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  • On-site Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -
    On-site Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -
    1 day ago
    Full-time
    València

    Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. This position is available for a period of 4 months starting in May 2027 until August 2027. 🎯 Your Mission: As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team , you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences. ✨ Your Responsibilities: Pre-Arrival Preparation Take part in property visits where guests are expected. Support the Pre-Arrival Team in gathering the necessary information for stay preparations. Assist in updating property information in internal tools. Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals. Help the team establish contact with clients before their arrival. Guest Welcome and Stay Follow-Up Welcome guests alongside the team, ensuring the villa is ready and in perfect condition. Participate in villa tours and guide guests through the property’s facilities. Be available to assist with concierge requests or service adjustments. Observe and learn the procedures for handling and processing payments. Check-Out and End-of-Stay Follow-Up Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests. Contribute to documenting final observations and any potential damages. Help follow up on billing and payments in collaboration with the Pre-Arrival Team . Administration and Payment Management Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team . Document property condition observations after guest departures. ⚠️ Schedule and Specifics Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off. 🫰 Perks 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 €. 💻 A laptop 🎊 Events all year round 🌴 1 day off per month (from 5 months of internship)

    No experience
    Easy apply
  • Pre-Arrival Concierge Assistant (H/F/X) - Internship - Start Date May
    Pre-Arrival Concierge Assistant (H/F/X) - Internship - Start Date May
    1 day ago
    Full-time
    València

    Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. ✨ With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. ✨ Your role: As part of the Pre-arrival team, the Pre-arrival Concierge team plays a key role in managing and supporting Le Collectionist's guests prior to their arrival. They will draw the best itineraries in order to ensure an unforgettable onsite experience. In addition, with the support of the local team, he/she is responsible for sourcing, negotiating, and contracting the best suppliers that match Le Collectionist standards. 🎯 Your missions: 1. Support in client management and assistance: Contribute to the organization of stays by providing support in coordinating services and experiences for our clients. Assist in preparing quotes and following up on them with the team. Help update client itineraries in our internal tools. 2. Development and expansion of the partner network: Research and identify new local partners to enrich our offering. Contribute to updating and producing catalogs showcasing our services and experiences. Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest). 3. Administrative management and tools: Assist in updating partner information and pricing in internal tools. Support the team in creating and updating communication materials (catalogs, presentations). Participate in issuing quotes, invoices, and itineraries. ⚠️ Working hours and specifics : Our on-site presence and the standards of our industry require working on Saturdays and Sundays (hospitality model), particularly during peak season. Work is organised on a rotating basis with the rest of the on-site team, and overtime hours can be taken as time off in lieu.

    No experience
    Easy apply
  • Sales&Marketing Trainee
    Sales&Marketing Trainee
    2 days ago
    Full-time
    València

    About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. What you’ll do… Collaborating in the planning and execution of marketing campaigns, including social media content creation and promotional materials. Helping the events team with the coordination of on-site and off-site events, ensuring smooth communication between departments. Assisting in the preparation and distribution of event orders and itineraries to internal teams. Participating in meetings with clients to understand their needs and ensure all event details are accurately recorded. Collaborating on keeping our online channels up to date — always reflecting our best self. Supporting the creation of graphic materials and presentations (bonus points if you’re into Canva or have a great eye for design!). Tracking results to understand what worked, what didn’t, and how we can improve moving forward.

    No experience
    Easy apply
  • Management Trainee
    Management Trainee
    2 days ago
    Full-time
    València

    About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. What you’ll do… Administrative Support: Assist in administrative tasks such as scheduling meetings, managing emails, and handling phone calls for the Director General. Documentation and Filing: Maintain organized records and files, including correspondence, reports, and other documents. Guest Relations: Greet guests, handle inquiries, and assist with guest services as needed, ensuring a positive guest experience. Assistance in Operations: Provide support in various operational areas such as front desk assistance, inventory management, and liaising with different departments. Data Entry and Analysis: Assist in data entry tasks and basic data analysis to support decision-making processes. Event Coordination: Help in organizing events, meetings, and conferences, including logistics and coordination of participants. General Office Assistance: Provide general assistance to the Director General and other staff members as required, including running errands and performing miscellaneous tasks.

    No experience
    Easy apply
  • Revenue Trainee
    Revenue Trainee
    2 days ago
    Full-time
    València

    About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. What you’ll do… Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made. Helping with rate and inventory updates across different systems. Monitoring pick-up, occupancy, ADR and RevPAR – yes, you’ll get familiar with all those acronyms. Participating in the preparation of reports and dashboards to track hotel performance and trends. Assisting in benchmarking and market analysis to keep an eye on what the competition is up to. Collaborating with Sales & Marketing to align pricing, offers and positioning. Getting involved in forecast and budget processes – and understanding the “why” behind the numbers. Supporting the reservations team with daily operations, helping to solve issues and optimize sales opportunities.

    No experience
    Easy apply
  • F&B Trainee
    F&B Trainee
    2 days ago
    Full-time
    València

    About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. What you’ll do… Assist in daily operations across the hotel’s restaurants, ensuring excellent service and guest satisfaction. Support room service operations, including taking orders, delivering meals, and addressing guest requests. Participate in food preparation and service coordination with kitchen staff to ensure timely and accurate service. Learn and assist with menu knowledge, upselling techniques, and special dietary requests. Assist in the management of inventory, including stock control, ordering, and waste reduction. Work alongside the F&B admin team to understand budgeting, costing, and revenue management for the outlets. Address guest inquiries and feedback in a professional manner to ensure a high level of guest satisfaction. Support the team in organizing and setting up events and group dining arrangements. Collaborate with different F&B teams to maintain hygiene standards, cleanliness, and safety protocols. Participate in training sessions to develop knowledge of hospitality standards, food safety, and beverage operations.

    No experience
    Easy apply
  • People & Culture Trainee
    People & Culture Trainee
    2 days ago
    Full-time
    València

    About Us 🏨 Mondrian & Hyde Ibiza ¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo. What you’ll do… Support recruitment and selection processes to attract a diverse and talented workforce. Assist with onboarding and orientation programs to ensure a smooth transition for new employees. Manage and optimize our HR software to enhance operational efficiency. Provide support in health and safety (PRL) initiatives to promote a safe working environment. Coordinate training and development programs to facilitate employee growth and skill enhancement. Oversee employee accommodation arrangements to ensure a positive living experience. Assist with operational HR functions, including payroll, benefits administration, and compliance. Foster a positive workplace culture through employee engagement initiatives and activities. Address employee relations issues, providing guidance and support to management and staff. Participate in the design and launch of internal communications through our internal platform, sharing useful (and fun) information, promoting team activities and engagement initiatives, and ensuring that everyone is connected and informed.

    No experience
    Easy apply
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