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Una excelente oportunidad como Customer Care Agent en una E-Commerce de muebles de diseño 🏡 con un equipo joven, dinámico y multidisciplinar 🚀. 💻 FUNCIONES CUSTOMER CARE: • Resolver preguntas e inquietudes por teléfono, chat o correo electrónico., • Resolver incidencias de productos o servicios aclarando la queja del cliente, brindándole la mejor solución y dándole seguimiento para asegurar su resolución., • Colaborar con nuestro Equipo de Logística, Producción y Ventas., • Proporcionar a los clientes información oportuna y precisa del estado de su pedido., • Seguimiento de cualquier problema hasta qué se resuelva por completo., • Establecer y mantener relaciones sólidas con los clientes existentes., • Elaboración de ofertas, presupuestos y la negociación de contratos. ⚙ REQUISITOS: • Experiencia: No requerida., • Capacidad de ponerte en el lugar del cliente., • Castellano, inglés obligatorios., • Manejo avanzado de ofimática., • Capacidad de organización y resolución de conflictos. ❤ PUNTOS EXTRA: • Preocupación e interés por el mundo de la decoración., • Saber escuchar al cliente para detectar necesidades, inquietudes, etc., • Fuerte capacidad para realizar múltiples tareas., • Muy buen comunicador, tanto hablado como escrito. ✨ ¿QUÉ TE OFRECEMOS? • Horario de mañanas (de 8:30h a 16:30h), • Cuatro días en modalidad presencial y un día de teletrabajo., • Contrato indefinido a tiempo completo., • Suelo aproximado: 21.000€ brutos anuales, • Un equipo increíble 😜

Nice to see you here!! As you know on July 1, the first major step towards a more agile, specialized and innovative management model was formalized. A model designed to better respond to the technological challenges of the Group, our customers, agents and employees. We are excited to announce an open position at GOSP. We are seking a highly motivated and skilled individual to join our diynamic team in Spain. We tell you a little more about GOSP. GOSP - Generali Operations Service Platform has the purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 7 branches across Europe and employs about 1.200 people. Our team in Spain integrates the experience of our professionals and reinforces our commitment to technology, innovation and efficiency. This is a fantastic opportunity to grow your career and make a significant impact within our organization. Would you join us? User Help Desk – Team Leader • Workplace - User Help Desk Spain The UHD team leader will report to the Workplace Manager in Spain, working in an international team and taking care of the implementation and excellent service to the users of our services in Spain. He will be in charge of the coordination of an internal team and the management and control of external suppliers. We are going to tell you what we can offer you, this is everything that awaits you! • We offer you stability from day one, with an indefinite contract, so you can concentrate in what motivates you., • Our schedule is flexible and you will have the possibility of working more than 50% of the day in remote., • You will enjoy an extra remuneration package as our model includes health insurance for you and your family, pension plan, and financial assistance for food;, • You can also request flexible remuneration to access other services such as childcare, transport card or training grants., • You will have up to 30 working days of vacation to disconnect and return with your batteries charged (including holidays, days of free disposal and corporate holidays)., • • The head office, in Spain, is in Barcelona, although we also have offices in Bilbao and Madrid. In addition, if you work at the headquarters in Madrid and Barcelona, you will have a gym where you can, • You will participate in an international and transversal environment with the possibility of working in projects with different teams and countries., • We care about your development and that is why we have an interesting package of Continuous training, to help you give a boost to your professional career We tell you what we are looking for. The most important thing for us is to know and discover your skills! And if you have been left wanting to know more and you wonder: what will my day-to-day life be like? Key Responsabilities: • You will lead the employees of the User Help Desk (UHD) and promote their qualification and further development, • Responsible for the provision of services within the UHD and thus essentially for the quality of workplace services for our customers, • Competent contact person for our customers in questions of service quality and the implementation of service requirements, • Responsible for the development, control and evaluation of key performance indicators (DL contract, customer SLA), • Ensuring user satisfaction with IT support services is an essential part of your job, • They shape the strategic orientation of UHD and further develop the sourcing strategy, • Manage our external service providers and the corresponding contracts, • You will systematically develop the automation of service processes (chat/voicebot) and thus continuously increase the self-service rate, • You will be responsible for ensuring SLA compliance with our customers as well as monitoring the service provider SLA, • They create the framework conditions for the implementation of projects and innovation measures, • Responsible for planning and controlling the budget during the year as well as compliance with performance and quantity agreements as part of cost and service allocation Requirements • University graduate in Computer Science or comparable fied., • At least 3 year working experience in similar position., • Spanish and English working proficiency. Other languages is a plus., • Soft Skills:, • Strong service and customer orientation and enjoy dealing with customers;, • You have a high level of commitment and stress resistance;, • Solution-oriented professional and characterized by a willingness to cooperate,, • Ability to work in a team, managing different aspects/concepts simultaneously., • Strong communication skills;, • High attention to detail and ability to produce high quality deliverables within tight timescales;, • Proactivity and adaptability;, • Analytical and critical thinking;, • Strong motivation.

