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At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment. This role will be part of a growing customer service operation based in Valencia, supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience, acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities • Manage customer requests and incidents via phone, email, chat and other digital communication channels, • Deliver clear, professional and solution-oriented support to customers and service providers, • Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction, • Monitor the quality of services delivered on the platform and take appropriate action when standards are not met, • Apply internal procedures and service guidelines to guarantee consistency and quality, • Accurately record customer interactions, cases and outcomes in CRM and support tools, • Escalate complex or sensitive situations to senior team members when required, • Work closely with internal teams to ensure effective case resolution, • Share customer insights and recurring issues to support continuous service improvement Requirements • Native French, with professional proficiency in English, • Minimum 3 years of experience in customer service, customer support or customer success roles, • Strong communication skills, both verbal and written, • Customer-oriented mindset with attention to detail and service quality, • Ability to remain calm and professional in high-pressure situations, • Comfortable working with digital tools, CRM systems and support platforms, • Interest in working in a fast-growing, technology-driven environment, • Spanish is a plus At Acertto Talent Linkers, we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

Role Overview: As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness. Key Qualifications • Spanish Proficiency: Ability to read and write in English with a high degree of comp, as English is the focus language for this project., • Personal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment., • Schedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team., • Exceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality., • Creative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities., • Strong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections., • Meticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and overnarrating., • Excellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers., • Feedback: Ability to provide constructive feedback and detailed annotations., • Communication: Excellent communication and collaboration skills., • Independence: Self-motivated and able to work independently in a remote setting., • In this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. Your day-to-day work will involve:, • Designing and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences., • Evaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied., • Analyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations., • Assessing Integration quality to ensure personal data is woven naturally into the response without robotic "overnarrating"., • Rigorously evaluating and stack-ranking two model responses side-by-side (SxS) to determine which is overall more helpful, easy to use, and enjoyable., • Writing clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation., • Extracting and verifying "Debug Info" from the model to confirm that chat summaries and data sources were properly utilized., • BS/BA degree or equivalent experience in a relevant field (e.g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field)., • Commitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST. (We have 2 options of time commitment: 30 hrs/week or 40 hrs/week), • Engagement type: Contractor

LLM – AI Quality Analyst (Personalization) Employment Type: Short-Term Contract (2 Months) Work Model: Remote Start Date: Immediate Open Positions: 50 Experience Required: Minimum 1 Year Compensation: USD $15 per hour Schedule: Full-time (30–40 hrs/week) with minimum 4-hour overlap with PST Role Overview We are seeking professionals to evaluate AI-generated personalized responses. In this role, you will assess how effectively AI uses contextual and personal data to deliver relevant, accurate, and helpful responses. This position combines analytical evaluation with creative prompt design to test personalization quality. Key Responsibilities • Design and execute multi-turn conversational prompts based on personal context, • Evaluate AI-generated responses for accuracy, relevance, and personalization quality, • Compare model responses side-by-side (SxS) and rank effectiveness, • Identify grounding issues, incorrect inferences, or misleading outputs, • Assess integration of personal data for natural and helpful responses, • Provide structured feedback and annotations to improve AI performance, • Maintain strict data handling and confidentiality standards, • High proficiency in reading and writing English, • Minimum 1 year experience in customer support, content moderation, AI evaluation, or similar role, • Strong analytical thinking and decision-making ability, • Experience evaluating nuanced or ambiguous digital content, • Willingness to use primary personal Google account with enabled data sources, • Full-time availability with PST time zone overlap, • Reliable laptop/desktop and stable internet connection, • Experience in data annotation, AI quality evaluation, or content review, • Familiarity with digital support environments (chat, email, platforms), • Experience handling escalations or customer-facing quality review tasks, • Personalization quality evaluation, • Prompt design and conversational testing, • Analytical reasoning and structured feedback writing, • Attention to detail and quality judgment, • Contractor engagement (2 months), • 30 or 40 hours per week options, • Minimum 4 hours daily overlap with PST, • Job Interest Form, • Online Assessment (complete within 24 hours), • Pre-onboarding discussion

