Operations & Customer Service Coordinator – Golf Club Rentals - David Kennedy recruitment - Palma

Ofertas como Operations & Customer Service Coordinator – Golf Club Rentals

• Hosco

  

  Onsite Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -

  hace 6 días

  Jornada completa

  Centre, Palma

  Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. This position is available for a period of 4 months starting in May 2027 until August 2027. 🎯 Your Mission: As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team , you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences. ✨ Your Responsibilities: Pre-Arrival Preparation Take part in property visits where guests are expected. Support the Pre-Arrival Team in gathering the necessary information for stay preparations. Assist in updating property information in internal tools. Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals. Help the team establish contact with clients before their arrival. Guest Welcome and Stay Follow-Up Welcome guests alongside the team, ensuring the villa is ready and in perfect condition. Participate in villa tours and guide guests through the property’s facilities. Be available to assist with concierge requests or service adjustments. Observe and learn the procedures for handling and processing payments. Check-Out and End-of-Stay Follow-Up Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests. Contribute to documenting final observations and any potential damages. Help follow up on billing and payments in collaboration with the Pre-Arrival Team . Administration and Payment Management Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team . Document property condition observations after guest departures. ⚠️ Schedule and Specifics Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off. 🫰 Perks 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 €. 💻 A laptop 🎊 Events all year round 🌴 1 day off per month (from 5 months of internship)

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• Arabella

  

  Hotel Manager

  hace 13 horas

  Palma

  Sheraton Mallorca Arabella Golf Hotel Sheraton Mallorca Arabella Golf Hotel is part of Arabella Golf Resort Mallorca, one of the Mediterranean's leading golf and leisure destinations. Located in the exclusive residential area of Son Vida, the resort combines two hotels, four championship golf courses and a unique lifestyle offering just minutes from the centre of Palma. As one of Marriott International's most established and recognised brands, Sheraton has been bringing people together for generations through warm hospitality, vibrant social spaces and genuine service. At Arabella Hospitality, we combine the strength of this global brand with the personality, flexibility and long-term vision of a family-owned hospitality company deeply rooted in Mallorca. We are looking for an experienced Hotel Manager to lead the daily operation of the hotel and contribute to the continued success of the resort. The Hotel Manager is responsible for overseeing the day-to-day operation of the hotel, ensuring the highest standards of service, financial performance and operational excellence. The role works closely with department heads and corporate teams to foster an engaged culture, develop talent and continuously enhance the guest experience. • Lead the daily operation of the hotel, ensuring exceptional guest satisfaction across all departments., • Inspire, coach and develop department heads and operational teams, fostering collaboration and accountability., • Deliver budgeted financial results while identifying opportunities to improve profitability and operational efficiency., • Monitor service quality, guest feedback and operational KPIs, implementing continuous improvement initiatives., • Ensure compliance with Marriott brand standards, company policies and all applicable regulations., • Work closely with Revenue Management, Sales & Marketing, Finance, HR and other corporate departments to achieve business objectives., • Support talent development, succession planning and employee engagement initiatives., • Promote a culture of excellence, teamwork and continuous improvement throughout the hotel. #J-18808-Ljbffr

• Hotelbeds Group

  

  Account Optimization Manager

  hace 13 horas

  Palma

  Account Optimization ManagerSkip to main content# Careers at HBX GroupAccount Optimization Manager page is loaded## Account Optimization ManagerApplylocations: Balitime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-00023573HBX Group is the world’s leading technology part

• Proa Group

  

  MARKETING ACCOUNT MANAGER (SENIOR)

  hace 13 horas

  Palma

  En Proa Group, grupo líder en automoción con presencia en Illes Balears, Islas Canarias y la Península, seguimos creciendo. Somos más de 800 profesionales comprometidos en ofrecer soluciones de movilidad completas: Vehículos nuevos y de ocasión, Renting yRent a Car. Buscamos un/a Marketing Account Manager (Senior) que lidere la estrategia y gestión de marketing de una de nuestras marcas, con el objetivo de impulsar resultados, generar leads cualificados y trabajar de la mano de la dirección y los equipos comerciales. • Planificar, ejecutar y supervisar el Plan de Marketing, en coordinación con Dirección Comercial y Dirección de Marketing., • Diseñar y coordinar campañas multicanal (online y offline), con foco en la generación de leads y consecución de resultados., • Gestionar el plan de contenidos, la comunicación y la visibilidad de la marca en todos sus canales., • Analizar resultados y extraer conclusiones estratégicas a través de herramientas CRM y plataformas de marketing automation., • Realizar estudios de mercado, análisis de competencia y elaboración de informes que respalden la toma de decisiones., • Controlar presupuestos y la relación con proveedores., • Colaborar estrechamente con gerentes y directores, aportando un pensamiento crítico y capacidad de influencia en la toma de decisiones estratégicas., • Apoyar a los equipos comerciales con material de marketing, comparativas de producto y dossieres de apoyo a la venta., • Paquete retributivo competitivo:., • Salario fijo + variable trimestral según consecución de objetivos. A determinar según valía y experiencia, • Coche de empresa., • Oportunidades de crecimiento profesional en una empresa en expansión y transformación constante., • Formación continua y un entorno colaborativo de alto rendimiento., • Descuentos exclusivos en servicios del grupo (alquiler y compra de vehículos, Corporate Benefits)., • Jornada completa entre las 08:00 y 17:00, con flexibilidad horaria puntual para eventos o necesidades específicas. #J-18808-Ljbffr

