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Localization Marketing Assistant with Chinese [Valencia] Did you know EDICOM is one of the world’s foremost EDI and e-billing companies? And that the e-invoicing market shows 19% annual growth and is predicted to be worth more than $30 billion by 2026, now forecast to exceed 60 billion in 2030? At EDICOM, we help to digitalize companies through the development of SaaS solutions (Software as a Service), automating and integrating the exchange of data (EDI), eliminating manual insertion errors and unnecessary use of paper worldwide. We have offices in New York, Milan, Paris, Valencia, Seville, Murcia, Porriño, Burgos, Mexico City, Bogotá, Buenos Aires and São Paulo, and we are consolidating our expansion process in Asia. We are bolstering our international operations in the Americas and EMEA, as well as expanding eastward, APAC, from our headquarter in Valencia, Spain. So, we are looking to boost our marketing force by recruiting 1 Localization Marketing Assistant , or people who are ready to become one, to take our SaaS Marketing strategy to the next level in the Asian continent, with particular focus on China. Task Your role: As Localization Marketing Assistant, your mission will be to carry out the tasks aligned with the country and product marketing Managers’ plans, in order to support the creation of communication materials and specific marketing actions that will enable the company to achieve its lead-generation objectives in the Chinese market. Among the company’s strategic objectives, and as part of our rollout in APAC, it is critical to address the adaptation of our content strategy and lead generation approach in China. So, in addition to language skills in Chinese, we are seeking someone with strong cultural and family ties to the country (China), as a significant part of their mission within the company will involve supporting the rollout of the entire Marketing Content architecture in the country, assisting the APAC Marketing Manager, the APAC Commercial Area director and the Marketing Content Distribution Manager in tasks related to preparing our presence on social media and SEO in the country. Dissemination of content You will work closely with the head of content dissemination to carry out the action plan defined to achieve the company’s positioning and visibility objectives in the different markets in which it operates. The tasks associated with this section include: - Adapting web content to the markets where we operate, with a special focus on translation management. - Development of creative pieces for social networks and thumbnails for YouTube. - Creating newsletters and managing their delivery through our e-mail marketing platform. Marketing management support - Drafting specific content for the EDICOM blog, writing the news according to the SEO and style criteria defined in each action. - Supporting company events and webinars in the organization, promotion and management tasks defined according to the aims and characteristics of each event to be attended. Requirements What we are looking for in you: - Experience? Without being an essential requirement, experience will be valued as long as it has been acquired performing tasks like those described in the “Functions” section. - University degree in Business Administration (ADE), International Business, Marketing, Advertising and Public Relations or related fields. - Native level of Chinese and minimum C1 level of spoken and written English. - Familiar with the technologies associated with Internet, and ability to develop communication actions in the field of online marketing. - Oral and written fluency, and great analytical ability to process information and convert it into useful content for the target audience, adapted to the channel through which it will be disseminated. - Additional training in Community Management, SEO / SEM or Web Analytics will be a plus. Advantages of the position What we offer: - You will be part of a high-growth company with a mission of great international impact: we are linking up companies worldwide and digitizing their processes thanks to our software solutions. - We operate all over the world and we are proud of the cultural diversity of our teams. - You will be provided with AD-HOC training and powerful tutoring to make your integration as effective as possible. - You will have an ongoing and recurrent training plan. - A clear salary package with a competitive fixed salary. We will review your growth, concerns and salary career path together on a yearly basis. - Company benefits (medical insurance, gym, sports and team building activities, language training, parking facilities…). #J-18808-Ljbffr

