Trabajos Servicio al Cliente en Pozuelo De AlarcónCrear alertas

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

Solcasino forma parte de Starcasino Group, una compañía internacional de iGaming con equipos y operaciones en Melilla, Madrid, Bruselas y Ámsterdam. Estamos construyendo una marca de iGaming moderna para el mercado español: rápida, fiable, cercana y enfocada en ofrecer una experiencia de cliente de alto nivel. No creemos en respuestas robóticas, estructuras corporativas lentas ni personas que trabajan en piloto automático. Nos gustan los equipos ágiles, la comunicación directa, la gente práctica y las personas que hacen que las cosas pasen. Estamos buscando un/a Customer Service Manager para ayudarnos a ordenar, desarrollar y estabilizar nuestra operativa de atención al cliente en una fase clave de reorganización y crecimiento. Este no es un puesto de supervisión pasiva ni un rol puramente administrativo. Buscamos a alguien que baje al detalle, entienda cómo funciona la operación, detecte problemas, cree procedimientos y convierta una operativa en evolución en un sistema más sólido, medible y escalable. En una primera fase, trabajarás muy cerca de los agentes de atención al cliente, ayudando a organizar el día a día, definir criterios de actuación, mejorar la calidad del servicio y construir procedimientos claros. A medida que la posición evolucione, irás ampliando tu alcance hacia otros procesos operativos vinculados al ciclo de vida del cliente, incluyendo flujos de soporte, validación, control, escalados e incidencias sensibles. Qué harás • Coordinar la actividad diaria de los agentes de atención al cliente., • Ordenar prioridades, tareas, criterios de actuación y flujos de trabajo., • Analizar la operativa actual y detectar puntos de mejora., • Desarrollar, documentar e implementar procedimientos operativos., • Crear manuales, guías, checklists y protocolos de escalado., • Establecer indicadores de seguimiento, calidad, productividad y cumplimiento de objetivos., • Ayudar a estabilizar una operativa en proceso de reorganización., • Acompañar al equipo para asegurar criterios homogéneos y una atención de calidad., • Detectar incidencias recurrentes y convertirlas en mejoras de proceso., • Trabajar con herramientas de atención al cliente, ticketing y reporting operativo., • Colaborar con equipos internos para mejorar procesos, comunicación y experiencia de cliente., • Contribuir a construir una operación más estructurada, trazable y preparada para escalar. Qué buscamos Buscamos una persona con experiencia en Customer Service, Customer Operations, operaciones, coordinación de equipos o gestión de procesos. Nos encaja alguien muy práctico, estructurado y orientado a ejecución. Una persona que disfrute poniendo orden, creando procesos útiles y haciendo seguimiento real de lo que ocurre en la operación. Requisitos principales • Experiencia previa en atención al cliente, operaciones, coordinación de equipos o gestión de procesos., • Experiencia trabajando con agentes de atención al cliente o equipos operativos., • Capacidad para crear procedimientos, manuales, flujos de trabajo y criterios de actuación., • Buen criterio operativo, atención al detalle y capacidad de priorización., • Capacidad para analizar procesos, detectar problemas y proponer soluciones prácticas., • Comodidad trabajando en entornos rápidos, dinámicos y en cambio., • Capacidad para tomar decisiones, resolver incidencias y escalar con criterio., • Nivel profesional de inglés., • Buen manejo de herramientas de ticketing, CRM, reporting o gestión operativa., • Disponibilidad para viajar durante la fase inicial del proyecto. Una vez estabilizado el modelo, los desplazamientos serán puntuales y esporádicos. Se valorará especialmente • Experiencia con Zendesk., • Experiencia en iGaming, casino online, sportsbook, fintech, ecommerce, plataformas digitales o entornos regulados., • Experiencia implantando procesos desde fases iniciales., • Conocimiento de operaciones de cliente, back-office, verificaciones, escalados o gestión de incidencias., • Experiencia definiendo KPIs, cuadros de seguimiento o informes operativos., • Capacidad para formar, acompañar y dar seguimiento a agentes de atención al cliente. Este puesto es para ti si… Te incomoda el desorden operativo. Te gusta crear procesos claros, útiles y aplicables al día a día. Sabes bajar al detalle sin perder visión global. Tienes criterio, estructura y sentido de la responsabilidad. Disfrutas acompañando equipos en etapas de cambio. Quieres un rol con ownership real, recorrido e impacto directo en la operación. Te mueves bien en entornos donde hay mucho por construir. Qué ofrecemos • Un rol de alto impacto en una compañía internacional de iGaming en crecimiento., • Participar en una fase clave de reorganización y construcción operativa., • Autonomía real para proponer, ordenar, documentar e implementar mejoras., • Exposición a operaciones internacionales y trabajo transversal con distintos equipos del grupo., • Cultura práctica, directa, sin burocracia innecesaria y con mucho ownership., • Evolución progresiva hacia procesos operativos más transversales., • Equipo cercano, comunicación directa y foco en hacer que las cosas pasen., • Rango salarial competitivo según experiencia y encaje.

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email., • Handle Level 1–2 technical incidents and service-related queries., • Register and follow up customer cases using CRM and ticketing systems., • Deliver high-quality customer experience in Portuguese, English, and Spanish., • Escalate complex cases following internal procedures and quality standards., • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one., • Full-time schedule (39h/week)., • Monday to Friday shifts between 9:00 and 19:00., • Hybrid model:, • 3 days on-site in Madrid, • Remote work on Mondays and Fridays, • Competitive salary: 22,500 – 24,000 € gross/year., • Paid training during working hours., • Career development opportunities within Foundever., • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level., • Advanced English and Spanish (C1 or higher)., • Customer-oriented mindset and strong communication skills., • Interest in technical support and premium customer experience., • Ability to work with digital tools and structured processes., • Based in Madrid or willing to relocate. About FoundeverFoundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

Shape the Future of Sustainable Supply Chains with Us At Tosca, we help leading retailers and manufacturers reduce waste, lower costs, and improve efficiency through innovative reusable packaging solutions. Together with our customers, we create smarter, more sustainable supply chains and actively contribute to a circular economy. To strengthen our team, we are looking for a Customer Service & Asset Specialist (m/f/d). In this dynamic role, you will act as a key link between customers, logistics partners, and internal teams. By combining excellent customer service with asset-related activities, you will help ensure smooth operational processes, support customer satisfaction, and contribute to the efficient flow of Tosca's reusable assets. This position is based in Madrid (Spain) with hybrid working opportunities available. Your Responsibilities Customer Service & Customer Support • Act as the primary point of contact for customers., • Deliver a professional, responsive, and service-oriented customer experience., • Support the onboarding of new customers and help ensure a smooth implementation process., • Build and maintain strong customer relationships through proactive communication., • Maintain accurate customer master data and ensure a high level of data quality., • Coordinate stock reconciliations with customers and support the investigation of discrepancies., • Work closely with customers and internal departments to ensure efficient communication and operational processes., • Support the resolution of customer service and quality-related issues., • Provide updates regarding orders, deliveries, and customer requests. Asset Support & Inventory Coordination • Monitor asset movements and inventory levels., • Maintain accurate asset records and support transparency throughout the asset lifecycle., • Investigate inventory discrepancies and support corrective actions when required., • Assist with customer inventory checks, stock audits, and reconciliation activities., • Collaborate with logistics providers, customers, and internal teams to support asset availability., • Prepare reports related to stock levels, inventory balances, and asset movements., • Contribute to process improvements that enhance operational efficiency and data accuracy. What Makes This Role Special • A varied role combining customer service and operational asset support., • An international and collaborative working environment., • The opportunity to make a direct impact on customer satisfaction and operational performance., • A key role in supporting Tosca's sustainability mission and circular economy model., • The chance to contribute ideas and support continuous improvement initiatives. Your Profile • Completed commercial education, business-related studies, or equivalent professional experience., • Previous experience in Customer Service, Logistics, Supply Chain, Operations, Inventory Control, or a similar role is an advantage., • Excellent German and English communication skills, both written and spoken., • Strong organizational skills and a structured, detail-oriented approach., • Ability to prioritize tasks and manage multiple responsibilities simultaneously., • Professional communication skills and a customer-focused mindset., • Comfortable working independently as well as collaboratively within a team., • Proficient in Microsoft Office applications and willing to learn new systems and processes., • Experience with ERP or CRM systems is considered an advantage. What We Offer • A permanent contract within a growing international company., • Competitive compensation aligned with your experience and qualifications., • Flexible working hours and a hybrid working model with up to two home office days per week., • Attractive employee benefits., • Comprehensive onboarding and ongoing learning and development opportunities., • A varied and responsible role with room for initiative and personal growth., • An open company culture with short decision-making processes., • Regular employee events and team activities., • The opportunity to contribute to more sustainable and efficient supply chains worldwide. Interested? Are you looking for a role where customer service, asset management, and sales support come together? Do you enjoy working with customers, taking ownership, and being part of an international team? Apply now with your English CV and become part of the Tosca team. We look forward to getting to know you. Privacy Notice & Equal Opportunity Your personal data will be processed by Tosca for recruitment purposes in accordance with applicable data protection legislation. Tosca is committed to diversity, inclusion, and equal opportunity. We welcome applications from all qualified candidates regardless of age, gender, disability, ethnic or racial origin, religion or belief, or sexual orientation. External recruitment agencies will not be used for this position.

