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We are looking for someone who understands that social media is no longer just a publishing channel. Support the development and implementation of the social media strategy across several brands within Minor Hotels Europe & Americas. Develop and support social-first content ideas, formats and storyt

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

En The New Society buscamos incorporar una persona para nuestro equipo de Wholesale Administration , que será responsable de dar soporte y seguimiento diario a nuestras cuentas wholesale internacionales, garantizando un excelente nivel de servicio al cliente y una gestión eficiente de los procesos administrativos. Responsabilidades Gestión y seguimiento diario de las cuentas wholesale. Atención al cliente y resolución de incidencias. Coordinación de envíos junto con nuestro almacén. Gestión y emisión de facturación. Seguimiento de cobros y pagos. Coordinación con los equipos de Ventas, Producción, Logística y Finanzas. Mantenimiento y actualización de información en Odoo y otras herramientas internas. Apoyo administrativo al departamento comercial. Requisitos Experiencia previa en un puesto similar dentro de una marca de moda con un importante negocio wholesale internacional . Imprescindible dominio de Excel . Experiencia trabajando con Odoo (muy valorable). Nivel alto de inglés (oral y escrito). Persona organizada, resolutiva y con gran atención al detalle. Orientación al cliente y capacidad para gestionar múltiples prioridades. Qué ofrecemos Formar parte de una marca internacional en pleno crecimiento. Incorporación a un equipo joven, dinámico y apasionado por la moda. Oficinas en Madrid. Modelo de trabajo presencial con posibilidad de 2 días de teletrabajo por semana . Si crees que encajas con este perfil, nos encantaría conocerte. Apúntate a esta oferta o escribe un correo con tu CV y carta de motivación a operations@wearethenewsociety.com

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Qualifications: SHIPBOARD Employment Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment. Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin). Good working knowledge of Microsoft applications, Fidelio and hotel operating systems. Proactive approach to problem solving. Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts. Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship. Coordinates, organizes and supervises the front office operation. Displays a full and comprehensive knowledge of the ships facilities, ports of call and services. Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Madrid Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL) , we design and manufacture technology that makes electric power safer, more reliable, and more economical . Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy , SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do Provide world-class customer care to both internal and external customers. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications. Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis. Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems. Own customer feedback tracking and driving to customer satisfaction. Initiate process improvement suggestions and lead in implementation. Other duties as assigned. What You Bring Minimum 3 years of customer service experience Degree in business or related field or related operations experience Languages: Spanish Fluent, French Fluent and English Fluent Strong computer skills ERP or CRM tools experience Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. Competitive salary and an excellent benefits package. Top‑tier medical and dental, insurance. Restaurant tickets and wellness benefits. Development opportunities, including tuition assistance and internal growth programs. A people‑first culture where your work truly matters.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

Atención al Cliente con Alemán - Estable | Madrid (Vallecas) ¿Te apasiona ayudar a las personas y crear experiencias excepcionales? ¡Esta oportunidad es para ti! Únete a un equipo dinámico y multicultural en Madrid (Vallecas) y desarrolla tu carrera en un entorno donde podrás crecer, aportar ideas y marcar la diferencia. Tu misión Formarás parte del equipo de atención al cliente y te encargarás de: ✅ Resolver dudas e incidencias en tiempo real (teléfono, email, chat y herramientas internas) ✅ Gestionar tickets en CRM, garantizando calidad y trazabilidad ✅ Realizar seguimiento proactivo hasta la resolución ✅ Identificar mejoras y optimizar procesos Qué buscamos ✔️ Experiencia en atención al cliente y gestión de incidencias ✔️ Valorable experiencia en logística, transporte o e-commerce ✔️ Nivel C1 de alemán y C1 de español ✔️ Incorporación inmediata Qué ofrecemos Contrato estable Jornada de 39h semanales (09:30–18:30, un día 10:30–19:30) Trabajo presencial en Vallecas (Madrid) Salario: 24.710 € brutos/año Incorporación inmediata Además: ✨ Ambiente dinámico y multicultural ✨ Formación inicial y continua ✨ Posibilidades de desarrollo profesional Si buscas estabilidad, aprendizaje continuo y un entorno donde aportar valor… ¡Queremos conocerte! Apúntate y envíame tu CV por email: laura.penaanglada@adecco.com

Descripción Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España , junto a la experiencia de Golden Soft , ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. Tu misión Con el fin de reforzar el Departamento de Atención al Cliente , en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. ¿Qué harás? Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión. Atención al cliente a través de diferentes canales (teléfono, chat, email). Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir. Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software. Seguimiento de las posibles incidencias para garantizar su resolución. Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software. Realización de pruebas básicas para verificar el correcto funcionamiento del software. ¿Cómo te imaginamos? Posees un FP o Grado universitario , preferiblemente en áreas administrativas, contables o empresariales . Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones. Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes. Destacas por tu capacidad de aprendizaje , curiosidad y actitud proactiva. Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B. Interés o conocimiento en facturación, contabilidad o gestión administrativa Puntos extra Experiencia previa en asesoría/gestoría. Has trabajado en entorno Startup. Conocimientos en contabilidad, facturación, gestión fiscal y nóminas. Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. Qué ofrecemos Contrato indefinido a jornada completa. Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem. Desarrollo profesional real en una empresa tecnológica en plena expansión. Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente. Participación en proyectos estratégicos donde tu criterio y propuestas cuentan. Trabajo híbrido. NUESTROS VALORES Nuestros valores Iniciativa – Impulsamos la acción y la propuesta de mejoras. Inclusión – Fomentamos un entorno diverso y colaborativo. Innovación – Buscamos nuevos retos y apostamos por la evolución constante. Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email. • Handle Level 1–2 technical incidents and service-related queries. • Register and follow up customer cases using CRM and ticketing systems. • Deliver high-quality customer experience in Portuguese, English, and Spanish. • Escalate complex cases following internal procedures and quality standards. • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one. • Full-time schedule (39h/week). • Monday to Friday shifts between 9:00 and 19:00. • Hybrid model: - 3 days on-site in Madrid - Remote work on Mondays and Fridays • Competitive salary: 22,000 – 23,000 € gross/year. • Paid training during working hours. • Career development opportunities within Foundever. • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level. • Advanced English and Spanish (C1 or higher). • Customer-oriented mindset and strong communication skills. • Interest in technical support and premium customer experience. • Ability to work with digital tools and structured processes. • Based in Madrid or willing to relocate. About Foundever Foundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? Estudios mínimos FP Grado medio/superior Ofimática a nivel usuario. Experiencia de teleoperador/a. Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros. Manejo básico de herramientas informáticas. Capacidad de aprendizaje. Seguimiento de procedimientos. Responsabilidad y puntualidad. Orientación al cliente. Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? Tipo de contrato: Temporal 4 meses. Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas. Interesante retribución variable (5%) por consecución de objetivos. Jornada intensiva del 75,5% (6 horas de 9:00-15:00). Convenio Contac Center Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público Formación a cargo de la Compañía. Posibilidad de desarrollo profesional. Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

