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pINFINNI busca un/a Profesional de Soporte al Cliente Senior para unirse a nuestro equipo europeo de servicio al cliente y a nuestro mercado internacional en crecimiento. Serás responsable de atender y resolver consultas de clientes no técnicas y técnicas en inglés a través de chat (Intercom) relacionadas con la plataforma Infinni. /ppBuscamos candidatos basados actualmente en las Islas Canarias. Reportarás al Team Lead de Soporte y harás una contribución clave para garantizar el máximo nivel de /p #J-18808-Ljbffr

INFINNI busca un/a Profesional de Soporte al Cliente Senior para unirse a nuestro equipo europeo de servicio al cliente y a nuestro mercado internacional en crecimiento. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. Serás responsable de atender y resolver consultas de clientes no técnicas y técnicas en inglés a través de chat (Intercom) relacionadas con la plataforma Infinni. Buscamos candidatos basados actualmente en las Islas Canarias. xcskxlj Reportarás al Team Lead de Soporte y harás una contribución clave para garantizar el máximo nivel de #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Shaping the Future of Automotive Engineering No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. Applus+ IDIADA is a global leader in automotive engineering, offering a dynamic and rewarding career opportunity for professionals passionate about shaping the future of mobility. As a TOP Employer certified company with over 3400 professionals from more than 20 countries, we provide a diverse and inclusive work environment that fosters innovation and growth with colleagues from over 50 nationalities contributing to safer, more efficient, and sustainable vehicles. Why join us? Enjoy a highly flexible hybrid work model in a company that takes care of the employees’ wellbeing, offering work‑life balance benefits such as subsidized canteen, free language courses, transport and coaching services. Join a company that has a deep commitment to sustainability and push yourself to reach your full potential in a dynamic and challenging setting that values innovation and expertise. Job Description Main Responsibilities • Assume full ownership of the development program and test samples (vehicle and test parts), • Establish and define vehicle brake targets and specifications within the target book, • Ensure target fulfilment for all project milestones, implementing corrective actions if required, • Execute rigorous project risk assessment and develop, if necessary, robust countermeasure proposal, • Ensure test procedures are applied with precision in accordance with project requirements, • Conduct regular customer meetings to communicate project status, address critical concerns, and maintain stakeholder confidence, • Develop and maintain comprehensive technical documentation, reports, and project record, • Manage supplier, ensuring fulfilment of customers requirements Qualifications Profile • Minimum 3 years of professional experience in the automotive industry, • Proficiency in technical communication across all organisational levels, • Ability to communicate effectively with customers and external partners, • Strong interpersonal skills with a collaborative approach and proactive work ethic, • Results‑oriented professional with commitment to achieving project objectives and delivering high‑quality outcomes, • Ability to work effectively within an international company and multicultural teams, • Prior experience in automotive testing and validation is highly desirable, • Comprehensive technical knowledge of primary vehicle component functions and performance characteristics Education • Bachelor's degree in Automotive Engineering or Mechanical Engineering Languages • English: Professional working proficiency (minimum C1 level), • Additional language proficiency is advantageous Additional Information Selection Process • 1st: Submit your application and complete our screening questions., • 2nd: Quick chat with HR., • 3rd: Interview with the hiring team and complete English and attitudinal assessments., • 4th: Receive your offer and begin your onboarding journey. Applus IDIADA is committed to equality, diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. xcskxlj There is a place for everyone. #J-18808-Ljbffr