Únete a una posición estratégica en nuestro equipo Internacional y crece con la marca que está revolucionando el mercado de la belleza. Actualmente, nos gustaría incorporar a una persona a jornada completa para realizar sus prácticas profesionales con la posición de Internacional Sales Trainee. Buscamos a una persona con pasión por los nuevos proyectos y con ganas de construir ilusiones junto a UNICSKIN: una marca en plena expansión, innovadora y con un propósito claro. Si eres alguien entusiasta, positiva, con actitud, productiva y con muchas ganas de aprender (de verdad), esta es tu oportunidad para formar parte de un equipo dinámico y aportar en un área clave para el crecimiento internacional de la marca. Formación: · Estudios de ADE, marketing o similar. Imprescindible poder hacer convenio con Universidad o Centros de Estudios. · Imprescindible nivel de inglés profesional (English proficiency.) · Se valorará el conocimiento de otros idiomas. · Programas: Imprescindible: Canva, Chat GPT, y manejo de las herramientas ofimáticas: Power point, Excel. · Responsable, proactiv@, organizad@ y con capacidad de comunicación interpersonal. Tus 3 retos del día a día: 1. FORMACIÓN A CLIENTES • Preparación de documentación y materiales solicitados por clientes internacionales (Dossiers , guías, fichas, etc.)., • Apoyo en la gestión diaria del departamento, asegurando que la información y recursos necesarios para clientes estén disponibles y actualizados. 2. PROSPECCIÓN NUEVOS CLIENTES Y DISTRIBUIDORES • Búsqueda de nuevas oportunidades de negocio con clientes internacionales, distribuidores, pure players y operadores logísticos. 3. SEGUIMIENTO WEBS CLIENTES • Revisión semanal de plataformas digitales de clientes (webs/ecommerce) y propuesta de mejoras para optimizar presencia, contenido y rendimiento. ¿Qué ofrecemos? · Posibilidad de conocer una empresa en continuo crecimiento · Desarrollo y proyección profesional · Buen ambiente de trabajo, joven y dinámico · Convenio con la Universidad / centro educativo · Posibilidades reales de pasar a formar parte de la plantilla · Acceso a nuestros productos de cosmética de lujo Si estás interesad@ en aplicar a esta oferta, por favor envía un email adjuntando tu cv y una carta motivacional a

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: • Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas., • Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads., • Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: • 3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito., • Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle., • Habilidad para cerrar ventas y alcanzar metas de ventas establecidas., • Fuertes habilidades de comunicación verbal y escrita., • Orientación a los detalles y capacidad para gestionar múltiples tareas., • Mentalidad orientada a resultados y pasión por los retos., • Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance. Responsabilidades: • Profesional con experiencia en implementación, configuración técnica e integración de soluciones de contact center sobre Genesys Cloud CX, participando en proyectos de despliegue, evolución o soporte avanzado en entornos corporativos. Requisitos principales: • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS)., • Certificaciones Valoradas, • Genesys Cloud Certified Associate, • Genesys Cloud Professional Certification (GCX-GCP) ¡Esperamos tu postulación!

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies., • 5+ years of experience with Python., • 3+ years of experience with React, including State Management libraries like MobX, redux., • Extensive hands-on experience with MongoDB and MySQL at an expert level., • Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems., • Experience both with AWS and Azure, • Ability to understand the pros and cons of different architecture decisions and choose the best option., • Experience scaling services to millions of users., • Understands the complexity of web technology, constraints, UI/UX., • Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage., • Lead the design, development, and maintenance of complex Python applications., • Collaborate with product management and other stakeholders to define technical requirements and deliverables., • Write clean, efficient, and self-documented code., • Implement automation tests., • Participate in code reviews to ensure code quality and maintainability., • Monitor application performance and provide optimization recommendations., • Stay up to date with the latest technologies and industry trends., • Drive the continuous technological improvement process.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our ___ round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Start contributing to the codebase with the guidance of experienced team members In the first 3 months: • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Participate in code reviews and help maintain our engineering standards In the first 6–12 months: • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • Mentor other engineers and share expertise in automation, data modeling, and scalability Teams we’re hiring for Core Equity — Owns the foundational logic that powers Ledgy’s equity engine. Every equity-related event such as issuing shares, creating new pools, or adjusting ownership — generates transactions. This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Workflows & Automation — Focuses on automating complex equity workflows and integrating with third-party services, including the trading exchange. The team builds systems that help company admins efficiently onboard and offboard employees, automate equity grants and terminations, and enable employees to sell their shares seamlessly once vested. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. The team manages large, complex datasets and ensures reporting is accurate, performant, and reliable across jurisdictions and company structures. Their work powers the insights companies and auditors rely on for decision-making and transparency. The job is a good fit if: • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • You take pride in creating robust, tested solutions for critical business operations Being part of Ledgy means: • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. Our tech stack: We have a modern, cohesive stack that lets us move fast while maintaining quality: • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions The interview process: • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

