Técnico Seguridad Alimentaria y Calidad de Aguas. - R.M. Asesoría e Higiene S.L.P.

Ofertas similares

• HBX Group

  

  Account Optimization Manager

  hace 4 días

  Palma

  HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Account Optimisation Manager Location: Mallorca - Hybrid Reporting to: Area Manager Region: Benelux with high focus The Netherlands market Employment Type: Full-Time About the Role We’re looking for a data-driven, commercially minded Account Optimisation Manager (AOM) to join our team, with a strong focus on Benelux with high focus The Netherlands market. Working as part of a high-performing, collaborative team, this role is designed to work in tandem with an Account Manager, forming a strategic partnership to drive long-term, sustainable growth for our hotel partners. As an AOM, you’ll be a trusted business advisor, leveraging data insights to optimise inventory, improve conversion, and enhance partner performance. You’ll play a key role in shaping and executing account growth plans, negotiating campaigns and promotions, and ensuring the right commercial conditions are in place. Key Responsibilities • Inventory Management & Optimisation, • Analyse historical data and market trends to inform strategy, • Monitor booking patterns and negotiate rates and availability accordingly, • Collaborate with Account Managers to build and execute joint account plans, • Conduct performance monitoring and share insights with partners, • Negotiate special offers and campaigns to boost conversion, • Maintain accurate records in internal tools, • Participate in weekly tandem meetings and joint supplier interactions What You’ll Bring • Strong understanding of the London hotel market, • Excellent communication and collaboration skills, • Ability to work independently and as part of a team, • Passion for data analysis and commercial strategy, • Highly organised and efficient with attention to detail, • Experience with tools such as Salesforce and Tableau Ways of Working • Operate in a tandem model with an Account Manager, • Align on shared goals and strategies through weekly planning and performance reviews, • Build influential partnerships with hotel suppliers through consultative engagement, • Adapt account growth plans based on hotel performance and market dynamics Why Join Us? • Be part of a redefined commercial approach focused on measurable impact, • Work in a collaborative ecosystem with cross-functional teams, • Help shape the future of our product offering in a key strategic region At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

• MAIN PAPER

  

  Atención al cliente en francés

  hace 6 días

  Palma

  🌍 Agente de Atención al Cliente Francófono | Presencial en Oficina en España Conecta países con tu voz. Impulsa negocios con tu servicio. ¿Dominas el francés y el español? ¿Te gustaría crecer en un entorno multicultural e internacional? ¿Quieres trabajar desde España, pero participar en el desarrollo del mercado francés? Si no estás buscando simplemente un trabajo, sino una carrera profesional con sentido, ¡te estamos buscando a ti! 🎯 Responsabilidades • Actuar como primer punto de contacto para clientes franceses, gestionando consultas, postventa, reclamaciones y resolución de incidencias;, • Comunicarte de forma fluida y profesional en francés a través de teléfono, email o chat para ofrecer una experiencia cliente eficiente;, • Coordinar con los equipos locales en España (almacén, logística, ventas) para asegurar soluciones rápidas y precisas;, • Recopilar y analizar feedback de clientes, proponiendo mejoras continuas en los procesos de atención;, • Colaborar en tareas adicionales asignadas por el supervisor: soporte en nuevos sistemas, gestión de urgencias, etc. ✅ Perfil que buscamos • Dominio avanzado de francés (mínimo nivel C1, oral y escrito);, • Buen nivel de español para la comunicación diaria y el trabajo en equipo;, • Se valorará experiencia en atención al cliente, soporte postventa o gestión de operaciones internacionales;, • Capacidad para trabajar bajo presión, buena gestión emocional, enfoque al detalle y al cliente;, • Permiso legal para trabajar en España (residencia, visado de trabajo, estudiante con permiso laboral, etc.);, • Actitud positiva, ganas de aprender y crecer con la empresa.

• Coral Club Europe

  

  Customer Service Specialist

  hace 4 días

  Palma

  Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

• Velilla Group

  