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

ph3Shaping the Future of Automotive Engineering /h3 pApplus+ IDIADA is a global leader in automotive engineering, offering a dynamic and rewarding career opportunity for professionals passionate about shaping the future of mobility. As a TOP Employer certified company with over 3400 professionals from more than 20 countries, we provide a diverse and inclusive work environment that fosters innovation and growth with colleagues from over 50 nationalities contributing to a safer, more efficient, and sustainable vehicles. /p pEnjoy a highly flexible hybrid work model in a company that takes care of the employees’ wellbeing, offering work-life balance benefits such as subsidized canteen, free language courses, transport and coaching services. /p pJoin a company that has a deep commitment to sustainability and push yourself to reach your full potential in a dynamic and challenging setting that values innovation and expertise. /p h3Job Description /h3 pWe're looking for a highly analytical and results-driven bDurability Engineer /b to join our Complete Vehicle Durability team. In this role, you will lead the design, planning, and execution of comprehensive durability testing programs for conventional and electrified vehicles, ensuring robust and reliable product performance. You will play a key role in delivering durability validation activities, working closely with cross-functional teams to meet project milestones while addressing the challenges associated with belectrified powertrains, vehicle management systems, and advanced multi-material vehicle architectures /b. /p h3Responsibilities /h3 ul liLead the development, planning, and execution of complete vehicle durability validation programs in line with customer requirements and automotive standards /li liDefine test strategies, load cases, and validation plans based on vehicle usage profiles and development targets /li liOversee and conduct durability testing activities in laboratory and field environments, ensuring high-quality data acquisition and traceability /li liAnalyze and interpret durability test data to identify failure modes, degradation mechanisms, and improvement opportunities /li liPrepare and present detailed technical reports, including clear recommendations for design improvements and validation status /li liDrive durability validation of belectrified vehicle architectures /b, including battery-integrated structures, lightweight and multi-material body designs, and evolving load paths linked to new vehicle layouts /li liEvaluate the impact of belectric powertrain systems, thermal behavior, and mass distribution /b on vehicle durability performance /li liAnalyze interactions between bvehicle management systems /b (e.g., BMS, energy and powertrain control strategies) and mechanical durability, including interpretation of vehicle network data (e.g., CAN signals) /li liSupport correlation between physical testing and simulations, contributing to model validation and durability prediction accuracy /li liCollaborate with design, CAE, and system engineering teams to resolve durability issues and influence product development decisions /li liLead root cause investigations for durability-related failures and define corrective actions /li liMentor junior engineers and support knowledge development within the team /li liContribute to the continuous improvement of durability methodologies, tools, and testing procedures /li liManage test planning, resources, and project timelines to ensure efficient and high-quality project delivery /li /ul h3Qualifications /h3 ul liBachelor’s or Master’s degree in Mechanical Engineering, Automotive Engineering, or related field /li li5–7 years of experience in bautomotive durability, testing, or validation engineering /b /li liStrong knowledge of durability principles, including fatigue, structural mechanics, and failure analysis /li liProven experience in defining and executing durability test programs at component, system, or vehicle level /li liAdvanced data analysis capabilities and experience with engineering tools (e.g., Diadem, Python, or equivalent) /li liExperience working with bvehicle instrumentation and data acquisition systems /b /li liStrong problem-solving skills with the ability to lead technical discussions and decision-making /li liEffective communication skills and ability to work in cross-functional, international teams /li /ul h3Preferred Skills and Experience /h3 ul liExperience with belectrified vehicles (BEV, HEV, PHEV) /b and associated structural and system-level challenges /li liKnowledge of bvehicle management systems /b, including BMS, control systems, and vehicle communication networks (e.g., CAN) /li liExperience with bcorrelation and durability simulation methodologies /b /li liFamiliarity with lightweight design, multi-material structures, and battery enclosure validation /li liUnderstanding of automotive development processes (e.g., DVP, validation plans, quality gates) /li liExperience in proving ground testing and real-world load data analysis /li liLeadership or mentoring experience within engineering teamsKnowledge of automotive quality assurance processes /li liProject coordination or technical support experience /li libFluent in English and other languages as Chinese will be valuable. /b /li /ul h3Additional Information /h3 pWHAT ARE THE PHASES OF THE SELECTION PROCESS? /p pHere's your roadmap: /p ul li1st: Submit your application and complete our screening questions. /li li2nd: Quick chat with HR. /li li3rd: Interview with the hiring team and complete English and attitudinal assessments. /li li4th: Receive your offer and begin your onboarding journey. /li /ul pLet's start this adventure together! /p pApplus IDIADA is committed to bequality, /b bdiversity /b and binclusion /b. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone. /p pBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply /p /p #J-18808-Ljbffr

