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italki is seeking a motivated and experienced Customer Success Specialist with a proven track record of performance, customer empathy, and results-oriented thinking to join our customer success team. Candidates will be responsible for a wide range of duties related to students and teacher support. Ideal candidates will be analytical and capable of succeeding in a fast-paced team environment. The Customer Success Specialist acts as the primary interface between italki users and business. He/She will be responsible for providing timely and accurate operational support to students and teachers in italki . The successful candidate has an immediate, distinct effect on the experience of italki users, making a strong record of italki users focus on a high standard for the role. The Customer Success Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service-level agreements for email cases. Responsibilities Handle customer inquiries in assigned channels such as email, WeChat, chat, or social media. Provide appropriate solutions and alternatives within the agreed service level and follow up to ensure resolution. Review and assess customer service interactions to ensure adherence to quality standards. Provide constructive feedback and coaching/training to customer service representatives. Identify trends and areas for improvement in service delivery and collaborate with management to develop quality improvement plans. Participant or lead the department's project to reach the department's goal. Requirements ~ Bachelor’s degree ~2+ years online and offline customer-facing experiences, preferably with a quality control or assurance focus . ~ Strong interpersonal skills and multicultural awareness ~ Results-oriented, inspires dedication, and strong ownership ~ Good communication skills with the ability to provide constructive feedback with a positive approach. ~ Excellent written and verbal English Plus Proficiency in an extra foreign language out of English Experience in high tech, software development, and education technology industries Experience in growing and scaling a company growth or start-up team experience Experience in companies with global/regional presence with multiple offices across different

italki is seeking a motivated and experienced Customer Success Specialist with a proven track record of performance, customer empathy, and results-oriented thinking to join our customer success team. Candidates will be responsible for a wide range of duties related to students and teacher support. Ideal candidates will be analytical and capable of succeeding in a fast-paced team environment. The Customer Success Specialist acts as the primary interface between italki users and business. He/She will be responsible for providing timely and accurate operational support to students and teachers in italki . The successful candidate has an immediate, distinct effect on the experience of italki users, making a strong record of italki users focus on a high standard for the role. The Customer Success Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service-level agreements for email cases. Responsibilities Handle customer inquiries in assigned channels such as email, WeChat, chat, or social media. Provide appropriate solutions and alternatives within the agreed service level and follow up to ensure resolution. Review and assess customer service interactions to ensure adherence to quality standards. Provide constructive feedback and coaching/training to customer service representatives. Identify trends and areas for improvement in service delivery and collaborate with management to develop quality improvement plans. Participant or lead the department's project to reach the department's goal. Requirements ~ Bachelor’s degree ~2+ years online and offline customer-facing experiences, preferably with a quality control or assurance focus . ~ Strong interpersonal skills and multicultural awareness ~ Results-oriented, inspires dedication, and strong ownership ~ Good communication skills with the ability to provide constructive feedback with a positive approach. ~ Excellent written and verbal English Plus Proficiency in an extra foreign language out of English Experience in high tech, software development, and education technology industries Experience in growing and scaling a company growth or start-up team experience Experience in companies with global/regional presence with multiple offices across different

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: Delivering remote support via phone, email, and chat to customers, distributors, and colleagues Troubleshooting issues related to Central Control systems, software, and network connectivity Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation Preparing and delivering technical training sessions, both online and in-person Contributing to service process improvements and efficiency initiatives Supporting timely service plan renewals and other value-added service offerings Required profile: Degree in Engineering, Agronomy, IT or a related field At least 3 years of experience in technical support or help desk environments Strong technical understanding of wireless/mobile networks and remote support tools Clear, confident communicator with a structured and analytical approach Able to work independently and in collaboration with international teams Willing to travel up to 10% Languages: Fluency in English In addition, either: German or Italian Location: Madrid, Spain Apply directly on LinkedIn or send your application to:

BaseLine Aviation Services is seeking an EASA B1s CRJ 900/1000 Licensed Engineer for an exciting ongoing contract based in Madrid, Spain . This is a line maintenance position. Any other duties as requested by the Shift Leader. Candidates must be up-to-date on type CRJ 900/1000 with valid continuation training. Work Eligibility : Must hold an EU passport or a valid EU work visa to be eligible. Flights and Accommodation : Provided for each rotation. Please apply with your CV for a confidential chat.

BaseLine Aviation Services is seeking an EASA B1s CRJ 900/1000 Licensed Engineer for an exciting ongoing contract based in Madrid, Spain . This is a line maintenance position. Role & Responsibilities: Responsible for carrying out maintenance tasks as required. Maintain a high standard of work in all tasks. Complete the appropriate documentation. Comply with all company policies, procedures, rules, and relegations. Maintain a safe and clean working environment. Any other duties as requested by the Shift Leader. Requirements: Current Type Rating : Candidates must be up-to-date on type CRJ 900/1000 with valid continuation training. Documentation : Logbooks and recent approvals are mandatory. Once approved, A1 form is also required. Work Eligibility : Must hold an EU passport or a valid EU work visa to be eligible. What We Offer: Excellent Pay : Apply with CV for more information on the rate. Flights and Accommodation : Provided for each rotation. Hours : 10-12 hours per day. Fixed Rotation Schedule : 14-15 days on, followed by 14-15 days off, offering a balanced work-life routine. Please apply with your CV for a confidential chat.

italki is seeking a motivated and experienced Customer Success Specialist with a proven track record of performance, customer empathy, and results-oriented thinking to join our customer success team. Candidates will be responsible for a wide range of duties related to students and teacher support. Ideal candidates will be analytical and capable of succeeding in a fast-paced team environment. The Customer Success Specialist acts as the primary interface between italki users and business. He/She will be responsible for providing timely and accurate operational support to students and teachers in italki . The successful candidate has an immediate, distinct effect on the experience of italki users, making a strong record of italki users focus on a high standard for the role. The Customer Success Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service-level agreements for email cases. Responsibilities Handle customer inquiries in assigned channels such as email, WeChat, chat, or social media. Provide appropriate solutions and alternatives within the agreed service level and follow up to ensure resolution. Review and assess customer service interactions to ensure adherence to quality standards. Provide constructive feedback and coaching/training to customer service representatives. Identify trends and areas for improvement in service delivery and collaborate with management to develop quality improvement plans. Participant or lead the department's project to reach the department's goal. Requirements ~ Bachelor’s degree ~2+ years online and offline customer-facing experiences, preferably with a quality control or assurance focus . ~ Strong interpersonal skills and multicultural awareness ~ Results-oriented, inspires dedication, and strong ownership ~ Good communication skills with the ability to provide constructive feedback with a positive approach. ~ Excellent written and verbal English Plus Proficiency in an extra foreign language out of English Experience in high tech, software development, and education technology industries Experience in growing and scaling a company growth or start-up team experience Experience in companies with global/regional presence with multiple offices across different

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: Delivering remote support via phone, email, and chat to customers, distributors, and colleagues Troubleshooting issues related to Central Control systems, software, and network connectivity Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation Preparing and delivering technical training sessions, both online and in-person Contributing to service process improvements and efficiency initiatives Supporting timely service plan renewals and other value-added service offerings Required profile: Degree in Engineering, Agronomy, IT or a related field At least 3 years of experience in technical support or help desk environments Strong technical understanding of wireless/mobile networks and remote support tools Clear, confident communicator with a structured and analytical approach Able to work independently and in collaboration with international teams Willing to travel up to 10% Languages: Spanish and English at C2 level (spoken and written) In addition, either: German at B2–C1 level or Italian at C1–C2 level Location: Madrid, Spain If you're a service-minded technical professional looking to work in a global support role with room to grow, we would be pleased to hear from you. Apply directly on LinkedIn or send your application to:

italki is seeking a motivated and experienced Customer Success Specialist with a proven track record of performance, customer empathy, and results-oriented thinking to join our customer success team. Candidates will be responsible for a wide range of duties related to students and teacher support. Ideal candidates will be analytical and capable of succeeding in a fast-paced team environment. The Customer Success Specialist acts as the primary interface between italki users and business. He/She will be responsible for providing timely and accurate operational support to students and teachers in italki . The successful candidate has an immediate, distinct effect on the experience of italki users, making a strong record of italki users focus on a high standard for the role. The Customer Success Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service-level agreements for email cases. Responsibilities Handle customer inquiries in assigned channels such as email, WeChat, chat, or social media. Provide appropriate solutions and alternatives within the agreed service level and follow up to ensure resolution. Review and assess customer service interactions to ensure adherence to quality standards. Provide constructive feedback and coaching/training to customer service representatives. Identify trends and areas for improvement in service delivery and collaborate with management to develop quality improvement plans. Participant or lead the department's project to reach the department's goal. Requirements ~ Bachelor’s degree ~2+ years online and offline customer-facing experiences, preferably with a quality control or assurance focus . ~ Strong interpersonal skills and multicultural awareness ~ Results-oriented, inspires dedication, and strong ownership ~ Good communication skills with the ability to provide constructive feedback with a positive approach. ~ Excellent written and verbal English Plus Proficiency in an extra foreign language out of English Experience in high tech, software development, and education technology industries Experience in growing and scaling a company growth or start-up team experience Experience in companies with global/regional presence with multiple offices across different

