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Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? • Estudios mínimos FP Grado medio/superior, • Ofimática a nivel usuario., • Experiencia de teleoperador/a., • Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones • Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros., • Manejo básico de herramientas informáticas., • Capacidad de aprendizaje., • Seguimiento de procedimientos., • Responsabilidad y puntualidad., • Orientación al cliente., • Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? • Tipo de contrato: Temporal 4 meses., • Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas., • Interesante retribución variable (5%) por consecución de objetivos., • Jornada intensiva del 75,5% (6 horas de 9:00-15:00)., • Convenio Contac Center, • Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público, • Formación a cargo de la Compañía., • Posibilidad de desarrollo profesional., • Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

🚀 Atención al Cliente con Alemán - Estable | Madrid (Vallecas) ¿Te apasiona ayudar a las personas y crear experiencias excepcionales? ¡Esta oportunidad es para ti! Únete a un equipo dinámico y multicultural en Madrid (Vallecas) y desarrolla tu carrera en un entorno donde podrás crecer, aportar ideas y marcar la diferencia. Tu misión Formarás parte del equipo de atención al cliente y te encargarás de: ✅ Resolver dudas e incidencias en tiempo real (teléfono, email, chat y herramientas internas) ✅ Gestionar tickets en CRM, garantizando calidad y trazabilidad ✅ Realizar seguimiento proactivo hasta la resolución ✅ Identificar mejoras y optimizar procesos Qué buscamos ✔️ Experiencia en atención al cliente y gestión de incidencias ✔️ Valorable experiencia en logística, transporte o e-commerce ✔️ Nivel C1 de alemán y C1 de español ✔️ Incorporación inmediata Qué ofrecemos 🌟 Contrato estable 🕒 Jornada de 39h semanales (09:30–18:30, un día 10:30–19:30) 📍 Trabajo presencial en Vallecas (Madrid) 💰 Salario: 24.710 € brutos/año 🚀 Incorporación inmediata Además: ✨ Ambiente dinámico y multicultural ✨ Formación inicial y continua ✨ Posibilidades de desarrollo profesional 💡 Si buscas estabilidad, aprendizaje continuo y un entorno donde aportar valor… ¡Queremos conocerte! 📩 Apúntate y envíame tu CV por email: laura.penaanglada@adecco.com

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelors degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

A busca un GUEST SERVICE LINE AGENT para su sede en Madrid.La posición implica atender llamadas de clientes, gestionar quejas y coordinar servicios.Se requiere experiencia en atención al cliente y un buen nivel de inglés.El candidato ideal debe ser resolutivo, comunicativo, flexible y cumplir con

Location: Madrid (Edificio Luca de Tena) • Liderar técnicamente la implementación y evolución de agentes conversacionales (chat/voz) en producción siguiendo estándares de arquitectura, seguridad y calidad., • Proporcionar guía a ingenieros y squads mediante la definición de patrones de diseño, cookbooks y buenas prácticas de ingeniería., • Gestionar la deuda técnica de los productos bajo su ámbito, proporcionando input a los Product Owners e influyendo activamente en su resolución., • Colaborar estrechamente con arquitectos, actuando como un input clave para la evolución, mejora y productización de los componentes de la arquitectura técnica., • Definir y supervisar estándares, reglas, guías, arquitecturas de referencia y cookbooks con el objetivo de reducir la carga cognitiva de los equipos de ingeniería., • Industrializar el uso de agentes AI mediante capacidades comunes de harnessing, garantizando escalabilidad, resiliencia, observabilidad y operación segura en entornos Enterprise., • Configurar y optimizar intents, entities, slots, contexto, flujos, desambiguación, fallback y handoff a agente humano., • Preparar y mantener datasets conversacionales: limpieza, etiquetado, versionado y control de calidad., • Definir y ejecutar evaluación técnica: precisión/recall de intents, confusión, cobertura, y evaluación de LLM (rubrics, human eval, safety checks)., • Integrar el agente con sistemas internos mediante MCPs, APIs o Bases de Conocimiento empresariales., • Implementar controles de seguridad y cumplimiento: redacción de PII, control de accesos, logging/auditoría, retención y políticas internas., • Experiencia mínima de 5 años en desarrollo de software y participación en proyectos tecnológicos en entornos productivos, incluyendo diseño, implementación, integración, mantenimiento y evolución de soluciones orientadas a negocio., • Experiencia liderando soluciones tecnológicas, guiando equipos de ingeniería y usando metodologías agile., • Imprescindible experiencia y altos conocimientos en lenguaje Python., • Experiencia en IA aplicada, NLP, software engineering, data o automatización en entornos productivos., • Experiencia hands‑on construyendo y manteniendo chatbots/voicebots en producción (web/app/WhatsApp/IVR)., • Experiencia con LLMs en casos reales: prompting, RAG/búsqueda semántica, evaluación de calidad, guardrails y mitigación de alucinaciones., • Experiencia en analítica y monitorización: instrumentación de eventos, logs, dashboards y métricas., • Experiencia integrando con MCPS, APIs REST/webhooks y sistemas corporativos., • Experiencia con plataformas conversacionales (al menos una): Dialogflow, Azure Bot Framework, Amazon Lex, IBM Watson Assistant, Genesys, LivePerson, Kore.ai, Cognigy (deseable)., • Conocimiento de prácticas MLOps/LLMOps (deseable): versionado, despliegues, monitorización, rollback., • Experiencia en entornos regulados / sensibilidad a seguridad y privacidad (PII, GDPR) (deseable)., • Grado en Ingeniería Informática/Teleco, Matemáticas/Estadística, Ciencia de Datos, Física o similar., • Máster/posgrado en IA, Data Science, NLP, Ingeniería de Software (deseable)., • Certificaciones (deseables): Cloud Fundamentals (AWS/Azure/GCP), NLP/Conversational AI (cualquier vendor reconocido), Scrum/Agile (PSM/CSM), Responsible AI / Seguridad (valorable)., • Español: nativo o equivalente. (Obligatorio), • Inglés: C1 (documentación técnica, reuniones con proveedores, coordinación internacional). (Preferido), • NLP: intent classification, entity extraction, slot filling, diálogo basado en reglas + ML., • LLM: prompting, RAG, embeddings, evaluación de respuestas, guardrails, safety filters., • Programación: Python y/o JavaScript/TypeScript (valorable), Git, tests básicos., • Integración: MCPS, APIs REST, OAuth/SSO (conceptos), webhooks, Postman., • Datos: SQL básico/intermedio, preparación de datos, etiquetado, versionado., • Knowledge management: KB, taxonomías, versionado de contenidos, búsqueda semántica., • Calidad: test cases conversacionales, regresión, UAT, validación de edge cases., • Herramientas: Jira/Confluence, CI/CD (deseable)., • Pensamiento analítico y resolución de problemas (debugging orientado a causa raíz)., • Capacidades de liderazgo técnico., • Comunicación clara con perfiles técnicos y negocio; documentación ordenada., • Orientación a calidad y experiencia de cliente; atención al detalle., • Autonomía y ownership; capacidad de influir en la priorización de un backlog., • Trabajo en equipo y colaboración transversal (IA, IT, CX, operaciones, compliance)., • Adaptabilidad y aprendizaje rápido en tecnologías emergentes., • Oportunidades globales y amplias trayectorias profesionales., • Flexibilidad con modelos de trabajo híbridos y horarios flexibles., • Acceso a cursos en plataformas y al espacio de aprendizaje global Santander Open Academy., • Salario competitivo con bonos basados en el desempeño., • Condiciones bancarias preferenciales, tasas de interés especiales en préstamos, seguros de vida y más., • Programa global de bienestar BeHealthy promoviendo el bienestar holístico., • Apoyo para el cuidado de niños y programas familiares adaptados., • Programa Santander Contigo con servicios de asesoría legal, emocional y administrativa., • Membresía de gimnasio/WellHub, centros médicos en instalaciones, subsidio de comidas, estacionamiento y transporte desde varios puntos de Madrid., • Descuentos y ofertas exclusivas para empleados. Santander se enorgullece de ser una organización donde hay igualdad de oportunidades sin importar la edad, el género, la discapacidad, el estado civil, la raza, la religión o la orientación sexual. Estamos comprometidos a proporcionar un proceso de solicitud inclusivo y accesible para todos los candidatos. #J-18808-Ljbffr

TSB Bank busca un Tech Lead para agentes conversacionales que lidere la implementación y evolución de chat/voz en producción en Madrid. Gestionarás patrones de diseño, guías técnicas y la calidad de la plataforma, alineando a squads y arquitecturas. Se valorará experiencia en Python, IA aplicada y soluciones NLP, con foco en seguridad, monitorización y escalabilidad. Trabajo híbrido en entorno enterprise y colaboración internacional. #J-18808-Ljbffr

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o Saa S. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Who we are ¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación. About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long‑term user relationships that grow loyalty to Stripe and Stripe products Work cross‑functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user‑facing teams as part of a larger effort to support users on Stripe Lead user‑facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user‑facing content for long‑term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. xcskxlj The preferred qualifications are a bonus, not a requirement. Minimum requirements Minimum 3 years of experience in enterprise‑level client‑facing work Strong product sense and a drive to solve difficult, user‑related problems Strong written and verbal communication skills in English Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and ability to explain API concepts to the largest and most technical Stripe customers Familiarity with SQL and the ability to build basic queries and modify more complex ones Strong technical troubleshooting skills and comfort interfacing with technical teams A professional, confident, and collaborative personality as an adept client relationship manager, capable of engaging in business‑level and technical conversations at multiple levels of the organization Preferred qualifications An operations‑savvy mindset, with the ability to identify and eliminate process friction while continuing to build scalable processes Experience in small‑to‑medium‑scale project management Strong organizational skills and self‑starting mindset Experience with tools like Postman, Xcode, Python, Webhooks, and ETL Experience in the payments industry #J-18808-Ljbffr

Blip is seeking a Conversational Designer in Madrid to combine AI with UX Design practices. Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación. You will create conversational interactions across platforms like WhatsApp and Messenger. Key responsibilities include designing chat flows and analyzing user needs. The ideal candidate will have skills in UX Writing, data analysis, and experience with AI tools like Watson. Strong communication skills and fluency in English are required. xcskxlj Join a dynamic team focused on user-centered conversations and innovative solutions. #J-18808-Ljbffr