  Atención al Cliente con Francés

  hace 4 días

  Palma

  En Velilla Group cuidamos cada detalle en nuestros productos, y con creatividad e innovación y, con el talento del equipo, hemos logrado ser líderes en Vestuario Técnico y que disfrutemos de los logros alcanzados, ese detalle nos identifica. Nuestros objetivos son claros, cuidar las oportunidades, apostar por el aprendizaje continuo y desarrollo humano, los avances tecnológicos y de infraestructura, la expansión internacional y, además, una gran motivación mutua ante nuevos retos. En Velilla Group iniciamos un nuevo proceso de selección en el Dpto. de Atención al Cliente, como Atención al Cliente con francés, donde su principal objetivo será el dar soporte continuo a todos nuestros clientes. ¿Con quién trabajarás? La posición está integrada en el Dpto. de Atención al Cliente de la compañía y además su trabajo será transversal con el resto de dptos y en concreto con el dpto. Comercial. El trabajo en equipo y la vocación de servicio es imprescindible en nuestro día a día. ¿Cuáles serían tus responsabilidades? Gestión Administrativa Atención telefónica Gestión de pedidos Asesoramiento continuo al cliente ¿Qué solicitamos? Nivel alto de francés Circo Formativo de Grado medio en Administración / Gestión comercial Experiencia en Atención al Cliente ¿Qué te ofrece Velilla Group? Formar parte de uno de los proyectos estratégicos de la compañía con más proyección y desarrollo. Trabajar a diario en empresa familiar multinacional, líder en el sector, donde el trabajo en equipo es vital. Posición a largo plazo en una compañía en continua fase de expansión, con múltiples proyectos a nivel nacional e internacional. Y lo más importante, formarás parte de un proyecto en el que existe el convencimiento de que son las personas, no la empresa, las que posibilitan el éxito. Si estás interesado/a puedes enviarnos tu CV a ¡Será un placer conocerte!

• Foundever

  

  German Customer Service Agent – Work From Home (Remote)

  hace 8 días

  Palma

  🗓️ Start Date: 18th August 2025 🖥️ 100% Remote | Computer Provided | Contract: 4 Months (with real extension opportunities) Important: This is a 100% remote position, but you must reside in Spain to apply (due to legal and administrative requirements) 💬 Languages: Native/Bilingual German + Advanced English 💶 Salary: €21,500/year + €1,500 Sign-On Bonus 💡 Looking for more flexibility in your life? Are you someone who enjoys helping others, solving problems, and making every interaction count — all from the comfort of your own home? Join our team of customer service professionals and guide users through the reservation process, helping them find the perfect option for their needs. ✨ No commuting. More freedom. Better balance. 👀 What We’re Looking For ✔️ Native or bilingual German speaker ✔️ Advanced English (B2–C1 level) ✔️ Stable internet connection (equipment provided by us!) ✔️ Customer service experience is a plus (but not required!) ✔️ Ability to understand user needs and provide tailored support ✔️ A team-player attitude, positivity, and a passion for delivering excellence 🎁 What We Offer You 🏠 100% Work-from-home position 💵 €21,500/year + ✨ €1,500 Sign-On Bonus 🧑 💻 Online paid training included in your contract 🎉 Refer-a-friend bonus: €500 (same campaign) 🕒 Schedule: 39 hours/week (Mon–Sun rotation, alt. weekends), between 9 AM – 8 PM 📅 Initial 4-month contract with real chances to stay and grow 🎁 Perks & Benefits 🌱 Grow With Us: Career development & promotion opportunities 🌍 Free Language Classes: Spanish, French, Swedish, Portuguese & more 🎉 Employee Experience Program: Weekly activities & cultural events 💡 Special Discounts: Private health insurance, tech, and more ❤️ Wellbeing Initiatives: • • Move Well (💪): Fitness programs & tips, • • Eat Well (🥗): Nutrition guides & recipes, • • Live Well (🧘): Mindfulness & mental health support, • • Do Well (❤️): Join meaningful social impact actions, • 🚀 If you're an ambitious individual who loves helping others, this is your chance to join a dynamic and supportive international team., • 👣 Create your best moments. Join the #FoundeverLife., • 📩 Apply now and start your journey with us!

• OpenText

  

  Senior Account Executive - Digital Experience / Customer Experience Management

  hace 5 días

  Palma

  Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. What the role offers: • Consultative selling and intensely listening to your customers., • Preparing comprehensive territory plans., • Identifying and converting opportunities into sales., • Skillfully executing each phase of the sales process from pipeline generation to closing the deal., • Masterful client presentations and running effective meetings., • Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers., • Collaboration across all internal teams and resources to ensure you bring the best solution to your clients. What you need to succeed: • A track record of at least five years of B2B selling across the Enterprise., • Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions., • Expert knowledge of the B2B buying process and know all your key competitors and closely follow industry trends., • You deploy advanced sales methodologies and tools to achieve and exceed your targets., • Whether it’s the challenge of developing new accounts or finding untapped opportunities in your existing client base, the opportunity to grow our business is what drives your efforts every day., • Intellectual curiosity, easily grasp new products and solutions, and bring the spirit of innovation to your customers., • Bachelor’s Degree and a passion for continuous learning., • Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM (Customer Experience Management) or (WCM Web Content Management) would be an advantage. One Last Thing: OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As an Open Text Account Executive, you drive digital transformation for global clients, solving complex business challenges and accelerating their journey to the cloud. Your consultative expertise and success in complex sales cycles contribute directly to business growth, earning you a competitive compensation package that recognizes your substantial impact in shaping the digital enterprise landscape.

• INFINNI

  

  Senior Customer Support Agent - French Speaking

  hace 4 días

  Palma

  About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English and French via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English and French is a must. Spanish or German is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

• Bizneo HR

  

  Account Manager (Remote)

  hace 5 días

  Palma

  En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año