About Us FEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona, we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers. Role Overview We are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market. As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat — while ensuring every customer receives a high-quality and satisfying service experience. Key Responsibilities • Deliver excellent customer support to Turkish-speaking clients., • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Collaborate with internal departments to optimize customer satisfaction., • Represent FEDCEL GROUP, S.L. with integrity, empathy, and dedication in every interaction.Requirements, • Fluent Turkish (native level) and good command of English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability, patience, and professionalism., • Basic computer literacy (MS Office, CRM systems, or similar tools). 📍 Office Address: Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona / C/ Bruc 149, 08037 Barcelona 🏢 Company: FEDCEL GROUP, S.L.

En Comeback, estamos creciendo y buscamos alguien especial... Somos una startup tech ubicada en Barcelona que crea soluciones de fidelización y marketing para todo tipo de negocios haciendo que sus clientes vuelvan! Llevamos más de 2 años desde que nacimos y no hemos parado de crecer, pero ahora sí que sí, necesitamos un Especialista en Soporte para que lidere esta área. ¿Qué puedes esperar trabajando en Comeback? Somos una Startup por lo que todo avanza muy rápido, se prueban diferentes ideas y se implementan en cuestión de dias por lo que estamos siempre en constante aprendizaje. Creemos en nuestro equipo y damos libertad. Sólo tú, tus habilidades y el espacio para brillar. ¿Qué harás en tu día a día? Serás nuestra voz y ojos, el primer contacto con nuestros clientes y un pilar clave para su experiencia. Asimismo, apoyarás el desarrollo y mejora de nuestros productos. Tu misión: • Atender a nuestros clientes a través de WhatsApp, chat, correo y teléfono, con agilidad y empatía., • Resolver incidencias técnicas del programa o Integraciones, • Acompañar y guiar a nuestros clientes en el uso de la app., • Compartir feedback de calidad con nuestro equipo. Lo que buscamos en ti: • 1 año de experiencia en soporte técnico o service desk., • Nivel nativo de español e inglés profesional., • Atención al detalle y pasión por aprender cosas nuevas., • Habilidad para comunicarte con claridad, calidez y profesionalismo., • Capacidad para resolver problemas como un crack, de forma independiente. Plus que nos encantan: • Si has trabajado en una empresa de software parecido a nosotros, suma muchos puntos., • ¿Hablas otros idiomas? Te queremos aún más. Condiciones • Horario Flexible, • Oficina en Barcelona (Zona Metro Navas). Con una soleada ☀️ terraza para relajarse., • Snacks y café., • Salario (25.000€) 🏡 ¿Dónde y cómo se trabaja? En formato híbrido: parte del tiempo desde tu casa y parte desde la oficina.

We are Impress. We believe everyone deserves a smile that makes them happy ! We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case management. We’re looking for a patient care specialist to join us at our headquarters in Barcelona. 🦷 Are you ready to join us? Your Responsibilities • Deliver an excellent customer experience to each and every one of our patients., • Ensure that every call, email, and meeting leaves our patients happy!, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through calls (video and audio), emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. 🎯Requirements • +1 year of experience in a similar position within Customer Service in an international environment., • Excellent level of German., • Professional level of English., • Excellent communication and interpersonal skills., • Team spirit and a proactive attitude., • Hands-on experience with CRM tool/tools. Why Join Us • Incentive program linked to KPIs and business performance., • Modern, well-equipped offices with high-end technology., • Special benefits and discounts on company services and products., • Comprehensive training programs for professional growth and leadership development., • Dedicated support team to assist with administrative and operational tasks., • Dynamic, fast-paced environment offering impressive career development opportunities. 🤝Diversity And Inclusion We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time!

