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We are seeking a customer-oriented Support Agent who is bilingual in Spanish and English, with strong communication skills in both languages. The ideal candidate will be responsible for delivering exceptional customer service to our Spanish-speaking clients via phone, email, and chat. This role requires strong communication skills, problem-solving abilities, and a deep commitment to customer satisfaction in a fast-paced forex environment. Key Responsibilities: • Provide top-tier customer support to Spanish-speaking clients regarding forex trading, accounts, and transactions via phone, email, and chat., • Address customer inquiries, concerns, and issues promptly and professionally, ensuring a positive experience at all stages of the trading process., • Troubleshoot and resolve forex-related issues, including account inquiries, transaction issues, platform navigation, and trade execution., • Document customer interactions and maintain accurate records in the CRM system to track issues and resolutions., • Collaborate with internal teams, such as technical support and account management, to escalate complex trading or platform issues and ensure swift resolution., • Assist customers with information about forex products, platform usage, account management, deposits, withdrawals, and other related services., • Follow company policies, industry regulations, and compliance standards to ensure a high level of service and legal adherence., • Identify opportunities to enhance customer satisfaction and provide valuable feedback to management for service improvements., • Meet or exceed performance metrics, including response time, resolution rate, and customer satisfaction. Requirements: • Native or fluent command of Spanish, both written and spoken., • Fluency in English, both written and spoken., • Previous experience in customer service, support, or a related field, within the financial or forex services industry., • Excellent verbal and written communication skills, with the ability to explain complex forex concepts in simple terms., • Strong problem-solving and critical-thinking abilities, especially in the context of financial transactions, forex trading platforms, and account management., • Ability to manage multiple customer interactions simultaneously and prioritize tasks effectively in a high-paced environment., • Proficiency in using customer support software, CRM systems, and communication tools., • Patience, empathy, and a customer-first attitude, especially when dealing with financial and trading-related concerns., • Ability to work flexible shifts, including weekends and holidays, if required. What We Offer • Competitive Remuneration Package., • Opportunity to join a dynamic, collaborative, and forward-thinking team, • Clear career progression and professional development opportunities

Role Overview: As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness. Key Qualifications • Spanish Proficiency: Ability to read and write in English with a high degree of comp, as English is the focus language for this project., • Personal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment., • Schedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team., • Exceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality., • Creative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities., • Strong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections., • Meticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and overnarrating., • Excellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers., • Feedback: Ability to provide constructive feedback and detailed annotations., • Communication: Excellent communication and collaboration skills., • Independence: Self-motivated and able to work independently in a remote setting., • In this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. Your day-to-day work will involve:, • Designing and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences., • Evaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied., • Analyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations., • Assessing Integration quality to ensure personal data is woven naturally into the response without robotic "overnarrating"., • Rigorously evaluating and stack-ranking two model responses side-by-side (SxS) to determine which is overall more helpful, easy to use, and enjoyable., • Writing clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation., • Extracting and verifying "Debug Info" from the model to confirm that chat summaries and data sources were properly utilized., • BS/BA degree or equivalent experience in a relevant field (e.g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field)., • Commitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST. (We have 2 options of time commitment: 30 hrs/week or 40 hrs/week), • Engagement type: Contractor

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: • Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas., • Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads., • Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: • 3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito., • Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle., • Habilidad para cerrar ventas y alcanzar metas de ventas establecidas., • Fuertes habilidades de comunicación verbal y escrita., • Orientación a los detalles y capacidad para gestionar múltiples tareas., • Mentalidad orientada a resultados y pasión por los retos., • Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies., • 5+ years of experience with Python., • 3+ years of experience with React, including State Management libraries like MobX, redux., • Extensive hands-on experience with MongoDB and MySQL at an expert level., • Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems., • Experience both with AWS and Azure, • Ability to understand the pros and cons of different architecture decisions and choose the best option., • Experience scaling services to millions of users., • Understands the complexity of web technology, constraints, UI/UX., • Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage., • Lead the design, development, and maintenance of complex Python applications., • Collaborate with product management and other stakeholders to define technical requirements and deliverables., • Write clean, efficient, and self-documented code., • Implement automation tests., • Participate in code reviews to ensure code quality and maintainability., • Monitor application performance and provide optimization recommendations., • Stay up to date with the latest technologies and industry trends., • Drive the continuous technological improvement process.

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance. Responsabilidades: • Profesional con experiencia en implementación, configuración técnica e integración de soluciones de contact center sobre Genesys Cloud CX, participando en proyectos de despliegue, evolución o soporte avanzado en entornos corporativos. Requisitos principales: • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS)., • Certificaciones Valoradas, • Genesys Cloud Certified Associate, • Genesys Cloud Professional Certification (GCX-GCP) ¡Esperamos tu postulación!

