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SRE Automation Engineer Location Madrid Hybrid working (2 days per week in office) Our client is global consultancy that works globally but operates locally. They are currently recruiting for an experienced Automation Engineer to work in their small but perfectly formed team. The SRE Automation Engineer is an experienced engineer with strong coding skills, in charge of implementing, maintaining and supporting solutions for infrastructure integration based in software, in order to meet business requirements. The required solutions might involve the integration and customisation of a wide range of infrastructure components, ranging from private cloud clusters (for instance OpenStack) to VPSs hosted in different cloud providers, networks components (both physical and virtualised), cloud-native services deployed on Kubernetes, and many more. The role also will collaborate closely with the Architecture and Engineering layers in the design of those solutions, according to the business requirements, company guidelines and best practices. Additionally, you will be in charge of creating and maintaining Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support, as well as participating in ROTA for on-call tier 3 support of the developed services. You will be with an array of clients, platforms and applications. Responsibilities: • Implement, maintain and support solutions for infrastructure integration based in software in order to meet business requirements., • Collaborate with the Architecture and Engineering layers in the design of those solutions according to the business requirements, company guidelines and best practices, • Create and maintain Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support., • Participate in ROTA for on-call tier 3 support., • Take ownership of the projects assigned and strive to drive the project goals forward., • Effectively share information to collaborate with teammates and to keep everyone up to date., • Communicate risks and blockers using the appropriate channels and take initiative to remediate them., • Actively contribute to the definition of the ways of working of the team and honor them., • When tasks are large, work on scoping into smaller actionable parts and prioritize to deliver tasks effectively., • Actively participate in Engineering efforts and discussions to:, • Refine and improve the team’s products, • Strive to reduce technical debt, • Improve the efficiency of the team’s processes, • Complete tasks assigned to them based on standards, with the agreed technical approach and within agreed timelines. Requirements: • At least 5 years of experience developing applications using one or more general programming languages utilizing git-based source control management tools, • Knowledgeable in Javascript and Python programming languages, including the corresponding ecosystem and best practices., • Back-end skills (multithreading, OOP, etc.), • Understanding of web based applications (HTTP protocol, Web Servers, Caching, etc.), • Good testing practices (unit, component and E2E testing), • Skilled in publishing and consuming services (REST, web services, etc), • Confident in the use of Linux, shell scripting, Git, and other open-source development tooling., • Skilled in authoring and using containers, including building new container images., • Experienced including observability in the developed applications (metrics, logs, tracing)., • Skilled in Ansible (creating and evolving Ansible playbooks, roles and custom modules)., • Experienced with deploying and troubleshooting applications in Kubernetes., • Experience providing on-call support., • Experience working with critical systems that require high availability levels and support high loads., • Experience in standardization and systems automation., • Experience working with standard procedures, change control and under Agile frameworks., • Extremely organized with a strong attention to detail., • Ability to work well under pressure., • Demonstrated ability to manage multiple tasks and competing priorities., • Great communication, presentation, interpersonal and teamwork skills., • Must be able to communicate fluently in written and spoken English, • Bonus points:, • Familiar with haproxy, Varnish, CDNs and other load balancing and caching solutions., • Familiar with k3s., • Familiar with Cilium and Cilium Cluster Mesh., • Familiar with OpenStack., • Familiar with ArgoCD. If you would like to have a confidential chat about the vacancy please do not hesitate in applying

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Sales Development Representative (SDR) do at Busuu? As an SDR at Busuu, you will play a key role in expanding our presence in the DACH region, driving new business, and engaging decision-makers in HR, L&D, and Procurement. Your work will directly impact revenue growth, making this one of the most strategic roles in the company. You will work closely with our Senior Business Development Manager and SDR team to identify, qualify, and convert leads into pipeline opportunities. This role is at the forefront of our expansion, offering fantastic career growth as Busuu scales. What will you do at Busuu? • Prospect & engage with HR, L&D, and Procurement professionals through email, cold calling, and social selling, • Strategically plan outreach & lead sourcing to build a strong pipeline, • Qualify leads by understanding their needs and challenges, • Schedule product demos for the Senior Business Development Manager, • Work closely with Sales & Marketing to generate new leads and maximize conversions, • Qualify and convert inbound leads, • Maintain CRM accuracy, tracking outreach and pipeline progress, • Consistently achieve monthly and quarterly targets for qualified meetings and pipeline generation. Essential Skills & Experience • Demonstrated success in a commercial or sales role, • Fluent in German + English, • Ambitious with a hunger to succeed and learn, • Proven ability to build outbound pipeline in the DACH market and create qualified opportunities through various channels by engaging decision-makers, • Strong communicator with excellent interpersonal skills, • Highly organised with solid time management skills Bonus Skills & Experience • Experience in EdTech, HRTech, or selling to L&D/Training professionals, • Fluent in French as there is scope to prospect into other global markets as we have a need for extra support to the France region but also for Rest of World, • Familiarity with HubSpot, LinkedIn Sales Navigator, Lusha, • Knowledge of MEDDPICC sales methodology, • Sales certifications or structured sales training At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave, • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What Happens Next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our team about your experience and the role, • Interview - With the Hiring Manager, • Case Study - At home case study to show off your skills, • Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

Daze es el principal fabricante de sistemas de recarga en Italia. Estamos comprometidos con la misión de facilitar la transición del mundo hacia los vehículos eléctricos y el uso de una energía más sostenible, ofreciendo a nuestros clientes productos de recarga accesibles y fáciles de usar, así como sistemas de eficiencia energética. Fundada en 2016, Daze ha recaudado más de 20 millones de euros entre capital y deuda de inversores de alto nivel. En 2024, cerramos con éxito una ronda de financiación Serie A de 15 millones de euros, liderada por CDP Venture Capital con la participación de EIC-Fund, 035 Investimenti, Founders Future, Prana Ventures y otros. Hoy hemos vendido con éxito más de 20.000 productos en Europa. La innovación es fundamental: con productos innovadores y colaboraciones significativas, Daze promueve cada vez más su visión de un ecosistema doméstico en el que la movilidad sostenible y la gestión inteligente de la energía trabajan juntas para permitir una transición energética tangible. Si eres un talento apasionado por el espíritu emprendedor, ¡únete a nuestro equipo y marca la diferencia en el sector de la transición energética! Tu Rol Actualmente buscamos una persona para incorporarse a nuestro equipo como Asistencia Técnica España e Italia. Tus Responsabilidades: • Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C;, • Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente;, • Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionando información precisa y útil;, • Colaborar con otros departamentos para resolver problemas y mejorar los procesos de asistencia;, • Monitorear y analizar el feedback de los clientes para identificar áreas de mejora y contribuir a la optimización del servicio;, • Actualizar y mantener la documentación relativa a los procedimientos de soporte técnico y a los productos;, • Participar en sesiones de formación continua para mantenerse actualizado/a sobre las novedades de la empresa y los productos ofrecidos. El Perfil que Buscamos: • Sabes cómo relacionarte con los clientes y entender sus necesidades, y sabes cómo comunicarlas a los departamentos comerciales y técnicos;, • Tienes un nivel C2 de Italiano y de Espanol;, • Preferiblemente cuentas con un diploma en disciplinas técnicas (eléctrica, electrónica, mecánica o informática);, • Preferiblemente tienes experiencia previa en entornos técnicos;, • Preferiblemente tienes experiencia en atención al cliente;, • PLUS: Conoces el idioma portugués. Lo que estamos deseando ofrecerte: • Un entorno realmente dinámico y joven: la edad media de los empleados de Daze es de 30 años, con horarios flexibles y acordados dentro de tu equipo. No prestamos especial atención a tu vestimenta, siempre que te sientas cómodo/a., • La oportunidad de trabajar en uno de los sectores con mayor crecimiento de los últimos años. Trabajar en movilidad eléctrica hoy significa tener garantizado un gran desarrollo profesional., • Una estación de trabajo personal con ordenador portátil, teclado, ratón y monitor fijo de al menos 27”., • Café y snacks totalmente gratuitos, disponibles en nuestra cocina., • Un punto de recarga para tu coche eléctrico o híbrido enchufable, alimentado con energía 100% renovable procedente de nuestra instalación fotovoltaica.

¿Te gustaría formar parte de una empresa que te ofrezca desarrollo profesional y personal, acompañado de un plan de carrera, dedicándote a lo que realmente te apasiona? Somos una compañía con un claro enfoque de crecimiento. Nos apoyamos en nuestros valores para actuar de manera íntegra y transparente, convirtiendo la creatividad en oportunidad a través de un entorno diverso en el que potenciamos el talento de cada colaborador/a. Estamos comprometidos con la igualdad de oportunidades entre mujeres y hombres, apostamos por la diversidad en todas nuestras posiciones. ¿Qué estamos buscando? ¿Te apasiona transformar la experiencia del cliente (CX) a través de la tecnología y la innovación? En Konecta buscamos un/a Consultor/a Senior CX que se convierta en el aliado estratégico y operativo de nuestros clientes, ayudándolos a convertir su experiencia de cliente en un motor de eficiencia, satisfacción y crecimiento. En este rol, no solo diseñarás soluciones: las implementarás, optimizarás y medirás su impacto, asegurando que cada proyecto genere resultados tangibles,desde una mayor retención de clientes, hasta operaciones más ágiles y rentables. Como parte del equipo, tendrás las siguientes funciones y responsabilidades: • Analizar los customer journeys para identificar puntos de fricción en canales como voz, chat, email, redes sociales o WhatsApp., • Diseñar arquitecturas omnichannel adaptadas a los recursos y objetivos del cliente, priorizando mejoras rápidas y medibles., • Liderar la implantación de plataformas como Genesys Cloud, Five9 o NICE CXone, garantizando una transición fluida., • Formar a agentes y supervisores para asegurar una adopción rápida y efectiva., • Implementar voicebots, chatbots y RPA para reducir tareas manuales y optimizar la productividad., • Usar speech analytics para optimizar el enrutamiento y mejorar tiempos de respuesta., • Definir y monitorizar KPIs de éxito, • Analizar datos en tiempo real con herramientas como CallMiner o NICE Enlighten para proponer mejoras constantes., • Actuar como punto único de contacto para incidencias o ajustes técnicos., • Mantener actualizadas las soluciones con las últimas integraciones Los requisitos de la posición: • Grado o Máster en Ingeniería, Telecomunicaciones o Informática., • Integración de canales digitales con CRM., • Implementación de chatbots/voicebots (Dialogflow, Amazon Lex, Azure)., • Conexión de herramientas mediante API REST., • Análisis con speech analytics (CallMiner, Verint)., • Conocimiento de entornos cloud (AWS, Azure) y arquitectura de microservicios., • Inglés mínimo B2., • Valorable: certificaciones en Genesys, Five9, NICE, ITIL o PMP. Condiciones de la vacante: • Ubicación: Madrid, • Contrato: Indefinido, • Participación en proyectos estratégicos internacionales con tecnologías de vanguardia., • Entorno colaborativo con equipos de IT, Operaciones, Data y partners tecnológicos., • Cultura basada en innovación, mejora continua y diversidad. Si disfrutas convirtiendo la tecnología en soluciones tangibles y quieres impulsar tu carrera en un entorno global e innovador. ¡Nos encantará conocerte! ¡Konecta es tu sitio para afrontar nuevos desafíos!

