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ALEX & GROSS GmbH is looking for a Customer Care Agent for the Dutch market based in Barcelona. The ideal candidate will handle inquiries from Dutch-speaking B2B customers via live chat, email, and phone. Key responsibilities include supporting customers on technical questions, documenting interactions in CRM, and collaborating with various teams to enhance customer experiences. We offer a dynamic work environment with growth opportunities and a welcoming team. Excellent Dutch and English communication skills are essential for this role. #J-18808-Ljbffr

About the company Biorce is a pioneering Healthtech company dedicated to revolutionizing drug development through the power of AI. We are passionate about accelerating medical advancements and improving patient outcomes. Our team comprises seasoned clinical research professionals, data scientists, and AI experts, working collaboratively to bridge the gap between cutting‑edge technology and real‑world clinical needs. With an unwavering commitment to revolutionize healthcare, we envision a world where all patients benefit from accelerated and cost‑effective access to treatments. Biorce is poised to redefine the landscape of healthcare, shaping a future where innovation and accessibility converge for the betterment of humanity. About the role Mid‑Level AI Engineer (Generative AI & Agents) As an AI Engineer at Biorce, you will focus on building sophisticated AI systems that go beyond simple chat interfaces. You will be responsible for designing agentic workflows , managing complex state in LLM applications, and ensuring that our generative features are reliable, steerable, and scalable. Key Responsibilities Agentic Orchestration: Design and implement complex, multi‑step AI workflows using LangGraph or similar frameworks to manage state, loops, and conditional logic. Prompt Engineering & Optimization: Develop, test, and version‑control advanced prompts (Few‑shot, Chain‑of‑Thought, ReAct). Use Vertex AI's "Help me write" and prompt optimization tools to refine system instructions. RAG Pipeline Development: Build and maintain Retrieval‑Augmented Generation (RAG) pipelines, including document parsing, embedding optimization, and vector database management. LLM Evaluation (LLM‑as‑a‑Judge): Establish automated evaluation frameworks using the Vertex AI Gen AI Evaluation Service to measure hallucination rates, groundedness, and relevancy. Technical Deep‑Dive (Specific Expertise) Orchestration: LangGraph (Stateful Actors), LangChain, CrewAI, or Vertex AI Agent Builder . GCP Ecosystem: Vertex AI Studio, Cloud Run (for serverless AI apps), BigQuery (for data grounding), and Cloud Storage. Data Handling: Advanced RAG techniques (Hybrid search, Parent‑Document Retrieval, Query expansion). Ideal Candidate Profile Experience: 2/3+ years in software/ML engineering, with at least 1 year of hands‑on experience building and deploying LLM‑based applications in production. The "Agentic" Mindset: You understand that LLMs are more powerful when treated as reasoning engines within a larger system rather than just text predictors. State Management: Deep understanding of how to manage conversational state and memory in complex, non‑linear AI graphs (cycles, nodes, and edges). Software Rigor: You treat AI engineering like software engineering—applying CI/CD, unit testing for prompts, and structured logging using Cloud Trace and Cloud Logging . Why Join Us: A dynamic work environment with an international team, where collaboration and diversity thrive. Work alongside top talent, united by a shared purpose and committed to making a real impact. Comprehensive private health coverage to ensure your physical and mental well‑being. Hybrid work model offering flexibility to balance your professional and personal life. Company events to celebrate achievements and enjoy time together. Get equipped with a MacBook to enhance your productivity and work experience. Our office is pet‑friendly! You’ll likely be greeted by a few wagging tails upon arrival. -- By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy. #J-18808-Ljbffr

Overview Job Title: M365 Architect with French/Arabic or Italian Job Description: We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Responsibilities The Cloud Solution Architect will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth. Proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while delivering actionable recommendations aligned with Microsoft best practices. Drive usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365. Provide governance, compliance, and operational guidance to strengthen platform health. Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps. Required Qualifications Advanced level of English and French/Arabic or Italian Minimum 8+ years of hands-on experience with Microsoft 365 administration and optimization Microsoft 365 Apps (Office, Teams, Outlook) Experience managing and optimizing Microsoft Teams for enterprise environments Knowledge of M365 workloads (Share Point Online, Exchange Online, One Drive for Business) Network connectivity for cloud services Microsoft Endpoint Manager and device health Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards Strong ability to interpret usage analytics and design adoption strategies Understanding of Microsoft 365 health service, incidents, and operational monitoring Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations Experience in business continuity planning, incident response coordination, and process maturity assessments Excellent communication and documentation skills for technical and executive audiences Background in technical consulting or assessment-based delivery engagements Preferred Qualifications Experience with network performance tuning for Microsoft 365 workloads Copilot for M365, Copilot Chat, Copilot Agent Familiarity with Entra ID architecture and identity security best practices, including Conditional Access, MFA, and privileged access Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience Certifications Required Microsoft 365 Certified: Teams Administrator Associate (MS-700) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft Certified: Endpoint Administrator Associate (MD-102) Preferred Microsoft 365 Certified: Enterprise Administrator Expert The deadline to apply for this position is March 13. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. #J-18808-Ljbffr

We're Hiring Dutch Speakers in Greece & Portugal! Looking for your next international opportunity? Join a global team in Greece or Portugal and enjoy an amazing work-life balance while living near the coast. We're currently hiring for: Content Moderator Customer Support Locations: Greece & Portugal Work Model: On-site and remote opportunities available (within the hiring country) . What We're Looking For Fluent Dutch (C1/C2) Good English Strong communication skills EU citizenship or a valid work/residence permit for Greece or Portugal What We Offer Competitive salary Performance bonuses Paid relocation package (flight and accommodation) Housing support and relocation assistance International and multicultural work environment Excellent career growth opportunities Your Responsibilities Customer Support: Assist customers via phone, email, and chat while delivering an outstanding customer experience. Content Moderation: Review online content to ensure it complies with platform policies and community guidelines. #J-18808-Ljbffr

SAP Digital is seeking a Digital Sales Development Executive in Spain (CX) to extend our market coverage from Barcelona. You will generate new pipeline through outbound campaigns via phone, chat and email, and qualify leads using global processes. Work with a team focused on customer experience and data-driven growth to accelerate pipeline and convert aged or disqualified leads into opportunities, helping SAP customers succeed. #J-18808-Ljbffr

Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product-related questions, order processing, and technical support. Provide solutions by troubleshooting and identifying customer needs. Maintain accurate records of customer interactions in the system. Collaborate with other departments to resolve customer issues efficiently. Stay updated with company products and services to offer accurate information. Requirements Native Danish speaker with advanced English proficiency. Excellent communication and interpersonal skills, both written and spoken. User-friendly PC skills, including Office 365, CRM databases, and other internal platforms. Problem‑solving and solution‑driven mentality. Positive and motivated mindset to tackle challenging customer issues. Goal‑oriented work approach. Open‑minded to changing priorities and business processes. Affinity with accommodation platforms. Experience within customer service or contact center environments is valued. Availability to work from the office and from home (within 100km from the office). Contract Details 39h/week Full‑time contract (Monday to Sunday) with fixed working hours and 2 days off per week. Available shift: 09:00‑20:00hrs (Rotatory). Starting with a Temporary Contract that may evolve into a Permanent contract based on business needs. Holidays: 27 working days per year. Benefits Feel Good program: Spanish lessons, quizzes with prizes, and free group activities such as running, beach volleyball, roller skating, and more. Free private health insurance upon getting a permanent contract. Flexible remuneration options for nursery school and transport after the probation period. Multicultural and international working environment. Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield). Free coffee every day and free fruit once a week. Be part of an exciting, industry‑leading department with opportunities for career growth. 3 weeks of initial training and continued personal coaching. #J-18808-Ljbffr

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position At Roche, we believe the next frontier of healthcare innovation hinges on our ability to effectively connect, orchestrate, and leverage our global Clinical and Commercial Intelligence. Generative AI has moved beyond simple chat interfaces; we are building an enterprise-wide ecosystem of autonomous, reasoning, and self-improving agents to solve unprecedented challenges in the Diagnostics Commercial space. As the Lead AI Engineer, you will serve as the principal technical authority and strategic catalyst for our next-generation AI architecture. This is a high-impact, senior-level role demanding both technical excellence and strategic leadership. You will define the global blueprint for how multi-agent systems interact, orchestrate complex workflows, connect with legacy enterprise data, and execute autonomous decisions safely. Your leadership will directly transform Roche Diagnostics' commercial agility, pricing modeling, market-access strategies, and international customer engagement frameworks. The Opportunity - Define the Enterprise Blueprint: Act as the chief architect and technical visionary for Roche’s Commercial GenAI platform strategy. Design the core multi-agent orchestration blueprints, common state-management protocols, and shared tool-use boundaries across the global diagnostics enterprise. - Drive Cutting-Edge R&D to Production: Lead the technical evaluation and strategic adoption of emerging agentic paradigms (e.g., hierarchical multi-agent teams, reflection loops, knowledge semantic models, and complex orchestration architectures using frameworks like LangGraph, AutoGen, or custom orchestrators). - Champion Engineering Excellence & Governance: Establish rigorous enterprise-level standards for LLMOps and Agent-Ops. Define global frameworks for agentic benchmarking, fallback mechanics, semantic caching, automated cost containment, and guardrailing to prevent runaway autonomous loops. - Act as a Catalyst Partner: Work hand-in-hand with senior business executives, global product heads, and legal/compliance councils to transform multi-million dollar business problems into robust, highly compliant, agent-driven software realities. - Mentor and Upskill: Cultivate a world-class community of practice. While you may not have traditional direct HR reports initially, you will exert significant influence through matrixed leadership, mentoring senior developers and AI engineers across our global digital hubs. Who You Are You are a seasoned software architect and a pioneer in the AI engineering space. You possess a unique blend of deep technical mastery, architectural pragmatism, and executive-level communication skills. You thrive when translating ambiguous enterprise challenges into deterministic, scalable software systems, and you are passionately driven by the opportunity to apply AI to a business that saves lives. Education & Qualifications: - Postgraduate degree (Master’s or Ph.D. preferred) in Computer Science, Software Engineering, AI/Machine Learning, or an equivalent technical field. Technical Experience & Capabilities: - Senior Engineering Track Record: 8+ years of hands-on software engineering experience, including at least 3+ years specifically architecting, deploying, and scaling complex Generative AI and LLM workflows in enterprise production environments. - Orchestration Expertise: Deep, production-tested experience with state-management in agentic networks (e.g., building directed acyclic graphs for LLM reasoning, handling agent-to-agent negotiation loops, and implementing persistent cognitive memory). - System Design & Security: Outstanding expertise in microservices architecture, secure API orchestration, semantic routing, and cloud-native scaling (AWS/Azure/GCP). Highly proficient in advanced vector search, graph databases (e.g., Neo4j), and hybrid retrieval mechanisms. - Rigorous Evaluation Mindset: Proven track record of designing custom evaluation frameworks for non-deterministic AI systems, balancing tradeoffs between latency, execution cost, token limits, and reasoning accuracy. - Regulated Industry Acumen: Prior experience designing automated systems within highly regulated frameworks (Healthcare, Finance, or Aerospace) is highly desirable. An intimate understanding of AI safety, algorithmic bias mitigation, and data privacy compliance is required. - Influential Leadership: Exceptional ability to influence without formal authority, present complex technical roadmaps to non-technical C-suite stakeholders, and drive alignment across cross-functional matrix organizations. What We Offer At Roche, we foster an environment built on trust, psychological safety, and radical innovation. We offer an executive-level total rewards package, including highly competitive base compensation, performance-driven bonuses, comprehensive health and wellness benefits, flexible executive hybrid work arrangements, and the profound satisfaction of steering the digital transformation of a global healthcare leader. Roche is an equal opportunity employer and strictly prohibits unlawful discrimination. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

