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If you're an active social media user keen on exploring new perspectives, we have an exciting job opportunity for you! Key Responsibilities: As a Content Moderator, you'll be responsible for reviewing and filtering content on a widely-used social media platform to ensure a safe and positive user experience. Requirements: Language Skills: Proficient in Norwegian or Danish (C2 level) and advanced in English. Technical Skills: Familiarity with Office 365, CRM databases, and other internal platforms. Attributes: Goal-oriented, assertive, and up-to-date with current cultural, political, and social events. Affinity: A strong interest and familiarity with social media platforms. Experience: Previous experience in content moderation, customer service, or contact center environments is advantageous. Education: Mandatory completion of ESO or High School studies; higher education will be a plus. Availability to work on the night shift Location Barcelona, Spain
About the Role As a Customer Service Agent, you’ll ensure our guests have a memorable experience. Your Responsibilities - Assist guests with questions, resolve issues, and provide top-notch service. - Answer inquiries via phone and email about bookings, activities, and general info about the Dutch market. - Advise on facilities and services, handling complaints efficiently. - Collaborate with other departments to resolve issues quickly. - Help customers book accommodations, meals, and activities, ensuring accurate details. Your Profile - Fluent in Dutch (C2 level). - Detail-oriented, independent, with strong people skills. - Experience in Customer Service. Benefits - Competitive salary + bonuses. - Growth opportunities with training and promotion. - Creative, supportive team environment. Location Barcelona, Spain.
TELETRABAJO / REMOTO Rol / Objetivo principal del trabajo El enfoque principal es abordar las necesidades de los clientes del banco a través de varios canales de comunicación, como llamadas, correos electrónicos, WhatsApp y chat, brindando un servicio de primer nivel y mostrando productos bancarios digitales innovadores en el mercado alemán. Responsabilidades - Brindar servicio al cliente para problemas relacionados con la banca, como apertura de cuentas, bloqueos de contraseñas, transferencias, etc. - Gestionar tareas administrativas, incluida la respuesta a correos electrónicos y mensajes de WhatsApp. - Presentar y promover productos bancarios. - Cumplir con los requisitos de transparencia, información de servicio y regulaciones de protección al cliente relacionadas con los productos de inversión. - Informar y realizar un seguimiento de las anomalías en la aplicación. - Cumplir con los estándares de calidad y los objetivos de ventas establecidos por la entidad. Requisitos Educación Estudios preferidos en Administración de Empresas, Matemáticas o Derecho. Dominio de MS Office (Excel, Word, PowerPoint, Access). Dominio nativo del neerlandés. Buen nivel de inglés. Habilidades y competencias - Orientación al cliente con empatía y capacidad de escucha activa. - Excelentes habilidades de comunicación oral y escrita. - Capacidad analítica y de adquisición autónoma de nuevos conocimientos. - Visión comercial y habilidad para dialogar con clientes, empresas o grupos. - Fuertes habilidades para la resolución de problemas. - Trabajo en equipo con actitud proactiva y orientada a resultados. - Capacidad para planificar, organizar y prosperar bajo presión. - Iniciativa, autonomía y actitud positiva de "puedo". - Flexibilidad y adaptabilidad a entornos cambiantes y nuevas tecnologías. Experiencia Se valorará experiencia en banca (pero no obligatoria). Experiencia en atención al cliente. Beneficios - Puesto a tiempo completo (39 horas/semana). - Contrato de trabajo indefinido. - Interesante programa de referencias. - Salario competitivo. - Oportunidad de trabajar con el mayor proveedor de servicios del mundo. - Perspectivas reales de avance profesional dentro de la empresa. 📍Ubicación Madrid Role / Main Objective of the Job The main focus is to address the needs of the bank's customers through various communication channels such as calls, emails, WhatsApp and chat, providing top-notch service and showcasing innovative digital banking products in the German market. Responsibilities Provide customer service for banking-related issues such as account opening, password locks, transfers, etc. - Manage administrative tasks including responding to emails and WhatsApp messages. - Introduce and promote banking products. - Comply with transparency requirements, service information and customer protection regulations related to investment products. - Report and follow up on anomalies in the application. - Comply with quality standards and sales targets set by the entity. Requirements - Education Preferred studies in Business Administration, Mathematics or Law. - Mastery of MS Office (Excel, Word, PowerPoint, Access). - Native proficiency in Dutch. - Good level of English. Skills and competencies - Customer orientation with empathy and active listening skills. - Excellent oral and written communication skills. - Analytical capacity and independent acquisition of new knowledge. - Commercial vision and ability to dialogue with clients, companies or groups. - Strong problem-solving skills. - Teamwork with a proactive and results-oriented attitude. - Ability to plan, organize and thrive under pressure. - Initiative, autonomy and a positive "can do" attitude. - Flexibility and adaptability to changing environments and new technologies. Experience Experience in banking will be valued (but not mandatory). Experience in customer service. Benefits - Full-time position (39 hours/week). - Permanent employment contract. - Interesting referral program. - Competitive salary. - Opportunity to work with the largest service provider in the world. - Real prospects for career advancement within the company. 📍 Location Madrid