Acerca del empleo Estamos buscando un/a Customer Service FVL para nuestro centro de Ciempozuelos. Te incorporarás al equipo de Customer Care , donde buscamos un perfil proactivo y orientado al cliente. Este rol es crucial para mantener la satisfacción del cliente y la reputación de nuestra empresa en la distribución de vehículos nuevos. TU ROL Estamos buscando incorporar un/a profesional que quiera continuar su desarrollo en el área de Customer Care. El candidato ideal será la primera línea de contacto para nuestros clientes, asegurando una experiencia excepcional desde la consulta inicial hasta la postventa. ¿QUÉ VAS A HACER? • Gestionar y resolver consultas de clientes a través de diversos canales (teléfono, correo electrónico, chat, etc.) de manera eficiente y profesional., • Proporcionar información detallada sobre nuestros vehículos nuevos, características, opciones de financiación, procesos de compra y servicios postventa., • Asistir a los clientes con la programación de citas para pruebas de manejo, entregas de vehículos y servicios de mantenimiento., • Registrar y documentar todas las interacciones con los clientes en el sistema CRM, asegurando la precisión de la información., • Identificar y escalar problemas complejos o quejas de clientes a los departamentos correspondientes para su resolución., • Colaborar con los equipos de ventas, marketing y servicio técnico para garantizar una comunicación fluida., • Participar en programas de formación para mantenerse actualizado sobre los productos y políticas de la empresa., • Contribuir a la mejora continua de los procesos del departamento de Customer Care. ¿QUÉ ESTAMOS BUSCANDO? • Formación: Grado Superior, FP, o Grado/Diplomatura en Transporte y Logística., • Experiencia: Mínimo de 2 años. Experiencia previa demostrable en un rol de Customer Service o atención al cliente , preferiblemente en el sector automoción o logística., • Conocimientos Técnicos: Excel avanzado y MS Office avanzado (perfil analítico). Dominio de herramientas informáticas y sistemas CRM. Capacidad de Análisis y reporting., • Idiomas: Inglés alto., • Competencias: Habilidades de análisis, planificación y organización. Excelentes habilidades de comunicación verbal y escrita , con capacidad para interactuar con clientes de manera clara, empática y persuasiva. Capacidad para trabajar bajo presión y gestionar múltiples tareas. Orientación al detalle, visión estratégica y habilidad para resolver problemas. Actitud positiva, proactiva y centrada en el cliente., • Valorable: Conocimientos de logística y transporte. Conocimiento del mercado de vehículos nuevos y pasión por el sector de la automoción. ¿QUÉ PODEMOS OFRECER? • Oportunidad de formar parte de una empresa líder en la distribución de vehículos nuevos y un ambiente de trabajo dinámico y colaborativo., • Recibirás formación y tendrás oportunidades de desarrollo profesional y crecimiento., • Contratación: Contrato inicial de 3 meses, seguido de contrato indefinido , ofreciendo estabilidad. ACERCA DEL MAÑANA Te ofrecemos oportunidades profesionales para que puedas desarrollarte en CEVA. Valoramos tu crecimiento profesional y personal. Únete a CEVA para una carrera desafiante. CEVA Iberia se compromete a atraer, adquirir y retener a los mejores candidatos posibles de una manera equitativa e inclusiva que sea consistente con la legislación laboral y las mejores prácticas.

¡En Servinform seguimos creciendo! Somos una compañía de servicios con más de 6.000 profesionales que damos soporte a más de 1.500 empresas en áreas como call center, backoffice, marketing, gestión documental, telecomunicaciones, IT y redes sociales. Para uno de nuestros proyectos buscamos incorporar a un/a Técnico/a de Conducción (WorkForce) para integrarse en nuestro equipo de Contact Center y BackOffice. ¿Qué harás en tu día a día? • Supervisar en tiempo real el tráfico y la actividad del servicio (llamadas, emails, WhatsApp y chats), garantizando el cumplimiento de los SLA y la correcta gestión de estados operativos de los agentes., • Analizar resultados y desviaciones respecto a las previsiones, generando informes de desempeño e impulsando acciones de mejora continua., • Optimizar la planificación y el dimensionamiento de turnos, alineando los recursos con campañas, mantenimientos y periodos vacacionales., • Detectar y comunicar incidencias, coordinándote con Operaciones, Calidad, Formación y Recursos Humanos para asegurar la eficiencia global del servicio., • Jornada completa de 39 horas semanales., • Salario: 18.092,14 € brutos/año (1.508 € brutos/mes) + pluses., • Convenio: Contact Center., • Formación remunerada dentro del puesto de trabajo. REQUISITOS MÍNIMOS: • Informática: Nivel avanzado de Office, especialmente Excel, • Manejo avanzado de Google Sheets, • Experiencia previa como Force o Coordinación de Contact Center con labores de conducción, • Conocimientos de KPI’s operativos de Contact Center: AHT, ASA, FCR, SLA, ocupación, adherencia, forecast, etc., • Comprensión de la dinámica operativa de un Contact Center (multicanal: voz, email, chat, redes sociales)., • Capacidad analítica y orientación a resultados., • Experiencia en entornos multilingües o internacionales., • Conocimientos básicos de SQL o lenguajes de automatización (Python, R) para análisis avanzado., • Capacidad de liderar proyectos de optimización de recursos., • Certificación o formación específica en Workforce Management.

Sobre Alter5 Alter5 es una plataforma fintech líder en Europa que impulsa la financiación e inversión de proyectos de alto impacto en transición energética, infraestructuras sostenibles e inversiones inmobiliarias. Ayudamos a empresas con necesidades de financiación o capital complejas a estructurar, optimizar y cerrar operaciones con las máximas garantías de éxito. Hemos desarrollado tecnología avanzada, que permite conectar a empresas y proyectos con inversores institucionales de primer nivel de una forma eficiente para todas las partes implicadas, apoyado por un equipo de expertos en análisis, modelización y riesgos financieros. Además Alter5 también lidera procesos de venta y adquisición de proyectos, encontrando el comprador ideal en las situaciones más complejas. Con cuatro años de crecimiento continuo, un volumen transaccional que supera los 500 millones de euros y acuerdos estratégicos con varios inversores institucionales, incluyendo instituciones como el Fondo Europeo de Inversiones de la Unión Europea, Alter5 se ha consolidado como una de las startups fintech más sólidas y con mayor proyección del sector. Actualmente, Alter5 está ampliando su equipo y busca incorporar un/a Senior Product Designer, AI, que se encargará de liderar en colaboración con los equipos de tecnología y negocio, el diseño e investigación de producto de nuestras futuras capacidades inteligentes, incluyendo nuestro chat de IA, workflow de trabajo asistido por agentes y experiencia de plataforma global. La posición reportará directamente a los cofundadores de la compañía. Si buscas un entorno de trabajo caracterizado por la innovación, el diseño de producto centrado en el usuario, el trabajo de producto basado en datos cualitativos y cuantitativos, la experimentación, y en definitiva la creación de experiencias de software excelentes con inteligencia artificial que resuelvan necesidades reales de equipos financieros, nuestra vacante puede ser tu reto perfecto y una oportunidad increíble para crecer con nosotros. Responsabilidades • Colaboración con el equipo de producto a nivel estratégico, para informar mediante insights de investigación bottom-up las decisiones de alto impacto de la compañía, su posicionamiento de producto y las iniciativas a abordar., • Estrategia, mantenimiento y desarrollo del sistema de diseño, incluyendo la guía de estilos y diferentes componentes de nuestra aplicación, que será más o menos customizado según la estrategia que se decida seguir junto con front-end engineering, • Coordinación con el equipo de producto para definir las iniciativas a investigar y descubrir, así como a abordar progresivamente, bajo una metodología agile y outcome-oriented que empodera al diseñador para plantear soluciones de experiencia de usuario basadas en datos con un contexto estratégico y unos objetivos acordados, • Investigación de las necesidades de los usuarios utilizando técnicas cuantitativas y cualitativas planificadas y adaptadas para cada iniciativa, sobre la base de una metodología experimental, para comprender en profundidad dichas necesidades y la mejor forma de abordarlas, • Diseño de la interfaz visual así como de otros aspectos de la experiencia y servicio de usuario que sean necesarias, asegurando la usabilidad del sistema, con especial foco en la efectividad y simplicidad de su aprendizaje, así como consistencia de experiencia., • Organización de los artefactos de diseño, investigación y selección de las herramientas a utilizar, y mantenimiento de las mismas (que actualmente son principalmente Figma, Miro y Notion)., • Evaluación e implementación de las mejoras posibilitadas por la Inteligencia Artificial tanto en la investigación y discovery, como en los procesos de delivery, para lograr un mayor impacto, un trabajo más refinado, y una mayor eficiencia., • Documentación de la actividad de product design, automatización de procesos, aspectos legales y otras actividades necesarias para llevar a cabo las tareas propias del Research Ops. Requisitos • Experiencia profesional avanzada como Product Designer, UX Researcher o UI Designer, con al menos varios años de experiencia como Product Designer end-to-end., • Filosofía de diseño centrada en el usuario, enamoramiento del problema, atención al detalle, valoración de la estética pero con preeminencia de la funcionalidad del diseño, y cultura de producto., • Conocimiento profundo de las herramientas de UI Design de software, especialmente Figma, herramientas de prototipado y de investigación de usuarios, y práctica en la colaboración con equipos de desarrollo de producto (Airtable, Notion, Jira, etc…)., • Formación profesional en diseño de software, y conocimiento profundo de la teoría e investigación actual en usabilidad, metodología de investigación y diseño de interfaces., • A nivel de forma de trabajo, es ideal disponer de una mentalidad caracterizada por la flexibilidad y adaptación, capacidad de crecimiento ante los retos, asertividad y apertura a nuevas tecnologías y al uso de la IA., • Se valorará positivamente, aunque no es un requisito imprescindible, cualquier experiencia en software fintech o empresas financieras, así como el conocimiento financiero generalista adquirido por formación reglada, cursos o incluso autoaprendizaje Idiomas • Español: nativo., • Inglés: profesional. Qué ofrecemos • Compensación salarial fija y variable competitivos;, • Posibilidad de participación en el capital de la compañía (sujeto a desempeño);, • Curva de aprendizaje acelerada y responsabilidad desde el primer día., • Gran ambiente de trabajo, • Apertura a la innovación y nuevas ideas, trabajando con los últimos avances en IA, • Flexibilidad laboral con un modelo de trabajo híbrido, • Oficina en el centro de Madrid (zona de Cuzco). Proceso de selección • Primera entrevista, • Segunda entrevista, • Oferta de incorporación

¡Se busca un IT Workplace Service Analyst en Getafe! Multinacional destacada en su sector busca un IT Workplace Service Analyst para su sede en Getafe. Serás responsable de garantizar la productividad diaria de los empleados de la empresa, ofreciendo soporte técnico presencial y servicios al usuario final en las instalaciones de la empresa. La función incluye la resolución de incidencias y la promoción activa de la mejora e innovación continua de los servicios de IT. Funciones que vas a desarrollar: • La resolución efectiva de todos los Incidentes y Solicitudes de Servicio que afectan a los Servicios de IT y que requieren una visita presencial o asistencia física en un centro de trabajo., • Los Servicios de IT incluyen estaciones de trabajo, impresoras, equipos AV, telefonía, tabletas y equipos informáticos generales del lugar de trabajo., • Garantizar un impacto empresarial no planificado mínimo y que todos los incidentes se resuelvan dentro de los Acuerdos de Nivel de Servicio (SLA) / Acuerdos de Nivel Operacional (OLA) acordados., • Proporcionar soporte físico para los centros de trabajo y los Servicios de IT., • Actuar como la única presencia física de Service Delivery en una ubicación, brindando soporte cuando sea necesario para funciones más amplias de Service Delivery, asegurando que los Servicios de IT funcionen de manera efectiva en los centros de trabajo., • Asumir la responsabilidad y facilitar la resolución de incidentes y solicitudes de servicio con socios estratégicos y proveedores de servicios., • Administración del registro CMDB de activos de IT., • Adquisición, gestión de stock e implementación de equipos informáticos del cliente., • Creación de documentación de IT y guías de usuario para los servicios de IT., • Proporcionar orientación y formación a la base de usuarios., • Soporte para GSuite - Correo electrónico, Contactos y Calendario (en portátiles/ordenadores de escritorio y dispositivos móviles)., • Diagnosticar y solucionar problemas de comunicación local e incidentes en salas de datos mediante asistencia física al hardware., • Estar dispuesto a viajar dentro de la región/país y realizar evaluaciones de sitios de IT y soporte a otras ubicaciones de la empresa., • Podría requerirse soporte fuera del horario laboral debido a la naturaleza del puesto. Conocimientos y Experiencia Requeridos • Deseable Ingeniero Superior Informático/Titulado Superior en carreras técnicas., • Mínimo 5 años de experiencia como coordinador en Departamento de IT., • Conocimiento de resolución de incidentes para estaciones de trabajo, impresoras, equipos AV, telefonía, tabletas, LAN y equipos informáticos generales del lugar de trabajo., • Conocimiento sólido de los sistemas operativos basados en Microsoft y las aplicaciones del Entorno Operativo Central (COE), específicamente: Windows 7, 10 y 11, y Active Directory., • Conocimiento de Google GSuite: Correo, Calendario, Chat, Contactos, Drive, Docs, Slides y Sheets., • Conocimiento de tecnologías audiovisuales, TCP/IP, soluciones antivirus y tecnologías LAN/WAN., • Certificado ITIL V3 Foundation o experiencia trabajando en un entorno empresarial compatible con ITIL., • Conocimiento demostrable de tecnología de dispositivos móviles (smartphones: iPhones, Android, MDM)., • Habilidades de análisis, diagnóstico y resolución de problemas., • Capacidad para traducir detalles técnicos a lenguaje de negocios normal. Habilidades Requeridas • Habilidades interpersonales, de colaboración y de comunicación excepcionales., • Capacidad para resolver conflictos y problemas y llevarlos a término., • Capacidad para trabajar bajo presión e identificar y priorizar problemas clave en un entorno de cambio rápido., • Buen dominio del inglés comercial escrito/verbal (y requisitos adicionales del idioma local)., • Excelentes habilidades de servicio al cliente. ¿Qué ofrecemos? Estamos evolucionando para ser líderes en nuestro sector, nos enfocamos en la experiencia e innovación. Ofrecemos oportunidades de desarrollo a largo plazo en un entorno internacional dinámico y de aprendizaje continuo. Ofrecemos salario fijo + bonus competitivos + beneficios sociales

