagged and resolved throughout program lifespan.Communicating and documenting code changes following Asset Productivity and Control Intelligence guidelines (Jira, Confluence, BitBucket, etc).Experience required:5+ years professional experience in developing Python applications that implement machine learning models.Expert knowledge of multiple programming languages including Python on UNIX and/or LINUX platforms.Strong experience working with cloud platform providers like Amazon Web Services.Solid understanding of Version Control principles (Git).Proved and successful track record in implementing python solutions (Data pipelines, Software applications, etc).SQL experience (Ability to read/write complex SQL queries).Ability to perform high data analysis to inform business decisions.Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.Working on remote teams.Experience with Project Management (manage priorities, standardization, automation, troubleshooting and long-term planning).Experience implementing new data solutions from scratch.Experience with change management.Proficient using Microsoft tools: Excel and Power Point.Experience using Atlassian suite is highly valued.Experience with React and FastAPi is valued.Experience with tools interacting with LLMs is valued.Skills and Knowledge:Highly developed attention to detail.Excellent problem-solving skills including the ability to analyze and resolve complex problems.Strong oral communication skills.Ability to work in a fast-paced environment.Strong analytic skills.Customer oriented.Flexible and able to work under pressure.Diplomatic and sensitive when serving customers of a different mentality and culture.Storytelling and data visualization.Languages:EnglishSpanish would be a plus.Remote TypeHybrid RemoteSkills to succeed in the roleAdaptability, Amazon Web Services (AWS), Apache Airflow, Data Architecture Development, Data Engineering, Data Integration, Data Integrity, Data Processing, Data Security, Empathy, Experimentation, Java (Programming Language), Python (Programming Language), Scala (Programming Language), Taking Ownership, Teamwork, Understand CustomersWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. xcskxlj Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at #J-18808-Ljbffr

About Futureforce University Recruiting Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Software Engineering About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. AI Builder, Emerging Talent - Arabic Market Technical foundation required. Builder mindset non‑negotiable. Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first‑of‑its‑kind AI Builder New Grad cohort, you'll be embedded directly with customer‑facing teams, designing, developing, and deploying agentic solutions for the world's Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You'll deliver real‑time customer impact from day one. Working in a builder pod, a cross‑functional team that collaborates to design, build, and deploy AI solutions for real customers. The AI Builder Experience • AI‑Powered Development: You'll be developing real customer solutions with the best‑in‑class suite of leading‑edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development., • Dedicated Mentorship: You won't be building in a vacuum. You'll be part of a program focused on hands‑on technical skill development, shadowing opportunities, and meaningful networking. You'll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers., • Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high‑level conversations with stakeholders. What You'll Actually Be Building • Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet., • Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform., • Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high‑quality, scalable production systems using JavaScript, Python, and Apex., • Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You'll use your consultative skills to ensure our tech meets real‑world needs., • Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one. You're Our Builder If... • You have a strong background in Computer Science or a related engineering discipline., • You're an AI native who has been deep in LLMs and prompt engineering., • You are fluent in React, TypeScript, GraphQL, Python, OOP and Real‑Time Infra., • You can hold your own in a room with our sales teams and customers., • You write high‑quality code and evaluate AI outputs with engineering rigor., • You thrive in the group chat that's building something, not just talking about it., • You're ready to grow faster here than anywhere else – nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one., • You bring sharp problem‑solving instincts, relentless initiative, and a get‑things‑done mentality., • You are excited to travel 25‑50% of the time, working directly alongside our customers to see your code come to life in their environments., • You are fluent in Arabic and English. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. xcskxlj The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #J-18808-Ljbffr

