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ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco, buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care, serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. ✨ Tus responsabilidades principales • Ofrecer atención personalizada a clientes a través de teléfono, correo y chat., • Resolver dudas e incidencias relacionadas con productos y operaciones de inversión., • Comercializar productos y servicios financieros de manera proactiva., • Gestionar tareas administrativas, revisión y validación de documentación., • Identificar y convertir clientes potenciales. 🔎 Requisitos clave • Formación: Grado universitario o Grado Superior en Economía, Empresa o similar., • Idiomas: Dominio bilingüe de catalán y español., • Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM)., • Experiencia valorable: Atención al cliente en el sector financiero. 💡 Y lo más importante, tus habilidades personales • Empatía y vocación de servicio., • Capacidad para trabajar en equipo y colaborar., • Organización y habilidad para priorizar tareas., • Ganas de aprender y mejorar continuamente., • Responsabilidad e iniciativa para proponer mejoras. 🎁 Lo que te ofrecemos • Un entorno profesional y dinámico con un equipo comprometido., • Formación continua para tu desarrollo en el sector financiero., • Posibilidades reales de crecimiento profesional., • Beneficios exclusivos como parte de una empresa líder., • Flexibilidad para favorecer la conciliación personal y profesional. 📩 ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a rrhh@gvcgaesco.es indicando en el asunto: Candidatura Agente Customer Care.

DaoPay, is a licensed and leading international payment service provider with over 25 years of experience. We operate globally and process digital payments via several methods globally. We are now seeking a talented and hands-on German speaking Customer Support Agent to join our team. In this role you will be directly connected to the B2C end of operations and also merchant relations. What You'll Do: • Providing all levels (1-3) of Customer Support to our end users via email, phone call, chat and post, • Assist the team in reaching weekly and monthly targets and helping to resolve internal questions, escalations and support workflow alignment, • Resolve merchant queries regarding all phases from integration to ongoing operations, • Occasionally assisting with transaction monitoring and supporting the Fraud Department, • Maintaining an open communication with other departments in the firm in order to resolve complex customer issues swiftly, • Maintain deep knowledge of our platforms and services, ensuring a smooth running support service Your Profile: • Fluency in both German & English, • Previous experience as in a support role, advantageous if previous experience in Financial Service Support, • Strong communication skills and willing to communicate with internal and external partners, • Solution oriented and willingness to take initiative to complete tasks, projects and commitments, • Good overall technical understanding, • Working knowledge of MS Office; tech savvy and knowledge of additional software is most welcome Our Offer: • International and dynamic work environment, • Onsite training and ongoing learning and growth within the industry, • Weekly team lunches and healthy fresh fruits & snacks provided weekly, • Full time career opportunity with an office centrally located in Barcelona

Customer Care Specialist – Sector Óptico Descripción del puesto Como Asistente de Atención al Cliente, serás el primer punto de contacto para nuestros clientes. Atenderás consultas, pedidos y posibles reclamaciones por teléfono, correo electrónico y chat. Gracias a tu actitud orientada al servicio, garantizarás una experiencia óptima para el cliente. Requisitos Se valorará formación en óptica • Buen dominio del español y del catalán; otros idiomas serán una ventaja, • Orientación al cliente y buenas habilidades comunicativas, • Capacidad para trabajar bajo presión y resolver problemas, • Se valorará experiencia en atención al cliente, • Buen conocimiento de MS Office y sistemas digitales Funciones • Responder a las consultas de los clientes por teléfono, correo electrónico y chat, • Gestionar y hacer seguimiento de los pedidos, • Resolver reclamaciones y ofrecer soluciones adecuadas, • Gestionar administrativamente los datos de los clientes, • Colaborar con otros departamentos para ofrecer la mejor atención al cliente, • Detectar posibles mejoras en el servicio ¿Qué ofrecemos? • Empleo estable en una empresa en rápido crecimiento, • Un puesto variado dentro de un equipo entusiasta, • Salario acorde al mercado, • Oportunidades de desarrollo personal, • Posibilidad de horarios de trabajo flexibles ¿Interesado/a? ¿Eres el/la Customer Service Assistant que estamos buscando? Envía tu CV y carta de motivación a nicolas.moreno@antal.com indicando en el asunto: “Vacante Asistente de Atención al Cliente”.

