Operario (m/h/x) de Almacén - Manpower - Madrid

ACERCA DE Emeritus Emeritus está comprometida con la enseñanza de las habilidades del futuro, haciendo que la educación de alta calidad sea accesible y asequible para personas, empresas y gobiernos de todo el mundo. Para ello, colabora con más de 50 universidades de primer nivel en Estados Unidos, Europa, América Latina, Sudeste Asiático, India y China. Los cursos cortos, programas de grado, certificados profesionales y programas para ejecutivos senior de Emeritus ayudan a las personas a adquirir nuevas habilidades y transformar sus vidas, así como las de sus empresas y organizaciones. Su modelo único, que combina tecnología de vanguardia, innovación curricular y enseñanza práctica por parte de profesores senior, mentores y coaches, ha formado a más de 250.000 personas en más de 80 países. Fundada en 2015, Emeritus, parte de Eruditus Group, cuenta con más de 2.000 empleados en todo el mundo y oficinas en Mumbai, Nueva Delhi, Shanghái, Singapur, Palo Alto, Ciudad de México, Nueva York, Boston, Londres y Dubái. Tras su ronda de financiación Serie E de 650 millones de dólares en agosto de 2021, la compañía está valorada en 3.200 millones de dólares y cuenta con el respaldo de Accel, SoftBank Vision Fund 2, la Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India y Bertelsmann. Sobre la vacante: Buscamos un/a Associate – Multimedia (AV Specialist) para unirse al equipo de Multimedia de Global Alumni. La persona seleccionada será responsable de garantizar el correcto funcionamiento técnico de los estudios de telepresencia inmersiva Global Bridge ubicados en Madrid, Barcelona, Boston y Chicago. El rol combina soporte técnico y orientación al servicio, participando en la ejecución de eventos híbridos en directo, la resolución de incidencias en tiempo real y el apoyo en tareas de producción y postproducción. Se trata de un puesto muy dinámico, ideal para perfiles que disfruten de entornos cambiantes, trabajo bajo presión y eventos internacionales en vivo. Responsabilidades principales • Garantizar el correcto funcionamiento y disponibilidad de los estudios de telepresencia inmersiva, • Dar soporte técnico en directo durante sesiones híbridas (antes, durante y después del evento), • Operar herramientas de producción en tiempo real (cambio de cámaras, control de audio, supervisión de streaming), • Diagnosticar y resolver incidencias en sistemas AV (vídeo, audio, DSP, control, pantallas, etc.), • Mantenimiento de equipos y sistemas (Windows, Apple, drivers, software), • Documentación de incidencias y análisis de causa raíz, • Coordinación con proveedores para mantenimiento y soporte técnico, • Apoyo en grabaciones de vídeo y tareas de postproducción con Adobe Suite, • Comunicación con equipos internos y externos en inglés y español Requisitos • Experiencia o conocimiento sólido en sistemas AV profesionales, • Conocimientos de audio, vídeo, streaming y flujos de señal, • Familiaridad con herramientas como Zoom, Teams, OBS o YouTube, • Conocimientos básicos de sistemas Windows y soporte IT, • Experiencia con Adobe Creative Cloud valorable, • Capacidad para trabajar bajo presión en entornos de eventos en directo, • Buen nivel de comunicación en inglés y español Requisitos valorables • Certificaciones AVIXA CTS, Crestron o Extron, • Experiencia en producción audiovisual, eventos en directo o broadcasting, • Conocimientos de AV over IP y redes, • Perfil buscado, • Persona proactiva, resolutiva y orientada a soluciones, • Capacidad de trabajo en entornos dinámicos y bajo presión, • Buenas habilidades de comunicación y trabajo en equipo, • Enfoque en calidad, ejecución y fiabilidad operativa, • Condiciones laborales, • Ubicación en Madrid o Barcelona con viajes puntuales, • Modelo híbrido con trabajo remoto y presencial en estudios, • Flexibilidad horaria en función de eventos internacionales (Europa y América), • Actividad física ligera relacionada con montaje y manejo de equipos Emeritus ofrece igualdad de oportunidades laborales a todos los empleados y candidatos, y prohíbe la discriminación y el acoso de cualquier tipo sin importar raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, información genética, condición de veterano protegido, orientación sexual, identidad o expresión de género, o cualquier otra característica protegida por las leyes federales, estatales o locales. <> About the Job: Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. About the Role The Associate - Multimedia - AV Specialist is part of the fast-paced Multimedia department and is responsible for the technical maintenance and performance of 4 Global Bridge immersive telepresence studios across Madrid, Barcelona, Boston and Chicago. The position is both technical and service oriented. Candidate will need to be comfortable with troubleshooting live AV signal flows & documenting maintenance, as well as supporting internal and external clients directly with clear communication and timely response. In between live sessions, your time may be spent editing, processing media, or attending video recording sessions. Key Responsibilities • Ensure technical performance, availability and quality of the Global Bridge immersive telepresence rooms across all sites., • Provide live support during Hybrid sessions, including pre-session checks, during session monitoring, and rapid incident response., • Actively assist in real time event production and operation such as camera switching, audio adjusting, presenter support and stream supervision., • Diagnose and resolve incidents across the AV signal