About Centific Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada. At Centific, people are at the center of our culture. We constantly seek out opportunities for people to enhance their skills, and emphasize work-life balance for all our employees. We believe that competition can bring out the very best in people – from our annual creative film and speech contests to our weekly office game tournaments, we mix work and play to engage our people and help our clients succeed. About Job Overview We are seeking a detail-oriented Data Annotator to join our dynamic team. In this role, you’ll play a crucial part in ensuring that the conversational AI model delivers a high-quality customer experience while meeting business objectives. Position addressed to more experienced resources with some proven experience in AI services. Duties and Responsibilities Verify data to improve the performance of the AI model. Review the output of the model to maintain a quality standard. Include feedback to improve the performance. Perform quality checks and supervise junior stakeholders. Requirements 1-2 years’ experience as Data Annotator in editing, product reviewing, content writing, or technical writing. Excellent writing and spelling skills of a target language. Proficiency in English for communication with internal managers and/or comprehension of the guidelines. Good oral and written English communication as well as in target language. Flexibility to respond and react to changing priorities quickly and efficiently. Highly organized with attention to detail and a commitment to quality. Ability to work independently while adhering to guidelines and workflows. Easiness to understand and manage writing customer-facing content and content management tools. Problem-solving mindset. Extensive experience with Microsoft Office 365 including Outlook, Excel, and PowerPoint. General knowledge of online communication. Ability to follow directions and perform time bound tasks accurately and efficiently and monitor other junior stakeholders’ quality. Ability to perform repetitive tasks without degradation in quality. Organized and focused enough to work independently as a role player within a team environment. Additional requirements Understanding of Chat bots Knowledge of retail/ shopping domain 1-2 years’ experience as a Data Annotator in the target language, in editing, product reviewing, content writing, or technical writing. Paid training will be provided. xcskxlj Join a growing company using technology to help tackle enterprises’ toughest challenges. #J-18808-Ljbffr

ph3Senior Software Engineer - Python (All Genders) /h3 ul liFull-time /li liDepartment: Product Tech /li liJob Level: 07 /li liCompensation: EUR 45,400 - EUR 68,000 - yearly /li /ul pWith over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus. /p pWe are looking for a bSenior /b bBackend Software Engineer /b to join our bMobile Apps Team /b, bring new features to life, and support the evolution of our services and products. You will work closely with the product owner, area architect, and your team members to clarify business needs and technical requirements and define how to best support them. In close collaboration with other teams, your team will introduce new features and improvements to the mobile apps to provide an even better experience for more than 11 millions of our customers! /p pAs our Senior Backend Software Engineer: /p ul liYou will work with your Team and Product Owner in a challenging Agile environment, collaborating closely with other teams. /li liYou will participate in the team's technical/architectural discussions and decisions. /li liYou will develop and continuously deliver applications for one of Europe's most successful pet e-commerce platforms. /li liYou will participate in the complete software development life cycle from discovery through coding, testing, deployment, and maintenance. /li /ul pYou will learn and grow your skills daily, striving for mastery using state-of-the-art technologies and practices such as AWS, Microservices, Docker, and more. /p pAt the bMobile Apps /b, our primary responsibility is the iOS and Android apps, including the services that power them. This includes all aspects of the customer journey, from onboarding, personalised home feed, wishlist, search and catalog to cart and checkout. As a rapidly growing channel, the Mobile Apps are crucial to the company's success. /p pHere are several aspects of our team and work environment that contribute to a positive and fulfilling experience: /p ul liWe work in self-organised bteams /b following bScrum /b methodology, respecting and valuing everyone’s opinion. /li liWe learn from each other and bshare knowledge /b through pair programming, code reviews, and many training opportunities. /li liWe bdeliver value /b by developing new features, maintaining existing products, and improving all the infrastructure we need, so we would also like to have a colleague who is bcross‑functional /b. /li liWe are committed to delivering high-quality products and believe bthat continuous delivery, clean code, and a DevOps /b mindset are key to achieving this goal. /li liOur team values a bfriendly /b and bcollaborative environment /b, and we greatly encourage bopen communication and teamwork /b. We believe in a team approach and do not assign blame; instead, we work together to build and maintain the system. /li liWe embrace diversity, having colleagues from over 50 countries. This means our working language is bEnglish /b. /li /ul pbThese are some of the technologies/frameworks/practices we use: /b /p ul liPython /li liJava 11+, Spring framework /li liCI/CD with Jenkins pipeline /li liAmazon Web Services and cloud deployments (S3, SNS, SQS, RDS, DynamoDB, etc.), using tools such as Terraform or AWS CLI /li liGit, Scrum, Pair Programming, Peer Reviewing /li /ul h3Your responsibilities /h3 ul liParticipate in solution investigation, estimations, planning, and alignment with other teams. /li liDesign, implement, deliver, and support backend solutions (restful web services) using micro‑services architecture. /li liWork closely with other teams to integrate their solutions into the mobile apps. /li liPromote and implement test automation (e.g., unit tests, integration tests, e2e tests and performance tests) /li liBuild and maintain CI/CD pipelines for continuous integration, development, and deployment. /li liDeploy applications on the cloud using technologies such as Docker, Kubernetes, AWS and Terraform. /li liWork closely with the team in an agile and collaborative environment. This will involve code reviews, pair programming, knowledge sharing, and incident coordination. /li liMaintain existing applications and reduce technical debt. /li /ul h3Must have: /h3 ul li6+ years of professional experience with Python; experience with Java and the Spring Framework is a plus. /li liStrong understanding of complex architecture landscapes, with the ability to independently investigate and implement new features. /li liOwnership mindset with a strong focus on delivering high-quality solutions; experience with unit testing and Test‑Driven Development (TDD). /li liExperience with DevOps tools and practices, including container orchestration, CI pipelines, monitoring and alerting, AWS, and Kubernetes. /li liInterest in contributing across the full software development lifecycle (frontend, backend, testing, and DevOps). /li liAbility to mentor junior colleagues and help structure and clarify requirements. /li liEmpathetic team player with the ability to build effective working relationships. /li liExcellent verbal and written communication skills. /li /ul h3Nice to have: /h3 ul liExperience working within Agile practices and knowledge of Agile values principles. /li liExperience working with Microservices. /li liExperience in the e-commerce domain. /li liExperience with AI‑assisted development and modern SDLC tooling: ul liTools like GitHub Copilot / Copilot Chat /li liApplying AI for code generation, refactoring, test automation, and documentation /li liUsing AI to accelerate debugging, prototyping, and architectural decisions /li /ul /li /ul pHeadquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too. /p pAdd to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. bFind out more about the specific benefits at your local office in our blog posts . /b /p pAt zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all. /p p#LI-Hybrid /p pBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply /p /p #J-18808-Ljbffr

ph3Consultor/Analista Programador/Ingeniero Software Altitude /h3 pDesde Kapres Technology estamos buscando un Perfil de bConsultor/Analista Programador/Ingeniero Software Altitude /b, para un importante cliente en Madrid. /p ul liProgramación en .NET, C# o Java para la creación de Servicios Windows y desarrollos ajustados a las necesidades del cliente y su Contact Center. /li liDesarrollo Altitude uCi 7.5 y Altitude uCi 8 (IVR, routing y script de agente CTI). /li liImplementación de IVR. /li liOptimización de flujos IVR y routing multicanal (telefonía, email, chat). /li liConfiguración e instalación de sistemas de Contact Center en plataforma de sistemas Altitude v8. /li liLenguaje de scripting ASL. /li liCreación de scripting para campañas de telemarketing en entorno de desarrollo Altitude. /li liDesarrollo procesos PL/SQL y Transact SQL. /li liIntegración de Altitude con Salesforce mediante API y Web Services. /li liAsistencia técnica. /li liAdministración básica de SQL Server y Oracle. /li liElaboración de Documentación Técnica. /li liConsultoría, asesoramiento técnico, impartición de formaciones en diferentes clientes. /li liAuditoría/Troubleshooting de campañas emisión. /li liHorario de oficina con jornada intensiva los viernes. Jornada intensiva en verano, depende del proyecto. Flexibilidad horaria. /li liActualmente, 100% teletrabajo. Cuando la situación lo permita, modelo mixto. /li liOfrecemos contrato indefinido. /li /ul h3Analista Programador - Python /SQL (Junior) /h3 h3Desarrollador/a SQL con conocimientos en visualización y presentación web (HTML/CSS/JS básico) /h3 /p #J-18808-Ljbffr

As one of the largest global entrepreneurship networks, Bridge for Billions creates and manages programs with foundations, corporations, and public entities. We have supported over 6,000 entrepreneurs in 100+ countries to thrive, generating jobs and sustainable solutions. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Recognized by Forbes 30 Under 30, Ashoka, and Acumen, we've collaborated with 100+ organizations like Coca-Cola, VISA, and the UN. In 10 years, our team has grown to 50+ people from 25 nationalities, with headquarters in Madrid, an emerging LATAM HQ in Guatemala, and remote global members. JOB MISSION The Business Development Manager (BDM) drives Bridge's LATAM growth by turning ecosystem energy into partnerships. You will manage your sub-region's pipeline, owning outreach, proposals, and negotiations in collaboration with the Regional Business Development Director (BDD), while co‑owning the revenue target. This is a hands‑on, senior‑level role combining strategic networking, social purpose, and commercial discipline. You will build relationships with funders, multilaterals, and ecosystem actors, converting them into concrete opportunities. You are expected to operate autonomously and represent Bridge at the highest level while maintaining strategic alignment. ROLES & CONTRIBUTIONS Strategic Relationship Development (25%) • Open doors with funders, governments, and ecosystem actors., • Represent Bridge credibly at senior‑level meetings and events., • Build trust and position us as experts in impact entrepreneurship., • Convert conversations into clear next steps and concrete opportunities. Consultative Sales & Opportunity Generation (25%) • Translate funder needs into concrete opportunities for Bridge., • Lead consultative conversations, managing the full cycle from contact to close., • Co‑develop tailored proposals, presentations, and budgets., • Coordinate with internal teams to design viable solutions., • Ensure timely follow‑ups and manage external consultants when applicable. Ecosystem Knowledge & Mapping (20%) • Map key impact ecosystem actors in Mexico and priority LATAM markets., • Identify active funders in areas such as social innovation, youth employment, and green economy., • Understand institutional priorities, timelines, and decision processes., • Detect funding trends and strategic spaces where Bridge should be present., • Own the LATAM pipeline in HubSpot (statuses, notes, risks, deal updates)., • Execute fast, autonomous, and clear follow‑ups., • Prioritize opportunities by strategic fit and conversion probability., • Support weekly and monthly reporting on pipeline health and metrics. Prospecting & Cold Lead Generation (10%) • Execute outbound campaigns across email, LinkedIn, and events., • Manage prospecting via HubSpot, LinkedIn Sales Navigator, and Apollo. SKILLS AND EXPERIENCE NEEDED What You Bring: You are mission‑driven, results‑oriented, and eager to scale impactful work in LATAM. Core Experience & Track Record • Experience: 5–7 years in BD, Sales, or Partnerships (startup/NGO experience is a plus)., • Track Record: Proven success closing deals of $50K–$200K+ with institutional partners., • Hands‑On Operator: Comfortable managing CRM (HubSpot) and executing direct prospecting., • Representation Skills: Strong senior‑level presence for high‑level negotiations., • Languages: Fluency in Spanish and English (Portuguese is a plus). Core Competencies • Balanced Leadership: Professional presence combined with a willingness to do the operational work., • Genuine Social Purpose: Motivated by inclusive entrepreneurship and ecosystem transformation., • Consultative Sales: Ability to diagnose needs and build proposals around partner priorities., • Real Ecosystem Knowledge: Deep understanding of LATAM impact funders and actors., • Commercial Discipline: Organized, consistent, and reliable pipeline management., • Aligned Autonomy: Able to move independently while staying aligned with Bridge's strategy. Leadership & Mindset Growth‑driven, results‑oriented, collaborative, strategic, and purpose‑led. Nice to Have Proficiency in outbound tools, program budgeting experience, public sector sales background, Portuguese skills. How We Work We look for purpose‑driven, courageous, and empathetic collaborators with a clear startup mindset. RECRUITMENT PROCESS • Initial Chat: A 30–45 minute call to discuss your interest., • Business Case: A time‑bound challenge to assess your approach., • Technical Interview: A discussion of your challenge and technical skills., • Mutual Interview: An open Q&A to ensure mutual fit., • References: Contacting two references for feedback., • Offer: A formal job offer. OFFER AND LOCATION • Location: Mexico City (CDMX)., • Duration: Full‑time permanent (initial 6‑month trial period)., • Start Date: As soon as possible., • Compensation: Salary discussed with shortlisted candidates + performance‑based sales bonus. IMPACT & TEAM • Our Vision: Reshaping entrepreneurship to be just, inclusive, and effective., • Team Dynamics: A passionate, international crew with shared values: Gumption, Courage, Grit, and Empathy., • Referral Incentive: $200 bonus for successful team referrals. GROWTH & DEVELOPMENT • Annual Global Retreats: Company‑wide retreats for alignment and leadership growth., • Personal Growth: Dedicated learning budget for training needs., • Feedback‑Centered Culture: Monthly 1‑on‑1s and comprehensive quarterly reviews. WELLBEING & TIME OFF • Vacation Days: 23 vacation days + local public holidays. xcskxlj, • Flexibility & Set‑up: Mac device provided, flexible work hours, and remote work options. #J-18808-Ljbffr