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

🚀 We’re Hiring: Customer Service Agent - Italian Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy and comfortable footwear. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in both Italian and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Part-Time: 20 hours per week., • Working Hours: Monday to Friday from 12:00 to 16:00., • Salary: €9,280 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

🚀 We’re Hiring: Customer Service Agent - German Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅Key Responsibilities • Work with customers to answer product information and resolve queries in a skillful and professional way., • Put yourself in our customers shoes, analyze their problems and tailor solutions for them., • Communicate with customers via phone, email, chat and social media., • Become an expert and brand ambassador for New Balance., • Maintain a high level of professionalism and customer satisfaction., • Collaborate with team members and supervisors to improve service quality. 🔍What We’re Looking For • Fluency in both German and English., • A passion for helping customers., • Ability to deal with sensitive calls with empathy., • Strong administrative skills with an eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM)., • Salary: €19,800 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Role Overview: As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Key Responsibilities: • Deliver excellent support to Turkish-speaking clients., • Respond to inquiries via phone, email, and chat in a timely manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Maintain a professional, empathetic, and solution-oriented attitude. Requirements: • Fluent Turkish and English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability and patience., • Basic computer literacy (MS Office, CRM systems)., • Prior experience in customer service is a plus, but not required.

Sobre Milo En Milo creemos que los perros no son una mascota más: son familia. Somos la primera plataforma digital en España que une seguro veterinario, prevención y acompañamiento real. Y para seguir creciendo, buscamos a alguien que quiera estar al lado de nuestros clientes cuando más lo necesitan: después de la contratación y durante la gestión de sus reembolsos. Tu papel en el equipo Serás la voz tranquila y resolutiva que acompaña a nuestros clientes cuando tienen dudas, cuando algo no funciona como esperan o cuando necesitan gestionar un reembolso veterinario. Tu trabajo impactará directamente en su experiencia y en cómo se siente formar parte de Milo. Qué harás • Atender consultas de clientes por email, chat y teléfono., • Acompañar en la gestión completa de reembolsos (claims): recibir la documentación, revisarla, validar requisitos y mantener al cliente informado., • Resolver dudas sobre coberturas, procesos y uso de la app., • Detectar casuísticas recurrentes y proponer mejoras., • Mantener los casos actualizados y documentados en nuestras herramientas internas, • Colaborar estrechamente con el equipo de producto y comercial para mejorar la experiencia global del cliente. Lo que buscamos en ti • Experiencia en atención al cliente o gestión de pólizas/claims en seguros, salud, banca, viajes o sectores similares., • Comunicación clara, humana y paciente., • Perfil organizado, riguroso y capaz de gestionar varios casos a la vez., • Mentalidad de servicio: te importa ayudar de verdad., • Proactividad para detectar necesidades, proponer soluciones y mejorar procesos., • Empatía real con personas que cuidan de sus perros., • Amor por los perros o sensibilidad hacia el mundo animal. Qué ofrecemos • Contrato laboral indefinido + salario competitivo., • Puesto híbrido (2 días de teletrabajo + todo agosto)., • Oficinas en el centro de Barcelona., • Formación completa en producto, procesos y herramientas digitales., • Oportunidades de crecimiento en un proyecto en plena expansión., • Un ambiente de trabajo cercano, humano y colaborativo., • La oportunidad de impactar de forma real en la vida de miles de perros y sus familias.

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting May). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to _ to learn more about us! 🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our French Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in French and English Perks & Benefits ✨ 📝4months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Spanish Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Spanish and English Perks & Benefits ✨ 📝6 months internship (starting July 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Sales Manager Assistant, you’ll work hand-in-hand with our Italian Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Italian and English Perks & Benefits ✨ 📝6 months internship (starting July / August 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

Are you a motivated IT Infrastructure Project Manager? Are you looking for a new challenge and the opportunity to work in a unique, high-impact environment? An environment where you will shape the IT workplace, security, network, and hosting platforms that support engineers delivering cutting-edge projects across Aeronautics, Space, Rail, Telecom, Automotive, Defense, Health, Science, Services, and Environment. Are you eager to work in a vibrant Mediterranean city, renowned for its exceptional food, lively nightlife, and thriving culture and creativity? Would you like to join a team that truly values: • Agility and adaptability, • The voice of the customer, • Challenging assumptions, • Collaborative language And where meetings are about thinking together, not just reporting? Join us at ALTEN! Job Purpose Lead the end-to-end delivery of complex infrastructure initiatives, and own a portfolio including Microsoft 365 migration, data center moves, network transformation, security rollout, and cloud initiatives, across multiple business units. Own the scope, schedule, budget, risks, and stakeholder alignment, while ensuring adherence to engineering and change management standards. Program & Project Ownership • Translate strategic business outcomes into clear project scope, success criteria, and phased roadmaps., • Develop integrated project plans, budgets, resource models, and procurement timelines., • Lead governance activities including steering committees and stage gates, ensuring traceability from project charter to benefits realization. Delivery & Execution Lead the successful delivery of initiatives such as: • Microsoft 365 migrations, • Data center moves, • Network implementations (core, edge, Wi-Fi, SD-WAN), segmentation, OT/IoT connectivity, • Cloud landing zones, hybrid cloud connectivity, identity integration, • Security solutions: PAM, firewalls, WAF, • Workplace modernization: Intune/MDM, collaboration tools, Copilot Chat, • Backup and DR orchestration, including resilience and failover testing Coordinate cross-functional teams (Engineering, Security, Applications, Operations, Vendors) with defined RACI models and scheduled change windows. Qualifications, Experience & Skills Education & Certifications • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, • PMP or PMI certification preferred Experience • 3–7+ years of experience in IT, with at least 3 years managing mid-to-large-scale infrastructure projects (multi-site or enterprise-level), • Demonstrated successful delivery in at least three of the following domains:, • Microsoft 365 migration, • Data center migration, • Network core / SD-WAN implementation, • Cloud / hybrid architecture projects, • Workplace / endpoint modernization, • ITSM rollout Technical & Tools Proficiency • Project Management Tools: MS Project (or equivalent), ServiceNow, Power BI, • Methodologies: Waterfall, hybrid, Agile (adapted for infrastructure projects), • Strong knowledge of change and release management processes Soft Skills • Strong executive communication and stakeholder engagement, • Ability to navigate between central and regional business units in large and global organizations, • Analytical thinking and structured problem-solving, • Conflict resolution and facilitation across diverse technical and business teams Languages, Location & Work Model • English is mandatory, • Spanish, Italian, or French is a strong plus, • Office-based role in Barcelona, • WorkFlex policy: 50% hybrid working model