En Grupo Aubay buscamos un perfil TypeScript / JavaScript para participar en el diseño y desarrollo de agentes conversacionales en tiempo real, trabajando con arquitecturas modernas, flujos de baja latencia y sistemas orientados a eventos. Funciones principales • Diseño e implementación de agentes conversacionales en tiempo real mediante un framework declarativo basado en componentes., • Desarrollo de la lógica del agente, gestión de estados, manejo de eventos y flujos de orquestación., • Construcción y mantenimiento de servicios en TypeScript y componentes tipo SDK reutilizables., • Optimización de flujos de trabajo en tiempo real para interacciones de voz y chat de baja latencia., • Colaboración con equipos de Producto, IA/ML y Plataforma en la evolución del framework del agente., • Desarrollo de código limpio, probado y productivo., • Supervisión y mejora de la fiabilidad, observabilidad y rendimiento de los sistemas., • Participación en decisiones de arquitectura y definición de buenas prácticas. Requerimientos • Más de 2 años de experiencia con TypeScript / JavaScript en entornos productivos., • Experiencia en sistemas en tiempo real: arquitecturas basadas en eventos, streaming y baja latencia., • Conocimiento de paradigmas declarativos o basados en componentes (React o similares)., • Experiencia en programación asíncrona, concurrencia y gestión de estados., • Buenas prácticas en diseño de APIs y componentes modulares y reutilizables., • Experiencia con Git, pipelines CI/CD y entornos cloud., • Buen nivel de inglés. Se ofrece • Contrato indefinido., • Proyecto estable y de largo recorrido., • Modalidad 100% remota., • Horario: L-J de 8:00 a 18:00 y V de 8:00 a 14:30h., • Formación continua y retribución variable., • Buen ambiente de trabajo y equipos multidisciplinares. Si estás interesado/a y crees que puedes encajar en la oferta, no dudes en inscribirte. ¡Te esperamos!

ABOUT apeirum helps ambitious companies overcome delivery bottlenecks by providing high-performing engineering teams in Spain and pairing them with expert digital product design. We specialize in scalable nearshore engineering teams, UX/UI design, and practical AI solutions to support real workflows. Our focus is on fast, efficient, and modern implementation processes, emphasizing clear communication, product understanding, and ownership. With multilingual expertise, we deliver custom solutions to drive confidence, efficiency, and long-term success for our clients. Currently we're seeking support with one of our clients, an innovative start-up to build the factories of tomorrow. They’re redefining “smart” for manufacturing SMEs with Industrial IoT, Data, AI and cloud—moving from visibility, to optimization, to LLM-powered agents that continuously improve production. In this position you’ll build LLM-based workflows and agentic features for real factories: ship clean services in Python/C#, wire up retrieval (embeddings + vector/hybrid search), add tool/function calling so models can act, and iterate with domain experts. We value self-driven engineers who communicate transparently (“I don’t know yet—can we figure it out together?” beats over-promising). Location: Spain (remote-first). Preference for North of Spain (Galicia, Asturias, Cantabria, Basque Country). No profiles outside Spain. Occasional travel to Switzerland. Process: Intro → team chat → tech deep-dive → short practical → final chat. YOUR TASKS • Build services & APIs in Python and C# (.NET), integrating with IoT/ERP/MES and cloud components (Azure preferred)., • Design & implement LLM workflows and agents: tool/function calling, retrieval pipelines, prompt/JSON orchestration, and safe control flow (graphs/state)., • Own quality end-to-end: tests, reviews, CI/CD, telemetry, tracing/logging; guardrails and simple evals; keep things observable and debuggable., • Evaluate AI in production: add offline/online evaluation, benchmarks, and safety checks; measure value, not just accuracy., • Collaborate transparently: give realistic estimates, surface risks early, and ask for help when needed., • Continuously improve: iterate with domain experts to turn prototypes into stable, maintainable services. In your first 90 days you might: • Ship a small Python or C# service that talks to an ERP/MES., • Launch an agentic workflow (2 tools, JSON I/O) with retries, tracing/metrics, lightweight evals & guardrails., • Productionize (CI/CD, auth, alerts); add knowledge access only if needed (RAG or deterministic) and track value (success rate, p95). WHAT YOU'LL BRING • 3–5 years of software engineering experience (or equivalent impact)., • Proven hands-on experience with Claude Code in production or advanced prototyping environments., • Strong orchestration mindset: ability to design systems, workflows, and AI-driven processes by coordinating tools, agents, and engineers — going beyond pure feature implementation., • Actively explores emerging technologies and AI advancements, evaluates their practical relevance, and drives structured adoption within the team., • Strong Python and C#/.NET skills; you’ve built and shipped APIs/services., • You’ve shipped at least one LLM product or serious POC (cloud or open-source models)., • Experience with at least one LLM orchestration framework (e.g., LangGraph/LangChain—others welcome)., • Solid with datastores (SQL/NoSQL) and event/streaming basics., • Hands-on with RAG and a vector/hybrid search backend (e.g., Postgres/pgvector, Qdrant/Weaviate, Elasticsearch/Azure AI Search)., • Solid with SQL (schemas, migrations); working knowledge of NoSQL/event/streaming basics., • Cloud & containers: Docker; CI/CD (GitHub Actions/Azure DevOps); basic Kubernetes/Azure or willingness to learn quickly., • Mindset: self-driven, outcome-oriented, and radically transparent in communication., • Language: English (min. C1) Nice to have: • Industrial/edge exposure (OPC UA, MQTT), queues/streams, or time-series data., • ML engineering basics (PyTorch/TensorFlow), feature stores, data pipelines., • Observability (OpenTelemetry, Grafana), security, and role-based access in data/AI systems. HOW WE WORK (AND WHY IT'S FUN) • AI‑first, pragmatism‑driven: Use AI where it makes a real difference; use classic engineering where it’s better., • Small team, big ownership: You’ll have autonomy, clear goals, and direct impact on customers., • Real industry impact: Your code helps reduce waste, save energy, and make factories more resilient. READY TO MAKE AN IMPACT? We’re looking for someone who thrives in a fast-paced, innovation-driven environment — someone adaptable, curious, and ready to solve real problems with smart, modern tools. If that sounds like you, we’d love to hear your story. Send your CV and 1–2 links (GitHub, demo, or brief write-up of an LLM workflow you built).

