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ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco, buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care, serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. Tus responsabilidades principales: • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Identificar y convertir clientes potenciales. Requisitos clave: • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Experiencia valorable: Atención al cliente en el sector financiero. Y lo más importante, tus habilidades personales: • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Responsabilidad e iniciativa para proponer mejoras. Lo que te ofrecemos: • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder., • Flexibilidad para favorecer la conciliación personal y profesional. 📩 ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a rrhh@gvcgaesco.es indicando en el asunto: Candidatura Agente Customer Care.

Location: Madrid, Spain (On-site – Puerta de Toledo / Pirámides area) Company: Foundever® Working hours: Full-time | 39h/week Salary: €1,635.33 gross/month Contract: Fixed-term contract (3 months) Start date: ASAP Would you like to join an international fashion and footwear brand in a dynamic customer service environment? At Foundever®, we are looking for a native or bilingual Portuguese speaker with an advanced level of English to join our Madrid team as a Customer Service Advisor. Key Responsibilities • Support customers via phone, chat, and email, • Handle inquiries related to orders, deliveries, invoices, and claims, • Deliver an excellent customer experience, • Perform administrative and back-office customer support tasks What We Are Looking For: • Native or bilingual Portuguese, • Advanced English level (minimum C1), • Previous experience in customer service or call center environments is valued, • Legal eligibility to work in Spain Training • Paid training included in the contract, • Duration: 5 days, • Schedule: 09:00 – 18:00 What We Offer • Salary of €1,635.33 gross/month, • Monday to Friday schedule: 09:00 – 18:00 (including public holidays), • International and professional work environment, • Real opportunities for professional growth within Foundever®, • On-site work at our Madrid hub If you are interested in joining a multicultural team and developing your career in customer experience, we would like to hear from you. At Foundever, we invest in your professional and personal growth through a holistic well being approach covering physical health, work life balance, and social impact. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

En NTT DATA estamos reforzando nuestro equipo especializado en Microsoft Dynamics 365 Contact Center y buscamos profesionales que quieran participar en proyectos de implantación y transformación de Contact Centers sobre tecnología Microsoft. Buscamos un perfil con experiencia en Dynamics 365 Contact Center o Customer Service Omnichannel, especialmente en ámbitos como voz, routing, omnicanalidad y Copilot. No buscamos un perfil generalista de Dynamics 365: el foco del puesto estará en Microsoft Contact Center y su ecosistema tecnológico. 🎯 ¿Qué harás? • Diseñar y configurar soluciones Dynamics 365 Contact Center., • Configurar voz sobre Azure Communication Services (ACS), IVR, colas, workstreams, skills y capacidad., • Diseñar estrategias de Unified Routing y distribución inteligente de interacciones., • Configurar canales digitales como chat y mensajería., • Trabajar con Copilot Studio para bots, autoservicio e IVR conversacional., • Aplicar capacidades de Copilot e IA a la atención al cliente., • Participar en integraciones, testing, go-live y optimización del servicio., • Trabajar con métricas y capacidades de analítica y supervisión del Contact Center. 🔎 ¿Qué buscamos? • Al menos 1 año de experiencia en Dynamics 365 Contact Center o Customer Service Omnichannel., • Experiencia práctica en alguno de estos ámbitos:, • Voice Channel / ACS., • Unified Routing., • Workstreams, colas y skills., • Copilot Service admin center / workspace., • Copilot Studio., • Conocimiento de la operativa de Contact Center: agentes, supervisores, routing, SLAs y KPIs., • Inglés técnico suficiente para trabajar con documentación Microsoft. ⭐ Valoraremos especialmente • Experiencia en proyectos de voz y telefonía sobre Dynamics 365 Contact Center., • Migraciones desde otras plataformas Contact Center o CCaaS., • Azure Communication Services, BYOC / Direct Routing., • WEM, Quality Management o analítica de Contact Center., • Certificaciones Microsoft relacionadas con Dynamics 365, Power Platform o Azure. No necesitas cumplir el 100 % de los requisitos. Si tienes experiencia sólida en Dynamics 365 Contact Center / Omnichannel y quieres seguir creciendo en voz, routing, Copilot e IA aplicada al Contact Center, queremos conocerte. 💡 ¿Qué ofrecemos? • Proyectos donde Dynamics 365 Contact Center es una pieza central de la solución., • Participación end-to-end, desde el diseño hasta el go-live., • Trabajo con voz, omnicanalidad, Copilot, IA y routing avanzado., • Oportunidad de especialización en una tecnología Microsoft con gran recorrido. Si ya trabajas con Microsoft Contact Center y buscas un proyecto donde puedas profundizar de verdad en esta tecnología, nos gustaría hablar contigo. En NTT DATA apostamos por una cultura inclusiva que reconoce y valora la diversidad y la singularidad de cada persona. #Dynamics365 #Dynamics365ContactCenter #MicrosoftContactCenter #CopilotStudio #AzureCommunicationServices #UnifiedRouting #CCaaS #MicrosoftCloud #WeAreAllUnique #YouMakeUsUnique

🚀 Business Development Manager (Inbound) para Tech Scale-up 🌟 SOBRE LA OPORTUNIDAD Una compañía tecnológica internacional en plena fase de expansión y respaldada por fondos de inversión de primer nivel. Hemos desarrollado una plataforma digital líder que simplifica y optimiza procesos complejos. España representa actualmente uno de nuestros mercados clave, con un potencial de crecimiento masivo. 🎯 TU MISIÓN Como Business Development Manager (Inbound), serás el motor de conversión de nuestra vertical B2C en España. Operarás en un entorno dinámico de alto rendimiento, gestionando solicitudes entrantes en tiempo real y reactivando usuarios que han mostrado interés previo en la plataforma. 🛠️ Responsabilidades Clave: • 📞 Gestión Inbound Real-Time: Atender llamadas y chats en tiempo real para cerrar ventas sobre leads con alta intención de compra., • 🔄 Estrategia Winback: Contactar proactivamente a usuarios registrados que no completaron su proceso de activación., • ⚡ Activación de Usuarios: Identificar puntos de fuga en el funnel y reactivar a usuarios en fases intermedias del proceso., • 📊 Reporting y Calidad: Mantener un control riguroso de métricas comerciales, tiempos de respuesta (SLAs) y registro diario en el CRM., • 📈 Uplift de Conversión: Aplicar metodologías de mejora continua para superar sistemáticamente los objetivos marcados. 👤 PERFIL IDEAL ✅ Imprescindibles: • 💼 Experiencia: Sólida trayectoria en ventas B2C de ciclo rápido (BDM, Closer, Inside Sales o perfil comercial similar)., • 🗣️ Idiomas: Nivel de inglés fluido (mínimo C1) para la coordinación diaria con equipos internacionales., • ⚙️ Herramientas: Dominio o familiaridad con entornos CRM y plataformas de gestión comercial multicanal (telefonía IP, chat y gestión de tickets)., • 🧠 Mindset: Orientación total a datos, rigor operativo y rapidez de aprendizaje en entornos digitales de ritmo acelerado. 💰 LO QUE OFRECEMOS • 💵 Salario Fijo: Competitivo según experiencia + tramo variable atractivo ligado a KPI’s., • 📈 Plan de Comisiones: Estructura variable transparente basada en volumen, calidad y retención., • 🌍 Impacto: Proyecto internacional con capacidad de impacto directo en el negocio local., • 🏢 Cultura: Integración en un equipo senior de alto rendimiento., • 📍 Ubicación: Madrid o alrededores., • 🏠 Modalidad: Híbrido. 📝 ¿TE ATREVES AL RETO? Si eres un profesional de las ventas enfocado a resultados, analítico y quieres dar el siguiente paso en tu carrera dentro de una tecnológica en plena aceleración, ¡queremos conocerte! 🤝 En Hanbai estamos comprometidos con los valores de equidad, igualdad, diversidad, inclusión y respeto de las personas, desarrollando políticas y procedimientos que integren la igualdad de trato y oportunidades entre todas las personas.

NTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. En NTT DATA buscamos perfiles Service Desk Agent para incorporarse al equipo de Omnichannel Support. Será responsable de proporcionar soporte técnico de primer nivel a usuarios finales a través de múltiples canales de interacción, garantizando una experiencia de soporte eficiente, consistente y orientada a la resolución. Tendrá un enfoque orientado a la resolución en primer nivel y a la satisfacción del usuario. Participará en la gestión de incidencias, solicitudes y consultas relacionadas con el puesto de trabajo digital, utilizando herramientas de conocimiento, automatización y autoservicio para maximizar la resolución en primer contacto. Responsabilidades • Atender usuarios mediante canales de voz, chat, correo electrónico, portal de autoservicio y herramientas colaborativas., • Registrar, clasificar y gestionar incidencias y solicitudes., • Resolver incidencias de primer nivel relacionadas con dispositivos, Microsoft 365 y aplicaciones corporativas., • Utilizar bases de conocimiento y procedimientos operativos para la resolución de incidencias., • Promover el uso de herramientas de autoservicio y canales digitales., • Escalar incidencias cuando sea necesario siguiendo los procedimientos establecidos., • Mantener actualizada la documentación operativa., • Contribuir a la satisfacción y experiencia del usuario., • Participar en iniciativas de mejora de la calidad del servicio., • Cumplir los procedimientos y estándares operativos definidos., • Detectar tendencias recurrentes y colaborar con otros equipos en la identificación de Problemas. Experiencia requerida • 1 a 3 años en Service Desk o soporte a usuario final., • Experiencia en atención omnicanal., • Experiencia en entornos corporativos Microsoft., • Experiencia utilizando herramientas ITSM. Formación • Formación Profesional Superior en Informática, Sistemas o equivalente., • Formación universitaria valorable. Certificaciones valorables • ITIL® 4 Foundation, • Microsoft 365 Fundamentals (MS-900), • Certificaciones de atención al cliente Competencias • Orientación al cliente., • Comunicación verbal y escrita., • Empatía., • Organización y gestión del tiempo., • Trabajo en equipo., • Capacidad de aprendizaje., • Orientación a resultados. Conocimientos técnicos • Windows 10 y Windows 11., • Microsoft 365., • Active Directory., • Herramientas ITSM., • Herramientas de colaboración digital. Conocimientos deseables • Intune., • Azure Active Directory, • Remote Support Tools, • Bases de conocimiento corporativas, • Microsoft Teams Conocimientos deseables de IA • Agent Assist., • Herramientas de búsqueda asistida por IA., • Automatización básica de soporte., • Generative AI aplicada a productividad., • Microsoft AI Fundamentals (AI-900) En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante para nosotros siempre serán las personas y por eso siempre velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de que crezcas con nosotros. ¿Qué encontrarás en NTT Data? Te invitamos a conocer la realidad de NUESTRA ESENCIA: Ponemos en valor el Bienestar y la Calidad humana, tus motivaciones para sentir la conexión con lo que haces, las personas con las que trabajas y la satisfacción con tus logros y evolución profesional. 💪Nos comprometemos a largo: La estabilidad de una empresa global y consolidada a nivel mundial que valora tu talento como algo dinámico. 🎯Innovación diversa: Somos más que un resultado, somos nuestros principios, nuestras emociones y motivaciones. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique 👌Colaboración y cercanía: Nuestro “Buenrrollismo” es la suma de increíbles profesionales y mejores personas. Trabajamos en sintonía, colaborando con otras personas y confiando en que si pides ayuda, la recibirás. 👉👇Experiencia personalizada: Nuestro modelo de trabajo está pensado para adaptarse a ti. Tanto la flexibilidad en el horario como en la presencialidad/teletrabajo. Tenemos también jornada intensiva los viernes y en verano. 🙌Mentalidad de crecimiento continuo: La curiosidad es la base para seguir aprendiendo. Te daremos las herramientas para seguir desarrollándote de manera integral. Conoce nuestra oferta formativa en charlas, talleres, certificaciones… 💙Beneficios y ventajas: A través de la Compensación flexible accederás a descuentos fiscales en distintos productos. Contamos con 25 días de vacaciones y beneficios que te ayudarán a cubrir los gastos del teletrabajo. Sala de wellness y juegos, la cantina con vistas al mar, el club de running, de padel… y muchos eventos donde traer a tus seres queridos. ✨Solidarios y comprometidos: Somos una organización responsable en materia ambiental y social. A través de nuestra Fundación colaboramos en grandes iniciativas, te esperamos en el voluntariado.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are looking for an experienced Senior Google Workspace Administrator to join an international team supporting a leading aerospace and defense environment. ⚙️Your role: • Administer and support the Google Workspace environment, • Manage and troubleshoot complex Level 2 incidents and service requests, • Support end users across Google Workspace applications, including: Gmail Google Meet Google Drive Google Chat Google Docs, Sheets and Slides • Manage incidents and requests through ITSM tools (Remedy), • Investigate and resolve technical issues while ensuring service continuity, • Work closely with technical teams to identify knowledge gaps and support continuous improvement, • Participate in knowledge transfer activities when required 🔎Your profile: • Advanced experience administering Google Workspace, • Strong hands-on experience providing L2 support for Google Workspace services, • Experience managing incidents, requests and user support activities, • Knowledge of ITSM processes and ticketing tools such as Remedy, • Good understanding of Google Workspace security and administration concepts, • Ability to work in an international environment and communicate effectively in English We value all applications and offer in-person and online training and certifications. Even if you do not adjust 100% of the requirements, we want to meet you! 💙What will you love about working here? • Wellbeing HUB – A full program designed to support your physical and mental wellbeing, including initiatives such as Wellhub., • Flexible Compensation Plan – Choose benefits that best fit your needs: medical insurance, transportation, training, meal card or meal allowance, childcare vouchers, and more., • Continuous Learning – Access to Mylearning, Capgemini University, Digital Campuses, and our Professional Communities. You’ll also have learning platforms like Coursera, Udemy, Pluralsight, Harvard Manager Mentor, and Education First for language training (English, French, German…), among others!, • Volunteer & Social Impact Programs – Get involved through our Sustainability, Inclusion, and Equality Groups., • Buddy Program – Receive personalized support to help you settle in during your first months., • Life & Accident Insurance – Additional protection and peace of mind. 📍 Location: Spain 🔒 Spanish Nationality Required 🌍 English: Professional Working Proficiency (mandatory) Why Capgemini? Our commitments and priorities: Our Equality Plan and Code of Ethics ensure inclusive, non-discriminatory processes that foster talent in a multicultural environment accessible to people with disabilities (we positively value having a disability certificate). Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

📌 Sobre Centribal Centribal es una empresa con un stack tecnológico propio que proporciona a las empresas automatización y optimización de procesos de negocio claves. Mejoramos las tasas de conversión y reducimos costes automatizando tareas y procesos repetitivos. Trabajamos con compañías que buscan mejorar su eficiencia operativa, aumentar su efectividad de negocio, reducir carga en sus equipos de atención y ofrecer mejores experiencias a sus clientes a través de canales como WhatsApp, chat web, email, voz y plataformas de ticketing. Estamos en fase de crecimiento y buscamos una persona con visión consultiva, capacidad de entender necesidades de negocio y criterio para diseñar soluciones apoyadas en automatización, NLP e IA. 📌 Misión del puesto Buscamos un/a Consultor/a de Soluciones para incorporarse al equipo de Negocio y Operaciones. La misión principal será la captación de nuevos clientes y acompañar a clientes y equipos internos en la definición, venta consultiva, diseño funcional y mejora continua de soluciones basadas en IA, automatización, NLP e integraciones con otras plataformas o sistemas. No buscamos un perfil puramente técnico ni un desarrollador/a. Buscamos una persona capaz de entender el problema del cliente, traducirlo en una solución viable, coordinarse con equipos técnicos y acompañar el ciclo comercial y operativo. 📌 Responsabilidades Captación y mantenimiento de clientes. Participar en procesos de venta consultiva, discovery y análisis de necesidades con clientes. Entender los procesos del cliente, identificar puntos de mejora y proponer soluciones. Diseñar flujos conversacionales, árboles de decisión, journeys de atención y modelos funcionales de AI. Definir casos de uso de NLP, automatización e IA orientados a mejorar la eficiencia operativa. Colaborar en preventa, demos, propuestas funcionales y presentaciones a cliente. Traducir necesidades de negocio en requerimientos claros para equipos técnicos. Coordinar la puesta en marcha de soluciones junto con equipos de producto, operaciones, integración y desarrollo. Proponer mejoras continuas sobre AI, flujos, canales y procesos operativos. Acompañar al cliente durante la implantación, adopción y evolución de la solución. Documentar procesos, decisiones funcionales y recomendaciones de mejora. Formar a usuarios internos o clientes en el uso funcional de las soluciones implantadas. 📌 Requisitos En Centribal entendemos la diversidad como una fuente de talento. Promovemos una cultura de trabajo inclusiva, basada en el respeto, la igualdad de oportunidades y la valoración de las capacidades, logros y experiencia. 📌 Conocimientos valorables · Conocimiento práctico de IA Generativa, asistentes virtuales, NLP o IA conversacional. · Experiencia en consultoría, preventa, operaciones, Customer Experience, contact center y transformación digital. · Capacidad para entender procesos de atención al cliente y proponer mejoras desde una visión de negocio. · Experiencia diseñando soluciones funcionales, procesos de negocio, journeys o automatizaciones. · Capacidad para participar en reuniones con cliente, detectar necesidades y convertirlas en propuestas de valor. · Buen criterio para priorizar soluciones según impacto, esfuerzo y viabilidad. · Capacidad analítica para interpretar métricas operativas y proponer planes de mejora. · Buenas habilidades de comunicación, presentación y documentación. · Inglés valorable, especialmente para documentación, herramientas o reuniones puntuales. · Conocimiento funcional de herramientas como Dialogflow, OpenAI, LLMs, plataformas de bots o soluciones de automatización. · Familiaridad con APIs, webhooks, integraciones y conceptos técnicos básicos, sin necesidad de programar. · Experiencia en entornos SaaS, contact center, CRM, ticketing o plataformas omnicanal. · Experiencia en proyectos de atención al cliente con canales como WhatsApp, chat web, email, voz o redes sociales. · Experiencia en consultoría tecnológica, implantación de soluciones o gestión de proyectos con cliente. 📌 Qué esperamos de ti · Mentalidad consultiva y orientación a cliente. · Capacidad para hacer buenas preguntas antes de proponer soluciones. · Visión de negocio y sensibilidad operativa. · Capacidad para conectar equipos comerciales, funcionales y técnicos. · Autonomía, orden y foco en resultados. 📌 Qué ofrecemos · Participar en proyectos reales de transformación CX, automatización e IA conversacional y generativa · Formar parte de un equipo en crecimiento, con impacto directo en negocio y operaciones. · Contacto con clientes, soluciones omnicanal y casos de uso innovadores. · Entorno flexible, dinámico y colaborativo. · Salario competitivo según experiencia. ¿Quieres conocer más? ¡No dudes en inscribirte! Entendemos la diversidad como una fuente de talento, ofrecemos una cultura de trabajo inclusiva que se apoya en las diferencias y similitudes entre los empleados/as que conforman la compañía para crear entornos de trabajo para todos/as. Nos comprometemos a tratar todas las candidaturas por igual en función de sus capacidades, logros y experiencia independientemente de su raza, nacionalidad, sexo, edad, discapacidad, orientación sexual, identidad de género o cualquier otra clasificación protegida por la ley.