Promocionar y potenciar todas las unidades de negocio del hotel (hotel, restaurante, piano bar, teatro y eventos). Misión del puesto Buscamos una persona dinámica, con clara orientación comercial y pasión por la hospitalidad, que contribuya a impulsar el negocio del hotel y a ofrecer experienci

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

Technical Account Manager Storage & Systems Descripción en GP DIGITAL buscamos para cliente ser sector IT Technical Account Manager (TAM) Storage Systems ¿Te gustaría convertirte en el referente técnico para clientes Enterprise en entornos de infraestructura crítica? Buscamos un/a Techn

Este rol te permitirá impulsar la calidad, la eficiencia y la experiencia del cliente en un área clave de la compañía, ayudando a que cada interacción cuente y marque la diferencia. Te incorporarás a un equipo cercano, colaborativo y con ganas de mejorar cada día, donde tu capacidad de organización y visión de servicio tendrán un impacto directo. Beneficios del puesto ✅ Contrato indefinido desde el primer día Para que puedas construir tu futuro con estabilidad y una relación a largo plazo. ✅ Horario equilibrado y respetuoso con tu vida personal Lunes a jueves de 9 a 18h, viernes y meses de julio y agosto jornada intensiva. Habrá semanas con flexibilidad horaria adaptada a la carga de trabajo. ✅ Teletrabajo 2 días por semana A partir del 3º mes, para ayudarte a conciliar y trabajar con mayor autonomía. ✅ Ubicación cómoda en Majadahonda Un entorno accesible, tranquilo y pensado para trabajar con foco. ✅ Retribución competitiva Salario fijo a partir de 27k + variable del 10% ligado a resultados y KPIs reales del área. ✅ Aprendizaje continuo y visión estratégica Participarás en proyectos de mejora, calidad, eficiencia y sistemas que te permitirán crecer profesionalmente. ✅ Participación directa en decisiones clave del área Serás una pieza fundamental coordinando tareas, dimensionando equipos y optimizando procesos operativos. Tu misión Tu misión será elevar el rendimiento del área de Servicio reforzando la coordinación del equipo, impulsando mejoras y garantizando una experiencia excelente para clientes, partners y equipos comerciales. Tendrás la oportunidad de transformar procesos, optimizar tiempos y convertir los datos e indicadores en un motor real para la toma de decisiones. Tus responsabilidades (todas redactadas en segunda persona y en futuro) Coordinarás las tareas del equipo (interno y externo), asegurando foco, orden y cumplimiento de objetivos. Convertirás los KPIs en insights útiles, realizando reporting nacional e internacional para impulsar mejoras. Liderarás acciones de optimización, calidad y eficiencia, involucrándote en proyectos y mejoras del área. Qué te hará tener éxito en esta posición Tu experiencia previa gestionando clientes (3–5 años) Te permitirá entender rápidamente las necesidades del área, anticiparte a incidencias y ofrecer soluciones prácticas que mejoren el servicio. Tu habilidad para coordinar equipos sin necesidad de ser manager formal Será clave para organizar tareas, dar seguimiento y mantener la motivación de un equipo de unas 10 personas, favoreciendo un clima colaborativo. Tus conocimientos en herramientas de gestión de clientes y reclamaciones Te ayudarán a tomar decisiones basadas en datos y a impulsar mejoras operativas de forma ágil. Tu visión de procesos y tu capacidad de detectar oportunidades de mejora Favorecerán la eficiencia del departamento y el cumplimiento de los objetivos anuales. Tu nivel de inglés intermedio (B2) Será útil para comunicarte con equipos internacionales y elaborar KPIs globales con claridad y seguridad. Tu formación técnica (FP I, FP II o estudios superiores) Te permitirá comprender la operativa, adaptarte rápido y aportar una mirada analítica al área. Call to Action Si te motiva liderar la coordinación de un equipo, mejorar procesos y tener un impacto real en la calidad del servicio, este rol está hecho para ti. Envíanos tu candidatura y demos juntos el siguiente paso.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? Immediate start date A fixed-term contract for 6 months , with potential to extend. Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices. An international, collaborative and dynamic work environment QH University that offers continuous training tools for all seniority levels. Wellbeing, Colleague Resource Groups & other attractive DEI programs. Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice. Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. Communicating with customers and colleagues across different countries. Processing and managing customer orders. Providing updates on order status, shipments, and deliveries. Working closely with Supply Chain, Logistics, Production, and Sales teams. Supporting quotation requests and customer enquiries. Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience Previous customer service, supply chain, or logistics experience is helpful but not essential. We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge Comfortable using Microsoft Office applications such as Outlook, Word, and Excel. Experience with ERP systems is an advantage but not required – we will provide training. Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? A genuine passion for delivering excellent customer service. Strong communication and interpersonal skills. A positive, proactive attitude and willingness to learn. Good organizational skills and attention to detail. Ability to collaborate effectively with others while also managing tasks independently. Adaptability and a solution-focused mindset. A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Shape the Future of Sustainable Supply Chains with Us At Tosca, we help leading retailers and manufacturers reduce waste, lower costs, and improve efficiency through innovative reusable packaging solutions. Together with our customers, we create smarter, more sustainable supply chains and actively contribute to a circular economy. To strengthen our team, we are looking for a Customer Service & Asset Specialist (m/f/d) . In this dynamic role, you will act as a key link between customers, logistics partners, and internal teams. By combining excellent customer service with asset-related activities, you will help ensure smooth operational processes, support customer satisfaction, and contribute to the efficient flow of Toscas reusable assets. This position is based in Madrid (Spain) with hybrid working opportunities available. Your Responsibilities Customer Service & Customer Support Act as the primary point of contact for customers. Deliver a professional, responsive, and service-oriented customer experience. Support the onboarding of new customers and help ensure a smooth implementation process. Build and maintain strong customer relationships through proactive communication. Maintain accurate customer master data and ensure a high level of data quality. Coordinate stock reconciliations with customers and support the investigation of discrepancies. Work closely with customers and internal departments to ensure efficient communication and operational processes. Support the resolution of customer service and quality-related issues. Provide updates regarding orders, deliveries, and customer requests. Asset Support & Inventory Coordination Monitor asset movements and inventory levels. Maintain accurate asset records and support transparency throughout the asset lifecycle. Investigate inventory discrepancies and support corrective actions when required. Assist with customer inventory checks, stock audits, and reconciliation activities. Collaborate with logistics providers, customers, and internal teams to support asset availability. Prepare reports related to stock levels, inventory balances, and asset movements. Contribute to process improvements that enhance operational efficiency and data accuracy. What Makes This Role Special A varied role combining customer service and operational asset support. An international and collaborative working environment. The opportunity to make a direct impact on customer satisfaction and operational performance. A key role in supporting Toscas sustainability mission and circular economy model. The chance to contribute ideas and support continuous improvement initiatives. Your Profile Completed commercial education, business-related studies, or equivalent professional experience. Previous experience in Customer Service, Logistics, Supply Chain, Operations, Inventory Control, or a similar role is an advantage. Excellent German and English communication skills, both written and spoken. Strong organizational skills and a structured, detail-oriented approach. Ability to prioritize tasks and manage multiple responsibilities simultaneously. Professional communication skills and a customer-focused mindset. Comfortable working independently as well as collaboratively within a team. Proficient in Microsoft Office applications and willing to learn new systems and processes. Experience with ERP or CRM systems is considered an advantage. What We Offer A permanent contract within a growing international company. Competitive compensation aligned with your experience and qualifications. Flexible working hours and a hybrid working model with up to two home office days per week. Attractive employee benefits. Comprehensive onboarding and ongoing learning and development opportunities. A varied and responsible role with room for initiative and personal growth. An open company culture with short decision-making processes. Regular employee events and team activities. The opportunity to contribute to more sustainable and efficient supply chains worldwide. Interested? Are you looking for a role where customer service, asset management, and sales support come together? Do you enjoy working with customers, taking ownership, and being part of an international team? Apply now with your English CV and become part of the Tosca team. We look forward to getting to know you. Privacy Notice & Equal Opportunity Your personal data will be processed by Tosca for recruitment purposes in accordance with applicable data protection legislation. Tosca is committed to diversity, inclusion, and equal opportunity. We welcome applications from all qualified candidates regardless of age, gender, disability, ethnic or racial origin, religion or belief, or sexual orientation. External recruitment agencies will not be used for this position.

We’re Hiring: Customer Service Agent (Taa S) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email. • Handle Level 1–2 technical incidents and service-related queries. • Register and follow up customer cases using CRM and ticketing systems. • Deliver high-quality customer experience in Portuguese, English, and Spanish. • Escalate complex cases following internal procedures and quality standards. • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one. • Full-time schedule (39h/week). • Monday to Friday shifts between 9:00 and 19:00. • Hybrid model: - 3 days on-site in Madrid - Remote work on Mondays and Fridays • Competitive salary: 22,500 – 24,000 € gross/year. • Paid training during working hours. • Career development opportunities within Foundever. • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level. • Advanced English and Spanish (C1 or higher). • Customer-oriented mindset and strong communication skills. • Interest in technical support and premium customer experience. • Ability to work with digital tools and structured processes. • Based in Madrid or willing to relocate. About Foundever Foundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada de una compañía líder en servicios de financiación de consumo, con presencia nacional y un enfoque innovador en soluciones de pago aplazado y financiación personalizada. Su misión asegurar que el área de Venta Cruzada funcione de manera eficiente, como foco principal: optimización de resultados, la coordinación transversal y la mejora continua del negocio. Funciones y responsabilidades del puesto: - Gestión de desempeño y KPIs: definir, consolidar y analizar KPIs del área: conversión, ticket medio, volumen de ventas, productividad (ventas/FTE), calidad de venta, analizar desviaciones y proponer acciones correctivas, seguimiento de resultados diarios, semanales y mensuales. - Ejecución del plan de negocio: traducir la estrategia en planes operativos, objetivos por equipo, acciones comerciales, asegurar la correcta ejecución en todos los canales (tradicional + ecommerce), coordinar la implantación de campañas y nuevas iniciativas. - Coordinación transversal del área: alinear a todos los supervisores de estructura: Producción, Formación, Selección, Ecommerce, garantizar coherencia y consistencia en procesos, objetivos, metodología comercial. - Mejora continua y optimización: identificar áreas de mejora a partir de: auditorías, análisis de resultados, feedback de equipos, impulsar planes de acción estructurados, medir impacto de las acciones implantadas. - Desarrollo comercial y formación: detectar necesidades formativas, ajustar argumentarios y procesos de venta, asegurar traslado de mejoras a equipos comerciales. - Transformación y desarrollo del modelo: participar activamente en proyectos clave: implantación de Génesys, uso de IA en auditorías de llamadas, evolución del modelo de riesgos y negocio. - Reporting y soporte a Dirección: preparar información y análisis para el Head, participar en comités de seguimiento, dar visibilidad del estado real del negocio. - Gestión del cambio: apoyar la transformación organizativa del área y acompañar a los equipos en: aumento de exigencia, cambio de procesos, evolución del modelo. Se requiere: - Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios. - Experiencia en entornos de venta cruzada, televenta, recobro con venta (muy valorable) - Conocimientos técnicos: · Herramientas de contact center: uso de herramientas con marcación predictiva, preferiblemente Genesys, en caso contrario Altitude, demostrando capacidad de establecer estrategias de negocio en función de seguimiento de los KPI´s y cambiando reglas de marcación en función de necesidades de contactación y producción. · Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto) · Gestión de KPIs y modelos de negocio · Conocimiento de operativa comercial call center · Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA o automatización. - Alta capacidad analítica y orientación a resultados. - Capacidad de estructuración y organización. - Liderazgo transversal (sin jerarquía directa) y capacidad de toma de decisiones. - Comunicación clara y exigente. - Resiliencia y gestión de presión, adaptación al cambio. - Inteligencia emocional y comunicación efectiva constructiva buscando siempre la mejora continua. Se ofrece: - Incorporación a una compañía consolidada con presencia nacional y proyectos innovadores en el sector financiero. -Salario, en función de valía, en torno a 55.000€b/a + variable repartido mensualmente. - Contrato indefinido, a jornada completa, de lunes a jueves de 10:00 a 18:00 y viernes 10:00 a 17:00h, con posibilidad de modalidad de teletrabajo. - Formación inicial a cargo de la empresa y oportunidades de desarrollo profesional. Experiencia requerida: - Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos intermedios. Formación requerida: - Titulación universitaria (ADE, Economía, Psicología, Ingeniería o similar). Idiomas requeridos: - Español: nativo. Requisitos valorables: - Experiencia en sector financiero o similar. - Experiencia en implantación de herramientas (CRM, contact center), proyectos de transformación. - Conocimientos de riesgo / scoring. - Experiencia con modelos de auditoría de calidad.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? Immediate start date A fixed-term contract until 29th January 2027 Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices. An international, collaborative and dynamic work environment QH University that offers continuous training tools for all seniority levels. Wellbeing, Colleague Resource Groups & other attractive DEI programs. Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice. Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. Communicating with customers and colleagues across different countries. Processing and managing customer orders. Providing updates on order status, shipments, and deliveries. Working closely with Supply Chain, Logistics, Production, and Sales teams. Supporting quotation requests and customer enquiries. Maintaining accurate customer records and documentation. What are we looking for? Were looking for an experienced, customer-focused professional who thrives in a fast-paced international environment and enjoys working across the Supply Chain. Experience Previous experience in Customer Service, Order Management, Logistics, Supply Chain, or a similar operational environment. Experience working in an international manufacturing, industrial, logistics, or distribution environment is highly valued. Proven ability to manage customer orders from receipt through to delivery, working closely with Supply Chain and Logistics teams. Experience handling customer enquiries, resolving issues, and coordinating with multiple stakeholders to ensure excellent service delivery. Skills & Knowledge Strong communication skills in French and English (written and spoken) are essential. Proficiency in Microsoft Office applications: Outlook, Excel, and Word. Experience working with ERP systems (e.g., SAP, Oracle, JDE, or similar). Solid understanding of customer service processes within a supply chain and logistics environment. Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. What will help you succeed? A customer-first mindset and a passion for delivering exceptional service. Strong problem-solving and decision-making skills. Ability to build effective relationships with customers and internal stakeholders. Excellent organizational and time-management skills. A proactive approach and the ability to work independently while collaborating effectively across teams. Adaptability, resilience, and a continuous improvement mindset. A commitment to safety, quality, and integrity. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Buscamos ampliar nuestro equipo de Calidad que realiza el control más absoluto en cuanto al contenido de nuestra página web: direcciones, precios, metros, comentarios, fotos, los datos más relevantes de un inmueble son vigilados concienzudamente. Si eres una persona comprometida, con muchas ganas de aprender y de desarrollarte con nosotr@s, esta es tu oportunidad! Conoces idealista? idealista es el principal punto de encuentro para todas aquellas personas que buscan una vivienda (o local, edificio...) ya sea en compra o en alquiler, y aquellas personas que las ofertan. Llevamos desde el año 2000 ayudando a todos nuestros usuari@s a superar la ansiedad y la frustración que supone encontrar un hogar. En idealista no creemos en las estructuras ni en los organigramas que contemplan a las personas como "cajitas". Apostamos por la integración de los equipos en grupos diversos, fuertemente cohesionados e interrelacionados, basados en la responsabilidad y en el trabajo en equipo. Qué harás? - Revisión del contenido de nuestra plataforma. - Atención a clientes por vía telefónica, correo electrónico y contacto vía web en Portugués y Español; - Gestión de incidencias. Cómo es nuestr@ candidat@ ideal? - Candidat@ proactiv@ y con muchas ganas de aprender en una de las mayores empresas tecnológicas españolas. - Persona enfocada a resultados. - Buen nivel de inglés. - Portugués Nativo Qué te ofrecemos? - Cultura y valores: formarás parte de un equipo joven y brillante de un .com líder en Europa, obsesionado con hacer la vida más fácil a millones de personas en España, Italia y Portugal. - Estamos comprometidos con la innovación, el cambio, los datos, la excelencia, el trabajo en equipo y la diversidad, como parte de nuestro ADN. - Lo que ves es lo que hay, no tenemos oficinas ni símbolos de estatus, trabajamos en equipos pequeños y fuertemente cohesionados en los que prima la confianza y el optimismo. - Posibilidades reales de promoción interna. - Formación inicial y continuada. - Plan de retribución flexible y seguro de salud subvencionado. - Oficinas en el centro de Madrid (Marqués de Cubas). Horario de trabajo : Sábados, Domingos y festivos de Portugal de 10:00 a 18:00.

