Sommelier-sala - Hosco

What's the job? As the friendly face of our Food & Beverage outlets, you'll also be a helpful host, a local expert, and a proud brand ambassador. You'll report to the Food & Beverage Manager. Your day-to-day • Greet and warmly welcome all guests upon arrival, ensuring a positive first impression., • Escort guests to their assigned tables and provide clear explanations of service options when needed., • Manage reservations and walk-ins, coordinating seating arrangements efficiently in both the restaurant and terrace., • Maintain a clean and well-organized host station, including check folders, reservation lists, tablets, and POS devices., • Verify that dining areas are properly set and ready before each service., • Proactively check on table setups and customer satisfaction throughout the shift, including during terrace service., • Handle phone calls and guest inquiries in a professional and courteous manner., • Collaborate closely with the floor team and supervisor to ensure smooth service flow and guest satisfaction., • Assist with buffet setup, station organization, and other pre-opening tasks as needed., • Promptly communicate last call times for breakfast or specific services., • Ensure accuracy of guest bills, room charges, and payment closures at the end of each shift., • Organize and file signed tickets, credit card receipts, and voids correctly., • Encourage guests to leave feedback through platforms like TripAdvisor or The Fork., • Monitor table turnover and guest needs, maintaining attention to detail and guest preferences. What we need from you • 1+ years' experience working with in hotel/restaurant., • Must be fluent in local language and English, additional languages will be highly valuable., • Outstanding communication skills, • Excellent organizational and multitasking skills, • Ability to interact with multiple types of people What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount

What's the job? As the friendly face of our hotel bar, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the F&B Manager. Your day-to-day • Create a warm and welcome to everyone and setting the tone for each guest's experience., • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods., • Understand and memorize al recipes and descriptions of all our products, spirits, food cocktails and so on., • Set up your bar - stock up on all the supplies you'll need and manage your inventory., • Ensure that beverages are well stocked., • Look after all house made ingredients and preparations, double check quality daily., • Ensure that overall cleanliness and maintenance of the working area., • Be ready to jump into other ad-hoc duties when your colleagues need your help., • Work with your restaurant and kitchen colleagues to offer a seamless food service., • Assess customers' needs and preferences and make recommendations., • Report and follow up on maintenance and repairs and for the cleanliness of the bar., • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items., • 2+ years' experience working with in hotel/bar as bartender., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • 2+ years' experience working with in hotel/bar as bartender., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Supervisor you'll help the Housekeeping Manager in supervising all aspects of housekeeping and laundry - and ensure high standards are maintained. Reports to the Assistant Housekeeping Manager. Your day-to-day • Maintain proper inventory levels, managing cost per room for supplies (example: bed & bath linen reuse and laundry operation)., • Support in managing day-to-day staffing requirements, plan, assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance., • Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements., • Support in handling complaints and special requests and needs of the guests, VIPs and repeat visitors to achieve complete guest satisfaction., • Ensure staff is properly trained and has the tools and equipment to carry out job duties, • Promote teamwork and quality service through daily communication and coordination with other department managers., • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods., • Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction. What we need from you • Bachelor's degree in hospitality or related field., • +2 years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience., • Fluent in English and Spanish., • Opera PMS knowledge will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Competitive salary., • Discounted international room rates., • Employee recognition programmes., • Training programmes and access to IHG's training tool., • Meals whilst on duty

What's the job? As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day • Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business., • Responsible for MICE segment in the hotel from enquiry to complete group operations., • Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS)., • Arrange and conduct special events, site inspections, and off-site presentations for potential clients., • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines., • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders., • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process., • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings., • Build and maintain a rapport with local DMC's and international PCO's, • To be able to use market knowledge to identify sales opportunities and propose specific solutions., • Close follow-up on new leads., • Liaise with events department closely to handle logistics pertaining to every group., • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction., • Develop awareness and reputation of the hotel and the brand in the local community. What we need from you • Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment., • Excellent communication skills, both written and spoken, in Spanish and English., • Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution., • Degree in Business Administration, Hospitality, Sales or Marketing preferred., • Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers., • Display excellent attention to detail and organisational skills., • Can multitask and work under pressure., • Driven and ambitious to consistently deliver and exceed service standards., • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees. As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day • Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business., • Responsible for MICE segment in the hotel from enquiry to complete group operations., • Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS)., • Arrange and conduct special events, site inspections, and off-site presentations for potential clients., • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines., • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders., • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process., • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings., • Build and maintain a rapport with local DMC's and international PCO's, • To be able to use market knowledge to identify sales opportunities and propose specific solutions., • Close follow-up on new leads., • Liaise with events department closely to handle logistics pertaining to every group., • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction., • Develop awareness and reputation of the hotel and the brand in the local community. What we need from you • Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment., • Excellent communication skills, both written and spoken, in Spanish and English., • Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution., • Degree in Business Administration, Hospitality, Sales or Marketing preferred., • Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers., • Display excellent attention to detail and organisational skills., • Can multitask and work under pressure., • Driven and ambitious to consistently deliver and exceed service standards., • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

Camarero/a para barra Restaurante consolidado (5 años) en proceso de renovación y crecimiento busca profesional de sala con experiencia sólida en vinos. Equipo reducido (6 personas). Proyecto serio, estable y con ambición de mejora. Buscamos: • Experiencia demostrable en barra, • Conocimientos reales de vino (venta, recomendación y servicio), • Catalán, español e inglés avanzados (IMPRESCINDIBLES), • 1,5–2 días de descanso semanal, • Turnos rotativos (seguidos y partidos), • Salario entre 1.800€ y 1.900€ netos, según valía, • Revisión salarial cada 6 meses Buscamos compromiso y vocación por el servicio. Si quieres formar parte de un proyecto pequeño donde tu trabajo realmente marque la diferencia, queremos conocerte.

ENCARGADO/A DE LOCAL (TURNO TARDE–NOCHE) En Patara Bar estamos buscando a un Encargado/a de local con amplia experiencia en hostelería, capacidad de liderazgo y orientación al cliente, para incorporación inmediata. PERFIL REQUERIDO • Persona con capacidad para dirigir, organizar y supervisar equipos., • Conocimiento del rol de encargado, • Perfil responsable, resolutivo y con habilidades comunicativas., • Experiencia demostrable en coctelería., • Dominio de español e inglés (imprescindible)., • REQUISITOS, • Mínimo 5 años de experiencia en puestos similares., • Experiencia en gestión y supervisión de equipos., • Disponibilidad inmediata., • Jornada completa., • Turno de trabajo: tarde – noche., • CONDICIONES, • Salario: 1.600 € – 2.000 € brutos, según experiencia y valía., • Jornada completa., • Estabilidad laboral., • Incorporación inmediata. Por favor - No vengan a entregar el currículum al bar, cualquier perfil que venga a dejar el currículum al bar será rechazado. El objetivo de ello es no alterar la armonía del servicio.

Estamos buscando dos personas para trabajar como ayudantes de camarero/a en horario de jornada parcial, con un total de 20 horas semanales. Las tareas incluirán refuerzo en los servicios de comida diaria y una cena semanal. El horario de trabajo será de lunes a sábado. Cornella zona corte ingles Es necesario contar con experiencia previa en el sector de la hostelería para poder desempeñar este rol de manera efectiva.