En NTT DATA nos encontramos en búsqueda de un/a Consultor/a especializado en Dynamics 365 Contact Center para participar en proyectos de implantación de soluciones CCaaS basadas en Microsoft, con enfoque Copilot-first, integrando canales de atención (voz, chat, correo) y automatización mediante IA. La persona que buscamos será responsable de la configuración, diseño y puesta en producción de soluciones de contact center omnicanal, asegurando la correcta integración con sistemas CRM y la optimización de la experiencia de cliente. Responsabilidades Diseño e implementación de soluciones Dynamics 365 Contact Center. Configuración de: • Canales (voz con ACS, chat, email, SMS)., • Workstreams y Unified Routing (colas, reglas de enrutamiento y clasificación)., • Contact Center workspace y perfiles de agente. Desarrollo e integración de bots con Copilot Studio (IVR conversacional y chatbots). • Configuración de IA aplicada al contact center:, • Clasificación automática de emails., • Generación de respuestas con Copilot. Implementación de automatizaciones con Power Automate (ej. acuse de recibo, flujos operativos). Integración con sistemas externos (Dynamics CRM, Salesforce u otros). Soporte en fases de testing, go-live y optimización post-producción. Definición de KPIs operativos (AHT, SLA, backlog, tasa de contención del bot). Requisitos técnicos Experiencia mínima de 1 año específica en Dynamics 365 Contact Center u Customer Service Omnichannel Conocimiento práctico de la arquitectura del producto: • Copilot Service Admin Center, • Azure Communication Services (ACS), • Unified Routing, • Contact Center Workspace Experiencia en: • Configuración de canales omnicanal (voz, chat, correo)., • Diseño de workstreams (Push/Pick, capacidad, fallback)., • Definición de colas y reglas de enrutamiento. Experiencia en Copilot Studio: • Creación de agentes conversacionales., • Implementación de temas (topics) y escalado a agente. Conocimientos de: • Power Platform (Power Automate, Dataverse)., • Integración con APIs y sistemas externos. Valorable experiencia en: • Integración con Salesforce (CTI, conectores) u otras plataformas CRM., • Analítica de contact center (real-time e histórica). Requisitos funcionales Entendimiento de operativa de Contact Center: • Gestión de agentes, supervisores y colas., • Métricas clave (SLA, TMO, tasa de abandono). Capacidad para diseñar soluciones orientadas a: • Reducción de TMO mediante IA., • Mejora de la experiencia del cliente., • Automatización y autoservicio (IVR, bots). Idiomas • Español: nativo o fluido., • Inglés: nivel medio-alto (lectura técnica y documentación). Experiencia valorable • Proyectos en sectores de alto volumen (utilities, telco, banca)., • Experiencia en migraciones desde plataformas CCaaS legacy., • Conocimiento de arquitecturas cloud en Azure. Formación • Grado en Ingeniería (Informática, Telecomunicaciones o similar)., • Certificaciones Microsoft (valorable):, • Dynamics 365 Customer Service, • Power Platform, • Azure Qué ofrecemos • Participación en proyectos innovadores con IA (Copilot-first)., • Entornos tecnológicos punteros en Microsoft Cloud., • Desarrollo profesional en soluciones de contact center de nueva generación. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