Tenemos una oportunidad, para poder trabajar en un cliente del sector seguros muy conocido trabajando como Operations Manager - Service Desk, encargándote de la implementación y del excelente servicio a los usuarios de nuestros servicios en España. Serás responsable de la coordinación de un equipo interno y de la gestión y control de proveedores externos. Es necesario nivel alto de inglés y poder asistir de manera híbrida (oficinas en Hospitalet de Llobregat) ¿Qué puede ofrecerte knowmad mood (anteriormente atSistemas)? 🏡 Formato de trabajo híbrido: 3 días teletrabajo y 2 días oficinas en Hospitalet de Llobregat ⏰ Flexibilidad horaria: Nuestro horario de trabajo es: Viernes de todo el año y verano de 8 a 15 horas Resto del año de lunes a jueves de 8:30 a 18:00 horas con una hora para comer. flexibilidad horaria para poder conciliar con vida personal. 👩 💻 Plan de Carrera: Todos nuestros profesionales tienen a su disposición procesos diseñados específicamente para sus funciones dentro de la compañía: modelo de competencias, evaluaciones, planes de formación y certificación, proyectos y eventos. ✨Formación: Tendrás opciones para formarte en las últimas tecnologías, CERTIFICACIONES y en INGLÉS! . 🔊 Eventos: Participación en eventos tecnológicos. Nosotros somos patrocinadores de eventos como Codemotion, t3chfest y sobre todo estamos orgullosos de ser los organizadores de eventos técnicos como el blockchain spain y DevOps Spain. Acceso a nuestros meetups, techdays y a nuestro blog tecnológico ¿Todavía no conoces ? 🌱Quokka: programa de actividades para promover el bienestar emocional, la actividad física, y la nutrición saludable 🏆Club de ventajas: Programa de beneficios y descuentos (ocio, tecnología, bienestar y salud...) ¿Qué funciones realizarás? • Liderarás a los empleados del User Help Desk (UHD) y promoverá su cualificación y desarrollo adicional, • Responsable de la prestación de servicios dentro del UHD y, por lo tanto, esencialmente de la calidad de los servicios en el lugar de trabajo para nuestros clientes, • Persona de contacto competente para nuestros clientes en cuestiones de calidad del servicio y la implementación de los requisitos del servicio, • Responsable del desarrollo, control y evaluación de los indicadores clave de rendimiento (contrato DL, SLA del cliente), • Garantizar la satisfacción del usuario con los servicios de soporte de TI es una parte esencial de su trabajo, • Moldean la orientación estratégica del UHD y desarrollan aún más la estrategia de suministro, • Gestionar nuestros proveedores de servicios externos y los contratos correspondientes, • Desarrollará de manera sistemática la automatización de los procesos de servicio (chat/voicebot) y, de este modo, aumentará continuamente la tasa de autoservicio, • Será responsable de garantizar el cumplimiento del SLA con nuestros clientes, así como de supervisar el SLA del proveedor de servicios. ¿Qué se necesita para el puesto? • Titulado universitario en Ciencias de la Computación o campo comparable., • Al menos 3 años de experiencia laboral en un puesto similar., • Dominio laboral de español e inglés. Otros idiomas son un plus., • Fuerte orientación al servicio y al cliente, y disfrute al tratar con clientes;, • Alto nivel de compromiso y resistencia al estrés;, • Profesional orientado a soluciones y caracterizado por su disposición a cooperar;, • Capacidad para trabajar en equipo, gestionando diferentes aspectos/conceptos simultáneamente; Fuertes habilidades de comunicación;, • Alta atención al detalle y capacidad para producir entregables de alta calidad en plazos ajustados, • Proactividad y adaptabilidad;, • Pensamiento analítico y crítico;, • Gran motivación. Trabajamos en entornos agile, flexible, con máxima conciliación y teletrabajo y equipos horizontales de trabajo con una cultura de colaboración, compromiso e innovación. Si te identificas con estos valores, no lo dudes y únete a nuestro equipo!

Psicólogo/a General Sanitario ¿Te gustaría trabajar en la empresa que está revolucionando la telemedicina en el mundo? TELADOC HEALTH ofrece la única solución integral de atención virtual capaz de servir a organizaciones y personas en cualquier lugar del mundo. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención médica primaria, la salud mental y la atención médica experta para brindar los mejores resultados médicos. La persona que se incorpore se encargará de brindar orientación y apoyo psicológico a los pacientes mediante escucha activa y acompañamiento, a través de entrevistas telefónicas semiestructuradas. Evaluar la gravedad y el nivel de atención requerido, abordando problemas o trastornos que puedan afectar significativamente la calidad de vida del paciente debido a un posible deterioro psicológico. ¿Qué harás en tu día a día? Atención de las consultas psicológicas recibidas, a través de las diferentes plataformas y canales que se integran en el entorno de telemedicina, ya sea en forma de llamada, videollamada. • Realizar sesiones estructuradas siguiendo los estándares de calidad establecidos que incluyen descartar síntomas o señales de alarma, dar una orientación psicológica y tejer una red de seguridad con el paciente., • Detectar posibles trastornos psicológicos, conductuales y emocionales de acuerdo con los criterios de diagnóstico establecidos por los manuales teóricos de referencia en el sector y desarrollar un plan de tratamiento en consecuencia., • Conocer los protocolos internos de gestión y las características particulares acordadas con las compañías. Mantenerse actualizado ante cambios en los protocolos internos., • Identificar y derivar aquellas situaciones que se escapan de su competencia directa. ¿Qué ofrecemos? • Contrato indefinido directamente con Teladoc (no hace falta que seas autónomo), • Jornada laboral de 30 horas semanales de lunes a viernes: 1 mañana (9 a 15h) y 4 tardes (de 15 a 21h., • Trabajo híbrido (después del periodo de la formación) con posibilidad de teletrabajar 2 días a la semana., • Formación inicial y formación continuada, • Supervisión individual y grupal, • Oportunidad profesional en la empresa referente a nivel mundial en servicios asistenciales. ¿Qué esperamos de ti? • Licenciatura o Grado en Psicología., • Máster en Psicología General Sanitaria., • Colegiación activa., • Experiencia asistencial en el ámbito de la intervención psicológica sanitaria y/o clínica de mínimo de 1-2 años., • Valoramos Inglés y Catalán, • Valoramos especialización en Terapia Breve Estratégica y/o experiencia en atención psicológica vía telemática (video llamada, chat asincrónico, etc.)., • Habilidades informáticas: nivel intermedio/alto de aplicativos Office 365 y se valorará conocimientos con el uso de CRMs.