You own the pipelines and interfaces that power the Logistics Brain: heavy batch processing, durable workflows, and the dashboards customers use to chat with their data. If you love distributed systems and Postgres more than prompts, this is your role. (More into RAG and LLM reasoning? See our AI Software Engineer opening.) ABOUT OPEREIT We're building the Logistics Brain. Every year the logistics industry loses a fortune to invoices, contracts, and claims still handled by hand. Carriers like UPS, FedEx and DHL overcharge and mishandle shipments at scale, and our customers rarely have the tooling to catch it. We turn that mess into a reasoning engine that audits invoices line by line, recovers money, and closes carrier claims automatically — and our customers watch the money come back. $2.5M pre-seed, backed by Seedcamp and Yellow alongside top-tier investors in London, Paris, and Madrid. On-site in Barcelona, moving fast. You'll work in a small, high-agency team where you own problems end to end and see your code hit production the same week. WHAT YOU'LL BUILD Own the lifecycle of heavy batch uploads: reliability and observability for long-running jobs that can't afford to drop a single row. Build durable workflows on Temporal — idempotent, resumable, per-entity. Our UPS claims and ticketing automation run here. Build the public APIs and dashboards where customers explore and chat with their logistics data, fast enough to feel real-time. Optimize the data layer for volume without losing responsiveness: indexing, query plans, schema design. Turn product specs into technical design before writing code, working close to product and the business. Build the observability and alerting that lets us trust long-running jobs at scale, so failures surface before customers ever feel them. WHAT WE'RE LOOKING FOR 2–3 years building scalable backends and responsive UIs. An AI-first developer who uses agents and plugins to move fast without dropping quality. Comfortable with heavy data volumes and the batch-vs-real-time trade-offs. BONUS Workflow orchestration engines (Temporal/AWS/similar). Postgres optimization and schema design for high load. EXPLAIN (ANALYZE, BUFFERS) is your daily driver. High-growth startup experience and comfort with ambiguity. STACK COMP & PERKS Meaningful equity. We're all owners of the Logistics Brain. On-site in Barcelona. AI budget for every tool you want Top-spec hardware (MacBook) Off-sites in Spain and beyond. PROCESS Founder/engineering chat - intro, agency, ownership, the Logistics Brain. Live technical challenge on a real case (1h). Project-style, get something working. You'll use AI tools. Team fit & final sync - trade-offs and long-term vision. #J-18808-Ljbffr

Position Overview As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring the timely resolution of product access, licensing, and account issues. You will deliver an exceptional customer experience by solving problems effectively, communicating clearly, and collaborating in a fast-paced, team-oriented environment. Do you enjoy working with Windows, Microsoft Office, and CRM tools such as Salesforce to resolve customer inquiries? Bring your skills to our team — apply today! Key Responsibilities Provide multi-channel support (phone, chat, email) to customers and partners Troubleshoot product access, licensing, account, and order-related issues, ensuring timely resolution Ensure access to purchased software using internal systems and remote tools Deliver a high-quality, solution-focused customer experience Educate customers and partners through training sessions, onboarding, webinars, and self-service guidance Act as a subject matter expert on Autodesk policies, processes, and tools Support partner enablement and collaborate cross-functionally (including Sales) to resolve issues Contribute to knowledge base content and recommend process improvements Maintain professionalism and adaptability in a fast-paced environment Minimum Qualifications BSc or MSc graduate with 0–4 years of professional experience Experience using a CRM system; Salesforce preferred Willingness to work flexible shifts and overtime as needed (shift start times of 7:00 AM) Preferred Qualifications Italian, Spanish, French plus other language skills are an advantage Strong verbal and written communication skills Experience in a customer service or support environment with strong problem-solving skills Ability to manage multiple priorities in a dynamic, fast-paced environment #LI-MM2 Salary Transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging #J-18808-Ljbffr

About Moon Pay Moon Pay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30 M+ customers and 500+ ecosystem partners run on us. Licensed in the U. S. Regulated across the UK, EU, Canada, and Australia. AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters. You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together. The bar is high. The pace is real. We're building for what's next, for humans and agents. Recent recognition Forbes' America's Best Startup Employers 2026. 2nd in Crypto Services on Fortune's inaugural Crypto 100, The Sunday Times Best Places to Work two years running. Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot. About the Opportunity Own the React Native mobile experience for millions of crypto users across i OS and Android Join a small, cross-functional Experiences squad (4–6 engineers, PM, and design) where your decisions ship fast and your impact is visible Build across new product pillars as we expand our offering What You Will Do Architect and develop new and existing products and features. Work with Product Managers to come up with the best solutions and implementation plans for new features or changes to existing ones. Collaborate with other product teams to deliver and improve customer facing features. Contribute to the estimations, planning and execution of projects, features, and integrations. Integrate and work closely with external service providers to ensure smooth operation. Maintain and improve our existing codebase. Write fully tested, high quality and performant code. Work in close partnership with designers, product thinkers, and customers, to impact the lives of millions of users. About You Must-have experience and skills Extensive React Native or mobile experience at leading startups or fast growing tech companies. Confidence in developing, releasing and maintaining mobile applications in a fast paced, iterative environment. Either experience with some of our tech stack, or are confident you can cross train and up skill quickly. Nice-to-have experience Expo experiences across mobile and web. Bonus Points Open source contributions Direct experience within web3 Benefits & Perks Competitive salary package Equity package: financial freedom starts with our employees, so all employees have ownership at Moon Pay Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant Pension: employer contributions from day one Employee referral program: refer great people, earn 10 K in USDC Flexible Time Off: choose when to work and when to switch off Birthday leave: take the day off to celebrate you Enhanced parental leave: more time with family, no second thought Hybrid working schedule: work fully remotely or from your nearest Moonbase Commuter benefits: public transport to and from the office Private healthcare benefits: to protect you and your loved ones Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership Unlimited enterprise access to the latest AI tools: Claude, Chat GPT, Gemini and whatever's next Lunch credit: meals covered on the days you're in the office Home office setup allowance: build the home office of your dreams Remote working allowance: those working fully remotely get a little extra for utilities Monthly product budget and zero-fee crypto transactions $1,000 Annual training budget: we support your learning journey High Potential Program: structured development, mentorship, and stretch opportunities Regular remote company offsites: high-impact in-person sessions and hackathons Cycle to Work scheme: tax-efficient bike, gear, and safety kit (Ireland) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary (UK) #J-18808-Ljbffr

ppTechnogym inspires b70million daily users /b to train using our binnovative engaging solutions for fitness, sport and health /b. By promoting the bHealthness lifestyle /b of exercise, a balanced diet, and a positive mental approach, AI Tracking Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. /p pSuppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the bright spirit to join Technogym because you have the IMBESTIO /b! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! /p h3Your Role /h3 pWe are looking for an energetic and results-oriented Teleselling Caring, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience. /p pIn this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires. /p pYou will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat). /p h3Your Impact /h3 ul liGuarantee the achievement of quarterly inside sales targets. /li liFulfill lead generation activity aimed at increasing the customer base /li liManage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction /li liManage outbound calls to generate new business opportunities /li liSupport our Sales team in the field by scheduling visits /li liManage and nurture the CRM Database to ensure the information is accurate and up-to-date /li liCollect and share adequate market feedback with the relevant departments /li liOversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable /li /ul h3About You /h3 pIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection /p pWhat you should bring: /p ul li2-3 years’ experience in telesales or another sales/customer service role /li liBachelor’s Degree, ideally with business development experience /li liExcellent (phone) sales techniques and communication, interpersonal skills /li liExperience in working in a team in sales-oriented environments /li liOutstanding negotiation skills with the ability to resolve issues and address complaints and doubts /li liLong term customer relationship approach /li liAbility to identify process improvements /li liFluency in English /li liKnowledge of CRM management /li liInterest in and passion for technological evolution and innovation /li liKnowledge of Salesforce would be a plus /li /ul h3Technogym is an Equal Opportunities Employer /h3 pWe are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. /p pDiscover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true /p pProducts and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: Certified Electronic Mail (PEC): Company registration number at the Forlì-Cesena Register, REA Fully paid up capital Euro ,00 Siae License /p /p #J-18808-Ljbffr

A little bit about Flanks Flanks is shaking up the wealth management industry by making it simpler and way more efficient for financial institutions. Our SaaS platform is designed to help banks, family offices, and wealth managers get a full picture of their clients' financial assets—all in one place. Founded in 2019 and based in Barcelona, we've brought together a team of passionate wealth management and tech pros, all with a shared goal: to change how wealth management is done. Backed by €23 million in investment, we're growing fast, and we're not stopping anytime soon! What we stand for: People First – our team comes first. We want every Flanker to feel at home, engaged, and part of something bigger. Keep Growing – as the company grows, so should you. We're all about personal and professional development here. Think Twice, Act Once – we believe in thoughtful decisions, considering the impact on both our team and our clients before taking action. If you're looking for a place where you can grow and make an impact at a fast‑paced, exciting fintech startup, this might just be the place for you! About the role As a Mid‑Level Backend Engineer on our Tech Team, you will design, build, and optimize the data pipelines and backend services that keep clean, reliable data flowing across the entire organization. You will own the full lifecycle of data ingestion and transformation work — from understanding a business requirement through to production deployment — and directly shape the backend infrastructure that powers our data‑driven decision‑making at Flanks. What you'll do Here’s what you can expect to work on: Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from multiple disparate sources into our core systems. Write clean, efficient Python code with a strong focus on performance — applying optimal data structures and algorithms to handle high‑volume datasets reliably. Collaborate on database schema design (SQL and NoSQL) and own query performance optimization to ensure fast, accurate data access. Implement unit tests, integration tests, and data quality checks to guarantee pipeline integrity and catch issues before they reach production. Deploy and iterate on pipelines using CI/CD practices and containerization tools such as Docker, participating actively in code reviews to uphold team standards. What we'd love to see Strong Python engineering skills with a focus on performance, memory efficiency, and writing maintainable, production‑grade code. Solid experience building and operating data pipelines — ETL/ELT patterns, pipeline orchestration, and handling large‑scale data ingestion. Familiarity with both SQL and NoSQL databases, including schema design and query optimization. Comfort working autonomously — able to take a high‑level requirement, define scope, and drive it to production without heavy hand‑holding. Ability to navigate unfamiliar codebases quickly and contribute meaningfully from an early stage. Experience with CI/CD workflows and containerization (Docker or similar). Language Proficiency: Professional proficiency in both English and Spanish to collaborate effectively in our bilingual environment. If this sounds like you, we'll support your growth along the way. What we offer A full‑time, permanent contract. A salary range of €35,000 – €50,000 gross per year, based on experience. A cool office between Sants Estació and Plaça Espanya with stunning views of Barcelona. Flexible working hours and hybrid work options. Paid day off on your birthday. Weekly fresh fruit, coffee, and tea on tap. Friday happy hours after our all‑hands meetings (totally optional, of course!). Team‑building events to bond and have fun. Health insurance and flexible compensation with Alan. A digital canteen, thanks to Kombo, subsidised at 50%. A yearly training budget to keep growing. The hiring process Send us your CV, cover letter, etc. You’ll have a chat with our People Business Partner, Nicolás Guilarte. A meeting with César Benítez and the Tech Team. A technical test. Final interview to review the technical test and iron out any remaining questions. We send you an offer! We aim to keep things moving fast—ideally wrapping things up in one to four weeks. At Flanks, we believe in fostering diversity and inclusion across everything we do. We’re proud to be an equal opportunity employer, and we welcome all applications regardless of race, religion, gender, age, or disability status. Additionally, we have an Equality Plan in place to ensure fairness and inclusivity in all our policies and practices. #J-18808-Ljbffr

Work Abroad This Summer Live Where Others Vacation Job Openings Work Abroad This Summer Live Where Others Vacation About the job Work Abroad This Summer Live Where Others Vacation Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? We're hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: Relocation support : Flight and accommodation provided Welcome bonus Assistance finding housing Flexible work options : Remote, hybrid, or on-site Competitive salary with performance bonuses Diverse, inclusive teams across Europe Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: Support customers via phone, chat, and email Resolve inquiries with professionalism and positivity Provide high-quality service daily What You'll Need: Strong English skills plus one additional EU language (see list above) EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite #J-18808-Ljbffr