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! 👉 ¿Cuáles serán tus funciones? 👈 • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. 📌 ¿Qué ofrecemos? 📌 • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua, • Posibilidades reales de crecimiento

Role Overview: As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness. Key Qualifications Spanish Proficiency: Ability to read and write in English with a high degree of comp, as English is the focus language for this project. Personal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment. Schedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team. Exceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality. Creative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities. Strong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections. Meticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and overnarrating. Excellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers. Feedback: Ability to provide constructive feedback and detailed annotations. Communication: Excellent communication and collaboration skills. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Description: In this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. Your day-to-day work will involve: Designing and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences. Evaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied. Analyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations. Assessing Integration quality to ensure personal data is woven naturally into the response without robotic "overnarrating". Rigorously evaluating and stack-ranking two model responses side-by-side (SxS) to determine which is overall more helpful, easy to use, and enjoyable. Writing clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation. Extracting and verifying "Debug Info" from the model to confirm that chat summaries and data sources were properly utilized. Maintaining strict data hygiene by deleting evaluation conversations to prevent them from polluting your future chat history. Education & Experience BS/BA degree or equivalent experience in a relevant field (e.g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field). Experience in data annotation, AI quality evaluation, content moderation, or a related role is strongly preferred. Offer Details: Commitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST. (We have 2 options of time commitment: 30 hrs/week or 40 hrs/week) Engagement type: Contractor