Médico/a de urgencias (100% Remoto) - Contrato Temporal Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Actualmente estamos buscando médicos para dar cobertura a la temporada de gripe con posibilidad de contrato indefinido posteriormente. La persona que se incorpore orientará y dará consejo médico a los pacientes a través de medios telemáticos (telefónico, videoconsulta o chat) y valorará activar recursos médicos (médico a domicilio o ambulancia de urgencias) en caso necesario, de acuerdo a las directrices del cliente y los estándares marcados por Teladoc Health International. Funciones - Atender a los pacientes aplicando una escucha activa del motivo de consulta. - Realizar una anamnesis estructurada. - Determinar médicamente la gravedad y el nivel asistencial requerido. - Dar consejo y orientación médica al paciente, siendo posible la prescripción farmacológica. - Activar el recurso adecuado a la situación clínica y adaptarlo según la disponibilidad. En caso de no disponer del recurso necesario contactar con otros servicios de emergencias. - Realizar seguimiento del estado del paciente hasta la llegada del recurso, en caso necesario. - Hacer registro adecuado de datos en el sistema. - Reportar las incidencias al supervisor. - Cumplir con los estándares de calidad establecidos siguiendo el código ético médico. - Conocer, mantenerse actualizado y actuar de acuerdo a los protocolos internos de gestión y los acuerdos pactados con las compañías siguiendo las políticas para cumplir con la ética de Teladoc Health International. Condiciones - Contrato 100% remoto - Contrato temporal de 3 meses desde junio hasta septiembre de 2026 - Material informático proporcionado por Teladoc Health - Horario a convenir según disponibilidad, se valorará positivamente disponibilidad en fin de semana o festivos Requisitos - Experiencia asistencial reciente en España - Se valorará positivamente especialidad en medicina de familia, medicina de urgencias, medicina interna, neumología o similares - Colegiatura activa en España - Se valorará positivamente el dominio de otros idiomas (inglés, catalán u otros)

ph3Shaping the Future of Automotive Engineering /h3 pApplus+ IDIADA is a global leader in automotive engineering, offering a dynamic and rewarding career opportunity for professionals passionate about shaping the future of mobility. As a TOP Employer certified company with over 3400 professionals from more than 20 countries, we provide a diverse and inclusive work environment that fosters innovation and growth with colleagues from over 50 nationalities contributing to safer, more efficient, and sustainable vehicles. /p h3Why join us? /h3 pEnjoy a highly flexible hybrid work model in a company that takes care of the employees’ wellbeing, offering work‑life balance benefits such as subsidized canteen, free language courses, transport and coaching services. Join a company that has a deep commitment to sustainability and push yourself to reach your full potential in a dynamic and challenging setting that values innovation and expertise. /p h3Job Description /h3 h3Main Responsibilities /h3 ul liAssume full ownership of the development program and test samples (vehicle and test parts) /li liEstablish and define vehicle brake targets and specifications within the target book /li liEnsure target fulfilment for all project milestones, implementing corrective actions if required /li liExecute rigorous project risk assessment and develop, if necessary, robust countermeasure proposal /li liEnsure test procedures are applied with precision in accordance with project requirements /li liConduct regular customer meetings to communicate project status, address critical concerns, and maintain stakeholder confidence /li liDevelop and maintain comprehensive technical documentation, reports, and project record /li liManage supplier, ensuring fulfilment of customers requirements /li /ul h3Qualifications /h3 h3Profile /h3 ul liMinimum 3 years of professional experience in the automotive industry /li liProficiency in technical communication across all organisational levels /li liAbility to communicate effectively with customers and external partners /li liStrong interpersonal skills with a collaborative approach and proactive work ethic /li liResults‑oriented professional with commitment to achieving project objectives and delivering high‑quality outcomes /li liAbility to work effectively within an international company and multicultural teams /li liPrior experience in automotive testing and validation is highly desirable /li liComprehensive technical knowledge of primary vehicle component functions and performance characteristics /li /ul h3Education /h3 ul liBachelor's degree in Automotive Engineering or Mechanical Engineering /li /ul h3Languages /h3 ul liEnglish: Professional working proficiency (minimum C1 level) /li liAdditional language proficiency is advantageous /li /ul h3Additional Information /h3 h3Selection Process /h3 ul li1st: Submit your application and complete our screening questions. /li li2nd: Quick chat with HR. /li li3rd: Interview with the hiring team and complete English and attitudinal assessments. /li li4th: Receive your offer and begin your onboarding journey. /li /ul pApplus IDIADA is committed to equality, diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone. /p /p #J-18808-Ljbffr

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación. ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xcskxlj Join us in delivering exceptional support to our Infinni platform users!