Your mission We are looking for a Customer Care Specialist based in Spain to give support to our users in Spain As a Customer Care Specialist, you will be responsible to provide assistance and support to customers, both players and sports clubs. The aim is to solve their inquiries in order to attain the highest level of satisfaction and comfort. Check out a video from our Customer Care Director, talking about the team: https://www.youtube.com/watch?v=sWEU78qsxRw What you’ll be doing - Respond to customer inquiries: Engage with customers primarily through written channels such as live chat and email, addressing queries from sports clubs utilizing the Playtomic booking system, as well as from players using the Playtomic app or website. - Resolve technical issues: Collaborate with our product team to accurately identify, report, and address bugs and user feedback, ensuring seamless functionality for all users. - Collaborate across teams: Work closely with country managers, Customer Success managers, the marketing team, and other departments to synergize efforts toward achieving company objectives. - Improve your skills and knowledge: Stay abreast of product updates, industry trends, and customer service best practices to continually enhance performance and effectiveness. - Adhere to policies and procedures: Maintain compliance with company policies, procedures, and guidelines related to customer care, privacy, security, and regulatory requirements. - Embrace a proactive approach: Proactively identify common issues and suggest improvements or structure new projects that can enhance Customer Experience In summary, your role is crucial in ensuring the highest level of customer satisfaction, driving product improvement to meet customer expectations, and contributing to the overall success and expansion of our company. Who you’ll be playing with You will be part of a team of 5 Customer Care Specialists in Spain and a total of 32 Global Customer Care team members! Our Ideal "Player" - Native in Spanish and very fluent English. Portuguese and italian will be a big plus - Experience in customer service - Knowledge or experience working with AI in a customer related role - A proactive and customer-oriented attitude - Tech-savvy - Based in Spain - Racket sports lover! Extra points - Located in Madrid - Experience using Zendesk as a customer support platform - Experience working at SaaS companies and business models - Excellent communication skills - Strong and responsible team player What’s in it for you - Salary: Depending on experience, to be discussed in the first meeting - Opportunity to work in a top international team - 23 days of vacation + day off on your birthday + 2 days off for Wellness days in August. - 1 additional day off per year worked. - Training budget. - Cobee benefits: Medical insurance or Restaurant card and flexible spending on food, transportation, kindergarten and more. - Gympass discounts in several plans that include gyms, personal classes, access to free apps for wellbeing, nutrition etc. - Remote work flexibility Our hiring process Last, and for you to start warming up, we want to show you whatour process looks like: - First, you'll have an introductory call with a team member to get to know each other. - Then, there’s an exercise to showcase your skills - Second interview with another team member. - Finally, you'll meet with with someone from the People team. About PLAYTOMIC We're world’s largest racket sports App for players and clubs. Our goal is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing. Since 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main world players in sports digitalization. You will find +150 co-workers around the world with headquarters in Spain and offices in Madrid, Italy, Portugal, Sweden, Finland, Belgium, UK, USA and Mexico. Take a look at our candidate playbook!

weWow in Valencia is hiring a German-speaking customer support agent to join our vibrant startup team. You will interact with customers across phone, email, chat and social media, delivering empathetic guidance and tailored solutions. You will thrive in a fast-paced environment, collaborate with an international team, and participate in initiatives to improve processes and customer satisfaction. This is a 32-hour, 4-day-per-week role with great growth potential. #J-18808-Ljbffr

We are looking for C2 German speakers to join our growing Customer Support teams in Madrid and Valencia. If you enjoy solving problems, working in a fast-paced environment, and being part of an international setting, this role is a great fit for you. You will be the first point of contact for customers, ensuring high-quality support and a smooth experience across all interactions. Responsibilities: Handle customer inquiries via chat, email, and phone Provide clear and effective support in German Collaborate with international teams to improve customer experience Maintain high service standards Contribute to process improvements Requirements: C2 level German proficiency Strong communication and problem-solving skills Customer-oriented mindset Ability to work in a fast-paced, international environment Previous customer support experience is a plus What we offer: Competitive monthly salary Monthly performance-based bonus system International and multicultural team Career growth opportunities in a global structure Office-based roles in Madrid or Valencia #J-18808-Ljbffr

Cbtalents is seeking Dutch-speaking Customer Support representatives for Madrid or Valencia. You will be the first point of contact, delivering high-quality support and an excellent user experience across all interactions. Responsibilities include handling inquiries via chat/email/phone, providing clear Dutch support, collaborating with international teams, maintaining service standards, and contributing to process improvements. #J-18808-Ljbffr

Job Overview Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market. Your Day‑to‑Day Responsibilities Become a subject matter expert on Zoho’s suite of business applications, mastering their features, configurations, and integration capabilities. Serve as a trusted technical advisor for our Spanish‑speaking customers via phone, chat, and email, providing in‑depth troubleshooting and solution guidance. Collaborate with cross‑functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions. Assist customers in configuring integrations and automations to optimize their workflows and validate proof‑of‑concept solutions. Contribute to a culture of continuous improvement by documenting best practices, refining internal processes, and sharing knowledge across teams. Maintain accurate case records and insights to help enhance both customer experience and product quality. Requirements 3–5 years of experience in technical support, SaaS support, or system administration roles. Fluent proficiency in Spanish and a strong command of English, both written and verbal (mandatory). Strong technical understanding and familiarity with SaaS environments; experience configuring integrations, automations, or API‑based workflows is an advantage. Natural ability to solve problems and analyze complex issues. Adaptable mindset and willingness to learn new product features quickly. Comfortable working in a collaborative, in‑office environment. Bonus Skills Basic programming or scripting knowledge. Experience working with REST APIs. Familiarity with database concepts. Experience configuring or troubleshooting SaaS integrations. Benefits 27 days vacation excluding public holidays and statutory holidays. Health Insurance. Company lunch provided when the employee is in the office. MacBook, mobile, and paid SIM for business use. Company‑paid travel insurance for business purposes. Opportunity to work with a global team and contribute to the growth of a leading technology company. Location: Valencia (Spain). The role requires periodic travel. Applicants must hold a national or EU passport and have valid work authorization. Successful candidates will undergo background verification in compliance with national legislation and market standards. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software! #J-18808-Ljbffr

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human‑like AI voice model. Today, we serve millions of users and thousands of businesses - from fast‑growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex‑founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher‑quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co‑working stipend. This is a builder’s role, where you’ll own both the technical depth and commercial outcomes for some of ElevenLabs’ most exciting customers across Southern Europe, sitting at the intersection of product, engineering, and revenue. You’ll get ahead of the problem. You’ll dig into how customers deploy ElevenLabs across web, mobile, and their systems, spot the problems before they do, inspire new use‑cases and own the solution end to end. You’ll own the number too: renewals, expansion and cross‑sell. Success here means driving real revenue retention and growth for your book of business. You’ll run onboarding, enablement, and growth across ElevenLabs’ full platform, core speech models, creative tools, and Agents. You’ll advise customers on production deployment, not just theory, digging into usage and performance data to catch friction early and keep adoption moving. You’ll also own commercial outcomes for a defined book of business against clear targets: Gross Revenue Retention, Net Revenue Retention, cross‑sell, and net expansion. You’ll spot expansion opportunities early, own renewals and upsells end to end, and work closely with Sales, Engineering, and CS leadership to turn technical wins into revenue. 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Southern Europe region Proven experience of owning and managing a defined Book of Business Fluent in Spanish and/or Italian (preference for both), and English Proven experience working across the Southern Europe market. Knowledge of the landscape and cultural nuances Familiarity and experience with building and deploying AI agents Strong builder mindset - you thrive in ambiguity and being a pioneer, finding ways to innovate across a full region or market to drive revenue outcomes Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs Proven experience working cross functionally with Sales, Engineering, Product, and Marketing teams Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals Excellent problem‑solving, technical, and analytical skills to address customer needs and concerns Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization Self‑motivated and able to work independently in a remote or distributed team environment This role is remote‑first, so it can be executed from anywhere in Spain or Italy. If you prefer, you can work from our office in Madrid or fully remote in Italy. #LI-Remote #J-18808-Ljbffr

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Bilingual Customer Experience Specialist Join Quince as a founding member of our Customer Experience team! As a Customer Experience Specialist and deliver thoughtful, high-quality service across phone, chat, email, and social channels by solving problems with empathy, guiding customers authentically, and sharing insights that improve our service. Grow your career with clear paths in specialization, leadership, and training while building trust and loyalty every day. This is a hybrid position based in Madrid, Spain with the ability to work in-office as business needs require. Responsibilities • Own each customer interaction from start to finish, ensuring clarity, care, and confidence., • Resolve issues with empathy, turning challenges into positive experiences., • Navigate tools efficiently while keeping the human touch., • Share insights and recurring patterns to help improve the experience., • Become a product expert to guide customers authentically. What You Bring • Digital Intelligence: Comfortable adopting new tools to enhance service., • Empathy & Brand Ambassadorship: Builds loyalty through warm, polished, and authentic interactions., • Ownership: Takes full responsibility for outcomes and anticipates customer needs., • Adaptability: Thrives amid change while maintaining calm and consistency. Growth Opportunities • Specialist Tracks: Category Expert (Home, Jewelry, Health/Wellness), • Leadership Tracks: Senior Associate → Team Lead → CX Manager, • Enablement Tracks: Quality & Training or Workforce Management Why You’ll Love Working Here • Impactful work shaping customer loyalty, • Culture of ownership and autonomy, • Continuous growth in a fast-paced premium e-commerce-brand environment, • Beautiful products, transparent pricing, and happy customers Compensation & Benefits • €14.50 hourly / €35,852.00 (Annual) with tenure-based increases every 6 months until 2 years., • Up to Monthly Target Bonus: €600.00 monthly performance bonus, • 3-week paid training and onboarding, • Set schedule with guaranteed hours Qualifications Required: • Bilingual in German and English, with the ability to service customers both verbally and written., • Minimum 2 years of customer service experience, • Proven ability to build relationships and resolve issues effectively in a remote environment while communicating clearly and professionally, • Dedicated, quiet workspace and reliable high-speed internet (75+ Mbps download / 10+ Mbps upload) WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. At Quince, we are dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. #J-18808-Ljbffr

Location: Madrid, Madrid, Spain Customer Service & Quotes Representative CommScope is a global leader in network infrastructure, providing innovative solutions for telecom and enterprise applications. We help businesses stay connected and deliver critical services across industries, and we are committed to building a better-connected world. We are looking for a candidate for a Customer Service & Quotes Representative role to be part of our dynamic team, helping deliver top-quality customer service while managing critical pricing and order processes. The candidate shall be based in Spain working 3 days a week (Tuesday, Wednesday, and Thursday) in our office and 2 days homeworking (Monday and Friday). As a Customer Service & Quotes Representative at CommScope, you will take ownership of customer inquiries, manage the end-to-end order process, and handle project-specific pricing strategies to ensure smooth operations and profitability. You will collaborate with both internal stakeholders (Sales, Product Management, Customer Service, Finance) and external business partners to ensure that orders are processed accurately, timely, and aligned with company financial targets. The role requires strong organizational skills, the ability to multitask, and a deep understanding of pricing and order management. You will handle customer inquiries via phone, chat, and email quickly and accurately. Enter and manage purchase orders in the ERP system, resolving any issues and overseeing the entire order process. Stay updated on products and market trends through training and meetings. Approve project pricing requests, manage discounts, and ensure financial targets are met. Analyze project profitability, adjust pricing, and ensure competitive positioning. Audit credit requests and provide detailed pricing analysis. Monitor competitor activity, report pricing conflicts, and collaborate on pricing tasks. Ensure the security and accuracy of pricing data, contribute to process improvements, and provide pricing updates to internal teams and stakeholders. Monitor key metrics like profitability and discounts for accurate reporting. Required Qualifications for Consideration Fluency in English is required; knowledge of Spanish, French, or other languages is considered an advantage. Proven experience in project pricing, order management, or a related field. Strong analytical skills with the ability to calculate and assess profitability and pricing. Expertise in ERP systems, MS Dynamics, SAP and data integrity management. Excellent communication skills, both verbal and written, with the ability to interact with cross-functional teams and external partners. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Detail-oriented with a high level of accuracy in pricing, data entry, and order management. Knowledge of pricing strategies and competitor analysis in a technical or production environment. Learn more about how we're on a quest to connect the future and build what's next. #J-18808-Ljbffr