Hi everyone! Im Lu, mom of two beautiful girls one almost 4 years old and a newborn of nearly 3 months. We live in Sant Adri de Bess in a spacious home where the kids have plenty of room to play and enjoy the outdoor space. Im looking for an occasional babysitter with experience caring for newborns and toddlers, mainly for evenings when we might have a dinner or event. Later on, when I return to work, it could also involve picking the girls up from school around 16:30 and bringing them home, as my work schedule can get quite busy. On days when I need to work a bit longer, it might also include preparing them a simple meal and helping with bath time but this would still be occasional for now. We speak English, Spanish, and Dutch at home, so anyone fluent in one of these languages would be perfect. My 4-year-old is very independent, curious, and full of energy she loves to chat and explore. My baby is calm, sleeps well, and already shares that same curiosity. If this soun

Who We Are: VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution. ⚡️ What We Are Looking For: We are seeking an experienced Technical Services professional who wants to specialise in chargers for electric vehicles . We are looking for someone who is passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team. Your Responsibilities Will Include: Technical Support and Assistance: Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices. Provide support via phone, email, chat, or other channels to resolve customer concerns. Installation and Configuration: Install, configure, and update software and hardware according to customer or company needs. Ensure operating systems and applications are correctly installed and configured. Preventive and Corrective Maintenance: Diagnose and repair defective equipment. Provide preventive maintenance to avoid malfunctions or failures. Perform on-site or remote technical services as needed. User Training: Guide customers on proper product use and assist with common troubleshooting steps. Incident Management: Log, classify, and track reported customer issues. Prioritise problems based on urgency and impact. Monitoring and Analysis: Supervise the condition of equipment and systems to identify potential failures before they occur. Analyse recurring failure patterns to propose long-term solutions. Documentation and Reporting: Maintain detailed records of service interventions and repairs. Create technical reports on equipment status and applied solutions. Continuous Learning: Stay updated on new technologies, products, and industry trends in technical support. Collaboration with Other Departments: Logistics: Manage replacement parts delivery, returns, and repaired product shipments. Product Development & Sales: Conduct surveys, collect customer feedback, and analyse it to identify product or service improvements. Requirements Studies related to electrical or electronic engineering, mechatronics, automation, and industrial maintenance. Computer skills, such as configuring a Local Area Network (LAN), configuring network interfaces, etc. Knowledge of object-oriented programming languages such as Python or Java will be highly valued. Ability to interpret electrical diagrams and perform electrical troubleshooting. Ability to communicate effectively in both Spanish and English . Availability to travel sporadically. ✈️ Proven experience in After-Sales Services. Hands-on experience with ticketing configuration and management. Familiarity with OCPP protocols. Passionate about enhancing the client experience and dedicated to error prevention . Proven ability to collaborate and communicate effectively with various internal departments. Strong analytical skills for reviewing and assessing potential clients. Proficient in conducting maintenance remotely. Alignment with the company's vision for creating a more sustainable future in terms of mobility. Future availability for on-call duties will be required. Demonstrates kindness and a positive attitude in interactions. Nice to have Experience in the field of electric vehicle chargers. Benefits: Coffee & Snacks ☕ 22 days of holidays. ️ Be part of a team where your opinion matters, contributing to innovative creations. Selection process Initial call with People: learn more about VEGA Chargers and introduce yourself. Meeting with Jose (CPO) & Oriol (After Sales Manager). Job Offer.

JOB DESCRIPTION : Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.Empathetic Professional: Resolve customer complaints with a s

Hey future intern! Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk As a Sales Manager Assistant , you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: Benchmarking : Research, qualify, and create a database of new hotels aligned with our specifications. Recruiting new partners : Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan. Negotiating and collaborating : Support campaigns, Tourism Office collaborations, and secure attractive packages. Business planning : Spot the best destinations, align with the business plan, and keep us competitive. Cold calling : Reach out to hotels to pitch Weekendesk and establish lasting partnerships. Quality checks : Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. Learn negotiation and sales techniques by working closely with experienced Account Managers. Contribute to our growing business by building strong partnerships and crafting irresistible deals. Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation . Dynamic, flexible, and eager to learn. Organized, proactive, and serious about delivering results. A team player with an open mind and competitive spirit. Fluent in Spanish and English Perks & Benefits ✨ 6 months internship (starting January 2026). Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 500€/net per month . Personal Discount of 20% on Weekendesk website. Referral bonus: Bring in talented friends and earn! Office is based in center of Barcelona, Spain. Young and multicultural environment. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Annual events: Summer Seminar + Xmas Party! Recruitment Process Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat. Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company. Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out. Onboarding : Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? Apply today and don't forget to visit our website to know more about us!