ABOUT apeirum helps ambitious companies overcome delivery bottlenecks by providing high-performing engineering teams in Spain and pairing them with expert digital product design. We specialize in scalable nearshore engineering teams, UX/UI design, and practical AI solutions to support real workflows. Our focus is on fast, efficient, and modern implementation processes, emphasizing clear communication, product understanding, and ownership. With multilingual expertise, we deliver custom solutions to drive confidence, efficiency, and long-term success for our clients. Currently we're seeking support with one of our clients, an innovative start-up to build the factories of tomorrow. They’re redefining “smart” for manufacturing SMEs with Industrial IoT, Data, AI and cloud—moving from visibility, to optimization, to LLM-powered agents that continuously improve production. In this position you’ll build LLM-based workflows and agentic features for real factories: ship clean services in Python/C#, wire up retrieval (embeddings + vector/hybrid search), add tool/function calling so models can act, and iterate with domain experts. We value self-driven engineers who communicate transparently (“I don’t know yet—can we figure it out together?” beats over-promising). Location: Spain (remote-first). Preference for North of Spain (Galicia, Asturias, Cantabria, Basque Country). No profiles outside Spain. Occasional travel to Switzerland. Process: Intro → team chat → tech deep-dive → short practical → final chat. YOUR TASKS • Build services & APIs in Python and C# (.NET), integrating with IoT/ERP/MES and cloud components (Azure preferred)., • Design & implement LLM workflows and agents: tool/function calling, retrieval pipelines, prompt/JSON orchestration, and safe control flow (graphs/state)., • Own quality end-to-end: tests, reviews, CI/CD, telemetry, tracing/logging; guardrails and simple evals; keep things observable and debuggable., • Evaluate AI in production: add offline/online evaluation, benchmarks, and safety checks; measure value, not just accuracy., • Collaborate transparently: give realistic estimates, surface risks early, and ask for help when needed., • Continuously improve: iterate with domain experts to turn prototypes into stable, maintainable services. In your first 90 days you might: • Ship a small Python or C# service that talks to an ERP/MES., • Launch an agentic workflow (2 tools, JSON I/O) with retries, tracing/metrics, lightweight evals & guardrails., • Productionize (CI/CD, auth, alerts); add knowledge access only if needed (RAG or deterministic) and track value (success rate, p95). WHAT YOU'LL BRING • 3–5 years of software engineering experience (or equivalent impact)., • Proven hands-on experience with Claude Code in production or advanced prototyping environments., • Strong orchestration mindset: ability to design systems, workflows, and AI-driven processes by coordinating tools, agents, and engineers — going beyond pure feature implementation., • Actively explores emerging technologies and AI advancements, evaluates their practical relevance, and drives structured adoption within the team., • Strong Python and C#/.NET skills; you’ve built and shipped APIs/services., • You’ve shipped at least one LLM product or serious POC (cloud or open-source models)., • Experience with at least one LLM orchestration framework (e.g., LangGraph/LangChain—others welcome)., • Solid with datastores (SQL/NoSQL) and event/streaming basics., • Hands-on with RAG and a vector/hybrid search backend (e.g., Postgres/pgvector, Qdrant/Weaviate, Elasticsearch/Azure AI Search)., • Solid with SQL (schemas, migrations); working knowledge of NoSQL/event/streaming basics., • Cloud & containers: Docker; CI/CD (GitHub Actions/Azure DevOps); basic Kubernetes/Azure or willingness to learn quickly., • Mindset: self-driven, outcome-oriented, and radically transparent in communication., • Language: English (min. C1) Nice to have: • Industrial/edge exposure (OPC UA, MQTT), queues/streams, or time-series data., • ML engineering basics (PyTorch/TensorFlow), feature stores, data pipelines., • Observability (OpenTelemetry, Grafana), security, and role-based access in data/AI systems. HOW WE WORK (AND WHY IT'S FUN) • AI‑first, pragmatism‑driven: Use AI where it makes a real difference; use classic engineering where it’s better., • Small team, big ownership: You’ll have autonomy, clear goals, and direct impact on customers., • Real industry impact: Your code helps reduce waste, save energy, and make factories more resilient. READY TO MAKE AN IMPACT? We’re looking for someone who thrives in a fast-paced, innovation-driven environment — someone adaptable, curious, and ready to solve real problems with smart, modern tools. If that sounds like you, we’d love to hear your story. Send your CV and 1–2 links (GitHub, demo, or brief write-up of an LLM workflow you built).

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! 👉 ¿Cuáles serán tus funciones? 👈 • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. 📌 ¿Qué ofrecemos? 📌 • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua, • Posibilidades reales de crecimiento

En TRS Staffing Solutions estamos buscando un/a Administrador/a Linux ➡️ Funciones: • Experiencia en distribuciones de Linux (Oracle, Red Hat, Suse, etc.)., • Gran conocimiento de scripting (cualquiera)., • Dominio de herramientas de automatización, por ejemplo, Ansible., • Conocimientos de administración de Linux en el entorno virtual., • Administración de servicios Linux: LVM, LDAP, NFS, NTP, Cron, etc., • Monitoreo del rendimiento: CPU, memoria, I/O, red., • Análisis y resolución de incidencias de sistema., • Automatización mediante scripts (Shell, Korn, Bash)., • Capacidad para trabajar bajo presión y gestionar situaciones críticas. ➡️ ¿Que ofrecemos? • Contrato indefinido con nosotros, prestando los servicios al cliente., • Horario: lunes a viernes jornada partida de 8h a 17h., • Salario: según experiencia., • Cualquier duda puedes comentar por chat. Somos una empresa de igualdad de oportunidades que reconoce el valor de una fuerza laboral diversa. Todos los individuos cualificados serán considerados para el puesto sin importar su raza, color, edad, orientación sexual, identidad de género, religión, origen nacional, discapacidad o cualquier otra condición protegida por la ley.