¿Te apasiona ofrecer soluciones y crear experiencias excepcionales para las personas? ¡Esta es tu oportunidad para formar parte de un equipo dinámico y multicultural en Vallecas, Madrid! Si te interesa un contrato estable, disfrutas de los desafíos, tienes un nivel alto de alemán y te motiva aportar ideas para la mejora continua, ¡queremos conocerte!Funciones: Entre las funciones se incluyen, Resolver dudas e incidencias en tiempo real a través de canales como teléfono, correo electrónico, chat y plataformas internas. Gestionar tickets y casos en herramientas CRM, asegurando la trazabilidad y el cumplimiento de los estándares de servicio. Realizar un seguimiento proactivo de cada caso hasta su completa resolución, manteniendo a los clientes informados en todo momento. Identificar patrones recurrentes en las incidencias y proponer soluciones para mejorar los procesos. Requisitos: Para ser considerado/a, necesitas, Experiencia previa en atención al cliente y gestión de incidencias, preferiblemente en sectores como logística, transporte o e-commerce. Nivel alto de alemán C1, tanto oral como escrito, y dominio del español C1. Disponibilidad de incorporación inmediata. Beneficios del puesto: Ofrecemos, Contratación estable. Horario: 09:30 18:30 (un día a la semana de 10:30), 39h/semana. Presencial en Madrid. Salario de 24.710 € brutos anuales. Incorporación inmediata. Incorporarte a una empresa comprometida con la excelencia en el servicio y el desarrollo profesional de sus colaboradores/as. Ambiente laboral dinámico y multicultural, donde cada día representa una oportunidad para aprender y crecer. Formación inicial y continua para que te sientas preparado/a y apoyado/a en tu rol. Si buscas un entorno laboral que te motive, te desafíe y te permita marcar la diferencia, ¡esta es tu oportunidad! Anímate a formar parte de su equipo y a contribuir al éxito de su organización. ¡Postúlate ahora!En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Technical Support Specialist (EdTech, Salesforce) thePower, Madrid, Community of Madrid, Spain ¿Te apasiona ayudar a clientes y resolver retos técnicos? Buscamos un perfil de soporte con experiencia en Salesforce (ideal si cuentas con la certificación Salesforce Administrator ADM 201 ) para acompañar a nuestros clientes en el uso de nuestra plataforma EdTech y apoyar a otros equipos de la empresa. Tareas Dar soporte técnico de primer nivel a clientes B2B vía email, chat o videollamada. Ayudar con incidencias técnicas reportadas por nuestros estudiantes: datos faltantes, errores en la visualización del frontend, problemas con el correo electrónico y errores comunes de conexión o navegador. Diagnosticar y resolver incidencias relacionadas con la plataforma. Gestión y control del CRM (Salesforce, Hubspot). Documentar tickets e interacciones en Salesforce y Jira. Escalar casos complejos al equipo técnico cuando sea necesario. Contribuir a la creación de guías, tutoriales y documentación de soporte. Asegurar una comunicación clara y profesional con cada cliente. Dar soporte al equipo comercial y a otros departamentos como Finanzas, Marketing, Tecnología y, más frecuentemente, Experiencia del Cliente. Apoyo en la estrategia comercial: generación de informes recurrentes, ad hoc y uso de la herramienta de back‑office de la empresa. Requisitos Experiencia previa en atención al cliente o soporte técnico (B2B es un plus). Conocimientos sólidos de Salesforce . Buenas habilidades de comunicación, tanto oral como escrita. Capacidad para resolver problemas de manera estructurada y proactiva. Nivel alto de inglés y español. Deseable Certificación Salesforce Administrator (ADM 201) . Experiencia en el sector EdTech o SaaS. Conocimientos sólidos de Hubspot . Familiaridad con integraciones o herramientas de e-learning (LMS, APIs, etc.) . Conocimiento básico de HTML, CSS o entornos técnicos similares. Conocimiento básico de SQL. Beneficios Media jornada (turno de mañana) o jornada completa. 22 días de vacaciones al año: 19 días a tu elección más tu cumpleaños, el 24 de diciembre y el 31 de diciembre. Plan de retribución flexible: vales de comida, transporte, guardería y seguro médico. Acceso a todos nuestros programas como parte de la familia Power. 1.000 € anuales de presupuesto para formación: libros, cursos técnicos, eventos tecnológicos, etc. Rango salarial: según experiencia. Información del puesto Seniority level: Entry level. Employment type: Full-time. Job function: Information Technology. Industries: Education Administration Programs. #J-18808-Ljbffr

VML The Cocktail busca un/a Especialista/Arquitecto Senior de Soluciones Contact Center y CTI con profunda experiencia técnica y estratégica. Serás referente técnico para nuestro equipo, liderando la estrategia, diseño e implementación de soluciones para el contact center. Te integrarás con CRM (Salesforce), Service Voice Cloud y otras plataformas, gestionando proveedores e integraciones de canales digitales como WhatsApp, chat y redes sociales, para ofrecer la mejor experiencia a clientes y #J-18808-Ljbffr

Join us as Customer Care Manager in the Account Management team to give our French market clients the kind of support that makes them feel genuinely taken care of. You'll resolve production tickets, untangle complex problems, and help shape the way our Account Management team operates, under the guidance of Axelle , our Team Lead. What you’ll do Own client tickets end-to-end: Solve problems across chat, email, and occasional video calls for non-VIP clients in the French market. Dig into the details: Investigate account activity, company profiles, and transaction history to find the right answer, not just a quick one. Go beyond the obvious fix: Proactively recommend products or solutions based on what each client actually needs. Partner with Product and Tech: Help resolve bugs and feature requests that need cross‑functional problem‑solving. Fix what’s broken around you: Contribute to “broken windows” projects like improving CRM workflows or building better internal databases. What we’re looking for Customer‑facing experience: You’ve worked directly with clients before, in customer care or a similar role. Sharp written communication: You write clearly and professionally in French and English, across chat, email, and calls. A natural problem‑solver: You enjoy untangling tricky, ambiguous situations rather than escalating them. Curiosity that drives learning: You’re comfortable reading documentation and figuring things out independently. AI‑fluent mindset: You’re keen to use AI tools to work faster and rethink how the job gets done, not just to tick a box. Flexible availability: You’re comfortable working outside of standard office hours and on weekends when clients need support. What we can offer you Real specialization, fast: Move beyond foundation‑level work within months as you build full‑scope expertise. Trust‑based autonomy: Once trained, you’ll own your tickets and projects without anyone looking over your shoulder. A clear path forward: Foundation work here can lead into product, project ownership, or other specialized tracks. Hands‑on mentorship: You’ll be coached directly by senior teammates invested in your growth. #J-18808-Ljbffr

Your Purpose Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant, a high-performance sales role for commercially driven professionals who excel at building trust, guiding customers, and closing high-value bookings. This is a consultative, relationship-based position, where you will support customers at key decision moments, helping them choose the right cruise experience while contributing directly to conversion and revenue growth. With a strong sense of ownership and pride, you will create meaningful interactions that reflect the quality and care of MSC Cruises creating experiences that build trust and drive results. In a fast-paced, multilingual environment, you will combine commercial focus with a genuine passion for delivering exceptional customer experiences. Your Impact Expert Product Advisory Master MSC itineraries, ships, cabins, pricing logic and competitive positioning Recommend tailored solutions balancing customer needs with premium brand experience Position MSC value proposition effectively versus competitors Operational Excellence Build and grow personal client portfolio through structured follow-ups and reactivation Maintain long-term relationships driving repeat business and incremental revenue Manage accurate CRM records ensuring structured pipeline and qualified leads Adhere to schedules, performance targets, and quality guidelines set by the Hub leadership Thrive in a complex, fast-paced environment, managing customer communications across multiple channels (phone, chat, and other platforms) while maintaining high service standards Sales and Conversion Manage consultative sales conversations from initial customer interest through to booking confirmation Support customers in choosing the most suitable cruise solution based on their needs and preferences Drive booking conversion, upselling and overall commercial performance Contribute directly to individual sales and revenue targets Client Portfolio Development Build and progressively develop a personal client portfolio Maintain customer relationships over time to encourage repeat bookings and long-term value Manage structured follow-ups, reactivation opportunities and future sales potential Work on both inbound customer requests and proactive outbound contacts from existing databases and commercial campaigns Product Advisory Develop strong knowledge of MSC itineraries, ships, cabins, pricing logic and promotions Provide clear, reliable and personalized advice to customers Recommend tailored solutions while maintaining a premium customer experience Communicate the MSC value proposition effectively and credibly Final incentive mechanics and compensation details will be shared during the recruitment process Your Journey so far Experience in consultative, phone-based sales of complex or high-value products is a strong advantage Ability to manage customer conversations from initial interest through to booking confirmation Experience in building and managing a personal client portfolio (follow-ups, repeat clients, reactivation) is highly valued Previous experience in travel, hospitality or other service-oriented industries is a plus Experience in customer-facing environments such as retail, hotels, resorts, tourism, guest services, resort entertainment teams or similar roles involving direct interaction with customers will also be positively valued What Matters Most Strong commercial mindset and natural focus on conversion and results Confidence in managing customer relationships and guiding decision-making Ability to follow up, advise and close with a structured and proactive approach Comfortable working in a performance-driven environment while maintaining a high-quality customer experience Key Competences Consultative selling approach with a focus on revenue generation Good objection handling and ability to support customers in their decision process Ability to quickly learn and understand complex products and commercial dynamics Clear and professional communication aligned with a premium brand Your Essentials Fluency in English (spoken and written); additional languages are a strong advantage Full right to work in Spain Comfortable working in rotating shifts Working Hours: Availability to work rotating shifts, including evenings and weekends (opening office 12/7). Location: Valencia, Spain. Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. #J-18808-Ljbffr

ph3Work Travel Opportunity in Greece – Customer Support Agent /h3 pbLocation: /b Greece (Athens or Work From Anywhere in Greece)br/bPosition: /b Customer Support Agentbr/bLanguage: /b Spanishbr/bWork Schedule: /b Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours)br/bContract Type: /b Full-timebr/bRemote Option: /b YES (WAH – Work At Home Available) /p h3Job Description /h3 pWe are looking for bSpanish-speaking Customer Support Agents /b who want to combine an international work experience with the opportunity to live and work in bGreece /b. This role is ideal for candidates seeking a bWork Travel /b lifestyle while gaining valuable customer service experience in an international environment. /p pYour responsibilities will include: /p ul liHandling inbound customer inquiries via phone, email, or chat /li liProviding professional and friendly customer support /li liResolving issues efficiently and accurately /li liEnsuring high customer satisfaction /li /ul h3Salary Benefits /h3 ul libSalary: /b b€1,045 net/month /b /li libBonus: /b b€200 monthly performance bonus /b /li liPaid training (b10 days /b) /li liStable schedule (Monday–Friday) /li liWork-from-home option within Greece /li /ul h3Relocation Package /h3 ul lib2 weeks hotel accommodation /b /li libFlight ticket (within the EU) /b /li libAirport pickup /b /li libReal estate agency fee covered /b /li /ul pbWAH Information: /b /p ul liIf relocating, WAH location is bAthens /b /li liIf already local, WAH is possible banywhere in Greece /b /li /ul h3Requirements /h3 ul liFluent bSpanish /b (spoken written) /li liGood level of bEnglish /b /li libEU passport or valid EU work permit required /b /li liNo visa or work permit sponsorship provided /li liBasic computer skills /li liReliable internet connection /li liCustomer support experience is a plus /li /ul h3Important Notice /h3 pbThis position does NOT offer visa or work permit sponsorship. /bbr/Candidates must already have the legal right to work in Greece/EU. /p h3Why Apply? /h3 ul liLive and work in beautiful bGreece /b /li liPerfect bWork Travel /b opportunity /li liCompetitive salary + performance bonus /li liRelocation support provided /li liInternational work environment /li /ul pbApply now and start your Work Travel experience in Greece! /b /p /p #J-18808-Ljbffr

