Technical Support Specialist - Dutch & English
1 day ago
Madrid
Luxury Automotive Brand | Madrid (Hybrid) Excellence is never accidental. It is the result of precision, expertise and attention to detail. At Foundever™ , we collaborate with iconic automotive brands that represent craftsmanship, innovation and timeless design. We are currently seeking a Technical Support Specialist with native or bilingual Dutch and advanced English to support a leading luxury automotive brand. This position is ideal for professionals who value quality over speed , and who understand that true premium service is defined by accuracy, consistency and trust. The Role You will act as a dedicated technical point of contact for retailers, ensuring seamless support across systems and processes while maintaining the standards expected of a luxury brand. Key responsibilities include: • Providing technical support via phone and email, • Guiding retailers through software tools and digital platforms, • Managing order-related processes with precision, • Coordinating hardware setup and logistics, • Ensuring every interaction reflects premium service standards The Profile • Dutch : native or bilingual proficiency, • English : advanced level (C1), • French : advanced level is an advantage, • Strong digital literacy or technical background, • Genuine interest in automotive, technology and premium environments, • Based in Madrid or willing to relocate, • No previous experience required — comprehensive training provided The Offer • Permanent contract from day one, • 39 hours per week, intensive morning schedule, • Salary: €21,500 gross per year, • Paid training (3 weeks) included in the contract, • On-site work at our Madrid offices (Puerta de Toledo / Pirámides), • Hybrid working model after the learning period Benefits • Access to corporate gym facilities, • Private terrace with panoramic views of Madrid, • Referral program with financial incentives, • Language training opportunities, • Exclusive discounts on technology and lifestyle products, • Employee experience initiatives designed with care and purpose Our Culture At Foundever™, we believe premium service starts with people. We foster an environment focused on: • Physical wellbeing, • Mental resilience, • Professional growth, • Social responsibility 📅 Expected start date: February 19th Craft your career with intention. Join Foundever™ and contribute to a service experience defined by elegance, reliability and excellence. Foundever™ is committed to equality, diversity and inclusion, with a zero-tolerance policy towards discrimination and a blind CV selection process.