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

pp¿Buscas un puesto estable donde aprender y desarrollarte profesionalmente? En CTAIMA ayudamos a empresas a gestionar su documentación para que puedan trabajar de forma segura y cumpliendo la normativa. Actualmente estamos ampliando nuestro equipo para dar soporte tanto en la gestión documental como en la atención a clientes. Hoy contamos con más de 3.000 clientes en más de 20 países y seguimos creciendo internacionalmente. /p h3Nuestro ADN CTAIMA /h3 ul liDemuestra ownership /li li¡Resuelve! /li liPon al cliente primero /li liSé entusiasta /li liPrioriza el crecimiento /li /ul h3Misión del puesto /h3 pComo miembro de nuestro equipo de Customer Service, serás el primer punto de contacto para nuestros clientes. Tu misión será brindar un servicio excepcional y resolver cualquier consulta o problema que puedan tener. Serás responsable de conocer nuestras herramientas con detalle para garantizar la satisfacción del cliente y mantener relaciones sólidas con ellos. /p h3Funciones /h3 ul liAtender y responder a las consultas y solicitudes de los clientes a través de diferentes canales (teléfono, correo electrónico, chat en línea y WhatsApp). /li liProporcionar asistencia técnica y de usabilidad, así como resolver problemas relacionados con nuestros productos y servicios. /li liRegistrar y hacer seguimiento de los casos de atención al cliente en nuestro sistema. /li liColaborar con otros equipos internos para garantizar una resolución rápida y efectiva de los problemas. /li liIdentificar oportunidades para mejorar nuestros productos y servicios según el feedback de los clientes. /li liProporcionar información y orientación sobre el uso de nuestras plataformas y aplicaciones. /li liCrear y mantener una base de conocimientos actualizada con respuestas a preguntas frecuentes. /li liAyudar a conseguir que los contratistas usen la plataforma y recoger su feedback para mejorar continuamente nuestra herramienta. /li liRevisión del uso de la plataforma por parte de los contratistas. /li liCapacitar a clientes titulares, a clientes proveedores y a contratistas. /li /ul h3Requisitos /h3 ul liExperiencia previa en atención al cliente. /li liHabilidades excepcionales de comunicación verbal y escrita. /li liCapacidad para escuchar y comprender las necesidades de los clientes. /li liHabilidad para resolver problemas de manera efectiva. /li liCapacidad para trabajar en equipo y colaborar con otras áreas. /li liPaciencia y empatía para tratar con clientes en situaciones difíciles. /li liConocimientos básicos de software y tecnología. /li liCapacidad para trabajar en un entorno dinámico y gestionar múltiples tareas. /li liFluidez en español y valorable inglés y/o italiano. /li /ul h3Beneficios /h3 ul liCentro de trabajo en Tarragona: Carrer Salvador Espriu, 18, 43007 Tarragona. /li liIncorporación inmediata. /li li25 días laborables de vacaciones anuales (23 + 2 festivos locales de libre elección). /li liJornada intensiva de 08 a 15h los viernes, julio, agosto y el día de tu cumpleaños. /li liCafé, té, infusiones y fruta en la oficina. /li liFormación y desarrollo profesional continuo. /li liIniciativas de bienestar y hábitos saludables. /li liProductos de retribución flexible: transporte, restaurante, guardería y seguro médico. /li liAcceso a Corporate Benefits (portal de descuentos). /li liPrograma Referral de candidatos. /li /ul /p #J-18808-Ljbffr

ppSector Servicios y tecnología de la información /p pJornada laboral Completa /p pModalidad de trabajo Presencial /p pNivel profesional Empleado /p pDepartamento Atención Al Cliente /p h3Atención al cliente (Customer Support) /h3 pb¿Buscas un puesto estable donde aprender y desarrollarte profesionalmente? /b /p pEn CTAIMA ayudamos a empresas a gestionar su documentación para que puedan trabajar de forma segura y cumpliendo la normativa. Actualmente estamos ampliando nuestro equipo para dar soporte tanto en la gestión documental como en la atención a clientes. Hoy contamos con más de 3.000 clientes en más de 20 países y seguimos creciendo internacionalmente /p ulliPrioriza el crecimiento /li /ul pb¿Cuál es la misión del puesto? /b /p pComo miembro de nuestro equipo de Customer Service, serás el primer punto de contacto para nuestros clientes. Tu misión será brindar un servicio excepcional y resolver cualquier consulta o problema que puedan tener. Serás responsable de conocer nuestras herramientas con detalle para garantizar la satisfacción del cliente y mantener relaciones sólidas con ellos. /p pb¿Cuáles serán tus funciones? /b /p ul liAtender y responder a las consultas y solicitudes de los clientes a través de diferentes canales (teléfono, correo electrónico, chat en línea y WhatsApp). /li liProporcionar asistencia técnica y de usabilidad, así como resolver problemas relacionados con nuestros productos y servicios. /li liRegistrar y hacer seguimiento de los casos de atención al cliente en nuestro sistema. /li liColaborar con otros equipos internos para garantizar una resolución rápida y efectiva de los problemas. /li liIdentificar oportunidades para mejorar nuestros productos y servicios según el feedback de los clientes. /li liProporcionar información y orientación sobre el uso de nuestras plataformas y aplicaciones. /li liCrear y mantener una base de conocimientos actualizada con respuestas a preguntas frecuentes. /li liAyudar a conseguir que los contratistas usen la plataforma y recoger su feedback para mejorar continuamente nuestra herramienta. /li liRevisión del uso de la plataforma por parte de los contratistas. /li liCapacitar a clientes titulares y a clientes proveedores y contratistas. /li /ul pb¿Qué buscamos en ti? /b /p ul liExperiencia previa en atención al cliente. /li liHabilidades excepcionales de comunicación verbal y escrita. /li liCapacidad para escuchar y comprender las necesidades de los clientes. /li liHabilidad para resolver problemas de manera efectiva. /li liCapacidad para trabajar en equipo y colaborar con otras áreas. /li liPaciencia y empatía para tratar con clientes en situaciones difíciles. /li liConocimientos básicos de software y tecnología. /li liCapacidad para trabajar en un entorno dinámico y gestionar múltiples tareas. /li liFluidez en español. /li /ul pCentro de trabajo en Tarragona: Carrer Salvador Espriu, 18, 43007 Tarragona /p pIncorporación inmediata. /p p25 días laborables de vacaciones anuales (23 + 2 festivos locales de libre elección). /p pJornada intensiva de 08 a 15h los viernes, julio, agosto y el día de tu cumpleaños. /p pCafé, té, infusiones y fruta en la oficina. /p pFormación y desarrollo profesional continuo. /p pIniciativas de bienestar y hábitos saludables. /p pProductos de retribución flexible: transporte, restaurante, guardería y seguro médico. /p pPrograma Referral de candidatos. /p pb¿Te interesa esta oportunidad? /b No dudes en hacérnoslo saber y nuestro equipo de selección se pondrá en contacto contigo lo antes posible. ¡Esperamos contar con tu talento y entusiasmo! /p pb¿No es el puesto adecuado para ti? /b ¡No te preocupes! Puedes consultar nuestro portal de empleo para ver otras oportunidades disponibles. Además, te agradeceríamos si compartes esta oferta con tu red de contactos. ¡Podrías ayudar a alguien a encontrar su próximo desafío profesional! /p pPuedes obtener más información sobre CTAIMA visitando nuestro perfil de LinkedIn o nuestra página web. /p /p #J-18808-Ljbffr

What You’ll Be Doing 📞💬📧 Answer customer inquiries via phone, chat, and email 🛠️ Use your knowledge of cars & digital tools to solve issues 📝 Keep clear notes of customer cases in the system 🤝 Work with teammates to improve customer experience 📚 Stay updated on services, off

We are seeking a Lead Machine Learning Engineer to join the Chat Evaluations team and drive production ML work that powers engaging conversations and better user insights.

Paid access to multiple AI platforms (ChatGPT, Codex, Claude) and the latest AI coding models. This really does vary but could be: creating chatbots to coach our users around their financial health, creating classifiers to better understand transaction data or even optimising transactions within our

We are seeking a Lead Machine Learning Engineer to join the Chat Evaluations team and drive production ML work that powers engaging conversations and better user insights.

This really does vary but could be: creating chatbots to coach our users around their financial health, creating classifiers to better understand transaction data or even optimising transactions within our payments platform. What You'll Be Doing /h3 ul liTraining and fine‑tuning models to solve cu