At Now Health International, we are seeking a motivated and customer-focused Customer Service Representative to join our Madrid team. The ideal candidate will be passionate about delivering exceptional service and supporting our members with professionalism and care. If you thrive in a fast-paced, multicultural environment and are committed to making a positive impact, we would love to hear from you. ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Qualifications & Skills Required: Qualified to a degree level. Industry-specific qualifications are desirable but not essential. Comprehensive working experience in a customer service delivery environment within the Medical Insurance sector. Candidates with a general insurance background will also be considered. A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment. Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred. Willing to thoroughly learn and understand the plans and policies offered by the company. Able to work weekends and extended hours on occasions when required. Excellent written and spoken English plus Cantonese and/or Mandarin. Candidates with broader language capabilities will have a distinct advantage Main Responsibilities: As the primary contact for individual members, intermediaries, and corporate clients ("customers"), always maintain highly professional and courteous communications. Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company's brand values, principles, and styles are adopted and utilized for all external communication. Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices. Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back. Take responsibility for delivering products and service which are appropriate to the customer's need and ensuring that the customer is treated in a fair, ethical and consistent manner. Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer. Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs. Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience. Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures. Maintain a very high standard of quality in terms of business integrity and the customer experience. xohynlm Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

Get AI-powered advice on this job and more exclusive features. Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. At ING we are looking for a Contact Center Frontline Specialist Your role and work environment We are looking for a talented and enthusiastic Frontline Specialist to join our Contact Center team within the COO domain. The responsibility of this role is to oversee the day-to-day operations of our Contact Center front-line team. This role is pivotal in ensuring high-quality customer interactions, optimizing team performance, and driving continuous improvement in service delivery. Additionally, this role involves managing data extraction to provide the Contact Center Front team with the necessary insights for effective follow-up on customer support activities and strategic decision-making. It will also be responsible for building consistent reports and dashboards to support decision-making in a fast-paced environment. Your key responsibilities • Lead and supervise the BPO team of front-line agents, ensuring adherence to performance standards and KPIs., • Monitor real-time operations, including call and chat volumes, agent availability, and service levels., • Provide coaching, feedback, and support to BPO’s Force team to enhance customer experience and operational efficiency., • Cooperate with Workforce Management to ensure optimal staffing and compliance with our requirements., • Collaborate with Quality Assurance teams to ensure service quality and enhance customer satisfaction., • Act as the first point of escalation for complex customer issues, ensuring timely and effective resolution., • Analyze performance data and generate reports to identify trends, gaps, and opportunities for improvement., • Support the implementation of new tools, processes, and training initiatives., • Foster a positive and inclusive team culture focused on customer satisfaction and continuous learning. What are we looking for? Do you want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Desirable experience in a supervisory or lead role within a Contact Center environment., • Strong leadership and interpersonal skills with the ability to motivate and develop teams., • Experience with omnichannel support (voice and chat)., • Proficiency in Excel and SQL. Experience with SAS, Python, and PowerBI is a plus., • High analytical skills and mindset, insights generation and critical mindset. Challenge the status quo., • Familiarity with developing dashboards for the proper follow-up of the team’s KPIs., • Excellent communication and problem-solving abilities., • Knowledge in Contact Center technologies (e.g., CRM systems, telephony platforms, workforce management tools)., • Familiarity with performance metrics such as AHT, FCR, CSAT., • Ability to work in a fast‑paced, customer‑focused environment., • Native in Spanish and fluent in English; additional languages are a plus., • Enthusiasm for working in a multidisciplinary environment, and in strong coordination with another teams, inside the bank, and with our Partners., • Stakeholders' management and influence., • Problem‑solving., • Growth mindset., • Makes things happen attitude., • Accountability. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax‑advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world‑class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. xcskxlj International Remote work program. Seniority level Associate Employment type Full‑time Job function Administrative and Analyst Industries Banking and Business Consulting and Services #J-18808-Ljbffr

OneStream Finance Reporting Specialist / Platform Owner ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. Location: Madrid, Spain I'm currently partnering with a global manufacturing organisation to identify an experienced OneStream professional to take ownership of their established OneStream environment. This is an excellent opportunity for someone who enjoys operating at the intersection of Finance and Technology, acting as the internal expert for a business-critical EPM platform whilst working closely with stakeholders across the organisation. The organisation is looking for an experienced OneStream professional to become the internal subject matter expert and primary point of contact for the platform. You will work closely with Finance teams and external partners to ensure the continued success, optimisation and development of the solution. Responsibilities • Act as the internal owner and subject matter expert for OneStream., • Support and enhance reporting, budgeting and forecasting processes., • Partner with Finance stakeholders to gather and translate business requirements., • Manage relationships with external consulting and support partners., • Drive continuous improvement and identify opportunities for platform optimisation., • Support month‑end and management reporting activities., • Coordinate future developments and enhancements., • Provide guidance and support to business users across the organisation.Requirements, • Strong hands‑on experience with OneStream., • Experience as a OneStream Administrator, Architect, Consultant, Lead Consultant or Internal Platform Owner., • Understanding of financial reporting, budgeting, forecasting or consolidation processes., • Ability to engage confidently with both technical and business stakeholders., • Strong communication and stakeholder management skills., • Experience working within global or complex organisations would be advantageous. xcskxlj If you have a strong OneStream background and are interested in learning more, lets chat! #J-18808-Ljbffr