At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.We are inspired by the knowledge that together w

We are actively looking for a dynamic and customer-focused individual who can join our team as a.Customer Care Representative in the Transaction Review Department.As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries.In this essential

Formarás parte del equipo de Operaciones Internacionales, dando soporte administrativo y asegurando una gestión ágil y eficaz de los pedidos de nuestros clientes internacionales, siendo un punto de contacto clave para garantizar un servicio de calidad. En nuestra empresa seguimos creciendo y busc

Desde IMAN GROUP seguimos impulsando el talento en el sector de la automoción.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Por encargo de nuestro cliente, concesionario oficial Volvo, buscamos in

Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria.Departamento de Atención al Cliente.Atención al cliente a través de.Soporte postven

Deliver high-quality customer experience in Portuguese, English, and Spanish. Advanced English and Spanish (C1 or higher).

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector.If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional gro

Oferta de empleo: Agente de atención al cliente en Alcorcón Descripción de la oferta: Agente de atención al cliente en Alcorcón. Cuáles serán tus funciones? * Atender consultas, incidencias y solicitudes de clientes por teléfono, email y otros canales de comunicación. En Grupo Gamboa seguim

Shape the Future of Sustainable Supply Chains with Us.At Tosca, we help leading retailers and manufacturers reduce waste, lower costs, and improve efficiency through innovative reusable packaging solutions.Together with our customers, we create smarter, more sustainable supply chains and actively co

Qualifications: SHIPBOARD Employment Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment. Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin). Good working knowledge of Microsoft applications, Fidelio and hotel operating systems. Proactive approach to problem solving. Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts. Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship. Coordinates, organizes and supervises the front office operation. Displays a full and comprehensive knowledge of the ships facilities, ports of call and services. Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers' expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don't need to come from a chemicals or manufacturing background — we're open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. xkdbapo Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

ppbObjective: /b In this key role, you will drive Fortinet Channel business through our Distribution Channel. Manage and Develop key relationships with Executive level and day-to-day business managers for each Distributor. Implement and manage annual Marketing plans to drive business for the various Sales Business Units and Fortinet product solutions. Coordinate with internal groups (Finance, shipping receiving, AP, Legal, Sales, Engineering etc.) to manage Distribution Purchase Orders and inventory planning and forecasting. Serve as a lead contact to assist and support activities associated with all Channel, Enterprise, Service Provider and Federal Sales team opportunities. /ph3Distribution Channel Account Manager /h3pMadrid, Spain /ph3Responsibilities /h3ulliImplement annual/quarterly marketing plans to drive incremental growth, achieve goals and exceed quota responsibility /liliServes as lead contact responsible for all day-to-day business through the Distribution Channel and Fortinet. /liliWorks closely with all Fortinet Sales teams (Channel, Enterprise, Service Provider, Federal) to manage pipeline opportunities, recruit and identify new opportunities through each Distribution point. /liliDevelop and manage relationships with key executives, decision makers, influencers at each Distribution partner. /liliManages Inventory levels and advises product forecasts for each Distribution partner. /liliRequired travel to each Distribution point and Channel events associated with each partner. /li /ulh3Required Skills /h3ulli5+ years in successful Distribution Channel experience /liliProven track record in managing key Distribution Channel relationships /liliStrong ability to work cross-functionally and strong problem solving skills /liliExcellent presentation skills to executives individual contributors /liliExcellent written and verbal communication skills /liliA self-motivated, independent thinker who excels at multi-tasking. /li /ulh3Education /h3ulliBachelor's degree or equivalent experience in network security industry, /li /ul /p #J-18808-Ljbffr

ph3About Us /h3 pProofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. /p h3About Us /h3 pProofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. /p h3How We Work /h3 pAt Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values /p pbBold /b in how we dream and innovate /p pbResponsive /b to feedback, challenges and opportunities /p pbAccountable /b for results and best in class outcomes /p pbVisionary /b in future focused problem-solving /p pbExceptional /b in execution and impact /p h3The Role /h3 pThe Technical Account Manager (TAM) is a strategic customer advisor and business outcome leader who partners with enterprise customers to drive measurable security value and cyber resiliency. This is a senior, consultative role that operates at the intersection of technology and business strategy—engaging at the CISO and executive level while maintaining the technical depth necessary to guide complex Proofpoint deployments. /p pThe TAM serves as a trusted executive consultant, proactively identifying strategic risks, architecting adoption and value realization plans, and coaching customers on aligning Proofpoint capabilities to their broader security and business frameworks. While the role has evolved to lead with strategic advisory, a strong technical and security software foundation remains essential. /p pSuccessful candidates will bring executive presence, commercial acumen, and a proven track record of driving customer outcomes at the enterprise level—combined with deep experience in Linux, messaging, and cloud security environments. Above all, they will have a passion for ensuring a top-quality customer experience. /p h3Your Day-to-Day /h3 h3Strategic Advisory (~50%) /h3 ul liDrive business outcomes aligned to customer security and organizational goals, ensuring measurable ROI across the Proofpoint investment. /li liServe as a strategic risk advisor—proactively identifying and mitigating renewal, adoption, and security posture risks before they impact the customer. /li liAct as an executive consultant—building trusted relationships at CISO/VP level, delivering strategic insights and forward-looking recommendations. /li liArchitect adoption and value realization plans that ensure customers maximize the full breadth of their Proofpoint deployment. /li liCoach customers on cyber resiliency strategy—aligning Proofpoint capabilities to their broader security framework and organizational risk tolerance. /li liLead executive business reviews and strategic planning sessions, articulating security value in business terms. /li /ul h3Technical Operational (~50%) /h3 ul liMaintain technical expertise across the Proofpoint platform—staying current on product capabilities, integrations, and roadmap. /li liUnderstand the customer’s unique security goals, business requirements, network configuration, and Proofpoint deployment; proactively make recommendations to improve security posture and system performance. /li liAct as a technical advocate to manage and monitor interactions with the Proofpoint technical support team, proactively escalating issues and feature requests. /li liConduct proactive health checks and provide system performance recommendations aligned to the customer’s deployment. /li liProvide insight on industry trends, the security landscape, best practices, and product roadmaps affecting the customer’s business. /li liAssist customers with setting goals and success criteria for their Proofpoint deployment, and provide reports to track key metrics and progress. /li liConduct weekly status calls, monthly management calls, and periodic executive-level business reviews. /li /ul h3Qualifications /h3 h3Strategic Business Competencies /h3 ul liProven ability to drive measurable business outcomes for enterprise customers—translating technical capabilities into tangible security and business value. /li liExecutive presence and demonstrated experience engaging at C‑suite and VP level, including CISOs, CIOs, and business unit leaders. /li liStrategic risk assessment and advisory experience—ability to identify adoption gaps, renewal risks, and security posture vulnerabilities proactively. /li liStrong commercial acumen—solid understanding of ARR, renewals, customer lifetime value, and the commercial dimensions of customer success. /li liExperience building and executing customer success and adoption strategies at scale. /li liAbility to translate technical capabilities into business value narratives tailored to executive audiences. /li /ul h3Technical Foundation /h3 ul liExtensive industry experience in a client/professional services, sales engineering, senior support engineering, IT operations management, or senior engineer role with exposure to multiple technology areas. /li liMaintain technical expertise across the Proofpoint platform and the broader cybersecurity landscape. /li liKnowledge of data communication concepts and technologies—specifically email, networking, and cloud services. /li liKnowledge of Linux, SMTP, and MySQL. /li liWorking knowledge of Windows, Active Directory, and Microsoft Exchange. /li liA history of successfully leading and directing technical staff through crisis situations. /li liKnowledge of project management principles and strong time management skills. /li liAbility to effectively work in a team environment as well as independently. /li liFluency in English is required. /li liFluency in Spanish, German, French, Italian or other languages beneficial /li /ul h3Preferred Experience /h3 ul liBackground in cybersecurity consulting or advisory roles. /li liExperience with customer success methodologies and frameworks (e.g., Gainsight, CSQL, QBR models). /li liTrack record of influencing customer retention, expansion, and NPS improvement. /li liAdaptable and willing to learn new technologies as the threat landscape evolves. /li liVery strong customer service and excellent communications skills, both written and oral. /li /ul h3Why Proofpoint? /h3 ul liCompetitive compensation /li liComprehensive benefits /li liCareer success on your terms /li liFlexible work environment /li liAnnual wellness and community outreach days /li liAlways on recognition for your contributions /li liGlobal collaboration and networking opportunities /li /ul h3Our Culture /h3 pOur culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. /p pWe encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to /p /p #J-18808-Ljbffr

