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Job Title: SAP HCM Consultant Start Date: August Duration: Until January 2026, possible extension Skills: -Experience with SAP HCM and ABAP -Spanish payroll (nice to have) -Fluent English and Spanish If you are interested, please send me your CV to and lets have a quick chat! If not, please refer someone from your network and earn a referral bonus

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and hard work. We are seeking a highly customer-focused and detail-oriented Customer Care Specialist to champion the customer experience across our digital products, ensuring that every interaction aligns seamlessly with our company’s mission: making life easier for travelers. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalized solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: • Ensure customer satisfaction and provide professional customer support., • Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions., • Discuss with customers on different channels and provide information on the company’s products and services., • Take the extra mile to engage customers., • Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries., • Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition., • Liaise with other departments and provide support to them. Claims Support: • Collect all the information of the customers to open claims with the Insurance company., • Follow up on open cases., • Resolution of claims, doubts and incidents for our travelers. Requirements: • Bilingual: Native-level English skills required, and Spanish., • At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry)., • Ability to multitask. (Email/Chat/Voice), • Medium level computer skills., • Effective communication skills – both verbal and non-verbal., • Must always be friendly and willing to provide assistance to others., • Ability to cope in a fast paced job environment., • Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time • 37.5 hour work week from Monday to Friday., • 100% Remote (we have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too) Office Location: Barcelona Our value proposition: • Indefinite contract, • Possibility to evolve alongside the growth of Heymondo., • Competitive annual salary + variable based on your performance., • Flexible and good work environment.

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and hard work. We are seeking a highly customer-focused and detail-oriented Customer Care Specialist to champion the customer experience across our digital products, ensuring that every interaction aligns seamlessly with our company’s mission: making life easier for travelers. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalized solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: • Ensure customer satisfaction and provide professional customer support., • Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions., • Discuss with customers on different channels and provide information on the company’s products and services., • Take the extra mile to engage customers., • Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries., • Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition., • Liaise with other departments and provide support to them. Claims Support: • Collect all the information of the customers to open claims with the Insurance company., • Follow up on open cases., • Resolution of claims, doubts and incidents for our travelers. Requirements: • Bilingual: Native-level Romanian skills required, and Spanish., • At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry)., • Ability to multitask. (Email/Chat/Voice), • Medium level computer skills., • Effective communication skills – both verbal and non-verbal., • Must always be friendly and willing to provide assistance to others., • Ability to cope in a fast paced job environment., • Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time • 37.5 hour work week from Monday to Friday. Office Location: Barcelona Our value proposition: • Indefinite contract, • Possibility to evolve alongside the growth of Heymondo., • Competitive annual salary + variable based on your performance., • Flexible and good work environment.

We’re partnering with an innovative start-up to build the factories of tomorrow. They’re redefining “smart” for manufacturing SMEs with Industrial IoT, Data, AI and cloud—moving from visibility, to optimization, to LLM-powered agents that continuously improve production. In this position you’ll build LLM-based workflows and agentic features for real factories: ship clean services in Python/C#, wire up retrieval (embeddings + vector/hybrid search), add tool/function calling so models can act, and iterate with domain experts. We value self-driven engineers who communicate transparently (“I don’t know yet—can we figure it out together?” beats over-promising). Location: Spain (remote-first). Preference for North of Spain (Galicia, Asturias, Cantabria, Basque Country). No profiles outside Spain. Occasional travel to Switzerland. Process : Intro → team chat → tech deep-dive → short practical → final chat. WHAT YOU'LL DO • Build services & APIs in Python and C# (.NET), integrating with IoT/ERP/MES and cloud components (Azure preferred)., • Design & implement LLM workflows and agents : tool/function calling, retrieval pipelines, prompt/JSON orchestration, and safe control flow (graphs/state)., • Own quality end-to-end : tests, reviews, CI/CD, telemetry, tracing/logging; guardrails and simple evals; keep things observable and debuggable., • Evaluate AI in production: add offline/online evaluation, benchmarks, and safety checks; measure value, not just accuracy., • Collaborate transparently : give realistic estimates, surface risks early, and ask for help when needed., • Continuously improve: iterate with domain experts to turn prototypes into stable, maintainable services. In your first 90 days you might: • Ship a small Python or C# service that talks to an ERP/MES., • Launch an agentic workflow (2 tools, JSON I/O) with retries, tracing/metrics, lightweight evals & guardrails., • Productionize (CI/CD, auth, alerts); add knowledge access only if needed (RAG or deterministic) and track value (success rate, p95). WHAT YOU BRING • 3–5 years of software engineering experience (or equivalent impact)., • Strong Python and C#/.NET skills; you’ve built and shipped APIs/services., • You’ve shipped at least one LLM product or serious POC (cloud or open-source models)., • Experience with at least one LLM orchestration framework (e.g., LangGraph/LangChain—others welcome)., • Solid with datastores (SQL/NoSQL) and event/streaming basics., • Hands-on with RAG and a vector/hybrid search backend (e.g., Postgres/pgvector, Qdrant/Weaviate, Elasticsearch/Azure AI Search)., • Solid with SQL (schemas, migrations); working knowledge of NoSQL/event/streaming basics., • Cloud & containers: Docker; CI/CD (GitHub Actions/Azure DevOps); basic Kubernetes/Azure or willingness to learn quickly., • Mindset : self-driven, outcome-oriented, and radically transparent in communication., • Language : English (min. C1) Nice to have: • Industrial/edge exposure (OPC UA, MQTT), queues/streams, or time-series data., • ML engineering basics (PyTorch/TensorFlow), feature stores, data pipelines., • Observability (OpenTelemetry, Grafana), security, and role-based access in data/AI systems., • German language skills. HOW WE WORK (AND WHY IT'S FUN) • AI‑first, pragmatism‑driven: Use AI where it makes a real difference; use classic engineering where it’s better., • Small team, big ownership: You’ll have autonomy, clear goals, and direct impact on customers., • Real industry impact: Your code helps reduce waste, save energy, and make factories more resilient. BENEFITS • 23 days of holidays, • Learning budget (courses/conferences), • Top-tier hardware, • Flexible hours, • Remote work (default), • Occasional travel to Switzerland, • Yearly strategic off-site READY TO MAKE AN IMPACT? We’re looking for someone who thrives in a fast-paced, innovation-driven environment — someone adaptable, curious, and ready to solve real problems with smart, modern tools. If that sounds like you, we’d love to hear your story. Send your CV and 1–2 links (GitHub, demo, or brief write-up of an LLM workflow you built). No perfect match? If you bring strong Python/C# fundamentals and real curiosity about LLM systems, we still want to hear from you.

