About the job
Company Description
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description
What you’ll do
We are looking for an experienced Restaurant Manager to join the opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Restaurant Manager directs the operations of the Food & Beverage outlets within the hotel. The Restaurant Manager assures the restaurant’s service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development.
Manage and oversee the entire restaurant operation.
Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve.
Continually update service offerings in line with trends and guest expectations.
Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards.
Ensure service and other standards according to SOPs are adhered to.
Ensure cash handling procedures are followed and all stock items are managed.
Ensure that the food & beverage team is continually trained in product and menu knowledge.
Oversee the preparation and presentation of food & beverages to meet set standards.
Oversee staff training and carry out on-the-job training where required.
Ensures that regular, on-going communication occurs in the restaurant.
Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions.
Ensures that food and beverage products are of the highest quality and presented effectively.
Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning.
Establishes clear expectations and holds the food and beverage team accountable for exemplifying desired service standards.
Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance.
Qualifications
What we are looking for...
Degree with emphasis in Hospitality/Restaurants management.
+3 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role.
Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required
Ability to multitask, work in a fast-paced environment and have a high level attention to detail
Excellent verbal and written communication skills. Fluent in Spanish and English.
You make people feel good - your team, guests and colleagues alike. You make a positive impact.
You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
You take ownership of important issues, solve problems, and make effective decisions.
You learn quickly and adapt to SLS’s unique culture.
You are humble and open to ideas. We leave our ego at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What's in it for you...
The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.
Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Department: F&B Management
The company
Opulent & Mischievous
SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
2 Carrer de la Pau, 08930, Barcelona
Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
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About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar AYUDANTES DE COCINA para nuestros hoteles del centro de la ciudad de Barcelona. TAREAS PRINCIPALES: · Colaboración con el equipo de cocina en los procesos de recepción de materias primas, almacenaje, descongelación, control de temperaturas, manipulación y limpieza y desinfección. · Realización de las tareas pautadas de elaboración y presentación de platos. · Realización de las limpiezas periódicas establecidas en el plan elaborado. · Manipulación de alimentos en cumplimiento de la normativa vigente. · Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. · Colaborar en la ejecución de menús y cartas · Controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. REQUISITOS: · Experiencia en hoteles con alto volumen de trabajo. · Proactividad, dinamismo y flexibilidad. · Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. OFRECEMOS: · Contrato de 40h semanales. · Estabilidad laboral y salario competitivo. Number of positions: 2 23.000€ - 24.000€ brutos anuales Department: F&B kitchen The company Founded by the Vallet brothers, after an initial focus on the real estate sector, the company inaugurated its first establishment in 1983, becoming in a few years one of the country's leading hotel chains and a leader in the city of Barcelona. Our chain currently has 80 establishments, of which 69 are in Spain, 4 in Europe (Brussels, Porto, Berlin, and Amsterdam), 10 resorts located in the Caribbean (4 in Riviera Maya, 1 in Costa Mujeres, 2 in Punta Cana, 2 in Bayahibe, 1 in Jamaica), and one city hotel in Santo Domingo. Several new projects are also planned for the coming years. The business structure of Catalonia Hotels & Resorts is based on the principle of quality in service management, with its own distinctive style. Our philosophy is to offer an excellent value for money, following strict professionalism criteria, thus ensuring comfort and quality in all our hotels. We are the leading chain in the city of Barcelona, where we have 29 hotels, with over 3000 rooms, a large part of which are located in the historic and commercial center of the city.
About the job ALMAHOTELS, es una Compañía de ámbito internacional cuyo objetivo esencial es el desarrollo de un nuevo concepto hotelero: desde la elección del emplazamiento hasta el cuidado diseño del hotel más la ejecución de un servicio impecable en un marco de discreción y confort. Buscamos buena presencia, trato con clientes directo y experiencia en el sector hotelero., para una jornada de 40h/semanales con inglés y carnet de conducir imprescindibles. Si quieres formar parte de la familia Alma, estas buscando sumar experiencia en Front Office, tienes vocación de anfitrión y conectas con los valores Honestidad y Dedicación será un placer conocerte. 22.000€ Comida o cena incluido Buen ambiente de trabajo Promoción interna Department: Reception About you Dedicación y honestidad Profesionalidad Orientación al servicio y cliente Carnet de conducir Language required: English. The company A 5-minute walk from Passeig de Gràcia metro station, this sophisticated hotel is a 3-minute walk from Gaudi's Casa Milà and 1.5 km from Sagrada Família church. The contemporary rooms come with free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms with city views are individually decorated. Suites add separate living areas, and there's 1 with a balcony. Room service is available. The hotel has a chic restaurant, a cafe/bar and a garden terrace. A spa area features an indoor pool and an exercise room.
