Teleoperador/a

Otros

hace 20 horas40 vistas

Your Role
You will work on a project with straightforward tasks where accuracy is very important. Your main responsibilities include helping credit card holders with their questions and ensuring the security of their credit card data. You’ll verify identities, answer questions, and explain next steps.
You’ll start with a 5-day training program focused on privacy, with one day dedicated to practical experience.
Daily Tasks
⭢ Block lost or stolen credit and debit cards.
⭢ Respond to inquiries from credit card holders and protect their information.
⭢ Verify identities and provide information on processes.
⭢ Check temporarily blocked cards for transactions and manage blocking or unblocking.
⭢ Handle claims files.

Your Profile
  • Fluent in German and proficient in English.
  • Experience as a Customer Service Agent.
  • Good communication skills and empathetic.
  • Disciplined and accurate.
  • Positive and respectful towards customers.
  • Solution-oriented and patient.
  • Reliable.


Benefits
☑Paid training.
☑Free Spanish lessons (once a week).
☑Friendly and fun call center environment.
☑Competitive salary with bonus potential.
☑Employee benefits like meal and transport cards, and private insurance.
☑Opportunities for growth.

📍Location
Barcelona City, Spain.
  • Experiencia
    Se requiere
  • Idiomas
    Alemán – Experto
    Inglés – Avanzado
    Español – Intermedio
  • Jornada
    Completa

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Empresa de reclutamiento • 1-10 empleados

En JOB TODAY desde julio, 2024

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