The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. Key Responsibilities • Resolve customer inquiries related to payroll processing, discrepancies, and platform usage., • Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs)., • Handle customer inquiries according to defined workflows and expectations., • Gather necessary information to diagnose payroll issues accurately using available tools, documentation, and customer information., • Escalate complex cases to senior team members following defined workflows., • Document issue details and resolution steps clearly., • Provide timely updates to customers regarding issue status and resolution timelines., • Clarify customer questions related to payroll processes or platform functionality in customer‑understandable terms., • Maintain professionalism and clarity in all written and verbal communication with customers., • Follow internal workflows and support documentation to resolve cases consistently., • Ensure accurate documentation of support tickets and case outcomes., • Adhere to defined SLAs and operational guidelines., • Identify and bring up recurring issues or gaps in documentation or processes to help improve team efficiency., • Build foundational understanding of payroll concepts and processes., • Learn payroll rules and compliance considerations in supported regions., • Seek guidance from senior team members when encountering unfamiliar issues.Location EMEA Start Date As soon as possible Benefits • Work from anywhere, • Flexible paid time off, • Flexible working hours (async), • 16 weeks paid parental leave, • Mental health support services, • Stock options, • Learning budget, • Home office budget and IT equipment, • Budget for local in‑person social events or co‑working spacesEqual Employment Opportunity Statement Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under‑represented group to apply, but we prioritize a sense of belonging. We have four ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply. xcskxlj As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data if you choose to. #J-18808-Ljbffr

ppWe\u2019re hiring a bTalent Acquisition Partner /b to support our client, hiring across bEMEA. /b /p /brpIt\u2019s a broad role covering go-to-market and sales roles. /p /brpThis is a bHybrid /b role with some office time in bMadrid (3 days per week). /b /p /brpYou\u2019ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this bEnterprise /b client. /p /brh3What You\u2019ll Do /h3 /brul /brliOwn end-to-end hiring across several key business areas /li /brliManage the data as we hire, looking for more than just activity - helping managers make better decisions /li /brliBuild trusted partnerships with hiring managers /li /brliSource top talent through creative and strategic methods /li /brliDeliver a seamless, high-quality candidate experience /li /brliDrive continuous improvement in how we hire /li /brliHelp build out recruitment strategies that will support hiring over the next 12 to 24 months /li /br /ul /brh3What You Bring /h3 /brul /brlib5+ years /b in full-cycle recruitment /li /brliConfident working independently and managing stakeholders /li /brliHands-on sourcing experience across passive and active talent pools /li /brliDriven, adaptable, and outcomes-focused /li /brliBuild real bTrust /b with our client /li /br /ul /brpThis is a bfixed-term contract /b with the chance to extend. /p /brpIf this sounds like you, apply here or message me directly. Let\u2019s chat! /p /p #J-18808-Ljbffr

Company Description At Docplanner Group, we help people live longer, healthier lives. We connect 24 million patients with 280k doctors across 13 countries through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, enabling them to focus on caring for patients. Job DescriptionResponsibilities • Lead and coordinate cross‑functional projects, ensuring alignment between stakeholders and successful execution of business initiatives., • Analyze data and processes to identify opportunities, support strategic decision‑making, and drive continuous improvement., • Act as a key point of coordination across multiple teams, anticipating dependencies, risks, and potential impacts on broader business objectives., • Build strong relationships with internal stakeholders, facilitating collaboration and influencing outcomes across different functions., • Translate business needs into actionable plans, ensuring projects are delivered effectively and aligned with organizational priorities., • Manage multiple initiatives simultaneously in a fast‑paced, international environment, balancing competing priorities and deadlines., • Foster a proactive, solution‑oriented approach, combining analytical thinking with strong execution capabilities.Qualifications, • 5+ years of experience in Business Analysis, Project Management, Business Operations, or a similar cross‑functional role., • Proven experience leading projects involving multiple stakeholders across different business functions., • Strong analytical and problem‑solving skills, with the ability to turn data into actionable insights., • Excellent stakeholder management, communication, and influencing skills, with the ability to build relationships across all levels of the organization., • Ability to see the bigger picture, connecting initiatives across teams and anticipating downstream impacts., • Experience in a fast‑growing, technology‑driven, or international environment is highly valued., • Familiarity with SQL, Python, or similar analytical solutions., • Experience leveraging AI‑powered tools to enhance productivity and streamline workflows is an advantage., • Bachelor's degree in Business, Engineering, Economics, or a related field; a Master's degree is a plus.What to Expect From Our Hiring Process, • Intro Chat – A first call with our Talent Partner to explore fit., • Hiring Manager Interview – A deeper conversation about background and experience., • Business Case – A take‑home exercise designed to understand problem‑solving approach., • Final Interview – A final conversation with another stakeholder from our Global Team., • References & Offer.Why You'll Love It Here, • Global benefits: healthcare insurance, wellness programs, time off policies., • Local perks: meal vouchers, transport allowances, extended parental leave., • Career growth opportunities across teams and projects., • A truly global team with diverse and inclusive environment., • Flexibility that works for you – remote work and flexible hours with focus on results. Please note that this is a talent pool for future Project Manager opportunities at Docplanner Group. xcskxlj ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

ph3Strength in Trust /h3pOneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. /ph3The Challenge /h3pWe are looking for an experienced Billing Analyst to address billing and collection issues with a customer‑centric approach efficiently. This role is crucial in creating the best billing experience for OneTrust customers while identifying and driving A/R process improvements. The ideal candidate will be a subject matter expert in their function and a highly effective communicator who is organized, efficient, forward‑thinking, and able to work autonomously. /ph3Your Mission /h3ulliProcess customer billings (recurring, one‑time, and professional services) and verify invoice accuracy, completeness, and timelines. /liliReview and respond to inquiries promptly to meet SLAs. /liliResearch and resolve customer inquiries related to billing disputes, ensuring timely escalation to the appropriate parties. /liliPerform miscellaneous duties and ad hoc projects as assigned. /li /ulh3You Are /h3ulliBachelor’s degree in Accounting, Finance, or a related field. /lili5+ years of experience in billing and accounts receivable. /liliExperience with Salesforce, including CPQ and associated systems, and Workday Financials is highly appreciated. /liliExperienced in a subscription‑based business preferred. /liliSkilled in customer/vendor portal management/vendor registration. /liliSomeone who thrives in a fast‑paced, intellectually stimulating environment, is well‑organized, and is able to prioritize tasks based on their importance to the business. /liliExperience with the cash application process. /li /ulh3Extra Awesome /h3ulliBuilding, developing, documenting, and maintaining process workflows /liliExperience in handling customer portals – Ariba Coupa /li /ulh3Where we Work /h3pWe are embracing an office‑first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. /ppEach role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. /ph3Benefits /h3pAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company‑paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. /ph3Resources /h3pCheck out the following to learn more about OneTrust and its people: /pulliOneTrust Careers on YouTube /lili@LifeatOneTrust on Instagram /li /ulh3Your Data /h3pYou have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. /ppRecruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to /ph3Our Commitment to You /h3pWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. /ppOneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. /p /p #J-18808-Ljbffr

pCommScope in Madrid, Spain, is seeking a Customer Service Quotes Representative to own end-to-end pricing and order processes while supporting sales and product teams. /ppYou will handle inquiries across phone, chat, and email, manage purchase orders in ERP, approve project pricing, monitor profitability, and ensure competitive positioning through accurate data and process improvements. /p #J-18808-Ljbffr

ph3AI Builder, Emerging Talent - Hebrew Market /h3 pTechnical foundation required. Builder mindset non-negotiable. /p h3What You'll Actually Be Building /h3 ul libDevelop AI agents /b that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet. /li libDesign Agent Intelligence /b: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform. /li libSupport the entire Technical Lifecycle /b: Collaborate with other Builders to architect, build, debug, and deploy high-quality, scalable production systems using bJavaScript, Python, and Apex /b. /li libDrive Strategic Impact /b: Partner with clients to turn business challenges into bagentic solutions /b. You will use your consultative skills to ensure our tech meets real-world needs. /li libIterate and Deploy /b: Test it, break it, fix it, ship it. Repeat. You will own your work from day one. /li /ul h3You're Our Builder If... /h3 ul libYou have a strong background /b in Computer Science or a related engineering discipline. /li libYou're an AI native /b who has been deep in LLMs and prompt engineering. /li liYou are fluent in bReact, TypeScript, GraphQL, Python, OOP and Real-Time Infra /b. /li libYou can hold your own in a room /b with our sales teams and customers. /li libYou write high-quality code /b and evaluate AI outputs with engineering rigor. /li libYou thrive in the group chat /b that's building something, not just talking about it. /li libYou're ready to grow faster here than anywhere else /b – nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one. /li liYou bring sharp bproblem-solving /b instincts, relentless initiative, and a get-things-done mentality. /li liYou are excited to btravel 25-50% /b of the time, working directly alongside our customers to see your code come to life in their environments. /li liYou are fluent in bHebrew and English /b. /li /ul h3Posting Statement /h3 pSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. /p /p #J-18808-Ljbffr

