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EOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world’s largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and superior service quality as our top priorities. We are proud to operate with global simplicity and trusted transparency, investing in and supporting our partners and employees. We are seeking an experienced and solutions-oriented AV Operations Technician – Level 3 to support advanced video conferencing systems and in-room AV technology across corporate environments. This role requires deep technical expertise in resolving complex AV issues—including equipment failures, physical malfunctions, and software configuration problems—while maintaining a professional and customer-focused approach. The successful candidate will operate with minimal supervision, serve as an escalation point for lower tiers, and contribute to the design, implementation, and maintenance of AV systems. This role also includes supporting commissioning activities for retrofit projects and new builds, ensuring systems meet client specifications and performance standards. • Serve as the primary escalation point for AV issues unresolved by lower tiers., • Perform advanced maintenance, troubleshooting, and physical installation of AV equipment, including ad hoc and project-based requests., • Diagnose and repair control systems, audio DSPs, and specialty AV equipment such as LED walls (Sedna, Samsung, Planar)., • Demonstrate expertise in integrated audio systems (Q-SYS, Dante, AES67)., • Read and interpret complex signal-flow schematics to isolate faults efficiently., • Capture and report design or configuration changes to maintain system integrity and documentation accuracy., • Conduct daily and weekly preventive maintenance inspections to ensure AV systems are fully functional and meet global standards., • Monitor and manage AV support tickets via Zendesk, ensuring timely resolution or appropriate escalation., • Track all requests and issues through Zendesk and communicate with the team via Slack, ensuring correct information is logged and supporting reporting metrics., • Support the commissioning and turnover of new AV installations and retrofitted spaces., • Execute ad hoc AV installation requests and coordinate physical installation of AV equipment., • Decommission and transport AV equipment for room refreshes., • Maintain accurate inventory of AV equipment, organise storage areas, and coordinate e-waste and decommissioning of outdated gear., • Manage AV equipment shipping and receiving across European offices., • Communicate any configuration changes to stakeholders and create backups as required., • Assist with AV-related Moves, Adds, Changes, and Deletes (MACD) in office environments., • Support IT-related technical inquiries and provide desktop assistance to on-site staff as needed., • Test and validate new AV designs and solutions in coordination with engineering teams., • Ensure AV systems, including digital signage, background music, LED walls, and lobby tech, operate reliably through proactive upkeep., • Provide AV/IT support across the APAC region for onsite, offsite, and hybrid events., • Ability to be self-motivated and accountable in a fast-paced, independent environment., • Ability to think creatively as well as methodically regarding technical issues., • Knowledge of enterprise production and video conferencing environments., • Strong interpersonal, customer service, and conflict resolution skills., • Willingness to learn and adapt to client culture., • Ability to work both independently and collaboratively., • Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work., • Experience with Crestron hardware and software (e.g. Toolbox, DM, NVX, Touch Panels, TX/RX pairs)., • Familiarity with Google Meet Admin support and AV commissioning processes., • Comfortable using Mac OS, Windows, and Chrome OS environments. EOS is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of gender, gender identity, age, race, national origin, religion, sexual orientation, disability, marital or civil partnership status, or any other non-merit-based characteristic. We believe that diverse perspectives drive innovation and excellence. #IND #LI-Onsite #LI-CT2

Estamos buscando un Técnico Instalador de Audiovisuales que se encargue de instalar, configurar, solucionar incidencias, reparar y mantener equipos de audio, video y tecnología multimedia en diferentes entornos y para diferentes clientes nacionales e internacionales. Sobre Nosotros Avanzia, parte del Grupo Econocom España desde 2025, es una empresa especializada en soluciones de ingeniería audiovisual con más de 20 años de experiencia. Diseñamos, integramos y mantenemos sistemas audiovisuales en entornos corporativos, museográficos, educativos, hoteleros y retail, tanto a nivel nacional como internacional. Trabajamos con tecnología de vanguardia (videowalls LED, sonido multicanal, videoconferencia, videomapping…) y colaboramos con marcas líderes como Christie, Bose, Samsung, LG, Crestron, Cisco. Nuestro equipo está formado por profesionales altamente cualificados. Si te apasiona la tecnología audiovisual y quieres formar parte de proyectos innovadores y creativos, ¡te estamos buscando! Responsabilidades • Montar y conectar sistemas de sonido, proyectores, pantallas, cámaras y otros dispositivos audiovisuales., • Ajustar y configurar el software y hardware para garantizar un funcionamiento óptimo de los sistemas., • Realizar mantenimiento regular y solucionar problemas técnicos cuando surgen fallos., • Encargarse de las instalaciones de manera íntegra y posterior mantenimiento, configuración, solución de problemas, reparaciones con todo lo que respecta a sistemas o equipos de audio, video y tecnología multimedia en diferentes entornos. Requisitos • Tener experiencia mínima en un rol técnico de instalaciones de Audiovisuales o instalador de electricidad., • Ser una persona muy resolutiva y proactiva con clara orientación a la resolución de problemas y a la satisfacción del cliente. Además, tener que desenvolverte bien en un entorno de trabajo colaborativo, ágil, ritmos rápidos de trabajo y a su vez capacidad para prestar atención a los detalles., • Disponibilidad completa para viajar., • Carnet de conducir., • Incorporación Inmediata. Qué Ofrecemos • Horario de lunes a viernes de 08:00h a 16:00h, • Retribución competitiva., • Jornada completa., • Incorporación inmediata., • Contrato indefinido en empresa en continuo crecimiento., • Entorno de trabajo agradable donde tendrás la oportunidad de formación y desarrollo profesional dentro de una empresa de referencia en servicios de consultoría y transformación digital. Si su perfil coincide con estos requisitos, envíanos tu C.V. a: