Key Account Manager Gastroenterology - Andalucía
9 hours ago
Madrid
The Key Account Manager (KAM) – Gastroenterology in Andalucía is a critical field-based role responsible for ensuring business continuity, growth and customer engagement across key hospital accounts in the East region. The role builds strong, compliant and trust-based relationships with HCPs, hospital pharmacies and decision-makers, ensuring optimal use and availability of Takeda’s GI portfolio. Evolving under a Tech Forward lens, the KAM GI leverages digital tools, AI-supported insights and omnichannel approaches to increase efficiency, sharpen account prioritization and enhance the quality of scientific and commercial interactions—reinvesting time into strategic account planning, customer value creation and cross-functional collaboration. • Deliver agreed GI strategy and tactics across key accounts, ensuring high-quality scientific exchange (on-label) and commercial execution., • Lead high-level scientific meetings and act as a trusted therapy partner for prescribers and hospital stakeholders., • Serve as a key contact for national product training and therapy support within the assigned territory., • Develop and execute robust key account plans, prioritizing accounts based on data-driven insights and market dynamics., • Ensure product availability and continuity in collaboration with Market Access and Pharmacy stakeholders., • Identify unmet needs and propose innovative, compliant solutions aligned with customer priorities., • Analyze sales performance, competitor activity and territory trends using CRM, dashboards and AI-supported analytics., • Continuously adapt strategies based on insights, focusing effort on the highest-impact accounts and opportunities., • Share best practices and successful tactics within the KAM team to improve overall field effectiveness., • Integrate omnichannel tactics and digital engagement into account plans in alignment with brand strategy., • Use AI-enabled tools to support customer segmentation, call planning, insight generation and performance tracking., • Automate low-value administrative tasks (reporting, data consolidation) to reinvest time in strategic thinking, customer engagement and storytelling., • Work closely with Medical, Market Access, Pharmacy, Marketing and FLMs to ensure a coordinated One Takeda approach., • Actively contribute field insights to inform brand, access and medical strategies., • Act in full compliance with ethical, legal and regulatory standards., • Ensure PTRB principles guide decision-making., • Report adverse events according to Pharmacovigilance procedures., • Act as a role model of Takeda values and leadership behaviors., • Bachelor’s degree or equivalent., • Proven experience in hospital sales, ideally in GI / Immunology., • Experience working with hospital pharmacists, payers and institutional stakeholders., • Strong scientific acumen and ability to translate complex data into meaningful customer dialogue., • Excellent relationship-building, influence and communication skills., • Strong business acumen and analytical mindset., • Digital fluency: CRM, dashboards, AI-supported tools and omnichannel platforms., • Agile, adaptable and results-driven in fast-changing environments., • Strong cross-functional collaboration and matrix leadership capabilities. Andalucia, Spain Base Salary Range: €50,800.00 - €69,850.00 • Employee, • Regular Time, • Full time Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). For information about our benefits, please click here. If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here. #J-18808-Ljbffr