Televenta

📌 Acerca de la posición Como asesor/a técnico/a de atención al cliente, brindará asistencia técnica de primer nivel a nuestros/as clientes/as por teléfono y correo electrónico. Su función consistirá en apoyar a los clientes/as B2B (empresas) resolviendo problemas relacionados con sus transacciones de comercio electrónico en la plataforma. Investigará y solucionará problemas de cuentas y pagos, garantizando relaciones sólidas con los clientes mediante un seguimiento rápido. ✔️ Tu papel Como asesor/a de servicio al cliente, su deber principal será brindar un soporte excepcional a los clientes/as atendiendo consultas técnicas y administrativas por teléfono, chat y correo electrónico. Esto implicará ayudar a los clientes/as con la instalación y configuración de sus terminales o soluciones de pago en línea, resolver cualquier problema informado y fomentar relaciones sólidas con los clientes. ➡️ Tu perfil Habla alemán u holandés con fluidez Dominio laboral en inglés. Lo ideal es que traigas experiencia de un entorno de call center, Poseer excelentes habilidades comunicativas e interpersonales, Mantener una mentalidad positiva y adaptable. Orientado/a al trabajo en equipo con un gran interés en la tecnología. Orientado/a al servicio de atención al cliente y con capacidad para gestionar conflictos de forma constructiva. ✅ Beneficios Formación remunerada Salario base basado en el mercado con bonificación Beneficios para empleados como tarjetas de comida, tarjetas de transporte y seguros privados. Oportunidades de crecimiento Posición híbrida 📍Ubicación Barcelona, ​​España

📌 About position As a Technical Customer Support Advisor, you will deliver top-tier technical assistance to our clients through phone and email. Your role will involve supporting B2B customers (merchants) by resolving issues related to their e-commerce transactions on the platform. You’ll investigate and troubleshoot payment and account concerns, ensuring strong relationships with customers through prompt follow-up. ✔️ Your role As a Customer Service Advisor, your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering strong customer relationships. ➡️ Your profile Fluent in German or Dutch Working proficiency in English Ideally, you bring experience from a call center environment, Possess excellent communication and interpersonal skills, Maintain a positive, adaptable mindset Team-oriented with a keen interest in technology Service-oriented and skilled at managing conflicts constructively. ✅ Benefits Paid training Market-based basic salary with bonus Employee benefits such as meal cards, transport cards and private insurance Growth opportunities Hybrid position 📍Location Barcelona, Spain

Your role Are you passionate about technology and the web? Do you love using products that make a difference in the digital world? If you’re tech-savvy, creative, outgoing, and thrive in a fast-paced, dynamic environment, we have an exciting opportunity for you! We are seeking a talented team of professionals to contribute to business growth by optimizing digital advertising campaigns. As a Digital Marketing Consultant, you will work closely with businesses and marketing agencies to find the best advertising solutions. You’ll collaborate with a range of advertisers to deliver tailored digital strategies that drive their success. This role involves working towards individual sales targets as part of a larger team, helping to expand the client base across EMEA while positively influencing the digital marketing landscape. Key Responsibilities Develop creative strategies to improve relationships with clients and agencies by offering performance-boosting suggestions and promoting additional products. Provide strategic advice to help businesses and agencies maximize their advertising investments. Meet and exceed assigned sales targets while delivering an exceptional customer experience. Proactively communicate with customers via phone, video conference, and email. Requirements Proficiency level of French Ability to speak and write English fluently and idiomatically BA/BS degree or equivalent practical experience 6 months – 1 Year of experience in advertising, PPC Campaigns 6 months – 1 year of experience in outbound sales (preferably B2B) A team player with strong leadership, analytical and communication skills Passionate about Marketing, technology and online Advertising, with a desire to learn and develop Benefits Relocation package Introduction training and specific sales training + A permanent presence of coaches who will facilitate your personal and professional development Established a career path to grow within the project Employment with the world’s largest provider of contact centre services Excellent work environment, great colleagues, social arrangements and personal development Permanent contract Location Barcelona, Spain

Key Responsibilities If you’re passionate about marketing and sales, tech-savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! ✔️ Requirements Proficiency level of German Ability to speak and write English fluently and idiomatically BA/BS degree or equivalent practical experience 1 year of experience in outbound sales (preferably B2B) A team player with strong leadership, analytical and communication skills Passionate about Marketing, technology and online Advertising, with a desire to learn and develop Benefits Introduction training and specific sales training A permanent presence of coaches who will facilitate your personal and professional development Established a career path to grow within the project Employment with the world’s largest provider of contact centre services Excellent work environment, great colleagues, social arrangements and personal development Indefinite contract Location Barcelona, Spain

**Inside Sales Representative ** Your task - Schedule appointments for field service/account managers - Engage in meaningful and persuasive phone conversations with prospects - Manage your own projects with a high degree of responsibility - Maintain a proactive and analytical approach to customer interactions - Meet and exceed targets in a goal-oriented work environment Your profile - Good command of the Dutch language, both spoken and written; English is a plus - Proactive attitude with commercial persuasiveness and an analytical mindset - Hands-on mentality with strong customer service skills - Stress-resistant and highly motivated - Ability to work independently with excellent social and communication skills - No difficulty working in a target-driven culture Benefits - A responsible role with your own projects - Comprehensive training and coaching in communication and analytical skills - Attractive commission scheme in addition to your base salary - Free access to office sports facilities and Padel - Flexible employment options: full-time & part-time positions available (starting from 22.5 hours per week) 📍Location Valencia or Alicante, Spain