Sales Team Coach

Exciting Job Opportunity! As the Sales Team Leader, your responsibilities will include: Overseeing and mentoring multiple team members to ensure they reach the next level. Having the ability to implement strategies for closing sales and meeting targets. Collaborating and strategizing with your team to achieve the best possible outcomes. If you're eager to help us reach the next level, please send us your CV along with a brief explanation of why you’re the right fit for this role. We will contact you shortly! -Job Details: 100% Remote Position. No prior experience required. Salary of 1500€ + performance-based bonus. Flexible working hours. Opportunity to lead and grow. -Requirements: Must be in Madrid for the training period. Advanced level of English. Strong communication and social skills. Ability to learn quickly. Laptop in good working condition.

Unique Job Offer! As the Leader of the Sales Team you will be: -Managing/coaching multiple workers to make sure they make it to the next level. -Being able of implementing the strategies used to close sales and achieve targets. -Collaborate and strategize with your team to achieve the optimum outcome. If you’re looking forward to helping us get to the next level, send us your CV and brief explanation on why you are the right person for the job. We will be messaging you shortly! Description: -100% Remote Job, -No experience required. -Salary of 1500€ + bonus (based on performance). -Flexible Working Schedule. -Opportunity to lead and grow Requisites: -Be in Madrid for the training period. -Advanced English Level. -Good communication and social skills. -Fast-learning ability. -Laptop with good conditions to work on.

Rol / Objetivo principal del trabajo El enfoque principal es abordar las necesidades de los clientes del banco a través de varios canales de comunicación, como llamadas, correos electrónicos, WhatsApp y chat, brindando un servicio de primer nivel y mostrando productos bancarios digitales innovadores en el mercado alemán. Responsabilidades - Brindar servicio al cliente para problemas relacionados con la banca, como apertura de cuentas, bloqueos de contraseñas, transferencias, etc. - Gestionar tareas administrativas, incluida la respuesta a correos electrónicos y mensajes de WhatsApp. - Presentar y promover productos bancarios. - Cumplir con los requisitos de transparencia, información de servicio y regulaciones de protección al cliente relacionadas con los productos de inversión. - Informar y realizar un seguimiento de las anomalías en la aplicación. - Cumplir con los estándares de calidad y los objetivos de ventas establecidos por la entidad. Requisitos Educación Estudios preferidos en Administración de Empresas, Matemáticas o Derecho. Dominio de MS Office (Excel, Word, PowerPoint, Access). Dominio nativo del alemán. Buen nivel de inglés. Habilidades y competencias - Orientación al cliente con empatía y capacidad de escucha activa. - Excelentes habilidades de comunicación oral y escrita. - Capacidad analítica y de adquisición autónoma de nuevos conocimientos. - Visión comercial y habilidad para dialogar con clientes, empresas o grupos. - Fuertes habilidades para la resolución de problemas. - Trabajo en equipo con actitud proactiva y orientada a resultados. - Capacidad para planificar, organizar y prosperar bajo presión. - Iniciativa, autonomía y actitud positiva de "puedo". - Flexibilidad y adaptabilidad a entornos cambiantes y nuevas tecnologías. Experiencia Se valorará experiencia en banca (pero no obligatoria). Experiencia en atención al cliente. Beneficios Puesto a tiempo completo (39 horas/semana). Contrato de trabajo indefinido. Interesante programa de referencias. Salario competitivo. Oportunidad de trabajar con el mayor proveedor de servicios del mundo. Perspectivas reales de avance profesional dentro de la empresa. 📍Ubicación Madrid Role / Main Objective of the Job The main focus is to address the needs of the bank's customers through various communication channels such as calls, emails, WhatsApp and chat, providing top-notch service and showcasing innovative digital banking products in the German market. Responsibilities Provide customer service for banking-related issues such as account opening, password locks, transfers, etc. Manage administrative tasks including responding to emails and WhatsApp messages. Introduce and promote banking products. Comply with transparency requirements, service information and customer protection regulations related to investment products. Report and follow up on anomalies in the application. Comply with quality standards and sales targets set by the entity. Requirements Education Preferred studies in Business Administration, Mathematics or Law. Mastery of MS Office (Excel, Word, PowerPoint, Access). Native proficiency in German. Good level of English. Skills and competencies Customer orientation with empathy and active listening skills. Excellent oral and written communication skills. Analytical capacity and independent acquisition of new knowledge. Commercial vision and ability to dialogue with clients, companies or groups. Strong problem-solving skills. Teamwork with a proactive and results-oriented attitude. Ability to plan, organize and thrive under pressure. Initiative, autonomy and a positive "can do" attitude. Flexibility and adaptability to changing environments and new technologies. Experience Experience in banking will be valued (but not mandatory). Experience in customer service. Benefits Full-time position (39 hours/week). Permanent employment contract. Interesting referral program. Competitive salary. Opportunity to work with the largest service provider in the world. Real prospects for career advancement within the company. 📍Location Madrid