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does an Android Engineer do at Busuu? As an Android Engineer, you’ll be working on our flagship. shipping to over 40 countries throughout the world in over 10 languages, offering our users a huge variety of languages to learn from. You’ll think about how users interact with our learning experience, how to help them learn better and faster and then build an experience that everyone can enjoy learning with. You’ll be learning fast through different initiatives (guilds, reading clubs, learning together meetings, personal learning budget…), and keeping up with the latest industry standards. Our tech stack: Our project is based on Clean Architecture principle and MVVM. Working in an agile team (Scrum), we like to brainstorm during problem-solving. Our code base is around 85% Kotlin at the moment and we make use of Dependency Injection and libraries such as Retrofit, Hilt, Coroutines, Room, Mockk and others. What makes a great Android Engineer at Busuu? Professional Android development experience, with a history of shipping Android apps Previous involvement in entire app development lifecycle, from project creation through coding & QA to app store deployment Knowledge in unit testing in Android (Mockk would be perfect) Good foundation in Android UI principles. You will be working with a UX team, but your suggestions and design ideas will be appreciated and considered Understanding of web services and REST APIs Deep appreciation of mobile development practices and Android app optimisation Good understanding of Android app architecture and use of design patterns Strong OO skills, experience with Kotlin with an appreciation for pragmatism and simplicity in code Pro-active and eager to take responsibility for their domain by monitoring and flagging issues. An instinct for excellent app design and user experience At Busuu we want to ensure that you have access to some great benefits: Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working We offer enhanced maternity and paternity leave (depending on location) Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What Happens Next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. CV application review - We will review it as quickly as possible Let’s chat - Quick chat with our team about your experience and the role Interview - With the Hiring Manager Case Study - At home case study to show off your skills Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Senior Business Development Manager do at Busuu? Due to our growth overall and some exciting wins in the French region, we are looking to hire a dedicated Senior Business Development Manager, to engage with high potential clients both virtually and face-to-face. You’ll conduct meetings booked by the SDR team, follow up and of course close business in French-speaking countries. We’d expect you to have the experience to help coach the more junior members of the team but also come with a growth mindset. Responsibilities Deliver on business goals Accurately forecast your deals while managing your pipeline appropriately Build strong insights on the needs of target customers and work with product team to adapt Busuu value offering Identify emerging trends in the local corporate language market and build good awareness of the competitive environment Represent the firm in local trade fairs, conferences and events Essential Skills & Experience Fluency in French and English languages Extensive experience in B2B SaaS sales and proven track record of closing deals with contract value of €200k+ Excellent presentation skills Proven ability to build a pipeline and create qualified opportunities through various channels by engaging decision-makers Knowledge of corporate L&D landscape in France Bonus Skills & Experience Additional European Language Experience in Ed-tech or selling to L&D/Training/HR professionals Proficient in using MEDDPICC Hubspot experience At Busuu we want to ensure that you have access to some great benefits: Our centrally located offices are well-equipped with free breakfast, plenty of snacks, fresh fruit, and free dinner of your choice if you need to stay late Busuu offers a great Private Health Insurance scheme There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working We offer enhanced maternity and paternity leave Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Friday socials, quarterly team, and company events What happens next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. CV application review - We will review it as quickly as possible Let’s chat - Quick chat with our team about your experience and the role Interview - With the Hiring Manager Case Study - At home case study to show off your skills Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Senior Platform Engineer do at Busuu? At Busuu, we’re building technology that helps millions of people learn languages every day. We’re looking for a Senior Platform Engineer to help us design, scale, and improve the infrastructure that powers our platform. You’ll be part of a team focused on reliability, automation, and observability — enabling our engineers to deliver faster and with confidence. What You’ll Do Build and scale reliable cloud infrastructure. preferably in AWS (experience with Google Cloud is also great). Operate and optimise Kubernetes clusters at scale. Improve observability across systems using OpenTelemetry and New Relic. Automate infrastructure and deployments with Terraform, Terragrunt, and GitOps (ArgoCD). Design and evolve secure, scalable network architectures across multiple environments. Collaborate on CI/CD pipelines (GitHub Actions) and contribute to improving developer experience. Participate in our on-call rotation, ensuring reliability and quick incident response. What makes a great Senior Platform Engineer at Busuu? A solid foundation in cloud infrastructure, Kubernetes, and Infrastructure as Code. Hands-on experience with monitoring, tracing, and logging. Strong understanding of networking principles, routing, and connectivity in cloud-native architectures. Programming or scripting skills (Python preferred). Familiarity with databases (MySQL/PostgreSQL, MongoDB, Redis) and Kafka or similar event systems. A problem-solving mindset, comfortable taking ownership and learning new things on the fly. Nice to have Experience supporting AI/ML workloads (model deployment, scalability, observability). Expertise in database performance tuning. Experience working remotely in distributed teams. At Busuu we want to ensure that you have access to some great benefits: Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working We offer enhanced maternity and paternity leave Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What Happens Next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. CV application review - We will review it as quickly as possible Let’s chat - Quick chat with our recruiter about your experience and the role Culture fit interview - On-site or video call with the Engineering Manager Technical questions - Technical call with the team Technical test - We will send you a technical test to complete in your time Coding review - Technical interview and task review with the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