About the job En SH HOTELES queremos que seas parte de nuestra cadena hotelera uniéndote a nuestro equipo en la nueva apertura de ASA MOLINA PLAZA by SH HOTELES como RECEPCIONISTA y comenzando a formar parte de una empresa en expansión. Abrimos próximamente un hotel de 4 estrellas en Molina de Segura, diseñado para ofrecer experiencias únicas a nuestros huéspedes en un entorno moderno, elegante y con un alto estándar de servicio. ¿ Te gusta el servicio al cliente y disfrutas trabajando en un entorno único y exclusivo? ¿Te apasiona el mundo hotelero? ¡Pues echa un vistazo a lo que tenemos para ti! ** Tendrás la oportunidad de mostrar tus COMPETENCIAS en: Realizar las tareas de check-in y check-out garantizando una atención ágil y cordial. Gestionar reservas, cancelaciones y modificaciones en el sistema de gestión hotelera (PMS). Atender consultas y solicitudes de clientes, tanto presenciales como telefónicas y vía correo electrónico. Proporcionar información sobre los servicios del hotel y la oferta turística de la zona. Resolver incidencias de manera profesional, coordinando con los diferentes departamentos. Asegurar el cumplimiento de los estándares de calidad y protocolos internos del hotel. Tareas administrativas propias de la recepción (cajas, cuadre de producciones de los diferentes departamentos). Interacción con el resto de departamentos del establecimiento. ** Para agradecer tu compromiso te OFRECEMOS: Incorporación inmediata a una empresa líder y en expansión, en un establecimiento NUEVO con alto nivel de servicio. Contratación INICIAL de duración INDEFINIDA o Fija Discontinua. Jornada COMPLETA, CONTINUADA y ROTATIVA (mañana-tarde-noche). O turno fijo de noche. Descanso semanal de 2 días continuados. Formación continua y oportunidades de desarrollo profesional. Buen ambiente de trabajo en un equipo dinámico, multicultural, con mentalidad proactiva y que cuenta con grandes profesionales que te permitirán estar al día en las nuevas tendencias de tu área y sector. Beneficios de empleados/as en nuestros establecimientos. Number of positions: 5 A convenio, nivel 4º, tablas 5* (Grupo A) Department: Reception About you ** Serás nuestro/a candidato/a ideal porque podrás mostrar tus HABILIDADES en: Capacidad de resolución en tiempo real, organización y orientación elevada al cliente. Actitud amable y profesional. Buena presencia, proactividad y responsabilidad. Excelentes habilidades comunicativas, atención al detalle y pasión por su profesión. Capacidad de trabajo en equipo y colaboración con otros departamentos del hotel (pisos, mantenimiento, etc.). Orientación al cliente, con actitud profesional y resolutiva ante posibles incidencias. Experiencia previa mínima de 1 año en hoteles de similar categoría. Nivel alto de inglés (se valorarán otros idiomas). Conocimientos en programas de gestión hotelera (preferiblemente Ulyses). Formación de Grado en Turismo o Ciclo Formativo de Grado Medio en Gestión Hotelera. *En SH HOTELES, las calificaciones para el empleo, la promoción y otros términos y condiciones profesionales se basan en la capacidad para realizar el trabajo. Se brinda igualdad de oportunidades a todos/as los/las solicitantes sin distinción de raza, credo, edad, origen nacional, sexo, discapacidad, condición médica, orientación sexual, identidad o expresión de género. Todos somos responsables de mantener esta política. Languages required: English and Spanish. The company ¡Bienvenido a SH Hoteles! Somos una Cadena Hotelera Valenciana con más de 20 años de experiencia en el sector turístico. Disponemos de una amplia gama de Hoteles, desde Hoteles Urbanos hasta Resorts, todos ellos con un excelente servicio y atención al detalle. Nuestros Hoteles están ubicados en las principales ciudades y destinos turísticos de la Comunidad Valenciana, lo que nos convierte en la opción ideal para sus viajes de negocios, vacaciones o escapadas de fin de semana. Nuestro objetivo es ofrecer a nuestros huéspedes una estancia inolvidable, y estamos seguros de que encontrará el hotel perfecto para sus necesidades. ¡Le esperamos en SH Hoteles!