path like video switchers, audio DSPs, control processors, displays, etc., • Maintenance of workstations and supporting infrastructure like Windows PCs, Apple devices, drivers, software, etc…, • Documenting incidents, performing root cause analysis, and prescribing resolution steps in a timely manner., • Coordinate with external vendors and clients for interventions, repairs, and scheduled maintenance., • Communicate with internal stakeholders across departments using both English and Spanish, adjusting to different situations, channels, and technical knowledge., • Support team on filming sessions, including setup & capture, and with postproduction using Adobe Suite. Required Skills & Profile AV Technical Knowledge • Solid working knowledge of professional AV systems:, • Audio: signal flow, gain structure, microphones, DSP basics, common conference audio troubleshooting., • Video: resolutions, frame rates, signal flow, formats., • Connectivity and signal distribution., • Control systems: understanding of control flow and logic., • Networking: IP addressing, subnets, AV over IP concepts., • Streaming: encoding, bitrates, RTMP/SRT using platform configurations like Zoom, YouTube, Teams, and OBS., • USB concepts applied to AV., • Wireless AV systems, • Basic knowledge of fiber optic systems presence in AV., • AVIXA CTS, Crestron, Extron experience/certifications a plus., • Basic working knowledge of production and post-production workflows:, • Experience in video and audio recording., • Experience in video and audio editing using Adobe CC including After Effects. Infrastructure and operational knowledge • Windows administration at basic technical level: installation, recovery, driver management, basic troubleshooting., • Comfortable using Microsoft 365 platform (Outlook, Teams, SharePoint) workflows., • Usage of remote desktop software including TeamViewer and Microsoft RDP. Soft Skills • Ability to work under pressure, e.g. live events., • Service mindset and clear communication skills with non-technical and technical partners., • Proactive, methodical and practical use of knowledge to approach recurring and new issues at root cause and not only symptom level., • Working level of both English and Spanish, written and spoken. Working Conditions • Based in Madrid/Barcelona with occasional travel across the different studio sites., • Standard working hours with flexibility required around live events, which may occur during outside working hours due to time zone differences between Europe and Americas., • Mixed work environment meaning office visits in Madrid, remote support and coordination, including studios and on location event assistance., • Light physical activity involved, such as cable management and equipment handling. About You • A confident communicator and global collaborator, • Empathetic, adaptable, and proactive in managing priorities., • Thrives in dynamic, fast-changing environments., • Balances creative quality with operational efficiency., • Brings a solutions-oriented mindset under pressure., • Values professionalism, teamwork, and creative integrity.

Primary Responsibilities: • Perform preventive, corrective, and predictive maintenance on machinery., • Oversee the overall condition of facilities (electrical, hydraulic, and structural systems) and ensure proper maintenance, including both interior and exterior areas., • Install and configure new equipment., • Track and report departmental KPIs., • Perform maintenance on doors and loading ramps., • Perform maintenance and inspections of fire extinguishers., • Detect and resolve equipment failures quickly and effectively., • Maintain records of maintenance activities, replaced parts, and repair times., • Coordinate with external vendors for specialized repairs., • Manage inventory of spare parts and maintenance tools., • Develop and manage the maintenance budget., • Request and evaluate quotes when necessary., • Propose technical improvements to optimize processes and reduce downtime and/or costs., • Ensure compliance with industrial safety and environmental regulations., • Enforce safety standards and 5S practices. Requirements: • Technical education or training in Industrial Maintenance, Engineering, Electrical, or Mechanical fields., • Solid experience (5+ years) in corrective and preventive maintenance of machinery, as well as team and vendor management., • Strong knowledge of electrical systems, mechanics, plumbing, automation, and sector-specific equipment and facilities., • Experience in planning and executing preventive, predictive, and corrective maintenance activities., • Experience managing KPIs, cost control, and interpreting technical drawings, manuals, and diagrams., • Knowledge of Lean Six Sigma principles., • Knowledge of safety regulations and quality protocols., • Ability to motivate, plan, prioritize tasks, and manage teams effectively., • Strong ability to diagnose and troubleshoot technical issues under pressure., • Management style that aligns with the company’s high-integrity culture across all areas of internal and external operations., • Ability to coordinate effectively with other departments and key stakeholders., • Strong interpersonal skills with the ability to work positively and collaboratively with others., • Ability to plan, manage, and execute multiple projects from concept through completion., • English proficiency at C1 level is required., • Forklift License, • Flexible and able to adapt to changing priorities., • Occasional travel to supplier locations and group production plants may be required.