¿Te interesaría seguir desarrollándote como QA Engineer en una multinacional líder del sector aéreo en un entorno orientado a producto , con equipos de primer nivel , alto grado de autonomía y trabajando con tecnologías punteras en omnicanalidad e IA conversacional ? Desde Oxigent Technologies seleccionamos un/a QA Engineer para incorporarse en esta empresa, en su área de OPS (Operaciones) , dentro del equipo Omnichannel , con ubicación en Madrid. Tu misión será garantizar la calidad end-to-end de las plataformas de comunicación con clientes (chat, voz y canales digitales como WhatsApp e Instagram) , participando desde las fases iniciales de diseño hasta la validación final de los desarrollos. ¿Cuáles serán tus funciones principales? Definir y ejecutar la estrategia de testing a nivel de producto, siguiendo la Testing Pyramid y los Agile Test Quadrants . Diseñar, ejecutar y revisar pruebas en todos los niveles: unitarias, integración, aceptación, contrato, e2e, UI, accesibilidad, carga, rendimiento y tests sintéticos . Validar la calidad de los flujos conversacionales (chatbots, webchat e IVR) y de las plataformas omnicanal. Colaborar con desarrolladores, Tech Leads y Solution Architects en pruebas de rendimiento, escalabilidad y resiliencia (circuit breaker, retry, etc.). Revisar aspectos de observabilidad : APM, eventos de aplicación, logs técnicos y definición de alertas. Participar en la validación de pipelines CI/CD , calidad de código (Sonar, linters, dependencias) y procesos de despliegue. Coordinar y dar soporte al equipo en la automatización de pruebas (pair/mob programming). Revisar documentación de arquitectura y diseño y dar soporte en buenas prácticas de QA dentro de los equipos. Trabajar de forma muy cercana al negocio, con un rol activo en backlog, definición de tareas y validación funcional. Para ello, ¿qué vas a necesitar? Experiencia previa como QA Engineer (mínimo 2 años) en entornos ágiles (Scrum) . Experiencia en plataformas omnicanal y/o proyectos conversacionales ( chatbots, webchat, IVR, voz ). Sólidos conocimientos en testing funcional, regresión, compatibilidad y usabilidad . Experiencia en automatización de pruebas . Conocimiento de herramientas de gestión y documentación de QA como Jira, Confluence, Xray (o similares). Experiencia en pruebas de carga y rendimiento ( JMeter, k6 , Gatling u otras). Capacidad para trabajar de forma autónoma, con mentalidad de ingeniería de calidad (no solo ejecución de tests). Valorable: Experiencia en proyectos de IA conversacional o NLP (asistentes virtuales, chatbots con comprensión de lenguaje natural). ¿Qué te ofrecemos? Contratación indefinida. Salario competitivo , acorde a la experiencia aportada. Horario flexible y jornada intensiva los viernes y los meses de verano. Posición principalmente remota . Se trabajará desde las oficinas (Madrid) 1 día al mes . Cheque formación para desarrollarte en las áreas profesionales que más te interesen. Seguro médico privado . Retribución flexible (seguro médico, restaurante, transporte, guardería y formación). Aplicación de acceso a gimnasios y actividades deportivas en toda España con descuentos. ¡Y muchos otros beneficios!

