¿Eres empresa? Contrata sales manager en candidatos en Barcelona
About the job Job Number 24173295 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
We are looking for a native Spanish/Catalan speaker for a 4/5 week project in media sales. Finding sponsors and collaborators for a social media project that will take place in Barcelona.
¡Hola! Estamos buscando comerciales que quieran unirse a nuestros equipos de ventas en El Prat. Si te gustan las ventas, sigue leyendo (buscamos personas con mucha actitud que quieran comenzar su camino en nuestro departamento de venta). ¡Únete a la #FamiliaSector! Sobre nosotros: Sector Alarm es una empresa multinacional noruega con más de 25 años en el sector de la seguridad, pero llegamos a España hace tan solo tres años, ¿eso qué significa? ¡Que nos encontramos en pleno momento de expansión comercial! Por lo que necesitamos ampliar nuestra plantilla. Qué buscamos: personas con o sin experiencia, pero con mucha actitud que quieran comenzar su camino dentro de nuestra empresa. Estarás acompañado/a desde el primer día por tu Jefe de Equipo y aprenderás a la vez que creces en la compañía Sector Alarm en Barcelona: Contamos con una oficina comercial situada en El Prat de Llobregat, en la que trabajan 4 equipos comerciales que buscan incorporar perfiles con o sin experiencia para continuar creciendo. Para ello buscamos personas a las que les guste trabajar en equipo, que quieran progresar en su carrera profesional y que quieran superarse día a día. Funciones y tareas: Entrarás a formar parte de nuestro equipo de ventas. Trabajarás mano a mano con el Jefe de Ventas de tu oficina ¿Cómo será tu día a día? 1. Visitas a clientes interesados/as concertadas por nuestro departamento de Marketing : serás el último responsable de asesorar a nuestros potenciales clientes y ayudarles en su toma de decisión. Somos 100% orientados al cliente y buscamos lo mejor para él 2. Trabajo en calle: trabajarás la zona junto con tu equipo y con una asignación de Códigos Postales. Nunca te sentirás sólo y junto a tu mánager, comenzarás a construir tu propia cartera de clientes 3. Reporte diario de actividad a través de la Tablet asignada para el trabajo : Planificación de la jornada y organización y control de tu cartera de clientes 4. Formación continua en sesiones presenciales en la oficina, así como acceso a nuestra plataforma de aprendizaje
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Revenue Agent para entrar a formar parte y ampliar nuestro equipo de Revenue, cuya misión será garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Misión del puesto: garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue management, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Reporta a: Jefe/a de revenue Funciones: - Maximizar la rentabilidad en la Web Corporativa y las OTA’S (pricing, distribución, segmentación, etc.). - Analizar los precios propios y de la competencia, así como el conocimiento de la misma. - Asegurar el mejor precio y posicionamiento en cada segmento y temporada. - Analizar el comportamiento de los segmentos y canales de demanda de los diferentes hoteles. - Identificar nuevas oportunidades y participar en la creación de nuevas ofertas y paquetes comerciales. - Planificar ofertas y promociones en la web oficial. - Potenciar la marca en la red. - Benchmarking y propuestas de mejoras para plataformas de e-commerce. Department: Reservations About you - Experiencia de 2 años en reservas y/o revenue, preferiblemente en hoteles similares. - Formación universitaria en Turismo. Se valorará formación específica en revenue management. - Amplios conocimientos en revenue management, gestión de OTAs y channel manager. - Dominio del paquete office, especialmente de Excel. - Persona organizada, que sepa gestionar los tiempos, atenta a los detalles. - Capacidad de trabajar en equipo y buena comunicación. - Idiomas: imprescindible tener buen dominio del castellano y de inglés. Language required: Spanish. English is a plus The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
En pleno proceso de expansión, con 22 restaurantes y más de 700 empleados entre Barcelona, Madrid y Palma de Mallorca. Buscamos incorporar un/a Director/a de Restaurante llevará a cabo la gestión integral del restaurante, con especial focalización en la parte operativa, asegurando el correcto funcionamiento en base a la experiencia del cliente junto con la optimización de los recursos. Funciones principales: Dirección, planificación, organización y control del restaurante. Asegurar la mejor experiencia posible del cliente. Liderar los diferentes equipos y gestión de RRHH (captación y fidelización de talento, formación, promociones y planes de sucesión). Incentivar y controlar la venta mediante técnicas de upselling. Supervisión diaria de apertura y cierre y el servicio; realización de briefings diarios. Establecer los objetivos y presupuestos del restaurante, asegurando la correcta gestión del circuito administrativo. Análisis de la cuenta de explotación y cuadro de mando. Cumplir con las normas y requisitos legales, estándares de Gestión Medioambiental y APPCC. Controlar satisfacción del cliente (críticas, encuestas, Cover Manager, etc.) y las tendencias y comparativos de venta, ticket medio, etc. Requisitos: Formación en Hostelería, Turismo, ADE o similares. Experiencia mínima de 3 años como Director de Restaurante Facturación superior a 2MM€ Gestión de equipos aproximadamente de 20 personas.