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

Daze es la empresa líder en Italia en sistemas de carga inteligentes para la movilidad eléctrica y la energía sostenible. Diseñamos soluciones smart para la carga y la gestión de la energía, creando un ecosistema doméstico conectado e intuitivo. Fundada en Italia, Daze ha recaudado más de 20 millones de euros, incluidos 15 millones en una ronda de Serie A en 2024. Con más de 40.000 productos vendidos y un equipo de 100 personas entre Italia, España y Francia, somos una de las compañías más dinámicas del sector. Nuestros productos combinan tecnología, diseño y experiencia de usuario para hacer la energía más accesible y sostenible. En Daze trabajan personas con perfiles internacionales, unidas por las ganas de innovar y crear un impacto real. Si quieres contribuir a construir el futuro de la energía, este es el lugar adecuado. Tu Rol Actualmente estamos buscando una nueva persona para unirse a nuestro equipo como Technical Sales Support Spain / Portugal . Qué harás: Proporcionar soporte técnico y comercial a la red de ventas y a los clientes en los canales B2B y B2C a través de teléfono, email y chat. Gestionar solicitudes de clientes, devoluciones y reclamaciones, asegurando una resolución rápida y un alto nivel de satisfacción del cliente. Generar proactivamente nuevas oportunidades de negocio mediante búsqueda de leads, llamadas salientes, emails y otras actividades de prospección. Construir y mantener relaciones sólidas con prospectos y clientes existentes, entendiendo sus necesidades y promoviendo los productos y servicios de la empresa. Mantener y actualizar el CRM con registros precisos de interacciones con clientes, tickets de soporte y actividades comerciales, asegurando un seguimiento adecuado. Colaborar estrechamente con los equipos de Ventas, Marketing y otros equipos internos para mejorar la experiencia del cliente, optimizar la generación de leads y apoyar el crecimiento del negocio. Monitorizar el feedback de los clientes y las señales del mercado para identificar oportunidades de mejora tanto en el servicio como a nivel comercial. El perfil que buscamos: Eres una persona proactiva y te sientes cómodo/a interactuando a diario con clientes con necesidades diversas, entendiendo sus requerimientos y reportándolos a los equipos de ventas y técnicos. Tienes experiencia en atención al cliente y/o en entornos técnicos. Cuentas con al menos un título técnico o experiencia práctica equivalente en un ámbito técnico. Hablas español con fluidez; tienes un buen nivel de portugués. Te interesa el sector de la movilidad eléctrica y estás motivado/a para crecer en un mercado en rápida evolución y alto crecimiento. Lo que estamos deseando ofrecerte: Un entorno dinámico y joven – y lo decimos en serio: la edad media de nuestros empleados es de 30 años. El horario es flexible y puede organizarse dentro de tu equipo. No nos importa demasiado el código de vestimenta, siempre que te sientas cómodo/a. La oportunidad de trabajar en uno de los sectores de más rápido crecimiento de los últimos años. Trabajar en e-mobility hoy significa estar destinado/a a crecer. Un puesto de trabajo personal equipado con portátil, teclado, ratón y una pantalla fija de 27” o más. Café y snacks gratis siempre disponibles en nuestra cocina.

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

Únete a una posición estratégica en nuestro equipo Internacional y crece con la marca que está revolucionando el mercado de la belleza. Actualmente, nos gustaría incorporar a una persona a jornada completa para realizar sus prácticas profesionales con la posición de Internacional Sales Trainee. Buscamos a una persona con pasión por los nuevos proyectos y con ganas de construir ilusiones junto a UNICSKIN: una marca en plena expansión, innovadora y con un propósito claro. Si eres alguien entusiasta, positiva, con actitud, productiva y con muchas ganas de aprender (de verdad), esta es tu oportunidad para formar parte de un equipo dinámico y aportar en un área clave para el crecimiento internacional de la marca. Formación: · Estudios de ADE, marketing o similar. Imprescindible poder hacer convenio con Universidad o Centros de Estudios. · Imprescindible nivel de inglés profesional (English proficiency.) · Se valorará el conocimiento de otros idiomas. · Programas: Imprescindible: Canva, Chat GPT, y manejo de las herramientas ofimáticas: Power point, Excel. · Responsable, proactiv@, organizad@ y con capacidad de comunicación interpersonal. Tus 3 retos del día a día: 1. FORMACIÓN A CLIENTES • Preparación de documentación y materiales solicitados por clientes internacionales (Dossiers , guías, fichas, etc.)., • Apoyo en la gestión diaria del departamento, asegurando que la información y recursos necesarios para clientes estén disponibles y actualizados. 2. PROSPECCIÓN NUEVOS CLIENTES Y DISTRIBUIDORES • Búsqueda de nuevas oportunidades de negocio con clientes internacionales, distribuidores, pure players y operadores logísticos. 3. SEGUIMIENTO WEBS CLIENTES • Revisión semanal de plataformas digitales de clientes (webs/ecommerce) y propuesta de mejoras para optimizar presencia, contenido y rendimiento. ¿Qué ofrecemos? · Posibilidad de conocer una empresa en continuo crecimiento · Desarrollo y proyección profesional · Buen ambiente de trabajo, joven y dinámico · Convenio con la Universidad / centro educativo · Posibilidades reales de pasar a formar parte de la plantilla · Acceso a nuestros productos de cosmética de lujo Si estás interesad@ en aplicar a esta oferta, por favor envía un email adjuntando tu cv y una carta motivacional a