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven , una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás a un equipo que trabaja en la automatización del soporte , creando y entrenando bots de IA , agentes de correo, chat y voz, y contribuyendo a reducir la carga operativa de los equipos de Atención al Cliente mediante soluciones inteligentes basadas en documentación y aprendizaje continuo. Requisitos deseados

italki is seeking a motivated and experienced Customer Success Specialist with a proven track record of performance, customer empathy, and results-oriented thinking to join our customer success team. Candidates will be responsible for a wide range of duties related to students and teacher support. Ideal candidates will be analytical and capable of succeeding in a fast-paced team environment. The Customer Success Specialist acts as the primary interface between italki users and business. He/She will be responsible for providing timely and accurate operational support to students and teachers in italki . The successful candidate has an immediate, distinct effect on the experience of italki users, making a strong record of italki users focus on a high standard for the role. The Customer Success Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service-level agreements for email cases. Responsibilities Handle customer inquiries in assigned channels such as email, WeChat, chat, or social media. Provide appropriate solutions and alternatives within the agreed service level and follow up to ensure resolution. Review and assess customer service interactions to ensure adherence to quality standards. Provide constructive feedback and coaching/training to customer service representatives. Identify trends and areas for improvement in service delivery and collaborate with management to develop quality improvement plans. Participant or lead the department's project to reach the department's goal. Requirements Bachelor’s degree 2+ years online and offline customer-facing experiences, preferably with a quality control or assurance focus . Strong interpersonal skills and multicultural awareness Results-oriented, inspires dedication, and strong ownership Good communication skills with the ability to provide constructive feedback with a positive approach. Excellent written and verbal English Plus Proficiency in an extra foreign language out of English Experience in high tech, software development, and education technology industries Experience in growing and scaling a company growth or start-up team experience Experience in companies with global/regional presence with multiple offices across different

Estamos en plena búsqueda de un Responsable de Ventas Digital! Si te apasiona el mundo de la automoción y tienes experiencia impulsando ventas a través de canales digitales, esta es tu oportunidad . Buscamos a un profesional capaz de liderar la estrategia comercial online, optimizar la gestión de leads y garantizar una experiencia de cliente excepcional en un entorno omnicanal. Si dominas el ecosistema digital, sabes trabajar con CRM y te motivan los retos comerciales… ¡esta vacante es para ti! ¿Supervisar el flujo completo de leads online desde su captura hasta el cierre. Garantizar el uso correcto y eficiente del CRM por parte del equipo (Salesforce, HubSpot u otros). Optimizar la atención multicanal : WhatsApp Business, redes sociales, chat web y formularios digitales. Asegurar tiempos de respuesta ágile s y experiencias personalizadas para cada cliente digital. ¿Experiencia consolidada en ventas digitales , gestión comercial online o marketing digital, preferiblemente en el sector automoción o en entornos ecommerce. Con sólidos conocimientos del sector automotriz y dominio de herramientas CRM como Salesforce, HubSpot u otras plataformas de gestión comercial. Capaz de interpretar datos, manejar herramientas digitales y transformar métricas en decisiones estratégicas para impulsar la actividad de ventas. Excelentes habilidades comunicativas, negociación y visión comercial , capaz de influir y motivar tanto a clientes como a su equipo. Alta capacidad de planificación, organización y coordinación multicanal , asegurando la correcta ejecución de procesos comerciales. Nociones de SEO/SEM y experiencia gestionando estrategias en entornos omnicanal para maximizar la captación y conversión de leads. Y que pueda trabajar de forma alineada con marketing y postventa , garantizando una experiencia de cliente unificada, coherente y orientada a resultados. ¿Ubicación: Madrid Oportunidad de crecimiento en una multinacional líder y plenamente consolidada en el sector.

