Customer Support Specialist, Polish-Speaking
hace 20 horas
Barcelona
Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand?Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. At Concentrix, you won't just answer questions — you'll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels • Log and manage all interactions within our systems, meeting SLA and quality standards, • Collaborate with Team Leaders, support teammates, and attend regular meetings, • Experience in customer service, ideally within a Contact Centre environment, • Able to navigate decisions with both customer needs and brand guidelines in mind, • Full-time 39 hours/week permanent contract, • Rotative shifts between Monday - Saturday 9:00 to 18:00, • Great office location in Barcelona, • Full paid training on the company and the project you'll be working on