Buscamos Product Engineer (AI & Full Stack) en PROXUS PROXUS (proxus.es) lo empezamos hace dos años cuatro compañeros de la universidad. Hoy estudian con nosotros más de 220.000 estudiantes. Estamos construyendo la plataforma con la que nos habría gustado estudiar a nosotros: una herramienta donde la IA hace que el protagonista sea el estudiante y no el estrés, los agobios y las horas perdidas, y que le acompaña hasta la nota que quiere sacar. Hace poco más de un año éramos 3.000. Somos ya una de las plataformas EdTech con más crecimiento de España, y este curso, además, salimos fuera: España, Chile y Argentina están abiertos y vamos a abrir varios mercados nuevos. Y eso es justo lo que hace interesante el puesto. Este curso toca construir: producto nuevo, la tecnología lo más potente que sepamos hacerla y varios países a la vez. El puesto en una frase Entender cómo estudia la gente de verdad, detectar dónde está el problema y convertirlo en tecnología funcionando en producción, en días, no en trimestres. No buscamos a alguien que ejecute tareas cerradas. Buscamos a alguien que piense, proponga, construya, mida y quite lo que no funciona. Qué harías Trabajarías en la intersección entre producto, ingeniería e IA, con responsabilidad real sobre partes del producto desde el primer día. • Producto desde el minuto uno. Entiendes el problema del estudiante, propones cómo resolverlo y lo defiendes. Las decisiones de producto no te llegan cerradas desde arriba., • Construir y desplegar. Diseñas, desarrollas y sacas a producción funcionalidades completas. Tuyas de principio a fin, incluida la parte aburrida de que aguanten., • IA en producción de verdad. Generación de contenido de estudio, chat agéntico, agentes que construyen material a partir de exámenes reales. Es el corazón del producto, no un experimento en una rama., • Saber si lo que sacas se usa. Construir es la mitad del trabajo. La otra mitad es mirar después qué ha pasado: si la gente lo usa, si ha mejorado lo que tenía que mejorar y si merece seguir ahí. Queremos a alguien que quiera esa foto y sepa leerla, no que la espere de otro., • Coste e infraestructura. Servimos a cientos de miles de estudiantes con picos brutales en época de exámenes. El coste de IA por usuario y la velocidad de iteración son decisiones de ingeniería con impacto directo en la cuenta de resultados., • Montar cómo se mide la IA. Saber si una generación es buena, cuánto cuesta y por qué ha empeorado al tocar un prompt. No lo damos por sabido ni te lo pedimos de entrada: es de las cosas que queremos construir bien este curso, y hay sitio para meterse ahí. Encajas si • Has construido cosas. Proyectos propios, herramientas internas, automatizaciones, un bot, un producto que usaron cuatro amigos. Nos importa mucho más eso que dónde has trabajado., • Trabajas con IA con método. Todo el mundo ha probado LLMs, agentes y RAG. Lo que de verdad separa es cómo: si planificas, acotas y verificas, o si prompteas hasta que salga algo., • Estás enganchado a lo que va saliendo. Sale un modelo nuevo, una herramienta nueva, una forma nueva de hacer algo, y te da por probarla y por pensar dónde encaja en lo que estás construyendo. Aquí lo que sabías hace seis meses no basta, y a ti eso te parece la mejor parte y no una carga., • Te interesa el producto tanto como la tecnología. Quieres entender el problema del usuario y también el del negocio, no solo la funcionalidad que toca sacar., • Tienes criterio técnico, aunque lo estés construyendo todavía. Preguntas, propones, defiendes tu idea y cambias de opinión rápido cuando los datos dicen otra cosa., • Te motiva la responsabilidad temprana y te crece el ánimo cuando algo depende de ti., • Te apetece que lo que hagas lo usen cientos de miles de estudiantes la semana que viene. No necesitas un CV impresionante, ni años de experiencia, ni un máster. Si te ilusiona el puesto aunque no cumplas el 100%, aplica igual: preferimos verte. Suma puntos: haber llevado IA generativa a producción con usuarios reales, haber peleado con costes de inferencia o evaluación de modelos, TypeScript, haberte movido por Google Cloud, Azure o AWS, y conocer de cerca el mundo universitario o de bachillerato en España. Quizá no es para ti si • Buscas que te digan exactamente qué hacer cada día., • Prefieres tareas cerradas y no quieres entrar en producto, usuario ni decisiones técnicas., • Te incomoda la incertidumbre, aprender tecnología nueva cada mes o asumir responsabilidad pronto., • Buscas un entorno muy corporativo y muy estructurado., • Tu prioridad hoy es maximizar el fijo desde el primer día por encima de aprendizaje, responsabilidad e impacto. Cómo trabajamos Ya somos once en PROXUS y cuatro en el equipo de desarrollo, y seguimos ampliando. Es el tamaño en el que todavía te enteras de todo: sabes por qué se ha tomado cada decisión, tratas con los cuatro fundadores a diario y lo que propones un lunes puede estar en producción el jueves. Y a la vez no estarías solo, tendrías al lado a gente con quien discutir cómo se hace algo. Estamos en Las Rozas y te pedimos mínimo tres días presenciales. En la práctica la mayoría venimos más, porque construir codo con codo hace que las ideas no se queden en ideas. Somos flexibles de verdad, y funciona en las dos direcciones: hay semanas de campaña con picos fuertes y algún domingo intenso, y hay martes en los que tienes que acompañar a tu madre al médico y no pasa absolutamente nada. Lo que sí te pedimos es que te apetezca la vorágine de una startup que crece rápido, y que PROXUS te ronde la cabeza durante la semana. Es lo que hace que esto funcione. Qué ofrecemos • Fijo de 20.000 € a 28.000 € brutos/año según perfil, experiencia y encaje, más 12.000 € de variable por objetivos. Total si se cumple: entre 32.000 € y 40.000 €., • El variable es transparente y tiene dos mitades. Una es común a toda la empresa, la misma para todos incluidos los cuatro fundadores: o la cobramos todos o no la cobra nadie, y esa parte no tiene techo. La otra es de tu área, con objetivos concretos que se revisan cada mes para que sepas siempre dónde estás., • Revisión a los doce meses. Y antes si la responsabilidad crece antes., • Todas las suscripciones de IA que necesites, pagadas. Claude, Codex y lo que salga el mes que viene. Aquí no se discute la herramienta, se discute el resultado., • 25 días laborables de vacaciones., • Off-site con todo el equipo dos veces al año, antes de cada gran campaña., • Responsabilidad real sobre partes del producto y del stack desde el principio, en un momento en el que lo que construyas se nota en el negocio esa misma semana. El proceso Sabemos lo que cansa un proceso eterno, así que este es corto y te lo contamos entero: 1. Una conversación inicial con uno de los fundadores, 30-45 minutos., 2. Una prueba técnica sobre un caso real nuestro, con una semana de tiempo., 3. Conversación técnica con Javi (cofundador y CTO)., 4. Última charla con los cuatro fundadores. Cómo aplicar Aplica aquí y añade todo lo que creas que deberíamos ver: GitHub, proyectos propios, demos, cosas a medio terminar, experimentos con IA, lo que sea que muestre cómo piensas y cómo construyes. Lo leemos todo. Nos vemos pronto :)

About Sapira Sapira is the cognitive engine for heavy enterprise operations. While most AI tools are built to chat, draft emails or summarize data, we build AI that actually executes. We deploy networks of specialized, multi-agent systems that plug directly into legacy systems. These agents autonomously read unstructured documents, navigate complex deterministic decision trees, and execute end-to-end workflows without human intervention. We turn slow, manual back-office bottlenecks into highly scalable digital assembly lines. We don't build software for Silicon Valley; we build operational infrastructure for the physical economy. Our focus is strictly on high-stakes, high-volume environments like supply chain, heavy manufacturing and logistics. And we are not just building for the future; we are operating at scale today. Sapira is already powering the back-office operations of €1B+ revenue industrial titans. The Role The Senior Forward Deployed Engineer is the person who turns this transformation into a working system on the ground. This is a builder role. You are part builder, part product owner, and fully accountable for the client's outcome, as comfortable unpacking an operational workflow with a client as you are building, testing and shipping the solution that runs it. Your mandate is to take Sapira's multi-agent technology and wire it into the operational nervous system of the client's business. You will sit at the intersection of product, engineering and implementation: leading discovery with process owners in the morning, and building, hardening and shipping the working demo in the afternoon. You aren't just implementing a tool; you are functioning as an intrapreneur, taking a solution from ambiguous discovery through to a live, adopted implementation inside some of the world's most complex operations. How the FDE Delivers The FDE has full, end-to-end responsibility for building the solution. You are the one who has to be able to build the solution environment yourself, including the backend that holds it together. This isn't a role where implementation gets handed off to someone else. Two things make that possible without doing it alone: • PHARO, the internal platform: PHARO lets you move faster by automating parts of discovery, definition and development, so more of your time goes into the judgement calls that actually need a person., • Technology, Platform and Integration teams: you can pull them in for two reasons: to get hands-on help with specific pieces of the build, and to have them check that what you're building is technically sound. They support and validate; they don't own the build. That ownership stays with you. Responsibilities Own the delivery • Lead discovery: run discovery with client teams to understand their workflows, data, systems, constraints and success measures, and translate ambiguous operational problems into clear solution hypotheses and delivery plans., • Radical ownership: take absolute responsibility for the client outcome. Partner closely with business sponsors, technical teams and end users throughout delivery, and clear roadblocks even when they fall outside your direct area., • Executive presence: run demos, working sessions and implementation reviews that make technical trade-offs understandable to both technical and non-technical stakeholders, and keep delivery moving. Build the solution • Design and build: design and build AI-powered applications, agentic workflows and integrations that solve real client needs, prototyping quickly with clients and turning the strongest prototypes into reliable implementations., • Write production-minded code: own the technical build across the solution stack: application logic, backend services, integrations, evaluation, observability and deployment., • De-risk early: identify risks early, including data quality, system dependencies, security requirements, adoption barriers and unclear ownership. Close the loop • Measure adoption: measure whether solutions are being used and creating value; iterate on the product and workflow where they are not., • Feed insights back: create a relentless feedback loop between the client's reality and Sapira's Engineering, Product and Strategy teams. What Good Looks Like Within the first months, you will have built trust with client stakeholders, developed a clear view of their highest-value workflows, and helped move at least one use case from discovery into a live, adopted implementation. You make progress in ambiguous environments without over-engineering. You know when to prototype, when to harden a system, and when a client problem needs a product or process change, and you do it while leaning on PHARO and the support teams, not by waiting on them. What We Value • Builders: people who would rather ship the system than write the deck about it, and who get satisfaction out of putting agents into production., • Deep divers: professionals who refuse superficial answers, ask "why" five times, and love getting into the weeds of complex processes., • Zero ego: low need for individual recognition. You prioritize the outcome and the team's success over personal credit., • Chaos navigators: exceptional ability to tackle open-ended, unstructured problems in ambiguous environments., • Disproportionate urgency: a bias for immediate action, always balanced with a mindset for scalability and building replicable processes., • Rapid learners: insatiably curious people who can learn incredibly difficult concepts quickly. Requirements • Experience: minimum 4 to 6 years as a Product Manager, Solutions Architect, Forward Deployed Engineer or Software Engineer, having built and shipped real software, automation or AI-enabled products end to end., • Agents in production: hands-on experience building and structuring agents and managing their memory in production, not just in a demo., • Backend engineering: solid backend skills. You can design and build the services, data models, APIs and integrations that an agentic system needs to run against real client infrastructure (ERP, CRM, TMS, email)., • Evaluation, observability and self-improving loops: preferred experience setting up observability, LLM judges and adversarial agents creating self-improving AI systems., • Product judgement: able to tell a compelling demo apart from a deployable solution, and to manage scope while protecting the outcome that matters., • Communication and stakeholder management: excellent communication in professional Spanish and English, and proven ability to manage stakeholders directly, from client process owners to senior sponsors., • Location: hybrid role, preferably based in Madrid. Open to candidates based in another city in Spain with flexibility to travel. What This Role Is Not • Not internal platform work: 99% of your time is spent on the client's use case, not on building or maintaining PHARO or other internal platforms., • Not a strategy role: you're not here to define strategy; you're here to build the solution that makes the strategy real., • Not a sales role: you're not selling. Land and expand happens because the solution works and the client trusts you, not because you're running a sales process., • Not managing an engineering team: you're not directing or managing a team of engineers. You build, and you pull in Technology, Platform and Integration teams as a resource; you don't own their roadmap., • What it is: the ability to build things yourself, and to lean on the company's resources to do it independently, without needing someone else to build it for you. How to Apply Send your CV to careers@sapira.ai and we'll contact you asap.

¿Quiénes somos? Somos una empresa del sector fintech/proptech en pleno crecimiento, con presencia consolidada en el mercado español. Creemos en hacer las cosas simples, ágiles y con impacto real para las personas. El rol Buscamos un/a Agente de Atención al Cliente B2C con vocación de servicio, orientación a la resolución y capacidad para acompañar al cliente desde el primer contacto hasta el cierre satisfactorio de cada caso. Un perfil que combine excelencia en el trato con sensibilidad comercial y que entienda que una buena experiencia de cliente es también una oportunidad de negocio. ¿Qué harás? • Atención y gestión de consultas, solicitudes e incidencias de clientes a través de los canales habituales: teléfono, email y chat., • Seguimiento activo de cada caso hasta garantizar su resolución completa y la satisfacción del cliente., • Acompañamiento al cliente durante el proceso, resolviendo dudas, gestionando objeciones y manteniendo una comunicación clara y profesional en todo momento., • Coordinación con los equipos internos para asegurar una experiencia fluida y sin fricciones., • Registro de toda la actividad en CRM, manteniendo la información actualizada y ordenada., • Detección de oportunidades comerciales durante la atención, participando en procesos de venta cuando la situación lo requiera. ¿Qué buscamos? Características personales • Excelente trato al cliente, educación y profesionalidad., • Buena capacidad de comunicación oral y escrita., • Perseverancia, constancia y orientación a la resolución de problemas., • Capacidad para gestionar situaciones de presión o incidencias manteniendo una actitud positiva., • Proactividad y autonomía en el seguimiento de casos. Experiencia y conocimientos • Experiencia previa en puestos de atención al cliente, soporte o gestión de incidencias., • Acostumbrado/a a realizar seguimiento de clientes y asegurar el cierre satisfactorio de cada caso., • Manejo de herramientas de gestión de clientes (CRM) y canales de comunicación habituales., • Experiencia en sectores como fintech, seguros, real estate o servicios al consumidor — muy valorable. Orientación comercial • Capacidad para detectar oportunidades comerciales durante la atención al cliente., • Habilidades de comunicación y persuasión para participar en procesos comerciales cuando sea necesario., • Interés por comprender los productos y servicios de la empresa para identificar necesidades y generar valor para el cliente. ¿Qué ofrecemos? • Salario fijo 23.000€ Bruto/Año + Retribución flexible., • Horario estable: lunes a viernes de 9:30 a 18:30h., • Modelo híbrido 3-2., • Incorporación a un equipo con producto diferencial y propósito real en el mercado del alquiler., • Formación sobre el producto y acompañamiento en la curva de aprendizaje., • Oficina en Madrid con cultura orientada a las personas., • Proyecto con recorrido y posibilidades reales de crecimiento.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: Excellent command of Turkish Professional level of another European language (Spanish / French / Italian / Dutch) Professional level of English Main Responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core Skills : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer : Competitive Salary of EUR 25,000-30,000 OTE Fully remote position anywhere in Spain Full-time schedule Permanent contract Full training on the brands and devices you will support A dynamic startup-like atmosphere with the stability of an international corporation The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : Step 1: Video Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Manager and Head of HR