En Grupo Aubay buscamos un perfil TypeScript / JavaScript para participar en el diseño y desarrollo de agentes conversacionales en tiempo real, trabajando con arquitecturas modernas, flujos de baja latencia y sistemas orientados a eventos. Funciones principales • Diseño e implementación de agentes conversacionales en tiempo real mediante un framework declarativo basado en componentes., • Desarrollo de la lógica del agente, gestión de estados, manejo de eventos y flujos de orquestación., • Construcción y mantenimiento de servicios en TypeScript y componentes tipo SDK reutilizables., • Optimización de flujos de trabajo en tiempo real para interacciones de voz y chat de baja latencia., • Colaboración con equipos de Producto, IA/ML y Plataforma en la evolución del framework del agente., • Desarrollo de código limpio, probado y productivo., • Supervisión y mejora de la fiabilidad, observabilidad y rendimiento de los sistemas., • Participación en decisiones de arquitectura y definición de buenas prácticas. Requerimientos • Más de 2 años de experiencia con TypeScript / JavaScript en entornos productivos., • Experiencia en sistemas en tiempo real: arquitecturas basadas en eventos, streaming y baja latencia., • Conocimiento de paradigmas declarativos o basados en componentes (React o similares)., • Experiencia en programación asíncrona, concurrencia y gestión de estados., • Buenas prácticas en diseño de APIs y componentes modulares y reutilizables., • Experiencia con Git, pipelines CI/CD y entornos cloud., • Buen nivel de inglés. Se ofrece • Contrato indefinido., • Proyecto estable y de largo recorrido., • Modalidad 100% remota., • Horario: L-J de 8:00 a 18:00 y V de 8:00 a 14:30h., • Formación continua y retribución variable., • Buen ambiente de trabajo y equipos multidisciplinares. Si estás interesado/a y crees que puedes encajar en la oferta, no dudes en inscribirte. ¡Te esperamos!

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our ___ round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Start contributing to the codebase with the guidance of experienced team members In the first 3 months: • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Participate in code reviews and help maintain our engineering standards In the first 6–12 months: • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • Mentor other engineers and share expertise in automation, data modeling, and scalability Teams we’re hiring for Core Equity — Owns the foundational logic that powers Ledgy’s equity engine. Every equity-related event such as issuing shares, creating new pools, or adjusting ownership — generates transactions. This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Workflows & Automation — Focuses on automating complex equity workflows and integrating with third-party services, including the trading exchange. The team builds systems that help company admins efficiently onboard and offboard employees, automate equity grants and terminations, and enable employees to sell their shares seamlessly once vested. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. The team manages large, complex datasets and ensures reporting is accurate, performant, and reliable across jurisdictions and company structures. Their work powers the insights companies and auditors rely on for decision-making and transparency. The job is a good fit if: • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • You take pride in creating robust, tested solutions for critical business operations Being part of Ledgy means: • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. Our tech stack: We have a modern, cohesive stack that lets us move fast while maintaining quality: • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions The interview process: • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

Role Overview: As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness. Key Qualifications Spanish Proficiency: Ability to read and write in English with a high degree of comp, as English is the focus language for this project. Personal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment. Schedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team. Exceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality. Creative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities. Strong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections. Meticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and overnarrating. Excellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers. Feedback: Ability to provide constructive feedback and detailed annotations. Communication: Excellent communication and collaboration skills. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection. Description: In this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. Your day-to-day work will involve: Designing and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences. Evaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied. Analyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations. Assessing Integration quality to ensure personal data is woven naturally into the response without robotic "overnarrating". Rigorously evaluating and stack-ranking two model responses side-by-side (SxS) to determine which is overall more helpful, easy to use, and enjoyable. Writing clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation. Extracting and verifying "Debug Info" from the model to confirm that chat summaries and data sources were properly utilized. Maintaining strict data hygiene by deleting evaluation conversations to prevent them from polluting your future chat history. Education & Experience BS/BA degree or equivalent experience in a relevant field (e.g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field). Experience in data annotation, AI quality evaluation, content moderation, or a related role is strongly preferred. Offer Details: Commitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST. (We have 2 options of time commitment: 30 hrs/week or 40 hrs/week) Engagement type: Contractor

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. Participate in architecture discussions around scaling workflows, data models, and integrations Work alongside other engineers to implement robust, reliable data flows Collaborate with Product and Design to deliver polished, user-centric experiences Mentor other engineers and share expertise in automation, data modeling, and scalability This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. You have 7+ years of experience working as a Software Engineer You enjoy tackling complex financial data transformations and compliance requirements You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend You are excited to work with React, NodeJS, and MongoDB You take pride in creating robust, tested solutions for critical business operations Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country. We make space for your own professional development, with a generous yearly learning & development budget. For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. We have a modern, cohesive stack that lets us move fast while maintaining quality: TypeScript Frontend: React, Tailwind CSS, tRPC Backend: tRPC, Node.js, MongoDB Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. Participate in architecture discussions around scaling workflows, data models, and integrations Work alongside other engineers to implement robust, reliable data flows Collaborate with Product and Design to deliver polished, user-centric experiences Mentor other engineers and share expertise in automation, data modeling, and scalability This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. You have 7+ years of experience working as a Software Engineer You enjoy tackling complex financial data transformations and compliance requirements You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend You are excited to work with React, NodeJS, and MongoDB You take pride in creating robust, tested solutions for critical business operations Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country. We make space for your own professional development, with a generous yearly learning & development budget. For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. We have a modern, cohesive stack that lets us move fast while maintaining quality: TypeScript Frontend: React, Tailwind CSS, tRPC Backend: tRPC, Node.js, MongoDB Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job . We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : Excellent command of German Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch) Professional level of English Main responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core skills/experience : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : Fully remote position in Spain Competitive Salary of EUR 25,000-30,000 OTE Permanent contract 10% discount on all the company’s products Languages Courses Medical insurance Our recruitment process? Step 1: Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Manager and HR Manager

