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Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

Operations Manager Quiénes somos Carol es una plataforma de atención primaria (primary care) y bienestar corporativo que permite a los empleados de las empresas acceder a servicios sanitarios digitales de forma fácil, rápida y totalmente integrada. La visión de Carol es hacer que la medicina sea accesible para todos a través de un ecosistema completo: teleconsultas médicas por vídeo y chat, prescripción electrónica de recetas farmacéuticas y especializadas, reserva de consultas y pruebas en los mejores centros colaboradores, todo ello reforzado por un enfoque multidisciplinar en psicoterapia, nutrición y salud femenina. Somos una de las startups italianas de más rápido crecimiento. Acabamos de cerrar una ronda Serie A de 8,5M€, hemos integrado dos adquisiciones estratégicas y hemos sido reconocidos por Sifted entre las realidades más prometedoras del sur de Europa. Ahora entramos en la fase de scaling: estructurar, consolidar y hacer evolucionar nuestro motor de desarrollo comercial. Qué harás Como Gerente de Operaciones, serás el pilar organizativo de nuestra fase de escalado. Tendrás la responsabilidad estratégica y operativa de coordinar la entrega (delivery) de los servicios y sostener el crecimiento de Carol en España, en cooperación con el equipo de Operaciones italiano. Tus principales actividades incluirán: • Gestión operativa del servicio: supervisión y optimización continua de todo el recorrido del paciente y de los procesos empresariales, con el fin de aumentar la eficiencia y garantizar la calidad del servicio ofrecido;, • Gestión de los activos empresariales: actividades de apoyo y coordinación con la Dirección Sanitaria para el proceso de trámites de autorización y de relación con la autoridad sanitaria;, • Reclutamiento y búsqueda médica (Scouting): gestionar en primera persona, en coordinación con la Dirección Sanitaria, la búsqueda, el screening y las entrevistas de selección de nuevas figuras sanitarias (médicos, psicólogos, nutricionistas) para ampliar el equipo clínico en línea con el crecimiento de los usuarios;, • Gestión operativa del equipo clínico: planificación de turnos, gestión operativa de los profesionales y gestión de las retribuciones, con el fin de garantizar los SLA del servicio, asegurando precisión y puntualidad;, • Monitorización del rendimiento: analizar KPIs e informes operativos para identificar áreas de mejora, tanto en términos de rendimiento del equipo clínico como del negocio;, • Sinergia y desarrollo interfuncional: colaborar con los equipos de Product, Tech y Sales para traducir las necesidades comerciales en soluciones operativas y garantizar que el desarrollo del producto refleje las necesidades de la delivery y del equipo clínico;, • Construcción y coordinación del equipo de Customer Care: diseñar y estructurar desde cero la función de Atención al Cliente (definición de procesos, herramientas, canales y SLA de respuesta), seleccionar y coordinar los recursos dedicados, garantizando una experiencia de usuario fluida e integrada con el recorrido del paciente y con el equipo clínico. Quién eres Buscamos un perfil con un sólido background analítico, dotado de liderazgo y con un enfoque estructurado pero flexible, capaz de desenvolverse con soltura en la complejidad de una startup. Eres el candidato ideal para Carol si: • Tienes al menos 4-6 años de experiencia en puestos operativos, idealmente dentro de empresas sanitarias, odontológicas, veterinarias o en consultoras de salud., • Tienes formación universitaria en Ingeniería de Organización Industrial/Biomédica, Economía o estudios afines (un Máster en Healthcare Management se considera un fuerte plus)., • Ya cuentas con experiencia en la gestión, coordinación y crecimiento de recursos y equipos de trabajo., • Posees marcadas capacidades analíticas y un buen conocimiento de las métricas operativas de negocio, con familiaridad en el uso de herramientas de Business Intelligence (p. ej., Looker Studio, BigQuery)., • Tienes excelentes dotes organizativas y capacidad para gestionar proyectos complejos e interfuncionales, con plazos ajustados y múltiples stakeholders., • Combinas una visión estratégica a largo plazo con un enfoque hands-on y una fuerte orientación a la resolución de problemas., • Tienes un excelente nivel de inglés; el italiano se considera un plus. Localización: Madrid, con disponibilidad para desplazamientos/viajes periódicos a Barcelona según las necesidades del puesto. Retribución: salario bruto anual comprendido entre 50.000€ y 55.000€, en función de la experiencia del candidato/a.

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? • Estudios mínimos FP Grado medio/superior, • Ofimática a nivel usuario., • Experiencia de teleoperador/a., • Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones • Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros., • Manejo básico de herramientas informáticas., • Capacidad de aprendizaje., • Seguimiento de procedimientos., • Responsabilidad y puntualidad., • Orientación al cliente., • Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? • Tipo de contrato: Temporal 4 meses., • Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas., • Interesante retribución variable (5%) por consecución de objetivos., • Jornada intensiva del 75,5% (6 horas de 9:00-15:00)., • Convenio Contac Center, • Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público, • Formación a cargo de la Compañía., • Posibilidad de desarrollo profesional., • Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o Saa S. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model.Job DescriptionWe’re looking for a strategic and data‑driven leader to drive Demand Planning across Europe, orchestrating a complex, multi‑country environment and shaping the future of demand‑led decision making at scale.This is a high‑impact role responsible for creating a single, forward‑looking and fact‑based demand view across Europe, enabling aligned commercial, supply chain, and financial decisions while accelerating transformation through data, analytics, and planning excellence.Reporting into senior leadership, you will act as a key business partner across Commercial, Supply Chain, and Finance, connecting stakeholders and driving standardisation, governance, and performance across the end‑to‑end planning cycle.What You’ll Lead & DeliverDefine and execute the European Demand Planning strategy, aligned to business growth and performance objectivesOwn and orchestrate the single source of truth for demand across Europe, proactively highlighting risks, opportunities, and trade‑offsDrive end‑to‑end demand performance, improving forecast accuracy, reducing bias, and enabling better decision makingLead scenario planning and demand‑led decision support, stress‑testing assumptions in a dynamic market environmentEstablish and embed standardised S&OP / S&OE processes, governance, and ways of working across multiple countriesAccelerate data‑driven planning excellence, leveraging tools, analytics, and market insightsFacilitate and own the European Demand Review, ensuring alignment across issues, collections, and commercial outlookAct as the E2E connector, influencing stakeholders across Commercial, Retail, Supply Chain, and FinanceBuild and develop demand planning capability, strengthening skills, accountability, and mindset across teamsScope & ImpactPan‑European scope across multiple countries and marketsLeadership of a team of ~9 FTEDirect impact on revenue, margin, service levels, and asset productivityOwnership of forecast accuracy, bias reduction, and demand planning effectivenessWhat You’ll BringExperienceExperience leading or embedding S&OP / S&OE governance, including demand review forums and decision‑making cadencesProven ability to drive business performance through planningExperience aligning Commercial, Supply Chain, and Finance around a single set of numbersBackground in FMCG, logistics or complex operational environments preferredTrack record in scenario planning, trade‑offs, and decision supportExperience influencing senior stakeholders in a matrix organisationSkillsBusiness acumen: challenges assumptions and turns data into actionable insightAnalytical & storytelling: able to simplify complexity and create clear narrativesPerformance mindset: focuses on outcomes, not process complianceStakeholder influence: drives alignment across functions without authorityDecision‑making under uncertainty: uses scenarios to guide actions in volatile environmentsRemote TypeHybrid RemoteSkills to succeed in the roleCoachingCross‑Functional WorkDemand PlanningDisruptive ThinkingEmotional IntelligenceFeedbackInclusive LeadershipInfluencingLeading ChangeLeading Customer Centric TeamsMentorshipPrioritizationProcess ImprovementsProject DeliveryStrategic PlanningStrategic ThinkingEqual Opportunity StatementWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Fraudulent Misrepresentation WarningIndividuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.#J-18808-Ljbffr

Assisting Italian-speaking clients via phone, email, and chat, providing high-quality service.

About the roleAt Lodgify, we are hiring aConnectivity Specialistto join our team!We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you will support customers through the setup and adoption of the product, ensuring they quickly realize value. Act as a trusted consultant, guide configuration, share best practices, and proactively address challenges while fostering long-term customer success and identifying opportunities for growth.In addition, the Connectivity Specialist troubleshoots integration issues, investigates root causes, and resolves problems whenever possible, escalating or sharing feedback with relevant teams when required. They may also support the wider customer service team with general requests.How will you make an impact?Provide expert guidance and advice to customers on OTA connection types and their features.Proactively troubleshoot and resolve technical issues related to platform integrations and connectivity.Take ownership of cases, guiding customers through the process to ensure resolution.Respond to requests via email, phone, chat, and screen-sharing sessions, ensuring timely and effective support.Deliver excellent customer service and maintain high levels of customer satisfaction.Build and maintain strong client relationships through clear, consultative communication.Collect, report, and escalate customer feedback to relevant teams, ensuring follow-up and continuous product improvement.What makes you a great fitExcellentEnglishandFrench, both written and spoken.Experience in customer-facing roles, ideally in a technical support or service environment.Strong logical thinking and problem-solving skills to identify and resolve issues effectively.Familiarity with troubleshooting processes and handling customer inquiries independently.Proven experience in assisting customers and conducting live product walkthroughs (calls, screen shares).Ability to learn quickly and adapt to new tools, processes, and product updates.Strong communication skills, both written and verbal, with a customer-first mindset.Solid organizational skills with the ability to manage multiple tasks in a fast-paced environment.How can you earn extra bonus points?Background in the tourism or tech industry.Experience working with OTAs or Channel Managers.Exposure to a startup environment.Hands-on experience with Zendesk and Slack (or similar support and communication tools).Why you’ll love usYou’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating aworkplace where everyone is heard and feels a sense of belonging.What’s in it for you?Remote Flexibility: The freedom to work from home.Time to Recharge: 25 working days of paid vacation and Jornada Intensiva in August.Alan Health Insurance: Premium health, dental, and mental health support via Alan. Pre-existing conditions are covered.Tax-Free Savings: Increase your take-home pay by using Flexible Remuneration for meal costs (up to €220/mo) and public transport (up to €136/mo).Home Office Gear: We provide a table, ergonomic chair, and monitor for your home setup.Annual Offsite: We bring the whole team together in Barcelona once a year for an unforgettable company offsite!Dynamic Hub: A high-energy, inclusive environment designed for collaboration and connection with a team that represents over 60 countries.#J-18808-Ljbffr