About the job En Grand Hotel Central, estamos seleccionando a un/a Cocinero/a responsable de organizar las estaciones de trabajo con todos los ingredientes y equipos de cocina, que prepare los platos según los protocolos del chef y desarrolle sus habilidades junto al resto del equipo. RESPONSABILIDADES Sus principales responsabilidades serán: • Preparación de los ingredientes y utensilios para cocinar., • Garantizar una excelente presentación de los platos según los protocolos del chef y del menú., • Mantener un entorno higiénico y ordenado en la cocina.- Asegurarse de que toda la comida y otros productos estén almacenados de forma adecuada., • Comprobar la calidad de los ingredientes., • Control de existencias y realización de pedidos. No hay opción de Alojamiento • Contrato fijo-discontinuo • Jornada Completa. • Uniforme • Excelente ambiente de trabajo y compañerismo. • Grandes proyectos de formación continua. • Posibilidad de crecimiento en la compañía. Department: F&B kitchen Account Management About you Formación: ESO. Experiencia en cocina mínimo 1 año. Capacidad de autonomía. Excelentes habilidades comunicativas. Language required: Spanish. English is a plus The company Situado junto al Barrio Gótico y el Born, con vistas inigualables sobre la ciudad y el mar, Grand Hotel Central es un destino en sí mismo. Con un diseño elegante y atemporal, una gastronomía cuidada, y una de las terrazas más reconocidas de Barcelona, representamos el equilibrio perfecto entre lujo discreto y la vibrante energía de la ciudad.
Are you a dynamic, customer-focused leader with a passion for fast-paced dining? Wok To Go is looking for an enthusiastic and organized Restaurant Manager to lead our vibrant team in Barcelona! If you thrive on managing daily operations, ensuring exceptional customer experiences, and driving team success, we want to hear from you. What You'll Be Doing: Key Responsibilities As the heartbeat of our restaurant, your responsibilities will be diverse and crucial to our success: Operational Excellence: Maintain impeccable standards of organization across all areas of the restaurant, ensuring a smooth and efficient service flow. Team Leadership: Foster a positive, collaborative team environment by leading by example, motivating staff, and managing day-to-day work schedules. Inventory & Finance: Take ownership of stock ordering and inventory control to minimize waste. Accurately manage daily financial transactions, including cash handling and reconciliation. Time Management & Prioritization: Utilize strong time management skills to effectively handle multiple priorities, especially during peak service hours. Customer & Staff Relations: Use excellent personal skills to engage positively with customers, resolve issues efficiently, and build strong working relationships with your team. Communication: Fluent verbal communication in both English and Spanish is essential for interacting with both our diverse team and international clientele. What You'll Bring: Essential Requirements Proven experience in a supervisory or management role within the hospitality or food service industry. Demonstrated good organizational skills and attention to detail. Exceptional command of both English and Spanish (spoken and written). A strong, positive work ethic and a passion for customer service. The ability to remain calm and effective under pressure. Why Join Wok To Go? A competitive salary and performance-based incentives. The chance to manage a popular international brand in an exciting, high-energy environment. Opportunities for professional growth and development. A prime location in beautiful Barcelona.