Localization Marketing Assistant with Chinese [Valencia] Did you know EDICOM is one of the world’s foremost EDI and e-billing companies? And that the e-invoicing market shows 19% annual growth and is predicted to be worth more than $30 billion by 2026, now forecast to exceed 60 billion in 2030? At EDICOM, we help to digitalize companies through the development of SaaS solutions (Software as a Service), automating and integrating the exchange of data (EDI), eliminating manual insertion errors and unnecessary use of paper worldwide. We have offices in New York, Milan, Paris, Valencia, Seville, Murcia, Porriño, Burgos, Mexico City, Bogotá, Buenos Aires and São Paulo, and we are consolidating our expansion process in Asia. We are bolstering our international operations in the Americas and EMEA, as well as expanding eastward, APAC, from our headquarter in Valencia, Spain. So, we are looking to boost our marketing force by recruiting 1 Localization Marketing Assistant , or people who are ready to become one, to take our SaaS Marketing strategy to the next level in the Asian continent, with particular focus on China. Task Your role: As Localization Marketing Assistant, your mission will be to carry out the tasks aligned with the country and product marketing Managers’ plans, in order to support the creation of communication materials and specific marketing actions that will enable the company to achieve its lead-generation objectives in the Chinese market. Among the company’s strategic objectives, and as part of our rollout in APAC, it is critical to address the adaptation of our content strategy and lead generation approach in China. So, in addition to language skills in Chinese, we are seeking someone with strong cultural and family ties to the country (China), as a significant part of their mission within the company will involve supporting the rollout of the entire Marketing Content architecture in the country, assisting the APAC Marketing Manager, the APAC Commercial Area director and the Marketing Content Distribution Manager in tasks related to preparing our presence on social media and SEO in the country. Dissemination of content You will work closely with the head of content dissemination to carry out the action plan defined to achieve the company’s positioning and visibility objectives in the different markets in which it operates. The tasks associated with this section include: - Adapting web content to the markets where we operate, with a special focus on translation management. - Development of creative pieces for social networks and thumbnails for YouTube. - Creating newsletters and managing their delivery through our e-mail marketing platform. Marketing management support - Drafting specific content for the EDICOM blog, writing the news according to the SEO and style criteria defined in each action. - Supporting company events and webinars in the organization, promotion and management tasks defined according to the aims and characteristics of each event to be attended. Requirements What we are looking for in you: - Experience? Without being an essential requirement, experience will be valued as long as it has been acquired performing tasks like those described in the “Functions” section. - University degree in Business Administration (ADE), International Business, Marketing, Advertising and Public Relations or related fields. - Native level of Chinese and minimum C1 level of spoken and written English. - Familiar with the technologies associated with Internet, and ability to develop communication actions in the field of online marketing. - Oral and written fluency, and great analytical ability to process information and convert it into useful content for the target audience, adapted to the channel through which it will be disseminated. - Additional training in Community Management, SEO / SEM or Web Analytics will be a plus. Advantages of the position What we offer: - You will be part of a high-growth company with a mission of great international impact: we are linking up companies worldwide and digitizing their processes thanks to our software solutions. - We operate all over the world and we are proud of the cultural diversity of our teams. - You will be provided with AD-HOC training and powerful tutoring to make your integration as effective as possible. - You will have an ongoing and recurrent training plan. - A clear salary package with a competitive fixed salary. We will review your growth, concerns and salary career path together on a yearly basis. - Company benefits (medical insurance, gym, sports and team building activities, language training, parking facilities…). #J-18808-Ljbffr

Localization Marketing Assistant with Chinese [Valencia] Did you know EDICOM is one of the world’s foremost EDI and e-billing companies? And that the e-invoicing market shows 19% annual growth and is predicted to be worth more than $30 billion by 2026, now forecast to exceed 60 billion in 2030? At EDICOM, we help to digitalize companies through the development of SaaS solutions (Software as a Service), automating and integrating the exchange of data (EDI), eliminating manual insertion errors and unnecessary use of paper worldwide. We have offices in New York, Milan, Paris, Valencia, Seville, Murcia, Porriño, Burgos, Mexico City, Bogotá, Buenos Aires and São Paulo, and we are consolidating our expansion process in Asia. We are bolstering our international operations in the Americas and EMEA, as well as expanding eastward, APAC, from our headquarter in Valencia, Spain. So, we are looking to boost our marketing force by recruiting 1 Localization Marketing Assistant , or people who are ready to become one, to take our SaaS Marketing strategy to the next level in the Asian continent, with particular focus on China. Task Your role: As Localization Marketing Assistant, your mission will be to carry out the tasks aligned with the country and product marketing Managers’ plans, in order to support the creation of communication materials and specific marketing actions that will enable the company to achieve its lead-generation objectives in the Chinese market. Among the company’s strategic objectives, and as part of our rollout in APAC, it is critical to address the adaptation of our content strategy and lead generation approach in China. So, in addition to language skills in Chinese, we are seeking someone with strong cultural and family ties to the country (China), as a significant part of their mission within the company will involve supporting the rollout of the entire Marketing Content architecture in the country, assisting the APAC Marketing Manager, the APAC Commercial Area director and the Marketing Content Distribution Manager in tasks related to preparing our presence on social media and SEO in the country. Dissemination of content You will work closely with the head of content dissemination to carry out the action plan defined to achieve the company’s positioning and visibility objectives in the different markets in which it operates. The tasks associated with this section include: - Adapting web content to the markets where we operate, with a special focus on translation management. - Development of creative pieces for social networks and thumbnails for YouTube. - Creating newsletters and managing their delivery through our e-mail marketing platform. Marketing management support - Drafting specific content for the EDICOM blog, writing the news according to the SEO and style criteria defined in each action. - Supporting company events and webinars in the organization, promotion and management tasks defined according to the aims and characteristics of each event to be attended. Requirements What we are looking for in you: - Experience? Without being an essential requirement, experience will be valued as long as it has been acquired performing tasks like those described in the “Functions” section. - University degree in Business Administration (ADE), International Business, Marketing, Advertising and Public Relations or related fields. - Native level of Chinese and minimum C1 level of spoken and written English. - Familiar with the technologies associated with Internet, and ability to develop communication actions in the field of online marketing. - Oral and written fluency, and great analytical ability to process information and convert it into useful content for the target audience, adapted to the channel through which it will be disseminated. - Additional training in Community Management, SEO / SEM or Web Analytics will be a plus. Advantages of the position What we offer: - You will be part of a high-growth company with a mission of great international impact: we are linking up companies worldwide and digitizing their processes thanks to our software solutions. - We operate all over the world and we are proud of the cultural diversity of our teams. - You will be provided with AD-HOC training and powerful tutoring to make your integration as effective as possible. - You will have an ongoing and recurrent training plan. - A clear salary package with a competitive fixed salary. We will review your growth, concerns and salary career path together on a yearly basis. - Company benefits (medical insurance, gym, sports and team building activities, language training, parking facilities…). #J-18808-Ljbffr