About Futureforce University Recruiting Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Software Engineering About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. AI Builder, Emerging Talent - Arabic Market Technical foundation required. Builder mindset non‑negotiable. Salesforce is hiring AI Builders, people who are early in their career but not early in their ambition. As part of our first‑of‑its‑kind AI Builder New Grad cohort, you'll be embedded directly with customer‑facing teams, designing, developing, and deploying agentic solutions for the world's Fortune 500. We are at the beginning of the agentic era, and you will be at the keyboard building the solutions that define how the world's largest companies operate. You'll deliver real‑time customer impact from day one. Working in a builder pod, a cross‑functional team that collaborates to design, build, and deploy AI solutions for real customers. The AI Builder Experience • AI‑Powered Development: You'll be developing real customer solutions with the best‑in‑class suite of leading‑edge AI tools: Including Cursor, Claude, and our coding products like Vibes, to accelerate development., • Dedicated Mentorship: You won't be building in a vacuum. You'll be part of a program focused on hands‑on technical skill development, shadowing opportunities, and meaningful networking. You'll be paired with a dedicated onboarding buddy and have the opportunity to partner with senior developers., • Skill Acceleration: This role is designed to develop both your technical depth and your sales skills, ensuring you can lead high‑level conversations with stakeholders. What You'll Actually Be Building • Develop AI agents that take real actions for real companies. This is not a side project. Agentforce is live, in production, running for some of the biggest companies on the planet., • Design Agent Intelligence: Design how agents think: prompts, reasoning, tool calls, and the entire architecture, leveraging AI/LLM technologies and the Agentforce platform., • Support the entire Technical Lifecycle: Collaborate with other Builders to architect, build, debug, and deploy high‑quality, scalable production systems using JavaScript, Python, and Apex., • Drive Strategic Impact: Partner with clients to turn business challenges into agentic solutions. You'll use your consultative skills to ensure our tech meets real‑world needs., • Iterate and Deploy: Test it, break it, fix it, ship it. Repeat. You will own your work from day one. You're Our Builder If... • You have a strong background in Computer Science or a related engineering discipline., • You're an AI native who has been deep in LLMs and prompt engineering., • You are fluent in React, TypeScript, GraphQL, Python, OOP and Real‑Time Infra., • You can hold your own in a room with our sales teams and customers., • You write high‑quality code and evaluate AI outputs with engineering rigor., • You thrive in the group chat that's building something, not just talking about it., • You're ready to grow faster here than anywhere else – nobody has 10 years of experience in this new frontier, which means your ideas carry real weight from day one., • You bring sharp problem‑solving instincts, relentless initiative, and a get‑things‑done mentality., • You are excited to travel 25‑50% of the time, working directly alongside our customers to see your code come to life in their environments., • You are fluent in Arabic and English. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. xcskxlj The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #J-18808-Ljbffr

Savior Artigos Texteis Lda in Spain is seeking a German-speaking tech ecosystem customer support specialist to join a multilingual team dedicated to delivering high-quality service in German. You will handle inquiries via phone, chat, and email, provide professional and empathetic assistance, follow client guidelines, and escalate complex issues when needed. xcskxlj Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación. A CRM system will be used to maintain records and support performance metrics. #J-18808-Ljbffr

Join our team as an Inside Sales Account Manager and play a key role in driving business growth through customer engagement, opportunity development, and strategic account management. In this role, you will build strong relationships with customers, identify new business opportunities, and guide sales opportunities from prospecting to close. Working closely with sales, technical, and marketing teams, you will help customers achieve their goals while contributing to sustainable revenue growth and the expansion of our market presence. Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Your daily work includes: • As an Inside Sales Specialist within Siemens Digital Industries, you will work closely with our B2B customers to provide innovative and environmentally friendly solutions through our digital channels. You play an important part contributing to overall customer happiness and achieving annual sales growth aspirations., • Direct customer interaction, including efficient consultancy on products, systems, solutions, and services for customers in Italy– with a technology enabled selling approach., • Analyzing market conditions and building a network of partners using digital communication tools such as Outreach (e.g., video conferencing, chat, e-mail)., • Developing new customers and generating additional revenue by also identifying relevant partners and decision makers., • Collaborating and working out proposals with the support of back-office teams, product experts and sales country management. You are the right candidate for this position if the following description fits you • Virtual Selling is not just a buzzword for you: You target a perfect blend of engagement (e.g. Digital Selling, virtual communication) with customers digitally to ensure outstanding customer experience., • Taking ideas and turning them into compelling stories that customers want to experience and hear by using all available digital tools excites you., • You have a passion for technology, products, and services within the area of industrial automation, and digitalization, understanding their value and the ability to help customers get the most out of our portfolio. (e.g., PLC, TIA Portal, Industrial Edge)., • Thanks to your reliable and proactive way of working and your consulting competence, you represent yourself at eye level for your customers and show the ability and confidence to work through tough situations if they arise., • Personally, you score with excellent listening skills and an outspoken, and open communication style also converting excitement over Phone or Video calls., • Language Skills: Proficiency in English and Spanish OR French, • Passion to never-stop growing, • Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge, • Eligibility to work in Spain What We Offer • Hybrid work model that supports flexibility and a sustainable work–life balance., • An environment where everyone can bring their whole self to work and feel a sense of belonging., • A workplace that values curiosity and guarantees continuous learning, with development opportunities for both personal and professional growth., • Share matching programs to become a shareholder of Siemens AG., • A wide range of flexible benefits for you and your family to enjoy. Did you know Siemens Spain has been recognized as one of LinkedIn’s Top Companies to work for in 2026? It’s more than just an award – it reflects a company where people grow, feel valued, and celebrate success together. Explore what your future at Siemens could look like! At Siemens, we value the diversity of our teams, promote equal opportunities, and foster an inclusive work environment. We welcome talent without distinction, respecting and supporting all forms of diversity. xcskxlj Our Equality Plan, in accordance with current legislation, ensures fair and transparent treatment, and reinforces our commitment to building an increasingly equitable and diverse workplace. #J-18808-Ljbffr

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customersto provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación. Job Description The Product Intelligence team serves a critical role by providing business intelligence to the organization: we synthesize data sources across the company, delivering product usage and business insights that directly shape product strategy and decision-making. We are looking for aSeniorData Engineering (TechLead) to lead our team of data engineers and to bring your experience and vision in data warehouse design, data modeling, and data visualization. We are seeking an individual with a strong data background but also an AI-first mentality, who can drive our current initiatives to leverage AI for accelerating modeling and dashboarding tasks, as well as exposing our telemetry data to stakeholders across the company in the form of an AI agent and MCP. Whatyou’lldo • Partner withtheProduct Manager to shape the roadmap, refine scope, and define clear, actionable acceptance criteria., • Own the technical architecture for data warehousing, data modeling, and data access patterns., • Lead the team technically to design, implement, deliver, andvalidatescalable data pipelines and reporting solutions., • Drive the design and evolution of the analytics layer, including semantic modeling and dashboarding within BI tools., • Define and implement an AI-first approach to data, including AI-assisted workflows for modeling, analysis, and dashboard creation., • Architect and deliver an AI-powered interface (agent) that enables stakeholders to access and explore telemetry data in a self-service manner., • Enable integration of telemetry insights into internal tools and workflows by providing andmaintainingsupporting capabilities (e.g., MCP or equivalent interfaces)., • Establish data engineering standards, best practices, and measurable quality indicators to ensure high-quality, maintainable code., • Ensure scalability, reliability, and performance of data platforms, pipelines, and analytics workloads., • Mentor and support data engineers through technical guidance, code reviews, and knowledge sharing., • Promote an agile, iterativeengineering cultureand activelycontribute toteam ceremonies.Qualifications, • Master’s degree (or equivalent) in Computer Science, Engineering, ora relatedfield., • 7+ years of experience as a Data Engineer, including at least 1 year in a Tech Lead or similar leadership role., • Strongexpertisein database design, data modeling, and handling both structured and unstructured data., • Strong systemdesign and architectural skills, with the ability to design scalable data platforms., • Proficiencyin SQL and Python, with solid experience building and maintaining ETL/ELT pipelines., • Familiarity with modern data stack tools such asdbt, AWS Lambda, Step Functions, Glue, Athena, Redshift, or similar., • Exposure to telemetry data systems and large-scale product analytics., • Experience building internal data platforms or self-service analytics solutions., • Hands-on experience withtheAWScloud platform., • Experience with data visualization tools such as Power BI,QuickSight, Tableau, or similar., • Practical knowledge of DevOps practices, CI/CD pipelines, and tools such as Git., • Experience with containerization and infrastructure tools (e.g., Docker, Terraform, Jenkins)., • Proven ability to own projects end-to-end andoperatewitha high levelof autonomy., • Excellent communication and collaboration skills, with fluency in English. AI & Advanced Capabilities • Experience building and deploying AI-powered data systems, including Retrieval-Augmented Generation (RAG) and LLM-based applications., • Familiarity with LLM frameworks (e.g.,LangChain,LlamaIndex) and integrating LLM APIs into production workflows., • Experience designing AI agents or intelligent data interfaces (e.g., chat-to-data, NL-to-SQL)., • Understanding ofsemantic data modelingto enablenatural language interaction with structured data., • Ability toevaluate, monitor, and scale AI systems, with strongarchitectural judgmentforintegrating AI into data platforms.Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. xcskxlj This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. #J-18808-Ljbffr

ppCHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. /p pWhat does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model. /p h3Job Description /h3 pWe’re looking for a strategic and data‑driven leader to drive Demand Planning across Europe, orchestrating a complex, multi‑country environment and shaping the future of demand‑led decision making at scale. /p pThis is a high‑impact role responsible for creating a single, forward‑looking and fact‑based demand view across Europe, enabling aligned commercial, supply chain, and financial decisions while accelerating transformation through data, analytics, and planning excellence. /p pReporting into senior leadership, you will act as a key business partner across Commercial, Supply Chain, and Finance, connecting stakeholders and driving standardisation, governance, and performance across the end‑to‑end planning cycle. /p h3What You’ll Lead Deliver /h3 ul liDefine and execute the European Demand Planning strategy, aligned to business growth and performance objectives /li liOwn and orchestrate the single source of truth for demand across Europe, proactively highlighting risks, opportunities, and trade‑offs /li liDrive end‑to‑end demand performance, improving forecast accuracy, reducing bias, and enabling better decision making /li liLead scenario planning and demand‑led decision support, stress‑testing assumptions in a dynamic market environment /li liEstablish and embed standardised SOP / SOE processes, governance, and ways of working across multiple countries /li liAccelerate data‑driven planning excellence, leveraging tools, analytics, and market insights /li liFacilitate and own the European Demand Review, ensuring alignment across issues, collections, and commercial outlook /li liAct as the E2E connector, influencing stakeholders across Commercial, Retail, Supply Chain, and Finance /li liBuild and develop demand planning capability, strengthening skills, accountability, and mindset across teams /li /ul h3Scope Impact /h3 ul liPan‑European scope across multiple countries and markets /li liLeadership of a team of ~9 FTE /li liDirect impact on revenue, margin, service levels, and asset productivity /li liOwnership of forecast accuracy, bias reduction, and demand planning effectiveness /li /ul h3What You’ll Bring /h3 h3Experience /h3 ul liExperience leading or embedding SOP / SOE governance, including demand review forums and decision‑making cadences /li liProven ability to drive business performance through planning /li liExperience aligning Commercial, Supply Chain, and Finance around a single set of numbers /li liBackground in FMCG, logistics or complex operational environments preferred /li liTrack record in scenario planning, trade‑offs, and decision support /li liExperience influencing senior stakeholders in a matrix organisation /li /ul h3Skills /h3 ul liBusiness acumen: challenges assumptions and turns data into actionable insight /li liAnalytical storytelling: able to simplify complexity and create clear narratives /li liPerformance mindset: focuses on outcomes, not process compliance /li liStakeholder influence: drives alignment across functions without authority /li liDecision‑making under uncertainty: uses scenarios to guide actions in volatile environments /li /ul h3Remote Type /h3 pHybrid Remote /p h3Skills to succeed in the role /h3 ul liCoaching /li liCross‑Functional Work /li liDemand Planning /li liDisruptive Thinking /li liEmotional Intelligence /li liFeedback /li liInclusive Leadership /li liInfluencing /li liLeading Change /li liLeading Customer Centric Teams /li liMentorship /li liPrioritization /li liProcess Improvements /li liProject Delivery /li liStrategic Planning /li liStrategic Thinking /li /ul h3Equal Opportunity Statement /h3 pWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. /p h3Fraudulent Misrepresentation Warning /h3 pIndividuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at /p /p #J-18808-Ljbffr

Responsibilities Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud. • Own and govern Salesforce configuration, including objects, fields, layouts, record types, search, reporting and dashboards, • Particularly Salesforce Service Cloud configuration, including Case Management, Service Console, Knowledge, Omni‑Channel, Digital Engagement, Entitlements, Milestones, queues and routing configurations, • Maintain security such as user accounts, sharing rules, user roles, user profiles, user permissions, field level security, groups, validations, • Manage mass imports, updates and exports of data, • Ensure data integrity, security and perform required audit reviews, • Design, implement and govern declarative automation architecture (Flows, approvals, assignment rules, email automation), ensuring scalability, maintainability and best practices, • Manage operational requests, change requests and troubleshoot issues, working with diverse user groups and potentially with business leaders, • Handle complex and escalated support requests, perform root‑cause analysis, and improve system stability and user experience, • Assist in conducting training to business owners for new features and help with roll‑out, • Assist in developing and maintaining documentation on processes, policies, application configuration, and help‑related materials, • Own end‑to‑end delivery of Salesforce initiatives, coordinating admins, developers and testers across design, build, testing, deployment and post‑release support, • Mentor and guide other team members, enforcing best practices during design and implementation, • Proactively lead and contribute to solution design, applying Salesforce best practices, • Optimize existing builds to reduce technical debt and improve org health and efficiency, • Manage deployments using CI/CD tools and GitHub Qualifications • Advanced working knowledge of Service Cloud (deep understanding of Omni‑Channel routing, Service Console, Case Management, Email‑to‑Case, Web‑to‑Case, Knowledge Management, Entitlements and Milestones, Digital Engagement and Chat, Embedded Messaging, Queues and Assignment Rules), • Working knowledge of relational database design concepts and data management, • Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Inspector) and good analytical skills, • Experience working with international teams, • Knowledge of agile methodology / processes, • Understanding of business processes, • Ability to troubleshoot system, process and data issues, • Strong communication skills, open to discussions, team‑oriented, with a hands‑on attitude; able to explain technical decisions to non‑technical stakeholders, • Demonstrated analytical, problem‑solving and logical skills, with the ability to lead others, • Fluent in English (additional languages are a plus in our global environment), • Mastery of advanced Salesforce features (Flows, validations, complex formulas), • Experience implementing solutions using best practices, • Experience with release management tools, • Salesforce certifications such as Salesforce Certified Administrator, Advanced Administrator, Salesforce Certified Platform App Builder, Service Cloud Consultant or Sales Cloud Bonus Points • Agentforce Specialist, Data Cloud Consultant, • Experience with API integrations, Salesforce org migrations, or hands‑on Apex development, • Familiarity with HubSpot and its integration with Salesforce in a mixed‑CRM environment, • Advanced reporting and dashboard expertise – creating insights that leadership actually use Benefits • Healthcare insurance – so you can focus on what matters, • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered, • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance, • Local perks, depending on your location: meal vouchers, transport allowances, or extended parental leave, • Career growth opportunities – learn, develop, and explore new paths across teams and projects, • A truly global team – work with talented people from around the world in a diverse and inclusive environment, • Flexibility that works for you – remote work and flexible hours, results‑focused, with optional office presence at our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

ph3Sales Development Representative (Italian/English Speaker) /h3 pMadrid, Spain /p h3Recruitment Fraud Alert /h3 pWe’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. /p h3What to know: /h3 ul liCommvault does not conduct interviews by email or text. /li liWe will never ask you to submit sensitive documents (including banking information, SSN, etc.) before your first day. /li /ul pCommvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI‑powered platform combines best‑in‑class data protection, exceptional data security, advanced data intelligence, and lightning‑fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. /p pThis role is located in Madrid, Spain. /p h3About the role: /h3 pCommvault is seeking an Italian‑speaking Sales Development Representative (SDR) who will primarily be responsible for opportunity generation and pipeline development. As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top‑line revenue growth, customer acquisition levels, and profitability. /p h3What you’ll do… /h3 ul liSourcing new sales prospects to generate curiosity about Commvault products. /li liProficient in using modern social prospecting techniques such as LinkedIn and video prospecting. /li liGetting in touch with leads gathered and cultivated by the Marketing Team to BANT qualify opportunities. /li liWork in a fast‑paced team while remaining focused on individual goals and milestones. /li liConnect with customers and prospects through inbound and outbound calling, inbound chat, and email to position Commvault solutions and identify and develop opportunities for Sales. /li liDaily tasks include outbound dialing to marketing responders and target prospects and customers, probing for active projects that align to Commvault solutions, evoking curiosity about data solutions, qualify and disqualify potential customers, and apply value propositions to specific customer scenarios and types. /li liDevelop close relationship with sales counterparts you will be supporting. /li /ul h3Who you are… /h3 ul li2 or more years of similar/related experience. /li li1 or more year(s) outstanding sales attainment in a quota‑driven, high‑demand environment. /li liIT sales or B2B SaaS experience preferred. /li liExcellent interpersonal communication skills in Italian (near native/native) and English language skills (verbal and written) and telephone presence. /li liStrong understanding of business and finance. /li liSelf‑motivated, accountable approach combined with strong sense of team collaboration. /li liAffinity for technology. /li liSFDC and SalesLoft/Outreach experience preferred. /li liDegree or equivalent experience preferred. /li /ul h3Experience that could set you apart: /h3 ul liWorking in Software‑as‑a‑Service (SaaS) Cyber Resilience, Cyber Security, Data Management or Backup and Recovery Software environments. /li /ul h3You’ll love working here because: /h3 ul liContinuous professional development, product training, and career pathing. /li liAn all‑encompassing company culture, with the opportunity to join our ERGs (Employee Resource Groups) and EAGs (Affinity Groups), which play a crucial role in championing causes and supporting communities that resonate with us. /li liA competitive compensation package and benefits. /li /ul h3How we’re working…Hybrid: /h3 pAs we continue to embrace the flexibility of both remote and in‑office work, we expect the successful applicant to be working out of our Madrid office Tuesday, Wednesday, Thursday, and attend off‑site meetings, events, partner sites as and when necessary. This approach allows us to maintain a sense of collaboration and community while also benefiting from the advantages of remote work. /p pAll applicants must live and work in the country. /p pPlease apply with an English resume. /p pCommvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. /p pCommvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to /p /p #J-18808-Ljbffr

Overview Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. As a core member of Parloa’s founding team in Madrid, you will lead the charge in building our strategic partnerships and accelerating growth across Spain and Italy. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. YOUR MISSION: As a core member of Parloa’s founding team in Madrid, you will lead the charge in building our strategic partnerships and accelerating growth across Spain and Italy. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. IN THIS ROLE YOU WILL • Identify, recruit, and grow leading Service Partners in Spain and Italy., • Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives., • Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence., • Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated., • Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals., • Stay ahead of industry trends, actively identifying new partnership opportunities to enhance Parloa’s presence in Spanish & Italian markets., • Represent Parloa at events and industry activities, positioning yourself and the company as thought leaders in Conversational AI. WHAT YOU BRING TO THE TABLE • 8+ years of experience in partner acquisition, management and channel sales within SaaS, contact center technologies, or Conversational AI., • A proven track record of building and growing partnerships in Spain and Italy, with an established network in customer service or contact center industries., • A strategic mindset with the ability to craft and execute partnership plans that deliver results., • Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders., • A proactive, self-motivated approach, thriving in a fast-paced, dynamic environment where you can make a real impact., • Excellent communication and presentation skills in Spanish, Italian and English NICE TO HAVE • Experience helping SaaS startups grow in the Spanish and Italian market., • Understanding of partner operations and the potential to support team development as we expand. WHAT'S IN IT FOR YOU? • Trailblazing Opportunity: Take the lead in building Parloa’s partner ecosystem in Spain and Italy, playing a pivotal role in our expansion and market growth., • Global Collaboration: Work closely with a supportive, international team in Berlin, London and Madrid, helping to shape our global strategy., • Flexible Work Environment: Enjoy a hybrid work model that offers the freedom to work remotely, with opportunities to collaborate in person., • Attractive Compensation Package: Competitive salary, equity options, and a performance-based bonus structure that rewards your contributions., • Professional Growth: Dedicated budget for training, conferences, and professional development to support your career progression., • Work-Life Balance: Benefit from flexible working hours, 28 days of vacation, and the opportunity to work from anywhere (workation)., • Supportive Team Culture: Join a dynamic, diverse, and inclusive team with flat hierarchies. Enjoy regular social events, a collaborative work environment, and office perks like snacks and refreshments. Your recruiting process at Parloa Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meet the team Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. xcskxlj • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. #J-18808-Ljbffr

Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self‑driving cars, where Ubuntu is the preferred development platform. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. The role of a Sales Development Representative at Canonical Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard‑working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. What your day will look like • Handle inbound customer inquiries across email, phone and chat, • Execute outbound sales & marketing campaigns, • Travel to events and conferences worldwide, presenting on booths and driving face‑to‑face marketing and sales opportunities, • Collaborate across multiple teams and senior stakeholders to drive results, • Work directly with marketing on campaigns, • Research information about prospective customers, • Generate a multi‑million pound pipeline, • Identify prospects and market trends, • Help define the processes and policies for the team, • Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities, • Accurately create, update, maintain and nurture leads on global opportunities What we are looking for in you • Excellent academic results at school and university, • Passion for business and technology, • Commitment to continuous learning and improvement – curious, flexible, scientific, • Creative problem solving and cross‑team collaboration, • Verbal and written communication skills, • Result driven with an over‑achiever spirit, • Persistence & perseverance What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. • Personal learning and development budget of 2,000USD per year, • Annual compensation review, • Recognition rewards, • Annual holiday leave, • Parental Leave, • Employee Assistance Programme, • Opportunity to travel to new locations to meet colleagues at 'sprints', • Priority Pass for travel and travel upgrades for long haul company events Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. xcskxlj Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr

ppbCBRE Project Management S.A y Turner Townsend, empresa líder mundial /b en servicios de Project Management, con más de 2.500 proyectos desarrollados en 60 países y más de 200 en España. /p pEstamos conformados por profesionales altamente cualificados, apasionados, creativos y comprometidos. ¿Te gustaría formar parte de nuestro equipo? #ThePlaceToBe /p pBuscamos un/a Cost Manager del área Project Management para proyectos de construcción de edificaciones residenciales de lujo en Madrid. /p h3Responsabilidades /h3 ul liEmitir estimación de costes del proyecto /li liEmitir el Plan de Costes de Proyecto /li liRealizar el control y seguimiento de los costes /li liPlanificar y realizar los pagos y cobros /li liColaborar en la emisión de la estrategia de compras y contrataciones /li liInformar del estado de los costes del proyecto /li liAprobar las certificaciones de pagos y emite la Solicitud de Pago para entrega al cliente /li liLiderar la emisión de los pliegos de contratación /li liApoyar en el proceso de negociación con los contratistas /li liDefinir los cierres y gestionar los contratos con contratistas y con el cliente /li liLiderar el cierre contable del proyecto /liliGestionar los posibles desvíos a los contratos /li liGestionar las demandas y los efectos legales del contrato con las entidades gubernamentales /li /ul pAdemás, la persona deberá participar y colaborar en el Sistema de Gestión implantado a través del conocimiento y puesta en práctica de: /p ul liCumplimiento de políticas de Calidad y Medioambiente. /li liAplicación del Manual de Buenas prácticas Medioambientales. /li liCumplimiento de políticas y estándares globales de SyS. /li /ul h3Requisitos del puesto /h3 pPara tener éxito en esta posición, es imprescindible aportar: /p ul liExperiencia: Mínimo 5 años de trayectoria sólida en el puesto. Se valorará el sector concreto de implantación de oficinas. /li liFormación imprescindible: /li liArquitectura o ingeniería de eficicación, informática /li liOffice 365, MS Project, AutoCad y herramientas de gestión de costes y planificación de obra. /li liInglés nivel profesional (mínimo C1). Imprescindible poder liderar reuniones con clientes en este idioma; se realizarán pruebas. /li liCompetencias Técnicas: Conocimiento y dominio profundo de la función y sus responsabilidades, de los estándares de Seguridad y Salud en obra, de los estándares de sostenibilidad. /li liTipo de construcción: residencial de lujo. /li liHabilidades Personales: Perfil proactivo, resolutivo, dinámico, creativo y organizado. /li /ul h3Beneficios /h3 ul liContrato indefinido con 23 días de vacaciones /li liPlan de formación y desarrollo con posibilidades internacionales /li liRetribución flexible de cheques guardería, restaurante, transporte, seguro médico y clases de idiomas /li liSeguro de vida para empleados con 1 año de antigüedad /li liPlataforma de consulta general, nutrición y psicología por videollamada o chat /li liPoder compartir conocimientos con compañeros de amplia experiencia y con diversas líneas de negocio /li /ul pInscribéndote en esta vacante de CBRE Project Management, autorizas a que tus datos curriculares sean compartidos con el equipo de People de TurnerTownsend (empresas ambas del grupo CBRE). /p /p #J-18808-Ljbffr

Overview CBRE Project Management S.A y Turner & Townsend, empresa líder mundial en servicios de Project Management, con más de 2.500 proyectos desarrollados en 40 países y más de 200 en España. Estamos conformados por profesionales altamente cualificados, apasionados, creativos y comprometidos. ¿Te gustaría formar parte de nuestro equipo? Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas. Estamos buscando un ENCARGADO DE OBRA para proyectos en Barcelona Funciones Soporte al área de PMO (Project Monitoring) para edificios en construcción de uso residencial, terciario e industrial. • Análisis de la documentación del proyecto y realización de informe inicial, • Monitorización de la obra: realización de visitas y elaboración de informes mensuales, • Análisis de la documentación final de obra y realización del informe final, • Asistencia técnica al cliente durante la duración del proyecto. Soporte al área de ingeniería de TDD (Technical Due Diligence) en la realización de informes técnicos de edificios construidos de uso principalmente terciario (administrativo, docente, comercial, pública concurrencia, residencial público, etc.) e industrial (naves logísticas). • Análisis de la documentación disponible., • Análisis de la normativa de aplicación., • Realización de visitas y redacción de informes técnicos (TDD). xcskxlj, • Asistencia técnica al cliente durante la duración del proyecto.Por qué unirte a CBRE Project Management, • Incorporación inmediata, • Contrato indefinido con 23 días de vacaciones, • Plan de formación, • Retribución flexible de cheques guardería, restaurante, transporte, seguro médico y clases de idiomas, • Seguro de vida para empleados con 1 año de antigüedad, • Plataforma de consulta general, nutrición y psicología por videollamada o chat, • Poder compartir conocimientos con compañeros de amplia experiencia y con diversas líneas de negocio, • Muchas oportunidades de crecer en una empresa internacional #J-18808-Ljbffr

ph3Genesys Consultant /h3 pbDepartment: /b Delivery /p pbEmployment Type: /b Full Time /p pbLocation: /b Madrid /p pbReporting To: /b Mario Barrios /p h3Description /h3 pAt Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast‑growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. /p pWe work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. /p pWe are currently looking for a passionate and enthusiastic bGenesys Cloud Consultant /b to join our Team. /p pWe look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. /p h3Key Responsibilities /h3 pThe candidate will be integrated in a high skilled team that deploys and maintains Genesys IVR’s, reporting, and omni‑channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers. /p pWork with the team to design and build: /p ul liDeployment of multi‑country projects based on Genesys Cloud with CRM solutions such as Dynamics, etc. /li liIntegrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers. /li liFlow design with Architect /li liIntegration with third‑party systems using web services /li liReport generation (real time and historic) /li liCreation and modification of scripts with Genesys Cloud /li /ul h3Skills, Knowledge Expertise /h3 pEssential: /p ul liKnowledge of the following Genesys Cloud CX tools and modules: /li liBasic configuration: agents, groups, skills, roles, etc. /li liRouting: incoming and outgoing call strategies /li liTelephony: sites, edges, trunks, outbound routes /li liScripting /li liArchitect: design of voice flows and digital channels, bot, integrations with DialogFlow, and with external systems via data actions. Data Tables. /li liData Actions: design and construction of webservices to external systems. /li liCampaigns of various types (progressive, preview, power) /li liReal‑time reporting /li liDigital channels: Email, Chat, integration with a social network (Whatsapp, Facebook, Twitter) /li liExperience working on projects /li liSpanish fluency both written and spoken /li /ul pNice to Have: /p ul liCertifications of Genesys Cloud (GCP‑CX) /li liExperience with Single Sign‑ON (SSO) /li liIntegrations with Embeddable Framework with other CRM: Salesforce, Microsoft Dynamics 365. /li liIntegration with external reporting tools (PowerBI). /li liKnowledge and exploitation of the Genesys API, Process Automation (triggers) and use of Workflows for more complex implementations. /li liKnowledge of software programming: C, Java, Javascript, .Net /li liExperience working in Support /li liExperience working with Agile Methodologies (specifically Scrum) /li /ul h3Job Benefits /h3 pThis is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. /p pBenefits may include: /p ul liPension Scheme /li liRemote/Flexible work /li liLife insurance /li liPrivate health /li liPlus many more! (Benefits are dependant on your base location.) /li /ul /p #J-18808-Ljbffr

About the job Genesys Cloud - Software Engineer ¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación. Genesys Cloud Software Engineer | International Projects Your role You will be part of an international engineering team, collaborating with Product Owners, architects, and business stakeholders to deliver scalable and efficient contact center solutions. Your Main Responsibilities Will Include • Develop and maintain customer experience flows using Genesys Cloud Architect, • Design and implement solutions using Genesys Cloud and Genesys Engage (on-premise), • Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services, • Implement routing logic, automation, and configurations for voice and digital channels, • Contribute to the integration of chat and email channels in Genesys Cloud, • Participate in integrations with WFM (Workforce Management) systems within CCaaS environments, • Create technical design documentation and process flows using Microsoft Visio, • Apply SOA (Service-Oriented Architecture) principles in system design and integrations, • Collaborate with cross-functional teams to deliver solutions aligned with business needs, • Troubleshoot issues, optimize performance, and ensure platform stability What we are looking for • 5+ years of experience working with Genesys Cloud, including Architect flows and API integrations, • Experience with:, • Genesys Cloud, • Genesys Engage (on‐premise), • Experience in:, • Integration of chat and/or email channels, • Working with WFM systems or similar integrations in CCaaS environments, • Knowledge of REST APIs and programming/scripting (JavaScript, Python, or similar), • Experience creating technical documentation and flow diagrams in Visio, • Understanding of SOA design principles, • Ability to translate business requirements into technical solutions, • Experience troubleshooting and ensuring platform stability, • Familiarity with cloud environments, security basics, and version control, • English level B2+ or higher Nice to have • Experience with real-time integrations in contact center environments, • Knowledge of event-driven architectures, • Experience with bots or conversational AI, • Exposure to CRM systems, • Certifications in Genesys Cloud or cloud providers (AWS) Soft skills • Analytical and problem-solving mindset, • Strong communication and teamwork skills, • Attention to detail, • Adaptability in dynamic environments What we offer • Opportunity to work on international cloud contact center projects, • Collaboration with experienced engineering teams, • Flexible and modern working environmentCareer growth opportunities, • Competitive compensation package Interested? If you are passionate about cloud contact center solutions, working with Genesys Cloud, and contributing to integration and automation projects in international environments, we would love to hear from you. Apply now and let's talk! Aplicamos los principios de No discriminación e igualdad (por su nacionalidad, raza u origen étnico, religión, género, estado civil, condición sexual, discapacidad, edad, etc) en todos nuestros procesos de selección de personal. xcskxlj De conformidad con lo que dispone el Reglamento (UE) 2016/679 de 27 de abril de 2016 (RGPD), la Ley Orgánica 3/2018 de 5 de diciembre (LOPDGDD) y demás normativa legal vigente en materia de protección de de Protección de Datos de Carácter Personal, le informamos que sus datos serán incorporadas a un fichero responsabilidad de Vortech PCI Group S.L. con el fin de participar en procesos de selección. Para ejercer sus derechos de acceso, rectificación, cancelación y oposición de sus datos personales (ARCO) podrá comunicarlo por escrito e indicando sus datos personales a #J-18808-Ljbffr

