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🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario).

We are a fashion retail group based in Dubai that wants to expand internationally! Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren. We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, over 7,000 employees and close to 1 billion USD revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children and starting new product lines – home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we’re looking to elevate our executive management and creative product development with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are looking for senior designers (across categories) who will take ownership of key product categories within the kidswear collections, including Denim, Knitwear, Activewear, and Outerwear & Sweaters for Women or Men or Teens. This role combines strong creative sensibility with a deep understanding of commercial fashion and market trends. The person in this role will be responsible for translating trends and concepts into compelling, wearable collections that resonate with customers while meeting business objectives. Working from concept through to final product, the designer will collaborate closely with buying, visual merchandising, production teams, and suppliers to ensure that each collection is both creatively strong and operationally feasible. The position is suited for someone who is not only creatively driven but also highly collaborative and pragmatic, able to balance design vision with timelines, cost considerations, and product performance in the market. While the role remains deeply hands-on in the design process, its primary responsibility is to ensure that collections are commercially relevant, trend-aligned, and delivered efficiently from concept to production. Key Responsibilities Responsibilities: • Trend research, analysis of competitor landscape and customer behavior, • Develop seasonal design directions aligned with brand strategy (moodboards, color palettes, key fits, fabrics, trims), • Sourcing for fabric, trim and product samples worldwide — trade shows, fabric fairs, supplier visits, shopping trips, • Design prints, graphics and surface patterns for seasonal collections, • Create detailed tech packs (detailed sketches, artworks, hangtags). xcskxlj All information need to be uploaded in PLM system, • Fit and review samples, provide accurate correction comments, • Collaborate cross-functionally with buying, production and suppliers, • Present design concepts to management, • Mentor and guide junior design team members Profile Requirements • Degree in Fashion Design, • 3–8 years experience in mass market, fast fashion or high street brand, • Excellent visual communication and presentation skills, • Commercial mindset — ability to design for volume and price point, • Confident user (advance level) of AI tools, Illustrator, Photoshop, CoralDraw, • 3D design skills, • Strong garment construction knowledge, • Print and pattern design, • Ability to work in a fast-paced, deadline-driven environment

We are a fashion retail group based in Dubai that wants to expand internationally! Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We are a fashion retail group that started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, more than 7,000 employees, and close to 1 billion USD in revenue. We bring style and value to millions of customers, offering clothing, footwear, and accessories for women, men, and children, while expanding into new product lines such as home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we are looking to strengthen our product development and buying teams with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are currently looking for Senior Buyers across multiple categories who will take ownership of key product areas including Men, Women, Kids, Accessories, Beauty, Footwear, and Home Decoration. This role involves building and managing product assortments across a wide range of collections. The buyer will work closely with designers and suppliers to identify trends, select products, and develop commercially successful collections within a fast-fashion environment. The position requires strong market awareness, supplier management skills, and the ability to build balanced assortments that combine trend relevance, product creativity, and commercial performance. Key Responsibilities • Build and manage product assortments for the assigned category, ensuring a strong balance between trend relevance, commercial performance, and price positioning., • Define seasonal buying strategies based on market trends, historical sales data, and customer demand., • Select products and develop collections in close collaboration with design teams and suppliers., • Travel to suppliers and sourcing markets to review samples, identify new product opportunities, and develop exclusive items., • Negotiate prices, quantities, and commercial conditions with suppliers to meet margin and cost targets., • Monitor product performance and react quickly to sales trends, adjusting orders and product mix when needed., • Work closely with merchandising and planning teams to optimize stock levels and product availability across stores and channels., • Analyze competitor assortments and market trends to ensure the brand remains competitive and relevant., • Manage the product development calendar to ensure collections are delivered on time and aligned with business priorities., • Contribute to the continuous evolution of the category by identifying new product ideas, materials, and suppliers. Profile Requirements • Proven experience as a Buyer or Product Manager within a fast-paced retail or fashion environment., • Experience working with seasonal collections and managing product assortments across multiple categories or product lines., • Strong understanding of market trends, customer preferences, and the competitive landscape., • Experience working directly with suppliers, including product selection, development follow-up, and commercial negotiations., • Strong analytical mindset with the ability to interpret sales data and translate insights into buying decisions., • Ability to work in a fast-moving environment and react quickly to market changes and product performance., • Strong collaboration skills and the ability to work cross-functionally with design, merchandising, planning, and sourcing teams., • Excellent organizational skills with the ability to manage multiple collections and deadlines simultaneously., • Good communication and negotiation skills.

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. ¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en "Solicitar". Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos., • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto., • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar., • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc., • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente. Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional.

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, over 7,000 employees and close to 1 billion USD revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children and starting new product lines – home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we’re looking to elevate our executive management and creative product development with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are looking for senior designers (across categories) who will take ownership of key product categories within the kidswear collections, including Denim, Knitwear, Activewear, and Outerwear & Sweaters for Women or Men or Teens. This role combines strong creative sensibility with a deep understanding of commercial fashion and market trends. The person in this role will be responsible for translating trends and concepts into compelling, wearable collections that resonate with customers while meeting business objectives. Working from concept through to final product, the designer will collaborate closely with buying, visual merchandising, production teams, and suppliers to ensure that each collection is both creatively strong and operationally feasible. The position is suited for someone who is not only creatively driven but also highly collaborative and pragmatic, able to balance design vision with timelines, cost considerations, and product performance in the market. While the role remains deeply hands-on in the design process, its primary responsibility is to ensure that collections are commercially relevant, trend-aligned, and delivered efficiently from concept to production. Key Responsibilities Responsibilities: • Trend research, analysis of competitor landscape and customer behavior, • Develop seasonal design directions aligned with brand strategy (moodboards, color palettes, key fits, fabrics, trims), • Sourcing for fabric, trim and product samples worldwide — trade shows, fabric fairs, supplier visits, shopping trips, • Design prints, graphics and surface patterns for seasonal collections, • Create detailed tech packs (detailed sketches, artworks, hangtags). All information need to be uploaded in PLM system, • Fit and review samples, provide accurate correction comments, • Collaborate cross-functionally with buying, production and suppliers, • Present design concepts to management, • Mentor and guide junior design team members Profile Requirements • Degree in Fashion Design, • 3–8 years experience in mass market, fast fashion or high street brand, • Excellent visual communication and presentation skills, • Commercial mindset — ability to design for volume and price point, • Confident user (advance level) of AI tools, Illustrator, Photoshop, CoralDraw, • 3D design skills, • Strong garment construction knowledge, • Print and pattern design, • Ability to work in a fast-paced, deadline-driven environment, • Willingness and ability to travel internationally regularly

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, over 7,000 employees and close to 1 billion USD revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children and starting new product lines – home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we’re looking to elevate our executive management and creative product development with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are looking for senior designers (across categories) who will take ownership of key product categories within the kidswear collections, including Denim, Knitwear, Activewear, and Outerwear & Sweaters for Women or Men or Teens. This role combines strong creative sensibility with a deep understanding of commercial fashion and market trends. The person in this role will be responsible for translating trends and concepts into compelling, wearable collections that resonate with customers while meeting business objectives. Working from concept through to final product, the designer will collaborate closely with buying, visual merchandising, production teams, and suppliers to ensure that each collection is both creatively strong and operationally feasible. The position is suited for someone who is not only creatively driven but also highly collaborative and pragmatic, able to balance design vision with timelines, cost considerations, and product performance in the market. While the role remains deeply hands-on in the design process, its primary responsibility is to ensure that collections are commercially relevant, trend-aligned, and delivered efficiently from concept to production. Key Responsibilities Responsibilities: • Trend research, analysis of competitor landscape and customer behavior, • Develop seasonal design directions aligned with brand strategy (moodboards, color palettes, key fits, fabrics, trims), • Sourcing for fabric, trim and product samples worldwide — trade shows, fabric fairs, supplier visits, shopping trips, • Design prints, graphics and surface patterns for seasonal collections, • Create detailed tech packs (detailed sketches, artworks, hangtags). All information need to be uploaded in PLM system, • Fit and review samples, provide accurate correction comments, • Collaborate cross-functionally with buying, production and suppliers, • Present design concepts to management, • Mentor and guide junior design team members Profile Requirements • Degree in Fashion Design, • 3–8 years experience in mass market, fast fashion or high street brand, • Excellent visual communication and presentation skills, • Commercial mindset — ability to design for volume and price point, • Confident user (advance level) of AI tools, Illustrator, Photoshop, CoralDraw, • 3D design skills, • Strong garment construction knowledge, • Print and pattern design, • Ability to work in a fast-paced, deadline-driven environment, • Willingness and ability to travel internationally regularly