🚀 Senior Talent Acquisition Partner - GTM / Sales 📍 Hybrid in Madrid 📄 Fixed Term Contract - 6 months We’re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You’ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. 🌟 What You’ll Do: • Own end-to-end hiring across several key business areas, • Manage the data as we hire, looking for more than just activity - helping managers make better decisions, • Build trusted partnerships with hiring managers, • Source top talent through creative and strategic methods, • Deliver a seamless, high-quality candidate experience, • Drive continuous improvement in how we hire, • Help build out recruitment strategies that will support hiring over the next 12 to 24 months 🔍 What You Bring: • 5+ years in full-cycle recruitment, • Proven track record in GTM hiring, • Confident working independently and managing stakeholders, • Hands-on sourcing experience across passive and active talent pools, • Driven, adaptable, and outcomes-focused, • Build real Trust with our client 💬 Let’s Talk! This is a fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let’s chat! 👋

🚀 Sales Support Analyst (PowerBI & SQL Specialist) 📍 Madrid (Coslada) | Full-time | Hybrid role Are you passionate about turning data into actionable insights? This is an exciting opportunity to join a global healthcare logistics organisation that’s driving innovation and improving patient outcomes worldwide. We’re looking for a Sales Support Analyst with a strong analytical mindset and hands-on experience in PowerBI, SQL, and Excel to support and optimise sales performance across the business. 💡 What You’ll Do As part of the sales operations team, you’ll play a key role in supporting data-driven decision-making. Your day-to-day will involve: • 📊 Analysing sales data to identify trends, opportunities, and performance insights., • 🧾 Building and maintaining reports and dashboards in PowerBI and Excel., • 🧠 Managing CRM data (Salesforce) to ensure accuracy and consistency., • ⚙️ Streamlining sales processes and improving efficiency through automation and analysis., • 🤝 Collaborating closely with the sales and operations teams to support strategic initiatives., • 💬 Assisting with customer inquiries and providing analytical support to the sales function., • 🧩 Developing training materials and documentation for sales tools and workflows., • 🔍 Conducting market research to support competitive positioning and sales strategy. 🎯 What We’re Looking For • Advanced English proficiency (written & spoken)., • Strong analytical and problem-solving skills., • Proficiency in:, • PowerBI (or other BI tools), • Excel (pivot tables, formulas, VLOOKUP, etc.), • Microsoft SQL Server or Access, • Bonus points for:, • Python, R, or similar analytical programming skills., • Experience with Alteryx, Power Automate, or RPA tools., • Excellent attention to detail, communication, and time management., • Previous experience in sales support, analytics, or operations., • Degree in Business, Finance, Analytics, or related field preferred. 🌍 What’s in It for You • Salary: €28K + 6% Bonus (rising to €30K after 6 months), • comprehensive benefits., • Continuous training and professional development opportunities., • Supportive, collaborative, and international work culture., • Daily company shuttle available from Av. de América (Madrid) to the Coslada office. If you’re motivated by meaningful work, enjoy solving complex problems, and love transforming data into insights — this could be the perfect next step in your career. 📩 Interested? Apply now or drop me a message for a confidential chat.

🚀 Senior Talent Acquisition Partner - FRENCH Speaker 📍 Hybrid in Madrid 📄 Fixed Term Contract - 6 months We’re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You’ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. 🌟 What You’ll Do: • Own end-to-end hiring across several key business areas, • Manage the data as we hire, looking for more than just activity - helping managers make better decisions, • Build trusted partnerships with hiring managers, • Source top talent through creative and strategic methods, • Deliver a seamless, high-quality candidate experience, • Drive continuous improvement in how we hire, • Help build out recruitment strategies that will support hiring over the next 12 to 24 months 🔍 What You Bring: • 5+ years in full-cycle recruitment, • Confident working independently and managing stakeholders, • Hands-on sourcing experience across passive and active talent pools, • Driven, adaptable, and outcomes-focused, • Build real Trust with our client 💬 Let’s Talk! This is a fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let’s chat! 👋

Únete a un equipo que está transformando la atención al cliente con inteligencia artificial, impactando a millones de personas cada año. Oferta para Cliente – Aerolínea Internacional (a través de consultora) Lo que ofrecemos Inicio en enero: Súmate a un proyecto estratégico desde el primer día. Reto claro: Conseguir que el asistente conversacional gestione más del 50 % de las consultas mediante IA, manteniendo una calidad excepcional. Equipo consolidado: Colaborarás con 4 squads multidisciplinares motivados y cohesionados. Impacto global: Trabajarás para una aerolínea internacional que está revolucionando la atención al cliente. Crecimiento: Formación continua, mentoring y un entorno que fomenta la mejora y el aprendizaje constante. Impacto masivo: Tus decisiones influirán en la experiencia de millones de viajeros cada año. Condiciones: Banda salarial entre 55.000 € y 70.000 € + 7 % variable. Modelo híbrido: 1 día al mes tendrás que estar en Madrid. Tu misión Formarás parte del equipo que lidera la evolución del asistente conversacional global de una aerolínea internacional. Tu trabajo será clave para convertir ideas en soluciones reales que mejoren la relación entre la compañía y sus clientes. Buscamos un facilitador nato, alguien capaz de desbloquear problemas, resolver dependencias y garantizar que el equipo entregue con calidad y ritmo. Ser jugador de equipo no es opcional: es esencial para que este producto siga creciendo. Tus retos Lograr que las soluciones de IA conversacional aporten valor real y medible. Coordinar la ejecución de los sprints, eliminando bloqueos y asegurando la entrega continua. Implementar y consolidar prácticas ágiles que impulsen la eficiencia del equipo. Gestionar integraciones con Amazon Connect y otras plataformas de atención al cliente basadas en voz o chat. Tus responsabilidades Hacer que el producto funcione: Coordinar con el Product Manager la priorización del roadmap y la planificación del backlog. Liderar ceremonias ágiles, facilitando la comunicación entre todos los perfiles técnicos y de negocio. Resolver dependencias y obstáculos para mantener el flujo de trabajo constante. Optimizar y mejorar: Detectar áreas de mejora, analizar métricas de rendimiento y proponer soluciones basadas en datos. Asegurar que el equipo adopte buenas prácticas y mantenga la calidad en cada entrega. Colaborar y conectar: Ser el puente entre negocio, tecnología e IA, traduciendo objetivos estratégicos en acciones concretas. Alinear los resultados del equipo con la visión global del producto. Sobre ti Más de 3 años de experiencia como Product Owner en entornos ágiles. Experiencia gestionando productos chatbots para clientes. Capacidad para trabajar con equipos multidisciplinares y gestionar dependencias técnicas y de negocio. Persona resolutiva, comunicadora y con habilidad para desbloquear problemas y facilitar el trabajo de los demás. Interés genuino por la tecnología y su impacto en la experiencia de las personas. Deseable: Conocimiento de IA, NLP o soluciones de atención al cliente multicanal. Experiencia en productos de gran escala o con alta visibilidad. Sobre nosotros Trabajarás en una consultora especializada en producto digital, colaborando con una aerolínea internacional líder en plena transformación de su atención al cliente mediante IA. Priorizamos la colaboración, la ejecución ágil y la excelencia. Aquí las ideas se escuchan y se transforman en resultados visibles. Proceso de selección • Revisión de perfil y feedback 100% candidatos [De 7 a 10 días], • Entrevista equipo Be Product-> 5% candidatos [3 días], • Entrevista cliente -> 2 Candidatos [100% de perfiles colocados en cliente en 2025] En Product Hunter hacemos recruiting con mentalidad de producto: entendemos el problema, validamos hipótesis y buscamos soluciones que generen valor a largo plazo. Javi Platón

🚀 TUIO KEEPS GROWING! Do you have experience driving a company’s growth? Are you looking for an opportunity where you can make a real impact from day one? Do you come from the consulting world and feel like building instead of just analyzing? If the answer is YES: we have a spot for you on Tuio’s Growth team — one of the most relevant Insurtechs in Southern Europe. What will your day-to-day look like at Tuio? As a Growth Manager, you will be responsible for driving the company’s key growth metrics and executing acquisition, activation, and retention initiatives with an analytical mindset. You’ll work cross-functionally with the product, AI, marketing, and operations teams to accelerate Tuio’s growth in a sustainable and scalable way. You will: • Define, build, and execute the growth strategy for new B2C products launching throughout 2026 — from initial validation to scalability., • Research, analyze, and launch initiatives to seize new B2C growth opportunities in a changing landscape, marked by the emergence of LLMs as new discovery and search channels., • Design, prioritize, and execute an experimentation backlog (A/B tests, new channels, onboarding improvements, pricing, etc.) based on deep knowledge of our customers and their behavior., • Work hand in hand with the AI/Data team to build analytical models, agentic processes, or AI agents that help optimize business decisions., • Collaborate closely with the product team to improve conversion and user experience throughout the entire funnel — always incorporating user feedback., • Manage paid marketing campaigns (PPC, social, etc.) with an analytical approach, applying AI automations to achieve the optimal balance between ROAS and growth speed., • Track and report key growth metrics (ROAS, CAC, LTV, churn, retention, etc.) to the executive committee. You’re who we’re looking for if… • You have 2–3 years of experience in strategic consulting (ideally at firms like BCG, McKinsey, Bain…)., • You are motivated by working in a startup environment, with autonomy, impact, and high exposure to the founding team., • You are highly analytical and experienced in end-to-end analysis — drawing actionable conclusions and presenting results clearly and concisely., • You’re not afraid of code — we won’t ask you to program, but you should be able to ask an LLM to help you code and execute a complex data analysis (and have the judgment to evaluate the results)., • You have a growth mindset, curiosity to learn, and enjoy getting hands-on to launch initiatives. You’ll stand out if… • You’ve had exposure to growth, digital marketing, or business development projects., • You’ve built and played around with AI agents in your spare time (not just a simple GPT in chatGPT)., • You have a thesis on the future of digital marketing in search engines after the emergence of LLM-based search., • You have experience with analytics and experimentation tools., • You’ve designed and executed paid acquisition or CRM campaigns. What we offer 💰 Competitive salary based on your experience. ⏰ Full schedule flexibility. 💻 Hybrid work model: Mostly remote, with 2 in-office days per week at our Madrid office. If you enjoy the office vibe, you're always welcome more days! 🚀 Professional growth plan within Tuio. 🎉 Top-tier benefits: flexible compensation, health insurance, enhanced vacation policy, home & life insurance, team-building events, and much more. Selection process • Chat via Google Meet with our People team (we promise not to ask about your strengths and weaknesses)., • Video call in English with our Head of Growth., • Practical case and review., • On-site visit to Tuio’s offices — final interview with the founding team., • Welcome to the team! Ready to join? 🌟 You can apply directly or write to telling us a bit about yourself. And if you want to know more about us, visit tuio.com