¡Nueva oportunidad en Finaer! Estamos en búsqueda para incorporar a un perfil como Customer Care, quién será responsable de garantizar una experiencia de cliente excelente, homogénea y de alta calidad en todos los canales de atención, liderando la operación de Customer Care bajo estándares similares a los de grandes operadoras de telecomunicaciones, asegurando el cumplimiento de KPIs y objetivos de satisfacción y eficiencia. Responsabilidades Clave Liderar la operación de Atención al Cliente en entornos de alto volumen y multicanal (call center, digital, chat, redes sociales, back office). Definir, implementar y asegurar el cumplimiento de estándares de calidad de atención y experiencia de cliente. Gestionar y optimizar KPIs operativos y de calidad Diseñar e implementar modelos de control de calidad , escuchas, auditorías, scorecards y planes de mejora. Analizar la Voz del Cliente (reclamos, encuestas, redes sociales) para identificar causas raíz y planes de acción. Coordinar con áreas internas (Red, Sistemas, Comercial, Legal, Riesgos, Marketing) para resolver incidencias estructurales. Gestionar escalados y casos críticos con impacto reputacional o regulatorio. Impulsar iniciativas de mejora continua, digitalización y automatización del servicio. Asegurar el cumplimiento de normativas, políticas internas y requerimientos regulatorios (protección al consumidor, calidad de servicio). Requisitos Titulación universitaria en Administración, Ingeniería, Comunicación o similar. Experiencia mínima de 5 años en Atención al Cliente en entornos de gran volumen (telecomunicaciones, utilities, banca, seguros). Experiencia en gestión de operaciones de call center y modelos de calidad. Conocimiento sólido de métricas de Customer Care (NPS, FCR, AHT, SLAs). Experiencia gestionando equipos grandes y proveedores externos. Alto nivel de análisis de datos y reporting. Competencias Clave Liderazgo en entornos exigentes Orientación a resultados y calidad Gestión del cambio Capacidad analítica Comunicación y negociación Enfoque en experiencia de cliente ¿Qué ofrecemos? Contrato indefinido y jornada completa (L-V) Modalidad híbrida: 2 de presencial y 3 en remoto. Ambiente laboral joven, internacional y altamente colaborativo. Horario: de 09:00 a 18:00 horas. La oportunidad de formarte y crecer en la apasionante industria del Real Estate, junto a un equipo brillante y comprometido. ¿Por qué elegirnos? En Finaer valoramos el talento, el respeto y el reconocimiento. Trabajamos con transparencia. Si buscas un lugar donde tu esfuerzo y tus ideas sean valorados, esta es tu oportunidad. Si te apasiona el desafío, cumples con los requisitos y quieres dar un paso más en tu carrera profesional, esperamos tu postulación.

¡Hola! Estamos buscando un nuevo DDigitaler para formar parte de nuestro equipo de paid media. Lo primero que necesitamos es que seas buena gente y tengas muchas ganas de formar parte de una empresa que se expande cada año y 100% digital. ¿Qué queremos que seas capaz de hacer? • Ser una máquina freak en campañas de Adwords., • Optimizar estas campañas., • Capacidad para analizar palabras clave., • Montar campañas en Display., • Montar campañas en Google Shopping., • También que audites cuentas de clientes; para hacer propuestas., • Buen interlocutor para explicarle a los clientes qué pasa con su negocio., • Social Paid: montar y ejecutar campañas de social (en cualquier red social)., • Entender de funnels de conversión., • Amazon Ads: petarlo en Amazon a nivel publicitario., • Programática., • Realizar experimentos (split, test A/B, redirect)., • Automatización de procesos (Make, Zappier)., • Experiencia en comercio electrónico (importante). ¿Qué herramientas tienes que manejar? • Google Adwords., • Facebook Business Manager., • Google Analytics., • Excel., • CRO tools., • Looker studio., • Make - Zappier, • Chat GPT - Gemini ¿Qué idiomas tienes que hablar? El 30% de nuestros clientes son extranjeros, así es que tienes que hablar inglés. ¿Qué ofrecemos? Ambiente laboral bueno. Flexibilidad total (sólo venimos un día a la semana a la oficina). Formación continua. El día de tu cumple, vacaciones. Navidades, vacaciones. Salario: según valía y experiencia (buscamos 3 años mínimo).