ppbAbout the Company /b /p pA globally recognized customer experience and digital solutions leader is hiring Danish-speaking Customer Service Representatives for an exciting project in Barcelona. /p pThis opportunity is ideal for candidates with customer support experience who are passionate about technology, innovation while building an international career in one of Europe's most vibrant cities. /p ul libLocation: /b Barcelona, Spain / On-Site /li libSchedule: /b Monday–Friday /li libContract: /b Full-Time Permanent (39h/week) /li libRelocation Support: /b Available for Candidates with Work Permit /li /ul pbWhat You'll Do /b /p ul liSupport customers via phone, email and chat /li liResolve inquiries efficiently while maintaining high customer satisfaction /li liHandle technical and service-related issues within SLA standards /li liMaintain product and service knowledge /li liCollaborate with international teams in a dynamic environment /li /ul pbWhat We're Looking For /b /p ul liFluent Danish and English communication skills /li liPrevious customer service experience /li liGood knowledge of Windows, MS Office, and internet configuration /li liProblem-solving mindset and customer-oriented attitude /li /ul pbWhat's Offered /b /p ul li21,700€ gross annual salary /li liUp to 2,000€ gross annual bonus /li liPaid training and continuous support /li liCareer development programs and specialized courses /li liReferral bonus opportunities /li liModern office location in central Barcelona /li /ul /p #J-18808-Ljbffr

pLe conseiller clientèle chez Boulanger Madrid est chargé d'offrir une expérience client exceptionnelle, de la découverte des besoins à l'achat. Vous guidez les clients vers les solutions adaptées et contribuez à la performance du magasin. /ppProfil recherché: sens du service, écoute active et capacité à travailler en équipe dans un environnement dynamique. Une première expérience en vente est appréciée et la maîtrise du espagnol et du français est un plus. /p #J-18808-Ljbffr

ppEurovision Services is seeking a highly motivated bOperational Account Service Manager /b to become part of our Operations Team in Madrid, Spain. /p h3ABOUT THE ES OPERATIONS TEAM /h3 pThe Operations department serves as the central point of contact for all customers receiving operational services. The team manages the requirements and delivery of our transmission and media services for all events, coordinating with our customers and partners (e.g., media organizations, sports federations, and event enterprises). The ES Operations Team is responsible for delivering high-quality services, achieving ambitious operational objectives, and implementing reliable solutions to provide outstanding value to our customers while optimizing costs to improve our bottom line. /p h3MAIN RESPONSIBILITIES OF THIS POSITION /h3 h3Account Management: /h3 ul liActing as the main point of contact for key customer accounts on all operational matters /li liEnsuring outstanding service delivery by understanding customer needs and expectations /li liGuaranteeing the fulfilment of all account-related deliverables /li liProviding clear, consistent communication with both internal and external stakeholders. /li liCollaborating closely with the Network Manager to prepare projects and allocate technical resources /li liCoordinating with relevant Operations teams for smooth service delivery /li liTaking on a project manager role when required by specific events /li liInitiating account-related projects and handing them over to the PMO when applicable /li liTracking and reporting account costs /li /ul h3Service Management: /h3 ul liApplying project management principles to set up and deliver assigned projects /li liValidating project team resources in coordination with the Head of Service Management when needed /li liMonitoring and reporting project costs as part of the project team /li liStructuring and distributing project/event information clearly for internal use (handover documentation) /li liCollecting and coordinating all necessary project inputs (Rate Card, Rights Management, contacts, etc.) /li liPreparing and sharing Program Offers with ES clients and managing bookings /li liDefining technical requirements for events and transmissions /li liIn some cases, planning and overseeing the setup of international distribution networks /li liCollaborating with PMO to validate and prepare Major Events /li liSupporting the Network Manager with future planning, resource optimization, and network occupancy /li liPlanning transmissions by: /li liAssessing customer requests /li liReviewing network usage and capacity /li liProcuring additional resources if needed /li liEnsuring efficient allocation of internal resources /li /ul ul liTracking and reporting event-related costs for each account /li liWorking closely with subsidiary offices for seamless coordination /li liMonitoring supplier performance and reporting feedback to Procurement /li liEnsuring service delivery aligns with customer and supplier contracts /li liCollaborating with Marketing for product feedback, new product insights, and related communications /li liDepending on experience, taking on flexible roles as required by specific projects /li /ul pbPlease note that this role works on morning and afternoon shifts, extending throughout the weekends depending on events needs. /b /p h3YOUR KNOWLEDGE AND SKILLS /h3 ul liRelevant experience in the broadcast field, with proven track record managing complex broadcast operations /li liEffective planning, coordination, and delivery of complex service and project initiatives /li liStrong client relationship management, focused on high service quality and customer satisfaction /li liProven ability to manage and control budgets, with solid financial reporting skills /li liUnderstanding of technical requirements for broadcast transmissions and live events /li liEfficient planning and allocation of internal and external resources /li liOversight of supplier performance and service contract management /li liProficiency with project management and collaboration tools (Excel, Jira, MS Project, CRM platforms) /li liHighly organized, self-driven, and adaptable, able to work independently with minimal supervision /li liStrong communication and interpersonal skills, effective in cross-functional and remote teams /li liKnowledge of French or Spanish is a plus /li /ul h3WHY JOIN US? /h3 pBecoming part of our team means working in a stimulating, inclusive, and international environment where your contribution truly matters. /p pYou will join an innovative, fast-paced company at the forefront of the broadcasting industry, combining cutting-edge technology with solid operational expertise. Our multicultural teams bring together diverse perspectives, creating an environment where ideas thrive and collaboration leads to exceptional results. /p pIn addition, we offer a comprehensive range of benefits designed to support your well-being and work-life balance: /p ul li28 working days of paid vacation per year /li liPrivate health insurance /li liCompany pension fund /li liPublic transport allowance /li liParking /li /ul h3ABOUT EUROVISION SERVICES /h3 pWith over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms. /p pThis is why we are the first-choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end-to-end solutions to produce, distribute and personalize content for their audiences. /p pWe are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at . /p pAt Eurovision Services, we believe diversity strengthens our teams and drives innovation. We are committed to building an inclusive workplace where everyone feels respected, supported, and empowered to succeed. We welcome and encourage applications from candidates of all genders, backgrounds, identities, abilities, and experiences. /p pPlease note: If you apply for this position, you may receive a call from a Spanish phone number as part of the recruitment process. /p /p #J-18808-Ljbffr

ppDescripción del trabajo Manage high-value clients and optimize Google Ads strategies. Requires strong communication skills and digital advertising experience. /ppDutch-speaking Account Executive | Madrid, Spain (Hybrid). Dutch-speaking Account Executive. Additional quarterly commission accelerators for top performers. Manage the full sales cycle from prospecti... /ppPartner Channel Manager - EMEA. En Analyticalways estamos en plena expansión internacional y necesitamos a alguien que lidere nuestra estrategia de canal en Europa y mercados emergentes. No buscamos ... /ppDescubre Surveoo, el sistema que ayuda a principiantes a ganar dinero a diario. Convierte tu tiempo libre en ingresos diarios respondiendo encuestas sencillas. No necesitas conocimientos técni... /ppBricoman, Obramat, Tecnomat, Bricocenter and Weldom— empower people to create better living spaces every day. We're transforming into the leading global habitat platform and our. Launched just 4 year... /ppWe are currently hiring Account Executives to join an international sales team based in Madrid, Spain. This role focuses on managing the full sales cycle, building client relationships, and driving ... /ppA globally recognized customer experience and digital solutions leader is hiring Dutch-speaking Digital Marketing Specialists for an exciting project focused on online advertising and business grow... /ppAdeo is the world's third-largest distributor of DIY and decoration products, with more than 30 billion euros in annual sales and 110,000 employees in 21 countries. Key group brands include Leroy Me... /ppDescubre Surveoo, el sistema que ayuda a principiantes a ganar dinero a diario. Convierte tu tiempo libre en ingresos diarios respondiendo encuestas sencillas. No necesitas conocimientos técni... /ppMust currently reside in Spain. We are currently hiring Account Executives to join an international sales team based in Madrid, Spain. This role focuses on managing the full sales cycle, building cli... /ppNuestras Tiendas es el lugar donde demostramos, cara a cara, nuestro propósito. Si compartes este objetivo y tu satisfacción es conseguir que los clientes puedan dar vida a sus ideas y proyectos, es... /p /p #J-18808-Ljbffr