About the job DESCRIPCIÓN DEL PUESTO Este año, hemos creado un nuevo departamento dedicado a mejorar la experiencia de nuestros huéspedes desde el primer contacto. Como Customer Relations Agent (Telefonista), serás la primera voz y la cara amigable que nuestros huéspedes encuentren al contactar con nosotros. Serás responsable de proporcionar un servicio excepcional a través de la atención telefónica, asegurando que cada llamada se maneje con profesionalismo, cortesía y eficiencia. Tu capacidad para comunicarte de manera clara y comprensible en varios idiomas será crucial, ya que trabajamos en un entorno internacional. Además de gestionar las llamadas entrantes y salientes, tendrás la oportunidad de ser un punto de contacto clave para nuestros huéspedes, brindando información sobre nuestras instalaciones, servicios y actividades locales. Tu actitud proactiva y tu disposición para ir más allá para satisfacer las necesidades de nuestros clientes marcarán la diferencia en su experiencia con nosotros. Si tienes pasión por el servicio al cliente, habilidades comunicativas excepcionales y un espíritu colaborativo, ¡nos encantaría conocerte y que formes parte de nuestro equipo! FUNCIONES Y RESPONSABILIDADES • Gestión de la centralita telefónica del hotel. • Responder, registrar y procesar todas las solicitudes, preguntas o preocupaciones de los huéspedes a través de nuestros canales de • comunicación. • Gestión de las llamadas internas y externas. • Anexo entre los departamentos de Alojamiento y Restauración. • Proporcionar información a los huéspedes sobre las características de las habitaciones, los servicios de la propiedad. • Cumplimiento de los Estándares de LQA (Leading Hotels of the World) y Forbes • Maximizar las ventas del hotel • Gestión de pedidos (Upselling) • Responder comentarios de los clientes • Coordinación interdepartamental • Apoyo al Director de F&B y Hotel Manager • Gestión de prepagos • Horario rotativo de Lunes a domingo (5 días laborales+ 2 días festivos) Department: Customer Service About you COMPETENCIAS PERSONALES • Excelentes habilidades de Comunicación • Comunicación empática • Trato amable y servicial • Paciente en la atención telefónica • Proactividad y trabajo en equipo • Ética y responsabilidad • Asertividad, discreción y capacidad organizativa • Enfoque a la calidad del servicio EXPERIENCIA / FORMACIÓN REQUERIDA PARA EL PUESTO • Experiencia en otras centralistas de hoteles de 5*GL • Idiomas: Castellano e inglés (otros idiomas serán valorados) • Usuario de Office • Se valorará el conocimiento del programa de “Tesipro” (blanco) DOCUMENTACIÓN NECESARIA • DNI o NIE español • Número de Seguro Social • Número de cuenta bancaria española • Dirección postal en Barcelona Languages required: Spanish and English. Catalan, French, Italian, and Russian are a plus The company At El Palace Barcelona, a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.
