director/a de salón de peluquería - gemma solana hair therapy spa - Santa Coloma de Gramenet

JOB SUMMARY Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met. Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue. Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing and Executing Sales Strategies • Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met., • Works with sales leader to promote understanding of sales strategy and effective implementation of this strategy for the segment., • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales (DOS)., • Assists with the development and implementation of promotions, both internal and external., • Actively participate where necessary on all special projects/events such as Site Inspections, Familiarization (FAM) trips., • Plans and participates in Sales trips and industry related meetings., • Participates in departmental sales meetings, relevant operational meetings and pre-cons. Maximizing Revenue • Provides positive and aggressive leadership to promote maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members., • Directs the solicitation and business negotiation efforts to maximize room revenue and achieve sales goals., • Promotes the property’s inclusion into national and international accounts through tour wholesale operations, travel agent consortiums and airline operations. Managing Sales Activities • Monitors all day to day activities of direct reports., • Approves space release for catering to maximize revenue (e.g., Director of Sales (DOS), Group) in the absence of a Business Evaluation Manager., • Participates in sales calls with members of sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Manages the orchestration of the International Travel program as it relates to business development and property package creation., • Partners with the marketing department to plan and direct a comprehensive marketing program to promote the property as a viable destination for travel industry market segments., • Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue., • Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. Analyzing and Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals., • Assists Revenue Management with completing financial projections., • Reviews sales and catering guest satisfaction results to identify areas of improvement., • Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Executes and supports the company’s Customer Service Standards and property’s Brand Standards., • Participates in and practices daily service basics of the brand., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Global Sales Organization (GSO)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Global Sales Organization (GSO) Managers and customers. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees, • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status, • Provides for the safety and security of the employees or the property, • Monitors employee attendance and records absences/tardiness., • Helps direct supervisors to achieve their own development goals., • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

IMPORTANTE: Solo se valorarán candidaturas que demuestren experiencia previa en la dirección de operaciones de múltiples centros a la vez (mínimo 3) Abstenerse perfiles que no cumplan el requisito de gestión multi-site. Buscamos un gestor de operaciones, no un jefe de cocina de un solo centro. Descripción del Puesto Buscamos un Director de Operaciones de Cocina con visión estratégica y capacidad de liderazgo para gestionar 5 centros operativos en Barcelona. Buscamos un perfil de alto nivel, capaz de dejar su impronta en la estructura operativa de la compañía y asegurar la máxima rentabilidad y calidad. Formación Requerida • Mínima: Formación Profesional de Grado Superior (Hostelería/Dirección de Cocina). Tus Funciones Principales • Gestión Operativa: Supervisión estratégica y control integral de las 5 cocinas del grupo., • Control Financiero: Responsable de escandallos, fichas técnicas y control estricto de costes (Food Cost)., • Innovación Culinaria: Liderazgo en el diseño y cambio de cartas de temporada., • Capital Humano: Formación de equipos y estandarización de procesos de trabajo., • Estandarización: Garantizar la excelencia y homogeneidad en todos los puntos de venta. Requisitos Indispensables • Experiencia: Mínimo 5 años como Director de Operaciones en cocina (gestión mínima de 3 centros simultáneos)., • Disponibilidad: Incorporación inmediata en Barcelona. Condiciones y Beneficios • Salario: 3.500€ netos mensuales., • Jornada: * 3 días de turno partido (12:00h-16:00h y 20:00h-00:00h)., • 2 días de turno seguido (09:00h-17:00h)., • Descanso: 2 días consecutivos a la semana. IMPORTANTE: Solo se valorarán candidaturas que demuestren experiencia previa en la dirección de operaciones de múltiples centros a la vez