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Spanish Customer Service Representative Grupo Norconsulting – Spain (Remote / Hybrid after relocation) Location: On-site – Athens, Greece Norconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. What You’ll Do • Provide support to customers via phone, email, and chat, ensuring a high level of service, • Handle customer inquiries, requests, and complaints in a professional and efficient manner, • Troubleshoot issues and provide appropriate solutions or escalate when necessary, • Maintain accurate records of customer interactions in CRM systems, • Follow up with customers to ensure resolution and satisfaction, • Collaborate with internal teams to improve customer experience, • Identify opportunities to improve processes and customer satisfaction What You Bring • Previous experience in customer service, support, or similar roles, • Fluency in Spanish (written and spoken), • Good level of English for internal communication, • Strong communication and interpersonal skills, • Problem-solving mindset with attention to detail, • Ability to handle multiple tasks and work in a fast-paced environment, • Comfortable using CRM systems and digital tools, • Team-oriented attitude with a customer-first approach What You Can Expect • Monday to Friday schedule supporting work-life balance, • Competitive salary with performance-based incentives, • Full relocation support (travel, accommodation, initial expenses), • Paid time off and comprehensive benefits package, • Career development opportunities with ongoing training, • International and collaborative work environment, • Option to relocate back to Spain and work remotely after 2–3 months This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.

Spanish Customer Service Representative Grupo Norconsulting – Spain (Remote / Hybrid after relocation) Location: On-site – Athens, Greece Norconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. What You’ll Do • Provide support to customers via phone, email, and chat, ensuring a high level of service, • Handle customer inquiries, requests, and complaints in a professional and efficient manner, • Troubleshoot issues and provide appropriate solutions or escalate when necessary, • Maintain accurate records of customer interactions in CRM systems, • Follow up with customers to ensure resolution and satisfaction, • Collaborate with internal teams to improve customer experience, • Identify opportunities to improve processes and customer satisfaction What You Bring • Previous experience in customer service, support, or similar roles, • Fluency in Spanish (written and spoken), • Good level of English for internal communication, • Strong communication and interpersonal skills, • Problem-solving mindset with attention to detail, • Ability to handle multiple tasks and work in a fast-paced environment, • Comfortable using CRM systems and digital tools, • Team-oriented attitude with a customer-first approach What You Can Expect • Monday to Friday schedule supporting work-life balance, • Competitive salary with performance-based incentives, • Full relocation support (travel, accommodation, initial expenses), • Paid time off and comprehensive benefits package, • Career development opportunities with ongoing training, • International and collaborative work environment, • Option to relocate back to Spain and work remotely after 2–3 months This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We are a fashion retail group that started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, more than 7,000 employees, and close to 1 billion USD in revenue. We bring style and value to millions of customers, offering clothing, footwear, and accessories for women, men, and children, while expanding into new product lines such as home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we are looking to strengthen our product development and buying teams with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are currently looking for Senior Buyers across multiple categories who will take ownership of key product areas including Men, Women, Kids, Accessories, Beauty, Footwear, and Home Decoration. This role involves building and managing product assortments across a wide range of collections. The buyer will work closely with designers and suppliers to identify trends, select products, and develop commercially successful collections within a fast-fashion environment. The position requires strong market awareness, supplier management skills, and the ability to build balanced assortments that combine trend relevance, product creativity, and commercial performance. Key Responsibilities • Build and manage product assortments for the assigned category, ensuring a strong balance between trend relevance, commercial performance, and price positioning., • Define seasonal buying strategies based on market trends, historical sales data, and customer demand., • Select products and develop collections in close collaboration with design teams and suppliers., • Travel to suppliers and sourcing markets to review samples, identify new product opportunities, and develop exclusive items., • Negotiate prices, quantities, and commercial conditions with suppliers to meet margin and cost targets., • Monitor product performance and react quickly to sales trends, adjusting orders and product mix when needed., • Work closely with merchandising and planning teams to optimize stock levels and product availability across stores and channels., • Analyze competitor assortments and market trends to ensure the brand remains competitive and relevant., • Manage the product development calendar to ensure collections are delivered on time and aligned with business priorities., • Contribute to the continuous evolution of the category by identifying new product ideas, materials, and suppliers. Profile Requirements • Proven experience as a Buyer or Product Manager within a fast-paced retail or fashion environment., • Experience working with seasonal collections and managing product assortments across multiple categories or product lines., • Strong understanding of market trends, customer preferences, and the competitive landscape., • Experience working directly with suppliers, including product selection, development follow-up, and commercial negotiations., • Strong analytical mindset with the ability to interpret sales data and translate insights into buying decisions., • Ability to work in a fast-moving environment and react quickly to market changes and product performance., • Strong collaboration skills and the ability to work cross-functionally with design, merchandising, planning, and sourcing teams., • Excellent organizational skills with the ability to manage multiple collections and deadlines simultaneously., • Good communication and negotiation skills., • Fluency in English required; additional languages are a plus.