About the job Principal Responsibilities / Position Purposes: The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination · Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. · Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. · Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. · Monitor and resolve guest incidents or emergency in real time. 20% Housekeeping Supervision & Standards · Oversee the nightly performance of the HSK team and its task completion. · Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. · Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift. 15% Guest Experience and security · Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution. · Coordinate with Security to monitor access control, CCTV, and general hotel safety. · Handled VIP arrivals/departures and special guest requests during the night. 15% Property Walkthrough & Quality Control · Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. · Complete daily Duty Manager reports including handovers, observations, and security checks. · Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. · Review the proper disposal and handling of waste and garbage, to ensure compliance with hygiene standards, recycling protocols, and designated pick-up times. 10% Emergency & Incident Management · Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues. · Lead crisis protocols and document all relevant actions taken when needed. 5% Team Leadership & Training · Provide guidance and real-time coaching to night staff across departments. · Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos. SUPPORTIVE FUNCTIONS · Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. · Participate in audits and continuous improvement initiatives. · Support the implementation of digital tools and SOP updates during night hours. Corporate Goals · Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. · Contribute to the achievement of BSS performance standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Ability to work independently and make sound decisions under pressure or in emergency situations. Professional demeanour, punctuality, and high ethical standards. Strong organizational skills with keen attention to detail. Ability to maintain confidentiality of guest, team, and property information. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus. Department: Reception About you QUALIFICATIONS Education: Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Experience: Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued. Language required: English. Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence. Department: Public Relations About you Requirements: Education: High school diploma or equivalent required; hospitality-related college education strongly preferred. Experience: Prior hotel experience required, preferably in a luxury or 4–5-star setting. Supervisory experience in guest-facing roles is a plus. Technical Skills: Proficient with computers, hotel systems, and common software (e.g., PMS, MS Office); comfortable using digital tools in daily operations. Communication: Fluent in English with strong verbal and written skills; additional languages highly valued. Additional: Excellent customer service and interpersonal skills, professional presence, attention to detail, basic math proficiency, and the ability to remain composed under pressure. Grooming: All Nobu Hotel Barcelona employees must maintain a well-groomed appearance in line with the company’s standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
En Q2BSTUDIO buscamos un Project Manager Técnico / IT Business Analyst Senior 100% REMOTO que asuma la responsabilidad de coordinar y liderar proyectos tecnológicos de distinta naturaleza, desde aplicaciones web y móviles hasta integraciones complejas con APIs, ERP, CRM, sistemas SaaS o proyectos de Inteligencia Artificial. La persona seleccionada será el nexo entre el cliente, el equipo de diseño y el equipo de desarrollo, garantizando que los proyectos se planifiquen, ejecuten y entreguen en tiempo, forma y presupuesto. Responsabilidades principales: Gestionar el ciclo completo de los proyectos desde la firma hasta la entrega final. Mantener reuniones con clientes para levantar requerimientos y traducirlos en documentación funcional y técnica (diagramas, casos de uso, flujos de trabajo, explicativos). Definir y organizar tareas para diseño y desarrollo, asignando prioridades y gestionando la carga de trabajo. Garantizar la comunicación fluida y continua entre cliente, diseño y desarrollo. Asegurar el cumplimiento del alcance definido en la propuesta económica, detectar desviaciones y proponer soluciones (ajustes de alcance, recursos adicionales, etc.). Realizar seguimiento constante de la evolución del proyecto, convocar reuniones de control y mantener informado al cliente. Participar en tareas de soporte y gestión diaria, así como en desarrollos en modalidad de bolsa de horas, aplicando el mismo nivel de seguimiento y control. Coordinar múltiples proyectos simultáneamente, manteniendo visión global y capacidad de priorización. Controlar presupuesto, cumplimiento de plazos y calidad de entregables. Anticipar riesgos, justificar retrasos de manera adecuada y solicitar recursos adicionales cuando sea necesario. Requisitos: Español e inglés a nivel profesional (oral y escrito). Experiencia sólida en gestión de proyectos tecnológicos con enfoque técnico. Conocimientos avanzados en múltiples sectores y tecnologías: desarrollo web, integraciones ERP/CRM, APIs, pasarelas de pago, entornos B2B/B2C, SaaS, SQL, proyectos de IA (N8N, LLMs en Azure, etc.). Capacidad de análisis funcional y técnico, con habilidad para elaborar documentación clara y detallada. Excelentes habilidades de comunicación, liderazgo y organización. Capacidad para gestionar proyectos en paralelo y mantener control sobre el presupuesto y el alcance. Actitud proactiva, resolutiva y orientada a resultados. Ofrecemos: Incorporación a un equipo dinámico e innovador. Participación en proyectos de alto nivel tecnológico y gran diversidad de retos. Entorno de trabajo colaborativo y en constante evolución. Posibilidad de crecimiento profesional dentro de la empresa.