An Overview of This Role You’ll be at the forefront of shaping the future of AI‑powered developer tools at GitLab. As a Senior Product Designer on the AI Product Design team, you’ll help build the next generation of intelligent software development experiences, bringing rigorous design craft to some of the hardest interaction problems in the industry. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. You’ll own the design process end‑to‑end: from ambiguous early exploration through to polished, shipped experiences. You’ll design intuitive interfaces for AI agents, create seamless chat experiences for developers, and establish design patterns that make advanced AI capabilities feel natural and accessible, iterating continuously as the product and technology evolve together. Some Example Projects • Duo Workflow (AI agents across the SDLC), • Duo Chat (AI‑powered DevSecOps assistant), • AI‑powered code suggestions and review toolsWhat You’ll Do, • Own the design process – Drive end‑to‑end design across GitLab’s AI suite, from early exploration to polished execution. Create flows, wireframes, prototypes, and high‑fidelity designs that reflect strong craft and clear thinking. Know when AI is the right solution versus a traditional approach., • Ship and iterate – Break complex AI experiences into releases that fit GitLab’s cadence without sacrificing quality. Define success criteria upfront, use evidence to drive decisions, and work closely with PM, Engineering, and Technical Writing to get things over the line., • Set the craft bar – Set quality standards through strong visual and interaction design, and provide constructive feedback that raises the level of work around you., • Define strategic direction – Bring validated user evidence and a strong point of view to roadmap discussions before direction is set. Use journey maps, storyboards, and design explorations to connect day‑to‑day work to a longer‑term vision., • Enable the broader team – Help designers across the product understand and apply AI capabilities effectively in their own areas. Contribute AI‑specific patterns to Pajamas Design System that others can build on, and share knowledge that raises the design quality of AI experiences across GitLab., • Mentor and grow – Guide other designers in developing their skills, participate in hiring by interviewing candidates and evaluating portfolios, and share what you know generously.What You’ll Bring, • A strong portfolio showing how you think and iterate, not just what shipped, ideally including AI/ML products, agentic workflows, or natural language interfaces where user control, transparency, and trust were key considerations., • Experience designing for AI workflows. You understand the unique challenges of multi‑step, agentic, or automated processes and how to design for them effectively., • A high bar for craft. You care deeply about the details of interaction and visual design, and help others raise their standards too., • Experience conducting research and translating findings into clear, well‑reasoned design decisions., • Proven ability to work iteratively in agile product development, balancing speed with quality and making smart trade‑offs without losing sight of the longer‑term vision., • Experience designing in complex enterprise contexts, with working knowledge of Git, HTML/CSS, accessibility best practices, and design systems., • Excellent communication skills. You can simplify complexity, articulate design rationale clearly, and bring people along through your process.About the Team The AI Product Design team is part of GitLab’s broader UX organization, focused exclusively on creating exceptional experiences for AI‑powered features across our DevSecOps platform. Our designers partner closely with AI Product Management and Engineering, as well as collaborators from across the entire product, from code creation to security scanning. The team faces fascinating challenges such as designing collaboration between developers and AI agents, defining trust in AI‑assisted code review, and making complex AI capabilities discoverable without overwhelming users. We pioneer design patterns that the industry watches and learns from. Benefits • Flexible Paid Time Off, • Team Member Resource Groups, • Equity Compensation – Employee Stock Purchase Plan, • Growth and Development Fund, • Parental LeaveUnited States Salary Range $140,000 to $200,000 USD Equal Employment Opportunity GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. xcskxlj See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. #J-18808-Ljbffr