¡Seguimos buscando talento…y nos encantaría que te unieras a nuestro equipo! Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer y Great Place To Work, con más de 35.000 empleados a nivel global y con presencia en más de 35 países. Somos líderes en servicios de tecnología digital y proporcionamos soluciones tecnológicas de gran alcance a grandes compañías. ¿Qué buscamos? Buscamos incrementar nuestro equipo un/a QA Manual con amplia experiencia en Canales Asistidos , para colaborar junto con uno de nuestros principales clientes, líder en su sector a nivel mundial. Modalidad de trabajo: 100% remoto Lugar de trabajo: Cualquier provincia de España Horario: de L-V 9.00 a 18.00 horas Requisitos mínimos • Experiencia como QA manual para el área de Canales Asistidos (voz, chat, mail, Branch, whatsapp)., • Amplia experiencia con JIRA, Confluence. SCRUM y creación de Test Plan., • Conocimiento en gestión de proyecto (uso de JIRA para el diseño y ejecución de pruebas)., • Conocimiento de inglés, mínimo leído y escrito., • Flexibilidad de horario, porque se trata de un proyecto de LATAM., • Es posible que sea necesario que vayan alguna vez físicamente a la oficina, que se encuentra en Madrid. Idiomas: • Inglés, mínimo leído y escrito, • Español, Nativo. ¿Qué te ofrecemos? • 23 días laborables de vacaciones y el 24 y 31 de diciembre., • Numerosos beneficios sociales (seguro médico, ayuda al teletrabajo, seguro de vida y seguro de accidentes)., • Programa de Retribución Flexible (tarjeta comida, cheques guardería, tarjeta transporte, clases de inglés online, seguro médico para tu familia…)., • Acceso gratuito a varias plataformas de formación., • Estabilidad y carrera profesional., • Tenemos implantado un plan de compensación de referencias internas., • Posibilidad de elección de percibir tu salario en 12 o 14 pagas., • Medidas de conciliación (teletrabajo, asesoramiento de especialistas (psicólogo, nutricionista, entrenador personal)., • Plataforma UST Club descuentos y descuentos en gimnasios. Si quieres conocer más, no dudes en inscribirte y nos pondremos en contacto contigo para ampliarte información de la posición ¡Te estamos esperando! En UST nos comprometemos con la igualdad de oportunidades en nuestros procesos de selección y no realizamos ningún tipo de discriminación por razón de raza, género, discapacidad, edad, religión, orientación sexual o nacionalidad. Estamos comprometidos con la discapacidad y apostamos por la incorporación de personas con certificado de discapacidad.

Agente de Atención al Cliente Francófono | Presencial en Oficina en España Conecta países con tu voz. Impulsa negocios con tu servicio. ¿Dominas el francés y el español ? ¿Te gustaría crecer en un entorno multicultural e internacional? ¿Quieres trabajar desde España, pero participar en el desarrollo del mercado francés? Si no estás buscando simplemente un trabajo, sino una carrera profesional con sentido , ¡te estamos buscando a ti! Responsabilidades • Actuar como primer punto de contacto para clientes franceses, gestionando consultas, postventa, reclamaciones y resolución de incidencias;, • Comunicarte de forma fluida y profesional en francés a través de teléfono, email o chat para ofrecer una experiencia cliente eficiente;, • Coordinar con los equipos locales en España (almacén, logística, ventas) para asegurar soluciones rápidas y precisas;, • Recopilar y analizar feedback de clientes, proponiendo mejoras continuas en los procesos de atención;, • Colaborar en tareas adicionales asignadas por el supervisor: soporte en nuevos sistemas, gestión de urgencias, etc. ✅ Perfil que buscamos • Dominio avanzado de francés (mínimo nivel C1, oral y escrito);, • Buen nivel de español para la comunicación diaria y el trabajo en equipo;, • Se valorará experiencia en atención al cliente, soporte postventa o gestión de operaciones internacionales;, • Capacidad para trabajar bajo presión, buena gestión emocional, enfoque al detalle y al cliente;, • Permiso legal para trabajar en España (residencia, visado de trabajo, estudiante con permiso laboral, etc.);, • Actitud positiva, ganas de aprender y crecer con la empresa.