Gonzalez & Co es la cadena de restauración que lidera la vertical mexicana fast-casual , ofreciendo siempre comida excepcional y dando el mejor servicio a sus clientes tanto en restaurante, como a domicilio. Abrimos nuestro primer restaurante en Barcelona hace 8 años, y ya contamos con 8 establecimientos en Barcelona, Madrid y Valencia. Somos más de 100 profesionales apasionados trabajando cada día para hacerlo posible, pero … ¡somos incansables y no vamos a parar aquí! ✊ Nuestro compromiso es seguir creciendo poniendo foco y pasión en la cocina y nuestras elaboraciones🥑, cuidando todo lo que hacemos, respetando el medio ambiente ♻️ y confiando en nuestro ingrediente secreto, el equipo. ¿Qué ofrecemos?📢 ¡Un ambiente laboral inigualable! 🤝 Nos encanta sentirnos en familia y trabajamos para que así sea. 📝 Contrato indefinido. ⏰ Jornada laboral de 40 horas semanales. 📅 Horario: Rotativos 💵 Salario según convenio. 🏖️30 días naturales de vacaciones al año. 🚀 Plan de carrera interno ¿Qué buscamos?🔎 · Liderar el equipo · Cumplir con los presupuesto (KPI ventas, KPI gastos) · Potenciar el talento interno · Liderar los servicios, conocer las funciones y responsabilidades de cada turno. · Cumplir los estándares de calidad y procesos implementados por la compañía. · Optimizar procesos. · Control de stock y supervisión de pedidos e incidencias. · Cumplimiento de las normas de higiene y seguridad alimentaria. ¿Qué esperamos de ti? 🔋Mucha energía y agilidad. 💥 Persona polivalente 👫🤙 Mucho compañerismo y buen rollo. 🔥Pasión por lo que haces. 💼 Valorable experiencia previa liderando equipos. ¡Si te atreves... te estamos esperando!
Buscamos un/a Assistant Manager dinámico/a y polivalente para incorporarse a nuestro equipo en Barcelona. La persona seleccionada dará apoyo en diferentes áreas de la empresa, asegurando el buen funcionamiento de las operaciones diarias tanto en nuestras paradas de mercado como en las tareas administrativas y logísticas. Responsabilidades principales Apoyo en la gestión y operativa de las paradas de mercado. Realización de tareas de logística y recados (traslado de productos y materiales). Labores de office y apoyo en limpieza básica. Coordinación y asistencia en tareas administrativas de oficina. Colaboración con el equipo directivo para garantizar el correcto desarrollo de las operaciones diarias. Requisitos Residencia en Barcelona ciudad. Moto propia y disponibilidad total para desplazamientos dentro de la ciudad. Conocimientos básicos en hostelería y gestión de operaciones. Perfil polivalente, con capacidad de adaptación a diferentes funciones. Persona responsable, organizada y resolutiva. Ofrecemos Incorporación inmediata a un equipo joven y en crecimiento. Contrato laboral acorde a la experiencia y condiciones del candidato/a. Posibilidad de aprendizaje en diferentes áreas del negocio. Buen ambiente de trabajo y oportunidad de desarrollo profesional.
Job Opening: Cafeteria Manager at Cafesito - La Rambla, Barcelona Cafesito is excited to announce an opportunity for an experienced and dynamic Cafeteria Manager to lead our new project in the vibrant heart of La Rambla, Barcelona. We are looking for a motivated individual who can manage daily operations, ensure customer satisfaction, and oversee staff performance. Responsibilities: Oversee the daily operations of the cafeteria. Manage and train staff to deliver excellent customer service. Maintain inventory levels and ensure quality control. Implement health and safety regulations. Develop strategies to increase sales and improve customer retention. Qualifications: Proven experience in a similar managerial role within the food service industry. Strong leadership and organisational skills. Excellent communication and problem-solving abilities. Ability to work in a fast-paced environment. How to Apply: Interested candidates are encouraged to send their CVs Join Cafesito and be part of an exciting venture right in the heart of Barcelona!