Your Role Are you passionate about technology and digital marketing? If you're creative, dynamic, and enjoy challenges, this opportunity could be for you! You’ll work directly with new clients, helping them launch their first online advertising campaigns, making a meaningful impact on their business. Responsibilities - Guide clients in creating and optimizing PPC campaigns. - Identify client goals and needs. - Increase campaign spending and encourage upselling. - Manage multiple daily client calls. Requirements - Advanced in French or German and good English skills. - 1-2 years of sales experience. - Experience in Digital Marketing is a strong plus. - Strong communication, organizational, and analytical skills. Benefits - Permanent contract - Full-time, 39 hours/week (Monday to Friday, 9:00 am - 5:00 pm) - One month of paid training in Digital Marketing and Sales - Base salary + sales commissions
Job Opportunity: B2B Lead Generation Specialist (Portuguese) Our growing B2B Lead Generation company in Castelldefels is expanding internationally. We’re seeking part-time Portuguese speakers to join our team. Your role: - Identify and qualify potential customers - Manage leads and track progress - Collaborate with the sales team - Stay updated on market trends - Troubleshoot and resolve issues Your profile: - C2 level in Portuguese - B2 in English, Spanish is a plus - B2B experience required - Proficiency in Office tools - Commercial mindset and open-minded Working hours: Mon-Fri, 9:00-14:00 (max 25h) Benefits: - Skills development in a startup environment - Training provided - Positive, small-team atmosphere - Hybrid work (Castelldefels, Spain) Ready for your next adventure? Join us!
WORK FROM HOME - NO SALES Join Our Team of Tele-Professionals! Are you a strong communicator who loves engaging conversations? Do you thrive in an independent work setting and enjoy finding solutions? If so, we want you on our team! About Us: We provide top-tier B2B telemarketing services, focusing on building lasting customer relationships. Responsibilities: - Make calls to businesses to inform, update, and spark interest. - Work with pre-existing databases, former clients, online leads, etc. - Qualify leads, enrich data, and set appointments through engaging phone conversations. About You: - Proactive, talkative, and eager to make things happen. - Solutions-driven, seeing challenges as opportunities. - Committed to maintaining strong, long-term customer relationships. Requirements: Available at least 20 hours per week. Strong communication skills (both written and spoken). Fluent in French, Dutch/Flemish, and English. Independent, flexible, and results-oriented. We Offer: Flexible schedule (Monday to Friday, 9 am - 5 pm). Competitive pay (salary base) and opportunities for growth. Supportive, dynamic team. Location: Remote (Spain)
REMOTE POSITION/ TELETRABAJO About position Answering Inbound calls with a repair requests for appliances. You should have a strong commercial profile, capable of making sales and hitting targets. Adding to this, you will also be responsible for the Customer Service and claim handling of our services. You will part of a Benelux team that shows best practice and tests new products and material. Your tasks Answer inbound calls in native language (dutch) Register new appliances for consumers calling in Capture and confirm appliance registration details Explain legal warranties and offer additional insurance after registration Possess a strong commercial profile with sales knowledge and objection-handling skills Demonstrate excellent customer service skills and familiarity with working towards targets Adaptability to product changes and ability to communicate effectively Provide feedback on processes and best practices Manage registration of client appliances and their information Offer new or extended insurance options to clients Adhere to compliance standards and behaviors Your profile Fluent in the requested language (Dutch) Working proficiency in English Spanish would be a plus Able to effectively communicate to customers At least 6 months of sales experience Competent in the use of Microsoft packages Dynamic, rigorous, diplomatic and highly communicative Easy adaptable to different partners Teamwork Proactive Excellent customer service skills Benefits Good stable salary with high sales commissions Restaurant vouchers Company Health Insurance after one year Training sessions and wellbeing activities Young, dynamic, and international work atmosphere with comfortable work conditions Possibility of having English/Spanish classes Employee Support Programme Location Remote/Online, Spain
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