Network Engineer Remote within Spain | Preferably based in Madrid About the Opportunity We are looking for a Network Engineer to join the Engineering team of an innovative international technology company operating large-scale cloud and digital service platforms. You will work alongside experienced engineers across Platform Engineering, Dev Ops, Product Engineering, and Operations teams, contributing to the design, implementation, and evolution of highly available, scalable, and secure infrastructures. If you enjoy complex networking environments, cloud technologies, and building resilient systems, we would love to hear from you. Equal Opportunity Employer We are committed to creating an inclusive workplace and welcome applications from all qualified candidates. We particularly encourage individuals with disabilities to apply. Location Remote from anywhere in Spain Preferred location: Madrid, for occasional in-person collaboration Possibility of accessing offices located in major Spanish cities when needed Key Responsibilities As a Network Engineer, you will play a key role in the design, deployment, and continuous improvement of enterprise-grade network infrastructures. Your responsibilities will include: Designing and implementing high-performance network architectures. Evaluating, integrating, and validating new technologies and solutions. Contributing to the evolution of cloud-based and hybrid infrastructures. Ensuring scalable, secure, and resilient network designs. Participating in architecture reviews and technical decision-making. Supporting engineering teams throughout deployment and operations. Managing relationships with technology vendors and partners. Producing and maintaining technical documentation. Troubleshooting complex networking and infrastructure incidents. Requirements Essential Skills & Experience Strong expertise in networking technologies, including: Switching Routing Firewalls Load balancing Deep understanding of multicast environments: IGMP PIM PIM-SM PIM-SSM MSDP Advanced knowledge of: 802.1 Q Spanning Tree OSPF BGP IS-IS Experience with cloud services and hybrid infrastructure environments. Solid understanding of high-availability architectures and service delivery platforms. Experience working with content distribution networks (CDN) and large-scale Internet services. Professional level of English (B2 or above). Fluency in Spanish. Nice to Have Experience with one or more of the following: AWS or other cloud platforms Python or other scripting languages Storage technologies and NAS environments Linux administration Datacenter technologies Infrastructure monitoring and automation tools Technologies You will work with technologies related to: Enterprise networking Datacenter infrastructure Cloud platforms Network security Service delivery infrastructures CDN integration Storage platforms Automation and monitoring tools What We're Looking For Excellent communication and documentation skills. Strong collaboration and teamwork capabilities. Flexibility and adaptability in dynamic environments. Proactive and solution-oriented mindset. Attention to detail and ownership mentality. Hands-on approach to problem solving. Ability to manage priorities and coordinate technical initiatives. What We Offer Flexible Benefits Package ⌚ Flexible Working Hours Remote Work within Spain Employee Referral Program ️ Free English Training Professional Development Opportunities International and Collaborative Environment Participation in innovative, large-scale technology projects Interested? Apply now and join a team building and operating cutting-edge digital platforms used by organizations worldwide. Proporcione sus comentarios sobre Biz Chat

En ALTEN sabemos que el éxito de nuestros proyectos depende de las personas que forman nuestro equipo. Si tienes experiencia trabajando con Microsoft Dynamics 365 Customer Service, dominas tanto la parte funcional como técnica, y disfrutas impulsando la transformación digital y mejorando los procesos de atención al cliente, queremos conocerte. Nos comprometemos a potenciar tu talento, escuchar tus expectativas y ofrecerte un entorno donde puedas crecer profesionalmente. ¿Te unes a nuestro #WelcomeHome? ¿Qué buscamos? Experiencia mínima de 3 años con Microsoft Dynamics 365 CRM, participando en proyectos de implementación o mejora continua. Perfil híbrido funcional-técnico, con capacidad para abordar tanto el análisis funcional como las configuraciones e implementaciones técnicas. Conocimiento funcional y experiencia práctica en: Gestión de casos (Case Management) Gestión de colas y enrutamiento Reglas SLA y tiempos de resolución Bases de conocimiento (Knowledge Base) Omnichannel for Customer Service (chat, correo, voz) Portales de autoservicio y encuestas de satisfacción (Customer Voice) Experiencia en integraciones con otras plataformas, especialmente con la Power Platform (Power Automate, Power Apps). Conocimientos en integración mediante conectores o APIs y valorable experiencia en tecnologías Azure (Logic Apps, Azure Functions). Capacidad para el diseño y documentación funcional de integraciones con otros sistemas. Experiencia en formación a usuarios clave, elaboración de materiales y sesiones prácticas. Competencia en análisis de requerimientos, diseño funcional, configuración, pruebas, carga de datos y acompañamiento en el go-live. Habilidades de resolución de problemas, autonomía y orientación al cliente. Excelentes habilidades de comunicación y trabajo en equipo. Dominio de herramientas de productividad como Microsoft 365. Valorable experiencia en metodologías ágiles (Scrum, DevOps). Deseable conocimiento funcional de otros módulos de Dynamics 365: Sales, Marketing, Field Service, Contact Center o Project Operations. ¿Qué podemos ofrecerte? Formar parte de una gran empresa competitiva y en continuo crecimiento. Integración en un equipo de profesionales altamente cualificado, con un buen clima laboral, innovador y dinámico. Formación especializada y desarrollo profesional continuo. Beneficios sociales y plan de compensación flexible. Retribución competitiva. ¿Quiénes somos? Somos un equipo. Formamos parte de ALTEN, una multinacional europea especializada en proporcionar servicios de consultoría, tecnología de la información y servicios de ingeniería a las principales compañías del mercado español. Si te gustan las cifras, te diremos que en España tenemos una facturación de 337 millones de euros, 10 sedes y un equipo formado por más de 5.500 personas. Además, en ALTEN nos enorgullece ofrecer igualdad de oportunidades, independientemente del género, edad, diversidad de capacidades o país de origen. Nuestro compromiso está con el talento y con las personas que lo tienen.

Pluxee is a global player in employee benefits and engagement that operates in 28 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2 B2 C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. Your next challenge Join Pluxee as a Senior Backend Engineer and become a key contributor to our mission of revolutionizing employee compensation. You’ll join the Payments Squad , a high-performance team dedicated to building the engine that moves money globally. We don’t just write code; we design resilient, mission-critical systems where transactional precision , idempotency , and fault tolerance are at the heart of everything we do. Key Responsibilities What You’ll Do Design for Resilience: Build and optimize robust backend services capable of handling high-volume traffic while ensuring 100% data consistency and system reliability. Evolve Distributed Architectures: Understand the complexities of existing systems and evolve them into scalable, event-driven architectures to meet future global product requirements. High-Stakes Quality: In Payments, there is no room for error. You will be responsible for comprehensive testing (unit, integration, and acceptance) as well as advanced load and performance simulations. Operational Excellence & Observability: Monitor service health in production, using observability tools to proactively identify and resolve bottlenecks or anomalies. Technical Leadership: Share your expertise through deep code reviews, mentoring junior engineers, and documenting engineering standards that elevate the entire squad. AI-Driven Execution : Actively leverage AI tools and coding assistants on a daily basis to accelerate development cycles, automate repetitive tasks, and optimize overall team processes and delivery speed. Our Technical Stack Backend Core: Node.js (Type Script), Nest JS (or similar frameworks). Data & State: Mongo DB (Atlas), Redis for caching and distributing locking and Posgre SQL for our ledger database Infrastructure: Docker, Kubernetes, Git Lab CI/CD (deploying multiple times daily). Observability: Sentry and Datadog/New Relic for real-time monitoring. AI & Productivity: Git Hub Copilot, Claude Sonnet, Chat GPT, and other Gen AI assistants. Collaboration: Git Hub, Git Lab, Slack, JIRA, Notion. (Note: You will collaborate closely with our React/React Native teams, but your focus will be 100% Backend). You are a match Proven Senior Expertise: 5+ years of experience developing production-grade applications. Experience within the Node.js ecosystem will be a plus. Distributed Systems Mastery: Deep understanding of race conditions, eventual consistency, idempotency, and message brokers. The "Payments Mindset": experience with banking systems, payment gateways (Stripe, Adyen, etc.), ledger systems, or reconciliation processes will be a plus. AI-Empowered Developer : A strong inclination to lean on AI tools for problem-solving, code generation, and workflow optimization, always looking for ways to work smarter and improve team efficiency. Problem-Solving DNA: A systematic approach to troubleshooting complex issues in high-concurrency environments. Quality First: Extensive experience with automated testing patterns and a "shift-left" security mindset. Growth Mindset: A passion for continuous learning, open to feedback, and a drive to help others improve their craft. Spanish & English fluency. ☀️ Happy at work 1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies. 2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun! 3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are a given.

The Company Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business. Your Day-to-Day Heres what youll be doing in your day-to-day work: Design and build secure, scalable .NET applications powered by LLMs and Azure AI services. Develop AI-enabled solutions using Azure OpenAI , Azure AI Search , and Retrieval-Augmented Generation (RAG) . Own features end-to-end, from discovery and proof of value through implementation and production readiness. Collaborate with Product, Platform, Data, Security, Risk, Compliance, and business stakeholders to deliver AI solutions in regulated environments. Build reusable, reliable, and cost-efficient cloud-native services on Microsoft Azure . Ensure AI solutions are explainable, auditable, secure, and aligned with engineering best practices. Contribute to improving development standards, code quality, and technical innovation across the team. Work on impactful projects that leverage Generative AI to automate workflows, improve operational efficiency, and deliver measurable business value. Are You a Fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role. Must-have Skills Strong experience developing applications using C# and .NET (.NET Core / .NET 6+) . Experience building secure, scalable, enterprise-grade backend applications. Hands-on experience developing and consuming REST APIs . Experience with Microsoft Azure , including App Services, Azure Functions, and cloud-native architectures. Practical experience building applications using Azure OpenAI Service for chat and completion capabilities. Experience with Azure AI Studio / Azure AI Foundry . Experience implementing Retrieval-Augmented Generation (RAG) solutions. Strong understanding of Azure AI Search , including: Hybrid retrieval Semantic ranking Citation-backed responses Understanding of when to leverage RAG versus prompt engineering or fine-tuning . Experience preparing knowledge sources for AI retrieval, including: Document chunking Indexing Embeddings/vectorization concepts Knowledge of prompt engineering best practices and responsible AI principles. Experience working with SQL and relational databases. Understanding of secure software development and cloud security best practices. Ability to collaborate effectively with Product, Data, Security, Compliance, and business stakeholders. Strong communication skills in English. Location: Spain & Romania Nice to have Skills Experience working in Financial Services, Banking, FinTech, or Financial Crime (FinCrime) domains. Familiarity with AI use cases such as: KYC / KYB Name Screening Transaction Monitoring Fraud Detection Cross Border Payments Case Investigation Experience evaluating different LLM providers and understanding trade-offs between Azure OpenAI and other foundation models. Familiarity with frameworks such as LangChain, Semantic Kernel, or similar orchestration frameworks . Experience with vector databases and modern AI application architectures. Experience with Docker, Kubernetes, and DevOps practices. Knowledge of CI/CD pipelines and Infrastructure as Code. Experience implementing automated testing (xUnit, NUnit, or similar). BS/MS in Computer Science, Engineering, or a related field. About Us Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation, community, and inclusivity are central to our work. Wizeline is invested in its employees growth, offering opportunities to create personalized career paths and develop in-demand skills. We even have a free education program, Wizeline Academy, to help both employees and the broader community upskill in tech. Please note that by submitting your application, you agree with the terms and conditions of our Privacy Policy. Apply now!

Microsoft Dynamics 365 Customer Service Workspace Specialist Modalidad: Remoto Nivel: Mid–Senior Experiencia mínima: 3 años Idioma: inglés fluido En Digital Profiles buscamos un/a especialista en Microsoft Dynamics 365 Customer Service Workspace para participar en el desarrollo, configuración e integración de una solución avanzada de atención al cliente. La persona seleccionada trabajará sobre Dynamics 365 Customer Service y Copilot Service Workspace, participando en la configuración del entorno, la integración de canales mediante Channel Integration Framework —CIF— y el desarrollo de personalizaciones y lógica de negocio con Java Script. Buscamos un perfil técnico con experiencia práctica en el ecosistema Microsoft Dynamics 365, capacidad para trabajar de forma autónoma y un buen nivel de inglés para colaborar con equipos internacionales. Responsabilidades Configurar, personalizar y mantener soluciones sobre Microsoft Dynamics 365 Customer Service. Trabajar con Customer Service Workspace y Copilot Service Workspace. Implementar y configurar integraciones de canales mediante Channel Integration Framework —CIF—. Desarrollar personalizaciones, integraciones y lógica de negocio utilizando Java Script. Trabajar con Microsoft APM SDK para implementar las funcionalidades requeridas por el proyecto. Integrar Dynamics 365 con aplicaciones, servicios y canales externos. Configurar formularios, vistas, entidades, procesos y componentes de la experiencia del agente. Analizar requerimientos funcionales y transformarlos en soluciones técnicas. Diagnosticar y resolver incidencias relacionadas con configuraciones, personalizaciones e integraciones. Participar en pruebas técnicas, validaciones y despliegues. Documentar las configuraciones, integraciones y desarrollos realizados. Colaborar con equipos técnicos y funcionales en un entorno internacional. Requisitos imprescindibles Más de 3 años de experiencia profesional trabajando con Microsoft Dynamics 365. Experiencia demostrable en Microsoft Dynamics 365 Customer Service. Conocimiento práctico de Customer Service Workspace y Copilot Service Workspace. Experiencia aplicando la documentación técnica de Copilot Service Workspace en proyectos reales. Experiencia en implementación y configuración de Channel Integration Framework —CIF—. Conocimiento práctico de Microsoft APM SDK. Experiencia sólida desarrollando con Java Script. Experiencia realizando personalizaciones, integraciones y lógica de negocio en Dynamics 365. Capacidad para analizar y resolver incidencias técnicas de manera autónoma. Nivel de inglés fluido para trabajar con equipos y documentación internacionales. Valoraremos especialmente Experiencia integrando Dynamics 365 con canales de voz, chat o contact center. Conocimientos de Dataverse y del modelo de datos de Dynamics 365. Experiencia con APIs REST y servicios web. Conocimientos de Power Platform. Experiencia con Power Automate, plugins o componentes personalizados. Conocimientos de Azure y servicios de integración de Microsoft. Experiencia trabajando con metodologías Agile. Experiencia en proyectos internacionales de atención al cliente o contact center.¿Qué ofrecemos?Modalidad de trabajo en remoto. Participación en un proyecto especializado dentro del ecosistema Microsoft. Trabajo con tecnologías avanzadas de atención al cliente, integración de canales y Copilot. Colaboración con equipos técnicos y funcionales internacionales. Proyecto con recorrido y posibilidades de evolución profesional. Si tienes experiencia técnica con Microsoft Dynamics 365 Customer Service, Copilot Service Workspace, CIF y Java Script, nos encantará conocerte.

ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco, buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care, serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. Tus responsabilidades principales: • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Identificar y convertir clientes potenciales. Requisitos clave: • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Experiencia valorable: Atención al cliente en el sector financiero. Y lo más importante, tus habilidades personales: • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Responsabilidad e iniciativa para proponer mejoras. Lo que te ofrecemos: • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder., • Flexibilidad para favorecer la conciliación personal y profesional. 📩 ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a indicando en el asunto: Candidatura Agente Customer Care.