Estamos en plena búsqueda de un Responsable de Ventas Digital!. Si dominas el ecosistema digital, sabes trabajar con CRM y te motivan los retos comerciales…. WhatsApp Business, redes sociales, chat web y formularios digitales.

BaseLine Aviation Services is seeking an EASA B1s CRJ 900/1000 Licensed Engineer for an exciting ongoing contract based in Madrid, Spain . This is a line maintenance position. Any other duties as requested by the Shift Leader. Candidates must be up-to-date on type CRJ 900/1000 with valid continuation training. Work Eligibility : Must hold an EU passport or a valid EU work visa to be eligible. Flights and Accommodation : Provided for each rotation. Please apply with your CV for a confidential chat.

Senior Talent Acquisition Partner - Spanish Speaking Hybrid in Madrid Fixed Term Contract - 6 months We’re hiring a Talent Acquisition Partner to support our client, hiring across EMEA. It's a broad role covering go-to-market and sales roles. This is a Hybrid role with some office time in Madrid (3 days per week). You’ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this Enterprise client. What You’ll Do: Own end-to-end hiring across several key business areas Manage the data as we hire, looking for more than just activity - helping managers make better decisions Build trusted partnerships with hiring managers Source top talent through creative and strategic methods Deliver a seamless, high-quality candidate experience Drive continuous improvement in how we hire Help build out recruitment strategies that will support hiring over the next 12 to 24 months What You Bring: 5+ years in full-cycle recruitment Confident working independently and managing stakeholders Hands-on sourcing experience across passive and active talent pools Driven, adaptable, and outcomes-focused Build real Trust with our client Let’s Talk! This is a fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let’s chat!

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Senior Platform Engineer do at Busuu? At Busuu, we’re building technology that helps millions of people learn languages every day. We’re looking for a Senior Platform Engineer to help us design, scale, and improve the infrastructure that powers our platform. You’ll be part of a team focused on reliability, automation, and observability — enabling our engineers to deliver faster and with confidence. What You’ll Do • Build and scale reliable cloud infrastructure. preferably in AWS (experience with Google Cloud is also great)., • Operate and optimise Kubernetes clusters at scale., • Improve observability across systems using OpenTelemetry and New Relic., • Automate infrastructure and deployments with Terraform, Terragrunt, and GitOps (ArgoCD)., • Design and evolve secure, scalable network architectures across multiple environments., • Collaborate on CI/CD pipelines (GitHub Actions) and contribute to improving developer experience., • Participate in our on-call rotation, ensuring reliability and quick incident response. What makes a great Senior Platform Engineer at Busuu? • A solid foundation in cloud infrastructure, Kubernetes, and Infrastructure as Code., • Hands-on experience with monitoring, tracing, and logging., • Strong understanding of networking principles, routing, and connectivity in cloud-native architectures., • Programming or scripting skills (Python preferred)., • Familiarity with databases (MySQL/PostgreSQL, MongoDB, Redis) and Kafka or similar event systems., • A problem-solving mindset, comfortable taking ownership and learning new things on the fly. Nice to have • Experience supporting AI/ML workloads (model deployment, scalability, observability)., • Expertise in database performance tuning., • Experience working remotely in distributed teams. At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave, • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What Happens Next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our recruiter about your experience and the role, • Culture fit interview - On-site or video call with the Engineering Manager, • Technical questions - Technical call with the team, • Technical test - We will send you a technical test to complete in your time, • Coding review - Technical interview and task review with the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. xcskxlj This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Senior Business Development Manager do at Busuu? Due to our growth overall and some exciting wins in the French region, we are looking to hire a dedicated Senior Business Development Manager, to engage with high potential clients both virtually and face-to-face. You’ll conduct meetings booked by the SDR team, follow up and of course close business in French-speaking countries. We’d expect you to have the experience to help coach the more junior members of the team but also come with a growth mindset. Responsibilities • Deliver on business goals, • Accurately forecast your deals while managing your pipeline appropriately, • Build strong insights on the needs of target customers and work with product team to adapt Busuu value offering, • Identify emerging trends in the local corporate language market and build good awareness of the competitive environment, • Represent the firm in local trade fairs, conferences and events Essential Skills & Experience • Fluency in French and English languages, • Extensive experience in B2B SaaS sales and proven track record of closing deals with contract value of €200k+, • Excellent presentation skills, • Proven ability to build a pipeline and create qualified opportunities through various channels by engaging decision-makers, • Knowledge of corporate L&D landscape in France Bonus Skills & Experience • Additional European Language, • Experience in Ed-tech or selling to L&D/Training/HR professionals, • Proficient in using MEDDPICC, • Hubspot experience At Busuu we want to ensure that you have access to some great benefits: • Our centrally located offices are well-equipped with free breakfast, plenty of snacks, fresh fruit, and free dinner of your choice if you need to stay late, • Busuu offers a great Private Health Insurance scheme, • There is a personal training budget just for you, so you can learn more in your field to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave, • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Friday socials, quarterly team, and company events What happens next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our team about your experience and the role, • Interview - With the Hiring Manager, • Case Study - At home case study to show off your skills, • Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. xcskxlj This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.