At Milestone Systems we put people first in everything we do – from the way we treat each other and our communities, through the way we develop and sell our products.Impact & PurposeBe the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone, the global market leader!LocationWe are looking for aSupport Professional with English and Italian or Spanish, based inBarcelona (hybrid – late shift 10:00 to 19:00) .Role SummaryTechnical Support is typically the first point of contact for Milestone Partners and therefore plays a key role in helping our company achieve its mission by providing excellent Customer / Partner knowledge and satisfaction. The Support Team must demonstrate an in-depth understanding of the Milestone product portfolio and excellent customer-facing skillset.What You Will DoDeliver reliable and high-quality technical support across the Milestone product portfolio to Milestone Business Partners.Act as a trusted technical advisor by empowering the Milestone community and continuously expanding their expertise in implementing, operating, and maintaining Milestone solutions.Serve as the primary point of contact for technical inquiries and incidents via phone, chat, and web-based support channels.Analyze and troubleshoot Frontline support cases, ensuring timely resolution or appropriate escalation to the Backline team when required.Collaborate closely with internal teams to ensure effective case handling and knowledge sharing across support levels.Perform all support activities in accordance with defined Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).What You Bring to the TeamInformatic Support technical background, DevOps, Degree in Computer Science, Computer Engineering, or FP on Informatic or Telecommunications.At least 4 years of work experience providing technical support for external clients.Practical experience with Microsoft Windows operating systems and relevant technologies.IP Network knowledge and troubleshooting experience.Storage technologies knowledge. (JBDO, RAID, SAN, NAS, Cloud) and relational Databases maintenance (Backup, Restore, Shrink, Detach, Attach).Experience providing multichannel support, confident in providing support over the phone, chat and web cases.Excellent communication skills and fluency in written and verbal,C level Italian or Spanish and English .How You Will Make a DifferenceIs confident of own capabilities and believes that persistence and hard work yield results.Is open-minded & shares information with others.Gives and receives constructive feedback to strive for continuous self-improvement.Can constructively handle conflicts and can recover from dissatisfied customer situations.About the TeamMilestone Technical Support (MTS) is an international support team that provides excellent Customer / Partner satisfaction. We operate globally, in a fast-paced dynamic environment, united by one common passion – to be the best. With the challenges you will face in this exciting role, there will be plenty of opportunities to grow personally and professionally.How We Support YouIndividual development plans aligned with your career goalsAccess to training, learning resources, and certificationsFlexible working arrangementsSupportive leadership and regular feedbackOpportunities for cross-functional and cross-regional collaborationSocial activities and spaces to connect with colleaguesWhat We OfferGym contributionLuxury health and dental packageLife insuranceLearning and trainings planExcited to join a team that values people and innovation? Hit the Apply button and submit your CV in English today.About UsMilestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.#J-18808-Ljbffr

Remote (EU time zones), regular on‑site in Bratislava, Malta and Cyprus. The engagement About The Program Neurons Lab is running a group‑wide AI Adoption Program for a major client: a holding of six game studios plus central business functions (Legal, Finance, Commercial, HR, Marketing), with 10+ companies in total in the group. The program combines business team enablement, engineering enablement, and custom AI agents for game production. This role leads AI enablement of the business teams exclusively. It does not deliver the engineering or game production tracks: those are owned by separate technical teams. The focus here is taking each business team from first assessment through workshops and hands‑on enablement to self‑sufficient daily use of AI. Mission Lead AI enablement for the client's business teams end to end: conduct assessments, find pain points and solve them, deliver workshops personally, facilitate sessions with external trainers for specialist topics, activate stakeholders and champions, track adoption KPIs, and stay in the client's context every day until each team runs on its own. Scope Key Responsibilities Assessments & pain points Conduct assessments: run structured assessments with each business team to map workflows, skills, and current AI usage before any enablement is planned. Find and solve pain points: collect the team's real pain points and use cases, prioritize them, and turn them into concrete enablement plans, working AI skills, or recommendations for specialist tools. Triage each use case: a skill to build with the team in hours or days, an off‑the‑shelf specialist tool to introduce plus training, or an engineering opportunity to hand to the technical track. Workshops & enablement delivery Holistic AI enablement trainer: conduct workshops personally, and facilitate the sessions delivered with external trainers. The value is in the entire flow, including before and after the workshop. Own the workshop lifecycle end to end: pre‑assessment, workshop design aligned with the client, delivery, feedback collection, a two‑week support window, and a follow‑up review call for every workshop. Deliver concrete outcomes: ensure every workshop targets the team's own use cases and produces walk‑away artifacts: working skills, prompts, and tools the team uses the next day. Engage external trainers: bring in specialist trainers on demand for specific workshops (commercial, creative, legal, and other domains), brief them, facilitate their sessions, and hold them to the quality bar. Stakeholder activation & change management Activate champions: identify champions inside each team, work with them 1:1, and make their results visible to client leadership so momentum is seen at the top. Remove adoption blockers: run feedback and bonding sessions, surface what stops people from using AI (fear, skill gaps, unclear value), and design interventions. Bottom‑up engagement, not top‑down mandates. Stay in the client's context: maintain daily contact with the business teams across the group, keep a recurring cadence of sessions per team (weekly or bi‑weekly), and never let context go stale on either side. KPIs & reporting Assess and track adoption KPIs: set realistic adoption targets per team, measure actual usage after each enablement cycle, and report progress transparently to the client and internally. Release teams as self‑sufficient: define what "done" looks like for each team and hand over ownership once the team sustains AI usage without support. Feed the pipeline: pass engineering‑grade opportunities to the technical teams and capture reusable skills and assets so wins in one company propagate across the group. Boundaries What This Role Is Not Not the Account Delivery Manager. The Delivery Manager owns overall account coordination and is the single point of contact for the client's business. This role goes deep inside the business teams on adoption, engagement and change. Not a software delivery role. This person does not build custom AI agents for game production or any engineering deliverables; those tracks are owned by separate technical teams. Where real engineering is needed, they route it to the architect and engineering team. Not only a trainer, a holistic AI enablement trainer. This person orchestrates trainers and owns adoption outcomes: they conduct workshops, facilitate the sessions run with external trainers, and own the entire flow before and after each workshop. Profile Who We Are Looking For Skilled trainer: a strong, experienced trainer who can design and deliver engaging workshops and training sessions on their own, adapt on the fly to the audience in the room, and make complex AI topics practical for non‑technical teams. Change management and adoption background: hands‑on experience driving technology or process adoption inside organizations; understands the psychology of engagement and how to make change stick from within. Practical AI fluency: confident daily user of modern AI tools (Claude, Chat GPT, agentic workflows, skills and prompt engineering); can decompose an expert's workflow and rebuild it as an AI‑assisted process together with that expert, including for non‑technical audiences. Facilitation and communication: experienced in delivering workshops and training sessions personally, and comfortable running assessments, feedback sessions and executive updates; able to work with everyone from senior lawyers to game designers. Strategic thinking: can design an engagement program, not just execute tasks; sees which use cases matter and how adoption converts into long‑term value for the client. Energy and ownership: high‑energy, genuinely enthusiastic about AI, fully committed to one client. Not a role for someone splitting attention across multiple projects. Languages: fluent English; Russian or Ukrainian isa strong plus given the client's teams. Nice to have: i Gaming or game development exposure; experience with enablement or training businesses; consulting background. Outcomes Success metrics Post‑workshop adoption per team (primary KPI): teams actively using AI in daily work after the support window closes. Champions: number of active champions identified, developed, and made visible to client leadership. Cadence adherence: recurring sessions held on rhythm; response times measuredin hours, not days. Self‑sufficiency and pipeline: teams released as self‑sufficient; qualified opportunitiespassed to the technical tracks. Engagement growth: follow‑up workshops, recurring enablement, and new scopes originating from business team engagement. What we offer Competitive compensation — a monthly base plus expansion revenue upside Fully remote — outcomes over attendance Unlimited PTO Full‑time contractor engagement with a fast‑growing AI consultancy at the forefront of enterprise transformation #J-18808-Ljbffr

About Eleven Labs Eleven Labs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781 M in funding and our last valuation was $11 B - multiples of 11, always. We have expanded from voice into three main platforms: Eleven Agents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. Eleven Creative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. Eleven API gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining Eleven Labs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: Eleven Labs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This is an in-country role. About the role We are looking for an experienced General Manager who has successfully built and led sales and technical teams. The GM will be responsible for the overall country strategy and deliverables, in line with the company priorities. We are looking for an execution-focused operator who can propel Eleven Labs in the country. As part of the role, you will: Develop and execute our Country strategy, including sales, customer delivery, KPI setting and hiring Design the optimal pipeline to reach our ambitious sales targets in the B2 B side. In this sense, you will be expected to lead interactions with the top 30 strategic accounts in the market Hire the founding country team responsible for sales and implementations Define event priorities and where to invest for brand awareness Represent Eleven Labs in events and media appearances Work with the partner ecosystem to generate new collaborations and sales opportunities, in partnership with the global BD team Ideate, own and drive big bets in the country Requirements 15+ years of experience leading teams and highly complex projects Background in consulting and sales Deep expertise in deploying technical products and or solutions to enterprises Owner mentality. Hands‑on and self‑starter who is keen to get their hands dirty to produce results Outstanding communication and interpersonal skills A hands‑on leader who thinks outside the box and wants to generate results Proven ability to build and scale high‑performing teams Native speaker of the local language Location This role is based in Madrid with the requirement to travel on‑site with clients. #J-18808-Ljbffr