Únete a una posición estratégica en nuestro equipo Internacional y crece con la marca que está revolucionando el mercado de la belleza. Actualmente, nos gustaría incorporar a una persona a jornada completa para realizar sus prácticas profesionales con la posición de Internacional Sales Trainee. Buscamos a una persona con pasión por los nuevos proyectos y con ganas de construir ilusiones junto a UNICSKIN: una marca en plena expansión, innovadora y con un propósito claro. Si eres alguien entusiasta, positiva, con actitud, productiva y con muchas ganas de aprender (de verdad), esta es tu oportunidad para formar parte de un equipo dinámico y aportar en un área clave para el crecimiento internacional de la marca. Formación: · Estudios de ADE, marketing o similar. Imprescindible poder hacer convenio con Universidad o Centros de Estudios. · Imprescindible nivel de inglés profesional (English proficiency.) · Se valorará el conocimiento de otros idiomas. · Programas: Imprescindible: Canva, Chat GPT, y manejo de las herramientas ofimáticas: Power point, Excel. · Responsable, proactiv@, organizad@ y con capacidad de comunicación interpersonal. Tus 3 retos del día a día: 1. FORMACIÓN A CLIENTES • Preparación de documentación y materiales solicitados por clientes internacionales (Dossiers , guías, fichas, etc.)., • Apoyo en la gestión diaria del departamento, asegurando que la información y recursos necesarios para clientes estén disponibles y actualizados. 2. PROSPECCIÓN NUEVOS CLIENTES Y DISTRIBUIDORES • Búsqueda de nuevas oportunidades de negocio con clientes internacionales, distribuidores, pure players y operadores logísticos. 3. SEGUIMIENTO WEBS CLIENTES • Revisión semanal de plataformas digitales de clientes (webs/ecommerce) y propuesta de mejoras para optimizar presencia, contenido y rendimiento. ¿Qué ofrecemos? · Posibilidad de conocer una empresa en continuo crecimiento · Desarrollo y proyección profesional · Buen ambiente de trabajo, joven y dinámico · Convenio con la Universidad / centro educativo · Posibilidades reales de pasar a formar parte de la plantilla · Acceso a nuestros productos de cosmética de lujo Si estás interesad@ en aplicar a esta oferta, por favor envía un email adjuntando tu cv y una carta motivacional a

LLM – AI Quality Analyst (Personalization) Employment Type: Short-Term Contract (2 Months) Work Model: Remote Start Date: Immediate Open Positions: 50 Experience Required: Minimum 1 Year Compensation: USD $15 per hour Schedule: Full-time (30–40 hrs/week) with minimum 4-hour overlap with PST Role Overview We are seeking professionals to evaluate AI-generated personalized responses. In this role, you will assess how effectively AI uses contextual and personal data to deliver relevant, accurate, and helpful responses. This position combines analytical evaluation with creative prompt design to test personalization quality. Key Responsibilities • Design and execute multi-turn conversational prompts based on personal context, • Evaluate AI-generated responses for accuracy, relevance, and personalization quality, • Compare model responses side-by-side (SxS) and rank effectiveness, • Identify grounding issues, incorrect inferences, or misleading outputs, • Assess integration of personal data for natural and helpful responses, • Provide structured feedback and annotations to improve AI performance, • Maintain strict data handling and confidentiality standards, • High proficiency in reading and writing English, • Minimum 1 year experience in customer support, content moderation, AI evaluation, or similar role, • Strong analytical thinking and decision-making ability, • Experience evaluating nuanced or ambiguous digital content, • Willingness to use primary personal Google account with enabled data sources, • Full-time availability with PST time zone overlap, • Reliable laptop/desktop and stable internet connection, • Experience in data annotation, AI quality evaluation, or content review, • Familiarity with digital support environments (chat, email, platforms), • Experience handling escalations or customer-facing quality review tasks, • Personalization quality evaluation, • Prompt design and conversational testing, • Analytical reasoning and structured feedback writing, • Attention to detail and quality judgment, • Contractor engagement (2 months), • 30 or 40 hours per week options, • Minimum 4 hours daily overlap with PST, • Job Interest Form, • Online Assessment (complete within 24 hours), • Pre-onboarding discussion