We are looking for a Senior SDR – B2B SaaS (HR Tech) Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación. Carol is a primary care and corporate wellbeing platform that enables employees to access digital healthcare services easily, quickly, and through one fully integrated ecosystem. Our vision is to make healthcare accessible to everyone by offering a comprehensive solution that includes video and chat medical consultations, electronic prescriptions, specialist referrals, appointment booking with top healthcare providers, and a multidisciplinary approach covering mental health, nutrition, and women's health. We’re one of Italy’s fastest‑growing startups. We’ve recently closed an €8.5M Series A funding round, completed two strategic acquisitions, and been recognized by Sifted as one of Southern Europe’s most promising startups. We’re now entering our next phase of growth, focused on scaling, strengthening, and evolving our commercial engine. What You’ll Do You'll be at the forefront of our enterprise sales growth — not just another SDR. We’re looking for someone who can: • Initiate conversations with HR Directors and C-level executives at large Spanish enterprises., • Generate and qualify sales opportunities within enterprise accounts (500+ employees) through structured, personalized multichannel outreach., • Develop bespoke prospecting sequences tailored to the corporate welfare sector, identifying the key decision-makers (HR, People, C-level) and their purchasing triggers., • Map complex organisations — with their layers of procurement, trade union dynamics and internal political landscape — and identify champions and economic buyers., • Qualify opportunities using a structured approach (CHAMP/MEDDIC) and pass on genuinely ready leads to the sales team, not just contacts., • Work closely with Account Executives and Marketing to continuously refine messaging, Ideal Customer Profiles (ICP), and outbound campaigns., • Maintain an impeccable CRM and use data to constantly improve conversion rates and the quality of the pipeline. Who You Are (mandatory) • You have at least 3-4 years of experience as an SDR or BDR, ideally selling into enterprise accounts with complex sales cycles., • You have experience selling software SaaS., • You’re familiar with the enterprise sector: you know what it means to sell to large companies, you understand procurement, multiple stakeholders and long sales cycles, and these don’t put you off., • You have an entrepreneurial and results‑driven mindset: for you, ‘no’ is information, not defeat., • You are methodical and data‑driven: you use figures to understand what works and to iterate., • You have excellent interpersonal and writing skills; you know how to open doors with messages that don’t sound like templates. Nice to have • Experience in corporate wellbeing, healthcare. xcskxlj What We Offer • Base salary between €35,000 - 45,000 depending on your experience and seniority, plus a performance‑based bonus plan. #J-18808-Ljbffr

Descripción Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. ¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. NUESTROS VALORES Nuestros valores • Iniciativa – Impulsamos la acción y la propuesta de mejoras., • Inclusión – Fomentamos un entorno diverso y colaborativo., • Innovación – Buscamos nuevos retos y apostamos por la evolución constante. Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionResponsible for executing all logistics activity for a given perimeter so CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction. Scope: all flows within the region, all plants and transporters within the region, all customers and products within the region.Key Responsibilities May Include:Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance.Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions.Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time.Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels.Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances.Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers.Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals.Take into consideration this is a 6 months contractOther Key Accountabilities:Daily Management of order processing.On Time Performance to Customers and transport quality tracking and monitoring.Supports Central in execution related incidents.Logistics Support for CHEP External Managed Service Customers.Dedicated fleets management. Route Management.Contact with local customers and third-party provider (Service Centres, D locations, PT CallCentre) to deliver CHEP orders.Local level customer collaboration execution.Short term planning to resolve urgencies.Qualifications/Experience:Supply Chain experience.Knowledge of transport planning and tendering is an advantage.Minimum bachelor’s degree or equivalent by experience.1-3 years business experience in a Supply Chain Management environment.Knowledge of CHEP, BlueYonder, SAP, BlueJay, Excel are a plus.Experience in an office environment with frequent customer and provider contacts (emails, calls).Experience in an environment with urgent requests and comfortable to manage those urgencies.Experience in an international office environment is a plus.Skills:Office 365 (Outlook, PPT, Excel, Word etc.).Ability to take initiative to drive results.SAP and Transport Management system knowledge is desirable.Languages:Essential: Spanish and English.Desired: Any other European Language.Remote TypeHybrid RemoteSkills to succeed in the roleAdaptability, Continuous Improvement, Customer Service, Empathy, Experimentation, Logistics Execution, Taking Ownership, Teamwork, Understand CustomersWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at br#J-18808-Ljbffr

OneStream Finance Reporting Specialist / Platform Owner ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. Location: Madrid, Spain I'm currently partnering with a global manufacturing organisation to identify an experienced OneStream professional to take ownership of their established OneStream environment. This is an excellent opportunity for someone who enjoys operating at the intersection of Finance and Technology, acting as the internal expert for a business-critical EPM platform whilst working closely with stakeholders across the organisation. The organisation is looking for an experienced OneStream professional to become the internal subject matter expert and primary point of contact for the platform. You will work closely with Finance teams and external partners to ensure the continued success, optimisation and development of the solution. Responsibilities • Act as the internal owner and subject matter expert for OneStream., • Support and enhance reporting, budgeting and forecasting processes., • Partner with Finance stakeholders to gather and translate business requirements., • Manage relationships with external consulting and support partners., • Drive continuous improvement and identify opportunities for platform optimisation., • Support month‑end and management reporting activities., • Coordinate future developments and enhancements., • Provide guidance and support to business users across the organisation.Requirements, • Strong hands‑on experience with OneStream., • Experience as a OneStream Administrator, Architect, Consultant, Lead Consultant or Internal Platform Owner., • Understanding of financial reporting, budgeting, forecasting or consolidation processes., • Ability to engage confidently with both technical and business stakeholders., • Strong communication and stakeholder management skills., • Experience working within global or complex organisations would be advantageous. xcskxlj If you have a strong OneStream background and are interested in learning more, lets chat! #J-18808-Ljbffr

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities—ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Training Specialist who will be responsible for developing and facilitating world‑class training for our resellers, customers, and employees—helping them unlock the full value of the Geotab product suite. If you love empowering people through learning and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Training Specialist, your key area of responsibility will be developing and delivering training programs that drive satisfaction and loyalty across Geotab’s reseller, customer, and employee audiences. You will be responsible for mapping training plans, initiating and delivering comprehensive onboarding and technical training, and adapting curricula to diverse audiences using a variety of modalities. You will also develop learning materials in line with business needs, act as a product subject matter expert, and support the implementation and utilization of Geotab’s LMS platform, myLearning. To be successful in this role you will be a strong communicator with high attention to detail, the ability to adapt to diverse audiences, and a genuine passion for enabling others to succeed. You will need to work closely with partners, customers, product management, and development teams — translating feedback and insights to continuously improve the training experience and support Geotab’s global strategic initiatives. How you'll make an impact: • Assist in mapping training plans for employees, customers and resellers., • Initiate and deliver comprehensive onboarding processes and technical training to partners and customers., • Learn and apply new delivery methods with the help of senior training specialists, adapting training curriculums (outsourced and/or in‑house) to diverse audiences., • Develop material in line with business needs., • Act as a competence guide for partners., • Assist in the successful implementation and utilization of the LMS system (myLearning) alongside internal teams., • Ensure all materials and services are available and adapted to the audience., • Maintain accurate customer interaction documentation and quality case management records., • Facilitate customer feedback and follow through., • Understand partner and customer needs and transfer the information to other Geotab teams (e.g. Product management, Development, others)., • Act as product SME within the team., • Allow partners and customers to work with Geotab products in scalable and efficient ways., • Stay up-to-date on the latest Geotab solutions., • Support Geotab global strategic initiatives., • Fluency written and verbal communication in English, Portuguese and French. What you'll bring to this role: • Degree in business, education, or a related field, or equivalent combination of education and work experience., • Experience delivering training across a variety of modalities., • Bilingual proficiency — English is required; additional languages are a plus., • Strong aptitude for learning and navigating new software platforms quickly and independently., • Excellent verbal and written communication skills, with demonstrated active listening and empathy., • High attention to detail with strong organizational skills and the ability to plan, prioritize, and execute efficiently without sacrificing quality., • Ability to proactively identify and resolve challenges independently, with a growing track record of implementing effective solutions., • Demonstrated ability to anticipate customer needs and mitigate issues before they escalate., • Thorough product knowledge orientation — able to quickly build expertise and provide accurate, informed guidance., • Collaborative team player who actively shares information and contributes to shared goals., • Ability to travel up to 25% for multiple weeks at certain global locations. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50 mb‑DL/10 mb‑UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. xcskxlj Click here to read our Privacy Notice. #J-18808-Ljbffr