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position At Roche, we believe the next frontier of healthcare innovation hinges on our ability to effectively connect, orchestrate, and leverage our global Clinical and Commercial Intelligence. Generative AI has moved beyond simple chat interfaces; we are building an enterprise-wide ecosystem of autonomous, reasoning, and self-improving agents to solve unprecedented challenges in the Diagnostics Commercial space. As the Lead AI Engineer, you will serve as the principal technical authority and strategic catalyst for our next-generation AI architecture. This is a high-impact, senior-level role demanding both technical excellence and strategic leadership. You will define the global blueprint for how multi-agent systems interact, orchestrate complex workflows, connect with legacy enterprise data, and execute autonomous decisions safely. Your leadership will directly transform Roche Diagnostics' commercial agility, pricing modeling, market-access strategies, and international customer engagement frameworks. The Opportunity Define the Enterprise Blueprint: Act as the chief architect and technical visionary for Roche’s Commercial Gen AI platform strategy. Design the core multi-agent orchestration blueprints, common state-management protocols, and shared tool-use boundaries across the global diagnostics enterprise Drive Cutting-Edge R&D to Production: Lead the technical evaluation and strategic adoption of emerging agentic paradigms (e.G., hierarchical multi-agent teams, reflection loops, knowledge semantic models, and complex orchestration architectures using frameworks like Lang Graph, Auto Gen, or custom orchestrators) Champion Engineering Excellence & Governance: Establish rigorous enterprise-level standards for LLMOps and Agent-Ops. Define global frameworks for agentic benchmarking, fallback mechanics, semantic caching, automated cost containment, and guardrailing to prevent runaway autonomous loops Act as a Catalyst Partner: Work hand-in-hand with senior business executives, global product heads, and legal/compliance councils to transform multi-million dollar business problems into robust, highly compliant, agent-driven software realities Mentor and Upskill: Cultivate a world-class community of practice. While you may not have traditional direct HR reports initially, you will exert significant influence through matrixed leadership, mentoring senior developers and AI engineers across our global digital hubs Who You Are You are a seasoned software architect and a pioneer in the AI engineering space. You possess a unique blend of deep technical mastery, architectural pragmatism, and executive-level communication skills. You thrive when translating ambiguous enterprise challenges into deterministic, scalable software systems, and you are passionately driven by the opportunity to apply AI to a business that saves lives. Education & Qualifications: Postgraduate degree (Master’s or Ph. D. preferred) in Computer Science, Software Engineering, AI/Machine Learning, or an equivalent technical field Technical Experience & Capabilities: Senior Engineering Track Record: 8+ years of hands-on software engineering experience, including at least 3+ years specifically architecting, deploying, and scaling complex Generative AI and LLM workflows in enterprise production environments Orchestration Expertise: Deep, production-tested experience with state-management in agentic networks (e.G., building directed acyclic graphs for LLM reasoning, handling agent-to-agent negotiation loops, and implementing persistent cognitive memory) System Design & Security: Outstanding expertise in microservices architecture, secure API orchestration, semantic routing, and cloud-native scaling (AWS/Azure/GCP). Highly proficient in advanced vector search, graph databases (e.G., Neo4j), and hybrid retrieval mechanisms Rigorous Evaluation Mindset: Proven track record of designing custom evaluation frameworks for non-deterministic AI systems, balancing tradeoffs between latency, execution cost, token limits, and reasoning accuracy Regulated Industry Acumen: Prior experience designing automated systems within highly regulated frameworks (Healthcare, Finance, or Aerospace) is highly desirable. An intimate understanding of AI safety, algorithmic bias mitigation, and data privacy compliance is required Influential Leadership: Exceptional ability to influence without formal authority, present complex technical roadmaps to non-technical C-suite stakeholders, and drive alignment across cross-functional matrix organizations What We Offer At Roche, we foster an environment built on trust, psychological safety, and radical innovation. We offer an executive-level total rewards package, including highly competitive base compensation, performance-driven bonuses, comprehensive health and wellness benefits, flexible executive hybrid work arrangements, and the profound satisfaction of steering the digital transformation of a global healthcare leader. Who we are A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. #J-18808-Ljbffr

Provide customer support via phone, email, chat, and social media, addressing product inquiries and resolving issues. Requires excellent English and customer service skills.

Tecdata está buscando un desarrollador de IA para crear y migrar aplicaciones que integren soluciones de IA, con foco en automatización y flujos de trabajo basados en agentes. Colaborarás con equipos multidisciplinares para impulsar la transformación digital. La posición requiere experiencia en desarrollo de aplicaciones IA, conocimiento de herramientas como Chat GPT Codex/Claude Code y habilidades de comunicación para trabajar en equipo. #J-18808-Ljbffr

Provides customer support through phone, email, chat and social media, addressing inquiries, resolving issues, and offering tailored solutions.

A leading AI solutions provider is looking for a skilled developer to design prompts and implement functions for AI agents across various channels like voice and chat. The ideal candidate will have a Bachelor's degree in a STEM field and experience with API integration and TypeScript. Strong problem-solving skills and attention to detail are essential. This role offers the opportunity to work closely with customers and internal teams to create robust AI solutions.#J-18808-Ljbffr

Company DescriptionAt Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.Doctoralia.EsWhy join us?Real impact – We help doctors help patients. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands‑on. Shape the future, sustain growth – Make a difference now and build for long‑term success.Job DescriptionOwner of Terapia's patient funnel from acquisition to retention. The job is growth: constant experimentation across the whole funnel, backed by hard numbers. This is not a structured PM and not a manage‑from‑a‑distance lead; it's a hands‑on, entrepreneurial operator who takes the patient side and makes it move.Terapia is a two‑sided marketplace: patients (demand) and therapists (supply). This role owns the patient side only, inside the Terapia project (not company‑wide).Find out more about Terapia on here: https://terapia.Znanylekarz.Pl/ & https://terapia.Doctoralia.Es/How will you make an impact?You own growth end‑to‑end—from acquisition to retention. You'll run experiments across marketing, product, and analytics, working closely with developers to build a growth engine. This isn't a marketing role or a traditional product role. It's a hands‑on operating role for someone who loves finding growth through data, experimentation, and execution.Acquisition.Find, prioritize, and test channels (SEM, Meta, influencers, podcasters, partnerships, organic). Run it through specialists, freelancers, or agencies—you brief them, steer them, and own the results.Funnel & product.Map the funnel end to end, find where it leaks, and ship fixes that lift conversion and retention. You don't just spot what to improve—you drive it through to done, working with the dev team on product changes and with marketing on acquisition. You work hand in hand with three developers — not your reports, but Terapia is their only job, so it's a serious weapon in your hands.Analytics.Own the numbers at every level:know how and where tracking is set up; pull data fromdifferent tools into one clear picture; interpret it; andsee where the biggest growth is hiding.SQL and basic coding are the baseline — what sets you apart is using AI fluently to dig in, build, and move faster.Ownership.Run the patient side like a founder: set direction, move fast, decide without waiting for permission.QualificationsWhat will help you thrive?You have a proven growth track record: you can show us a specific case where you drove growth with real, sizeable impact, and explain exactly why it worked.You run on numbers, not gut: clear hypotheses, structured tests, and big bets where the upside is worth it.You are deeply numbers‑driven: you don't just pull data, you bring it together from different tools, make sense of it, and read where to push next. SQL is second nature; tools like Python/pandas, GA4, or Amplitude are in your hands.You use AI fluently to go faster and deeper.You are entrepreneurial: at ease in ambiguity, quick to act, and you get your hands dirty.You work well with people: you don't manage a team, but you get the best out of developers, specialists, and partners, and people want to build with you.This is a high‑stakes bet: Terapia either breaks out strongly or it fails. We want someone who acts, not someone who asks permission at every step.Success metricsRanked by priority:Patient acquisition volume— the North Star.Retention / LTV— quality of growth; guards against buying empty traffic.CAC— efficiency and sustainability of the engine.Revenue— in Terapia, revenue comes entirely from the patient side, so this is the bottom‑line outcome the above roll up into.Guardrail: volume is #1, but always read with retention—growth that doesn't retain doesn't count.The team setupA quick map of who's around this role (orientation, not an org chart):Michał : head of Terapia; this role reportsto him.Three‑person dev team: your closest collaborators on everything product and funnel.Therapist Lead: owns the therapist (supply) funnel across countries.You: own the whole patient funnel, from acquisition to retention.You connect these dots: build with the developers, line up with the Therapist Lead so both sides of the marketplace pull together, and coordinate with the countries where it matters. A big part of the job is keeping all of this moving as one.What to Expect from Our Hiring ProcessWe like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):Intro Chat – A first call with our Talent Partner Ainhoa to explore mutual fit around relevant skills, value alignment, and motivation.Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with Michal and your potential manager in this role. Take this chance to ask anything on your mind—it's just as much about making sure we're the right fit for you, too.Business Case – A take‑home exercise incl. a few days' preparation time, designed to understand how you approach real‑life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings.Additional / Final Interview (Optional) – A final conversation with another peer/senior leader from our Global Team.References & Offer!Why You’ll Love It HereGlobal Benefits – No matter where you are, you’ll have access to:Healthcare insurance – so you can focus on what matters.Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers, transport allowances, or extended parental leave.Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross‑functional projects.A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.Flexibility That Works for You – Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.What We Believe InAt Docplanner, our values guide everything we do:Focus on results – we're here to make an impact.Think like an owner – take responsibility, drive outcomes.Keep it simple, keep it lean – smart solutions over complexity.Be respectful and radically honest – openness builds trust.Learn and be curious – growth is part of the job.Don't just take our word for it—check out our Glassdoor to hear what our people say!We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.#J-18808-Ljbffr

Mobility ITS EngineerApplylocations:Madridtime type:Full timeposted on:Posted Todaytime left to apply:End Date: August 30, 2026 (30+ days left to apply)job requisition id:JR18299# Join Ferrovial: Where Innovation Meets OpportunityAre you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and Energy.Our Corporate organization oversees business activities, providing strategic planning, communication, legal, finance and human resources services to the business units. As a member of our corporate organization, you will have a broad view of our company, further supporting your career development.Why Ferrovial?* Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.* Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.* Inclusive Culture:Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.* Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.* Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.* Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.# Job Description:ABOUT THE ROLE:This is a junior/mid-level role requiring equal emphasis on self-led technical and analytical delivery and collaborative facilitation across teams, business units, and external partners. The role covers both mobility innovation development and ITS/tolling technical support. AI-augmented working is the default method, not an afterthought.This position will report to the ITS Lead or directly to the Head of CoE. From time-to-rime, as needed, the role maybe assigned to specific projects that require a more complex matrix management structure.The working place is as per above, but the role may require travelling during short periods of time to other places nationally or internationally. There might also be opportunity/requirement for 2 – 6 month long secondments in other territories, including the US.RESPONSIBILITIES:Business Unit Partnership Partner with BU teams to identify innovation opportunities, co-develop initiatives, and support operational adoption. Represent CoE4M in workshops, project briefings, and stakeholder outreach, translating BU needs into requirements. Coordinate with wider Ferrovial Innovation team to align initiatives and cross-pollinate findings across business lines. Brief stakeholders on initiative status/outcomes as needed; represent Ferrovial at external industry events and forums.Prototyping & Technical Delivery Run hands-on data analysis, technology assessments, and prototypes end-to-end, from concept to proof-of-value. Use AI tools/platforms as core working practice for tech dev/integration, modelling and structured deliverables. Build business cases (revenue, cost, and risk models) to support scoping and prioritization decisions. Scope and coordinate resources (internal & external) where a prototype/initiative requires additional capability.ITS/Tolling Technical Support* Provide technical design input, cost estimates, and budget quotes for ITS and tolling supporting bids and concessions.Market Intelligence & Scouting Monitor and synthesize developments in data-driven, automated, and autonomous ITS/Tolling/mobility into insights. Evaluate vendors/OEMs/products against defined business priorities; initiate and manage engagement as required. Capture knowledge, contacts, and ideas from workshops/events/meetings into written summaries for internal reuse. Produce technology briefs, white papers, bid content, and presentation materials from the above intelligence.Knowledge Sharing* Contribute findings and outputs to the Ferrovial Innovation Community, ensuring visibility across business lines.QUALIFICATIONS:Required Degree in Engineering, Computer Science, Data Science, Business, or equivalent quantitative/technical discipline. 4+ years in an innovation, digital, technology, AI, or data-focused role within a corporate or consulting environment. 2+ years working directly with transport technologies and infrastructure — e.G., C-ITS, tolling systems (open-road/all-electronic tolling, interoperability standards), traffic management systems or C-V2X/V2X connected-vehicle platforms. Working knowledge of mobility data standards and formats relevant to analytics and system integration. Practical, hands-on fluency with AI tools beyond consumer chat interfaces — e.G., using LLM APIs or agentic platforms (Anthropic, OpenAI, Copilot Studio) to build structured workflows, using AI-assisted coding for data pipelines or prototypes (Python/SQL preferred), or applying AI to geospatial data/imagery analysis for infra monitoring. Demonstrated interest and working knowledge of connected/autonomous mobility, digital tolling, and mobility analytics; able to speak to eco-system, technologies, and where the sector is heading, not just historical context. Track record of project delivery with tangible outputs combining self-led technical work (data analysis, prototyping, modelling) and cross-team collaboration. Comfort working across corporate, startup, public sector, or innovation-ecosystem, adapting delivery style accordingly. Fluent in MS Office 365 (Word, Excel, PowerPoint, Outlook, Teams, Copilot). Able to engage credibly with stakeholders at manager/director level.Desirable Experience with Earth Observation data (satellite/SAR imagery, platforms like Google Dynamic World or Sentinel Hub) for infrastructure risk, construction monitoring, or asset management use cases. Familiarity with Demand Responsive Transport (DRT) systems and/or dynamic/managed-lane management. Experience with advanced comms infrastructure (5G, satellite comms) or IoT sensor networks as applied to transport/infrastructure monitoring. Exposure to VR/XR for training, simulation, or stakeholder visualization; or early-stage familiarity with quantum computing applications in optimization/logistics. Business development, venturing, or financial modelling experience or formal training. International professional experience.What we ́re looking for Technically & commercially grounded: genuine curiosity about how data/tech/AI is reshaping mobility and able to engage with both technical and commercial dimensions and stakeholders. Digitally fluent: you actively seek and utilize digital/AI tools that improve the quality and speed of your outputs. Analytical communicator: able to synthesise complexity into clear, structured outputs for varied audiences. Dual-mode contributor: equally effective as an independent technical contributor and as a collaborative facilitator. Pragmatic and delivery-focused:* entrepreneurial mindset with a clear bias toward action and tangible output.Other requirements Excellent English required; professional Spanish highly desirable. Willingness to travel periodically (domestic and international). Valid passport and driving licence.(B1)Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!#J-18808-Ljbffr