LLM – AI Quality Analyst (Personalization) Employment Type: Short-Term Contract (2 Months) Work Model: Remote Start Date: Immediate Open Positions: 50 Experience Required: Minimum 1 Year Compensation: USD $15 per hour Schedule: Full-time (30–40 hrs/week) with minimum 4-hour overlap with PST Role Overview We are seeking professionals to evaluate AI-generated personalized responses. In this role, you will assess how effectively AI uses contextual and personal data to deliver relevant, accurate, and helpful responses. This position combines analytical evaluation with creative prompt design to test personalization quality. Key Responsibilities • Design and execute multi-turn conversational prompts based on personal context, • Evaluate AI-generated responses for accuracy, relevance, and personalization quality, • Compare model responses side-by-side (SxS) and rank effectiveness, • Identify grounding issues, incorrect inferences, or misleading outputs, • Assess integration of personal data for natural and helpful responses, • Provide structured feedback and annotations to improve AI performance, • Maintain strict data handling and confidentiality standards, • High proficiency in reading and writing English, • Minimum 1 year experience in customer support, content moderation, AI evaluation, or similar role, • Strong analytical thinking and decision-making ability, • Experience evaluating nuanced or ambiguous digital content, • Willingness to use primary personal Google account with enabled data sources, • Full-time availability with PST time zone overlap, • Reliable laptop/desktop and stable internet connection, • Experience in data annotation, AI quality evaluation, or content review, • Familiarity with digital support environments (chat, email, platforms), • Experience handling escalations or customer-facing quality review tasks, • Personalization quality evaluation, • Prompt design and conversational testing, • Analytical reasoning and structured feedback writing, • Attention to detail and quality judgment, • Contractor engagement (2 months), • 30 or 40 hours per week options, • Minimum 4 hours daily overlap with PST, • Job Interest Form, • Online Assessment (complete within 24 hours), • Pre-onboarding discussion

En Grupo Aubay buscamos un perfil TypeScript / JavaScript para participar en el diseño y desarrollo de agentes conversacionales en tiempo real, trabajando con arquitecturas modernas, flujos de baja latencia y sistemas orientados a eventos. Funciones principales • Diseño e implementación de agentes conversacionales en tiempo real mediante un framework declarativo basado en componentes., • Desarrollo de la lógica del agente, gestión de estados, manejo de eventos y flujos de orquestación., • Construcción y mantenimiento de servicios en TypeScript y componentes tipo SDK reutilizables., • Optimización de flujos de trabajo en tiempo real para interacciones de voz y chat de baja latencia., • Colaboración con equipos de Producto, IA/ML y Plataforma en la evolución del framework del agente., • Desarrollo de código limpio, probado y productivo., • Supervisión y mejora de la fiabilidad, observabilidad y rendimiento de los sistemas., • Participación en decisiones de arquitectura y definición de buenas prácticas. Requerimientos • Más de 2 años de experiencia con TypeScript / JavaScript en entornos productivos., • Experiencia en sistemas en tiempo real: arquitecturas basadas en eventos, streaming y baja latencia., • Conocimiento de paradigmas declarativos o basados en componentes (React o similares)., • Experiencia en programación asíncrona, concurrencia y gestión de estados., • Buenas prácticas en diseño de APIs y componentes modulares y reutilizables., • Experiencia con Git, pipelines CI/CD y entornos cloud., • Buen nivel de inglés. Se ofrece • Contrato indefinido., • Proyecto estable y de largo recorrido., • Modalidad 100% remota., • Horario: L-J de 8:00 a 18:00 y V de 8:00 a 14:30h., • Formación continua y retribución variable., • Buen ambiente de trabajo y equipos multidisciplinares. Si estás interesado/a y crees que puedes encajar en la oferta, no dudes en inscribirte. ¡Te esperamos!

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! 👉 ¿Cuáles serán tus funciones? 👈 • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. 📌 ¿Qué ofrecemos? 📌 • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua, • Posibilidades reales de crecimiento

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance. Responsabilidades: • Profesional con experiencia en implementación, configuración técnica e integración de soluciones de contact center sobre Genesys Cloud CX, participando en proyectos de despliegue, evolución o soporte avanzado en entornos corporativos. Requisitos principales: • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS)., • Certificaciones Valoradas, • Genesys Cloud Certified Associate, • Genesys Cloud Professional Certification (GCX-GCP) ¡Esperamos tu postulación!

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! 👉 ¿Cuáles serán tus funciones? 👈 • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. 📌 ¿Qué ofrecemos? 📌 • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua, • Posibilidades reales de crecimiento

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance. Responsabilidades: • Profesional con experiencia en implementación, configuración técnica e integración de soluciones de contact center sobre Genesys Cloud CX, participando en proyectos de despliegue, evolución o soporte avanzado en entornos corporativos. Requisitos principales: • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS)., • Certificaciones Valoradas, • Genesys Cloud Certified Associate, • Genesys Cloud Professional Certification (GCX-GCP) ¡Esperamos tu postulación!