Job Description: Part-time IT Intern Role: IT Internship (Prácticas IT) Reports to: IT Deskside Team Leader Location: Barcelona Job Overview Contract: 6-month, 20-hour a week, part-time internship The IT Intern will provide on-site IT support to internal employees, acting as “remote hands” for the global Service Desk. They will be the first on-site point of contact for internal users, ensuring all incidents and requests are properly logged, categorized, and managed in the ticketing system. In addition, they will support the installation, maintenance, and management of hardware and software, as well as local IT asset management. Responsibilities • Log and document all IT incidents and requests received via email, phone, chat, or in person in the Service Desk system., • Respond to tickets within defined SLAs., • Perform initial triage of incidents before escalation to other teams (first-level support and basic troubleshooting)., • Act as “remote hands” for the global Service Desk for PCs, printers, telephony, and network equipment., • Manage registration, distribution, and shipping of IT assets in the office. Required Skills & Competencies • Basic knowledge of Microsoft Office and Windows operating systems., • Ability to work independently and willingness to learn new technologies., • Strong customer orientation and good user support attitude., • Proactivity and a positive “can-do attitude”., • English is a must; additional languages such as French, Spanish, German, or Dutch are a plus. Education • Current student in IT, Computer Science, or related field, • or prior experience in IT support. About Tenth Revolution Group 🌍 With over 20 offices across four continents, we operate globally connecting top talent with leading companies in technologies such as Microsoft, Salesforce, and AWS. What makes us different? Our meritocratic culture, strong values, industry reputation, and genuine commitment to the professional development of every consultant. Equality and diversity are core principles for us. • Official partnerships with industry leaders: Microsoft, AWS, Salesforce, • Collaboration with major European companies and cutting-edge technologies Our hiring process and workplace are open to everyone. We value diversity in all its forms and look forward to meeting you, whoever you are. Looking for an experience with real structure and training? Then this is your opportunity!

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You are a quick learner and self-starter. Bonus skills (nice to have): • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

Do you want to join a scale-up that’s transforming urban mobility? At Mitte, we’re fully digitizing parking and building management, helping operators and cities optimize sales, automate processes, and improve user experience. Our platform already handles over 900,000 transactions per month across Europe and the US. What you’ll do • Develop new product features and modules (Vue.js, Nest.js, React Native, Flutter)., • Analyze and leverage data to improve billing, occupancy, and decision-making., • Optimize deployments and automate environments (DevOps, CI/CD)., • Build integrations with external systems and APIs., • Explore and implement AI models for pricing optimization, process automation, and predictive analytics. Why Mitte? • Manage rates centrally, consolidate payments and reports, and gain full operational visibility., • Work in a young, innovative, and passionate team eager to learn and tackle challenges., • Scale-up environment: see your impact directly and grow fast., • Hybrid model: Barcelona office + 1 day remote., • Flexible schedule and supportive team culture with afterworks and continuous learning. Our stack Vue.js · Nest.js · React Native · Flutter · PostgreSQL · MongoDB · AWS · Terraform/Terragrunt · N8N · Retell AI · Twilio What we’re looking for • +3 years of software development experience., • Solid experience with Node.js backend and modern frontend frameworks (Vue.js preferred)., • Experience with relational and non-relational databases., • Product engineering mindset: clean code, testing, efficiency., • Autonomy, curiosity, and strong communication skills. Selection process 1️⃣ 30-minute online chat with the founders 2️⃣ 90-minute technical interview onsite with a practical case 📩 Ready to drive the future of mobility?

Who we’re looking for We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. This will help us excel at ensuring seamless operations and enhancing user satisfaction to stay ahead of the game. What you’ll be doing As part of your role, your responsibilities will include: • Providing first-line and 2nd line IT Support, • Responding to and resolving user issues via phone, email and chat, • Logging incidents and service requests in the service management tool, • Managing incident and request lifecycle, • Prioritizing and categorizing incidents based on impact and urgency, • Escalating complex issues to higher-level support teams as needed, • Maintaining IT systems and infrastructure, • Performing routine system checks and maintenance of tasks, • Assisting with software installations and updates, • Ensuring compliance with IT policies and procedures, • Adhering to ITIL best practices for incident and problem management, • Documenting solutions and creating knowledge base articles, • Providing excellent customer service, • Communicating effectively with users to understand their needs, • Following up with users to ensure satisfaction with the resolution This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: • Strong verbal and written communication skills in both English and Spanish, with the ability to convey complex ideas clearly and effectively, • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals, • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope, • Exceptional attention to detail, ensuring high standards of quality in all outputs, • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations, • Proficiency in IT support and troubleshooting including hardware and software issues, • Foundational understanding of networks / networking, • Experience with Microsoft InTune Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends, • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations, • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards, • Experience in developing and executing customer retention strategies, • Excellent communication skills for effective user support and incident resolution, • Ability to manage and prioritize multiple tasks in a fast-paced environment, • Familiarity with tools like Jira, Microsoft 365 and Microsoft Azure AD Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: • Adaptability, • Ownership and accountability, • Initiating action, • Resilience, • Team orientation, • Integrity, • Innovation