¿Te apasiona el mundo del Coffee & Bakery? 🥐 ☕🥖 📢 ¡¡¡Te estamos buscando!!! 📢 🙋♀️ Buscamos Assistant Manager en SGB Manuel de Falla (Barcelona) en SANTAGLORIA. ¿Qué te ofrecemos? 💼 Contrato indefinido con salario fijo competitivo ⏰ Jornada completa, con dos días de descanso 🤟 Formar parte de un equipo joven, dinámico y multicultural 📈 Formación continua y desarrollo profesional 💰 Descuento de empleado del 25% ¿Qué necesitamos de ti? 🥐 Operativa diaria del local (horneado, cafetería, atención al cliente, etc.) 📅 Gestión de equipos: horarios, vacaciones, absentismos, formación de personal y entrevistas 📝 Inventarios, control de stock y de merma 🚛 Gestión del ciclo completo de proveedores ⚖️Velar por el Cumplimiento de las normas de higiene, manipulación, seguridad alimentaria y Prevención de Riesgos Laborales 🚩 Control y supervisión del APPCC. Auditorías 📊 Gestión integral de la tienda y la cuenta de explotación (ventas, gastos). Check List y VEO (mensuales/trimestrales) 🗣️ Resolución de incidencias y conflictos Saca tu lado más dulce y siéntete #enlaGloria 😉
About the job Job Number 24172291 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. JOB SPECIFIC TASKS Participating in and Leading Catering Teams • Demonstrates self confidence, energy and enthusiasm. • Understands how to manage in a culturally diverse work environment. • Uses problem solving methodology for decision making and follow up. • Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility. • Builds a positive work environment by demonstrating self confidence, energy and enthusiasm. Supporting the Management of Catering Operations • Interacts with other catering employees, customers and guests, vendors and suppliers. • Demonstrates knowledge of all departments within the property. • Communicates group needs to various departments within the property. • Prompts handling of all inquiries within market and parameters. • Creates written and verbal presentations effectively. Ensuring Exceptional Customer Service • Communicates all details of catering events to operating departments and customers. • Manages the quality process in areas of customer service and employee satisfaction. Supporting and Coordinating with the Sales and Marketing Function • Qualifies business and tracks leads. • Solicits and books meetings, conferences and catered corporate and social events. • Finalizes and upsells catering arrangements for group/convention business. • Negotiates and markets to drive sales and create profits. • Identifies customer needs and all sales opportunities which ensure successful catering events. Conducting Human Resources Activities • Provides constructive coaching and counseling to employees. • Supports the development, training, and mentoring of employees. • Demonstrates knowledge of how and when to impose deadlines and delegate tasks. • Motivates and provides a work environment in which employees are productive. • Listens and responds to employee's needs. • Manages group or interpersonal conflict situations effectively. • Develops and manages hourly employees. • Adheres to EEO and AA policies. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Event About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Centro de bienestar, situado en Barcelona con un equipo de 10 personas, busca** Spa Mánager** para incorporación inmediata. Responsabilidades: - Supervisar las operaciones diarias del spa. - Planificar la gestión de redes sociales. - Liderar, motivar y capacitar al equipo de terapeutas y recepcionistas. - Diseñar y ejecutar estrategias para aumentar la facturación. - Gestionar inventarios y realizar pedidos de productos. - Asegurar el cumplimiento de los estándares de calidad y protocolos. - Monitorear y analizar el rendimiento financiero del spa (ventas, costes, rentabilidad). - Atender las inquietudes y solicitudes de los clientes. - Ejecutar campañas de marketing y colaboraciones. Condiciones: - Contrato indefinido en jornada de 40h semanales. - Horarios de 12h a 21h / 13h a 22h, librando viernes y sábado o domingo y lunes según conveniencia de la temporada. - Compromiso laboral mínimo de dos años.Salario competitivo a convenir en entrevista presencial. Imprescindible: - Experiencia mínima de 3 años en un puesto similar (preferentemente en spa de lujo o centros de bienestar). - Experiencia con Metricool, Manychat y herramientas de diseño. - Excelentes habilidades de liderazgo, organización y resolución de problemas. - Fuerte orientación al cliente y habilidades de comunicación. - Manejo de herramientas ofimáticas. - Inglés avanzado (indispensable en spas internacionales). - Papeles en regla. - Vivir en Barcelona ciudad o muy cerca. - Presencia impoluta, cultura, estudios de grado superior y con flexibilidad horaria total.
About the job Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Job Description What you’ll do 1. Group reservation & events management: Process and coordinate rooming lists and ensure effective communication of information between departments. Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered. Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion. Manage the logistics of events, including rooming list, memos, and Beo`s. Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events. Review the show rooms daily to make sure they are perfect for site inspection. Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries. Provide support in resolving any last-minute changes or issues that may arise during the event. Participate in post-event evaluations to identify opportunities for improvement. 2. Customer Service: Respond to customer requests by phone and email in a professional and responsive manner. Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. 3. Billing Monitoring: Track group billing in conjunction with the accounting department. Manage reminders to customers for pending payments, ensuring deadlines are met. 4. Communication and Coordination: Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings. Ensure that all customer and booking information is shared internally in an accurate and timely manner. Required skills · Experience in a similar role in hospitality or reservation management (ideally group). · Previous experience in event coordination, preferably within the hospitality industry. · Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate). · Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously. · Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively. · Strong attention to detail and effective communication skills. · Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments. · Customer-oriented approach with the ability to anticipate client needs. · Fluent English and Spanish required. · Proficiency in common office tools (Excel, Word, etc.). What do we offer · A competitive salary. · Discounted hotel room rates across our hotels, for you and friends and family. · Fantastic Training and Development opportunities. · Free Meals on shift. · Unrivalled Career Progression prospects. Department: Sales The company Launching summer 2024, Borneta boasts 92 rooms, an atmospheric restaurant with an open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, Borneta invites you to discover the charms of the Ciutat Vella.