We're Hiring Dutch Speakers in Greece & Portugal!Looking for your next international opportunity? Join a global team inGreece or Portugaland enjoy an amazing work-life balance while living near the coast.We're currently hiring for:Content ModeratorCustomer SupportLocations:Greece & PortugalWork Model:On-site and remote opportunities available(within the hiring country) .What We're Looking ForFluentDutch(C1/C2)GoodEnglishStrong communication skillsEU citizenship or a valid work/residence permit for Greece or PortugalWhat We OfferCompetitive salaryPerformance bonusesPaid relocation package (flight and accommodation)Housing support and relocation assistanceInternational and multicultural work environmentExcellent career growth opportunitiesYour ResponsibilitiesCustomer Support:Assist customers via phone, email, and chat while delivering an outstanding customer experience.Content Moderation:Review online content to ensure it complies with platform policies and community guidelines.#J-18808-Ljbffr

Senior RecruiterMadrid, Spain | People### ### Strength in TrustOneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‐Ready Governance PlatformTM, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.### ### The ChallengeThe OneTrust Talent Acquisition team has one of the most amazing and important responsibilities: to find and hire great people to help OneTrust remain the world’s most trusted software for AI governance. Recruiters at OneTrust are champions of our unique culture, true business partners to the teams we support, and care about creating an inclusive and diverse company that reflect the communities we are in.We're looking for a Senior Recruiterthat will play a key role in ensuring that the organization is able to attract and hire great talent across all business units. This role is responsible for finding, engaging, and hiring the best talent for OneTrust across a diverse range of positions and functionalities.### Your Mission Full life-cycle management of positions across a diverse range of locations and functions, delivering extraordinary candidate experience along each step Utilize college job boards, applicant database and other research tools to source candidates for roles Support hiring manager coaching and behavioral based interview training, as required, to enhance the quality of hiring decisions Travel with the University Talent Team and OneTrust employees to on campus events during the university recruiting seasons in Fall and Spring and manage candidates using our event management platform Act as a champion for OneTrust values, career growth opportunities, and recruiting best practices Perform other duties as assigned or required### You Are Self-motivated Highly organized Able to work independently, multi-task and prioritize your workload Able to quickly shift priorities to meet deadlines Able to effectively communicate, both verbal and written, with all levels of the organization Meticulous and pride yourself with attention to detail and accuracy Adaptable to change, and thrive in a fast-paced environment Someone who loves learning about the latest software trends and technologies#### Your Experience Includes Bachelor’s degree required 5+ years of experience in Talent Acquisition Experience recruiting across GTM and G&A Strong organizational, attention to detail, and analytical skills Extensive experience with Microsoft Suite Excellent inter-personal skills, written and verbal communication skills, and team-based project experience* Attention to detail and the ability to work under short deadlines to fill multiple positions#### Extra Awesome Experienced with applicant tracking systems – Greenhouse/GEM preferred Experience recruiting within SaaS### Where we WorkWe are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.### BenefitsAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.Com/careers.### ResourcesCheck out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube @LifeatOneTrust on Instagram### Your DataYou have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview.You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.Com" email address. You may also receive legitimate emails from "@us.Greenhouse-mail.Io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.Net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.### Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.#J-18808-Ljbffr

Strength in Trust One Trust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, One Trust is once again redefining what responsible innovation looks like. One Trust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, One Trust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We’re looking for a ( Senior) Principal Solutions Engineer to join our Solution Engineering team. In this role, you will lead the development and execution of One Trust’s AI Governance and Data Use Governance solutions within the Solutions Engineering function. Acting as a strategic bridge between Product and Sales, you will ensure effective sales execution across our international markets — including Europe, LATAM, APAC, and the Middle East. You will be responsible for assessing the technical fit of One Trust’s AI Governance (and future Data Use Governance) solutions, ensuring we consistently achieve technology wins in the opportunities we pursue. Your Mission Serve as technical expert on major sales opportunities, including the preparation of technical demonstration proposals, RFPs and custom proof-of-concepts evaluations to demonstrate One Trust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on suggested best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Support Sales and Marketing in production of high-quality sales proposals and supporting assets Maintain all sales cycle activities within the CRM system You Are A technical leader with strong system design and hands-on execution skills, who understands how enterprises use Data and AI in real-world workflows and can translate those needs into scalable, secure, and compliant platform solutions. You have intrinsic motivation to educate yourself in this dynamic and fastmoving market and want to seize the opportunity to build your own brand and expertise by attending and speaking at market leading events. Your Experience Includes BA/BS in Computer Science, Engineering or equivalent 8+ years of relevant experience, ideally in the technology industry and/or an Enterprise Cloud-based Software company Experience selling, configuring and delivering software demonstrations Knowledge and/or work experience with API's Experience with implementing software products or solutions to enterprise companies Knowledge of web applications, Saa S architecture, cloud computing and programming Experience with different databases (Relational and document) is a strong asset. Ability to build relationships across stakeholders in R&D, marketing, sales and engineering Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Willingness to travel, as job requires Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at One Trust, you will be part of the One Team. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources Check out the following to learn more about One Trust and its people: One Trust Careers on You Tube @Lifeat One Trust on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information One Trust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: One Trust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a One Trust recruiter with an "@" email address. You may also receive legitimate emails from "@us.". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via Linked In In Mail. Job offers will come from a recruiter and may have a "@" email address. For more information or if you have been targeted please reach out to askrecruiting@. Our Commitment to You When you join One Trust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. One Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. #J-18808-Ljbffr

Seeking a Spanish and English speaking Marketing Customer Support Specialist in Lisbon to assist clients with paid marketing campaigns, account management, and troubleshooting via phone, email, and chat.

A consultancy firm is seeking Croatian-speaking professionals to provide exceptional customer support in Greece. The role involves assisting customers with inquiries via phone and chat, ensuring timely resolution of issues, and collaborating with teams to enhance customer satisfaction. Candidates should be fluent in Croatian, preferably with customer service experience. A fully paid relocation package and competitive compensation are offered, along with health insurance and performance bonuses.#J-18808-Ljbffr

Provide customer support via phone, chat, and email in native language and English. Relocation assistance and bonuses are included.

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt. Die Position At Roche, we believe the next frontier of healthcare innovation hinges on our ability to effectively connect, orchestrate, and leverage our global Clinical and Commercial Intelligence. Generative AI has moved beyond simple chat interfaces; we are building an enterprise-wide ecosystem of autonomous, reasoning, and self-improving agents to solve unprecedented challenges in the Diagnostics Commercial space. As the Lead AI Engineer, you will serve as the principal technical authority and strategic catalyst for our next-generation AI architecture. This is a high-impact, senior-level role demanding both technical excellence and strategic leadership. You will define the global blueprint for how multi-agent systems interact, orchestrate complex workflows, connect with legacy enterprise data, and execute autonomous decisions safely. Your leadership will directly transform Roche Diagnostics\ ' commercial agility, pricingmodeling, market-access strategies, and international customer engagement frameworks. The Opportunity Define the Enterprise Blueprint : Act as the chief architect and technical visionary for Roche’s Commercial Gen AI platform strategy. Design the core multi-agent orchestration blueprints, common state-management protocols, and shared tool-use boundaries across the global diagnostics enterprise. Drive Cutting-Edge R&D to Production : Lead the technical evaluation and strategic adoption of emerging agentic paradigms (e.G., hierarchical multi-agent teams, reflection loops, knowledge semantic models, and complex orchestration architectures using frameworks like Lang Graph, Auto Gen, or custom orchestrators). Champion Engineering Excellence & Governance : Establish rigorous enterprise-level standards for LLMOps and Agent-Ops. Define global frameworks for agentic benchmarking, fallback mechanics, semantic caching, automated cost containment, and guardrailing to prevent runaway autonomous loops. Act as a Catalyst Partner : Work hand-in-hand with senior business executives, global product heads, and legal/compliance councils to transform multi-million dollar business problems into robust, highly compliant, agent-driven software realities. Mentor and Upskill : Cultivate a world-class community of practice. While you may not have traditional direct HR reports initially, you will exert significant influence through matrixed leadership, mentoring senior developers and AI engineers across our global digital hubs. Who You Are You are a seasoned software architect and a pioneer in the AI engineering space. You possess a unique blend of deep technical mastery, architectural pragmatism, and executive-level communication skills. You thrive when translating ambiguous enterprise challenges into deterministic, scalable software systems, and you are passionately driven by the opportunity to apply AI to a business that saves lives. Education & Qualifications: Postgraduate degree (Master’s or Ph. D. preferred) in Computer Science, Software Engineering, AI/Machine Learning, or an equivalent technical field. Technical Experience & Capabilities: Senior Engineering Track Record: 8+ years of hands-on software engineering experience, including at least 3+ years specifically architecting, deploying, and scaling complex Generative AI and LLM workflows in enterprise production environments. Orchestration Expertise: Deep, production-tested experience with state-management in agentic networks (e.G., building directed acyclic graphs for LLM reasoning, handling agent-to-agent negotiation loops, and implementing persistent cognitive memory). System Design & Security: Outstanding expertise in microservices architecture, secure API orchestration, semantic routing, and cloud-native scaling (AWS/Azure/GCP). Highly proficient in advanced vector search, graph databases (e.G., Neo4j), and hybrid retrieval mechanisms. Rigorous Evaluation Mindset: Proven track record of designing custom evaluation frameworks for non-deterministic AI systems, balancing tradeoffs between latency, execution cost, token limits, and reasoning accuracy. Regulated Industry Acumen: Prior experience designing automated systems within highly regulated frameworks (Healthcare, Finance, or Aerospace) is highly desirable. An intimate understanding of AI safety, algorithmic bias mitigation, and data privacy compliance is required. Influential Leadership: Exceptional ability to influence without formal authority, present complex technical roadmaps to non-technical C-suite stakeholders, and drive alignment across cross-functional matrix organizations. What We Offer At Roche, we foster an environment built on trust, psychological safety, and radical innovation. We offer an executive-level total rewards package, including highly competitive base compensation, performance-driven bonuses, comprehensive health and wellness benefits, flexible executive hybrid work arrangements, and the profound satisfaction of steering the digital transformation of a global healthcare leader. Roche is an equal opportunity employer and strictly prohibits unlawful discrimination. Wer wir sind Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern. Gemeinsam können wir eine gesündere Zukunft gestalten. Roche ist ein Arbeitgeber, der die Chancengleichheit fördert. #J-18808-Ljbffr