ph3About Us /h3 pVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. /p pAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. /p pJoin Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. /p h3Job Description /h3 h3What it's all about /h3 pVisa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments. /p pWe are looking for a Consulting Analyst whose primary strength is in AI agentic systems - someone with genuine, hands-on experience building, testing, and deploying agentic workflows - and who is eager to apply that expertise within the payments and financial services industry. This is not a pure AI engineering role, nor is it a traditional consulting analyst position. It is a hybrid, execution-focused role where AI capability complemented by an interest in and aptitude for financial services are the leading qualifications. /p pThe ideal candidate is technically capable and intellectually curious: someone who can design a prompt architecture for an agent that automates a bank’s operational workflow, run structured evaluations to measure quality and reliability, and present findings clearly to both technical and business stakeholders. You bring strong AI foundations and are excited about developing domain expertise in payments and financial services - one of the most complex, regulated, and high-impact sectors for agentic AI deployment. /p h3What You Will Do /h3 ul liAI Agentic System Development Testing /li liClient Engagement Delivery /li liStrategy Support Knowledge Building /li /ul h3Why This Role /h3 ul liBuild, iterate, and refine agentic workflows using prompt engineering, RAG/context construction, tool integration, memory management, and guardrail configuration - working within frameworks such as LangGraph, LangChain, OpenAI Agents SDK, Anthropic Agent SDK . /li liDesign and execute structured evaluation cycles: create test cases, analyze agent outputs for factuality, format compliance, and task completion, and document failure modes with actionable improvement recommendations. /li liMaintain and evolve prompt libraries, evaluation datasets, and experimentation logs - contributing to the team’s systematic approach to prompt versioning, A/B testing, and performance tracking. /li liMonitor the agentic AI landscape - tracking new models, frameworks, protocols (Visa TAP, OpenAI/Stripe ACP, Google AP2), and techniques - and synthesize findings into internal briefings and knowledge-sharing materials. /li liPrototype and demonstrate new agent capabilities, translating emerging AI techniques into practical solutions that address real client challenges. /li liSupport the execution of AI agentic workflow engagements for Visa’s financial institution and merchant clients across Southern Europe, contributing to workstreams from discovery and process mapping through agent development, testing, and deployment. /li liConduct research and analysis to identify client processes suited for agentization - mapping document flows, system integration points, decision trees, and existing automation gaps across payments, banking operations, and financial services workflows. /li liAssist in the design of hybrid AI-human operating models, documenting task routing logic, escalation paths, and human oversight requirements for regulatory-sensitive processes. /li liHelp translate financial services domain requirements - such as compliance rules, authorization flows, customer onboarding processes, and settlement logic - into agent specifications, evaluation criteria, and structured system prompts. /li liPrepare client-facing deliverables including process assessments, technical documentation, and progress reports, ensuring quality and consistency with VCA standards. /li liContribute to go-to-market activities for the AI Agentic Workflows and Agentic Commerce service lines, including research for client workshops, preparation of capability demonstrations, and drafting of sales materials. /li liSupport the development of client proposals by conducting market research, competitive analysis, and benchmarking exercises that feed into ROI projections and implementation plans. /li liHelp build the service line’s intellectual capital: contribute to frameworks, playbooks, reusable prompt templates, evaluation benchmarks, and case study documentation. /li liParticipate in client meetings and workshops alongside senior team members, taking ownership of specific technical analysis workstreams or agent demonstration components. /li liApply your AI expertise to one of the most complex and high-impact sectors for agentic deployment - developing rare, differentiated skills at the intersection of AI and financial services. /li liWork alongside senior leaders and directly with C-level executives at Europe’s leading financial institutions on real, transformative engagements. /li liAccess Visa’s unmatched payments data, global subject matter experts, and proprietary technology platforms - resources unavailable anywhere else. /li liAccelerate your domain expertise through hands-on project work, structured mentoring from payments and AI specialists, and continuous learning opportunities. /li liContribute to defining the playbook for an entirely new consulting discipline, with direct visibility to Visa’s senior leadership. /li /ul pThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. /p h3Qualifications /h3 h3Required Qualifications /h3 ul liAI Agentic Workflows Applied AI (Primary) /li liFinancial Services Payments Knowledge (Complementary) /li /ul h3Preferred Qualifications /h3 ul li1-2+ years of hands-on experience designing, building, or deploying AI-powered agentic workflows, LLM-based applications, or applied AI solutions in a professional or advanced academic setting. /li liProficiency with at least one agentic framework or platform: LangGraph, LangChain, OpenAI Agents SDK, Claude Agent SDK, Microsoft Copilot Studio, or equivalent. /li liSolid understanding of when to apply prompt engineering vs. RAG vs. fine-tuning, and awareness of trade-offs around latency, cost, and output quality. /li liWorking knowledge of Python or JavaScript for prototyping, experimentation, or interfacing with AI APIs. Full software development skills are not required, but comfort writing and reading code is expected. /li liProfessional exposure to financial services, payments, banking, insurance, or fintech—in a consulting, analytical, operational, product, or technology role. Candidates with strong AI credentials and a demonstrated interest in financial services will also be considered. /li liFoundational understanding of financial services concepts: how banks, card networks, payment processors, or fintechs operate; basic awareness of regulatory environments (PSD2, AML/KYC, data protection). /li liStrong analytical and problem-solving skills, with attention to detail and a structured approach to ambiguous problems. /li liExcellent written and verbal communication in English and Spanish; additional European languages are a plus. /li liClear and professional presentation skills - comfortable preparing and contributing to deliverables for senior client audiences. /li liAwareness of the emerging agentic commerce protocol landscape: Visa TAP, Mastercard Agent Pay, OpenAI/Stripe ACP, Google AP2, and related standards. /li liContributions to the AI community - through personal projects, open-source contributions, hackathons, published articles, or relevant certifications that demonstrate initiative and depth beyond formal job requirements. /li liFamiliarity with enterprise AI deployment considerations: security, compliance, data privacy, and integration with existing IT infrastructure. /li liStrong practical knowledge of the AI agentic stack, including: ul liPrompt engineering: ability to write, test, and systematically iterate on structured prompts for multi-step agent tasks; understanding of few-shot learning, chain-of-thought, instruction design, and prompt versioning. /li liRAG context construction: working familiarity with retrieval-augmented generation, including document chunking, embedding models, vector search, and hybrid retrieval strategies. /li liAgent orchestration: exposure to agent frameworks and patterns (tool calling, sequential/parallel task execution, ReAct-style reasoning, error handling and correction loops). /li liEvaluation guardrails: experience running structured evaluations of AI outputs - measuring accuracy, relevance, format compliance, and identifying failure patterns. Awareness of AI-as-a-judge and human-in-the-loop review methods. /li liAI interfaces: familiarity with how end users interact with AI applications (chatbots, copilots, browser extensions, agent-based tools) and the design considerations involved. /li /ul /li /ul h3Visa is an EEO Employer /h3 pQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. /p /p #J-18808-Ljbffr

ppLooking for an international career in one of Europe's most vibrant cities? /ppJoin a leading global BPO company and become part of an international customer support team serving one of Spain's leading airline brands. If you're passionate about customer service and enjoy working in a dynamic, multicultural environment, this is your opportunity to build an international career in Lisbon. /ppbLocation: /b Lisbon, Portugal - bRelocation Support: /b Available /ppbWork Model: /b On-site /ph3What You'll Do /h3ulliDeliver exceptional customer support in Spanish. /liliAssist customers with booking inquiries, travel-related requests, and account support. /liliResolve customer issues professionally while ensuring a positive customer experience. /liliCommunicate clearly and effectively across multiple customer interactions. /liliContribute to high customer satisfaction through empathy, efficiency, and problem-solving. /li /ulh3What We're Looking For /h3ulliNative or fluent Spanish (C1 level). /liliEnglish (B2) or French (B2) proficiency. /liliMinimum 6 months of Contact Centre experience. /liliExcellent communication and customer service skills. /liliAbility to work in a fast-paced, international environment. /liliWillingness to relocate to Lisbon. /li /ulh3Salary Benefits /h3ulliBase Salary: €920 gross per month × 14 salaries /liliAttendance Bonus: €25 per month (11 months) /liliRelocation support provided /liliPaid training /liliCareer development opportunities /liliInternational and multicultural working environment /li /ulh3Working Schedule /h3ulliMonday to Sunday /liliRotational shifts between 08:00 and 21:00 /liliTwo rotational days off per week /li /ulh3Why Lisbon? /h3pLisbon combines a high quality of life with year-round sunshine, beautiful coastlines, a rich cultural heritage, and a welcoming international community. It is one of Europe's most popular destinations for multilingual professionals looking to grow their careers while enjoying an excellent work-life balance. /p /p #J-18808-Ljbffr

ppBy joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. /ppPay Range: €37,900 - €60,720 Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations. /ppReports To: Southern Europe Territory Manager /ppLocation: Remote - Spain (Madrid) /ph3Position Summary /h3pThe Account Manager is responsible for developing and managing new and existing business across all assigned customer accounts within the assigned territory, covering the full Bio-Techne portfolio. Working closely with the Sales Support, Sales Specialist, and Marketing teams, the role focuses on growing revenue, maintaining strong customer relationships, and identifying new business opportunities across the territory. A high level of market awareness, customer engagement, and commercial discipline is required to succeed in this role. /ph3Missions and activities /h3ollipCommercial Development Sales Promote and sell Bio-Techne solutions and products to academic, Biotech, CROs and industrial customers. Define and deploy prospecting and customer loyalty actions. Coordinate and collaborate with internal stakeholders to ensure service quality and customer satisfaction. Participate in internal meetings, training, sales meetings, and company presentations. Prepare tailored commercial offers and quotations based on customer needs. Create, present, and negotiate annual offers, including framework contracts (e.g. Master Supply Agreements). Conduct commercial negotiations at all levels (end users, procurement, senior management). Ensure high-quality preparation of technical documentation, pricing, and contract implementation. /p /lilipSales Account Portfolio Management Build and maintain strong, professional, and long-term relationships with customers. Perform regular on-site customer visits within the Grand Est territory. Implement sales and marketing plans aligned with customer expectations and company strategy. Identify, assess, and report customer needs and requests. Manage customer complaints and service issues effectively. Detect and actively promote upsell and cross-sell opportunities. /p /lilipSales Territory Development Participate in professional events such as trade fairs, conferences, symposiums, and on-site demonstrations. Develop and execute a structured prospecting plan based on market and customer analysis. Analyse sales data and provide regular activity and performance reports. Report commercial activities to management. Evaluate and review sales campaigns. Update, track, and manage customer data in SFDC (CRM). Establish, manage, and execute the Sales Business Plan for the territory. Provide weekly and monthly sales forecasts. Analyse sales gaps, identify risks, and implement proactive corrective actions. Achieve assigned sales targets and revenue objectives. /p /lilipMarket Competitive Intelligence Conduct market analysis and monitor key customer accounts to identify growth opportunities. Maintain continuous market and competitive intelligence within the territory. Share insights, trends, and competitive information with internal teams and management. /p /li /olh3Required Qualifications /h3ollipEducation Experience /pulliBachelor's or Master's degree in Life Sciences or a related scientific field. /liliSolid understanding of the Life Sciences market; knowledge of the Bio-Techne portfolio is an advantage. /liliProven experience in a sales-driven, target-oriented environment. /liliExperience using CRM systems (SFDC preferred). /liliAbility to track ROI and key performance indicators (KPIs). /liliStrong IT skills, including Microsoft Outlook, Excel, and Word. /li /ul /lilipLanguages /pulliProfessional working proficiency in English /li /ul /lilipPersonal Qualities Attributes /pulliExcellent attention to detail, time management, and organizational skills. /liliStrong "can-do" attitude with a proactive mindset. /liliAbility to work independently and manage multiple priorities effectively. /liliCalm under pressure and able to meet deadlines. /liliComfortable working in a fast-paced, performance-driven environment. /liliStrong interpersonal skills with the ability to build cross-functional relationships. /liliFlexible and adaptable to changing business needs. /li /ul /li /olh3Why Join Bio-Techne /h3ulliWe offer competitive wages along with extensive benefits for employees and their families. /liliWe invest in our employees' financial futures through retirement programs and an employee stock purchase plan. /liliWe help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more. /liliWe offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging. /liliWe foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. /li /ulpBio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. /ppTo protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. /ppIf you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact for assistance. /ppBio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results. /p /p #J-18808-Ljbffr