🧠 Sobre Zinco En Zinco, somos una plataforma de tecnología con corazón humano. Estamos construyendo el back-office del futuro para millones de pymes: contabilidad, impuestos, nóminas, financiación, etc - gestionados con tecnología de primer nivel y un equipo de asesores que entiende lo que de verdad importa a los clientes. En Zinco, la tecnología impulsa todo. Pero el impacto lo generan las personas. Nuestro equipo es el corazón de lo que hacemos: ayudamos a miles de pymes a tener su contabilidad e impuestos al día, con calidad, rigor y tecnología de primer nivel para ir más allá y permitirles dedicarse a lo que importa: su negocio. 🎯 Tu Misión Como Tax & Accounting Advisor en Zinco, formarás parte de un equipo que presta un servicio impecable a nuestros clientes. Serás responsable de llevar su contabilidad al día, presentar sus impuestos y asesorarles en su día a día. Utilizarás herramientas modernas, trabajarás con procesos bien definidos y siempre tendrás apoyo para seguir desarrollándote. Buscamos personas detallistas, responsables y con ganas de crecer en un entorno exigente pero con mucho recorrido. 💼 Responsabilidades Gestión contable y fiscal: • Contabilización de facturas, conciliaciones bancarias y cierres contables mensuales/trimestrales., • Preparación y presentación de impuestos (IVA, IRPF, Sociedades, etc)., • Atender dudas contables y fiscales del cliente de forma clara y cercana., • Coordinarse con otros equipos (laboral, financiero) para ofrecer un servicio completo., • Utilizar herramientas digitales de contabilidad (Holded, Sage, A3, etc)., • Seguir y mejorar los procesos establecidos en Zinco., • Participar en formaciones internas para seguir creciendo profesionalmente. 🧬 Quién eres • Tienes experiencia previa en entornos contables, fiscales o financieros, ya sea en una asesoría, despacho tributario, Big 4, banca o empresa., • Dominas los principios contables y sabes presentar impuestos., • Eres ordenado/a, meticuloso/a y disfrutas haciendo el trabajo bien hecho., • Tienes ganas de trabajar en equipo y aprender cada día., • Te interesa usar herramientas digitales y automatizar tareas repetitivas. Te encanta utilizar Chat-GPT y otras herramientas de IA en el día a día. 🌟 Por Qué este Rol es Único • Mentalidad ganadora: formarás parte de una empresa que está profesionalizando y modernizando el sector., • Foco en lo que importa: trabajarás con procesos claros, herramientas modernas y un equipo que te apoya., • Proyección: Podrás crecer y especializarte - fiscalidad avanzada, reporting, gestión de equipo, etc., • Impacto: Tendrás impacto real en las pymes que son el motor económico del país. No hay nada que llene más que impulsar a los que de verdad marcan la diferencia., • Condiciones: salario competitivo, retribución flexible, flexibilidad horaria, formación continua y carrera profesional.

En Quirónsalud, tu carrera tiene un propósito. En Quirónsalud, no solo lideramos el sector sanitario; lo estamos transformando. Con tecnología de última generación y una red de más de 58 hospitales en España y más de 180 centros sanitarios en Europa, respaldados por Fresenius-Helios, trabajamos con una misión clara: mejorar vidas. Hospital Quirónsalud Digital implementa nuevas y más efectivas formas de prestar servicios de salud apoyándose en medios digitales. Es un hospital transversal a nivel corporativo del Grupo Quirónsalud, que puede prestar servicios de salud digitales de forma independiente o integrando procesos con los diferentes hospitales físicos de la red Quirónsalud. Buscamos profesionales, que quieran crecer, innovar y formar parte de un equipo donde la excelencia es el día a día. Únete a nuestro equipo Vacante: Psicología Clínica Ubicación: Remoto Funciones: • Brindar atención psicológica personalizada a distancia., • Realizar evaluaciones y seguimientos psicológicos para valorar el progreso terapéutico y ajustar los planes de intervención., • Elaborar informes y registros clínicos digitales., • Ofrecer orientación y apoyo emocional en situaciones de crisis. Lo que ofrecemos Contrato estable y adaptado a ti • Contrato laboral estable (indefinido o temporal, según necesidades)., • Posibilidad de colaboración a tiempo completo/parcial, etc... Un entorno que potencia tu carrera • Incorporación a un equipo especializado con apoyo continuo., • Acceso a programas de formación continua, sesiones clínicas y eventos médicos organizados por Quirónsalud., • Posibilidad de desarrollar carrera docente e investigadora con visibilidad profesional., • Posibilidad de trabajar y ampliar tu red profesional en un entorno hospitalario de prestigio. Infraestructura y tecnología de vanguardia • Infraestructura y equipamiento médico de vanguardia., • Modelo asistencial transformador basado en procesos, vías clínicas y herramientas digitales., • Flexibilidad en la actividad con opción de consulta digital. Pensamos en tu bienestar • Flexibilidad financiera con retribución flexible y descuentos exclusivos., • Planes de bienestar físico y mental. ¡Te estamos esperando! En Quirónsalud promovemos la integración y el respeto por la diversidad. Por ello, nuestros procesos de selección se llevarán a cabo bajo estos principios. Así mismo, la empresa declara su compromiso en el establecimiento y desarrollo de prácticas que impulsen y fomenten la igualdad de trato y oportunidades entre hombres y mujeres, sin discriminar, directa o indirectamente, por razón de sexo. Este principio forma parte de nuestra política Corporativa y de Personas, en línea con la Ley Orgánica 3/2007, de 22 de marzo, para la igualdad efectiva entre ambos géneros. Requisitos: • Licenciatura o Grado en Psicología, o título oficial expedido, homologado y convalidado por el Ministerio de Educación, Cultura y Deporte., • Especialidad en Psicología Clínica., • Competencias básicas digitales., • Experiencia como especialista en psicología clínica de al menos 3 años a través de servicios digitales (canal chat, telefónico o video consulta)., • B2 o dominio del inglés o de otros idiomas., • Experiencia previa en Casiopea 3.

Job Description Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Learning Designer - German do at Busuu? You’ll work on shaping an impactful language learning experience for over 120+ million learners in over 190 countries. You will be responsible for designing, maintaining and improving our German content, ensuring that learners can progress and apply their language skills in a real-world and professional context. In this role, you will combine pedagogical expertise, learner data, and competitive insights to create effective, engaging, and accessible content. You will also contribute to the evolution of Busuu’s AI driven features, ensuring that AI enhances the learning journey while crafting a cohesive meaningful experience for the learners. On a day-to-day basis, your responsibilities are likely to include: • Create, maintain and update our German syllabi and lessons, applying best pedagogical and instructional design principles for digital language learning, • Working with Busuu’s content management system to build and publish new content and maintain existing courses, • Checking and critiquing other team members’ lesson plans as part of our internal quality assurance process, • Analyse learner data and conduct research to identify content gaps and opportunities, challenges and usage patterns while keeping up to date with competitors and trends, • Contribute to the evolution of the product, ensuring our methodology adapts to new technology and features as they emerge, • Collaborate with Product and Engineering teams to contribute to the evolution of our courses and AI features and make sure they are aligned with our learners’ needs Essential Skills And Experience • Masters-level qualification in languages, linguistics or education, • Proven experience teaching German as a foreign language, • Experience creating lesson content and planning your own lessons, • Deep understanding of German grammar and language systems, • Interest in and / or experience with AI in education, • Data-driven mindset to make the best decisions for learners needs, • Both native and non-native speakers of {language} are welcome to apply, but a C2 level mastery of the language is expected., • Advanced proficiency in English (C1 or above) Bonus Skills And Experience • Experience working in an Edtech company, • Experience learning a foreign language, • Experience in using a Content Management system, • Experience in prompt writing for Large Language Models such as ChatGPT for educational purposes At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks, fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • Wellness platform (Wellhub) with access to wide range of fitness and wellbeing resources, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave (depending on location), • Staying connected as a team is very important to us, so we have lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events What happens next? We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. The hiring process for this role has the following 4 steps: • CV application review - We will review it as quickly as possible and update you on the next steps, • Let’s chat - Quick chat with a member of our team about your experience and the role, • Interview - With the Hiring Manager, • Test - You will be asked to complete a 90-minute home test to see your language skills & pedagogic approach, • Interview and Meet the team - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgment-free zone to speak freely.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Milestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the management of IT operations and application support. This position is responsible for maintaining quality IT services and driving change for the business. Our goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. This position is part of the IT team, so candidates must be passionate about technology, highly skilled at providing amazing customer service, and have the ability to thrive in a fast paced and high-pressure environment. Responsibilities: • Act as the primary contact for all internal IT support requests., • Provides hardware,software, and account Service Desk support and technical education to end users on computer, mobile devices, and printers., • Troubleshoots Mac, Windows and Chrome OS software and hardware for end users through service desk walk-ups, chat, video conference and ServiceNow., • Troubleshoots iPhone and Android mobile phones, iPads, Mifi’s, RDK kits and other IT related hardware in-office, such as printers., • Sets up mobile phone, MDM, email, VPN, and internet access for users via secure company network., • Triage, assign, resolve, or escalate all incoming tickets., • General Network troubleshooting for network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network., • Acts as smart hands services for enterprise Tech Services teams., • Procures, provisions and deploys equipment for end users, • Work with external vendors (ie Dell, CDW, Thresher, Arkphire, etc), • Oversees the replenishment and allocation of inventory to their appropriate locations., • Onboarding administration., • Prepares new hire hardware for deployment., • Educate new hires on new software and technology related procedures to secure a swift onboarding process., • Performs set-ups, break-downs, and transports equipment, such as monitors on an as-needed basis for new and existing end users., • Procures AV equipment, • Manage AV tickets and drive resolutions through the ServiceNow ticketing system., • Break/fix resolution for AV software and hardware, • Examines, designs, and implements new internal procedures to improve office procedures., • Responsible for solving issues, driving enhancements, and improving support for all IT related functions on a day to day basis., • A deep understanding of root-cause analysis., • Strong understanding of Mac OS architecture., • Ability to perform command line troubleshooting to resolve individual application failures., • Mac OS X system administration and applications, including OS configuration, troubleshooting, and knowledge of applications including MS Office, VMware Fusion, Apple Remote Desktop., • Strong knowledge of Windows and Chrome OS., • Resolve issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues., • Troubleshooting and application support, including MS Office., • Working knowledge of the following technologies:, • Active Directory and basic AD administration, • Google Apps for Business, including Mail, Calendar, Drive, Docs, and Groups, • Cloud storage services, • Basic terminal command knowledge, • Communications and video conferencing tools, including Zoom & Teem, • Issue and bug tracking software platforms, preferably ServiceNow, • Documentation tools such as Confluence, • Basic network understanding including TCP/IP, UDP, IP schemas, LAN/WAN design and administration, and wireless networking is desirable., • Experience troubleshooting for Mac and Windows as related to video conferencing, • Familiarity with Crestron, Extron, Revolab, • Ability to deliver outstanding customer service and provide simplified explanations of complex technical issues., • Ability to apply critical thinking to complex user requests, and provide as much context and information as possible in order to deliver the best possible solution., • Excellent interpersonal communication skills, including the ability to support others in a team environment while also serving as a single point of tech support, • Ability to work with limited supervision and stay focused while performing repetitive tasks, • Ability to quickly adapt to changing needs, infrastructure, and evolving business processes., • Self-motivated and detail oriented, • Ability to work with multi-functional teams and external vendors., • Strong documentation and communication skills, • Strong time management and prioritization skills, • Ability to follow through and execute on assigned tasks, • Ability to identify and report trends, • Must be fluent in both the local language and English. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