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional., • Entorno con impacto directo en la experiencia del cliente y alta visibilidad dentro de la organización.

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

¡Seguimos buscando talento…y nos encantaría que te unieras a nuestro equipo! Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer y Great Place to Work con más de 35.000 empleados a nivel global y con presencia en más de 35 países. Somos líderes en servicios de tecnología digital y proporcionamos soluciones tecnológicas de gran alcance a grandes compañías. Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. ¿Qué buscamos? Estamos buscando un/una QA tester con experiencia en canales asistidos para colaborar junto con uno de nuestros principales clientes, líder en el sector bancario. Localización: 100% remoto Horario: Oficina Requisitos mínimos: • Diseñar, planificar y ejecutar casos de prueba funcionales basados en los requisitos locales y globales., • Documentar resultados de pruebas, incidencias, evidencias y seguimientos de correcciones hasta su resolución, verificando correcciones., • Realizar pruebas end‑to‑end, regresiones y pruebas de integración según sea necesario., • Comprender y conocer el producto., • Colaborar estrechamente con Business Analysts y equipos de desarrollo para asegurar que el software cumple con la definición funcional y no presenta fallos., • Orientación al detalle y al valor: debe entender qué valida, por qué lo valida y cómo afecta a la operativa del país y del negocio., • Conocimiento en canales asistidos: Branch, Teller, Contact Center. Soluciones Chat y Chatbot y experiencia con Genasys Cloud., • Conocimiento de metodología Agile (JIRA y Confluence)., • Conocimiento de idioma inglés: leído, escrito y hablado (toda la documentación del proyecto será en inglés)., • Ejecución de test cases (Unit Testing, Regression Testing), manejo de herramientas de testing., • Si tuviera conocimientos sobre operativa de payments (transferencias), sería un gran punto a favor. ¿Qué te ofrecemos? • 23 días laborables de vacaciones y el 24 y 31 de diciembre., • Numerosos beneficios sociales (seguro médico, ayuda al teletrabajo, seguro de vida y seguro de accidentes)., • Programa de Retribución Flexible (tarjeta comida, cheques guardería, tarjeta transporte, clases de inglés online, seguro médico para tu familia…)., • Acceso gratuito a varias plataformas de formación., • Estabilidad y carrera profesional., • Tenemos implantado un plan de compensación de referencias internas., • Posibilidad de elección de percibir tu salario en 12 o 14 pagas., • Medidas de conciliación (horario flexible, teletrabajo, asesoramiento de especialistas (psicólogo, nutricionista, entrenador personal), jornada intensiva los viernes y en verano según proyecto)., • Plataforma UST Club descuentos y descuentos en gimnasios. Si quieres conocer más, no dudes en inscribirte y nos pondremos en contacto contigo para ampliarte información de la posición ¡Te estamos esperando! En UST nos comprometemos con la igualdad de oportunidades en nuestros procesos de selección y no realizamos ningún tipo de discriminación por razón de raza, género, discapacidad, edad, religión, orientación sexual o nacionalidad. Estamos comprometidos con la discapacidad y apostamos por la incorporación de personas con certificado de discapacidad. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Spanish Customer Service Representative Grupo Norconsulting – Spain (Remote / Hybrid after relocation) Location: On-site – Athens, Greece Norconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. What You’ll Do • Provide support to customers via phone, email, and chat, ensuring a high level of service, • Handle customer inquiries, requests, and complaints in a professional and efficient manner, • Troubleshoot issues and provide appropriate solutions or escalate when necessary, • Maintain accurate records of customer interactions in CRM systems, • Follow up with customers to ensure resolution and satisfaction, • Collaborate with internal teams to improve customer experience, • Identify opportunities to improve processes and customer satisfaction What You Bring • Previous experience in customer service, support, or similar roles, • Fluency in Spanish (written and spoken), • Good level of English for internal communication, • Strong communication and interpersonal skills, • Problem-solving mindset with attention to detail, • Ability to handle multiple tasks and work in a fast-paced environment, • Comfortable using CRM systems and digital tools, • Team-oriented attitude with a customer-first approach What You Can Expect • Monday to Friday schedule supporting work-life balance, • Competitive salary with performance-based incentives, • Full relocation support (travel, accommodation, initial expenses), • Paid time off and comprehensive benefits package, • Career development opportunities with ongoing training, • International and collaborative work environment, • Option to relocate back to Spain and work remotely after 2–3 months This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional., • Entorno con impacto directo en la experiencia del cliente y alta visibilidad dentro de la organización.