ppAt Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. /p pFor 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office this summer marks an exciting next chapter, and we're growing our team in order to write it. /p pOur strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed. /p h3About the Role /h3 pAre you passionate about financial markets, technology, and delivering exceptional client experiences? We’re looking for a Client Service Specialist to become a trusted partner to professional clients, including banks, brokers, and financial institutions, using our cutting-edge trading and market data solutions. /p pIn this role, you’ll combine your knowledge of financial markets with strong technical problem-solving skills to help clients maximise the value of our products. /p pYou’ll be the go-to expert for resolving complex issues, improving client outcomes, and contributing to the evolution of innovative fintech solutions. /p h3Responsabilities /h3 ul liBe the first point of contact for clients, delivering fast, professional support across phone, email, and chat /li liTroubleshoot and resolve trading, market data, and technical issues, often at first contact /li liOwn support cases end-to-end, ensuring smooth resolution and clear communication /li liEscalate complex issues with clear, well-documented tickets (JIRA) when needed /li liKeep accurate case records and share knowledge across teams /li liSupport client onboarding, training, and product enablement /li liBuild strong client relationships by understanding their workflows and needs /li liCollaborate with Product, Dev, Ops, Sales, and /li liAccount teams to drive great outcomes /li liAssist with product testing, releases, and quality checks before go-live /li liGather client feedback to improve products and services /li liContribute to documentation, knowledge bases, and best practices /li /ul h3Who you are /h3 ul liBasic understanding of financial products and market data platforms, with a strong eagerness to learn and quickly become proficient in Infront’s software products /li liExcellent interpersonal and communication skills to build trust and maintain clear, professional client interactions /li liAbility to work independently, manage a caseload of support tickets efficiently, and prioritize tasks in a fast-paced help desk environment /li liStrong customer service orientation with the capability to accurately assess client inquiries, provide first-level support, and upscale complex issues appropriately /li liProven problem-solving skills with a structured and analytical approach to issue resolution /li liFluent in English, both written and spoken /li liYou are curious, proactive, and motivated to continuously develop your knowledge while helping clients maximise the value of Infront’s solutions /li /ul h3Our offer /h3 pbHealth wellness: /bBenefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families. /p pbHoliday: /b Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge. /p pbRemote work: /bEnjoy the opportunity to work two days a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location. /p pbLearning development: /bSupport your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team. /p pbCulture impact: /bBe part of an international team with a startup mindset and play a key role in making a meaningful impact. /p pbOur offices: /b Work from Europe’s leading financial centres and be at the heart of where finance happens. /p h3Additional notes /h3 ul liAll candidates selected for employment are subject to Pre-Employment Screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace. /li liThis position will be based in our office in Madrid, and we can only consider applications from candidates who are already based in Madrid and who are eligible to work in Spain and do not require sponsorship for a work permit. /li liWe kindly ask that you submit your CV in English. /li /ul /p #J-18808-Ljbffr

ppAt Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. /p pFor 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we’re still building. Opening our new Madrid office this summer marks an exciting next chapter, and we’re growing our team in order to write it. /p pOur strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed. /p h3About the Role /h3 pAre you passionate about financial markets, technology, and delivering exceptional client experiences? We’re looking for a Client Service Specialist to become a trusted partner to professional clients, including banks, brokers, and financial institutions using our cutting‑edge trading and market data solutions. /p pIn this role, you’ll combine your knowledge of financial markets with strong technical problem‑solving skills to help clients maximise the value of our products. /p pYou’ll be the go‑to expert for resolving complex issues, improving client outcomes, and contributing to the evolution of innovative fintech solutions. /p h3Responsibilities /h3 ul liBe the first point of contact for clients, delivering fast, professional support across phone, email, and chat /li liTroubleshoot and resolve trading, market data, and technical issues, often at first contact /li liOwn support cases end‑to‑end, ensuring smooth resolution and clear communication /li liEscalate complex issues with clear, well‑documented tickets (JIRA) when needed /li liKeep accurate case records and share knowledge across teams /li liSupport client onboarding, training, and product enablement /li liBuild strong client relationships by understanding their workflows and needs /li liCollaborate with Product, Dev, Ops, Sales, and /li liAccount teams to drive great outcomes /li liAssist with product testing, releases, and quality checks before go‑live /li liGather client feedback to improve products and services /li liContribute to documentation, knowledge bases, and best practices /li /ul h3Who you are /h3 ul liBasic understanding of financial products and market data platforms, with a strong eagerness to learn and quickly become proficient in Infront’s software products /li liExcellent interpersonal and communication skills to build trust and maintain clear, professional client interactions /li liAbility to work independently, manage a caseload of support tickets efficiently, and prioritize tasks in a fast‑paced help desk environment /li liStrong customer service orientation with the capability to accurately assess client inquiries, provide first‑level support, and escalate complex issues appropriately /li liProven problem‑solving skills with a structured and analytical approach to issue resolution /li liFluent in English, both written and spoken /li liYou are curious, proactive, and motivated to continuously develop your knowledge while helping clients maximize the value of Infront’s solutions /li /ul h3Our offer /h3 pbHealth wellness: /b Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.br/ bHoliday: /b Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.br/ bRemote work: /b Enjoy the opportunity to work two days a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.br/ bLearning development: /b Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.br/ bCulture impact: /b Be part of an international team with a startup mindset and play a key role in making a meaningful impact.br/ bOur offices: /b Work from Europe’s leading financial centres and be at the heart of where finance happens. /p h3Additional notes /h3 ul liAll candidates selected for employment are subject to Pre‑Employment Screening. This process includes professional reference and background checks conducted by our third‑party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace. /li liThis position will be based in our office in Madrid, and we can only consider applications from candidates who are already based in Madrid and who are eligible to work in Spain and do not require sponsorship for a work permit. /li liWe kindly ask that you submit your CV in English. /li /ul /p #J-18808-Ljbffr

¡En Andamur seguimos creciendo y queremos que formes parte de nuestro equipo! Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación. Con más de 30 años ofreciendo soluciones a los profesionales del transporte nacional e internacional, en Andamur seguimos impulsando el sector con innovación, cercanía y compromiso. Contamos con una amplia red de Áreas de Servicio en las principales rutas de transporte y estamos buscando posiciones de Customer Service Agent para ofrecer un servicio cercano y de calidad a nuestros clientes y contribuir a su satisfacción y fidelización. ¿Qué harás en tu día a día? • Atender y gestionar consultas, incidencias y solicitudes de clientes a través de diferentes canales de comunicación., • Realizar el seguimiento y resolución de incidencias, garantizando una respuesta ágil y eficaz., • Asesorar a los clientes sobre los productos y servicios de Andamur., • Registrar y actualizar la información de clientes y gestiones realizadas en las herramientas corporativas., • Contribuir a la fidelización de los clientes mediante un servicio cercano, profesional y orientado a la solución. Buscamos personas con: • Experiencia previa en atención al cliente o posiciones similares., • Buen manejo de herramientas informáticas y entornos digitales., • Buenas habilidades de comunicación y orientación al cliente., • Habilidades de organización, resolución de problemas y trabajo en equipo., • Nivel de inglés avanzado . Se valorarán positivamente otros idiomas. ¿Qué te ofrecemos? • Paquete salarial competitivo. Salario fijo + variable por objetivos., • Horario: Lunes a jueves de 08:00 a 17:00h, Viernes de 08:00 a 15:00h. Desde el 15 de junio hasta el 15 de septiembre, lunes a viernes de 08:00h a 15:00h., • Seguro médico privado., • Academia interna de inglés para seguir creciendo profesionalmente., • Plan de formación especializado y adaptado a tu puesto., • Incorporación a una empresa sólida, innovadora y en constante crecimiento. xcskxlj Si disfrutas del trato con el cliente, te motiva resolver incidencias y quieres formar parte de una empresa referente en el sector del transporte, ¡te estamos buscando!

ppAt Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. /p pFor 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office this summer marks an exciting next chapter, and we're growing our team in order to write it. /p pOur strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed. /p pAs a German-speaking Customer Support Specialist, you will play a key role in supporting our professional financial market clients and prospects. In this dynamic and rewarding position, you will leverage your customer service expertise, technical aptitude, and interest in financial markets to provide outstanding support and solutions. As you develop hands‑on expertise with our products and services, you will also have opportunities to collaborate across departments, contributing to product development initiatives, sales support activities, and a variety of cross‑functional projects. /p h3Responsibilities /h3 ul liDeliver high-quality customer support and user training to banks, asset managers, and Infront's direct clients via telephone, email, and support ticketing systems. /li liAct as the first point of contact and operational key account for assigned clients, ensuring an exceptional customer experience. /li liCollaborate closely with Sales and Customer Success Management teams to provide outstanding service and support to our users. Contribute to initiatives and projects within the Client Services team to improve processes and customer satisfaction. /li liParticipate in cross‑functional projects, working with colleagues across different business areas. /li liTest and validate newly developed Infront product features, providing valuable feedback to support product quality and innovation. /li liDeliver product demonstrations, presentations, and webinars for both new and existing clients. /li liProvide constructive customer insights and feedback to support the continuous development and enhancement of Infront's software solutions. /li /ul h3Ihr Profil /h3 ul liA degree or relevant qualification, preferably in Finance, Economics, Information Technology, or a related field. /li libExcellent written and verbal communication skills in both German and English. /b /li liStrong presentation and interpersonal skills, with the ability to communicate effectively with a diverse range of stakeholders. /li liSolid computer literacy and a strong aptitude for learning new technologies and systems. /li liAn analytical mindset with a proactive and solution-oriented approach to problem-solving. /li liThe ability to work effectively under pressure and manage multiple priorities in a fast-paced environment. /li liA genuine interest in financial markets and a strong willingness to continuously learn and develop new skills. /li liThe ability to work independently while also collaborating effectively as part of a team. /li liA proactive attitude, with a willingness to take ownership, demonstrate initiative, and assume responsibility. /li liA passion for innovative technology and delivering exceptional customer experiences. /li liPrevious experience in financial markets or within a fintech environment would be considered a strong advantage. /li /ul h3Our offer /h3 pbHealth wellness: /b Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.br/bHoliday: /b Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.br/bRemote work: /b Enjoy the opportunity to work two days a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.br/bLearning development: /b Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.br/bCulture impact: /b Be part of an international team with a startup mindset and play a key role in making a meaningful impact.br/bOur offices: /b Work from Europe’s leading financial centres and be at the heart of where finance happens. /p h3Additional notes /h3 ul liAll candidates selected for employment are subject to Pre-Employment Screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace. /li liWe kindly ask that you submit your CV in English. /li /ul /p #J-18808-Ljbffr