ph3Tech Lead AI Conversational Agents /h3 pLocation: Madrid (Edificio Luca de Tena) /p h3Responsibilities /h3 ul liLiderar técnicamente la implementación y evolución de agentes conversacionales (chat/voz) en producción siguiendo estándares de arquitectura, seguridad y calidad. /li liProporcionar guía a ingenieros y squads mediante la definición de patrones de diseño, cookbooks y buenas prácticas de ingeniería. /li liGestionar la deuda técnica de los productos bajo su ámbito, proporcionando input a los Product Owners e influyendo activamente en su resolución. /li liColaborar estrechamente con arquitectos, actuando como un input clave para la evolución, mejora y productización de los componentes de la arquitectura técnica. /li liDefinir y supervisar estándares, reglas, guías, arquitecturas de referencia y cookbooks con el objetivo de reducir la carga cognitiva de los equipos de ingeniería. /li liIndustrializar el uso de agentes AI mediante capacidades comunes de harnessing, garantizando escalabilidad, resiliencia, observabilidad y operación segura en entornos Enterprise. /li liConfigurar y optimizar intents, entities, slots, contexto, flujos, desambiguación, fallback y handoff a agente humano. /li liPreparar y mantener datasets conversacionales: limpieza, etiquetado, versionado y control de calidad. /li liDefinir y ejecutar evaluación técnica: precisión/recall de intents, confusión, cobertura, y evaluación de LLM (rubrics, human eval, safety checks). /li liIntegrar el agente con sistemas internos mediante MCPs, APIs o Bases de Conocimiento empresariales. /li liImplementar controles de seguridad y cumplimiento: redacción de PII, control de accesos, logging/auditoría, retención y políticas internas. /li /ul h3Experiencia profesional /h3 ul liExperiencia mínima de 5 años en desarrollo de software y participación en proyectos tecnológicos en entornos productivos, incluyendo diseño, implementación, integración, mantenimiento y evolución de soluciones orientadas a negocio. /li liExperiencia liderando soluciones tecnológicas, guiando equipos de ingeniería y usando metodologías agile. /li liImprescindible experiencia y altos conocimientos en lenguaje Python. /li liExperiencia en IA aplicada, NLP, software engineering, data o automatización en entornos productivos. /li liExperiencia hands‑on construyendo y manteniendo chatbots/voicebots en producción (web/app/WhatsApp/IVR). /li liExperiencia con LLMs en casos reales: prompting, RAG/búsqueda semántica, evaluación de calidad, guardrails y mitigación de alucinaciones. /li liExperiencia en analítica y monitorización: instrumentación de eventos, logs, dashboards y métricas. /li liExperiencia integrando con MCPS, APIs REST/webhooks y sistemas corporativos. /li liExperiencia con plataformas conversacionales (al menos una): Dialogflow, Azure Bot Framework, Amazon Lex, IBM Watson Assistant, Genesys, LivePerson, Kore.ai, Cognigy (deseable). /li liConocimiento de prácticas MLOps/LLMOps (deseable): versionado, despliegues, monitorización, rollback. /li liExperiencia en entornos regulados / sensibilidad a seguridad y privacidad (PII, GDPR) (deseable). /li /ul h3Educación /h3 ul liGrado en Ingeniería Informática/Teleco, Matemáticas/Estadística, Ciencia de Datos, Física o similar. /li liMáster/posgrado en IA, Data Science, NLP, Ingeniería de Software (deseable). /li liCertificaciones (deseables): Cloud Fundamentals (AWS/Azure/GCP), NLP/Conversational AI (cualquier vendor reconocido), Scrum/Agile (PSM/CSM), Responsible AI / Seguridad (valorable). /li /ul h3Idiomas /h3 ul liEspañol: nativo o equivalente. (Obligatorio) /li liInglés: C1 (documentación técnica, reuniones con proveedores, coordinación internacional). (Preferido) /li /ul h3Habilidades duras /h3 ul liNLP: intent classification, entity extraction, slot filling, diálogo basado en reglas + ML. /li liLLM: prompting, RAG, embeddings, evaluación de respuestas, guardrails, safety filters. /li liProgramación: Python y/o JavaScript/TypeScript (valorable), Git, tests básicos. /li liIntegración: MCPS, APIs REST, OAuth/SSO (conceptos), webhooks, Postman. /li liDatos: SQL básico/intermedio, preparación de datos, etiquetado, versionado. /li liKnowledge management: KB, taxonomías, versionado de contenidos, búsqueda semántica. /li liCalidad: test cases conversacionales, regresión, UAT, validación de edge cases. /li liHerramientas: Jira/Confluence, CI/CD (deseable). /li /ul h3Habilidades blandas /h3 ul liPensamiento analítico y resolución de problemas (debugging orientado a causa raíz). /li liCapacidades de liderazgo técnico. /li liComunicación clara con perfiles técnicos y negocio; documentación ordenada. /li liOrientación a calidad y experiencia de cliente; atención al detalle. /li liAutonomía y ownership; capacidad de influir en la priorización de un backlog. /li liTrabajo en equipo y colaboración transversal (IA, IT, CX, operaciones, compliance). /li liAdaptabilidad y aprendizaje rápido en tecnologías emergentes. /li /ul h3Benefits /h3 ul liOportunidades globales y amplias trayectorias profesionales. /li liFlexibilidad con modelos de trabajo híbridos y horarios flexibles. /li liAcceso a cursos en plataformas y al espacio de aprendizaje global Santander Open Academy. /li liSalario competitivo con bonos basados en el desempeño. /li liCondiciones bancarias preferenciales, tasas de interés especiales en préstamos, seguros de vida y más. /li liPrograma global de bienestar BeHealthy promoviendo el bienestar holístico. /li liApoyo para el cuidado de niños y programas familiares adaptados. /li liPrograma Santander Contigo con servicios de asesoría legal, emocional y administrativa. /li liMembresía de gimnasio/WellHub, centros médicos en instalaciones, subsidio de comidas, estacionamiento y transporte desde varios puntos de Madrid. /li liDescuentos y ofertas exclusivas para empleados. /li /ul h3Equal Employment Opportunity Statement /h3 pSantander se enorgullece de ser una organización donde hay igualdad de oportunidades sin importar la edad, el género, la discapacidad, el estado civil, la raza, la religión o la orientación sexual. Estamos comprometidos a proporcionar un proceso de solicitud inclusivo y accesible para todos los candidatos. /p /p #J-18808-Ljbffr

At Goodweek, we're building a next-generation AI tool designed to revolutionize business productivity. We are focusing on delivering a secure, scalable, and reliable system that supports real business use cases across different departments. The goal is to make AI practical, controlled, and truly embedded in how modern organizations operate. Goodweek is a partner-led AI Management Platform, built exclusively for our Partners: Distributors and MSPs (Managed Service Providers), who deploy it to their own clients. Our team spans across France, Spain, and the United States, and our vision is backed by 6 international investment funds. The role As as a Partner Support Manager, you will be the first point of contact for our Partners - Distributors and MSPs (Managed Service Providers) who use Goodweek to serve their own customers. You will answer their support requests and help solve any issues with our product. You will gather all the information needed to fix a problem (logs, screenshots, steps to reproduce, environment details) and send a clear report to our Product and Engineering teams. You will join live calls, or review them later on Fathom, whenever an issue comes up. You will build clear bug reports with video evidence, and follow up with Engineering until the issue is fixed. You will always keep Partners updated: on progress, on timing, and once a fix is live. Tasks - Answer requests from MSPs/Distributors by phone, email, or chat. Join live calls or watch Fathom recordings within 24 hours of the meeting. - For each issue, write a bug ticket that Engineering can act on: a short video clip, clear steps to reproduce, environment details, what should happen vs. what actually happens, and the business impact. - Run the weekly bug review meeting with Product and Engineering. Prioritize based on business impact, risk, and how often the issue happens. - Send regular updates to every MSP/Distributor affected by an issue: when a fix is ready, when a timeline changes, or when a workaround is available. - Support MSPs/Distributors during their deployment phase when something blocks progress. Help unblock them, then write a short summary of what happened. - Keep one simple dashboard of all open issues, so Sales, Enablement, and Leadership can see at a glance what's affecting which MSP/Distributor. Requirements - Bilingual (required): French and English. - 4+ years of experience in customer support, customer care, or QA, working directly with clients - ideally at a B2B SaaS company with several product integrations. - Experience with support tools like Zendesk or Intercom. - Good product knowledge and basic technical understanding. You can watch a workflow break during a call and tell if it's a network problem, an integration issue, a permissions problem, or a real bug - and describe it the right way for the team who needs to fix it. - You care about writing clear bug reports: video clip + steps to reproduce + environment details + expected vs. actual result + business impact. This is your standard, not a bonus. - Excellent written communication. You can write an update that a Distributor reads in 20 seconds and trusts. You can write a bug report that a busy engineer can act on without asking follow-up questions. - Strong people skills. You know how to build trust with MSPs/Distributors, using different channels: phone, email, chat. - Comfortable managing several things at once: pushing Engineering, supporting Distributors, and reporting to your team - sometimes within the same hour. - You like building processes and systems, rather than waiting for someone else to do it. - You use AI every day. You use Goodweek and other AI tools in your everyday work - to research, draft, prepare, and follow up faster. You stay critical of AI outputs and always review them before sending anything out. Using AI well is part of the job, not a side project. Bonus points - Experience working at a Distributor, an MSP, or in IT support - you've been on the partner's side of the table. - Experience with Fathom, Gong, or similar tools to record and clip calls. - Familiarity with Goodweek's integrations: M365, Google Workspace, Salesforce, HubSpot, Jira, Slack, Quickbooks. - Experience running bug tracking with Engineering, using Linear, Jira, or similar tools. Benefits - Health insurance provided by the employer - Flexible working hours - Hybrid remote work - Intensive hours on Fridays - Daily use of English through close collaboration with teams in the US and France - Our office is situated in a lively innovation hub, offering access to local meetups, events, and a strong professional community.

Se ofrece puesto administrativo con funciones de atención al cliente, contrato indefinido y jornada completa. Horario de lunes a jueves de 8:45 a 18:00 y viernes de 8:00 a 15:00, con salario bruto anual de 21.000 euros. Las tareas consisten en atender llamadas, gestionar incidencias por teléfono, chat y tickets, asesorar sobre procesos de homologación, guiar en la plataforma Nalanda, registrar interacciones en sistemas internos, resolver incidencias de primer nivel y hacer seguimiento hasta su cierre. También se colabora con otros departamentos y se garantiza la confidencialidad. Se requiere Educación Secundaria o Formación Profesional, al menos un año de experiencia, español nativo e inglés nivel intermedio. Es obligatorio presentar certificado de discapacidad igual o superior al 33%. Se valoran conocimientos de CRM y Microsoft, así como experiencia en gestión documental, homologación de proveedores o el sector construcción/industrial. El lugar de trabajo es Madrid.

Danish Back Office Agent or Customer Support Agent - Relocation Abroad Job Openings Danish Back Office Agent or Customer Support Agent - Relocation Abroad About the job Danish Back Office Agent or Customer Support Agent - Relocation Abroad Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from home. Languages: Danish (C1+ or higher) and English (B2+) Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required) Work Type: Permanent, full-time remote contract Signing Bonus: 5000 euro (depending on the project) Relocation Support: Includes flight, hotel accommodation for 46 weeks, and help with finding long-term housing Home Office Setup: Computer and Wi-Fi connection provided Housing Costs: A fully furnished 40 m² apartment costs approximately 250-400 euro/month depending on the location Also Available roles with room fully paid by the company (with bills and all) Paid training Medical and personal insurance International work environment Open Roles: Content Moderator: Review and ensure safe, high-quality online content Customer Support & Marketing: Assist customers via phone, email, or chat Important: These roles are available only to EU passport holders. #J-18808-Ljbffr

¿Te apasiona ofrecer soluciones y crear experiencias excepcionales para las personas? ¡Esta es tu oportunidad para formar parte de un equipo dinámico y multicultural en Madrid! Si disfrutas de los desafíos, tienes un nivel alto de portugués y te motiva aportar ideas para la mejora continua, ¡queremos conocerte! Funciones: Entre las funciones se incluyen, - Resolver dudas e incidencias en tiempo real a través de canales como teléfono, correo electrónico, chat y plataformas internas. - Gestionar tickets y casos en herramientas CRM, asegurando la trazabilidad y el cumplimiento de los estándares de servicio. - Coordinarte con equipos de operaciones, transporte y almacén para garantizar la resolución de problemas relacionados con entregas, devoluciones y reclamaciones. - Realizar un seguimiento proactivo de cada caso hasta su completa resolución, manteniendo a los clientes informados en todo momento. - Registrar y actualizar información en sistemas internos para garantizar datos precisos y reportes fiables. - Identificar patrones recurrentes en las incidencias y proponer soluciones para mejorar los procesos. Requisitos: Para ser considerado/a, necesitas, - Experiencia previa en atención al cliente y gestión de incidencias, preferiblemente en sectores como logística, transporte o e-commerce. - Nivel alto de portugués, tanto oral como escrito, y dominio del español. - Disponibilidad de incorporación inmediata - Conocimiento básico de indicadores clave de rendimiento (SLA, NPS, TMO). - Competencia digital y manejo de herramientas CRM, sistemas de ticketing y plataformas multicanal. - Conocimiento del sector logístico, especialmente en procesos de última milla, será valorado. Beneficios del puesto: Su equipo ofrece, - Contratación estable de 6 meses+indefinido. - Horario de lunes a viernes de 9.30h a 18.30h. - Salario de 18.928,65 € brutos anuales+ 1.571,35 brutos anuales (plus idiomas). - Incorporación inmediata - Incorporarte a una empresa comprometida con la excelencia en el servicio y el desarrollo profesional de sus colaboradores/as. - Ambiente laboral dinámico y multicultural, donde cada día representa una oportunidad para aprender y crecer. - Formación inicial y continua para que te sientas preparado/a y apoyado/a en tu rol. Si buscas un entorno laboral que te motive, te desafíe y te permita marcar la diferencia, ¡esta es tu oportunidad! Anímate a formar parte de su equipo y a contribuir al éxito de su organización. ¡Postúlate ahora! En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Agente de Soporte N1 UK ¿Te gustaría formar parte de una compañía tecnológica líder en el sector de la automoción y desarrollar tu carrera en atención al cliente y soporte técnico internacional? ¿Buscas una oportunidad estable donde poner en práctica tus conocimientos técnicos e idiomas? Si es así, esta oferta te interesa. Modalidad híbrida: combinamos trabajo remoto y presencial para favorecer la flexibilidad y la colaboración entre equipos. Entorno internacional: trabajarás dando soporte a clientes y usuarios del mercado británico en un entorno multicultural. Equipo: formarás parte de un equipo profesional con gran experiencia y vocación de servicio. Desarrollo profesional: tendrás la oportunidad de crecer dentro de una empresa tecnológica referente en el sector. Proyecto estable: participarás en un servicio clave para nuestros clientes y usuarios. Innovación: trabajarás con herramientas y soluciones digitales especializadas para la industria de la automoción. Buen ambiente: apostamos por la colaboración, el respeto y el trabajo en equipo. Te unirás como Agente de Soporte N1UK , y tu misión principal será ofrecer soporte de primer nivel y atención al cliente a nuestros clientes y usuarios en Reino Unido, garantizando una experiencia de servicio excelente y resolviendo incidencias relacionadas con los productos y servicios de GT Motive. ¿Qué harás? Proporcionar soporte de primer nivel sobre los productos y servicios de GT Motive. Dar soporte funcional a la herramienta SIMS LP UK. Atender consultas e incidencias de clientes a través de teléfono, correo electrónico y chat web. Gestionar el aprovisionamiento y creación de cuentas web. Registrar y realizar seguimiento de incidencias mediante herramientas de ticketing. Realizar tareas de back-office dando soporte a diferentes áreas de la compañía cuando sea necesario. ¿Qué esperamos de ti? CFGM en Sistemas Microinformáticos y Redes o CFGS en Administración de Sistemas Informáticos en Red. Para perfiles sin la formación indicada, se requiere al menos 1 año de experiencia en puestos similares de soporte técnico, helpdesk o call center. Inglés nativo (imprescindible). Español nativo (imprescindible). Alemán nivel C2 será altamente valorado. Experiencia con herramientas CRM. Experiencia con herramientas de ticketing. Experiencia en entornos de atención al cliente o call center. En GT Motive apostamos por las personas que: Se comunican de manera efectiva. Están orientadas al cliente y a los resultados. Son responsables y comprometidas. Se adaptan con facilidad a entornos cambiantes. Mantienen una alta orientación a la calidad. Son proactivas y resolutivas. Gestionan adecuadamente situaciones de presión. Demuestran empatía, escucha activa y atención al detalle. Poseen capacidad analítica para la resolución de incidencias. #J-18808-Ljbffr