Tenemos una oportunidad, para poder trabajar en un cliente del sector seguros muy conocido trabajando como Operations Manager - Service Desk, encargándote de la implementación y del excelente servicio a los usuarios de nuestros servicios en España. Serás responsable de la coordinación de un equipo interno y de la gestión y control de proveedores externos. Es necesario nivel alto de inglés y poder asistir de manera híbrida (oficinas en Hospitalet de Llobregat) ¿Qué puede ofrecerte knowmad mood (anteriormente atSistemas)? Formato de trabajo híbrido: 3 días teletrabajo y 2 días oficinas en Hospitalet de Llobregat ⏰ Flexibilidad horaria: Nuestro horario de trabajo es: Viernes de todo el año y verano de 8 a 15 horas Resto del año de lunes a jueves de 8:30 a 18:00 horas con una hora para comer. flexibilidad horaria para poder conciliar con vida personal. Plan de Carrera: Todos nuestros profesionales tienen a su disposición procesos diseñados específicamente para sus funciones dentro de la compañía: modelo de competencias, evaluaciones, planes de formación y certificación, proyectos y eventos. ✨Formación: Tendrás opciones para formarte en las últimas tecnologías, CERTIFICACIONES y en INGLÉS! . Eventos: Participación en eventos tecnológicos. Nosotros somos patrocinadores de eventos como Codemotion, t3chfest y sobre todo estamos orgullosos de ser los organizadores de eventos técnicos como el blockchain spain y DevOps Spain. Acceso a nuestros meetups, techdays y a nuestro blog tecnológico ¿Todavía no conoces ? Quokka: programa de actividades para promover el bienestar emocional, la actividad física, y la nutrición saludable Club de ventajas: Programa de beneficios y descuentos (ocio, tecnología, bienestar y salud...) ¿Qué funciones realizarás? • Liderarás a los empleados del User Help Desk (UHD) y promoverá su cualificación y desarrollo adicional • Responsable de la prestación de servicios dentro del UHD y, por lo tanto, esencialmente de la calidad de los servicios en el lugar de trabajo para nuestros clientes • Persona de contacto competente para nuestros clientes en cuestiones de calidad del servicio y la implementación de los requisitos del servicio • Responsable del desarrollo, control y evaluación de los indicadores clave de rendimiento (contrato DL, SLA del cliente) • Garantizar la satisfacción del usuario con los servicios de soporte de TI es una parte esencial de su trabajo • Moldean la orientación estratégica del UHD y desarrollan aún más la estrategia de suministro • Gestionar nuestros proveedores de servicios externos y los contratos correspondientes • Desarrollará de manera sistemática la automatización de los procesos de servicio (chat/voicebot) y, de este modo, aumentará continuamente la tasa de autoservicio • Será responsable de garantizar el cumplimiento del SLA con nuestros clientes, así como de supervisar el SLA del proveedor de servicios. ¿Qué se necesita para el puesto? • Titulado universitario en Ciencias de la Computación o campo comparable. • Al menos 3 años de experiencia laboral en un puesto similar. • Dominio laboral de español e inglés. Otros idiomas son un plus. • Fuerte orientación al servicio y al cliente, y disfrute al tratar con clientes; • Alto nivel de compromiso y resistencia al estrés; • Profesional orientado a soluciones y caracterizado por su disposición a cooperar; • Capacidad para trabajar en equipo, gestionando diferentes aspectos/conceptos simultáneamente; Fuertes habilidades de comunicación; • Alta atención al detalle y capacidad para producir entregables de alta calidad en plazos ajustados • Proactividad y adaptabilidad; • Pensamiento analítico y crítico; • Gran motivación. Trabajamos en entornos agile, flexible, con máxima conciliación y teletrabajo y equipos horizontales de trabajo con una cultura de colaboración, compromiso e innovación. Si te identificas con estos valores, no lo dudes y únete a nuestro equipo!

Join Impress – Europe’s Leading Health-Tech Innovator! We believe everyone deserves a smile they’ll love . As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019. With 150+ clinics across 10 countries and rapid growth, we’re improving lives worldwide. We are looking for a structured and analytical Junior IT Support professional to join our Onsite IT Team in Barcelona. The Role The junior IT Support Engineer serves as the primary point of contact for technical assistance, providing both remote and on-site support, troubleshooting, and maintenance of hardware, software, and network connectivity. Technical Support & Troubleshooting Provide first and second-line technical support to internal employees via phone, email, chat, and in-person desk-side visits. Diagnose, troubleshoot, and resolve hardware issues (laptops, desktops, monitors, printers, mobile devices, peripherals) and software problems (OS, productivity suites, internal applications). Perform proactive and reactive maintenance on end-user devices, including system patching, software updates, and security checks. Manage user accounts and access within systems as Google Workspace, including password resets and account provisioning/deprovisioning. Onsite Service & Operations: Perform physical setup and installation of new or replacement IT equipment for employees (IMAC: Installs, Moves, Adds, Changes). Manage the IT asset inventory , tracking hardware and software licenses from procurement through retirement. Coordinate with external vendors for hardware repairs, warranty claims, and managed services. Support conference room technology , including video conferencing systems and presentation equipment. Provide a friendly and professional face of IT, ensuring a positive user experience for all in-person support requests. Incident Management & Documentation Log, categorize, prioritize, and track all incidents and service requests accurately using an IT Service Management (ITSM) ticketing system (Jira Service Desk). Adhere to Service Level Agreements (SLAs) for response and resolution times. Create and maintain documentation for the IT knowledge base (internal and user-facing) based on resolutions to recurring issues. Desirable Skills and Qualifications Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Technical Proficiency: Expertise in supporting and troubleshooting Windows and macOS operating systems. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience with an ITSM ticketing system . Preferred Qualifications Experience: 1+ years of experience in a similar IT support, Help Desk, or Desktop Support role.