About Us Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel remind us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Job Description What you’ll do 1. Group reservation & events management: · Process and coordinate rooming lists and ensure effective communication of information between departments. · Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered. · Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion. · Manage the logistics of events, including rooming list, memos, and Beo`s. · Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events. · Review the show rooms daily to make sure they are perfect for site inspection. · Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries. · Provide support in resolving any last-minute changes or issues that may arise during the event. · Participate in post-event evaluations to identify opportunities for improvement. 2. Customer Service: · Respond to customer requests by phone and email in a professional and responsive manner. · Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. 3. Billing Monitoring: · Track group billing in conjunction with the accounting department. · Manage reminders to customers for pending payments, ensuring deadlines are met. 4. Communication and Coordination: · Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings. · Ensure that all customer and booking information is shared internally in an accurate and timely manner. Required skills · Experience in a similar role in hospitality or reservation management (ideally group). · Previous experience in event coordination, preferably within the hospitality industry. · Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate). · Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously. · Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively. · Strong attention to detail and effective communication skills. · Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments. · Customer-oriented approach with the ability to anticipate client needs. · Fluent English and Spanish required. · Proficiency in common office tools (Excel, Word, etc.). What do we offer · A competitive salary · Discounted hotel room rates across our hotels, for you and friends and family · Fantastic Training and Development opportunities · Free Meals on shift · Unrivalled Career Progression prospects
Additional Information DNI/NIE is requested Job Number 24155831 Job Category Finance & Accounting Location Renaissance Barcelona Hotel, Pau Claris, 122, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Assures sanitation compliance. • Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. • Orders all food and beverage based on business needs. • Assists Executive Chef in maintaining/lower budgeted food/controllable costs. • Delegates and enforces first in/first out inventory rotation for all storeroom products. • Maintains sanitation and safety standards as specified in the brand guidelines. • Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. • Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. • Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. • Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. • Uses existing computer programs to perform daily and period end food and beverage costs. • Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. • Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). • Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. • Calculates figures for food and beverage inventory. • Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. • Ensures all LSOP's are adhered to by all employees. • Receives and inspects all deliveries. • Maintains an accurate controllable log and beverage perpetual • Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Ensure disciplinary situations are addressed in timely fashion and with consistency. • Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately • Achieves and exceeds goals including performance goals, budget goals, team goals, etc • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Interacts with kitchen staff, vendors and Executive Chef. • Uses existing computer programs effectively to post invoices, update items and costs. • Attends and participates in all pertinent meetings. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Managing Discipline Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements, and follows up on audits for all areas of property operations. • Complies with Federal and State laws applying to operations procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances ledgers. Supporting Property Operations • Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if discipline teams are meeting service needs and provides feedback to teams. • Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine operations performance against budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience • Provides excellent customer service by being readily available/approachable for all customers and guests. • Takes proactive approaches when dealing with customers and guest concerns. • Extends professionalism and courtesy to customers and guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability • Supports annual quality audits. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures • Implements property emergency plan. • Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. • Implements and sustains property accident prevention programs. • Follows property-specific recovery plans. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Demonstrates self confidence, energy and enthusiasm. • Manages group or interpersonal conflict. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Manages time and possesses organizational skills. • Presents ideas, expectations and information in a concise, organized manner. • Uses problem solving methodology for decision making and follow up. • Makes calls if necessary. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned
Buscamos persona dinámica que entienda de redes y nos ayude a subir contenido para dar visibilidad a la web y aumentar las ventas. Ofrecemos un pago mensual por un número determinado de acciones en las redes. Queremos estar presentes sobre todo en Instasgram y tik tok y otras divulgaciones. Valoraremos que sepa subir contenido a otros tipos de foros. y redes.
Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a passionate Lead Brand Ambassador to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the Lead Brand Ambassador will support to be the personification of the SLS Brand in and outside the Hotel. Well-connected and networked, engaging with consumer by driving awareness and creating desirability for the SLS brand, the Hotel and the food & beverages outlets. Embodying the essence of the SLS brand by fostering an environment where relations with key influencers through events, online and offline being key to resonate with the brand's identity, values, and objectives. Assists in organizing and promoting hotel events, such as conferences, weddings, and special promotions ensuring alignment with brand guidelines. Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility. Train and mentor brand ambassadors and F&B teams to effectively represent the brand and communicate its values. Establish relationships with key stakeholders, such as influencers, media, and partners, to amplify brand reach in close collaboration with the digital manager growing the community by attracting new members and retaining existing ones. Foster a positive and authentic brand image by always embodying the brand’s values. Stay up-to-date with industry trends, competitor strategies, and emerging platforms to inform marketing and influence strategies. Acting as a bridge between the brand and its community, conveying feedback and insights to the relevant teams within the organization. Co-hosting events, contests, or other community activities. Qualifications What we are looking for... Degree with emphasis in PR and events with strong communication skills in-and externally, verbal and written. +3 years’ experience in hospitality/luxury industry. Proven team player with a high level of energy and motivation with a proven track record of living the company's values. You are well connected within Barcelona vibrant scene with an international and opened mindset. You are the first point of contact when it comes to learn about upcoming trends. You engage with the teams to ensure they are embodying SLS values and know to tell the story behind our brands Regular knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Outstanding project management, creativity and innovative thinking linked to specific business opportunity with high level of attention to details. Excellent verbal and written communication skills. Fluent in Spanish and English. Catalan and other languages are a plus. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team builder, a natural at inspiring others in a way that gets the best out of them. You are an excellent at building relationships, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Open to regular travel and not afraid of working the extra miles for ad-hock events. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
COLLECT es conocida por su exclusiva selección de zapatillas y moda urbana streetwear, así como por su concepto de tienda único. Somos un referente en el sector de las sneakers y el streetwear en Barcelona. Descripción del puesto Estamos buscando un/una Store Manager para unirse a nuestro equipo de ventas en nuestra tienda en el centro de Barcelona. Responsabilidades principales: Gestión integral de la tienda, control de stock y optimización de ventas. Coordinación y motivación del equipo de ventas, asegurando un ambiente de trabajo positivo y enfocado en el cliente. Supervisión de la satisfacción del cliente en tienda, garantizando un servicio exclusivo y personalizado. Visual Merchandising: control de la imagen de la tienda y presentación de productos. Fidelización de clientes a través de una atención al cliente excepcional. Establecimiento de objetivos, planes de acción y seguimiento de estrategias para el cumplimiento de metas comerciales. Control de stock y realización de inventarios frecuentes, reponiendo productos a diario/semanalmente. Gestión de la postventa para asegurar una experiencia completa y satisfactoria. Generación de tráfico hacia la tienda mediante campañas, newsletters y nuevas ideas de marketing. Gestión de procesos de Recursos Humanos en tienda. Transmisión de los valores de la marca y del conocimiento de producto al equipo y a los clientes. ¿Qué ofrecemos? Contrato indefinido en nuestra tienda de Barcelona (40 h/semana). Horario fijo: Martes - Sábado, de 11:30 a 14:00 y de 15:00 a 20:30. Oportunidad de formar parte de una empresa en expansión. Descuento en productos. Salario: 1600€ brutos/mes + porcentaje sobre objetivos. Perfil ideal: Experiencia en retail, especialmente en el sector de sneakers y moda urbana. Alta orientación al cliente y habilidades de comunicación. Persona resolutiva, organizada y con capacidad para gestionar eficazmente su tiempo y el del equipo. Conocimientos de Excel, Shopify Google Sheets a nivel intermedio o avanzado. Perfil analítico con habilidades de liderazgo. Actitud proactiva y emprendedora. Tipo de puesto: Contrato indefinido, jornada completa (40h semanales). Ubicación del trabajo: Empleo presencial en Barcelona. ¡Únete a nuestro equipo y forma parte del mundo de Collect Sneakers!