Overview Join to apply for the Business Development Manager DACH role at Aexus . Shape the growth of Europe’s most exciting tech scale-ups. At Aexus we act as the external sales engine for breakthrough software and tech companies. Since 2000 our 100+ colleagues have helped 500+ start-ups turn into global players by running their international expansion activities. In this role, you’ll partner with cutting-edge software and technology companies, guiding their entry and expansion into the Benelux market. You’ll define joint go-to-market strategies, lead business planning, and manage/oversee multi-level sales cycles, from initial engagement to closing deals conducted by your team members. Get AI-powered advice on this job and more exclusive features. Role Responsibilities Your Challenge As Business Development Manager, you are responsible for the introduction of highly innovative software technology solutions. You will work on new business activities together with your partners at a strategic level. Starting from defining a joint go-to-market strategy and business planning to initiating and managing multi-level sales processes, from initial contact to closure. You will be the leading key success factor for two/three highly innovative, advanced software and technology companies. You will be assisted by the Sales Manager and our Inside Sales department. Qualifications What Do We Expect From You? You completed a (commercial) Bachelor; You have 2 – 4 years professional experience in a similar position; You speak and write (corporate) English fluently; You are a native German speaker; You are result-oriented, fully independent, love getting and taking responsibility and showing initiative; You think outside the box; You thrive under pressure; You are always on the lookout for new opportunities. Benefits What Can You Expect From Us? The chance to develop your professional sales skills; Training and certification via the Aexus Sales Academy; A nice bunch of colleagues and an Aexus-Buddy! Direct lines of communication; The opportunity to provide input and thus contribute and be part of several fast growing companies at the same time; Weekly videos, stand-ups, quarterly tech-sessions and team events; An excellent bonus scheme; A laptop and smartphone. Apply Apply now! Send us your CV and we could be having a chat this week! Get in touch with Ola Zakrzewska via email or WhatsApp if you have any questions. Job Details Seniority level: Director Employment type: Full-time Job function: Business Development Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Aexus by 2x Get notified about new Business Development Manager jobs in Barcelona, Catalonia, Spain . #J-18808-Ljbffr

ppCanonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT, and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self‑driving cars, where Ubuntu is the preferred development platform. /p h3The role of a Sales Development Representative at Canonical /h3 pCanonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard‑working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. /p h3What your day will look like /h3 ul liHandle inbound customer inquiries across email, phone, and chat /li liExecute outbound sales marketing campaigns /li liTravel to events and conferences worldwide, presenting on booths and driving face‑to‑face marketing and sales opportunities /li liCollaborate across multiple teams and senior stakeholders to drive results /li liWork directly with marketing on campaigns /li liResearch information about prospective customers /li liGenerate a multi‑million pound pipeline /li liIdentify prospects and market trends /li liHelp define the processes and policies for the team /li liLiaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities /li liAccurately create, update, maintain and nurture leads on global opportunities /li /ul h3What we are looking for in you /h3 ul liExcellent academic results at school and university /li liPassion for business and technology /li liCommitment to continuous learning and improvement – curious, flexible, scientific /li liCreative problem solving and cross team collaboration /li liVerbal and written communication skills /li liResult driven with an over‑achiever spirit /li liPersistence perseverance /li /ul h3What we offer you /h3 pYour base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. /p ul liPersonal learning and development budget of 2,000USD per year /li liAnnual compensation review /li liRecognition rewards /li liAnnual holiday leave /li liParental Leave /li liEmployee Assistance Programme /li liOpportunity to travel to new locations to meet colleagues at 'sprints' /li liPriority Pass for travel and travel upgrades for long haul company events /li /ul h3Canonical is an equal opportunity employer /h3 pWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. /p pSeniority level: Entry level /p pEmployment type: Full‑time /p pJob function: Sales and Business Development /p /p #J-18808-Ljbffr

Overtime additional earnings Full Time Field Based Role Looking for Mechanically Minded Individuals Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks. What you will do: Servicing and repair of material handling equipment in a dedicated territory and customer base – Help Crown build positive customer experiences Latest field-based mobile technology to assist you to manage your daily work schedule Inventory input on your Company allocated service van & customer sites - Deliver a professional level of service Gain experience in dealing with Australia’s top tiered customer base Join the leading forklift service business in Australia – Yes, that’s right, we are the largest forklift service provider in Australia. Initial 8 Week onboarding and industry leading training program Perform routine maintenance & complete service work – Reactive & Planned Accurately maintain important service records of work performed by you. Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you. Why Crown Equipment? Join one of the biggest and still family owned forklift brands in the world and be paid one of the industry’s best rates of pay for service technicians Looking to change career paths from other industry sectors like electrical, building sectors? Apply now! – Our training will help you transition your skills into the material handling industry! Industry leading induction period for complete preparation Uniforms, jackets, hats, beanies and PPE are all supplied Fully equipped service vans or weekly tool allowances provided Full time role with regularly available overtime Earn additional money with our industry leading incentive programs Safety Recognition Program for safe work practices Ability to further your career and expand your profession into roles such as management, other internal roles or even engineering. Specialised ongoing training from industry leading professionals Typical Crown Technician Tasks and Duties: Conduct customer-focused scheduled and ‘breakdown’ services Assist in the preparation of field-based quotes for customers through the completion of jobs Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers’ solve their material handling needs Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field Maintain up to date technical knowledge, including emerging technologies in automation and telematics Keep up to date with industry trends, new products and services Partner with the Company and maximise additional sales and service across a dedicated customer base Qualifications Prior experience as a forklift mechanic or service technician will be highly regarded but not essential Ability to perform scheduled maintenance, safety checks, and repairs Demonstrated mechanical aptitude Excellent problem-solving skills Strong attention to detail Ability to work independently and as part of a team Good communication and customer service skills Benefits A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide. Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. Corporate Rates for Private Health Insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options. #J-18808-Ljbffr

Ingeniero/a IAbrCompruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.brEstamos buscando un/a Ingeniero/a Senior Full-Stack dedicado/a al desarrollo de nuestra plataforma MarIA: una aplicación web que permite a los profesionales de la salud configurar, supervisar y gestionar nuestro agente de IA de voz a voz en tiempo real. brTrabajará con nuestro equipo central, asegurándose de que la aplicación se adapte sin problemas a decenas de miles de conversaciones simultáneas de IA.brFunciones:brbrDiseñar y mantener el harness de nuestros agentes clínicos: bucle agéntico, registro de tools, gestión del presupuesto de tokens, condiciones de parada, compactación de contexto y política de reintentos.brDefinir la topología multiagente adecuada a cada problema (subagentes con contexto aislado, skills, handoffs, router) y justificar por qué esa y no otra.brConstruir loops de planificación de horizonte largo con estado persistido en filesystem: ficheros de plan, checkpoints de reanudación y puntos de control humano antes de acciones irreversibles sobre datos de paciente.brEmpaquetar conocimiento procedimental clínico como Skills ( , divulgación progresiva) y capacidades externas como servidores MCP propios sobre HIS/EHR, con permisos por nivel de riesgo (lectura / escritura / destructivo).brMontar y hacer crecer nuestra capa de evaluación de agentes: datasets de regresión, LLM-as-a-judge con criterios auditables, evals automáticas que bloqueen cambios en el harness y evals de seguridad del propio harness (inyección indirecta vía contenido clínico, timeouts, sobre-uso de tools), usando LangSmith, Braintrust, Langfuse, promptfoo, DeepEval, Inspect o similares.brIntegrar de forma segura nuestros sistemas con hospitales y plataformas de historias clínicas electrónicas (EHR), incluyendo el modelo de permisos y trazabilidad de lo que el agente lee y escribe.brInstrumentar los agentes con trazas por span (Langsmith, OpenTelemetry, Sentry, o similares): coste, latencia por tool, tasa de éxito por paso, calidad de transcripción y hit rate de cache de prompt.brDesarrollar y evolucionar la aplicación web sobre la que los profesionales de salud interactúan con nuestros agentes, con criterio para dirigir y revisar código generado.brMejorar la infraestructura del backend y automatizar despliegues con Docker y GitHub Actions, cuidando la experiencia del desarrollador y los entornos aislados donde corren los agentes.brParticipar en decisiones clave de arquitectura: qué se resuelve con modelo, qué con harness determinista y qué con código plano.brbrLo que buscamos:brbr3+ años desarrollando software en producción, con al menos 1 año llevando sistemas basados en LLM más allá de la demo: no wrappers de chat, sino sistemas con tools, estado y fallos reales.brExperiencia demostrable diseñando tool interfaces para agentes: esquemas tipados, validación de entradas, idempotencia y errores que el modelo pueda usar para corregirse.brEntendimiento profundo de gestión de contexto: qué entra en la ventana y por qué, compactación, memoria externa en filesystem, ordenación cache-aware.brConocimiento de MCP a nivel de implementación, no de usuario: haber escrito un servidor, entender tools/resources/prompts, transportes y autorización.brMentalidad de evaluación antes que de intuición: experiencia definiendo métricas y datasets de evaluación para sistemas no deterministas con LangSmith, Braintrust, Langfuse, Ragas, DeepEval, OpenAI Evals o similares. Si no sabes medir si un cambio mejoró algo, no es un cambio.brDominio de Python y TypeScript, y capacidad de leer con criterio código que no has escrito propio o generado para revisarlo y rechazarlo.brExperiencia diseñando esquemas relacionales y flujos de autenticación y autorización (IE: Supabase).brCriterio de seguridad en sistemas agénticos: superficie de inyección indirecta, mínimo privilegio, aislamiento de ejecución, manejo de datos sensibles.brConocimientos sólidos de Docker y pipelines de CI.brNivel fluido de español e inglés (oral y escrito).brResidir en Valencia o MadridbrExcelente comunicación y alto sentido de responsabilidad y autonomía.brSerá un plus si:brExperiencia con fine-tuning aplicado (LoRA/QLoRA, SFT, destilación) y, sobre todo, evidencia de haber evaluado si merecía la pena frente a ajustar el harness.brExperiencia sirviendo inferencia propia: vLLM, SGLang, TensorRT-LLM o similares batching continuo, cuantización, dimensionado de GPU y coste por token frente a API.brExperiencia con ASR y modelos de voz aplicados a dominio clínico.brConocimiento de comunicaciones en tiempo real (WebSockets, WebRTC) y APIs de streaming.brContribuciones públicas: servidores MCP, skills, herramientas de agentes, papers o benchmarks.brConocimiento del sector salud y de normativas como GDPR, MDR o HIPAA. xsgfvud brLLM, Langsmith, OpenTelemetry, SentrybrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Job Description Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award‑winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI‑powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student‑first connected learning platform and a NYSE listed company. What does a Senior Business Development Manager do at Busuu? Due to our growth overall and some exciting wins in the French region, we are looking to hire a dedicated Senior Business Development Manager, to engage with high potential clients both virtually and face‑to‑face. You’ll conduct meetings booked by the SDR team, follow up and of course close business in French‑speaking countries. We’d expect you to have the experience to help coach the more junior members of the team but also come with a growth mindset. Responsibilities Deliver on business goals Accurately forecast deals while managing pipeline appropriately Build strong insights on the needs of target customers and work with product team to adapt Busuu value offering Identify emerging trends in the local corporate language market and build good awareness of the competitive environment Represent the firm in local trade fairs, conferences and events Essential Skills & Experience Fluency in French and English languages Extensive experience in B2B SaaS sales and proven track record of closing deals with contract value of €200k+ Excellent presentation skills Proven ability to build a pipeline and create qualified opportunities through various channels by engaging decision‑makers Knowledge of corporate L&D landscape in France Bonus Skills & Experience Additional European Language Experience in Ed‑tech or selling to L&D/Training/HR professionals Proficient in using MEDDPICC Hubspot experience Benefits Our centrally located offices are well‑equipped with free breakfast, plenty of snacks, fresh fruit, and free dinner of your choice if you need to stay late Busuu offers a great Private Health Insurance scheme Personal training budget to learn more in your field and continuously grow and progress in careers Flexible working hours and a hybrid model of working to support work‑life balance Enhanced maternity and paternity leave Social activities such as team lunches, Friday socials, quarterly team, and company events What happens next CV application review – We will review it as quickly as possible Let’s chat – Quick chat with our team about your experience and the role Interview – With the Hiring Manager Case Study – At home case study to show off your skills Interview – Interview to review the task and speak with other colleagues in the team #J-18808-Ljbffr