ppbAt ING we are looking for Voice Interactions Expert /b /p h3Ad your role and work environment: /h3 pWe are looking for a bVoice Interactions Expert acting as Product Owner /b to lead the design and evolution of voice interaction journeys, turning business needs into scalable customer solutions in close collaboration with business and IT teams. /p pIn this role, you will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions are delivered with a strong focus on customer experience, business value, and regulatory compliance. /p pAs a Voice Interactions Expert you will report to a Business Lead. /p h3Your key responsibilities: /h3 pIn this role, you will: /p pProvide the best bcustomer experience /b by designing, mapping and constantly improving the customer journey performance in voice interactions, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. /p pComprehend, bdefine, select, and analyze data /b to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. /p pLifecycle management in order to develop, launch and maintain an attractive and compliant bvalue proposition /b in the market, providing the best customer satisfaction. Responsible for bbacklog maintenance and update, KPI reporting and stakeholders management /b, guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. /p pTranslate business needs into brequirements for the implementation /b. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. bManage dependencies, non-financial risk issues and impediments /b. Slice Epic into Features and Features into user stories that suppose an increase in value for your product and for the customer. Write User Stories being sure that they follow the INVEST model principles. Ensure the quality in the production uploads. /p pAs expert in digital experience, be proactive in the bidentification of new capabilities in our digital platform /b in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. /p h3What are we looking for? /h3 pThese are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! /p ul liMaster or bachelor’s degree with a minimum of 6 years of professional experience as Customer journey expert or Service designer working with Voice user interface and NLP tools, such as IVR and Voicebots (both NLU and GenAI). Prior experience with Twilio is a plus /li liSolid experience with a minimum of 3 years working in voice or chat virtual assistants. Experience with DialogFlow CX is a plus /li liStrong data capabilities with solid experience with a minimum of 2 years managing data and KPI reporting. Python and SQL knowledge is a plus /li liCapability of translating business needs into delivery requirements, proven experience working with IT managing delivery backlog. Prior experience as Product Owner is a plus /li liCuriosity to understand the industry, bank, and customer dynamics. /li liHigh level understanding of IT landscape (integrations, data flows, channels, architecture diagrams …) /li liStrong planning organizational skills. /li liRelevant experience managing stakeholders, both local and international teams. /li liCombination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results. /li liDriven and customer focused and results-oriented person /li liAble to work in an autonomous way, to take initiative and to make things happen with a can-do attitude /li liClear communications skills (written and oral). /li liProblem solving mindset /li liGood team player, loving to collaborate with different people /li liExcellent oral and written English skills /li liVersatility and experience in different voice assistant´s frameworks is a plus /li /ul h3What do we offer? /h3 pThe time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. /p pCheck out what is waiting for you! /p pbBe flexible my friend. /b /p pOur model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. /p pSo that thinking about what to have for lunch doesn’t take up your time or your cravings. /p pbOur house will be your home. /b /p pIn our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! /p pbHealth insurance. /b /p pFor you and all your family (spouse/partner and children). /p pbLife insurance. /b /p pWe help you protect what matters most to you. /p pbFlexible remuneration. /b /p pIn addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… /p pbFree company shuttle. /b /p pIt doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. /p pSpecial loans with more beneficial conditions. /p pSpecial mortgage conditions after 6 months working at the bank. /p pAnd you can benefit from our pension plan after 1 month with us! /p pbMore vitality and more belonging /b /p p360º care of the employee (physical, mental, social connection purpose). /p pPhysiotherapy service on site. /p pClinics with professional, world-class athletes. /p pGympass service. /p pEmployee Networks: Rainbow Lions (LGBTQI+), Leonas RIÑG. /p pInternational Remote work program. /p pWe are a team of more than 1800 people sharing one idea: bdoing our bit in helping our clients create a better future for themselves /b, by providing them with the tools they need to get where they want to go. /p pA bfully online bank /b where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with bagile methodologies /b. /p pAnd although we are based in Spain, we bare lucky to work in an international bank with presence in more than 40 countries. /b /p pWe are proud to have a diverse team, and we are committed to continue developing a culture of bDiversity, Inclusion and Belonging /bto foster a culture of bcollaboration and innovation /b that represents all collectives in the society. /p pAnd even though we look orange on the outside, bwe are green on the inside /b. Our ambition in Sustainability is bEmpowering (y)our Sustainability journey /b. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. /p pbMaking things happen, helping others be successful, always being one step ahead—that’s our DNA. /b If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! /p pAt ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. /p /p #J-18808-Ljbffr

ph3About the role /h3 pAs a Customer Care Specialist at Amenitiz, you are the primary point of contact for our customers—independent hoteliers and property owners who rely on our platform to run their business day to day. Your role is to resolve issues efficiently, build product confidence, and ensure that every customer interaction leaves them better equipped to get value from Amenitiz. This is a role for someone who combines genuine customer empathy with structured problem‑solving. You are not just answering tickets—you are helping hoteliers become self‑sufficient on a product that directly improves how they operate. /p h3Your missions /h3 ul liDeliver high‑quality support across chat, phone, and email, ensuring customers receive timely and effective assistance. /li libGuide customers /b through the platform, building their product knowledge and reducing dependency on reactive support. /li liDiagnose and resolve technical issues with a structured, efficient approach—escalating to Product and Engineering where needed. /li liBuild strong relationships with customers that contribute to satisfaction, loyalty, and long‑term retention. /li libListen actively /b and adapt your communication style to each customer's profile and level of technical familiarity. /li liMonitor customer feedback to identify recurring issues and surface opportunities to improve support processes. /li liCollaborate cross‑functionally with Product, Engineering, and Customer Success to resolve complex cases and close the feedback loop. /li liStay current on new features and product updates to ensure customers always receive accurate, relevant guidance. /li /ul h3About you /h3 ul liFluent in French (native) and strong written and verbal English. /li liA second language—ideally Spanish—is a strong plus. /li liMinimum one year of experience in a customer‑facing role—chat, phone, or email support. /li liStrong customer orientation with the ability to tailor communication to different profiles and situations. /li liA natural problem‑solver: structured in your approach, creative when needed, and calm under pressure. /li liEmpathetic and attentive—you listen to understand, not just to respond. /li liOrganised and proactive, with the ability to manage multiple open cases without losing quality or follow‑through. /li liComfortable working autonomously while collaborating effectively across teams. /li /ul h3Our offer /h3 ul liCompetitive salary with performance‑based incentives. /li liStock options—back‑loaded vesting schedule. /li liComprehensive health insurance. /li liFlexible benefits—save on meals, childcare, transportation, and training with our tailored remuneration options. /li liOn‑demand salary access—no need to wait until the end of the month. /li liAny book, purchased for you, plus access to a shared team library. /li liAn international team of 35+ nationalities based in one of Europe's leading tech hubs. /li /ul /p #J-18808-Ljbffr

Department: Delivery Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud. Employment Type: Full Time Location: Madrid Reporting To: Eduardo Campos Palarea Description We are seeking a passionate and enthusiastic AI Linguist to join our team. The AI Linguist will work within our customer service bot/AI agent development team for contact center environments, contributing across the full project lifecycle: requirements gathering, conversation design, development, unit and integration testing, deployment, and post‑production support. Responsibilities include crafting user intents, dialogue flows, prompts and guardrails, training and evaluating NLU/LLM components, and continuously optimizing performance, accuracy and customer experience in Spanish and other supported languages. Key Responsibilities Discovery & Requirements • Elicit business goals, user journeys, intents/entities, FAQs, and deflection targets with stakeholders (CX, Operations, Legal)., • Translate requirements into measurable NLU/LLM specs and acceptance criteria. Conversation & Language Design • Design intents, entities, dialogue flows, handoffs, error recovery, and tone of voice., • Author prompts, system instructions, tool‑use policies, and safety guardrails., • Create high‑quality utterance datasets, synonyms, lexical/regex patterns, and grammars. Modeling & Development • Build and fine‑tune NLU/LLM components (classification, NER, summarization, RAG over knowledge bases)., • Configure ASR/TTS for omnichannel (voice/chat/messaging)., • Implement data quality checks, PII redaction/anonymization, and prompt/content moderation. Testing & Evaluation • Define and execute unit, integration, regression, A/B, and user acceptance tests., • Evaluate with task metrics (containment, deflection, FCR, AHT impact, CSAT) and model metrics (precision/recall, F1, latency, hallucination rate). Deployment & Operations • Support CI/CD pipelines, release notes and rollback plans., • Monitor production with analytics dashboards, conversation reviews, error triage and incident response., • Drive continuous improvement via data‑driven tuning and content updates. Governance & Compliance • Ensure GDPR/LOPDGDD compliance, consent, data minimization and retention policies., • Apply Responsible AI practices (bias/fairness checks, safety red‑teaming, documentation). Cross‑Functional Collaboration • Partner with Contact Center Ops, QA, Knowledge Management, CRM teams and vendor partners., • Provide enablement materials and training for agents and supervisors. Skills Knowledge and Expertise We need you to contribute: • Participation in bot projects (voicebots, chatbots, virtual assistants, etc.) involving conversational flows, open questions, automation, NLU technologies (voice recognition, classification, voice synthesis) and generative AI., • Experience in customer relations, requirements gathering, design, validation, etc., • Experience with recognition models (SST, TTS, NLU) and their training or continuous improvement: Microsoft STT, MS LUIS/CLU, Google, Amazon, Nuance Recognizer., • Experience in improving UX at the design, development, analysis and continuous improvement levels of NLP associated with bots., • Experience in designing, writing, and improving AI prompting under different LLM models., • Ability to analyze and participate in consulting projects where customer automation bot services have been analyzed, evaluating KPIs, and a proposal for improving their systems and services has been developed. What extra would be desirable: • Development of bots or agents using generative AI technologies such as AI Agentics architecture, Google Conversational Agent with Playbooks, Google AI Studio, Gemini, OpenAI, Amazon Bedrock, Microsoft Azure AI, other AI architectures or LLMs., • Bot development using conversation technologies such as DialogFlow, Genesys Dialog Engine, Nuance Mix, Microsoft Bot Framework, and VXML., • Knowledge and experience in programming and scripting (Javascript/Node, Python, Java, bash, etc.)., • Proficiency and experience with project development tools and methodologies. IDEs, code repositories (mainly git), Agile. Benefits Benefits may include: • Pension Scheme, • Remote/Flexible work, • Life insurance, • Private health and dental care, • Cycle to work, • 28 days paid holiday a year (including three Sabio days), • LinkedIn Learning, • Plus many more (Benefits are dependent on your base location). xcskxlj The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group is unable to offer sponsorship on any roles advertised. #J-18808-Ljbffr

A leading international company is seeking Spanish-speaking candidates for a Customer Support role in Greece. ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad. Responsibilities include providing support via phone, email, and chat, and ensuring high customer satisfaction. Ideal candidates will have strong communication skills and a positive mindset. xcskxlj Full training and relocation support are provided, making this an excellent opportunity for career growth. #J-18808-Ljbffr

ppGreece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May /p pAre you a native-level Portuguese speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full‑time customer support role serving international users in Portuguese and English. /p h3bKey Responsibilities /b /h3 ul liHandle customer enquiries via phone, email, and chat /li liResolve account, service, and general support queries /li liDeliver a professional and empathetic customer experience /li liMeet quality, productivity, and compliance standards /li /ul h3bRequirements /b /h3 ul liPortuguese proficiency C2 (spoken written) /li liEnglish proficiency B2–C2 /li liCustomer service experience advantageous /li liWillingness to relocate to Athens if required /li /ul h3bWhats on Offer /b /h3 ul liSalary: EUR 1045–1100 gross per month- paid x14 (instead of the typical x12 per calendar year) /li liRemote work within Greece /li liRelocation support for Athens-based candidates /li liPaid training and long-term career growth /li /ul h3bDocuments Accepted /b /h3 ul liEU citizenship /li liFull-purpose specific-purpose work permit card /li liCertificate of Protection (refugees) /li /ul pApply via br/LinkedIn: /p /p #J-18808-Ljbffr