Sobre Altipla Consulting ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Un programador frontend que conozca un poco de backend, con experiencia previa en Javascript/Typescript. Imprescindible haber manejado previamente Vue/React/Solid/Svelte/Angular o cualquier otro equivalente. Utilizamos Typescript tanto en backend donde complementa a otros servicios hechos en Go como en frontend utilizando Vue para las interfaces. Si tienes un recorrido en otro framework y estás dispuesto a adaptarte y aprender Vue serás un candidato igual de válido que si ya lo conoces de antes. El puesto tiene gran carga de montar interfaces e interacciones de cliente que los usuarios utilizarán, entre otros trabajos de frontend. Pero como seguramente sabes tanto en Vue como en otros frameworks tecnologías como SSR o Server Actions cruzan continuamente al servidor y pedimos ciertos conocimientos básicos de consultar a una base de datos o llamar a una API utilizando fetch desde el servidor. Formarás parte de un equipo técnico clave dentro del desarrollo de nuevos productos de la empresa y con una estabilidad duradera en el tiempo no sujeta a ningún proyecto particular. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Entrevistas directamente con el encargado del equipo de programación y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica y una final., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo, con 22 días de vacaciones anuales y un salario anual de 29.000 a 39.000 euros. xcskxlj, • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

Formador/a en Inteligencia Artificial (búsqueda a nivel nacional).Si eres experto en IA, cuentas con sólidos conocimientos en Machine Learning, Deep Learning, NLP, entre otros, dominas herramientas como Copilot, Chat GPT, Canva y te dedicas a la formación ¡tienes la oportunidad de formar parte d

Formador/a en Inteligencia Artificial (búsqueda a nivel nacional).Si eres experto en IA, cuentas con sólidos conocimientos en Machine Learning, Deep Learning, NLP, entre otros, dominas herramientas como Copilot, Chat GPT, Canva y te dedicas a la formación ¡tienes la oportunidad de formar parte d