About Sapira Sapira is the cognitive engine for heavy enterprise operations. While most AI tools are built to chat, draft emails or summarize data, we build AI that actually executes. We deploy networks of specialized, multi-agent systems that plug directly into legacy systems. These agents autonomously read unstructured documents, navigate complex deterministic decision trees, and execute end-to-end workflows without human intervention. We turn slow, manual back-office bottlenecks into highly scalable digital assembly lines. We don't build software for Silicon Valley; we build operational infrastructure for the physical economy. Our focus is strictly on high-stakes, high-volume environments like supply chain, heavy manufacturing and logistics. And we are not just building for the future; we are operating at scale today. Sapira is already powering the back-office operations of €1B+ revenue industrial titans. The Role The Senior Forward Deployed Engineer is the person who turns this transformation into a working system on the ground. This is a builder role. You are part builder, part product owner, and fully accountable for the client's outcome, as comfortable unpacking an operational workflow with a client as you are building, testing and shipping the solution that runs it. Your mandate is to take Sapira's multi-agent technology and wire it into the operational nervous system of the client's business. You will sit at the intersection of product, engineering and implementation: leading discovery with process owners in the morning, and building, hardening and shipping the working demo in the afternoon. You aren't just implementing a tool; you are functioning as an intrapreneur, taking a solution from ambiguous discovery through to a live, adopted implementation inside some of the world's most complex operations. How the FDE Delivers The FDE has full, end-to-end responsibility for building the solution. You are the one who has to be able to build the solution environment yourself, including the backend that holds it together. This isn't a role where implementation gets handed off to someone else. Two things make that possible without doing it alone: • PHARO, the internal platform: PHARO lets you move faster by automating parts of discovery, definition and development, so more of your time goes into the judgement calls that actually need a person., • Technology, Platform and Integration teams: you can pull them in for two reasons: to get hands-on help with specific pieces of the build, and to have them check that what you're building is technically sound. They support and validate; they don't own the build. That ownership stays with you. Responsibilities Own the delivery • Lead discovery: run discovery with client teams to understand their workflows, data, systems, constraints and success measures, and translate ambiguous operational problems into clear solution hypotheses and delivery plans., • Radical ownership: take absolute responsibility for the client outcome. Partner closely with business sponsors, technical teams and end users throughout delivery, and clear roadblocks even when they fall outside your direct area., • Executive presence: run demos, working sessions and implementation reviews that make technical trade-offs understandable to both technical and non-technical stakeholders, and keep delivery moving. Build the solution • Design and build: design and build AI-powered applications, agentic workflows and integrations that solve real client needs, prototyping quickly with clients and turning the strongest prototypes into reliable implementations., • Write production-minded code: own the technical build across the solution stack: application logic, backend services, integrations, evaluation, observability and deployment., • De-risk early: identify risks early, including data quality, system dependencies, security requirements, adoption barriers and unclear ownership. Close the loop • Measure adoption: measure whether solutions are being used and creating value; iterate on the product and workflow where they are not., • Feed insights back: create a relentless feedback loop between the client's reality and Sapira's Engineering, Product and Strategy teams. What Good Looks Like Within the first months, you will have built trust with client stakeholders, developed a clear view of their highest-value workflows, and helped move at least one use case from discovery into a live, adopted implementation. You make progress in ambiguous environments without over-engineering. You know when to prototype, when to harden a system, and when a client problem needs a product or process change, and you do it while leaning on PHARO and the support teams, not by waiting on them. What We Value • Builders: people who would rather ship the system than write the deck about it, and who get satisfaction out of putting agents into production., • Deep divers: professionals who refuse superficial answers, ask "why" five times, and love getting into the weeds of complex processes., • Zero ego: low need for individual recognition. You prioritize the outcome and the team's success over personal credit., • Chaos navigators: exceptional ability to tackle open-ended, unstructured problems in ambiguous environments., • Disproportionate urgency: a bias for immediate action, always balanced with a mindset for scalability and building replicable processes., • Rapid learners: insatiably curious people who can learn incredibly difficult concepts quickly. Requirements • Experience: minimum 4 to 6 years as a Product Manager, Solutions Architect, Forward Deployed Engineer or Software Engineer, having built and shipped real software, automation or AI-enabled products end to end., • Agents in production: hands-on experience building and structuring agents and managing their memory in production, not just in a demo., • Backend engineering: solid backend skills. You can design and build the services, data models, APIs and integrations that an agentic system needs to run against real client infrastructure (ERP, CRM, TMS, email)., • Evaluation, observability and self-improving loops: preferred experience setting up observability, LLM judges and adversarial agents creating self-improving AI systems., • Product judgement: able to tell a compelling demo apart from a deployable solution, and to manage scope while protecting the outcome that matters., • Communication and stakeholder management: excellent communication in professional Spanish and English, and proven ability to manage stakeholders directly, from client process owners to senior sponsors., • Location: hybrid role, preferably based in Madrid. Open to candidates based in another city in Spain with flexibility to travel. What This Role Is Not • Not internal platform work: 99% of your time is spent on the client's use case, not on building or maintaining PHARO or other internal platforms., • Not a strategy role: you're not here to define strategy; you're here to build the solution that makes the strategy real., • Not a sales role: you're not selling. Land and expand happens because the solution works and the client trusts you, not because you're running a sales process., • Not managing an engineering team: you're not directing or managing a team of engineers. You build, and you pull in Technology, Platform and Integration teams as a resource; you don't own their roadmap., • What it is: the ability to build things yourself, and to lean on the company's resources to do it independently, without needing someone else to build it for you. How to Apply Send your CV to and we'll contact you asap.

🌎 About Windsor.ai We connect 350+ marketing and sales data sources to wherever teams actually work today: Claude, ChatGPT, and Copilot (native, one-click MCP), plus BI tools, spreadsheets, and warehouses like BigQuery, Snowflake, Redshift, and Databricks. We power analytics for UBS, Puma, Colgate, and Heineken, our customer base doubles roughly every 10 months, and we are adding our first US-time-zone closer. ⭐ Why youll love it • You sell the category everyone is asking about. Windsor.ai is one of the few data platforms natively listed in the Claude and ChatGPT app directories, so you lead with "your data, live in your AI chat," not "why AI matters.", • Customer count doubles every ~10 months, and commission is uncapped., • Senior, 100% remote team. Ship ideas in days, not quarters., • Direct line to everyone in the company and a roadmap you can influence., • Build skills across MarTech, modern data stacks, and the emerging agentic/MCP ecosystem. 🛠️ What youll do • Own the full cycle for $10-60k ACV deals (demo to close), including consolidating fragmented, self-serve customers (multiple teams, regions, or agencies) into single Enterprise agreements., • Show customers how to get their data into Claude, ChatGPT, Copilot, and their warehouse/BI stack in minutes, no code., • Be an AI-native seller: use LLMs across research, account planning, personalization, and follow-up. We expect the person doing the selling to run their own stack on AI., • Partner with engineering and feed product with market insight (LLM destinations, write-back actions, new connectors). ✅ Must-haves • 3+ yrs closing B2B SaaS, $25k+ deal size, 100%+ quota., • Genuinely fluent with LLM tools (Claude / ChatGPT / Copilot). You use them daily and can demo connecting live data to them., • SQL basics (SELECT / JOIN / GROUP BY), and can talk ELT vs ETL and how clean data feeds AI agents and MCP., • Hands-on with at least one warehouse (Snowflake, BigQuery, Redshift, or Databricks)., • Familiarity with BI/AdTech (Power BI, Looker, GA4, Google and Meta Ads)., • Excellent English, ready to work within ±2h of Central European Time. ✨ Nice-to-haves • Built with or sold products that use MCP / AI agents, and understand how connectors plug into Claude or ChatGPT., • Power BI / Looker certs., • dbt / Fivetran / Airbyte exposure. 💰 Compensation & perks • OTE US $30,000-65,000 (60/40 split) plus uncapped accelerators., • 100% remote, and a free-forever product you can learn on from day one. 🎥 How to apply • Record a 3-min Loom: pitch Windsor.ai and show data landing where a buyer actually wants it, live in Claude or ChatGPT via the Windsor MCP (a warehouse works too). Bonus: run one SQL query to confirm the data arrived., • Attach a 30-day territory plan (bullets are fine)., • Tell us one way you already use AI to sell. Ready to help teams put their data to work inside AI? Lets talk.

Media Markt Saturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, Media Markt Saturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: Excellent command of Turkish Professional level of another European language (Spanish / French / Italian / Dutch) Professional level of English Main Responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core Skills : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer : Competitive Salary of EUR 25,000-30,000 OTE Fully remote position anywhere in Spain Full-time schedule Permanent contract Full training on the brands and devices you will support A dynamic startup-like atmosphere with the stability of an international corporation The chance to shape a new business area within the international Media Markt Saturn family Our Recruitment process : Step 1: Video Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Manager and Head of HR

The Company Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business. Your Day-to-Day Here's what you'll be doing in your day-to-day work: • Design and build secure, scalable .NET applications powered by LLMs and Azure AI services., • Develop AI-enabled solutions using Azure OpenAI, Azure AI Search, and Retrieval-Augmented Generation (RAG)., • Own features end-to-end, from discovery and proof of value through implementation and production readiness., • Collaborate with Product, Platform, Data, Security, Risk, Compliance, and business stakeholders to deliver AI solutions in regulated environments., • Build reusable, reliable, and cost-efficient cloud-native services on Microsoft Azure., • Ensure AI solutions are explainable, auditable, secure, and aligned with engineering best practices., • Contribute to improving development standards, code quality, and technical innovation across the team., • Work on impactful projects that leverage Generative AI to automate workflows, improve operational efficiency, and deliver measurable business value. Are You a Fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role. Must-have Skills • Strong experience developing applications using C# and .NET (.NET Core / .NET 6+)., • Experience building secure, scalable, enterprise-grade backend applications., • Hands-on experience developing and consuming REST APIs., • Experience with Microsoft Azure, including App Services, Azure Functions, and cloud-native architectures., • Practical experience building applications using Azure OpenAI Service for chat and completion capabilities., • Experience with Azure AI Studio / Azure AI Foundry., • Experience implementing Retrieval-Augmented Generation (RAG) solutions., • Strong understanding of Azure AI Search, including:, • Hybrid retrieval, • Semantic ranking, • Citation-backed responses, • Understanding of when to leverage RAG versus prompt engineering or fine-tuning., • Experience preparing knowledge sources for AI retrieval, including:, • Document chunking, • Indexing, • Embeddings/vectorization concepts, • Knowledge of prompt engineering best practices and responsible AI principles., • Experience working with SQL and relational databases., • Understanding of secure software development and cloud security best practices., • Ability to collaborate effectively with Product, Data, Security, Compliance, and business stakeholders., • Strong communication skills in English., • Location: Spain & Romania Nice to have Skills • Experience working in Financial Services, Banking, FinTech, or Financial Crime (FinCrime) domains., • Familiarity with AI use cases such as:, • KYC / KYB, • Name Screening, • Transaction Monitoring, • Fraud Detection, • Cross Border Payments, • Case Investigation, • Experience evaluating different LLM providers and understanding trade-offs between Azure OpenAI and other foundation models., • Familiarity with frameworks such as LangChain, Semantic Kernel, or similar orchestration frameworks., • Experience with vector databases and modern AI application architectures., • Experience with Docker, Kubernetes, and DevOps practices., • Knowledge of CI/CD pipelines and Infrastructure as Code., • Experience implementing automated testing (xUnit, NUnit, or similar)., • BS/MS in Computer Science, Engineering, or a related field. About Us Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation, community, and inclusivity are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. We even have a free education program, Wizeline Academy, to help both employees and the broader community upskill in tech. Please note that by submitting your application, you agree with the terms and conditions of our Privacy Policy. Apply now!

Team Leader - Lead ManagementPosition Title: Lead Management Team LeadDepartment: Commercial / SalesReports To: Director, Demand Generation LSTLocation: Remote (Spain or Italy)Position SummaryThe Lead Management Team Lead is a player-coach who personally qualifies inbound leads while also leading, developing, and holding accountable a team of Lead Management Specialists. This role owns day-to-day team operations, including SLA adherence, CRM data quality, and pipeline accuracy, and serves as the primary escalation point for complex qualification scenarios.The Team Lead partners closely with Marketing, Application Engineering, Inside and Outside Sales, and cross-functional leadership to drive continuous improvement in lead response, qualification accuracy, and handoff quality. This position is critical to building a high-performing, consistent lead management function and plays a key role in shaping team culture, process, and commercial rigor.Key ResponsibilitiesTeam Leadership & DevelopmentLead, coach, and develop a team of Lead Management Specialists, setting clear expectations for performance, quality, and professional growthConduct regular 1:1s, team huddles, and performance reviews; provide real-time feedback and coaching on qualification calls, CRM discipline, and customer interactionsOwn team scheduling, workload balancing, and coverage planning to ensure SLA commitments are met consistentlyDrive onboarding of new team members, including training on qualification frameworks, CRM standards, quoting processes, and escalation protocolsIdentify skill gaps and coordinate targeted development, partnering with Sales Enablement and Marketing as neededFoster a culture of accountability, continuous improvement, and commercial curiosity within the teamInbound Lead Response & Qualification (Player Role)Carry a personal lead qualification workload, responding to inbound inquiries via web forms, web chat, and phone within established SLAsConduct structured discovery using approved qualification frameworks and convert qualified leads into Opportunities with accurate documentation and owner assignmentProvide budgetary quotes within approved templates and commercial guardrailsExecute structured nurture of inbound leads, including quote reminders and clarificationsServe as the escalation point for complex or ambiguous qualification scenarios before routing to Sales or Application EngineeringCRM Excellence & Funnel ManagementOwn team-level CRM data quality, conducting regular audits of lead records, opportunity documentation, quote logs, and disposition accuracyMonitor and report on team funnel metrics including response times, qualification rates, conversion rates, and disposition accuracy (Won/Lost alignment with Opportunity Owners)Maintain personal CRM excellence as the standard the team followsSupport Marketing with aggregated feedback on lead quality, campaign alignment, and customer trendsSales & Marketing CollaborationAct as the primary liaison between the Lead Management team and Sales, Application Engineering, and Marketing leadershipEscalate complex technical, pricing, or product-fit questions to the appropriate teams and ensure timely resolutionParticipate in cross-functional alignment meetings and provide structured feedback on inbound lead quality, recurring customer questions, and process gapsPartner with Sales Enablement on talk tracks, qualification criteria updates, and competitive intelligence relevant to lead handlingContinuous Improvement & Process OwnershipIdentify and implement improvements to response templates, qualification frameworks, routing rules, and escalation protocolsTrack and analyze team performance data to surface trends, bottlenecks, and coaching opportunitiesRecommend and help implement process changes, tooling improvements, or workflow adjustments to improve speed, quality, and consistencyDocument and maintain standard operating procedures for the Lead Management functionRequired QualificationsEducation & ExperienceBachelor’s degree preferred (Business, Sales, Marketing, Engineering, or related field)3–5 years of experience in lead management, sales development, inside sales, or related commercial roles, with at least 1 year in a team lead, supervisory, or senior individual contributor roleDemonstrated experience coaching or mentoring peers in a sales or commercial environmentTrack record of meeting or exceeding individual and team performance targetsSkills & CompetenciesStrong written and verbal communication skills with the ability to coach others on effective customer communicationHigh attention to detail and accuracy in CRM usage; ability to enforce data quality standards across a teamProven ability to manage competing priorities in a fast-paced, high-volume environmentCustomer-centric mindset with strong problem-solving and de-escalation skillsComfortable with performance metrics, reporting, and data-driven decision-makingOrganized, dependable, and proactive; leads by exampleFluency in EnglishFluency in Spanish and ItalianPreferred QualificationsExperience with Salesforce CRM, including reporting and dashboard familiarityFamiliarity with life sciences, industrial, or B2B manufacturing environmentsExperience building or scaling an inside sales or lead management functionFluency in additional languages

