Operations & Customer Service Coordinator – Golf Club Rentals
22 days ago
€20000–€30000 yearly
Full-time
Platja de Palma i Pla de Sant Jordi, Palma
This is a varied, hands-on role combining golf equipment preparation, rental coordination, customer service and local logistics. You will take ownership of the day-to-day operation, ensuring equipment is prepared, bookings are coordinated and customers receive a professional service. Key responsibilities: • Clean, inspect and prepare complete golf club sets for each rental booking., • Check that every set includes the correct clubs, bags and accessories and is presented to a high standard., • Coordinate and carry out equipment deliveries and collections at agreed customer locations., • Manage reservations, scheduling, stock availability and equipment returns., • Respond professionally to customer enquiries by phone and email, resolving issues promptly., • Track golf sets, identify missing or damaged equipment and maintain accurate records., • Ensure all orders are ready and delivered on time., • Help improve operational efficiency and the overall customer experience. Requirements: • Excellent spoken and written English., • Strong organisational and time-management skills., • A practical, hands-on approach and willingness to clean, handle and transport golf equipment., • Confidence dealing with customers and coordinating multiple daily bookings., • Good computer skills, including email and booking systems., • Reliability, punctuality and the ability to work independently., • A full driving licence., • Based in or within reasonable commuting distance of Palma de Mallorca., • Flexibility during busy golfing and holiday periods., • Comfortable working as a self-employed contractor and invoicing for services. Desirable experience: • Spanish language skills., • Knowledge of golf equipment or an interest in golf., • Previous experience in rental operations, tourism, hospitality, logistics or customer service., • Experience with online bookings, social media or digital marketing. Benefits: • Company van supplied., • Responsibility for local operations in a popular European golf destination., • Opportunity to work independently and make a meaningful impact on customer satisfaction., • Work with an established international golf rental business.