Lugar de trabajo: Híbrido GFT es una compañía pionera en transformación digital. Diseñamos soluciones de negocio centradas en la inteligencia artificial (AI-Centric), modernizamos infraestructuras de TI y desarrollamos sistemas core de nueva generación para líderes del sector bancario, asegurador e industrial. En estrecha colaboración con nuestros clientes, desafiamos los límites para ayudarles a alcanzar todo su potencial. En GFT buscamos incorporar un/a Project Manager con sólida experiencia funcional, que lidere el flujo de identificación de principio a fin, actuando como nexo entre negocio, IT y testing. La persona se involucrará de forma activa en la definición y validación de procesos, participará en UAT y dará soporte operativo, asegurando que todo funcione correctamente tanto en fase de proyecto como en el día a día. Se requiere disponibilidad para trabajar presencialmente en las oficinas del cliente en Sabadell (provincia de Barcelona) al menos 2 días a la semana Tus principales responsabilidades serán: • Definición de requerimientos funcionales asociados al flujo de identificación., • Revisión, validación y aprobación de documentación funcional., • Elaboración y mantenimiento de manuales de procedimiento detallados para los equipos implicados en el flujo de identificación, tanto de negocio como de Back Office (BO)., • Desarrollo, mantenimiento y actualización de ficheros Excel necesarios para la operativa del flujo., • Revisión, validación y aprobación de matrices de pruebas., • Soporte al equipo de testing durante la ejecución de pruebas UAT (User Acceptance Testing), resolviendo dudas y facilitando la correcta ejecución., • Validación de evidencias obtenidas tras las pruebas UAT., • Implantación de nuevos segmentos de negocio dentro del flujo de identificación., • Adaptación e implantación de cambios derivados de nuevos requerimientos o mejoras identificadas, asegurando su correcta actualización en la documentación operativa., • Formación y capacitación de los equipos de negocio y Back Office en la implementación y gestión del flujo de identificación., • Soporte funcional y operativo a los distintos equipos (negocio, proyecto y BO), resolviendo dudas relacionadas con el flujo y los procedimientos, tanto por canales escritos (chat/email) como en reuniones., • Participación en reuniones diarias de seguimiento del proyecto., • Asistencia a reuniones de coordinación con distintos equipos (seguimiento, definición de requerimientos, resolución de incidencias y dudas con IT y testing, entre otras)., • Experiencia previa como Project Manager o coordinador/a de proyectos con fuerte background funcional, preferiblemente en entornos de banca o proyectos complejos., • Experiencia demostrable en definición y validación de requerimientos funcionales, actuando como enlace entre negocio y equipos técnicos., • Participación activa en procesos de testing (UAT), incluyendo coordinación, soporte a usuarios y validación de resultados., • Experiencia en entornos operativos (BAU), dando soporte funcional y resolviendo incidencias en el día a día., • Capacidad para gestionar múltiples stakeholders (negocio, IT, QA), con buenas habilidades de comunicación, organización y orientación a resultados Competencias personales: • Buenas habilidades de comunicación y capacidad de interlocución con distintos stakeholders, • Orientación a resultados y cumplimiento de objetivos, • Capacidad organizativa y de priorización, • Proactividad e iniciativa, • Trabajo en equipo y colaboración, • Capacidad analítica y atención al detalle En GFT consideramos que la diversidad es uno de nuestros pilares fundamentales y promovemos un entorno de trabajo inclusivo basado en la cooperación y el respeto mutuo. Ofrecemos igualdad de oportunidades a todas las personas sin tener en cuenta su raza, origen cultural, sexo, edad, orientación sexual, identidad de género, discapacidad o creencias religiosas. GFT dispone y ha registrado un Plan de Igualdad que recoge las medidas a adoptar con el objetivo de alcanzar en la empresa la igualdad de trato y de oportunidades entre mujeres y hombres y a eliminar, si es que la hay, la discriminación por razón de sexo. Únete a nuestro equipo global! • Conciliación y Flexibilidad: Posibilidad de trabajar desde casa híbrido/remoto, jornadas flexibles y viernes intensivos., • Formación y Desarrollo: Plan personalizado, programas formativos., • Beneficios Sociales: Seguro vida, apoyo teletrabajo., • Beneficios Flexibles "a la carta": Bolsa corporativa para comida, transporte, seguro médico, guardería y formación, ajustada a tus necesidades y combinada con retribución flexible, • Paquete de Reubicación (si aplica): Apoyo económico, asesoramiento, patrocinio visas., • Programa de Recomendaciones., • Programa de Bienestar: Nutrición, Física, Mental. Descuentos con Wellhub. Servicio de apoyo psicológico gratuito., • Vida en GFT: Oficinas inteligentes, eventos, premios de valores, charlas inspiradoras., • Cultura corporativa internacional. #J-18808-Ljbffr

ppbARQUIMEA /b es una empresa tecnológica que opera a nivel global y ofrece soluciones y productos innovadores en sectores altamente exigentes. /ppNuestros sectores de actividad son bAeroespacial /b, bDefensa /b y bSeguridad /b, bBig Science /b, bBiotecnología /b y bFintech /b. /ppEn estos momentos, estamos buscando un/a bTécnico/a de Inteligencia Artificial y Automatización /b. /ppBuscamos una persona apasionada por la Inteligencia Artificial y la tecnología, con una curiosidad constante por aprender, experimentar y probar nuevas herramientas. Su misión será identificar oportunidades de mejora en todos los departamentos de la compañía e implantar soluciones basadas en IA, automatización y agentes inteligentes que aumenten la productividad y simplifiquen el trabajo diario. /ph3Funciones principales /h3ulliMantenerse al día de las últimas novedades y tendencias en Inteligencia Artificial. /liliEvaluar, probar y desarrollar pruebas de concepto (PoC) de nuevas herramientas, modelos y agentes de IA. /liliReunirse con usuarios de todas las áreas de la empresa para comprender sus procesos, necesidades y problemas. /liliIdentificar tareas repetitivas, manuales o susceptibles de automatización. /liliDiseñar e implantar soluciones basadas en IA generativa, agentes, asistentes virtuales y automatización de procesos. /liliIntegrar herramientas de IA con aplicaciones y sistemas corporativos. /liliIdentificar oportunidades de mejora y automatización en procesos de negocio soportados por SAP. /liliColaborar en la optimización y digitalización de procesos empresariales relacionados con ERP, operaciones, finanzas, compras, RR. HH. y otras áreas de negocio. /liliAprovechar el ecosistema Microsoft 365 para mejorar la productividad de los empleados mediante Copilot, Power Platform, Teams, SharePoint, Outlook y otras herramientas colaborativas. /liliFormar y acompañar a los usuarios en la adopción de nuevas herramientas y formas de trabajo basadas en IA. /liliActuar como punto de referencia interno para resolver dudas y promover el uso práctico de la IA. /li /ulh3Formación y competencias requeridas /h3h3Formación académica /h3ulliGrado en Ingeniería Informática, Telecomunicaciones, Matemáticas, Física, Ingeniería Industrial o titulaciones afines. /li /ulh3Formación adicional valorable /h3ulliFormación específica en Inteligencia Artificial, Ciencia de Datos, Automatización o Transformación Digital. /liliCertificaciones o formación en Microsoft 365, Power Platform, Azure, IA Generativa o tecnologías similares. /li /ulh3Conocimientos valorables /h3ulliChatGPT, Copilot, Gemini, Claude y otras plataformas de IA generativa. /liliModelos open source como Llama, Qwen o Mistral, incluyendo su evaluación, despliegue y adaptación a casos de uso empresariales. /liliAgentes de IA y frameworks de automatización. /liliFrameworks y plataformas para el desarrollo de agentes de IA. /lilivLLM para despliegue y serving eficiente de modelos de lenguaje. /liliLiteLLM para integración, gestión y consumo unificado de diferentes modelos y proveedores de IA. /liliInterfaces web para chat y RAG como Open WebUI, LibreChat u OpenCode. /liliMicrosoft 365, Copilot, Power Automate, Power Apps y Power BI. /lilin8n, Make, Zapier o herramientas similares. /liliIntegración mediante APIs. /liliPython y scripting. /liliBases de datos vectoriales, RAG y asistentes corporativos. /liliSAP y procesos empresariales asociados. /li /ulh3Experiencia mínima requerida /h3ulliMínimo 2 años de experiencia en proyectos relacionados con Inteligencia Artificial, automatización de procesos, transformación digital o implantación de soluciones tecnológicas. /liliExperiencia práctica utilizando herramientas de IA generativa en entornos profesionales. /liliExperiencia desarrollando pruebas de concepto (PoC) y evaluando nuevas tecnologías. /liliSe valorará experiencia trabajando con Microsoft 365, Power Platform y procesos de negocio soportados por SAP. /li /ulh3Perfil buscado /h3ulliPasión real por la Inteligencia Artificial y las nuevas tecnologías. /liliPerfil autodidacta, inquieto y con ganas de experimentar continuamente. /liliCapacidad para transformar ideas y novedades tecnológicas en soluciones útiles para el negocio. /liliHabilidades para comunicarse con personas técnicas y no técnicas. /liliEmpatía, escucha activa y capacidad para generar confianza. /liliCapacidad para gestionar resistencias al cambio y ayudar a los equipos a adoptar nuevas formas de trabajo. /liliMentalidad práctica, orientada a resultados y a la mejora continua. /li /ulh3Observaciones y comentarios /h3ulliPrueba las nuevas herramientas de IA antes que nadie. /liliDisfruta investigando y experimentando con nuevas tecnologías. /liliLe gusta hablar con las personas para entender cómo trabajan y cómo ayudarles. /liliTiene mentalidad práctica y orientación a resultados. /liliEs capaz de entusiasmar a otros con las posibilidades de la IA mediante ejemplos reales y casos de uso concretos. /liliVe la IA como una herramienta para ayudar a las personas, no para sustituirlas. /li /ulh3Ubicación /h3pEl puesto está ubicado en nuestras boficinas /b centrales de bPremios Nobel, Torrejón de Ardoz (Madrid) /b. /ppBuscamos personas curiosas, creativas, tenaces y colaboradoras, con ganas de hacer cosas y sin miedo a afrontar retos para contribuir a mejorar la sociedad en la que vivimos. /ph3Think Big, Do the Job Enjoy Life /h3pEn bARQUIMEA /b valoramos la diversidad y la inclusión. No discriminamos por motivos de raza, color, religión, género, orientación sexual, identidad de género, nacionalidad, edad, discapacidad u otros factores protegidos por la ley. Todos los candidatos serán considerados en igualdad de condiciones en base a sus habilidades y experiencia. /p /p #J-18808-Ljbffr