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. Participate in architecture discussions around scaling workflows, data models, and integrations Work alongside other engineers to implement robust, reliable data flows Collaborate with Product and Design to deliver polished, user-centric experiences Mentor other engineers and share expertise in automation, data modeling, and scalability This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. You have 7+ years of experience working as a Software Engineer You enjoy tackling complex financial data transformations and compliance requirements You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend You are excited to work with React, NodeJS, and MongoDB You take pride in creating robust, tested solutions for critical business operations Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country. We make space for your own professional development, with a generous yearly learning & development budget. For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. We have a modern, cohesive stack that lets us move fast while maintaining quality: TypeScript Frontend: React, Tailwind CSS, tRPC Backend: tRPC, Node.js, MongoDB Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. Participate in architecture discussions around scaling workflows, data models, and integrations Work alongside other engineers to implement robust, reliable data flows Collaborate with Product and Design to deliver polished, user-centric experiences Mentor other engineers and share expertise in automation, data modeling, and scalability This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. You have 7+ years of experience working as a Software Engineer You enjoy tackling complex financial data transformations and compliance requirements You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend You are excited to work with React, NodeJS, and MongoDB You take pride in creating robust, tested solutions for critical business operations Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country. We make space for your own professional development, with a generous yearly learning & development budget. For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. We have a modern, cohesive stack that lets us move fast while maintaining quality: TypeScript Frontend: React, Tailwind CSS, tRPC Backend: tRPC, Node.js, MongoDB Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas. Seguir un proceso de ventas efectivo y alcanzar metas de cierre establecidas. ➢ Generación de Leads: Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads. Mantener un flujo constante de oportunidades de ventas. ➢ Atención al Cliente: ~ Proporcionar un servicio al cliente excepcional, responder a preguntas y brindar información detallada sobre nuestros programas. ➢ Registro de Datos: ~ Mantener registros precisos y actualizados de todas las interacciones con los clientes en el sistema de gestión de relaciones con el cliente (CRM). ➢ Gestión de Comunicaciones Escritas: ~ Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: ~3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito. ~ Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle. ~ Habilidad para cerrar ventas y alcanzar metas de ventas establecidas. ~ Fuertes habilidades de comunicación verbal y escrita. ~ Orientación a los detalles y capacidad para gestionar múltiples tareas. ~ Mentalidad orientada a resultados y pasión por los retos. ~ Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas. Seguir un proceso de ventas efectivo y alcanzar metas de cierre establecidas. ➢ Generación de Leads: Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads. Mantener un flujo constante de oportunidades de ventas. ➢ Atención al Cliente: ~ Proporcionar un servicio al cliente excepcional, responder a preguntas y brindar información detallada sobre nuestros programas. ➢ Registro de Datos: ~ Mantener registros precisos y actualizados de todas las interacciones con los clientes en el sistema de gestión de relaciones con el cliente (CRM). ➢ Gestión de Comunicaciones Escritas: ~ Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: ~3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito. ~ Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle. ~ Habilidad para cerrar ventas y alcanzar metas de ventas establecidas. ~ Fuertes habilidades de comunicación verbal y escrita. ~ Orientación a los detalles y capacidad para gestionar múltiples tareas. ~ Mentalidad orientada a resultados y pasión por los retos. ~ Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment . This role will be part of a growing customer service operation based in Valencia , supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience , acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities Manage customer requests and incidents via phone, email, chat and other digital communication channels Deliver clear, professional and solution-oriented support to customers and service providers Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction Monitor the quality of services delivered on the platform and take appropriate action when standards are not met Apply internal procedures and service guidelines to guarantee consistency and quality Accurately record customer interactions, cases and outcomes in CRM and support tools Escalate complex or sensitive situations to senior team members when required Work closely with internal teams to ensure effective case resolution Share customer insights and recurring issues to support continuous service improvement Requirements Native French , with professional proficiency in English Minimum 3 years of experience in customer service, customer support or customer success roles Strong communication skills, both verbal and written Customer-oriented mindset with attention to detail and service quality Ability to remain calm and professional in high-pressure situations Comfortable working with digital tools, CRM systems and support platforms Interest in working in a fast-growing, technology-driven environment Spanish is a plus At Acertto Talent Linkers , we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas. Seguir un proceso de ventas efectivo y alcanzar metas de cierre establecidas. ➢ Generación de Leads: Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads. Mantener un flujo constante de oportunidades de ventas. ➢ Atención al Cliente: ~ Proporcionar un servicio al cliente excepcional, responder a preguntas y brindar información detallada sobre nuestros programas. ➢ Registro de Datos: ~ Mantener registros precisos y actualizados de todas las interacciones con los clientes en el sistema de gestión de relaciones con el cliente (CRM). ➢ Gestión de Comunicaciones Escritas: ~ Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: ~3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito. ~ Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle. ~ Habilidad para cerrar ventas y alcanzar metas de ventas establecidas. ~ Fuertes habilidades de comunicación verbal y escrita. ~ Orientación a los detalles y capacidad para gestionar múltiples tareas. ~ Mentalidad orientada a resultados y pasión por los retos. ~ Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas. Seguir un proceso de ventas efectivo y alcanzar metas de cierre establecidas. ➢ Generación de Leads: Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads. Mantener un flujo constante de oportunidades de ventas. ➢ Atención al Cliente: ~ Proporcionar un servicio al cliente excepcional, responder a preguntas y brindar información detallada sobre nuestros programas. ➢ Registro de Datos: ~ Mantener registros precisos y actualizados de todas las interacciones con los clientes en el sistema de gestión de relaciones con el cliente (CRM). ➢ Gestión de Comunicaciones Escritas: ~ Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: ~3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito. ~ Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle. ~ Habilidad para cerrar ventas y alcanzar metas de ventas establecidas. ~ Fuertes habilidades de comunicación verbal y escrita. ~ Orientación a los detalles y capacidad para gestionar múltiples tareas. ~ Mentalidad orientada a resultados y pasión por los retos. ~ Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! 👉 ¿Cuáles serán tus funciones? 👈 • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. 📌 ¿Qué ofrecemos? 📌 • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua, • Posibilidades reales de crecimiento