Site Reliability Engineer / Automation Engineer Location Madrid Hybrid working (2 days per week in office) Our client is global consultancy that works globally but operates locally. They are currently recruiting for an experienced Automation Engineer to work in their small but perfectly formed team. The SRE Automation Engineer is an experienced engineer with strong coding skills, in charge of implementing, maintaining and supporting solutions for infrastructure integration based in software, in order to meet business requirements. The required solutions might involve the integration and customisation of a wide range of infrastructure components, ranging from private cloud clusters (for instance OpenStack) to VPSs hosted in different cloud providers, networks components (both physical and virtualised), cloud-native services deployed on Kubernetes, and many more. The role also will collaborate closely with the Architecture and Engineering layers in the design of those solutions, according to the business requirements, company guidelines and best practices. Additionally, you will be in charge of creating and maintaining Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support, as well as participating in ROTA for on-call tier 3 support of the developed services. You will be with an array of clients, platforms and applications. Responsibilities: • Implement, maintain and support solutions for infrastructure integration based in software in order to meet business requirements., • Collaborate with the Architecture and Engineering layers in the design of those solutions according to the business requirements, company guidelines and best practices, • Create and maintain Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support., • Participate in ROTA for on-call tier 3 support., • Take ownership of the projects assigned and strive to drive the project goals forward., • Effectively share information to collaborate with teammates and to keep everyone up to date., • Communicate risks and blockers using the appropriate channels and take initiative to remediate them., • Actively contribute to the definition of the ways of working of the team and honor them., • When tasks are large, work on scoping into smaller actionable parts and prioritize to deliver tasks effectively., • Actively participate in Engineering efforts and discussions to:, • Refine and improve the team's products, • Strive to reduce technical debt, • Improve the efficiency of the team's processes, • At least 5 years of experience developing applications using one or more general programming languages utilizing git-based source control management tools, • Knowledgeable in Javascript and Python programming languages, including the corresponding ecosystem and best practices., • Back-end skills (multithreading, OOP, etc.), • Understanding of web based applications (HTTP protocol, Web Servers, Caching, etc.), • Good testing practices (unit, component and E2E testing), • Skilled in publishing and consuming services (REST, web services, etc), • Confident in the use of Linux, shell scripting, Git, and other open-source development tooling., • Skilled in authoring and using containers, including building new container images., • Experienced including observability in the developed applications (metrics, logs, tracing)., • Skilled in Ansible (creating and evolving Ansible playbooks, roles and custom modules)., • Experienced with deploying and troubleshooting applications in Kubernetes., • Experience providing on-call support., • Experience working with critical systems that require high availability levels and support high loads., • Experience in standardization and systems automation., • Experience working with standard procedures, change control and under Agile frameworks., • Extremely organized with a strong attention to detail., • Ability to work well under pressure., • Demonstrated ability to manage multiple tasks and competing priorities., • Great communication, presentation, interpersonal and teamwork skills., • Must be able to communicate fluently in written and spoken English, • Bonus points:, • Familiar with haproxy, Varnish, CDNs and other load balancing and caching solutions., • Familiar with k3s., • Familiar with Cilium and Cilium Cluster Mesh., • Familiar with OpenStack.

🚀 Senior Talent Acquisition Partner - Spanish Speaking 📍 Hybrid in Madrid 📄 Fixed Term Contract - 6 months We're hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You'll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. 🌟 What You'll Do: • Own end-to-end hiring across several key business areas, • Manage the data as we hire, looking for more than just activity - helping managers make better decisions, • Build trusted partnerships with hiring managers, • Source top talent through creative and strategic methods, • Deliver a seamless, high-quality candidate experience, • Drive continuous improvement in how we hire, • 5+ years in full-cycle recruitment, • Confident working independently and managing stakeholders, • Hands-on sourcing experience across passive and active talent pools, • Driven, adaptable, and outcomes-focused This is a fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let's chat! 👋

En Quirónsalud, tu carrera tiene un propósito. En Quirónsalud, no solo lideramos el sector sanitario; lo estamos transformando. Con tecnología de última generación y una red de más de 58 hospitales en España y más de 180 centros sanitarios en Europa, respaldados por Fresenius-Helios, trabajamos con una misión clara: mejorar vidas. Hospital Quirónsalud Digital implementa nuevas y más efectivas formas de prestar servicios de salud apoyándose en medios digitales. Es un hospital transversal a nivel corporativo del Grupo Quirónsalud, que puede prestar servicios de salud digitales de forma independiente o integrando procesos con los diferentes hospitales físicos de la red Quirónsalud. Buscamos profesionales, que quieran crecer, innovar y formar parte de un equipo donde la excelencia es el día a día. Únete a nuestro equipo Vacante: Psicología General Sanitaria Ubicación: Remoto Funciones • Brindar atención psicológica personalizada a distancia., • Realizar evaluaciones y seguimientos psicológicos para valorar el progreso terapéutico y ajustar los planes de intervención., • Elaborar informes y registros clínicos digitales. Contrato estable y adaptado a ti • Incorporación a un equipo especializado con apoyo continuo., • Acceso a programas de formación continua, sesiones clínicas y eventos médicos organizados por Quirónsalud., • Posibilidad de desarrollar carrera docente e investigadora con visibilidad profesional., • Infraestructura y equipamiento médico de vanguardia., • Modelo asistencial transformador basado en procesos, vías clínicas y herramientas digitales., • Flexibilidad financiera con retribución flexible y descuentos exclusivos. En Quirónsalud promovemos la integración y el respeto por la diversidad. Por ello, nuestros procesos de selección se llevarán a cabo bajo estos principios. Así mismo, la empresa declara su compromiso en el establecimiento y desarrollo de prácticas que impulsen y fomenten la igualdad de trato y oportunidades entre hombres y mujeres, sin discriminar, directa o indirectamente, por razón de sexo. Este principio forma parte de nuestra política Corporativa y de Personas, en línea con la Ley Orgánica 3/2007, de 22 de marzo, para la igualdad efectiva entre ambos géneros. Requisitos: • Licenciatura o Grado en Psicología, o título oficial expedido, homologado y convalidado por el Ministerio de Educación, Cultura y Deporte., • Máster en Psicología General Sanitaria., • Competencias básicas digitales., • Experiencia como especialista en psicología clínica de al menos 3 años a través de servicios digitales (canal chat, telefónico o video consulta)., • B2 o dominio del inglés o de otros idiomas., • Experiencia previa en Casiopea 3.

Provide your coaching and advice through text, audio, and video chat services — depending on what the client prefers.

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes. Trabajar con el equipo para diseñar y construir: Genesys automatiza el servicio, los informes y las soluciones multicanal Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX: Configuración básica: agentes, grupos, habilidades, roles, etc Enrutamiento: estrategias de llamadas entrantes y salientes Telefonía: sitios, bordes, troncales, rutas de salida Scripting Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos. Acciones de datos: diseño y construcción de webservices para sistemas externos. Campañas de varios tipos (progresivas, previas, de poder) Informes en tiempo real Canales digitales: Correo electrónico, Chat, integración con una red social (Whatsapp, Facebook, Twitter) Valorable: Certificaciones de Genesys Cloud (GCP-CX) Experiencia con Single Sign-ON (SSO) Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365. Integración con herramientas de informes externos (PowerBI). Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas. Conocimientos de programación de software: C, Java, Javascript, .Net Experiencia trabajando en soporte Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: Teletrabajo Posición estable y contrato indefinido directamente en cliente final. Salario competitivo. Formaciones e iniciativas constantes. Beneficios sociales. 27 días de vacaciones laborables.

Buscamos un/a profesional en inicio de carrera o con experiencia previa limitada para unirse a nuestro equipo de IT como Técnico/a de Soporte IT & Desarrollo Web (Júnior). Este rol es ideal para quienes deseen aprender y desarrollarse en el ámbito de soporte y desarrollo web tecnológico, contando con el acompañamiento de un equipo con amplia experiencia. Trabajarás con un equipo que valora la colaboración y la mejora continua , y que te brindarán el apoyo y la mentoría necesarios para afianzar tus conocimientos técnicos y habilidades blandas. En The Animals Observatory, el departamento de IT es esencial para el correcto funcionamiento de todas las áreas. Si eres una persona curiosa, con vocación de servicio y te apasiona la idea de aprender cada día en un entorno dinámico y creativo, ¡este puesto es para ti! En este rol, estarás en el corazón del soporte técnico de The Animals Observatory. Soporte directo a usuarios Diagnosticar y resolver incidencias de hardware/software. Instalar y configurar equipos Mac/Windows/iOS. Mantener el inventario de dispositivos. Monitorizar y mantener la red Fortinet (routers & APs). Gestionar y programar actualizaciones de los sistemas. ~ Desarrollo front-end para Shopify Desarrollo en HTML/CSS/JS + Liquid. Mejorar UX, rendimiento y SEO on-page. Versionar y desplegar con Git/GitHub. ~ Mantenimiento de la apps internas Corregir bugs y desarrollar pequeñas features en PHP / Laravel / PostgreSQL. Crear vistas Blade y scripts JS. Mejora continua, documentación y automatizaciones Mantener documentación técnica actualizada. Lo que creemos que debes saber para cumplir con las funciones que esperamos que hagas. Conocimiento de sistemas operativos Window 10/11, macOS e iOS. Gestión de incidencias para registrar, priorizar y hacer seguimiento. Conocimientos de HTML, CSS y JS para desarrollos básicos de frontend. Conocimiento básico de base de datos relacionales (MySQL / Postgres). Conocimientos de programación en PHP 7/8+. El entorno de desarrollo es con macOS. Control de versiones con Git/GitHub. Español nativo y inglés B1 (lectura técnica). Comunicación clara · Paciencia y empatía · Resolución proactiva de problemas · Organización · Adaptabilidad · Trabajo en equipo · Curiosidad y aprendizaje continuo · Fuerte sentido de la responsabilidad. Formación: Ciclo Formativo de Grado Superior en Informática o experiencia equivalente. Cualquier certificación IT (CompTIA, Cisco, ITIL, etc.) será un plus. Haber trabajado en proyectos con framework de Laravel v10+ Formación en herramientas de IA (Chat GPT, Geminis, n8n, etc) Conocimientos de SAP Business One Conocimientos de Shopify Gestión de servidores linux (Ubuntu) y servicios como Nginx,, PHP-FPM, Redis de un stick web. Contrato Indefinido Horario Lun–Jue 8:00-17:00 (30 min comida) · Vie 8:00-14:00 · 1 h de flexibilidad entrada Modalidad presencial en las oficinas de Girona, con 1 día a la semana de teletrabajo. Puntuales intervenciones fuera de horario (sin guardias continuas) para intervenciones en los sistemas. Formación interna, participación en nuevos proyectos y contacto directo con tecnologías de e-commerce y moda. Salario entre 20 000 – 24 000 € brutos/año , según experiencia y certificaciones. The Animals Observatory es una empresa comprometida con la igualdad de oportunidades. Envía tu CV y una breve carta de presentación explicando por qué encajas en el rol a . Valoraremos positivamente el portafolio de proyectos en los que se ha trabajado, tanto personal como profesional. ¡

Haber trabajado en proyectos con framework de Laravel v10+ Formación en herramientas de IA (Chat GPT, Geminis, n8n, etc) Conocimientos de SAP Business One Conocimientos de Shopify Gestión de servidores linux (Ubuntu) y servicios como Nginx,, PHP-FPM, Redis de un stick web. En The Animals Observato

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and hard work. We are seeking a highly customer-focused and detail-oriented Customer Care Specialist to champion the customer experience across our digital products, ensuring that every interaction aligns seamlessly with our company’s mission: making life easier for travelers. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalized solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: Ensure customer satisfaction and provide professional customer support. Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions. Discuss with customers on different channels and provide information on the company’s products and services. Take the extra mile to engage customers. Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries. Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition. Liaise with other departments and provide support to them. Claims Support: Collect all the information of the customers to open claims with the Insurance company. Follow up on open cases. Resolution of claims, doubts and incidents for our travelers. Requirements: Bilingual: Native-level Italian skills required, and Spanish. At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry). Ability to multitask. (Email/Chat/Voice) Medium level computer skills. Effective communication skills – both verbal and non-verbal. Must always be friendly and willing to provide assistance to others. Ability to cope in a fast paced job environment. Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time 37.5 hour work week from Monday to Friday. 100% Remote (we have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too) Office Location: Barcelona Our value proposition: Indefinite contract Possibility to evolve alongside the growth of Heymondo. Competitive annual salary + variable based on your performance. Flexible and good work environment.

Hey future intern! Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU! Ready to make every customer journey unforgettable? Your Role at Weekendesk As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: Providing attentive and personalized assistance to our clients. Managing reservations, and addressing client needs and inquiries. Upselling and cross-selling our products to enhance the client's experience. Collaborate with the sales team and other departments to enhance the overall customer experience. Follow up on customer requests to ensure timely resolution. Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. You’ll gain valuable experience in customer service, sales, and cross-department collaboration. We’re dedicated to helping you grow, with mentorship and support from our amazing team. Join a young, multicultural team that loves working together, with fun after-work eventsand awesome office perks to make your time with us unforgettable. Does This Sound Like You? Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Excellent verbal and written communication skills. People-oriented: Strong communication abilities, flexibility, active listening, and empathy. Ability to work well in a team environment and maintain a positive attitude in the face of challenges. Basic knowledge of computer tools and software. Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 6 months internship (starting December). Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 500€/net per month. Personal Discount of 20% on Weekendesk website. Referral bonus: Bring in talented friends and earn! Office is based in center of Barcelona, Spain. Young and multicultural environment. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Annual events: Summer Seminar + Xmas Party! The Journey to Join Us Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. Interview : Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company. Final Decision : We’ll evaluate all candidates and send a personalized offer to the one who stands out. Onboarding : Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap? Apply today and don’t forget to visit our website to learn more about us!