Do you want to revolutionise how we buy clothes in a more accessible, personalised and sustainable way? ♂♀ Do you want to develop your talent in a TOP Scale Up and collaborate with the best professionals? This could be your opportunity! At Lookiero Outfittery Group , we’re looking for a Fashion Designer (Menswear)to join our team. This is a fantastic chance to manage a full product lifecycle and make a real impact in a high-growth environment Our purpose At Lookiero Outfittery Group we are leading the transformation of online personalised shopping, making it more accessible and inspiring for everyone. Born from the merger of Lookiero and Outfittery - two pioneering companies in the industry - we have joined forces to create Europe's leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives. With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity and purpose. As part of the Private Labels team , you will be responsible for development and end-to-end execution of our in-house fashion collections. What will your challenge be? End-to-End Ownership: You’ll lead the full product lifecycle for our own-brand collections, turning "blank pages" into wardrobe essentials for thousands of customers. Trend Synthesis: You will translate complex fashion trends into commercial reality, ensuring our Private Labels are always ahead of the curve. Data-Backed Design: You’ll dive deep into KPIs and market analytics to steer collection performance and identify the "next big thing." Global Coordination: You will be the strategic link between global manufacturers and our internal teams (Marketing, Logistics, Studio) to ensure seamless execution. Quality Guardianship: From concept meetings to final fittings, you’ll be the gatekeeper of the "perfect fit" and superior quality. What will make you succeed? A degree in Textile Management, Technology, or Business (or something just as relevant). A "sixth sense" for fashion trends paired with expert knowledge of fabrics and cuts . The ability to turn data into insights through analysis, reporting, and project management . Confidence in negotiation and a personality that thrives on communication. Fluency in English , both written and spoken. Advanced MS Excel skills (bonus points if you’re familiar with Adobe Illustrator or InDesign ). The flexibility for occasional travel to stay connected with the industry. What will we bring to you? Flexible remuneration . Benefit platform through which you will obtain interesting tax advantages and interesting discounts. Training Platform. We believe in training as a tool to evolve as a professional, to get the best out of you and to be always up to date! Employee Discounts. And of course, you will enjoy discounts on your purchases at Lookiero and Outfittery, valid for friends and family. Work-Life Balance. We are an office-first culture that values face-to-face collaboration, but we offer the flexibility to work from home when you need it. We believe in balancing professional drive with your personal life. Professional growth . Personal development plan to evolve within Lookiero Outfittery Group. Your impact will be tangible - and we empower people in the “how ”. Working in a scaleup, you will see the impact of your voice, ideas and work very clearly on our business. You will be encouraged (and required) to share your opinions (of course, in a well-argumented way!). We also believe in giving freedom on how to get to pre-agreed OKRs. We are one team . With a culture of true collaboration and support, you will find that everyone is always up to help you solve your challenges and have a friendly chat. Good vibes reign! If you want to be a key player in our team, see the impact of your work and are excited to learn more about us and the position, APPLY. #J-18808-Ljbffr

Quince in Madrid is seeking a founding member of our Customer Experience team to deliver thoughtful, high‑quality service across phone, chat, email, and social channels by solving problems with empathy and guiding customers authentically.Experiencia, cualificaciones y habilidades interpersonales,

Resolver los problemas de los clientes de manera eficiente, manteniendo un alto nivel de profesionalismo. Responsabilidades • Responder a las consultas de los clientes por correo electrónico, chat en vivo y teléfono. Buscamos un/a representante de atención al cliente amable, motivado/a y con v

About us WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for a Customer Care Agent (m/f/d) – Dutch Market (Inbound) Your profile Previous experience in B2B inbound support or inside sales Confident handling of customer communication via chat, email, and phone Strong interest in software solutions and digital tools Customer-focused, with a proactive and solution-oriented mindset Well-organized, reliable, and comfortable working in a fast-paced environment Excellent verbal and written communications skills in Dutch (Level C2) and English (Level C1) What your future business day could look like You’ll be the first point of contact for Dutch-speaking and international B2B customers, handling their inquiries via live chat, email, and phone With a solution-oriented mindset , You’ll support customers on technical and product-related questions Every interaction matters – You’ll ensure all details are accurately documented and customer data in the CRM stays current Working hand in hand with sales, product, and technical team s, You’ll help create a smooth and positive customer experience By staying on top of the latest product updates , You’ll make sure customers always receive the best possible support What you can look forward to Opportunities for personal and professional growth Prime location, with a park and the ocean just moments away A creative, dynamic work environment that fosters innovation Charming restaurants nearby, perfect for relaxing breaks An inclusive, friendly team that makes you feel welcome How to apply? Our recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. Equal opportunities for all: We welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. If you have further questions regarding this role, feel free to contact our Recruiting-Team via jobs@alex-gross.com ALEX & GROSS GmbH Carrer de Josep Pla 2 Building 3, 1 – B 08019 Barcelona Spain #J-18808-Ljbffr

Customer Experience Specialist (German Bilingual) Barcelona, Spain ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First : We prioritize customer satisfaction in every decision. High Quality : True quality means premium materials and rigorous production standards you can feel good about. Essential Design : We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal : Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Bilingual Customer Experience Specialist Join Quince as a founding member of our Customer Experience team! As a Customer Experience Specialist and deliver thoughtful, high-quality service across phone, chat, email, and social channels by solving problems with empathy, guiding customers authentically, and sharing insights that improve our service. Grow your career with clear paths in specialization, leadership, and training while building trust and loyalty every day. This is a hybrid position based in Barcelona, Spain with the ability to work in-office as business needs require. Responsibilities Own each customer interaction from start to finish, ensuring clarity, care, and confidence. Resolve issues with empathy, turning challenges into positive experiences. Navigate tools efficiently while keeping the human touch. Share insights and recurring patterns to help improve the experience. Become a product expert to guide customers authentically. What You Bring Digital Intelligence: Comfortable adopting new tools to enhance service. Empathy & Brand Ambassadorship: Builds loyalty through warm, polished, and authentic interactions. Ownership: Takes full responsibility for outcomes and anticipates customer needs. Adaptability: Thrives amid change while maintaining calm and consistency. Specialist Tracks: Category Expert (Home, Jewelry, Health/Wellness) Enablement Tracks: Quality & Training or Workforce Management Why You’ll Love Working Here Impactful work shaping customer loyalty Culture of ownership and autonomy Continuous growth in a fast-paced premium e-commerce-brand environment Beautiful products, transparent pricing, and happy customers €14.50 hourly / €35,852.00 (Annual) with tenure-based increases every 6 months until 2 years. Up to Monthly Target Bonus: €600.00 monthly performance bonus 3-week paid training and onboarding Set schedule with guaranteed hours Qualifications Required: Bilingual in German and English, with the ability to service customers both verbally and written. Minimum 2 years of customer service experience Proven ability to build relationships and resolve issues effectively in a remote environment while communicating clearly and professionally Dedicated, quiet workspace and reliable high-speed internet 75+ Mbps download / 10+ Mbps upload Additional note: Up to the first 3 weeks of employment are mandatory onsite training, held Monday through Friday, 9:00 AM – 6:00 PM CET. Full attendance is required—no absences will be permitted during this period. WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. #J-18808-Ljbffr

Über Valencia Valencia, an der sonnigen Mittelmeerküste Spaniens gelegen, ist bekannt für seine lebendige Kultur, Sandstrände und das berühmte Gericht Paella. Die Stadt bietet eine großartige Mischung aus Geschichte und modernem Leben, mit beeindruckender Architektur, lebhaften Plätzen und einem entspannten Küstenlebensstil. Mit über 300 Sonnentagen im Jahr ist Valencia ein idealer Ort für Berufstätige, die Arbeit mit hoher Lebensqualität verbinden möchten. Für die Bewerbung benötigst du einen EU-Pass. Hier klicken, um mehr über Valencia zu erfahren. Der Job Als Deutschsprachige/r CX Specialist/in unterstützt du B2B-Kunden auf der deutschen Version von eBay. Dein Schwerpunkt liegt darauf, Verkäufern und Käufern bei der Lösung von Problemen wie Zahlungen, Betrug oder Unstimmigkeiten bei Artikeln zu helfen. Gemeinsam mit deinem Team sorgst du für exzellenten Kundenservice, optimierst Prozesse und trägst zu Kundenzufriedenheit sowie dem Ruf des Unternehmens bei. Deine täglichen Aufgaben umfassen: Unterstützung von B2B-Kunden per Telefon, E-Mail und Chat Finden der besten Lösungen für Kundenanfragen und -probleme Bearbeiten und Troubleshooting von Zahlungsanfragen über verschiedene Plattformen Gemeinsames Brainstormen mit Kollegen zur Verbesserung der Customer Experience und Geschäftsprozesse Eskalation und Bearbeitung von Kundenanfragen sowie Erarbeitung geeigneter Lösungen Betreuung von Trustpilot-Bewertungen und Verbesserung des NPS des Unternehmens Prozessoptimierung zur Steigerung der Kundenzufriedenheit Wir bieten Vollzeit, unbefristeter Vertrag in Valencia (vor Ort) 39 Stunden pro Woche, Montag bis Freitag, normale Bürozeiten Voll bezahltes Training Täglich kostenloses Frühstück und Mittagessen Private Krankenversicherung ab dem ersten Tag Spanisch- und Achtsamkeitskurse Fitness-Bootcamps und gemeinsame After-Work-Drinks am Freitag Internationales, junges und dynamisches Team (Mitte 20 bis 30 Jahre, 12 Teammitglieder, insgesamt 110 Kollegen) Deine Qualifikationen Du sprichst Deutsch auf muttersprachlichem Niveau und bist fließend in Englisch. Du hast eine Ausbildung oder ein Studium im Bereich Betriebswirtschaft, Finanzen oder einem ähnlichen Fach. Du hast Erfahrung in kundenorientierten Rollen und bringst starke Kommunikations- und Problemlösungsfähigkeiten mit. Du bist proaktiv, lösungsorientiert und kannst auch schwierige Fälle professionell bearbeiten. Du bist motiviert, zur Kundenzufriedenheit und zum Erfolg des Unternehmens beizutragen. Wenn du Fragen zur Stelle hast, kannst du dich gerne per E-Mail an info@jobsqd.com wenden. Unsere Recruiter beantworten dir alle Fragen! #J-18808-Ljbffr

We are currently hiring Customer Service Representatives to join an international team in Barcelona, Spain. This role focuses on delivering high-quality customer support and ensuring a positive customer experience across multiple communication channels. This is an excellent opportunity to build your career in customer service while working in a dynamic and multicultural environment. What You Will Do Handle customer inquiries via phone, email, and chat Provide accurate and professional customer support Assist customers with booking, account, and service‑related inquiries Escalate complex cases to the appropriate team when required Maintain accurate records of customer interactions Deliver a high standard of customer service Requirements Icelandic communication skills required (C1 level or above) Good English communication skills required (B2 level or above) Strong communication and problem‑solving skills Customer‑focused mindset Ability to work on‑site in Barcelona, Spain Previous customer service experience is an advantage but not mandatory What We Offer Competitive salary package Paid training and onboarding Career development opportunities International and multicultural work environment Supportive team culture #J-18808-Ljbffr

Danish Speaking Customer Service for Digital Marketing Platform - Work In Greece 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish. Key Responsibilities Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish Provide guidance on platform features, tools, and best practices to maximize customer success Assist customers in troubleshooting issues and resolving technical problems promptly Educate clients on marketing strategies and campaign optimization to enhance their experience Document all customer interactions and feedback accurately in the CRM system Collaborate with the technical team to elevate complex issues effectively Stay informed about industry trends and updates to provide relevant insights to customers Requirements Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus Previous experience in customer service or support, preferably in a digital marketing or technology environment Strong communication skills with a focus on customer engagement and satisfaction Ability to troubleshoot technical issues and provide clear solutions to clients Excellent organizational skills and the capability to manage multiple inquiries simultaneously Familiarity with customer relationship management (CRM) tools and digital marketing concepts Willingness to work in Greece and adapt to a dynamic work environment Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. Seniority level Entry level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x Get notified about new Marketing Customer Service jobs in Spain . #J-18808-Ljbffr