About Keonn Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics. We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry. Keonn’s team is comprised of experienced engineers and PhDs with deep knowledge in fields like radiofrequency, antennas, electronics, firmware, and cloud-based software. Job position Customer Support Specialist The Technical Support Specialist is responsible for delivering exceptional support to customers by handling inquiries, resolving issues, and providing product or service information. The main goal is to ensure a high level of customer satisfaction and contribute to customer retention and loyalty. This work will be carried out during the afternoon shift. Main tasks Respond to customer inquiries via phone, email, live chat in a timely and professional manner. Troubleshoot customer issues and provide accurate, efficient solutions. Escalate complex cases to relevant departments when necessary. Log and track support tickets, ensuring proper documentation of interactions. Gather customer feedback and share insights to improve services and processes. Stay informed about company products, services, policies, and promotions. Meet or exceed key performance indicators (KPIs), such as response time, first contact resolution rate, and customer satisfaction scores. We expect Previous experience in technical customer support or IT helpdesk roles Excellent verbal and written communication skills. Working knowledge of SSH and CLI-based interfaces for network devices (routers, switches, firewalls, etc.). Familiarity with common networking concepts: IP addressing, subnets, DNS, routing, and VPNs. Comfortable using terminal/command line tools (e.g., PuTTY, OpenSSH, etc.). Previous knowledge of RFID UHF technology is a plus. Strong communication skills and ability to explain technical concepts to non-technical users. Ability to work collaboratively in a team environment and remain calm under pressure. Familiarity with support tools (e.g., Zendesk, Freshdesk, Salesforce) is a plus. Proficiency in English (additional languages are an asset, depending on the market). We offer Company that designs and manufactures worldwide RFID equipment for the retail sector Young and dynamic work environment New 4000sqm corporate building next to Westfield La Maquinista Specialty coffee and table tennis Support for online training programs Ability to grow in a fast-paced international company

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Required Languages: • Native level of Dutch, • Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support, • Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market, • Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system, • Outstanding verbal and written skills that allow you to connect with customers clearly and effectively, • A warm, empathetic approach with a genuine passion for helping others, • A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively, • A good listener who excels in teamwork and enjoys working collaboratively, • Competitive Salary, • Hybrid working model, • Ability to work remotely from Europe (1 month per year), • Personal and professional growth opportunities, • Unlimited access to our online learning platform for continuous development, • Transportation allowance (after 6 months), • Step 1: Interview with our Recruiter to get to know you better, • Step 2: Interview with the Hiring Manager of the company, • Step 3: Final Interview in the Office

ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco, buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care, serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. Tus responsabilidades principales • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder. Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a indicando en el asunto: Candidatura Agente Customer Care.

Hi! Welcome to Cheer Games! We are a VC-backed mobile gaming studio building high-scale, puzzles with fresh gameplay. We're a passionate team of experts, locked in on our mission to make a difference in the industry. We're now looking for teammates to share our passion, grow together and have a lot of fun in our friendly Barcelona office. The Role - Visual Development Lead We expect our Visual Development Lead to build and lead the visual identity of our games. You'll be hands-on in defining the look and feel of our puzzle titles, from prototyping stage to global launch. This role combines creativity, leadership, and execution. You'll set the bar for quality, mentor other artists, and collaborate closely with design and product to bring fresh, engaging worlds to life. You Will • Define and own the 2D art style for our hybrid puzzle games., • Create appealing core gameplay assets, characters, environments, UI, and marketing assets tailored for a global casual audience., • Collaborate with design, product, and engineering to ensure visual consistency and usability., • Lead and mentor other artists as the team grows, fostering a high-quality, creative, and collaborative environment., • Develop and maintain art pipelines, processes, and documentation., • Proven experience as a 2D artist in mobile free-to-play games, ideally puzzle/casual titles., • A strong portfolio demonstrating expertise in casual-friendly core gameplay elements design, character design, environments, and UI., • Ability to define and maintain a cohesive art direction across a project., • Experience working with Unity.

We are looking for a motivated and customer-oriented Customer Care Specialist to join a dynamic and fast-growing international team. In this role, you will support travelers and partners by delivering outstanding service and tailored solutions across multiple communication channels. This is a great opportunity to gain hands-on experience in a global environment within the travel and service industry. Key Responsibilities Provide Exceptional Customer Support: Deliver professional, timely, and friendly assistance to customers, ensuring a smooth and positive experience. Handle complex inquiries with empathy and accuracy, always striving to exceed expectations. Advanced Troubleshooting & Problem Solving: Analyze and resolve escalated cases, identifying root causes and providing effective long-term solutions. Collaborate with internal teams to ensure consistent service quality and process improvements. Multi-Channel Communication: Engage with customers via phone, email, chat, and social media, maintaining a consistent tone of professionalism and clarity across all interactions. Continuous Improvement & Proactive Support: Contribute ideas to enhance processes, efficiency, and overall customer satisfaction. Participate in cross-functional initiatives to optimize the end-to-end service experience. About You • Minimum of 1–2 years of experience in customer service or contact center environments., • Fluency in Spanish and English (spoken and written) is required. A third language such as Portuguese, Romanian, or French is a plus., • Strong communication and negotiation skills., • Demonstrated problem-solving abilities, accountability, and multitasking skills.

Hey future intern! &##If you're a student or recent graduate eager to dive into a dynamic role, we're looking for YOU!&##As a Sales Project Intern, you'll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting December). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat.