ph3Revenue Management Trainee – Minor Hotels Europe Americas – Madrid /h3 pAre you searching for a new career opportunity? We are looking for a Revenue Trainee to join our Revenue Management Team in Madrid to support a European region. /p pAs Revenue Trainee you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be in a commercial and strategic work environment. In your daily day you will be supporting the revenue management team with data gathering, conducting market studies, updating daily reports, assisting with strategy updates, and aiding in rate management. /p h3What will you do? /h3 ul liPrepare the reports needed for the Revenue Management team at regional level. /li liSupport the Revenue Management team on data gathering and market analysis. /li liAssist with strategy updates within systems and platforms. /li liCreate new and modify existing rate plans within the systems. /li liUpload special conditions for fair periods in local extranets. /li liMonitor the hotels price positioning and review availability. /li liApply the strategy indicated by the Revenue Manager in the different company portals and systems (SAP TMS, Duetto, etc.). /li liHelp the Revenue Management team to achieve the department goals. /li /ul h3What are we looking for? /h3 pbExperience /b /p ul liNo required. /li /ul pbQualifications /b /p ul liDegree level – preferably in Tourism, Business Administration, Finance or Economics. /li liFluent spoken and written English; knowledge of other language is highly valuable. /li liMicrosoft Office 365 applications knowledge for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word). /li liKnowledge of software programs (SAP, Duetto) is highly valuable. /li liKnowledge or interest in Revenue Management. /li /ul h3Why choose us? /h3 pAt bMinor Hotels Europe Americas /b we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: /p ul liWorldwide experience – diversity of 150 different nationalities. /li liCareer development opportunities full of national and international challenges. /li liWide range of training programmes to enhance your skills. /li liWellbeing initiatives, including flexible working conditions. /li liTeam member recognition programmes, including Memorable Dates. /li liAbility to make a difference through our sustainability programme and volunteering initiatives. /li liTeam member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. /li /ul h3Seniority Level /h3 ul liInternship /li /ul h3Employment Type /h3 ul liInternship /li /ul h3Job Function /h3 ul liBusiness Development and Strategy/Planning /li liIndustry: Hospitality /li /ul pReferrals increase your chances of interviewing at Minor Hotels Europe and Americas by 2x. /p /p #J-18808-Ljbffr

ppAt Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. /p pFor 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office this summer marks an exciting next chapter, and we're growing our team in order to write it. /p pOur strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed. /p pAs a German-speaking Customer Support Specialist, you will play a key role in supporting our professional financial market clients and prospects. In this dynamic and rewarding position, you will leverage your customer service expertise, technical aptitude, and interest in financial markets to provide outstanding support and solutions. As you develop hands‑on expertise with our products and services, you will also have opportunities to collaborate across departments, contributing to product development initiatives, sales support activities, and a variety of cross‑functional projects. /p h3Responsibilities /h3 ul liDeliver high-quality customer support and user training to banks, asset managers, and Infront's direct clients via telephone, email, and support ticketing systems. /li liAct as the first point of contact and operational key account for assigned clients, ensuring an exceptional customer experience. /li liCollaborate closely with Sales and Customer Success Management teams to provide outstanding service and support to our users. Contribute to initiatives and projects within the Client Services team to improve processes and customer satisfaction. /li liParticipate in cross‑functional projects, working with colleagues across different business areas. /li liTest and validate newly developed Infront product features, providing valuable feedback to support product quality and innovation. /li liDeliver product demonstrations, presentations, and webinars for both new and existing clients. /li liProvide constructive customer insights and feedback to support the continuous development and enhancement of Infront's software solutions. /li /ul h3Ihr Profil /h3 ul liA degree or relevant qualification, preferably in Finance, Economics, Information Technology, or a related field. /li libExcellent written and verbal communication skills in both German and English. /b /li liStrong presentation and interpersonal skills, with the ability to communicate effectively with a diverse range of stakeholders. /li liSolid computer literacy and a strong aptitude for learning new technologies and systems. /li liAn analytical mindset with a proactive and solution-oriented approach to problem-solving. /li liThe ability to work effectively under pressure and manage multiple priorities in a fast-paced environment. /li liA genuine interest in financial markets and a strong willingness to continuously learn and develop new skills. /li liThe ability to work independently while also collaborating effectively as part of a team. /li liA proactive attitude, with a willingness to take ownership, demonstrate initiative, and assume responsibility. /li liA passion for innovative technology and delivering exceptional customer experiences. /li liPrevious experience in financial markets or within a fintech environment would be considered a strong advantage. /li /ul h3Our offer /h3 pbHealth wellness: /b Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.br/bHoliday: /b Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.br/bRemote work: /b Enjoy the opportunity to work two days a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.br/bLearning development: /b Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.br/bCulture impact: /b Be part of an international team with a startup mindset and play a key role in making a meaningful impact.br/bOur offices: /b Work from Europe’s leading financial centres and be at the heart of where finance happens. /p h3Additional notes /h3 ul liAll candidates selected for employment are subject to Pre-Employment Screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace. /li liWe kindly ask that you submit your CV in English. /li /ul /p #J-18808-Ljbffr

• Some experience as a Key Account Manager or Sales Account Manager in Digital Agencies within FR/UK market., • French or Italian speaker (the job is 100% for Europe Market so it is a must). Spanish is an absolute plus., • Be agile, autonomous and organized., • Smart, fast learner and tech-savvy: we are an international marketing agency, so we grow up fast as well we live in changes., • Have strong verbal and communication skills. Be a problem-solver, • Manage the end-to-end relationship with our potential existing customers, including support and service in France., • Create a trust environment with all your clients & partners (one-to-one relationship)., • Development and preparation of campaign reports. Responsible for day-to-day communication with internal and external contacts to monitor campaign delivery and contract compliance, ensuring full revenue recognition and client objectives success., • Driving and develop new revenue generation opportunities with existing clients. xcskxlj, • Report directly to the sales manager regarding daily, weekly and monthly results. #J-18808-Ljbffr

Experteer Overview En Accenture Song, lideras proyectos para mejorar la experiencia del cliente y la eficiencia operativa en servicios de atención. Colaboras con equipos de negocio, tecnología y datos para definir soluciones y medir su impacto a través de KPIs. Participas en iniciativas de innovación digital y soporte a presales, contribuyendo a una visión omnicanal y centrada en el cliente. Buscamos perfiles que conecten negocio y tecnología para entregar valor real en entornos mult sector. Compensaciones / Beneficios • Participar en proyectos de consultoría para mejorar la experiencia del cliente y la eficiencia de los servicios de atención • Analizar y optimizar procesos (AS-IS/TO-BE), identificando oportunidades de mejora, automatización y autoservicio • Definir y hacer seguimiento de KPIs operativos y de experiencia, apoyándote en reporting y análisis de datos • Colaborar con equipos de negocio, tecnología y data como nexo entre necesidades funcionales y soluciones digitales • Apoyar iniciativas de presales, elaboración de propuestas, presentaciones y workshops con cliente • Participar en proyectos de innovación digital en Customer Service (nuevos canales, omnicanal, autoservicio, asistentes virtuales) • Trabajar con equipos y proyectos diversos dentro de Service Advisory, adaptándote a distintos sectores, clientes y niveles de madurez Responsabilidades • 4-6 años de experiencia en entornos de transformación digital en Customer Service, Contact Center, operaciones o gestión de servicios actuando como puente entre negocio y tecnología • Experiencia en análisis de procesos, seguimiento de KPIs, SLAs y mejora de la eficiencia operativa • Participación en proyectos con múltiples stakeholders (negocio, IT, operaciones, data) • Experiencia en: canales de atención (voz, chat, email, autoservicio) • Reporting y análisis de datos para la toma de decisiones • Proyectos de transformación o mejora de servicios • Conocimiento de herramientas de Customer Service, CRM o plataformas de reporting • Nivel B2-C1 de inglés • Conocimiento a nivel consultoría en plataformas de Contact Center y atención al cliente (GENESIS/AMAZON CONNECT), soluciones de medición de la experiencia (Medallia, Trustpilot) y entornos omnicanal y de autoservicio • Conocimiento de herramientas de data y reporting como Power BI y Excel • Experiencia en uso de herramientas CRM desde un enfoque funcional y orientado a negocio Requisitos principales • Modelo híbrido de trabajo • Seguro médico, de vida y accidentes • Retribución flexible y compra de acciones • Programas de flexibilidad (horario, días libres, vacaciones) • Itinerario formativo individualizado • Programas de sostenibilidad e Fundación Accenture

ph3Coordinador/a de Servicios a Negocio /h3 p¿Tienes experiencia liderando centros de atención al cliente o servicios a terceros y te apasionan los proyectos de transformación? ¿Te motiva optimizar procesos, implementar nuevas tecnologías y mejorar la experiencia del cliente? ¿Buscas una posición estratégica con impacto directo en el negocio y capacidad de liderazgo? /p h3Funciones y Tareas /h3 ul liDefinir e implantar políticas de funcionamiento del Centro de Atención a Terceros alineadas con la estrategia de la compañía. /li liRediseñar procesos y procedimientos para mejorar la eficiencia y la calidad del servicio. /li liEstablecer, monitorizar y analizar KPIs de rendimiento y satisfacción de clientes. /li liElaborar informes periódicos para las direcciones de negocio y financiera. /li liIdentificar tendencias, oportunidades de mejora y necesidades de transformación. /li liImpulsar iniciativas de automatización, robotización e inteligencia artificial aplicadas al servicio. /li liCoordinar y supervisar proveedores de outsourcing, garantizando el cumplimiento de contratos y ANS. /li liLiderar proyectos de transformación orientados a mejorar la experiencia del cliente. /li liColaborar estrechamente con áreas de negocio, marketing y desarrollo de valor al cliente. /li liPromover la mejora continua de procesos y servicios bajo su responsabilidad. /li liGestionar un equipo directo y fomentar una cultura centrada en el cliente. /li /ul h3Requisitos /h3 ul liTitulación universitaria en ADE, Economía o similar. /li liExperiencia mínima de 5 años liderando centros de atención a terceros o customer service. /li liExperiencia mínima de 4 años gestionando equipos. /li liExperiencia demostrada en transformación de servicios y mejora de la experiencia de cliente. /li liConocimientos avanzados de CRM Dynamics u otras herramientas CRM. /li liExperiencia en gestión de proveedores de outsourcing y servicios BPO. /li liConocimientos de negociación y gestión de contratos, ANS y KPIs. /li liNivel avanzado de Excel, Power BI, PowerPoint y Word. /li liExperiencia con herramientas de automatización (RPA, Power Apps, etc.). /li liConocimientos de Inteligencia Artificial aplicada a procesos de negocio. /li liNivel alto de inglés. /li liCapacidad analítica, orientación a resultados y visión estratégica. /li /ul h3¿Qué ofrece la empresa? /h3 ul liPosición estratégica con impacto directo en la transformación del negocio. /li liLiderazgo de proyectos innovadores relacionados con experiencia de cliente, automatización e IA. /li liGestión de equipo propio y colaboración con áreas clave de la organización. /li liHorario flexible: ul liJornada de invierno (40h): entrada entre 7:30 y 10:00. /li liJornada de verano (35h): del 1 de julio al 15 de septiembre, con salida a partir de las 14:30. /li /ul /li liModelo híbrido: ul li2 días de teletrabajo semanales. /li liBolsa adicional de 15 días de teletrabajo al año. /li /ul /li liBeneficios sociales: ul liSeguro médico. /li liTickets restaurante. /li liFlexibilidad horaria. /li liOtros beneficios que se detallarán durante el proceso de selección. /li /ul /li liEstabilidad profesional y participación en proyectos de transformación de alto impacto. /li /ul /p #J-18808-Ljbffr