Your Mission Should You Choose To Accept It: As Barcelona's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Barcelona and your hub, with a strong network in the city. Success is measured by: - • Membership growth, retention and increased customer lifetime value (CLV), • High member satisfaction (NPS), engagement, and advocacy, • Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Member Engagement & Community Building - • Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection., • Be the representative of Membership at The Social Hub Barcelona in the local community, connecting with engaging with local businesses, potential partners and other relevant groups., • Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding., • Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Strategic Planning & Execution - • Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working., • Work closely with the support hub team to localize and implement global membership initiatives and frameworks., • Meet and exceed budgets for Membership, M&E, and workspace products., • Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Team & Leadership Development - • Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance., • Foster a culture of excellence, collaboration and feedback, • Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Operations & Experience Oversight - • Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are - • Previous experience in leadership and team management., • Bachelor degree in a relevant field., • You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment., • You have an image of future developments and see opportunities for the organisation and respond to them., • You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub, • You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation., • You are quality oriented, make an effort to deliver high-quality work, focus on exceeding the established quality standards in your own and others’ work and performance, • You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks., • You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team., • You have exceptional English and Spanish communication skills, all other languages very welcome!, • You’re legally allowed to work in Spain What Do Offer - • The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities, • We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future, • The chance to learn and grow in your role with the potential for future growth, • Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!, • A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Director of Sales is a key member of the Executive Committee and is responsible for defining, leading and executing the commercial strategy of Grand Hotel Central, a 5-star classic luxury property in the heart of Barcelona. The role encompasses Sales (Leisure, Corporate, Groups & Events), Reservations and Revenue Management, ensuring total alignment between commercial objectives, brand positioning and profitability. The Director of Sales leads, coaches and develops the Sales, Reservations and Revenue teams, driving performance while maintaining the highest luxury service standards. This position plays a critical role in maximizing total hotel revenue, strengthening the hotel’s positioning within the luxury segment, increasing direct business contribution and ensuring sustainable long-term growth. KEY RESPONSIBILITIES Commercial & Strategic Leadership • Define and implement the overall Sales and Revenue strategy in line with hotel objectives, brand standards and market conditions., • Lead the annual budgeting process, including rooms, F&B, MICE and ancillary revenues, with full ownership of forecasting and commercial KPIs., • Actively monitor market trends, demand patterns, competitor set and distribution landscape to proactively adapt strategies., • Oversee and drive all Sales activities across Leisure, Corporate, MICE and Events segments, ensuring achievement of budgeted revenues., • Lead the proactive and reactive sales strategies, including key account management, prospecting, contracting and conversion., • Maintain and develop relationships with luxury consortia, key travel partners, DMCs, corporate clients and event agencies., • Support and guide the team in negotiations of high-value contracts, groups and events., • Oversee the Revenue Management strategy, ensuring optimal pricing, inventory control and channel mix., • Work closely with the Revenue Manager and Reservations Manager to maximize RevPAR, ADR and GOP., • Supervise distribution strategies across all channels (direct, OTA, consortia, wholesalers) ensuring rate parity and content accuracy., • Provide strategic oversight of the Reservations Department, ensuring efficient processes, high conversion rates and luxury service standards., • Ensure reservations systems, rate codes, packages and upselling strategies are correctly implemented and optimized., • Support the development of training programs to align Reservations and Front Office teams with commercial objectives., • Team Leadership & Development, • Lead, inspire and develop the Sales, Reservations and Revenue teams, fostering a culture of accountability and excellence., • Set clear objectives, monitor performance and support professional growth through coaching and training., • Actively participate in Executive Committee meetings and contribute to the overall strategic direction of the hotel., • Participate in Duty Manager rotations when required.

Manager Specialty Coffee Shop | VANILLA SPECIALTY COFFEE Vanilla Specialty Coffee es una marca de café de especialidad con años de experiencia en el sector. Estamos abriendo nuestro primer local en Barcelona y buscamos un/a Director/a de Restaurante para liderar la apertura y la gestión diaria. Este rol es clave para el equipo y para el éxito del proyecto. Buscamos a alguien con criterio, capacidad operativa y liderazgo real desde el ejemplo. Qué harás • Liderar la operativa diaria del local (sala + barra), • Organizar, coordinar y motivar al equipo, • Asegurar la calidad de servicio y experiencia del cliente, • Supervisar estándares de café y producto, • Controlar el ritmo de servicio y resolver incidencias, • Controlar costes operativos (personal, mermas, pedidos) y optimizar recursos, • Colaborar en la mejora continua de procesos Lo que buscamos • Experiencia demostrable gestionando restaurantes o coffee shops, • Conocimiento sólido de café de especialidad, • Capacidad de liderazgo y organización de equipos, • Perfil resolutivo, ordenado y con criterio, • Dominio de español y catalán; inglés valorable Importante • Rol 100% operativo (no es un puesto de oficina), • Presencia activa en sala y barra, • Liderazgo desde la acción Lo que ofrecemos • Contrato indefinido · 40h semanales, • Salario desde 2.300€ brutos/mes + bonus según perfil, • Proyecto serio, estructurado y con ambición, • Participación en una apertura desde cero y con proyección a futuro 📍 Enric Granados 24, Barcelona 📅 Incorporación: abril 2026