EG Hire Global is hiring for a Customer Support role to join international teams based in Greece and Portugal. Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. This position offers remote or on-site options, requiring good English and one of several listed languages. Successful candidates will provide support via phone, chat, and email while ensuring high-quality service. In addition to a competitive salary, benefits include paid relocation, housing support, and a multicultural working environment. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

• Chat / Chatbot, • Voicebot, • Chatbots, • Voicebots Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura. Product Owner / Business Analyst - Metrica España Modalidad: trabajo en modo híbrido, se valora que el recurso pueda acudir a sus oficinas de forma puntual, mientras mayor parte del trabajo es remoto. Ubicación: Madrid SBA: 49.000€ Descripción Métrica España se complace en anunciar la búsqueda de un Product Owner / Business Analyst experimentado y proactivo para unirse a nuestro dinámico equipo. Buscamos a un profesional con una sólida trayectoria y una profunda comprensión del desarrollo de productos digitales, con un mínimo de 5 años de experiencia relevante. Como Product Owner para nuestro Squad Conversacional, serás una pieza clave en la definición, desarrollo y entrega de soluciones innovadoras que transformarán la experiencia de nuestros clientes y optimizarán nuestras operaciones internas. Tu rol será fundamental para guiar al equipo hacia la consecución de los objetivos estratégicos, asegurando que nuestras soluciones conversacionales estén a la vanguardia de la tecnología y satisfagan las necesidades del negocio. Responsabilidades principales • Gestionar y priorizar el backlog del equipo de soluciones conversacionales., • Traducir las necesidades de negocio en requisitos funcionales claros y detallados., • Definir épicas, historias de usuario y criterios de aceptación., • Coordinarse con los equipos de Producto, IA, Tecnología y los distintos países para garantizar la alineación y correcta ejecución de las iniciativas., • Participar en ceremonias ágiles como refinamientos, planificación de sprint y demos., • Realizar el seguimiento del progreso de las entregas, dependencias, riesgos y bloqueos., • Garantizar la coherencia funcional y la integración entre las distintas soluciones:, • Chat / Chatbot, • Voicebot, • Copilots (asistentes basados en IA), • Speech Analytics (analítica de voz), • Dar soporte a las actividades de testing y validación UAT (User Acceptance Testing)., • Mantener la trazabilidad funcional y la documentación actualizada., • Colaborar en el seguimiento de KPIs y en la mejora continua del producto. Perfil requerido • Más de 5 años de experiencia como Product Owner, Business Analyst o puesto similar., • Experiencia trabajando en equipos ágiles y entornos tecnológicos., • Sólida experiencia en gestión de backlog, definición funcional y ejecución de entregas., • Experiencia en la implantación de soluciones digitales o conversacionales., • Excelentes habilidades de coordinación y gestión de stakeholders., • Perfil organizado, estructurado y orientado a la ejecución y consecución de objetivos. Se valorará positivamente • Experiencia con:, • Chatbots, • Voicebots, • Copilots, • Speech Analytics, • Entornos de Contact Center y Experiencia de Cliente (CX), • Conocimientos de herramientas ágiles como Jira y Confluence., • Experiencia en entornos internacionales o multipaís. Idiomas • Inglés: fluido (obligatorio), • Español: fluido (obligatorio), • Portugués: valorable Competencias clave • Proactividad y sentido de la responsabilidad (ownership)., • Capacidad de organización y planificación., • Pensamiento analítico., • Capacidad de priorización., • Comunicación transversal con diferentes áreas., • Orientación al trabajo colaborativo y en equipo. ¿Qué ofrecemos? • Contrato indefinido., • Salario competitivo acorde a la experiencia y el mercado., • Oportunidades de desarrollo profesional y formación continua., • Participación en proyectos retadores y de alto impacto., • Excelente ambiente de trabajo., • Flexibilidad horaria y trabajo remoto. Si eres un/a apasionado/a de la agilidad, con una mentalidad orientada a la mejora y buscas un rol donde puedas generar un impacto significativo, te invitamos a postularte. xcskxlj Únete a Métrica España y sé parte de nuestra historia de éxito. #J-18808-Ljbffr