• Arabella

  

  General Manager — Luxury Hotel Operations & Growth

  hace 13 horas

  Palma

  Castillo Hotel Son Vida, a luxury property within The Luxury Collection and part of Arabella Hospitality, seeks a General Manager to lead operations, guest experiences and strategic direction. The GM will oversee leadership, financial performance and the development of teams, while upholding Marriott standards and preserving the property's character and heritage in Mallorca’s luxury market. #J-18808-Ljbffr

• Arabella

  

  General Manager (Castillo Hotel Son Vida)

  hace 13 horas

  Palma

  Castillo Hotel Son Vida is one of Mallorca’s most iconic luxury hotels and part of Arabella Golf Resort Mallorca. Set in the hills of Son Vida overlooking Palma and the Bay of Palma, the hotel combines a unique sense of place, history and Mediterranean character with the international standards of Marriott International. As part of The Luxury Collection, the hotel belongs to a portfolio of distinctive properties around the world, each deeply connected to its destination and offering guests authentic and memorable experiences. At Arabella Hospitality, the strength of this global brand is combined with the personality, flexibility and long-term vision of a family-owned hospitality company with deep roots in Mallorca. Arabella Hospitality is looking for an experienced General Manager to lead Castillo Hotel Son Vida through its next chapter, preserving the character and heritage of the property while continuing to strengthen its position within Mallorca’s luxury hospitality market. The General Manager holds overall responsibility for the leadership, performance and strategic direction of Castillo Hotel Son Vida. The position combines strong operational leadership with commercial and financial responsibility, ensuring exceptional guest experiences, sustainable business performance and the continued development of the hotel and its teams. As the senior leader of the property, the General Manager plays a key role in representing the hotel, The Luxury Collection and Arabella Hospitality, building strong relationships with guests, associates, business partners and relevant stakeholders. • Provide overall leadership and strategic direction for the hotel., • Drive operational, financial and commercial performance, ensuring achievement of budgeted results and long-term business objectives., • Lead, develop and support the Executive Committee and department heads, creating a culture of accountability, collaboration and excellence., • Ensure an exceptional and highly personalised guest experience consistent with The Luxury Collection positioning and Marriott International standards., • Maintain a visible presence within the operation, building strong relationships with guests and associates., • Develop and execute the annual business plan, budget and forecasts in collaboration with the relevant teams., • Monitor financial and operational performance, identifying opportunities to increase revenue, profitability and operational efficiency., • Work closely with Sales & Marketing and Revenue Management to strengthen the hotel's market positioning and commercial performance., • Champion talent development, succession planning, associate engagement and retention., • Ensure compliance with Marriott brand standards, Arabella Hospitality policies and all applicable legal and regulatory requirements., • Build and maintain strong relationships with key clients, partners, institutions and relevant stakeholders., • Build and maintain a close, transparent and collaborative relationship with hotel ownership, ensuring regular communication and alignment on business performance, strategic priorities and the development of the property., • Work closely with the Area Commercial organization, ensuring strong alignment between the hotel’s strategy and wider Sales, Marketing and Revenue Management initiatives., • Protect and enhance the reputation, positioning and long-term value of Castillo Hotel Son Vida. #J-18808-Ljbffr

• HBX Group

  

  Account Optimization Manager (Hybrid, Mallorca)

  hace 13 horas

  Palma

  HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. The Account Optimization Manager reports to the Area Manager and works closely with the Account Manager to build and maintain strong relationships with hotel partners. The role ensures partners fully understand the value proposition and available tools to maximise revenue growth. A consultative, trust‑based approach is central to managing the portfolio and driving long‑term performance. The role is primarily responsible for maximising revenue, profitability, and occupancy through strategic inventory and account optimisation, supported by data‑driven insights and market intelligence. • Build strong, trusted relationships with hotel partners through a consultative and collaborative approach., • Optimise partner revenue, profitability, and occupancy through strategic inventory management, availability control, and tactical campaigns., • Maintain competitive positioning and differentiation in the marketplace., • Analyse market demand, competition, and client behaviour to identify growth opportunities., • Lead commercial discussions and negotiations, structuring optimal agreements aligned with company objectives., • Develop account plans and prioritise initiatives based on commercial performance and market fundamentals., • Leverage data and insights to drive optimisation, identify risks, and unlock upsell opportunities., • Collaborate closely with internal teams and external partners to align on goals and execution., • Demonstrate agility and adaptability in a fast‑changing commercial environment., • Several years’ experience in commercial or account‑facing roles, with direct customer interaction., • Proven negotiation experience and strong commercial acumen., • Experience in account planning and account optimisation., • Strong analytical skills with the ability to translate data into actionable insights., • Fluent English (spoken and written); local language proficiency required., • Excellent communication and interpersonal skills, with strong cultural awareness and empathy., • Customer‑centric mindset with a strong commitment to service and partnership excellence., • High standards of integrity and professionalism., • Collaborative, proactive, and commercially driven. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. #J-18808-Ljbffr

• Google

  

  Werken In Barcelona – Google Ads Onboarding Account Manager - €23.876 Per Jaar

  hace 12 horas

  Palma

  Strategische adviseur voor snelgroeiende bedrijven, met focus op PPC campagnes en groei, in een internationale techomgeving in Barcelona.