Descripción de la Empresa American Socks es una empresa de moda especializada en calcetines, con un ADN de estilo alternativo inspirado en la cultura urbana, el skateboarding y los deportes de tabla. Nuestra pasión por la música rock y nuestro enfoque en un diseño atrevido y auténtico son la esencia de nuestra marca. Detalles del Puesto • Ubicación: Oficina de American Socks, Carrer Sant Pere Més Alt, Barcelona. • Modalidad: Presencial (no se ofrece modalidad de trabajo en remoto). • Horario: De lunes a viernes, de 9:00 a 15:00. • Incorporación: Inmediata. • Remuneración: Según convenio. Responsabilidades • Creación de Campañas: Diseño, planificación y ejecución de campañas de marketing que impulsen la visibilidad y el engagement de la marca. • Gestión de Redes Sociales y Community Management: Supervisión y mantenimiento de nuestras plataformas de redes sociales, asegurando contenido atractivo y alineado con nuestra identidad de marca. • Habilidades de Copywriting: Redacción de textos creativos y persuasivos que conecten con nuestro público objetivo y reflejen la esencia de American Socks. • Colaboración con Influencers: Identificación y gestión de relaciones con influencers que compartan nuestros valores para colaboraciones de impacto. • Trabajo en Equipo: Colaboración con otros miembros del equipo para asegurar una estrategia cohesiva y alcanzar los objetivos de la marca. • Visión Analítica: Capacidad para analizar resultados y optimizar estrategias en función de datos y métricas clave. Requisitos • Experiencia Previa en marketing digital y gestión de redes sociales, especialmente en el rol de Community Manager. • Nivel de Inglés Alto/Nativo: Imprescindible para gestionar campañas y contactos internacionales. • Capacidad de Trabajo en Equipo: Actitud proactiva y facilidad para trabajar en colaboración. • Pasión por el Mundo de la Moda y Entendimiento de las Culturas Alternativas/Urbanas: Valoramos una afinidad genuina con el estilo y la esencia de nuestra marca. • Visión Global: Habilidad para comunicar de manera efectiva con una audiencia internacional y mantener una coherencia de marca a nivel mundial. Se Valorará • Estudios Especializados en Marketing, Comunicación o Publicidad. • Experiencia Adicional en el sector de moda o en la gestión de campañas internacionales. ¿Qué Ofrecemos? Únete a nuestro equipo y sumérgete en un entorno creativo y dinámico, con la oportunidad de crecer en una empresa innovadora y en constante evolución. ¡Si cumples con los requisitos y quieres ser parte de American Socks, envíanos tu CV y portafolio!
Ubicado a pasos de la playa de la Barceloneta, Makamaka combina playa, hamburguesas y café. Estamos buscando un/a Head of Operations excepcional para impulsar nuestro éxito, liderar a nuestro equipo y mejorar la experiencia de nuestros clientes en Makamaka. Este rol es más que un trabajo; es un estilo de vida en el corazón de la vibrante comunidad de Barcelona. Resumen del Puesto Como nuestro/a Head of Operations, serás el alma de Makamaka, representando nuestros valores en cada interacción y asegurando el funcionamiento fluido de las operaciones diarias. Este rol estratégico y a la vez práctico se centra en mejorar la satisfacción del cliente, la eficiencia operativa y la rentabilidad. Supervisarás todos los aspectos del local, desde la coordinación del servicio y la cocina hasta el desarrollo del equipo, el control de calidad y la gestión de costos. Reportando directamente a los Socios Directivos, contarás con el apoyo de un equipo de back-office en áreas de Food & Beverage, Recursos Humanos, Marketing y Diseño y Contabilidad. Principales Responsabilidades Liderazgo Operativo - Actuar como la voz de Makamaka, fomentando la comunicación abierta entre clientes, personal y Socios Directivos. - Dirigir las operaciones diarias de manera práctica para asegurar un servicio fluido, consistente y de alta calidad. - Liderar, supervisar y empoderar a nuestros equipos de Cocina, Bar, Piso, Mantenimiento y Limpieza. - Crear y mantener los horarios del personal para optimizar la cobertura y eficiencia operativa. - Servir como punto principal de contacto para el staff, resolviendo inquietudes relacionadas con vacaciones, nóminas, contratos y actuando de enlace con RRHH. - Mantenerse al día con las tendencias del sector, buscando continuamente formas de mejorar la experiencia del cliente. Experiencia del Cliente - Fomentar una cultura centrada en el cliente que garantice un servicio excepcional para cada visitante. - Gestionar los canales de retroalimentación del cliente, resolviendo problemas rápidamente e implementando mejoras. - Impulsar y apoyar eventos memorables y emocionantes en colaboración con los equipos de Marketing y Alimentos & Bebidas. Entrenamiento y Desarrollo del Equipo - Reclutar, entrenar y retener a un equipo de alto rendimiento alineado con nuestra cultura. - Supervisar el proceso de incorporación para construir un equipo que refleje el espíritu de Makamaka. - Implementar programas de capacitación para mejorar la calidad del servicio y la motivación. - Actualizar los manuales operativos de los departamentos para apoyar la excelencia del equipo. - Realizar revisiones de rendimiento regularmente y proporcionar retroalimentación constructiva. - Diseñar planes de desarrollo profesional para los miembros del equipo apoyando su crecimiento y avance dentro de la empresa. Pulso Financiero - Monitorear los presupuestos, alineando las finanzas con los objetivos dinámicos de la dirección. - Analizar los informes financieros para identificar áreas de mejora e implementar estrategias que aumenten la rentabilidad. - Formar un equipo de temporada excepcional mientras se equilibran los costos laborales. Control de Calidad - Colaborar estrechamente con los equipos de cocina y bar para mantener altos estándares de calidad, consistencia y presentación. - Renovar el menú dos veces al año con ofertas frescas e innovadoras en colaboración con los equipos de Cocina, Bar, Alimentos y Bebidas, y Marketing. - Supervisar el mantenimiento del local, asegurando que esté en perfectas condiciones y listo para la playa. Marketing y Diseño - Mantener la identidad de nuestra marca, asegurando consistencia y calidad en todo el contenido y diseño. - Guiar al equipo en el perfeccionamiento de uniformes, imagen del personal y representación de la marca. - Colaborar con marketing para desarrollar promociones y campañas que atraigan a los clientes. ** Quien Eres** Hungry leader con una actitud cálida y positiva que energiza al equipo. Self motivated - self discipline person. Alta inteligencia emocional, resistencia al estrés y un enfoque orientado a soluciones. Manager con experiencia y capacidad para gestionar y capacitar a un equipo diverso. Excelentes habilidades para resolver problemas, con un enfoque en el cliente. Fuertes habilidades organizativas y de gestión del tiempo. Dominio en la gestión de presupuestos, optimización de costos y maximización de ingresos. Competencia en inglés y español (otros idiomas son una ventaja). Disponibilidad para tiempo completo. ¿Listo/a para ser parte de algo extraordinario? Aplica ahora y trae tu pasión a Makamaka; ayúdanos a crear una hospitalidad mágica junto a la playa.
Título del puesto: Community Manager y Estratega de Marketing Ubicación: Barcelona, España Descripción de la empresa: Somos una empresa innovadora en el sector del CBD, comprometida con ofrecer productos de alta calidad en un mercado emergente y altamente competitivo. Buscamos profesionales apasionados que deseen crecer junto a nosotros y enfrentar los retos de un sector en constante evolución. Descripción del puesto: Buscamos un Community Manager profesional y experimentado que sea capaz de desarrollar y ejecutar una estrategia y plan de marketing completos. El candidato ideal será responsable de aumentar nuestra presencia en línea, interactuar con nuestra comunidad y posicionar nuestra marca en el mercado del CBD. Responsabilidades: • Desarrollo de estrategias: Redactar y ejecutar estrategias y planes de marketing efectivos alineados con los objetivos de la empresa. • Gestión de redes sociales: Administrar y optimizar nuestros perfiles en redes sociales y otras plataformas digitales. • Creación de contenido: Generar contenido atractivo y relevante para nuestra audiencia, incluyendo textos, imágenes y videos. • Interacción con la comunidad: Fomentar la participación y el compromiso de los usuarios, respondiendo a comentarios y mensajes de manera oportuna. • Análisis y reportes: Monitorear métricas clave y elaborar informes para medir el éxito de las estrategias implementadas. • Colaboración interna: Trabajar en conjunto con otros departamentos para asegurar la coherencia en la comunicación y las campañas. Requisitos: • Experiencia demostrable como Community Manager y en la creación de planes de marketing. • Conocimiento del sector del CBD y sus particularidades. • Residencia en Barcelona. • Persona proactiva y con ganas de trabajar y crecer profesionalmente. • Excelentes habilidades de comunicación escrita y verbal. • Capacidad para trabajar en un entorno competitivo y orientado a resultados. • Familiaridad con herramientas de análisis y gestión de redes sociales. Ofrecemos: • Oportunidades de crecimiento y desarrollo profesional. • Ambiente de trabajo dinámico y colaborativo. • Participación en un sector innovador y en crecimiento. • Remuneración competitiva acorde a la experiencia y habilidades aportadas.