We are looking for a motivated and customer-oriented Customer Care Specialist to join a dynamic and fast-growing international team. In this role, you will support travelers and partners by delivering outstanding service and tailored solutions across multiple communication channels. This is a great opportunity to gain hands-on experience in a global environment within the travel and service industry. Key Responsibilities Provide Exceptional Customer Support: Deliver professional, timely, and friendly assistance to customers, ensuring a smooth and positive experience. Handle complex inquiries with empathy and accuracy, always striving to exceed expectations. Advanced Troubleshooting & Problem Solving: Analyze and resolve escalated cases, identifying root causes and providing effective long-term solutions. Collaborate with internal teams to ensure consistent service quality and process improvements. Multi-Channel Communication: Engage with customers via phone, email, chat, and social media, maintaining a consistent tone of professionalism and clarity across all interactions. Continuous Improvement & Proactive Support: Contribute ideas to enhance processes, efficiency, and overall customer satisfaction. Participate in cross-functional initiatives to optimize the end-to-end service experience. About You Minimum of 1–2 years of experience in customer service or contact center environments. Fluency in Spanish and English (spoken and written) is required. A third language such as Portuguese, Romanian, or French is a plus. Strong communication and negotiation skills. Demonstrated problem-solving abilities, accountability, and multitasking skills. This position follows a fixed morning shift (8:00 AM – 5:00 PM) with occasional shift changes or work on public holidays as needed. You’ll be part of a multicultural and collaborative environment that values initiative, continuous learning, and customer excellence.

Allason Consultores SL forma parte de Strasshill Holdings Limited, un grupo internacional con más de 130 profesionales en todo el mundo y uno de los principales actores del sector de los anuncios clasificados. Operamos en 29 países de todo el mundo y nos esforzamos constantemente por ampliar nuestros horizontes, así como por mejorar e innovar nuestras técnicas y competencias en un entorno de trabajo híbrido y flexible. Buscamos un especialista en atención al cliente con experiencia y que hable italiano para unirse a nuestro equipo en expansión con sede en Valencia , España. El candidato deberá proporcionar apoyo y asistencia a diferentes clientes y usuarios de sitios web, normalmente a través del correo electrónico y canales de mensajería (WhatsApp, chat, etc.). Al trabajar para una empresa digital, el candidato deberá tener conocimientos básicos de informática y estar familiarizado con MS Office/Google Workspace (sobre todo Excel/Sheet), paquetes de productividad y programas de utilidad. Interactuará regularmente con otros agentes del equipo de atención al cliente ubicados en diferentes oficinas y dependerá del Manager de atención al cliente. Tus responsabilidades: Preocuparse profundamente por la satisfacción de nuestros usuarios y ser responsable de responder a sus solicitudes de la manera más empática y útil posible. Esto podría implicar la resolución de problemas técnicos, la gestión de cuestiones relacionadas con la facturación o la tramitación de reclamaciones, siguiendo las directrices y procedimientos establecidos. Conocer a fondo los servicios que ofrece la empresa y ser capaz de proporcionar información precisa a los clientes. Mantener registros precisos de las interacciones con los clientes para realizar un seguimiento de sus problemas y oportunidades, de modo que podamos seguir mejorando la experiencia general del usuario. Hacer un seguimiento con los clientes para asegurarse de que sus problemas se han resuelto y de que están satisfechos con el servicio recibido. Buscar y aprovechar las posibles oportunidades para cerrar ventas potenciales. Informar de forma proactiva al equipo y a los responsables. Habilidades y experiencia: Hablante nativo de italiano o certificación de competencia operativa efectiva (nivel C1 o superior). Se valorará el conocimiento profesional de otros idiomas. Fuerte actitud de trabajo en equipo y orientación a objetivos. Capacidad para resolver problemas. Disponibilidad para trabajaren turnos (mañana, tarde y/o noche), fines de semana y días festivos cuando sea necesario. Buen dominio de las operaciones informáticas generales, con notables habilidades en MS Office/Google Workspace. Experiencia previa en el ámbito de la atención al cliente. Se valorará el conocimiento de la plataforma Zendesk. Lo que ofrecemos: Al unirte a nuestra empresa, tendrás la oportunidad de: Formar parte de un equipo dinámico en un entorno inclusivo e internacional. Salario competitivo y sistema de recompensas. MBO (bonificación anual). Seguro médico privado. Plataforma de beneficios exclusivos. Lugar de trabajo híbrido (2 días de teletrabajo). Presupuesto anual para formación.

Buscamos un/a profesional en inicio de carrera o con experiencia previa limitada para unirse a nuestro equipo de IT como Técnico/a de Soporte IT & Desarrollo Web (Júnior). Este rol es ideal para quienes deseen aprender y desarrollarse en el ámbito de soporte y desarrollo web tecnológico, contando con el acompañamiento de un equipo con amplia experiencia. Trabajarás con un equipo que valora la colaboración y la mejora continua , y que te brindarán el apoyo y la mentoría necesarios para afianzar tus conocimientos técnicos y habilidades blandas. En The Animals Observatory, el departamento de IT es esencial para el correcto funcionamiento de todas las áreas. Si eres una persona curiosa, con vocación de servicio y te apasiona la idea de aprender cada día en un entorno dinámico y creativo, ¡este puesto es para ti! En este rol, estarás en el corazón del soporte técnico de The Animals Observatory. Soporte directo a usuarios Diagnosticar y resolver incidencias de hardware/software. Instalar y configurar equipos Mac/Windows/iOS. Mantener el inventario de dispositivos. Monitorizar y mantener la red Fortinet (routers & APs). Gestionar y programar actualizaciones de los sistemas. ~ Desarrollo front-end para Shopify Desarrollo en HTML/CSS/JS + Liquid. Mejorar UX, rendimiento y SEO on-page. Versionar y desplegar con Git/GitHub. ~ Mantenimiento de la apps internas Corregir bugs y desarrollar pequeñas features en PHP / Laravel / PostgreSQL. Crear vistas Blade y scripts JS. Mejora continua, documentación y automatizaciones Mantener documentación técnica actualizada. Lo que creemos que debes saber para cumplir con las funciones que esperamos que hagas. Conocimiento de sistemas operativos Window 10/11, macOS e iOS. Gestión de incidencias para registrar, priorizar y hacer seguimiento. Conocimientos de HTML, CSS y JS para desarrollos básicos de frontend. Conocimiento básico de base de datos relacionales (MySQL / Postgres). Conocimientos de programación en PHP 7/8+. El entorno de desarrollo es con macOS. Control de versiones con Git/GitHub. Español nativo y inglés B1 (lectura técnica). Comunicación clara · Paciencia y empatía · Resolución proactiva de problemas · Organización · Adaptabilidad · Trabajo en equipo · Curiosidad y aprendizaje continuo · Fuerte sentido de la responsabilidad. Formación: Ciclo Formativo de Grado Superior en Informática o experiencia equivalente. Cualquier certificación IT (CompTIA, Cisco, ITIL, etc.) será un plus. Haber trabajado en proyectos con framework de Laravel v10+ Formación en herramientas de IA (Chat GPT, Geminis, n8n, etc) Conocimientos de SAP Business One Conocimientos de Shopify Gestión de servidores linux (Ubuntu) y servicios como Nginx,, PHP-FPM, Redis de un stick web. Contrato Indefinido Horario Lun–Jue 8:00-17:00 (30 min comida) · Vie 8:00-14:00 · 1 h de flexibilidad entrada Modalidad presencial en las oficinas de Girona, con 1 día a la semana de teletrabajo. Puntuales intervenciones fuera de horario (sin guardias continuas) para intervenciones en los sistemas. Formación interna, participación en nuevos proyectos y contacto directo con tecnologías de e-commerce y moda. Salario entre 20 000 – 24 000 € brutos/año , según experiencia y certificaciones. The Animals Observatory es una empresa comprometida con la igualdad de oportunidades. Envía tu CV y una breve carta de presentación explicando por qué encajas en el rol a . Valoraremos positivamente el portafolio de proyectos en los que se ha trabajado, tanto personal como profesional. ¡

About LearnWise AI We’re an AI-first scale up helping universities and colleges support students and faculty with smart, knowledge-driven tools from AI tutoring to feedback and support. Small team, high ownership, real user impact. Why this role exists We need a senior who can take product ideas from Figma to fast, accessible, production apps on Vercel - and lead the craft on performance, and accessibility. What you will do: Ship high-quality frontend apps in Next.js, React and TypeScript (App Router & Page Router, SSR/SSG/ISR, middleware, edge patterns). Translate Figma designs into responsive, accessible UI; iterate quickly with design & product. Champion accessibility to WCAG 2.2 AA across components and flows. Own performance: optimize data loading/streaming, reduce bundle size, profile the JS event loop and async flows. Keep dependencies lean and healthy; document decisions; raise the bar through reviews. Deploy, preview, and monitor apps on Vercel (analytics, error tracking, observability). You will do great here if you have: 8+ years building production frontends. Deep Next.js knowledge (App vs Page routes) and strong React + modern TypeScript/JavaScript fundamentals. Mastery of the browser runtime: event loop, promises, concurrency, streaming. Proven track record shipping accessible UI to WCAG 2.2 AA . Professional fluency in English (written & spoken). Bias to action, comfort with ambiguity, and love for startup pace. Nice to have: Built streaming UIs, chat experiences, or AI-powered apps (real-time, RAG, agents). Experience with design systems, motion/interaction details, and component libraries. Tooling for performance & observability (Web Vitals, Lighthouse, bundle analysis). How we work: Default to open: write things down, share context early. Small team, big ownership: you’ll own projects end-to-end. Measure > guess: we ship, we instrument, we learn. Quality and speed: we don’t choose—we engineer for both. Location : R emote is OK; EU is a must-have. Prefer Barcelona, Spain or Amsterdam, Netherlands if you want hybrid/office. Compensation Salary : competitive (location-adjusted). Flexible time off, home-office budget, and learning stipend. If you are passionate about creating intuitive, engaging user interfaces, interested in working for a startup, and excited about the opportunity to work on innovative AI projects that make an impact for students just like you, we would love to hear from you! To fast-track your application, please visit and complete the form on this page.

Ejecutivo de cuentas – Presencial (Barcelona) En Kiwatio desarrollamos un software integral para consultorías y asesorías energéticas , que les ayuda a gestionar contratos, comparar tarifas y optimizar sus operaciones diarias. Buscamos un/a Ejecutivo de cuentas para unirse a nuestro equipo en Barcelona. Serás la persona de referencia para nuestros clientes, ayudándolos a resolver dudas, entender mejor la plataforma y aprovechar todo su potencial. Si tienes experiencia en atención al cliente, soporte digital o vienes del sector energético , este puesto puede ser una excelente oportunidad para ti. Funciones principales Atender y resolver consultas de clientes por email, chat o teléfono. Guiar a los usuarios en el uso de las distintas funcionalidades del software. Detectar y registrar incidencias en coordinación con el equipo técnico. Redactar documentación de ayuda y mantener actualizadas las guías de uso. Acompañar a los nuevos clientes en sus primeras semanas de uso. Colaborar con los equipos de producto y desarrollo para mejorar la plataforma. Requisitos Mínimo 1 año de experiencia en soporte funcional, atención al cliente o similar. Buen manejo de herramientas digitales (CRM, SaaS, gestores de tickets, etc.). Excelente comunicación escrita y oral. Persona organizada, empática y orientada al detalle. Se valorará experiencia en el sector energético o en entornos B2B. Castellano nativo o bilingüe. Se valorará catalán. Ofrecemos Contrato indefinido con incorporación inmediata. Jornada completa, de lunes a viernes (09:00 a 18:00 h) . Trabajo presencial en nuestras oficinas del centro de Barcelona (zona Gràcia / Sarrià). Salario según experiencia y perfil. Formación inicial y acompañamiento continuo. Ambiente joven, colaborativo y con posibilidades de crecimiento real. ¿Te interesa? Envía tu candidatura y forma parte de una empresa tecnológica en expansión que está transformando la forma en que trabajan las consultorías energéticas.