Buscamos Product Engineer (AI & Full Stack) en PROXUS PROXUS (proxus.es) lo empezamos hace dos años cuatro compañeros de la universidad. Hoy estudian con nosotros más de 220.000 estudiantes. Estamos construyendo la plataforma con la que nos habría gustado estudiar a nosotros: una herramienta donde la IA hace que el protagonista sea el estudiante y no el estrés, los agobios y las horas perdidas, y que le acompaña hasta la nota que quiere sacar. Hace poco más de un año éramos 3.000. Somos ya una de las plataformas EdTech con más crecimiento de España, y este curso, además, salimos fuera: España, Chile y Argentina están abiertos y vamos a abrir varios mercados nuevos. Y eso es justo lo que hace interesante el puesto. Este curso toca construir: producto nuevo, la tecnología lo más potente que sepamos hacerla y varios países a la vez. El puesto en una frase Entender cómo estudia la gente de verdad, detectar dónde está el problema y convertirlo en tecnología funcionando en producción, en días, no en trimestres. No buscamos a alguien que ejecute tareas cerradas. Buscamos a alguien que piense, proponga, construya, mida y quite lo que no funciona. Qué harías Trabajarías en la intersección entre producto, ingeniería e IA, con responsabilidad real sobre partes del producto desde el primer día. • Producto desde el minuto uno. Entiendes el problema del estudiante, propones cómo resolverlo y lo defiendes. Las decisiones de producto no te llegan cerradas desde arriba., • Construir y desplegar. Diseñas, desarrollas y sacas a producción funcionalidades completas. Tuyas de principio a fin, incluida la parte aburrida de que aguanten., • IA en producción de verdad. Generación de contenido de estudio, chat agéntico, agentes que construyen material a partir de exámenes reales. Es el corazón del producto, no un experimento en una rama., • Saber si lo que sacas se usa. Construir es la mitad del trabajo. La otra mitad es mirar después qué ha pasado: si la gente lo usa, si ha mejorado lo que tenía que mejorar y si merece seguir ahí. Queremos a alguien que quiera esa foto y sepa leerla, no que la espere de otro., • Coste e infraestructura. Servimos a cientos de miles de estudiantes con picos brutales en época de exámenes. El coste de IA por usuario y la velocidad de iteración son decisiones de ingeniería con impacto directo en la cuenta de resultados., • Montar cómo se mide la IA. Saber si una generación es buena, cuánto cuesta y por qué ha empeorado al tocar un prompt. No lo damos por sabido ni te lo pedimos de entrada: es de las cosas que queremos construir bien este curso, y hay sitio para meterse ahí. Encajas si • Has construido cosas. Proyectos propios, herramientas internas, automatizaciones, un bot, un producto que usaron cuatro amigos. Nos importa mucho más eso que dónde has trabajado., • Trabajas con IA con método. Todo el mundo ha probado LLMs, agentes y RAG. Lo que de verdad separa es cómo: si planificas, acotas y verificas, o si prompteas hasta que salga algo., • Estás enganchado a lo que va saliendo. Sale un modelo nuevo, una herramienta nueva, una forma nueva de hacer algo, y te da por probarla y por pensar dónde encaja en lo que estás construyendo. Aquí lo que sabías hace seis meses no basta, y a ti eso te parece la mejor parte y no una carga., • Te interesa el producto tanto como la tecnología. Quieres entender el problema del usuario y también el del negocio, no solo la funcionalidad que toca sacar., • Tienes criterio técnico, aunque lo estés construyendo todavía. Preguntas, propones, defiendes tu idea y cambias de opinión rápido cuando los datos dicen otra cosa., • Te motiva la responsabilidad temprana y te crece el ánimo cuando algo depende de ti., • Te apetece que lo que hagas lo usen cientos de miles de estudiantes la semana que viene. No necesitas un CV impresionante, ni años de experiencia, ni un máster. Si te ilusiona el puesto aunque no cumplas el 100%, aplica igual: preferimos verte. Suma puntos: haber llevado IA generativa a producción con usuarios reales, haber peleado con costes de inferencia o evaluación de modelos, TypeScript, haberte movido por Google Cloud, Azure o AWS, y conocer de cerca el mundo universitario o de bachillerato en España. Quizá no es para ti si • Buscas que te digan exactamente qué hacer cada día., • Prefieres tareas cerradas y no quieres entrar en producto, usuario ni decisiones técnicas., • Te incomoda la incertidumbre, aprender tecnología nueva cada mes o asumir responsabilidad pronto., • Buscas un entorno muy corporativo y muy estructurado., • Tu prioridad hoy es maximizar el fijo desde el primer día por encima de aprendizaje, responsabilidad e impacto. Cómo trabajamos Ya somos once en PROXUS y cuatro en el equipo de desarrollo, y seguimos ampliando. Es el tamaño en el que todavía te enteras de todo: sabes por qué se ha tomado cada decisión, tratas con los cuatro fundadores a diario y lo que propones un lunes puede estar en producción el jueves. Y a la vez no estarías solo, tendrías al lado a gente con quien discutir cómo se hace algo. Estamos en Las Rozas y te pedimos mínimo tres días presenciales. En la práctica la mayoría venimos más, porque construir codo con codo hace que las ideas no se queden en ideas. Somos flexibles de verdad, y funciona en las dos direcciones: hay semanas de campaña con picos fuertes y algún domingo intenso, y hay martes en los que tienes que acompañar a tu madre al médico y no pasa absolutamente nada. Lo que sí te pedimos es que te apetezca la vorágine de una startup que crece rápido, y que PROXUS te ronde la cabeza durante la semana. Es lo que hace que esto funcione. Qué ofrecemos • Fijo de 20.000 € a 28.000 € brutos/año según perfil, experiencia y encaje, más 12.000 € de variable por objetivos. Total si se cumple: entre 32.000 € y 40.000 €., • El variable es transparente y tiene dos mitades. Una es común a toda la empresa, la misma para todos incluidos los cuatro fundadores: o la cobramos todos o no la cobra nadie, y esa parte no tiene techo. La otra es de tu área, con objetivos concretos que se revisan cada mes para que sepas siempre dónde estás., • Revisión a los doce meses. Y antes si la responsabilidad crece antes., • Todas las suscripciones de IA que necesites, pagadas. Claude, Codex y lo que salga el mes que viene. Aquí no se discute la herramienta, se discute el resultado., • 25 días laborables de vacaciones., • Off-site con todo el equipo dos veces al año, antes de cada gran campaña., • Responsabilidad real sobre partes del producto y del stack desde el principio, en un momento en el que lo que construyas se nota en el negocio esa misma semana. El proceso Sabemos lo que cansa un proceso eterno, así que este es corto y te lo contamos entero: 1. Una conversación inicial con uno de los fundadores, 30-45 minutos., 2. Una prueba técnica sobre un caso real nuestro, con una semana de tiempo., 3. Conversación técnica con Javi (cofundador y CTO)., 4. Última charla con los cuatro fundadores. Cómo aplicar Aplica aquí y añade todo lo que creas que deberíamos ver: GitHub, proyectos propios, demos, cosas a medio terminar, experimentos con IA, lo que sea que muestre cómo piensas y cómo construyes. Lo leemos todo. Nos vemos pronto :)

Location: Madrid, Spain (On-site – Puerta de Toledo / Pirámides area) Company: Foundever® Working hours: Full-time | 39h/week Salary: €1,635.33 gross/month Contract: Fixed-term contract (3 months) Start date: ASAP Would you like to join an international fashion and footwear brand in a dynamic customer service environment? At Foundever®, we are looking for a native or bilingual Portuguese speaker with an advanced level of English to join our Madrid team as a Customer Service Advisor. Key Responsibilities • Support customers via phone, chat, and email, • Handle inquiries related to orders, deliveries, invoices, and claims, • Deliver an excellent customer experience, • Perform administrative and back-office customer support tasks What We Are Looking For: • Native or bilingual Portuguese, • Advanced English level (minimum C1), • Previous experience in customer service or call center environments is valued, • Legal eligibility to work in Spain Training • Paid training included in the contract, • Duration: 5 days, • Schedule: 09:00 – 18:00 What We Offer • Salary of €1,635.33 gross/month, • Monday to Friday schedule: 09:00 – 18:00 (including public holidays), • International and professional work environment, • Real opportunities for professional growth within Foundever®, • On-site work at our Madrid hub If you are interested in joining a multicultural team and developing your career in customer experience, we would like to hear from you. At Foundever, we invest in your professional and personal growth through a holistic well being approach covering physical health, work life balance, and social impact. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

About FirstIgnite FirstIgnite makes software for university tech transfer offices. Those are the people who take research coming out of a university lab and get it patented, licensed, or spun out into a company. The role We're hiring a Senior AI Agent Engineer. You'll build the agents in our product, and you'll build the evals that tell us whether each change made them better or worse. The work is document-heavy rather than chat. The agents run multi-step, call tools, read long and inconsistently formatted source material, check it against existing records, and produce output that a person reviews before anything happens with it. Accuracy matters more here than speed or novelty. Most of the engineering effort goes into precision, traceability, and getting the agent to hand off to a human at the right moment. You'll report to the Head of Engineering and work with product and the full-stack team. If you've shipped agents before, you've probably had the experience of changing a prompt and having no idea whether you improved anything. That problem is most of this job. What you'll do • Design and ship long-running, multi-step, tool-using agents on various AI SDKs and tooling, included but not limited to the OpenAI Agents SDK, the Anthropic Agent SDK, the Vercel AI SDK, LangGraph, MCP, and Temporal Cloud. • Wrap our APIs and our partners' APIs as tools an agent can call over MCP. Some of those systems are old, single-tenant, and outside our control, so a fair amount of the work is translation. • Get structured data out of long documents and match it against records that already exist. Expect entity resolution and fuzzy matching, and expect much of it to run in batch. • Stand up eval suites using various evaluation frameworks and tooling, included but not limited to Promptfoo, Braintrust, LangSmith, DeepEval, LLM-as-judge methods, and custom harnesses. Measure tool-use correctness, trajectory quality, and whether the agent finished the task. • Every agent here produces a draft that a person signs off on. Build the citations and confidence signals that make that review fast, and give the agent a clear way to escalate. • Sit with product and domain experts and turn vague quality goals into something measurable. Sometimes the only dataset available for that is tiny, or confidential, or both. • Instrument production traffic, turn real customer interactions into golden datasets, and run them as regression tests. • Compare models against each other (OpenAI, Anthropic, open-weight), along with prompt strategies and agent designs, and know what each option costs in latency and quality. • Bootstrap quality signal for features that have no production traffic yet. That usually means generating synthetic documents and test cases, including the ugly edge cases real customers will eventually send us, and knowing where synthetic data stops being a good proxy. • Write the templates, docs, and tooling the rest of the team needs to run evals without coming to you. Required Qualifications: • 3+ years of engineering experience, including hands-on work on LLM or agent systems that real users touched. • You've evaluated agents, not only models, and you know why single-turn accuracy says little about a multi-step run. • You've integrated against APIs you don't own, including old ones with bad documentation, and turned them into something an agent can call reliably. • You're comfortable with document pipelines: pulling data out, normalizing it, and checking it against a structured source of truth. • You've used at least one LLM evaluation framework, in-house tooling included., • You know how LLM-as-judge methods break down (position bias, verbosity bias, judge drift) and what to do about it. • You can tell a real regression from noise, and design an experiment that answers the question being asked instead of a nearby one. • You can read a customer call transcript, work out which failures matter, and ship a fix and an eval for them. • You write clearly. Engineers won't act on eval results they don't read or don't trust., • You're based somewhere between New York time (ET) and Western European time. Italy is the furthest east we can go. You might currently be titled AI Agent Engineer · Agentic AI Engineer · Senior AI Engineer · AI Systems Engineer · Lead AI Developer · AI Solutions Architect · AI Integration Specialist · Senior Data Scientist, AI Titles are all over the place in this space. If the work above matches what you already do, apply. We'll go on what you've shipped. Preferred Qualifications: • You've evaluated retrieval systems: RAG, hybrid search, reranking., • You've worked with agent orchestration frameworks like Temporal, LangGraph, or the OpenAI Agents SDK, and you know how long-running tool use goes wrong. • You have a background in information retrieval or search relevance., • You've worked somewhere an agent's output carried financial or compliance consequences., • You've built internal tooling that non-engineers used on their own to label and review model output. This is a fully remote, full-time permanent position available to candidates located within the New York (ET) through Western Europe time zones, with flexible working hours to support collaboration across regions.

🌎 About Windsor.ai We connect 350+ marketing and sales data sources to wherever teams actually work today: Claude, ChatGPT, and Copilot (native, one-click MCP), plus BI tools, spreadsheets, and warehouses like BigQuery, Snowflake, Redshift, and Databricks. We power analytics for UBS, Puma, Colgate, and Heineken, our customer base doubles roughly every 10 months, and we are adding our first US-time-zone closer. ⭐ Why you'll love it • You sell the category everyone is asking about. Windsor.ai is one of the few data platforms natively listed in the Claude and ChatGPT app directories, so you lead with "your data, live in your AI chat," not "why AI matters.", • Customer count doubles every ~10 months, and commission is uncapped., • Senior, 100% remote team. Ship ideas in days, not quarters., • Direct line to everyone in the company and a roadmap you can influence., • Build skills across MarTech, modern data stacks, and the emerging agentic/MCP ecosystem. 🛠️ What you'll do • Own the full cycle for $10-60k ACV deals (demo to close), including consolidating fragmented, self-serve customers (multiple teams, regions, or agencies) into single Enterprise agreements., • Show customers how to get their data into Claude, ChatGPT, Copilot, and their warehouse/BI stack in minutes, no code., • Be an AI-native seller: use LLMs across research, account planning, personalization, and follow-up. We expect the person doing the selling to run their own stack on AI., • Partner with engineering and feed product with market insight (LLM destinations, write-back actions, new connectors). ✅ Must-haves • 3+ yrs closing B2B SaaS, $25k+ deal size, 100%+ quota., • Genuinely fluent with LLM tools (Claude / ChatGPT / Copilot). You use them daily and can demo connecting live data to them., • SQL basics (SELECT / JOIN / GROUP BY), and can talk ELT vs ETL and how clean data feeds AI agents and MCP., • Hands-on with at least one warehouse (Snowflake, BigQuery, Redshift, or Databricks)., • Familiarity with BI/AdTech (Power BI, Looker, GA4, Google and Meta Ads)., • Excellent English, ready to work within ±2h of Central European Time. ✨ Nice-to-haves • Built with or sold products that use MCP / AI agents, and understand how connectors plug into Claude or ChatGPT., • Power BI / Looker certs., • dbt / Fivetran / Airbyte exposure. 💰 Compensation & perks • OTE US $30,000-65,000 (60/40 split) plus uncapped accelerators., • 100% remote, and a free-forever product you can learn on from day one. 🎥 How to apply • Record a 3-min Loom: pitch Windsor.ai and show data landing where a buyer actually wants it, live in Claude or ChatGPT via the Windsor MCP (a warehouse works too). Bonus: run one SQL query to confirm the data arrived., • Attach a 30-day territory plan (bullets are fine)., • Tell us one way you already use AI to sell. Ready to help teams put their data to work inside AI? Let's talk.

🌎 About Windsor.ai We connect 350+ marketing and sales data sources to wherever teams actually work today: Claude, ChatGPT, and Copilot (native, one-click MCP), plus BI tools, spreadsheets, and warehouses like BigQuery, Snowflake, Redshift, and Databricks. We power analytics for UBS, Puma, Colgate, and Heineken, our customer base doubles roughly every 10 months, and we are adding our first US-time-zone closer. ⭐ Why you'll love it • You sell the category everyone is asking about. Windsor.ai is one of the few data platforms natively listed in the Claude and ChatGPT app directories, so you lead with "your data, live in your AI chat," not "why AI matters.", • Customer count doubles every ~10 months, and commission is uncapped., • Senior, 100% remote team. Ship ideas in days, not quarters., • Direct line to everyone in the company and a roadmap you can influence., • Build skills across MarTech, modern data stacks, and the emerging agentic/MCP ecosystem. 🛠️ What you'll do • Own the full cycle for $10-60k ACV deals (demo to close), including consolidating fragmented, self-serve customers (multiple teams, regions, or agencies) into single Enterprise agreements., • Show customers how to get their data into Claude, ChatGPT, Copilot, and their warehouse/BI stack in minutes, no code., • Be an AI-native seller: use LLMs across research, account planning, personalization, and follow-up. We expect the person doing the selling to run their own stack on AI., • Partner with engineering and feed product with market insight (LLM destinations, write-back actions, new connectors). ✅ Must-haves • 3+ yrs closing B2B SaaS, $25k+ deal size, 100%+ quota., • Genuinely fluent with LLM tools (Claude / ChatGPT / Copilot). You use them daily and can demo connecting live data to them., • SQL basics (SELECT / JOIN / GROUP BY), and can talk ELT vs ETL and how clean data feeds AI agents and MCP., • Hands-on with at least one warehouse (Snowflake, BigQuery, Redshift, or Databricks)., • Familiarity with BI/AdTech (Power BI, Looker, GA4, Google and Meta Ads)., • Excellent English, ready to work within ±2h of Central European Time. ✨ Nice-to-haves • Built with or sold products that use MCP / AI agents, and understand how connectors plug into Claude or ChatGPT., • Power BI / Looker certs., • dbt / Fivetran / Airbyte exposure. 💰 Compensation & perks • OTE US $30,000-65,000 (60/40 split) plus uncapped accelerators., • 100% remote, and a free-forever product you can learn on from day one. 🎥 How to apply • Record a 3-min Loom: pitch Windsor.ai and show data landing where a buyer actually wants it, live in Claude or ChatGPT via the Windsor MCP (a warehouse works too). Bonus: run one SQL query to confirm the data arrived., • Attach a 30-day territory plan (bullets are fine)., • Tell us one way you already use AI to sell. Ready to help teams put their data to work inside AI? Let's talk.

About FirstIgnite FirstIgnite makes software for university tech transfer offices. Those are the people who take research coming out of a university lab and get it patented, licensed, or spun out into a company. The role We're hiring a Senior AI Agent Engineer. You'll build the agents in our product, and you'll build the evals that tell us whether each change made them better or worse. The work is document-heavy rather than chat. The agents run multi-step, call tools, read long and inconsistently formatted source material, check it against existing records, and produce output that a person reviews before anything happens with it. Accuracy matters more here than speed or novelty. Most of the engineering effort goes into precision, traceability, and getting the agent to hand off to a human at the right moment. You'll report to the Head of Engineering and work with product and the full-stack team. If you've shipped agents before, you've probably had the experience of changing a prompt and having no idea whether you improved anything. That problem is most of this job. What you'll do • Design and ship long-running, multi-step, tool-using agents on various AI SDKs and tooling, included but not limited to the OpenAI Agents SDK, the Anthropic Agent SDK, the Vercel AI SDK, LangGraph, MCP, and Temporal Cloud. • Wrap our APIs and our partners' APIs as tools an agent can call over MCP. Some of those systems are old, single-tenant, and outside our control, so a fair amount of the work is translation. • Get structured data out of long documents and match it against records that already exist. Expect entity resolution and fuzzy matching, and expect much of it to run in batch. • Stand up eval suites using various evaluation frameworks and tooling, included but not limited to Promptfoo, Braintrust, LangSmith, DeepEval, LLM-as-judge methods, and custom harnesses. Measure tool-use correctness, trajectory quality, and whether the agent finished the task. • Every agent here produces a draft that a person signs off on. Build the citations and confidence signals that make that review fast, and give the agent a clear way to escalate. • Sit with product and domain experts and turn vague quality goals into something measurable. Sometimes the only dataset available for that is tiny, or confidential, or both. • Instrument production traffic, turn real customer interactions into golden datasets, and run them as regression tests. • Compare models against each other (OpenAI, Anthropic, open-weight), along with prompt strategies and agent designs, and know what each option costs in latency and quality. • Bootstrap quality signal for features that have no production traffic yet. That usually means generating synthetic documents and test cases, including the ugly edge cases real customers will eventually send us, and knowing where synthetic data stops being a good proxy. • Write the templates, docs, and tooling the rest of the team needs to run evals without coming to you. Required Qualifications: • 3+ years of engineering experience, including hands-on work on LLM or agent systems that real users touched. • You've evaluated agents, not only models, and you know why single-turn accuracy says little about a multi-step run. • You've integrated against APIs you don't own, including old ones with bad documentation, and turned them into something an agent can call reliably. • You're comfortable with document pipelines: pulling data out, normalizing it, and checking it against a structured source of truth. • You've used at least one LLM evaluation framework, in-house tooling included., • You know how LLM-as-judge methods break down (position bias, verbosity bias, judge drift) and what to do about it. • You can tell a real regression from noise, and design an experiment that answers the question being asked instead of a nearby one. • You can read a customer call transcript, work out which failures matter, and ship a fix and an eval for them. • You write clearly. Engineers won't act on eval results they don't read or don't trust., • You're based somewhere between New York time (ET) and Western European time. Italy is the furthest east we can go. You might currently be titled AI Agent Engineer · Agentic AI Engineer · Senior AI Engineer · AI Systems Engineer · Lead AI Developer · AI Solutions Architect · AI Integration Specialist · Senior Data Scientist, AI Titles are all over the place in this space. If the work above matches what you already do, apply. We'll go on what you've shipped. Preferred Qualifications: • You've evaluated retrieval systems: RAG, hybrid search, reranking., • You've worked with agent orchestration frameworks like Temporal, LangGraph, or the OpenAI Agents SDK, and you know how long-running tool use goes wrong. • You have a background in information retrieval or search relevance., • You've worked somewhere an agent's output carried financial or compliance consequences., • You've built internal tooling that non-engineers used on their own to label and review model output. This is a fully remote, full-time permanent position available to candidates located within the New York (ET) through Western Europe time zones, with flexible working hours to support collaboration across regions.