Your responsibilities: • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️, • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳, • Jump in and save the day when someone's travel plans hit a bump. 🦸, • Chat or talk with passengers - whatever helps solve their problem fastest., • You speak Danish fluently (C1) and your English is solid too (B2)., • You're positive, patient, and open to whatever the day brings. 🌄, • You listen first, then speak clearly and confidently. 😎, • Relocation package: transport + 4 weeks of accommodation! 🏨, • Salary: 11 000 PLN gross monthly,, • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!, • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance., • Embrace an international and diverse work environment that broadens your horizons., • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

Sobre nosotros En Volkswagen Group Retail S.L.U. nos dedicamos a gestionar la Red de Concesionarios Oficiales de las marcas Volkswagen, Audi, Seat, Cupra, Skoda y Volkswagen Vehículos Comerciales más importantes de España. Somos parte de Porsche Holding, el mayor distribuidor de automóviles de Europa, con más de 33,000 empleados y con presencia en más de 30 países, entre esos España. En VGRS creemos en lo que hacemos, creemos que los 1.600 empleados que formamos parte del Grupo somos los que damos forma al éxito de nuestra organización, y por ello, nos superamos día a día y aspiramos a ser los pioneros en el futuro de la movilidad. Apostamos por la promoción interna, es por eso que tenemos como objetivo que el 90% de nuestras vacantes se cubran a través de nuestro talento interno. Nos atrevemos a cosas nuevas, somos valientes e innovadores, vivimos la diversidad en todas sus facetas, cumplimos con nuestra palabra, estamos orgullosos de nuestros resultados y trabajamos bajo la premisa "nosotros en vez de yo". ¿Eres un cerrador nato con pasión por las ventas y el mundo digital? ¿Te gustaría formar parte de una gran empresa líder en automoción y crecer profesionalmente en un entorno dinámico, innovador y con oportunidades reales de desarrollo? ¡Entonces esta es tu oportunidad! Estamos buscando un perfil comercial con actitud ganadora, enfocado a resultados, con habilidad para conectar con clientes (especialmente a través de canales digitales) y con muchas ganas de sumarse a un equipo que no para de crecer en el apasionante sector de los vehículos de ocasión. Nos encontramos en plena búsqueda de GESTOR DIGITAL de VEHÍCULO de OCASIÓN. ¿Cómo será tu día a día? • Interactuar con los clientes de manera proactiva (sobre todo de modo digital) para comprender sus necesidades y preferencias en la compra de vehículos de ocasión., • Presentar y demostrar vehículos de manera atractiva, destacando características y beneficios clave., • Guiar a los clientes a través del proceso de compra, proporcionando información precisa sobre precios, opciones de financiamiento y garantías., • Negociar y cerrar acuerdos de manera efectiva, asegurándose de alcanzar los objetivos de ventas establecidos., • Mantener un conocimiento actualizado de los modelos de vehículos, características y tendencias del mercado., • Gestionar y mantener registros precisos de las transacciones de ventas y la información del cliente en el sistema., • Colaborar con el equipo de marketing para promocionar vehículos de ocasión a través de diferentes canales., • Eres proactivo/a: Personas con energía, entusiasmo, ganas de aprender y aportar nuevas ideas., • Tienes flexibilidad y adaptabilidad: Capacidad para ajustarse a diferentes situaciones y necesidades del cliente, trabajando de manera autónoma., • Tienes habilidades de debate y gestión de objeciones, • Eres una persona orientada a resultados: Enfocado en alcanzar y superar objetivos comerciales mediante estrategias digitales., • Buen nivel de comunicación: Capacidad para transmitir confianza y convencer a través de canales digitales, como chat, email o videollamadas., • Tienes experiencia en venta telefónica y gestión de leads., • Tienes experiencia con herramientas de comunicación digital (correo electrónico, videollamadas, chats)., • Horario rotativo: 9:30 a 18:30 y 10:30 a 19:30., • Posibilidades de proyección profesional en multinacional consolidada en el sector, • Seguro de vida a cargo de la empresa, • Salario fijo + variable, • Retribución flexible, • Descuentos especiales de empleados VGRS, • VGRSalud (actividades deportivas) Nosotros te entregamos la llave de tu nueva carrera y tú solo... ¡acelera!

Mobile Developer A fantastic opportunity for a driven Mobile Developer to join a leading Quantum AI company, where you will work on cutting-edge solutions for iOS, Android and LLM Applications. You'll be working alongside world-leading experts in quantum computing and AI, who are developing solutions that deliver real-world impact for global clients. This is initially a 9 Month Fixed Term Contract, with scope to extend - *Hybrid working from sites in Madrid or Barcelona. As a Mobile Developer you will: • Design, build, and maintain native mobile applications for both iOS (Swift/Objective-C) and Android (Kotlin/Java) platforms, with a focus on AI/LLM-powered features and APIs., • Integrate advanced AI, LLM, and NLP capabilities to deliver seamless in-app chat, text, or recommendation features., • Collaborate with designers, product managers, and backend/AI engineers to deliver high-performance and engaging user experiences., • Connect mobile apps to cloud services and APIs, ensuring real-time delivery of AI outputs and secure data exchange., • Write clean, maintainable, and efficient code; troubleshoot, debug, and optimize across platforms for quality, reliability, and scalability., • Monitor app performance, report issues, and contribute to continuous improvements in codebase and mobile UX., • Bachelor's degree in Computer Science, Software Engineering, or related technical field., • Minimum 2 years' experience developing and releasing iOS and Android mobile applications, including API/cloud integrations., • Proficiency in Swift and Objective-C for iOS; Kotlin and Java for Android development., • Familiarity with mobile UI/UX design principles, version control (Git), and use of Android Studio/Xcode., • Experience integrating mobile apps with RESTful APIs and cloud services.