Somos un grupo de restauración joven y en pleno crecimiento con restaurantes en Barcelona, que busca un supervisor/a para uno de sus restaurantes vascos. Esta persona es vital para ayudar a cumplir los objetivos y crear una buena experiencia al cliente, junto a los espacios con un diseño singular y acogedor; gastronomía de calidad; y excelencia en el servicio al cliente. Funciones: • Gestión integral y liderazgo de la sala., • Liderar, motivar y coordinar al equipo global., • Gestionar compras, inventario y relación con proveedores., • Controlar costes y asegurar el cumplimiento de los estándares de calidad y servicio., • Cumplir con los objetivos de ventas y gastos del local., • Cumplimiento de las normas de higiene y seguridad alimentaria. ¿Qué esperamos de ti? 🔋Mucha energía y agilidad. 💥 Persona polivalente. 👫Mucho compañerismo y buen rollo. 🔥Pasión por lo que haces. 💼 Valorable experiencia previa liderando equipos. Ofrecemos... Contrato indefinido. Ambiente de trabajo profesional y colaborativo. Comidas incluidas. Plan de carrera para escalar internamente. ¡Si te atreves... te estamos esperando!

🌞 Buscamos Director/a de Lleure para Casal de Verano 2026 ¿Te interesa? . 🧠💛 OWL Emocions, el proyecto de inteligencia emocional de OWL Institute, busca Director/a de Lleure para coordinar un casal de verano en la zona del Maresme, en poblaciones cercanas a El Masnou. 📅 Fechas: • Últimas semanas de junio 2026, • Título oficial de Director/a de Lleure, • Sueldo según convenio

Descripción del puesto Sobre nosotros Somos un grupo de restaurantes que está en búsqueda de un/a Director/a de Operaciones que lidere la estructura operativa global de la compañía y acompañe nuestra expansión nacional e internacional. Misión del puesto Garantizar la excelencia operativa y la rentabilidad de todos los locales del grupo, estandarizando procesos sin perder la personalidad de cada ubicación, liderando equipos y profesionalizando la gestión para escalar el negocio. Responsabilidades • Estrategia y gestión, • Definir e implementar la estrategia operativa del grupo, • Diseñar estándares de servicio, calidad y experiencia cliente, • Controlar KPIs operativos, financieros y de satisfacción, • Optimizar costes sin afectar la experiencia del cliente, • Liderar aperturas de nuevos locales (España y extranjero) Operaciones • Supervisar directores de restaurante y equipos de management, • Implantar procesos, manuales operativos y auditorías, • Gestionar proveedores y cadena de suministro, • Coordinarlas operaciones del grupo, • Mejorar productividad y eficiencia operativa Personas • Seleccionar, formar y desarrollar equipos directivos, • Crear cultura corporativa alineada con la marca, • Implantar planes de formación y evaluación Perfil que buscamos • +8 años en posiciones de dirección operativa en restauración premium / hospitality / beach clubs / hoteles lifestyle, • Experiencia en multiunidad (varios locales simultáneamente), • Experiencia en aperturas, • Disponibilidad de movilidad geográfica a nivel nacional e internacional, • Alto nivel analítico y orientación a resultados, • Liderazgo cercano y exigente, • Capacidad de profesionalizar sin rigidizar, • Español e inglés fluido (valorable francés), • Muy valorable, • Experiencia en negocios estacionales, • Entender el equilibrio entre fiesta, gastronomía y servicio, • Background en marcas experienciales o lifestyle Qué ofrecemos • Posición clave en el comité de dirección, • Proyecto en fuerte expansión internacional, • Paquete salarial competitivo, • Posibilidad de crecimiento real dentro del grupo