Customer Quotation RepresentativeApplylocations: Madrid, Spaintime type: Full timeposted on: Posted Todayjob requisition id: R Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job DetailsAt World Courier, part of the Cencora family, we are united in our purpose of creating healthier futures. As the world's leading specialty logistics provider for the pharmaceutical, biotechnology and healthcare industries, we ensure life-saving therapies, clinical trial materials and critical healthcare products reach patients safely and on time across more than 140 countries.The Customer Quotation Representative is responsible for preparing, reviewing and delivering customer quotations accurately and efficiently while ensuring compliance with company pricing policies, standards and procedures.This is a highly process-oriented role that requires strong attention to detail, excellent customer service skills and the ability to collaborate effectively with internal stakeholders to support business growth and customer satisfaction.## Key Responsibilities### Quotation Preparation Management Create and prepare quotations based on customer requests and sales team requirements using approved systems and templates. Gather, validate and maintain customer information, pricing details, product specifications and commercial terms. Ensure quotations are complete, accurate and aligned with company standards and pricing policies. Apply approved pricing structures, discounts and commercial terms in accordance with established guidelines.* Maintain consistent and professional customer-facing documentation.### ### Quality Assurance Compliance Review quotations to ensure accuracy, completeness and compliance with company policies. Verify pricing structures, terms and conditions before submission. Identify discrepancies, missing information or exceptions and escalate when required. Ensure compliance with global quotation standards and regional requirements.### ### Customer Communication Service Deliver quotations to customers within established service level agreements (SLAs). Provide professional and timely communication through approved channels. Respond to basic quotation-related inquiries and coordinate complex requests with Sales or leadership teams. Ensure customers receive all necessary documentation and information to support their decision-making process.### ### Quotation Revisions Follow-Up Process quotation updates and revision requests. Amend pricing, commercial terms or shipment details as required. Resubmit updated quotations within agreed timelines. Follow up on outstanding quotations and support efficient resolution of customer requests.* Maintain accurate version control and documentation history.### ### Data Systems Management Enter and maintain customer and quotation data accurately within CRM and quotation management systems. Ensure information is organized, complete and up to date. Monitor data quality and escalate system or process issues when necessary. Adhere to company data management standards and procedures.### ### Collaboration Stakeholder Support Partner with Sales and Customer Service teams to understand customer needs and quotation requirements. Provide updates on quotation status, turnaround times and outstanding requests. Support team objectives, service targets and continuous operational improvement initiatives. Escalate customer concerns or non-standard requests appropriately.### ### Continuous Improvement Participate in training and development programs related to quotation processes, systems and pricing policies. Contribute ideas to improve efficiency, quality and customer experience.* Stay informed on process updates, system enhancements and best practices..What We're Looking ForEducation Experience University studies in Business Administration, Sales, Marketing, Accounting, Economics or a related field. Previous experience in customer service, sales support, quotations, pricing, logistics or administrative operations is preferred.* Typically suitable for candidates with 0–2 years of professional experience, although relevant industry experience will be considered.Technical Skills Knowledge of Microsoft Office applications, particularly Excel and Word. Strong data entry and administrative skills.* Experience with CRM, quotation management or customer service systems is an advantage.Key Competencies Customer-focused mindset with a commitment to service excellence. Strong attention to detail and high level of accuracy. Excellent communication skills, both written and verbal. Strong organizational and time-management abilities. Analytical thinking and problem-solving skills. Ability to work in a fast-paced, deadline-driven environment. Positive attitude, adaptability and willingness to learn. Ability to build effective relationships with internal and external stakeholders.Why Join World Courier? Be part of a global leader in healthcare logistics. Work with teams that make a tangible impact on patients' lives around the world. Gain exposure to international operations and global customers. Build your career within Cencora, a company committed to innovation, inclusion and professional development.* Join a purpose-driven organization dedicated to creating healthier futures.Ready to make an impact?If you are detail-oriented, customer-focused and passionate about delivering excellence, we’d love to hear from you. Join World Courier and help us deliver hope where it matters most.br#J-18808-Ljbffr

ppAt Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. /p pFor 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we’re still building. Opening our new Madrid office this summer marks an exciting next chapter, and we’re growing our team in order to write it. /p pOur strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed. /p h3About the Role /h3 pAre you passionate about financial markets, technology, and delivering exceptional client experiences? We’re looking for a Client Service Specialist to become a trusted partner to professional clients, including banks, brokers, and financial institutions using our cutting‑edge trading and market data solutions. /p pIn this role, you’ll combine your knowledge of financial markets with strong technical problem‑solving skills to help clients maximise the value of our products. /p pYou’ll be the go‑to expert for resolving complex issues, improving client outcomes, and contributing to the evolution of innovative fintech solutions. /p h3Responsibilities /h3 ul liBe the first point of contact for clients, delivering fast, professional support across phone, email, and chat /li liTroubleshoot and resolve trading, market data, and technical issues, often at first contact /li liOwn support cases end‑to‑end, ensuring smooth resolution and clear communication /li liEscalate complex issues with clear, well‑documented tickets (JIRA) when needed /li liKeep accurate case records and share knowledge across teams /li liSupport client onboarding, training, and product enablement /li liBuild strong client relationships by understanding their workflows and needs /li liCollaborate with Product, Dev, Ops, Sales, and /li liAccount teams to drive great outcomes /li liAssist with product testing, releases, and quality checks before go‑live /li liGather client feedback to improve products and services /li liContribute to documentation, knowledge bases, and best practices /li /ul h3Who you are /h3 ul liBasic understanding of financial products and market data platforms, with a strong eagerness to learn and quickly become proficient in Infront’s software products /li liExcellent interpersonal and communication skills to build trust and maintain clear, professional client interactions /li liAbility to work independently, manage a caseload of support tickets efficiently, and prioritize tasks in a fast‑paced help desk environment /li liStrong customer service orientation with the capability to accurately assess client inquiries, provide first‑level support, and escalate complex issues appropriately /li liProven problem‑solving skills with a structured and analytical approach to issue resolution /li liFluent in English, both written and spoken /li liYou are curious, proactive, and motivated to continuously develop your knowledge while helping clients maximize the value of Infront’s solutions /li /ul h3Our offer /h3 pbHealth wellness: /b Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.br/ bHoliday: /b Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.br/ bRemote work: /b Enjoy the opportunity to work two days a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.br/ bLearning development: /b Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.br/ bCulture impact: /b Be part of an international team with a startup mindset and play a key role in making a meaningful impact.br/ bOur offices: /b Work from Europe’s leading financial centres and be at the heart of where finance happens. /p h3Additional notes /h3 ul liAll candidates selected for employment are subject to Pre‑Employment Screening. This process includes professional reference and background checks conducted by our third‑party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace. /li liThis position will be based in our office in Madrid, and we can only consider applications from candidates who are already based in Madrid and who are eligible to work in Spain and do not require sponsorship for a work permit. /li liWe kindly ask that you submit your CV in English. /li /ul /p #J-18808-Ljbffr

Sobre la Empresa Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. ¿Qué hacemos en el Grupo Cibernos? Ayudamos a pequeñas y grandes empresas a desarrollar sus ideas innovadoras. Gracias a nuestro bagaje y know-how, nos sabemos adaptar a las necesidades de los clientes de cualquier tipología y en cualquier ámbito del desarrollo tecnológico, ya que se dispone de áreas de conocimiento en todos ellos. Sobre el Rol El Grupo Cibernos continúa su estrategia de expansión, reforzando su catálogo de servicios y soluciones, así como su presencia a nivel nacional, y para ello estamos reforzando nuestros equipos de Comerciales IT, para ampliar y crear sinergias en el grupo. El candidato/a, se ocupará de: • Identificar oportunidades de negocio y prospectar clientes potenciales con necesidades en el área de SISTEMAS (Infraestructura, comunicaciones, redes, ciberseguridad, servicios cloud, etc), • Comprender las necesidades técnicas de los clientes y ofrecer soluciones adecuadas., • Presentar a los clientes nuestros servicios/productos/soluciones., • Negociar condiciones comerciales y cerrar acuerdos de venta., • Realizar el seguimiento de las ventas y mantener relaciones duraderas con los clientes. Habilidades y competencias necesarias: • Experiencia de al menos 2 años desarrollando nuevo negocio, realizando una venta consultiva para ofrecer la mejor solución de nuestro portfolio., • Aportar experiencia en llevar un offering con propuestas diversas en el ámbito de los sistemas, • Habilidad para establecer relaciones sólidas y generar confianza con los clientes., • Orientación al cliente y capacidad para ofrecer soluciones personalizadas., • Habilidad para negociar y cerrar acuerdos comerciales., • Capacidad para trabajar de manera autónoma y gestionar el ciclo completo de venta.Conocimientos en técnicas de ventas y habilidades de comunicación efectiva., • Aportar una red de contactos activos en alguno de los sectores en los que queremos crecer: BANCA, SEGUROS, INDUSTRIA, AAPP, ENERGÍA, TELECOMUNICACIONES, PHARMA, • Contrato Indefinido, • Salario fijo + variable y poder acogerte a un plan de retribución flexible, • Modalidad de trabajo: 2 Teletrabajo y 3 Presenciales (con flexibilidad) 50 años en el mercado IT. Nos distingue nuestra experiencia más de 50 años en el mercado tecnológico. xcskxlj El esfuerzo, el entusiasmo, la pasión y la capacidad de innovar que nos caracterizan, nos llevan a emprender proyectos motivadores que convierten nuestro día a día en un reto. #J-18808-Ljbffr