BaseLine Aviation Services is seeking an EASA B1s CRJ 900/1000 Licensed Engineer for an exciting ongoing contract based in Madrid, Spain. This is a line maintenance position. La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. Role & Responsibilities: • Responsible for carrying out maintenance tasks as required., • Maintain a high standard of work in all tasks., • Complete the appropriate documentation., • Comply with all company policies, procedures, rules, and relegations., • Maintain a safe and clean working environment., • Any other duties as requested by the Shift Leader. Requirements: • Current Type Rating: Candidates must be up-to-date on type CRJ 900/1000 with valid continuation training., • Documentation: Logbooks and recent approvals are mandatory. Once approved, A1 form is also required., • Work Eligibility: Must hold an EU passport or a valid EU work visa to be eligible. What We Offer: • Excellent Pay: Apply with CV for more information on the rate., • Flights and Accommodation: Provided for each rotation., • Hours: 10-12 hours per day., • Fixed Rotation Schedule: 14-15 days on, followed by 14-15 days off, offering a balanced work-life routine. xcskxlj Please apply with your CV for a confidential chat.

Deliver exceptional customer support through phone, email, chat, and digital channelsLog and manage all interactions within our systems, meeting SLA and quality standardsCollaborate with Team Leaders, support teammates, and attend regular meetingsRepresent the brand spirit in every interaction — c

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

Assisting customers via live chat, telephone, and email , depending on business needs Participating in training programs to ensure service quality and professional development Analyzing customer interactions to optimize performance Using a variety of software and back-office tools Contributing to sp

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

Conocimiento Técnico Imprescindible Experiencia y conocimiento en implementación, administración y optimización de soluciones CX de Contact Center on premise y cloud: On Premise: Genesys Engage On Premise (versiones 8. Desarrollo y configuración de widget para Chat Bot Conversacional , con

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

Your tasks will include: Handle incoming customer inquiries from the Dutch market via phone, email, and chat Provide excellent customer service and guide customers to the best solutions Follow up on quotes and support long-term customer relationships Actively contribute to the growth and development

Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction ��

FUNCIONES Y RESPONSABILIDADES Responder y resolver consultas de los clientes a través de múltiples canales (teléfono, correo electrónico, chat), ofreciendo un servicio excepcional de forma constante. Buscamos una persona clave, generalista y muy operativa, que asuma desde el inicio el nuevo depa

We are looking for dynamic individuals who can effectively communicate with our Finnish-speaking clients and contribute to our mission of providing exceptional service. Provide excellent support to Finnish-speaking clients through various communication channels, including phone, email, and chat. Flu

Provide timely and effective technical support to Google Cloud Platform customers via multiple channels (email, chat, phone) Troubleshoot and resolve customer issues related to GCP services, infrastructure, and applications Analyze customer problems systematically and develop comprehensive solutions

Manejo de reservas y solicitudes de clientes dentro de los tiempos estipulados Atención al cliente vía teléfono, e-mail, sistemas de reservas y chat.

About the Role We are expanding our Customer Support team and looking for a native or fluent Italian speaker ready to deliver exceptional service across phone, chat, and email. What We Offer Competitive salary and performance bonuses Full relocation package (flight and accommodation assistance) Paid

What You’ll Do Communicate with customers professionally via phone, email, and chat Resolve product, account, or service-related inquiries Provide consultative support or sales guidance (role dependent) Document interactions accurately in internal systems Work closely with international teams -Wha