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance. Responsabilidades: • Profesional con experiencia en implementación, configuración técnica e integración de soluciones de contact center sobre Genesys Cloud CX, participando en proyectos de despliegue, evolución o soporte avanzado en entornos corporativos. Requisitos principales: • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS)., • Certificaciones Valoradas, • Genesys Cloud Certified Associate, • Genesys Cloud Professional Certification (GCX-GCP) ¡Esperamos tu postulación!

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance. Responsabilidades: • Profesional con experiencia en implementación, configuración técnica e integración de soluciones de contact center sobre Genesys Cloud CX, participando en proyectos de despliegue, evolución o soporte avanzado en entornos corporativos. Requisitos principales: • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS)., • Certificaciones Valoradas, • Genesys Cloud Certified Associate, • Genesys Cloud Professional Certification (GCX-GCP) ¡Esperamos tu postulación!

En Grupo Aubay buscamos un perfil TypeScript / JavaScript para participar en el diseño y desarrollo de agentes conversacionales en tiempo real, trabajando con arquitecturas modernas, flujos de baja latencia y sistemas orientados a eventos. Funciones principales • Diseño e implementación de agentes conversacionales en tiempo real mediante un framework declarativo basado en componentes., • Desarrollo de la lógica del agente, gestión de estados, manejo de eventos y flujos de orquestación., • Construcción y mantenimiento de servicios en TypeScript y componentes tipo SDK reutilizables., • Optimización de flujos de trabajo en tiempo real para interacciones de voz y chat de baja latencia., • Colaboración con equipos de Producto, IA/ML y Plataforma en la evolución del framework del agente., • Desarrollo de código limpio, probado y productivo., • Supervisión y mejora de la fiabilidad, observabilidad y rendimiento de los sistemas., • Participación en decisiones de arquitectura y definición de buenas prácticas. Requerimientos • Más de 2 años de experiencia con TypeScript / JavaScript en entornos productivos., • Experiencia en sistemas en tiempo real: arquitecturas basadas en eventos, streaming y baja latencia., • Conocimiento de paradigmas declarativos o basados en componentes (React o similares)., • Experiencia en programación asíncrona, concurrencia y gestión de estados., • Buenas prácticas en diseño de APIs y componentes modulares y reutilizables., • Experiencia con Git, pipelines CI/CD y entornos cloud., • Buen nivel de inglés. Se ofrece • Contrato indefinido., • Proyecto estable y de largo recorrido., • Modalidad 100% remota., • Horario: L-J de 8:00 a 18:00 y V de 8:00 a 14:30h., • Formación continua y retribución variable., • Buen ambiente de trabajo y equipos multidisciplinares. Si estás interesado/a y crees que puedes encajar en la oferta, no dudes en inscribirte. ¡Te esperamos!

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! 👉 ¿Cuáles serán tus funciones? 👈 • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. 📌 ¿Qué ofrecemos? 📌 • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua, • Posibilidades reales de crecimiento

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

ABOUT apeirum helps ambitious companies overcome delivery bottlenecks by providing high-performing engineering teams in Spain and pairing them with expert digital product design. We specialize in scalable nearshore engineering teams, UX/UI design, and practical AI solutions to support real workflows. Our focus is on fast, efficient, and modern implementation processes, emphasizing clear communication, product understanding, and ownership. With multilingual expertise, we deliver custom solutions to drive confidence, efficiency, and long-term success for our clients. Currently we're seeking support with one of our clients, an innovative start-up to build the factories of tomorrow. They’re redefining “smart” for manufacturing SMEs with Industrial IoT, Data, AI and cloud—moving from visibility, to optimization, to LLM-powered agents that continuously improve production. In this position you’ll build LLM-based workflows and agentic features for real factories: ship clean services in Python/C#, wire up retrieval (embeddings + vector/hybrid search), add tool/function calling so models can act, and iterate with domain experts. We value self-driven engineers who communicate transparently (“I don’t know yet—can we figure it out together?” beats over-promising). Location: Spain (remote-first). Preference for North of Spain (Galicia, Asturias, Cantabria, Basque Country). No profiles outside Spain. Occasional travel to Switzerland. Process: Intro → team chat → tech deep-dive → short practical → final chat. YOUR TASKS • Build services & APIs in Python and C# (.NET), integrating with IoT/ERP/MES and cloud components (Azure preferred)., • Design & implement LLM workflows and agents: tool/function calling, retrieval pipelines, prompt/JSON orchestration, and safe control flow (graphs/state)., • Own quality end-to-end: tests, reviews, CI/CD, telemetry, tracing/logging; guardrails and simple evals; keep things observable and debuggable., • Evaluate AI in production: add offline/online evaluation, benchmarks, and safety checks; measure value, not just accuracy., • Collaborate transparently: give realistic estimates, surface risks early, and ask for help when needed., • Continuously improve: iterate with domain experts to turn prototypes into stable, maintainable services. In your first 90 days you might: • Ship a small Python or C# service that talks to an ERP/MES., • Launch an agentic workflow (2 tools, JSON I/O) with retries, tracing/metrics, lightweight evals & guardrails., • Productionize (CI/CD, auth, alerts); add knowledge access only if needed (RAG or deterministic) and track value (success rate, p95). WHAT YOU'LL BRING • 3–5 years of software engineering experience (or equivalent impact)., • Proven hands-on experience with Claude Code in production or advanced prototyping environments., • Strong orchestration mindset: ability to design systems, workflows, and AI-driven processes by coordinating tools, agents, and engineers — going beyond pure feature implementation., • Actively explores emerging technologies and AI advancements, evaluates their practical relevance, and drives structured adoption within the team., • Strong Python and C#/.NET skills; you’ve built and shipped APIs/services., • You’ve shipped at least one LLM product or serious POC (cloud or open-source models)., • Experience with at least one LLM orchestration framework (e.g., LangGraph/LangChain—others welcome)., • Solid with datastores (SQL/NoSQL) and event/streaming basics., • Hands-on with RAG and a vector/hybrid search backend (e.g., Postgres/pgvector, Qdrant/Weaviate, Elasticsearch/Azure AI Search)., • Solid with SQL (schemas, migrations); working knowledge of NoSQL/event/streaming basics., • Cloud & containers: Docker; CI/CD (GitHub Actions/Azure DevOps); basic Kubernetes/Azure or willingness to learn quickly., • Mindset: self-driven, outcome-oriented, and radically transparent in communication., • Language: English (min. C1) Nice to have: • Industrial/edge exposure (OPC UA, MQTT), queues/streams, or time-series data., • ML engineering basics (PyTorch/TensorFlow), feature stores, data pipelines., • Observability (OpenTelemetry, Grafana), security, and role-based access in data/AI systems. HOW WE WORK (AND WHY IT'S FUN) • AI‑first, pragmatism‑driven: Use AI where it makes a real difference; use classic engineering where it’s better., • Small team, big ownership: You’ll have autonomy, clear goals, and direct impact on customers., • Real industry impact: Your code helps reduce waste, save energy, and make factories more resilient. READY TO MAKE AN IMPACT? We’re looking for someone who thrives in a fast-paced, innovation-driven environment — someone adaptable, curious, and ready to solve real problems with smart, modern tools. If that sounds like you, we’d love to hear your story. Send your CV and 1–2 links (GitHub, demo, or brief write-up of an LLM workflow you built).

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies., • 5+ years of experience with Python., • 3+ years of experience with React, including State Management libraries like MobX, redux., • Extensive hands-on experience with MongoDB and MySQL at an expert level., • Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems., • Experience both with AWS and Azure, • Ability to understand the pros and cons of different architecture decisions and choose the best option., • Experience scaling services to millions of users., • Understands the complexity of web technology, constraints, UI/UX., • Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage., • Lead the design, development, and maintenance of complex Python applications., • Collaborate with product management and other stakeholders to define technical requirements and deliverables., • Write clean, efficient, and self-documented code., • Implement automation tests., • Participate in code reviews to ensure code quality and maintainability., • Monitor application performance and provide optimization recommendations., • Stay up to date with the latest technologies and industry trends., • Drive the continuous technological improvement process.

ABOUT apeirum helps ambitious companies overcome delivery bottlenecks by providing high-performing engineering teams in Spain and pairing them with expert digital product design. We specialize in scalable nearshore engineering teams, UX/UI design, and practical AI solutions to support real workflows. Our focus is on fast, efficient, and modern implementation processes, emphasizing clear communication, product understanding, and ownership. With multilingual expertise, we deliver custom solutions to drive confidence, efficiency, and long-term success for our clients. Currently we're seeking support with one of our clients, an innovative start-up to build the factories of tomorrow. They’re redefining “smart” for manufacturing SMEs with Industrial IoT, Data, AI and cloud—moving from visibility, to optimization, to LLM-powered agents that continuously improve production. In this position you’ll build LLM-based workflows and agentic features for real factories: ship clean services in Python/C#, wire up retrieval (embeddings + vector/hybrid search), add tool/function calling so models can act, and iterate with domain experts. We value self-driven engineers who communicate transparently (“I don’t know yet—can we figure it out together?” beats over-promising). Location: Spain (remote-first). Preference for North of Spain (Galicia, Asturias, Cantabria, Basque Country). No profiles outside Spain. Occasional travel to Switzerland. Process: Intro → team chat → tech deep-dive → short practical → final chat. YOUR TASKS • Build services & APIs in Python and C# (.NET), integrating with IoT/ERP/MES and cloud components (Azure preferred)., • Design & implement LLM workflows and agents: tool/function calling, retrieval pipelines, prompt/JSON orchestration, and safe control flow (graphs/state)., • Own quality end-to-end: tests, reviews, CI/CD, telemetry, tracing/logging; guardrails and simple evals; keep things observable and debuggable., • Evaluate AI in production: add offline/online evaluation, benchmarks, and safety checks; measure value, not just accuracy., • Collaborate transparently: give realistic estimates, surface risks early, and ask for help when needed., • Continuously improve: iterate with domain experts to turn prototypes into stable, maintainable services. In your first 90 days you might: • Ship a small Python or C# service that talks to an ERP/MES., • Launch an agentic workflow (2 tools, JSON I/O) with retries, tracing/metrics, lightweight evals & guardrails., • Productionize (CI/CD, auth, alerts); add knowledge access only if needed (RAG or deterministic) and track value (success rate, p95). WHAT YOU'LL BRING • 3–5 years of software engineering experience (or equivalent impact)., • Proven hands-on experience with Claude Code in production or advanced prototyping environments., • Strong orchestration mindset: ability to design systems, workflows, and AI-driven processes by coordinating tools, agents, and engineers — going beyond pure feature implementation., • Actively explores emerging technologies and AI advancements, evaluates their practical relevance, and drives structured adoption within the team., • Strong Python and C#/.NET skills; you’ve built and shipped APIs/services., • You’ve shipped at least one LLM product or serious POC (cloud or open-source models)., • Experience with at least one LLM orchestration framework (e.g., LangGraph/LangChain—others welcome)., • Solid with datastores (SQL/NoSQL) and event/streaming basics., • Hands-on with RAG and a vector/hybrid search backend (e.g., Postgres/pgvector, Qdrant/Weaviate, Elasticsearch/Azure AI Search)., • Solid with SQL (schemas, migrations); working knowledge of NoSQL/event/streaming basics., • Cloud & containers: Docker; CI/CD (GitHub Actions/Azure DevOps); basic Kubernetes/Azure or willingness to learn quickly., • Mindset: self-driven, outcome-oriented, and radically transparent in communication., • Language: English (min. C1) Nice to have: • Industrial/edge exposure (OPC UA, MQTT), queues/streams, or time-series data., • ML engineering basics (PyTorch/TensorFlow), feature stores, data pipelines., • Observability (OpenTelemetry, Grafana), security, and role-based access in data/AI systems. HOW WE WORK (AND WHY IT'S FUN) • AI‑first, pragmatism‑driven: Use AI where it makes a real difference; use classic engineering where it’s better., • Small team, big ownership: You’ll have autonomy, clear goals, and direct impact on customers., • Real industry impact: Your code helps reduce waste, save energy, and make factories more resilient. READY TO MAKE AN IMPACT? We’re looking for someone who thrives in a fast-paced, innovation-driven environment — someone adaptable, curious, and ready to solve real problems with smart, modern tools. If that sounds like you, we’d love to hear your story. Send your CV and 1–2 links (GitHub, demo, or brief write-up of an LLM workflow you built).

En Grupo Aubay buscamos un perfil TypeScript / JavaScript para participar en el diseño y desarrollo de agentes conversacionales en tiempo real, trabajando con arquitecturas modernas, flujos de baja latencia y sistemas orientados a eventos. Funciones principales • Diseño e implementación de agentes conversacionales en tiempo real mediante un framework declarativo basado en componentes., • Desarrollo de la lógica del agente, gestión de estados, manejo de eventos y flujos de orquestación., • Construcción y mantenimiento de servicios en TypeScript y componentes tipo SDK reutilizables., • Optimización de flujos de trabajo en tiempo real para interacciones de voz y chat de baja latencia., • Colaboración con equipos de Producto, IA/ML y Plataforma en la evolución del framework del agente., • Desarrollo de código limpio, probado y productivo., • Supervisión y mejora de la fiabilidad, observabilidad y rendimiento de los sistemas., • Participación en decisiones de arquitectura y definición de buenas prácticas. Requerimientos • Más de 2 años de experiencia con TypeScript / JavaScript en entornos productivos., • Experiencia en sistemas en tiempo real: arquitecturas basadas en eventos, streaming y baja latencia., • Conocimiento de paradigmas declarativos o basados en componentes (React o similares)., • Experiencia en programación asíncrona, concurrencia y gestión de estados., • Buenas prácticas en diseño de APIs y componentes modulares y reutilizables., • Experiencia con Git, pipelines CI/CD y entornos cloud., • Buen nivel de inglés. Se ofrece • Contrato indefinido., • Proyecto estable y de largo recorrido., • Modalidad 100% remota., • Horario: L-J de 8:00 a 18:00 y V de 8:00 a 14:30h., • Formación continua y retribución variable., • Buen ambiente de trabajo y equipos multidisciplinares. Si estás interesado/a y crees que puedes encajar en la oferta, no dudes en inscribirte. ¡Te esperamos!

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies., • 5+ years of experience with Python., • 3+ years of experience with React, including State Management libraries like MobX, redux., • Extensive hands-on experience with MongoDB and MySQL at an expert level., • Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems., • Experience both with AWS and Azure, • Ability to understand the pros and cons of different architecture decisions and choose the best option., • Experience scaling services to millions of users., • Understands the complexity of web technology, constraints, UI/UX., • Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage., • Lead the design, development, and maintenance of complex Python applications., • Collaborate with product management and other stakeholders to define technical requirements and deliverables., • Write clean, efficient, and self-documented code., • Implement automation tests., • Participate in code reviews to ensure code quality and maintainability., • Monitor application performance and provide optimization recommendations., • Stay up to date with the latest technologies and industry trends., • Drive the continuous technological improvement process.

En TRS Staffing Solutions estamos buscando un/a Administrador/a Linux ➡️ Funciones: • Experiencia en distribuciones de Linux (Oracle, Red Hat, Suse, etc.)., • Gran conocimiento de scripting (cualquiera)., • Dominio de herramientas de automatización, por ejemplo, Ansible., • Conocimientos de administración de Linux en el entorno virtual., • Administración de servicios Linux: LVM, LDAP, NFS, NTP, Cron, etc., • Monitoreo del rendimiento: CPU, memoria, I/O, red., • Análisis y resolución de incidencias de sistema., • Automatización mediante scripts (Shell, Korn, Bash)., • Capacidad para trabajar bajo presión y gestionar situaciones críticas. ➡️ ¿Que ofrecemos? • Contrato indefinido con nosotros, prestando los servicios al cliente., • Horario: lunes a viernes jornada partida de 8h a 17h., • Salario: según experiencia., • Cualquier duda puedes comentar por chat. Somos una empresa de igualdad de oportunidades que reconoce el valor de una fuerza laboral diversa. Todos los individuos cualificados serán considerados para el puesto sin importar su raza, color, edad, orientación sexual, identidad de género, religión, origen nacional, discapacidad o cualquier otra condición protegida por la ley.

En TRS Staffing Solutions estamos buscando un/a Administrador/a Linux ➡️ Funciones: • Experiencia en distribuciones de Linux (Oracle, Red Hat, Suse, etc.)., • Gran conocimiento de scripting (cualquiera)., • Dominio de herramientas de automatización, por ejemplo, Ansible., • Conocimientos de administración de Linux en el entorno virtual., • Administración de servicios Linux: LVM, LDAP, NFS, NTP, Cron, etc., • Monitoreo del rendimiento: CPU, memoria, I/O, red., • Análisis y resolución de incidencias de sistema., • Automatización mediante scripts (Shell, Korn, Bash)., • Capacidad para trabajar bajo presión y gestionar situaciones críticas. ➡️ ¿Que ofrecemos? • Contrato indefinido con nosotros, prestando los servicios al cliente., • Horario: lunes a viernes jornada partida de 8h a 17h., • Salario: según experiencia., • Cualquier duda puedes comentar por chat. Somos una empresa de igualdad de oportunidades que reconoce el valor de una fuerza laboral diversa. Todos los individuos cualificados serán considerados para el puesto sin importar su raza, color, edad, orientación sexual, identidad de género, religión, origen nacional, discapacidad o cualquier otra condición protegida por la ley.

LLM – AI Quality Analyst (Personalization)Employment Type: Short-Term Contract (2 Months) Work Model: Remote Start Date: Immediate Open Positions: 50 Experience Required: Minimum 1 Year Compensation: USD $15 per hour Schedule: Full-time (30–40 hrs/week) with minimum 4-hour overlap with PSTRole OverviewWe are seeking professionals to evaluate AI-generated personalized responses. In this role, you will assess how effectively AI uses contextual and personal data to deliver relevant, accurate, and helpful responses. This position combines analytical evaluation with creative prompt design to test personalization quality.Key ResponsibilitiesDesign and execute multi-turn conversational prompts based on personal contextEvaluate AI-generated responses for accuracy, relevance, and personalization qualityCompare model responses side-by-side (SxS) and rank effectivenessIdentify grounding issues, incorrect inferences, or misleading outputsAssess integration of personal data for natural and helpful responsesProvide structured feedback and annotations to improve AI performanceMaintain strict data handling and confidentiality standardsEnsure evaluation data hygiene and compliance with project guidelinesRequired QualificationsHigh proficiency in reading and writing EnglishMinimum 1 year experience in customer support, content moderation, AI evaluation, or similar roleStrong analytical thinking and decision-making abilityExperience evaluating nuanced or ambiguous digital contentWillingness to use primary personal Google account with enabled data sourcesFull-time availability with PST time zone overlapReliable laptop/desktop and stable internet connectionAbility to work independently in a remote environmentPreferred BackgroundExperience in data annotation, AI quality evaluation, or content reviewFamiliarity with digital support environments (chat, email, platforms)Experience handling escalations or customer-facing quality review tasksBachelor’s degree (BS/BA) or equivalent experience in a relevant analytical fieldKey SkillsPersonalization quality evaluationPrompt design and conversational testingAnalytical reasoning and structured feedback writingAttention to detail and quality judgmentClear written communicationOffer DetailsContractor engagement (2 months)30 or 40 hours per week optionsMinimum 4 hours daily overlap with PSTGlobal 24-hour operations teamSelection ProcessJob Interest FormOnline Assessment (complete within 24 hours)Pre-onboarding discussion

Importante empresa de consultoría en tecnología busaa un/a Especialista en Genesys Cloud para sumarse a un importante proyecto con un cliente de Seguros de forma Freelance . ¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. Responsabilidades : • +2 trabajando con Genesys Cloud CX en implementación o soporte técnico, participando en proyectos end-to-end, idealmente en sectores regulados (seguros, banca, servicios financieros)., • Conocimientos Técnicos Clave:, • Diseño y configuración de flujos IVR/URA en Genesys Architect., • Configuración de colas, ruteo omnicanal (voz, email, chat, mensajería)., • Administración de usuarios, roles y permisos., • Integraciones mediante APIs REST de Genesys Cloud., • Configuración de telefonía VoIP y Edge., • Workforce Management y Quality Management., • Deseable: experiencia en entornos cloud (AWS). xcskxlj, • Certificaciones Valoradas, • Genesys Cloud Certified Associate

Customer Support Specialist for MediaMarktSaturn in Spain, providing digital support to customers via chat and video.Requires tech passion, sales experience, and communication skills.

This role involves leading the development of voice and chat agents, ensuring seamless user experiences.