Hey there! How would you like to help fashion companies improve their processes, from concept development all the way to e-commerce? We're looking for a Mid-Level Software Engineer to join our Engineering Team at Fermat, where we're building tools that help iconic brands such as Adidas, ASOS or MANGO optimize costs, reduce waste and implement technology in their creative processes. About the Engineering Team Our mission is simple: build Fermat into the Fashion Operating System. You'll join a group of brilliant minds that make it happen: • Oscar Cuatrecasas, who you'll be working side by side with. He leads the team, designs the architecture and makes sure features get developed, tested and shipped on time., • Pau Lozano, who leads the AI team. Amongst many other tasks, he researches new AI capabilities which give Fermat the edge that wins deals., • Marc Aguilar, who, despite his AI background, works across the stack and is your go-to for anything and everything., • Claudia Len, our first AI Solutions Engineer. She works as close to the client as possible, discovering new problems to solve and delivering solutions for them at lightning speed. The Role • Build and deliver features end-to-end — from idea to production ., • Collaborate closely with Product & Design to solve real customer problems., • Write clean, maintainable, and well-tested code across the stack., • Continuously improve the codebase and team processes. Our Stack • Backend: Cloudflare Workers, • Frontend: SvelteKit, • Database: MongoDB If you're a curious, adaptable engineer who loves building impactful features, we'll help you get there. What "Mid-Level" Means at Fermat We don't just measure experience by years, but by impact and autonomy. You'll thrive here if you: • Deliver well-defined features independently., • Write reliable, maintainable, and performant code., • Proactively identify improvements and follow through., • Understand the why behind what you build. At Fermat, how we work is just as important as what we build. We value: • Curiosity: We learn fast and share openly, no egos here., • Candor: We give direct, caring feedback to help each other grow., • Accountability: We own what we build, from code to culture., • Product Mindset: We focus on impact, not just delivery., • Real product impact: Your work will be used by thousands of designers daily., • Continuous growth: A clear path to seniority in a growth phase startup., • Modern practices: Modern stack, CI/CD, quick development cycles. Our process balances making the best use of your time whilst also giving space for you to shine. • Intro Call → Chat with our CTO about your journey and goals. Deep dive into your product mindset, teamwork, and problem-solving., • Live Challenge → A live collaborative technical exercise based on real-life problems. How We Work We follow an office-first, flexible approach (80%-20%) because we believe the best products are built when people collaborate face-to-face. We work on-site in our Barcelona HQ to connect, brainstorm, and ship together, while keeping flexibility for deep work and personal balance. Salary and benefits • Competitive salary with room for growth as company goals are met., • Lunch in the office, bites , coffee and tea., • Yearly team retreat in Menorca., • Frequent team-building dinners, hikes and sports., • Flexible schedules .

Hey future intern! We are looking for an amazing Quality Manager Assistant to join the French and BENELUX Business Team in our Barcelona Office to start January 2026! Ready to take on the challenge? Your Role at Weekendesk As a Quality Manager Assistant , you’ll collaborate closely with our Sales and Marketing teams to ensure our prices stay competitive. You’ll monitor the competition, provide key insights, and help shape pricing strategies to secure the best deals for our platform. Here’s what your day-to-day will look like: Regularly check our prices against competitors, monitoring deals to make sure we’re offering the best packages. Create and follow up on clear reports highlighting price differences for our sales teams. Track the performance of offers using specific tools, then strategize with Sales and Marketing to improve performance and visibility. Analyze and suggest possible improvements in our price competitiveness. Provide valuable insights to help the Sales team negotiate better rates and spot areas for improvement. Work closely with Marketing to ensure our campaigns promote the most competitive offers, identifying opportunities to boost visibility for our top deals. Why Weekendesk is Your Perfect Match At Weekendesk, we live by Teamwork, Transparency, and Trust. These core values shape our one-of-a-kind culture, where every contribution counts and learning is part of the journey. You’ll be right in the action, honing your skills in data analysis, sales strategies, and pricing techniques. Get exposed to multiple departments—Sales, Marketing, and more—to deepen your business acumen. Join a young, multicultural team with plenty of after-work events and awesome office perks. Does This Sound Like You? Student of Business, Marketing, or related fields, with a passion for SALES and COMPETITION. Analytical, detail-oriented, and ready to learn. Organized and proactive. A team player with a sharp eye for detail and an open mindset. French speaker, fluent in English (Spanish is a plus!). Perks & Benefits ✨ 6 months internship (starting January 2026). Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 500€/net per month . Personal Discount of 20% on Weekendesk website. Referral bonus: Bring in talented friends and earn! Office is based in center of Barcelona, Spain. Young and multicultural environment. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Annual events: Summer Seminar + Xmas Party! Recruitment Process Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat. Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company. Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out. Onboarding : Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? Apply today and don't forget to visit our website to know more about us!