Senior Software Engineer – Group Technology Team (Madrid, Hybrid) We are seeking a Senior Software Engineer to join our Group Technology Team in Madrid (Hybrid). You will be responsible for designing and delivering a next‑generation Player Account Management platform, engineered for transactional correctness, data integrity, and operational resilience. The candidate should take complete ownership of the architecture and engineering standards that future teams will build upon, fostering a culture of technical excellence. You will work on hard distributed systems problems in regulated environments where failure modes must be explicitly designed, audited, and traceable. Responsibilities Design and implement core services (identity, transactional flows, data integrity) within an event‑driven architecture. Build asynchronous workflows with strong guarantees: idempotency, consistency, and auditability. Design high‑performance REST APIs with clear contracts and versioning. Implement distributed transaction patterns (sagas/orchestration or choreography) and reason about compensation and eventual consistency. Apply concurrency control (optimistic/pessimistic locking, distributed locking) to ensure correctness under concurrent writes. Build resilient systems using circuit breakers, retries, timeouts, and graceful degradation patterns. Manage schema evolution with zero‑downtime migrations (Flyway, Liquibase, or similar). Integrate authentication and authorisation solutions (Keycloak or similar). Write meaningful automated tests (contract, integration, e2e) as part of daily development. Instrument services from day one (metrics, structured logging, tracing). Build back‑office tools and embeddable UI widgets on top of the platform APIs. Contribute to infrastructure, CI/CD, and Dev Ops practices in collaboration with the team. Use AI‑assisted development tools pragmatically to improve productivity and quality. Qualifications Higher education diploma in Computer Science or a related field, or equivalent practical experience. 8+ years of backend engineering experience in systems where correctness and reliability mattered. Strong Java and Spring Boot experience in production environments. Solid understanding of concurrency, transactions, and the JVM memory model. Production experience with messaging systems (Kafka, Rabbit MQ, or similar). Strong SQL knowledge: transactions, isolation levels, indexing, performance tuning. Experience with distributed systems and eventual consistency patterns. Experience with containerised environments (Docker). Familiarity with caching strategies (Redis or similar). Security awareness (authentication flows, input validation, encryption in transit and at rest). Experience with observability tools (Prometheus, Open Telemetry, or similar). Demonstrable curiosity and hands‑on experimentation with AI‑assisted development tools (Git Hub Copilot, Claude, Chat GPT, Cursor, or similar). Fluent English and strong communication skills. Nice to Have Experience in fintech, payments, i Gaming, or other regulated domains. Keycloak customisation or identity federation. Experience building internal tools or back‑office applications with a modern Java Script/Type Script framework (React, Vue, Angular, or similar). Kubernetes experience. Stream processing (Flink or similar). Event schema evolution (Avro/Protobuf, Schema Registry). Experience in small, high‑ownership teams. Compensation and Benefits The specific compensation and benefits associated with this role may differ based on the hiring location, in order to remain compliant with local practices and competitive within each market. If this sounds like your kind of place, let us know by applying! We can’t wait to hear from you. #J-18808-Ljbffr

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Bilingual Customer Experience Specialist Join Quince as a founding member of our Customer Experience team! As a Customer Experience Specialist and deliver thoughtful, high-quality service across phone, chat, email, and social channels by solving problems with empathy, guiding customers authentically, and sharing insights that improve our service. Grow your career with clear paths in specialization, leadership, and training while building trust and loyalty every day. This is a hybrid position based in Madrid, Spain with the ability to work in-office as business needs require. Responsibilities • Own each customer interaction from start to finish, ensuring clarity, care, and confidence., • Resolve issues with empathy, turning challenges into positive experiences., • Navigate tools efficiently while keeping the human touch., • Share insights and recurring patterns to help improve the experience., • Become a product expert to guide customers authentically. What You Bring • Digital Intelligence: Comfortable adopting new tools to enhance service., • Empathy & Brand Ambassadorship: Builds loyalty through warm, polished, and authentic interactions., • Ownership: Takes full responsibility for outcomes and anticipates customer needs., • Adaptability: Thrives amid change while maintaining calm and consistency. Growth Opportunities • Specialist Tracks: Category Expert (Home, Jewelry, Health/Wellness), • Leadership Tracks: Senior Associate → Team Lead → CX Manager, • Enablement Tracks: Quality & Training or Workforce Management Why You’ll Love Working Here • Impactful work shaping customer loyalty, • Culture of ownership and autonomy, • Continuous growth in a fast-paced premium e-commerce-brand environment, • Beautiful products, transparent pricing, and happy customers Compensation & Benefits • €14.50 hourly / €35,852.00 (Annual) with tenure-based increases every 6 months until 2 years., • Up to Monthly Target Bonus: €600.00 monthly performance bonus, • 3-week paid training and onboarding, • Set schedule with guaranteed hours Qualifications Required: • Bilingual in German and English, with the ability to service customers both verbally and written., • Minimum 2 years of customer service experience, • Proven ability to build relationships and resolve issues effectively in a remote environment while communicating clearly and professionally, • Dedicated, quiet workspace and reliable high-speed internet (75+ Mbps download / 10+ Mbps upload) WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. At Quince, we are dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. #J-18808-Ljbffr

A recruitment agency is seeking a German-speaking Customer Expert for an iconic automotive brand. This role offers the chance to work remotely from Greece while providing top-notch customer service. Responsibilities include assisting customers via phone, email, and chat, and ensuring a premium customer experience. Ideal candidates are fluent in German, comfortable with technology, and possess a strong interest in cars. Attractive benefits include relocation support, competitive salary, and private healthcare.#J-18808-Ljbffr

About Click&BoatClick&Boat is a rental platform product of Boats Group, the fastest‑growing digital business in the recreational boating space. It hosts a marketplace of over 500,000 boats and is the European leader in boat rentals. The team includes techies, creatives, marketers, closers and customer advocates who push technology to make buying, selling & renting boats easy and accessible worldwide.The roleWe are hiring a Travel Advisor to join our team in Barcelona and manage French‑speaking clients interested in booking boat rentals.What Floats Your BoatUnderstand customers' needs and advise them on their boat search. Find the best deals by negotiating prices with Click&Boat boat owners. No cold calling, only warm leads already in the pipeline.Maximize conversion rates by applying sales strategies and supporting customers throughout the sales process until closure, providing all booking information.Ensure customer satisfaction and loyalty so that customers think of Click&Boat next time they go sailing.You will have a reachable annual target, potentially distributed monthly or quarterly. Over‑performance is rewarded. To maximize reactivity and customer satisfaction, you will work at least one Saturday per month, with a planned recuperation day off to guarantee two days off per week.What You Bring AboardNative French speaker and fluent in English.Ideally one or two years of successful experience in Business Development, Account Management or Sales.Ability to manage the entire sales cycle autonomously, from understanding the need to closing and upselling.Team player, trustworthy, proactive, and customer‑satisfaction‑driven.Bonus points (great to have, never a dealbreaker)Knowledge of another language is highly valued.Boating background and interest is a plus.The hiring journeyIntro call with Talent Acquisition.Interview with your future manager.Final chat with Sales team leaders.What Awaits You AboardFast‑growing international company with real impact.Remote work policy: 1 day per week, depending on periods of the year and seniority.5 additional days off.Extensive internal training.Lunch vouchers (Cobee).Gym partnerships (Wellhub).Boat licence offered and exclusive discounts on your next boat trips.Breakfast every Tuesday morning.Office in Barcelona, next to the Cathedral and a 20‑minute walk from the sea.Team‑building activities.Full‑time contract starting as soon as possible. The package is from 30k€ depending on experience. The variable part is 20% and not capped.Ready to come aboard?If this opportunity sounds like your next adventure, apply to this job.At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all.#J-18808-Ljbffr

About the Team The Technical Success team is responsible for ensuring the safe and effective deployment of Chat GPT and Open AI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer, you’ll help companies across industries transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the Role We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realise tangible business value from their investment in Open AI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish Gen AI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments. You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage Chat GPT, Open AI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment. This role is based in Madrid. In this role, you will: Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy Gen AI solutions. Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value Gen AI applications in their roadmap. Accelerate customer time to value by providing architectural guidance, building hands‑on prototypes, and advising on best practices for scaling solutions in production. Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes. Contribute to open‑source resources and enterprise‑facing technical documentation to scale best practices across customers. Share learnings and collaborate with internal teams to inform product development and improve customer outcomes. Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types. You might thrive in this role if you: Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers. Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike. Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations. Possess hands‑on proficiency in languages like Python, Java Script, or similar, and are comfortable building prototypes or proofs of concept. Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success. Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike. Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact. About Open AI Open AI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. #J-18808-Ljbffr