Evalion is building the AI-native platform for clinical trials. Every drug that reaches patients passes through a process that's barely changed in fifty years — manual coordination, years of delay, billions in cost, and lives lost along the way. We're replacing that machinery with AI agents that source patients, run pre-screening, and monitor compliance in real time, all inside an audit architecture regulators trust. Founded by Marcelo (serial entrepreneur — his last company scaled from zero to $1B+ revenue), Miguel (ex-Google engineering leader, pioneer of conversational AI agents in healthcare), and Mo (physician with two decades as a healthcare investor and policy advisor). Product and engineering are based in Barcelona; commercial in Boston/NYC. Backed by Javier Olivan (COO, Meta), Fidji Simo (CEO Applications, OpenAI), Guillermo Rauch (CEO, Vercel), and top institutional AI investors. We're assembling a small, elite team with global ambition. Joining at day 0 means huge ownership: you'll shape the tech stack, draw the architecture, talk to lighthouse customers, and set the cultural tone. You'll partner directly with Miguel on all key technical decisions. If you thrive in dynamic environments, love going the extra mile, and geek out on all things AI — let's chat. The role This is intense work. Disrupting a fifty-year-old industry takes stamina and conviction. The reward is proportional: strong compensation, the career arc of founding a defining platform, and the impact of moving medicine forward for real patients. We're looking for someone who would be doing some version of this regardless. The role is deeply hands-on and AI-first. 60–70% of your time is in code in the first six months, and AI is your primary coding channel — not a tool you sometimes use. We move at the speed we do because we build with AI, not around it. If you haven't already made that shift, this role isn't for you. MUST-HAVE • 8+ years building production software — across any stack, • Strong coding skills, with Python as the primary language today (4+ years of Python is enough), • Strong in architecture — systems design, data flow, service boundaries, tradeoffs under real-world constraints, • Strong in infrastructure — GCP or AWS at production scale, CI/CD, monitoring, security hardening, • Production operations experience — CI/CD, observability, on-call, resolving live incidents, • AI-native engineer — you can point to something real you've shipped where AI wrote most of the code, and you've run AI-powered systems in production, • Barcelona-based or willing to relocate; we work collocated from our Barcelona offices SOFT SKILLS • Pragmatic — knows when to build it right and when to ship it fast, • Strong communicator, including with non-technical stakeholders — enterprise clients, site IT teams, auditors, sponsor QA, • Flexible and curious — the AI development ecosystem changes weekly, and you thrive in that environment rather than resist it NICE-TO-HAVE • Shipped regulated SaaS end-to-end — healthtech, fintech, medical device, government, or another compliance-heavy domain, • Track record of shipping complex, multi-system integrations with external platforms, • Compliance experience — SOC 2 Type II, HIPAA, 21 CFR Part 11, GCP, • Experience building AI agents in production, • Veteran of early-stage startups or other build-while-flying environments, with clear ownership of something you shipped or scaled

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven , una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio . Requisitos deseados No dudes en aplicar si... Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva. No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial. Tienes capacidad de organización, priorización y autonomía. Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup. Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ Experiencia previa en ventas, idealmente en entornos con sistema de comisiones. Experiencia en empresas SaaS o entornos digitales. Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento. Conocimiento de metodologías de cualificación y orientación clara a resultados. Capacidad de investigación y preparación antes de contactar prospectos. Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos). Buen nivel de catalán y/o inglés. Mentalidad analítica para cualificar correctamente oportunidades. Perfil proactivo, adaptable y con mentalidad de crecimiento. Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones ️ Como SDR: Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción. Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales. Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes. Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor. Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz. Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? INICIATIVA - Buscamos la excelencia , el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN : Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas , dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje , sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

Customer Care Specialist – Sector Óptico Descripción del puesto Como Asistente de Atención al Cliente, serás el primer punto de contacto para nuestros clientes. Atenderás consultas, pedidos y posibles reclamaciones por teléfono, correo electrónico y chat. Gracias a tu actitud orientada al servicio, garantizarás una experiencia óptima para el cliente. Requisitos Se valorará formación en óptica Buen dominio del español y del catalán; otros idiomas serán una ventaja Orientación al cliente y buenas habilidades comunicativas Capacidad para trabajar bajo presión y resolver problemas Se valorará experiencia en atención al cliente Buen conocimiento de MS Office y sistemas digitales Funciones Responder a las consultas de los clientes por teléfono, correo electrónico y chat Gestionar y hacer seguimiento de los pedidos Resolver reclamaciones y ofrecer soluciones adecuadas Gestionar administrativamente los datos de los clientes Colaborar con otros departamentos para ofrecer la mejor atención al cliente Detectar posibles mejoras en el servicio ¿Qué ofrecemos? Empleo estable en una empresa en rápido crecimiento Un puesto variado dentro de un equipo entusiasta Salario acorde al mercado Oportunidades de desarrollo personal Posibilidad de horarios de trabajo flexibles ¿Interesado/a? ¿Eres el/la Customer Service Assistant que estamos buscando? Envía tu CV y carta de motivación a nicolas.moreno@antal.com indicando en el asunto: “Vacante Asistente de Atención al Cliente”.