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

En Grupo Aubay buscamos un perfil TypeScript / JavaScript para participar en el diseño y desarrollo de agentes conversacionales en tiempo real, trabajando con arquitecturas modernas, flujos de baja latencia y sistemas orientados a eventos. Funciones principales • Diseño e implementación de agentes conversacionales en tiempo real mediante un framework declarativo basado en componentes., • Desarrollo de la lógica del agente, gestión de estados, manejo de eventos y flujos de orquestación., • Construcción y mantenimiento de servicios en TypeScript y componentes tipo SDK reutilizables., • Optimización de flujos de trabajo en tiempo real para interacciones de voz y chat de baja latencia., • Colaboración con equipos de Producto, IA/ML y Plataforma en la evolución del framework del agente., • Desarrollo de código limpio, probado y productivo., • Supervisión y mejora de la fiabilidad, observabilidad y rendimiento de los sistemas., • Participación en decisiones de arquitectura y definición de buenas prácticas. Requerimientos • Más de 2 años de experiencia con TypeScript / JavaScript en entornos productivos., • Experiencia en sistemas en tiempo real: arquitecturas basadas en eventos, streaming y baja latencia., • Conocimiento de paradigmas declarativos o basados en componentes (React o similares)., • Experiencia en programación asíncrona, concurrencia y gestión de estados., • Buenas prácticas en diseño de APIs y componentes modulares y reutilizables., • Experiencia con Git, pipelines CI/CD y entornos cloud., • Buen nivel de inglés. Se ofrece • Contrato indefinido., • Proyecto estable y de largo recorrido., • Modalidad 100% remota., • Horario: L-J de 8:00 a 18:00 y V de 8:00 a 14:30h., • Formación continua y retribución variable., • Buen ambiente de trabajo y equipos multidisciplinares. Si estás interesado/a y crees que puedes encajar en la oferta, no dudes en inscribirte. ¡Te esperamos!

LLM – AI Quality Analyst (Personalization) Employment Type: Short-Term Contract (2 Months) Work Model: Remote Start Date: Immediate Open Positions: 50 Experience Required: Minimum 1 Year Compensation: USD $15 per hour Schedule: Full-time (30–40 hrs/week) with minimum 4-hour overlap with PST Role Overview We are seeking professionals to evaluate AI-generated personalized responses. In this role, you will assess how effectively AI uses contextual and personal data to deliver relevant, accurate, and helpful responses. This position combines analytical evaluation with creative prompt design to test personalization quality. Key Responsibilities • Design and execute multi-turn conversational prompts based on personal context, • Evaluate AI-generated responses for accuracy, relevance, and personalization quality, • Compare model responses side-by-side (SxS) and rank effectiveness, • Identify grounding issues, incorrect inferences, or misleading outputs, • Assess integration of personal data for natural and helpful responses, • Provide structured feedback and annotations to improve AI performance, • Maintain strict data handling and confidentiality standards, • High proficiency in reading and writing English, • Minimum 1 year experience in customer support, content moderation, AI evaluation, or similar role, • Strong analytical thinking and decision-making ability, • Experience evaluating nuanced or ambiguous digital content, • Willingness to use primary personal Google account with enabled data sources, • Full-time availability with PST time zone overlap, • Reliable laptop/desktop and stable internet connection, • Experience in data annotation, AI quality evaluation, or content review, • Familiarity with digital support environments (chat, email, platforms), • Experience handling escalations or customer-facing quality review tasks, • Personalization quality evaluation, • Prompt design and conversational testing, • Analytical reasoning and structured feedback writing, • Attention to detail and quality judgment, • Contractor engagement (2 months), • 30 or 40 hours per week options, • Minimum 4 hours daily overlap with PST, • Job Interest Form, • Online Assessment (complete within 24 hours), • Pre-onboarding discussion

Een wereldwijde leider in klantbeleving zoekt een Nederlandstalige klantenondersteuner voor hun vestiging in Valencia, Spanje.In deze rol ben je verantwoordelijk voor het ondersteunen van klanten via telefoon, chat en e-mail over e-commerce, technologie en digitale diensten.Je moet vloeiend Nederlan

This role involves leading the development of voice and chat agents, ensuring seamless user experiences.