Are you passionate about helping people achieve their goals and delivering an exceptional customer experience? At goFLUENT, we are looking for a Learning Advisor to join our team.We highly value candidates with B2C sales experience, especially within the education sector, as we are looking for individuals with excellent communication skills, empathy, follow-up abilities, and persuasive communication.As a Learning Advisor, you will play a key role in our students’ experience, supporting them throughout their learning journey and helping them make the most of our language solutions.If you enjoy connecting with people, building trust, and delivering high-level customer service, we would love to meet you!What will you do?Become an expert in our products and services in order to guide new students who are starting their training with goFLUENT.Support learners throughout their journey by understanding their needs and providing effective solutions to any concerns.Follow up with students through different communication channels (phone, email, chat, etc.).Make proactive calls to motivate students to fully utilize the available resources and tools.Maintain efficient communication with internal teams to ensure a smooth user experience.Suggest improvements to internal processes and contribute to increasing learner satisfaction.This role is ideal for you if…You have experience in B2C sales, preferably in the education, consulting, or services sector.You enjoy speaking with people and are able to build trust and engagement easily.You possess excellent verbal and written communication skills.You are empathetic, organized, adaptable, and customer-oriented.You are able to handle complex conversations in a positive and professional manner.RequirementsFluency in Ukrainian1 year of experience in customer support, or B2C salesExperience in educational sales or services will be highly valuedAdvanced English skills (spoken and written)Proficiency with MS Office, Google Docs, and digital toolsWhat We OfferOur culture is unlike anywhere else. Starting day one of your, tons of awesome perks and benefits await you, including:Dynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company.Learn from top executives and visionaries in the learning and language market.The experience of joining an innovative organization with an international, vibrant working environment.Full on-boarding and fast ramp mentoring program leading candidate to success.World-class learning experience by being a goFLUENT learner. Learn from one of our 50 business languages!Ability to work from any of our 20+ offices around the world.Exciting team-building events.Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.Gofluent.Com/us-en/careers/#J-18808-Ljbffr

About Click&BoatClick&Boat is a rental platform product of Boats Group, the fastest‑growing digital business in the recreational boating space. It hosts a marketplace of over 500,000 boats and is the European leader in boat rentals. The team includes techies, creatives, marketers, closers and customer advocates who push technology to make buying, selling & renting boats easy and accessible worldwide.The roleWe are hiring a Travel Advisor to join our team in Barcelona and manage French‑speaking clients interested in booking boat rentals.What Floats Your BoatUnderstand customers' needs and advise them on their boat search. Find the best deals by negotiating prices with Click&Boat boat owners. No cold calling, only warm leads already in the pipeline.Maximize conversion rates by applying sales strategies and supporting customers throughout the sales process until closure, providing all booking information.Ensure customer satisfaction and loyalty so that customers think of Click&Boat next time they go sailing.You will have a reachable annual target, potentially distributed monthly or quarterly. Over‑performance is rewarded. To maximize reactivity and customer satisfaction, you will work at least one Saturday per month, with a planned recuperation day off to guarantee two days off per week.What You Bring AboardNative French speaker and fluent in English.Ideally one or two years of successful experience in Business Development, Account Management or Sales.Ability to manage the entire sales cycle autonomously, from understanding the need to closing and upselling.Team player, trustworthy, proactive, and customer‑satisfaction‑driven.Bonus points (great to have, never a dealbreaker)Knowledge of another language is highly valued.Boating background and interest is a plus.The hiring journeyIntro call with Talent Acquisition.Interview with your future manager.Final chat with Sales team leaders.What Awaits You AboardFast‑growing international company with real impact.Remote work policy: 1 day per week, depending on periods of the year and seniority.5 additional days off.Extensive internal training.Lunch vouchers (Cobee).Gym partnerships (Wellhub).Boat licence offered and exclusive discounts on your next boat trips.Breakfast every Tuesday morning.Office in Barcelona, next to the Cathedral and a 20‑minute walk from the sea.Team‑building activities.Full‑time contract starting as soon as possible. The package is from 30k€ depending on experience. The variable part is 20% and not capped.Ready to come aboard?If this opportunity sounds like your next adventure, apply to this job.At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all.#J-18808-Ljbffr

The Role The Product Owner, Services is embedded in a cross-functional Product Team and fulfills the primary accountabilities outlined below for client-sponsored projects. The Product Owner, Services plays an important role in the sale and scoping of service-based engagements. Defining and communicating the requirements and business value in collaboration with the client, solution engineering and other stakeholders; and documenting those requirements in a Product Requirements Document and Statement of Work. Maintaining and prioritizing a sufficient backlog of ready-to-work backlog items to facilitate Sprint Planning. Accepting User Stories as being completed based on their established acceptance criteria and Definition of Done. In so doing, the Product Owner also fulfills a critical quality assurance function, focusing primarily on fitness for use. The Product Owner fulfills the following responsibilities for all assigned Products and Projects: Proactively participate in release and product increment planning. Contributing to the Product Roadmap to realize the goals of the Product Vision and Strategy. Collaborating with Product Team members in writing stories, taking accountability for having a backlog of ready stories and prioritizing them for Sprint Planning. Collaborating with Scrum Masters to practice agility and capitalize on Scrum to maximize the product value and ensure continuous improvement. Ensuring that User Stories are “ready” for development to start work according to an established Definition of Ready in collaboration with the Product Team. Ensuring each User Story has the necessary Acceptance Criteria defined in collaboration with the Product Team. Coordinating dependencies and activities with other Product Owners as necessary. Sharing market and client information and business insights with the Product Team to give context to the requirements to help ensure that the right problems are being solved by the team. Continuously developing relevant product domain expertise and sharing that expertise with the Product Team. Tracking progress towards Product Increment and Release objectives and communicating to the organization. Prioritizing customer-reported deficiencies, defects and enhancements as part of the Product Backlog. Leading Program Increment (PI) planning activities for the Product Team. Participating in all Agile ceremonies with the Product Team, including daily standups, sprint planning, backlog refinement, demos and retrospectives. Presenting the summary of work for the Product Team in Sprint Reviews and inviting appropriate stakeholders to give feedback. Understanding the Product Vision and Product Strategy and articulating it to the Product Team. Reviewing and contributing to the user and technical guides to ensure that they are updated and completed to coincide with Release milestones, and ensuring that all product documentation follows corporate standards and practices. Preparing product release documentation. Preparation of product collateral to ensure relevance and accuracy. Representing the voice of the customer within the Product Team to ensure that solutions are built to deliver value to the customer. Continuously building and maintaining productive relationships with customers. The Successful Candidate Your Formal Qualifications A minimum of 2 years of industry experience as a Product Owner in an Agile software development environment. Demonstrable understanding of Agile product management principles with Scrum. Working knowledge of the Atlassian suite (Jira & Confluence) or similar tools. CSPO certification or equivalent work experience. Working knowledge of SQL. Working knowledge of APIs. Working knowledge and experience using AI tools, including Chat GPT/Claude/Gemini/Figma Make to create Product Artifacts. A business or technical degree. Professional proficiency in English and Spanish. Your Proven Qualities Learning agility - the ability to quickly adapt to new business domains and technical concepts and apply them in delivering value. Leadership - proven ability to lead a high-performance team and deliver in a fast-paced and dynamic environment. Collaboration - able to work collaboratively in a team-of-teams development environment. Communication - able to clearly and concisely communicate in verbal and written form to both internal and customer stakeholders, with emphasis on understanding the customer's perspective. Organization - being very consistent and structured in managing information, documentation, agile boards and other artifacts produced. Extras You Might Offer As Tiebreakers Experience working as an agile Product Owner in a professional services organization, delivering software development solutions for clients. Experience working in Wealth Tech, Fin Tech or Enterprise software. Knowledge of the different wealth management services (advisory, discretionary, etc.). Demonstrated experience moving into new business domains and quickly adapting. Experience trading stocks or making personal investment decisions. The Work Environment This opportunity is offered at one of our offices: Toronto, Canada, or Madrid, Spain. We are currently working in a hybrid environment, with 3 days in the office. Occasional travel to client offices may be required. At Univeris, we embrace diversity and inclusion. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process may e-mail a request to careers@. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr

Provide 1st level IT support via phone, mail, and chat, troubleshooting and resolving issues for client workers.

A leading international company is seeking Spanish-speaking candidates for a Customer Support role in Greece. Responsibilities include providing support via phone, email, and chat, and ensuring high customer satisfaction. Ideal candidates will have strong communication skills and a positive mindset. Full training and relocation support are provided, making this an excellent opportunity for career growth.#J-18808-Ljbffr

Joining Collibra’s Product Security team Collibra is seeking a Senior Product Security Engineer to join our high-impact team. You will be a key individual responsible for identifying vulnerabilities and providing expert remediation consulting for our global product development teams. This role provides critical technical leadership and oversight, ensuring Collibra continues to deliver secure, resilient products and services to our customers. You will act as an application security evangelist, partnering with engineers to accelerate secure time-to-value while leveraging cutting-edge AI and MCP to create context-aware security automation. Product Security Engineers at Collibra are responsible for Application Penetration Testing (Web-app, API, Thick Client) Network Penetration Testing (Internal, External) Cloud Service penetration testing tradecraft and methodologies across multiple service providers (AWS, Azure, GCP) Threat Modeling Source-Code Reviews Ensure quality reports and services are delivered efficiently and on time Collaborate with cross-functional teams to ensure that security best practices are integrated into the development process Enable remediation of discovered vulnerabilities through the building of relationships with engineering teams Continue to develop professional skills with relevant industry specific certifications or training Assist with triaging Code Security findings identified by SAST, SCA, IAST, DAST, where necessary. Leverage AI and MCP to create intelligent, context-aware security guidance and automation. You have 5+ years of relevant Penetration Testing, Product Security, and Application Security experience. 2+ years securing Java, Python, and/or Java Script web applications. Experience with advanced security tools and techniques for simulating real-world attacks. Familiarity with Open-Source Security Testing Methodology Manual (OSSTMM), Open Web Application Security Project (OWASP), Software Assurance Maturity Model (SAMM), National Institute of Standards and Technology (NIST) Special Publications, and PTES (Penetration Testing Execution Standard). Experience testing against compliance frameworks such as PCI, FISMA, HIPAA, Fed RAMP, or HITRUST. Strong working knowledge of at least two programming or scripting languages. Familiarity with best practices for securing the SDLC and Dev Ops processes. Ability to triage security incidents when needed. Experience with AI security tooling and context-aware SSDLC automation. Understanding of AI privacy and governance in developer workflows. Experience using and building collaborative agentic AI systems. Demonstrated proficiency in leveraging AI tools (e.G., Claude, Gemini, Chat GPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows. A Bachelor’s degree or equivalent certification and experience. You are Grounded in security principles, policies, and industry best practices. An excellent verbal and written communicator, able to produce assessment reports, presentations, and operating procedures. A developing or established leader who matures security practices and mentors junior teammates. An advocate for the remediation of application security risk and, simultaneously, the associated development/engineering teams. Measures of success Within your first month, you will build foundational knowledge of Collibra’s processes, tools, and SDLC. You will use that knowledge to design and implement repeatable penetration-testing methodologies tailored to the environment. Within your first three months, you will independently plan and execute penetration-testing engagements, then partner with development teams to understand, prioritize, and remediate identified security issues. Within your first six months, you will partner with your leader to develop a security roadmap for comprehensive, proactive assessments across Collibra. You will incorporate threat intelligence to anticipate emerging threats and identify potential security gaps. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits. We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more aboutdiversity, equity, and inclusion at Collibra. At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr

Provide customer support via phone, email, and chat for a travel company. Assist with bookings, and inquiries, ensuring customer satisfaction.