Customer Service Agent - German Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality. Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM). Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. ~

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Role Overview: As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Key Responsibilities: • Deliver excellent support to Turkish-speaking clients., • Respond to inquiries via phone, email, and chat in a timely manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Maintain a professional, empathetic, and solution-oriented attitude. Requirements: • Fluent Turkish and English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability and patience., • Basic computer literacy (MS Office, CRM systems)., • Prior experience in customer service is a plus, but not required.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range: €52,000 to €97,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño que no deja de crecer. Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ¿QUÉ TE OFRECEMOS? • Horario de mañanas: de 8:30h a 16:30h., • 4 días presencial + 1 día de teletrabajo., • Salario neto aproximado 1500€ mes / 12 pagas., • Contrato indefinido a jornada completa., • Formar parte de una empresa en crecimiento., • Nuevas oficinas próximamente. xcskxlj, • Un equipo joven, cercano y con muy buen ambiente.

Hey future intern! Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU! As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. Join a young, multicultural team that loves working together, with fun after-work eventsand awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting May). Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 500€/net per month. Office is based in center of Barcelona, Spain. Free unlimited coffee, tea & fruits! xcskxlj Events in the office: Afterworks & Pizza Day. Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Canales digitales: Correo electrónico, Chat, integración con una red social (Whatsapp, Facebook, Twitter) Valorable: • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Jornada intensiva entre el 15 de junio y el 15 de septiembre., • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 25 días de vacaciones laborables.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

Job Description: Part-time IT Intern Role: IT Internship (Prácticas IT) Reports to: IT Deskside Team Leader Location: Barcelona Job Overview Contract: 6-month, 20-hour a week, part-time internship The IT Intern will provide on-site IT support to internal employees, acting as “remote hands” for the global Service Desk. They will be the first on-site point of contact for internal users, ensuring all incidents and requests are properly logged, categorized, and managed in the ticketing system. In addition, they will support the installation, maintenance, and management of hardware and software, as well as local IT asset management. Responsibilities • Log and document all IT incidents and requests received via email, phone, chat, or in person in the Service Desk system., • Respond to tickets within defined SLAs., • Perform initial triage of incidents before escalation to other teams (first-level support and basic troubleshooting)., • Act as “remote hands” for the global Service Desk for PCs, printers, telephony, and network equipment., • Manage registration, distribution, and shipping of IT assets in the office. Required Skills & Competencies • Basic knowledge of Microsoft Office and Windows operating systems., • Ability to work independently and willingness to learn new technologies., • Strong customer orientation and good user support attitude., • Proactivity and a positive “can-do attitude”., • English is a must; additional languages such as French, Spanish, German, or Dutch are a plus. Education • Current student in IT, Computer Science, or related field, • or prior experience in IT support. About Tenth Revolution Group 🌍 With over 20 offices across four continents, we operate globally connecting top talent with leading companies in technologies such as Microsoft, Salesforce, and AWS. What makes us different? Our meritocratic culture, strong values, industry reputation, and genuine commitment to the professional development of every consultant. Equality and diversity are core principles for us. • Official partnerships with industry leaders: Microsoft, AWS, Salesforce, • Collaboration with major European companies and cutting-edge technologies Our hiring process and workplace are open to everyone. We value diversity in all its forms and look forward to meeting you, whoever you are. Looking for an experience with real structure and training? Then this is your opportunity!