About Sapira Sapira is the cognitive engine for heavy enterprise operations. While most AI tools are built to chat, draft emails or summarize data, we build AI that actually executes. We deploy networks of specialized, multi-agent systems that plug directly into legacy systems. These agents autonomously read unstructured documents, navigate complex deterministic decision trees, and execute end-to-end workflows without human intervention. We turn slow, manual back-office bottlenecks into highly scalable digital assembly lines. We don't build software for Silicon Valley; we build operational infrastructure for the physical economy. Our focus is strictly on high-stakes, high-volume environments like supply chain, heavy manufacturing and logistics. And we are not just building for the future; we are operating at scale today. Sapira is already powering the back-office operations of €1B+ revenue industrial titans. The Role The Senior Forward Deployed Engineer is the person who turns this transformation into a working system on the ground. This is a builder role. You are part builder, part product owner, and fully accountable for the client's outcome, as comfortable unpacking an operational workflow with a client as you are building, testing and shipping the solution that runs it. Your mandate is to take Sapira's multi-agent technology and wire it into the operational nervous system of the client's business. You will sit at the intersection of product, engineering and implementation: leading discovery with process owners in the morning, and building, hardening and shipping the working demo in the afternoon. You aren't just implementing a tool; you are functioning as an intrapreneur, taking a solution from ambiguous discovery through to a live, adopted implementation inside some of the world's most complex operations. How the FDE Delivers The FDE has full, end-to-end responsibility for building the solution. You are the one who has to be able to build the solution environment yourself, including the backend that holds it together. This isn't a role where implementation gets handed off to someone else. Two things make that possible without doing it alone: • PHARO, the internal platform: PHARO lets you move faster by automating parts of discovery, definition and development, so more of your time goes into the judgement calls that actually need a person., • Technology, Platform and Integration teams: you can pull them in for two reasons: to get hands-on help with specific pieces of the build, and to have them check that what you're building is technically sound. They support and validate; they don't own the build. That ownership stays with you. Responsibilities Own the delivery • Lead discovery: run discovery with client teams to understand their workflows, data, systems, constraints and success measures, and translate ambiguous operational problems into clear solution hypotheses and delivery plans., • Radical ownership: take absolute responsibility for the client outcome. Partner closely with business sponsors, technical teams and end users throughout delivery, and clear roadblocks even when they fall outside your direct area., • Executive presence: run demos, working sessions and implementation reviews that make technical trade-offs understandable to both technical and non-technical stakeholders, and keep delivery moving. Build the solution • Design and build: design and build AI-powered applications, agentic workflows and integrations that solve real client needs, prototyping quickly with clients and turning the strongest prototypes into reliable implementations., • Write production-minded code: own the technical build across the solution stack: application logic, backend services, integrations, evaluation, observability and deployment., • De-risk early: identify risks early, including data quality, system dependencies, security requirements, adoption barriers and unclear ownership. Close the loop • Measure adoption: measure whether solutions are being used and creating value; iterate on the product and workflow where they are not., • Feed insights back: create a relentless feedback loop between the client's reality and Sapira's Engineering, Product and Strategy teams. What Good Looks Like Within the first months, you will have built trust with client stakeholders, developed a clear view of their highest-value workflows, and helped move at least one use case from discovery into a live, adopted implementation. You make progress in ambiguous environments without over-engineering. You know when to prototype, when to harden a system, and when a client problem needs a product or process change, and you do it while leaning on PHARO and the support teams, not by waiting on them. What We Value • Builders: people who would rather ship the system than write the deck about it, and who get satisfaction out of putting agents into production., • Deep divers: professionals who refuse superficial answers, ask "why" five times, and love getting into the weeds of complex processes., • Zero ego: low need for individual recognition. You prioritize the outcome and the team's success over personal credit., • Chaos navigators: exceptional ability to tackle open-ended, unstructured problems in ambiguous environments., • Disproportionate urgency: a bias for immediate action, always balanced with a mindset for scalability and building replicable processes., • Rapid learners: insatiably curious people who can learn incredibly difficult concepts quickly. Requirements • Experience: minimum 4 to 6 years as a Product Manager, Solutions Architect, Forward Deployed Engineer or Software Engineer, having built and shipped real software, automation or AI-enabled products end to end., • Agents in production: hands-on experience building and structuring agents and managing their memory in production, not just in a demo., • Backend engineering: solid backend skills. You can design and build the services, data models, APIs and integrations that an agentic system needs to run against real client infrastructure (ERP, CRM, TMS, email)., • Evaluation, observability and self-improving loops: preferred experience setting up observability, LLM judges and adversarial agents creating self-improving AI systems., • Product judgement: able to tell a compelling demo apart from a deployable solution, and to manage scope while protecting the outcome that matters., • Communication and stakeholder management: excellent communication in professional Spanish and English, and proven ability to manage stakeholders directly, from client process owners to senior sponsors., • Location: hybrid role, preferably based in Madrid. Open to candidates based in another city in Spain with flexibility to travel. What This Role Is Not • Not internal platform work: 99% of your time is spent on the client's use case, not on building or maintaining PHARO or other internal platforms., • Not a strategy role: you're not here to define strategy; you're here to build the solution that makes the strategy real., • Not a sales role: you're not selling. Land and expand happens because the solution works and the client trusts you, not because you're running a sales process., • Not managing an engineering team: you're not directing or managing a team of engineers. You build, and you pull in Technology, Platform and Integration teams as a resource; you don't own their roadmap., • What it is: the ability to build things yourself, and to lean on the company's resources to do it independently, without needing someone else to build it for you. How to Apply Send your CV to and we'll contact you asap.

The Company Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business. Your Day-to-Day Here's what you'll be doing in your day-to-day work: Design and build secure, scalable . NET applications powered by LLMs and Azure AI services. Develop AI-enabled solutions using Azure Open AI , Azure AI Search , and Retrieval-Augmented Generation (RAG) . Own features end-to-end, from discovery and proof of value through implementation and production readiness. Collaborate with Product, Platform, Data, Security, Risk, Compliance, and business stakeholders to deliver AI solutions in regulated environments. Build reusable, reliable, and cost-efficient cloud-native services on Microsoft Azure . Ensure AI solutions are explainable, auditable, secure, and aligned with engineering best practices. Contribute to improving development standards, code quality, and technical innovation across the team. Work on impactful projects that leverage Generative AI to automate workflows, improve operational efficiency, and deliver measurable business value. Are You a Fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role. Must-have Skills Strong experience developing applications using C# and. NET (. NET Core /. NET 6+) . Experience building secure, scalable, enterprise-grade backend applications. Hands-on experience developing and consuming REST APIs . Experience with Microsoft Azure , including App Services, Azure Functions, and cloud-native architectures. Practical experience building applications using Azure Open AI Service for chat and completion capabilities. Experience with Azure AI Studio / Azure AI Foundry . Experience implementing Retrieval-Augmented Generation (RAG) solutions. Strong understanding of Azure AI Search , including: Hybrid retrieval Semantic ranking Citation-backed responses Understanding of when to leverage RAG versus prompt engineering or fine-tuning . Experience preparing knowledge sources for AI retrieval, including: Document chunking Indexing Embeddings/vectorization concepts Knowledge of prompt engineering best practices and responsible AI principles. Experience working with SQL and relational databases. Understanding of secure software development and cloud security best practices. Ability to collaborate effectively with Product, Data, Security, Compliance, and business stakeholders. Strong communication skills in English. Location: Spain & Romania Nice to have Skills Experience working in Financial Services, Banking, Fin Tech, or Financial Crime (Fin Crime) domains. Familiarity with AI use cases such as: KYC / KYB Name Screening Transaction Monitoring Fraud Detection Cross Border Payments Case Investigation Experience evaluating different LLM providers and understanding trade-offs between Azure Open AI and other foundation models. Familiarity with frameworks such as Lang Chain, Semantic Kernel, or similar orchestration frameworks . Experience with vector databases and modern AI application architectures. Experience with Docker, Kubernetes, and Dev Ops practices. Knowledge of CI/CD pipelines and Infrastructure as Code. Experience implementing automated testing (x Unit, NUnit, or similar). BS/MS in Computer Science, Engineering, or a related field. About Us Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation, community, and inclusivity are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. We even have a free education program, Wizeline Academy, to help both employees and the broader community upskill in tech. Please note that by submitting your application, you agree with the terms and conditions of our Privacy Policy. Apply now!

NTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. En NTT DATA buscamos perfiles Service Desk Agent para incorporarse al equipo de Omnichannel Support. Será responsable de proporcionar soporte técnico de primer nivel a usuarios finales a través de múltiples canales de interacción, garantizando una experiencia de soporte eficiente, consistente y orientada a la resolución. Tendrá un enfoque orientado a la resolución en primer nivel y a la satisfacción del usuario. Participará en la gestión de incidencias, solicitudes y consultas relacionadas con el puesto de trabajo digital, utilizando herramientas de conocimiento, automatización y autoservicio para maximizar la resolución en primer contacto. Responsabilidades • Atender usuarios mediante canales de voz, chat, correo electrónico, portal de autoservicio y herramientas colaborativas., • Registrar, clasificar y gestionar incidencias y solicitudes., • Resolver incidencias de primer nivel relacionadas con dispositivos, Microsoft 365 y aplicaciones corporativas., • Utilizar bases de conocimiento y procedimientos operativos para la resolución de incidencias., • Promover el uso de herramientas de autoservicio y canales digitales., • Escalar incidencias cuando sea necesario siguiendo los procedimientos establecidos., • Mantener actualizada la documentación operativa., • Contribuir a la satisfacción y experiencia del usuario., • Participar en iniciativas de mejora de la calidad del servicio., • Cumplir los procedimientos y estándares operativos definidos., • Detectar tendencias recurrentes y colaborar con otros equipos en la identificación de Problemas. Experiencia requerida • 1 a 3 años en Service Desk o soporte a usuario final., • Experiencia en atención omnicanal., • Experiencia en entornos corporativos Microsoft., • Experiencia utilizando herramientas ITSM. Formación • Formación Profesional Superior en Informática, Sistemas o equivalente., • Formación universitaria valorable. Certificaciones valorables • ITIL® 4 Foundation, • Microsoft 365 Fundamentals (MS-900), • Certificaciones de atención al cliente Competencias • Orientación al cliente., • Comunicación verbal y escrita., • Empatía., • Organización y gestión del tiempo., • Trabajo en equipo., • Capacidad de aprendizaje., • Orientación a resultados. Conocimientos técnicos • Windows 10 y Windows 11., • Microsoft 365., • Active Directory., • Herramientas ITSM., • Herramientas de colaboración digital. Conocimientos deseables • Intune., • Azure Active Directory, • Remote Support Tools, • Bases de conocimiento corporativas, • Microsoft Teams Conocimientos deseables de IA • Agent Assist., • Herramientas de búsqueda asistida por IA., • Automatización básica de soporte., • Generative AI aplicada a productividad., • Microsoft AI Fundamentals (AI-900) En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante para nosotros siempre serán las personas y por eso siempre velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de que crezcas con nosotros. ¿Qué encontrarás en NTT Data? Te invitamos a conocer la realidad de NUESTRA ESENCIA: Ponemos en valor el Bienestar y la Calidad humana, tus motivaciones para sentir la conexión con lo que haces, las personas con las que trabajas y la satisfacción con tus logros y evolución profesional. 💪Nos comprometemos a largo: La estabilidad de una empresa global y consolidada a nivel mundial que valora tu talento como algo dinámico. 🎯Innovación diversa: Somos más que un resultado, somos nuestros principios, nuestras emociones y motivaciones. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique 👌Colaboración y cercanía: Nuestro “Buenrrollismo” es la suma de increíbles profesionales y mejores personas. Trabajamos en sintonía, colaborando con otras personas y confiando en que si pides ayuda, la recibirás. 👉👇Experiencia personalizada: Nuestro modelo de trabajo está pensado para adaptarse a ti. Tanto la flexibilidad en el horario como en la presencialidad/teletrabajo. Tenemos también jornada intensiva los viernes y en verano. 🙌Mentalidad de crecimiento continuo: La curiosidad es la base para seguir aprendiendo. Te daremos las herramientas para seguir desarrollándote de manera integral. Conoce nuestra oferta formativa en charlas, talleres, certificaciones… 💙Beneficios y ventajas: A través de la Compensación flexible accederás a descuentos fiscales en distintos productos. Contamos con 25 días de vacaciones y beneficios que te ayudarán a cubrir los gastos del teletrabajo. Sala de wellness y juegos, la cantina con vistas al mar, el club de running, de padel… y muchos eventos donde traer a tus seres queridos. ✨Solidarios y comprometidos: Somos una organización responsable en materia ambiental y social. A través de nuestra Fundación colaboramos en grandes iniciativas, te esperamos en el voluntariado.

The Company Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Your Day-to-Day Here's what you'll be doing in your day-to-day work: Design and build secure, scalable .NET applications powered by LLMs and Azure AI services. Develop AI-enabled solutions using Azure OpenAI , Azure AI Search , and Retrieval-Augmented Generation (RAG) . Own features end-to-end, from discovery and proof of value through implementation and production readiness. Collaborate with Product, Platform, Data, Security, Risk, Compliance, and business stakeholders to deliver AI solutions in regulated environments. Build reusable, reliable, and cost-efficient cloud-native services on Microsoft Azure . Ensure AI solutions are explainable, auditable, secure, and aligned with engineering best practices. Contribute to improving development standards, code quality, and technical innovation across the team. Work on impactful projects that leverage Generative AI to automate workflows, improve operational efficiency, and deliver measurable business value. Are You a Fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role. Must-have Skills Strong experience developing applications using C# and .NET (.NET Core / .NET 6+) . Experience building secure, scalable, enterprise-grade backend applications. Hands-on experience developing and consuming REST APIs . Experience with Microsoft Azure , including App Services, Azure Functions, and cloud-native architectures. Practical experience building applications using Azure OpenAI Service for chat and completion capabilities. Experience with Azure AI Studio / Azure AI Foundry . Experience implementing Retrieval-Augmented Generation (RAG) solutions. Strong understanding of Azure AI Search , including: Hybrid retrieval Semantic ranking Citation-backed responses Understanding of when to leverage RAG versus prompt engineering or fine-tuning . Experience preparing knowledge sources for AI retrieval, including: Document chunking Indexing Embeddings/vectorization concepts Knowledge of prompt engineering best practices and responsible AI principles. Experience working with SQL and relational databases. Understanding of secure software development and cloud security best practices. Ability to collaborate effectively with Product, Data, Security, Compliance, and business stakeholders. Strong communication skills in English. Location: Spain & Romania Nice to have Skills Experience working in Financial Services, Banking, FinTech, or Financial Crime (FinCrime) domains. Familiarity with AI use cases such as: KYC / KYB Name Screening Transaction Monitoring Fraud Detection Cross Border Payments Case Investigation Experience evaluating different LLM providers and understanding trade-offs between Azure OpenAI and other foundation models. Familiarity with frameworks such as LangChain, Semantic Kernel, or similar orchestration frameworks . Experience with vector databases and modern AI application architectures. Experience with Docker, Kubernetes, and DevOps practices. Knowledge of CI/CD pipelines and Infrastructure as Code. Experience implementing automated testing (xUnit, NUnit, or similar). BS/MS in Computer Science, Engineering, or a related field. About Us Wizeline prioritizes a culture of diversity and developmentfor its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation, community, and inclusivity are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. We even have a free education program, Wizeline Academy, to help both employees and the broader community upskill in tech. xiphteb Please note that by submitting your application, you agree with the terms and conditions of our Privacy Policy. Apply now!