Experiencia demostrable en la gestión de redes sociales y generación de contenidos. Conocimiento avanzado de Meta Ads (Facebook e Instagram) y experiencia en la configuración, optimización y análisis de campañas publicitarias. Habilidades avanzadas de edición de videos (Premiere Pro, Final Cut, After Effects o similares). Conocimiento en estrategias de marketing digital y creación de contenido adaptado a diferentes plataformas. Capacidad de análisis y uso de herramientas de monitoreo y reporte (Google Analytics, Meta Business Suite, etc.). Creatividad, proactividad y capacidad para trabajar de manera autónoma. Buenas habilidades de comunicación y trabajo en equipo. Nivel avanzado en el uso de Canva, Photoshop u otras herramientas de diseño gráfico (deseable). Valorable experiencia con otras plataformas de anuncios como Google Ads o TikTok Ads.
Funciones: - Supervisar y coordinar todas las operaciones diarias del spa, asegurando un servicio de alta calidad. - Organizar los recursos necesarios para la correcta prestación del servicio, dotándolo de una estructura eficiente. - Determinar el equipo del SPA y los turnos de trabajo. - Desarrollar y mantener protocolos de servicio para asegurar la satisfacción del cliente. - Supervisar la calidad de los tratamientos y los demás procedimientos. - Comercializar la línea de productos a la venta. - Colaborar con otros departamentos para ofrecer paquetes integrados de bienestar. - Gestionar el inventario de productos y equipos del spa, asegurando la calidad y la disponibilidad. - Mantener altos estándares de limpieza y presentación en todas las áreas del spa. Beneficios: - Oportunidad de desarrollo profesional en empresa en fuerte expansión. - Formación continua durante el año. - Turnos seguidos y rotativos. - 30 días de vacaciones. Requisitos mínimos: - Experiencia previa en gestión de spa en hoteles de lujo. - Conocimiento de terapias y tratamientos de spa. - Habilidades sólidas de liderazgo y gestión de equipos. - Excelentes habilidades de comunicación y servicio al cliente. - Certificación en terapias de spa o campos relacionados. - Orientado/a a resultados y atención al detalle. - Flexibilidad para trabajar en horarios que incluyan fines de semana y festivos. - Pasión por el bienestar. - Imprescindible inglés hablado y escrito. - Se valorarán otros idiomas, especialmente el francés.
¡Amplía tus Horizontes con Waffle Time Como Área Manager! Ubicación: Barcelona Waffle Time es más que una repostería; es un lugar donde la pasión por los dulces se encuentra con la excelencia en el servicio. Con una fuerte presencia en el mercado y un ambiente de trabajo dinámico, buscamos personas entusiastas que contribuyan a crear experiencias memorables para nuestros clientes. ¿Qué buscamos? Estamos en busca de un líder inspirador, con experiencia en gestión y una visión estratégica para unirse a nuestro equipo como Área Manager. Si te apasiona el liderazgo, tienes habilidades excepcionales de comunicación y estás listo para impulsar el éxito de múltiples ubicaciones, te estamos buscando. Responsabilidades principales: - Supervisar la operación diaria de varias ubicaciones, asegurando un servicio al cliente excepcional y el cumplimiento de nuestros estándares de calidad. - Liderar, motivar y desarrollar equipos para alcanzar y superar los objetivos de ventas y eficiencia operativa. - Implementar estrategias de ventas para maximizar el rendimiento de cada ubicación. - Gestión de proveedores e inventario para garantizar la disponibilidad de productos y el control de costos. - Analizar indicadores de desempeño y reportar directamente al Director de Operaciones, proponiendo acciones correctivas cuando sea necesario. Requisitos: - Experiencia comprobable en gestión de operaciones y liderazgo de equipos, preferentemente en el sector de la hostelería o retail. - Habilidades excepcionales de comunicación y resolución de conflictos. - Capacidad para trabajar estratégicamente, con un enfoque orientado a resultados. - Flexibilidad para viajar entre ubicaciones y adaptarse a un horario variable según las necesidades del negocio. Ofrecemos: - La oportunidad de liderar y desarrollar equipos en un ambiente de trabajo positivo - Un paquete salarial competitivo, con bonificaciones basadas en el desempeño. - Planes de desarrollo profesional y formación continua para apoyar tu crecimiento en la empresa y en el sector. - Amplias posibilidades de promoción interna, ofreciendo una clara trayectoria de carrera para aquellos que demuestren liderazgo, compromiso y excelencia en su desempeño.