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Leisure Sales Manager

23 abril 2024•269 vistas

What you'll do...
Assist to develop and execute comprehensive sales strategies to attract leisure travelers including individuals, families and leisure groups.
Lead hotel’s sales efforts with key leisure market accounts. Attend specific sales calls, tradeshows, forums, workshops, and industry events to promote the hotel as well as to get qualified leads. Prepare correspondence to customers, internal booking reports, leisure presentations and file maintenance.
Identify and qualify lifestyle and luxury programs for the hotel, ensuring up-to-date information and content. Provide personalized service to these accounts, maintaining strong relationships with leisure clients to understand their needs and preferences, and offer tailored recommendations to enhance their experience. Manage day-to-day customer support with key agency accounts.
Identify and qualify potential leads through research, networking and outreach efforts. Maintain a strong pipeline of prospective clients.
Build and maintain strong relationships with leisure clients, understanding their needs and preferences to provide tailored recommendations and enhance their experience. Manage day-to-day customer support with key agency accounts.
Develop and maintain knowledge of market trends, competition, and customers to identify opportunities and threats. Adjust sales strategies accordingly.
Work closely with the team members to ensure effective promotion of leisure packages and seamless execution of exceptional guest experiences. Coordinate and follow-up with other hotel departments to ensure delivery of superior guest service.
Analyze leisure sales data and market trends to forecast revenue accurately. Provide regular activities/ sales plan reports and updates.
Manage the leisure sales budget effectively, optimizing resource allocation to maximize ROI.
Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information.
Provide guidance and support to the sales team fostering a culture of continuous learning and development.

Qualifications
What we're looking for...
Bachelor’s degree preferred
Valuable minimum of two (2) years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel.
Experience managing luxury brands.
Someone who understands, celebrates and embraces the SLS brand values.
Full availability to travel.
Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management.
Track record meeting or exceeding sales goals.
Ability to be assertive and persuasive without being aggressive.
Track record of developing long term relationships and contacts.
Ability to quickly evaluate alternatives and decide on a plan of action.
Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to access and accurately input information using a moderately complex computer system.
Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used.
Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team.
Exceptional interpersonal skills required, must be able to always present self professionally.
Must be able to effectively communicate with all levels of an organization.
Strong work ethic and self-starter who is a team player and comes with a can-do attitude.
Ensure confidential documents are kept in a secured area.
Demonstrate positive characteristics, which inspire Teamwork and team spirit.
Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus.
You want to be part of a team that works hard, supports each other and has fun along the way.
You learn quickly and adapt to SLS’s unique culture.
You are humble and open to ideas. We leave our ego at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.

Additional Information
What's in it for you...
The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.
Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Opulent & Mischievous
SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.