¿Quiénes somos? Somos una empresa del sector fintech/proptech en pleno crecimiento, con presencia consolidada en el mercado español. Creemos en hacer las cosas simples, ágiles y con impacto real para las personas. El rol Buscamos un/a Agente de Atención al Cliente B2C con vocación de servicio, orientación a la resolución y capacidad para acompañar al cliente desde el primer contacto hasta el cierre satisfactorio de cada caso. Un perfil que combine excelencia en el trato con sensibilidad comercial y que entienda que una buena experiencia de cliente es también una oportunidad de negocio. ¿Qué harás? • Atención y gestión de consultas, solicitudes e incidencias de clientes a través de los canales habituales: teléfono, email y chat., • Seguimiento activo de cada caso hasta garantizar su resolución completa y la satisfacción del cliente., • Acompañamiento al cliente durante el proceso, resolviendo dudas, gestionando objeciones y manteniendo una comunicación clara y profesional en todo momento., • Coordinación con los equipos internos para asegurar una experiencia fluida y sin fricciones., • Registro de toda la actividad en CRM, manteniendo la información actualizada y ordenada., • Detección de oportunidades comerciales durante la atención, participando en procesos de venta cuando la situación lo requiera. ¿Qué buscamos? Características personales • Excelente trato al cliente, educación y profesionalidad., • Buena capacidad de comunicación oral y escrita., • Perseverancia, constancia y orientación a la resolución de problemas., • Capacidad para gestionar situaciones de presión o incidencias manteniendo una actitud positiva., • Proactividad y autonomía en el seguimiento de casos. Experiencia y conocimientos • Experiencia previa en puestos de atención al cliente, soporte o gestión de incidencias., • Acostumbrado/a a realizar seguimiento de clientes y asegurar el cierre satisfactorio de cada caso., • Manejo de herramientas de gestión de clientes (CRM) y canales de comunicación habituales., • Experiencia en sectores como fintech, seguros, real estate o servicios al consumidor — muy valorable. Orientación comercial • Capacidad para detectar oportunidades comerciales durante la atención al cliente., • Habilidades de comunicación y persuasión para participar en procesos comerciales cuando sea necesario., • Interés por comprender los productos y servicios de la empresa para identificar necesidades y generar valor para el cliente. ¿Qué ofrecemos? • Salario fijo 23.000€ Bruto/Año + Retribución flexible., • Horario estable: lunes a viernes de 9:30 a 18:30h., • Modelo híbrido 3-2., • Incorporación a un equipo con producto diferencial y propósito real en el mercado del alquiler., • Formación sobre el producto y acompañamiento en la curva de aprendizaje., • Oficina en Madrid con cultura orientada a las personas., • Proyecto con recorrido y posibilidades reales de crecimiento.

Ebury Madrid is seeking a Senior Product Manager to own the Comms area within Client Platform. You will shape end-to-end communications across email, push, attachments, statements and in-platform chat as scalable services. You’ll collaborate with Engineering to define metrics (deliverability, engagement, latency) and set a long-term vision for how clients and internal teams communicate. The role is hybrid with four days in the office and one remote day per week. #J-18808-Ljbffr

At Sapira, we're building PHARO: the cognitive engine for heavy enterprise operations. While most AI tools are built to chat, draft emails, or summarize data, we build AI that actually executes. We deploy networks of specialized, multi-agent systems that plug directly into legacy systems, autonomously reading unstructured documents, navigating complex deterministic decision trees, and executing end-to-end workflows without human intervention. We turn slow, manual back-office bottlenecks into highly scalable digital assembly lines. We don't build software for Silicon Valley; we build operational infrastructure for the physical economy. Our focus is strictly on high-stakes, high-volume environments like supply chain, heavy manufacturing, and logistics. And we are not just building for the future — we are operating at scale today. PHARO is already powering the back-office operations of €1B+ revenue industrial titans. If you're excited to shape how the physical economy works, you'll help build systems deployed inside the operational nervous system of massive enterprises — deeply embedded where the real work gets done. You'll ship agentic capabilities on an extensible stack, with the craft and care required for enterprise trust, as we bring AI that actually executes to the industries that power the real world. Sapira is looking for senior software engineers to help build the engine that runs the back-office of the physical economy. Our engineers work on a range of systems across the stack, including multi-agent orchestration, generative AI, RAG, document understanding, domain-adapted language models, deterministic workflow execution, evaluation, and experimentation. We interact regularly with customers, deeply understand their operational pain points, and use whatever tool is necessary — simple or complex — to solve their problems. • Design, build, and improve AI/ML systems and data pipeline infrastructure, including the platforms that power large language model serving, routing, and multi-agent orchestration at scale., • Work with and enable other engineers focused on modeling and agentic capabilities., • Build agentic systems that leverage AI to proactively monitor, diagnose, debug, and maintain infrastructure health at scale across cloud deployments., • Write robust code that's easy to read, maintain, and test — and set the bar for what good looks like across the team., • Mentor more junior engineers and raise the level of engineering craft around you., • 5+ years of experience shipping production software, with at least some of it focused on AI/ML infrastructure or distributed systems at scale., • BA/BS in computer science, math, sciences, or a related degree., • Proven ability to design, build, and ship production-ready software — ideally around AI/ML infrastructure (batch processing pipelines, serving infrastructure, LLM orchestration, agent frameworks)., • Track record of taking ownership of large, ambiguous problems and driving them to production without needing the path mapped out for you., • Thrive in a customer-focused, tight-knit, and cross-functional environment — being a team player and willing to take on whatever is most impactful for the company is a must., • A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features., • Matter-of-fact. Why show you what's possible when we can show you what's working? We go and deliver, with real evidence. We don't pitch the future of AI — we point at the workflows it's already running., • Cutting through the theater. Corporate life is full of "coordination theater" — meetings about meetings, tools about tools. Being sincere means calling out the theater. We don't just report on the landscape; we trade polite dashboards for honest friction., • Ahead of the standard. This is how companies will operate. We're continuously searching the edge of what is possible, and we bring our clients with us. #J-18808-Ljbffr

• Full-time, • Department: Product & Tech, • Job Level: 07, • Compensation: EUR 51100 - EUR 62400 - yearly With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus. We are looking for an experiencedAndroid Engineerto join ourMobile Apps Team, bring new features to life, and support the evolution of our services and products. You will work closely with the Product Owner, Architect and your team members to clarify business needs and technical requirements and define how to support them best. In close collaboration with other teams, your team will introduce new features and improvements to the mobile apps to provide an even better experience for more than 11 million customers! As our Android Engineer: • With your team and Product Owner, you will work in a stimulating agile environment in close collaboration with other teams., • You will participate in the team's technical/architectural discussions and decisions., • You will develop and continuously deliver applications for one of Europe's most successful pet e-commerce platforms., • You will participate in the complete software development life cycle from discovery through coding, testing, deployment, and maintenance. You will learn and grow your skills, striving for mastery using state-of-the-art technologies such as Java, Kotlin, Jetpack Compose, and MVVM. Our primary responsibilities in theMobile Apps Teams are the iOS and Android apps, including the services that power them. This includes all aspects of the customer journey, from onboarding, personalised home feed, wish list, search, and catalogue to cart and checkout. As a rapidly growing channel, the Mobile Apps are crucial to the company's success. Here are several aspects of our team and work environment that contribute to a positive and fulfilling experience: • We work in self-organisedteamsfollowingScrummethodology, respecting, and valuing everyone´s opinion., • We learn from each other andshare knowledgethrough pair programming, code reviews and many training opportunities., • Wedeliver valueby developing new features, maintaining existing products and improving the infrastructure that powers our apps., • We are committed to delivering high-quality products and believethat continuous delivery, clean architecture, and a DevOpsmindset are crucial to achieving this goal., • Our team values afriendlyandcollaborative environment, and we greatly encourageopen communication and teamwork., • We embrace diversity in zooplus, and you will work with colleagues from over 50 countries. This means our working language isEnglish. These are some of the technologies/frameworks/practices we use: • Java, Kotlin, • Jetpack Compose, MVVM, Hilt, • Jenkins CI, • Unit- and UI Testing, • Firebase, Lokalise, Figma, Contentful Your responsibilities • Participate in solution investigation, estimations, planning and alignment with other teams., • Designed, implemented, delivered, and supported new features for our Android apps., • Work closely with other teams to integrate their solutions into the mobile apps., • Promote and implement test automation (e.g., unit tests, integration tests, e2e tests and performance tests), • Build and publish new versions of our applications using Jenkins Pipeline and Google Play Store., • Work closely with the team in an agile and collaborative environment. This includes code reviews, pair programming, knowledge sharing, and incident coordination., • Maintain existing applications and reduce technical debt. Must have: • 6+ years of experience in Android development using modern tech stack:, • Kotlin (preferred), Coroutines, Flow, • Jetpack components (Compose, ViewModel, LiveData, Navigation, Room, DataStore), • MVVM / Clean Architecture / Modularization, • Strong experience with Jetpack Compose for building scalable, maintainable UI., • Hands-on experience with dependency injection (Hilt / Dagger)., • Experience integrating REST APIs (Retrofit, Ktor)., • Solid understanding of app performance optimization (profiling, memory, battery, network)., • Experience with debugging, monitoring, and observability tools (Crashlytics, Firebase, Logcat, Performance Monitoring)., • Experience with CI/CD pipelines (GitHub Actions, Bitrise, Jenkins)., • Strong knowledge of unit testing, UI testing, and Test-Driven Development (TDD) (JUnit, Mockito, Espresso)., • Ability to investigate, design, and implement features independently., • Product mindset with a strong understanding of user experience and customer needs., • Ownership mindset: responsible for code quality, scalability, and maintainability., • Experience working in Agile/Scrum environments., • Ability to guide junior developers and clarify requirements., • Strong communication and collaboration skills with cross-functional teams. Nice to have: • Experience with experimentation and product optimization:, • A/B testing, feature flags (Firebase Remote Config, Adobe Target, Optimisely), • Analytics tools (Firebase analytics, Adobe analytics), • Experience building global and scalable apps:, • Localization & internationalization (Lokalise), • Multi-module architecture and large-scale app optimization, • Exposure to modern platform strategies like Kotlin Multiplatform (KMP) or cross-platform approaches, • Understanding of mobile security best practices like Secure storage, encryption, Play Integrity API, • Experience with AI-assisted development and modern SDLC tooling:, • Tools like GitHub Copilot / Copilot Chat, • Applying AI for code generation, refactoring, test automation, and documentation, • Using AI to accelerate debugging, prototyping, and architectural decisions Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too. Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts . A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams. At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all. #LI-Hybrid #J-18808-Ljbffr

About PHARO: the cognitive engine for heavy enterprise operations. While most AI tools are built to chat, draft emails, or summarize data, we build AI that actually executes. We deploy networks of specialized, multi-agent systems that plug directly into legacy systems. These agents autonomously read unstructured documents, navigate complex deterministic decision trees, and execute end-to-end workflows without human intervention. We turn slow, manual back-office bottlenecks into highly scalable digital assembly lines. We don't build software for Silicon Valley; we build operational infrastructure for the physical economy. Our focus is strictly on high-stakes, high-volume environments like supply chain, heavy manufacturing, and logistics. And we are not just building for the future — we are operating at scale today. PHARO is already powering the back-office operations of €1B+ revenue industrial titans. The AI Deployment Strategist is the ultimate owner of this transformation. You are part strategic advisor, part technical architect, and full owner of the client's success. Your mandate is to take our multi-agent technology and wire it into the operational nervous system of massive enterprises. You will lead the charge from the boardroom to the codebase — pitching C-suite Economic Buyers on operational ROI in the morning, and designing the technical workflows, prompts, and data integrations in the afternoon. As an AI Deployment Strategist, you aren't just managing an account; you are functioning as an intrapreneur, building highly profitable AI use-cases inside the world's most complex businesses. • Radical Ownership. Take absolute responsibility for client outcomes. Address concerns, clear roadblocks, and own the problems — even if they fall outside your direct area of expertise., • Executive Presence. Build bulletproof relationships across the client organization, conducting high-impact on-site visits when necessary to drive adoption., • Close the Loop. Create a relentless feedback loop between the client's reality and PHARO's Engineering, Product, and Strategy teams., • You are not a salesperson but you must hunt for value. Deeply understand the client's architecture to unlock new opportunities for AI application at scale., • Drive metrics. Define, track, and report success metrics of our AI deployments., • Enablement. Lead technical and operational training to ensure the product fundamentally changes how the client works., • Build the solution. Lead the hands-on implementation of PHARO's AI agents to solve complex, client-specific workflows., • Iterate quickly. Adjust and fine-tune the product implementation (prompts, workflow logic, integrations) based on real-world data and user feedback., • Bridge the gap. Translate highly complex business requirements into technical specifications, and collaborate fiercely with our core Product and Engineering teams to build scalable platform features., • Deep divers. Professionals who refuse superficial answers, ask "why" five times, and love getting into the weeds of complex processes., • Zero ego. Low need for individual recognition. You prioritize the outcome and the team's success over personal credit., • Chaos navigators. Exceptional ability to tackle open-ended, unstructured problems in ambiguous environments., • Disproportionate urgency. A bias for immediate action, always balanced with a mindset for scalability and building replicable processes., • Rapid learners. Insatiably curious people who can learn incredibly difficult concepts quickly., • Experience. 4 to 8 years of high-impact professional experience. (Former founders, Tier-1 strategy consultants, forward-deployed engineers, or technical product managers thrive in this role)., • Business acumen. Strong analytical background with the ability to build business cases, calculate ROI, and connect technical realities to P&L impact., • Stakeholder management. Battle-tested experience managing complex projects and navigating enterprise client relationships., • Communication. Elite collaboration and communication skills, capable of translating between deeply technical engineering teams and non-technical business executives., • Matter-of-fact. Why show you what's possible when we can show you what's working? We go and deliver, with real evidence. We don't pitch the future of AI — we point at the workflows it's already running., • Cutting through the theater. Corporate life is full of "coordination theater" — meetings about meetings, tools about tools. Being sincere means calling out the theater. We don't just report on the landscape; we trade polite dashboards for honest friction., • Ahead of the standard. This is how companies will operate. We're continuously searching the edge of what is possible, and we bring our clients with us. #J-18808-Ljbffr

Indigo.ai busca un Forward Deployed AI Engineer para convertir asistentes virtuales de diseño a producción en entornos de cliente, en un formato híbrido y remoto. El candidato trabajará entre tecnología y negocio, definiendo arquitectura, flujos y guardrails, con foco en experiencia de usuario y rendimiento en chat y voz. Entre las responsabilidades se encuentran controlar la fiabilidad, traducir objetivos de negocio en comportamientos concretos y liderar la ejecución con IA, con posibilidad de #J-18808-Ljbffr

Madrid At Sapira, we're building PHARO: the cognitive engine for heavy enterprise operations. While most AI tools are built to chat, draft emails, or summarize data, we build AI that actually executes. We deploy networks of specialized, multi-agent systems that plug directly into legacy systems, autonomously reading unstructured documents, navigating complex deterministic decision trees, and executing end-to-end workflows without human intervention. We turn slow, manual back-office bottlenecks into highly scalable digital assembly lines. We don't build software for Silicon Valley; we build operational infrastructure for the physical economy. Our focus is strictly on high-stakes, high-volume environments like supply chain, heavy manufacturing, and logistics. And we are not just building for the future — we are operating at scale today. PHARO is already powering the back-office operations of €1B+ revenue industrial titans. We are guided by a set of values that are at the core of our actions and define our culture: Matter-of-Fact, Cutting Through the Theater, and Ahead of the Standard. These values are the foundation of our work, and we are committed to upholding them in everything we do. • Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance., • Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws)., • Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately., • Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness., • Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling., • Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security., • Represent Sapira in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches., • Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement., • Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go-to-market execution while supporting product velocity and technical complexity. • 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies., • Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US regulatory norms., • Demonstrated ability to operate globally — understanding where requirements must diverge and where alignment is possible., • Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance., • Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices., • Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs., • Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders., • Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001., • Experience working in and/or supporting industrial, supply chain, manufacturing, or logistics environments., • Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls., • Experience navigating cross-border data transfer, residency, and localization considerations in a multi-cloud environment., • Prior experience in customer-facing, sales-adjacent, or deal-support contexts., • Experience automating security and compliance workflows., • Matter-of-fact. Why show you what's possible when we can show you what's working? We go and deliver, with real evidence. We don't pitch the future of AI — we point at the workflows it's already running., • Cutting through the theater. Corporate life is full of "coordination theater" — meetings about meetings, tools about tools. Being sincere means calling out the theater. We don't just report on the landscape; we trade polite dashboards for honest friction., • Ahead of the standard. This is how companies will operate. We're continuously searching the edge of what is possible, and we bring our clients with us. #J-18808-Ljbffr

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This is an in-country role. We are looking for an experienced General Manager who has successfully built and led sales and technical teams. The GM will be responsible for the overall country strategy and deliverables, in line with the company priorities. We are looking for an execution-focused operator who can propel ElevenLabs in the country. As part of the role, you will: Develop and execute our Country strategy, including sales, customer delivery, KPI setting and hiring Design the optimal pipeline to reach our ambitious sales targets in the B2B side. In this sense, you will be expected to lead interactions with the top 30 strategic accounts in the market Hire the founding country team responsible for sales and implementations Define event priorities and where to invest for brand awareness Represent ElevenLabs in events and media appearances Work with the partner ecosystem to generate new collaborations and sales opportunities, in partnership with the global BD team Ideate, own and drive big bets in the country 15+ years of experience leading teams and highly complex projects Background in consulting and sales Deep expertise in deploying technical products and or solutions to enterprises Owner mentality. Hands‑on and self‑starter who is keen to get their hands dirty to produce results Outstanding communication and interpersonal skills A hands‑on leader who thinks outside the box and wants to generate results Proven ability to build and scale high‑performing teams Native speaker of the local language This role is based in Madrid with the requirement to travel on‑site with clients. #J-18808-Ljbffr