About A1There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. Our objective is to help users complete tasks daily enjoyable with over ~90%* reduced time.RoleAs an Android Software Engineer, you own the Android client experience, how AI feels, behaves, and performs on mobile devices. This is not a thin client role. You will build a production Android application where AI interactions are core to the product, and performance, reliability, and clarity matter.Focus- Build and maintain production Android apps using Kotlin.- Integrate AI-powered features (chat, vision, voice, recommendations) via backend APIs.- Design UX patterns for AI interactions, including streaming responses, retries, and partial results.- Optimize performance, memory usage, and responsiveness for AI-heavy flows.- Implement analytics, logging, and feedback capture to support AI evaluation and iteration.- Collaborate closely with backend and ML engineers on API contracts and system behavior.- Ensure app stability, security, and scalability in production environments.Ideal Experiences- 3+ years of Android development experience using Kotlin.- Hands-on experience integrating AI features (e.G. LLM, vision, speech APIs).- Strong understanding of asynchronous programming (Coroutines, Flow).- Familiarity with REST or gRPC APIs and structured data formats.- Strong debugging and performance profiling skills.- Comfort building in environments with latency, partial failure, and non-deterministic behavior.- Experience with MLKit or light on-device inference.- Published production apps on the Google Play Store.Outcomes- Stable, smooth, and reliable real-world use android applications.- Performance is optimized: responsive, low-latency, and efficient on memory and CPU.- Production issues are detected early, monitored effectively, and resolved with clear root-cause analysis.Tech Stack- Kotlin / Java- SQL / noSQL- TensorFlow Lite (on-device inference)How We WorkThe best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical productInterview processIf there appears to be a fit, we/'ll reach to schedule 3, but no more than 4 interviews.Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.We value transparency and efficiency, so expect a prompt decision. If you/'ve demonstrated the exceptional skills and mindset we/'re looking for, we/'ll extend an offer to join us. This isn/'t just a job offer; it/'s an invitation to be part of a team that/'s bringing AI to have practical benefits to billions globally.#J-18808-Ljbffr

Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency, reduce costs, and deliver exceptional customer experiences across industries such as banking, insurance, and logistics. Our mission is to become the world’s #1 AI-driven automation software provider within the next five years.We work with leading companies such as the SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer interactions and automate business processes using our cutting‑edge Conversational AI technology.Our global team includes more than 70 highly skilled professionals from diverse backgrounds.We foster an open, progressive company culture with state‑of‑the‑art technology and flat hierarchies. At Enterprise Bot, you’ll experience a unique blend of passion, purpose, challenge, and fun.TasksWe’re building something ambitious.We help enterprises deploy AI‑powered conversational solutions (voice, chat, and email) that work in real‑world, complex environments — deeply integrated into CRMs, contact centers, and core enterprise systems.We are looking for a highly technical AI Solutions Engineer to lead implementations end‑to‑end.This is not a no‑code operator role. This is not a project coordinator role. This is a hands‑on technical builder role with direct exposure to enterprise clients.You’ll design architectures, own integrations, solve complex technical challenges, and work directly with engineering and IT teams on the client side. Work with Project Managers and CSMs internally for delivering projects.What you'll ownDesign and implement end‑to‑end conversational AI architectures across chat, email, voice, agent assist, and automation workflows.Architect scalable, production‑grade integrations between AI platforms and enterprise ecosystems.Integrate AI solutions with contact center platforms (e.G., Genesys Cloud / Engage), CRM systems (Salesforce, Microsoft Dynamics), ITSM tools (ServiceNow, BMC Remedy), and collaboration tools (Microsoft Teams, Outlook, O365).Connect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines.Implement integrations with messaging channels such as WhatsApp and email gateways.Build and maintain robust API‑based integrations (REST, webhooks, OAuth2, JSON).Translate business requirements into scalable, production‑ready technical architectures.Troubleshoot complex integration issues across distributed systems.Work directly with client IT teams, solution architects, CRM administrators, and technical project leads to design and implement solutions that meet enterprise requirements.Lead technical workshops and solution discussions with client engineering and architecture teams.Collaborate internally with Project Managers and Customer Success Managers to deliver projects successfully.Continuously improve internal implementation frameworks, deployment standards, and technical best practices.You won’t just configure tools.You’ll engineer production‑grade AI deployments in complex enterprise environments.RequirementsThis role sits at the intersection of engineering and delivery, requiring a strong technical foundation and the ability to implement and integrate complex solutions within enterprise environments.4+ years of experience in API integrations, backend engineering, or system integration projects.Strong understanding of RESTful API design and consumption, authentication and authorization mechanisms (OAuth2, JWT, SSO, and token‑based systems), as well as JSON, payload transformation, and data mapping.Familiarity with webhooks, event‑driven architectures, asynchronous workflows, and system architecture fundamentals.Experience with logging, monitoring, and troubleshooting production systems.Hands‑on experience integrating with CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot.Experience working with contact center ecosystems (e.G., Genesys Cloud / Engage or similar).Experience integrating with ITSM systems such as ServiceNow, BMC Remedy, or JIRA Service Management.Exposure to conversational AI, NLP, voice automation, IVR systems, email automation, and routing systems.Strong debugging and troubleshooting mindset and the ability to resolve complex integration issues.Comfortable operating in enterprise technical environments and leading technical discussions, constructively challenging assumptions, clearly explaining architectural trade‑offs, and acting as a trusted technical counterpart to clients and internal teams.Scripting experience with languages such as JavaScript, Python, or similar.Language skills: Professional working proficiency in English (required) and German and/or French (required).Bonus PointsHands‑on experience with Genesys contact center ecosystemsExperience with middleware or integration platforms.Experience deploying AI solutions in production environments.BenefitsWork on real AI deployments — not slide decks.High ownership and autonomy.Direct exposure to enterprise clients.Work with cutting‑edge conversational AI technologies.Be part of building our Barcelona technical hub from the ground up.If you enjoy building, solving real integration challenges, and deploying AI where it truly matters, this role is for you!#J-18808-Ljbffr

Milestone Systems seeks a Support Professional fluent in English and French, based in Barcelona. The role is hybrid with a late shift (10:00 to 19:00) and will be the first point of contact for Milestone Partners, delivering high-quality technical support across the product portfolio.You will act as a trusted advisor, handle inquiries via phone, chat, and web, and work with cross-functional teams to meet KPIs and SLAs, supporting global customers and partners.#J-18808-Ljbffr

Assisting customers with digital payment services via phone, chat, and email in Barcelona. Includes account management and technical troubleshooting.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Join UsAt Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone’s marketplace and managed services. You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high‑quality, and simple for SMEs to discover, buy, and scale.Please, apply with an English version of your CV.What you’ll doThe role spans multi-agent architecture, platform integrations (e.G. Gemini Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomes.Product Strategy & Leadership- Manage first‑ and third‑party AI agents, ensuring quality, safety, publishing standards and partner readiness.- Own vision, strategy, roadmap, pricing, packaging, commercial models, revenue share and partner frameworks for AI Agents and AI‑powered SaaS, aligned to Vodafone growth priorities.- Drive market analysis, customer research and competitive benchmarking to inform direction.- Lead deployment, release and full lifecycle management of agents—onboarding, configuration, governance, updates and retirement.- Monitor and optimise AI agent KPIs, defining standards for onboarding, catalogue rules, versioning, safe updates, rollback and EOL.- Develop voice‑enabled agent solutions (call, chat, omnichannel).- Build pre‑built SME templates/workflows (e.G., appointment‑booking agent).Product Planning & Artefacts- Oversee creation and maintenance of all PLCM artefacts (innovation canvases, PRDs, release notes, adoption guides).- Ensure robust documentation, version control and stakeholder communication.- Guide junior product specialist on artefact best practices.- Build business cases, pricing/packaging, adoption plans, partner agreements and ROI tracking for new AI products.Go‑to‑Market & In‑Life Operations- Lead GTM planning: SKUs, pricing strategy, enablement content, readiness checklists.- Manage in‑life KPIs (activation, adoption, SLA, CSAT/NPS), analyse telemetry and drive improvements.- Ensure commercial hygiene: pricing accuracy, promotion governance, cost‑to‑serve and margin optimisation.Compliance & Governance- Champion privacy‑by‑design, responsible AI, GDPR and EU AI Act adherence.- Lead risk assessments, coordinate with Legal/Compliance, and ensure audit readiness.- Drive marketplace contract formation and legal alignment with AI vendors (liabilities, conformity claims, SLAs).Stakeholder & Partner Management- Align cross‑functionally with Technology, Operations, GTM, Sales, Finance and local markets.- Manage strategic AI and ecosystem partners to ensure high‑quality integration and enablement.- Mentor and develop the junior product specialist.Customer & Insight Loop- Build mechanisms to capture insights from Sales, Care, Presales.- Convert feedback into backlog items and enhancements.- Lead adoption plays and customer‑success initiatives for AI services.Innovation & Experimentation- Foster innovation, experimentation and continuous improvement.- Create frameworks, run A/B tests, POCs and pilots to validate desirability, feasibility, viability.- Translate emerging trends into measurable roadmaps.- Define intuitive CX/UI for agent discovery, trial, purchase and provisioning for SME customers and partners.- Turn partner and customer feedback into actionable product requirements.Who you areRequired Experience & Skills:- Proven product management experience, ideally with AI Agents and/or Agent Marketplaces.- Deep understanding of AI Agent frameworks (including agent-to-agent protocols), AI governance, and compliance.- Strong technical acumen in cloud, API integration, identity/security, and observability.- Expertise in customer-centric design and Design Thinking.- Track record of leading innovation, rapid experimentation, and operationalizing new technologies.- Commercial mindset with pricing, packaging, and business case development.- Excellent cross-functional collaboration and stakeholder management.- Ability to distil customer/partner feedback into clear PRDs and acceptance criteria.- Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI.Qualifications:- Degree (Upper Second Class or higher preferred) - Product Management certification (e.G. AIPMM)- Relevant certifications preferred (Microsoft AI-900, AZ-900, PL-900; ITIL Foundation; Scrum Master/PSPO).Preferred / Nice to Have:- Hands-on experience deploying agents and AI systems on Gemini Enterprise, Microsoft Copilot Studio, and/or ChatGPT Enterprise.- Exposure to multi-agent orchestration frameworks, tool-use/function-calling, RAG, and model evaluation techniques.- Familiarity with speech analytics, call quality monitoring, and voice biometric security.- Experience with marketplace governance (listing policies, trust & safety, moderation) and partner programs.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for youHybrid work model Bonus on top of the gross salary.Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.Intensive Summer Schedule during July and August.Up to 20 days per year of 100% remote work from other locations.Private Health and Life Insurance for employees and Family25 vacation days, plus December 24th and 31st off.Optional Pension Plan.Access to an online learning platform for continuous training.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ; We're committed toincrease diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.Vodafone.Com/application-adjustments/ for guidance.Together we can.