Brindar asistencia técnica a la red de ventas y a los clientes en los canales B2B y B2C; Gestionar devoluciones y reclamaciones, garantizando una resolución rápida y satisfactoria para el cliente; Responder a las solicitudes de los clientes por teléfono, correo electrónico y chat, proporcionand

Hi! Welcome to Cheer Games! We are a VC-backed mobile gaming studio building high-scale, puzzles with fresh gameplay. We’re a passionate team of experts, locked in on our mission to make a difference in the industry. We’re now looking for teammates to share our passion, grow together and have a lot of fun in our friendly Barcelona office. The Role - Visual Development Lead We expect our Visual Development Lead to build and lead the visual identity of our games. You’ll be hands-on in defining the look and feel of our puzzle titles, from prototyping stage to global launch. This role combines creativity, leadership, and execution. You’ll set the bar for quality, mentor other artists, and collaborate closely with design and product to bring fresh, engaging worlds to life. You Will Define and own the 2D art style for our hybrid puzzle games. Create appealing core gameplay assets, characters, environments, UI, and marketing assets tailored for a global casual audience. Collaborate with design, product, and engineering to ensure visual consistency and usability. Lead and mentor other artists as the team grows, fostering a high-quality, creative, and collaborative environment. Develop and maintain art pipelines, processes, and documentation. Ensure assets are optimized for mobile performance without sacrificing quality. You Need Proven experience as a 2D artist in mobile free-to-play games, ideally puzzle/casual titles. A strong portfolio demonstrating expertise in casual-friendly core gameplay elements design, character design, environments, and UI. Ability to define and maintain a cohesive art direction across a project. Experience working with Unity. Comfort working in a fast-paced, iterative environment where feedback and prototyping are key. This is a rare chance to join an expert team at the very beginning of a studio’s journey, shaping games that millions will play. If you are passionate to do so, let's chat!

Haber trabajado en proyectos con framework de Laravel v10+ Formación en herramientas de IA (Chat GPT, Geminis, n8n, etc) Conocimientos de SAP Business One Conocimientos de Shopify Gestión de servidores linux (Ubuntu) y servicios como Nginx,, PHP-FPM, Redis de un stick web. Contrato Indefinido Hora

La persona que se incorpore orientará y dará consejo médico a los pacientes a través de medios telemáticos (telefónico, videoconsulta o chat) y valorará activar recursos médicos (médico a domicilio o ambulancia de urgencias) en caso necesario, de acuerdo a las directrices del cliente y los

La persona que se incorpore orientará y dará consejo médico a los pacientes a través de medios telemáticos (telefónico, videoconsulta o chat) y valorará activar recursos médicos (médico a domicilio o ambulancia de urgencias) en caso necesario, de acuerdo a las directrices del cliente y los

We are recruiting experienced Obstetrics and Gynaecology Consultants to join public and private hospitals across Ireland. What’s on offer: Salary from €233,527 to €280,513 per annum (new rates effective August 1st, 2025) Contracts of 6-12 months with the possibility of extension. Flexible locations nationwide Full support with Irish Medical Council (IMC) registration Relocation assistance provided Requirements: Specialist qualifications in OBGYN Eligible for or in the process of IMC Specialist Registration Minimum 3 years of Consultant-level experience Fluent in English If you’re open to relocating to Ireland, apply to the job and we can chat!

Allason Consultores SL forma parte de Strasshill Holdings Limited, un grupo internacional con más de 130 profesionales en todo el mundo y uno de los principales actores del sector de los anuncios clasificados. Operamos en 29 países de todo el mundo y nos esforzamos constantemente por ampliar nuestros horizontes, así como por mejorar e innovar nuestras técnicas y competencias en un entorno de trabajo híbrido y flexible. Buscamos un especialista en atención al cliente con experiencia y que hable italiano para unirse a nuestro equipo en expansión con sede en Valencia , España. El candidato deberá proporcionar apoyo y asistencia a diferentes clientes y usuarios de sitios web, normalmente a través del correo electrónico y canales de mensajería (WhatsApp, chat, etc.). Al trabajar para una empresa digital, el candidato deberá tener conocimientos básicos de informática y estar familiarizado con MS Office/Google Workspace (sobre todo Excel/Sheet), paquetes de productividad y programas de utilidad. Interactuará regularmente con otros agentes del equipo de atención al cliente ubicados en diferentes oficinas y dependerá del Manager de atención al cliente. Esto podría implicar la resolución de problemas técnicos, la gestión de cuestiones relacionadas con la facturación o la tramitación de reclamaciones, siguiendo las directrices y procedimientos establecidos. Conocer a fondo los servicios que ofrece la empresa y ser capaz de proporcionar información precisa a los clientes. Mantener registros precisos de las interacciones con los clientes para realizar un seguimiento de sus problemas y oportunidades, de modo que podamos seguir mejorando la experiencia general del usuario. Hacer un seguimiento con los clientes para asegurarse de que sus problemas se han resuelto y de que están satisfechos con el servicio recibido. Informar de forma proactiva al equipo y a los responsables. Habilidades y experiencia: Hablante nativo de italiano o certificación de competencia operativa efectiva (nivel C1 o superior). Se valorará el conocimiento profesional de otros idiomas. Fuerte actitud de trabajo en equipo y orientación a objetivos. Disponibilidad para trabajaren turnos (mañana, tarde y/o noche), fines de semana y días festivos cuando sea necesario. Buen dominio de las operaciones informáticas generales, con notables habilidades en MS Office/Google Workspace. Experiencia previa en el ámbito de la atención al cliente. Se valorará el conocimiento de la plataforma Zendesk. Formar parte de un equipo dinámico en un entorno inclusivo e internacional. Salario competitivo y sistema de recompensas. Seguro médico privado. Plataforma de beneficios exclusivos. Lugar de trabajo híbrido (2 días de teletrabajo). Presupuesto anual para formación.

Hey future intern! &##If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!&##As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting December). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

SRE Automation Engineer Location Madrid Hybrid working (2 days per week in office) Our client is global consultancy that works globally but operates locally. They are currently recruiting for an experienced Automation Engineer to work in their small but perfectly formed team. The SRE Automation Engineer is an experienced engineer with strong coding skills, in charge of implementing, maintaining and supporting solutions for infrastructure integration based in software, in order to meet business requirements. The required solutions might involve the integration and customisation of a wide range of infrastructure components, ranging from private cloud clusters (for instance OpenStack) to VPSs hosted in different cloud providers, networks components (both physical and virtualised), cloud-native services deployed on Kubernetes, and many more. The role also will collaborate closely with the Architecture and Engineering layers in the design of those solutions, according to the business requirements, company guidelines and best practices. Additionally, you will be in charge of creating and maintaining Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support, as well as participating in ROTA for on-call tier 3 support of the developed services. You will be with an array of clients, platforms and applications. Responsibilities: Implement, maintain and support solutions for infrastructure integration based in software in order to meet business requirements. Collaborate with the Architecture and Engineering layers in the design of those solutions according to the business requirements, company guidelines and best practices Create and maintain Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support. Participate in ROTA for on-call tier 3 support. Take ownership of the projects assigned and strive to drive the project goals forward. Effectively share information to collaborate with teammates and to keep everyone up to date. Communicate risks and blockers using the appropriate channels and take initiative to remediate them. Actively contribute to the definition of the ways of working of the team and honor them. When tasks are large, work on scoping into smaller actionable parts and prioritize to deliver tasks effectively. Actively participate in Engineering efforts and discussions to: Refine and improve the team’s products Strive to reduce technical debt Improve the efficiency of the team’s processes Complete tasks assigned to them based on standards, with the agreed technical approach and within agreed timelines. Requirements: At least 5 years of experience developing applications using one or more general programming languages utilizing git-based source control management tools Knowledgeable in Javascript and Python programming languages, including the corresponding ecosystem and best practices. Back-end skills (multithreading, OOP, etc.) Understanding of web based applications ( protocol, Web Servers, Caching, etc.) Good testing practices (unit, component and E2E testing) Skilled in publishing and consuming services (REST, web services, etc) Confident in the use of Linux, shell scripting, Git, and other open-source development tooling. Skilled in authoring and using containers, including building new container images. Experienced including observability in the developed applications (metrics, logs, tracing). Skilled in Ansible (creating and evolving Ansible playbooks, roles and custom modules). Experienced with deploying and troubleshooting applications in Kubernetes. Experience providing on-call support. Experience working with critical systems that require high availability levels and support high loads. Experience in standardization and systems automation. Experience working with standard procedures, change control and under Agile frameworks. Extremely organized with a strong attention to detail. Ability to work well under pressure. Demonstrated ability to manage multiple tasks and competing priorities. Great communication, presentation, interpersonal and teamwork skills. Must be able to communicate fluently in written and spoken English Bonus points: Familiar with haproxy, Varnish, CDNs and other load balancing and caching solutions. Familiar with k3s. Familiar with Cilium and Cilium Cluster Mesh. Familiar with OpenStack. Familiar with ArgoCD. If you would like to have a confidential chat about the vacancy please do not hesitate in applying

Hey future intern! &##If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!&##As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting December). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

En Comeback, estamos creciendo y buscamos alguien especial... Somos una startup tech ubicada en Barcelona que crea soluciones de fidelización y marketing para todo tipo de negocios haciendo que sus clientes vuelvan!Llevamos más de 2 años desde que nacimos y no hemos parado de crecer, pero ahora sí que sí, necesitamos un Especialista en Soporte para que lidere esta área.¿Qué puedes esperar trabajando en Comeback?Somos una Startup por lo que todo avanza muy rápido, se prueban diferentes ideas y se implementan en cuestión de dias por lo que estamos siempre en constante aprendizaje.Creemos en nuestro equipo y damos libertad. Sólo tú, tus habilidades y el espacio para brillar.¿Qué harás en tu día a día?Serás nuestra voz y ojos, el primer contacto con nuestros clientes y un pilar clave para su experiencia. Asimismo, apoyarás el desarrollo y mejora de nuestros productos.Tu misión:Atender a nuestros clientes a través de WhatsApp, chat, correo y teléfono, con agilidad y empatía.Resolver incidencias técnicas del programa o IntegracionesAcompañar y guiar a nuestros clientes en el uso de la app.Compartir feedback de calidad con nuestro equipo.Lo que buscamos en ti:1 año de experiencia en soporte técnico o service desk.Nivel nativo de español e inglés profesional.Atención al detalle y pasión por aprender cosas nuevas.Habilidad para comunicarte con claridad, calidez y profesionalismo.Capacidad para resolver problemas como un crack, de forma independiente.Plus que nos encantan:Si has trabajado en una empresa de software parecido a nosotros, suma muchos puntos.¿Hablas otros idiomas? Te queremos aún más.CondicionesHorario FlexibleOficina en Barcelona (Zona Metro Navas). Con una soleada ☀️ terraza para relajarse.Snacks y café.Salario (25.000€) ¿Dónde y cómo se trabaja?En formato híbrido: parte del tiempo desde tu casa y parte desde la oficina.