Geotab in Madrid, Spain, is seeking a Technical Support Specialist to diagnose and resolve hardware and software issues across Geotab devices and the MyGeotab platform. You will work with partners, customers, and internal teams using phone, chat, and email. The role requires 1–3 years in a customer service or tech-support capacity, a post-secondary engineering or CS degree, excellent English, and proficiency in German; French is a plus. A flexible hybrid work model is offered. #J-18808-Ljbffr

RED Global is recruiting on behalf of a top client for an experienced Middleware Engineer. This is a long-term contract position with hybrid working in Madrid. Start Date: ASAP Location: Madrid (Hybrid - 2-3 days on-site) Language: Spanish • 5+ years of experience in middleware infrastructure roles, • Strong background in web server administration (Apache, .NET, Tomcat, JBoss, WebLogic), • Experience with deployment, migration, and optimization of infrastructure supporting enterprise applications, • Solid understanding of infrastructure for integration and web publishing, • Hands-on experience with HAProxy, • Familiarity with OpenShift and DevOps practices (Git, Ansible automation), • Knowledge of Squid is a plus, • Comfortable working with development teams and managing advanced configurations, • Proactive and solution-oriented, • Strong communication and collaboration skills, • Able to take ownership of technical deployments and system improvements If this role sounds like a good fit for you, please send your latest CV to srodriguez@redglobal.com and let us know your availability for a quick chat. • Mid-Senior level, • Contract, • Other, Engineering, and Consulting, • IT Services and IT Consulting #J-18808-Ljbffr

Nivoda is seeking a Senior Customer Support Executive to ensure a seamless journey for retailers across Europe from a remote setup. You will handle live chat, WhatsApp, and email, resolve logistics and order issues, and act as the voice of the customer internally. You will onboard and train new joiners, coach colleagues, manage escalations, and collaborate with all departments to improve processes. Native or professional proficiency in English, Italian and French is required; Spanish is a nice #J-18808-Ljbffr

Descripción del trabajo Job Title: Engineering Manager (AI) Salary: €100-130k + up to 35% bonus (~20% guaranteed, rest based on performance) Equity: up to ~€80k Location: Madrid (preferred) or Barcelona (1-2 office days) Company: autonomous AI agents for enterprise clients Team: ~30 Funding: ~$25m (Series A) About the company This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world. The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America. Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers. You'll be a senior engineering leader working directly under the CTO/Co-Founder, with genuine 50/50 weight across technical ownership and people management: • On the technical side, you'll own architecture, reliability and scale for a production platform handling real-time, high-throughput traffic, whilst staying hands-on (writing, reviewing, debugging code)., • On the management side, you'll be growing and running a high-performing AI Engineering team, scaling from ~9 to ~13 in the near future. This role includes hiring, coaching, career development, performance conversations, comp discussions etc. — not just technical leadership., • Deep backend engineering in Python — async/ASGI, Django/Channels, Celery + RabbitMQ/Redis, • Proven experience building and operating high-RPS, distributed, production-grade systems, • Comfort with SQL/NoSQL, cloud infra, CI/CD and production observability, • Strong working knowledge of LLMs, RAG, and agentic AI systems (you don't need to have built the agents yourself, but you understand how they work and what breaks them), • A genuine "still in the code" mindset — you've led teams without stepping away from building, • Genuine people-management track record — at least 5-6 direct reports, comfortable owning performance management, salary/comp conversations and career development, not just technical leadership, • Startup pace and mentality — high energy, ownership, proactiveness, hunger to innovate and succeed, • Exposure to conversational/voice AI infrastructure (Twilio/IVR, STT/TTS, latency optimisation), • Experience leading 8+ direct reports #J-18808-Ljbffr

• Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference., • Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued., • Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation., • Career growth: Benefit from global and cross‑business unit mobility, with development processes designed to ensure your professional growth., • Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health., • Productivity tools: Utilize cutting‑edge tools like Microsoft Copilot to enhance your productivity and efficiency. ABOUT THE ROLE: This is a junior/mid‑level role requiring equal emphasis on self‑led technical and analytical delivery and collaborative facilitation across teams, business units, and external partners. The role covers both mobility innovation development and ITS/tolling technical support. AI‑augmented working is the default method, not an afterthought. This position will report to the ITS Lead or directly to the Head of CoE. From time-to‑rime, as needed, the role may be assigned to specific projects that require a more complex matrix management structure. The working place is as per above, but the role may require travelling during short periods of time to other places nationally or internationally. There might also be an opportunity/requirement for 2–6 month long secondments in other territories, including the US. • Partner with BU teams to identify innovation opportunities, co‑develop initiatives, and support operational adoption., • Represent CoE4M in workshops, project briefings, and stakeholder outreach, translating BU needs into requirements., • Coordinate with wider Ferrovial Innovation team to align initiatives and cross‑pollinate findings across business lines., • Brief stakeholders on initiative status/outcomes as needed; represent Ferrovial at external industry events and forums., • Run hands‑on data analysis, technology assessments, and prototypes end‑to‑end, from concept to proof‑of‑value., • Use AI tools/platforms as core working practice for tech development/integration, modelling and structured deliverables., • Build business cases (revenue, cost, and risk models) to support scoping and prioritisation decisions., • Scope and coordinate resources (internal & external) where a prototype/initiative requires additional capability., • Provide technical design input, cost estimates, and budget quotes for ITS and tolling supporting bids and concessions., • Monitor and synthesize developments in data‑driven, automated, and autonomous ITS/Tolling/mobility into insights., • Evaluate vendors/OEMs/products against defined business priorities; initiate and manage engagement as required., • Capture knowledge, contacts, and ideas from workshops/events/meetings into written summaries for internal reuse., • Produce technology briefs, white papers, bid content, and presentation materials from the above intelligence., • Contribute findings and outputs to the Ferrovial Innovation Community, ensuring visibility across business lines., • Degree in Engineering, Computer Science, Data Science, Business, or equivalent quantitative/technical discipline., • 4+ years in an innovation, digital, technology, AI, or data‑focused role within a corporate or consulting environment., • 2+ years working directly with transport technologies and infrastructure — e.g., C‑ITS, tolling systems (open‑road/all‑electronic tolling, interoperability standards), traffic management systems or C‑V2X/V2X connected‑vehicle platforms., • Working knowledge of mobility data standards and formats relevant to analytics and system integration., • Practical, hands‑on fluency with AI tools beyond consumer chat interfaces — e.g., using LLM APIs or agentic platforms (Anthropic, OpenAI, Copilot Studio) to build structured workflows, using AI‑assisted coding for data pipelines or prototypes (Python/SQL preferred), or applying AI to geospatial data/imagery analysis for infra monitoring., • Demonstrated interest and working knowledge of connected/autonomous mobility, digital tolling, and mobility analytics; able to speak to eco‑system, technologies, and where the sector is heading, not just historical context., • Track record of project delivery with tangible outputs combining self‑led technical work (data analysis, prototyping, modelling) and cross‑team collaboration., • Comfort working across corporate, startup, public sector, or innovation‑ecosystem, adapting delivery style accordingly., • Fluent in MS Office 365 (Word, Excel, PowerPoint, Outlook, Teams, Copilot)., • Able to engage credibly with stakeholders at manager/director level., • Experience with Earth Observation data (satellite/SAR imagery, platforms like Google Dynamic World or Sentinel Hub) for infrastructure risk, construction monitoring, or asset management use cases., • Familiarity with Demand Responsive Transport (DRT) systems and/or dynamic/managed‑lane management., • Experience with advanced comms infrastructure (5G, satellite comms) or IoT sensor networks as applied to transport/infrastructure monitoring., • Exposure to VR/XR for training, simulation, or stakeholder visualization; or early‑stage familiarity with quantum computing applications in optimisation/logistics., • Business development, venturing, or financial modelling experience or formal training., • International professional experience., • Technically & commercially grounded: genuine curiosity about how data/tech/AI is reshaping mobility and able to engage with both technical and commercial dimensions and stakeholders., • Digitally fluent: you actively seek and utilize digital/AI tools that improve the quality and speed of your outputs., • Analytical communicator: able to synthesise complexity into clear, structured outputs for varied audiences., • Dual‑mode contributor: equally effective as an independent technical contributor and as a collaborative facilitator., • Pragmatic and delivery‑focused: entrepreneurial mindset with a clear bias toward action and tangible output., • Excellent English required; professional Spanish highly desirable., • Willingness to travel periodically (domestic and international). Valid passport and driving licence (B1). Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, colour, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws. #J-18808-Ljbffr

Messy spend management is tricky business. And tedious processes are a lose‑lose situation for all involved, not just finance. At Pleo, we’re changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike – with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. We’re looking for a Senior Application Security Manager to join our Cybersecurity team at Pleo. In this role, you’ll own vulnerability management and set the long‑term application security strategy, turning a growing stream of signal into a risk‑ranked plan the engineering organisation can actually act on. If you’re a player‑coach who wants high leverage with low bureaucracy, and you’d rather mature a program than maintain one, then this is the opportunity for you! You’ll report to our VP of Fraud & Security and lead a small AppSec team with dotted lines to other security members. Your primary customers are Pleo's engineering squads, and your closest partners are DevSecOps, who feed you signal and automation, alongside SecOps, Risk & Compliance, Privacy, and Legal. Our team is highly collaborative and dedicated to keeping Pleo and its customers safe. You’ll also have the chance to shape how the wider organisation thinks about security, well beyond your own team. • Own vulnerability management end to end, covering reporting, triage, mitigation, and the long‑term strategy for application security as a department., • Build a structured, risk‑ranked approach to remediation, so the organisation knows what to fix first and why., • Establish clear, company‑wide reporting on our vulnerability posture, giving leadership the data‑driven visibility they need., • Set and deliver an AppSec roadmap, bringing delivery expectations and accountability to a team that hasn't had them., • Partner with engineering squads as customers rather than gate‑keeping them, embedding proactive security processes into how they already work., • Multiply your team's impact through automation and AI, so coverage scales faster than headcount., • Grow and mentor engineers, coaching them toward staff‑level capability and building their confidence along the way., • Support Pleo's compliance obligations across ISO27001, PCI‑DSS, GDPR, and the regulatory expectations of each market we operate in, from a security vulnerability perspective., • Reduce our attack surface through technical controls, policy, and AI enablement, addressing both external threats and internal risk., • Contribute to the broader Cybersecurity team, staying connected with ongoing initiatives and helping shape our 2027 KPIs., • 10+ years of experience steering application security and wider information security strategy in a compliance‑heavy environment., • A background as a senior security engineer who moved into management, with enough technical depth that you’re still credible and still hands‑on., • A track record of mentoring and growing engineers, and of keeping a team accountable without micromanaging it., • Demonstrated experience turning signal into prioritised action through risk‑based triage., • Experience using AI and automation to scale security coverage, rather than solving everything through headcount or process., • The ability to shape culture outside your own team, influencing engineering squads without formal authority over them., • Comfort in a fast‑moving, complex, ever‑evolving environment, where you’re self‑directed and proactive., • Exposure to fintech compliance requirements is a strong advantage. Backgrounds we also look at include DevSecOps and platform security leads with real AppSec depth., • You want a fast, visible impact on a program with real room to improve, without having to fight for basic tooling and process first., • You treat developers as customers and get satisfaction from security becoming an enabler rather than a blocker., • You like being a player‑coach, staying close to the technical work while growing the people around you., • You’re motivated by high leverage and low bureaucracy, and you’d rather build the system than personally do every task. This role is not a good fit for you if: • You're looking to step away from technical work entirely at this level., • You prefer to lead through mandate and process rather than partnership and example., • You're sceptical of automation, AI, or of leaning on signal from partner teams., • Get hands‑on with Pleo's application security landscape, understanding our attack surface across payment systems and multi‑region infrastructure, and forming your own view of where the real risk sits., • Stand up clear vulnerability reporting and a risk‑ranked remediation approach, and get key vulnerabilities patched proactively ahead of our next compliance audit., • Build trust with engineering squads and start shifting the security culture, so teams come to you early rather than late., • Integrate into the Cybersecurity team, connecting with DevSecOps, SecOps, and Risk & Compliance, and begin shaping the roadmap and KPIs that carry the program into 2027. By 12 months, the goal is a documented, repeatable security program with proactive threat monitoring in place, regulatory readiness for new markets, and a team that can scale. We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into broader leadership, or acquiring new skills. Please note: We can hire on a remote, hybrid or in‑person set‑up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations. • Your own Pleo card (no more out‑of‑pocket spending!), • Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office, • Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis, • We offer 25‑28 days of holiday (depending on your location) + public holidays, • For our Team, we offer both hybrid and fully remote working options, • Option to purchase 5 additional days of holiday through a salary sacrifice, • We use MyndUp to give our employees access to free mental health and well‑being support with great success so far, • Paid parental leave - we want to make sure that we’re supportive of families and help you feel that you don't have to compromise your family due to work English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit. We want to ensure you are set‑up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: • Intro call: A 30‑minute chat with our Talent Partner to discuss the role, your background, and how you feel about the player‑coach shape of the job., • Hiring Manager interview: a 60‑minute conversation with our security management team, covering your AppSec depth, your evidence of maturing an existing program, and your partnership mindset., • Technical interview: a 60‑minute deep dive with our AppSec team on your hands‑on application security expertise., • Cross‑functional interview: a 30‑45 minute conversation with Privacy, Legal, and Risk & Compliance on how you work across those boundaries., • Leadership interview: a 45‑minute conversation on mentoring and growing engineers, and influencing without authority. #J-18808-Ljbffr

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our[Hybrid Work Model](https://urldefense.com/v3/ https:/nam12.safelinks.protection.outlook.com/?url=https3A2F2Fwww.youtube.com2Fwatch3Fv3DA17SyZVJM88?26t3D46s&data=04?7C01?7Cdante?40sayitloud.us7Cbd0520a38f5b4cf5217908d9e4eacb6c7C2c02d76e40374bffa2b1c104fbb1ce917C0?7C0?7C637792519352584681?7CUnknown?7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0?3D7C3000&sdata=5sr43hFkHrq3lpQyYEY80aZ3n3plQMib95NSRWnCmmw*3D&reserved=0;JSUlJSUlJSUlJSUlJSUlJSUlJSUl!!HDu-1JFExg!FoxqXcTulynadywQlhAnaeT17qHc8fKzsePLX5SECcnm3He2vUvGwJ3ux48jDtkusbE$). Define and implement engaging, relevant, and timely internal communications strategies in collaboration with business stakeholders for specific regions or functions. Build a robust internal network within the organization to identify communication opportunities and challenges, while working closely with global teams to tailor regional communications effectively. Execute communication plans for key projects and initiatives that support broader company objectives, ensuring alignment across regions and functions. Develop and update crisis communications and response protocols for the region or function, working with regional teams to ensure preparedness. Assist in the production and approval of corporate reports, presentations, and other publications, ensuring clarity and consistency. Identify and track key metrics to measure the effectiveness of communication programs, continuously improving communication strategies based on data insights. Create compelling content across multiple formats, including news articles, videos, podcasts, infographics, and other visual communication tools. Proactively collaborate with cross-functional teams to enhance communication capabilities and drive wider awareness of effective internal communication practices across the organization. Work closely with senior business stakeholders, the Digital Communications Manager and the Change and Transformation Comms Lead to design and execute Digital and Transformation internal change communications strategies and plans. Lead the design and delivery of communications campaigns which support the wider Transformation and Digital communications strategy and plans. Create and deliver a wide range of content across internal communication channels (such as news articles, SharePoint sites, videos, visual materials and virtual events) which inspire audiences and drive employee engagement. Partner and collaborate with stakeholders within the Digital and Transformation teams and across the business to deliver creative, engaging communications. Build strong networks within the Digital and Transformation teams and across the business to drive collaboration, align messaging, share resources and deliver joined-up communications. Work with regional communication and marketing teams to adapt and tailor global messaging and materials for diverse audiences, including external audiences. Measure impact and proactively assess communication effectiveness by identifying and analysing key metrics and creating and applying best practices. Proactively seek feedback and input from stakeholders to refine and constantly improve communication effectiveness. Hybrid Remote Adaptability, Business Communications, Communication Management, Content Development, Empathy, Employee Engagement, Experimentation, Project Delivery, Storytelling, Taking Ownership, Teamwork, Understand Customers We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com. #J-18808-Ljbffr

We\u2019re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It\u2019s a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You\u2019ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. • Own end-to-end hiring across several key business areas, • Manage the data as we hire, looking for more than just activity - helping managers make better decisions, • Build trusted partnerships with hiring managers, • Source top talent through creative and strategic methods, • Deliver a seamless, high-quality candidate experience, • Drive continuous improvement in how we hire, • Help build out recruitment strategies that will support hiring over the next 12 to 24 months, • 5+ years in full-cycle recruitment, • Confident working independently and managing stakeholders, • Hands-on sourcing experience across passive and active talent pools, • Driven, adaptable, and outcomes-focused, • Build real Trust with our client This is a fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let\u2019s chat! 👋 #J-18808-Ljbffr