Este rol te permitirá impulsar la calidad, la eficiencia y la experiencia del cliente en un área clave de la compañía, ayudando a que cada interacción cuente y marque la diferencia. Te incorporarás a un equipo cercano, colaborativo y con ganas de mejorar cada día, donde tu capacidad de organización y visión de servicio tendrán un impacto directo. Beneficios del puesto ✅ Contrato indefinido desde el primer día Para que puedas construir tu futuro con estabilidad y una relación a largo plazo. ✅ Horario equilibrado y respetuoso con tu vida personal Lunes a jueves de 9 a 18h, viernes y meses de julio y agosto jornada intensiva. Habrá semanas con flexibilidad horaria adaptada a la carga de trabajo. ✅ Teletrabajo 2 días por semana A partir del 3º mes, para ayudarte a conciliar y trabajar con mayor autonomía. ✅ Ubicación cómoda en Majadahonda Un entorno accesible, tranquilo y pensado para trabajar con foco. ✅ Retribución competitiva Salario fijo a partir de 27k + variable del 10% ligado a resultados y KPIs reales del área. ✅ Aprendizaje continuo y visión estratégica Participarás en proyectos de mejora, calidad, eficiencia y sistemas que te permitirán crecer profesionalmente. ✅ Participación directa en decisiones clave del área Serás una pieza fundamental coordinando tareas, dimensionando equipos y optimizando procesos operativos. Tu misión Tu misión será elevar el rendimiento del área de Servicio reforzando la coordinación del equipo, impulsando mejoras y garantizando una experiencia excelente para clientes, partners y equipos comerciales. Tendrás la oportunidad de transformar procesos, optimizar tiempos y convertir los datos e indicadores en un motor real para la toma de decisiones. Tus responsabilidades (todas redactadas en segunda persona y en futuro) Coordinarás las tareas del equipo (interno y externo), asegurando foco, orden y cumplimiento de objetivos. Convertirás los KPIs en insights útiles, realizando reporting nacional e internacional para impulsar mejoras. Liderarás acciones de optimización, calidad y eficiencia, involucrándote en proyectos y mejoras del área. Qué te hará tener éxito en esta posición Tu experiencia previa gestionando clientes (3–5 años) Te permitirá entender rápidamente las necesidades del área, anticiparte a incidencias y ofrecer soluciones prácticas que mejoren el servicio. Tu habilidad para coordinar equipos sin necesidad de ser manager formal Será clave para organizar tareas, dar seguimiento y mantener la motivación de un equipo de unas 10 personas, favoreciendo un clima colaborativo. Tus conocimientos en herramientas de gestión de clientes y reclamaciones Te ayudarán a tomar decisiones basadas en datos y a impulsar mejoras operativas de forma ágil. Tu visión de procesos y tu capacidad de detectar oportunidades de mejora Favorecerán la eficiencia del departamento y el cumplimiento de los objetivos anuales. Tu nivel de inglés intermedio (B2) Será útil para comunicarte con equipos internacionales y elaborar KPIs globales con claridad y seguridad. Tu formación técnica (FP I, FP II o estudios superiores) Te permitirá comprender la operativa, adaptarte rápido y aportar una mirada analítica al área. Call to Action Si te motiva liderar la coordinación de un equipo, mejorar procesos y tener un impacto real en la calidad del servicio, este rol está hecho para ti. Envíanos tu candidatura y demos juntos el siguiente paso.

Formarás parte del equipo de Operaciones Internacionales, dando soporte administrativo y asegurando una gestión ágil y eficaz de los pedidos de nuestros clientes internacionales, siendo un punto de contacto clave para garantizar un servicio de calidad. La oportunidad de formar parte de una empres

At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.We are inspired by the knowledge that together w

Servinform busca un/a profesional con experiencia en la digitalización de servicios de atención al usuario en Madrid. El rol incluye liderar proyectos de transformación digital e implementar tecnologías de inteligencia artificial. Se requiere titulación en Informática o afines, y experiencia e

Eurofirms Group SLU en Madrid busca un/a asesor/a comercial para atención al cliente y ventas en el sector energético.

Las responsabilidades incluyen vigilancia, apoyo al personal y manejo de sistemas de seguridad. Grupoosga busca un Auxiliar de Servicios en Madrid para controlar el acceso al centro y proporcionar información general. El contrato es de sustitución por vacaciones y la jornada es de 37.

El puesto está diseñado para quienes tienen pasión por el cliente y desean ofrecer un servicio de calidad. Plenergy busca perfiles de expendedores para su Estación de Servicio en Guadarrama. El salario bruto mensual varía según jornada entre 708,82 y 1417,65 euros.

Misión del puesto Garantizar la excelencia en la gestión de la atención al cliente dentro del sistema de calidad, liderando la correcta gestión de reclamaciones, consultas e incidencias, asegurando el cumplimiento normativo, la mejora continua y la adecuada coordinación entre las plantas, el á

Se trata de un contrato temporal de sustitución por baja IT, con jornada de 120 horas al mes, en turnos rotativos de mañana y tarde, de lunes a domingo, con los descansos establecidos por ley. Se necesita un auxiliar de servicios para la recepción de un centro de mayores en la zona de Las Rosas (

Buscamos a alguien con al menos 6 meses de experiencia en atención al cliente dentro del sector bancario y una sólida base en productos financieros. El horario es de Lunes a Jueves de 10:30 a 19:30 y los Viernes de 08:00 a 15:00, con sábados voluntarios. Si te apasiona el servicio al cliente y cu

Resumen Seleccionamos para nuestro cliente, multinacional del sector financiero con amplia trayectoria global y un fuerte compromiso con la innovación, la diversidad y el desarrollo profesional, perfiles para el área de ATENCIÓN AL CLIENTE ESPAÑOL Y ALEMÁN con certificado de disCapacidad. La pe

Se ofrece la posibilidad de incorporarse a un proyecto dentro del sector turístico como agente de viajes online, en modalidad remota. No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. Se trata de una

BCD Travel España busca un Agente Business Travel en Madrid para un contrato de 20 horas los fines de semana y festivos. El candidato ideal tendrá al menos 2 años de experiencia en gestión de viajes, conocimientos avanzados en Amadeus, y una fuerte orientación al cliente. Este puesto implica ge

It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high‑growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Be the

Highlander Recruitment busca un/a Account Manager de marketing digital con sólida experiencia para trabajar 100% remoto en una agencia internacional. En este papel clave, serás responsable de entender el negocio de los clientes y diseñar estrategias digitales personalizadas.

AMZ Advisers is looking for an Amazon Account Manager to oversee a remote position in Madrid, Spain.

This position is remote, offering a unique chance to work in a fast-paced fintech environment.

UPS está buscando una persona para tareas administrativas y apoyo en aduanas, orientada a mejorar la satisfacción del cliente.Se valorará capacidad para gestionar documentos y comunicarse en español e inglés, con disponibilidad para trabajar en horario de 14:00 a 22:00 de lunes a viernes.Se ofr

Movistar Prosegur Alarmas busca un/a Responsable de Innovación y Transformación Operativa para liderar la estrategia de IA, automatización y mejora de procesos en nuestro Call Center, abarcando atención al cliente, central receptora de alarmas y servicio técnico remoto.

Ubicación/Modalidad: Portugal o España (Remoto). Horario: 09:00 - 18:00. En Initium Software, no somos una consultora tradicional; somos socios estratégicos que conectamos al mejor talento técnico con los proyectos más desafiantes e innovadores del mercado. Creemos en el impacto real a través de la tecnología. Si te motiva la vanguardia digital, optimizar la experiencia del usuario a gran escala y formar parte de una comunidad donde tu ingenio define el futuro, este es tu lugar. Estamos buscando un talento técnico de élite capaz de revolucionar las estrategias de automatización de marketing y gestión de datos de clientes. ¿Estás listo para el desafío? Como Dynamics 365 Customer Insights Technical Consultant, serás el dueño absoluto de la arquitectura, configuración y optimización continua de Microsoft Dynamics 365 Customer Insights – Journeys. Tu rol/misión en la empresa incluirá: • Diseñar y gobernar estrategias de segmentación de audiencia avanzadas utilizando datos de comportamiento en tiempo real., • Orquestar y optimizar campañas multicanal automatizadas de alto impacto (Email, SMS, Push Notifications y WhatsApp)., • Garantizar la excelencia técnica en la infraestructura de canales (configuración de SPF, DKIM, DMARC) y la entregabilidad de campañas., • Liderar el cumplimiento normativo implementando procesos de gestión de consentimiento y privacidad adaptados a GDPR., • Impulsar la toma de decisiones mediante el diseño de paneles de control (dashboards), KPIs de rendimiento y analítica avanzada., • Colaborar codo a codo con equipos de ventas, marketing, CRM y datos para co-crear soluciones integradas., • Experiencia: Más de 8 años de trayectoria sólida en roles técnicos o de consultoría., • Dominio Técnico: Experiencia profunda en la configuración y administración de Dynamics 365 Customer Insights – Journeys., • Gestión de Datos: Fuerte conocimiento de Dataverse y gestión de datos de clientes., • Entregabilidad y Seguridad: Dominio de conceptos de entregabilidad de correo y configuraciones de seguridad (SPF, DKIM, DMARC)., • Idiomas: Nivel de Inglés Avanzado (C1) y Español fluido (indispensable para comunicación global y con clientes regionales)., • Mentalidad de Cumplimiento: Entendimiento claro de las regulaciones de privacidad de datos de clientes (GDPR)., • Experiencia práctica con Dynamics 365 Customer Insights – Data., • Conocimientos en el ecosistema Power Platform (Power Automate, Power BI, Power Apps)., • Experiencia integrando soluciones de Customer Insights con CRM, ERP o plataformas de terceros a través de APIs de Azure., • Habilidades con integraciones de WhatsApp Business., • Certificaciones oficiales: Microsoft Certified: Dynamics 365 Customer Insights or Power Platform Functional Consultant Associate., • Experiencia de trabajo en entornos ágiles (Agile) y pasión por aprender, compartir ideas y evolucionar junto al equipo., • Cumplimiento mensual de objetivos de eficiencia de Proyectos., • Alineación y ejecución efectiva del plan estratégico tecnológico., • Compensación competitiva: Salario fijo acorde a tu experiencia técnica de élite., • Flexibilidad Real: Modalidad de trabajo remota según tu ubicación en Portugal o España., • Cultura de Vanguardia: Autonomía, colaboración y dinamismo en cada proyecto., • Crecimiento Exponencial: Un entorno donde se valora tu iniciativa, se reconoce tu impacto y se apuesta de verdad por tu crecimiento profesional y aprendizaje continuo. "En Initium no solo desarrollamos tecnología: creamos un entorno donde las personas pueden evolucionar, aportar valor y dejar huella." #J-18808-Ljbffr

Honeywell seeks a Senior Business Consultant for Airports in Madrid. You will drive the sale of services and products to airport customers across Southern Europe, coordinating with sales, engineering and customer teams to capitalize on opportunities. This role involves developing tailored airport solutions, supporting negotiations through the contract lifecycle and ensuring alignment with the company’s sales strategy in a global environment. #J-18808-Ljbffr

CUBRO recrute un Account Manager pour le marché français afin d’accompagner et convertir des leads inbound qualifiés en ventes et projets concrets, avec une approche conseil et une transition fluide vers les opérations. Vous gérerez le pipeline inbound, réaliserez des démonstrations, négocierez les conditions et coordonnerez les équipes techniques jusqu’au handover à Delivery. xcskxlj Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. Maîtrise du CRM Hubspot et d’excellentes compétences relationnelles requises. #J-18808-Ljbffr

ppSearch by Keyword /p pSearch by Location /p pSelect how often (in days) to receive an alert: /p pInternational SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 81 countries. Established 35 years ago, we have become the market leader for an extensive client base of companies, NGOs, and governments around the world. /p pThe role of the Account Manager is to administer the renewal of small to medium sized existing client accounts. They will ensure that renewals are completed on time and ensure sales KPIs are met in line with renewal targets and KPI goals. /p h3bKey responsibilities /b /h3 h3bRenewal monitoring and execution /b /h3 ul liManage onboarding and operational implementation of new clients for designated clients and as per defined process /li liEffectively managing a predefined list of existing accounts to ensure 100% renewal is achieved /li liMonitor and respond to inbound enquiries from clients as assigned within a 2 day SLA /li liPrepare renewal quotes through CPQ for the customer /li liDeliver renewal quote to client once approved by management in CPQ /li liPrepare the renewal documentation when exceptions are received /li liMake outbound calls to clients to follow up on Subdecs when not received or to clarify information received on Sub Dec /li liNegotiate pricing for clients objecting price with assistance from Manager /li liMake administrative updates to Salesforce as and when required to ensure data integrity and compliance /li liEnsure accurate billing of renewed program and in a timely manner /li liReview and understand contract terms and conditions, work with finance and legal Commercial Services teams to ensure contracts are compliant and assist managing contractual documentation /li liInteract directly with customers regarding renewals based on a live call schedule /li /ul h3bMonitoring of account health and utilization /b /h3 ul liWork on the building of a reporting base to analyse the utilisation and onboarding data /li liMonitor client engagement, onboarding and utilisation to assess account health /li liPrepare client communication to increase productivity on client response /li liMake outbound calls to clients to seek any questions they had about a client engagement report /li liInteract directly with customers regarding account health based on a live call schedule to mitigate risks /li liProactive engage with clients based on process monitoring to ensure the good implementation and engagement from clients /li liInteract and be the face of International SOS to any client enquiries or complaint /li liInteract with internal teams on supporting internal processes: operational updates, cash collection, etc. /li liIdentify upsell opportunities to clients and refer to field sales reps or appropriate channel based on request. /li /ul h3bAbout you /b /h3 h3bRequired Skills and Knowledge /b /h3 ul liGeneral understanding of sales renewal process, or similar activity /li liGeneral understanding of managing and following process /li liExcellent analytical skills to drive utilisation and identify risks and apply the required measures /li liProficient in most Microsoft Tools. /li liAffinity to work in international and multi-cultural environment with good English, Spanish and French written verbal communication skills, and interpersonal skills /li liSense of ownership, urgency, and self-motivation. /li liAble to work with a team /li liAble to take ownership of a process /li liPrioritization skillsGood business understanding of the sales cycle /li liOrganized, methodical, yet flexible and adaptable /li liStrong attention to detail /li liCommunication and interpersonal skills to be able to liaise internally or externally /li liCustomer focus /li /ul h3bRequired Work Experience /b /h3 ul liBusiness / admin / customer service experience would be appreciated /li /ul h3bPreferred Work Experience /b /h3 ul liExperience in a service industry. /li liExperience working with CRM tools and administrative data bases such as salesforce or service cloud. /li /ul h3bRequired Qualifications /b /h3 ul liBachelor’s Degree is preferred /li /ul h3bRequired Languages /b /h3 ul liAbility to communicate (orally and verbally) in bEnglish, French and Spanish /b /li /ul /p #J-18808-Ljbffr

ph3Account Manager - Print / POS /h3 pbDepartment: /b Account Management /p pbEmployment Type: /b Full Time /p pbLocation: /b Madrid /p pbReporting To: /b Johanna Manrique /p h3Description /h3 pThe Account Manager is responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues with a clear, calm, and collaborative approach. /p pThis role requires a confident communicator and organiser who is detail‑oriented and capable of establishing trusted relationships with stakeholders. The Account Manager plays a vital role in maintaining project momentum, ensuring alignment at every stage, and contributing to a smooth, efficient client experience. /p pThey also serve as the heart of operational delivery—ensuring client satisfaction, internal clarity, and cross‑functional coordination. /p h3Responsibilities /h3 ul liAssist in the delivery of client campaigns and activities from planning to implementation in the retail space /li liServe as a primary daily contact for internal teams and clients. /li liManage and update project timelines, budgets, and documentation to maintain visibility and control. /li liEscalate issues and assist in resolving delivery challenges. /li liCoordinate with sourcing, creative, and production teams to ensure workstreams are aligned. /li liAssist the Account Director and Senior Account Manager in preparing presentations, reports, and reviews. /li liEnsure compliance with brand, budget, and process standards in all activities. /li liIdentify opportunities for ongoing improvement in workflow, tools, and client engagement. /li /ul h3Skills and Experience /h3 ul liMinimum 3–4 years’ experience in retail marketing, client services, or an agency delivery role, with experience in POCM/Promo/Merchandising/ print. /li liStrong organisational and time management skills /li liAbility to build relationships and communicate clearly across stakeholders /li liComfortable working under pressure and managing multiple tasks /li liCommercially aware and able to manage budgets accurately /li liFamiliarity with print, POSM, creative production and/or procurement processes is a plus /li /ul h3Equal Opportunities /h3 padm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. /p /p #J-18808-Ljbffr

ppAt Global Blue, we firmly believe that enhancing the shopping experience drives performance. /ppOur mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. /ppAs a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. /ppOur diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. /ppTogether, we innovate, create, and strive towards a brighter future for the businesses we serve. /ppWith Global Blue, enjoy the journey. /ph3Nature and aim of the position /h3pThe holder of this position is responsible for managing an assigned merchant portfolio for Tax Free Shopping products with the objective to improve the service offer to travelers and to develop new business hunting. /ph3Your role /h3pAs an Account Manager you will be overall responsible for managing an assigned merchant portfolio for TFS products with the objective to improve the service offer to travelers and to develop new business hunting. /ph3Main duties and responsibilities /h3ulliDelivery of sales targets /liliDelivery of account specific contractual obligations and agreed activities at store level /liliImprove merchants knowledge and expertise with our services /liliAccurate account management delivering the Sell-out objectives: /liliFirst / ongoing training /liliMaximize TFS business (IR and RR management) /liliBusiness Statistics analysis, presentation, discussion and action /liliAction plans and store visits in line with company segmentation model /liliAccurate use of CRM to plan, record and report account specific activity /li /ulh3Skills /h3ulli4-5 years’ experience of account management ideally in the FMCG, retail or financial services /liliProven experience of winning and developing new business /liliStrong interpersonal, verbal and oral communication skills. /liliThe ability to learn on a steep learning curve. /liliDriven and enthusiastic individuals, who can use their own initiative. /liliThe skills to build and maintain strong customer relationships with an ability to grasp customers’ current and potential needs. /liliStrong negotiation and influencing skills /liliGood use of time management skills, can demonstrate ability to prioritize /liliResults-orientated with a proven track record of achieving targets. /liliGood organizational skills with the ability to work for periods unsupervised. /liliFluency in English Spanish is a must. /li /ulh3Together, we go further: /h3ulliHybrid work flexibility /liliHands-on learning in luxury retail, technology, and data-driven marketing. /liliFun team-building activities, workshops, and social events. /li /ulpAt Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results. /ppFeels like you? Explore further! /ppLet’s write the future together: apply now /p /p #J-18808-Ljbffr

ph3Company Description /h3 pT‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience. We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day. /p h3Job Description /h3 pDrive business growth within bmanufacturing sector accounts /b by building strategic client relationships and leading digital transformation opportunities (cloud, AI, SAP, outsourcing, etc.). /p h3Key Responsibilities /h3 ul liDefine and execute account strategies and account plans for key industrial clients /li liIdentify and develop new business opportunities (hunter profile) within the manufacturing sector /li liBuild and maintain long‑term relationships with key stakeholders /li liManage the full end‑to‑end sales cycle (opportunity → proposal → negotiation → closure) /li liCoordinate internal teams (pre‑sales, delivery, bid management) to shape solutions /li liPrepare and present commercial proposals to clients /li liTrack and manage sales KPIs (pipeline, revenue, margin, growth) /li liUse CRM tools for pipeline management and forecasting /li liManufacturing Focus /li liUnderstanding of industrial environments: ul liProduction processes /li liSupply chain logistics /li liIndustrial IoT / smart factories /li liAbility to sell solutions such as: ul liCloud Soveraignity /li liIndustrial AI Cloud /li liData Agentic AI for operations /li liIndustry 4.0 transformation /li /ul /li /ul /li /ul h3Qualifications /h3 ul liProven experience as an bAccount Manager or Sales professional /b in IT services or consulting /li liExperience in the manufacturing/industrial sector is highly valued /li liStrong background in selling technology solutions (cloud, outsourcing, digital transformation) /li liExperience managing large accounts and complex sales cycles /li liHigh level of English (mandatory) /li liStrong sales, negotiation, and closing skills /li liResults‑oriented mindset /li liAbility to lead cross‑functional teams (without direct authority) /li liStrategic thinking combined with execution capability /li liExcellent communication and client‑facing skills /li /ul h3Additional Information /h3 h3Work environment flexibility /h3 ul liInternational, dynamic and collaborative environment /li liT‑Social: social initiatives (sports, community, health, ...) /li liHybrid work model (remote/on‑site) /li liFlexible working hours /li /ul h3Growth development /h3 ul liCustomized training: access to Coursera to learn whatever you want, whenever you want /li liWeekly language classes (English, Spanish German) /li liInternational Mentoring Sessions Experience Days /li /ul h3Compensation Benefits /h3 ul liFlexible compensation plan (health insurance, meal vouchers, childcare, transport) /li liTelemedicine /li liLife and accident insurance /li liSocial fund /li /ul h3Wellbeing time off /h3 ul li26+ working days of vacation per year /li liFree access to specialist services (medical, legal, wellness) /li li100% salary coverage during medical leave /li /ul /p #J-18808-Ljbffr

Infront in Madrid is seeking a Client Service Specialist to become a trusted partner for professional clients, including banks, brokers, and financial institutions, using our cutting‑edge trading and market data solutions. You’ll resolve complex issues, own cases end‑to‑end, and collaborate with Product, Dev, Ops, Sales and Account teams to continually improve client outcomes. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. Fluency in English and strong communication are essential, with a hybrid schedule offering two remote days. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Alstom Madrid, Community of Madrid, Spain ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. CRO Planning & Customer Service Manager 1 Job Type: Experienced Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Truck Transportation and Railroad Equipment Manufacturing Your future role Take on a new challenge and apply your knowledge and experience in Pinto new build production manager. You will be: Responsable del cumplimiento de los objetivos S, Q, C, D y P de producción del equipo de trabajo a su cargo. Responsable Implantación de APSYS en Pinto Shopfloor Colaborador en la implantación de: AZDP, Medio Ambiente,… Contará para ello con la gestión de un equipo de trabajo a su cargo, que deberá dirigir, organizar, gestionar,… así como unas instalaciones, medios materiales y espacio a su cargo y bajo su responsabilidad. Your responsibilities will be: EHS (SQDC + Kaizen) • Implantación programa AZDP., • Realización y participación en investigación de accidentes., • Proponer medidas de mejora en materia de seguridad y medio ambiente del taller para alcanzar los objetivos de IFR y medio ambiente marcados por la compañía., • Implantación del plan de gestión medioambiental. Quality (SQDC + Kaizen) • Responsable plan de formación personal de producción de Pinto., • Dashboard KPI’s, seguimiento y plan de acción para consecución objetivos., • Responsable Implantación APSYS en Pinto Shopfloor., • Coordinar propuestas mejora procesos y liderar implantación acciones., • Liderar plan de Formación / Capacitación / Habilitaciones del personal a su cargo. Entrega (SQDC + Kaizen) • Coordinar junto con el Planning Manager el plan de actividades de new build del centro., • Establecer reporte mensual de actividad., • Coordinar propuestas consecución entrega y liderar implantación acciones., • Monitorear y corregir desviaciones ajuste carga – capacidad., • Liderar la implantación de nueva actividad en el CRO en coordinación con otras direcciones. Cost (SQDC + Kaizen) • Elaborar, proponer y ejecutar el presupuesto de personal de su responsabilidad., • Establecer y cumplir el coste STD según lo acordado en proyectos., • Promover e implantar actuaciones PDCA ( Plan Do Check Adjust ) con el personal a su cargo para la mejora del coste estándar por cada tarea. Industrialización • Promover la cultura de la mejora continua del equipo de trabajo., • Realización de auditorías de 5´s e implantación de acciones de mejora. Personal • Evaluación del desempeño del personal a su cargo, propuesta de promociones y acciones disciplinarias. Asegurar la gestión apropiada de su responsabilidad: OTs, FI,… en GSI y SES, Formaciones, habilitaciones, capacitaciones,… Inclusive culture statement Creemos que una fuerza de trabajo diversa e inclusive es una ventaja para operar un negocio sustentable y exitoso. xcskxlj Estamos dedicados a crear un ambiente inclusivo donde todos nuestros empleados estén motivados a alcanzar su máximo potencial, y donde las diferencias individuales son valoradas y respetadas. #J-18808-Ljbffr

Practical Information Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación. Location: Madrid, Spain | Reports to: Sales Director | Work Arrangement: Hybrid (3 days onsite) | Visa Requirements: Valid working visa for Spain | Language Requirements: Fluent Spanish and English Account Manager – Public Sector Overview As an Account Manager – Public Sector at SoftwareOne you will identify new business opportunities, drive customer success, and deliver tailored technology solutions aligned with client needs. By combining strong sales execution with public sector expertise you will help grow SoftwareOne’s business and position the company as a trusted advisor, while collaborating with internal teams, vendors, and partners to deliver infrastructure and data center modernization projects with long‑term value. Key Responsibilities • Manage and develop a portfolio of public sector clients, ensuring customer satisfaction, retention, and business growth., • Identify new business opportunities and lead the full sales cycle from prospecting to deal closure., • Understand client needs and propose tailored technology and digital transformation solutions., • Promote projects and services related to IT infrastructure, storage, virtualization, hyperconvergence, and data center modernization., • Leverage knowledge of the Spanish public sector and procurement processes to position SoftwareOne as a trusted advisor., • Maintain accurate sales forecasts and customer records using CRM tools. Qualifications • Proven experience in account management and business development within the IT sector, particularly in technology infrastructure environments., • Strong knowledge of infrastructure solutions, including storage, virtualization, hyperconvergence, servers, and data center technologies., • Experience selling complex IT projects and services to public sector organizations and government entities., • Solid understanding of the Spanish public sector and public procurement processes, including tenders and framework agreements., • Ability to manage long sales cycles and coordinate multiple internal and external stakeholders., • Excellent communication, negotiation, and long‑term relationship‑building skills with a strong results orientation., • Proficiency with CRM tools and Microsoft 365, and passion for technology and digital transformation. Benefits • Global company culture: We defined our 6 core values through our company culture ( ), • A mentor who supports your successful start and is at your side with advice and action., • President’s Club: Recognition awarded by leadership and your peers., • Lifelong education: A variety of training and development opportunities., • Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in the future. Equal Employment Opportunity SoftwareOne welcomes applicants from all backgrounds and abilities to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. xcskxlj We encourage experienced individuals who have taken an intentional career break and are now prepared to return to work to explore our SOAR program. #J-18808-Ljbffr

AXA Group en Madrid busca un profesional para liderar la resiliencia operacional y gestionar incidentes críticos. Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. Serás responsable de coordinar la respuesta y supervisar la continuidad de los servicios ante disrupciones. Buscamos a alguien con más de 5 años de experiencia en áreas de resiliencia, seguridad y gestión de crisis, así como un nivel fluido de inglés. xcskxlj Ofrecemos un ambiente inclusivo y oportunidades de crecimiento profesional. #J-18808-Ljbffr

Experteer Overview In this Enterprise Account Manager role, you drive new business revenue within a defined territory for Nexthink, a leader in digital employee experience management. You will develop sales and regional strategies, collaborate with partners, and align with marketing to grow the pipeline. You take a consultative approach to understand client challenges and advance the Nexthink solution in the marketplace. This role offers meaningful impact by expanding our footprint across enterprises and supporting scalable, cross-functional growth. Compensaciones / Beneficios • Achieve quarterly and annual sales goals for the assigned territory • Develop territory and regional sales plans, including partner leverage • Collaborate with marketing to drive revenue growth and pipeline • Maintain a consultative approach to understand customer challenges and strategies • Qualify prospects and develop new opportunities for revenue growth • Manage end-to-end sales process and ongoing account management Responsabilidades • New business sales focus • Experience in software or solution sales • Proven track record of hitting sales targets • Bachelor's Degree or equivalent • Fluent in English • Willingness to travel Requisitos principales • Permanent contract • Private health insurance • Hybrid work model • Unlimited vacation • Relocation package • Gym subsidy

pPalex España busca un/a Account Manager especialista en NGS para impulsar soluciones de secuenciación masiva en Madrid. La persona seleccionada gestionará cuentas clave y liderará proyectos complejos sinérgicamente. /ppRequiere experiencia en ventas técnicas, conocimientos en NGS, y un alto nivel de inglés. Se ofrece un paquete retributivo competitivo y formación continua en tecnologías punteras dentro del área NGS. /p #J-18808-Ljbffr

Experteer Overview As an Account Manager at Lightspeed in Spain, you cultivate durable relationships with our client accounts and guide them to adopt Lightspeed’s payments, software, and integrations to meet their business goals. You’ll act as the primary liaison, identifying client needs and expanding solutions that fit their evolving operations. You drive value through product demos, onboarding, and proactive client success efforts to maximize satisfaction and renewal. This role offers the chance to influence growth in a dynamic, cross-functional environment with a strong emphasis on customer outcomes. Compensaciones / Beneficios • Drive adoption of Lightspeed Payments and software solutions across POS products, modules, and integrations. • Serve as the main point of contact to build trusted, long-term client partnerships and proactively support success. • Guide account growth and upgrades, moving customers to advanced solutions as their needs evolve. • Create and execute upsell/cross-sell and expansion opportunities aligned with client goals. • Deliver product demonstrations and support adoption to maximize tool utilization. • Monitor account performance using metrics such as MRR, NRR, customer health, and engagement. • Proactively manage churn, identify trends, resolve issues, and strengthen relationships. • Negotiate and close agreements to achieve renewal, retention, and growth targets. • Contribute to sales and marketing initiatives to boost customer experience and NRR. Responsabilidades • Fluency in French • Proven success in quota-carrying SaaS or technology roles with revenue growth and retention targets • Skilled at identifying client challenges, tailoring solutions, and delivering long-term value • Ability to build trust with clients, including executive stakeholders • Understanding of complex business models and data-driven decision making • Proficiency in Salesforce and sales tools for forecasting, pipeline management, and accurate customer data • Clear communication, cross-functional collaboration, and ability to secure mutually beneficial agreements • Ability to manage multiple accounts in a fast-paced environment Requisitos principales • flexible work environment • performance-driven culture • opportunity for career growth • impactful team with room to influence • inclusive workplace • accommodations available on request

ppVeeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. /p h3bAbout the Role /b /h3 pThe TAM Team Leader for Spain will lead a regional team of Technical Account Managers within Veeam’s EMEA Professional Services organization. This role is pivotal in driving customer success, team performance, and strategic growth across the Spanish market. The ideal candidate will be a seasoned technical leader with strong customer engagement skills, a strategic mindset, and a passion for mentoring and developing high‑performing teams. /p h3bWhat You’ll Do /b /h3 ul liLead and coach a team of TAMs, ensuring consistent delivery of high-quality services. /li liAct as a senior advisor and escalation point for strategic Spanish enterprise and government accounts. /li liDrive customer satisfaction, retention, and expansion through proactive engagement and value realization. /li liCollaborate cross-functionally with Sales, Product, and Support teams to align TAM services with business goals. /li liParticipate in EMEA leadership forums and contribute to best practice development and standardization. /li liMonitor team performance metrics and implement continuous improvement initiatives. /li liRepresent the Spanish region in EMEA PS strategy discussions and ensure local needs are addressed. /li liContribute to business development efforts by identifying growth opportunities, influencing account strategy, and supporting TAM-led expansion initiatives. /li liSupport strategic planning and execution of regional goals, including forecasting, resource planning, and operational efficiency. /li liPrepare for future PL accountability by aligning team performance with revenue targets, optimizing delivery capacity, and contributing to Professional Services bookings and renewals. /li /ul h3bWhat You’ll Bring /b /h3 ul li5–10 years of customer-facing technical experience, ideally in enterprise IT or SaaS. /li liProven leadership experience in managing technical teams and driving customer success. /li liStrong understanding of Veeam solutions or similar technologies. /li liExcellent communication and stakeholder management skills. /li liFluent in Spanish and English; experience with Spanish enterprise or public sector clients is a plus. /li liStrategic thinker with a track record of influencing business outcomes and contributing to growth. /li liData-driven, resilient, and collaborative with a customer-centric mindset. /li liComfortable operating in a dynamic environment with evolving priorities and high accountability. /li /ul h3bWhat You’ll Get /b /h3 ul li22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares /li liPrivate medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services /li liLife insurance with enhanced coverage and increased benefit for accidental death /li liDisability insurance with enhanced coverage and increased benefit for accidental disability /li liEnrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions /li liOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning /li /ul h3bVeeam Software is an equal opportunity employer /b /h3 pVeeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. /p pPlease note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. /p pThe Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. /p pBy applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. /p pBy submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. /p /p #J-18808-Ljbffr

Únete a HOPLA! y transforma el futuro con nosotros Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. En HOPLA! no solo ayudamos a las empresas a modernizar sus aplicaciones e infraestructuras con tecnología Open Source, microservicios y soluciones en la nube… ¡también queremos que tú formes parte de este reto! Si te apasiona la tecnología, la innovación y la independencia a la hora de crear soluciones, aquí encontrarás un equipo de expertos que apuesta por las mejores prácticas de la industria. Trabajamos con empresas de primer nivel y una red de partners tecnológicos top para desarrollar proyectos que realmente marcan la diferencia. Aquí no solo vienes a trabajar, vienes a crecer, aprender y aportar valor en un entorno dinámico y lleno de oportunidades. ¿Te unes al viaje? Ahora mismo estamos buscando un/a Account Manager IT Open-Source & Cloud para sumarse a un proyecto estable con modalidad híbrida ¿Te interesa? ¡Pues te estamos esperando! ¿CÓMO NOS AYUDARÁS A CUMPLIR NUESTRA MISIÓN? • Conectar con el cliente: Detectarás sus necesidades en modernización, nube y contenedores, construyendo relaciones de confianza desde el principio., • Presentar con convicción: Serás capaz de “vender una idea”, liderando propuestas (RFP/RFI, demos, PoC) que combinen Kubernetes, PostgreSQL, Proxmox, IA/automatización y servicios Cloud (AWS, Azure, GCP)., • Colaborar para cerrar el trato: Trabajarás mano a mano con equipos técnicos para diseñar propuestas técnicas sólidas y, sobre todo, comerciales., • Cerrar con estilo: Tienes sonrisa para comunicar, persuasión para negociar y enfoque para cerrar: PoC, licencias, servicios profesionales… tú decides. ¿QUÉ OFRECEMOS? Incorporación en una compañía dinámica del sector IT, en crecimiento y con proyectos tecnológicos de vanguardia. Contrato indefinido. Seguro médico privado. Desarrollo profesional y evolución a largo plazo. Programa de formación y aprendizaje continuo. Flexibilidad horaria. Modalidad híbrida Retribución flexible (transporte, restaurante, guardería). Eventos de empresa. Un entorno abierto, inclusivo y colaborativo, donde cada persona cuenta. Requisitos • Título en FP/Ingeniería Informática, Telecomunicaciones o similar., • Valorable experiencia en consultoría técnica (Cloud, Open Source, DevOps)., • Habilidades técnicas en Kubernetes (EKS/AKS/GKE/OpenShift), Terraform, GitOps, Prometheus, ArgoCD., • Experiencia en ventas técnicas (migración a Cloud, DevSecOps, FinOps)., • Un enfoque orientado al cierre y la satisfacción del cliente. xcskxlj, • Nivel de inglés medio, suficiente para comunicar con claridad y cerrar acuerdos. #J-18808-Ljbffr

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Account Manager in Spain. ¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. In this role, you will play a key part in driving business growth by managing inbound sales opportunities and nurturing strong client relationships. You will act as a trusted advisor, helping prospects understand the value of innovative SaaS solutions while guiding them through the buying journey. Working in a fast-paced and collaborative environment, you’ll balance strategic thinking with hands‑on execution to convert leads into long‑term partnerships. This position offers the opportunity to directly influence revenue outcomes while continuously refining sales approaches through experimentation and data‑driven insights. If you enjoy engaging with clients, delivering impactful presentations, and identifying growth opportunities, this role provides a dynamic and rewarding career path. Accountabilities • Manage inbound leads and convert them into qualified opportunities through proactive engagement and relationship building, • Advise prospects and clients on tailored solutions, clearly communicating product value and addressing business needs, • Conduct product demonstrations and presentations to showcase features, benefits, and use cases, • Develop and execute outreach strategies, including email sequences and follow‑ups, to maintain strong engagement, • Negotiate proposals and close deals while ensuring a smooth and positive customer experience, • Identify upselling opportunities within the existing customer base to maximize account value, • Analyze sales performance and experiment with different approaches (A/B testing) to improve conversion rates Requirements • 1‑2 years of experience in sales or account management, preferably in a SaaS or tech‑driven environment, • Strong communication skills in English, both written and verbal, with the ability to build trust and rapport, • Demonstrated ability to meet or exceed sales targets in a fast‑paced setting, • Solid problem‑solving skills with a customer‑centric mindset, • Comfortable using digital tools and platforms to manage pipelines and customer interactions, • Strong organizational and time management abilities, with the capacity to prioritize effectively, • Positive attitude, adaptability, and ability to collaborate within a team environment, • Experience delivering online demos and working with diverse clients is a plus Benefits • Fully remote work environment with flexible working conditions, • Opportunity to work with a global and diverse team, • Startup culture offering autonomy, ownership, and career growth opportunities, • Supportive onboarding process with dedicated learning and ramp‑up time, • Regular team activities and collaborative initiatives, • Open and transparent work culture with direct feedback loops, • Opportunity to make a tangible impact on business growth and success Why Apply Through Jobgether? We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. xcskxlj Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

Shape the future of logistics with us! Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. xcskxlj External recruitment services/agencies will not be used for this position.