Heymondo is a rapidly growing travel insurance company known for our dynamic and collaborative work environment. We value the opinions and efforts of all our team members, fostering a culture of learning, growth, and dedication. We are seeking a customer-focused and detail-oriented Customer Care Specialist . This role will champion the customer experience across our digital products, ensuring that every interaction reflects our mission: making life easier for travelers . Customer Care Specialist for the French and Spanish markets – fluent Spanish and native-level French skills required. In this role, as a Customer Care Specialist, you will play a key role in providing exceptional support to our customers and ensuring their needs are met efficiently and effectively. You'll be responsible for handling customer inquiries, resolving issues, and delivering personalised solutions, while consistently representing our brand with professionalism and empathy. Your focus will be on providing timely responses, maintaining a high level of customer satisfaction, and collaborating with internal teams to ensure a seamless experience from initial contact to issue resolution. You will be the voice of the customer, ensuring that feedback is communicated to relevant teams to drive improvements and enhance our products and services. Ready to make a difference, one customer at a time? Mission: Deliver exceptional customer service by providing timely, accurate, and personalised support. Focus on resolving customer inquiries efficiently, reducing response times, and continuously improving the customer experience to uphold the highest standards of service and satisfaction. Key activities / responsibilities to perform: Ensure customer satisfaction and provide professional customer support. Knowing our products inside and out so that you can understand the customer’s needs and recommend solutions. Discuss with customers on different channels and provide information on the company’s products and services. Take the extra mile to engage customers. Offer information about coverage and price to prospective customers. o Responding promptly to customer inquiries. Provide feedback to the management team on: the efficiency of the customer service tools, new customer needs, how to enhance any website/App value proposition. Liaise with other departments and provide support to them. Claims Support: Collect all the information of the customers to open claims with the Insurance company. Follow up on open cases. Resolution of claims, doubts and incidents for our travelers. Requirements: Native-level French skills and fluent spanish. At least 3 years of experience in a similar position (Remote Customer Care in Travel &/or Insurance industry). Ability to multitask. (Email/Chat/Voice) Medium level computer skills. Effective communication skills – both verbal and non-verbal. Must always be friendly and willing to provide assistance to others. Ability to cope in a fast paced job environment. Must be able to critically analyze all situations and solve problems efficiently. Schedule: Full Time 37.5-hour work week, from Monday to Friday. 100% Remote (we have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too). *We can only consider candidates who are Spanish residents and with the necessary documentation to legally work in the country. Our value proposition: Indefinite contract. Possibility to evolve alongside the growth of Heymondo. Competitive annual salary + variable based on your performance. Flexible and good work environment.

SRE Automation Engineer Location Madrid Hybrid working (2 days per week in office) Our client is global consultancy that works globally but operates locally. They are currently recruiting for an experienced Automation Engineer to work in their small but perfectly formed team. The SRE Automation Engineer is an experienced engineer with strong coding skills, in charge of implementing, maintaining and supporting solutions for infrastructure integration based in software, in order to meet business requirements. The required solutions might involve the integration and customisation of a wide range of infrastructure components, ranging from private cloud clusters (for instance OpenStack) to VPSs hosted in different cloud providers, networks components (both physical and virtualised), cloud-native services deployed on Kubernetes, and many more. The role also will collaborate closely with the Architecture and Engineering layers in the design of those solutions, according to the business requirements, company guidelines and best practices. Additionally, you will be in charge of creating and maintaining Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support, as well as participating in ROTA for on-call tier 3 support of the developed services. You will be with an array of clients, platforms and applications. Responsibilities: Implement, maintain and support solutions for infrastructure integration based in software in order to meet business requirements. Collaborate with the Architecture and Engineering layers in the design of those solutions according to the business requirements, company guidelines and best practices Create and maintain Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support. Participate in ROTA for on-call tier 3 support. Take ownership of the projects assigned and strive to drive the project goals forward. Effectively share information to collaborate with teammates and to keep everyone up to date. Communicate risks and blockers using the appropriate channels and take initiative to remediate them. Actively contribute to the definition of the ways of working of the team and honor them. When tasks are large, work on scoping into smaller actionable parts and prioritize to deliver tasks effectively. Actively participate in Engineering efforts and discussions to: Refine and improve the team’s products Strive to reduce technical debt Improve the efficiency of the team’s processes Complete tasks assigned to them based on standards, with the agreed technical approach and within agreed timelines. Requirements: At least 5 years of experience developing applications using one or more general programming languages utilizing git-based source control management tools Knowledgeable in Javascript and Python programming languages, including the corresponding ecosystem and best practices. Back-end skills (multithreading, OOP, etc.) Understanding of web based applications ( protocol, Web Servers, Caching, etc.) Good testing practices (unit, component and E2E testing) Skilled in publishing and consuming services (REST, web services, etc) Confident in the use of Linux, shell scripting, Git, and other open-source development tooling. Skilled in authoring and using containers, including building new container images. Experienced including observability in the developed applications (metrics, logs, tracing). Skilled in Ansible (creating and evolving Ansible playbooks, roles and custom modules). Experienced with deploying and troubleshooting applications in Kubernetes. Experience providing on-call support. Experience working with critical systems that require high availability levels and support high loads. Experience in standardization and systems automation. Experience working with standard procedures, change control and under Agile frameworks. Extremely organized with a strong attention to detail. Ability to work well under pressure. Demonstrated ability to manage multiple tasks and competing priorities. Great communication, presentation, interpersonal and teamwork skills. Must be able to communicate fluently in written and spoken English Bonus points: Familiar with haproxy, Varnish, CDNs and other load balancing and caching solutions. Familiar with k3s. Familiar with Cilium and Cilium Cluster Mesh. Familiar with OpenStack. Familiar with ArgoCD. If you would like to have a confidential chat about the vacancy please do not hesitate in applying

What you will do to help drive energy transition: · Handling and documentation (via salesforce) of all partner inquiries, both pre-sales and post-installation, about our battery storage systems and chargers via telephone, chat, and emails · Remote technical diagnosis of the performance of the battery storage systems and charger · On-Site technical diagnosis and support of the battery storage systems and charger · Plan on-site assignments for service technicians for fault clearance and maintenance. · Provide continuous feedback on service processes as well as proposals for improvement. · Organization and execution of technical trainings for sonnen partners · Spare Parts Management for local stocks · Regular virtual meetings with our Premium Partners in Spain to discuss service-related topics What you will need on that journey: · You have a technical studies/training with several years of relevant professional experience in the mentioned tasks. · You have at least 3+ years of expertise in the Solar industry (inverters, storage) and you are passionate about Energy Storage and Renewable Energy. · You are a problem solver who enjoys a challenge and never gives up until a problem is fixed and bring excellent communication skills. · You bring experience with CRM systems and case/ticketing systems. · You have a customer and service focus, team skills, and social competence. · You are, preferably, a native Spanish speaker and are fluent in English (additional languages are an advantage – German, Italian, Dutch, Danish, Swedish, French, etc.)

SRE Automation Engineer Location Madrid Hybrid working (2 days per week in office) Our client is global consultancy that works globally but operates locally. They are currently recruiting for an experienced Automation Engineer to work in their small but perfectly formed team. The SRE Automation Engineer is an experienced engineer with strong coding skills, in charge of implementing, maintaining and supporting solutions for infrastructure integration based in software, in order to meet business requirements. The required solutions might involve the integration and customisation of a wide range of infrastructure components, ranging from private cloud clusters (for instance OpenStack) to VPSs hosted in different cloud providers, networks components (both physical and virtualised), cloud-native services deployed on Kubernetes, and many more. The role also will collaborate closely with the Architecture and Engineering layers in the design of those solutions, according to the business requirements, company guidelines and best practices. Additionally, you will be in charge of creating and maintaining Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support, as well as participating in ROTA for on-call tier 3 support of the developed services. You will be with an array of clients, platforms and applications. Responsibilities: Implement, maintain and support solutions for infrastructure integration based in software in order to meet business requirements. Collaborate with the Architecture and Engineering layers in the design of those solutions according to the business requirements, company guidelines and best practices Create and maintain Standard Operational Procedures (SOPs) for Tiers 1 and 2 of support. Participate in ROTA for on-call tier 3 support. Take ownership of the projects assigned and strive to drive the project goals forward. Effectively share information to collaborate with teammates and to keep everyone up to date. Communicate risks and blockers using the appropriate channels and take initiative to remediate them. Actively contribute to the definition of the ways of working of the team and honor them. When tasks are large, work on scoping into smaller actionable parts and prioritize to deliver tasks effectively. Actively participate in Engineering efforts and discussions to: Refine and improve the team’s products Strive to reduce technical debt Improve the efficiency of the team’s processes Complete tasks assigned to them based on standards, with the agreed technical approach and within agreed timelines. Requirements: At least 5 years of experience developing applications using one or more general programming languages utilizing git-based source control management tools Knowledgeable in Javascript and Python programming languages, including the corresponding ecosystem and best practices. Back-end skills (multithreading, OOP, etc.) Understanding of web based applications ( protocol, Web Servers, Caching, etc.) Good testing practices (unit, component and E2E testing) Skilled in publishing and consuming services (REST, web services, etc) Confident in the use of Linux, shell scripting, Git, and other open-source development tooling. Skilled in authoring and using containers, including building new container images. Experienced including observability in the developed applications (metrics, logs, tracing). Skilled in Ansible (creating and evolving Ansible playbooks, roles and custom modules). Experienced with deploying and troubleshooting applications in Kubernetes. Experience providing on-call support. Experience working with critical systems that require high availability levels and support high loads. Experience in standardization and systems automation. Experience working with standard procedures, change control and under Agile frameworks. Extremely organized with a strong attention to detail. Ability to work well under pressure. Demonstrated ability to manage multiple tasks and competing priorities. Great communication, presentation, interpersonal and teamwork skills. Must be able to communicate fluently in written and spoken English Bonus points: Familiar with haproxy, Varnish, CDNs and other load balancing and caching solutions. Familiar with k3s. Familiar with Cilium and Cilium Cluster Mesh. Familiar with OpenStack. Familiar with ArgoCD. If you would like to have a confidential chat about the vacancy please do not hesitate in applying

Hi Great that you are here! This job posting is all about the specific role that you could take at tl;dv. Because company culture is extremely important for us, please also have a look at our tl;dv Culture & Careers page⚡️ We love to be different. To get an idea of the brand that we are building, check out our Product Hunt launch. Jack Nicholson will share with you how he thinks about meetings If you then like what you read - shoot over your application! We're looking for highly motivated team players to join our hungry squad. Now to Customer Support at tl;dv Customer care is one of the most important things a company must get right. Our goal is not only to grow our user base, but also to: Deliver genuine, thoughtful support Help our customers feel heard, even when we can't fix everything Approach conversations with intellectual honesty, clarity and empathy - not blind optimism Extract insights and sentiment from real customer interactions, and find effective ways to communicate them to help our product-led growth engine stay aligned with real user needs And every now and then, when the stars align, turn a regular support chat into a moment that makes someone a raving fan ✨ Your role will be more than “just” support. We are looking for a person with the heart of a customer hero and the mind of a product specialist. You will play a vital role in improving the core product of tl;dv according to our customer needs. This role is for someone who is truly passionate about Customer Support and Customer Experience, who wants to grow within the area over the course of the next years As we build and scale, we need someone who's excited to help us shape the department, from processes to culture, all while keeping a good dose of humor and plenty of resilience for the day-to-day challenges. You'll be working closely with our Support Lead Sue and our co-founder Carlo to: Effectively resolve customer questions through all of our channels (mostly Intercom chats, and email) in a considerate and timely manner Source, and consolidate insights from customer feedback and distill them for the rest of the company Create and maintain internal knowledge libraries and contribute to the creation of user-facing content (FAQs, how-to, and getting-started guides) Anticipate customer needs and problems before they surface; develop deep customer intuition to empower tl;dv customers to achieve their goals Guide self-serve purchases for individuals and teams from start to finish Who you are Your communication is clear, concise, and kind - both in writing and on calls. You have excellent written and spoken English and like to over-communicate (with both customers and the team). Provide excellent support and have at least 2 years of experience in SaaS B2C/B2B Problem-solving excites you! You dig in to learn the “why” behind the “what.” You thrive in technically complex or nuanced situations. You thrive under pressure. Volume can be high and days can get hectic, as our inbox is intense, but you know how to stay grounded, focused, and kind through it all. You’re proactive - when you see opportunities to improve processes, produce content or otherwise become more efficient, you take them! Bonus points if you... Speak multiple languages (English required; German, Spanish, Portuguese or French a big plus)! Are tech-savvy, with experience in scripting, coding or complex technical troubleshooting. Are self-motivated and independent, can manage your own time well and thrive in a fully remote, async setup. Can share an example where your work directly improved the customer experience or support operations. The Opportunity You will heavily impact how tl;dv scales globally. Customer Support is only the start! We're looking to offer our Support team much wider opportunities within tl;dv. Ready to become the Voice of Customer / Customer advocate at tl;dv? Our Offer We offer a mix of Phantom Stock (0.1 - 0.2%) and competitive compensation for you. The rates are depending on your level of experience, but also the added value brought to the team! We like to focus on your trajectory, not your state. We believe that anyone with the right mindset and motivation can win against Goliath. As a consequence, were looking to promote from within. To learn more about our culture and how we work as a team, check out our Culture & Careers Page! Showing in your application that you've read our Notion page, will highly increase our likelihood to respond fast. Send an E-Mail to with more info about you why you're interested in joining the squad. We really can't wait to hear from you! ✨

Hey future intern! &##If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!&##As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting December). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #