Operations Associate
2 days ago
Madrid
We’re building a new way to deliver healthcare — one that is fast, accessible, and designed for real-world scale. By combining technology, data, and clinical rigor, we’re creating seamless health experiences that put people first. We’re building a new way to deliver healthcare — one that is fast, accessible, and designed for real-world scale. By combining technology, data, and clinical rigor, we’re creating seamless health experiences that put people first. We’re a growing, profitable company working alongside leading players in the healthcare and life sciences space, and partnering on large-scale initiatives that aim to transform how early detection and population health are approached. We move quickly, take ownership, and hold a high bar for everything we do. There’s a strong sense of momentum, and plenty of room to shape what comes next. • Own workstreams inside cross-functional projects, from scoping and planning through implementation and follow-up., • Break broad objectives down into concrete tasks, milestones, owners and deliverables., • Coordinate day to day with internal teams and external partners, keeping people aligned and projects moving., • Flag risks, dependencies and blockers early, and help resolve them., • Keep project tracking, documentation and reporting up to date and genuinely useful., • Handle several parallel priorities in a fast-moving environment., • Contribute to projects in specialised or regulated areas (regulatory, compliance, quality), working alongside internal and external experts., • Get up to speed quickly on unfamiliar topics: enough to structure the problem, ask the right questions and keep things moving., • Work with subject-matter experts without needing to be the expert yourself, making sure timelines and next steps stay clear., • Help build Ailin's data governance framework: mapping data sources, flows, definitions and ownership across teams and processes., • Propose and apply practical rules that improve data quality, consistency and reliability., • Build and maintain operational KPIs and the reporting around them., • Use data to spot issues, understand root causes and support operational decisions., • Turn business and operational needs into clear requirements for technical colleagues., • Identify inefficiencies, bottlenecks, manual work, quality issues and scalability constraints through both process analysis and data., • Design and implement simpler, more robust ways of working., • Prepare the documentation, checklists and controls that make a process repeatable., • Measure the impact of changes once they are live to ensure continuous improvement., • Be a reliable day-to-day project contact for internal teams, pharmaceutical clients and healthcare partners., • Prepare and run project meetings, and follow up rigorously on what was agreed., • Translate what stakeholders and clients need into concrete operational plans., • Communicate clearly and concisely, in writing and in meetings., • Around 2–4 years of professional experience, ideally in consulting or another structured, project-based environment. The role is designed for someone at that stage of their career rather than for a team lead., • Interest in healthcare or pharma. Direct exposure is a plus, not a requirement; familiarity with market access, patient pathways, healthcare stakeholders or reimbursement is welcome., • Solid project coordination skills: you can hold a plan together, keep owners and deadlines visible, and move things forward without being chased., • Comfortable with data. You can structure a problem with numbers, define KPIs and work in Excel or similar tools. This is not a technical data role, but you should enjoy sitting between operations and data., • Some exposure to data governance, data quality or data ownership concepts is a plus., • A process improvement mindset: you notice inefficiencies and can turn them into practical, workable fixes., • Learning agility and curiosity. You are comfortable being new to a topic and getting to a useful level fast., • Ownership: give you a problem and you take it forward without needing step-by-step instructions., • Clear communicator, comfortable working with clients and senior colleagues., • Pragmatic, hands-on and happy in a fast-paced startup where things are still being built., • Meaningful work with real impact on healthcare., • High ownership and autonomy from day one., • Shape processes and ways of working as we grow., • Work with leading pharma and healthcare partners., • Broad exposure across operations, data and healthcare., • Close collaboration with senior leadership. #J-18808-Ljbffr
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