Formador/a en Inteligencia Artificial (búsqueda a nivel nacional).Si eres experto en IA, cuentas con sólidos conocimientos en Machine Learning, Deep Learning, NLP, entre otros, dominas herramientas como Copilot, Chat GPT, Canva y te dedicas a la formación ¡tienes la oportunidad de formar parte d

Financial Crime Technical Lead (Data & Transaction Monitoring) – 100% Remote.Financial Crime Technical Lead.El rol combina liderazgo técnico, gestión de datos complejos y responsabilidad end-to-end en iniciativas críticas dentro de un entorno altamente regulado.Alertas, casos y reporting regula

Buscamos para nuestro cliente,.Administrativo/a Polivalente para realizar como tareas principales; atención de pedidos y PRL, pero también otras tareas menos recurrentes para dar soporte integral a sus operaciones.El puesto es presencial, requiere capacidad de gestión multitarea, autonomía y exp

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services.As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technologic

Asset Manager – Renewable Energy (Solar & Storage) - Maternity Cover.Se trata de una posición estratégica con alta visibilidad, enfocada en la optimización técnica y comercial de activos renovables en operación.Gestión integral de activos solares (y almacenamiento) en operación.Monitorizaci

We are still looking for the very Top Talent…and we would be delighted if you were to join our team!.More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.We are leaders on digital technology services, and w

En Digital55 estamos deseando conocerte.Somos una empresa con más de 20 años en el sector, trabajando en proyectos pioneros a la vanguardia del desarrollo de software.Nos encontramos en búsqueda de perfiles.Sigue leyendo para no perder ni un detalle!.Únete a un proyecto estable con futuro.Valora

Participarás en proyectos end-to-end dentro del módulo financiero:.Participación en implantaciones completas (diseño, construcción, testing, despliegue).Configuración de procesos financieros.Experiencia sólida en SAP FI y procesos financieros:.Conocimiento en AP, AR, GL, AF, TR, CO.

Somos la red de clínicas dentales de referencia en.Convertimos la visita al dentista en una experiencia mágica para niños y niñas, con tecnología especializada y un equipo apasionado.Tras consolidar nuestros centro de Girona, Terrassa, Tarragona y Valencia,.Coordinar el día a día: agendas, ga

Empresa muy conocida del sector de gran consumo y alimentación, con fuerte presencia a nivel nacional y un posicionamiento consolidado en productos de alto valor añadido, busca un/a candidato/a para la posición de Gestor/a de Punto de Venta (GPV), que debe residir en la parte de Madrid Sur.En dep

Black Horse Partners es una plataforma de inversión privada, con sede en Barcelona y Andorra, especializada en el desarrollo y gestión de proyectos residenciales de alto standing.La compañía actúa como inversor y gestor de proyectos, controlando todo el ciclo, desde la identificación del suelo

En Aubay estamos buscando un/a Arquitecto/a de Datos para formar parte de un interesante proyecto de IA, dentro del Sector Público.Diseñar y desarrollar arquitecturas de datos incluyendo la definición de modelos de datos, esquemas de bases de datos y sistemas de gestión de bases de datos.Identif

IT, Engineering and Life Sciences industries.We are currently seeking a dedicated and detail-oriented.Within 30 years, ALTEN has become leader in both outsourced Engineering and IT Enterprise Services.ALTEN, composed of 54,000 employees (88% engineers), carries out complex and highly technical proje

Desde Segula Technologies estamos buscando un/a ING.LOGÍSTICA INTERNA (PROCESOS - FLUJOS LOGÍSTICOS), para el desarrollo y validación de flujos logísticos internos (movimiento de materiales, piezas en planta), para el sector automóvil ubicado en Zaragoza.Desarrollo y validación para medios tra

En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas, ¿te animas a ser parte de esta revolución?.Te proponemos esta posición por si te quieres sumar a un nuevo reto profesional en el que tendrás la oportunidad de desarrollar tus habilidades en ad