About the RoleNuestro cliente, una innovadora compañía tecnológica, está en búsqueda de un/a Specialist, Customer Experience para unirse a su equipo de forma totalmente remota. Esta posición es fundamental para diseñar, implementar y optimizar las experiencias de nuestros clientes a lo largo de todo su ciclo de vida. Buscamos a una persona creativa, analítica y empática, con una sólida comprensión de las necesidades del cliente y pasión por la mejora continua. Si te motiva la idea de dar forma a interacciones memorables y disfrutas trabajando en un entorno flexible y colaborativo, esta oportunidad remota, asociada a nuestra base en Burgos, es ideal para ti.Key ResponsibilitiesAnalizar el viaje del cliente (customer journey) para identificar puntos de contacto clave y oportunidades de mejora.Diseñar e implementar estrategias para mejorar la satisfacción, lealtad y retención del cliente.Colaborar con equipos de producto, marketing y ventas para asegurar una experiencia de cliente coherente.Recopilar y analizar feedback de los clientes a través de encuestas, entrevistas y otros canales.Desarrollar y mantener documentación relacionada con la experiencia del cliente (guías, flujos de trabajo).Monitorizar métricas clave de experiencia del cliente (NPS, CSAT, CES) y proponer acciones de mejora.Participar en proyectos de innovación centrados en el cliente.Mantenerse al día de las últimas tendencias en Customer Experience y mejores prácticas.RequirementsExperiencia demostrable en roles de Customer Experience, Gestión de Clientes o similar.Fuertes habilidades analíticas y capacidad para interpretar datos cualitativos y cuantitativos.Excelentes habilidades de comunicación, redacción y presentación.Comprensión profunda del ciclo de vida del cliente y de las metodologías de diseño centrado en el usuario.Capacidad para trabajar de forma autónoma, gestionar múltiples proyectos y cumplir plazos.Dominio de herramientas de análisis de datos, CRM y plataformas de gestión de feedback.Pasión por el cliente y la creación de experiencias excepcionales.Habilidad para prosperar en un entorno totalmente remoto.BenefitsOfrecemos un contrato indefinido con un salario competitivo y beneficios atractivos. Disfruta de la máxima flexibilidad y autonomía al trabajar desde casa, eliminando la necesidad de desplazamientos. Tendrás acceso a programas de desarrollo profesional y oportunidades de aprendizaje continuo. Te unirás a un equipo diverso e internacional que fomenta la colaboración y la innovación. La empresa proporciona las herramientas tecnológicas necesarias para un trabajo remoto eficiente. Oportunidades para tener un impacto significativo en la estrategia de la empresa centrada en el cliente. Unirte a una cultura que valora las ideas, la iniciativa y el bienestar de sus empleados. ¡Contribuye a definir el futuro de la experiencia del cliente desde tu hogar!#J-18808-Ljbffr

Cross Border Talents busca un Specialist, Customer Experience para trabajar de forma totalmente remota, con base en Burgos. Contrato indefinido y desarrollo profesional en un entorno internacional. Diseñarás, implementarás y optimizarás las experiencias del cliente a lo largo de su ciclo de vida

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