Chat jobs in Santa Coloma De GramenetCreate job alerts

About Us FEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona, we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers. Role Overview We are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market. As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat — while ensuring every customer receives a high-quality and satisfying service experience. Key Responsibilities • Deliver excellent customer support to Turkish-speaking clients., • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Collaborate with internal departments to optimize customer satisfaction., • Represent FEDCEL GROUP, S.L. with integrity, empathy, and dedication in every interaction.Requirements, • Fluent Turkish (native level) and good command of English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability, patience, and professionalism., • Basic computer literacy (MS Office, CRM systems, or similar tools). 📍 Office Address: Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona / C/ Bruc 149, 08037 Barcelona 🏢 Company: FEDCEL GROUP, S.L.

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers, • Ensure contractual SLA is maintained, • Provide cover for other Agents in their absence, either within the same team or across teams, • Understand and comply with administrative duties including holiday, sickness and overtime, • Are proficient or bilingual in Swedish and are fluent in English, • Have 1 year working experience in Customer Service, • Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration, • Have good disposition to work in a customer service environment, • Can take ownership and progress calls to resolution or to escalate call to resolution, • Experience in the automotive industry and wi, • Full-time 39 hours/week permanent contract: Monday to Friday rotative 08:00 to 18:00, • Salary 21 700 euros gross/year + up to 2000 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on

is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona , we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers. Role Overview We are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market . As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat — while ensuring every customer receives a high-quality and satisfying service experience. Deliver excellent customer support to Turkish-speaking clients. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Record all interactions accurately in the company’s CRM system. Fluent Turkish (native level) and good command of English (working proficiency). Basic computer literacy (MS Office, CRM systems, or similar tools). Prior experience in customer service, support, or call centers is an asset but not required. &##Office Address:

is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona , we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers. Role Overview We are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market . As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat — while ensuring every customer receives a high-quality and satisfying service experience. Deliver excellent customer support to Turkish-speaking clients. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Record all interactions accurately in the company’s CRM system. Fluent Turkish (native level) and good command of English (working proficiency). Basic computer literacy (MS Office, CRM systems, or similar tools). Prior experience in customer service, support, or call centers is an asset but not required. &##Office Address:

Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interact

Digital Sales Associate – Spanish Speaking ADP is hiring #Digital Sales Associate fluent in Spanish and English.We're looking for someone with a sales aptitude and excellent closing skills.As our next Digital Sales District Manager, you'll be the one to introduce prospective clients to ADP's le

Comunicarte con clientes por teléfono, chat y correo electrónico.Hacer seguimiento de los casos para asegurarte de que se resuelvan de forma eficiente y oportuna.Mantener un alto nivel de satisfacción del cliente, representando a una marca importante.Brindar soporte técnico para dispositivos mó

As a Customer Service Advisor, your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions,

Now Hiring: Spanish-speaking Customer Support - Greece.Spanish (fluent) + English (good).Assist customers via phone, chat & email - training provided!.Experience the Greek lifestyle daily!.Competitive salary + 2 extra salaries/year.Attractive monthly bonuses based on performance.Paid training, healt

Position: Customer Support Specialist.Communicate with customers via phone, chat & e-mail.Track and follow cases to ensure they closed in an efficient and timely manner.Maintain high customer satisfaction, representing a major brand.Provide and maintain strong, professional relationships with all pa

Comunicarte con clientes por teléfono, chat y correo electrónico.Hacer seguimiento de los casos para asegurarte de que se resuelvan de forma eficiente y oportuna.Mantener un alto nivel de satisfacción del cliente, representando a una marca importante.Brindar soporte técnico para dispositivos mó

But music has always been inherently social. We’re turning passive listening into something social—something you talk about, laugh about, and send to your group chat. If you’ve ever wanted to take a product with serious scale and make it feel personal, alive, and deeply social… this is your

Hola, soy Ornella, busco una niera para mis dos hijas de 8 y 4 aos.Buscamos niera con idioma ingls, para 3-4 tardes al mes por 4-5 horas (mircoles, viernes o sbado).Escrbeme con su telfono para ser un chat.

Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance

Position: Customer Service Representative.Answer phone calls, emails, and chat messages from customers regarding their orders or service.Handle post-purchase concerns such as missing items, damaged products, or delays.Assist customers with return requests, exchanges, and refunds in line with company

Offrirai soluzioni chiare e tempestive, mantenendo alti standard di soddisfazione. Now Hiring: Italian-speaking Customer Support Specialist - Athens (Greece). Assistenza clienti via telefono, chat ed email - formazione inclusa!.

Gestionarás consultas y resolverás incidencias a través de diversos canales, incluyendo teléfono, correo electrónico y chat, asistiendo a los clientes en todas las fases de su experiencia, desde la preventa hasta la posventa. Además, serás responsable de proporcionar soporte técnico básico,

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Service Representative for their Barcelona office.Position: Customer Service Representative.Answer phone calls, emails, and chat messages from customers regarding their

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Hungarian and Romanian speaking Customer Service Representative for their Barcelona office.Position: Customer Service Representative.Handle incoming customer inquiries (via phone, email, chat,

Customer Support Agent needed to provide excellent customer support to Turkish-speaking clients via phone, email, and chat.

En Grupo Crit, estamos seleccionando Gestores/as de Clientes que brillarán en la interacción digital, proporcionando un servicio de alta calidad a los clientes de una destacada compañía de Retail.