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

En Prestaciones buscamos incorporar un Responsable de Proyectos de Transformación, con foco en la ejecución de iniciativas de alto impacto, interacción continua con negocio y capa directiva, y clara orientación a resultados. El objetivo es impulsar la evolución del modelo y afrontar nuevos retos de negocio. Responsabilidades Definir y asegurar la coherencia del mapa global de iniciativas dentro de la cadena de valor de Prestaciones, impulsando su priorización según impacto y viabilidad y promoviendo el rediseño de procesos mediante la integración de inteligencia artificial. Liderar y coordinar la ejecución de iniciativas de transformación, desde el análisis y diseño hasta la implantación y seguimiento, orquestando la colaboración entre áreas y proveedores para asegurar el cumplimiento de hitos y la captura de valor. Mantener interlocución directa con capas directivas y gerenciales, actuando como asesor de negocio en la priorización y toma de decisiones. Desarrollar análisis rigurosos y materiales ejecutivos de alta calidad que soporten la toma de decisiones y faciliten el alineamiento entre áreas. Diseñar y realizar el seguimiento del impacto de las iniciativas mediante KPIs, asegurando la captura efectiva de resultados. Gestionar y desarrollar un equipo de 3‑4 personas, estableciendo prioridades, supervisando la ejecución y fomentando el desarrollo del talento, en función del encaje del candidato. Perfil requerido Buscamos una persona con formación universitaria, preferiblemente en ADE, Ingeniería o Matemáticas, y nivel B2/C1 de inglés. Se requiere experiencia de al menos 6 años en funciones similares, valorándose especialmente experiencia en entornos de consultoría o transformación. Alta capacidad analítica, autonomía y orientación a resultados, con capacidad para desenvolverse en entornos complejos y transversales, con alta exposición al negocio. Conocimientos técnicos Ofimática (MS Office): Excel: explotación de BBDD, modelización y análisis de datos. Power Point: elaboración de presentaciones ejecutivas. Word: desarrollo de entregables de alta calidad. Inteligencia artificial: Uso de herramientas como Copilot, Chat GPT o Claude, aplicadas al análisis y mejora de procesos. Analítica de datos: Conocimiento de herramientas como MS Power Platform, SQL, PEGA o Palantir. Otros requisitos Incorporar y reflejar los valores del Grupo Mutua (relevancia, autenticidad y superación) en la forma de trabajar y colaborar en el día a día. En Grupo Mutua Madrileña, valoramos la diversidad y creemos en la igualdad de oportunidades para todos. Promovemos un entorno inclusivo donde la equidad salarial y la no discriminación son pilares fundamentales. Si buscas trabajar en una empresa que se compromete a que cada persona se sienta valorada y respetada ¡nos encantaría conocerte! Aceptando suscribirte a esta oferta consientes el tratamiento de tus datos personales conforme a los términos y condiciones establecidos en: #J-18808-Ljbffr

Junior Affiliate Marketing Manager (german speaking)Junior Affiliate Marketing Manager (german speaking)1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Junior Affiliate Marketing Manager (gn) – Palma de MallorcaWir sind Next Level – dein Einstieg ins Affiliate Marketing mit Nawid.Seit 15 Jahren bringen wir Online Marketing auf das nächste Level. Unser Gründer Nawid gehört zu den bekanntesten Affiliate Marketing Experten im DACH-Raum – sein Wissen hat bereits über 20.000 Projekte weltweit erfolgreich gemacht. Jetzt suchen wir dich alsJunior Affiliate Marketing Manager (gn)für unser wachsendes Team in Palma.Deine AufgabenAufbau und Betreuung von Affiliate-Partnerschaften (E-Mail, Chat, persönliche Meetings)Unterstützung bei Kampagnen zur Partneraktivierung und Performance-SteigerungAnalyse von Daten und Ableitung von OptimierungsmaßnahmenRecherche und Identifikation neuer PartnerDas bringst du mitAbgeschlossenes Studium in Marketing, Wirtschaft, Medien oder vergleichbaren Bereichenodereine abgeschlossene Berufsausbildung, z.B. als Kaufmann/-frau für Marketingkommunikation, Medienkaufmann/-frau Digital & Print oder Kaufmann/-frau im E-CommerceErste Erfahrung im Marketing, Vertrieb oder Projektmanagement von VorteilSehr gute Deutsch- und EnglischkenntnisseAnalytisches Denken, Motivation und kommunikative StärkeDas bieten wir dirEchte Einblickein alle Bereiche des Online MarketingsUnbefristeter Vertrag + 23 Urlaubstage zum StartUmfassendes Onboarding und MentoringModernes Büro im Herzen von Palma und ein internationales TeamRegelmäßige Team-Events, Getränke, Kaffee-Flat und ObstSpanischkurse an der Escuela Oficial de Idiomas in PalmaJoin our crew!Lebe, wo andere Urlaub machen – ohne Saisonstress. Arbeite mit uns an spannenden Projekten und wachse über dich hinaus.Bewirb dich jetzt direkt hier bei LinkedIn oder per Mail an lisichkova@next-level.com .Wir freuen uns auf deine Geschichte!Seniority levelSeniority level Not ApplicableEmployment typeEmployment type Full-timeJob functionJob function Marketing and SalesIndustries Advertising ServicesReferrals increase your chances of interviewing at Next Level Affiliate Marketing by 2xGet notified about new Affiliate Marketing Manager jobs inGreater Palma de Mallorca Metropolitan Area .Palma, Balearic Islands, Spain 3 weeks agoPalma, Balearic Islands, Spain 1 week agoPalma, Balearic Islands, Spain 3 months agoPalma, Balearic Islands, Spain 3 months agoGRADUATE PROGRAM: EJECUTIVO/A DE CUENTA / ACCOUNT MANAGER PALMA DE MALLORCAPalma, Balearic Islands, Spain 1 month agoPalma, Balearic Islands, Spain 3 days agoPalma, Balearic Islands, Spain 1 month agoTechnical Key Account Manager - MallorcaPalma, Balearic Islands, Spain 3 days agoPalma, Balearic Islands, Spain 3 weeks agoAccount Manager Yachting (IT, Network, Communications, and Cybersecurity Services)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

About the RoleApply for Windows Administrator at Rank Group in Barcelona, CT, ES. This Full time on site position offers great opportunities for career growth. YoBrands, part of The Rank Group, is a leading online gaming operator in the Spanish & Portuguese markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: Enracha, YoCasino, YoBingo and YoSports Our goals are to provide entertainment and community to our customers with our websites and apps so they can access our products from their mobile phones, tablets while communicating with one another.We offer our own bingo and slots software and more than 2000 games from the best game providers. We also offer live shows such as El Show De YoBingo and YoSports TV! With offices based in Barcelona, Ceuta & Malta we always strive to bring joy and security to our customers. Additionally, we will be launching soon in other regulated markets! We are looking for an Windows Administrator to join our growing IT department in Barcelona!This is an exciting time to join our Yo Brands business as you will help deliver our End User Computing services, technologies, processes which are critical to the productivity of our workforce. This key role manages all End User Windows & Mac images and devices, mobile device / application management, other EUC technologies, with responsibilities for effective delivery and operational support for PC imaging, packaging, software distribution, patching and overall PC lifecycle management.You will be hands-on while working directly with our third‑party providers for daily support and ongoing improvement of our Windows and MAC toolset as well as other tools and solutions, such as meeting rooms, laptops, printers, LAN/WAN connectivity. Responsible for delivery of End User Computing services, technologies, processes, impactful to productivity of our Spain workforce. Hands‑on and working directly with our providers will be accountable for daily support and ongoing improvement of our Windows and MAC toolset as well as other tools and solutions, such as meeting rooms, laptops, printers, LAN/WAN connectivity. This key role manages all End User Windows & Mac images and devices, mobile device / application management, other EUC technologies, with responsibilities for effective delivery and operational support for PC imaging, packaging, software distribution, patching and overall PC lifecycle management.Service NOW Ticketing tool & JIRA Services Management (Incident, Service Requests, Asset management). Serve as the escalation point for End User issues and problems. Lead and drive continuous improvement opportunities in end user computing experience. Primary operational point of contact for our strategic EUC outsourcing partner/s. Build strong internal customer relationships to ensure we are aligned to customer and business needs while prioritising key initiatives.Interface with Senior IT leadership on problem/incident calls and act as an escalation point. Develop and maintain a solution roadmap, product catalogue and vision for End User Computing technologies and processes. Manage an endpoint software distribution solution that encompasses modern imaging, packaging, and software deployment best practices. Engage external partners to create and maintain a hardware and client software roadmap that will contribute to a productive workforce.Maintain awareness of changing IT trends and regulations which might impact the company and develop strategies that will mitigate any incoming risks and/or take advantage of any future benefits. Assess upcoming technologies and recommend innovative use of new features and technologies related to desktop management with the objective of enhancing end user experience. Develop and sustain current documentation relating to areas of responsibility. Work within established configuration, change management policies, security policies for ensuring awareness, approval and success of changes made to the areas of responsibility.Work and communicate with a wide range of people – leadership, peers, vendors, staff members, and others.QualificationsSpanish native speaker & good understanding of written and oral English5+ Years of experience architecting EUC solutions and processes5+ Years of experience managing Microsoft end user technologies: SSO, Networking, Active Directory, LDAP, End Point Security, Antivirus, Networking knowledge, experience in managing IPSec VPN’s, Firewalls, Switches, LAN and WLANs.Experience in monitoring tools (Zabbix, Nagios or similar)Experience managing relational databases MS SQL Server, MySql or PostgreSQLExperience working with automation tools like Ansible, Terraform or similarExperience in scripting and automating tasks using languages such as Python, Bash, PowerShell, or similar to streamline workflows and enhance operational efficiencyExperience with virtualization technologies like VMWare or similarExperience in managing backup technologiesExperience in End‑User Security best practicesGood at creating technical documentation and process definitionExperience managing Spain dispersed offices and venues and external contract resources and outsourced services (contract, control, SLAs, priorities)Open to occasional travel within SpainCustomer focus & Ownership mindsetResults oriented and a bias for action, with a can‑do attitudeEmbraces change and innovationLiving in Barcelona area or willing to relocateBachelor degree in the area of Information Systems Management, Computer Science or similarBenefits and OpportunitiesJoin us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself.We’ll also invest in your growth by providing development opportunities, leadership training and cutting‑edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.From pensions to bonus schemes, and private medical insurance to life insurance – we’ve got you covered. Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.Commitment to DiversityWe are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.#J-18808-Ljbffr