¿Eres recién graduado/a, te manejas con ChatGPT y te interesa empezar tu carrera en un rol donde puedas aplicar la IA al negocio real? ¡Este podría ser tu próximo reto! Desde TRG Buscamos un Junior AI&Chat GPT Associate con ganas de aprender, buena comunicación y orientación a negocio, que quiera ayudar a distintos equipos a incorporar herramientas de IA como ChatGPT en su día a día. Formarás parte de un equipo global impulsando la adopción de estas tecnologías en áreas como Marketing, Ventas o Finanzas. 🌍 Sobre el proyecto Te unirás a un equipo global dentro de una compañía multinacional, impulsando la adopción de ChatGPT y herramientas de IA generativa en distintas áreas del negocio (Marketing, Ventas, Supply Chain, Finanzas, etc.). Trabajarás directamente en acercar la IA al día a día de los equipos, promoviendo su uso práctico, eficiente y responsable. 📍 Ubicación: Madrid (modelo híbrido, 20% remoto) 📄 Contrato: Inicial de 6–12 meses como externo, con posibilidad de incorporación indefinida en plantilla de nuestro cliente. 💬 Idiomas: Inglés fluido (imprescindible) 🎯 Qué harás • Dar soporte a equipos internos en el uso de ChatGPT y soluciones de IA, • Crear y adaptar casos de uso orientados a negocio, • Diseñar prompts, flujos y plantillas reutilizables, • Resolver dudas de usuarios y acompañar en la adopción, • Preparar guías, documentación y materiales formativos, • Participar en sesiones internas explicando funcionalidades y buenas prácticas, • Colaborar en iniciativas de implementación de IA y automatización ligera 👤 Qué buscamos • Recién graduado/a (Grado o FP), • Perfil orientado a negocio (Marketing, ADE, Comunicación, etc.), • Interés y conocimiento en ChatGPT / IA generativa, • Buenas habilidades de comunicación (capacidad de explicar y formar a otros), • Actitud proactiva, resolutiva y con ganas de aprender ⭐ Valorable • Uso avanzado de ChatGPT (proyectos propios, prompts, automatizaciones), • Experiencia en interacción con diferentes áreas de negocio, • Interés por formación, facilitación o roles de contacto con usuario, • Conocimiento de casos de uso de IA aplicados a negocio 💡 Qué ofrecemos • Incorporarte a un equipo internacional centrado en IA e innovación, • Exposición a múltiples áreas de negocio, • Formación práctica en uso real de IA en empresa, • Oportunidad de crecimiento y continuidad a largo plazo ¿Te interesa o conoces a alguien que encaje? Postula directamente o envíame tu CV a y me pondré en contacto contigo.

Sobre Altipla Consulting En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Un programador frontend que conozca un poco de backend, con experiencia previa en Javascript/Typescript. Imprescindible haber manejado previamente Vue/React/Solid/Svelte/Angular o cualquier otro equivalente. Utilizamos Typescript tanto en backend donde complementa a otros servicios hechos en Go como en frontend utilizando Vue para las interfaces. Si tienes un recorrido en otro framework y estás dispuesto a adaptarte y aprender Vue serás un candidato igual de válido que si ya lo conoces de antes. El puesto tiene gran carga de montar interfaces e interacciones de cliente que los usuarios utilizarán, entre otros trabajos de frontend. Pero como seguramente sabes tanto en Vue como en otros frameworks tecnologías como SSR o Server Actions cruzan continuamente al servidor y pedimos ciertos conocimientos básicos de consultar a una base de datos o llamar a una API utilizando fetch desde el servidor. Formarás parte de un equipo técnico clave dentro del desarrollo de nuevos productos de la empresa y con una estabilidad duradera en el tiempo no sujeta a ningún proyecto particular. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Qué te ofrecemos • Entrevistas directamente con el encargado del equipo de programación y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica y una final., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo, con 22 días de vacaciones anuales y un salario anual de 29.000 a 39.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range: €52,000 to €97,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven, una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio. Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA- Buscamos la excelencia, el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN: Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas, dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje, sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

We are looking for a dual-function Operations Specialist to manage the end-to-end experience for both our professional partners and global user base. This role acts as a bridge between two sides of a big digital marketplace, ensuring that service providers are successfully integrated and that individual users find success using our platform tools. Rather than a traditional support role, this is a position for a problem-solver who can navigate multi-language environments, master proprietary software, and maintain the integrity of a global ecosystem. Responsibilities Customer Support & Experience • Handle inbound and outbound calls, emails, and chat., • Provide timely, empathetic, and solutions-oriented support across a wide range of queries., • Support users across multiple regions by leveraging translation tools where needed, ensuring clear and accurate communication regardless of language., • Manage the full user journey, ensuring end-to-end resolution and satisfaction., • Build strong, trust-based relationships with users. Issue Resolution & Case Management • Troubleshoot and resolve technical, operational, and account-related issues., • Manage complaints, cancellations, and negative reviews with professionalism and care., • Document all interactions accurately in CRM systems (e.g., Zendesk, Jira)., • Escalate issues appropriately while maintaining ownership through to resolution. Product & Platform Support • Guide users in effectively using platform tools to achieve their goals. User Journey Ownership • Follow up across the full lifecycle of interactions to ensure completion and satisfaction., • Act as a single point of contact where possible, reducing friction across touchpoints., • Ensure a consistent experience across all user interactions. Feedback & Continuous Improvement • Collect and share feedback to improve:, • Internal tools, • Processes, • Overall user experience, • Contribute to process improvements and operational excellence initiatives. Performance & Operations • Support daily Customer Support operations across international markets., • Consistently meet or exceed KPIs, including but not limited to:, • CSAT, • Resolution time, • Contact rate, • Response time, • Adapt to changing priorities and workflows in a fast-paced environment. Requirements • 1–2 years in a customer-facing, support, or service role., • Experience supporting multiple customer types (B2B and/or B2C) is a plus., • Fluent in both English and Spanish, • Professional proficiency in Italian, French, or Portuguese is highly preferred., • Excellent verbal and written communication skills (phone, email, chat)., • Strong problem-solving and complaint-handling abilities., • Customer-first mindset with a focus on solutions and outcomes., • Ability to multitask, prioritise, and manage high workloads., • Strong interpersonal and collaboration skills., • Experience with CRM and support tools (e.g., Google Suite, Zendesk, Jira)., • Ability to effectively use translation tools and resources to support users across different languages and markets., • Strong computer literacy and ability to quickly learn new systems.

FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our global partners, and we are now expanding our team with Turkish-speaking specialists. Role Overview: As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience. Key Responsibilities: • Deliver excellent support to Turkish-speaking clients., • Respond to inquiries via phone, email, and chat in a timely manner., • Identify, troubleshoot, and resolve issues or escalate when necessary., • Record all interactions accurately in the company’s CRM system., • Maintain a professional, empathetic, and solution-oriented attitude. Requirements: • Fluent Turkish and English (working proficiency)., • Excellent communication and interpersonal skills., • Strong problem-solving ability and patience., • Basic computer literacy (MS Office, CRM systems)., • Prior experience in customer service is a plus, but not required.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

¿Eres recién graduado/a, te manejas con ChatGPT y te interesa empezar tu carrera en un rol donde puedas aplicar la IA al negocio real? ¡Este podría ser tu próximo reto! Desde TRG Buscamos un Junior AI&Chat GPT Associate con ganas de aprender, buena comunicación y orientación a negocio, que quiera ayudar a distintos equipos a incorporar herramientas de IA como ChatGPT en su día a día. Formarás parte de un equipo global impulsando la adopción de estas tecnologías en áreas como Marketing, Ventas o Finanzas. 🌍 Sobre el proyecto Te unirás a un equipo global dentro de una compañía multinacional, impulsando la adopción de ChatGPT y herramientas de IA generativa en distintas áreas del negocio (Marketing, Ventas, Supply Chain, Finanzas, etc.). Trabajarás directamente en acercar la IA al día a día de los equipos, promoviendo su uso práctico, eficiente y responsable. 📍 Ubicación: Madrid (modelo híbrido, 20% remoto) 📄 Contrato: Inicial de 6–12 meses como externo, con posibilidad de incorporación indefinida en plantilla de nuestro cliente. 💬 Idiomas: Inglés fluido (imprescindible) 🎯 Qué harás • Dar soporte a equipos internos en el uso de ChatGPT y soluciones de IA, • Crear y adaptar casos de uso orientados a negocio, • Diseñar prompts, flujos y plantillas reutilizables, • Resolver dudas de usuarios y acompañar en la adopción, • Preparar guías, documentación y materiales formativos, • Participar en sesiones internas explicando funcionalidades y buenas prácticas, • Colaborar en iniciativas de implementación de IA y automatización ligera 👤 Qué buscamos • Recién graduado/a (Grado o FP), • Perfil orientado a negocio (Marketing, ADE, Comunicación, etc.), • Interés y conocimiento en ChatGPT / IA generativa, • Buenas habilidades de comunicación (capacidad de explicar y formar a otros), • Actitud proactiva, resolutiva y con ganas de aprender ⭐ Valorable • Uso avanzado de ChatGPT (proyectos propios, prompts, automatizaciones), • Experiencia en interacción con diferentes áreas de negocio, • Interés por formación, facilitación o roles de contacto con usuario, • Conocimiento de casos de uso de IA aplicados a negocio 💡 Qué ofrecemos • Incorporarte a un equipo internacional centrado en IA e innovación, • Exposición a múltiples áreas de negocio, • Formación práctica en uso real de IA en empresa, • Oportunidad de crecimiento y continuidad a largo plazo ¿Te interesa o conoces a alguien que encaje? Postula directamente o envíame tu CV a y me pondré en contacto contigo.

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You are a quick learner and self-starter. Bonus skills (nice to have): • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente., • Si tienes inquietudes internacionales, estamos en 45 países. 🌍 ¡Únete a nuestro equipo y ayúdanos a humanizar el mundo a través de la tecnología!

🚀 We’re Hiring: Customer Service Agent - Italian Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy and comfortable footwear. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in both Italian and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Part-Time: 20 hours per week., • Working Hours: Monday to Friday from 12:00 to 16:00., • Salary: €9,280 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

🚀 We’re Hiring: Customer Service Agent - Italian Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy and comfortable footwear. ✅Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. 🔍What We’re Looking For • Fluency in both Italian and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Part-Time: 20 hours per week., • Working Hours: Monday to Friday from 12:00 to 16:00., • Salary: €9,280 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!